p2 results data collection: planning for results national environmental partnership summit new...

P2 Results Data Collection: P2 Results Data Collection: Planning for ResultsPlanning for Results

National Environmental Partnership SummitNational Environmental Partnership Summit

New OrleansNew Orleans

May 8, 2007May 8, 2007

Basic Questions to Ask for Basic Questions to Ask for Project PlanningProject Planning

Drivers for measurementDrivers for measurement Why do you need to collect data?Why do you need to collect data?

Identifying DataIdentifying Data Which data do you want to collect?Which data do you want to collect?

Data CollectionData Collection Where can you find existing data?Where can you find existing data? How will you collect data?How will you collect data?

Using the DataUsing the Data What will you do with the data?What will you do with the data? Where are the gaps in the data?Where are the gaps in the data?

Drivers for MeasurementDrivers for Measurement

Why do you need to collect data?Why do you need to collect data?

EPA P2 GrantEPA P2 Grant

Validate P2 as a viable toolValidate P2 as a viable tool Promote P2Promote P2

EMS or ISO14000EMS or ISO14000

Legislature Reviews and AuditsLegislature Reviews and Audits

RecognitionRecognition


Gain understandingGain understanding ““You can’t know where you’re going if you You can’t know where you’re going if you

don’t know where you’ve been”don’t know where you’ve been”

Support an environmental vision/directionSupport an environmental vision/directionComparison of performance between Comparison of performance between operations worldwideoperations worldwideEnvironmental goals Environmental goals Sustainability reportingSustainability reportingRecognitionRecognition


To identify the source of risks associated To identify the source of risks associated with hazardous materials & wasteswith hazardous materials & wastes

To show businesses & staff the effects of To show businesses & staff the effects of their practices & effortstheir practices & efforts

To justify the use of program resources To justify the use of program resources and to compare with other programsand to compare with other programs

Identifying DataIdentifying Data

Which data do you want to collect?Which data do you want to collect?

Energy ConservationEnergy Conservation

Water ConservationWater Conservation

Waste ReductionWaste Reduction

Behavioral ChangesBehavioral Changes

Environmental Policy ImplementedEnvironmental Policy Implemented

Money SavingsMoney Savings

Internship Program:Internship Program:Case StudyCase Study

Interns must determine potential Interns must determine potential reductions and savings for final reportreductions and savings for final report ½ billon BTU Saved - $63,000½ billon BTU Saved - $63,000

Insulating boiler and pipesInsulating boiler and pipes 19,000 gallons waste water Reduced- $9,00019,000 gallons waste water Reduced- $9,000

Nickel acetate – bath life extensionNickel acetate – bath life extension

Interns use NH Planning for ProfitsInterns use NH Planning for Profits


Balanced Data CollectionBalanced Data Collection LeadingLeading – proactive metrics that predict – proactive metrics that predict

performance or detail and action planperformance or detail and action plan DoingDoing – metrics associated with multi-year – metrics associated with multi-year

drivers or goals to reflect interim progressdrivers or goals to reflect interim progress LaggingLagging – reactive metrics that reflect – reactive metrics that reflect

performance with direct or significant impact performance with direct or significant impact by occurrenceby occurrence

EHS Scorecard Example – EHS Scorecard Example – VOC ReductionVOC Reduction

LeadingLeading – Completion of a VOC – Completion of a VOC Reduction PlanReduction Plan

DoingDoing – Track quarterly progress on plan – Track quarterly progress on plan completioncompletion

LaggingLagging – Track VOC emissions per – Track VOC emissions per pound of productpound of product


Quantities, NumbersQuantities, Numbers

Key IndicatorsKey Indicators

SurveysSurveys

ComparisonsComparisons

Stories, quotes, examplesStories, quotes, examples

Numbers & Quantifiable DataNumbers & Quantifiable Data

Data: a small sliceData: a small slice

17 ES Dry cleaners in King County 17 ES Dry cleaners in King County reduced over 42,828 pounds, an ave. of reduced over 42,828 pounds, an ave. of 2,524lb/shop; x158 = est 401,636 lb or 2,524lb/shop; x158 = est 401,636 lb or 200 tons of haz waste reduced.200 tons of haz waste reduced.

Key Indicators DataKey Indicators DataEnviroStars marinas are preventing contaminants EnviroStars marinas are preventing contaminants from reaching Puget Sound and local waterways: from reaching Puget Sound and local waterways: by by providing sewage pumpout services, boat maintenance policies and providing sewage pumpout services, boat maintenance policies and guidance for tenants, spill prevention and absorbent pads on docks, guidance for tenants, spill prevention and absorbent pads on docks, and sponsoring on-the-water cleanups.and sponsoring on-the-water cleanups.

EnviroStars dentists are reducing mercury, silver, EnviroStars dentists are reducing mercury, silver, and lead in municipal systems: and lead in municipal systems: by installing amalgam by installing amalgam wastewater treatment units to capture mercury for reclamation and wastewater treatment units to capture mercury for reclamation and by switching to digital radiography instead of traditional x-ray by switching to digital radiography instead of traditional x-ray processing.processing.

EnviroStars auto repair shops are reducing EnviroStars auto repair shops are reducing hazardous wastes:hazardous wastes: by replacing solvent-based parts cleaners by replacing solvent-based parts cleaners with water-based systems, recharging and reusing antifreeze, and with water-based systems, recharging and reusing antifreeze, and heating their facilities with recaptured waste oil.heating their facilities with recaptured waste oil.

Survey and ComparisonSurvey and Comparison

Awareness of EnviroStars in King CountyAwareness of EnviroStars in King County

17%13%

19%17%

7%4%

0% 5% 10% 15% 20% 25% 30% 35% 40%

Feb. 2007

Jun. 2004

Jun. 1999

Data CollectionData Collection

Where can you find existing data?Where can you find existing data?

Association and Trade GroupsAssociation and Trade Groups

In-house reportsIn-house reports P2 multi-mediaP2 multi-media Sampling results from other programsSampling results from other programs

InternetInternet P2Rx.orgP2Rx.org

In-house Sampling Data: In-house Sampling Data: ExamplesExamples

Before and After ResultsBefore and After Results MarinasMarinas

Water qualityWater quality Medical Waste IncineratorsMedical Waste Incinerators

Air emissionAir emission Salvage YardsSalvage Yards

Monitoring wellMonitoring well

Mercury Reduction at Hospitals: Mercury Reduction at Hospitals: Case StudyCase Study

Hospitals for a Healthy EnvironmentHospitals for a Healthy Environment California Hospital AssociationCalifornia Hospital Association

Survey on mercury at healthcare facilities.Survey on mercury at healthcare facilities.

90.2 grams of mercury/hospital acute care bed90.2 grams of mercury/hospital acute care bed H2E Mercury Free AwardH2E Mercury Free Award How many beds at facilityHow many beds at facility 200 bed facility X 90.2 grams of Hg200 bed facility X 90.2 grams of Hg

How will you collect data?How will you collect data?

Award ApplicationsAward Applications

Internship ReportsInternship Reports

Collection EventsCollection Events

Site VisitsSite Visits

SurveysSurveys

Collection Events:Collection Events:Case StudyCase Study

School cleanoutsSchool cleanouts Pay for the disposalPay for the disposal Manifest dataManifest data

9 schools – 4,475 pounds of waste chemicals9 schools – 4,475 pounds of waste chemicals

Mercury collectionMercury collection Dental officesDental offices

19 pounds of mercury waste19 pounds of mercury waste Maple Syrup ProducersMaple Syrup Producers

2.6 grams/thermometer – 14 thermometers 2.6 grams/thermometer – 14 thermometers swapped = over 36 grams collectedswapped = over 36 grams collected


Internal SourcesInternal Sources Continuous – databases (daily, monthly, Continuous – databases (daily, monthly,

quarterly)quarterly) Intermittent – survey, estimateIntermittent – survey, estimate

External SourcesExternal Sources Internet referencesInternet references Benchmarking – sustainability and/or Benchmarking – sustainability and/or

environmental reportsenvironmental reports

Need good measurement systemsNeed good measurement systems Resolution, accuracy, precision, documentationResolution, accuracy, precision, documentation Easy input and export of dataEasy input and export of data

Corporate systems to collect data w/ direct Corporate systems to collect data w/ direct data input from individual sitesdata input from individual sites

Minimal use of spreadsheetsMinimal use of spreadsheets

Collection of the right metrics/categoriesCollection of the right metrics/categories Allows for a change in perspective and Allows for a change in perspective and

measurement over time measurement over time


Data Collection Example 1 –Data Collection Example 1 –Detailed DataDetailed Data

Instead of collecting just waste data …Instead of collecting just waste data …collect by waste stream …collect by waste stream …collect by disposal methodcollect by disposal method

Instead of collecting VOCs by plant …Instead of collecting VOCs by plant …collect them by process line …collect collect them by process line …collect them by productthem by product

Ability to influence changeAbility to influence change

Ability to adjust metric outcomesAbility to adjust metric outcomes

Data Collection Example 2 – Data Collection Example 2 – Definitions are criticalDefinitions are critical

Data collection worldwideData collection worldwide Change the definition of “waste”Change the definition of “waste” Collected data from US, Europe, Asia, Latin Collected data from US, Europe, Asia, Latin

America, Canada, AustraliaAmerica, Canada, Australia All had different definitions and environmental All had different definitions and environmental

trendstrendsWaste-to-Energy vs. LandfillWaste-to-Energy vs. LandfillRecycling vs. ReuseRecycling vs. ReuseUnits (Metric vs. SI)Units (Metric vs. SI)

Accommodated differences to meet common Accommodated differences to meet common goalgoal

Vendors, suppliersVendors, suppliers

Similar programsSimilar programs

Other AgenciesOther Agencies

Trade organizationsTrade organizations


Agencies & Similar ProgramsAgencies & Similar Programs

Year Population FTE Budget# of Estars

KingKing 1995 1,774,3000.7

+field staff $30k 350

SnohomishSnohomish 1996 628,000 0.4 Discon’t ’03 56

KitsapKitsap 1997 234,000 .6 $18k 79

WhatcomWhatcom 1998 172,200 special prj $11k 15

PiercePierce 1999 725,000 0.5 $9k 113

JeffersonJefferson 2001 26,600 0.2 <$1k 7

In the field - documents and observationIn the field - documents and observation

Interviews and surveysInterviews and surveys

Evaluation forms, reportsEvaluation forms, reports


Example of EStars renewal formExample of EStars renewal form


Field database screen shotField database screen shot


Using the DataUsing the Data

What will you do with the data?What will you do with the data?

Store in spreadsheetsStore in spreadsheets Other databasesOther databases

Graph for publicationsGraph for publications

Re-evaluate projectRe-evaluate project Is the project meeting the desired outcome?Is the project meeting the desired outcome?

Where are the gaps in the data?Where are the gaps in the data?

Consumer habits and purchasingConsumer habits and purchasing Environmental Preferable PurchasingEnvironmental Preferable Purchasing

Publication Use and OutcomePublication Use and Outcome Did they read it?Did they read it? Did they make a change at their facility?Did they make a change at their facility?


Reflect on metric performanceReflect on metric performance Quarterly / AnnuallyQuarterly / Annually Don’t be afraid to change the measurement Don’t be afraid to change the measurement

indicator to meet a desired objectiveindicator to meet a desired objective

Communicate metric performanceCommunicate metric performance Internal stakeholders to drive changeInternal stakeholders to drive change External stakeholders to provide External stakeholders to provide

transparency, integrity, credibility, respect, transparency, integrity, credibility, respect, trusttrust


Linking environmental performance with Linking environmental performance with business performancebusiness performance True cost of wasteTrue cost of waste $$ - current value and performance$$ - current value and performance Linking “owning” division and “effective” Linking “owning” division and “effective”

division performance (who makes it vs. who division performance (who makes it vs. who designs/sells it)designs/sells it)

Environmental Metric Evolution Environmental Metric Evolution

1975: Pollution Prevention Pays # of projects, $$ savedlbs pollutants

1970s 1980s 1990s 2000s 2010s

1987: Reduction from Baseline lbs pollutants

1999: Indexed Reduction from Baseline lbs pollutants/lbs productionlbs pollutants/$$ net sales

2005: Proactive/Targeted MetricsProduct-specific metricsTotal cost/value metrics


Provide a compelling storyProvide a compelling story To change behaviorTo change behavior To prioritize next stepsTo prioritize next steps To justify use of resourcesTo justify use of resources

Top 10 Biz BenefitsTop 10 Biz Benefits

TOP TEN BENEFITS Identified by EnviroStar-certified Businesses:

Reduced, recycled, prevented 73%Improved policies/procedures 69%Improved employee retention/aware 58%Free advertising/promotions 54%Recognized by peers/industry 53%Improved operational efficiencies 48%Reinforced repeat customers/loyalty 48%Enhanced business brand 48%Added customers/clients 46%Saved disposal costs 38%

Participation by IndustryParticipation by Industry

Print2%

Dryclean27%

Govmnt6%

Landscape4%

Marina4%

Automotive28%

Dentist29%

Dentist

Automotive

Dryclean

Govmnt

Landscape

Marina

Print

Public Attitudes & Areas for GrowthPublic Attitudes & Areas for Growth

14% 10%

76%

Yes No DK

"[EnviroStars] is a good use of your tax dollars"

80%

18%

2%

Important Not DK

"purchase products from environmetally-minded

businesses"

75%

15% 10%

Would Not DK

"[EnviroStars] would help you make decisions"

The results of these questions are nearly the same as in 2005.

Business TestimonialsBusiness Testimonials

““Being an EnviroStar demonstrates responsible citizenship, Being an EnviroStar demonstrates responsible citizenship, which makes employees proud to work here. Heightened which makes employees proud to work here. Heightened consciousness guides vendor and product choices.”consciousness guides vendor and product choices.” Nancy Charpentier, Printing ControlNancy Charpentier, Printing Control

““My long term goal is to help the automotive industry improve My long term goal is to help the automotive industry improve as a whole. It’s important for other businesses to be proactive as a whole. It’s important for other businesses to be proactive and to look to agencies for recommendations and and to look to agencies for recommendations and suggestions.”suggestions.” Scott Tveten, Tveten’s Auto Clinic Scott Tveten, Tveten’s Auto Clinic

“…“…Now we buy less than 120 gallons a year, an 80% reduction Now we buy less than 120 gallons a year, an 80% reduction in solvent. Furthermore, we own the real estate where our in solvent. Furthermore, we own the real estate where our plant is. By protecting against ground contamination, we are plant is. By protecting against ground contamination, we are protecting the value of our own assets. And by buying into the protecting the value of our own assets. And by buying into the energy efficient lighting and equipment programs, we reduce energy efficient lighting and equipment programs, we reduce our utility bills.”our utility bills.” Dick Pakko, Four Seasons Cleaners Dick Pakko, Four Seasons Cleaners

Consistent, reliable data from multiple Consistent, reliable data from multiple sourcessources

Key data needed to measure Key data needed to measure environmental effects & improvementsenvironmental effects & improvements

Translation of data to common language Translation of data to common language for public and politiciansfor public and politicians

Changes over timeChanges over time

New indicators for sustainabilityNew indicators for sustainability


Contact InformationContact Information

Laurel TomchickLaurel TomchickKing County Department of King County Department of Natural ResourcesNatural ResourcesEnviroStars Program ManagerEnviroStars Program Manager(206) 263-3063(206) [email protected]@metrokc.govwww.envirostars.orgwww.envirostars.org

Sara J. Johnson, M.S.Sara J. Johnson, M.S.NH Department of Environmental NH Department of Environmental ServicesServicesPollution Prevention ProgramPollution Prevention Program(603) 271-6460(603) [email protected]@des.state.nh.uswww.des.nh.gov/nhpppwww.des.nh.gov/nhppp

James KotsmithJames Kotsmith

3M Company3M Company

Environmental Initiatives and Environmental Initiatives and SustainabiltySustainabilty

(651) 778-4262(651) 778-4262

[email protected]@mmm.com

Terry GroganTerry Grogan

US EPAUS EPA

Pollution Prevention DivisionPollution Prevention Division

(202) 564-6317

[email protected]

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