past, present and … future! - anac.pt · fatigue risk management system apr 2016 frms cat...

SAFETY MANAGEMENT SYSTEM (SMS)

Past, present and … future!

COMMERCIAL AIR TRANSPORT (CAT) OPERATIONS

ANTÓNIO BARROS

SSP/SMS 18APRIL2017 2

OVERVIEW:

•OBJECTIVES

•BACKGROUND

•MOTIVATION

•SSP & SMS CONCEPTS (TAXONOMY) & INTERACTION

•METHODOLOGY

•CAT OPERATORS SMS OVERSIGHT (2014-2017…2018!)

•SAFETY PERFORMANCE

•ROADMAP/CONCLUSIONS


A. SAFETYENHANCE GLOBAL CIVIL AVIATION SAFETY


1 PLANNING & ORGANIZATION

CONTINUOUS

IMPROVEMENT5

4 PREDICTIVE

PROCESSES

Normal operations monitoring/intelligence

3 PROACTIVE

PROCESSES

Safety audits + inspections + surveys

REACTIVE

PROCESSES2 Always present!


ISSG INDUSTRY SAFETY STRATEGY GROUP

SARPs/SMS

FIRST ED.- 2006


17 12 11 22 18 22 19 11 9 8 6 6

4,4

4,14,2

4,7

4,1

4,3

4,1

3,2

2,93,0

2,8 2,7

0

1

2

3

4

5

0

6

12

18

24

2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016

AC

CID

ENTS R

ATEFA

TAL

AC

CID

ENTS

FATAL ACCIDS - 161

ACCIDS RATE - 3,70

Linear (FATAL ACCIDS - 161)

824 806 523 695 768 424 386 173 911645 474 179

FATALITIES – 6.808

SOURCE: ICAO ISTARS 30MAR17

CAT FATAL ACCIDENTS (MTOM > 5.700 KG)


This chart shows the each region's Accident Rate with respect to their LEI %. For theaccident rate, only commercial scheduled flights were taken into account, includingpassenger and cargo flights. Accidents are as defined by Annex 13, including fatal and non-fatal accidents.

ACRONYM ICAO AVIATION SAFETY GROUP REGIONS

EURNAT EUROPEAN AND NORTH ATLANTIC

SAM SOUTH AMERICA

MID MIDDLE EAST

NACC NORTH AMERICAN, CENTRAL AND CARIBBEAN

APAC ASIA AND PACIFIC

ESAF EASTERN AND SOUTH

WACAF WESTERN AND CENTRAL AFRICAN


JUNE 2016 2014 2034

PAX 3,3 billion 6,9 billion

PKP 6,2 trillion 12,8 trillion

JET AIRCRAFT 21.633 43.560

JOBS 62,7 million 88,1 million

ECONOMIC IMPACT $ 2,7 trillion $ 5,9 trillion

(W)GDP 3,5% (2015) 3,4%

Long scale (EU) – trillion equivalent 1018(W)GDP – World Gross Domestic Product

A GROWTH INDUSTRY

AN ASSESSMENT OF THE NEXT 20 YEARS OF AVIATION


PAST

PRESENT

FUTUREAIRCRAFT (LESS) SEPARATION

FOR SAME AIR SPACE:

• VERTICAL

• HORIZONTAL

NEW REQUIREMENTS (MORE PRECISION):

• REGULATIONS;

• NAVIGATION, COMMUNICATION, SURVEILLANCE

EQUIPMENT;

• INTEGRATED COCKPIT DISPLAY SYSTEM (ICDS);

• TRAINING;

• DECISION AUTOMATION ETC.


NATIONAL REQUIREMENTS SET BEFORE ICAO


SAFETY

+

RegulatoryOversight

InfrastructuresATM

State+

RegulatoryCompliance

& SafetyManagement

+

OperatingEnvironment+

Airline+

Operation+Aircraft=

SSP/SMS… A HELL OF SHARED CHALLENGE!

Manufacturer+

DesignManufacturing

OperationsMaintenance

+


EQUILIBRIUM & BASIC REGULATIONS…


8.a.4. the operator must implement and maintain a management system to ensure compliance with these

essential requirements for operations and aim for continuous improvement of this system; and

SMS (ICAO) VS. SAFETY MANAGEMENT (EASA)


ANAC SMS HISTORICAL BACKGROUND 2014 – 2017…

• 2014 – Internal organization + SMS Manuals (SMM) evaluation and approval

• 2015 – Continuing SMM evaluation and starting SMS implementation

• 2016 – Continuing implementation and starting performance measurement

• 2017… onwards – Continuously revision, control and improvement!

0

6

12

18

24

30

2014 2015 2016 2017

26

17 17 3

ANAC SMS AUDITS PERFORMED 2014 - 2017 (CAT OPERATORS)


ANAC WORKSHOPS AND SMS PROMOTION

WORKSHOP DATE SUBJECT TARGET PUBLIC INTERVENIENT

ANNEX 19 JAN 2014 SMSAir and Ground

Operators

INAC + NetJets Europe + ANA

Aeroportos + TAP Portugal +

PGA Portugalia Airlines

SMS (REG. 965/2012 +

ICAO ANNEX 19)JUN 2014 SMS Initialization/Set up CAT Operators INAC

SAFETY REQUIREMENTS MAY 2015 Accident Prevention GA INAC + GPIAA + APAU

SMS + SPI + EASP JUL 2015 SMS Implementation CAT Operators INAC

FATIGUE RISK MANAGEMENT

SYSTEMAPR 2016 FRMS CAT Operators

ANAC + CENC (Centro de EEG e

Neurofisiologia Clínica)

SPECIALIZED OPERATIONS –

PART-SPOJAN 2017 SMS Promotion vs. SPO AW Operators (SPO) ANAC/DSO/OPS


CLASS OPERATORS NUMBER

“BIG” OPERATORS 11

EXECUTIVE OPERATORS 11

HELICOPTERS 6

SMS – NATIONAL CAT OPERATORS


WEAKNESSES –

Lack of historical statistics and poor safety culture (occurrence reporting)

Uncertainty on hazards identification and associated risk assessment/management

Deficient establishment of “Targets” + “Alerts” + “SPI’s”

Ineffective internal safety investigation (Safety Recommendations implementation)

Different taxonomy (common language) between OM (A) and SMM

Absence of ERP drills

Inconsistent implementation of international standards

General unfamiliarity with ICAO (Chicago Convention) regulations/provisions

Duplication of SMM used by different CAT operators

Lack or insufficiency of (qualified) human resources

SM in part-time or shared –time.

OVERSIGHT RESULTS 2014 – 2017…


STRENGTHS

Positive and constructive response from Operators

Fast SMS development

Good reception and acceptance, although being a pioneer action

SMS findings corrected and/or updated in due time

SMS auditing's are a real assets for SSP creation and implementation

OVERSIGHT RESULTS 2014 – 2017…


LESSONS LEARNED 2014 – 2017…

LESSONS LEARNED

Face to face meetings allow to build confidence and facilitate exchange of

good practice amongst operators;

Knowing the concerns of operators is important to find proper solutions;

Operators welcome flexibility to find their own way of tracking risks;

More efficient interface with regulatory authorities;

Operators risk assessments of SMS’s are helpful to clarify the role of the

authorities in SSP implementation;

Need to establish a safety “ranking” regarding to CAT Operators.


SAFETY PERFORMANCE INDICATORS



SAFETY PERFORMANCE MONITORING AND MEASUREMENT:A key function of the SMS is assurance that the system is working and is effective! This involves:The setting and monitoring of SAFETY PERFORMANCE INDICATORS (SPIs) to

measure the organization's safety performance.


SAFETY POLICY AND OBJECTIVES

• Setting targets and alerts

RISK MANAGEMENT

• Hazard register offers a glimpse into the most salient or top hazards• Trending analyses and projection to next year/short term

SAFETY ASSURANCE

• Perform monitoring – stay abreast of major issues affecting the SMS performance• Predictive analyses – play a significant role

SAFETY PROMOTION

• Use them to communicate risk to airline stakeholders

AVIATION SAFETY MANAGEMENT SYSTEMS REVOLVE AROUND THE FOUR ICAO PILLARS:


CONCLUSION: • Safety KEY PERSONNEL spend so much time collecting and classifying data,

but….

…THEY FAIL TO CAPITALIZE ON THE BENEFITS!



CRITERIA:MORE THAN 1.000 FLIGHTS PER YEAR

MTOM OVER 5.700 KG

NATIONAL CAT OPERATORS SURVEY


0,91%

0,43%

2,23%

0,32%

0,92%

0,74%0,64%

0,53%

0,76%

0,61%

2,27%

0,0%

0,5%

1,0%

1,5%

2,0%

2,5%

1 2 3 4 5 6 7 8 9 10 11

RATIO + AVERAGE + WEIGHTED AVE. (%)

AVE. – 0,94%

WAVE. – 0,72%

BASIC SPI – OCCURRENCE REPORTS


SAFETY ROADMAP

• ACTION PLAN FOR PROACTIVE FUTURE FOR NATIONAL AVIATION SAFETY

• REDUCTION OF THE NATIONAL ACCIDENT RISKS IN AVIATION

• REQUIRES ACCEPTANCE AND COMMITMENT OF REGULATOR AND INDUSTRY TO BE EFFECTIVE

• SMM & ERPM LIVING DOCUMENTS, SUBJECT TO PERIODIC REVIEW AND REVISION

• SAFETY MANAGEMENT & SAFETY ASSURANCE – HAZARDS + RISKS + SPI’S+ TARGETS + ALERTS

• ESTABLISHMENT OF CAT OPERATORS SAFETY RANKING


WHAT WE WILL GONNA CHECK IN NEAR TERM

SMS REQUIREMENTS:

STATES SHALL REQUIRE, AS PART OF THEIR STATE SAFETY PROGRAMME (SSP),

THAT A SERVICE PROVIDER IMPLEMENTS A SAFETY MANAGEMENT SYSTEM (SMS)

ACCEPTABLE TO THE STATE THAT, AS A MINIMUM:

a) IDENTIFIES SAFETY HAZARDS;

b) ENSURES THAT REMEDIAL ACTION (CAP) NECESSARY TO MAINTAIN SAFETY

PERFORMANCE IS IMPLEMENTED;

c) PROVIDES FOR CONTINUOUS MONITORING AND REGULAR ASSESSMENT OF THE

SAFETY PERFORMANCE; AND

d) AIMS AT A CONTINUOUS IMPROVEMENT OF THE OVERALL PERFORMANCE OF

THE SAFETY MANAGEMENT SYSTEM.

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