APS Energy Wise Low Income Weatherization ProgramWorking together to help our most vulnerable customers

Jerry MendozaHUD – Energy Efficiency, Renewables, and Green

Building in Housing Program

September 16, 2008

APS Energy Wise Low Income Weatherization Program

Weatherization

Bill Assistance

E-3 Low Income Discount Rate

Partnerships and Projects

APS Overview

• APS has the 5th Largest Service Territory in US & over 1M customers

• Arizona is the fastest growing state• Energy demand will double in 20 yrs

(3.6% yearly increase)• Our customer growth is 3 times U.S.

Average• 5,039 miles of transmission lines in

APS territory

Phoenix

APS Retail Service Territory

Energy Wise Low Income Weatherization Program

• Program has been in place since 1996

• Eligibility tied to 150% of Federal Low Income Guidelines

• Program Components:– Weatherization– Health and Safety– Repair and Replace– Bill Assistance

Weatherization

Key Components

• Includes renters– Owners must agree to not increase rent for 12 months

• Increased per home funding from $1,500 to $6,000 for weatherization, health and safety, and repair and replace combined

• Refrigerator replacement

• Multifamily housing can be included on a case by case basis

LIW Program Components

• Repair and Replace of existing appliances– Case worker can identify need – doesn’t require an energy

audit– Covers A/C, Heat Pumps, Evaporative Coolers, Electric

Water Heaters, Refrigerators– Appliances must meet energy efficiency guidelines

• Health and Safety– With an order from a medical doctor, a window Air

conditioner or heat pump may be installed

LIW Program Components

• Follows Federal WAP Guidelines

• AZ Department of Commerce Energy Office does Monitoring and Evaluation– Pre and Post Audit– Analysis of Data

• Leveraged with other funding sources such as federal Low Income Home Energy Assistance Program (LIHEAP), City, State, and County Funds

Bill Assistance

• Increased to $400 from $300/year

• Service provided by community action agencies for customers in “crisis” situations as defined by DES

• Partnered with the Arizona Community Action Association Home Energy Assistance Fund

• APS Funds were leveraged by ACAA to obtain $500,000 from El Paso Natural Gas Settlement

Energy Wise Partners

• Arizona Community Action Association• Community Action Human Resources Agency• Coconino County Community Services Department• Gila County Community Action Agency• Maricopa County Human Services Department• Northern Arizona Council of Government• City of Phoenix Neighborhood Services• Southeastern Arizona Community Action Program• Western Arizona Council of Governments• Inter Tribal Council of Arizona (20 tribes) • Navajo Weatherization Assistance Program • Foundation for Senior Living• Arizona Energy Office

Activities

• Lobbying for LIHEAP

• Partnerships with City of Phoenix – Zip Code Project

• Joint Project with Housing Authority of Maricopa County

• Working with Pinal County Housing Authority and Community Action Human Resources Agency

• Developing a program in conjunction with the Valley of the Sun and City of Phoenix FireStar Program

What is the APS Energy Support (E-3) Program?

• Special electric rate for our low-income customers

• Household Income – 150% of Federal Poverty Guideline

• E-3 rate offers a discount up to 40% off the cost of electricity

• E-3 customers do not pay the Power Supply Adjustor (PSA)

Monthly Income Guidelines

$5,35110 People$3,101 5 People

$4,901 9 People$2,651 4 People

$4,451 8 People$2,201 3 People

$4,001 7 People$1,751 2 People

$3,551 6 People$1,301 1 Person

For each additional household member, add $450. Income is defined as total income (before taxes) for all household members.

Effective July 1, 2008

Maximum Maximum# of People # of People

$13Over 1,200 kWh

14 percent801 kWh – 1,200 kWh

26 percent401 kWh – 800 kWh

40 percent400 kWh or less

DiscountAmount

Monthly Energy Use

APS Energy Support (E-3) Program Discounts

Discount could add up to $156 per year!

How To Enroll in E-3 Program

• Fill out an application

• Applications are available in English and Spanish at:– APS Customer Offices (also listed on APS.COM)– Community Action Program Offices

• A printable version at aps.com

• Call statewide toll free at 1-800-253-9405

• Send completed application to DES

So What Can We Do?

• We can help APS’ Low Income customers by...– Increasing enrollment in E-3– Supporting weatherization services– Providing crisis bill assistance

• Find other ways to communicate and integrate with other programsthat meet our guidelines

• Identify opportunities to partner with a local Community Action Agency to…– Deliver weatherization services– Combine Rehab with Weatherization

• Integrate E-3 enrollment into your housing application processes– Provide the one to one contact needed– Sign-up at intake, and during renewal

Go to aps.com

A better tomorrow starts today