pixar’s up nonverbal communication the process of intentionally or unintentionally signaling...
TRANSCRIPT
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Pixar’s Pixar’s UpUp
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Nonverbal Nonverbal CommunicationCommunication
The process of intentionally or unintentionally signaling meaning through behavior other than words
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The Nature of The Nature of Nonverbal CommunicationNonverbal Communication
Nonverbal communication is… Communicative Often spontaneous and
unintentional Ambiguous More believable than
verbal communication (channel discrepancy)
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Functions of Functions of Nonverbal CommunicationNonverbal Communication
Reinforcing verbal messages Repeating
Mirroring the verbal message Complementing
Saying “Good job!” and giving a “high five” Accenting
Clarifying or emphasizing a certain point
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Functions of Functions of Nonverbal CommunicationNonverbal Communication
Substituting verbal
messages
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Functions of Functions of Nonverbal CommunicationNonverbal Communication
Contradicting verbal messages
Regulating interactions
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Functions of Functions of Nonverbal CommunicationNonverbal Communication
Creating
Immediacy
Deceiving
Others
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Nonverbal CodesNonverbal Codes Gestures and body movements
(Kinesics) Emblems
Gestures that substitute for verbal messages Illustrators
Reinforce messages Regulators
E.G. Raising hand when you want to speak Adaptors
E.G. Rubbing eyes, yawning, etc. Affect Displays
Convey moods & feelings
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Nonverbal CodesNonverbal Codes
Facial expressions
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Nonverbal CodesNonverbal Codes Eye behavior (Oculesics)
The importance of eye contact. What can eye contact communicate?
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Nonverbal CodesNonverbal Codes Voice
Paralanguage Pauses, volume, inflections, etc.
Vocal quality Vocalizations
Give info about emotional or physical state Laughing, crying, yawning, etc.
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Nonverbal CodesNonverbal Codes Physical appearance
Attractiveness has advantages Halo Effect
Artifacts matter Rolex & Porsche dictate status Other implications of artifacts?
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Nonverbal CodesNonverbal Codes
Space & Environment Proxemics:
The way we
use and
communicate
with space
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Nonverbal CodesNonverbal Codes
Space & Environment Territoriality:
the claiming
of an area
through
occupation
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Nonverbal CodesNonverbal Codes
Space & Environment Environment
(e.g. the lighting,
layout, design,
decoration,
cleanliness and so
on of a space)
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Nonverbal CodesNonverbal Codes Touch (Haptics)
Functional-Professional Touch Social-Polite Touch Friendship-Warmth
Touch Love-Intimacy
Touch Sexual-Arousal Touch
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Nonverbal CodesNonverbal Codes
Time (Chronemics)Time orientation: personal associations with the use
of time.
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Influences on Influences on Nonverbal CommunicationNonverbal Communication
Mediated Nonverbal Communication Loss of paralinguistic cues Emoticons
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Influences on Influences on Nonverbal CommunicationNonverbal Communication
The situational context
Public-private dimension
Informal-formal dimension
Thoughts on PDA?