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On-the-Job Training Portfolio College of Technology Diploma in Office Management Technology with specialization in Medical Office Practicum II Republic of the Philippines POLYTECHNIC UNIVERSITY OF THE PHILIPPINES QUEZON CITY CAMPUS Tel no. 428-91-44 JANINE CASTRO TRAINEE

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Page 1: Portfolio PracticumII Janine

On-the-Job

Training

Portfolio

College of Technology

Diploma in Office Management

Technology with specialization in

Medical Office Practicum II

Republic of the Philippines

POLYTECHNIC UNIVERSITY OF THE PHILIPPINES QUEZON CITY CAMPUS

Tel no. 428-91-44

JANINE CASTRO

TRAINEE

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Republic of the Philippines

POLYTECHNIC UNIVERSITY OF THE PHILIPPINES QUEZON CITY CAMPUS

Tel no. 428-91-44

A NARRATIVE REPORT ON THE JOB TRAINING

UNDERTAKEN AT

VALMORES AND VALMORES

LAW OFFICES

A Report Submitted to the Faculty of

COLLEGE OF TECHNOLOGY

Polytechnic University of the Philippines

Quezon City Campus

In Partial Fulfillment of the Requirements for the

Diploma in Office Management Technology

Medical Office Practicum

JANINE CASTRO

Name of Student

June 8, 2013

Date Submitted

2x 2 formal

Picture

(corporate)

Page 3: Portfolio PracticumII Janine

POLYTECHNIC UNIVERSITY OF THE PHILIPPINES

Vision

Clearing the paths while laying new foundations to transform the Polytechnic University of

the Philippines into an epistemic community.

Mission

Reflective of the great emphasis being given by the country's leadership aimed at provid-

ing appropriate attention to the alleviation of the plight of the poor, the development of

the citizens, and of the national economy to become globally competitive, the University

shall commit its academic resources and manpower to achieve its goals through:

1. Provision of undergraduate and graduate education which meet international stand-

ards of quality and excellence;

2. Generation and transmission of knowledge in the broad range of disciplines relevant

and responsive to the dynamically changing domestic and international environment;

3. Provision of more equitable access to higher education opportunities to deserving and

qualified Filipinos; and

4. Optimization, through efficiency and effectiveness, of social, institutional, and individual

returns and benefits derived from the utilization of higher education resources.

Philosophy

As a state university, the Polytechnic University of the Philippines believes that:

Education is an instrument for the development of the citizenry and for the enhance-

ment of nation building;

Meaningful growth and transformation of the country are best achieved in an atmos-

phere of brotherhood, peace, freedom, justice and a nationalist-oriented education im-

bued with the spirit of humanist internationalism.

Strategic Objective: 8-Point Agenda:

1. Pursuing Academic Excellence through Disciplinal Integrity.

2. Embedding a Culture of Research

3. Insuring Transparency and Participatoriness in Giving Rewards and Sanctions

4. Modernizing and Upgrading of Physical Facilities, Equipment, Library, and Campus

Development

5. Academic Freedom

6. Institutionalizing Civil Society Engagement and Involved Extension Service Program

7. Assuring Transparency in Fiscal Responsibility

8. Assessing Institutional Processes and Reviewing Critically and Rationally the Organization

Shared Values

God-Fearing

Love for Humanity and Democracy

Collegiality

Integrity and Credibility

Transparency and Accountability

Passion for Learning

Humanist Internationalism

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I. ACKNOWLEDGMENT

I would like to take this opportunity to send my deepest gratitude to

the people around me who made this practicum successful and possi-

ble.

To Atty. Romulo P. Valmores and his son Atty. Christopher Rey P.

Valmores, without them, I may not be able to continue my studies. To my

mentors in Valmores & Valmores Law Offices who always there to teach

and guide me.

I also want to thank my adviser, Prof. Sheryl Morales that guides me

in my college journey. I am very grateful to have her as a professor. I

have learned so much from her.

To my family especially my grandmother who always believe in me

and always there to support whatever it takes. To my classmates and

friends who inspires me.

And most of all, to our Almighty God Who block the wrong path

and open new opportunities for me. Without Him, I may not experience

this wonderful opportunity and meet people who fears and love Him with

greatly.

II. INTRODUCTION

On-the-Job Training is training that takes place at the work site,

usually supervised by a manager or an experienced co-worker. (http://www.ventureline.com/accounting-glossary/o/onthejob-training/)

How far do you know about in a law office? How many legal

terms do you know? Do you have any idea about the working envi-

ronment in a law office? These are the questions asked by our su-

pervisor during our orientation.

I don’t have any idea about the cultures in a law office ex-

cept for the fight for the rights of their client cases. But as the days

passed, I already knew few of the legal services provided by the of-

fice.

Valmores and Valmores Law Offices assists clients who are mostly Overseas Filipino Seafarers and/or their families, in their claims for disability and death benefits against abusive and indifferent employ-

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III. COMPANY PROFILE

Name of Company: VALMORES AND VALMORES LAW OFFICES

Address : Rm. 14, 5th Flr., Royal Bay Terrace Bldg., United Nations Ave.,

cor. Mabini St., Ermita, Manila

Contact Number: 524-9368 / 524-9796

Contact Person: Ms. Elvira Alcomendas

Department/Division/Section: Administrative

Inclusive Dates of Training: April 20 to June 13, 2013

Company Vision, Mission, and Values:

Vision

This Firm is founded by a common faith in God and His goodness, and the faith of

its members in one another to pursue a practice of law that is Christ-centered and

perpetually inspired by what is true, just and fair.

Believing that it is enabled by the wisdom, experience and integrity of its mem-

bers and staff, the Firm endeavors to render services with utmost dedication, honesty

and competence, thus affirming, for God and country, its modest contribution to re-

gaining the nobility of the law profession and the respect it deserves.

Mission

Valmores and Valmores Law Offices committed to providing a wide range of the

highest quality legal services for clients across at a reasonable cost, and in an atmos-

phere for professional fulfillment, economic advancement and security for all employ-

ees. As a law firm, we assist our clients who are mostly Filipino overseas seafarer and/or

their families, in their claims for disability and death benefits against abusive and indif-

ferent employers.

We are committed to the highest ethical standards. We act with professionalism and

civility in all our endeavors. We exceed our clients' expectations for quality and service.

We share our talents with the communities we serve and the organizations we support.

We are an equal opportunity employer dedicated to maintaining a diverse work force.

Core Values

Below are the uncompromising firm values that define Valmores and Valmores

Law Offices as a unique business culture and serve as the standards by which the firm

conducts business and by which our employees conduct themselves.

Service

Excellence

Integrity

Family

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Pictures of the Company (physical structures)

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IV. OBSERVATIONS IN THE COMPANY

What I have observed at Valmores & Valmores law Offices is that

employees have good relationship with each other. As a result, it is easy to

work.

The strength and challenges of this company is that they have a team

work, unity and bible study once a week.

The challenges are clients that so demanding and impatient.

I think the best practice of this company is how to communicate to dif-

ferent kinds of people, going to government agencies such as SSS, Phil-

health, Pag-ibig, POEA and SEC.

My over-all observation in Valmores & Valmores law Offices is the stress-

fress environment even if there are many pleadings to work on.

PERIODIC REPORTS (daily, weekly, monthly)

What we do daily are the following:

Printing/proofreading of all draft pleadings submitted to NLRC, NCMB,

Court of Appeals, Supreme Court, then for final printing and signature of

Atty. RPV.

Answering phone calls and sending letter through fax.

Typing SPA/Verification/Client Contract/Name Folder of every new client .

Operating office machines, such as photocopiers, facsimile machines,

and personal computers.

What we do weekly are the following: Updating weekly the Minutes of Hearing in the computer.

Interview clients and explaining legal services provided by the office.

What we do monthly are the following: Verifying the status of the clients’ contracts of employment and their

agencies at POEA.

Going to different government agencies to pay monthly contributions

(such as PhilHealth, PAG-IBIG, SSS).

During my whole training in Valmores and Valmores Law Office, I think

the problem/s that I have encountered when I caught by the MMDA going

to POEA due for Jay Walking Violation at the Ortigas Intersection. I also ob-

served that there are folders that were misplaced.

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Tasks performed were based on the diary checked and uploaded

Date Checked by the adviser:________________________

Total no. of hours: 43 & 32 mins. Signed by the Supervisor:__________________________Date: _______

Month: APRIL The following tasks were

performed:

Week No. 1 (Weekly)

Date:

Time In:

Time Out:

Hours Spent:

Date:

Time In:

Time Out:

Hours Spent:

Date:

Time In:

Time Out:

Hours Spent:

Date:

Time In:

Time Out:

Hours Spent:

Date:

Time In:

Time Out:

Hours Spent:

Date:

Week No. 2

Date:

Time In:

Time Out:

Hours Spent:

Date:

Time In:

Time Out:

Hours Spent:

Date:

Time In:

Time Out:

Hours Spent:

Date:

Time In:

Time Out:

Hours Spent:

Date:

Time In:

Time Out:

Hours Spent:

Date:

Month: APRIL The following tasks were

performed:

Week No. 3 (Weekly)

Date:

Time In:

Time Out:

Hours Spent:

Date:

Time In:

Time Out:

Hours Spent:

Date:

Time In:

Time Out:

Hours Spent:

Date:

Time In:

Time Out:

Hours Spent:

Date:

Time In:

Time Out:

Hours Spent:

Date:

Week No. 4

Date:

Time In:

Time Out:

Hours Spent:

Date:

Time In:

Time Out:

Hours Spent:

Date:

Time In:

Time Out:

Hours Spent:

Date:

Time In:

Time Out:

Hours Spent:

Date:

Time In:

Time Out:

Hours Spent:

Date:

VI. SUMMARY OF ACTIVITIES (Weekly)

22 8:00 5:00

9

23 8:17

5:06 8.49

24 10:49

5:43

25 6.54

8:16 5:40

9.24

26 7:41

5:06 9.25

I was asked to up-

date weekly the

Minutes of

Hearing in the

computer.

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Tasks performed were based on the diary checked and uploaded

Date Checked by the adviser:________________________

Total no. of hours 186 & 18 mins. Signed by the Supervisor:______________________Date: _______

Month: MAY The following tasks were

performed:

Week No. 1 (Weekly)

Date:

Time In:

Time Out:

Hours Spent:

Date:

Time In:

Time Out:

Hours Spent:

Date:

Time In:

Time Out:

Hours Spent:

Date:

Time In:

Time Out:

Hours Spent:

Date:

Time In:

Time Out:

Hours Spent:

Date:

Week No. 2

Date:

Time In:

Time Out:

Hours Spent:

Date:

Time In:

Time Out:

Hours Spent:

Date:

Time In:

Time Out:

Hours Spent:

Date:

Time In:

Time Out:

Hours Spent:

Date:

Time In:

Time Out:

Hours Spent:

Date:

Month: MAY The following tasks were

performed:

Week No. 3 (Weekly)

Date:

Time In:

Time Out:

Hours Spent:

Date:

Time In:

Time Out:

Hours Spent:

Date:

Time In:

Time Out:

Hours Spent:

Date:

Time In:

Time Out:

Hours Spent:

Date:

Time In:

Time Out:

Hours Spent:

Date:

Week No. 4

Date:

Time In:

Time Out:

Hours Spent:

Date:

Time In:

Time Out:

Hours Spent:

Date:

Time In:

Time Out:

Hours Spent:

Date:

Time In:

Time Out:

Hours Spent:

Date:

Time In:

Time Out:

Hours Spent:

Date:

VI. SUMMARY OF ACTIVITIES (Weekly)

2 7:35 5:00

9.25

3 7:39

5:22 9.43

6 7:18

5:07 9.49

7:04

5:13

7

10.9

7:07

5:01

8

9.54

9 7:13

3:18

8.5

10.4 5:04 7:00

15

16 7:14

5:03 9.49

17 7:08

5:19 10.11

20 7:23

5:14 9.51

21

24

23

22

7:04

7:23

5:21 10.17

7:04

5:19 10.15

10.10

7:09 5:19

7:09

5:09 10

27 7:06

1:07 6.1

28 7:04 5:20

10.16

29 7:33 5:43

10.10

30 6:59

5:40

10.41

31 6:37

7:05 11.28

I was asked to accompany one of the employ-ees to go in the different gov-ernment agen-cies to process

documents.

I was asked by the medical co-ordinator to ar-ranged the cli-

ents’ medical re-ports chronologi-

cally.

I was asked to assist clients

pertaining to the injury/illness sustained or contracted.

I was asked to accompany one of the employ-ees to go in the

different govern-ment agencies to

process docu-ments.

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Tasks performed were based on the diary checked and uploaded

Date Checked by the adviser:________________________ Total

no. of

hours

________Signed by the Supervisor:__________________________Date: _______

Month: JUNE

The following

tasks were per-

formed:

Week No. 1 (Weekly)

Date:

Time In:

Time Out:

Hours Spent:

Date:

Time In:

Time Out:

Hours Spent:

Date:

Time In:

Time Out:

Hours Spent:

Date:

Time In:

Time Out:

Hours Spent:

Date:

Time In:

Time Out:

Hours Spent:

Date:

Week No. 2

Date:

Time In:

Time Out:

Hours Spent:

Date:

Time In:

Time Out:

Hours Spent:

Date:

Time In:

Time Out:

Hours Spent:

Date:

Time In:

Time Out:

Hours Spent:

Date:

Time In:

Time Out:

Hours Spent:

Date:

Month: JUNE The following tasks were

performed:

Week No. 3 (Weekly)

Date:

Time In:

Time Out:

Hours Spent:

Date:

Time In:

Time Out:

Hours Spent:

Date:

Time In:

Time Out:

Hours Spent:

Date:

Time In:

Time Out:

Hours Spent:

Date:

Time In:

Time Out:

Hours Spent:

Date:

Week No. 4

Date:

Time In:

Time Out:

Hours Spent:

Date:

Time In:

Time Out:

Hours Spent:

Date:

Time In:

Time Out:

Hours Spent:

Date:

Time In:

Time Out:

Hours Spent:

Date:

Time In:

Time Out:

Hours Spent:

Date:

VI. SUMMARY OF ACTIVITIES (Weekly)

5

6:48

5:31 10.43

4

6:53 6:27

11.34

6 6:50

6:26 11.36

7 7:37

I was asked to get the blood pressure of

employees and clients entering

the office.

6:11 10.34

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VII. SELF-ASSESSMENT

A. Skills and current technology learned/enforced:

During my training at Valmores & Valmores Law Offices, I learned

how to process documents to SSS, PhilHealth, Pag-Ibig, POEA & SEC. I

have also got extensive knowledge about legal terminologies and inter-

personal communication skill.

B. Equipment, tools, testing apparatus handled (softwares used included)

Photocopier machine

Fax Machine

BP Kit

Scanner

C. Strong points versus weak points

Strong points

Punctuality

Interacts well with staff and constituents

Adaptability/Flexibility

Weak Point

Attendance (lot of absences due to school activities and

part time jobs)

Sometimes not focused on work results misprinting

Documents.

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VII. SELF-ASSESSMENT

D. Best experiences on the job:

In my 270 hours of on-the-job-training at Valmores and Valmores Law

Offices, I have a lot of best experiences.

I will never forget the first time I went to different government agen-

cies such as SSS, Pag-Ibig, PhilHealth, SEC, and POEA. I also learned how

to interview clients and explain the legal services provided by the office.

E. Evidence of Background preparation:

Faults committed (its causes and suggestion given by the supervisor)

☼ Printing wrong pleadings rather than corrected one.

☼ Typographical error

Personal relationship (integration with the company, attendance and

punctuality, and commitment)

Comment from co-worker (at least 3 person)

Person 1: ☼ She displays a very positive attitude towards her job.

☼ She also can easily get well and very much interested to

learn.

Signature over printed name: Elvie D. Alcomendas

Person 2: ☼ Easy to work with

☼ Fast Learner

☼ Dedicated to her work

Signature over printed name: Joan F. Balatero

Person 3 : ☼ Hardworking

☼ Friendly

☼ Willing to Learn

Signature over printed name: Judy C. Quinagan

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VIII. APPENDICES (please attached) A. Curriculum Vitae

JANINE CASTRO Email: [email protected] Mobile: 0928-377-5072 / 0907-625-4752 Present Address: Eulo Gio St., Brgy. Commonwealth, Quezon City Provincial Address: Purok 3 Brgy. Doclong 1

st, San Clemente, Tarlac

______________________________________________________________________

WORK EXPERIENCE:

POLYTECHNIC UNIVERSITY OF THE PHILIPPINES-Quezon City

Student Assistant June 2012 to March 2013

Assisting students to find books in the library.

Inventorying of books monthly.

Filing of students’ school records in the designated cabinets.

Evaluating of students’ grades.

Updating list of scholars in the campus.

Operating office machines, such as photocopiers, facsimile machines, and personal

computers.

Performs other related duties as assigned from time to time.

______________________________________________________________________

APPRENTICESHIP EXPERIENCES:

Valmores and Valmores Law Offices Administrative Department On- the-job- trainee (300 hours) April 22, 2013 to June 14, 2013

Printing/proofreading of all draft pleadings submitted to NLRC, NCMB, Court of Ap-

peals, Supreme Court, then for final printing for signature of Atty. RPV.

Interview clients and explaining legal services provided by the office. Assisting clients pertaining to the injury/illness sustained or contracted. Verifying the status of the clients’ contracts of employment and their agencies at

POEA.

Answering phone calls.

Operating office machines, such as photocopiers, facsimile machines, and personal

computers.

Updating weekly in the computer thru Minutes of Hearing.

Going to different government agencies to pay monthly contributions (such as Phil-

Health, PAG-IBIG, SSS).

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DENR-Forest Management Bureau

Personnel Department and Finance and Administrative Division

On-the-job-trainee (300 hours) April 10, 2012 to June 4, 2013

Operate office machines, such as photocopiers and scanners, facsimile machines,

voice mail systems and personal computers.

Compute, record, and proofread data and other information, such as records or re-

ports.

Maintain and update filing, inventory, mailing, and database systems, either manu-

ally or using a computer.

Open, sort and route incoming mail, answer correspondence, and prepare out-

going mail.

Review files, records, and other documents to obtain information to respond to re-

quests.

______________________________________________________________________ ACHIEVEMENTS AND INVOLVEMENTS:

Council of Leaders(COL)

Supreme Student Council Polytechnic University of the Philippines

Quezon City

President

Distinguished Organization of Management Technologist and Corporate specialist (DOMT.Cs)

Polytechnic University of the Philippines – Quezon City

Team Leader

Campus Awareness and Readiness in Emergencies (CARE) Polytechnic University of the Philippines – Quezon City

https://www.facebook.com/media/set/?set=a.563124560378432.1073741825.100000426791909&type=3 (March 4, 2013)

Volunteer Staff 1st Heal-Om Festival in the Philippines

White Space, 2134 Chino Roces Ave. Ext., Makati City http://www.facebook.com/events/145769475562822/?fref=ts

(October 14, 2012)

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SKILL SUMMARY:

Proficient in English Communication skills. Accuracy and attention to details Proficiency in computers including data entry. Proficient in internet and MS word Office and Microsoft Excel application. Extensive knowledge about various medical terminologies. Self motivated, initiative, high level of energy. Decision making, critical thinking, organizing and planning. Tolerant and flexible to different situations. Must be able to communicate at all levels with all constituencies – external/internal custom-

ers & senior management Ability and willingness to work autonomously with limited supervision. Progressive phone and problem solving skills. Adaptability and ability to work under pressure. Time management skills.

______________________________________________________________________

EDUCATIONAL ATTAINMENT: Tertiary:

June 2011 to May 2013 Polytechnic University of the Philippines Quezon City Campus Office Management Technology

Major in Medical Office Management

Secondary: June 2005 to March 2009 San Clemente High School San Clemente, Tarlac

______________________________________________________________________ PERSONAL BACKGROUND:

Nickname: Jah Date of Birth: January 19, 1993 Place of Birth: Magatarem, Pangasinan Religion: Roman Catholic Status: Single Citizenship: Filipino Height: 5’6’’ Weight: 135lbs Age: 20 years old Gender: Female

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SEMINARS/ TRAININGS ATTENDED:

Career Success Begins Now August 31, 2011 Multi- Purpose Hall, PUP QC

Sofware Freedom Day 2011 September 17, 2011 PUP QC

Microsoft Tech fest ‘11 December 2, 2011 Multi- Purpose Hall, PUP QC

14th

Scholars’ Leadership Enhancement Training February 9-11, 2012 PUP Sta. Mesa, Manila

1st

Organizational Program Planning May 4-5, 2012 Rothlener Hall, PUP QC

Software Freedom Day September 15, 2012 PUP QC

Leadership Training Seminar November 28-30, 2012 Norzagaray, Bulacan

International Youth Assembly 2013 January 11-12, 2013 San Andres and Bonifacio Shrine, Manila

Nationwide Caravan on Youth Drug Prevention and Control-Culminating Program

March 6, 2013 FEU, Manila

Faculty / DOMT.Cs Adviser

Polytechnic University of the Philippines / Quezon City Campus 0932-8877 -377

I certify that the above information is true and correct to the best of my knowledge and belief.

JANINE CASTRO

Applicant

______________________________________________________________________

CHARACTER REFERENCES:

ELVIRA ALCOMENDAS Supervisor Valmores and Valmores Law Offices 0919-486-1484

PROFESSOR SHERYL R. MORALES

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VIII. APPENDICES (please attached) B. OJT Endorsement Letter

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VIII. APPENDICES (please attached) C. OJT Training Memorandum

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VIII. APPENDICES (please attached) D. Monthly Task Performance Sheet (Daily Time Record)

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VIII. APPENDICES (please attached) D. Monthly Task Performance Sheet (Daily Time Record)

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VIII. APPENDICES (please attached) D. Monthly Task Performance Sheet (Daily Time Record)

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VIII. APPENDICES (please attached) F. Final Evaluation Sheet

June 7 ,2013

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VIII. APPENDICES (please attached) E. Trainees Personal Data

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VIII. APPENDICES (please attached) G. Copy Certificate of Completion

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VIII. APPENDICES (please attached) J. Facilities, equipment, Tools handled (pictures)

Photocopier machine Blood Pressure Kit

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VIII. APPENDICES (please attached)

K. OJT photos (minimum size 3R) Note: photo printed only (printing from CIS not allowed)

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VIII. APPENDICES (please attached)

K. OJT photos (minimum size 3R) Note: photo printed only (printing from CIS not allowed)

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VIII. APPENDICES (please attached)

M. URL of you blog/s

Which includes your resume and weekly diaries checked