portfolio practicumii
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On-the-JobTrainingPortfolio
College of Technology
Diploma in Office Management
Technology with specialization in
Medical Office Practicum II
Republic of the Philippines
POLYTECHNIC UNIVERSITY OF THE PHILIPPINES QUEZON CITY CAMPUS
Tel no. 428-91-44
GODSHIELA O. VARONA
TRAINEE
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Republic of the Philippines
POLYTECHNIC UNIVERSITY OF THE PHILIPPINES QUEZON CITY CAMPUS
Tel no. 428-91-44
A NARRATIVE REPORT ON THE JOB TRAINING
UNDERTAKEN AT
QUEZON CITY HEALTH DEPARTMENTGate 5, City Hall Compound
A Report Submitted to the Faculty of
COLLEGE OF TECHNOLOGY
Polytechnic University of the Philippines
Quezon City Campus
In Partial Fulfillment of the Requirements for theDiploma in Office Management Technology
Medical Office Practicum
GODSHIELA O. VARONA
Name of Student
June 7, 2013
Date Submitted
2x 2 formal Picture
(corporate)
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POLYTECHNIC UNIVERSITY OF THE PHILIPPINES
Vision
Clearing the paths while laying new foundations to transform the Polytechnic University of
the Philippines into an epistemic community.
Mission
Reflective of the great emphasis being given by the country's leadership aimed at provid-ing appropriate attention to the alleviation of the plight of the poor, the development of
the citizens, and of the national economy to become globally competitive, the University
shall commit its academic resources and manpower to achieve its goals through:
1. Provision of undergraduate and graduate education which meet international stan-
dards of quality and excellence;
2. Generation and transmission of knowledge in the broad range of disciplines relevant
and responsive to the dynamically changing domestic and international environment;
3. Provision of more equitable access to higher education opportunities to deserving and
qualified Filipinos; and
4. Optimization, through efficiency and effectiveness, of social, institutional, and individual
returns and benefits derived from the utilization of higher education resources.
Philosophy
As a state university, the Polytechnic University of the Philippines believes that:
• Education is an instrument for the development of the citizenry and for the enhance-
ment of nation building;
• Meaningful growth and transformation of the country are best achieved in an atmos-
phere of brotherhood, peace, freedom, justice and a nationalist-oriented education im-
bued with the spirit of humanist internationalism.
Strategic Objective: 8-Point Agenda: 1. Pursuing Academic Excellence through Disciplinal Integrity.
2. Embedding a Culture of Research
3. Insuring Transparency and Participatoriness in Giving Rewards and Sanctions
4. Modernizing and Upgrading of Physical Facilities, Equipment, Library, and Campus
Development
5. Academic Freedom
6. Institutionalizing Civil Society Engagement and Involved Extension Service Program
7. Assuring Transparency in Fiscal Responsibility
8. Assessing Institutional Processes and Reviewing Critically and Rationally the Organization
Shared Values
• God-Fearing
• Love for Humanity and Democracy
• Collegiality
• Integrity and Credibility
• Transparency and Accountability
• Passion for Learning
• Humanist Internationalism
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I. ACKNOWLEDGMENT
Allow me to thank the people first behind the success of being
here Quezon City Health Department and for making our OJT a possi-
ble one.First and foremost to our Almighty God, for giving us strength eve-
ryday, for the guidance and good health, for the graces and blessings
that help us to perform our task as part of our OJT.
To our OJT Coordinator, Prof. Sheryl Morales for helping us also to
be responsible enough. For giving us a chance to explore the real
world of Medical field. We have learn a lot from you Ma'am. This time,
you really made our practicum a challenging one to all of us.
To our parents and guardian, our deepest gratitude and appre-
ciation for being with us all through the way from the very beginning
and for showing your unconditional love and unending support finan-
cially, emotionally and spiritually.
To the QCHD family, thank you for your warm welcome and for
giving us this one of a kind experience in having our OJT in your de-
partment. For the chance that you have given us to be with your team
and for giving us more knowledge in this fast and furious world of Medi-
cal Field. And most especially for helping us to hone our knowledge as
we continue to strive in our ambitions in life.
II. INTRODUCTION
We, my classmates decided to have our practicum at Quezon
City Health Department for the reason that we can have more experi-
ence in city clinic. And as what we expect we have a lot of exciting
experience.
It’s hard to deal with other people especially to those who are so
much annoying patients, but our patience was tested. Sometimes the
only thing that you can do is to smile even if you just want to cry.
In this field short tempered persons are not allowed.
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III. COMPANY PROFILE
Name of Company: Quezon City Health Department
Address: Gate 5, City Hall Compound
Contact Number: 926-6848/929-7539
Contact Person: Dra. Feliza G. Luna, MD (Medical Officer III)Department/Division/Section: City Employees Clinic
Inclusive Dates of Training: April 24 - June 20, 2013
Company Vision, Mission, and Values:
Vision
Health for all. health in the hands of the people .
Mission
Provide quality and comprehensive health care services to an empow-
ered community.
Goal
To improve the quality of life of the residents of Quezon City through effec-
tive and efficient delivery of basic health services.
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Pictures of the Company (physical structures)
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IV. OBSERVATIONS IN THE COMPANY
I think City Clinic was one of the busiest department inn Quezon City
Hall. It is not easy work in government but the staffs in this department are
well train dealing with other people.
The strength and challenges of this company is that they need to servepeople well no matter what happen, and they are always stand to what
rules they have. But we can’t hide the fact that there are still people who
break some rules and what’s worst is that some employees are the one who
used to do it.
I think the best practice of this company was serving other people
(outside zone) well. And giving them the right and good service.
My over-all observation in City Clinic; they try their best to stand in therules they have even if some people hate them for that thing. I salute all the
staffs of City Clinic.
V. PERIODIC REPORTS (daily, weekly, monthly)
What we do daily are the following:
Admitting Patients
Filling Records
Getting patient’s Blood Pressure
What we do weekly are the following:
Encode weekly assessment
Filling Records
What we do monthly are the following:
Encode monthly COHORT
During my whole training in City Employees Clinic, I think the problem/s
that I have encountered, people who are not willing to listen about what we
say. Employees who to be first in line even if they're late. Patients who ar so
much annoying.
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Tasks performed were based on the diary checked and uploaded
Date Checked by the adviser:________________________
Total no. of hours ________Signed by the Supervisor:__________________________Date: _______
Month: APRIL - MAYThe following tasks were
performed:
Week No. 1 (Weekly)
Date: 4/24/13j
• Admitting patients
• Filling records
• Encoding weekly as-
sessments
• Recording patients
data
Time In: 7:30
Time Out: 5:00
Hours Spent:
Date: 4/25/13
Time In: 7:30
Time Out: 5:00
Hours Spent:
Date: 4/26/13
Time In: 7:40
Time Out: 5:00
Hours Spent:
Date:Time In:
Time Out:
Hours Spent:
Date:
Time In:
Time Out:
Hours Spent:
Date:
Week No. 2
Date: 4/29/13
• Admitting patients
• Filling records
• Encoding weekly as-
sessments
• Recording patients
data
Time In: 7:50
Time Out: 5:00
Hours Spent:
Date: 4/30/13
Time In: 7:55
Time Out: 5:00
Hours Spent:
Date: 5/2/13
Time In: 7:50
Time Out: 5:00
Hours Spent:
Date: 5/3/13
Time In: 8:00Time Out: 5:00
Hours Spent:
Date:
Time In:
Time Out:
Hours Spent:
Date:
Month: MAYThe following tasks were
performed:
Week No. 3 (Weekly)
Date: 5/6/13
• Admitting patients
• Filling records
• Encoding weekly as-
sessments
• Recording patients
data
Time In: 7:45
Time Out: 5:00
Hours Spent:
Date: 5/7/13
Time In: 7:40
Time Out: 5:00
Hours Spent:
Date: 5/8/13
Time In: 7:45
Time Out: 5:00
Hours Spent:
Date: 5/9/13Time In: 7:30
Time Out: 5:00
Hours Spent:
Date: 5/10/13
Time In: 8:00
Time Out: 5:00
Hours Spent:
Date:
Week No. 4
Date: 5/14/13
• Admitting patients
• Filling records
• Encoding weekly as-
sessments
• Recording patients
data
Time In: 7:55
Time Out: 5:00
Hours Spent:
Date: 5/15/13
Time In: 8:00
Time Out: 5:00
Hours Spent:
Date: 5/16/13
Time In: 7:40
Time Out: 5:00
Hours Spent:
Date: 5/17/13
Time In: 8:00Time Out: 3:00
Hours Spent:
Date:
Time In:
Time Out:
Hours Spent:
Date:
VI. SUMMARY OF ACTIVITIES (Weekly)
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Tasks performed were based on the diary checked and uploaded
Date Checked by the adviser:________________________
Total no. of hours ________Signed by the Supervisor:__________________________Date: _______
Month: MAYThe following tasks were
performed:
Week No. 1 (Weekly)
Date: 5/20/13
• Admitting patients
• Filling records
• Encoding weekly as-
sessments
• Recording patients
data
Time In: 7:55
Time Out: 5:00
Hours Spent:
Date: 5/21/13
Time In: 7:30
Time Out: 5:00
Hours Spent:
Date: 5/22/13
Time In: 8:00
Time Out: 5:00
Hours Spent:
Date: 5/23/13Time In: 8:00
Time Out: 5:00
Hours Spent:
Date:
Time In:
Time Out:
Hours Spent:
Date:
Week No. 2
Date: 5/27/13
• Admitting patients
• Filling records
• Encoding weekly as-
sessments
• Recording patients
data
Time In: 8:10
Time Out: 5:00
Hours Spent:
Date: 5/28/13
Time In: 8:00
Time Out: 5:00
Hours Spent:
Date: 5/29/13
Time In: 7:45
Time Out: 5:00
Hours Spent:
Date: 5/30/13
Time In: 8:00Time Out: 5:00
Hours Spent:
Date: 5/31/13
Time In: 7:55
Time Out: 5:00
Hours Spent:
Date:
Month: JUNEThe following tasks were
performed:
Week No. 3 (Weekly)
Date: 6/3/13
• Admitting patients
• Filling records
• Encoding weekly as-
sessments
• Recording patients
data
Time In: 8:00
Time Out: 5:00
Hours Spent:
Date: 6/4/13
Time In: 8:10
Time Out: 12:00
Hours Spent:
Date: 6/5/13
Time In: 7:30
Time Out: 5:00
Hours Spent:
Date: 6/6/13Time In: 8;10
Time Out: 5:00
Hours Spent:
Date: 6/7/13
Time In: 12:30
Time Out: 5:00
Hours Spent:
Date:
Week No. 4
Date:
• Admitting patients
• Filling records
• Encoding weekly as-
sessments
• Recording patients
data
Time In:
Time Out:
Hours Spent:
Date:
Time In:
Time Out:
Hours Spent:
Date:
Time In:
Time Out:
Hours Spent:
Date:
Time In:Time Out:
Hours Spent:
Date:
Time In:
Time Out:
Hours Spent:
Date:
VI. SUMMARY OF ACTIVITIES (Weekly)
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Tasks performed were based on the diary checked and uploaded
Date Checked by the adviser:________________________
Total no. of hours ________Signed by the Supervisor:__________________________Date: _______
Month: _________________ The following tasks were
performed:
Week No. 1 (Weekly)
Date:
Time In:
Time Out:
Hours Spent:
Date:
Time In:
Time Out:
Hours Spent:
Date:
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Hours Spent:
Date:Time In:
Time Out:
Hours Spent:
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Hours Spent:
Date:
Week No. 2
Date:
Time In:
Time Out:
Hours Spent:
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Time In:
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Hours Spent:
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Time In:Time Out:
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Hours Spent:
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Month: _________________ The following tasks were
performed:
Week No. 3 (Weekly)
Date:
Time In:
Time Out:
Hours Spent:
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VI. SUMMARY OF ACTIVITIES (Weekly)
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Tasks performed were based on the diary checked and uploaded
Date Checked by the adviser:________________________
Total no. of hours ________Signed by the Supervisor:__________________________Date: _______
Month: _________________ The following tasks were
performed:
Week No. 1 (Weekly)
Date:
Time In:
Time Out:
Hours Spent:
Date:
Time In:
Time Out:
Hours Spent:
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Week No. 2
Date:
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Hours Spent:
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Time In:Time Out:
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Month: _________________ The following tasks were
performed:
Week No. 3 (Weekly)
Date:
Time In:
Time Out:
Hours Spent:
Date:
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VI. SUMMARY OF ACTIVITIES (Weekly)
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Tasks performed were based on the diary checked and uploaded
Date Checked by the adviser:________________________
Total no. of hours ________Signed by the Supervisor:__________________________Date: _______
Month: _________________ The following tasks were
performed:
Week No. 1 (Weekly)
Date:
Time In:
Time Out:
Hours Spent:
Date:
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Month: _________________ The following tasks were
performed:
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Date:
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VI. SUMMARY OF ACTIVITIES (Weekly)
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VII. SELF-ASSESSMENT
A. Skills and current technology learned/enforced:
Using electrical blood pressure monitor, was easy. All you need to is
to put the arm cuff to patient and wait for the result, you don’t need to
use stethoscope. It is really important for a medical staff to learn how to
get blood pressure.
B. Equipment, tools, testing apparatus handled (softwares used included)
Using weight scale and thermometer is one of the easiest. The excit-
ing tool I have used was the manual blood pressure monitor, you need to
try and try until you learn. The OS we have in the clinic was UBUNTU, and I
am not familiar to that OS. But the good thing is it’s like WindowsXP.
C. Strong points versus weak points
Fast learner, flexible always ready for any task, enjoying all the task
even sometimes it’s kinda hard and responsible in all the tasks. Short tem-
per, I can’t handle my emotions right.
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VII. SELF-ASSESSMENT
D. Best experiences on the job:
The best experience… when get the blood pressure rate of the pa-
tients. It’s exciting.
Having some conversations with the patients and the staffs.
E. Evidence of Background preparation:
Faults committed (its causes and suggestion given by the supervisor)
Sometimes, I can’t organize well the line of the patients. I always for-
got to double check some documents or papers before I put it on thde
Doctors table.
Personal relationship (integration with the company, attendance andpunctuality, and commitment)
Comment from co-worker (at least 3 person)
Person 1: They are all good, bright, always present every day. I'm very
thankful that they are all hard worker.
Signature over printed name: Rosa Nida T. Dela Cruz, Nurse III
Person 2: Shiela was a very good person, understanding, always in com-
plete uniform. Thank you for helping me.
Signature over printed name: Agnes O. Armada
Person 3 : I admire you, the way you do good works, fast learner, you know
how to deal with the patients, employees of City Hall. Hard working per-
son, honest and industrious. Please strive hard for success in life. God bless.
Signature over printed name: Eva O. Lipata
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VIII. APPENDICES (please attached) A. Curriculum Vitae
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VIII. APPENDICES (please attached) B. OJT Endorsement Letter
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VIII. APPENDICES (please attached) C. OJT Training Memorandum
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VIII. APPENDICES (please attached) D. Monthly Task Performance Sheet
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VIII. APPENDICES (please attached) D. Monthly Task Performance Sheet
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VIII. APPENDICES (please attached) D. Monthly Task Performance Sheet
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VIII. APPENDICES (please attached) D. Monthly Task Performance Sheet
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VIII. APPENDICES (please attached) D. Monthly Task Performance Sheet
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VIII. APPENDICES (please attached) F. Final Evaluation Sheet
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VIII. APPENDICES (please attached) E. Trainees Personal Data
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VIII. APPENDICES (please attached) G. Copy Certificate of Completion
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VIII. APPENDICES (please attached) J. Facilities, equipment, Tools handled (pictures)
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VIII. APPENDICES (please attached)
K. OJT photos (minimum size 3R) Note: photo printed only (printing from CIS not allowed)
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VIII. APPENDICES (please attached)
K. OJT photos (minimum size 3R) Note: photo printed only (printing from CIS not allowed)
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VIII. APPENDICES (please attached)
M. URL of you blog/s
Which includes your resume and weekly diaries checked