professional etiquettes-final

8/7/2019 Professional Etiquettes-Final

1/22

1

Professional Etiquettes


2/22

2

Transition

Student-Officer


3/22

Saying of the Quaid

In your conduct and dealing with the people, Wipe off

that past reputation; you are not rulers. You do not belong

to the ruling class; you belong to the servants. Make the

people feel that you are their servants and friends; maintainthe highest standard of honour, integrity, justice and fairplay.

If you do that, people will have confidence and trust in you

and will look upon you as friends and well wishers.

Quaid-i-Azam, Mohammad Ali Jinnah (Address to the

Gazzetted Officers at Chittagong on 25th March, 1948)

3


4/22

4

General Code of Conduct

Hardwork,Honesty, Dedication to Duty, Loyalty toPakistan (Just, Fair, Impartial)

Leadership to ensure results & hardwork by subordinates

Self Respect, postings, favours, courses

In authority, kind considerate

No fear to take difficult decisions, in good faith

Polite & Courteous to public representatives

I may disagree with every word that you say, but I shall defend

until death your right to say so, Voltaire


5/22

5

Salary Package, dont complain against it, limited wants &desires

Excellence requires competence, upgrading of skills andknowledge

Dont betray the trust or confidence reposed in you

Responsibility for acts done by you & your subordinates

Nature abhors vacuum-must wield your authority,otherwise in-competent would wield it with disastrousresults

Fight for your rights


6/22

6

Conduct in the Academy

Requirements

i) Motivation

i) Good job for the sake of a job well done.

ii) Do not quit

iii) Strive to develop skills of leadership


7/22


8/22

8

iii) Dress Code Regulation

Dress Code Regulations in the Class Room, Mess,

Lounge, Dinning Room, Library,

a) Dark coloured suits with shoes, males

b) Shalwar Kameez/Saree with shoes, females

c) Casual or frivolous attire not allowed

d) Dark coloured jacket and necktie for less formal

occasions.


9/22


10/22

10

g) Right posture of sitting in the class room, no slouching in

the chair, dont cross arms behind your head

No thumping of tables in applauding

Please remain standing after lecture till speaker has left

the class

For extension lectures be seated five minutes before &dont sit in the back rows when chairs are empty in the

front rows.


11/22

11

v) Service Matters

a) TA bills, never fudge time & date, never claim hotel bills

when you did not stay

b) Leave-not a right avail it only if it is sanctioned

c) Avoid getting leave extended. Never send a telegram or

telephonic message for extension of leave. It is un-officer

like.

d) Six leaves are available in CTP in addition to term breakof 6 days


12/22

12

vi) Financial Matters

a) Personal

i) Cheque must not be dishonoured.

ii) Blank cheque not to be signed.

iii) Always get receipts for payments.


13/22

13

b) Public

On job, collect revenues & disburse money, trust,

regular scrutiny and audit.

No misappropriations

Follow rules/regulations

Receipts deposited in Govt. Treasury

Assessment without compromise and personal benefits

You are financially responsible for public money

entrusted to your charge; also liable to make good any

losses incurred due to your negligence


14/22

14

Mess Regulations

i) General

Bachelor officers home, keep it neat & clean

Use dignified language

ii) A Few courtesies

When senior officer enters the mess, stand up, wish him,

offer him a chair, be courteous & polite in conversation


15/22


16/22

16

v) Formal Dinners

Be there 15 minutes before, look after guests

Every probationer is a host

Probationary officers appointed to escort guests/faculty, to

receive them at entrance & remain in attendance, look

after them and on conclusion see them off

Dont monopolize or leave them abruptly.


17/22

17

On announcement of dinner, the PMC to take

guest/senior officer present to dinner. Dont sit down

until the senior officer/guest is seated

The senior officer/guest is to leave first after the dinner,

the PMC to leave at the end

Dont leave until the guests have left

The probationary officers have no authority to

reprimand a mess employee. They can report the

matter to the President, Secretary or member of the

Mess Committee. Dont use intemperate language


18/22

18

Guidelines for Lady Officers

i) Portray professional image of a civil servant

ii) Simplicity and elegance in appearance and dress

iii) Should not expect preferential treatment, rough it out

with the rest

iv) Courtesy and equanimity towards male colleagues

v) Proper deference to senior colleagues

vi) Must take active part in sports & co-curriculur activities

and excel in them.

vii) Punctuality

viii) Professional knowledge, Ethics and Integrity


19/22

19

Code of Conduct on the job

i) Team work

ii) Planning & organizing

iii) Consideration for others

iv) Courtesy

v) Comfort and welfare of subordinates


20/22

20

A Few Donts

Rude with subordinates rather address them by their

names

Favouritism, unjust & partial

Curb subordinates initiative rather channelise it

Loose your sense of humour

Give vague orders

Forget all your orders have to be lawful


21/22

21

Conduct in Private Affairs

i) Dont discuss official matters in private /at home

ii) Dont fail to address officials correctly even in informal

invitations

i) You should not conduct yourself in a manner which is

likely to cause offence to others

i) Be appropriately dressed, formal clothes on formaloccassions. But dont dress loudly even on informal

occasions


22/22

professional etiquettes-final

Documents