This program is based on a research saying-70% of the learning happens informally & 30 % formally

Business Etiquette

10 corporate commandmentsKnow the value of a good handshake

Icebreaker : 5 types of handshakes

Develop rapport

Your thirty seconds commercial

Skit : Introducing yourself in a corporate scenario

Super first impression

How to memorize names instantly

Demonstration & 'names and faces' technique

Starting the conversation

Making the right phone impression

Phone drills and scenes

Image of the individual, department and organizations

Office cubical etiquette

Skit : managing cubical protocol

Be kind to other colleagues

Stop stepping on other people's sentences

Drill : allowing people to complete

Being courteous

Dealing with VIP's

Skit : unclear processes

Maintain your poise

How to turn a no-today into a yes-tomorrow

Brain storm best ways to say no

Using positive outlook

Learn how to get enough time with your boss.

The power of planning

Get your bosses undivided attention

YES!

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IIIIVV

VIVII

VIIIIXX

Start and end on the right foot

Drill: power of silence

Completion

For more details of the workshop contact Sanjay Bodani

Learning and Development Expert+91 90110 20850 | sanjay@wisdom-solutions.com