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    1 1

    United Nations

    Project Management Skills Workshop

    (2 days)

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    2

    Outputs of this Workshop

    At the end of the training, participants know:How to link new projects to the UN s mandate

    and strategic frameworkThe concept of the Project / ProgrammeManagement CycleHow to prepare projects for implementation

    using the results-chain as a tool (see alsoLogical Framework Matrix) How these concepts apply to the Monitoring andEvaluation of projects

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    3

    Expected Accomplishment and Overall

    Objective of the WorkshopThis is supposed to: Increase the quality of your projects which in the end is meant to: Help to improve the performance of the UN

    overall

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    The context of our projects....

    United Nations (Your Organisation)

    The programmeit belongs to

    Our Project

    Projects are used to create products

    and deliver business benefit

    Where the benefits of an individualproject are meant to complementthe benefits of other projects

    Where our project (and theprogramme) are meant to help our organisation to fulfil its mission

    Martin Steinmeyer

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    You also need to make sure that....

    United Nations(Your Organisation)

    The programmeit belongs to

    Our Project

    ... your project really hasa chance of solving theproblem you mean to

    address...

    ... and thereby contributes tothe objectives and mandatesof the United Nations

    Martin Steinmeyer

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    8

    Characteristics of aProject

    Has a defined start and an end;Has agreed, and well defined outputs and producesmeasurable effects (expected accomplishments);Has a balance between time, cost and quality;Has interrelated tasks, often grouped into phases;Has a temporary, often multidisciplinary project team

    brought together for the project;Might entail the involvement of people from other units or organizations.

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    The Project Context

    OrganisationalPolitics

    StakeholderObjectives

    External Pressures

    Time

    Cost Quality

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    Project Management

    Structuring and facilitation of processes of change in order to produce outputs and accomplishments in the mosteffective and efficient way.

    Dealing with complexity and uncertainties related to thecontext and to human interactions;Dealing with the subjective perceptions and values of actorsinvolved;

    Continuous collection and analysis of information, in order totake decisions and to make adaptations to achieve qualityoutputs.

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    12 12

    ConceptPhase

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    United Nations MandateMulti-annual strategic framework

    Levels of the Intervention Logic Example

    14

    Overall Goal /Objectives

    ExpectedAccomplishment

    Outputs

    Activities Inputs

    Money, humanresources,materials,equipment

    Access to urban water andsanitation in Country Xexpanded

    Improved management of water-related services bymunicipal water utility in capital

    Maintenance scheme,Improved staff capacity,Improved procurement, etc.

    Staff needs assessment andtraining, developing

    procurement guidelines, etc. Martin Steinmeyer

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    United Nations MandateMulti-annual strategic framework

    Intervention logic during planning andimplementation

    15

    Overall Goal /Objectives

    ExpectedAccomplishment

    Outputs

    Activities Inputs

    Money, humanresources,materials,equipment

    P l a n n

    i n g

    I m p

    l e m e n

    t a t i o n

    Martin Steinmeyer

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    16

    Scoping the Project- example (i)

    In Scope of this project management skills workshop willbe:Provision of practical tools, techniques and methods to

    manage projects;Use of harmonized terminology (with RBB)Refresher programme for some new information for others;

    Work with real life projects; A workshop manual and handouts;Work in plenary as well as small group sessions.

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    Scoping the Project- example (ii)

    Out of Scope of this project management skillsworkshop are:

    Project finance and bidsProject management softwareManagement of project teams, teambuilding exercises

    and methods.

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    In your groups, please: Clarify the background & the problem(s) the project is

    meant to address Draft a first version of your project s intervention logic:

    The Overall Goal / Objective The Expected Accomplishment The Outputs

    The Activities Define / refine the scope of your project (borderline

    cases)

    Exercise: The first approach to your project

    18 Martin Steinmeyer

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    19 19

    Objectives (i)

    Outcome

    Output 1 Output 2 Output 3

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    20 20

    Programme, Project, Component

    Programme

    Project 1 Project 2 Project 3

    Component 1

    Subcomponent

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    21 21

    Stakeholders (i)

    ...are any individual/s, groups of people,institutions or firms that may have arelationship with the project.

    They may directly or indirectly, positively

    or negatively affect or be affected by theprocess and the outcomes of the project.

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    22 22

    Stakeholder AnalysisRest of

    theOrganisation

    FinanceDepartmen

    tStaff UN Project

    ManagementTraining:

    Stakeholders

    TrainerTeam

    ProjectManagers

    Staff Developm

    ent Unit

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    23 23

    Stakeholders (ii)

    Beneficiaries:Those who benefit from the implementation of the project Target group/sThe group/entity who will be immediately and positively

    affected by the project (outcome level) Project Partners:Those who help to implement the project (output level)

    And finally: Troublemakers: Those who can give you grief...

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    25 25

    Stakeholder Analysis (i)

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    26 26

    Stakeholder Analysis (iiii)

    Identifying Stakeholder Expectations

    Stakeholder They wantand We Want:

    They Want but WeDont:

    We Want butThey Dont:

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    Stakeholder Analysis (ii)

    S trengths Weaknesses

    Opportunities Threats

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    In your groups, please:

    Brainstorm and list all relevant stakeholders

    Pick two (2) of our three (3) analysis tools (map, matrix, SWOT) and

    apply to your project Determine for your project

    Who is / are the target group/s for your project?

    Who can you use as project partners?

    Who are potential "troublemakers"?

    Consider: What changes to your original project design should youmake?

    Group Exercise: Stakeholder Analysis

    28 Martin Steinmeyer

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    29 29

    Stakeholder Analysis (i)

    X

    ZFC

    A

    M

    B

    Q

    Venn diagram : the size of the circle depicts the influence of thestakeholder; thecloseness or distance of the circles depict the

    relationships between the stakeholders

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    30 30

    Stakeholder Analysis (iii)

    Rank your stakeholders along thiscontinuum :

    Totallysupportive

    StronglyAgainst

    NeutralModeratelysupportive

    ModeratelyAgainst

    X QZ

    AY

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    Identifying Responses to RisksPrince 2 Risk Response Categories:

    Prevention: Eliminate source of risk, stop risk fromhappening

    Reduction: Reduce probability of risk happening Acceptance: Deciding to do nothing about a risk Contingency: Prepare for risk to happen by

    identifying contingent time, money, actions Transference: Give risk to someone else, e.g.

    insurance company, contractor 32

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    In your groups, please: Brainstorm on the main risks your project is

    facing Develop aRisk Assessment Matrix for your

    project Decide how you willmanage the identified risks

    in your project, using the5 risk responsecategories

    Group Exercise: Risk Analysis

    33 Martin Steinmeyer

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    34 34

    The Project Charter

    A Project Charter is a concise and clear framework that summarizes the work done inthe concept phase of the project.

    It is a presentation format for projectproposals.

    Project proposals arebudget proposals .

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    Project Proposal: quality criteria (example)

    Relevance relates to whether the project addresses thereal problems of the intended beneficiaries.

    Feasibility relates to whether the project objectives canbe effectively achieved.

    Sustainability relates to whether project benefits willcontinue to flow after the external support has ended.

    ?

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    In your groups, please prepare your projects for presentation to the board: Review the project design against the three quality

    criteria (relevance, feasibility, sustainability)Make adjustments where necessary

    Fill the different sections of the project charter (Project Name, Background, Intervention Logic,Scope)

    Agree on who should present the project concept tothe board (4 minutes of presentation)

    Group Exercise: Drafting the ProjectCharter

    38 Martin Steinmeyer

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    39 39

    TheDevelopment

    Phase

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    l

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    Activity and resource scheduling

    LogFrame: Planning &Management Tool

    550017504250

    750400

    11003100

    Budget

    550017504250750400

    11003100

    Budget

    Salaries AllowancesVehicle Op.OfficeTel/FaxSeedsFertiliser

    5000 55001250 17503750 4250750 750400 400850 1100

    2300 3100

    Budget

    WorkplanWorkplan

    Workplan

    Results-based workplans & budgets

    LogFrame

    41Martin Steinmeyer

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    42 42

    Scheduling

    Scheduling aims at producing a sequence for the

    activities to be carried out to meet the project keydates and objectives - and forms the basis for planning resources and for monitoring.

    Break down main activities into tasks and subtasks

    Think about dependencies

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    Diagrams to Show Order of Project Tasks

    Task A Task B

    Task A

    Task B

    Finish to Start :The end of thepredecessor and thestart of the successor

    are related.

    Start to Start :The starts of

    predecessor andsuccessor are related.

    Example: Task B cannot start until task Ahas finished.

    Example: Task B can start at the same time/ shortly after the start of task A.

    Tasks can be related in different ways:

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    Diagrams to Show Order of Project Tasks

    Task A

    Task B

    Finish to Finish :The ends of predecessor and succesor are related

    Example: Task B can finish at the same time/

    shortly after Task B has finished.

    Tasks can be related in different ways:

    In addition lead-time before an activity aswell as lag-time after an activity can be

    defined

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    Critical Path Method

    The Critical Path Method displays activities and events of a

    project graphically as anetwork. It helps to identify whichactivities are critical to maintaining the schedule (those lying

    on the critical path) and which are not.

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    An Example for CPMActivity Duration Required

    Predecessor A Design guide on history teaching 5 months None

    B Identify schools to participate intesting of the new guide.

    1 month None

    C Translate preliminary guide 2 months AD Print and distribute guide to pilot

    schools.3 months A, B

    E xxxx 2 months A

    F Train sample of trainers 3 months CG yyyyy 4 months D

    H zzzz 2 months B,E

    I oooo 1 month H

    J Write project report 1 month F,G,I

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    CPM Diagram: An Example

    1

    25

    47

    8

    3 6

    A 5m

    B 1m

    E 2m

    D 3m

    C 2m

    G 4m

    F 3m

    J 1m

    H 2m

    I 1m

    The critical path is the path that takes longest. Delays of the activities

    on this path will cause the project to be delayed. Adapted from Baker, S.L.

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    50 50

    Gantt Charts

    Gantt charts are another technique that can be used for scheduling. They are bar graphs that help plan and monitor project development or resource allocation on ahorizontal

    time scale.

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    Gantt Charts

    In general,Gantt charts indicate the exact (planned &actual) duration of a specific task, but they can also be usedto indicate the relationships between the tasks (inter-/dependence),

    planned and actualcompletion dates,cost of each task,the person/s

    responsiblefor each taskand the respectivemilestones.

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    52 52

    Working with Milestones

    Milestones are important, clearly defined events in thecourse of a project that are of particular interest for theproject manager.They represent the project progress andare supposed to take place on a specific date.

    Milestones are events of particular importance. E.g. the end of a task, a decision taken, end of a project

    phase, etc. it is the project manager who has to decidewhat is an event of particular importance.

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    Milestone Trend Analysis

    Milestones can be used to monitor project progress andidentify trends.Steps for a milestone trend analysis:

    1. Define milestones in terms of content and date 2. Review milestones periodically verifying the

    schedule3. Estimate new, likely dates for milestones, if

    necessary4. Enter milestone dates in the chart5. Comment on deviations6. Think about possible consequences of and

    remedial action for deviations from plan

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    Milestone Trend Analysis

    01.01.

    01.04.

    01.07.

    01.09.

    01.09.01.01. 01.04. 01.07.

    Reporting

    Milestone

    Ascending line : target datedelayed

    Straight line : target date asplanned

    Descending line : target dateearlier than planned

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    The Close OutPhase

    The Purpose of Monitoring and

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    MonitoringandEvaluation

    Information Accountability

    Learning Legitimacy

    The Purpose of Monitoring andEvaluation

    Stockmann/CEval

    57

    M&E throughout the life of a

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    M&E throughout the life of aproject

    58

    Desired situation

    Mid-term Evaluation

    End-of project or final evaluation

    Ex-post or impact evaluation

    Present situation:ex-ante evaluation

    Time

    Sustained benefitsand impact

    Martin Steinmeyer

    Complementary role of Monitoring (M) &

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    MonitoringClarifies program objectivesLinks activities and their resources to objectivesTranslates objectives intoperformance indicators and setstargetsRoutinely collects data on theseindicators, compares actualresults with targetsReports progress to managersand alerts themto problems

    Complementary role of Monitoring (M) &Evaluation (E)

    59

    Evaluation Analyses why intended resultswere (not) achieved Assesses causal contributionsof activities to resultsExamines implementationprocessExplores unintended results

    Provides lessons, highlightssignificant accomplishmentsand offers recommendationsfor improvements

    Martin Steinmeyer

    Criteria for Evaluating Development

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    Criteria for Evaluating Development Assistance

    Slide No. 60

    Impact

    Did people we woke up did

    useful things we hoped they would do? Did others join in?

    Worth of

    an activity

    Effectiveness

    Efficiency

    Relevance

    Sustainability

    Did we wake people up? How

    many? How cheap was the bang?

    Were there cheaper bangs around?

    Did people want (or need) to be woken up in the first place?

    When we stopped making noise, did people keep on doing this, or did they fall back

    asleep?

    Our Project: Waking people up (with a big bang)

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    Evaluation Criteria and the LogFrame

    Evaluation criteria & logframe levels

    Overall goals /objectives

    Expected Accomplishment

    Outputs

    Activities

    Meansallocation

    action

    utilisation

    change

    Problematic Situation61Martin Steinmeyer

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    What is an Indicator Quantitative or qualitative factor or

    variable that provides simple and reliablemeans to measure achievement, to reflectchanges connected to an intervention,

    or to help assess performance of an actor.

    Example: Change of # of qualified and experienced teachers per

    1000 children of primary-school age in area X in one year

    Developing Indicators

    62Martin Steinmeyer

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    It must be verifiable by the evaluator and a thirdparty

    It must be linked to the results intended or to

    significant changes in the situation It must be manageable to collect, present and to

    track over time

    Some also want indicators to be S.M.A.R.T:Specific,Measureable, Achievable,Relevant,

    Timebound

    What makes a good indicator?

    63Martin Steinmeyer

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    Specific: Indicator is clearly stated, focused on resultto be measured and described as change

    Measurable / Monitorable: possible to collect

    information to decide if Indicator has been achieved Achievable: Indicator correlates to target that can beattained by project

    Relevant: Indicator represents a result in interventionlogic

    Time-bound: Achievement indicator target is linked toexpected date of accomplishment

    S.M.A.R.T Indicators

    64Martin Steinmeyer

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    Implications of Indicator Selection

    65

    Change in total # of trained teachers (incountry X; city Y)

    # of teachers trained per year

    # of trained teachers per 1000 children

    % of teachers (per school) that havereceived training / have at least a MastersDegree

    % of students who indicate that theyhave a trained teacher

    % of teacher who are proficient in corecurriculum of country X

    Teacher qualification index; i.e. takinginto account % of underqualified

    teachers; % of beginning teachers per school.

    influences which tools you will have to

    use to gather data!

    influences how costly your monitoring

    system will be!

    influences what skills you will need inyour team!

    influences what the monitoring data(findings) can be used for!

    Conceivable Indicators for access to qualified teachers

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    Thank You!!!!