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Employment & Skills Guide
Vocational ServicesQEF Vocational Services specialise in training
people with disabilities, for sustainable employment.
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2 Vocational Services |Employment & Skills Guide
I hope that by picking up this guide you will discover how
we at QEF Vocational Services might help you to realise
your dreams. We hope to have the opportunity to workwith you to design and deliver a programme that meets
your individual needs - this is not conveyor belt learning.
You will be guided and supported throughout your
journey by friendly, caring and expert staff who are
the most fantastic people I have ever worked with.
Being supported by QEF does not mean you have
to commit to full-time residential attendance.
achieving goals for lifeWhy you should choose us
Welcome to QEF Vocational Services Employment & Skills Guide. This
guide will provide an outline of what we do here at Vocational Servicesand detail how we can help you to achieve your full potential. In reading
this guide you are taking the first step into long term employment.
Welcome notefrom Garry Billing
QEF Vocational Services has 75 years experience
of helping people into work or self-employment.
We strive to deliver excellent service and be
the best at what we do. Our aim is to provide
you with employment opportunities. We will
give you the skills and support needed to gain
employment, while at the same time provide
a safe community for your development.
Our team has a wealth of experience of
guiding trainees into employment, all of which
is conducted with your individual needs in
mind. Over the years we have had countless
success stories with many of our trainees
achieving success in long term employment.
Being here has enabled meto realise a dream. I now haveskills, knowledge, know how, andconfidence. My confidence levelsare up and I know I can do what ittakes to compete in the job market.This has helped change my life.Gary, Maintenance Operations Programme, Trade Skills
Our aim is to deliver a personalised programme
and we are very happy to discuss alternatives that
best fit with your personal circumstances.
I believe that this is an outstanding place, with very
talented people. I look forward to you visiting us soon.
Garry Billing
Director of QEF Vocational Services
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75 years of Success
The team offers a personalised service
starting from an initial skills assessment andprogramme design, through to employment
and further development in the workplace.
We will take pleasure in seeing you progressand develop during your time with us.
Some highlights of our provision include:
Flexibility in programme designWe can tailor programmes to meet your
specific developmental needs. When you
become a trainee at Vocational Services
you will be given access to professionaltrainers and advisers who will work with you
to design a plan for your individual needs.
Employer recognised unitsof creditWe have a wide range of programmes
including employability skills, business,
technology and trade skills so we
have something for everyone. All of
our training is accredited through
awarding bodies (City and Guilds,
OCR, Edexcel, NOCN and CISCO) and
reflects specific employer requirements
in line with industry and business.
Flexibility in deliveryWe consider ourselves a specialist provider
of training. We also recognise that you will
have different needs to the next trainee
and vice versa. We can offer you flexibility
not only in programme design but also in
delivery. We have a rolling intake and offer
a wide range of long and short programmes
to suit your requirements. We also offer
residential provision if the daily commute
is too far or difficult for you to make.
Distance learning may also be possible.
Wealth of adviceWe have a host of advisers to support you
during your time at Vocational Services.
We have a medical team who run an
open surgery as well as welfare officers
who can provide support and also advice
on financial matters as required.
Rural yet accessible surroundingsVocational Services are based in
Leatherhead in beautiful, rural Surrey.
We have superb facilities, both for
training and for social events. The best
way to discover our range of facilities is
to come along to one of our open days,
details of which can be found on page 4.
QEF Vocational Services has over 75 years
of experience in designing and delivering
nationally recognised training courses. Our goal
is to achieve long term employment for you.
ContentsOpen Days 4
Employer 5
engagement
Overview of 6programmes
Your working 7
environment
Employability skills 8
Business skills 9
Technology skills 10
Horticulture & 11Construction skills
Projects 12
Accommodation 13& Leisure activities
Steps to applying 14
& How to find us
For further information and
details of our continued success
please visit our website at
www.qef.org.ukor contact us by
ringing 01372 841100or emailing
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4 Vocational Services |Employment & Skills Guide
Begin your journeyVocational Services Open Days
TraineesThe next step in your pursuit of long term
employment is to attend one of Vocational
Services open days. We hold open days
for trainees on a regular basis and these
are a great way to meet our team, and
to discover how we can help you.
More specifically, attending an
open day will allow you to:
Talk to trainers about our programmes
and how they can be tailored to
meet your personal needs
Talk to key staff in our team about the
application process, job prospects,
welfare issues, medical queries, etc.
Meet with other trainees
Have a tour of the training facilities,
accommodation, and social areas
ProfessionalsIf you are a Disability Employment Adviser,
Incapacity Benefit Personal Adviser or any
other professional working with disabled
people then you will find attending one
of our open days hugely beneficial. We
hold open days for professionals on a
regular basis and these are a great way to
meet our Employment Services team and
other key staff at Vocational Services.More specifically, attending an
open day will allow you to:
Gain an understanding of the work we do
at Vocational Services and how we can
help your clients into employment
See the employment and skills
programmes in action
Meet with our current trainees and hear
how Vocational Services has benefited
them
Have a tour of the facilities so that you can
provide your clients with a fully informativeservice
I found the open dayvery useful. It meansI can visualise VocationalServices when I amdiscussing programmes
with clients.Liz, DEA, Sutt on Job Centre
The talk andaccompanyingpresentation was veryinformative and myexperience of the day
only enhanced mydecision to come to QEF.Gam, Book-keeping & Accounts
programme, Business Skills
For Open Day and Professional
Day dates please contact our
Sales and Marketing Manager
Shirley Clark on 01372 841152or
email [email protected]
For Employer Engagement
please contact our Employer
Engagement Manager, Ash
Khan, on 01372 849876or
email [email protected]
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5www.qef.org.uk |achieving goals for life
Employer engagementWho we work with
The Employment Services team will work with you to help you to secure
and achieve your ultimate goal of permanent employment. We treatevery trainee as an individual and therefore we will put together an
employment action plan to meet your specific needs. Work experience
is an integral part of all of our programmes and the very important step
in gaining valuable industry experience that employers demand.
Engaging with employers is a hugelyimportant aspect of the services weprovide. Building strong relationshipswith employers not only ensures wedeliver the relevant skills base to
our trainees but also allows us toremain current with the changingneeds of the core skills requiredwithin business and industry.
Over the years we have built upan extensive range of employerswho support us with workexperience placements, working
interviews, job vacancies andprogressive development schemessuch as ApprenticeshipsJennifer Fyson, Deputy Director, QEF Vocational Ser vices
KBR
Bristol Zoo
Leatherhead Theatre
Torquay Boys Grammar School
Mackenzie & Ebert
Pioneer Computers Ltd.
English Landscapes
Steyning Grammar School
Greenfields Community Housing
Brockham Computers
Kingston PCT
Epsom Hospital
Ramada Jarvis
Jurys Inn
Quadrant Housing Association
Esher College
The National TrustCounty Councils
Surrey University
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Explore your potentialNew flexible programmes that meet your needs
Here at Vocational Services we will help you to develop to your full
potential, gain independence, develop your employability skills,
and most importantly gain employment. All of our programmes
involve real work to support you to practice and gain the
confidence, skills, and knowledge of your subject or trade.
6 Vocational Services |Employment & Skills Guide
Matthews enthusiasm to become aneffective member of his team has provedto be infectious on those he works with. He
represents an excellent role-model to others.Richard, CTE Leatherhead Piping at KBR. Matthew, CAD programme,
Technology Skills, now employed as Design Technician at KBR
All of our programmes are
offered on both a residential
and non-residential provision.
If you need residential provision
please see page 12.
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7www.qef.org.uk |achieving goals for life
Your working environmentReal work activities reflecting employers needs
At Vocational Services we are great believers that having the
right working environment is vital to personal development.
We make sure that our traineeswill be gaining skills in anenvironment which is as closeto the real world as possible.Tony, Trade Skills Team Leader
We are situated in a 35 acre site and therefore are in a
fantastic position to provide real hands on training for all
of our programmes. We have extensive facilities including:
Well equipped training facilities
Excellent ICT equipment
Workshops designed to reflect actual working environment
Live onsite work activities
Glasshouses, nurseries, and extensive grounds
Our facilities include the latest technologies,
some of which have been donated by leading
businesses. We are especially grateful to Benchmark
and Dulux for their donation of materials and
for their technical advice and support.
We also have a wide range of sponsors who play
a vital role in what we do. These include:
Winterfold; Rotary Club of Ashtead; Seymours Hardens
Ltd., Showgreen Management Services; D&E Roberts
Ltd.; Eurodata Systems Plc.; Complete Interiors; Inner
Wheel Club of Ashtead; SitSmart; Advanced Power
Developments Ltd.; C Brewer & Sons Ltd.; EnlivenTechnology Ltd.; Pfizer Ltd.; Hillbrow AV Services.
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Following an employment
assessment an individually tailored
programme will be designed
to meet your needs and plan a
route towards employment.
For further information on
Employability or Business Skills
please contact our Business and
Employability Skills Manager,
Jane Heady, on 01372 841133or
email [email protected]
Further detailed information
may be found in the back
pocket of this Guide.
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Vocational Services |Employment & Skills Guide8
We can work it outFinding work is hard these days, but with
our team alongside you, you will discover
what you are capable of and have the
motivation to follow it through. Our training
will build your confidence, help you set new
goals and give practical advice to help you
search out and achieve a new role in life.
Our Employability Skillsprogrammes will offer you: Communication Skills
Personal Presentation
Time Management Teamwork Skills
Self Development
Researching Employment Opportunities
A life changing experience,new skills, found my selfesteem coupled withnew found confidence.I have never lookedback since QEF.Fiona, now employed as Instructor at MIT
Getting ready for workEmployability Skills
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9www.qef.org.uk |achieving goals for life
Office lifeBusiness Skills
Would you like to work in a Business Skills Environment? Our expert
trainers can provide a range of suitable training to give you theconfidence and ability to work in an administrative role or, if
you are keen on figures, in a financial record keeping capacity,
both offering a wide variety of employment opportunities.
Daniel has been such an asset,fits in well, great member of theteam. I ask him to do somethingand he goes away and gets onwith it. He has slotted in so well.
Rachel Shared Services Manager Cit izens Advice Bureau
It has been a great adventureand I have learnt a great deal ofnew things. I am looking forwardto working at Westergate Schoolwhere I will be using my new skills.
Christian, Office Administration programme, Business Skills
Our Business Skills programmes include: Business Communication: using a range
of Microsoft Office applications
Supporting the organisation of events/meetings
Effective use of business resources
Business Accounting; manual and computerised
(Sage), including Stock Control and Payroll
Spreadsheet Processing using Microsoft Excel
Customer Service
Possible jobs include: Clerical Assistant
Receptionist
Office Administrator
Travel Clerk
Customer Service Advisor
Accounts Assistant
Payroll Assistant
Sales & Purchase Ledger Clerk
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Following an employment
assessment an individually
tailored programme will be
designed to meet your needs
and plan a route towards
employment.
For further information on
Technology or Trade (Horticulture
and Construction) Skills pleasecontact our Trades and
Technology Skills Manager,
Graeme Lisle, on 01372 841173or
email [email protected]
Further detailed information
may be found in the back
pocket of this Guide.
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Right connectionsTechnology Skills
Technology is the future and at Vocational Services you can learn the skills
needed to enter this exciting sector. We provide assessment and guidance,tailored training and practical experience to ensure you are on the right
track to a new, fully connected career. Our trainees find employment
in education and local government, as well as the private sector.
This opportunity has beenone more step in the rightdirection, gaining a skilland more confidence, I feelready for the next step.Martin, IT Support Maintenance
programme, Technology Skills
Possible jobs include: IT Technician
First Line Support Technician
IT Maintenance Technician CAD Designer
CAD Operator
CAD Technician
Help Desk Operator
Our Technology Skillsprogrammes include: Computer Aided Design (CAD)
CISCO Essentials
BCS ECDL including Microsoft Word,
Excel, PowerPoint, and Outlook
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11www.qef.org.uk |achieving goals for life
Growing togetherHorticultural Skills
Our Horticulture programme provides opportunities for employment
in many areas. At QEF Vocational Services we have all the facilitiesand opportunities to help you enter that world of work.
Building your futureConstruction Skills
As a trainee you will embark on a programme that is designed
to take you to a level of knowledge which will enable you to
gain the necessary skills and experience for employment.
Horticulture gave me a fantasticfoundation to get back to work.They helped to rebuild my selfesteem and confidence.John, Horticulture programme, Trade Skills, now
employed as Activity Co-ordinator a t Anchor Trust
Our Horticultural Skills programmes include: Soft and hard landscaping
Nursery work
Production work
Possible jobs include: Landscape Contractor
Local Authorities
Nurseries
Amenity Worker
Garden Centres and Glasshouse work
Self Employment
Our Construction Skills programmes include: Painting and decorating (to Dulux standards)
Carpentry
Plumbing
Basic brickwork
Plastering
Taping & jointing
Metal studs and ceilings to British Gypsum specifications
Possible jobs include: Trade Assistant
Maintenance Operative
Painter/Decorator
Plumbers Assistant Caretaker
Handyman
Joinery Workshop Assistant
As well as the care of 35 acres of landscaped grounds
and a two acre nursery with glasshouses, you will
be able to carry out real work landscaping and
carrying out maintenance jobs in the community.
Guided and trained by staff with extensive experience
and qualifications in the industry, you will be working
to current industry standards and provided with theopportunity to experience practical, live work on site.
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12 Vocational Services |Employment & Skills Guide
Investing in lifeJust a few of our projects
We have many one off and on-going projects at Vocational Services.
We feel it is important that everything you do has an end use and benefitsthe local community. Through your programme you will be involved in
working on genuine projects, just a few examples of these include:
HorticultureWe run an ongoing project at Headley Court which is a
local defence medical rehabilitation centre. We assist
injured servicemen with planting and landscapingwhich supports their rehabilitation. We also grow and
sell Christmas trees, manage a flower stall, provide
wedding flowers and plants for local schools. We have
even laid turf at a 3 million house in Richmond!
ConstructionWe renovate the Vocational Services buildings and engage
in a variety of real life painting and decorating projects.
We also make garden furniture for commercial sale.
BusinessWe provide a service for The Educational Consultants, the
Horticulture Society, and a local kick boxing club. This workincludes designing PowerPoint presentations, schemes of
work and handouts, as well as flyer and poster production.
We have completed a diversemixture of projects, ranging from
planting a sensory garden at AnchorHomes, to a shanty garden at theback of Hammersmith Apollo.Graeme, Trades & Technology Manager
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13www.qef.org.uk |achieving goals for life
Too far to travel?Relax and reflect in our extensive and beautiful grounds
And after work, theresleisure timeDiscover our range of sports and social facilities
We are able to accommodate you if you require
residential services. Our accommodation includes:
Single study bedrooms (all with hand-basins)
TV/Common rooms with fridges, microwaves, Sky TV
Launderette facilities
On-site catering
Library
Doctors surgery
Wonderful room with a good view.
The duty officers were brilliant.Michael, Trainee
My room was very peaceful.James, Trainee
Our leisure team organise a wide variety of leisure
and sporting activities so theres always plenty to get
involved in. Whatever your ability there will be an
activity that you can take part in, that we guarantee.
Sporting facilities include: Cricket ground
Football pitch
Tennis/Basketball court
Snooker room
Gymnasium (with disabled facilities and full induction
with a qualified member of staff)
Dart board
Pool table and table football
Keep Fit and Pilates (provided by qualified trainers)
Do you like organising events?Would you like to develop your skills further?We have a wide range of social activities on
offer in the evenings and weekends for you toget involved in, including the following:
Quiz and karaoke nights
Live music and bands
Discos
Talent nights
Film nights
We also have a number of planned tripsthroughout the year including: Cinema and theatre excursions
Country walks
Swimming
Visits to London
Outings to local areas
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14 Vocational Services |Employment & Skills Guide
Making things happenhow to apply
Ready to start your future?How to find us
Four EASY steps to followIt is advised to apply in good time for our programmes
as they are popular and can fill up fast!
Step One Information Gathering Collect as much information as possible:
Use this guide
Visit our website www.qef.org.uk
Speak to your Disability Employment Adviser
(DEA) at your local Jobcentre Plus
Attend a Trainee Open Day
Step Two Apply for Your ProgrammeContact your DEA or personal advisor. They will complete
your application form with you and send it to us.
The application process was
uncomplicated and went verysmoothly. I was accepted ontomy first choice of course.Scott, Book-keeping & Accounts programme, Business Skills
The admissions process wasexcellent. I attended a twoday assessment interview andsubsequently was offered a place.Ian, IT Support Maintenance programme, Technology Skills
Waterlooto Leatherheador Cobham
(both have taxis available)
Victoriaor London BridgetoLeatherhead
Guildfordto Cobhamor LeatherheadOur address is:
Leatherhead Court
Woodlands Road
Leatherhead
Surrey
KT22 0BN
General enquiries:01372 841100
Email:[email protected]
Website:qef.org.uk
We look forward to seeing you soon,
from all at QEF Vocational Services
Step Three AssessmentYou will be invited to meet us where you will be given
an employability assessment. This will enable us to
provide you with the most appropriate programme of
work with the end goal of sustainable employment.
Step Four Your OfferFollowing the assessment we will write to you confirming
whether we can offer you a place at Vocational
Services and a suitable programme. All you need
to do is to accept your place in writing and we
can identify a start date. It is as easy as that!
M4 &Heathrow Airport
M23 &Gatwick Airport
Stoke Road
Oaklawn Road
Kingston Road
Randalls Road
WoodlandsRoad
Cobham &Stoke DAbernon
Leatherhead
Junction 9Westbound
Junction 9Eastbound
Kingston-upon-Thames&London
Esher & A3
N
Guildford &Southampton
M25
J 9
M25
J 10
For further information please
contact our Admissions Team
on 01371 841113or email
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Raising aspirations andtransforming livesQEF is a national charity that works with people living
with physical and learning disabilities or acquired braininjuries to gain new skills and increase independence.
Whether its learning everyday life skills, rebuilding a life
affected by brain injury, acquiring the skills to drive a
specially adapted car or training for future employment
QEF supports disabled people to achieve goals for life.
OYS3903/10_11
Queen Elizabeths Foundation for Disabled People
Registered Charity No. 251051 Registered in London No. 892013
Head Office
Leatherhead Court
Woodlands Road
Leatherhead
Surrey KT22 0BN
Tel:01372 841100
Email: [email protected]
Website: www.qef.org.uk
QEF Vocational Services
Leatherhead Court
Woodlands Road
Leatherhead
Surrey KT22 0BN
Tel:01372 841100
Email:[email protected]