949-933-8889 (P) · 888-361-6592 (F) · 1065 Presidio Drive, Costa Mesa, CA 92626

www.QualitySystemsAndReporting.com

ISO Quality Management Systems° Aerospace° Medical Devices

Informal, Targeted Quality Systems° Process Documentation° Product & Service R&D° Manufacturing Controls° Service Provision° Nonconforming Product Control° Purchasing Controls° Measuring Equipment Control° Document Control° Customer Satisfaction Enhancement

Quality Systems Maintenance° Internal Audits° Management Review° Corrective & Preventive Action

Product & Service Performance Assessment & Improvement

Vendor Management

Quality Standards & PerformanceIs your business registered to the ISO standard your

competitors have implemented and prospective

customers require? If so, have you performed the

required internal audits and management review?

Are you prepared for your next external audit?

Configuring Product & Service QualityQuality Systems & Reporting specializes in estab-

lishing and maintaining formal ISO quality man-

agement systems for aerospace and medical device

manufacturers. In addition, we configure business

of all kinds to increasing profitability by creating

and reviewing client performance to documented

processes that inform and control product design

& development, service provision, manufacturing,

customer satisfaction, purchasing, document con-

trol and effective corrective/preventive action.

Enhancing Customer SatisfactionFinally, we identify, quantify and document

customer concerns with our clients’ products and

services, communicated and latent, and develop a

collaborative plan of action to resolve them, thus

charting the path forward to continuous product

and service improvement.

Our times require this discipline.

Contact us, today!

About CraigFor more than 7 years I have written, audited and

defended formal ISO quality management systems

for aerospace and medical device manufacturers.

My experience teaches me that most businesses can be

configured for optimal success — and commercial

challenges confronted and overcome — if we accept

the discipline of systematic product and service

quality planning and management.

Let’s discuss how a formal or informal quality

system, thoughtfully established and carefully

implemented and maintained, will help your firm

navigate to increased profitability and market share.

I look forward to working with you.

Craig A. White President

Craig@QualitySystemsAndReporting.com

EXPERIENCE

Regulatory Affairs & Quality Systems Mgr. Freedom Innovations, LLC

Internal Auditor Applied Composite Technology, Aerospace

Compliance Auditor Christensen Arms

EDUCATION

Andrews University Union College Walla Walla College