quality docuemnts - pwhf

7/26/2019 Quality Docuemnts - PWHF

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COMPANY: CONTRACTOR:

Project Title:

EPCI HALUL ISLAND PRODUCED WATERHANDLING FACILITY (PWHF)

QUALITY ASSURANCE / CONTROL SYSTEThe Quality Management System of Target Engineering is based on ISO 9001:ensures that adequate controls are established and implemented during consproduct is fully complying with the contract / COMPANY requirements. Target iManagement System (IMS) by Germanischer Lloyds Certification and the Qualitis based on ISO 9001: 2008, certified since 1995.

Quality of works is ensured through implementation of project specific qualitywhich ensures that the Company requirements / deliverables for fabrication, coinstallation, procurement, and pre commissioning activities have been clearly idand correctly carried out to the required standard and provides evidence that hasare aware of their responsibilities; verifying documents are identified and are comp

The quality plan is being prepared considering the Project Quality Assurance

Requirements such

as

Project

Management,

Planning,

Document

/ Drawing

CoPurchasing, Material Control, Construction Management, QA/QC and

Commissioning Plans, Engineering, Records and Test Certificate are addressedPlan, Contractors Quality Management Procedure and will be more specificallyproject specific procedures which will be submitted during execution.

The inspection and test plans, and quality check sheets detail the control of all averification and recording. Applicable materials / equipments will be inspected Pre commissioning and commissioning activities will be covered by P

commissioning procedure. The procedure will be submitted and implemented The procedure will cover how the various testing will be conducted and formatresults.

Material testing requirements of the Project will be complied with. The proposed comply with the requirements in terms of accreditation, qualification, qualitpersonnel and equipment.

Further detail regarding how the various activities on site comply with ISO 900

controls applied are described in the Provisional Project Quality Plan T2368PSP4IMS Manual. CONTRACTOR will fully coordinate with Company on establishinproject specific ISO 9001:2008 compliant quality management system on site, as quality plan.

Attachments:


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COMPANY: CONTARCTOR:

Project Title : EPCI HALUL ISLAND PRODUCED WATERHANDLING FACILITY (PWHF)

Contractors Company Quality Policy


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ISO 9001:2008 Certificate


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Project Specific Quality Plan


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Document Category:

Quality

Management

Procedure Document No

Project Title:

EPCI HALUL ISLAND PRODUCED WATERHANDLING FACILITY (PWHF) EXPANSION

Revision No.

Date:

Document Title:

Project Quality Plan Page :

Contents

Number Description Pag Revision History, Approvals and Distribution List Index of Contents

1.0 INTRODUCTION AND PURPOSE

1.1 Scope of Application

1.2 Reference Documents and Precedence Level

1.3 COMPANY/CONTRACTOR Coordination

1.4 Issue / Revision Control & Distribution

2 DEFINITIONS

3 QUALITY POLICY, OBJECTIVES AND COMMITMENT

4.0 QUALITY MANAGEMENT SYSTEM

Documentation / Coordination Requirements

5.0 MANAGEMENT RESPONSIBILITY

Management Commitment

Responsibility, Authority and Communication

Internal Communication

Management Review

6.0 RESOURCE MANAGEMENT

Provision of Resources

Human Resources

Infrastructure

Work Environment

7.0 PRODUCT REALIZATION

Planning of Product Realization

Customer Related Process

Design and Development Purchasing and Subcontracting

Production and Service Provision

Control of Monitoring and Measuring Devices

8.0 MEASUREMENT, ANALYSIS AND IMPROVEMENT

Monitoring & Measurement

Customer Satisfaction


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Document Category:

Quality

Management


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1.0 INTRODUCTION AND PURPOSE

This quality plan describes Target Engineering Construction Companys

CONTRACTOR) proposed Quality Management System as applicable to thEPCI HALUL ISLAND PRODUCED WATERHANDLING FACILITY (PW

As part of CONTRACTOR commitment to quality, this project is covereQuality Plan I n compliance with the relevant elements of ISO 9001:20project.

This quality plan ensures that CONTRACTOR has specified the pestablished a system of procedures to accomplish them, assigned duties, dset up suitable inspection, testing, examination and audit programs to vstandards of performance and customer (COMPANY) satisfaction are achie

This quality plan is designed to accomplish and demonstrate achievementcontractual material, equipment and services quality, performancrequirements specified by Tender / Contract and the COMPANY.

HSE management system is addressed separately by HSE Plan, Ref. Docum

1.1 Scope of Application

This quality plan is overall applicable for the captioned project. The scope oengineering, site surveys, detailed design, procurement, transportation,works, fabrication, installation, erection, construction, tie in, pre commissiocommissioning of the following Produced WaterHandling Facility (PWHIsland.

The scope of work is more specifically mentioned in the company provi(Exhibit A) and specifications.

1.2 Reference Documents and Precedence Levels

The

following

matrix

shows

the

interrelationship

and

the

precedence

levelrelated documents to be implemented in this project.

Reference Documents Precedence1. Contract Agreement Agreement / Contract, D

2. Specification and Drawings Project Quality Plan, ISP d I i &


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1.3 Company & Contractor Coordination

Where

applicable

and

instructed

coordination

will

be

done

by

using

COprocedure & formats, instead of SUB CONTRACTOR procedure & formats

1.4 Issue / Revision Control & Distribution

This quality plan is prepared by CONTRACTOR and it is a provisiosubmitted along with the bid. It will be resubmitted for approval duringcontract award and shall be approved by the COMPANY for implementatiof Contract award it will be a controlled document and the Site QA/QC Missue and distribution. A list of controlled copyholders will be maintainedDistribution Matrix. Form No. T 2368 FM 401 14,

Revisions may be necessary to incorporate COMPANY Instructions

requirements / corrective actions agreed during internal audits. All revisionQuality Manager (delegated to the Site QA/QC Manager as required) and

copies will be issued latest revised copies whenever revisions are effeCOMPANY.

The first revision is 0 followed by 1, 2 and 3 on subsequent revisions.

indicated

on

every

page

as

can

be

seen

in

the

header.

Wherever

pmodifications or amendments are indicated by a vertical line in the left mar


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Management


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2. Definitions

COMPANY

Qatar

Petroleum

CONTRACTOR TECHNIP & Target Engineering Construction CConsortium

PROJECT EPCI Halul Island Produced WaterHandlinExpansion

DOCUMENT Any form, letter, facsimile, contract, subcondrawing, or record of any kind required to transone party to another. It also includes computerlists, charts, etc. and other data used to form athe Project Progress and As Built condition.

SUB CONTRACTOR Any person, firm, or company employed bperform any work or duty on CONTRACTORs

VARIATION Any and all changes in or relative services anagreement.

VENDOR Any person, firm or company contracted to supservice in connection with this project.

IMS Integrated Management System (Compliance toand BS OHSAS 18001 Management Systems)

ITP Inspection and Test Plan

RFI

Request

For

Inspection

TQ Technical Query

HSE Health, Safety & Environment

NCR / CAR Non Conformance Report / Corrective Action R


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3. QUALITY POLICY, OBJECTIVE AND COMMITMENT

3.1 The Contractor Quality Policy Statement declared in IMS Manual, extract oreproduced below. The signed copy is attached as Exhibit 2.

Target engineering Construction Company provides construction engineeriengineering, Procurement, Construction and Commissioning of Onshore and OffshoElectrical and Instrumentation Projects, Piping Systems & Vessels / Tanks Fabric Marine Construction Projects and marine Transport Operations.

It is the Companys Policy to ensure that the all projects are executed in acc

specifications and drawings, within the contractual time frame, and the comrequirements thus providing good value and satisfactory to our Client.

This quality policy will be a basis of our Quality Management System and shall psetting and reviewing quality objectives and targets.

The quality management system adopted will comply with all the applicable requiremISO 9001 Quality Management Systems Requirements.

The Company Management is committed to continuously improve the effectmanagement system by analyzing customer feedback, conducting internal audits, imnecessary and review of the Quality Management System.

We believe that our clients, employees, suppliers/subcontractors and the society incontributors in our business. This fact will be evenly considers in our overall businesinterests of Company Shareholders.

The policy is applicable to all branches, divisions, sites and subcontractors. It will be all sites, and it is the responsibility of both the management and employees to be awaand applicable company systems relevant to ones are of works.

This policy will be reviewed for adequacy and effectiveness during the biannual mana


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3.2 Quality Objective

The Quality objectives are set in order to achieve, maintain a performcustomer (COMPANY) satisfaction.

The objectives for this project are listed below:

Objectives for this project

1 Quality Compliance to Project Specifications, Requirements & DrCustomer Satisfaction Level Minimum Level 2.

(Satisfied to minimum 80%)

Customer Satisfaction Survey midway during execution

of

project

Audits conducted as per schedule within 5% of ProjectNon Conformances Issued by COMPANY to be replieddays and closed within an average time of 4 weeks.

2 HSE Fatalities : 0

Frequency Rate : 0 LTA / Million Man HSeverity Rate : 0 Day Lost / Million MFire Incident : 0

Near

Miss

Reporting

:

As

Many

as

Possible

Vehicle Incident : 0

Property Damage : 0

Energy Consumption : As Minimum as Possi

Aspects / Impact : Analysis and updateBasis

Pollution Control : Compliance to all

requirements

Note: Detail HSE Objective will be available in Project HSE Plan3 Design Compliance with all design requirements.

Completion of Design within the approved schedule.

Aim for COMPANY approval of all design deliverables wsubmissions.

4 Procurement Identification and list of long lead items with four weeksCompliance to all specification drawings codes and stan


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Document Category:

Quality Management Procedure Document No

Project Title:


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Date:

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4. QUALITY MANAGEMENT SYSTEM

4.1 General

CONTRACTOR will implement and maintain the quality management sydetailed in this quality plan together with all applicable contractual docum1.2.

CONTRACTOR is committed to continually improve the effectiveness oimplementation and planned internal audits. Ongoing improvementsrecommendations from COMPANY will be implemented.

The following five sections describe how CONTRACTOR will execcomplying with ISO 9001: 2008 requirements.

4.1.1 Interaction and Application of the Processes

The key processes are grouped into three main process groups

Key Process Group 1) Management, Resources and Administration (sectionKey Process Group 2) Project / Construction Operations (Section 7)

Key Process Group 3) Measurement, Analysis and Improvement (section 8)

These

process

groups

satisfy

the

ISO

9001:2008

requirement

for

processeManagement Responsibility (ISO 9001:2008, #5), Provision of Resources (#(#7) and Measurement, Analysis and Improvement (#8).

Process 1) Management, Resources and Administration covers all the mplanning, implementing and managing the system and determiningresources needed to operate the system effectively and assure product / serv

Process 1) enables Process 2) Project / Construction Operations to takesystematic way in order to comply with contract / project requirements ansatisfaction and realization of payments. Process 2) covers all those eleservice realization, those activities pertinent to the quality management syduring the planning, purchasing, design, installation of the product or serand commissioning works.

Process 3) Measurement, Analysis and Improvement measures and mof P 1) d P 2) d id f db k t th f i


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4.2.1 Documentation Structure

The following three levels of documentation will be utilized and marequirements of the Project and ISO 9001:2008 and to ensure adequate contr

Level I : Quality Plan Contract Documents take precedence (AgreeDrawings)

Level II : Design, Detail Engineering, Residual EnginProject Specific Procedures as required, QuaPlans / Inspection and Test Plan Method St

Level III

:

Quality Records

The above will be complemented by the CONTRACTORs Corporate IMS MManagement Procedures, a copy of which is available on site.

4.2.2 Document & Data Control

Document control will ensure that valid issues of documents related to tand used in the execution of the work, and that obsolete documents are pall points of use. Timely Distribution is controlled and is detailed in the

Matrix, Ref. Document T 2368 FM 401 14

Where applicable and instructed specific COMPANY reporting formats wutilized instead of CONTRACTORs formats. A valid document regisdocuments as received from COMPANY will be maintained.

Any obsolete document is either destroyed or if need to be retained thSUPERSEDED.

All documents will be uniquely numbered as explained in 4.2.3. Forms

numbered with a prefix FM after the project code. For example T 2368Quality Plan and a form belonging to this procedure / plan is numberedDocument Distribution Matrix.

4.2.3 Document Numbering System

CONTRACTOR proposed numbering system for quality related documentHowever, CONTRACTOR may adopt any numbering system preferred by


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b) Unique series has been allocated for various project management / contreproduced as under:

Table 2 Project Activity Series (to be developed as required)

Series No Project Activities

0100 Project Management

0200 Engineering and Design Control

0300 Material, Procurement and Subcontracting

0400 Quality Management0500 Health, Safety and Environment Management

1000 Civil / Structural Method Statements & ITPs

2000 Mechanical Method Statements & ITPs

3000 Electrical Method Statements & ITPs

4000 Any Others Method Statements & ITPs

The numbering system for all documents described above is a simplegiving the category of the document, the project reference, the serialProcedures and an extended digit for related Forms and Quality ChProcedure / Activity Series.

Table 3 Numbering System Block Diagram. Each block being separated by a1 2 3

Project Reference

T2368

Category of the

Document

PSP = Project Specific

Procedure

MS = Method Statement

ITP

=

Inspection

and

Test Plan

F = Form

QC = Quality

Checksheet

Three/Four Digits SerialProcedures, Method StatemTable 2 with extended digQuality Checksheets

E.g. Procedure Series

101, 102, 2368, 201, 202 4011001, 1002, 2001, 2002., e

Forms

&

Checksheets

withinfollow the same 3 digit numb3 and separated by a hyphenE.g. Forms within ProcedureT 2368 PSP 101 will have numT 2368 FM 101 1, T 2368 FM

c) All documents will have full reference to the Project / Agreement Num


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h) Approval category legends for documents as specified in Tender by Ccomplied with. The status code for drawings and other documents sha

following

table:

Table 4 Approval Legends for Drawings and Other Documents

CONTRACTOR Proposed COMPANY Approval Leg

Approval Code

Explanation

A Accepted, proceed with work

(No

Adverse

comments

on

the

submittal,

Work

may

be

casubmittal required)

B Accepted with comments incorporate / take into accounproceed with works

(Revise and Resubmit as applicable. Work may start takCompany `s comments)

C

Revise

and

resubmit

for

approval

incorporatingCOMPANY, no related work to start

(Revise and Resubmit as applicable)

D Not Accepted, revise and resubmit for approval, no relate

(Resubmission will be considered as first submission)

4.2.4 Letters / Faxes and Document Transmittals Numbering

The letters and fax numbering system will be as agreed with CONTRACTORs Project Manager together with the Site Secretary / Dresponsible for control of all documents and informing all affected departme

Incoming / Outgoing Mail

All incoming mail/correspondence, document transmittals are stamped to


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clouding and placing the revision number in a triangle beside the cloud.and approval status is tracked using the Drawing Submittal and Approval

As Built Drawings As built mark ups are continuously marked during execution by the SuAfter incorporation of these as built mark ups in the drawings, the Asubmitted for approval from COMPANY. Comments by COMPANY will until the As Built Drawings are approved. Submission requirements forindicated in the contract will be followed.

4.2.6 Control of Quality Records

The following quality records will be maintained on site:

a) Project Progress

b) QA/QC Personnel on Site

c) Construction Quality Plan Status

d) Updated Status of Quality Documentation Submittals and approvalof Changes during the month

e) Status of Request for Inspection and Testing

f) Rejections during receiving inspections

g) Details of any Test failure h) Frequency Test Conducted for the Material (For the current month)i) Concrete compressive strength tests conducted

j) Field density tests conducted

k) Updated Status of Technical Query including summary

l) Summary status of COMPANY / Internal Audits and corrective actm) Non Conformance Status

n) Ongoing Corrective and Preventive Actions

o)

Weld

Joint

Status

(If

applicable)

p) Status of Waivers

q) Customer satisfaction survey details

r) Commissioning details for the system (As applicable)

s) Instrument calibration records

t) Summary of meetings and outstanding issues details

) P h li (A li bl )


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The Corporate Quality Manager and the Site QA/QC Manager are organiand as such have the necessary freedom and authority to carry out the Quaduties required for the successful execution of the project.

5.3 Management Review

Formal Management Reviews of the overall CONTRACTORs Quality Sytwice a year to ensure continuing suitability and effectiveness in satisfyicontracts and the ISO 9001 standard. Statistics for the captioned Project

will also be considered for overall CONTRACTOR`s Management ReviewManagement considers the results of the internal quality and HSE audits,

Non conformances and the corrective / preventive and improvement actio

satisfaction survey response / feedback, customer complaints and HSE statiEvaluations during these reviews form the basis of any changes in the projmanagement review will be recorded either as a report or as minutes and

by the Quality Manager. All recommendations and action points arising ouacted upon within agreed times.

The review participants will include the CONTRACTORs Senior

Managers and Corporate Quality and HSE Managers as required.


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6. RESOURCE MANAGEMENT

6.1 Provision of Resources

CONTRACTOR will ensure that all resources required for the successful

within time. These resources include manpower, equipments, site facilitools and tackles, storage space, personal protective equipment, instruments

Details of these as made in technical submissions during tender / anprogramme / and required to successfully complete the project will baccordance with the programme requirements. All necessary resourcesquality management system on site will be provided for Sufficient

controller

and

document

control

systems

including

trained

auditors.

6.2 Human Resources

6.2.1 General

CONTRACTOR will ensure that only competent personnel with sufexperience and / or training will be utilized on the project site. CONTRAproposed key personnel / senior positions are competent to lead this projecwith the requirements of COMPANY. We note and understand COMPANY

approve these key personnel before utilization on site.

6.2.2 Awareness and Training

Regular training sessions following the initial induction training will be coand update the personnel, contract and technical requirements. Trainingidentified by the Site Engineer / Site QA/QC Manager / Lead HSE Engineeconducted in accordance with the HSE Training Matrix attached with HSNecessary training for any specialized activity shall be provided to personother training for specialist operations on site will be provided.

6.3 Infrastructure

All equipment deployed on site will be fit for use on site. Authorityrequirements and COMPANY requirements for vehicles, lifting equipmecomplied with.


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7. PRODUCT REALIZATION

7.1 Planning of Product Realization

The project will be executed strictly in accordance with the contract speciapproved procedures and programmes. CONTRACTORs Planning Packagsubmitted separately. COMPANY applicable reporting formats will be umaterials will be utilized in the project. Subcontractors as approved by COMon site.

The whole process of Project / Construction operations can be split as:

Contract review which is done at tender stage and again will be

award

Design Control detail engineering and shop drawings will be submiapproval, e.g. working drawings and shop drawings

Purchasing Control use of approved materials and subcontractors and Inspection and Testing including receiving inspection, in process iinspections at vendor premises, testing and commissioning

Handover

More specifically the QA/QC activities will be governed to ensure the follow Incorporation of COMPANY requirements during CONTRACTORs dPara 7.3.1 to 7.3.7).

Ensuring quality of material / equipment by reviewing materialsequipments and securing pre approval and receiving inspection.

Ensuring quality of installation by checks during and after installatioStatement and Inspection Test Plan in attachment 9.3.

Finally closing out of all snags / non conformances raised by COMCONTRACTOR.

All the above processes forming the Project / Construction operations arprocedures and / or project specific procedures (See attachment 9.3:

Schedule) Records required to demonstrate compliance are indicated in


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period, post tender clarifications and other queries are all will be rdocuments.

Where

requirements

are

not

clear,

the

COMPANY

will

be

contacted

ansought using the Technical Query format, see 7.2.1 below. Records are keptexchanges of correspondence on contractual requirements and are filed

review. Example Minutes of Meeting

The post award contract review will be done in CONTRACTORs Heattended by the CONTRACTORs Division Manager, the Quality MaManager and / or his deputy.

7.2.1 Clarifications on Site

Any clarifications on drawings, scope of works, contractual requirements aa Technical Query. All Technical queries are treated as contractual documof the final hand over documentation. COMPANY responses will departments / personnel.

7.2.2 Variations / Site Measurements

The Variation Procedure as will be agreed by COMPANY. All instructionswill be properly documented and processed.

7.3 Design and Development

7.3.1.1 The design works as applicable for the Project will be undertaken by COCOMPANY approved engineering design sub contractor. Coordination mwill be conducted to know and understand COMPANY requirements in dwill be incorporated in design.

7.3.1.2 Necessary meetings will be conducted with COMPANY, and relevant partnthe review stages, deliverables and submission schedule. Responsibilities

of the design team will be established. In general these responsibilities are s

No. Member Responsibilities COMPANY Approval of Deliverables, Design Computations &

Responding to Clarifications

CONTRACTOR / Compile Design Deliverables

f


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systems, past performance, previous experience with COMPANY, current

experience / experience in the particular service shall be considered and comwill endeavor to procure local material considering the above criteavailability. Where there are proprietary items and the above criteria

COMPANY would be placed on the actual picture with details during subCritical milestones on procurement of Long Lead Items and necessary folmeet the milestone deadlines. Material Approval & Delivery will be trprogress reports. Material is purchased only from the approved sources. Msent from site, detailing the requirements.

All materials to be permanently incorporated into the project will be subjecSite QA/QC Manager / Project Manager / Site Engineer and Storekeeper. Se

All subcontractors used in the project are subjected to the same prorequirements as applicable to Contractor. Subcontract agreements are m basis, thus making all subcontractors bound to the main contract requiremen

7.5 Production and Service Provision

CONTRACTOR understands the critical operations involved during the

such, coordination, use of dated and approved drawings, and strictrequirements and approved method statement will be ensured. The Workindividual areas (as applicable) and will be complied with. Reference, ProPSP 501.

7.5.1A Control of Production and Service

The construction activities shall be controlled by the use of this Quality PConstruction Schedule / Program, the Mobilization Plan, Inspection and TesProcedures / Method Statements, Check Sheets together with the cspecifications.

Familiarity and knowledge of contract specifications / drawings and strict athe regular interaction / monitoring / in process inspections will ensure thcontract requirements.

The CONTRACTORs Project Manager together with his site team will eexecuted in line with the relevant procedures / method statements, suitab


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Incoming materials are correctly identified and stored. Most of the conidentifiable by means of labels and packaging by the manufacturer / suppliematerials will be suitably identified by using colored markers and or tags. Aof store shall be either traceable by marking / labels, store records, test certifi

CONTRACTOR also understands the confidentiality of drawings and ttherein and will only exchange information as necessary for execution of the

7.5.4 Customer Property

There are no free issue materials issued by COMPANY for this project,properly identified, checked, stored and handled in full compliance to reqwill be checked for correctness before accepting to be used on site. Anyindicated to COMPANY. Any surplus material at the end of constructioCOMPANY. The surplus material shall be stored in a separate area penddisposal.

Material obtained from dismantling / demolition (as applicable) will be conproperty and will be returned / disposed off as per COMPANY insagreement.

Care will be taken of COMPANY property by complying with all safety and

CONTRACTOR

also

understands

the

confidentiality

of

drawings

and

ttherein and will only exchange information as necessary for execution of the

7.5.5 Preservation of Product

Suitable actions are initiated on site to ensure material to be used in the pstored in accordance with manufacturers instructions / good engineering

damage to materials. Any other specific contract requirements on storfollowed.

Materials received on site for permanent incorporation on the sites arInspection by QA/QC Engineer / Site Engineer and Storekeeper. PrRepresentative will be as per contract requirements and as indicated inmaterials are listed on the Site Receipts and logged in to the database. Stoupdated on receipt and issue to site. Inventory will be done on a six monthly

Handling / Storage will be done as recommended by Manufacturers / Su


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identified by availability of calibration certificates. Calibration is done once aindicated in calibration certificate or earlier if an error is reported. Howevaccuracy checks will be done before actual measurement of any characteshowing errors will be sent back to CONTRACTORs HO for calibration. Awith such instruments will be validated once again using calibrated instrume

The instruments and measuring equipments are stored in such a way as to

the calibrated status. Users of all instruments and equipment are responinstruments they are using are calibrated and accurate. Initial Checks are gaccuracy. Instruments / Equipment used by Subcontractors on site will asame control.

Copies

of

the

Calibration

Certificates

will

be

available

on

site;

OriginCONTRACTORs HO QA Department.


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8. MEASUREMENT, ANALYSIS AND IMPROVEMENT8.1 General

CONTRACTOR will plan and implement the monitoring, measurement, anaprocesses to demonstrate conformity with the contract requirements,objectives, conformity of the planned quality management system, animprovement of the quality management system.

The monitoring, measurement, and the analysis are indicated below

Customer Satisfaction use of the Customer Satisfaction Survey Questhe project duration.

Internal Audit to check compliance and effectiveness of the quality mprocesses

Monitoring and Measurement of the Processes (CONTRACTORs Com Monitoring and Measurement of the Product (Inspection and Testing) Test Plans

Control of Non Conformances and Non conforming product

Analysis of data

While the improvement processes include

Corrective Action

Preventive Action

Continual Improvement

All the above processes are described in greater detail below.

8.2 Monitoring and Measurement

8.2.1 Customer Satisfaction

CONTRACTOR will seek COMPANY response on the performance and satcheck whether requirements / expectations have been satisfied. A questionn

d COMPANY ill b l d d k i di d ill b

COMPANY CONTRACTOR


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CONTRACTOR Senior Management and all improvement actions and follthe CONTRACTORs Project Manager. (Ref. Attachment 9.4: Project Quality

8.2.3 Monitoring and Measurement of Processes Effectiveness of processes will be checked against the preplanned performanprocesses during internal audits. The performance objectives for processes

on corporate level and achievement or otherwise will be used to checprocesses.

8.2.4 Monitoring and Measurement of Product (Inspection & Testing)

The inspection and testing activities are conducted as indicated in the In

(ITP)

(ref.

list

of

ITP

attachment:

9.3).

Necessary

co

ordination

will

be

representative.

The Materials / Equipments which are required to be inspected at manufactu be inspected / witnessed by qualified personnel or by the approved third paand required by the contract. Sufficient notice time will be given to COMinspection / testing witness of reference materials / equipment at source.

8.2.5 Site Laboratory / NDT Testing

An

independent

Third

Party

Testing

Laboratory

will

be

established

on

sitsubcontractor will be utilized. The proposed Independent Testing Laboratorpersonnel will be as approved by COMPANY. Soil and Concrete tests will blaboratory while other tests as required will be conducted off site in aagencies vis vis economics and the availability of testing equipment.

The QA/QC Engineer together with Project Manager and Constructionnecessary coordination with the Independent Testing Laboratory. Theyquantities of representative samples of materials (as applicable) are secure

materials

required

controls

are

provided

and

notify

laboratory

suffioperations.

8.2.6 Field Inspection Coordination Procedure

8.2.6.1 Inspection Activities and Attendance

CONTRACTOR ill id P j t S ifi P d (PSP) / Q lit C



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8.2.6.2 Definition of Symbols

H = Hold Point

CONTRACTOR is obliged to perform the inspection / test and to veriacceptable according to required specifications, the relevant inspection / testCheck Sheet will be signed off. Further works cannot be processed until

executed and clearance received from COMPANY (see 8.2.6.3).

COMPANY is obliged to witness on request by RFI, the inspection /test thaothers and to ascertain that the inspection / test is correctly executed and thaccording to contractual specifications, relevant inspection / test report /check sheet to be signed off.

W = Witness Point

COMPANY is requested in writing but not obliged to witness the inspecperformed by others; in case of attendance, the party will be sign the rereport / QC form if the results are acceptable.

R = Record Review / Review Point

The COMPANY is requested by Contractor to review documents issureports, mill certificates, etc.

S = Surveillance

COMPANY may perform daily random inspections, monitoring theconstruction activities / processes as indicated in the description of item to b

I = Inspection

Daily Inspections by Contractors QA/QC Engineer as work progresses.

A = Approval

The party involved is requested to give approval on the relevant item.

All the controls and tests that involve COMPANY are intended to be perfCONTRACTOR QA/QC Engineer The test / inspection report will be issued


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Document Category:


Project Title:


Revision No.

Date:

Document Title:


Punch Lists of all outstanding works which are to be rectified, providedattended to and closed out within agreed timetable with COMPANY.

After

completion

of

all

functional

checks

on

each

element

of

work

/

equipmechecks will be done to ensure compliance and proper functioning of all syscommissioning (as applicable) will then be done as per agreed time / schfrom COMPANY as per mutually agreed and approved procedure.

8.3 Control of Non Conforming Product

The CONTRACTOR ensures that any non conformance or non conformiupon and documented as necessary and resolved. All CONTRACTORs emto highlight any non conforming activity or product to his immediate Superv

Non conformance might be identified and initiated by the COMPANY anduring

a) Material / equipment inspection at vendor / supplier premises or materialb) Site works inspection or daily / routine surveillance & testing / commissic) Quality Audit by COMPANY

d) Internal Quality Audit by CONTRACTOR and

e) External Third Party Quality Audit (as may be applicable)

Depending upon the nature of non conformance, any non conforming w(either party) is rectified as per agreed corrective action. Actions include:

A. Repair / rework to drawings & specifications. B. Reject if nonconforming product is beyond repair. C. Accept as is when further rectification may result in serious functional pr

a) Non Conformance related to Material / Equipment

Material / equipment non conformance found during the inspection at venare not delivered to site until the corrections / corrective actions as agreverified.

Material / equipment non conformance found during the incoming materistage are kept isolated from use or in quarantined area, labeling the

concerned Supplier or the Purchasing department is then intimated to resolv



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Document Category:


Project Title:


Revision No.

Date:

Document Title:


b) Non Conformance identified during site works inspection or surveillance and during Testing and Commissioning

Non Conformance issued by CONTRACTOR:

Once the corrective and preventive actions are agreed and coordinated

Project Manager / the Site QA/QC Manager, they will be implemented at

shall be completed soonest but not later than four weeks unless otherwise jagreed corrective and preventive actions are completed and verified, the Nclosed.

Non Conformance issued By COMPANY:

Non conformance report may be received from the COMPANY as a result oconformance detected during site works inspection or daily / routine surveiland Commissioning. After receiving a Non Conformance Report (NCR), CManager together with Site QA/QC Manager will review the Non ConfCOMPANY and agree on the immediate corrective action to rectify the Npreventive action to prevent recurrence.

CONTRACTOR will write the Corrective / Preventive Action on the NCR anand forward a copy of the NCR with proposed corrective and preventive act

On review and approval by COMPANY, the corrective actions will be comre inspection and then closed as applicable. The non conforming work shallthe corrective action is accepted by the COMPANY.

Records of rectification necessary to close out a Non Conformance are krecorded on the Non Conformance Report. After disposition of NCR, threquested to verify the same.

All NCRs shall be registered in the NCR Log / Register.

cde) Non Conformance identified during Quality Audit

Non conformance identified during Internal, Second Party and External Thiwill be reviewed and appropriate corrective / preventive actions will bcorrective / preventive actions are agreed by the Auditor, these actions wi


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Document Category:

Quality Management ProcedureDocument No.

Project Title:


Revision No.

Document Title:

Project Quality Plan Date:

List of Attachments

9.1 Project Organization Chart (As Submitted for Infor

9.2 Responsibilities of Key Personnel

9.3 Project Document Submission Schedule

9.4 Project Quality Audit Schedule

9.5 List of Contractor Corporate IMS Procedures Applic

9.6 Forms / Format

9.6.1 Form Document Transmittal Sheet

9.6.2 Form Material Approval Request

9.6.3 Form Specification Comparison Sheet

9.6.4 Form Technical Query

9.6.5 Form Request for Inspection and Testing (RFI)

9.6.6 Format Daily Site Report 9.6.7 Format Customer Satisfaction Survey

9.6.8 Format / Template Method Statement

9.6.9 Format Inspection and Test Plan

9.6.10 Format Quality Check sheet

9.6.11 Form General Visual / Dimensional Checks 9.6.12 Form NonConformance Report for CONTRACTOR u

9.6.13 Form Training Record

9 6 14 Format Monthly Quality Report

COMPANY : CONTARCTOR:


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9.1 Organization Chart


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9.2 Responsibility of Key Personn

COMPANY : CONTRACTOR:


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Document Category Quality Management Procedure Project Title:


Responsibility of Key Personnel PROJECT MANAGER

Reports to : Division Manager

Major Responsibility : Day to day project administration, reporting and successfu

Related Responsibilities : The Project Managers report to the Division Manager and the brief responsibilities are:

a. In charge of execution of the project in accordance with contract requirementTargets Quality and HSE systems on site within allocated time, budget (cost), quality

b. Day to day Project administration, reporting and successful execution of Project

c. Ensure that all contractual / SubContractor and local authority requirements foEnvironment (HSE) are complied with

d.

Communicating COMPANY,

requirements

to

the

Division

Manager,

relevant

surequirements

e. Attending post award Contract Review Meetings, participate in the preparation of Prf. Ensure sufficient and adequate resources such as manpower and equipment are secug. Planning and monitoring Progress; reporting of same to the COMPANY. and to the

h. Focal point for project correspondence between COMPANY and Contractor

i. Ensuring specifications and drawings are reviewed and clarifications on unclear issue

j.

Ensure project

budgets

are

available

and

updated

on

a regular

basis

k. To direct and coordinate with other Targets division / department and control execution and coordination on site

l. To report back to Targets HO on site progress, bottlenecks, cost control and otheManagement Board

m. Ensuring effective planning and responsible for implementing corrective actions to ar

n. Ensuring submittals and interaction with COMPANY for approval on drawingssubcontractor and / Method Statements and Quality / HSE Documentation as applica

o. Ensuring all variation items are immediately acknowledged and confirm intentions tp. Interaction and finalization with COMPANY on technical and contractual matters

Division Manager for commercial / financial matters

q. Coordination between site and Head Office for purchase, construction equipment anr Ensuring timely submission of Progress Reports to COMPANY / Target



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CONSTRUCTION MANAGER

Reports to : Project Manager

Major Responsibility : Day to day management of site project construction, admiall site activities and reporting to Project Manager

Related Responsibilities:

a. Follow up for overall project construction works

b. Will deputies for Project Manager in an acting capacity during his absence

c. Ensuring Specifications and Drawings are reviewed and any unclear issues have

d. Ensure that all contractual / COMPANY and local authority requirements forEnvironment (HSE) requirements are complied with

e. Preparation of necessary method statements, ensuring quality and safety docuand are approved before start of works. Necessary liaison with Quality and Safet

f. Ensuring Risk Assessment / Job Hazard Analysis is done in advance of comme

ensuring all preventive control measures are in place g. Develop look ahead programme and resource requirements of manpower and eqh. Ensuring site activities are all coordinated to meet programme requirements

activities are as per the Look Ahead Programme

i. Ensuring material, equipment and required manpower are requested and are avand their optimal utilization

j. Control and coordinate work with subcontractors on a day today basis

k. Ensuring works are done in strict compliance to Safety and Quality requirements

l. Ensuring and coordinating ordering of all approved materials

m. Ensuring all required shop drawings are produced and submitted for approval

n. Interact with responsible engineer and ensure all materials are approved, orderedo. Interact with Safety and ensure all permits are available for works on site and

taken

p. Interact with QA/QC and ensure inspections are done at defined stages.

q. Coordinating with the independent testing laboratory together with QA/QCresources are provided

r. Coordinating the interface between other contractors and subcontractors on site

s. Implementing and coordinating corrective actions to arrest slippages are being inecessary resources for the same

E i ll i i i i di l k l d d d fi



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SITE QA/QC MANAGER

Reports to : Quality Manager (Functional) Project Manager (Administrative)

Major Responsibility : The Site QA/QC Manager is responsible for implementing acompany and project quality system / plan

Related Responsibilities: a. Developing / coordinating with Quality Manager for the timely submission of all Quality

b. Preparation of Project Quality Plan, Quality Control Plan and Inspection Test Plan /approval from COMPANY

c. Ensure and assist the implementation of the company and project Quality System / Plan

d. Ensure that all contractual / company and local authority requirements for Quality, Healthrequirements are complied with

e. Ensuring all inspections are done as per Inspection and Test Plan / Contract and that th

defined formats/ checksheets f. Ensuring all incoming materials are inspected, as approved and stored properly as recomm

g. Ensure proper interaction and coordination with COMPANY, Site Laboratory and Site Te

h. Ensuring all Quality requirements are understood by site personnel / workmen and straining in the quality systems and skill functions necessary

i. Ensuring and coordinating for the subcontractor quality control / implementation on site

j. Ensure proper control on receipt / distribution of Contractual Documents and DraDocument Controller

k. Ensuring all valid documentation / contract documents are being used on site l. Assisting during Quality Audits on site

m. Carrying out regular surveillance inspections for QC activities on site and that of Subcontr

n. Monitoring Non Conformances and following up with site team for close out. Ensuring care taken to avoid repetitions of non conformances

o. Ensuring customer complaints are notified to Quality Manager and agreed preventive and

p. Prepare where necessary, statistical data which will show quality trends

q. Implementation of objective set during management review

r. Reporting weekly quality performance and documentation to Quality Manager

s. Carry out internal audit

t. Responsible for reviewing all quality records on site and retaining them in handover files

u. Ensuring preparation of Final Handover Documentation and submissions of quality relate



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SITE HSE MANAGER

Reports to : HSE Coordinator / HSE Manager (Functional)Project Manager (Administrative)

Major Responsibility : Ensuring COMPANY and Contractual HSE requirements of Personnel and property, Identification and Controlling HSafety, Safety Performance Reporting.


a. Developing, implementing and monitoring the company HSE system / plan iCoordinator

b. Ensure that all contractual / company and local authority requirements for Environment (HSE) requirements are complied with

c. Ensuring Risk Assessment / Job Hazard Analysis is done in advance of comme

ensuring all preventive / control measures are in place d. Ensure all permits are available for works on site and all safety precautions are ta

e. Imparting adequate training / awareness of HSE systems / regulations especialand subcontractors on site

f. Ensuring Emergency Procedures are prominently displayed and known

g. Ensuring First Aid Facilities are available on site

h.

Ensuring all

personnel

are

wearing

Personnel

Protective

Equipment

as

per

regula

i. Monitoring Safety Complaints and following up with site team for close out

j. Ensuring Preventive actions are taken to avoid repetitions of non conformances

k. Interaction with COMPANY for monitoring Safety Performance, Weekly Reporti

l. Prompt reporting of all near miss, incidents, accidents on site and InvestigaInvestigation

m. Carrying out HSE Inspections / Audits on site and reporting status and effectiven

n. Safety Performance Reporting and documentation to COMPANY and to Head O



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DISCIPLINE ENGINEER (SITE ENGINEER) (CIVIL / MECHANICAL / ELECTRICAL)

Reports to : Project Manager / Construction Manager

Related Responsibilities :

The Discipline Engineers are is based full time on site and is responsible for the contheir relevant discipline / work area. They report directly to the Construction Managresponsible for all the subcontractor, foremen and workmen relevant to their disciplinare

a) Ensure all work activities are in conformance with contract requirements, drmethod statements

b) Ensure specifications and drawings are reviewed and clarifications on unclear c) Ensure that all contractual / company and local authority requirements for

Environment (HSE) requirements are complied with d) Ensure all necessary submission / approvals and supporting activities neede

execution of construction works such as Permanent Material, Shop Drawingse) Preparation, submission, resubmissions of Method statements including

hazard analysis f) Interact with HSE/ Safety and ensure all permits are available for works on site

are taken g) Ensure required inspection and tests are carried out, and completing records o

works and approvals for hold and witness points identified on the Inspection &h) Ensure adequate training of the people under their control, for the required

applications i) Ensure material and equipment are requisitioned on time in correct quantities j) Ensure Safety of all personnel on site, identification of potential hazards k) Reporting Progress to the Project Managers / Construction Manager / Sectiol) Ensure Non Conformances if any are closed and taking timely preventiv

necessary liaison with QA/QC and HSE department m) Ensuring and coordinating for the relevant Precommissioning and Commissio

planned and accepted by COMPANY n) Adequate training of the personnel under their control, in both the required

applications o) Responsible for the preparation of relevant Operation and Maintenance

Conducting Training



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FOREMAN

Reports to : Site Engineer

Major Responsibility : The Foremen responsible for the supervision / executionMajor responsibilities are work allocation and reporting o

Related Responsibilities: a. Follow up / completing all work in accordance with construction drawings and cont

b. Ensuring all activities are conducted in a safe manner and compliance with all COMHSE requirements

c. Ensuring Risk Assessment / Job Hazard Analysis is implemented and all preventiveplace

d. Highlighting potential hazards and ensuring all personnel use PPE wherever issued

e. Ensuring material, equipment and required manpower are requested and are avaiand their optimal utilization

f. Ensuring site activities are all coordinated to meet programme requirements anactivities are as per the Look Ahead Programme

g. Ensuring correct procedure for each activity is communicated to, and adhered to, hands and the workforce

h. Ensuring Non Conformances if any are closed and taking timely preventive and co

i. On the job training for workforce as required

j. Ensure inspection and testing before proceeding with further works

k. Completing of all punch items and project close out

l. Ensuring material for further work is available and reporting requirements



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SURVEYOR

Reports to : Site Engineer

Major Responsibility : The Surveyors is responsible for day-to-day survey work.


a. Mark Line and Level as per approved / applicable drawings

b. Ensure that all contractual / Contractor and local authority requirements for QEnvironment (HSE) requirements are complied with

c. Clarify and assist in any unclear issues on drawings

d. Ensure calibrated instruments are used and notify relevant department on expiry

e. Ensure latest issues of drawings are being used and superseded issues are being

f. Ensure line calibration and accuracy checking of instrument before use

g. Ensure As Built / Red Line Mark UP is done on drawings

h. Ensure site changes are relayed to Site Engineers / Sr. Discipline Engineers / Coohe is reporting to

i. Ensure necessary coordination with COMPANY / Subcontractor and QA/QC

j. Interact with HSE/ Safety and ensure permits are available for relevant worksprecautions are taken

k. Determine and resolve, the principle causes of any non conformance

l. Ensuring adequate training / awareness of workman under his control



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DOCUMENT CONTROLLER / SECRETARY

Reports to : Project Manager

Major Responsibility : To ensure companies best image in all written work, anwork in the office is completed efficiently, documents disproject files, and all documents can be traced and retrieved


a. Understanding and contributing to Contractor Quality and HSE Policy and Guid

b. Ensure that all contractual / Contractor and local authority requirements for QEnvironment (HSE) requirements are complied with

c. Ensuring all contractual correspondence is registered in incoming registers and s

d. Ensuring copies are given to all relevant personnel on time as indicated / advised

e. Reading and understanding contents and ensuring faster response when matters

f. Identification of all project / tender files in a logical manner easy to access and r

g. Retention files archived outside the department are known and listed

h. Ensuring superseded documents are isolated and only latest revisions are issued

i. Document acknowledgements, checking completeness of documents and idepartment / section as required

j. Ensuring submissions are completed on time, submitted and acknowledgementregister are maintained and updated

k. Ensuring companies best image goes out on written lettersresponsible for proper spellings

l. Ensuring confidential matter is retained in the best ethical way

m. Ensuring appointments and meetings are coordinated

n. Ensuring minutes of meetings are recorded and distributed o. Ensure soft copies are archived and regular back ups are taken

p. Ensuring telephone callers are handled efficiently, courteously and messagespromptly


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CONTRACTOR:

planned date of submission are tentative documents will be submitted well in advance so as to have approval before start of the worksApproval Legend Project Title:

EPCI HALUL ISLAND PRODUCED WATERHANDLINEXPANSION

COMPANY:

A = Accepted, proceed with workB = Accepted with commentsincorporate and proceed with worksC = Revise and resubmit for approval incorporating comments, no related work to startD N t A t d i d b it f l l t d k t t t R b i i ill b id d fi t b i i


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SUBMISSION AND APPROVAL HCurrent Status

DTF No. Date Submitted Revision No. Date

T 2368 PSP 101 Project Coordination Procedure

T 2368 PSP 102 Project Scheduling and Control Procedure

T 2368 PSP 2368 Project Document Handover Procedure

To be developed further as applicable

T 2368 PSP 201 Pre Commissioning and Commissioning Procedure


T 2368 PSP 301 Procedure for Procurement, Subcontracting and

ExpeditingT 2368 PSP 302 Material Receipt, Traceability and Handling Procedure


T 2368 PSP 401 Project Quality Plan

T 2368 PSP 402 Project Inspection Procedure

T 2368 PSP 403 Control of Quality Record Procedure


T 2368 PSP 501 Project HSE Plan

T 2368 PSP 502 Project Environment Management Plan

T 2368 PSP 503 Tool Box Talk Data Sheet

T 2368 PSP 504 Signs, Signals and Barricades

T 2368 PSP 505 Fall Protection and Overhead Works

T 2368 PSP 506 Emergency Procedures for Site

T 2368 PSP 507 Waste Management

T 2368 PSP 508 Hazard Register

T 2368 PSP 509 Project Environment Management Plan


T 2368 ITP 1001 Earth Works (Excavation & Backfilling)

T 2368 ITP 1002 Concrete Works

T 2368 ITP 1003 Water Proofing Works

T 2368 ITP 1004 Block Works

T 2368 ITP 1005 Plastring Works

T 2368 ITP 1006 Painting & Coating Works

T 2368 ITP 1007 Doors and Window Installation Works


T 2368 ITP 2001 Stru ctu ral Steel Works

T 2368 ITP 2002 Piping Works

T 2368 ITP 2003 Welding Wroks

T 2368 ITP 2004 Ins ta llat ion of Rotary & Static Equipment s

Mechanical & Plumbing Method Statements

Inspection and Test Plans

Project Management Procedures

Project Control Procedure Engineering and Design

Procurement, Material and Subcontracting

Quality Management Procedures

Civil Engineering Inspection and Test Plans

Health, Safety and Environment Management Procedures

Document No. Document Title

DOCUMENTS SUBMD = Not Accepted, revise and resubmit for approval, no related work to start. Resubmission will be considered as first submission

: NOThis Document is a Part of Project Quality

maintained by CONTRACTOR s Site QController and u

The date of submission will be finalized coresubmitted with project planning package

CONTRACTOR:

planned date of submission are tentative documents will be submitted well in advance so as to have approval before start of the worksApproval Legend Project Title:

EPCI HALUL ISLAND PRODUCED WATERHANDLINEXPANSION

DOCUMENTS SUBM

COMPANY:

A = Accepted, proceed with workB = Accepted with commentsincorporate and proceed with worksC = Revise and resubmit for approval incorporating comments, no related work to startD = Not Accepted revise and resubmit for approval no related work to start Resubmission will be considered as first submission


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SUBMISSION AND APPROVAL HCurrent Status

DTF No. Date Submitted Revision No. Date Document No. Document Title

DOCUMENTS SUBMD Not Accepted, revise and resubmit for approval, no related work to start. Resubmission will be considered as first submission

T 2368 MS 1001A Survey Works

T 2368 MS 1001B Earth Works (Excavation & Backfilling)

T 2368 MS 1002A Concret e Works

T 2368 MS 1002B Concret e Repair Works

T 2368 MS 10 02C Grouting Works

T 2368 MS 1003 Water Proofing Works

T 2368 MS 1004 Block Works

T 2368 MS 1005 Plastring Works

T 2368 MS 1006 Painting & Coating Works

T 2368 MS 1007 Doors and Window Installation Works


T 2368 MS 2001 Stru ctu ral Steel Works

T 2368 MS 2002 Piping Works

T 2368 MS 2003 Welding Wroks

T 2368 MS 2004 Ins ta llat ion of Rotary & Static Equipment s

T 2368 MS 2005 HVAC Works

T

2368

MS

2006 Fire

Fighting

WorksT 2368 MS 2007 Drainage Works


T 2368 MS 3001 Low & High Voltage Works

T 2368 MS 3002 Lighting & Small Power Works

T 2368 MS 3003 Fire & Gas Detection System

T 2368 MS 3004 Data & Voice System


Method Statements Civil / Structural Method Statements

Mechanical & Plumbing Method Statements

Electrical & Instrumentation Method Statements

: NOThis Document is a Part of Project Quality

maintained by CONTRACTOR s Site QController and u

The date of submission will be finalized coresubmitted with project planning package



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9.4 Project Quality Audit Schedu



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PROJECT:

5% 10% 15% 20% 25% 30% 35% 40%

1 Quality Management System

1.1 Construction Quality Plan X X

1.2 Documentation / Coordination Requirements X X

2 Management Responsibility

2.1 Management Review X X

2.2 Management Commitment X X

2.3 Responsibility, Authority and Communication X X

3 Re sourc e Management

3.1 Provision of Resources X X

3.2 Human Resources X X

3.3 Infrastructure X X

3.4 Work Environment X X

4 Product Realization

4.1 Project Planning and Scheduling X X

4.2 Cus tomer Related Process X X

4 .3 De sign and Development X X

4.4 Purchasing and Subcontracting X X

4.5 Production and Service Provision X X

4.6 Control of Monitoring and Measuring Devices X X

4.7 Materia l Control, Identification and Traceability X X


EXPANSION PROJEC

PROSR. NO. QUALITY SYSTEM ELEMENT

Form No. T2368FM40102, Rev 0, Dated 12.10.2014


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9.5 List of CONTRACTORs IMS ProcedureApplicable for the Project



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LIST OF CONTRACTOR CORPORATE IMS PROCEDURES APPLICABL

CM 200 Project Management Manual

CP201 Contract Review

CP202 Project Execution Summary

CP203 Project Coordination & Document Control

CP204 Interface Management

CP205 Project Planning, Schedule Control & Reporting

CP206 Engineering & Design Control

CP207 Procurement and Subcontracting

CP208 Project Cost Control

CP209 Contract Administration & Handling of Variations

CP210 Quality Planning, and Field Quality Control

CP211 Occupational Health & Safety Planning & Control

CP212 Environment Planning and Control

CP213 Waste Management

CP214 Control of Non Conformities on Site

CP215 Emergency Preparedness and Response Management

CP216 Handling of Accidents and Incidents

CP217 Handling of Customer Complaints

CP218 Customer Satisfaction Analysis CP219 Store Control

CP220 Calibration of Instruments and Measuring Equipment

CP 221 C l f E i M hi d V hi l



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9.6 Forms / Formats



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9.6 Forms / Formats

9.6.1 Form Document Transmittal Form

9.6.2

Form

Material

Approval

Request

9.6.3 Form Specification Comparison Sheet

9.6.4 Form Technical Query

9.6.5 Form Request for Inspection and Testing

9.6.6

Format Daily

Site

Report

9.6.7 Format Customer Satisfaction Survey

9.6.8 Format / Template Method Statement

9.6.9 Format Inspection and Test Plan

9.6.10 Format Quality Check sheet

9.6.11 Format General Visual / Dimensional Ch

9.6.12 Form Non Conformance report for CONT

9.6.13 Form Training Record

9.6.14 Format Weekly / Monthly Quality Report



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Drawing/Document Transmittal Form DTF. No.

Date:

From: NADIM NASSER To: MR. EL FATIH SAID First Submission Further Submission

Previous DTF Ref: Date: S/C Ref:

Sr. No. Document

No. Description Rev.

CONTRACTOR REVIEW CHECK LIST ( Tick as applicable)

Civil / Structural Mechanical Electrical

THIS SUBMITTAL IS INTENDED FOR ( Tick as applicable)

APPROVAL / COMMENTS YOUR INFORMATIO

AS PER YOUR REQUEST YOUR NECESSARY

For CONTRACTOR:

NAME: DESIGNATION: SIGNATURE:

For COMPANY Representative :Approval Code (A) Approval Code (B) Approval Code (C)

Accepted Accepted with Comments Revise and Resubmit

Comments:



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Material Approval Request MAR. No

Revision

Material Description: Date:

Sec. S/C R

Material Trade Name:

Listed Proposed Manufact

Contract Specification Details Technical Specifications:

Location / Area of Use

Technical Details of proposed materials

Attachments :

Specification Comparison Sheet

Yes Samples

submitted Yes Original

Brochure Yes Other

DocumN/A N/A N/A

Notes / Comments:

For CONTRACTOR

Target

Engineering

Construction

Co.

Name: Designation Signature:

COMPANY Representative Approval Status / Comments

Approval Code (A) Approval Code (B) Approval Code (C)

Accepted Accepted with Comments

Revise & Resubmit

Comments:


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Document Category Quality Management Procedure


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Technical Query

Request to clarify the following

To: Kind Attention of:

Subject: Specification Reference

Drawing Ref. No and Revis

Query / Information Details: (Be specific and attach sketches as necessary)

Attachments :

for CONTRACTOR Receiv

Signature

Name :

Date

Signature

Name :

Date

Response from COMPANY

Attachments:

For COMPANY

Signature

N

For CONT

Signature

N




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Document Category Quality Management ProcedureProject Title:


Request for Inspection and Test Item To be Inspected and or tested:

Attach Sketch as may be required to show the location(s) Inspection

Date Time Sig

Ready for Inspection and Testing

Issued By CONTRACTOR Engineer / SubContractor QA/QC Engineer

Received By CONTRACTOR QA/QC Engineer

Received By Independent Testing Laboratory

Received By COMPANY TPI

Received By COMPANY

CONTRACTOR QA/QC Inspection / Verification Remarks:

O.K Not O.K CONTRACTOR Q

Independent Test Laboratory Test

Results /Remarks: O.K Not O.K N.A. Report

ref. No.:

COMPANY TPI INSPECTION / APPROVAL OR COMMENTS (If Any)

COMPANY Inspection Level

Surveillance (S) Witness (W) Hold (H)

The Works are Approved Not Approved

COMPANY Rep. Name Date Time

COMPANY INSPECTION / APPROVAL OR COMMENTS (If Any)




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Document Category Quality Management ProcedureProject Title:


Daily Site Report Accidents: Humidity /

RainsCumulative Man hours w/o Accidents:

Wind /Sandstorms

Major Achievements / Activities of the Day Manpower at Site Major

CONTRACTORs Manpower

SubTotal 1

Plant and Ma

SubTotal 1

SubContractors

Work in Progress / Planned for the Next Day


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Project Title:


Customer Satisfaction Survey

No. Survey Questions

Level of Satisfaction

H i g h l y

S a t i s f i e d

S a t i s f i e d

S o m e w

h a t

S a t i s f i e d

D i s s a t i s f i e d

H i g h l y

D i s s a t i s f i e d

N / A

1 2 3 4 5

1 PREQUALFICATION

Were our prequalifications up to your expectations? Did it give adequate information.

Any suggestions for improvement?

2 Tenders Technical Submissions

Was our technical submission comprehensive ?

And addressed all issues ?

3 Tenders Commercial Submissions

Were we competitive in our commercial offers ?

4 Project Execution

Did we meet with your expectations while

executing the project?

Workmanship, Submissions, Records, Attitude ?

What improvements would you like to see next

t