rds session 1&2_2
TRANSCRIPT
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Kelli J. SchutteWilliam Jewell College
Robbins & Judge
Organizational Behavior14th Edition
What Is Organizational Behavior?
1-0Copyright 2011 Pearson Education, Inc. publishing as Prentice Hall
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Organizational
Behaviors
BBA Class
Session 1 &2
Retno Dwiyanti .
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Your 1stday
know each other
Rule of game
How to get good grade
About Syllabus
Course objective Introduction about Leadership
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When I am alone,
I like to.
When I am with
my friends or
families, I like to.
3 things that I
want others know
about me, are.
What makes me
feel proud.
Name :
Call me
Please Pay attention to the person sit next to your right , left
in front and behind you.
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About me24 Years of Human Resources Practioner :
1988 1994 : Personal and Training Manager Grand Hyatt Hotel
1994 1999 : Corporate Training Manager PT Bakrie & Brothers
1999 2005 : Human Resources Director AstraZeneca Indonesia & Vietnam2005 2007 : Human Resources Director Nutricia Indonesia
2007 2012 : Human Resources Director PT Beiersdorf Indonesia
2012 present : Teaching at some Business Schools
Executive Search and HR Consultant ( own company )
International Certification :
Train The Trainer Hyatt International
Interaction Management DDI International
Change Management GE
Targeted Selection DDI International
7 Habit of Highly Effective People Covey International
Executive Coach Result Coach International
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Your 1stday
Rule of the game :
. Come on time in every class
. No Mobile phone communication during the class
. Respect each others
. No side discussion
How to get good grade:
. Fully participate on the discussion
- Collect green cards
. Read the material before class
. Do all the assignments
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Your 1stday
Attendance Policy :
80 minimum class attendance
The Student responsible to inform the
instructor/ President Class if unable to attend
the class
Prepared for impromptu calling from the
instructor
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Your 1stday
Grading
Class Participation, Individual Assignment, 15
Quiz 15
Group assignment/project 20
Mid Exam 20
Final Exam 30
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Managing the Class
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Class President : Bahar Dyan Syah (0858 8158 7461)Email : [email protected] / [email protected]
VP : Aulya Afrilianto (08118846154)
Email : [email protected]
GROUP 1 GROUP 2 GROUP 3 GROUP 4 GROUP 5 GROUP 6 GROUP 7 GROUP 8
Amytha
Mayasita
Ilman
Annisa
Kevin
Enrico
Fathia
Nadhifah
Achmad
Ristia
Nitya
Azuura
Angelica
Nabil
Bahar
Daniya
Arya
Tasya
Rifqi
Aulya
Chris
Angga
Handito
Citra
Zaneth
Dimas
Novyera
Jasmine
Markov
Ayya
Rizal
Edward
Audifa
Kenny
Anders
Hasna
Ivi S.
Sarthak
M. Faby
Alvin
mailto:[email protected]:[email protected]:[email protected]:[email protected] -
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Reference Compulsory
Stephen P Robbins & Timothy A Judge: OrganizationBehavior, Fifteenth Edition, Pearson Education, Global
Edition, 2013
Copyright 2011 Pearson Education, Inc. publishing as Prentice Hall 1-9
Reference Supporting
Varsha Anand, Organization Behavior: A
Conceptual Study Required For Organization
Performance and Existence, International Journal of
Organization Behavior, 2013 pezzottaitjournals.net
Prasad L.M: Understanding Organization Behavior,
Sultan Chand & Son
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Standard for case presentation
Company overview
Case Summary
Response/ Analysis on questions given
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Organizational Behavior
A field of study that investigates the
impact that individuals, groups, and
structure have on behavior within
organizations, for the purpose of
applying such knowledge towardimproving an organizations
effectiveness.
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The Importance of Interpersonal Skills
Understanding OB helps determine manager
effectiveness
Technical and quantitative skills are important
But leadership and communication skills are CRITICAL
Organizational benefits of skilled managers
Lower turnover of quality employees
Higher quality applications for recruitment
Better financial performance
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What Managers Do
They get things done through other people.
Management Activities:
Make decisions
Allocate resources
Direct activities of others to attain goals
Work in an organization A consciously coordinated social unit composed of two or
more people that functions on a relatively continuous basis
to achieve a common goal or set of goals.
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Fayol: Management Functions
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Plan Organize
Lead Control
Managers
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Discovered ten managerial roles which seperated into :
3 groups :
Interpersonal
Informational Decisional
Mintzbergs Managerial Roles
E X H I B I T 11
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Mintzbergs Managerial Roles: Interpersonal
Source: Adapted from The Nature of Managerial Work by H. Mintzberg. Copyright 1973 by H. Mintzberg. Reprinted by permission of Pearson Education.
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Mintzbergs Managerial Roles: Informational
Source: Adapted from The Nature of Managerial Work by H. Mintzberg. Copyright 1973 by H. Mintzberg. Reprinted by permission of Pearson Education.
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Essential Management Skills
Technical Skills
The ability to apply specialized
knowledge or expertise
Human Skills
The ability to work with, understand,
and motivate other people, both
individually and in groups
Conceptual Skills
The mental ability to analyze and
diagnose complex situations
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Luthans Study of Managerial Activities
Four types of managerial activity:
Traditional Management
Decision making, planning, and controlling
Communication
Exchanging routine information and processing paperwork
Human Resource Management
Motivating, disciplining, managing conflict, staffing and training
Networking
Socializing, politicking, and interacting with others
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Successful vs. Effective Allocation by Time
E X H I B I T 12
Managers who promoted faster (were successful) did different
things than did effective managers (those who did their jobs well)
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Managers Should Use All Three Approaches
The tr ick is to know when to go with your gut.
Jack Welsh
Intuition is often based on inaccurate information Faddism is prevalent in management
Systematic study can be time consuming
Use evidence as much as possible to inform your intuition
and experience. That is the promise of OB.
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Contributing Disciplines
Psychology
Sociology
SocialPsychology
Anthropology
See E X H I B I T 13 for details
Many behavioral sciences
have contributed to the
development of
Organizational
Behavior
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Psychology
The science that seeks to measure, explain, and sometimes
change the behavior of humans and other animals.
Unit of Analysis:
IndividualContributions to OB:
Learning, motivation, personality, emotions, perception
Training, leadership effectiveness, job satisfaction
Individual decision making, performance appraisal attitudemeasurement
Employee selection, work design, and work stress
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Anthropology
Unit of Analysis:
-- Organizational System
Contributions to OB:
Organizational culture
Organizational environment
-- Group
Comparative values
Comparative attitudes
Cross-cultural analysis
The study of societies to learn about human beings and
their activities.
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Challenges and Opportunities for OB
1. Responding to Economic Pressures
2. Responding to Globalization
3. Managing Workforce Diversity
4. Improving Quality and Productivity
5. Improving Customer Service6. Improving People Skills
7. Stimulating Innovation and Change
8. Coping with Temporariness
9. Working in Networked Organizations
10. Helping Employees Balance Work-Life Conflicts
11. Creating a Positive Work Environment
12. Improving Ethical Behavior1-28
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Responding to Economic Pressures
What do you do during difficult
economic times?
Effective management is critical
during hard economic times.
Managers need to handle difficult
activities such as firingemployees, motivating
employees to do more with less
and working through the stress
employees feel when they are
worrying about their future.
OB focuses on issues such as
stress, decision making, and
coping during difficult times.
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Responding to Globalization
Increased foreign
assignments
Working with people from
different cultures
Overseeing movement of
jobs to countries with low-
cost labor
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Managing Workforce Diversity
The people in organizations are becoming more
heterogeneous demographically
Embracing diversity
Changing U.S. demographics
Changing management philosophy
Recognizing and responding to differences
See E X H I B I T 14
Disability
Gender
Age
NationalOrigin
Religion
Race
DomesticPartners
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Group Assignment due on the next class
Look for any resources outside from book ( internet, video, article
, company programs, etc ) to get the additional information
related to other challenges and opportunities for OB
Copyright 2011 Pearson Education, Inc. publishing as Prentice Hall 1-32
4. Improving Quality and Productivity (G1)
5. Improving Customer Service ( G2)
6. Improving People Skills (3)
7. Stimulating Innovation and Change (G4)
8. Coping with Temporariness ( G5)
9. Working in Networked Organizations (G6)10. Helping Employees Balance Work-Life Conflicts (G7)
11. Creating a Positive Work Environment (G8)
12. Improving Ethical Behavior
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Case discussion
Group 1 :
Lessons for Undercover Bosses
Group 2 :
Era of Disposable Worker?
Others group prepare 1 questions/ Challenge for each
case
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Summary of Session 1 &2
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hank you and see you