recruiting hr
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Recruitment and Selection
Process
HRM- Module II
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Recruitment
It involves attracting and obtaining as many
applications as possible from eligible job
seekers.
It is an initial step of hiring employees.
HRP JobAnalysis
DetermineRecruitment
and Selection
Needs
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Purpose & Importance
Determine the present and future requirements
of firm Increase the pool of job candidates at minimum
cost
Increase the success rate of selection process
Retain the selected candidates
Meet the organization's legal and socialobligations
Identify potential candidates Evaluate the effectiveness of various recruiting
techniques and sources of job applicants
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Strategy Development
Once it is known how many and what type ofrecruits are required, serious consideration
need to be given to :
Make or hire employees
Technological Sophistication
Where to Look
Sources of recruitment
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The Recruitment and selection Process
Steps in recruitment and selection
Candidates become employee
Employment
Planning andforecasting
Recruiting Build
a pool ofcandidates
Applicants
complete
application
forms
Use selection
tools like
testing, screen
out most
applicants
Interview
candidates to
make final
choice
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Recruitment and Selection Process
Employment Planning and forecast
Recruiting (Building a pool of candidates)
Applicants complete application forms
Use selection tools like tests and GD to screen outmost applicants
Interview the final candidates to make final choice
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Factors Governing Recruitment
External forces
Supply and demand Unemployment rate
Labor market
Political- legal issues
Sons of soil Image of Company
Internal Forces
Recruitment Policy
HRP
Size of the firm
Cost
Growth and Expansion
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Linking Employers Strategy to PlansEmployers Strategic plan
Diversity Integrate vertically
Expand geographically
On what basis we can compete
Marketing &
sale
Production
plan
Financial
Plan HR plan
Personnel
plans
Training and
Development
Compensation
plans
Labor
Relations
plan
Security and
safety plan
Employee
selection
plans
Recruitment
plans
Personnel
forecast
Employers
functional
plan
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Process
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R & S Process
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Sources of recruitment
Sources of Recruitment
recruitment
Present Employees
Employee referral
Formal Employees
Previous Applicants
Walk-ins and Write-ins
Consultants
Contractors
Displaced Persons
Radio & Television and News papers
Acquisition & Merger
Compensation
E- Recruiting
Advertisements
Employment Exchange
Professional and trade Associations
Campus Recruitment
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Forecasting Personnel Needs How many people you need?
other factors like demographics, growth planand turnover history.
Tools to project personnel needs;
Trend Analysis : studying variations in firmsemployment level over last few year(Compute no. of employees at the end of eachyear of the last 5 years in each sub group, e.g.
sales production, administration etc)
Ratio Analysis
The Scatter plot
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y = 0.9821x + 3.5714
R = 0.9596
0
100
200
300
400
500
600
700
800
900
1000
0 200 400 600 800 1000
numb
erofnurses
hospital size
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Use of Computers to Forecast
Personnel Needs
Computerized forecast will enable manger tobuild on more variables into his personnel
projections.
Labour per unit of production, average staffrequired for production, sales
Helps in managerial judgment
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Forecasting the supply of Inside
candidates
Estimate the supply of both inside and outside
candidates e.g. for internal we have personnel
inventory and development record form..
Personnel replacement chart for top positions
shows current performance, promotability
and potential replacement plan.
Computerized skill inventories are used to
track as many employees.
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Internal Recruitment
Present Employees (Promotion Transfers)
Employee Referrals (A good source whenemployees recommend successful referrals, they are
also paid sometime monetary incentives which iscalled findersfees)
Former employees
Previous Applicants
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External Recruitment
Professional or Trade Organizations
Advertisements
Employment Exchange
Walk-ins and Write-ins and talk-ins
Consultants (ABC Consultants, Ferguson Associates, HR Consultants,Head hunters)
Contractors
Displaced Persons
Radio and television
Acquisition and Mergers
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E- Recruiting/ Virtual Recruitment
E- recruiting involves screening of candidateselectronically, directing potential hires to a
special websites for online skill assessments,
conducting background checks over theinternet, interviewing candidates via
videoconferencing and mangling the entire
process with web-based software.
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Why Recruiting ?
?
Internal Sources and finding internal candidates
Job posting on company website of bulletin
boards.
Rehiring who left your firm
Succession planning filling top positions e.f ICICI
Bank announced the name of Chanda Kochhar asthe successor to MD Mr. M.V. Kamath .
Develop inside candidates
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Outside sources of candidates
Recruiting via internet go online to look for jobs,
most organizations recruit through their own websites, or job boards , e.g. timesjobs.comandmany online job portals, social media, FB,LinkedIn.com, Monster Networking
Dot-jobs Domain
Virtual Job Fairs
Using applicant tracking
Web-based recruiting is rapidly replacing helpwanted ads, but print adds are still very popular.
Media.. Local newspaper
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Job Hunting Apps for iPhone, iPad and iPod
touch
1. Jobcentreplus2. Pocket CV
3. Monster Jobs for iPad
4. CV-Library HD
5. ResuM86. Jobsite Jobs
7. Interview Questions Pro
8. Resume Designer9. Interview Skills
10. LinkedIn
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Temp Agencies and Alternative staff
Supplement their permanent workforce by
hiring temporary workers through temporary
employment agencies
Direct hiring and through temp agency
E.g. Nike hired Kelly Services to manage Nikes
temp needs.
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Offshoring and outsourcing
Extreme examples of alternative staffing
Having out side vendors supply services
Offshoring is a narrower term it means
vendors abroad supply services that the
companys own employees previously did in-
house.
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Campus Recruitment
College recruiting
Others like Referrals and walk-ins
Telecommuters Military Personnels reemployement for
military personnels
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Selection
Selecting Human Resources
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Selection
Selection is the process of picking individuals(out of the pool of Job applicants) with
requisite qualifications and competence to fill
jobs in the organization.
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Selection as a Source of Competitive
Advantage
The role of selection in an organizations
effectiveness is crucial for at least, two
reasons.
1. Work performance depends on individuals.
2. Cost incurred in recruiting and hiring speaks
volumes about role of selection.
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Selection Process Selection External Environment
Internal environment
Employment Interview
References & backward
Analysis
Selection Decision
Physical ExaminationJob Offer
Employer Contract
Evaluation
Selection Tests
Preliminary Interview
Rejectedapplications
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Fake CVs A big headache for Indian IT Industry & BPOs
Satyam VP-HR Mukund Menon once told ET, theyasked 500 people to leave after finding fabricateddocuments in their applications.
HSBC BOP unit of Hyderabad, and other IT majors likeIBM India, Infosys and TCS have found fabricateddocuments and falsely CV information.
A KPMG studyIndia Fraud Survey Report 2006shows 15-24 % of CVs in India are fake and 1 out of 3misrepresent the fact.
Case of Anand Shrivastava was appointed as directorTransition at VIZONa multinational BPO based inBangalore.
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Selection Tests
Job seekers who pass the screeningpreliminary interview are called for tests.
Tests like Scholastic Assessment Test(SAT) to test consistency and reliability
Tests are used to determine applicants'physical ability, aptitude and personality.
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Personality Test(Motivation to function in a Particular Environment)
The Bernsenter Personality Inventory e.g.measures ones self-sufficiency, neurotictendencies, sociability, introversion orextroversion locus of control, self confidence.
The Thematic Apperception Test (TAT) assessesindividuals achievement and motivational levels.
California Psychological Inventory (CPI)
The Thurstone Temperament Survey (TTS)
The Guilford Zimmerman Temperament Survey
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.tests
Interest Tests ( individuals activity preferences
and employee deciding upon career changes)
Graphology( It is test that seeks to predictsuccess or failure through ones handwriting, it is
vastly used in US)
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