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    Recruitment and Selection

    Process

    HRM- Module II

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    Recruitment

    It involves attracting and obtaining as many

    applications as possible from eligible job

    seekers.

    It is an initial step of hiring employees.

    HRP JobAnalysis

    DetermineRecruitment

    and Selection

    Needs

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    Purpose & Importance

    Determine the present and future requirements

    of firm Increase the pool of job candidates at minimum

    cost

    Increase the success rate of selection process

    Retain the selected candidates

    Meet the organization's legal and socialobligations

    Identify potential candidates Evaluate the effectiveness of various recruiting

    techniques and sources of job applicants

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    Strategy Development

    Once it is known how many and what type ofrecruits are required, serious consideration

    need to be given to :

    Make or hire employees

    Technological Sophistication

    Where to Look

    Sources of recruitment

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    The Recruitment and selection Process

    Steps in recruitment and selection

    Candidates become employee

    Employment

    Planning andforecasting

    Recruiting Build

    a pool ofcandidates

    Applicants

    complete

    application

    forms

    Use selection

    tools like

    testing, screen

    out most

    applicants

    Interview

    candidates to

    make final

    choice

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    Recruitment and Selection Process

    Employment Planning and forecast

    Recruiting (Building a pool of candidates)

    Applicants complete application forms

    Use selection tools like tests and GD to screen outmost applicants

    Interview the final candidates to make final choice

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    Factors Governing Recruitment

    External forces

    Supply and demand Unemployment rate

    Labor market

    Political- legal issues

    Sons of soil Image of Company

    Internal Forces

    Recruitment Policy

    HRP

    Size of the firm

    Cost

    Growth and Expansion

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    Linking Employers Strategy to PlansEmployers Strategic plan

    Diversity Integrate vertically

    Expand geographically

    On what basis we can compete

    Marketing &

    sale

    Production

    plan

    Financial

    Plan HR plan

    Personnel

    plans

    Training and

    Development

    Compensation

    plans

    Labor

    Relations

    plan

    Security and

    safety plan

    Employee

    selection

    plans

    Recruitment

    plans

    Personnel

    forecast

    Employers

    functional

    plan

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    Process

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    R & S Process

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    Sources of recruitment

    Sources of Recruitment

    recruitment

    Present Employees

    Employee referral

    Formal Employees

    Previous Applicants

    Walk-ins and Write-ins

    Consultants

    Contractors

    Displaced Persons

    Radio & Television and News papers

    Acquisition & Merger

    Compensation

    E- Recruiting

    Advertisements

    Employment Exchange

    Professional and trade Associations

    Campus Recruitment

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    Forecasting Personnel Needs How many people you need?

    other factors like demographics, growth planand turnover history.

    Tools to project personnel needs;

    Trend Analysis : studying variations in firmsemployment level over last few year(Compute no. of employees at the end of eachyear of the last 5 years in each sub group, e.g.

    sales production, administration etc)

    Ratio Analysis

    The Scatter plot

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    y = 0.9821x + 3.5714

    R = 0.9596

    0

    100

    200

    300

    400

    500

    600

    700

    800

    900

    1000

    0 200 400 600 800 1000

    numb

    erofnurses

    hospital size

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    Use of Computers to Forecast

    Personnel Needs

    Computerized forecast will enable manger tobuild on more variables into his personnel

    projections.

    Labour per unit of production, average staffrequired for production, sales

    Helps in managerial judgment

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    Forecasting the supply of Inside

    candidates

    Estimate the supply of both inside and outside

    candidates e.g. for internal we have personnel

    inventory and development record form..

    Personnel replacement chart for top positions

    shows current performance, promotability

    and potential replacement plan.

    Computerized skill inventories are used to

    track as many employees.

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    Internal Recruitment

    Present Employees (Promotion Transfers)

    Employee Referrals (A good source whenemployees recommend successful referrals, they are

    also paid sometime monetary incentives which iscalled findersfees)

    Former employees

    Previous Applicants

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    External Recruitment

    Professional or Trade Organizations

    Advertisements

    Employment Exchange

    Walk-ins and Write-ins and talk-ins

    Consultants (ABC Consultants, Ferguson Associates, HR Consultants,Head hunters)

    Contractors

    Displaced Persons

    Radio and television

    Acquisition and Mergers

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    E- Recruiting/ Virtual Recruitment

    E- recruiting involves screening of candidateselectronically, directing potential hires to a

    special websites for online skill assessments,

    conducting background checks over theinternet, interviewing candidates via

    videoconferencing and mangling the entire

    process with web-based software.

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    Why Recruiting ?

    ?

    Internal Sources and finding internal candidates

    Job posting on company website of bulletin

    boards.

    Rehiring who left your firm

    Succession planning filling top positions e.f ICICI

    Bank announced the name of Chanda Kochhar asthe successor to MD Mr. M.V. Kamath .

    Develop inside candidates

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    Outside sources of candidates

    Recruiting via internet go online to look for jobs,

    most organizations recruit through their own websites, or job boards , e.g. timesjobs.comandmany online job portals, social media, FB,LinkedIn.com, Monster Networking

    Dot-jobs Domain

    Virtual Job Fairs

    Using applicant tracking

    Web-based recruiting is rapidly replacing helpwanted ads, but print adds are still very popular.

    Media.. Local newspaper

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    Job Hunting Apps for iPhone, iPad and iPod

    touch

    1. Jobcentreplus2. Pocket CV

    3. Monster Jobs for iPad

    4. CV-Library HD

    5. ResuM86. Jobsite Jobs

    7. Interview Questions Pro

    8. Resume Designer9. Interview Skills

    10. LinkedIn

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    Temp Agencies and Alternative staff

    Supplement their permanent workforce by

    hiring temporary workers through temporary

    employment agencies

    Direct hiring and through temp agency

    E.g. Nike hired Kelly Services to manage Nikes

    temp needs.

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    Offshoring and outsourcing

    Extreme examples of alternative staffing

    Having out side vendors supply services

    Offshoring is a narrower term it means

    vendors abroad supply services that the

    companys own employees previously did in-

    house.

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    Campus Recruitment

    College recruiting

    Others like Referrals and walk-ins

    Telecommuters Military Personnels reemployement for

    military personnels

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    Selection

    Selecting Human Resources

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    Selection

    Selection is the process of picking individuals(out of the pool of Job applicants) with

    requisite qualifications and competence to fill

    jobs in the organization.

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    Selection as a Source of Competitive

    Advantage

    The role of selection in an organizations

    effectiveness is crucial for at least, two

    reasons.

    1. Work performance depends on individuals.

    2. Cost incurred in recruiting and hiring speaks

    volumes about role of selection.

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    Selection Process Selection External Environment

    Internal environment

    Employment Interview

    References & backward

    Analysis

    Selection Decision

    Physical ExaminationJob Offer

    Employer Contract

    Evaluation

    Selection Tests

    Preliminary Interview

    Rejectedapplications

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    Fake CVs A big headache for Indian IT Industry & BPOs

    Satyam VP-HR Mukund Menon once told ET, theyasked 500 people to leave after finding fabricateddocuments in their applications.

    HSBC BOP unit of Hyderabad, and other IT majors likeIBM India, Infosys and TCS have found fabricateddocuments and falsely CV information.

    A KPMG studyIndia Fraud Survey Report 2006shows 15-24 % of CVs in India are fake and 1 out of 3misrepresent the fact.

    Case of Anand Shrivastava was appointed as directorTransition at VIZONa multinational BPO based inBangalore.

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    Selection Tests

    Job seekers who pass the screeningpreliminary interview are called for tests.

    Tests like Scholastic Assessment Test(SAT) to test consistency and reliability

    Tests are used to determine applicants'physical ability, aptitude and personality.

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    Personality Test(Motivation to function in a Particular Environment)

    The Bernsenter Personality Inventory e.g.measures ones self-sufficiency, neurotictendencies, sociability, introversion orextroversion locus of control, self confidence.

    The Thematic Apperception Test (TAT) assessesindividuals achievement and motivational levels.

    California Psychological Inventory (CPI)

    The Thurstone Temperament Survey (TTS)

    The Guilford Zimmerman Temperament Survey

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    .tests

    Interest Tests ( individuals activity preferences

    and employee deciding upon career changes)

    Graphology( It is test that seeks to predictsuccess or failure through ones handwriting, it is

    vastly used in US)

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