regional er meeting nov 22 2013
TRANSCRIPT
Interior Health AuthorityTrauma and Emergency Services – Strategic Planning Day
Patient Transport Update – Is it getting better, or worse ?
Lawrence Takeuchi M.D., M. Sc., FRCPC
Regional Medical Director, Patient Transport Services – IHAAnesthesiologist and Intensivist, Royal Inland Hospital – Kamloops B.C.
Board Examiner, Critical Care Medicine - Royal College of Physicians and Surgeons of Canada
Brent Hobbs RNNetwork Director, Patient Transport Services
Deborah – Lyn Watson RNTeam Leader, High Acuity Response Teams
Sending M.D. tries to arrange a transport to a higher level of care
Sending M.D. tries to arrange a transport to a higher level of care
Has to talk to multiple people …
Sending M.D. tries to arrange a transport to a higher level of care
Has to talk to REPEAT the story over and over …
Sending M.D. tries to arrange a transport to a higher level of care
Didn’t they say the ambulance was coming …
Wasn’t somebody supposed to call me back ?
Sending M.D. tries to arrange a transport to a higher level of care
Is anybody coming … ???
Sending M.D. tries to arrange a transport to a higher level of care
Who’s to blame … ???
IHA Patient Transport Service (PTS) IHA Sending Hospital
Sending M.D. tries to arrange a transport to a higher level of care
Who’s to blame … ???
Is PTS to blame for the cumbersome ‘transport system ‘ arrangements ?
Sending M.D. tries to arrange a transport to a higher level of care
Who’s to blame … ???
IHA Patient Transport Service (PTS) ???
IHA Patient Transport Service (PTS) – goes to battle for you
IHA Patient Transport Service (PTS) – sometimes we take our lumps …
IHA Patient Transport Service (PTS) – keeps fighting !!!
IHA Patient Transport Service ( PTS )
‘ Trying to create a better transport system ‘
‘ Trying to create a better transport system ‘
For all of us
TRANSPORT IN THE INTERIOR
Current Issues
Transport in the InteriorCURRENT ISSUES
BCEHS ( Government )
B.C.Ambulance Service( BCAS )
Patient Transfer Network ( PTN )
Patient Transport Service( PTS )
1. Too Many Silos
Transport in the InteriorCURRENT ISSUES
BCEHS ( Government )
B.C.Ambulance Service( BCAS )
Patient Transfer Network ( PTN )
Patient Transport Service( PTS )
1. Too Many Silos
Current Issues2) Too many points of access
1 800 561-1333 (PTN – Patient Transfer Network / formerly B.C. Bedline)
OR
1 250 320-1861 ( B.C. Ambulance Dispatch )
WHO DO I CALL ???
WHICH PHONE NUMBER ???
PATIENT TRANSFER NETWORK ( PTN )
A process in evolution
PATIENT TRANSFER NETWORK ( PTN )
A process in evolution