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    Standard Operat ingProcedures v6.0

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    Palmerston Norths Rescue Emergency Support Team Standing Operating Procedures v6.0b

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    0. Overview

    0. OVERVIEW ................................................................ ................................................................ ........................... 20.1 Introduction .......................................................... ................................................................ ...................................... 50.2 Intentions ................................................................ .............................................................. ...................................... 50.3 Abbreviations ................................................................................................................ ............................................. 5

    1. ADMINISTRATION PROCEDURES .................................................................... .................................................. 71.1 SOPs Approval ................................................................. .............................................................. ........................... 71.2 SOPs Review ............................................................................................................................................................ 8

    1.2.1 Amendments ................................................................ ............................................................... ........................... 81.3 Response Team Function and Coverage ........................... ........................................................................ ................. 91.4 Team Structure ...................................................................................................... ..................................................... 9

    1.4.1 Owning Organisation ........................................................................................................... ................................ 101.4.2 Rescue Manager .................................................................... ............................................................... ................ 111.4.3 Duty Team Leader ............................................................................................................................................... 131.4.4 2IC ....................................................................................................................................................................... 151.4.5 Safety Officer ............................................................. ................................................................ .......................... 161.4.6 Technician ................................................................... ............................................................... .......................... 171.4.7 Responder ............................................................................................................................................................ 181.4.8 Support Crew .......................................................................................................... ............................................. 191.4.9 Recruit ................................................................... .................................................................... ........................... 201.4.10 Welfare Support ........................................................... .............................................................. .......................... 211.4.11 Medic ........................................................... .................................................................... .................................... 221.4.12 Communications Specialist .............................................................. ................................................................ .... 241.4.13 Training Officer ..................................................................................... .............................................................. 251.4.14 Equipment Officer ............................................................................................................................................... 26

    1.5 Role Identification ............................................................ .............................................................. .......................... 271.6 Base of Operations ....................................................................... ..................................................................... ....... 281.7 Team Identification .................................................................................................................................................. 28

    1.7.1 Logos ................................................................................................................................................................... 281.7.2 Markings .................................................................. .................................................................. .......................... 301.7.3 Name Badges ............................................................................................................ ........................................... 301.7.4 Identification Cards .............................................................. ................................................................ ................ 30

    1.8 Administrative Communication ................................................................................................. .............................. 301.9 Record Management................................................................................................................................................. 31

    1.9.1 Access to Personal Files ............................................................... .................................................................. ...... 311.9.2 Responsibilities .......................................................... ................................................................. ......................... 311.9.3 Forms .................................................................................................................... ............................................... 32

    1.10 Nominal Crewing ................................................................................................................. .................................... 321.11 Pre-Deployment Arrangements ................................................................................................................ ................ 32

    1.11.1 Team Self-sufficiency ................................................................................................................ .......................... 321.11.2 USAR Resource Database .......................................................................... ......................................................... 321.11.3 Cover for Damage to Personal Effects ................................................................ ................................................. 331.11.4 Protection from Liability ........................................................... ..................................................................... ...... 331.11.5 Release from Employment ................................................................... ................................................................ 341.11.6 Reimbursement of Expenses ................................................................... ............................................................. 341.11.7 Income during Deployment ................................................................................................................................. 34

    1.12 Shift System ............................................................................................................................................................. 351.12.1 Duty Shift .................................................................. ................................................................. .......................... 351.12.2 Duty Team Leader ............................................................................................................................................... 35

    2. DEPLOYMENT PROCEDURES ............................................................... ........................................................ 362.1 External Activation................................................................................................................................................... 36

    2.1.1 NZRT Alert .............................................................. .................................................................. .......................... 362.1.2 Eq Rpt .................................................................................................................................................................. 36

    2.2 Internal Activation ............................................................ .............................................................. .......................... 36

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    2.2.2 Activation............................................................................................................................................................. 372.2.3 Exercise ..................................................................... ................................................................. .......................... 38

    2.3 Team Activation and Mobilisation ...................................................................... ..................................................... 382.3.1 Responding .......................................................................................................................................................... 382.3.2 Personal Rope Cache .................................................................. ................................................................... ...... 382.3.3 Personal swift water / Flood Cache ............................................................ .......................................................... 382.3.4 Personal Rural Fire Cache.................................................................................................................................... 39

    2.4 Deployment Documentation ............................................................. .................................................................. ...... 392.4.1 Incident Logs ....................................................................................................................................................... 40

    2.5 Driving Team Vehicles ............................................................................................................................................ 403 OPERATIONAL PROCEDURES...................................................................................................................... 41

    3.3 Incident Management ..................................................................................................................... .......................... 413.1.1 Media Releases ................................................................................................................ .................................... 41

    3.4 Incident Ground Communications ........................................................................................................................... 413.4.1 Call Signs ......................................................................................................................... .................................... 423.4.2 VHF ..................................................................................................................................................................... 433.4.3 PRS UHF ............................................................................................................................................................. 453.4.4 ASTM Whistle Commands ................................................................. ................................................................. 453.4.5 Light Sticks ....................................................................................................... ................................................... 45

    3.5

    Technical Operating Procedure ................................................................................... ............................................. 46

    3.3.1 References ................................................................ .................................................................. .......................... 493.3.2 Standards of Compliance .............................................................................................. ....................................... 49

    3.4 Medical Protocols ......................................................... ................................................................... ......................... 504. DEMOBILISATION PROCEDURES ................................................................ ............................................... 51

    4.1 Stand-down............................................................................................................................................................... 514.2 Equipment Servicing ...................................................................................................... .......................................... 514.3 Incident Reporting ............................................................ .............................................................. .......................... 514.4 Debriefing ................................................................................................................................................................ 514.5 Critical Incident Stress Debriefing ....................................................................................... .................................... 52

    5. EQUIPMENT AND LOGISTICS ...................................................................................................................... 535.1 Personal Equipment .......................................................... .............................................................. .......................... 535.1.1 Overalls ..................................................................... ................................................................. .......................... 54

    5.1.2 Safety Helmet: ..................................................................................................................................................... 545.1.3 Debris Gloves ...................................................................................................................................................... 545.1.4 Goggles / Safety Glasses .............................................................. .................................................................... .... 545.1.5 Footwear .............................................................................................................................................................. 545.1.6 Torch ................................................................... ............................................................. .................................... 545.1.7 First Aid ..................................................................................................................... .......................................... 545.1.8 Wet Weather Gear ............................................................... .................................................................. ............... 54

    5.2 Team Equipment ...................................................................................................................................................... 555.2.1 Loaned Equipment ..................................................................................................................... .......................... 555.2.2 Equipment Insurance ........................................................................................................................................... 56

    5.3 Commissioning Equipment ..................................................................................................... ................................. 565.4 Equipment Inspection, Logging and Maintenance ................................................................................................... 575.5 Decommissioning Equipment ..................................................................... ............................................................. 57

    6. PERSONNEL MANAGEMENT ............................................................ ............................................................ 586.1 Code of Conduct ................................................................ ............................................................. .......................... 58

    6.1.1 Dress Code: .............................................................. .................................................................. .......................... 586.1.2 Behaviour ................................................................... ................................................................ .......................... 586.1.3 Smoking policy ..................................................................................................... ............................................... 596.1.4 Use of Palmerston North City Council computers ........................................................................ ....................... 596.1.5 Software use and distribution ....................................................................... ........................................................ 596.1.6 Internet access and use ...................................................... .................................................................... ............... 606.1.7 Electronic mail (Email) .............................................................................................................. .......................... 616.1.8 Remote access .................................................................... .................................................................. ................ 62

    6.2 Recruitment ................................................................ ................................................................... ........................... 63

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    6.2.1 Previous Experience ................................................................... .................................................................... ...... 646.2.2 Member Requirements ................................................................ ................................................................... ...... 646.2.3 Recruit Status ............................................................................................................... ........................................ 656.2.4 Recruit Training ......................................................................................................................... .......................... 66

    6.3 Long Service Awards ........................................................................................................... .................................... 666.4 Criminal Record Checks .......................................................................................................................................... 676.5 Disciplinary Procedures and Dismissal .................................................................. .................................................. 67

    6.5.1 Disciplinary Action ................................................................. ............................................................. ................ 676.5.2 Dismissal .................................................................. .................................................................. .......................... 68

    6.6 Resignation ........................................................... ................................................................ .................................... 686.7 Health and Safety ..................................................................................................................................................... 69

    6.7.1 PPE Supplied ....................................................................................................................................................... 696.7.2 Alcohol and Drug Use ......................................................................................................................................... 696.7.3 Accident Register and Accident Investigation .......................................................................... ........................... 696.7.4 Identification of Hazards and Risks ............................................................................................................... ...... 706.7.5 Vaccination ...................................................... ................................................................ .................................... 706.7.6 Accident Compensation ............................................................................................................. .......................... 70

    7. TRAINING ........................................................................................................................................................... 717.1 Annual Plan .......................................................................................................................... .................................... 717.2

    Annual Plan Requirements ................................................................... .................................................................... 71

    7.2.1 Revalidation ............................................................ ................................................................... .......................... 717.2.2 Exercises ................................................................. ................................................................... .......................... 73

    7.3 Training Frequency .................................................................................................................................................. 737.3.1 Team Activities .......................................................... ................................................................. ......................... 747.3.2 Skills Maintenance ...................................................................... ................................................................... ...... 747.3.3 Leave ............................................................ .................................................................... .................................... 74

    7.4 Training Progression ................................................................................................................................................ 757.5 Training Logs ....................................................................................................... .................................................... 76

    7.5.1 Attendance Register ................................................................................................................... .......................... 767.6 Trainer Qualifications............................................................................................................................................... 77

    MEMBERSHIP AGREEMENT ............................................................ ................................................................. ..... 78

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    0.1 Introduction

    These standard operating procedures have been developed to consolidate previous SOPs. Allprevious versions and amendments are cancelled and replaced with this version.

    0.2 Intentions

    The intention of this document is to set out recognised best practice procedures and standards fororganisational and operational management.

    This document should be used to manage organisational and operational duties where practical. Butdue to the nature of the rescue industry, procedures may differ between events (training oroperational); other agencies that Palmerston North Rescue Emergency Support Team may bemanaged by or be working alongside from time to time. Therefore this document should be used at alltimes as a practical/safe best practice guideline rather than an inflexible rule.

    0.3 Abbreviations

    2IC 2nd In Command

    ACC Accident Compensation Corporation

    CFO Chief Fire Officer

    CIMS Co-ordinated Incident Management SystemCIS Critical Incident Stress (CIS Debriefing)CDEM Civil Defence and Emergency ManagementCDEMG Civil Defence and Emergency Management Group

    DTL Duty Team LeaderEMT-B Emergency Medical Technician - BasicEOC Emergency Operations CentreES Emergency ServicesEMO Emergency Management Officer responsible for RESTFRSITO Fire & Rescue Services Industry Training OrganisationIAP Incident Action PlanIMT Incident Management TeamIPENZ Institution of Professional Engineers New ZealandITO Industry Training OrganisationLGITO Local Government Industry Training OrganisationMCDEM Ministry of Civil Defence Emergency Management

    NRFA National Rural Fire AuthorityNST Urban Search & Rescue National Support TeamNZAB New Zealand Ambulance BoardNZFS New Zealand Fire ServicesNZ-RT New Zealand Response TeamNZS New Zealand StandardNZQA New Zealand Qualifications AuthorityO/C Officer in ChargeOPS OperationsPFD Personal Flotation DevicePHEC Pre-Hospital Emergency CarePNCC Palmerston North City Council

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    PPE Personal Protective EquipmentRAMS Risk Analysis Management SystemRAPID Response And Preparedness In Disasters (MCDEM Project)RDC Rapid Deployment CraftREST Rescue Emergency Support Team

    RM Rescue Manager

    SAR Search and Rescue

    SDA New Zealand USAR Search Dog Association (Inc)

    S/O Safety OfficerSITREPS Situation ReportsSOPs Standard Operating ProceduresUSAR Urban Search and Rescue

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    1. Administration Procedures

    1.1 SOPs Approval

    This document and its associated appendixes are approved to be used by the Palmerston NorthRescue Emergency Support Team (hereafter called the Team) by the Head of Civil Defence andEmergency Management (Palmerston North City Council) as from the date shown.

    The teams SOPs and registration as NZ-RT4 has been endorsed by the Manawatu / WanganuiCDEM Group.

    Stewart Davies: Date:(Head of CDEM)

    The amendments listed below are operative from the effective dates shown below.

    No Date of Entry Summary of amendment Effective Date1

    13/6/09 Change attendance register A to L pg77 13/6/09

    210/7/09

    Changed references to USAR and NZ-RT. Alteredequipment maintenance procedures. Update Technicaloperating procedures. Updated Unit Standards.

    10/7/09

    311/4/11

    Updated Head CDEM details, radio section, SRETrope cache, training standards, reference to electronic

    record keeping

    11/4/11

    4

    5

    6

    7

    8

    9

    10

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    1.2 SOPs Review

    These SOPs are reviewed annually by the Rescue Manger and the Emergency Management Officer(Rescue). However more frequent reviews may occur if required.

    The people and location listed below represent the minimum required distribution of this document

    and its subsequent amendments as noted in the SOPs approval section.

    Manawatu-Horizons Civil Defence Emergency Management Group Office Palmerston Norths Head of Civil Defence and Emergency Management Palmerston Norths Emergency Management Officers NZ Fire Service Palmerston North Fire District (CFO) Palmerston North Police District HQ: O/C SAR EOC Team members REST DTL bag

    Each member shall sign for their copy of the SOP and be re-issued when necessary (i.e.amendments made, excluding grammar and spelling)

    The original shall be identified by the approving signature and held by the Head of Civil Defence andEmergency Management.

    1.2.1 Amendments

    During the review process minor amendments to the SOPs may be required. These amendments willbe recorded in the amendment table in the SOP approval section (1.1) and updates supplied to theminimum distribution lists as laid out in section 1.2.

    Where any update is made, the version number shall change. Minor alterations will result in a singledecimal increase (e.g. 1.0 to 1.1) where major alterations, including to layouts will result in a wholenumber increase (e.g. 1.1 to 2.0)

    Sections which have been added or altered will be identified with a line on the left hand of the pageas per this example.

    Deleted sections will be identified with a D on the left hand of the page as per the example below.

    When the SOPs are reviewed the amendments will be included in the new version and thereferences shall be removed.

    D

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    Lead Agency / Incident Controller(OPS Manager)

    Duty EmergencyServices Officer

    Duty Team Leader

    Recruits

    SupportCrew

    Responders Technicians OtherSpecialists

    Rescue Manager(Administrative command only,except for declared emergency

    & posted to EOC)

    Administrativeositions*Safety Officer

    Non o erational roles

    1.3 Response Team Function and Coverage

    The purpose of the team is to:

    Provide an emergency response within the City of Palmerston North for any flood, storm swift

    water or high angle emergencies. Provide operational support to the Palmerston North Rural Fire Force. Provide support to the CDEM function of the Palmerston North City Council. Provide disaster capability, where possible. To contribute to the overall capability of the Manawatu-Wanganui Civil Defence Emergency

    Management Group. To provide any other such service as determined by the Head of CDEM.

    1.4 Team Structure

    Support Crew, Responders or Technicians may also be Communications specialists or Medics; insuch cases these members hold rank based on their qualification (i.e. Support Crew, Responder orTechnician). The Duty Team Leader shall not assume specialist roles (communications specialist ordog handler) whilst in command.

    *Administrative positions may also be appointed, from time to time, such as Training Officer,Equipment Officer and Social Coordinator

    In a major local event, the team may be split to form a large pool of leaders who can assumecommand of spontaneous and trained volunteers. In the event of a deployment to a major eventoutside of the Manawatu-Wanganui CDEM Group are; the team where practicable should remain

    together.

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    1.4.1 Owning Organisation

    The Team is operated by the Palmerston North City Council as per the Civil Defence EmergencyManagement Act 20021 in accordance with Ministry of Civil Defence and Emergency Managementguidelines.

    For administration issues, the primary contact is:

    Graeme McIntyreEmergency Management Officer (Rescue)Palmerston North City CouncilPrivate Bag 11034Palmerston NorthEmail [email protected] (06) 3568199Mobile 027 478 6079

    or

    Stewart DaviesHead of Civil Defence and Emergency ManagementPalmerston North City CouncilPrivate Bag 11034Palmerston NorthEmail [email protected] (06) 3568199Mobile 027 247 8767

    1 s. 18 (2) (a) General Powers of CDEM Groups allows CDEM Groups to recruit and trainvolunteers for CDEM tasks.

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    1.4.2 Rescue Manager

    Reporting to: Emergency Management Officer (Rescue)

    Duty Emergency Management Officer

    Responsible for: All REST members

    Delegation in absence: Duty Team Leader

    Qualifications: REST Technician (Team Leader preferred)

    Describe the roles and functions of a CIMS IMT- 22445

    CD Controllers Knowledge 7335

    Personal attributes: Skills in time, personnel and resource management

    Good communications and facilitation skills

    Responsible and reliable

    Policy and procedure development and auditing

    Role & responsibilities: Manage the Rescue Emergency Support Team

    Ensure the rescue team is maintained to operational status

    During a declared emergency, report to the EOC and undertake dutyas RM

    Provide resources and training support to the team in order toachieve and or maintain operational status

    Ensure an annual training plan is developed

    Ensure that re-validation takes place annually

    Keep the team informed of specialised training, promotional displaysand exercises

    Liaise between the EMO and the team

    Provide for the growth and training of new and existing members

    Resolve any conflicts/issues within the team; that are unable to beaddressed by the team for whatever reason

    Attend and chair quarterly team meeting

    Attend CDEM forums and report back to the team (if attendancerequested)

    Communicate relevant industry and sector developments andinformation to team

    Assist the EMO in maintaining personal files on team members

    Ensure the rescue equipment is maintained and replaced as requiredby Equipment Officer.

    Conduct any accident investigation as required

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    Annually audit equipment maintenance logs, personal logbooks, andactivity logs

    Liaise with other ES in pre-planning and mutual aid agreements forintegrating the rescue team as required

    Attend and/or facilitate inter-agency debriefs for multi agencyoperations

    Develop and distribute the Duty Roster

    Checks submitted Team Activity Log, ensure such logs arecompleted and filed

    Ensure personal kit issued is recorded using personal kit issueagreement

    Adhere to SOPs

    Appointment: Appointment of this position is by team nomination. The EMO thenappoints the RM at their discretion for a term of 24 months. However,incumbents can be elected for successive terms.

    A special meeting must be called if it becomes necessary to appoint aRescue Manager to this position within the 24 month term.

    The EMO may require the Rescue Manager to step down from theirposition if:

    1. The EMO is concerned with the action or conduct of the Rescue

    Manager and deems these actions to be detrimental to the team.2. Requested to do so by 75% of the team membership.

    3. If the Rescue Manager is unable to fulfil the key responsibilities ofthe position.

    4. If disciplinary action is brought against the Rescue Manager.

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    1.4.3 Duty Team Leader

    Reporting to: Rescue Manager

    Responsible for: Support Crew, Responders and Technicians

    Delegation in absence: Other Duty Team Leader or REST Technician as directed

    Qualifications: REST Technician (Team Leader preferred)

    Class 1 drivers license (recommended)

    Describe the roles and functions of a CIMS IMT - 22445 (recommended)

    Personal attributes: Leadership and Motivation

    Personnel Management

    Good communication skillsPro-active and responsible

    Capable of high work demands

    Role & responsibilities: Overall control of activities during training and at any operationalincident, under the direction of the Duty EMO

    Delegation of tasks within team during training and operationalincidents

    Direct mobilisation of team:o Role allocationo Equipment assembly/packingo Vehicle allocationso Food purchase if requiredo Ensure demobilisation requirements are met after all activities

    Ensure a safe working environment for the team is maintained duringtraining and operational deployment by either appointing; acting as,or making sure a S/O is present

    Assume position of RM, in their absence, during a declaredemergency

    Attend CDEM forums and meetings as required

    Ensure that the team members personal equipment and the teamsequipment is maintained to an operational level. This may includechecking of team members equipment to ensure its condition andtype is appropriate to operational use, spot checking of teamequipment

    Ensure such tasks as maintenance of team gear are beingundertaken.

    Ensure access to team equipment is available 24 hours a day, 7days a week

    Sign members Personal Activity Log after activities

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    Keep a complete record of incident events in notebook

    Adhere to SOPs

    Appointment: Appointment to this position is by roster or approved substitution - andby recommendation of the EMO upon completion of appropriate REST

    training requirements.

    The EMO may require the DTL to step down from this position if:

    1. Requested to do so by 75% of the team membership.

    2. Disciplinary action is brought against the DTL

    3. The DTL is unable to fulfil the key responsibilities of the position.

    4. If the EMO believes that their action or conduct is detrimental to theteams well being.

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    1.4.4 2IC

    Reporting to: Duty Team Leader

    Responsible for: Support Crew, Responders and Technicians

    Delegation in absence: Any qualified member

    Qualifications: REST Responder (Technician preferred)

    Class 1 drivers license (recommended)

    Describe the roles and functions of a CIMS IMT - 22445 (recommended)

    Personal attributes: Leadership and Motivation

    Personnel Management

    Good communication skillsPro-active and responsible

    Capable of high work demands

    Role & responsibilities: Provide deputy or alternate command at activities

    Provide assistance and support to the DTL

    Lead by example

    Record all relevant information in exercises and operations, bykeeping accurate information in own notebook

    Assist any team member when required

    Be an advocate in disputes or inappropriate behaviour betweenmembers

    Adhere to SOPs

    Assume the position of DTL in his/her absence

    Appointment: Appointment and duration to this position is by delegation from the DutyTeam Leader for each instance.

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    1.4.5 Safety Officer

    Reporting to: Duty Team Leader

    Responsible for: Nil

    Delegation in absence: Any qualified member delegated by the Duty Team Leader

    Qualifications: REST Responder (Technician preferred)

    Basic Risk Management - 20146 (recommended)

    Personal attributes: Observant and Alert

    Strong minded and pro-active

    Good communication skills

    Responsible

    Role & responsibilities: Ensure a safe working environment during any team activity

    Identify risks in training, operations and exercises and recommendactions to minimise, isolate or eliminate.

    Establish a site hazard board where appropriate

    Record all relevant information in exercises and operations

    Assist any team member when required

    Ensure team members have adequate breaks and refreshments

    Ensure accident register is completed if required

    Ensure safe work practices are maintained at all times

    Remain in warm/operational zone to monitor the safety of teammembers

    Liaise with other team S/O to share safety information

    Ensure first aid kit, fire extinguishers are readily available if required

    Adhere to SOPs

    Appointment: Appointment and duration to this position is by delegation from the Duty

    Team Leader for each instance.

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    1.4.6 Technician

    Reporting to: Duty Team Leader

    Responsible for: Nil

    Delegation in absence: Nil

    Qualifications: REST Technician

    Personal attributes: Observant and Alert

    Strong willed and pro-active

    Good communication skills

    Responsible

    Role & responsibilities: Perform technical rescue or emergency support skills

    Assist any team member when required

    Provide coaching, guidance and direction to responders

    Ensure safe work practices are maintained at all times

    Adhere to SOPs

    Participate in exercises and other on going training

    Maintain Personal Activity Log, and make suchdocumentation/records available for inspection by the RM or his/her

    delegated representative. Maintain the security of keys and swipe cards as issued

    Participate in equipment maintenance

    Attend a minimum of 60% of scheduled training

    Appointment: Appointment and duration to this position is by recommendation of theRM to the EMO upon completion of REST Technician trainingrequirements.

    Technician may be required to stand down from this position if asked todo so by the EMO if:

    1. Disciplinary action is brought against the Technician.

    2. If the Technician is unable to fulfil their key responsibilities of theposition

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    1.4.7 Responder

    Reporting to: Duty Team Leader

    Responsible for: Nil

    Delegation in absence: Nil

    Qualifications: REST Responder

    Personal attributes: Observant and Alert

    Strong willed and pro-active

    Good communication skills

    Responsible

    Role & responsibilities: Perform technical rescue or emergency support skills in accordanceto their qualification level

    Assist any team member when required

    Respond to the coaching, guidance and direction from technicians

    Ensure safe work practices are maintained at all times

    Adhere to SOPs

    Participate in exercises and other on going training

    Maintain Personal Activity Log, and make such

    documentation/records available for inspection by the RM or his/herdelegated representative.

    Maintain the security of keys and swipe cards as issued

    Participate in equipment maintenance

    Attend a minimum of 60% of scheduled training

    Appointment: Appointment and duration to this position is by recommendation of theRM to the EMO upon completion of REST Responder training andprobation requirements.

    Responder may be required to stand down from this position if asked todo so by the EMO if:

    1. Disciplinary action is brought against the Responder.

    2. If the Responder is unable to fulfil the key duties of the position.

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    1.4.8 Support Crew

    Reporting to: Duty Team Leader

    Responsible for: Nil

    Delegation in absence: Nil

    Qualifications: REST Support Crew

    Personal attributes: Observant and Alert

    Strong willed and pro-active

    Good communication skills

    Responsible

    Role & responsibilities: Provide operational support at REST activities

    Assist any team member when required

    Respond to the coaching, guidance and direction from technicians

    Ensure safe work practices are maintained at all times

    Adhere to SOPs

    Participate in exercises and other on going training

    Maintain Personal Activity Log, and make suchdocumentation/records available for inspection by the RM or his/her

    delegated representative. Ensure DTL verified log entry with theirsignature

    Maintain the security of keys and swipe cards as issued

    Participate in equipment maintenance

    Attend a minimum of 25% of scheduled training

    Appointment: Appointment and duration to this position is by recommendation of theEMO & RM upon completion of REST Support Crew training andprobation requirements.

    The EMO may require the Support Crew member to step down from thisposition if:

    1. Requested to do so by 75% of the team membership.

    2. Disciplinary action is brought against the member.

    3. The Member is unable to fulfil the key responsibilities of the position.

    4. If the EMO believes that their actions or conduct is detrimental to theteams well being.

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    1.4.9 Recruit

    Reporting to: Rescue Manager

    Responsible for: Nil

    Delegation in absence: Nil

    Qualifications: Nil

    Personal attributes: Observant and Alert

    Strong willed and pro-active

    Good communication skills

    Responsible

    Role & responsibilities: Undertake training in technical rescue and emergency support skills

    Complete REST Support Crew requirements within 12 months ofjoining, although completion of REST Responder requirements isstrongly encouraged

    Assist any team member when required

    Respond to the coaching, guidance and direction from teammembers

    Ensure safe work practices are maintained at all times

    Adhere to SOPs Participate in exercises and other on going training

    Maintain personal activity log, and make such documentation/recordsavailable for inspection by the RM or his/her delegatedrepresentative. Ensure DTL verifies log entry with their signature

    Participate in equipment maintenance

    Understand that until Support Crew qualified that they are notoperational and may not attend multi-agency exercises

    Attend a minimum of 80% of scheduled training during probation,

    and a minimum of 60% after probationAppointment: Appointment and duration to this position is by recommendation of the

    EMO & RM in consultation with the team (non-recruits) upon completionof recruit entry requirements.

    The EMO may require the member to step down from this position if:

    1. Requested to do so by 75% of the team membership.

    2. Disciplinary action is brought against the member.

    3. If the EMO believes that their actions or conduct is detrimental to the

    teams well being

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    1.4.10 Welfare Support

    Reporting to: Duty Team Leader

    Responsible for: Nil

    Delegation in absence: Nil

    Qualifications: REST Support Crew

    Cultural Communication 1304

    Emergency Welfare 7336

    Personal attributes: Observant and Alert

    Strong willed and pro-active

    Good communication skills

    Compassionate

    Responsible

    Role & responsibilities: In addition to their respective Support Crew, Responder orTechnician responsibilities, Welfare Support is responsible forensuring the teams welfare is looked after

    May assist with Welfare Centres as decided by EMO, RM or DTL

    Wears Support badge unless Responder or Technician trained

    Appointment: Appointment and duration to this position is by appointment by the EMO& RM after REST Welfare Support requirements have been achieved.

    The EMO may require the Communication Specialist to step down fromthis position if:

    1. Requested to do so by 75% of the team membership.

    2. Disciplinary action is brought against the Communication Specialist.

    3. The Engineer is unable to fulfil the key responsibilities of theposition.

    4. If the EMO believes that their actions or conduct is detrimental to theteams well being.

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    1.4.11 Medic

    Reporting to: Duty Team Leader

    Responsible for: Nil

    Delegation in absence: Nil

    Qualifications: REST Support Crew

    USAR Responder

    PHEC, EMT-B or higher

    Triage - 7319

    Personal attributes: Observant and Alert

    Strong willed and pro-activeGood communication skills

    Responsible

    Role & responsibilities: In addition to their respective Support Crew, Responder orTechnician responsibilities, the Medic provides an advanced first aidcapability for the team and/or patients

    Establishes and coordinates triage operations

    Provides clinical supervision to those applying basic levels of first aidcare

    Ensures first aid supplies, patient reports and triage tags within teamare maintained in a state of readiness

    Ensures patient care documentation is completed and filed with theactivity log

    Liaises with other health care professionals at incidents

    Provides medical monitoring of team members during deployments

    Follows up patient status with hospital and reports back on outcome(where appropriate)

    Undertakes additional medical training outside and / or operations ofthe annual training plan to maintain skills in emergency care

    Complies with medical standards of care as set by the ambulanceindustry

    Wears Medic badge when operationally appointed as Medic

    Appointment: Appointment and duration to this position is by appointment by the EMOand RM after completion of REST Medic requirements has been met.

    The EMO may require the Medic to step down from this position if:

    D

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    1. Requested to do so by 75% of the team membership.

    2. Disciplinary action is brought against the Medic.

    3. The Medic is unable to fulfil the key responsibilities of the position.

    4. If the EMO believes that their actions or conduct is detrimental to theteams well being

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    1.4.12 Communications Specialist

    Reporting to: Duty Team Leader

    Responsible for: Nil

    Delegation in absence: Nil

    Qualifications: REST Support Crew

    Operate a two-way radio -11282

    Operate a CDEM communications system - 20854

    Establish and Maintain a CDEM Communications System 20853

    Personal attributes: Observant and Alert

    Strong willed and pro-active

    Good communication skills

    Responsible

    Role & responsibilities: In addition to their respective Support Crew, Responder orTechnician responsibilities, Communications Specialists areresponsible for the operation of emergency communication systems

    Undertakes communication training outside of the annual trainingplan

    Advises the RM should any warning, infringement or prosecutionrelating to the Radio Communications Act or Radio Regulations bereceived

    Wears Support badge unless Responder or Technician trained

    Appointment: Appointment and duration to this position is by appointment by the EMO& RM after REST Communication Specialist requirements have beenachieved.

    The EMO may require the Communication Specialist to step down fromthis position if:

    5. Requested to do so by 75% of the team membership.

    6. Disciplinary action is brought against the Communication Specialist.

    7. The Engineer is unable to fulfil the key responsibilities of theposition.

    8. If the EMO believes that their actions or conduct is detrimental to theteams well being.

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    1.4.13 Training Officer

    Reporting to: Rescue Manager

    Responsible for: Nil

    Delegation in absence: Duty Team Leader

    Qualifications: REST Support Crew

    Approved BIT course

    Basic Risk Management - 20146 (recommended)

    Assessor 4098 (recommended)

    Approved Exercise Management training (recommended)

    Personal attributes: Observant and AlertStrong willed and pro-active

    Good communication skills

    Responsible

    Computer Literate

    Role & responsibilities: Develop an annual training plan in accordance with the SOPs

    Allocate responsibility for specific lessons contained within plan

    Ensure training record on personal files is kept current

    Ensure a skills matrix is maintained on all members

    Plan and coordinate recruitment selection and induction

    Inspect and monitor Personal Activity Logs and Team Activity Logs

    Develop SOP Exams

    Consider recognition of prior learning applications

    Appointment: Appointment and duration to this position is by appointment by the RMafter reviewing expressions of interest for a 12 month period.

    The EMO may require the Training Officer to step down from thisposition if:

    1. Requested to do so by 75% of the team membership.

    2. Disciplinary action is brought against the Training Officer.

    3. The Training Officer is unable to fulfil the key responsibilities of theposition.

    4. If the EMO believes that their actions or conduct is detrimental to theteams well being.

    D

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    1.4.14 Equipment Officer

    Reporting to: Rescue Manager

    Responsible for: Nil

    Delegation in absence: Duty Team Leader

    Qualifications: REST Support Crew (Responder preferred)

    Personal attributes: Observant and Alert

    Strong willed and pro-active

    Good communication skills

    Responsible

    Computer Literate

    Role & responsibilities: Maintain Equipment Commissioning Log and all equipment servicingLogs

    Ensure equipment is serviced and identified in accordance withequipment manufacturers instructions, SOPs or industry bestpractices.

    Notify Rescue Manager of any unserviceable equipment.

    Carry out audits of equipment and equipment maintenance logs.

    Ensure all equipment is serviceable and ready by coordinating anynecessary additional servicing and maintenance of equipment.

    To receive new equipment from EMO, RM or supplier and arrangethe commissioning, log entry and identification of such equipment.

    Develop and maintain a list of type approved equipment that teammembers may purchase and use during team activities.

    Inspect and monitor members personal equipment and equipmentlogs.

    To ensure the cleanliness of the equipment store.

    Appointment: Appointment and duration to this position is by the RM after reviewingexpressions of interest for a one-year period.

    Equipment Officer may be required to stand down from this position ifasked to do so by the EMO if the Equipment Officer is unable to fulfiltheir key responsibilities of the position

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    1.5 Role Identification

    Internal rank is defined by training qualification (either Support Crew, Responder or Technician).

    All members shall be further identified by the following stripe system on their helmets:

    Position Strip

    Duty Team Leader 2 Red Reflective stripe

    2IC (if appointed) 1 Red Reflective stripe

    Technicians 1 Orange Reflective stripe

    Responders 1 Orange Reflective stripe

    Support Crew 1 Orange Reflective stripe

    Medic* 1 Green Reflective stripe

    Recruits 1 Orange Reflective stripe

    * Only operational members who hold the REST Medic qualifications are permitted to have the greenstripe.

    Support Crew are people who provide assistance to the RM or operational support for the Duty TeamLeader. These may include, but not limited to welfare, logistics, communications etc.

    An area above the left chest pocket will have Velcro strips to allow badges of team designations tobe changed accordingly as follows:

    Designation Background Text Colour

    Team Leader White Red

    2IC White Red

    Technician Rescue 3 Swiftwater Rescue Technician

    Responder Rescue 3 Swiftwater First Responder

    Support Crew Red White

    Safety Red White

    Medic Green White

    Recruit No patch issued

    Name Badge Red White

    Multiple designations may not be worn.

    A backup set of badges will be kept in the REST cabinet. There will be a minimum of one backupbadge for every other badge issued (except name badges).

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    1.6 Base of Operations

    Primary meeting location:Emergency Operations CentrePalmerston North City Council

    The SquarePalmerston North

    Secondary meeting location:Civil Defence Equipment ShedPalmerston North City Council DepotAlbert StPalmerston North

    1.7 Team Identification

    During all operations, except for swift water, members are to be dressed in overalls according to thefollowing specifications and markings.

    The overalls are to be red polyester/cotton or cotton overalls marked with reflective tape (as specifiedby PNCC Emergency Management) or in the case of rural fire, in approved overalls.

    These overalls are only to be used to carry out the activities described in the SOPs and worntravelling immediately to and from such activities. Overalls or uniform shall not be worn in publiclicensed premises or while dining in at any restaurant unless with the prior approval of the EMO, RMor their delegate

    The uniform must be worn in a responsible manner, refer to code of conduct section.

    1.7.1 Logos

    The following logo is the official Rescue Emergency Support Team logo; the guidelines providedensure consistency and clarity while achieving maximum impact.

    The Civil Defence logo is protected under the Civil Defence and Emergency Management Act. Anyperson who uses it without authorisation; or conceals, removes, alters, defaces, or obliterates a CivilDefence logo commits an offence.

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    The CD logo may only be used for the purposes of the Act by

    A. The responsible department; orB. Civil Defence Emergency Management Groups; orC. Local authorities; orD. Persons authorised for the purpose by the responsible department, a Civil Defence

    Emergency Management Group, or a local authority.

    The use of the REST team logo by team members for official purposes is permitted under subsectionC. The use of the logo by any other person must not suggest affiliation to the Rescue EmergencySupport Team unless authorised from the EMO (subsection D).

    The logo may not be placed in any location either electronically or physical that may be offensive,unethically, immoral or in such a manner that it might reflect on the Rescue Emergency SupportTeam or Palmerston North City Council in a negative way.

    The logo shall not be altered in anyway except for resizing and must not be smaller than 45mm inlength.

    Minimum size is 45mm

    Whenever possible, the logo should be reproduced in full colour. The colours to be used in printedmaterials are

    Printing manufacturers standard blue: PMS Pantone 294 (C100%, M72%,Y0%, K26% ) Printing manufacturers standard yellow: PMS Process Yellow (C0%, M1%, Y100%, K0%)

    Team overalls will display the following shoulder patch. This logo is reserved for use as a shoulderpatch and should not be used for any purpose without consent from the EMO

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    1.7.2 Markings

    The markings are to be positioned as determined below:

    Position Patch

    Right Shoulder REST patch

    Left Shoulder NZ-RT4 Patch

    Right Breast (above pocket) Name badge (Velcro)

    Left Breast (above pocket) Primary designation patch (Velcro)

    1.7.3 Name Badges

    This will show the team members last name and first initial, and will be displayed above the rightbreast pocket.

    1.7.4 Identification Cards

    In addition to the above, when responding to a USAR incident or exercise, all personnel must carrytheir USAR Orange Card or Ticket with them at all times unless the Incident Controller requires themto submitted for a Personnel Accountability System or Track & Trace of personnel and equipment.

    Identity Cards issued by PNCC Emergency Management under the CDEM Act 2002, must also becarried during a declared emergency.

    1.8 Administrative Communication

    Routine information from management will be passed to the Team on training nights either directlyfrom the RM, or where not possible by the EMO. All communications to and from emergency servicemanagement shall be through the RM via email, phone, letter or meeting.

    In addition to regular training nights, the RM shall organise and chair quarterly meetings involving allteam members to facilitate training requirements and any other issues.

    General discussions can be posted by email to [email protected], although this cannot berelied upon so must not be used for urgent or important communication.

    If team members have issues that can be deemed as sensitive, that due to circumstances they do notwish to discuss with RM they may approach the EMO or Head of CDEM.

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    1.9 Record Management

    Each member shall have a personal file containing personal information, next of kin, medical andcriminal history, recruitment and training information (including copies of qualifications) and any otherrelevant information.

    Personal files shall remain confidential and only accessible by the EMO and RM; and shall be kept ina secure manner in the EMOs office. The RM may also maintain a copy of these records and mustalso be kept in a secure manner.

    In addition to each members personal file, members are responsible for maintaining a PersonalActivity Log of all trainings and operations. These logs may also be inspected at any time for thepurposes of a re-validation or audit.

    Upon completion of service with the team, operational or non-operational, all files on member shall begiven to the EMO. These will be held by the EMO for seven years and shall be made available at therequest of auditors.

    1.9.1 Access to Personal Files

    The sections pertaining to recruitment, training and qualifications achieved may be inspected at anytime for purposes of a scheduled or random audit. This shall be conducted only by persons approvedby the EMO (e.g. the Training Officer).

    The records shall be retrievable within 5 working days for auditing purposes. The Personal File shallremain confidential and only accessible by the EMO, RM and the team member or any othersupporting agency after prior approval from the member in question. The Training Officer may accessinformation specifically relating to training issues through the EMO or RM.

    1.9.2 Responsibilities

    Team Members: Must provide relevant information as requested by the EMO or RM for their Personal File. Information provided must be true and accurate.

    Rescue Manager:

    Ensure information on the personal files are current and accurate. Ensure the personal files are only viewed by authorised individuals Forward all relevant information to the EMO

    Emergency Management Officer:

    Ensure the information remains confidential at all times and viewed only by authorisedindividuals

    Ensure the files are kept in a safe and secure location Ensure the files are destroyed after seven years of the member exiting the team.

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    1.9.3 Forms

    Approved forms such as equipment forms, loan forms, attendance registers, personal evaluationforms and others are contained in the Approved Forms document, they are also availableelectronically to members.

    An approved electronic system may be used instead of forms.

    1.10 Nominal Crewing

    The Team will have a minimum membership of 8 and a maximum of 16, the maximum may beexceeded at the discretion of the EMO.

    The minimum number of persons to attend an operational incident shall be 4, except for USAR whichrequires a minimum of 8. All personnel shall be suitably qualified.

    Support Crew are additional to the above minimum response and team membership levels.

    1.11 Pre-Deployment Arrangements

    Pioneer New World

    PNCC operates a charge account with Pioneer New World in Palmerston North. Although the teamhas food supplies for self-sufficiency, on occasion additional food may be required for deployment,exercise or training. A PNCC order number can be supplied by either the EMO or Duty EMO on caseby case basis.

    Each Team Leader has a Charge Account Identification Card which needs to be presented to thecheckout operator when supplying an order number at the time of purchase.

    Palmerston North Police Search and Rescue

    A complete Rope Technician cache may be available for training or emergencies by contacting thePolice SAR duty officer. The cache should only be used where there is a legitimate need and shouldnot be used instead of the REST cache.

    1.11.1 Team Self-sufficiency

    The team has sufficient food to feed the team for 3 days. For out of area deployments where there isno risk to Palmerston North, additional food is available (EOC cache) and can be loaded prior todeployment.

    The team carriers a minimum of 40 litres of water, additional water supplies (from CD store) can beloaded before deployment if necessary.

    1.11.2 USAR Resource Database

    When completing the USAR Resource Database the following fields must be completed as per the

    example below.

    D

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    Personnel Number (USAR): NZQA Number as per REST ID card

    Surname: Members last name

    First Name: Members first name (not nick name)

    Phone 1: +6486507396

    Phone 2: +64262535744Phone 3: +64663568199, Ext Emergency Management

    Organisation person is from: Local Authority

    Organisations personnel Number:

    Team assigned to: Rescue Emergency Support Team (NZ-RT4)

    Position: Select appropriate qualification

    Watch: Blue, Yellow or Black

    Region / Location: Western

    NZQA Hook on Number: NZQA Number

    Street Number: Private Bag 11034Street Name: PNCC, Emergency Management Section

    Suburb Name: Palmerston North

    Status: Available

    1.11.3 Cover for Damage to Personal Effects

    In the event of loss or damage of personal effects and if, as result of training or operational actionswhich is proven not to be wilful or negligent, PNCC may reimburse or replace the items.

    From time to time any personal equipment that a member uses at an incident may be replaced ifagreed prior to its use this will be at the discretion of the Head of CDEM in all cases.

    1.11.4 Protection from Liability

    PNCC provides indemnity to every employee, up to a limit of $500,000 against any third party actionbased upon any act, omission or statement (written or verbal) whilst carrying out lawful dutiesrequired by PNCC as per policy MT26/01.

    Members of the team are considered to be employees and are therefore covered by the above policy.

    Team members are required to inform the EMO immediately upon becoming aware of any possibleaction against the Council.

    During a Civil Defence declaration members are further covered under section 110 of the CivilDefence and Emergency Management Act 2002.

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    1.11.5 Release from Employment

    All members should advise their employers of their membership in the team and the possibility ofdeployment on short notice. A letter can be provided to employers verifying the person is a member

    of REST and the relevant deployment requirements depending on their role within the team.

    The Civil Defence and Emergency Management Act 20022 provides protection to employees fromdismal when acting under the direction of a Civil Defence Controller, although there is no requirementfor the employer to make payments during the employees absence.

    1.11.6 Reimbursement of Expenses

    PNCC shall cover all training costs as outlined in an approved training plan. Such expenses aregenerally confined to:

    Course & re-certification Swift water Rescue course fees Pool entry fees for formal water rescue training sessions NZQA/ITO credit reporting fees NZQA/ITO Certificate issue fee FRSITO Orange Card issue fee

    All other expenditure must be approved prior by the EMO. NZQA Hook On fees are generally theresponsibility of members.

    PNCC may also provide or reimburse reasonable and actual expenses associated with training,

    exercises or operational deployment (i.e. travel, food, and accommodation). This will be at thediscretion of the Head of CDEM.

    PNCC shall provide or subsidise equipment as per the policy listed in 5.1.

    1.11.7 Income during Deployment

    Loss of wages will not be reimbursed unless approved by Head of CDEM prior to the dates claimed.

    2 s. 112 Absence on duty not to affect employment rights

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    1.12 Shift System

    The team may operate a duty shift system depending on nominal crewing. Duty shifts will consist oftwo operational shifts being Yellow and Blue. Operational members (not recruits) will be assigned to a

    shift and will be rostered on a week on / week off basis.

    Shifts should be balanced based on capability, experience and expected response times of members.Where possible each shift must also consist of at least one person who holds the Team Leaderqualification.

    Non operational members or those on leave, who may be deployed at the discretion of either theEMO or RM.

    1.12.1 Duty Shift

    Duty starts / finishes every Tuesday at 18.45. Members on the current duty shift are expected to havetheir pagers on and in hearing range at all times. Members are to be able to respond within 20minwhile on duty.

    Should a member be out of this coverage area for any reason they are responsible for arranginganother member of equal or higher qualification to cover them and advising the DTL. If suitable coveris not found the member must advise the DTL immediately.

    1.12.2 Duty Team Leader

    If the Duty Team Leader is unable to remain within 20 minutes of the primary meeting place at anytime they are to ensure they hand over the DTL role to the other DTL in their shift and arrange coverfrom a Technician in another shift.

    Where this is not possible they shall attempt to arrange cover from a DTL in another shift. Whereneither option is possible they shall arrange cover from the most qualified available member fromanother shift.

    If no cover is available the DTL shall advise the Duty EMO and RM they are going to be out of thearea with no cover.

    Duty Team Leaders should note that the Duty EMO roster is from Wednesday to the following

    Wednesday.

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    2.Deployment Procedures

    2.1 External Activation

    Agencies requesting the activation of the team should make contact in the following order (order ofpriority):

    1. NZ-RT4 Pager (for MCDEM / NZFS / Police use only)2. Duty Emergency Management Officer Pager: 02625357443. Council Call Centre 06 3568199

    Deployment request shall not be made directly to individual team members.

    2.1.1 NZRT Alert

    Pager messages via MCDEM are normally prefixed with NZRT Alert although may also be prefixedwith Team Manger or Teleconference.

    These should only be answered by EMO or RM unless the EMO or RM has asked a member toanswer on their behalf.

    2.1.2 Eq Rpt

    Other notifications may also occur by automatic systems such as the USAR earthquake warningsystem. These are for information purposes only.

    2.2 Internal Activation

    Unless the team has been activated directly by an external agency (as per External Activationprocedure), the team will be activated by the Duty EMO or any other person authorised by the EMO.

    The team shall be contacted via (in order of priority):1. Pager2. Phone Landline or Mobile3. Physical, visit member on a chain basis, e.g. First person contacted, visits the two people

    geographically closest, in turn they visit two others etc.

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    2.2.2 Activation

    Level Explanation

    Notification Pager messages are prefixed with Notification only.

    Notification of currently developing situations. Duty Shift shouldconsider checking personal kit to ensure it is ready fordeployment if required.

    The team is not required to take any action and serves forinformation purposes only.

    No further pager messages should be expected.

    Standby Pager messages are prefixed with Standby

    Duty Shift should make arrangements for deployment includingnotification to family, permission for leave from employer, andensure personal kit is operational.

    Members may be requested to assist with pre-deploymentarrangements if required.

    Depending on incident type, Duty Team Leaders shouldconsider:

    Placing further team members on standby if required

    Pre-assembly of cache for development

    Preparation of vehicles for deployment

    Purchasing of food if required

    Development of deployment and communications plan

    Monitoring media sources of the incident or an impendingincident

    Expect either Activation or Stand Down pager message tofollow.

    Activation Pager messages are prefixed with Activation.

    Duty Shift should immediately procedure to the Primary MeetingLocation unless otherwise advised.

    Members are to travel at normal road speed and without anyviolation of road traffic law or regulations.

    Stand Down pager message will be send at the end of thedeployment so non duty members are notified.

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    2.2.3 Exercise

    Deployment or SITREP messages sent for exercises purposes must be prefixed with For exercise toensure there is no confusion. The prefix may also contain the name of the exercise e.g. For exerciseAlpha

    2.3 Team Activation and Mobilisation

    Where Duty Shifts are used, the RM shall provide a roster for duty personnel. All operational teammembers are available on call if required, however a Duty Team Leader and Duty Shift (Technicians,Responder and Support Crew) are rostered to ensure a minimum level of response can be met.

    Should the Duty Team Leader not be available, or fails to respond the highest qualified member shallassume their role upon the approval of the Duty EMO.

    The team will have an activation and deployment time of no more than 20 minutes for swift water/ropeoperations operations, no more than 60 minutes for rural fire support, and within 2 hours for all other

    deployments. These timings relate to the maximum time for the team to respond to the meetinglocation, assemble cache and leave from the meeting location to the incident, not actual travel time tothe incident.

    Deployments shall be tested (and timed) no less than twice a year and may be a component of anannual exercise.

    2.3.1 Responding

    Upon notification team members are to assemble at the primary meeting place, unless otherwise

    stated. The Duty EMO shall contact the Duty Team Leader and approve the deployment

    If approval is not received and the deployment is within 100km of the primary meeting area, the teammay deploy without approval.

    All members shall proceed to the designated meeting point at normal road speed and without anyviolation of road traffic law.

    2.3.2 Personal Rope Cache

    For rope rescue incidents, responding personnel should bring:

    Personal protective equipment Personal medicines Change of clothes Towel Snacks and drink

    2.3.3 Personal swift water / Flood Cache

    For swift water or flood incidents, responding personnel should bring:

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    Personal protective equipment Thermals Personal Wet/Dry suit (optional team supply available) Personal PFD, gloves and water helmets (optional team supply available) Personal medicines Change of clothes

    Towel Snacks and drink

    2.3.4 Personal Rural Fire Cache

    For supporting rural fire incidents, responding personnel should also bring their FRSITO Red Card ifissued.

    Suitable Rural Fire PPE will be supplied to members as required..

    2.4 Deployment Documentation

    On arrival at the meeting location all members are to report to the Duty Team Leader.

    If the deployment is a result of a declared emergency or if the team is being responder under the NZ-RT system members will also carry out the following tasks:

    1. Complete next of kin form (Red Cross registration form)2. Undergo personal kit inventory check3. Confirm appropriate qualifications4. Confirm CDEM Identity Cards are carried as issued by PNCC

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    2.4.1 Incident Logs

    At all team activities, a Team Activity Log is to be completed by the person in charge and filed by theappropriate person/s.

    The Attendance Register shall also be completed as per Attendance Register section of these SOPs

    Situation Reports and Incident Action Plans (Targeted Incident Planning System) shall be used whereappropriate.

    2.5 Driving Team Vehicles

    All Drivers of PNCC vehicles shall hold the appropriate class of licence as per PNCC policy MT54 andmust be made available for checking on request.

    Drivers must drive to events and incidents at a normal road speed and without any violation of road

    traffic laws. If the vehicle is fitted with flashing beacons and/or sirens, it shall still be driven at roadspeed and normal road traffic laws apply, unless directed otherwise by a Constable, Civil DefenceController; or Duty EMO during Rural Fire deployments.

    Any infringement notice for either parking or speeding and any towage fees incurred due tonegligence on part of the team member must be paid by that member.

    If a member is involved in an accident they must not admit or accept liability for the incident. Anaccident form (available from carpool or councils garage) must be completed and the EMO advisedas soon as practicable.

    All vehicle faults must be reported to the RM or in his/her absence the Duty EMO. If a fault renders avehicle unsafe in any way, it must not be driven.

    If the RM or EMO authorises a vehicle to be taken home on team business, it must be parked onprivate property, preferably under cover, away from streets, berms and footpaths.

    Communication between PNCC Civil Defence vehicles will be on channel 14 (PNCC CD6) unlessotherwise directed by the Incident Controller, EMO or DTL. Call signs will be vehicle fleet numbers(eg C85 & C83)

    The driver is responsible for completing the log book for the vehicle. If the use was for operationalpurposes the job number 351288221 is to be recorded in the entry, where as all team training shall be

    recorded as 351288217.

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    3 Operational Procedures

    3.3 Incident Management

    The team shall use the Coordinated Incident Management System at both single and multi-agencyincidents.

    3.1.1 Media Releases

    Only those persons authorised by the CDEM Group and/or Duty EMO shall make any statements tothe media.

    These persons should have attended a course on this subject or have other appropriate training todeal with the media and be familiar with PNCC policy MT72.

    Other personnel should refer media to the Incident Controller, or if appointed the Media LiaisonOfficer.

    3.4 Incident Ground Communications

    Communications may include but are not limited to:

    Two way radios (VHF & UHF) DTL cell phone and personal cellular phones

    Air horn (located in the rescue response trailer) Siren Whistle Light sticks Iridium satellite phone (when available) Satellite Personal Tracking (SPOT) (when available)

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    3.4.1 Call Signs

    The team will use the following call signs unless designated another call sign for operational purposesby the Incident Controller.

    IMT call signsPerson, Position or Team Call Sign

    Incident Controller [Site location] Control

    Logistics Manager [Site location] Logistics

    Intelligence/Planning Manager [Site location] Intel

    Operations Manager [Site location] Operations

    Site Safety Officer [Site location] Sierra

    Information Manager [Site location] Information

    Liaison Manager [Site location] Liaison

    Team call signs

    Person, Position or Team Call Sign

    Team REST

    Team Leader REST Zulu

    2IC REST X-ray

    Recon or rescue team 1 REST Alpha

    Recon or rescue team 2 REST Bravo

    Recon or rescue team 3 REST Charlie

    Canine Search Team REST Delta

    Recon or rescue team 4 REST Echo

    Medic REST Mike

    Safety Officer REST Sierra

    Vehicles PNCC vehicle number, e.g. C85, C83 or C20

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    3.4.2 VHF

    The team operates VHF radios using PNCC CD6 (ESX 76) unless otherwise directed by the IncidentController, EMO, or DTL. The team also has access to the following VHF communicationscapabilities.

    ICOM handelds

    Channel User Usage Ch. ID Base Tx (/ Mobile Tx)

    1 Fire 1 Simplex ESX 66 143.82500

    2 Fire 2

    3 Fire 3

    4 Fire 4/Air Ops

    5 SAR 1 Simplex

    6 SAR 3 Duplex

    7 ES Liaison Simplex ESX 39 140.9875

    8 ES Liaison Duplex ESB 164 143.0500 / 140.5000

    9 PNCC CD1 Duplex ESB 2 141.02500 / 138.02500

    10 PNCC CD2 Simplex ESX 49 143.61250

    11 PNCC CD3 Simplex ESX 51 143.63750

    12 PNCC CD4 Simplex ESX 52 143.6500

    13 PNCC CD5 Simplex ESX 75 143.93750

    14 PNCC CD6 Simplex ESX 76 143.95000

    15 Tararua CD Duplex ESB 44 141.55000 / 138.55000

    16 Region CD Duplex ESB 132 142.65000 / 139.65000

    The swift water ICOM handhelds are also capable of NZ marine channels.

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    Kenwood handhelds

    Channel User Usage Ch. ID Base Tx (/ Mobile Tx)

    1 PNCC CD1 Duplex ESB 2 141.02500 / 138.02500

    2 PNCC CD2 Simplex ESX 49 143.61250

    3 Region CD Duplex ESB 132 142.65000 / 139.65000

    4 Horowhenua CD Duplex ESB 3 141.03750 / 138.03750

    5 Manawatu CD Duplex ESB 150 142.87500 / 139.87500

    6 Rangatiki CD Duplex ESB 130 142.62500 / 139.62500

    7 Ruapehu CD Duplex EN 127 152.32500 / 154.10625

    8 Tararua CD Duplex ESB 44 141.55000 / 138.55000

    9 Wanganui CD Duplex ESB 42 141.52500 / 138.52500

    10 NZFS Fire1 Simplex ESX 66 143.82500

    11 PNCC CD3 Simplex ESX 51 143.63750

    12 PNCC CD4 Simplex ESX 52 143.650013 PNCC CD5 Simplex ESX 75 143.93750

    14 PNCC CD6 Simplex ESX 76 143.95000

    15 ES Liaison Simplex ESX 39 140.9875

    16 ES Liaison Duplex ESB 164 143.0500 / 140.5000

    The response vehicles and portable base sets have the following additional channels.

    Channel User Simplex/duplex Ch. ID Frequency

    17 Police SAR Simplex 01 SX 140.58750

    18 Police SAR Simplex 02 SX 143.66250

    19 Police SAR Duplex 03 DU 141.71250 / 138.71250

    20 Police SAR Duplex 04 DU 141.72500 / 138.72500

    21 Marine Emergency Simplex Ch. 16 156.80000

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    3.4.3 PRS UHF

    The team also operates PRS UHF radios on the following channels:

    Channel Usage Base Tx Use

    29 Simplex 477.125 Primary Tactical

    39 Simplex 477.325 Alternate Tactical

    Although other channels may be used as directed by the DTL, channels 5 (476.525 Duplex) & 11(746.675 Simplex) are used for public emergency chan