Safety TrackDriver/Dispatch

User GuideThe Garmin PND Interface

Garmin & The Driver/Dispatch System

The Driver/Dispatch system gives a Safety Track user the ability to communicate with a Garmin Personal Navigation Device (PND). This communication occurs by sending a route of stops to the device from the Teluware routing module or sending messages to the PND from either the routing or messaging modules in our application. This extremely user-friendly process is detailed in the ‘Help” section of the Teluware GPS fleet management application. The purpose of this guide is to detail what it all looks like from the driver end – while actually viewing the PND. We will also cover the mechanics of entering & sending a message and using the Garmin PND to get directions to self-entered stops as well. Please read on to review the process by which we use this very useful dispatch tool.

Receiving Routes & Messages

Shown to the right is the default screen seen when using the PND if no route or message has been sent. Simply press the dispatch button to enter an address or location to get directions to.

If a route or message is dispatched to the PND you will see the appearance of the following icons. You will hear the chime when the icon appears.• The appearance of a flag signifies

that a route has been sent to the device. Simply tap the flag and the route will load.

• The appearance of letter with an exclamation point signifies that a message is to be read. Tap the icon to see the message.

Routing & Messaging – Accepting dispatched route

When the flag icon is tapped the route stops will appear in this manner. The stops will be numbered to the left by the order of their entry. Tap the selected address to receive directions to that stop. To delete the stops tap “Delete”.

After you have tapped the selected stop it will appear on the next page with the address as shown here. Any messages sent with the selected stop will appear here also. To get directions to the stop press “Go”.

After you have pressed “Go”turn-by-turn directions to the selected stop will appear on your Garmin PND as shown here. You will now be placed in “Enroute” status in the Dispatch module.

Routing & Messaging – Accepting dispatched route (Continued)

As a driver completes the stops on a route they will be marked with a check mark to list each stop as being completed. The Safety Track “Dispatch” module will display time stamps defining when the driver started the trip (Enroute), when the driver arrived (Arrived), when the driver exited the stop (Departed) and when the driver completed the job (Completed).

A driver may delete all the stops from the route on the PND by pressing the “Delete” button then the “Yes” button. This will result in a “Rejection” status being sent to the Teluware “Dispatch” module for all the stops in the route

Routing & Messaging – Accepting a dispatched message

When the message icon is tapped as shown here to the left the message will be displayed as shown here to the right

If the message icon from the menu is tapped any messages in the “In-Box” will be displayed as shown here on the right. After tapping a specific message it will then be displayed as shown to the upper right,

At any timer a driver may tap “My Stops” to see the route or stored routes on the PND. The driver may also tap “Find Location” to use the PND to find a driver entered location.

Routing & Messaging – Accepting a dispatched message

A Safety Track user may send a “Yes/No” question from the messaging or routing modules to the Garmin PND. The driver will have the option of answering yes or no to the question as shown below.

After tapping the “Messages” icon in the menu the list of messages and their status will be displayed as shown below. Unopened envelopes signify messages that have that have not been read

A driver may also receive a message with a “Read Receipt” requested. The driver will simply have the option of tapping “OK” at the bottom of the PND screen to confirm that the message has been read.

Routing & Messaging - Sending a message from the PND to the Safety Track Application

Creating a Message -

To create & send a message from the PND simply tap the “Messages” icon as shown to the left (accessed by tapping the “Dispatch” bar) then tap “Create Message” as shown to the right.

This action will make the keyboard appear. You may then type the message, tap “Done” as shown to the left and then answer “Yes” to the “Send Message?” icon shown to the right. To start over simply tap “No”.

Inbox & Outbox – Reviewing your messages (both received and sent)

To see messages stored in the In or Out boxes simply tap the icon to see the list. Messages marked by a closed envelope have not yet been read. Messages with an open envelope have been read. Messages in the “Outbox” marked with a red arrow have been sent to a recipient in the Safety Track application.

Easily check your Inbox & Outbox

Things You Should Know About the Garmin PND & The Safety Track Driver Dispatch System

The Garmin PND always works best when “hardwired” in the vehicle.The Driver/Dispatch application will not work on the Garmin PND if the device is in in battery mode. The PND needs a source of constant power to operate correctly with our application and the SmartAntenna. While the PND will work with a temporary auxiliary power adapter our tests have shown that this power method may yield inconsistent results due to minor power interruptions from poor connectivity.The length of a message (sent without a route stop) may not exceed 110 characters.Messages sent with a route stop (from the “comment” section of the address line in the routing application) will have their content size reduced by the amount of characters in the location address. If there are 35 characters in the address then the message size will be limited to 75 characters.A driver may use the PND as a normal location device at any time by simply tapping the “Find Location” icon located on the “Dispatch” menu.All Garmin PNDs working as part of the Driver/Dispatch application must use an approved cable for connection to the SmartAntenna RS 232 serial interface cable. There are several cables that may be used based on the model type of the Garmin PND. To find the part number of the correct cable required please go to this link http://www8.garmin.com/solutions/pnd/supportedproducts.jsp