sap message wizard - xi config with mapping issue.pdf
DESCRIPTION
Message Wizard XI ConfigTRANSCRIPT
Error while transferring vendor from ECC to MM ( 204525 2013 )
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Message Administration
Classification
Message 204525 2013
created 06032013 - 082020 CET
Reporter Nishant Nishant Keloth
Customer Borouge Abu Dhabi Polymers Limited (483475)
Last change 17072013 - 094228 CET by SAP
Status Customer Action
Automatic closing of message on 07082013
Language English
Component BC-XI-IBC-MAP
Priority High
Business operations are seriously threatened and urgent
tasks cannot be executed
To send a High message to SAP the Affected System
must be production or the imminent go liveupgrade is
jeopardized If a go-liveupgrade is jeopardized enter a
Go-liveUpgrade date in the Business Impact section
Please complete the Business Impact section below
and allow remote system access for immediate and faster
support by SAP
Affected System
System ID Name D36 PI XI Development DR
Installation No Name 0020531211 NW VC 6102231 SAP BS
System Type Development system
Product Version SAP NETWEAVER PI 71
Operating System HP-UX 1131
Database ORACLE 11202
Technical Usage Type Process Integration
Changed on 06032013 by ASEP ABDUROHMAN (S0006578495)
Connection Status Access Data Provided Connection Open
Show All System Data Maintain Access Data Maintain Service Connection
Business Impact
Create a new Business Impact (optional)
Business Impact History
06032013 - 084712 CET - Business Impact by Nishant Nishant Keloth
Pending GoingLive or Upgrade Is at Risk Yes
GoingLiveUpgrade Date 23032013
Core business processes are affected and are at serious risk Yes
Is there a w orkaround No
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Description of Business Processes w ith Business Impact
MM SUS ScenarioVendor transfer from ECC to SUS using message Z_CREMAS_SUSMMCREMAS03
Connection open
With Semi Automatic Opening you can enable SAP to open service connections to your systems independently - at any time
and w ithout customer interaction
Access data provided Make sure to maintain the Contact Persons section below
Problem Details Error while transferring vendor from ECC to MM
Communication
Info to SAP
17072013 - 093938 CET - Reply by SAP Hello Nishant
After the system landscape registration is complete I have run the
cpa full cache refresh and the mapping programs are now updated
properly onto the cache
Could you please test your scenario once again and let us know the
results
Regards
Madhu
16072013 - 125917 CET - Info for Customer by SAP Dear Nishant
please note that I forw ard the ticket back to PI Mappings support
experts They w ill help you w ith the imediate issue as the system
landscape is correct and CPA cache updates f ine now
Maxim Naidenov
XPI Dev support
16072013 - 104617 CET - Info for SAP by Nishant Nishant Keloth Hi Maxim
We tried replication vendor and the same error still exists
Regards
Nishant
16072013 - 101300 CET - Reply by SAP Dear Dinesh
I started DIR and ESR tools and they registsred f ine associated w ith
domain correctly I check that CPA cache refresh runs f ine also
So seems the system D36 runs f ine now
Can you please retest your scenario and confirm if the issue is solved
Maxim Naidenov
XPI Dev support
14072013 - 073320 CET - Info for SAP by Dinesh Kumar server restarted also
14072013 - 072846 CET - Info for SAP by Dinesh Kumar
The missing parameter comsapaiiconnectintegrationserversldname is
created w ith the value is36aduxpi02
Dinesh
11072013 - 160608 CET - Reply by SAP Dear Customer
I am sorry for the delay w e had an overload situation recently
I checked your system D36 It is 710 SP4 w hich is pretty old SP that is
missing many improvements And in particular it is missing this
Note 1093249 - Reducing SLD communication in XIPI High Availability Set
In my oppinion you need this because you have tw o system - D36 and Q46
on same host and same DB name
Easiest w ould be to implements the w orkaround and create manually the
missing Exchange Propfile key
1677629 - Excessive SLD communication causes high CPU usage in Process I
Please do it restart the w hole system and return the ticket so I
could check further
Maxim Naidenov
XPI Dev support
11072013 - 124658 CET - Call to Customer by SAP Customer Call
Performed on 11072013 144500
Contact person gentleman at +971501777888
Contact person gentleman at +971501777888
Status of discussion
Customer reached
Subject of conversation
Explained that the developer has been informed requesting an urgent
update As agreed there w ill be no escalation now
SAP Critical Incident Management EMEA Manager on Duty
07072013 - 084605 CET - Info for SAP by Dinesh Kumar Dear Marta
We are getting a same result w hen w e retried the w hole process What w e
observed is w hen w e restarted the system after manual entry of create
missing associations to XI Domain for Integration
Directory Integration Repository and RWB is missing back We tried to
recreate it as per your screen shot and given a restart again had the
same issue
Anyw ay attaching the cache result again Kindly check and provide the
solution sooner since this message is boucing back and forth for
months
Dinesh
04072013 - 153608 CET - Reply by SAP Hello Idi
I logged to your system again and checked the result from executed
steps but the information that is visible from the execution of CPA
Cache refresh is not suff icient to determine the cause for the error
Please go to httplthostgtltportgtnw a - Configuration Management -
Infrastructure - Java System Properties Navigate to Services tab and
find XPI Service CPA Cache After you select this service the list
w ith Properties in Extended Details w ill be f illed Change the value of
trackCacheUpdateXML to true and save After that run another full
cache refresh and return the message to me so that I can loggon and
check the results This w ill give us more detailed information about thecurrent cause of errors
Best regards
Marta Kaymakanova
04072013 - 082255 CET - Info for SAP by Idi Kurniawan Hi Marta
Our team has peformed below advised task Everything w as successful
except for the CPA Cache refresh and Mapping Runtime cache refresh We
proceeded w ith testing a scenario and it fails w ith the same error
message mapping resource_not_found
Please f ind the attached logs from both cache refresh activities
Thank you
Regards
Idi Kurniaw an
SAP ABAP Specialist
03072013 - 144458 CET - Reply by SAP Hello Dinesh
I w as able to create missing associations to XI Domain for Integration
Directory Integration Repository and RWB You can see the result in
attached screenshots In order for the changes to take effect you w ill
have to trigger full restart of the system - both ABAP and JAVA After
the restart f inishes please execute follow ing steps
1 Go to the Integration Builder and from Environment menu select ClearSLD Data Cache
2 Go to Enterprise Services Builder and perform the same action
3 Trigger a Full CPA Cache Refresh on the system using httplt(gt
ltlt)gthostgtltportgtCPACacherefreshmode=full and if the result is
different that success please attach the default trace f iles from the
time period of the execution
4 Go to SXI_CACHE and trigger full refresh using Runtime cache - Start
Complete Cache Refresh
5 Trigger a refresh of the Mapping Runtime Cache using httplt(gt
ltlt)gthostgtltportgtrunvalue_mapping_cacheextmethod=invalida
teCachelt(gtamplt)gtmode=Refreshlt(gtamplt)gtconsumer=afltsidgtltdbhostgt
lt(gtamplt)gtconsumer_mode=IRamptype=F If returned result is different that OKplease attach default trace f iles
If the result of all these actions is successfull trigger a new message
in order to check if the mapping is still missing
Best regards
Marta Kaymakanova
03072013 - 110735 CET - Info for SAP by Dinesh Kumar Kindly proceed w ith the activity You have our permission to proceed
the action
But kindly provide the feedback if possible w ith screen shot on your
execution
Dinesh
03072013 - 104312 CET - Reply by SAP Hello Dinesh
I w as able to connect to your system and check the logs from the time
period w hen you tried to register the three components in SLD and their
current state All three of them have no association to the correct
domain Do you give me permission to log to your system using provided
in secure area credentials and manually assign this association to
Integration Directory Integration Repository and RWB in SLD Afterw ardsI w ill perform some checks in SLD in
order to determine if in RWB the
correct domain is show n and if Cache Connectivity Test can be executed
Best regards
Marta Kaymakanova
01072013 - 122218 CET - Info for SAP by Dinesh Kumar Dear Marta
We tried to execute your task as per your information and follow ed each
line of the note 1117249 Unfortunately the domain is not getting
registered as per the note mentiond Still the domain column is empty
for the D36 system even after removing and registering back
Kindly feedback
27062013 - 145311 CET - Reply by SAP Dear Customer
Thank you for the clarif ication Currently some of the PI Components of
D36 are not completely registered in the SLD You can see that if you goto httplthostgtltportgtsld - Technical
Systems and choose to f ilter thedata by selecting Process Integration from the dropdow n Integration
Directory Integration Repository and RWB are not associated to the
correct domain - you can see that the value of Domain column is empty
You can also see from CIM Instances that the corresponding classes for
them have one association less In order to correct their registration
in SLD you w ill have to
1 Go to Technical Systems - from the dropdow n select Process
Integration
2 Select Integration Directory on d36aduxpi02 and remove it
3 Select Integration Repository on d36aduxpi02 and remove it
4 Select RWB on d36aduxpi02 and remove it
5 Trigger a full system restart so that the changes could take effect
6 After the system starts go to httplthostgtltportgtdir and then to
httplthostgtltportgtrep This is w ill trigger a new registration of thecorresponding components in SLD
7 Go to Runtime Workbench and in Component Monitor check if the correctdomain D36 is now beeing show n
You can f ind more detailed information about the incomplete registrationof PI Components and the described by
me steps in attached SAP Note
1117249 Please return the message to me after you execute the steps so
that I can check if the registration w as successfull and if a Cache
Refresh can be triggered in order to continue solving the issue w ith theMapping
Feel free to contact me if you have additional questions
Best regards
Marta Kaymakanova
27062013 - 072753 CET - Info for SAP by Nishant Nishant Keloth Dear Maxim
Response to your queries are as below
1 Have you performed any manual changes of the SLD content for D36 or
Q46 in the last few days or w eeks
-gt Yes w e registered WD0 (ECC staging server) and W52 (SRM Staging
Server) to the SLD of D36 (dev) as previously it w as connected to the
P56 (prod)
2 Have you triggered a full restart of D36 on 24-25062013
-gt Every day it restarts for off line backup
3 My colleague Maxim asked you in one of his replies if D36 w as
createdas a System Copy of Q46 or if Q46 w as created as system Copy of
D36 butI w asnt able to f ind an answ er for his questions Could you
please
clarify this And if this is the case have you performed the
additionalpost installation steps
-gt The PI landscape started w ith Development (D36) then Quality (Q46)
created as the copy of D36 before Production (P56) established
Regards
Nishant
26062013 - 124023 CET - Reply by SAP Dear Customer
Thank you for the provided connections I w as able to connect to your
system and check the current state of the PI Components in SLD Both
systems D36 and Q46 are using the same host and the SLD of D36 Some of
D36s PI Components are currently not assigned to the correct domain andmy assumption is that this is causing
the described by my colleague
Maxim Naidenov in his reply from 04062013 behavior - if you try to
open Runtime Workbench on D36 it opens the one constructed w ith Q46s
domain From the Last Update date in SLD for some of the PI Components
can be seen that there w ere changes even in the last few days - as
example the RWB CIM Instance for D36 w as created on 24062013 In orderto advise you how to proceed to
make the system consistent I need to
clarify some details
1 Have you performed any manual changes of the SLD content for D36 or
Q46 in the last few days or w eeks
2 Have you triggered a full restart of D36 on 24-25062013
3 My colleague Maxim asked you in one of his replies if D36 w as createdas a System Copy of Q46 or if Q46
w as created as system Copy of D36 butI w asnt able to f ind an answ er for his questions Could you please
clarify this And if this is the case have you performed the additionalpost installation steps
Thank you in advance for the information
Best regards
Marta Kaymakanova
SAP PI Development Support
24062013 - 074531 CET - Info for SAP by Dinesh Kumar The connection is open
20062013 - 152358 CET - Reply by SAP Dear Customer
Can you please reopen the HTTP and R3 connections
Maxim Naidenov
XPI Dev support
16062013 - 081149 CET - Info for SAP by Idi Kurniawan Dear Maxim
Currently w ersquore w orking on the RWB issue of D36
Yes D36 is operational At the moment SRM 50 and ECC dev are
connected through D36 and the connection is w orking f ine Wersquore in the
midst of upgrading SRM 50 to SRM 70 and w ersquore trying to connect both
staging servers of SRM 70 and ECC through D36 But w e are facing the
issue of ldquoMAPPING RESOURCE_NOT_FOUNDrdquo w hile testing the scenario you
can check attachment After Note 1857094docx for the screenshot
We have discussed this w ith the SRM Support from SAP unfortunately w e
We have discussed this w ith the SRM Support from SAP unfortunately w e
found that the scenario configuration is not the cause of the issue So
he escalated this issue to PI Support
Thank you
Best regards
Idi Kurniaw an
SAP ABAP Specialist
04062013 - 140012 CET - Reply by SAP Dear Customer
I connected and checked your system D36 (aduxpi0253600)
It is using the same host as system Q46 (aduxpi0254600)
I see some configuration problems in D36 and it seems that D36 w as
created as system copy of Q46
If so seems some of post-configuration steps w ere missed and
now D36 is still connected w ith Q46 You could see this in
D36rw b w here component monitor show s this is Q46 althout accessing
port 53600
Could you please confirm my speculation of D36 If not please
explain system background and recent maintenenace activities
Was it ever operational
Maxim Naidenov
XPI Dev support
02062013 - 062445 CET - Info for SAP by Idi Kurniawan Hi Madhu
User REMCON has been provided w ith the required permission Please
proceed Apologize for the inconvenience
Best Regards
Idi Kurniaw an
System Analyst - ABAP Specialist
30052013 - 101516 CET - Reply by SAP Hello Dinesh
The user REMCON doesnt have permission to access the sld content
Please add the necessary roles and w e shall further analyze
Regards
Madhu
28052013 - 125506 CET - Info for SAP by Dinesh Kumar The HTTP connection for D36 is open for below URL
httpaduxpi0253600sld
httpaduxpi0253600
ABAP connection is also open
Kindly get back if you need additional connection
User credential updated in secure area
27052013 - 151636 CET - Reply by SAP Hello
for further analysis of this issue w e need HTTP connection to the
D36 system Could you kindly open the http connection and provide the
logon credentials in the secure area
Regards
Madhu
27052013 - 083202 CET - Info for SAP by Idi Kurniawan Hi Marius
Sorry for the late reply We have tried the SLD data cache from the
integration builder and the error still occured
We have also done delta and complete cache refresh through SXI_CACHE
We have also done delta and complete cache refresh through SXI_CACHE
and still it does not help
Best Regards
Idi Kurniaw an
System Analyst - ABAP Specialist
Abu Dhabi Polymers Co Ltd
14052013 - 133330 CET - Reply by SAP Hi Idi
okay I understand Before I forw ard this to my XI colleagues w e
could try the follow ing Please go to the integration builder and
execute menu path Environment gt Refresh SLD data cache If after this
the error still occurs I w ill forw ard the ticket to my XI basic
colleagues
Best regards
Marius Mayer
SRM Development Support
SAP Germany
14052013 - 124525 CET - Info for SAP by Idi Kurniawan Hi Marius
Yes I understand I have also redefined the mapping for the interface
Please see attachment Interface Mappingdocx But the issue persists
Regards
Idi Kurniaw an
14052013 - 122718 CET - Reply by SAP Hi Idi
as mentioned in my last reply the patch w ill update only the scenario
definition We cannot update the configuration settings automatically
this has to be adapted manually So the interface configuration must
be changed manually in order to assign the mapping from the definition
Best regards
Marius Mayer
SRM Development Support
SAP Germany
14052013 - 104911 CET - Info for SAP by Idi Kurniawan Hi Marius
After importing the patch based note 1857094 the same error is still
there Please see the attachment After Note 1857094docx I also did a
config test from Integration Directory and it failed w ith the
Operation Mapping not found
Please advise Thank you
Regards
Idi Kurniaw an
08052013 - 142452 CET - Reply by SAP Hi Nishant
as discussed on the phone in the scenario definition the mapping
assignment for the supplier interface w as missing I corrected this
now w ith note 1857094 Please implement the latest patch in the PI
system This w ill update the scenario defintion w ith the mapping
assignment The configuration for the supplier interface has to be
adapted manually after importing this content
Best regards
Marius Mayer
SRM Development Support
SAP Germany
08052013 - 123809 CET - Info for SAP by Nishant Nishant Keloth
08052013 - 123809 CET - Info for SAP by Nishant Nishant Keloth
Hello
SAP Support changed the time for this online meeting
Topic SAP OSS 204525 2013 -1
Date Wednesday May 8 2013
Time 230 pm Arabian Time (Abu Dhabi Muscat GMT+0400)
Meeting Number 953 356 585
Meeting Passw ord 12345
-------------------------------------------------------
To join the online meeting (Now from mobile devices)
-------------------------------------------------------
1 Go to httpsborougew ebexcomborougejphp
ED=213672617ampUID=1596878727ampPW=NYjIzYWQ3OWVjampRT=MiMzNg3D3D
2 If requested enter your name and email address
3 If a passw ord is required enter the meeting passw ord 12345
4 Click Join
To view in other time zones or languages please click the link
httpsborougew ebexcomborougejphp
ED=213672617ampUID=1596878727ampPW=NYjIzYWQ3OWVjampORT=MiMzNg3D3D
-------------------------------------------------------
For assistance
-------------------------------------------------------
1 Go to httpsborougew ebexcomborougemc
2 On the left navigation bar click Support
You can contact me at
aamnaalmehairiborougecom
08052013 - 113856 CET - Info for SAP by Nishant Nishant Keloth We have started the meeting Its on for next 2 hours
08052013 - 111525 CET - Info for SAP by Nishant Nishant Keloth Lets have the meeting in next 15 mins Details are below
Could you please call on +971 2 6070245
To invite others to join copy and paste everything below into your
invitation
Meeting information
Topic OSS- 204525 2013
Date Wednesday May 8 2013
Time 130 pm Arabian Time (Abu Dhabi Muscat GMT+0400)
Meeting Number 950 836 014
Meeting Passw ord 12345
To start or join the online meeting
Go to
httpsborougew ebexcomborougejphp
ED=213659522ampUID=4068787ampPW=NZGM4YjFlNjZmampRT=MiMzNg3D3D
For assistance
1 Go to httpsborougew ebexcomborougemc
2 On the left navigation bar click ldquoSupportrdquo
To add this meeting to your calendar program (for example Microsoft
Outlook) click this link
httpsborougew ebexcomborougejphp
ED=213659522ampUID=4068787ampICS=MSampLD=1ampRD=2ampSHA2=AAAAAtPqc-
sOmAcgG5SZK09rmbM3zGVeRtAsabTw Gx8xYcNNampST=1
To check w hether you have the appropriate players installed for UCF
(Universal Communications Format) rich media f iles go to
httpsborougew ebexcomborougesystemdiagnosisphp
httpw w w w ebexcom
08052013 - 103427 CET - Reply by SAP Hi Nishant
sure w e can have today a Webex session
sure w e can have today a Webex session
Best regards
Marius
08052013 - 092555 CET - Info for SAP by Nishant Nishant Keloth Hi Marius
It is possible to have a WEBEX session today may be in couple of hours
Regards
Nishant
06052013 - 130808 CET - Reply by SAP Hi Idi
this is strange I have sent the same patch to an other customer too in
parallel and this w orks f ine Can you please send me a screen shot of
the interface configuration in your XI system I need to see w hich
mapping is assigned there
Best regards
Marius Mayer
SRM Development Support
SAP Germany
01052013 - 090956 CET - Info for SAP by Idi Kurniawan Hi Marius
After importing the new patch based on note 1851677 there is no more
error to the mapping w hen pressing F7 (Check) Then w e proceed w ith
testing a scenario We found that there is still an error w hich is the
same as the initial error w e reported Please see the attached doc
file After Note 1851677docx
Regards
Idi Kurniaw an
30042013 - 144636 CET - Reply by SAP Hi Idi
I checked this and the last patch f ile still had an error Please
import the new patch f ile I attached today to the note 1851677 This
should w ork f ine now
Sorry for the inconvenience
Best regards
Marius Mayer
SRM Development Support
SAP Germany
29042013 - 095317 CET - Info for SAP by Idi Kurniawan Hi Marius
I have imported the new content based on note 1851677 How ever there
is still an error w ith the mapping but now w e have the clear error
message It looks like there is a syntax error w ith the user-defined
function getTaxNumber Please see the attached screen shot
MM2SUSSupplierPortal_error_after_importPNG
Best Regards
Idi Kurniaw an
25042013 - 140815 CET - Reply by SAP Hi Idi
I have one more idea before w e start analysing this directly in your
system I have created a new patch f ile for the SUS message mapping
w hich contains consistent data Please import f irst this patch in
your XI system as described in note 1851677 and check again the message
transfer after this
Best regards
Best regards
Marius Mayer
25042013 - 100651 CET - Reply by SAP Hi Idi
unfortunately I could not reach you by phone The information in the
file is very generic so I cannot see w hich element is causing the
issue Is it possible to provide me access to your integration builder
in order to check this Webex session w ould be also f ine w ith me
Best regards
Marius Mayer
25042013 - 100649 CET - Call to Customer by SAP Customer Call
Performed on 25042013 120633
Contact person Mr Idi Kurniaw an
Status of discussion
Customer not reached
Subject of conversation
25042013 - 100142 CET - Info for SAP by Idi Kurniawan Hi Marius
Earlier I actually sent you a screen shot after reactivating the
message mapping Please see the attached f ile
MM2SUSSupplierPortal_errorPNG The same error appeared w hen pressing
F7 (Check)
Regards
Idi Kurniaw an
25042013 - 093816 CET - Reply by SAP Hi Idi
yes the other functions are required Can you please go to the mapping
in thre integration builder and press F7 (check) After this please
send the me the details of the processing log w indow
Best regards
Marius Mayer
SRM Development Support
SAP Germany
25042013 - 061905 CET - Info for SAP by Idi Kurniawan Hi Marius
I have deleted the user-defined function getTaxCategory and reactivated
the message mapping but still the same error is there after the
reactivation I w onder if all those user-defined functions are
applicable for our business scenario that w e may need to delete all
Please advise
Thanks
Regards
Idi Kurniaw an
24042013 - 131931 CET - Reply by SAP Hi Idi
okay I understand This makes the analysis not easy for me but I think
I found the cause of this issue It is the user-defined function
getTaxCategory Please delete this funtion from the mapping
MM2SUSSupplierPortal Please see also the attached f ile for additional
information(mappingpng) After this please save and activate the
mapping
Best regards
Marius Mayer
SRM Development Support
SAP Germany
24042013 - 130640 CET - Info for SAP by Nishant Nishant Keloth Hi Marius
Initially there w as an error w hile testing a scenario Unable to f ind
resourceMM2SUSSupplierPortal Based on some note w hich I forgot
w e did a dummy change by putting a space after ther description of the
Message Mapping MM2SUSSupplierPortal then reactivate the Message
Mapping It turned out that there is an error in the Message Mapping
Since this is a standard object w hich w e have just imported please
help to f ind the cause of the errorWe have attached the screen shot of
the error log but w ere unable to identify w hich segment contains the
error as the message is not specif ic
Regards
Idi Kurniaw an
24042013 - 121248 CET - Reply by SAP Hi Anand
I took over this ticket now In the attached documents I can see that
you have changed the standard mapping MM2SUSSupplierPortal but the
activation fails now becuase of a syntax error As the access to the
integration builder in your system is not possible pleas eprovide me
w ith a screen shot of the systax error protocoll I need to know w hich
element or maybe user defined funtion triggers this error
Best regards
Marius Mayer
SRM Development Support
SAP Germany
23042013 - 103823 CET - Info for Customer by SAP Hi Anand
I have forw arded your message to the next support level One of my
colleagues w ill process your message further and update you as soon
as possible
w ith best regards
Zoltan Keller
SAP Active Global Support
22042013 - 061526 CET - Info for SAP by Anandha Krishnan Hello Zoltan
Sorry but We do not have WTS connection any now and hence its not
possible Can w e try w ith w ebex session
Regards
Anand
18042013 - 131934 CET - Reply by SAP Hi Anand
I still having issues connection to your integration repository and
directory to check the content and the issue Could you please
advise if it w ill be possible for you to provide any WTS connection
to any system of yours from w here the PI systems integration
repository and directory w ould be accessible
w ith best regards
Zoltan Keller
SAP Active Global Support
16042013 - 062342 CET - Info for SAP by Anandha Krishnan Hello Zoltan
Access data is maintained and validity extended
Please check
Regards
Anand
15042013 - 152328 CET - Reply by SAP Dear Customer
the access data for system D36 (installation 0020253508) in the secure
area has expired Could you please update w ith valid userdata
w ith best regards
Zoltan Keller
SAP Active Global Support
15042013 - 080715 CET - Call to Customer by SAP Customer Call
Performed on 15042013 100705
Contact person Mr Nishant Nishant Keloth
Status of discussion
Customer reached
Subject of conversation
Called customer to discuss the issue
14042013 - 125608 CET - Info for SAP by Nishant Nishant Keloth Hi SAP SUpport
Thanks for your support
Is this the solution to the XIPI issue or the solution for accessing
the XIPI system from your end
Reagrds
Nishant
14042013 - 073319 CET - Reply by SAP
Dear Customer
1 Could you please check the fully qualif ied domain name is being used
in the icmhost_name_full
Please also check the FQDN have been defined in the Exchange Profile
Connections comsapaiiconnectlandscapename
Connections comsapaiiconnectrepositorymshost
Connections comsapaiiconnectintegrationservername
Connections comsapaiiconnectrw br3mshost
Connections comsapaiiconnectintegrationserverr3mshost
Connections comsapaiiconnectdirectorymshost
Connections comsapaiiconnectrepositoryname
Connections comsapaiiconnectdirectoryname
Connections comsapaiiconnectcrname
Connections comsapaiiconnectrw bname
2 Check w hether P4 service is started and have PI host name in
Netw eaver Administrator and check the Server settings
Go to Operation Management -gt Systems -gt StartampStop -gt Java EE
Services-gt P4 Provider check if the P4 service is started and also it
should have the PI host name
Ensure the value for the P4 port is open in the f irew all
3 Check if the follow ing parameters have the correct value
in Exchange profile
2 Check w hether P4 service is started and have PI host name in
Netw eaver Administrator and check the Server settings
Go to Operation Management -gt Systems -gt StartampStop -gt Java EE
Services-gt P4 Provider check if the P4 service is started and also it
should have the PI host name
Ensure the value for the P4 port is open in the f irew all
3 Check if the follow ing parameters have the correct value
in Exchange profile
- comsapaiiconnectdirectorymshttpsport
- comsapaiiconnectdirectorymshttpsport
- comsapaiiconnectrepositorymshttpsport
Please refer the note 1052984 in more details
Best regards
Probal
11042013 - 060951 CET - Info for SAP by Anandha Krishnan Hello Tsvetomir
Attached the test result OSS Connection test(MS)
Please check
Regards
Anand
10042013 - 150224 CET - Reply by SAP Hi Anand
Okay can you tell w hat does the MS info page say -gt open the URL
httpaduxpi028101msgservertextlogon
and provide me the output here
Thanks
Tsvetomir
09042013 - 132820 CET - Info for SAP by Anandha Krishnan Hello Tsvetomir
From SMMS transaction HTTP port for MS is mentioned as 8136
Otherw ise from the log f ile mentioned by you its mentioned as 8101
I have checked the router table and follow ing entries are already
maintained for the server for w hich w e are trying to access
D36 aduxpi02 PI
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 3236
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 8036
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 53600
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 53604
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 8101
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 3246
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 8046
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 54600
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 54604
Please revert in case of any clarif ications
Regards
Anand
Regards
Anand
09042013 - 125320 CET - Reply by SAP Hello
Please f ind your Message Server HTTP port into the dev_ms file located
into usrsapltSIDgtSCSltinstgtw orkdev_ms
There must be a log saying the HTTP port number like
HTTP port 81xx state LISTEN
Thanks
Tsvetomir
09042013 - 092853 CET - Info for SAP by Anandha Krishnan Hello Jorgen
Can you please explain the below connection parameters
msaduxpi028101P4
Please note that the instance number for D36 system running in ADUXPI02
is 36 and hence the connection parmeter mentioned above should be
adapted accordingly Kindly check if this information is helpful to
access the system
Regards
Anand
09042013 - 090739 CET - Reply by SAP Hi Anand
w e still get the follow ing error
Cannot connect to server using message server
msaduxpi028101P4
Do you know if w e get this error because of a missconfiguration or
do w e need to connect to this service
If w e need to connect to this service you should permit this access
in your saprouttab
SNC-connection from SAP to local R3-System for Support
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE ltyour servergtltportgt
The new saprouttab you can activate w ith the command saprouter -n
or w ith restarting your SAProuter
Sincerely
Joumlrgen Steger
On behalf of SAP Active Global Support
08042013 - 132930 CET - Info for SAP by Anandha Krishnan Hello Jorgen
Please note that SAP w as able to reach the system and w orked on this
issue earlier (please check on the message from SAP on 26032013 -
093917 in this thread) Since then w e have not made any changes to
the router table and hence there should not be any issue w ith the
connections as w ell from our end The connections for ID and IR are
opened as per SAP note 800267
Can you please check the connection from your side again
Regards
Anand
08042013 - 124349 CET - Reply by SAP Dear Customer
now w e get the error message
partner not reached ( server aduxpi02 service 8108 )
Location SapRouter on bissap1 (1952291165)
You can reconstruct the connection problem w ith executing the follow ing
command on your saprouter
telnet ltYour servergt ltdestination servicegt
example telnet 100200100100 3200
The data from ltYour servergt and ltdestination servicegt are
maintained from customer side w ith help of note 31515
When you get an error message after starting the above telnet please
check the definition of your service connection w ith the help
of note 31515 If the entries are correct please check the netw ork
connection betw een your saprouter and the instance of your
server Perhaps your internal f irew all doesnt allow this access
Sincerely
Joumlrgen Steger
On behalf of SAP Active Global Support
08042013 - 114634 CET - Info for SAP by Anandha Krishnan Hello Zoltan
Please note that this message is opened for D36 system but for
Please note that this message is opened for D36 system but for
installation number 0020531211
But the connection is open for D36 system w ith the installation number
20253508
Please see if this information is helpful for you to access the
connection
Regards
Anand
08042013 - 112749 CET - Info for Customer by SAP Hi Anand
as the connection is still not possible I have forw arded your message
to the netw ork support team You w ill be contacted shortly
w ith best regards
Zoltan Keller
SAP Active Global Support
05042013 - 055051 CET - Info for SAP by Anandha Krishnan Hello Zoltan
Please check the connection now and revert
Regards
Anand
04042013 - 123508 CET - Reply by SAP Dear Customer
your message is back w ith the SUS component To continue analyzing
your issue w e still need to connect to your PI integration repdir
As per my understanding the connection should be done via
Cust Installation SID
34482 Borealis AS 0020253508 D36
How ever this connection is currently not available
Could you please reopen it and make sure valid userdata for logon
is still available
w ith best regards
Zoltan Keller
SRM Senior Support Engineer
AGS Primary Support
Business Suite amp Technology
02042013 - 152917 CET - Info for Customer by SAP Dear Customer
Our developer is already assigned to this case Due to the Easter Holiday there w ere some delays Please
kindly w ait and our developer w ill
get back to you soon
Thanks a lot for your understanding
Regards
Kingston
Manager on Duty in IMS SAP Critical Incident Management Team
02042013 - 124517 CET - Call from Customer by SAP Customer Call
Performed on 02042013 144323
Contact person Mr Yaser Abdulla Al-Ali
Reason for call
Request to speed up processing
Subject of conversation
Received email in the Support MENA amilbox requesting to speed up
Informed that w e have updated the message w ith the email and have
taken necessary actions Attached is the SRM upgrade actio log
Kindly check and assist
Kindly check and assist
Contact yaseralaliborougecom
02042013 - 124322 CET - Call to Customer by SAP Customer Call
Performed on 02042013 143952
Contact person Mr Yaser Abdulla Al-Ali
Status of discussion
Customer reached
Subject of conversation
Issue in development system Error w hile transferring vendor from ECC
to MM SRM upgrade planned on production system once the issue is
resolved It is a show stopper No w ork around 10 consultants are
affected It is a show stopper Stuck in the development phase
Deadline to complete the testing is passed by R3 connections are
under D36 system
Contact 971501777888
27032013 - 053504 CET - Info for SAP by Anandha Krishnan Hello Zoltan
Connections are open and access details are also available I have
maintained the details
Please check and revert
Regards
Anadn
26032013 - 144055 CET - Reply by SAP Hi Anand
the connections got closed again could you please reopen the connectionsintegration repositorydirectory for
D36 and make sure userdata
is still valid and provided
w ith best regards
Zoltan Keller
SRM Senior Support Engineer
AGS Primary Support
Business Suite amp Technology
26032013 - 093917 CET - Info for Customer by SAP Hello Anand
We w ere indeed looking at system D36 of installation 20531211
The access to the Integration Directory and Integration Repository
of the follow ing system is now up and running
Cust Installation SID
34482 Borealis AS 0020253508 D36
Well send this message back to our consultant to process the original
problem
Best regards
Lothar Juenger
External
On behalf of SAP Active Global Support
26032013 - 091436 CET - Info for SAP by Anandha Krishnan Hello Lothar
Please check the f ile attached w ith this message The connections are
open as mentioned in the note Can you give us more information like
log or trace to see w here the problem is
I believe you are accessing a w rong system Please access the system
w ith the installation number 20253508
Regards
Anand
26032013 - 083005 CET - Reply by SAP
Hello Anand
The required service connections are still being closed
D36 SAP Product Vers SAP NETWEAVER PI 71
R3 Support Opened for 13 Days and 0512 hours
Integration Directory Closed
Integration Repository Closed
Please open the connections w ith the help of SAP Note 800267
Best regards
Lothar Juenger
External
On behalf of SAP Active Global Support
26032013 - 075432 CET - Info for SAP by Anandha Krishnan Hello Lothar
Can you please check the connections now and feedback
Thanks and Regards
Anand
26032013 - 063754 CET - Reply by SAP Hello
The required service connections are still being closed
D36 SAP Product Vers SAP NETWEAVER PI 71
R3 Support Opened for 13 Days and 0705 hours
Integration Directory Closed
Integration Repository Closed
Please open the connections w ith the help of SAP Note 800267
Best regards
Lothar Juenger
External
On behalf of SAP Active Global Support
26032013 - 054116 CET - Info for SAP by Nishant Nishant Keloth Hi Suppiort Team
The connection is open from our end
Please check and confirm
Regards
Nishant
25032013 - 105053 CET - Reply by SAP System D36
Hello
you open only the R3 support but
Integration Directory
Integration Repository
is still closed
Best regards
Karin Weik
AGS Primary Support - RCSC Europe
25032013 - 054438 CET - Info for SAP by Nishant Nishant Keloth Hi Support Team
Please ceck now the connection is opened
Regards
Nishant
25032013 - 032503 CET - Reply by SAP Dear Customer
Connection Type Integration Directory and Integration Repository
System D36
Currently above connection is closed In order for us to test please
open it again
Best regards
Cecilia Koh
AGS Primary Support - RCSC Asia
24032013 - 071306 CET - Info for SAP by Nishant Nishant Keloth Hi Support Team
Please recheck the connection
Regards
Nishant
21032013 - 023333 CET - Reply by SAP Dear Customer
The access to the Integration Directory and Integration Repository of
system D36 currently fails
Partner Not Reached (1952291165 service 3299)
Location SapRouter on sapserv2
Unable to connect to remote host Connection refused
Please verify if your SNC SAProuter process is currently being
started on bissap1 (19522911653299) in order for SAP to
remote access to your system(s)
Could you also verify w ith your netw ork team if the follow ing incoming
firew all rule has been released
Source Destination Firew all Forw arding Rule
1943913134 19522911653299tcp bissap13299tcp
Best regards
Lothar Juenger
AGS Primary Support - RCSC Asia
18032013 - 124050 CET - Info for SAP by Idi Kurniawan Hi Tulika
Were in the midst of upgrading SRM 50 to 702
Weve imported XI Content SAP APPL 605 SRM SERVER 702 and SRM SERVER
IC 702 Then w e built the Plan-Driven Procurement 702 based on the ES
Repository (menu Tools-gtApply Model from ES Repository) So this is a
standard scenario from SAP
We tested using the simplest scenario Transfer of Vendor (Supplier)
data from ECC to SRM But unfortunately there is an error in the
mapping MM2SUSSupplierPortal see the attachment Please have a look at
the mapping since this is a standard content that w eve got by
importing the XI content
And w e also found some error w hile opening the mapping
MM2SUSOrderCreate Target message Message Type PurchaseOrderRequest
does not exist in softw are component version ID
ea7447626d1611dd82b2fa630a424100 And there are others mapping that
have the same error Please also check this
Thank you
18032013 - 094321 CET - Reply by SAP Dear Customer
I have taken over your issue and w ill investigate from PI perspective
I w ould require few information from your side
- Please explain the end to end Business Scenario
- Please explain the end to end Business Scenario
Like
Sender -gt Sender Adapter -gt PI[(SID )(Mapping )(BPM )] -gt
Receiver Adapter -gt Receiver
I understand that D36 is PI systemcan you please check the R3
connection as it is not w orking and provide me w ith example
message id
Please also send us the ComponentInfo (XSL or XML) f ile
Execute URL httpltXIHOSTgtltJ2EEPortgtindexhtml -gt SystemInfo -gt
ComponentInfo-gt Softw areComponentsxsl
by using an user w ith java engine administration rights like
J2EE_ADMIN
Regards
Tulika Bhatt
Business Suite amp Technology
SAP Active Global Support
14032013 - 095732 CET - Info for SAP by Dinesh Kumar We have already entry in saprout tab also as per the port of RMI for ID
and IR
D36 aduxpi02 PI
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 3236
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 8036
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 53600
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 53604
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 8101
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 3246
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 8046
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 54600
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 54604
14032013 - 091803 CET - Info for SAP by Dinesh Kumar Integration Directory bissap1 Kumar Dinesh 026070273 400 hours 9
days 359 hours Kumar Dinesh
Integration Repository bissap1 Kumar Dinesh 026070273 400 hours 9
days 359 hours Kumar Dinesh
The connection is already open
Please check
14032013 - 063823 CET - Reply by SAP Dear Customer
The IR and ID service connection to your D36 system is still not
possible
Please check if the RMI port and the HTTP port defined in SAP Support
Portal are correct Please use the SAP note 800267 on the command to
check the RMI port
Regards
Safii Asmore
AGS Primary Support - RCSC Asia
14032013 - 060517 CET - Info for SAP by Nishant Nishant Keloth The connection is open
Regards
Nishant
14032013 - 024433 CET - Reply by SAP Dear Customer
Connection Type Integration Directory and Repository
System D36
Due to issue w ith the service connection to your D36 system
this message w as forw arded to our R3 Netw ork Support Group
The service connection has closed before I have a chance to test the
remote connection Appreciate if you could re-open the service
connection again and send this message back to SAP
connection again and send this message back to SAP
Regards
Safii Asmore
SAP Netw ork Support Group
10032013 - 111426 CET - Info for SAP by Nishant Nishant Keloth Hi SUpport Team
The connection has been provided
For test data you can reprocess the IDOC
0000000006531842
0000000006532356
SRM Version is - SRM 702
Regards
Nishant
06032013 - 101316 CET - Reply by SAP Dear Mr Nishant Nishant Keloth
thank You for Your message
Please allow me to analyse this issue in Your system environment
Is D36 Your PI system
Please set up support connection to Your Integration Repository
Directory according to follow ing SAP Note
800267 - Integration Repositorydirectory service connections
Please provide example IDoc document so I can test
Please also provide details about Your SRM SUS system release Is it a
SUS 700 701 or 702
Thank You
Kind regards
Gergo Domjan
Support Engineer
AGS Primary Support
SAP Notes
SAP Notes which have been implemented to resolve the issue
Please f ill out the follow ing table w ith SAP Note numbers you have implemented to resolve the problem and give a short description of the result
Note number
Not relevant
Implemented and
still in systems
Implemented but
removed afterw ards
Comment
Contacts amp Notifications
Name Phone Number Mobile Telephone E-Mail Notif ication
Reporter Nishant Nishant Keloth +971 26070274 +971 558633952 nishantkelothborougecom By SMS By e-mail
Opening System Other Idi Kurniaw an +971 026070245 +971 026070245 idikurniaw anborougecom By SMS By e-mail
Other Anandha Krishnan R +971 566138040 +971 566138040 anandhakrishnanborougecom By SMS By e-mail
Other Dinesh Kumar +971 026070273 +971 0505446016 dineshkumarborougecom By SMS By e-mail
SAP Notes
0001117249 Incomplete Registration of PI components in SLD
0001851677 SUS-XI Current SUS message mapping
0001857094 SUS-XI Current SUS scenario content
Attachments
Attachments
Enter unique f ile description No file chosenChoose File Upload
Description File Name Created from Date Time -
Enter unique f ile description SUS Error-1docx Nishant Nishant Keloth 06032013 0829
Final version SUS Error-1docx Nishant Nishant Keloth 06032013 0842
SystemConnection SystemConnection_SAPdocx Anandha Krishnan 26032013 0913
OSS Connection test(MS) OSS Connection test_Tsvetomirdocx Anandha Krishnan 11042013 0609
Mappingpng Mappingpng SAP 24042013 1325
Mapping Error After Delete Function MM2SUSSupplierPortal_errorPNG Idi Kurniaw an 25042013 0614
Mapping Error After Import MM2SUSSupplierPortal_error_after_importPNG Idi Kurniaw an 29042013 0949
After Note 1851677 After Note 1851677docx Idi Kurniaw an 01052013 0905
After Note 1857094 After Note 1857094docx Idi Kurniaw an 14052013 1046
Interface Mapping Interface Mappingdocx Idi Kurniaw an 14052013 1242
Directory Associationjpg Directory Associationjpg SAP 03072013 1450
Repository Associationjpg Repository Associationjpg SAP 03072013 1450
RWB Associationjpg RWB Associationjpg SAP 03072013 1450
CPA Cache Refresh CPAtxt Idi Kurniaw an 04072013 0819
Mapping Runtime Cache Refresh Mapping Runtimetxt Idi Kurniaw an 04072013 0819
CPA CPACachetxt Dinesh Kumar 07072013 0845
Mapping Mappingtxt Dinesh Kumar 07072013 0845
Save Message Send Message Close Message Action Log Print
17072013 - 093938 CET - Reply by SAP Hello Nishant
After the system landscape registration is complete I have run the
cpa full cache refresh and the mapping programs are now updated
properly onto the cache
Could you please test your scenario once again and let us know the
results
Regards
Madhu
16072013 - 125917 CET - Info for Customer by SAP Dear Nishant
please note that I forw ard the ticket back to PI Mappings support
experts They w ill help you w ith the imediate issue as the system
landscape is correct and CPA cache updates f ine now
Maxim Naidenov
XPI Dev support
16072013 - 104617 CET - Info for SAP by Nishant Nishant Keloth Hi Maxim
We tried replication vendor and the same error still exists
Regards
Nishant
16072013 - 101300 CET - Reply by SAP Dear Dinesh
I started DIR and ESR tools and they registsred f ine associated w ith
domain correctly I check that CPA cache refresh runs f ine also
So seems the system D36 runs f ine now
Can you please retest your scenario and confirm if the issue is solved
Maxim Naidenov
XPI Dev support
14072013 - 073320 CET - Info for SAP by Dinesh Kumar server restarted also
14072013 - 072846 CET - Info for SAP by Dinesh Kumar
The missing parameter comsapaiiconnectintegrationserversldname is
created w ith the value is36aduxpi02
Dinesh
11072013 - 160608 CET - Reply by SAP Dear Customer
I am sorry for the delay w e had an overload situation recently
I checked your system D36 It is 710 SP4 w hich is pretty old SP that is
missing many improvements And in particular it is missing this
Note 1093249 - Reducing SLD communication in XIPI High Availability Set
In my oppinion you need this because you have tw o system - D36 and Q46
on same host and same DB name
Easiest w ould be to implements the w orkaround and create manually the
missing Exchange Propfile key
1677629 - Excessive SLD communication causes high CPU usage in Process I
Please do it restart the w hole system and return the ticket so I
could check further
Maxim Naidenov
XPI Dev support
11072013 - 124658 CET - Call to Customer by SAP Customer Call
Performed on 11072013 144500
Contact person gentleman at +971501777888
Contact person gentleman at +971501777888
Status of discussion
Customer reached
Subject of conversation
Explained that the developer has been informed requesting an urgent
update As agreed there w ill be no escalation now
SAP Critical Incident Management EMEA Manager on Duty
07072013 - 084605 CET - Info for SAP by Dinesh Kumar Dear Marta
We are getting a same result w hen w e retried the w hole process What w e
observed is w hen w e restarted the system after manual entry of create
missing associations to XI Domain for Integration
Directory Integration Repository and RWB is missing back We tried to
recreate it as per your screen shot and given a restart again had the
same issue
Anyw ay attaching the cache result again Kindly check and provide the
solution sooner since this message is boucing back and forth for
months
Dinesh
04072013 - 153608 CET - Reply by SAP Hello Idi
I logged to your system again and checked the result from executed
steps but the information that is visible from the execution of CPA
Cache refresh is not suff icient to determine the cause for the error
Please go to httplthostgtltportgtnw a - Configuration Management -
Infrastructure - Java System Properties Navigate to Services tab and
find XPI Service CPA Cache After you select this service the list
w ith Properties in Extended Details w ill be f illed Change the value of
trackCacheUpdateXML to true and save After that run another full
cache refresh and return the message to me so that I can loggon and
check the results This w ill give us more detailed information about thecurrent cause of errors
Best regards
Marta Kaymakanova
04072013 - 082255 CET - Info for SAP by Idi Kurniawan Hi Marta
Our team has peformed below advised task Everything w as successful
except for the CPA Cache refresh and Mapping Runtime cache refresh We
proceeded w ith testing a scenario and it fails w ith the same error
message mapping resource_not_found
Please f ind the attached logs from both cache refresh activities
Thank you
Regards
Idi Kurniaw an
SAP ABAP Specialist
03072013 - 144458 CET - Reply by SAP Hello Dinesh
I w as able to create missing associations to XI Domain for Integration
Directory Integration Repository and RWB You can see the result in
attached screenshots In order for the changes to take effect you w ill
have to trigger full restart of the system - both ABAP and JAVA After
the restart f inishes please execute follow ing steps
1 Go to the Integration Builder and from Environment menu select ClearSLD Data Cache
2 Go to Enterprise Services Builder and perform the same action
3 Trigger a Full CPA Cache Refresh on the system using httplt(gt
ltlt)gthostgtltportgtCPACacherefreshmode=full and if the result is
different that success please attach the default trace f iles from the
time period of the execution
4 Go to SXI_CACHE and trigger full refresh using Runtime cache - Start
Complete Cache Refresh
5 Trigger a refresh of the Mapping Runtime Cache using httplt(gt
ltlt)gthostgtltportgtrunvalue_mapping_cacheextmethod=invalida
teCachelt(gtamplt)gtmode=Refreshlt(gtamplt)gtconsumer=afltsidgtltdbhostgt
lt(gtamplt)gtconsumer_mode=IRamptype=F If returned result is different that OKplease attach default trace f iles
If the result of all these actions is successfull trigger a new message
in order to check if the mapping is still missing
Best regards
Marta Kaymakanova
03072013 - 110735 CET - Info for SAP by Dinesh Kumar Kindly proceed w ith the activity You have our permission to proceed
the action
But kindly provide the feedback if possible w ith screen shot on your
execution
Dinesh
03072013 - 104312 CET - Reply by SAP Hello Dinesh
I w as able to connect to your system and check the logs from the time
period w hen you tried to register the three components in SLD and their
current state All three of them have no association to the correct
domain Do you give me permission to log to your system using provided
in secure area credentials and manually assign this association to
Integration Directory Integration Repository and RWB in SLD Afterw ardsI w ill perform some checks in SLD in
order to determine if in RWB the
correct domain is show n and if Cache Connectivity Test can be executed
Best regards
Marta Kaymakanova
01072013 - 122218 CET - Info for SAP by Dinesh Kumar Dear Marta
We tried to execute your task as per your information and follow ed each
line of the note 1117249 Unfortunately the domain is not getting
registered as per the note mentiond Still the domain column is empty
for the D36 system even after removing and registering back
Kindly feedback
27062013 - 145311 CET - Reply by SAP Dear Customer
Thank you for the clarif ication Currently some of the PI Components of
D36 are not completely registered in the SLD You can see that if you goto httplthostgtltportgtsld - Technical
Systems and choose to f ilter thedata by selecting Process Integration from the dropdow n Integration
Directory Integration Repository and RWB are not associated to the
correct domain - you can see that the value of Domain column is empty
You can also see from CIM Instances that the corresponding classes for
them have one association less In order to correct their registration
in SLD you w ill have to
1 Go to Technical Systems - from the dropdow n select Process
Integration
2 Select Integration Directory on d36aduxpi02 and remove it
3 Select Integration Repository on d36aduxpi02 and remove it
4 Select RWB on d36aduxpi02 and remove it
5 Trigger a full system restart so that the changes could take effect
6 After the system starts go to httplthostgtltportgtdir and then to
httplthostgtltportgtrep This is w ill trigger a new registration of thecorresponding components in SLD
7 Go to Runtime Workbench and in Component Monitor check if the correctdomain D36 is now beeing show n
You can f ind more detailed information about the incomplete registrationof PI Components and the described by
me steps in attached SAP Note
1117249 Please return the message to me after you execute the steps so
that I can check if the registration w as successfull and if a Cache
Refresh can be triggered in order to continue solving the issue w ith theMapping
Feel free to contact me if you have additional questions
Best regards
Marta Kaymakanova
27062013 - 072753 CET - Info for SAP by Nishant Nishant Keloth Dear Maxim
Response to your queries are as below
1 Have you performed any manual changes of the SLD content for D36 or
Q46 in the last few days or w eeks
-gt Yes w e registered WD0 (ECC staging server) and W52 (SRM Staging
Server) to the SLD of D36 (dev) as previously it w as connected to the
P56 (prod)
2 Have you triggered a full restart of D36 on 24-25062013
-gt Every day it restarts for off line backup
3 My colleague Maxim asked you in one of his replies if D36 w as
createdas a System Copy of Q46 or if Q46 w as created as system Copy of
D36 butI w asnt able to f ind an answ er for his questions Could you
please
clarify this And if this is the case have you performed the
additionalpost installation steps
-gt The PI landscape started w ith Development (D36) then Quality (Q46)
created as the copy of D36 before Production (P56) established
Regards
Nishant
26062013 - 124023 CET - Reply by SAP Dear Customer
Thank you for the provided connections I w as able to connect to your
system and check the current state of the PI Components in SLD Both
systems D36 and Q46 are using the same host and the SLD of D36 Some of
D36s PI Components are currently not assigned to the correct domain andmy assumption is that this is causing
the described by my colleague
Maxim Naidenov in his reply from 04062013 behavior - if you try to
open Runtime Workbench on D36 it opens the one constructed w ith Q46s
domain From the Last Update date in SLD for some of the PI Components
can be seen that there w ere changes even in the last few days - as
example the RWB CIM Instance for D36 w as created on 24062013 In orderto advise you how to proceed to
make the system consistent I need to
clarify some details
1 Have you performed any manual changes of the SLD content for D36 or
Q46 in the last few days or w eeks
2 Have you triggered a full restart of D36 on 24-25062013
3 My colleague Maxim asked you in one of his replies if D36 w as createdas a System Copy of Q46 or if Q46
w as created as system Copy of D36 butI w asnt able to f ind an answ er for his questions Could you please
clarify this And if this is the case have you performed the additionalpost installation steps
Thank you in advance for the information
Best regards
Marta Kaymakanova
SAP PI Development Support
24062013 - 074531 CET - Info for SAP by Dinesh Kumar The connection is open
20062013 - 152358 CET - Reply by SAP Dear Customer
Can you please reopen the HTTP and R3 connections
Maxim Naidenov
XPI Dev support
16062013 - 081149 CET - Info for SAP by Idi Kurniawan Dear Maxim
Currently w ersquore w orking on the RWB issue of D36
Yes D36 is operational At the moment SRM 50 and ECC dev are
connected through D36 and the connection is w orking f ine Wersquore in the
midst of upgrading SRM 50 to SRM 70 and w ersquore trying to connect both
staging servers of SRM 70 and ECC through D36 But w e are facing the
issue of ldquoMAPPING RESOURCE_NOT_FOUNDrdquo w hile testing the scenario you
can check attachment After Note 1857094docx for the screenshot
We have discussed this w ith the SRM Support from SAP unfortunately w e
We have discussed this w ith the SRM Support from SAP unfortunately w e
found that the scenario configuration is not the cause of the issue So
he escalated this issue to PI Support
Thank you
Best regards
Idi Kurniaw an
SAP ABAP Specialist
04062013 - 140012 CET - Reply by SAP Dear Customer
I connected and checked your system D36 (aduxpi0253600)
It is using the same host as system Q46 (aduxpi0254600)
I see some configuration problems in D36 and it seems that D36 w as
created as system copy of Q46
If so seems some of post-configuration steps w ere missed and
now D36 is still connected w ith Q46 You could see this in
D36rw b w here component monitor show s this is Q46 althout accessing
port 53600
Could you please confirm my speculation of D36 If not please
explain system background and recent maintenenace activities
Was it ever operational
Maxim Naidenov
XPI Dev support
02062013 - 062445 CET - Info for SAP by Idi Kurniawan Hi Madhu
User REMCON has been provided w ith the required permission Please
proceed Apologize for the inconvenience
Best Regards
Idi Kurniaw an
System Analyst - ABAP Specialist
30052013 - 101516 CET - Reply by SAP Hello Dinesh
The user REMCON doesnt have permission to access the sld content
Please add the necessary roles and w e shall further analyze
Regards
Madhu
28052013 - 125506 CET - Info for SAP by Dinesh Kumar The HTTP connection for D36 is open for below URL
httpaduxpi0253600sld
httpaduxpi0253600
ABAP connection is also open
Kindly get back if you need additional connection
User credential updated in secure area
27052013 - 151636 CET - Reply by SAP Hello
for further analysis of this issue w e need HTTP connection to the
D36 system Could you kindly open the http connection and provide the
logon credentials in the secure area
Regards
Madhu
27052013 - 083202 CET - Info for SAP by Idi Kurniawan Hi Marius
Sorry for the late reply We have tried the SLD data cache from the
integration builder and the error still occured
We have also done delta and complete cache refresh through SXI_CACHE
We have also done delta and complete cache refresh through SXI_CACHE
and still it does not help
Best Regards
Idi Kurniaw an
System Analyst - ABAP Specialist
Abu Dhabi Polymers Co Ltd
14052013 - 133330 CET - Reply by SAP Hi Idi
okay I understand Before I forw ard this to my XI colleagues w e
could try the follow ing Please go to the integration builder and
execute menu path Environment gt Refresh SLD data cache If after this
the error still occurs I w ill forw ard the ticket to my XI basic
colleagues
Best regards
Marius Mayer
SRM Development Support
SAP Germany
14052013 - 124525 CET - Info for SAP by Idi Kurniawan Hi Marius
Yes I understand I have also redefined the mapping for the interface
Please see attachment Interface Mappingdocx But the issue persists
Regards
Idi Kurniaw an
14052013 - 122718 CET - Reply by SAP Hi Idi
as mentioned in my last reply the patch w ill update only the scenario
definition We cannot update the configuration settings automatically
this has to be adapted manually So the interface configuration must
be changed manually in order to assign the mapping from the definition
Best regards
Marius Mayer
SRM Development Support
SAP Germany
14052013 - 104911 CET - Info for SAP by Idi Kurniawan Hi Marius
After importing the patch based note 1857094 the same error is still
there Please see the attachment After Note 1857094docx I also did a
config test from Integration Directory and it failed w ith the
Operation Mapping not found
Please advise Thank you
Regards
Idi Kurniaw an
08052013 - 142452 CET - Reply by SAP Hi Nishant
as discussed on the phone in the scenario definition the mapping
assignment for the supplier interface w as missing I corrected this
now w ith note 1857094 Please implement the latest patch in the PI
system This w ill update the scenario defintion w ith the mapping
assignment The configuration for the supplier interface has to be
adapted manually after importing this content
Best regards
Marius Mayer
SRM Development Support
SAP Germany
08052013 - 123809 CET - Info for SAP by Nishant Nishant Keloth
08052013 - 123809 CET - Info for SAP by Nishant Nishant Keloth
Hello
SAP Support changed the time for this online meeting
Topic SAP OSS 204525 2013 -1
Date Wednesday May 8 2013
Time 230 pm Arabian Time (Abu Dhabi Muscat GMT+0400)
Meeting Number 953 356 585
Meeting Passw ord 12345
-------------------------------------------------------
To join the online meeting (Now from mobile devices)
-------------------------------------------------------
1 Go to httpsborougew ebexcomborougejphp
ED=213672617ampUID=1596878727ampPW=NYjIzYWQ3OWVjampRT=MiMzNg3D3D
2 If requested enter your name and email address
3 If a passw ord is required enter the meeting passw ord 12345
4 Click Join
To view in other time zones or languages please click the link
httpsborougew ebexcomborougejphp
ED=213672617ampUID=1596878727ampPW=NYjIzYWQ3OWVjampORT=MiMzNg3D3D
-------------------------------------------------------
For assistance
-------------------------------------------------------
1 Go to httpsborougew ebexcomborougemc
2 On the left navigation bar click Support
You can contact me at
aamnaalmehairiborougecom
08052013 - 113856 CET - Info for SAP by Nishant Nishant Keloth We have started the meeting Its on for next 2 hours
08052013 - 111525 CET - Info for SAP by Nishant Nishant Keloth Lets have the meeting in next 15 mins Details are below
Could you please call on +971 2 6070245
To invite others to join copy and paste everything below into your
invitation
Meeting information
Topic OSS- 204525 2013
Date Wednesday May 8 2013
Time 130 pm Arabian Time (Abu Dhabi Muscat GMT+0400)
Meeting Number 950 836 014
Meeting Passw ord 12345
To start or join the online meeting
Go to
httpsborougew ebexcomborougejphp
ED=213659522ampUID=4068787ampPW=NZGM4YjFlNjZmampRT=MiMzNg3D3D
For assistance
1 Go to httpsborougew ebexcomborougemc
2 On the left navigation bar click ldquoSupportrdquo
To add this meeting to your calendar program (for example Microsoft
Outlook) click this link
httpsborougew ebexcomborougejphp
ED=213659522ampUID=4068787ampICS=MSampLD=1ampRD=2ampSHA2=AAAAAtPqc-
sOmAcgG5SZK09rmbM3zGVeRtAsabTw Gx8xYcNNampST=1
To check w hether you have the appropriate players installed for UCF
(Universal Communications Format) rich media f iles go to
httpsborougew ebexcomborougesystemdiagnosisphp
httpw w w w ebexcom
08052013 - 103427 CET - Reply by SAP Hi Nishant
sure w e can have today a Webex session
sure w e can have today a Webex session
Best regards
Marius
08052013 - 092555 CET - Info for SAP by Nishant Nishant Keloth Hi Marius
It is possible to have a WEBEX session today may be in couple of hours
Regards
Nishant
06052013 - 130808 CET - Reply by SAP Hi Idi
this is strange I have sent the same patch to an other customer too in
parallel and this w orks f ine Can you please send me a screen shot of
the interface configuration in your XI system I need to see w hich
mapping is assigned there
Best regards
Marius Mayer
SRM Development Support
SAP Germany
01052013 - 090956 CET - Info for SAP by Idi Kurniawan Hi Marius
After importing the new patch based on note 1851677 there is no more
error to the mapping w hen pressing F7 (Check) Then w e proceed w ith
testing a scenario We found that there is still an error w hich is the
same as the initial error w e reported Please see the attached doc
file After Note 1851677docx
Regards
Idi Kurniaw an
30042013 - 144636 CET - Reply by SAP Hi Idi
I checked this and the last patch f ile still had an error Please
import the new patch f ile I attached today to the note 1851677 This
should w ork f ine now
Sorry for the inconvenience
Best regards
Marius Mayer
SRM Development Support
SAP Germany
29042013 - 095317 CET - Info for SAP by Idi Kurniawan Hi Marius
I have imported the new content based on note 1851677 How ever there
is still an error w ith the mapping but now w e have the clear error
message It looks like there is a syntax error w ith the user-defined
function getTaxNumber Please see the attached screen shot
MM2SUSSupplierPortal_error_after_importPNG
Best Regards
Idi Kurniaw an
25042013 - 140815 CET - Reply by SAP Hi Idi
I have one more idea before w e start analysing this directly in your
system I have created a new patch f ile for the SUS message mapping
w hich contains consistent data Please import f irst this patch in
your XI system as described in note 1851677 and check again the message
transfer after this
Best regards
Best regards
Marius Mayer
25042013 - 100651 CET - Reply by SAP Hi Idi
unfortunately I could not reach you by phone The information in the
file is very generic so I cannot see w hich element is causing the
issue Is it possible to provide me access to your integration builder
in order to check this Webex session w ould be also f ine w ith me
Best regards
Marius Mayer
25042013 - 100649 CET - Call to Customer by SAP Customer Call
Performed on 25042013 120633
Contact person Mr Idi Kurniaw an
Status of discussion
Customer not reached
Subject of conversation
25042013 - 100142 CET - Info for SAP by Idi Kurniawan Hi Marius
Earlier I actually sent you a screen shot after reactivating the
message mapping Please see the attached f ile
MM2SUSSupplierPortal_errorPNG The same error appeared w hen pressing
F7 (Check)
Regards
Idi Kurniaw an
25042013 - 093816 CET - Reply by SAP Hi Idi
yes the other functions are required Can you please go to the mapping
in thre integration builder and press F7 (check) After this please
send the me the details of the processing log w indow
Best regards
Marius Mayer
SRM Development Support
SAP Germany
25042013 - 061905 CET - Info for SAP by Idi Kurniawan Hi Marius
I have deleted the user-defined function getTaxCategory and reactivated
the message mapping but still the same error is there after the
reactivation I w onder if all those user-defined functions are
applicable for our business scenario that w e may need to delete all
Please advise
Thanks
Regards
Idi Kurniaw an
24042013 - 131931 CET - Reply by SAP Hi Idi
okay I understand This makes the analysis not easy for me but I think
I found the cause of this issue It is the user-defined function
getTaxCategory Please delete this funtion from the mapping
MM2SUSSupplierPortal Please see also the attached f ile for additional
information(mappingpng) After this please save and activate the
mapping
Best regards
Marius Mayer
SRM Development Support
SAP Germany
24042013 - 130640 CET - Info for SAP by Nishant Nishant Keloth Hi Marius
Initially there w as an error w hile testing a scenario Unable to f ind
resourceMM2SUSSupplierPortal Based on some note w hich I forgot
w e did a dummy change by putting a space after ther description of the
Message Mapping MM2SUSSupplierPortal then reactivate the Message
Mapping It turned out that there is an error in the Message Mapping
Since this is a standard object w hich w e have just imported please
help to f ind the cause of the errorWe have attached the screen shot of
the error log but w ere unable to identify w hich segment contains the
error as the message is not specif ic
Regards
Idi Kurniaw an
24042013 - 121248 CET - Reply by SAP Hi Anand
I took over this ticket now In the attached documents I can see that
you have changed the standard mapping MM2SUSSupplierPortal but the
activation fails now becuase of a syntax error As the access to the
integration builder in your system is not possible pleas eprovide me
w ith a screen shot of the systax error protocoll I need to know w hich
element or maybe user defined funtion triggers this error
Best regards
Marius Mayer
SRM Development Support
SAP Germany
23042013 - 103823 CET - Info for Customer by SAP Hi Anand
I have forw arded your message to the next support level One of my
colleagues w ill process your message further and update you as soon
as possible
w ith best regards
Zoltan Keller
SAP Active Global Support
22042013 - 061526 CET - Info for SAP by Anandha Krishnan Hello Zoltan
Sorry but We do not have WTS connection any now and hence its not
possible Can w e try w ith w ebex session
Regards
Anand
18042013 - 131934 CET - Reply by SAP Hi Anand
I still having issues connection to your integration repository and
directory to check the content and the issue Could you please
advise if it w ill be possible for you to provide any WTS connection
to any system of yours from w here the PI systems integration
repository and directory w ould be accessible
w ith best regards
Zoltan Keller
SAP Active Global Support
16042013 - 062342 CET - Info for SAP by Anandha Krishnan Hello Zoltan
Access data is maintained and validity extended
Please check
Regards
Anand
15042013 - 152328 CET - Reply by SAP Dear Customer
the access data for system D36 (installation 0020253508) in the secure
area has expired Could you please update w ith valid userdata
w ith best regards
Zoltan Keller
SAP Active Global Support
15042013 - 080715 CET - Call to Customer by SAP Customer Call
Performed on 15042013 100705
Contact person Mr Nishant Nishant Keloth
Status of discussion
Customer reached
Subject of conversation
Called customer to discuss the issue
14042013 - 125608 CET - Info for SAP by Nishant Nishant Keloth Hi SAP SUpport
Thanks for your support
Is this the solution to the XIPI issue or the solution for accessing
the XIPI system from your end
Reagrds
Nishant
14042013 - 073319 CET - Reply by SAP
Dear Customer
1 Could you please check the fully qualif ied domain name is being used
in the icmhost_name_full
Please also check the FQDN have been defined in the Exchange Profile
Connections comsapaiiconnectlandscapename
Connections comsapaiiconnectrepositorymshost
Connections comsapaiiconnectintegrationservername
Connections comsapaiiconnectrw br3mshost
Connections comsapaiiconnectintegrationserverr3mshost
Connections comsapaiiconnectdirectorymshost
Connections comsapaiiconnectrepositoryname
Connections comsapaiiconnectdirectoryname
Connections comsapaiiconnectcrname
Connections comsapaiiconnectrw bname
2 Check w hether P4 service is started and have PI host name in
Netw eaver Administrator and check the Server settings
Go to Operation Management -gt Systems -gt StartampStop -gt Java EE
Services-gt P4 Provider check if the P4 service is started and also it
should have the PI host name
Ensure the value for the P4 port is open in the f irew all
3 Check if the follow ing parameters have the correct value
in Exchange profile
2 Check w hether P4 service is started and have PI host name in
Netw eaver Administrator and check the Server settings
Go to Operation Management -gt Systems -gt StartampStop -gt Java EE
Services-gt P4 Provider check if the P4 service is started and also it
should have the PI host name
Ensure the value for the P4 port is open in the f irew all
3 Check if the follow ing parameters have the correct value
in Exchange profile
- comsapaiiconnectdirectorymshttpsport
- comsapaiiconnectdirectorymshttpsport
- comsapaiiconnectrepositorymshttpsport
Please refer the note 1052984 in more details
Best regards
Probal
11042013 - 060951 CET - Info for SAP by Anandha Krishnan Hello Tsvetomir
Attached the test result OSS Connection test(MS)
Please check
Regards
Anand
10042013 - 150224 CET - Reply by SAP Hi Anand
Okay can you tell w hat does the MS info page say -gt open the URL
httpaduxpi028101msgservertextlogon
and provide me the output here
Thanks
Tsvetomir
09042013 - 132820 CET - Info for SAP by Anandha Krishnan Hello Tsvetomir
From SMMS transaction HTTP port for MS is mentioned as 8136
Otherw ise from the log f ile mentioned by you its mentioned as 8101
I have checked the router table and follow ing entries are already
maintained for the server for w hich w e are trying to access
D36 aduxpi02 PI
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 3236
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 8036
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 53600
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 53604
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 8101
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 3246
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 8046
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 54600
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 54604
Please revert in case of any clarif ications
Regards
Anand
Regards
Anand
09042013 - 125320 CET - Reply by SAP Hello
Please f ind your Message Server HTTP port into the dev_ms file located
into usrsapltSIDgtSCSltinstgtw orkdev_ms
There must be a log saying the HTTP port number like
HTTP port 81xx state LISTEN
Thanks
Tsvetomir
09042013 - 092853 CET - Info for SAP by Anandha Krishnan Hello Jorgen
Can you please explain the below connection parameters
msaduxpi028101P4
Please note that the instance number for D36 system running in ADUXPI02
is 36 and hence the connection parmeter mentioned above should be
adapted accordingly Kindly check if this information is helpful to
access the system
Regards
Anand
09042013 - 090739 CET - Reply by SAP Hi Anand
w e still get the follow ing error
Cannot connect to server using message server
msaduxpi028101P4
Do you know if w e get this error because of a missconfiguration or
do w e need to connect to this service
If w e need to connect to this service you should permit this access
in your saprouttab
SNC-connection from SAP to local R3-System for Support
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE ltyour servergtltportgt
The new saprouttab you can activate w ith the command saprouter -n
or w ith restarting your SAProuter
Sincerely
Joumlrgen Steger
On behalf of SAP Active Global Support
08042013 - 132930 CET - Info for SAP by Anandha Krishnan Hello Jorgen
Please note that SAP w as able to reach the system and w orked on this
issue earlier (please check on the message from SAP on 26032013 -
093917 in this thread) Since then w e have not made any changes to
the router table and hence there should not be any issue w ith the
connections as w ell from our end The connections for ID and IR are
opened as per SAP note 800267
Can you please check the connection from your side again
Regards
Anand
08042013 - 124349 CET - Reply by SAP Dear Customer
now w e get the error message
partner not reached ( server aduxpi02 service 8108 )
Location SapRouter on bissap1 (1952291165)
You can reconstruct the connection problem w ith executing the follow ing
command on your saprouter
telnet ltYour servergt ltdestination servicegt
example telnet 100200100100 3200
The data from ltYour servergt and ltdestination servicegt are
maintained from customer side w ith help of note 31515
When you get an error message after starting the above telnet please
check the definition of your service connection w ith the help
of note 31515 If the entries are correct please check the netw ork
connection betw een your saprouter and the instance of your
server Perhaps your internal f irew all doesnt allow this access
Sincerely
Joumlrgen Steger
On behalf of SAP Active Global Support
08042013 - 114634 CET - Info for SAP by Anandha Krishnan Hello Zoltan
Please note that this message is opened for D36 system but for
Please note that this message is opened for D36 system but for
installation number 0020531211
But the connection is open for D36 system w ith the installation number
20253508
Please see if this information is helpful for you to access the
connection
Regards
Anand
08042013 - 112749 CET - Info for Customer by SAP Hi Anand
as the connection is still not possible I have forw arded your message
to the netw ork support team You w ill be contacted shortly
w ith best regards
Zoltan Keller
SAP Active Global Support
05042013 - 055051 CET - Info for SAP by Anandha Krishnan Hello Zoltan
Please check the connection now and revert
Regards
Anand
04042013 - 123508 CET - Reply by SAP Dear Customer
your message is back w ith the SUS component To continue analyzing
your issue w e still need to connect to your PI integration repdir
As per my understanding the connection should be done via
Cust Installation SID
34482 Borealis AS 0020253508 D36
How ever this connection is currently not available
Could you please reopen it and make sure valid userdata for logon
is still available
w ith best regards
Zoltan Keller
SRM Senior Support Engineer
AGS Primary Support
Business Suite amp Technology
02042013 - 152917 CET - Info for Customer by SAP Dear Customer
Our developer is already assigned to this case Due to the Easter Holiday there w ere some delays Please
kindly w ait and our developer w ill
get back to you soon
Thanks a lot for your understanding
Regards
Kingston
Manager on Duty in IMS SAP Critical Incident Management Team
02042013 - 124517 CET - Call from Customer by SAP Customer Call
Performed on 02042013 144323
Contact person Mr Yaser Abdulla Al-Ali
Reason for call
Request to speed up processing
Subject of conversation
Received email in the Support MENA amilbox requesting to speed up
Informed that w e have updated the message w ith the email and have
taken necessary actions Attached is the SRM upgrade actio log
Kindly check and assist
Kindly check and assist
Contact yaseralaliborougecom
02042013 - 124322 CET - Call to Customer by SAP Customer Call
Performed on 02042013 143952
Contact person Mr Yaser Abdulla Al-Ali
Status of discussion
Customer reached
Subject of conversation
Issue in development system Error w hile transferring vendor from ECC
to MM SRM upgrade planned on production system once the issue is
resolved It is a show stopper No w ork around 10 consultants are
affected It is a show stopper Stuck in the development phase
Deadline to complete the testing is passed by R3 connections are
under D36 system
Contact 971501777888
27032013 - 053504 CET - Info for SAP by Anandha Krishnan Hello Zoltan
Connections are open and access details are also available I have
maintained the details
Please check and revert
Regards
Anadn
26032013 - 144055 CET - Reply by SAP Hi Anand
the connections got closed again could you please reopen the connectionsintegration repositorydirectory for
D36 and make sure userdata
is still valid and provided
w ith best regards
Zoltan Keller
SRM Senior Support Engineer
AGS Primary Support
Business Suite amp Technology
26032013 - 093917 CET - Info for Customer by SAP Hello Anand
We w ere indeed looking at system D36 of installation 20531211
The access to the Integration Directory and Integration Repository
of the follow ing system is now up and running
Cust Installation SID
34482 Borealis AS 0020253508 D36
Well send this message back to our consultant to process the original
problem
Best regards
Lothar Juenger
External
On behalf of SAP Active Global Support
26032013 - 091436 CET - Info for SAP by Anandha Krishnan Hello Lothar
Please check the f ile attached w ith this message The connections are
open as mentioned in the note Can you give us more information like
log or trace to see w here the problem is
I believe you are accessing a w rong system Please access the system
w ith the installation number 20253508
Regards
Anand
26032013 - 083005 CET - Reply by SAP
Hello Anand
The required service connections are still being closed
D36 SAP Product Vers SAP NETWEAVER PI 71
R3 Support Opened for 13 Days and 0512 hours
Integration Directory Closed
Integration Repository Closed
Please open the connections w ith the help of SAP Note 800267
Best regards
Lothar Juenger
External
On behalf of SAP Active Global Support
26032013 - 075432 CET - Info for SAP by Anandha Krishnan Hello Lothar
Can you please check the connections now and feedback
Thanks and Regards
Anand
26032013 - 063754 CET - Reply by SAP Hello
The required service connections are still being closed
D36 SAP Product Vers SAP NETWEAVER PI 71
R3 Support Opened for 13 Days and 0705 hours
Integration Directory Closed
Integration Repository Closed
Please open the connections w ith the help of SAP Note 800267
Best regards
Lothar Juenger
External
On behalf of SAP Active Global Support
26032013 - 054116 CET - Info for SAP by Nishant Nishant Keloth Hi Suppiort Team
The connection is open from our end
Please check and confirm
Regards
Nishant
25032013 - 105053 CET - Reply by SAP System D36
Hello
you open only the R3 support but
Integration Directory
Integration Repository
is still closed
Best regards
Karin Weik
AGS Primary Support - RCSC Europe
25032013 - 054438 CET - Info for SAP by Nishant Nishant Keloth Hi Support Team
Please ceck now the connection is opened
Regards
Nishant
25032013 - 032503 CET - Reply by SAP Dear Customer
Connection Type Integration Directory and Integration Repository
System D36
Currently above connection is closed In order for us to test please
open it again
Best regards
Cecilia Koh
AGS Primary Support - RCSC Asia
24032013 - 071306 CET - Info for SAP by Nishant Nishant Keloth Hi Support Team
Please recheck the connection
Regards
Nishant
21032013 - 023333 CET - Reply by SAP Dear Customer
The access to the Integration Directory and Integration Repository of
system D36 currently fails
Partner Not Reached (1952291165 service 3299)
Location SapRouter on sapserv2
Unable to connect to remote host Connection refused
Please verify if your SNC SAProuter process is currently being
started on bissap1 (19522911653299) in order for SAP to
remote access to your system(s)
Could you also verify w ith your netw ork team if the follow ing incoming
firew all rule has been released
Source Destination Firew all Forw arding Rule
1943913134 19522911653299tcp bissap13299tcp
Best regards
Lothar Juenger
AGS Primary Support - RCSC Asia
18032013 - 124050 CET - Info for SAP by Idi Kurniawan Hi Tulika
Were in the midst of upgrading SRM 50 to 702
Weve imported XI Content SAP APPL 605 SRM SERVER 702 and SRM SERVER
IC 702 Then w e built the Plan-Driven Procurement 702 based on the ES
Repository (menu Tools-gtApply Model from ES Repository) So this is a
standard scenario from SAP
We tested using the simplest scenario Transfer of Vendor (Supplier)
data from ECC to SRM But unfortunately there is an error in the
mapping MM2SUSSupplierPortal see the attachment Please have a look at
the mapping since this is a standard content that w eve got by
importing the XI content
And w e also found some error w hile opening the mapping
MM2SUSOrderCreate Target message Message Type PurchaseOrderRequest
does not exist in softw are component version ID
ea7447626d1611dd82b2fa630a424100 And there are others mapping that
have the same error Please also check this
Thank you
18032013 - 094321 CET - Reply by SAP Dear Customer
I have taken over your issue and w ill investigate from PI perspective
I w ould require few information from your side
- Please explain the end to end Business Scenario
- Please explain the end to end Business Scenario
Like
Sender -gt Sender Adapter -gt PI[(SID )(Mapping )(BPM )] -gt
Receiver Adapter -gt Receiver
I understand that D36 is PI systemcan you please check the R3
connection as it is not w orking and provide me w ith example
message id
Please also send us the ComponentInfo (XSL or XML) f ile
Execute URL httpltXIHOSTgtltJ2EEPortgtindexhtml -gt SystemInfo -gt
ComponentInfo-gt Softw areComponentsxsl
by using an user w ith java engine administration rights like
J2EE_ADMIN
Regards
Tulika Bhatt
Business Suite amp Technology
SAP Active Global Support
14032013 - 095732 CET - Info for SAP by Dinesh Kumar We have already entry in saprout tab also as per the port of RMI for ID
and IR
D36 aduxpi02 PI
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 3236
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 8036
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 53600
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 53604
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 8101
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 3246
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 8046
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 54600
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 54604
14032013 - 091803 CET - Info for SAP by Dinesh Kumar Integration Directory bissap1 Kumar Dinesh 026070273 400 hours 9
days 359 hours Kumar Dinesh
Integration Repository bissap1 Kumar Dinesh 026070273 400 hours 9
days 359 hours Kumar Dinesh
The connection is already open
Please check
14032013 - 063823 CET - Reply by SAP Dear Customer
The IR and ID service connection to your D36 system is still not
possible
Please check if the RMI port and the HTTP port defined in SAP Support
Portal are correct Please use the SAP note 800267 on the command to
check the RMI port
Regards
Safii Asmore
AGS Primary Support - RCSC Asia
14032013 - 060517 CET - Info for SAP by Nishant Nishant Keloth The connection is open
Regards
Nishant
14032013 - 024433 CET - Reply by SAP Dear Customer
Connection Type Integration Directory and Repository
System D36
Due to issue w ith the service connection to your D36 system
this message w as forw arded to our R3 Netw ork Support Group
The service connection has closed before I have a chance to test the
remote connection Appreciate if you could re-open the service
connection again and send this message back to SAP
connection again and send this message back to SAP
Regards
Safii Asmore
SAP Netw ork Support Group
10032013 - 111426 CET - Info for SAP by Nishant Nishant Keloth Hi SUpport Team
The connection has been provided
For test data you can reprocess the IDOC
0000000006531842
0000000006532356
SRM Version is - SRM 702
Regards
Nishant
06032013 - 101316 CET - Reply by SAP Dear Mr Nishant Nishant Keloth
thank You for Your message
Please allow me to analyse this issue in Your system environment
Is D36 Your PI system
Please set up support connection to Your Integration Repository
Directory according to follow ing SAP Note
800267 - Integration Repositorydirectory service connections
Please provide example IDoc document so I can test
Please also provide details about Your SRM SUS system release Is it a
SUS 700 701 or 702
Thank You
Kind regards
Gergo Domjan
Support Engineer
AGS Primary Support
SAP Notes
SAP Notes which have been implemented to resolve the issue
Please f ill out the follow ing table w ith SAP Note numbers you have implemented to resolve the problem and give a short description of the result
Note number
Not relevant
Implemented and
still in systems
Implemented but
removed afterw ards
Comment
Contacts amp Notifications
Name Phone Number Mobile Telephone E-Mail Notif ication
Reporter Nishant Nishant Keloth +971 26070274 +971 558633952 nishantkelothborougecom By SMS By e-mail
Opening System Other Idi Kurniaw an +971 026070245 +971 026070245 idikurniaw anborougecom By SMS By e-mail
Other Anandha Krishnan R +971 566138040 +971 566138040 anandhakrishnanborougecom By SMS By e-mail
Other Dinesh Kumar +971 026070273 +971 0505446016 dineshkumarborougecom By SMS By e-mail
SAP Notes
0001117249 Incomplete Registration of PI components in SLD
0001851677 SUS-XI Current SUS message mapping
0001857094 SUS-XI Current SUS scenario content
Attachments
Attachments
Enter unique f ile description No file chosenChoose File Upload
Description File Name Created from Date Time -
Enter unique f ile description SUS Error-1docx Nishant Nishant Keloth 06032013 0829
Final version SUS Error-1docx Nishant Nishant Keloth 06032013 0842
SystemConnection SystemConnection_SAPdocx Anandha Krishnan 26032013 0913
OSS Connection test(MS) OSS Connection test_Tsvetomirdocx Anandha Krishnan 11042013 0609
Mappingpng Mappingpng SAP 24042013 1325
Mapping Error After Delete Function MM2SUSSupplierPortal_errorPNG Idi Kurniaw an 25042013 0614
Mapping Error After Import MM2SUSSupplierPortal_error_after_importPNG Idi Kurniaw an 29042013 0949
After Note 1851677 After Note 1851677docx Idi Kurniaw an 01052013 0905
After Note 1857094 After Note 1857094docx Idi Kurniaw an 14052013 1046
Interface Mapping Interface Mappingdocx Idi Kurniaw an 14052013 1242
Directory Associationjpg Directory Associationjpg SAP 03072013 1450
Repository Associationjpg Repository Associationjpg SAP 03072013 1450
RWB Associationjpg RWB Associationjpg SAP 03072013 1450
CPA Cache Refresh CPAtxt Idi Kurniaw an 04072013 0819
Mapping Runtime Cache Refresh Mapping Runtimetxt Idi Kurniaw an 04072013 0819
CPA CPACachetxt Dinesh Kumar 07072013 0845
Mapping Mappingtxt Dinesh Kumar 07072013 0845
Save Message Send Message Close Message Action Log Print
Contact person gentleman at +971501777888
Status of discussion
Customer reached
Subject of conversation
Explained that the developer has been informed requesting an urgent
update As agreed there w ill be no escalation now
SAP Critical Incident Management EMEA Manager on Duty
07072013 - 084605 CET - Info for SAP by Dinesh Kumar Dear Marta
We are getting a same result w hen w e retried the w hole process What w e
observed is w hen w e restarted the system after manual entry of create
missing associations to XI Domain for Integration
Directory Integration Repository and RWB is missing back We tried to
recreate it as per your screen shot and given a restart again had the
same issue
Anyw ay attaching the cache result again Kindly check and provide the
solution sooner since this message is boucing back and forth for
months
Dinesh
04072013 - 153608 CET - Reply by SAP Hello Idi
I logged to your system again and checked the result from executed
steps but the information that is visible from the execution of CPA
Cache refresh is not suff icient to determine the cause for the error
Please go to httplthostgtltportgtnw a - Configuration Management -
Infrastructure - Java System Properties Navigate to Services tab and
find XPI Service CPA Cache After you select this service the list
w ith Properties in Extended Details w ill be f illed Change the value of
trackCacheUpdateXML to true and save After that run another full
cache refresh and return the message to me so that I can loggon and
check the results This w ill give us more detailed information about thecurrent cause of errors
Best regards
Marta Kaymakanova
04072013 - 082255 CET - Info for SAP by Idi Kurniawan Hi Marta
Our team has peformed below advised task Everything w as successful
except for the CPA Cache refresh and Mapping Runtime cache refresh We
proceeded w ith testing a scenario and it fails w ith the same error
message mapping resource_not_found
Please f ind the attached logs from both cache refresh activities
Thank you
Regards
Idi Kurniaw an
SAP ABAP Specialist
03072013 - 144458 CET - Reply by SAP Hello Dinesh
I w as able to create missing associations to XI Domain for Integration
Directory Integration Repository and RWB You can see the result in
attached screenshots In order for the changes to take effect you w ill
have to trigger full restart of the system - both ABAP and JAVA After
the restart f inishes please execute follow ing steps
1 Go to the Integration Builder and from Environment menu select ClearSLD Data Cache
2 Go to Enterprise Services Builder and perform the same action
3 Trigger a Full CPA Cache Refresh on the system using httplt(gt
ltlt)gthostgtltportgtCPACacherefreshmode=full and if the result is
different that success please attach the default trace f iles from the
time period of the execution
4 Go to SXI_CACHE and trigger full refresh using Runtime cache - Start
Complete Cache Refresh
5 Trigger a refresh of the Mapping Runtime Cache using httplt(gt
ltlt)gthostgtltportgtrunvalue_mapping_cacheextmethod=invalida
teCachelt(gtamplt)gtmode=Refreshlt(gtamplt)gtconsumer=afltsidgtltdbhostgt
lt(gtamplt)gtconsumer_mode=IRamptype=F If returned result is different that OKplease attach default trace f iles
If the result of all these actions is successfull trigger a new message
in order to check if the mapping is still missing
Best regards
Marta Kaymakanova
03072013 - 110735 CET - Info for SAP by Dinesh Kumar Kindly proceed w ith the activity You have our permission to proceed
the action
But kindly provide the feedback if possible w ith screen shot on your
execution
Dinesh
03072013 - 104312 CET - Reply by SAP Hello Dinesh
I w as able to connect to your system and check the logs from the time
period w hen you tried to register the three components in SLD and their
current state All three of them have no association to the correct
domain Do you give me permission to log to your system using provided
in secure area credentials and manually assign this association to
Integration Directory Integration Repository and RWB in SLD Afterw ardsI w ill perform some checks in SLD in
order to determine if in RWB the
correct domain is show n and if Cache Connectivity Test can be executed
Best regards
Marta Kaymakanova
01072013 - 122218 CET - Info for SAP by Dinesh Kumar Dear Marta
We tried to execute your task as per your information and follow ed each
line of the note 1117249 Unfortunately the domain is not getting
registered as per the note mentiond Still the domain column is empty
for the D36 system even after removing and registering back
Kindly feedback
27062013 - 145311 CET - Reply by SAP Dear Customer
Thank you for the clarif ication Currently some of the PI Components of
D36 are not completely registered in the SLD You can see that if you goto httplthostgtltportgtsld - Technical
Systems and choose to f ilter thedata by selecting Process Integration from the dropdow n Integration
Directory Integration Repository and RWB are not associated to the
correct domain - you can see that the value of Domain column is empty
You can also see from CIM Instances that the corresponding classes for
them have one association less In order to correct their registration
in SLD you w ill have to
1 Go to Technical Systems - from the dropdow n select Process
Integration
2 Select Integration Directory on d36aduxpi02 and remove it
3 Select Integration Repository on d36aduxpi02 and remove it
4 Select RWB on d36aduxpi02 and remove it
5 Trigger a full system restart so that the changes could take effect
6 After the system starts go to httplthostgtltportgtdir and then to
httplthostgtltportgtrep This is w ill trigger a new registration of thecorresponding components in SLD
7 Go to Runtime Workbench and in Component Monitor check if the correctdomain D36 is now beeing show n
You can f ind more detailed information about the incomplete registrationof PI Components and the described by
me steps in attached SAP Note
1117249 Please return the message to me after you execute the steps so
that I can check if the registration w as successfull and if a Cache
Refresh can be triggered in order to continue solving the issue w ith theMapping
Feel free to contact me if you have additional questions
Best regards
Marta Kaymakanova
27062013 - 072753 CET - Info for SAP by Nishant Nishant Keloth Dear Maxim
Response to your queries are as below
1 Have you performed any manual changes of the SLD content for D36 or
Q46 in the last few days or w eeks
-gt Yes w e registered WD0 (ECC staging server) and W52 (SRM Staging
Server) to the SLD of D36 (dev) as previously it w as connected to the
P56 (prod)
2 Have you triggered a full restart of D36 on 24-25062013
-gt Every day it restarts for off line backup
3 My colleague Maxim asked you in one of his replies if D36 w as
createdas a System Copy of Q46 or if Q46 w as created as system Copy of
D36 butI w asnt able to f ind an answ er for his questions Could you
please
clarify this And if this is the case have you performed the
additionalpost installation steps
-gt The PI landscape started w ith Development (D36) then Quality (Q46)
created as the copy of D36 before Production (P56) established
Regards
Nishant
26062013 - 124023 CET - Reply by SAP Dear Customer
Thank you for the provided connections I w as able to connect to your
system and check the current state of the PI Components in SLD Both
systems D36 and Q46 are using the same host and the SLD of D36 Some of
D36s PI Components are currently not assigned to the correct domain andmy assumption is that this is causing
the described by my colleague
Maxim Naidenov in his reply from 04062013 behavior - if you try to
open Runtime Workbench on D36 it opens the one constructed w ith Q46s
domain From the Last Update date in SLD for some of the PI Components
can be seen that there w ere changes even in the last few days - as
example the RWB CIM Instance for D36 w as created on 24062013 In orderto advise you how to proceed to
make the system consistent I need to
clarify some details
1 Have you performed any manual changes of the SLD content for D36 or
Q46 in the last few days or w eeks
2 Have you triggered a full restart of D36 on 24-25062013
3 My colleague Maxim asked you in one of his replies if D36 w as createdas a System Copy of Q46 or if Q46
w as created as system Copy of D36 butI w asnt able to f ind an answ er for his questions Could you please
clarify this And if this is the case have you performed the additionalpost installation steps
Thank you in advance for the information
Best regards
Marta Kaymakanova
SAP PI Development Support
24062013 - 074531 CET - Info for SAP by Dinesh Kumar The connection is open
20062013 - 152358 CET - Reply by SAP Dear Customer
Can you please reopen the HTTP and R3 connections
Maxim Naidenov
XPI Dev support
16062013 - 081149 CET - Info for SAP by Idi Kurniawan Dear Maxim
Currently w ersquore w orking on the RWB issue of D36
Yes D36 is operational At the moment SRM 50 and ECC dev are
connected through D36 and the connection is w orking f ine Wersquore in the
midst of upgrading SRM 50 to SRM 70 and w ersquore trying to connect both
staging servers of SRM 70 and ECC through D36 But w e are facing the
issue of ldquoMAPPING RESOURCE_NOT_FOUNDrdquo w hile testing the scenario you
can check attachment After Note 1857094docx for the screenshot
We have discussed this w ith the SRM Support from SAP unfortunately w e
We have discussed this w ith the SRM Support from SAP unfortunately w e
found that the scenario configuration is not the cause of the issue So
he escalated this issue to PI Support
Thank you
Best regards
Idi Kurniaw an
SAP ABAP Specialist
04062013 - 140012 CET - Reply by SAP Dear Customer
I connected and checked your system D36 (aduxpi0253600)
It is using the same host as system Q46 (aduxpi0254600)
I see some configuration problems in D36 and it seems that D36 w as
created as system copy of Q46
If so seems some of post-configuration steps w ere missed and
now D36 is still connected w ith Q46 You could see this in
D36rw b w here component monitor show s this is Q46 althout accessing
port 53600
Could you please confirm my speculation of D36 If not please
explain system background and recent maintenenace activities
Was it ever operational
Maxim Naidenov
XPI Dev support
02062013 - 062445 CET - Info for SAP by Idi Kurniawan Hi Madhu
User REMCON has been provided w ith the required permission Please
proceed Apologize for the inconvenience
Best Regards
Idi Kurniaw an
System Analyst - ABAP Specialist
30052013 - 101516 CET - Reply by SAP Hello Dinesh
The user REMCON doesnt have permission to access the sld content
Please add the necessary roles and w e shall further analyze
Regards
Madhu
28052013 - 125506 CET - Info for SAP by Dinesh Kumar The HTTP connection for D36 is open for below URL
httpaduxpi0253600sld
httpaduxpi0253600
ABAP connection is also open
Kindly get back if you need additional connection
User credential updated in secure area
27052013 - 151636 CET - Reply by SAP Hello
for further analysis of this issue w e need HTTP connection to the
D36 system Could you kindly open the http connection and provide the
logon credentials in the secure area
Regards
Madhu
27052013 - 083202 CET - Info for SAP by Idi Kurniawan Hi Marius
Sorry for the late reply We have tried the SLD data cache from the
integration builder and the error still occured
We have also done delta and complete cache refresh through SXI_CACHE
We have also done delta and complete cache refresh through SXI_CACHE
and still it does not help
Best Regards
Idi Kurniaw an
System Analyst - ABAP Specialist
Abu Dhabi Polymers Co Ltd
14052013 - 133330 CET - Reply by SAP Hi Idi
okay I understand Before I forw ard this to my XI colleagues w e
could try the follow ing Please go to the integration builder and
execute menu path Environment gt Refresh SLD data cache If after this
the error still occurs I w ill forw ard the ticket to my XI basic
colleagues
Best regards
Marius Mayer
SRM Development Support
SAP Germany
14052013 - 124525 CET - Info for SAP by Idi Kurniawan Hi Marius
Yes I understand I have also redefined the mapping for the interface
Please see attachment Interface Mappingdocx But the issue persists
Regards
Idi Kurniaw an
14052013 - 122718 CET - Reply by SAP Hi Idi
as mentioned in my last reply the patch w ill update only the scenario
definition We cannot update the configuration settings automatically
this has to be adapted manually So the interface configuration must
be changed manually in order to assign the mapping from the definition
Best regards
Marius Mayer
SRM Development Support
SAP Germany
14052013 - 104911 CET - Info for SAP by Idi Kurniawan Hi Marius
After importing the patch based note 1857094 the same error is still
there Please see the attachment After Note 1857094docx I also did a
config test from Integration Directory and it failed w ith the
Operation Mapping not found
Please advise Thank you
Regards
Idi Kurniaw an
08052013 - 142452 CET - Reply by SAP Hi Nishant
as discussed on the phone in the scenario definition the mapping
assignment for the supplier interface w as missing I corrected this
now w ith note 1857094 Please implement the latest patch in the PI
system This w ill update the scenario defintion w ith the mapping
assignment The configuration for the supplier interface has to be
adapted manually after importing this content
Best regards
Marius Mayer
SRM Development Support
SAP Germany
08052013 - 123809 CET - Info for SAP by Nishant Nishant Keloth
08052013 - 123809 CET - Info for SAP by Nishant Nishant Keloth
Hello
SAP Support changed the time for this online meeting
Topic SAP OSS 204525 2013 -1
Date Wednesday May 8 2013
Time 230 pm Arabian Time (Abu Dhabi Muscat GMT+0400)
Meeting Number 953 356 585
Meeting Passw ord 12345
-------------------------------------------------------
To join the online meeting (Now from mobile devices)
-------------------------------------------------------
1 Go to httpsborougew ebexcomborougejphp
ED=213672617ampUID=1596878727ampPW=NYjIzYWQ3OWVjampRT=MiMzNg3D3D
2 If requested enter your name and email address
3 If a passw ord is required enter the meeting passw ord 12345
4 Click Join
To view in other time zones or languages please click the link
httpsborougew ebexcomborougejphp
ED=213672617ampUID=1596878727ampPW=NYjIzYWQ3OWVjampORT=MiMzNg3D3D
-------------------------------------------------------
For assistance
-------------------------------------------------------
1 Go to httpsborougew ebexcomborougemc
2 On the left navigation bar click Support
You can contact me at
aamnaalmehairiborougecom
08052013 - 113856 CET - Info for SAP by Nishant Nishant Keloth We have started the meeting Its on for next 2 hours
08052013 - 111525 CET - Info for SAP by Nishant Nishant Keloth Lets have the meeting in next 15 mins Details are below
Could you please call on +971 2 6070245
To invite others to join copy and paste everything below into your
invitation
Meeting information
Topic OSS- 204525 2013
Date Wednesday May 8 2013
Time 130 pm Arabian Time (Abu Dhabi Muscat GMT+0400)
Meeting Number 950 836 014
Meeting Passw ord 12345
To start or join the online meeting
Go to
httpsborougew ebexcomborougejphp
ED=213659522ampUID=4068787ampPW=NZGM4YjFlNjZmampRT=MiMzNg3D3D
For assistance
1 Go to httpsborougew ebexcomborougemc
2 On the left navigation bar click ldquoSupportrdquo
To add this meeting to your calendar program (for example Microsoft
Outlook) click this link
httpsborougew ebexcomborougejphp
ED=213659522ampUID=4068787ampICS=MSampLD=1ampRD=2ampSHA2=AAAAAtPqc-
sOmAcgG5SZK09rmbM3zGVeRtAsabTw Gx8xYcNNampST=1
To check w hether you have the appropriate players installed for UCF
(Universal Communications Format) rich media f iles go to
httpsborougew ebexcomborougesystemdiagnosisphp
httpw w w w ebexcom
08052013 - 103427 CET - Reply by SAP Hi Nishant
sure w e can have today a Webex session
sure w e can have today a Webex session
Best regards
Marius
08052013 - 092555 CET - Info for SAP by Nishant Nishant Keloth Hi Marius
It is possible to have a WEBEX session today may be in couple of hours
Regards
Nishant
06052013 - 130808 CET - Reply by SAP Hi Idi
this is strange I have sent the same patch to an other customer too in
parallel and this w orks f ine Can you please send me a screen shot of
the interface configuration in your XI system I need to see w hich
mapping is assigned there
Best regards
Marius Mayer
SRM Development Support
SAP Germany
01052013 - 090956 CET - Info for SAP by Idi Kurniawan Hi Marius
After importing the new patch based on note 1851677 there is no more
error to the mapping w hen pressing F7 (Check) Then w e proceed w ith
testing a scenario We found that there is still an error w hich is the
same as the initial error w e reported Please see the attached doc
file After Note 1851677docx
Regards
Idi Kurniaw an
30042013 - 144636 CET - Reply by SAP Hi Idi
I checked this and the last patch f ile still had an error Please
import the new patch f ile I attached today to the note 1851677 This
should w ork f ine now
Sorry for the inconvenience
Best regards
Marius Mayer
SRM Development Support
SAP Germany
29042013 - 095317 CET - Info for SAP by Idi Kurniawan Hi Marius
I have imported the new content based on note 1851677 How ever there
is still an error w ith the mapping but now w e have the clear error
message It looks like there is a syntax error w ith the user-defined
function getTaxNumber Please see the attached screen shot
MM2SUSSupplierPortal_error_after_importPNG
Best Regards
Idi Kurniaw an
25042013 - 140815 CET - Reply by SAP Hi Idi
I have one more idea before w e start analysing this directly in your
system I have created a new patch f ile for the SUS message mapping
w hich contains consistent data Please import f irst this patch in
your XI system as described in note 1851677 and check again the message
transfer after this
Best regards
Best regards
Marius Mayer
25042013 - 100651 CET - Reply by SAP Hi Idi
unfortunately I could not reach you by phone The information in the
file is very generic so I cannot see w hich element is causing the
issue Is it possible to provide me access to your integration builder
in order to check this Webex session w ould be also f ine w ith me
Best regards
Marius Mayer
25042013 - 100649 CET - Call to Customer by SAP Customer Call
Performed on 25042013 120633
Contact person Mr Idi Kurniaw an
Status of discussion
Customer not reached
Subject of conversation
25042013 - 100142 CET - Info for SAP by Idi Kurniawan Hi Marius
Earlier I actually sent you a screen shot after reactivating the
message mapping Please see the attached f ile
MM2SUSSupplierPortal_errorPNG The same error appeared w hen pressing
F7 (Check)
Regards
Idi Kurniaw an
25042013 - 093816 CET - Reply by SAP Hi Idi
yes the other functions are required Can you please go to the mapping
in thre integration builder and press F7 (check) After this please
send the me the details of the processing log w indow
Best regards
Marius Mayer
SRM Development Support
SAP Germany
25042013 - 061905 CET - Info for SAP by Idi Kurniawan Hi Marius
I have deleted the user-defined function getTaxCategory and reactivated
the message mapping but still the same error is there after the
reactivation I w onder if all those user-defined functions are
applicable for our business scenario that w e may need to delete all
Please advise
Thanks
Regards
Idi Kurniaw an
24042013 - 131931 CET - Reply by SAP Hi Idi
okay I understand This makes the analysis not easy for me but I think
I found the cause of this issue It is the user-defined function
getTaxCategory Please delete this funtion from the mapping
MM2SUSSupplierPortal Please see also the attached f ile for additional
information(mappingpng) After this please save and activate the
mapping
Best regards
Marius Mayer
SRM Development Support
SAP Germany
24042013 - 130640 CET - Info for SAP by Nishant Nishant Keloth Hi Marius
Initially there w as an error w hile testing a scenario Unable to f ind
resourceMM2SUSSupplierPortal Based on some note w hich I forgot
w e did a dummy change by putting a space after ther description of the
Message Mapping MM2SUSSupplierPortal then reactivate the Message
Mapping It turned out that there is an error in the Message Mapping
Since this is a standard object w hich w e have just imported please
help to f ind the cause of the errorWe have attached the screen shot of
the error log but w ere unable to identify w hich segment contains the
error as the message is not specif ic
Regards
Idi Kurniaw an
24042013 - 121248 CET - Reply by SAP Hi Anand
I took over this ticket now In the attached documents I can see that
you have changed the standard mapping MM2SUSSupplierPortal but the
activation fails now becuase of a syntax error As the access to the
integration builder in your system is not possible pleas eprovide me
w ith a screen shot of the systax error protocoll I need to know w hich
element or maybe user defined funtion triggers this error
Best regards
Marius Mayer
SRM Development Support
SAP Germany
23042013 - 103823 CET - Info for Customer by SAP Hi Anand
I have forw arded your message to the next support level One of my
colleagues w ill process your message further and update you as soon
as possible
w ith best regards
Zoltan Keller
SAP Active Global Support
22042013 - 061526 CET - Info for SAP by Anandha Krishnan Hello Zoltan
Sorry but We do not have WTS connection any now and hence its not
possible Can w e try w ith w ebex session
Regards
Anand
18042013 - 131934 CET - Reply by SAP Hi Anand
I still having issues connection to your integration repository and
directory to check the content and the issue Could you please
advise if it w ill be possible for you to provide any WTS connection
to any system of yours from w here the PI systems integration
repository and directory w ould be accessible
w ith best regards
Zoltan Keller
SAP Active Global Support
16042013 - 062342 CET - Info for SAP by Anandha Krishnan Hello Zoltan
Access data is maintained and validity extended
Please check
Regards
Anand
15042013 - 152328 CET - Reply by SAP Dear Customer
the access data for system D36 (installation 0020253508) in the secure
area has expired Could you please update w ith valid userdata
w ith best regards
Zoltan Keller
SAP Active Global Support
15042013 - 080715 CET - Call to Customer by SAP Customer Call
Performed on 15042013 100705
Contact person Mr Nishant Nishant Keloth
Status of discussion
Customer reached
Subject of conversation
Called customer to discuss the issue
14042013 - 125608 CET - Info for SAP by Nishant Nishant Keloth Hi SAP SUpport
Thanks for your support
Is this the solution to the XIPI issue or the solution for accessing
the XIPI system from your end
Reagrds
Nishant
14042013 - 073319 CET - Reply by SAP
Dear Customer
1 Could you please check the fully qualif ied domain name is being used
in the icmhost_name_full
Please also check the FQDN have been defined in the Exchange Profile
Connections comsapaiiconnectlandscapename
Connections comsapaiiconnectrepositorymshost
Connections comsapaiiconnectintegrationservername
Connections comsapaiiconnectrw br3mshost
Connections comsapaiiconnectintegrationserverr3mshost
Connections comsapaiiconnectdirectorymshost
Connections comsapaiiconnectrepositoryname
Connections comsapaiiconnectdirectoryname
Connections comsapaiiconnectcrname
Connections comsapaiiconnectrw bname
2 Check w hether P4 service is started and have PI host name in
Netw eaver Administrator and check the Server settings
Go to Operation Management -gt Systems -gt StartampStop -gt Java EE
Services-gt P4 Provider check if the P4 service is started and also it
should have the PI host name
Ensure the value for the P4 port is open in the f irew all
3 Check if the follow ing parameters have the correct value
in Exchange profile
2 Check w hether P4 service is started and have PI host name in
Netw eaver Administrator and check the Server settings
Go to Operation Management -gt Systems -gt StartampStop -gt Java EE
Services-gt P4 Provider check if the P4 service is started and also it
should have the PI host name
Ensure the value for the P4 port is open in the f irew all
3 Check if the follow ing parameters have the correct value
in Exchange profile
- comsapaiiconnectdirectorymshttpsport
- comsapaiiconnectdirectorymshttpsport
- comsapaiiconnectrepositorymshttpsport
Please refer the note 1052984 in more details
Best regards
Probal
11042013 - 060951 CET - Info for SAP by Anandha Krishnan Hello Tsvetomir
Attached the test result OSS Connection test(MS)
Please check
Regards
Anand
10042013 - 150224 CET - Reply by SAP Hi Anand
Okay can you tell w hat does the MS info page say -gt open the URL
httpaduxpi028101msgservertextlogon
and provide me the output here
Thanks
Tsvetomir
09042013 - 132820 CET - Info for SAP by Anandha Krishnan Hello Tsvetomir
From SMMS transaction HTTP port for MS is mentioned as 8136
Otherw ise from the log f ile mentioned by you its mentioned as 8101
I have checked the router table and follow ing entries are already
maintained for the server for w hich w e are trying to access
D36 aduxpi02 PI
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 3236
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 8036
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 53600
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 53604
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 8101
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 3246
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 8046
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 54600
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 54604
Please revert in case of any clarif ications
Regards
Anand
Regards
Anand
09042013 - 125320 CET - Reply by SAP Hello
Please f ind your Message Server HTTP port into the dev_ms file located
into usrsapltSIDgtSCSltinstgtw orkdev_ms
There must be a log saying the HTTP port number like
HTTP port 81xx state LISTEN
Thanks
Tsvetomir
09042013 - 092853 CET - Info for SAP by Anandha Krishnan Hello Jorgen
Can you please explain the below connection parameters
msaduxpi028101P4
Please note that the instance number for D36 system running in ADUXPI02
is 36 and hence the connection parmeter mentioned above should be
adapted accordingly Kindly check if this information is helpful to
access the system
Regards
Anand
09042013 - 090739 CET - Reply by SAP Hi Anand
w e still get the follow ing error
Cannot connect to server using message server
msaduxpi028101P4
Do you know if w e get this error because of a missconfiguration or
do w e need to connect to this service
If w e need to connect to this service you should permit this access
in your saprouttab
SNC-connection from SAP to local R3-System for Support
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE ltyour servergtltportgt
The new saprouttab you can activate w ith the command saprouter -n
or w ith restarting your SAProuter
Sincerely
Joumlrgen Steger
On behalf of SAP Active Global Support
08042013 - 132930 CET - Info for SAP by Anandha Krishnan Hello Jorgen
Please note that SAP w as able to reach the system and w orked on this
issue earlier (please check on the message from SAP on 26032013 -
093917 in this thread) Since then w e have not made any changes to
the router table and hence there should not be any issue w ith the
connections as w ell from our end The connections for ID and IR are
opened as per SAP note 800267
Can you please check the connection from your side again
Regards
Anand
08042013 - 124349 CET - Reply by SAP Dear Customer
now w e get the error message
partner not reached ( server aduxpi02 service 8108 )
Location SapRouter on bissap1 (1952291165)
You can reconstruct the connection problem w ith executing the follow ing
command on your saprouter
telnet ltYour servergt ltdestination servicegt
example telnet 100200100100 3200
The data from ltYour servergt and ltdestination servicegt are
maintained from customer side w ith help of note 31515
When you get an error message after starting the above telnet please
check the definition of your service connection w ith the help
of note 31515 If the entries are correct please check the netw ork
connection betw een your saprouter and the instance of your
server Perhaps your internal f irew all doesnt allow this access
Sincerely
Joumlrgen Steger
On behalf of SAP Active Global Support
08042013 - 114634 CET - Info for SAP by Anandha Krishnan Hello Zoltan
Please note that this message is opened for D36 system but for
Please note that this message is opened for D36 system but for
installation number 0020531211
But the connection is open for D36 system w ith the installation number
20253508
Please see if this information is helpful for you to access the
connection
Regards
Anand
08042013 - 112749 CET - Info for Customer by SAP Hi Anand
as the connection is still not possible I have forw arded your message
to the netw ork support team You w ill be contacted shortly
w ith best regards
Zoltan Keller
SAP Active Global Support
05042013 - 055051 CET - Info for SAP by Anandha Krishnan Hello Zoltan
Please check the connection now and revert
Regards
Anand
04042013 - 123508 CET - Reply by SAP Dear Customer
your message is back w ith the SUS component To continue analyzing
your issue w e still need to connect to your PI integration repdir
As per my understanding the connection should be done via
Cust Installation SID
34482 Borealis AS 0020253508 D36
How ever this connection is currently not available
Could you please reopen it and make sure valid userdata for logon
is still available
w ith best regards
Zoltan Keller
SRM Senior Support Engineer
AGS Primary Support
Business Suite amp Technology
02042013 - 152917 CET - Info for Customer by SAP Dear Customer
Our developer is already assigned to this case Due to the Easter Holiday there w ere some delays Please
kindly w ait and our developer w ill
get back to you soon
Thanks a lot for your understanding
Regards
Kingston
Manager on Duty in IMS SAP Critical Incident Management Team
02042013 - 124517 CET - Call from Customer by SAP Customer Call
Performed on 02042013 144323
Contact person Mr Yaser Abdulla Al-Ali
Reason for call
Request to speed up processing
Subject of conversation
Received email in the Support MENA amilbox requesting to speed up
Informed that w e have updated the message w ith the email and have
taken necessary actions Attached is the SRM upgrade actio log
Kindly check and assist
Kindly check and assist
Contact yaseralaliborougecom
02042013 - 124322 CET - Call to Customer by SAP Customer Call
Performed on 02042013 143952
Contact person Mr Yaser Abdulla Al-Ali
Status of discussion
Customer reached
Subject of conversation
Issue in development system Error w hile transferring vendor from ECC
to MM SRM upgrade planned on production system once the issue is
resolved It is a show stopper No w ork around 10 consultants are
affected It is a show stopper Stuck in the development phase
Deadline to complete the testing is passed by R3 connections are
under D36 system
Contact 971501777888
27032013 - 053504 CET - Info for SAP by Anandha Krishnan Hello Zoltan
Connections are open and access details are also available I have
maintained the details
Please check and revert
Regards
Anadn
26032013 - 144055 CET - Reply by SAP Hi Anand
the connections got closed again could you please reopen the connectionsintegration repositorydirectory for
D36 and make sure userdata
is still valid and provided
w ith best regards
Zoltan Keller
SRM Senior Support Engineer
AGS Primary Support
Business Suite amp Technology
26032013 - 093917 CET - Info for Customer by SAP Hello Anand
We w ere indeed looking at system D36 of installation 20531211
The access to the Integration Directory and Integration Repository
of the follow ing system is now up and running
Cust Installation SID
34482 Borealis AS 0020253508 D36
Well send this message back to our consultant to process the original
problem
Best regards
Lothar Juenger
External
On behalf of SAP Active Global Support
26032013 - 091436 CET - Info for SAP by Anandha Krishnan Hello Lothar
Please check the f ile attached w ith this message The connections are
open as mentioned in the note Can you give us more information like
log or trace to see w here the problem is
I believe you are accessing a w rong system Please access the system
w ith the installation number 20253508
Regards
Anand
26032013 - 083005 CET - Reply by SAP
Hello Anand
The required service connections are still being closed
D36 SAP Product Vers SAP NETWEAVER PI 71
R3 Support Opened for 13 Days and 0512 hours
Integration Directory Closed
Integration Repository Closed
Please open the connections w ith the help of SAP Note 800267
Best regards
Lothar Juenger
External
On behalf of SAP Active Global Support
26032013 - 075432 CET - Info for SAP by Anandha Krishnan Hello Lothar
Can you please check the connections now and feedback
Thanks and Regards
Anand
26032013 - 063754 CET - Reply by SAP Hello
The required service connections are still being closed
D36 SAP Product Vers SAP NETWEAVER PI 71
R3 Support Opened for 13 Days and 0705 hours
Integration Directory Closed
Integration Repository Closed
Please open the connections w ith the help of SAP Note 800267
Best regards
Lothar Juenger
External
On behalf of SAP Active Global Support
26032013 - 054116 CET - Info for SAP by Nishant Nishant Keloth Hi Suppiort Team
The connection is open from our end
Please check and confirm
Regards
Nishant
25032013 - 105053 CET - Reply by SAP System D36
Hello
you open only the R3 support but
Integration Directory
Integration Repository
is still closed
Best regards
Karin Weik
AGS Primary Support - RCSC Europe
25032013 - 054438 CET - Info for SAP by Nishant Nishant Keloth Hi Support Team
Please ceck now the connection is opened
Regards
Nishant
25032013 - 032503 CET - Reply by SAP Dear Customer
Connection Type Integration Directory and Integration Repository
System D36
Currently above connection is closed In order for us to test please
open it again
Best regards
Cecilia Koh
AGS Primary Support - RCSC Asia
24032013 - 071306 CET - Info for SAP by Nishant Nishant Keloth Hi Support Team
Please recheck the connection
Regards
Nishant
21032013 - 023333 CET - Reply by SAP Dear Customer
The access to the Integration Directory and Integration Repository of
system D36 currently fails
Partner Not Reached (1952291165 service 3299)
Location SapRouter on sapserv2
Unable to connect to remote host Connection refused
Please verify if your SNC SAProuter process is currently being
started on bissap1 (19522911653299) in order for SAP to
remote access to your system(s)
Could you also verify w ith your netw ork team if the follow ing incoming
firew all rule has been released
Source Destination Firew all Forw arding Rule
1943913134 19522911653299tcp bissap13299tcp
Best regards
Lothar Juenger
AGS Primary Support - RCSC Asia
18032013 - 124050 CET - Info for SAP by Idi Kurniawan Hi Tulika
Were in the midst of upgrading SRM 50 to 702
Weve imported XI Content SAP APPL 605 SRM SERVER 702 and SRM SERVER
IC 702 Then w e built the Plan-Driven Procurement 702 based on the ES
Repository (menu Tools-gtApply Model from ES Repository) So this is a
standard scenario from SAP
We tested using the simplest scenario Transfer of Vendor (Supplier)
data from ECC to SRM But unfortunately there is an error in the
mapping MM2SUSSupplierPortal see the attachment Please have a look at
the mapping since this is a standard content that w eve got by
importing the XI content
And w e also found some error w hile opening the mapping
MM2SUSOrderCreate Target message Message Type PurchaseOrderRequest
does not exist in softw are component version ID
ea7447626d1611dd82b2fa630a424100 And there are others mapping that
have the same error Please also check this
Thank you
18032013 - 094321 CET - Reply by SAP Dear Customer
I have taken over your issue and w ill investigate from PI perspective
I w ould require few information from your side
- Please explain the end to end Business Scenario
- Please explain the end to end Business Scenario
Like
Sender -gt Sender Adapter -gt PI[(SID )(Mapping )(BPM )] -gt
Receiver Adapter -gt Receiver
I understand that D36 is PI systemcan you please check the R3
connection as it is not w orking and provide me w ith example
message id
Please also send us the ComponentInfo (XSL or XML) f ile
Execute URL httpltXIHOSTgtltJ2EEPortgtindexhtml -gt SystemInfo -gt
ComponentInfo-gt Softw areComponentsxsl
by using an user w ith java engine administration rights like
J2EE_ADMIN
Regards
Tulika Bhatt
Business Suite amp Technology
SAP Active Global Support
14032013 - 095732 CET - Info for SAP by Dinesh Kumar We have already entry in saprout tab also as per the port of RMI for ID
and IR
D36 aduxpi02 PI
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 3236
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 8036
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 53600
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 53604
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 8101
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 3246
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 8046
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 54600
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 54604
14032013 - 091803 CET - Info for SAP by Dinesh Kumar Integration Directory bissap1 Kumar Dinesh 026070273 400 hours 9
days 359 hours Kumar Dinesh
Integration Repository bissap1 Kumar Dinesh 026070273 400 hours 9
days 359 hours Kumar Dinesh
The connection is already open
Please check
14032013 - 063823 CET - Reply by SAP Dear Customer
The IR and ID service connection to your D36 system is still not
possible
Please check if the RMI port and the HTTP port defined in SAP Support
Portal are correct Please use the SAP note 800267 on the command to
check the RMI port
Regards
Safii Asmore
AGS Primary Support - RCSC Asia
14032013 - 060517 CET - Info for SAP by Nishant Nishant Keloth The connection is open
Regards
Nishant
14032013 - 024433 CET - Reply by SAP Dear Customer
Connection Type Integration Directory and Repository
System D36
Due to issue w ith the service connection to your D36 system
this message w as forw arded to our R3 Netw ork Support Group
The service connection has closed before I have a chance to test the
remote connection Appreciate if you could re-open the service
connection again and send this message back to SAP
connection again and send this message back to SAP
Regards
Safii Asmore
SAP Netw ork Support Group
10032013 - 111426 CET - Info for SAP by Nishant Nishant Keloth Hi SUpport Team
The connection has been provided
For test data you can reprocess the IDOC
0000000006531842
0000000006532356
SRM Version is - SRM 702
Regards
Nishant
06032013 - 101316 CET - Reply by SAP Dear Mr Nishant Nishant Keloth
thank You for Your message
Please allow me to analyse this issue in Your system environment
Is D36 Your PI system
Please set up support connection to Your Integration Repository
Directory according to follow ing SAP Note
800267 - Integration Repositorydirectory service connections
Please provide example IDoc document so I can test
Please also provide details about Your SRM SUS system release Is it a
SUS 700 701 or 702
Thank You
Kind regards
Gergo Domjan
Support Engineer
AGS Primary Support
SAP Notes
SAP Notes which have been implemented to resolve the issue
Please f ill out the follow ing table w ith SAP Note numbers you have implemented to resolve the problem and give a short description of the result
Note number
Not relevant
Implemented and
still in systems
Implemented but
removed afterw ards
Comment
Contacts amp Notifications
Name Phone Number Mobile Telephone E-Mail Notif ication
Reporter Nishant Nishant Keloth +971 26070274 +971 558633952 nishantkelothborougecom By SMS By e-mail
Opening System Other Idi Kurniaw an +971 026070245 +971 026070245 idikurniaw anborougecom By SMS By e-mail
Other Anandha Krishnan R +971 566138040 +971 566138040 anandhakrishnanborougecom By SMS By e-mail
Other Dinesh Kumar +971 026070273 +971 0505446016 dineshkumarborougecom By SMS By e-mail
SAP Notes
0001117249 Incomplete Registration of PI components in SLD
0001851677 SUS-XI Current SUS message mapping
0001857094 SUS-XI Current SUS scenario content
Attachments
Attachments
Enter unique f ile description No file chosenChoose File Upload
Description File Name Created from Date Time -
Enter unique f ile description SUS Error-1docx Nishant Nishant Keloth 06032013 0829
Final version SUS Error-1docx Nishant Nishant Keloth 06032013 0842
SystemConnection SystemConnection_SAPdocx Anandha Krishnan 26032013 0913
OSS Connection test(MS) OSS Connection test_Tsvetomirdocx Anandha Krishnan 11042013 0609
Mappingpng Mappingpng SAP 24042013 1325
Mapping Error After Delete Function MM2SUSSupplierPortal_errorPNG Idi Kurniaw an 25042013 0614
Mapping Error After Import MM2SUSSupplierPortal_error_after_importPNG Idi Kurniaw an 29042013 0949
After Note 1851677 After Note 1851677docx Idi Kurniaw an 01052013 0905
After Note 1857094 After Note 1857094docx Idi Kurniaw an 14052013 1046
Interface Mapping Interface Mappingdocx Idi Kurniaw an 14052013 1242
Directory Associationjpg Directory Associationjpg SAP 03072013 1450
Repository Associationjpg Repository Associationjpg SAP 03072013 1450
RWB Associationjpg RWB Associationjpg SAP 03072013 1450
CPA Cache Refresh CPAtxt Idi Kurniaw an 04072013 0819
Mapping Runtime Cache Refresh Mapping Runtimetxt Idi Kurniaw an 04072013 0819
CPA CPACachetxt Dinesh Kumar 07072013 0845
Mapping Mappingtxt Dinesh Kumar 07072013 0845
Save Message Send Message Close Message Action Log Print
If the result of all these actions is successfull trigger a new message
in order to check if the mapping is still missing
Best regards
Marta Kaymakanova
03072013 - 110735 CET - Info for SAP by Dinesh Kumar Kindly proceed w ith the activity You have our permission to proceed
the action
But kindly provide the feedback if possible w ith screen shot on your
execution
Dinesh
03072013 - 104312 CET - Reply by SAP Hello Dinesh
I w as able to connect to your system and check the logs from the time
period w hen you tried to register the three components in SLD and their
current state All three of them have no association to the correct
domain Do you give me permission to log to your system using provided
in secure area credentials and manually assign this association to
Integration Directory Integration Repository and RWB in SLD Afterw ardsI w ill perform some checks in SLD in
order to determine if in RWB the
correct domain is show n and if Cache Connectivity Test can be executed
Best regards
Marta Kaymakanova
01072013 - 122218 CET - Info for SAP by Dinesh Kumar Dear Marta
We tried to execute your task as per your information and follow ed each
line of the note 1117249 Unfortunately the domain is not getting
registered as per the note mentiond Still the domain column is empty
for the D36 system even after removing and registering back
Kindly feedback
27062013 - 145311 CET - Reply by SAP Dear Customer
Thank you for the clarif ication Currently some of the PI Components of
D36 are not completely registered in the SLD You can see that if you goto httplthostgtltportgtsld - Technical
Systems and choose to f ilter thedata by selecting Process Integration from the dropdow n Integration
Directory Integration Repository and RWB are not associated to the
correct domain - you can see that the value of Domain column is empty
You can also see from CIM Instances that the corresponding classes for
them have one association less In order to correct their registration
in SLD you w ill have to
1 Go to Technical Systems - from the dropdow n select Process
Integration
2 Select Integration Directory on d36aduxpi02 and remove it
3 Select Integration Repository on d36aduxpi02 and remove it
4 Select RWB on d36aduxpi02 and remove it
5 Trigger a full system restart so that the changes could take effect
6 After the system starts go to httplthostgtltportgtdir and then to
httplthostgtltportgtrep This is w ill trigger a new registration of thecorresponding components in SLD
7 Go to Runtime Workbench and in Component Monitor check if the correctdomain D36 is now beeing show n
You can f ind more detailed information about the incomplete registrationof PI Components and the described by
me steps in attached SAP Note
1117249 Please return the message to me after you execute the steps so
that I can check if the registration w as successfull and if a Cache
Refresh can be triggered in order to continue solving the issue w ith theMapping
Feel free to contact me if you have additional questions
Best regards
Marta Kaymakanova
27062013 - 072753 CET - Info for SAP by Nishant Nishant Keloth Dear Maxim
Response to your queries are as below
1 Have you performed any manual changes of the SLD content for D36 or
Q46 in the last few days or w eeks
-gt Yes w e registered WD0 (ECC staging server) and W52 (SRM Staging
Server) to the SLD of D36 (dev) as previously it w as connected to the
P56 (prod)
2 Have you triggered a full restart of D36 on 24-25062013
-gt Every day it restarts for off line backup
3 My colleague Maxim asked you in one of his replies if D36 w as
createdas a System Copy of Q46 or if Q46 w as created as system Copy of
D36 butI w asnt able to f ind an answ er for his questions Could you
please
clarify this And if this is the case have you performed the
additionalpost installation steps
-gt The PI landscape started w ith Development (D36) then Quality (Q46)
created as the copy of D36 before Production (P56) established
Regards
Nishant
26062013 - 124023 CET - Reply by SAP Dear Customer
Thank you for the provided connections I w as able to connect to your
system and check the current state of the PI Components in SLD Both
systems D36 and Q46 are using the same host and the SLD of D36 Some of
D36s PI Components are currently not assigned to the correct domain andmy assumption is that this is causing
the described by my colleague
Maxim Naidenov in his reply from 04062013 behavior - if you try to
open Runtime Workbench on D36 it opens the one constructed w ith Q46s
domain From the Last Update date in SLD for some of the PI Components
can be seen that there w ere changes even in the last few days - as
example the RWB CIM Instance for D36 w as created on 24062013 In orderto advise you how to proceed to
make the system consistent I need to
clarify some details
1 Have you performed any manual changes of the SLD content for D36 or
Q46 in the last few days or w eeks
2 Have you triggered a full restart of D36 on 24-25062013
3 My colleague Maxim asked you in one of his replies if D36 w as createdas a System Copy of Q46 or if Q46
w as created as system Copy of D36 butI w asnt able to f ind an answ er for his questions Could you please
clarify this And if this is the case have you performed the additionalpost installation steps
Thank you in advance for the information
Best regards
Marta Kaymakanova
SAP PI Development Support
24062013 - 074531 CET - Info for SAP by Dinesh Kumar The connection is open
20062013 - 152358 CET - Reply by SAP Dear Customer
Can you please reopen the HTTP and R3 connections
Maxim Naidenov
XPI Dev support
16062013 - 081149 CET - Info for SAP by Idi Kurniawan Dear Maxim
Currently w ersquore w orking on the RWB issue of D36
Yes D36 is operational At the moment SRM 50 and ECC dev are
connected through D36 and the connection is w orking f ine Wersquore in the
midst of upgrading SRM 50 to SRM 70 and w ersquore trying to connect both
staging servers of SRM 70 and ECC through D36 But w e are facing the
issue of ldquoMAPPING RESOURCE_NOT_FOUNDrdquo w hile testing the scenario you
can check attachment After Note 1857094docx for the screenshot
We have discussed this w ith the SRM Support from SAP unfortunately w e
We have discussed this w ith the SRM Support from SAP unfortunately w e
found that the scenario configuration is not the cause of the issue So
he escalated this issue to PI Support
Thank you
Best regards
Idi Kurniaw an
SAP ABAP Specialist
04062013 - 140012 CET - Reply by SAP Dear Customer
I connected and checked your system D36 (aduxpi0253600)
It is using the same host as system Q46 (aduxpi0254600)
I see some configuration problems in D36 and it seems that D36 w as
created as system copy of Q46
If so seems some of post-configuration steps w ere missed and
now D36 is still connected w ith Q46 You could see this in
D36rw b w here component monitor show s this is Q46 althout accessing
port 53600
Could you please confirm my speculation of D36 If not please
explain system background and recent maintenenace activities
Was it ever operational
Maxim Naidenov
XPI Dev support
02062013 - 062445 CET - Info for SAP by Idi Kurniawan Hi Madhu
User REMCON has been provided w ith the required permission Please
proceed Apologize for the inconvenience
Best Regards
Idi Kurniaw an
System Analyst - ABAP Specialist
30052013 - 101516 CET - Reply by SAP Hello Dinesh
The user REMCON doesnt have permission to access the sld content
Please add the necessary roles and w e shall further analyze
Regards
Madhu
28052013 - 125506 CET - Info for SAP by Dinesh Kumar The HTTP connection for D36 is open for below URL
httpaduxpi0253600sld
httpaduxpi0253600
ABAP connection is also open
Kindly get back if you need additional connection
User credential updated in secure area
27052013 - 151636 CET - Reply by SAP Hello
for further analysis of this issue w e need HTTP connection to the
D36 system Could you kindly open the http connection and provide the
logon credentials in the secure area
Regards
Madhu
27052013 - 083202 CET - Info for SAP by Idi Kurniawan Hi Marius
Sorry for the late reply We have tried the SLD data cache from the
integration builder and the error still occured
We have also done delta and complete cache refresh through SXI_CACHE
We have also done delta and complete cache refresh through SXI_CACHE
and still it does not help
Best Regards
Idi Kurniaw an
System Analyst - ABAP Specialist
Abu Dhabi Polymers Co Ltd
14052013 - 133330 CET - Reply by SAP Hi Idi
okay I understand Before I forw ard this to my XI colleagues w e
could try the follow ing Please go to the integration builder and
execute menu path Environment gt Refresh SLD data cache If after this
the error still occurs I w ill forw ard the ticket to my XI basic
colleagues
Best regards
Marius Mayer
SRM Development Support
SAP Germany
14052013 - 124525 CET - Info for SAP by Idi Kurniawan Hi Marius
Yes I understand I have also redefined the mapping for the interface
Please see attachment Interface Mappingdocx But the issue persists
Regards
Idi Kurniaw an
14052013 - 122718 CET - Reply by SAP Hi Idi
as mentioned in my last reply the patch w ill update only the scenario
definition We cannot update the configuration settings automatically
this has to be adapted manually So the interface configuration must
be changed manually in order to assign the mapping from the definition
Best regards
Marius Mayer
SRM Development Support
SAP Germany
14052013 - 104911 CET - Info for SAP by Idi Kurniawan Hi Marius
After importing the patch based note 1857094 the same error is still
there Please see the attachment After Note 1857094docx I also did a
config test from Integration Directory and it failed w ith the
Operation Mapping not found
Please advise Thank you
Regards
Idi Kurniaw an
08052013 - 142452 CET - Reply by SAP Hi Nishant
as discussed on the phone in the scenario definition the mapping
assignment for the supplier interface w as missing I corrected this
now w ith note 1857094 Please implement the latest patch in the PI
system This w ill update the scenario defintion w ith the mapping
assignment The configuration for the supplier interface has to be
adapted manually after importing this content
Best regards
Marius Mayer
SRM Development Support
SAP Germany
08052013 - 123809 CET - Info for SAP by Nishant Nishant Keloth
08052013 - 123809 CET - Info for SAP by Nishant Nishant Keloth
Hello
SAP Support changed the time for this online meeting
Topic SAP OSS 204525 2013 -1
Date Wednesday May 8 2013
Time 230 pm Arabian Time (Abu Dhabi Muscat GMT+0400)
Meeting Number 953 356 585
Meeting Passw ord 12345
-------------------------------------------------------
To join the online meeting (Now from mobile devices)
-------------------------------------------------------
1 Go to httpsborougew ebexcomborougejphp
ED=213672617ampUID=1596878727ampPW=NYjIzYWQ3OWVjampRT=MiMzNg3D3D
2 If requested enter your name and email address
3 If a passw ord is required enter the meeting passw ord 12345
4 Click Join
To view in other time zones or languages please click the link
httpsborougew ebexcomborougejphp
ED=213672617ampUID=1596878727ampPW=NYjIzYWQ3OWVjampORT=MiMzNg3D3D
-------------------------------------------------------
For assistance
-------------------------------------------------------
1 Go to httpsborougew ebexcomborougemc
2 On the left navigation bar click Support
You can contact me at
aamnaalmehairiborougecom
08052013 - 113856 CET - Info for SAP by Nishant Nishant Keloth We have started the meeting Its on for next 2 hours
08052013 - 111525 CET - Info for SAP by Nishant Nishant Keloth Lets have the meeting in next 15 mins Details are below
Could you please call on +971 2 6070245
To invite others to join copy and paste everything below into your
invitation
Meeting information
Topic OSS- 204525 2013
Date Wednesday May 8 2013
Time 130 pm Arabian Time (Abu Dhabi Muscat GMT+0400)
Meeting Number 950 836 014
Meeting Passw ord 12345
To start or join the online meeting
Go to
httpsborougew ebexcomborougejphp
ED=213659522ampUID=4068787ampPW=NZGM4YjFlNjZmampRT=MiMzNg3D3D
For assistance
1 Go to httpsborougew ebexcomborougemc
2 On the left navigation bar click ldquoSupportrdquo
To add this meeting to your calendar program (for example Microsoft
Outlook) click this link
httpsborougew ebexcomborougejphp
ED=213659522ampUID=4068787ampICS=MSampLD=1ampRD=2ampSHA2=AAAAAtPqc-
sOmAcgG5SZK09rmbM3zGVeRtAsabTw Gx8xYcNNampST=1
To check w hether you have the appropriate players installed for UCF
(Universal Communications Format) rich media f iles go to
httpsborougew ebexcomborougesystemdiagnosisphp
httpw w w w ebexcom
08052013 - 103427 CET - Reply by SAP Hi Nishant
sure w e can have today a Webex session
sure w e can have today a Webex session
Best regards
Marius
08052013 - 092555 CET - Info for SAP by Nishant Nishant Keloth Hi Marius
It is possible to have a WEBEX session today may be in couple of hours
Regards
Nishant
06052013 - 130808 CET - Reply by SAP Hi Idi
this is strange I have sent the same patch to an other customer too in
parallel and this w orks f ine Can you please send me a screen shot of
the interface configuration in your XI system I need to see w hich
mapping is assigned there
Best regards
Marius Mayer
SRM Development Support
SAP Germany
01052013 - 090956 CET - Info for SAP by Idi Kurniawan Hi Marius
After importing the new patch based on note 1851677 there is no more
error to the mapping w hen pressing F7 (Check) Then w e proceed w ith
testing a scenario We found that there is still an error w hich is the
same as the initial error w e reported Please see the attached doc
file After Note 1851677docx
Regards
Idi Kurniaw an
30042013 - 144636 CET - Reply by SAP Hi Idi
I checked this and the last patch f ile still had an error Please
import the new patch f ile I attached today to the note 1851677 This
should w ork f ine now
Sorry for the inconvenience
Best regards
Marius Mayer
SRM Development Support
SAP Germany
29042013 - 095317 CET - Info for SAP by Idi Kurniawan Hi Marius
I have imported the new content based on note 1851677 How ever there
is still an error w ith the mapping but now w e have the clear error
message It looks like there is a syntax error w ith the user-defined
function getTaxNumber Please see the attached screen shot
MM2SUSSupplierPortal_error_after_importPNG
Best Regards
Idi Kurniaw an
25042013 - 140815 CET - Reply by SAP Hi Idi
I have one more idea before w e start analysing this directly in your
system I have created a new patch f ile for the SUS message mapping
w hich contains consistent data Please import f irst this patch in
your XI system as described in note 1851677 and check again the message
transfer after this
Best regards
Best regards
Marius Mayer
25042013 - 100651 CET - Reply by SAP Hi Idi
unfortunately I could not reach you by phone The information in the
file is very generic so I cannot see w hich element is causing the
issue Is it possible to provide me access to your integration builder
in order to check this Webex session w ould be also f ine w ith me
Best regards
Marius Mayer
25042013 - 100649 CET - Call to Customer by SAP Customer Call
Performed on 25042013 120633
Contact person Mr Idi Kurniaw an
Status of discussion
Customer not reached
Subject of conversation
25042013 - 100142 CET - Info for SAP by Idi Kurniawan Hi Marius
Earlier I actually sent you a screen shot after reactivating the
message mapping Please see the attached f ile
MM2SUSSupplierPortal_errorPNG The same error appeared w hen pressing
F7 (Check)
Regards
Idi Kurniaw an
25042013 - 093816 CET - Reply by SAP Hi Idi
yes the other functions are required Can you please go to the mapping
in thre integration builder and press F7 (check) After this please
send the me the details of the processing log w indow
Best regards
Marius Mayer
SRM Development Support
SAP Germany
25042013 - 061905 CET - Info for SAP by Idi Kurniawan Hi Marius
I have deleted the user-defined function getTaxCategory and reactivated
the message mapping but still the same error is there after the
reactivation I w onder if all those user-defined functions are
applicable for our business scenario that w e may need to delete all
Please advise
Thanks
Regards
Idi Kurniaw an
24042013 - 131931 CET - Reply by SAP Hi Idi
okay I understand This makes the analysis not easy for me but I think
I found the cause of this issue It is the user-defined function
getTaxCategory Please delete this funtion from the mapping
MM2SUSSupplierPortal Please see also the attached f ile for additional
information(mappingpng) After this please save and activate the
mapping
Best regards
Marius Mayer
SRM Development Support
SAP Germany
24042013 - 130640 CET - Info for SAP by Nishant Nishant Keloth Hi Marius
Initially there w as an error w hile testing a scenario Unable to f ind
resourceMM2SUSSupplierPortal Based on some note w hich I forgot
w e did a dummy change by putting a space after ther description of the
Message Mapping MM2SUSSupplierPortal then reactivate the Message
Mapping It turned out that there is an error in the Message Mapping
Since this is a standard object w hich w e have just imported please
help to f ind the cause of the errorWe have attached the screen shot of
the error log but w ere unable to identify w hich segment contains the
error as the message is not specif ic
Regards
Idi Kurniaw an
24042013 - 121248 CET - Reply by SAP Hi Anand
I took over this ticket now In the attached documents I can see that
you have changed the standard mapping MM2SUSSupplierPortal but the
activation fails now becuase of a syntax error As the access to the
integration builder in your system is not possible pleas eprovide me
w ith a screen shot of the systax error protocoll I need to know w hich
element or maybe user defined funtion triggers this error
Best regards
Marius Mayer
SRM Development Support
SAP Germany
23042013 - 103823 CET - Info for Customer by SAP Hi Anand
I have forw arded your message to the next support level One of my
colleagues w ill process your message further and update you as soon
as possible
w ith best regards
Zoltan Keller
SAP Active Global Support
22042013 - 061526 CET - Info for SAP by Anandha Krishnan Hello Zoltan
Sorry but We do not have WTS connection any now and hence its not
possible Can w e try w ith w ebex session
Regards
Anand
18042013 - 131934 CET - Reply by SAP Hi Anand
I still having issues connection to your integration repository and
directory to check the content and the issue Could you please
advise if it w ill be possible for you to provide any WTS connection
to any system of yours from w here the PI systems integration
repository and directory w ould be accessible
w ith best regards
Zoltan Keller
SAP Active Global Support
16042013 - 062342 CET - Info for SAP by Anandha Krishnan Hello Zoltan
Access data is maintained and validity extended
Please check
Regards
Anand
15042013 - 152328 CET - Reply by SAP Dear Customer
the access data for system D36 (installation 0020253508) in the secure
area has expired Could you please update w ith valid userdata
w ith best regards
Zoltan Keller
SAP Active Global Support
15042013 - 080715 CET - Call to Customer by SAP Customer Call
Performed on 15042013 100705
Contact person Mr Nishant Nishant Keloth
Status of discussion
Customer reached
Subject of conversation
Called customer to discuss the issue
14042013 - 125608 CET - Info for SAP by Nishant Nishant Keloth Hi SAP SUpport
Thanks for your support
Is this the solution to the XIPI issue or the solution for accessing
the XIPI system from your end
Reagrds
Nishant
14042013 - 073319 CET - Reply by SAP
Dear Customer
1 Could you please check the fully qualif ied domain name is being used
in the icmhost_name_full
Please also check the FQDN have been defined in the Exchange Profile
Connections comsapaiiconnectlandscapename
Connections comsapaiiconnectrepositorymshost
Connections comsapaiiconnectintegrationservername
Connections comsapaiiconnectrw br3mshost
Connections comsapaiiconnectintegrationserverr3mshost
Connections comsapaiiconnectdirectorymshost
Connections comsapaiiconnectrepositoryname
Connections comsapaiiconnectdirectoryname
Connections comsapaiiconnectcrname
Connections comsapaiiconnectrw bname
2 Check w hether P4 service is started and have PI host name in
Netw eaver Administrator and check the Server settings
Go to Operation Management -gt Systems -gt StartampStop -gt Java EE
Services-gt P4 Provider check if the P4 service is started and also it
should have the PI host name
Ensure the value for the P4 port is open in the f irew all
3 Check if the follow ing parameters have the correct value
in Exchange profile
2 Check w hether P4 service is started and have PI host name in
Netw eaver Administrator and check the Server settings
Go to Operation Management -gt Systems -gt StartampStop -gt Java EE
Services-gt P4 Provider check if the P4 service is started and also it
should have the PI host name
Ensure the value for the P4 port is open in the f irew all
3 Check if the follow ing parameters have the correct value
in Exchange profile
- comsapaiiconnectdirectorymshttpsport
- comsapaiiconnectdirectorymshttpsport
- comsapaiiconnectrepositorymshttpsport
Please refer the note 1052984 in more details
Best regards
Probal
11042013 - 060951 CET - Info for SAP by Anandha Krishnan Hello Tsvetomir
Attached the test result OSS Connection test(MS)
Please check
Regards
Anand
10042013 - 150224 CET - Reply by SAP Hi Anand
Okay can you tell w hat does the MS info page say -gt open the URL
httpaduxpi028101msgservertextlogon
and provide me the output here
Thanks
Tsvetomir
09042013 - 132820 CET - Info for SAP by Anandha Krishnan Hello Tsvetomir
From SMMS transaction HTTP port for MS is mentioned as 8136
Otherw ise from the log f ile mentioned by you its mentioned as 8101
I have checked the router table and follow ing entries are already
maintained for the server for w hich w e are trying to access
D36 aduxpi02 PI
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 3236
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 8036
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 53600
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 53604
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 8101
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 3246
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 8046
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 54600
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 54604
Please revert in case of any clarif ications
Regards
Anand
Regards
Anand
09042013 - 125320 CET - Reply by SAP Hello
Please f ind your Message Server HTTP port into the dev_ms file located
into usrsapltSIDgtSCSltinstgtw orkdev_ms
There must be a log saying the HTTP port number like
HTTP port 81xx state LISTEN
Thanks
Tsvetomir
09042013 - 092853 CET - Info for SAP by Anandha Krishnan Hello Jorgen
Can you please explain the below connection parameters
msaduxpi028101P4
Please note that the instance number for D36 system running in ADUXPI02
is 36 and hence the connection parmeter mentioned above should be
adapted accordingly Kindly check if this information is helpful to
access the system
Regards
Anand
09042013 - 090739 CET - Reply by SAP Hi Anand
w e still get the follow ing error
Cannot connect to server using message server
msaduxpi028101P4
Do you know if w e get this error because of a missconfiguration or
do w e need to connect to this service
If w e need to connect to this service you should permit this access
in your saprouttab
SNC-connection from SAP to local R3-System for Support
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE ltyour servergtltportgt
The new saprouttab you can activate w ith the command saprouter -n
or w ith restarting your SAProuter
Sincerely
Joumlrgen Steger
On behalf of SAP Active Global Support
08042013 - 132930 CET - Info for SAP by Anandha Krishnan Hello Jorgen
Please note that SAP w as able to reach the system and w orked on this
issue earlier (please check on the message from SAP on 26032013 -
093917 in this thread) Since then w e have not made any changes to
the router table and hence there should not be any issue w ith the
connections as w ell from our end The connections for ID and IR are
opened as per SAP note 800267
Can you please check the connection from your side again
Regards
Anand
08042013 - 124349 CET - Reply by SAP Dear Customer
now w e get the error message
partner not reached ( server aduxpi02 service 8108 )
Location SapRouter on bissap1 (1952291165)
You can reconstruct the connection problem w ith executing the follow ing
command on your saprouter
telnet ltYour servergt ltdestination servicegt
example telnet 100200100100 3200
The data from ltYour servergt and ltdestination servicegt are
maintained from customer side w ith help of note 31515
When you get an error message after starting the above telnet please
check the definition of your service connection w ith the help
of note 31515 If the entries are correct please check the netw ork
connection betw een your saprouter and the instance of your
server Perhaps your internal f irew all doesnt allow this access
Sincerely
Joumlrgen Steger
On behalf of SAP Active Global Support
08042013 - 114634 CET - Info for SAP by Anandha Krishnan Hello Zoltan
Please note that this message is opened for D36 system but for
Please note that this message is opened for D36 system but for
installation number 0020531211
But the connection is open for D36 system w ith the installation number
20253508
Please see if this information is helpful for you to access the
connection
Regards
Anand
08042013 - 112749 CET - Info for Customer by SAP Hi Anand
as the connection is still not possible I have forw arded your message
to the netw ork support team You w ill be contacted shortly
w ith best regards
Zoltan Keller
SAP Active Global Support
05042013 - 055051 CET - Info for SAP by Anandha Krishnan Hello Zoltan
Please check the connection now and revert
Regards
Anand
04042013 - 123508 CET - Reply by SAP Dear Customer
your message is back w ith the SUS component To continue analyzing
your issue w e still need to connect to your PI integration repdir
As per my understanding the connection should be done via
Cust Installation SID
34482 Borealis AS 0020253508 D36
How ever this connection is currently not available
Could you please reopen it and make sure valid userdata for logon
is still available
w ith best regards
Zoltan Keller
SRM Senior Support Engineer
AGS Primary Support
Business Suite amp Technology
02042013 - 152917 CET - Info for Customer by SAP Dear Customer
Our developer is already assigned to this case Due to the Easter Holiday there w ere some delays Please
kindly w ait and our developer w ill
get back to you soon
Thanks a lot for your understanding
Regards
Kingston
Manager on Duty in IMS SAP Critical Incident Management Team
02042013 - 124517 CET - Call from Customer by SAP Customer Call
Performed on 02042013 144323
Contact person Mr Yaser Abdulla Al-Ali
Reason for call
Request to speed up processing
Subject of conversation
Received email in the Support MENA amilbox requesting to speed up
Informed that w e have updated the message w ith the email and have
taken necessary actions Attached is the SRM upgrade actio log
Kindly check and assist
Kindly check and assist
Contact yaseralaliborougecom
02042013 - 124322 CET - Call to Customer by SAP Customer Call
Performed on 02042013 143952
Contact person Mr Yaser Abdulla Al-Ali
Status of discussion
Customer reached
Subject of conversation
Issue in development system Error w hile transferring vendor from ECC
to MM SRM upgrade planned on production system once the issue is
resolved It is a show stopper No w ork around 10 consultants are
affected It is a show stopper Stuck in the development phase
Deadline to complete the testing is passed by R3 connections are
under D36 system
Contact 971501777888
27032013 - 053504 CET - Info for SAP by Anandha Krishnan Hello Zoltan
Connections are open and access details are also available I have
maintained the details
Please check and revert
Regards
Anadn
26032013 - 144055 CET - Reply by SAP Hi Anand
the connections got closed again could you please reopen the connectionsintegration repositorydirectory for
D36 and make sure userdata
is still valid and provided
w ith best regards
Zoltan Keller
SRM Senior Support Engineer
AGS Primary Support
Business Suite amp Technology
26032013 - 093917 CET - Info for Customer by SAP Hello Anand
We w ere indeed looking at system D36 of installation 20531211
The access to the Integration Directory and Integration Repository
of the follow ing system is now up and running
Cust Installation SID
34482 Borealis AS 0020253508 D36
Well send this message back to our consultant to process the original
problem
Best regards
Lothar Juenger
External
On behalf of SAP Active Global Support
26032013 - 091436 CET - Info for SAP by Anandha Krishnan Hello Lothar
Please check the f ile attached w ith this message The connections are
open as mentioned in the note Can you give us more information like
log or trace to see w here the problem is
I believe you are accessing a w rong system Please access the system
w ith the installation number 20253508
Regards
Anand
26032013 - 083005 CET - Reply by SAP
Hello Anand
The required service connections are still being closed
D36 SAP Product Vers SAP NETWEAVER PI 71
R3 Support Opened for 13 Days and 0512 hours
Integration Directory Closed
Integration Repository Closed
Please open the connections w ith the help of SAP Note 800267
Best regards
Lothar Juenger
External
On behalf of SAP Active Global Support
26032013 - 075432 CET - Info for SAP by Anandha Krishnan Hello Lothar
Can you please check the connections now and feedback
Thanks and Regards
Anand
26032013 - 063754 CET - Reply by SAP Hello
The required service connections are still being closed
D36 SAP Product Vers SAP NETWEAVER PI 71
R3 Support Opened for 13 Days and 0705 hours
Integration Directory Closed
Integration Repository Closed
Please open the connections w ith the help of SAP Note 800267
Best regards
Lothar Juenger
External
On behalf of SAP Active Global Support
26032013 - 054116 CET - Info for SAP by Nishant Nishant Keloth Hi Suppiort Team
The connection is open from our end
Please check and confirm
Regards
Nishant
25032013 - 105053 CET - Reply by SAP System D36
Hello
you open only the R3 support but
Integration Directory
Integration Repository
is still closed
Best regards
Karin Weik
AGS Primary Support - RCSC Europe
25032013 - 054438 CET - Info for SAP by Nishant Nishant Keloth Hi Support Team
Please ceck now the connection is opened
Regards
Nishant
25032013 - 032503 CET - Reply by SAP Dear Customer
Connection Type Integration Directory and Integration Repository
System D36
Currently above connection is closed In order for us to test please
open it again
Best regards
Cecilia Koh
AGS Primary Support - RCSC Asia
24032013 - 071306 CET - Info for SAP by Nishant Nishant Keloth Hi Support Team
Please recheck the connection
Regards
Nishant
21032013 - 023333 CET - Reply by SAP Dear Customer
The access to the Integration Directory and Integration Repository of
system D36 currently fails
Partner Not Reached (1952291165 service 3299)
Location SapRouter on sapserv2
Unable to connect to remote host Connection refused
Please verify if your SNC SAProuter process is currently being
started on bissap1 (19522911653299) in order for SAP to
remote access to your system(s)
Could you also verify w ith your netw ork team if the follow ing incoming
firew all rule has been released
Source Destination Firew all Forw arding Rule
1943913134 19522911653299tcp bissap13299tcp
Best regards
Lothar Juenger
AGS Primary Support - RCSC Asia
18032013 - 124050 CET - Info for SAP by Idi Kurniawan Hi Tulika
Were in the midst of upgrading SRM 50 to 702
Weve imported XI Content SAP APPL 605 SRM SERVER 702 and SRM SERVER
IC 702 Then w e built the Plan-Driven Procurement 702 based on the ES
Repository (menu Tools-gtApply Model from ES Repository) So this is a
standard scenario from SAP
We tested using the simplest scenario Transfer of Vendor (Supplier)
data from ECC to SRM But unfortunately there is an error in the
mapping MM2SUSSupplierPortal see the attachment Please have a look at
the mapping since this is a standard content that w eve got by
importing the XI content
And w e also found some error w hile opening the mapping
MM2SUSOrderCreate Target message Message Type PurchaseOrderRequest
does not exist in softw are component version ID
ea7447626d1611dd82b2fa630a424100 And there are others mapping that
have the same error Please also check this
Thank you
18032013 - 094321 CET - Reply by SAP Dear Customer
I have taken over your issue and w ill investigate from PI perspective
I w ould require few information from your side
- Please explain the end to end Business Scenario
- Please explain the end to end Business Scenario
Like
Sender -gt Sender Adapter -gt PI[(SID )(Mapping )(BPM )] -gt
Receiver Adapter -gt Receiver
I understand that D36 is PI systemcan you please check the R3
connection as it is not w orking and provide me w ith example
message id
Please also send us the ComponentInfo (XSL or XML) f ile
Execute URL httpltXIHOSTgtltJ2EEPortgtindexhtml -gt SystemInfo -gt
ComponentInfo-gt Softw areComponentsxsl
by using an user w ith java engine administration rights like
J2EE_ADMIN
Regards
Tulika Bhatt
Business Suite amp Technology
SAP Active Global Support
14032013 - 095732 CET - Info for SAP by Dinesh Kumar We have already entry in saprout tab also as per the port of RMI for ID
and IR
D36 aduxpi02 PI
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 3236
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 8036
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 53600
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 53604
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 8101
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 3246
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 8046
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 54600
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 54604
14032013 - 091803 CET - Info for SAP by Dinesh Kumar Integration Directory bissap1 Kumar Dinesh 026070273 400 hours 9
days 359 hours Kumar Dinesh
Integration Repository bissap1 Kumar Dinesh 026070273 400 hours 9
days 359 hours Kumar Dinesh
The connection is already open
Please check
14032013 - 063823 CET - Reply by SAP Dear Customer
The IR and ID service connection to your D36 system is still not
possible
Please check if the RMI port and the HTTP port defined in SAP Support
Portal are correct Please use the SAP note 800267 on the command to
check the RMI port
Regards
Safii Asmore
AGS Primary Support - RCSC Asia
14032013 - 060517 CET - Info for SAP by Nishant Nishant Keloth The connection is open
Regards
Nishant
14032013 - 024433 CET - Reply by SAP Dear Customer
Connection Type Integration Directory and Repository
System D36
Due to issue w ith the service connection to your D36 system
this message w as forw arded to our R3 Netw ork Support Group
The service connection has closed before I have a chance to test the
remote connection Appreciate if you could re-open the service
connection again and send this message back to SAP
connection again and send this message back to SAP
Regards
Safii Asmore
SAP Netw ork Support Group
10032013 - 111426 CET - Info for SAP by Nishant Nishant Keloth Hi SUpport Team
The connection has been provided
For test data you can reprocess the IDOC
0000000006531842
0000000006532356
SRM Version is - SRM 702
Regards
Nishant
06032013 - 101316 CET - Reply by SAP Dear Mr Nishant Nishant Keloth
thank You for Your message
Please allow me to analyse this issue in Your system environment
Is D36 Your PI system
Please set up support connection to Your Integration Repository
Directory according to follow ing SAP Note
800267 - Integration Repositorydirectory service connections
Please provide example IDoc document so I can test
Please also provide details about Your SRM SUS system release Is it a
SUS 700 701 or 702
Thank You
Kind regards
Gergo Domjan
Support Engineer
AGS Primary Support
SAP Notes
SAP Notes which have been implemented to resolve the issue
Please f ill out the follow ing table w ith SAP Note numbers you have implemented to resolve the problem and give a short description of the result
Note number
Not relevant
Implemented and
still in systems
Implemented but
removed afterw ards
Comment
Contacts amp Notifications
Name Phone Number Mobile Telephone E-Mail Notif ication
Reporter Nishant Nishant Keloth +971 26070274 +971 558633952 nishantkelothborougecom By SMS By e-mail
Opening System Other Idi Kurniaw an +971 026070245 +971 026070245 idikurniaw anborougecom By SMS By e-mail
Other Anandha Krishnan R +971 566138040 +971 566138040 anandhakrishnanborougecom By SMS By e-mail
Other Dinesh Kumar +971 026070273 +971 0505446016 dineshkumarborougecom By SMS By e-mail
SAP Notes
0001117249 Incomplete Registration of PI components in SLD
0001851677 SUS-XI Current SUS message mapping
0001857094 SUS-XI Current SUS scenario content
Attachments
Attachments
Enter unique f ile description No file chosenChoose File Upload
Description File Name Created from Date Time -
Enter unique f ile description SUS Error-1docx Nishant Nishant Keloth 06032013 0829
Final version SUS Error-1docx Nishant Nishant Keloth 06032013 0842
SystemConnection SystemConnection_SAPdocx Anandha Krishnan 26032013 0913
OSS Connection test(MS) OSS Connection test_Tsvetomirdocx Anandha Krishnan 11042013 0609
Mappingpng Mappingpng SAP 24042013 1325
Mapping Error After Delete Function MM2SUSSupplierPortal_errorPNG Idi Kurniaw an 25042013 0614
Mapping Error After Import MM2SUSSupplierPortal_error_after_importPNG Idi Kurniaw an 29042013 0949
After Note 1851677 After Note 1851677docx Idi Kurniaw an 01052013 0905
After Note 1857094 After Note 1857094docx Idi Kurniaw an 14052013 1046
Interface Mapping Interface Mappingdocx Idi Kurniaw an 14052013 1242
Directory Associationjpg Directory Associationjpg SAP 03072013 1450
Repository Associationjpg Repository Associationjpg SAP 03072013 1450
RWB Associationjpg RWB Associationjpg SAP 03072013 1450
CPA Cache Refresh CPAtxt Idi Kurniaw an 04072013 0819
Mapping Runtime Cache Refresh Mapping Runtimetxt Idi Kurniaw an 04072013 0819
CPA CPACachetxt Dinesh Kumar 07072013 0845
Mapping Mappingtxt Dinesh Kumar 07072013 0845
Save Message Send Message Close Message Action Log Print
1 Have you performed any manual changes of the SLD content for D36 or
Q46 in the last few days or w eeks
-gt Yes w e registered WD0 (ECC staging server) and W52 (SRM Staging
Server) to the SLD of D36 (dev) as previously it w as connected to the
P56 (prod)
2 Have you triggered a full restart of D36 on 24-25062013
-gt Every day it restarts for off line backup
3 My colleague Maxim asked you in one of his replies if D36 w as
createdas a System Copy of Q46 or if Q46 w as created as system Copy of
D36 butI w asnt able to f ind an answ er for his questions Could you
please
clarify this And if this is the case have you performed the
additionalpost installation steps
-gt The PI landscape started w ith Development (D36) then Quality (Q46)
created as the copy of D36 before Production (P56) established
Regards
Nishant
26062013 - 124023 CET - Reply by SAP Dear Customer
Thank you for the provided connections I w as able to connect to your
system and check the current state of the PI Components in SLD Both
systems D36 and Q46 are using the same host and the SLD of D36 Some of
D36s PI Components are currently not assigned to the correct domain andmy assumption is that this is causing
the described by my colleague
Maxim Naidenov in his reply from 04062013 behavior - if you try to
open Runtime Workbench on D36 it opens the one constructed w ith Q46s
domain From the Last Update date in SLD for some of the PI Components
can be seen that there w ere changes even in the last few days - as
example the RWB CIM Instance for D36 w as created on 24062013 In orderto advise you how to proceed to
make the system consistent I need to
clarify some details
1 Have you performed any manual changes of the SLD content for D36 or
Q46 in the last few days or w eeks
2 Have you triggered a full restart of D36 on 24-25062013
3 My colleague Maxim asked you in one of his replies if D36 w as createdas a System Copy of Q46 or if Q46
w as created as system Copy of D36 butI w asnt able to f ind an answ er for his questions Could you please
clarify this And if this is the case have you performed the additionalpost installation steps
Thank you in advance for the information
Best regards
Marta Kaymakanova
SAP PI Development Support
24062013 - 074531 CET - Info for SAP by Dinesh Kumar The connection is open
20062013 - 152358 CET - Reply by SAP Dear Customer
Can you please reopen the HTTP and R3 connections
Maxim Naidenov
XPI Dev support
16062013 - 081149 CET - Info for SAP by Idi Kurniawan Dear Maxim
Currently w ersquore w orking on the RWB issue of D36
Yes D36 is operational At the moment SRM 50 and ECC dev are
connected through D36 and the connection is w orking f ine Wersquore in the
midst of upgrading SRM 50 to SRM 70 and w ersquore trying to connect both
staging servers of SRM 70 and ECC through D36 But w e are facing the
issue of ldquoMAPPING RESOURCE_NOT_FOUNDrdquo w hile testing the scenario you
can check attachment After Note 1857094docx for the screenshot
We have discussed this w ith the SRM Support from SAP unfortunately w e
We have discussed this w ith the SRM Support from SAP unfortunately w e
found that the scenario configuration is not the cause of the issue So
he escalated this issue to PI Support
Thank you
Best regards
Idi Kurniaw an
SAP ABAP Specialist
04062013 - 140012 CET - Reply by SAP Dear Customer
I connected and checked your system D36 (aduxpi0253600)
It is using the same host as system Q46 (aduxpi0254600)
I see some configuration problems in D36 and it seems that D36 w as
created as system copy of Q46
If so seems some of post-configuration steps w ere missed and
now D36 is still connected w ith Q46 You could see this in
D36rw b w here component monitor show s this is Q46 althout accessing
port 53600
Could you please confirm my speculation of D36 If not please
explain system background and recent maintenenace activities
Was it ever operational
Maxim Naidenov
XPI Dev support
02062013 - 062445 CET - Info for SAP by Idi Kurniawan Hi Madhu
User REMCON has been provided w ith the required permission Please
proceed Apologize for the inconvenience
Best Regards
Idi Kurniaw an
System Analyst - ABAP Specialist
30052013 - 101516 CET - Reply by SAP Hello Dinesh
The user REMCON doesnt have permission to access the sld content
Please add the necessary roles and w e shall further analyze
Regards
Madhu
28052013 - 125506 CET - Info for SAP by Dinesh Kumar The HTTP connection for D36 is open for below URL
httpaduxpi0253600sld
httpaduxpi0253600
ABAP connection is also open
Kindly get back if you need additional connection
User credential updated in secure area
27052013 - 151636 CET - Reply by SAP Hello
for further analysis of this issue w e need HTTP connection to the
D36 system Could you kindly open the http connection and provide the
logon credentials in the secure area
Regards
Madhu
27052013 - 083202 CET - Info for SAP by Idi Kurniawan Hi Marius
Sorry for the late reply We have tried the SLD data cache from the
integration builder and the error still occured
We have also done delta and complete cache refresh through SXI_CACHE
We have also done delta and complete cache refresh through SXI_CACHE
and still it does not help
Best Regards
Idi Kurniaw an
System Analyst - ABAP Specialist
Abu Dhabi Polymers Co Ltd
14052013 - 133330 CET - Reply by SAP Hi Idi
okay I understand Before I forw ard this to my XI colleagues w e
could try the follow ing Please go to the integration builder and
execute menu path Environment gt Refresh SLD data cache If after this
the error still occurs I w ill forw ard the ticket to my XI basic
colleagues
Best regards
Marius Mayer
SRM Development Support
SAP Germany
14052013 - 124525 CET - Info for SAP by Idi Kurniawan Hi Marius
Yes I understand I have also redefined the mapping for the interface
Please see attachment Interface Mappingdocx But the issue persists
Regards
Idi Kurniaw an
14052013 - 122718 CET - Reply by SAP Hi Idi
as mentioned in my last reply the patch w ill update only the scenario
definition We cannot update the configuration settings automatically
this has to be adapted manually So the interface configuration must
be changed manually in order to assign the mapping from the definition
Best regards
Marius Mayer
SRM Development Support
SAP Germany
14052013 - 104911 CET - Info for SAP by Idi Kurniawan Hi Marius
After importing the patch based note 1857094 the same error is still
there Please see the attachment After Note 1857094docx I also did a
config test from Integration Directory and it failed w ith the
Operation Mapping not found
Please advise Thank you
Regards
Idi Kurniaw an
08052013 - 142452 CET - Reply by SAP Hi Nishant
as discussed on the phone in the scenario definition the mapping
assignment for the supplier interface w as missing I corrected this
now w ith note 1857094 Please implement the latest patch in the PI
system This w ill update the scenario defintion w ith the mapping
assignment The configuration for the supplier interface has to be
adapted manually after importing this content
Best regards
Marius Mayer
SRM Development Support
SAP Germany
08052013 - 123809 CET - Info for SAP by Nishant Nishant Keloth
08052013 - 123809 CET - Info for SAP by Nishant Nishant Keloth
Hello
SAP Support changed the time for this online meeting
Topic SAP OSS 204525 2013 -1
Date Wednesday May 8 2013
Time 230 pm Arabian Time (Abu Dhabi Muscat GMT+0400)
Meeting Number 953 356 585
Meeting Passw ord 12345
-------------------------------------------------------
To join the online meeting (Now from mobile devices)
-------------------------------------------------------
1 Go to httpsborougew ebexcomborougejphp
ED=213672617ampUID=1596878727ampPW=NYjIzYWQ3OWVjampRT=MiMzNg3D3D
2 If requested enter your name and email address
3 If a passw ord is required enter the meeting passw ord 12345
4 Click Join
To view in other time zones or languages please click the link
httpsborougew ebexcomborougejphp
ED=213672617ampUID=1596878727ampPW=NYjIzYWQ3OWVjampORT=MiMzNg3D3D
-------------------------------------------------------
For assistance
-------------------------------------------------------
1 Go to httpsborougew ebexcomborougemc
2 On the left navigation bar click Support
You can contact me at
aamnaalmehairiborougecom
08052013 - 113856 CET - Info for SAP by Nishant Nishant Keloth We have started the meeting Its on for next 2 hours
08052013 - 111525 CET - Info for SAP by Nishant Nishant Keloth Lets have the meeting in next 15 mins Details are below
Could you please call on +971 2 6070245
To invite others to join copy and paste everything below into your
invitation
Meeting information
Topic OSS- 204525 2013
Date Wednesday May 8 2013
Time 130 pm Arabian Time (Abu Dhabi Muscat GMT+0400)
Meeting Number 950 836 014
Meeting Passw ord 12345
To start or join the online meeting
Go to
httpsborougew ebexcomborougejphp
ED=213659522ampUID=4068787ampPW=NZGM4YjFlNjZmampRT=MiMzNg3D3D
For assistance
1 Go to httpsborougew ebexcomborougemc
2 On the left navigation bar click ldquoSupportrdquo
To add this meeting to your calendar program (for example Microsoft
Outlook) click this link
httpsborougew ebexcomborougejphp
ED=213659522ampUID=4068787ampICS=MSampLD=1ampRD=2ampSHA2=AAAAAtPqc-
sOmAcgG5SZK09rmbM3zGVeRtAsabTw Gx8xYcNNampST=1
To check w hether you have the appropriate players installed for UCF
(Universal Communications Format) rich media f iles go to
httpsborougew ebexcomborougesystemdiagnosisphp
httpw w w w ebexcom
08052013 - 103427 CET - Reply by SAP Hi Nishant
sure w e can have today a Webex session
sure w e can have today a Webex session
Best regards
Marius
08052013 - 092555 CET - Info for SAP by Nishant Nishant Keloth Hi Marius
It is possible to have a WEBEX session today may be in couple of hours
Regards
Nishant
06052013 - 130808 CET - Reply by SAP Hi Idi
this is strange I have sent the same patch to an other customer too in
parallel and this w orks f ine Can you please send me a screen shot of
the interface configuration in your XI system I need to see w hich
mapping is assigned there
Best regards
Marius Mayer
SRM Development Support
SAP Germany
01052013 - 090956 CET - Info for SAP by Idi Kurniawan Hi Marius
After importing the new patch based on note 1851677 there is no more
error to the mapping w hen pressing F7 (Check) Then w e proceed w ith
testing a scenario We found that there is still an error w hich is the
same as the initial error w e reported Please see the attached doc
file After Note 1851677docx
Regards
Idi Kurniaw an
30042013 - 144636 CET - Reply by SAP Hi Idi
I checked this and the last patch f ile still had an error Please
import the new patch f ile I attached today to the note 1851677 This
should w ork f ine now
Sorry for the inconvenience
Best regards
Marius Mayer
SRM Development Support
SAP Germany
29042013 - 095317 CET - Info for SAP by Idi Kurniawan Hi Marius
I have imported the new content based on note 1851677 How ever there
is still an error w ith the mapping but now w e have the clear error
message It looks like there is a syntax error w ith the user-defined
function getTaxNumber Please see the attached screen shot
MM2SUSSupplierPortal_error_after_importPNG
Best Regards
Idi Kurniaw an
25042013 - 140815 CET - Reply by SAP Hi Idi
I have one more idea before w e start analysing this directly in your
system I have created a new patch f ile for the SUS message mapping
w hich contains consistent data Please import f irst this patch in
your XI system as described in note 1851677 and check again the message
transfer after this
Best regards
Best regards
Marius Mayer
25042013 - 100651 CET - Reply by SAP Hi Idi
unfortunately I could not reach you by phone The information in the
file is very generic so I cannot see w hich element is causing the
issue Is it possible to provide me access to your integration builder
in order to check this Webex session w ould be also f ine w ith me
Best regards
Marius Mayer
25042013 - 100649 CET - Call to Customer by SAP Customer Call
Performed on 25042013 120633
Contact person Mr Idi Kurniaw an
Status of discussion
Customer not reached
Subject of conversation
25042013 - 100142 CET - Info for SAP by Idi Kurniawan Hi Marius
Earlier I actually sent you a screen shot after reactivating the
message mapping Please see the attached f ile
MM2SUSSupplierPortal_errorPNG The same error appeared w hen pressing
F7 (Check)
Regards
Idi Kurniaw an
25042013 - 093816 CET - Reply by SAP Hi Idi
yes the other functions are required Can you please go to the mapping
in thre integration builder and press F7 (check) After this please
send the me the details of the processing log w indow
Best regards
Marius Mayer
SRM Development Support
SAP Germany
25042013 - 061905 CET - Info for SAP by Idi Kurniawan Hi Marius
I have deleted the user-defined function getTaxCategory and reactivated
the message mapping but still the same error is there after the
reactivation I w onder if all those user-defined functions are
applicable for our business scenario that w e may need to delete all
Please advise
Thanks
Regards
Idi Kurniaw an
24042013 - 131931 CET - Reply by SAP Hi Idi
okay I understand This makes the analysis not easy for me but I think
I found the cause of this issue It is the user-defined function
getTaxCategory Please delete this funtion from the mapping
MM2SUSSupplierPortal Please see also the attached f ile for additional
information(mappingpng) After this please save and activate the
mapping
Best regards
Marius Mayer
SRM Development Support
SAP Germany
24042013 - 130640 CET - Info for SAP by Nishant Nishant Keloth Hi Marius
Initially there w as an error w hile testing a scenario Unable to f ind
resourceMM2SUSSupplierPortal Based on some note w hich I forgot
w e did a dummy change by putting a space after ther description of the
Message Mapping MM2SUSSupplierPortal then reactivate the Message
Mapping It turned out that there is an error in the Message Mapping
Since this is a standard object w hich w e have just imported please
help to f ind the cause of the errorWe have attached the screen shot of
the error log but w ere unable to identify w hich segment contains the
error as the message is not specif ic
Regards
Idi Kurniaw an
24042013 - 121248 CET - Reply by SAP Hi Anand
I took over this ticket now In the attached documents I can see that
you have changed the standard mapping MM2SUSSupplierPortal but the
activation fails now becuase of a syntax error As the access to the
integration builder in your system is not possible pleas eprovide me
w ith a screen shot of the systax error protocoll I need to know w hich
element or maybe user defined funtion triggers this error
Best regards
Marius Mayer
SRM Development Support
SAP Germany
23042013 - 103823 CET - Info for Customer by SAP Hi Anand
I have forw arded your message to the next support level One of my
colleagues w ill process your message further and update you as soon
as possible
w ith best regards
Zoltan Keller
SAP Active Global Support
22042013 - 061526 CET - Info for SAP by Anandha Krishnan Hello Zoltan
Sorry but We do not have WTS connection any now and hence its not
possible Can w e try w ith w ebex session
Regards
Anand
18042013 - 131934 CET - Reply by SAP Hi Anand
I still having issues connection to your integration repository and
directory to check the content and the issue Could you please
advise if it w ill be possible for you to provide any WTS connection
to any system of yours from w here the PI systems integration
repository and directory w ould be accessible
w ith best regards
Zoltan Keller
SAP Active Global Support
16042013 - 062342 CET - Info for SAP by Anandha Krishnan Hello Zoltan
Access data is maintained and validity extended
Please check
Regards
Anand
15042013 - 152328 CET - Reply by SAP Dear Customer
the access data for system D36 (installation 0020253508) in the secure
area has expired Could you please update w ith valid userdata
w ith best regards
Zoltan Keller
SAP Active Global Support
15042013 - 080715 CET - Call to Customer by SAP Customer Call
Performed on 15042013 100705
Contact person Mr Nishant Nishant Keloth
Status of discussion
Customer reached
Subject of conversation
Called customer to discuss the issue
14042013 - 125608 CET - Info for SAP by Nishant Nishant Keloth Hi SAP SUpport
Thanks for your support
Is this the solution to the XIPI issue or the solution for accessing
the XIPI system from your end
Reagrds
Nishant
14042013 - 073319 CET - Reply by SAP
Dear Customer
1 Could you please check the fully qualif ied domain name is being used
in the icmhost_name_full
Please also check the FQDN have been defined in the Exchange Profile
Connections comsapaiiconnectlandscapename
Connections comsapaiiconnectrepositorymshost
Connections comsapaiiconnectintegrationservername
Connections comsapaiiconnectrw br3mshost
Connections comsapaiiconnectintegrationserverr3mshost
Connections comsapaiiconnectdirectorymshost
Connections comsapaiiconnectrepositoryname
Connections comsapaiiconnectdirectoryname
Connections comsapaiiconnectcrname
Connections comsapaiiconnectrw bname
2 Check w hether P4 service is started and have PI host name in
Netw eaver Administrator and check the Server settings
Go to Operation Management -gt Systems -gt StartampStop -gt Java EE
Services-gt P4 Provider check if the P4 service is started and also it
should have the PI host name
Ensure the value for the P4 port is open in the f irew all
3 Check if the follow ing parameters have the correct value
in Exchange profile
2 Check w hether P4 service is started and have PI host name in
Netw eaver Administrator and check the Server settings
Go to Operation Management -gt Systems -gt StartampStop -gt Java EE
Services-gt P4 Provider check if the P4 service is started and also it
should have the PI host name
Ensure the value for the P4 port is open in the f irew all
3 Check if the follow ing parameters have the correct value
in Exchange profile
- comsapaiiconnectdirectorymshttpsport
- comsapaiiconnectdirectorymshttpsport
- comsapaiiconnectrepositorymshttpsport
Please refer the note 1052984 in more details
Best regards
Probal
11042013 - 060951 CET - Info for SAP by Anandha Krishnan Hello Tsvetomir
Attached the test result OSS Connection test(MS)
Please check
Regards
Anand
10042013 - 150224 CET - Reply by SAP Hi Anand
Okay can you tell w hat does the MS info page say -gt open the URL
httpaduxpi028101msgservertextlogon
and provide me the output here
Thanks
Tsvetomir
09042013 - 132820 CET - Info for SAP by Anandha Krishnan Hello Tsvetomir
From SMMS transaction HTTP port for MS is mentioned as 8136
Otherw ise from the log f ile mentioned by you its mentioned as 8101
I have checked the router table and follow ing entries are already
maintained for the server for w hich w e are trying to access
D36 aduxpi02 PI
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 3236
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 8036
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 53600
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 53604
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 8101
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 3246
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 8046
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 54600
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 54604
Please revert in case of any clarif ications
Regards
Anand
Regards
Anand
09042013 - 125320 CET - Reply by SAP Hello
Please f ind your Message Server HTTP port into the dev_ms file located
into usrsapltSIDgtSCSltinstgtw orkdev_ms
There must be a log saying the HTTP port number like
HTTP port 81xx state LISTEN
Thanks
Tsvetomir
09042013 - 092853 CET - Info for SAP by Anandha Krishnan Hello Jorgen
Can you please explain the below connection parameters
msaduxpi028101P4
Please note that the instance number for D36 system running in ADUXPI02
is 36 and hence the connection parmeter mentioned above should be
adapted accordingly Kindly check if this information is helpful to
access the system
Regards
Anand
09042013 - 090739 CET - Reply by SAP Hi Anand
w e still get the follow ing error
Cannot connect to server using message server
msaduxpi028101P4
Do you know if w e get this error because of a missconfiguration or
do w e need to connect to this service
If w e need to connect to this service you should permit this access
in your saprouttab
SNC-connection from SAP to local R3-System for Support
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE ltyour servergtltportgt
The new saprouttab you can activate w ith the command saprouter -n
or w ith restarting your SAProuter
Sincerely
Joumlrgen Steger
On behalf of SAP Active Global Support
08042013 - 132930 CET - Info for SAP by Anandha Krishnan Hello Jorgen
Please note that SAP w as able to reach the system and w orked on this
issue earlier (please check on the message from SAP on 26032013 -
093917 in this thread) Since then w e have not made any changes to
the router table and hence there should not be any issue w ith the
connections as w ell from our end The connections for ID and IR are
opened as per SAP note 800267
Can you please check the connection from your side again
Regards
Anand
08042013 - 124349 CET - Reply by SAP Dear Customer
now w e get the error message
partner not reached ( server aduxpi02 service 8108 )
Location SapRouter on bissap1 (1952291165)
You can reconstruct the connection problem w ith executing the follow ing
command on your saprouter
telnet ltYour servergt ltdestination servicegt
example telnet 100200100100 3200
The data from ltYour servergt and ltdestination servicegt are
maintained from customer side w ith help of note 31515
When you get an error message after starting the above telnet please
check the definition of your service connection w ith the help
of note 31515 If the entries are correct please check the netw ork
connection betw een your saprouter and the instance of your
server Perhaps your internal f irew all doesnt allow this access
Sincerely
Joumlrgen Steger
On behalf of SAP Active Global Support
08042013 - 114634 CET - Info for SAP by Anandha Krishnan Hello Zoltan
Please note that this message is opened for D36 system but for
Please note that this message is opened for D36 system but for
installation number 0020531211
But the connection is open for D36 system w ith the installation number
20253508
Please see if this information is helpful for you to access the
connection
Regards
Anand
08042013 - 112749 CET - Info for Customer by SAP Hi Anand
as the connection is still not possible I have forw arded your message
to the netw ork support team You w ill be contacted shortly
w ith best regards
Zoltan Keller
SAP Active Global Support
05042013 - 055051 CET - Info for SAP by Anandha Krishnan Hello Zoltan
Please check the connection now and revert
Regards
Anand
04042013 - 123508 CET - Reply by SAP Dear Customer
your message is back w ith the SUS component To continue analyzing
your issue w e still need to connect to your PI integration repdir
As per my understanding the connection should be done via
Cust Installation SID
34482 Borealis AS 0020253508 D36
How ever this connection is currently not available
Could you please reopen it and make sure valid userdata for logon
is still available
w ith best regards
Zoltan Keller
SRM Senior Support Engineer
AGS Primary Support
Business Suite amp Technology
02042013 - 152917 CET - Info for Customer by SAP Dear Customer
Our developer is already assigned to this case Due to the Easter Holiday there w ere some delays Please
kindly w ait and our developer w ill
get back to you soon
Thanks a lot for your understanding
Regards
Kingston
Manager on Duty in IMS SAP Critical Incident Management Team
02042013 - 124517 CET - Call from Customer by SAP Customer Call
Performed on 02042013 144323
Contact person Mr Yaser Abdulla Al-Ali
Reason for call
Request to speed up processing
Subject of conversation
Received email in the Support MENA amilbox requesting to speed up
Informed that w e have updated the message w ith the email and have
taken necessary actions Attached is the SRM upgrade actio log
Kindly check and assist
Kindly check and assist
Contact yaseralaliborougecom
02042013 - 124322 CET - Call to Customer by SAP Customer Call
Performed on 02042013 143952
Contact person Mr Yaser Abdulla Al-Ali
Status of discussion
Customer reached
Subject of conversation
Issue in development system Error w hile transferring vendor from ECC
to MM SRM upgrade planned on production system once the issue is
resolved It is a show stopper No w ork around 10 consultants are
affected It is a show stopper Stuck in the development phase
Deadline to complete the testing is passed by R3 connections are
under D36 system
Contact 971501777888
27032013 - 053504 CET - Info for SAP by Anandha Krishnan Hello Zoltan
Connections are open and access details are also available I have
maintained the details
Please check and revert
Regards
Anadn
26032013 - 144055 CET - Reply by SAP Hi Anand
the connections got closed again could you please reopen the connectionsintegration repositorydirectory for
D36 and make sure userdata
is still valid and provided
w ith best regards
Zoltan Keller
SRM Senior Support Engineer
AGS Primary Support
Business Suite amp Technology
26032013 - 093917 CET - Info for Customer by SAP Hello Anand
We w ere indeed looking at system D36 of installation 20531211
The access to the Integration Directory and Integration Repository
of the follow ing system is now up and running
Cust Installation SID
34482 Borealis AS 0020253508 D36
Well send this message back to our consultant to process the original
problem
Best regards
Lothar Juenger
External
On behalf of SAP Active Global Support
26032013 - 091436 CET - Info for SAP by Anandha Krishnan Hello Lothar
Please check the f ile attached w ith this message The connections are
open as mentioned in the note Can you give us more information like
log or trace to see w here the problem is
I believe you are accessing a w rong system Please access the system
w ith the installation number 20253508
Regards
Anand
26032013 - 083005 CET - Reply by SAP
Hello Anand
The required service connections are still being closed
D36 SAP Product Vers SAP NETWEAVER PI 71
R3 Support Opened for 13 Days and 0512 hours
Integration Directory Closed
Integration Repository Closed
Please open the connections w ith the help of SAP Note 800267
Best regards
Lothar Juenger
External
On behalf of SAP Active Global Support
26032013 - 075432 CET - Info for SAP by Anandha Krishnan Hello Lothar
Can you please check the connections now and feedback
Thanks and Regards
Anand
26032013 - 063754 CET - Reply by SAP Hello
The required service connections are still being closed
D36 SAP Product Vers SAP NETWEAVER PI 71
R3 Support Opened for 13 Days and 0705 hours
Integration Directory Closed
Integration Repository Closed
Please open the connections w ith the help of SAP Note 800267
Best regards
Lothar Juenger
External
On behalf of SAP Active Global Support
26032013 - 054116 CET - Info for SAP by Nishant Nishant Keloth Hi Suppiort Team
The connection is open from our end
Please check and confirm
Regards
Nishant
25032013 - 105053 CET - Reply by SAP System D36
Hello
you open only the R3 support but
Integration Directory
Integration Repository
is still closed
Best regards
Karin Weik
AGS Primary Support - RCSC Europe
25032013 - 054438 CET - Info for SAP by Nishant Nishant Keloth Hi Support Team
Please ceck now the connection is opened
Regards
Nishant
25032013 - 032503 CET - Reply by SAP Dear Customer
Connection Type Integration Directory and Integration Repository
System D36
Currently above connection is closed In order for us to test please
open it again
Best regards
Cecilia Koh
AGS Primary Support - RCSC Asia
24032013 - 071306 CET - Info for SAP by Nishant Nishant Keloth Hi Support Team
Please recheck the connection
Regards
Nishant
21032013 - 023333 CET - Reply by SAP Dear Customer
The access to the Integration Directory and Integration Repository of
system D36 currently fails
Partner Not Reached (1952291165 service 3299)
Location SapRouter on sapserv2
Unable to connect to remote host Connection refused
Please verify if your SNC SAProuter process is currently being
started on bissap1 (19522911653299) in order for SAP to
remote access to your system(s)
Could you also verify w ith your netw ork team if the follow ing incoming
firew all rule has been released
Source Destination Firew all Forw arding Rule
1943913134 19522911653299tcp bissap13299tcp
Best regards
Lothar Juenger
AGS Primary Support - RCSC Asia
18032013 - 124050 CET - Info for SAP by Idi Kurniawan Hi Tulika
Were in the midst of upgrading SRM 50 to 702
Weve imported XI Content SAP APPL 605 SRM SERVER 702 and SRM SERVER
IC 702 Then w e built the Plan-Driven Procurement 702 based on the ES
Repository (menu Tools-gtApply Model from ES Repository) So this is a
standard scenario from SAP
We tested using the simplest scenario Transfer of Vendor (Supplier)
data from ECC to SRM But unfortunately there is an error in the
mapping MM2SUSSupplierPortal see the attachment Please have a look at
the mapping since this is a standard content that w eve got by
importing the XI content
And w e also found some error w hile opening the mapping
MM2SUSOrderCreate Target message Message Type PurchaseOrderRequest
does not exist in softw are component version ID
ea7447626d1611dd82b2fa630a424100 And there are others mapping that
have the same error Please also check this
Thank you
18032013 - 094321 CET - Reply by SAP Dear Customer
I have taken over your issue and w ill investigate from PI perspective
I w ould require few information from your side
- Please explain the end to end Business Scenario
- Please explain the end to end Business Scenario
Like
Sender -gt Sender Adapter -gt PI[(SID )(Mapping )(BPM )] -gt
Receiver Adapter -gt Receiver
I understand that D36 is PI systemcan you please check the R3
connection as it is not w orking and provide me w ith example
message id
Please also send us the ComponentInfo (XSL or XML) f ile
Execute URL httpltXIHOSTgtltJ2EEPortgtindexhtml -gt SystemInfo -gt
ComponentInfo-gt Softw areComponentsxsl
by using an user w ith java engine administration rights like
J2EE_ADMIN
Regards
Tulika Bhatt
Business Suite amp Technology
SAP Active Global Support
14032013 - 095732 CET - Info for SAP by Dinesh Kumar We have already entry in saprout tab also as per the port of RMI for ID
and IR
D36 aduxpi02 PI
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 3236
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 8036
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 53600
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 53604
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 8101
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 3246
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 8046
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 54600
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 54604
14032013 - 091803 CET - Info for SAP by Dinesh Kumar Integration Directory bissap1 Kumar Dinesh 026070273 400 hours 9
days 359 hours Kumar Dinesh
Integration Repository bissap1 Kumar Dinesh 026070273 400 hours 9
days 359 hours Kumar Dinesh
The connection is already open
Please check
14032013 - 063823 CET - Reply by SAP Dear Customer
The IR and ID service connection to your D36 system is still not
possible
Please check if the RMI port and the HTTP port defined in SAP Support
Portal are correct Please use the SAP note 800267 on the command to
check the RMI port
Regards
Safii Asmore
AGS Primary Support - RCSC Asia
14032013 - 060517 CET - Info for SAP by Nishant Nishant Keloth The connection is open
Regards
Nishant
14032013 - 024433 CET - Reply by SAP Dear Customer
Connection Type Integration Directory and Repository
System D36
Due to issue w ith the service connection to your D36 system
this message w as forw arded to our R3 Netw ork Support Group
The service connection has closed before I have a chance to test the
remote connection Appreciate if you could re-open the service
connection again and send this message back to SAP
connection again and send this message back to SAP
Regards
Safii Asmore
SAP Netw ork Support Group
10032013 - 111426 CET - Info for SAP by Nishant Nishant Keloth Hi SUpport Team
The connection has been provided
For test data you can reprocess the IDOC
0000000006531842
0000000006532356
SRM Version is - SRM 702
Regards
Nishant
06032013 - 101316 CET - Reply by SAP Dear Mr Nishant Nishant Keloth
thank You for Your message
Please allow me to analyse this issue in Your system environment
Is D36 Your PI system
Please set up support connection to Your Integration Repository
Directory according to follow ing SAP Note
800267 - Integration Repositorydirectory service connections
Please provide example IDoc document so I can test
Please also provide details about Your SRM SUS system release Is it a
SUS 700 701 or 702
Thank You
Kind regards
Gergo Domjan
Support Engineer
AGS Primary Support
SAP Notes
SAP Notes which have been implemented to resolve the issue
Please f ill out the follow ing table w ith SAP Note numbers you have implemented to resolve the problem and give a short description of the result
Note number
Not relevant
Implemented and
still in systems
Implemented but
removed afterw ards
Comment
Contacts amp Notifications
Name Phone Number Mobile Telephone E-Mail Notif ication
Reporter Nishant Nishant Keloth +971 26070274 +971 558633952 nishantkelothborougecom By SMS By e-mail
Opening System Other Idi Kurniaw an +971 026070245 +971 026070245 idikurniaw anborougecom By SMS By e-mail
Other Anandha Krishnan R +971 566138040 +971 566138040 anandhakrishnanborougecom By SMS By e-mail
Other Dinesh Kumar +971 026070273 +971 0505446016 dineshkumarborougecom By SMS By e-mail
SAP Notes
0001117249 Incomplete Registration of PI components in SLD
0001851677 SUS-XI Current SUS message mapping
0001857094 SUS-XI Current SUS scenario content
Attachments
Attachments
Enter unique f ile description No file chosenChoose File Upload
Description File Name Created from Date Time -
Enter unique f ile description SUS Error-1docx Nishant Nishant Keloth 06032013 0829
Final version SUS Error-1docx Nishant Nishant Keloth 06032013 0842
SystemConnection SystemConnection_SAPdocx Anandha Krishnan 26032013 0913
OSS Connection test(MS) OSS Connection test_Tsvetomirdocx Anandha Krishnan 11042013 0609
Mappingpng Mappingpng SAP 24042013 1325
Mapping Error After Delete Function MM2SUSSupplierPortal_errorPNG Idi Kurniaw an 25042013 0614
Mapping Error After Import MM2SUSSupplierPortal_error_after_importPNG Idi Kurniaw an 29042013 0949
After Note 1851677 After Note 1851677docx Idi Kurniaw an 01052013 0905
After Note 1857094 After Note 1857094docx Idi Kurniaw an 14052013 1046
Interface Mapping Interface Mappingdocx Idi Kurniaw an 14052013 1242
Directory Associationjpg Directory Associationjpg SAP 03072013 1450
Repository Associationjpg Repository Associationjpg SAP 03072013 1450
RWB Associationjpg RWB Associationjpg SAP 03072013 1450
CPA Cache Refresh CPAtxt Idi Kurniaw an 04072013 0819
Mapping Runtime Cache Refresh Mapping Runtimetxt Idi Kurniaw an 04072013 0819
CPA CPACachetxt Dinesh Kumar 07072013 0845
Mapping Mappingtxt Dinesh Kumar 07072013 0845
Save Message Send Message Close Message Action Log Print
We have discussed this w ith the SRM Support from SAP unfortunately w e
found that the scenario configuration is not the cause of the issue So
he escalated this issue to PI Support
Thank you
Best regards
Idi Kurniaw an
SAP ABAP Specialist
04062013 - 140012 CET - Reply by SAP Dear Customer
I connected and checked your system D36 (aduxpi0253600)
It is using the same host as system Q46 (aduxpi0254600)
I see some configuration problems in D36 and it seems that D36 w as
created as system copy of Q46
If so seems some of post-configuration steps w ere missed and
now D36 is still connected w ith Q46 You could see this in
D36rw b w here component monitor show s this is Q46 althout accessing
port 53600
Could you please confirm my speculation of D36 If not please
explain system background and recent maintenenace activities
Was it ever operational
Maxim Naidenov
XPI Dev support
02062013 - 062445 CET - Info for SAP by Idi Kurniawan Hi Madhu
User REMCON has been provided w ith the required permission Please
proceed Apologize for the inconvenience
Best Regards
Idi Kurniaw an
System Analyst - ABAP Specialist
30052013 - 101516 CET - Reply by SAP Hello Dinesh
The user REMCON doesnt have permission to access the sld content
Please add the necessary roles and w e shall further analyze
Regards
Madhu
28052013 - 125506 CET - Info for SAP by Dinesh Kumar The HTTP connection for D36 is open for below URL
httpaduxpi0253600sld
httpaduxpi0253600
ABAP connection is also open
Kindly get back if you need additional connection
User credential updated in secure area
27052013 - 151636 CET - Reply by SAP Hello
for further analysis of this issue w e need HTTP connection to the
D36 system Could you kindly open the http connection and provide the
logon credentials in the secure area
Regards
Madhu
27052013 - 083202 CET - Info for SAP by Idi Kurniawan Hi Marius
Sorry for the late reply We have tried the SLD data cache from the
integration builder and the error still occured
We have also done delta and complete cache refresh through SXI_CACHE
We have also done delta and complete cache refresh through SXI_CACHE
and still it does not help
Best Regards
Idi Kurniaw an
System Analyst - ABAP Specialist
Abu Dhabi Polymers Co Ltd
14052013 - 133330 CET - Reply by SAP Hi Idi
okay I understand Before I forw ard this to my XI colleagues w e
could try the follow ing Please go to the integration builder and
execute menu path Environment gt Refresh SLD data cache If after this
the error still occurs I w ill forw ard the ticket to my XI basic
colleagues
Best regards
Marius Mayer
SRM Development Support
SAP Germany
14052013 - 124525 CET - Info for SAP by Idi Kurniawan Hi Marius
Yes I understand I have also redefined the mapping for the interface
Please see attachment Interface Mappingdocx But the issue persists
Regards
Idi Kurniaw an
14052013 - 122718 CET - Reply by SAP Hi Idi
as mentioned in my last reply the patch w ill update only the scenario
definition We cannot update the configuration settings automatically
this has to be adapted manually So the interface configuration must
be changed manually in order to assign the mapping from the definition
Best regards
Marius Mayer
SRM Development Support
SAP Germany
14052013 - 104911 CET - Info for SAP by Idi Kurniawan Hi Marius
After importing the patch based note 1857094 the same error is still
there Please see the attachment After Note 1857094docx I also did a
config test from Integration Directory and it failed w ith the
Operation Mapping not found
Please advise Thank you
Regards
Idi Kurniaw an
08052013 - 142452 CET - Reply by SAP Hi Nishant
as discussed on the phone in the scenario definition the mapping
assignment for the supplier interface w as missing I corrected this
now w ith note 1857094 Please implement the latest patch in the PI
system This w ill update the scenario defintion w ith the mapping
assignment The configuration for the supplier interface has to be
adapted manually after importing this content
Best regards
Marius Mayer
SRM Development Support
SAP Germany
08052013 - 123809 CET - Info for SAP by Nishant Nishant Keloth
08052013 - 123809 CET - Info for SAP by Nishant Nishant Keloth
Hello
SAP Support changed the time for this online meeting
Topic SAP OSS 204525 2013 -1
Date Wednesday May 8 2013
Time 230 pm Arabian Time (Abu Dhabi Muscat GMT+0400)
Meeting Number 953 356 585
Meeting Passw ord 12345
-------------------------------------------------------
To join the online meeting (Now from mobile devices)
-------------------------------------------------------
1 Go to httpsborougew ebexcomborougejphp
ED=213672617ampUID=1596878727ampPW=NYjIzYWQ3OWVjampRT=MiMzNg3D3D
2 If requested enter your name and email address
3 If a passw ord is required enter the meeting passw ord 12345
4 Click Join
To view in other time zones or languages please click the link
httpsborougew ebexcomborougejphp
ED=213672617ampUID=1596878727ampPW=NYjIzYWQ3OWVjampORT=MiMzNg3D3D
-------------------------------------------------------
For assistance
-------------------------------------------------------
1 Go to httpsborougew ebexcomborougemc
2 On the left navigation bar click Support
You can contact me at
aamnaalmehairiborougecom
08052013 - 113856 CET - Info for SAP by Nishant Nishant Keloth We have started the meeting Its on for next 2 hours
08052013 - 111525 CET - Info for SAP by Nishant Nishant Keloth Lets have the meeting in next 15 mins Details are below
Could you please call on +971 2 6070245
To invite others to join copy and paste everything below into your
invitation
Meeting information
Topic OSS- 204525 2013
Date Wednesday May 8 2013
Time 130 pm Arabian Time (Abu Dhabi Muscat GMT+0400)
Meeting Number 950 836 014
Meeting Passw ord 12345
To start or join the online meeting
Go to
httpsborougew ebexcomborougejphp
ED=213659522ampUID=4068787ampPW=NZGM4YjFlNjZmampRT=MiMzNg3D3D
For assistance
1 Go to httpsborougew ebexcomborougemc
2 On the left navigation bar click ldquoSupportrdquo
To add this meeting to your calendar program (for example Microsoft
Outlook) click this link
httpsborougew ebexcomborougejphp
ED=213659522ampUID=4068787ampICS=MSampLD=1ampRD=2ampSHA2=AAAAAtPqc-
sOmAcgG5SZK09rmbM3zGVeRtAsabTw Gx8xYcNNampST=1
To check w hether you have the appropriate players installed for UCF
(Universal Communications Format) rich media f iles go to
httpsborougew ebexcomborougesystemdiagnosisphp
httpw w w w ebexcom
08052013 - 103427 CET - Reply by SAP Hi Nishant
sure w e can have today a Webex session
sure w e can have today a Webex session
Best regards
Marius
08052013 - 092555 CET - Info for SAP by Nishant Nishant Keloth Hi Marius
It is possible to have a WEBEX session today may be in couple of hours
Regards
Nishant
06052013 - 130808 CET - Reply by SAP Hi Idi
this is strange I have sent the same patch to an other customer too in
parallel and this w orks f ine Can you please send me a screen shot of
the interface configuration in your XI system I need to see w hich
mapping is assigned there
Best regards
Marius Mayer
SRM Development Support
SAP Germany
01052013 - 090956 CET - Info for SAP by Idi Kurniawan Hi Marius
After importing the new patch based on note 1851677 there is no more
error to the mapping w hen pressing F7 (Check) Then w e proceed w ith
testing a scenario We found that there is still an error w hich is the
same as the initial error w e reported Please see the attached doc
file After Note 1851677docx
Regards
Idi Kurniaw an
30042013 - 144636 CET - Reply by SAP Hi Idi
I checked this and the last patch f ile still had an error Please
import the new patch f ile I attached today to the note 1851677 This
should w ork f ine now
Sorry for the inconvenience
Best regards
Marius Mayer
SRM Development Support
SAP Germany
29042013 - 095317 CET - Info for SAP by Idi Kurniawan Hi Marius
I have imported the new content based on note 1851677 How ever there
is still an error w ith the mapping but now w e have the clear error
message It looks like there is a syntax error w ith the user-defined
function getTaxNumber Please see the attached screen shot
MM2SUSSupplierPortal_error_after_importPNG
Best Regards
Idi Kurniaw an
25042013 - 140815 CET - Reply by SAP Hi Idi
I have one more idea before w e start analysing this directly in your
system I have created a new patch f ile for the SUS message mapping
w hich contains consistent data Please import f irst this patch in
your XI system as described in note 1851677 and check again the message
transfer after this
Best regards
Best regards
Marius Mayer
25042013 - 100651 CET - Reply by SAP Hi Idi
unfortunately I could not reach you by phone The information in the
file is very generic so I cannot see w hich element is causing the
issue Is it possible to provide me access to your integration builder
in order to check this Webex session w ould be also f ine w ith me
Best regards
Marius Mayer
25042013 - 100649 CET - Call to Customer by SAP Customer Call
Performed on 25042013 120633
Contact person Mr Idi Kurniaw an
Status of discussion
Customer not reached
Subject of conversation
25042013 - 100142 CET - Info for SAP by Idi Kurniawan Hi Marius
Earlier I actually sent you a screen shot after reactivating the
message mapping Please see the attached f ile
MM2SUSSupplierPortal_errorPNG The same error appeared w hen pressing
F7 (Check)
Regards
Idi Kurniaw an
25042013 - 093816 CET - Reply by SAP Hi Idi
yes the other functions are required Can you please go to the mapping
in thre integration builder and press F7 (check) After this please
send the me the details of the processing log w indow
Best regards
Marius Mayer
SRM Development Support
SAP Germany
25042013 - 061905 CET - Info for SAP by Idi Kurniawan Hi Marius
I have deleted the user-defined function getTaxCategory and reactivated
the message mapping but still the same error is there after the
reactivation I w onder if all those user-defined functions are
applicable for our business scenario that w e may need to delete all
Please advise
Thanks
Regards
Idi Kurniaw an
24042013 - 131931 CET - Reply by SAP Hi Idi
okay I understand This makes the analysis not easy for me but I think
I found the cause of this issue It is the user-defined function
getTaxCategory Please delete this funtion from the mapping
MM2SUSSupplierPortal Please see also the attached f ile for additional
information(mappingpng) After this please save and activate the
mapping
Best regards
Marius Mayer
SRM Development Support
SAP Germany
24042013 - 130640 CET - Info for SAP by Nishant Nishant Keloth Hi Marius
Initially there w as an error w hile testing a scenario Unable to f ind
resourceMM2SUSSupplierPortal Based on some note w hich I forgot
w e did a dummy change by putting a space after ther description of the
Message Mapping MM2SUSSupplierPortal then reactivate the Message
Mapping It turned out that there is an error in the Message Mapping
Since this is a standard object w hich w e have just imported please
help to f ind the cause of the errorWe have attached the screen shot of
the error log but w ere unable to identify w hich segment contains the
error as the message is not specif ic
Regards
Idi Kurniaw an
24042013 - 121248 CET - Reply by SAP Hi Anand
I took over this ticket now In the attached documents I can see that
you have changed the standard mapping MM2SUSSupplierPortal but the
activation fails now becuase of a syntax error As the access to the
integration builder in your system is not possible pleas eprovide me
w ith a screen shot of the systax error protocoll I need to know w hich
element or maybe user defined funtion triggers this error
Best regards
Marius Mayer
SRM Development Support
SAP Germany
23042013 - 103823 CET - Info for Customer by SAP Hi Anand
I have forw arded your message to the next support level One of my
colleagues w ill process your message further and update you as soon
as possible
w ith best regards
Zoltan Keller
SAP Active Global Support
22042013 - 061526 CET - Info for SAP by Anandha Krishnan Hello Zoltan
Sorry but We do not have WTS connection any now and hence its not
possible Can w e try w ith w ebex session
Regards
Anand
18042013 - 131934 CET - Reply by SAP Hi Anand
I still having issues connection to your integration repository and
directory to check the content and the issue Could you please
advise if it w ill be possible for you to provide any WTS connection
to any system of yours from w here the PI systems integration
repository and directory w ould be accessible
w ith best regards
Zoltan Keller
SAP Active Global Support
16042013 - 062342 CET - Info for SAP by Anandha Krishnan Hello Zoltan
Access data is maintained and validity extended
Please check
Regards
Anand
15042013 - 152328 CET - Reply by SAP Dear Customer
the access data for system D36 (installation 0020253508) in the secure
area has expired Could you please update w ith valid userdata
w ith best regards
Zoltan Keller
SAP Active Global Support
15042013 - 080715 CET - Call to Customer by SAP Customer Call
Performed on 15042013 100705
Contact person Mr Nishant Nishant Keloth
Status of discussion
Customer reached
Subject of conversation
Called customer to discuss the issue
14042013 - 125608 CET - Info for SAP by Nishant Nishant Keloth Hi SAP SUpport
Thanks for your support
Is this the solution to the XIPI issue or the solution for accessing
the XIPI system from your end
Reagrds
Nishant
14042013 - 073319 CET - Reply by SAP
Dear Customer
1 Could you please check the fully qualif ied domain name is being used
in the icmhost_name_full
Please also check the FQDN have been defined in the Exchange Profile
Connections comsapaiiconnectlandscapename
Connections comsapaiiconnectrepositorymshost
Connections comsapaiiconnectintegrationservername
Connections comsapaiiconnectrw br3mshost
Connections comsapaiiconnectintegrationserverr3mshost
Connections comsapaiiconnectdirectorymshost
Connections comsapaiiconnectrepositoryname
Connections comsapaiiconnectdirectoryname
Connections comsapaiiconnectcrname
Connections comsapaiiconnectrw bname
2 Check w hether P4 service is started and have PI host name in
Netw eaver Administrator and check the Server settings
Go to Operation Management -gt Systems -gt StartampStop -gt Java EE
Services-gt P4 Provider check if the P4 service is started and also it
should have the PI host name
Ensure the value for the P4 port is open in the f irew all
3 Check if the follow ing parameters have the correct value
in Exchange profile
2 Check w hether P4 service is started and have PI host name in
Netw eaver Administrator and check the Server settings
Go to Operation Management -gt Systems -gt StartampStop -gt Java EE
Services-gt P4 Provider check if the P4 service is started and also it
should have the PI host name
Ensure the value for the P4 port is open in the f irew all
3 Check if the follow ing parameters have the correct value
in Exchange profile
- comsapaiiconnectdirectorymshttpsport
- comsapaiiconnectdirectorymshttpsport
- comsapaiiconnectrepositorymshttpsport
Please refer the note 1052984 in more details
Best regards
Probal
11042013 - 060951 CET - Info for SAP by Anandha Krishnan Hello Tsvetomir
Attached the test result OSS Connection test(MS)
Please check
Regards
Anand
10042013 - 150224 CET - Reply by SAP Hi Anand
Okay can you tell w hat does the MS info page say -gt open the URL
httpaduxpi028101msgservertextlogon
and provide me the output here
Thanks
Tsvetomir
09042013 - 132820 CET - Info for SAP by Anandha Krishnan Hello Tsvetomir
From SMMS transaction HTTP port for MS is mentioned as 8136
Otherw ise from the log f ile mentioned by you its mentioned as 8101
I have checked the router table and follow ing entries are already
maintained for the server for w hich w e are trying to access
D36 aduxpi02 PI
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 3236
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 8036
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 53600
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 53604
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 8101
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 3246
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 8046
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 54600
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 54604
Please revert in case of any clarif ications
Regards
Anand
Regards
Anand
09042013 - 125320 CET - Reply by SAP Hello
Please f ind your Message Server HTTP port into the dev_ms file located
into usrsapltSIDgtSCSltinstgtw orkdev_ms
There must be a log saying the HTTP port number like
HTTP port 81xx state LISTEN
Thanks
Tsvetomir
09042013 - 092853 CET - Info for SAP by Anandha Krishnan Hello Jorgen
Can you please explain the below connection parameters
msaduxpi028101P4
Please note that the instance number for D36 system running in ADUXPI02
is 36 and hence the connection parmeter mentioned above should be
adapted accordingly Kindly check if this information is helpful to
access the system
Regards
Anand
09042013 - 090739 CET - Reply by SAP Hi Anand
w e still get the follow ing error
Cannot connect to server using message server
msaduxpi028101P4
Do you know if w e get this error because of a missconfiguration or
do w e need to connect to this service
If w e need to connect to this service you should permit this access
in your saprouttab
SNC-connection from SAP to local R3-System for Support
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE ltyour servergtltportgt
The new saprouttab you can activate w ith the command saprouter -n
or w ith restarting your SAProuter
Sincerely
Joumlrgen Steger
On behalf of SAP Active Global Support
08042013 - 132930 CET - Info for SAP by Anandha Krishnan Hello Jorgen
Please note that SAP w as able to reach the system and w orked on this
issue earlier (please check on the message from SAP on 26032013 -
093917 in this thread) Since then w e have not made any changes to
the router table and hence there should not be any issue w ith the
connections as w ell from our end The connections for ID and IR are
opened as per SAP note 800267
Can you please check the connection from your side again
Regards
Anand
08042013 - 124349 CET - Reply by SAP Dear Customer
now w e get the error message
partner not reached ( server aduxpi02 service 8108 )
Location SapRouter on bissap1 (1952291165)
You can reconstruct the connection problem w ith executing the follow ing
command on your saprouter
telnet ltYour servergt ltdestination servicegt
example telnet 100200100100 3200
The data from ltYour servergt and ltdestination servicegt are
maintained from customer side w ith help of note 31515
When you get an error message after starting the above telnet please
check the definition of your service connection w ith the help
of note 31515 If the entries are correct please check the netw ork
connection betw een your saprouter and the instance of your
server Perhaps your internal f irew all doesnt allow this access
Sincerely
Joumlrgen Steger
On behalf of SAP Active Global Support
08042013 - 114634 CET - Info for SAP by Anandha Krishnan Hello Zoltan
Please note that this message is opened for D36 system but for
Please note that this message is opened for D36 system but for
installation number 0020531211
But the connection is open for D36 system w ith the installation number
20253508
Please see if this information is helpful for you to access the
connection
Regards
Anand
08042013 - 112749 CET - Info for Customer by SAP Hi Anand
as the connection is still not possible I have forw arded your message
to the netw ork support team You w ill be contacted shortly
w ith best regards
Zoltan Keller
SAP Active Global Support
05042013 - 055051 CET - Info for SAP by Anandha Krishnan Hello Zoltan
Please check the connection now and revert
Regards
Anand
04042013 - 123508 CET - Reply by SAP Dear Customer
your message is back w ith the SUS component To continue analyzing
your issue w e still need to connect to your PI integration repdir
As per my understanding the connection should be done via
Cust Installation SID
34482 Borealis AS 0020253508 D36
How ever this connection is currently not available
Could you please reopen it and make sure valid userdata for logon
is still available
w ith best regards
Zoltan Keller
SRM Senior Support Engineer
AGS Primary Support
Business Suite amp Technology
02042013 - 152917 CET - Info for Customer by SAP Dear Customer
Our developer is already assigned to this case Due to the Easter Holiday there w ere some delays Please
kindly w ait and our developer w ill
get back to you soon
Thanks a lot for your understanding
Regards
Kingston
Manager on Duty in IMS SAP Critical Incident Management Team
02042013 - 124517 CET - Call from Customer by SAP Customer Call
Performed on 02042013 144323
Contact person Mr Yaser Abdulla Al-Ali
Reason for call
Request to speed up processing
Subject of conversation
Received email in the Support MENA amilbox requesting to speed up
Informed that w e have updated the message w ith the email and have
taken necessary actions Attached is the SRM upgrade actio log
Kindly check and assist
Kindly check and assist
Contact yaseralaliborougecom
02042013 - 124322 CET - Call to Customer by SAP Customer Call
Performed on 02042013 143952
Contact person Mr Yaser Abdulla Al-Ali
Status of discussion
Customer reached
Subject of conversation
Issue in development system Error w hile transferring vendor from ECC
to MM SRM upgrade planned on production system once the issue is
resolved It is a show stopper No w ork around 10 consultants are
affected It is a show stopper Stuck in the development phase
Deadline to complete the testing is passed by R3 connections are
under D36 system
Contact 971501777888
27032013 - 053504 CET - Info for SAP by Anandha Krishnan Hello Zoltan
Connections are open and access details are also available I have
maintained the details
Please check and revert
Regards
Anadn
26032013 - 144055 CET - Reply by SAP Hi Anand
the connections got closed again could you please reopen the connectionsintegration repositorydirectory for
D36 and make sure userdata
is still valid and provided
w ith best regards
Zoltan Keller
SRM Senior Support Engineer
AGS Primary Support
Business Suite amp Technology
26032013 - 093917 CET - Info for Customer by SAP Hello Anand
We w ere indeed looking at system D36 of installation 20531211
The access to the Integration Directory and Integration Repository
of the follow ing system is now up and running
Cust Installation SID
34482 Borealis AS 0020253508 D36
Well send this message back to our consultant to process the original
problem
Best regards
Lothar Juenger
External
On behalf of SAP Active Global Support
26032013 - 091436 CET - Info for SAP by Anandha Krishnan Hello Lothar
Please check the f ile attached w ith this message The connections are
open as mentioned in the note Can you give us more information like
log or trace to see w here the problem is
I believe you are accessing a w rong system Please access the system
w ith the installation number 20253508
Regards
Anand
26032013 - 083005 CET - Reply by SAP
Hello Anand
The required service connections are still being closed
D36 SAP Product Vers SAP NETWEAVER PI 71
R3 Support Opened for 13 Days and 0512 hours
Integration Directory Closed
Integration Repository Closed
Please open the connections w ith the help of SAP Note 800267
Best regards
Lothar Juenger
External
On behalf of SAP Active Global Support
26032013 - 075432 CET - Info for SAP by Anandha Krishnan Hello Lothar
Can you please check the connections now and feedback
Thanks and Regards
Anand
26032013 - 063754 CET - Reply by SAP Hello
The required service connections are still being closed
D36 SAP Product Vers SAP NETWEAVER PI 71
R3 Support Opened for 13 Days and 0705 hours
Integration Directory Closed
Integration Repository Closed
Please open the connections w ith the help of SAP Note 800267
Best regards
Lothar Juenger
External
On behalf of SAP Active Global Support
26032013 - 054116 CET - Info for SAP by Nishant Nishant Keloth Hi Suppiort Team
The connection is open from our end
Please check and confirm
Regards
Nishant
25032013 - 105053 CET - Reply by SAP System D36
Hello
you open only the R3 support but
Integration Directory
Integration Repository
is still closed
Best regards
Karin Weik
AGS Primary Support - RCSC Europe
25032013 - 054438 CET - Info for SAP by Nishant Nishant Keloth Hi Support Team
Please ceck now the connection is opened
Regards
Nishant
25032013 - 032503 CET - Reply by SAP Dear Customer
Connection Type Integration Directory and Integration Repository
System D36
Currently above connection is closed In order for us to test please
open it again
Best regards
Cecilia Koh
AGS Primary Support - RCSC Asia
24032013 - 071306 CET - Info for SAP by Nishant Nishant Keloth Hi Support Team
Please recheck the connection
Regards
Nishant
21032013 - 023333 CET - Reply by SAP Dear Customer
The access to the Integration Directory and Integration Repository of
system D36 currently fails
Partner Not Reached (1952291165 service 3299)
Location SapRouter on sapserv2
Unable to connect to remote host Connection refused
Please verify if your SNC SAProuter process is currently being
started on bissap1 (19522911653299) in order for SAP to
remote access to your system(s)
Could you also verify w ith your netw ork team if the follow ing incoming
firew all rule has been released
Source Destination Firew all Forw arding Rule
1943913134 19522911653299tcp bissap13299tcp
Best regards
Lothar Juenger
AGS Primary Support - RCSC Asia
18032013 - 124050 CET - Info for SAP by Idi Kurniawan Hi Tulika
Were in the midst of upgrading SRM 50 to 702
Weve imported XI Content SAP APPL 605 SRM SERVER 702 and SRM SERVER
IC 702 Then w e built the Plan-Driven Procurement 702 based on the ES
Repository (menu Tools-gtApply Model from ES Repository) So this is a
standard scenario from SAP
We tested using the simplest scenario Transfer of Vendor (Supplier)
data from ECC to SRM But unfortunately there is an error in the
mapping MM2SUSSupplierPortal see the attachment Please have a look at
the mapping since this is a standard content that w eve got by
importing the XI content
And w e also found some error w hile opening the mapping
MM2SUSOrderCreate Target message Message Type PurchaseOrderRequest
does not exist in softw are component version ID
ea7447626d1611dd82b2fa630a424100 And there are others mapping that
have the same error Please also check this
Thank you
18032013 - 094321 CET - Reply by SAP Dear Customer
I have taken over your issue and w ill investigate from PI perspective
I w ould require few information from your side
- Please explain the end to end Business Scenario
- Please explain the end to end Business Scenario
Like
Sender -gt Sender Adapter -gt PI[(SID )(Mapping )(BPM )] -gt
Receiver Adapter -gt Receiver
I understand that D36 is PI systemcan you please check the R3
connection as it is not w orking and provide me w ith example
message id
Please also send us the ComponentInfo (XSL or XML) f ile
Execute URL httpltXIHOSTgtltJ2EEPortgtindexhtml -gt SystemInfo -gt
ComponentInfo-gt Softw areComponentsxsl
by using an user w ith java engine administration rights like
J2EE_ADMIN
Regards
Tulika Bhatt
Business Suite amp Technology
SAP Active Global Support
14032013 - 095732 CET - Info for SAP by Dinesh Kumar We have already entry in saprout tab also as per the port of RMI for ID
and IR
D36 aduxpi02 PI
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 3236
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 8036
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 53600
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 53604
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 8101
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 3246
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 8046
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 54600
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 54604
14032013 - 091803 CET - Info for SAP by Dinesh Kumar Integration Directory bissap1 Kumar Dinesh 026070273 400 hours 9
days 359 hours Kumar Dinesh
Integration Repository bissap1 Kumar Dinesh 026070273 400 hours 9
days 359 hours Kumar Dinesh
The connection is already open
Please check
14032013 - 063823 CET - Reply by SAP Dear Customer
The IR and ID service connection to your D36 system is still not
possible
Please check if the RMI port and the HTTP port defined in SAP Support
Portal are correct Please use the SAP note 800267 on the command to
check the RMI port
Regards
Safii Asmore
AGS Primary Support - RCSC Asia
14032013 - 060517 CET - Info for SAP by Nishant Nishant Keloth The connection is open
Regards
Nishant
14032013 - 024433 CET - Reply by SAP Dear Customer
Connection Type Integration Directory and Repository
System D36
Due to issue w ith the service connection to your D36 system
this message w as forw arded to our R3 Netw ork Support Group
The service connection has closed before I have a chance to test the
remote connection Appreciate if you could re-open the service
connection again and send this message back to SAP
connection again and send this message back to SAP
Regards
Safii Asmore
SAP Netw ork Support Group
10032013 - 111426 CET - Info for SAP by Nishant Nishant Keloth Hi SUpport Team
The connection has been provided
For test data you can reprocess the IDOC
0000000006531842
0000000006532356
SRM Version is - SRM 702
Regards
Nishant
06032013 - 101316 CET - Reply by SAP Dear Mr Nishant Nishant Keloth
thank You for Your message
Please allow me to analyse this issue in Your system environment
Is D36 Your PI system
Please set up support connection to Your Integration Repository
Directory according to follow ing SAP Note
800267 - Integration Repositorydirectory service connections
Please provide example IDoc document so I can test
Please also provide details about Your SRM SUS system release Is it a
SUS 700 701 or 702
Thank You
Kind regards
Gergo Domjan
Support Engineer
AGS Primary Support
SAP Notes
SAP Notes which have been implemented to resolve the issue
Please f ill out the follow ing table w ith SAP Note numbers you have implemented to resolve the problem and give a short description of the result
Note number
Not relevant
Implemented and
still in systems
Implemented but
removed afterw ards
Comment
Contacts amp Notifications
Name Phone Number Mobile Telephone E-Mail Notif ication
Reporter Nishant Nishant Keloth +971 26070274 +971 558633952 nishantkelothborougecom By SMS By e-mail
Opening System Other Idi Kurniaw an +971 026070245 +971 026070245 idikurniaw anborougecom By SMS By e-mail
Other Anandha Krishnan R +971 566138040 +971 566138040 anandhakrishnanborougecom By SMS By e-mail
Other Dinesh Kumar +971 026070273 +971 0505446016 dineshkumarborougecom By SMS By e-mail
SAP Notes
0001117249 Incomplete Registration of PI components in SLD
0001851677 SUS-XI Current SUS message mapping
0001857094 SUS-XI Current SUS scenario content
Attachments
Attachments
Enter unique f ile description No file chosenChoose File Upload
Description File Name Created from Date Time -
Enter unique f ile description SUS Error-1docx Nishant Nishant Keloth 06032013 0829
Final version SUS Error-1docx Nishant Nishant Keloth 06032013 0842
SystemConnection SystemConnection_SAPdocx Anandha Krishnan 26032013 0913
OSS Connection test(MS) OSS Connection test_Tsvetomirdocx Anandha Krishnan 11042013 0609
Mappingpng Mappingpng SAP 24042013 1325
Mapping Error After Delete Function MM2SUSSupplierPortal_errorPNG Idi Kurniaw an 25042013 0614
Mapping Error After Import MM2SUSSupplierPortal_error_after_importPNG Idi Kurniaw an 29042013 0949
After Note 1851677 After Note 1851677docx Idi Kurniaw an 01052013 0905
After Note 1857094 After Note 1857094docx Idi Kurniaw an 14052013 1046
Interface Mapping Interface Mappingdocx Idi Kurniaw an 14052013 1242
Directory Associationjpg Directory Associationjpg SAP 03072013 1450
Repository Associationjpg Repository Associationjpg SAP 03072013 1450
RWB Associationjpg RWB Associationjpg SAP 03072013 1450
CPA Cache Refresh CPAtxt Idi Kurniaw an 04072013 0819
Mapping Runtime Cache Refresh Mapping Runtimetxt Idi Kurniaw an 04072013 0819
CPA CPACachetxt Dinesh Kumar 07072013 0845
Mapping Mappingtxt Dinesh Kumar 07072013 0845
Save Message Send Message Close Message Action Log Print
We have also done delta and complete cache refresh through SXI_CACHE
and still it does not help
Best Regards
Idi Kurniaw an
System Analyst - ABAP Specialist
Abu Dhabi Polymers Co Ltd
14052013 - 133330 CET - Reply by SAP Hi Idi
okay I understand Before I forw ard this to my XI colleagues w e
could try the follow ing Please go to the integration builder and
execute menu path Environment gt Refresh SLD data cache If after this
the error still occurs I w ill forw ard the ticket to my XI basic
colleagues
Best regards
Marius Mayer
SRM Development Support
SAP Germany
14052013 - 124525 CET - Info for SAP by Idi Kurniawan Hi Marius
Yes I understand I have also redefined the mapping for the interface
Please see attachment Interface Mappingdocx But the issue persists
Regards
Idi Kurniaw an
14052013 - 122718 CET - Reply by SAP Hi Idi
as mentioned in my last reply the patch w ill update only the scenario
definition We cannot update the configuration settings automatically
this has to be adapted manually So the interface configuration must
be changed manually in order to assign the mapping from the definition
Best regards
Marius Mayer
SRM Development Support
SAP Germany
14052013 - 104911 CET - Info for SAP by Idi Kurniawan Hi Marius
After importing the patch based note 1857094 the same error is still
there Please see the attachment After Note 1857094docx I also did a
config test from Integration Directory and it failed w ith the
Operation Mapping not found
Please advise Thank you
Regards
Idi Kurniaw an
08052013 - 142452 CET - Reply by SAP Hi Nishant
as discussed on the phone in the scenario definition the mapping
assignment for the supplier interface w as missing I corrected this
now w ith note 1857094 Please implement the latest patch in the PI
system This w ill update the scenario defintion w ith the mapping
assignment The configuration for the supplier interface has to be
adapted manually after importing this content
Best regards
Marius Mayer
SRM Development Support
SAP Germany
08052013 - 123809 CET - Info for SAP by Nishant Nishant Keloth
08052013 - 123809 CET - Info for SAP by Nishant Nishant Keloth
Hello
SAP Support changed the time for this online meeting
Topic SAP OSS 204525 2013 -1
Date Wednesday May 8 2013
Time 230 pm Arabian Time (Abu Dhabi Muscat GMT+0400)
Meeting Number 953 356 585
Meeting Passw ord 12345
-------------------------------------------------------
To join the online meeting (Now from mobile devices)
-------------------------------------------------------
1 Go to httpsborougew ebexcomborougejphp
ED=213672617ampUID=1596878727ampPW=NYjIzYWQ3OWVjampRT=MiMzNg3D3D
2 If requested enter your name and email address
3 If a passw ord is required enter the meeting passw ord 12345
4 Click Join
To view in other time zones or languages please click the link
httpsborougew ebexcomborougejphp
ED=213672617ampUID=1596878727ampPW=NYjIzYWQ3OWVjampORT=MiMzNg3D3D
-------------------------------------------------------
For assistance
-------------------------------------------------------
1 Go to httpsborougew ebexcomborougemc
2 On the left navigation bar click Support
You can contact me at
aamnaalmehairiborougecom
08052013 - 113856 CET - Info for SAP by Nishant Nishant Keloth We have started the meeting Its on for next 2 hours
08052013 - 111525 CET - Info for SAP by Nishant Nishant Keloth Lets have the meeting in next 15 mins Details are below
Could you please call on +971 2 6070245
To invite others to join copy and paste everything below into your
invitation
Meeting information
Topic OSS- 204525 2013
Date Wednesday May 8 2013
Time 130 pm Arabian Time (Abu Dhabi Muscat GMT+0400)
Meeting Number 950 836 014
Meeting Passw ord 12345
To start or join the online meeting
Go to
httpsborougew ebexcomborougejphp
ED=213659522ampUID=4068787ampPW=NZGM4YjFlNjZmampRT=MiMzNg3D3D
For assistance
1 Go to httpsborougew ebexcomborougemc
2 On the left navigation bar click ldquoSupportrdquo
To add this meeting to your calendar program (for example Microsoft
Outlook) click this link
httpsborougew ebexcomborougejphp
ED=213659522ampUID=4068787ampICS=MSampLD=1ampRD=2ampSHA2=AAAAAtPqc-
sOmAcgG5SZK09rmbM3zGVeRtAsabTw Gx8xYcNNampST=1
To check w hether you have the appropriate players installed for UCF
(Universal Communications Format) rich media f iles go to
httpsborougew ebexcomborougesystemdiagnosisphp
httpw w w w ebexcom
08052013 - 103427 CET - Reply by SAP Hi Nishant
sure w e can have today a Webex session
sure w e can have today a Webex session
Best regards
Marius
08052013 - 092555 CET - Info for SAP by Nishant Nishant Keloth Hi Marius
It is possible to have a WEBEX session today may be in couple of hours
Regards
Nishant
06052013 - 130808 CET - Reply by SAP Hi Idi
this is strange I have sent the same patch to an other customer too in
parallel and this w orks f ine Can you please send me a screen shot of
the interface configuration in your XI system I need to see w hich
mapping is assigned there
Best regards
Marius Mayer
SRM Development Support
SAP Germany
01052013 - 090956 CET - Info for SAP by Idi Kurniawan Hi Marius
After importing the new patch based on note 1851677 there is no more
error to the mapping w hen pressing F7 (Check) Then w e proceed w ith
testing a scenario We found that there is still an error w hich is the
same as the initial error w e reported Please see the attached doc
file After Note 1851677docx
Regards
Idi Kurniaw an
30042013 - 144636 CET - Reply by SAP Hi Idi
I checked this and the last patch f ile still had an error Please
import the new patch f ile I attached today to the note 1851677 This
should w ork f ine now
Sorry for the inconvenience
Best regards
Marius Mayer
SRM Development Support
SAP Germany
29042013 - 095317 CET - Info for SAP by Idi Kurniawan Hi Marius
I have imported the new content based on note 1851677 How ever there
is still an error w ith the mapping but now w e have the clear error
message It looks like there is a syntax error w ith the user-defined
function getTaxNumber Please see the attached screen shot
MM2SUSSupplierPortal_error_after_importPNG
Best Regards
Idi Kurniaw an
25042013 - 140815 CET - Reply by SAP Hi Idi
I have one more idea before w e start analysing this directly in your
system I have created a new patch f ile for the SUS message mapping
w hich contains consistent data Please import f irst this patch in
your XI system as described in note 1851677 and check again the message
transfer after this
Best regards
Best regards
Marius Mayer
25042013 - 100651 CET - Reply by SAP Hi Idi
unfortunately I could not reach you by phone The information in the
file is very generic so I cannot see w hich element is causing the
issue Is it possible to provide me access to your integration builder
in order to check this Webex session w ould be also f ine w ith me
Best regards
Marius Mayer
25042013 - 100649 CET - Call to Customer by SAP Customer Call
Performed on 25042013 120633
Contact person Mr Idi Kurniaw an
Status of discussion
Customer not reached
Subject of conversation
25042013 - 100142 CET - Info for SAP by Idi Kurniawan Hi Marius
Earlier I actually sent you a screen shot after reactivating the
message mapping Please see the attached f ile
MM2SUSSupplierPortal_errorPNG The same error appeared w hen pressing
F7 (Check)
Regards
Idi Kurniaw an
25042013 - 093816 CET - Reply by SAP Hi Idi
yes the other functions are required Can you please go to the mapping
in thre integration builder and press F7 (check) After this please
send the me the details of the processing log w indow
Best regards
Marius Mayer
SRM Development Support
SAP Germany
25042013 - 061905 CET - Info for SAP by Idi Kurniawan Hi Marius
I have deleted the user-defined function getTaxCategory and reactivated
the message mapping but still the same error is there after the
reactivation I w onder if all those user-defined functions are
applicable for our business scenario that w e may need to delete all
Please advise
Thanks
Regards
Idi Kurniaw an
24042013 - 131931 CET - Reply by SAP Hi Idi
okay I understand This makes the analysis not easy for me but I think
I found the cause of this issue It is the user-defined function
getTaxCategory Please delete this funtion from the mapping
MM2SUSSupplierPortal Please see also the attached f ile for additional
information(mappingpng) After this please save and activate the
mapping
Best regards
Marius Mayer
SRM Development Support
SAP Germany
24042013 - 130640 CET - Info for SAP by Nishant Nishant Keloth Hi Marius
Initially there w as an error w hile testing a scenario Unable to f ind
resourceMM2SUSSupplierPortal Based on some note w hich I forgot
w e did a dummy change by putting a space after ther description of the
Message Mapping MM2SUSSupplierPortal then reactivate the Message
Mapping It turned out that there is an error in the Message Mapping
Since this is a standard object w hich w e have just imported please
help to f ind the cause of the errorWe have attached the screen shot of
the error log but w ere unable to identify w hich segment contains the
error as the message is not specif ic
Regards
Idi Kurniaw an
24042013 - 121248 CET - Reply by SAP Hi Anand
I took over this ticket now In the attached documents I can see that
you have changed the standard mapping MM2SUSSupplierPortal but the
activation fails now becuase of a syntax error As the access to the
integration builder in your system is not possible pleas eprovide me
w ith a screen shot of the systax error protocoll I need to know w hich
element or maybe user defined funtion triggers this error
Best regards
Marius Mayer
SRM Development Support
SAP Germany
23042013 - 103823 CET - Info for Customer by SAP Hi Anand
I have forw arded your message to the next support level One of my
colleagues w ill process your message further and update you as soon
as possible
w ith best regards
Zoltan Keller
SAP Active Global Support
22042013 - 061526 CET - Info for SAP by Anandha Krishnan Hello Zoltan
Sorry but We do not have WTS connection any now and hence its not
possible Can w e try w ith w ebex session
Regards
Anand
18042013 - 131934 CET - Reply by SAP Hi Anand
I still having issues connection to your integration repository and
directory to check the content and the issue Could you please
advise if it w ill be possible for you to provide any WTS connection
to any system of yours from w here the PI systems integration
repository and directory w ould be accessible
w ith best regards
Zoltan Keller
SAP Active Global Support
16042013 - 062342 CET - Info for SAP by Anandha Krishnan Hello Zoltan
Access data is maintained and validity extended
Please check
Regards
Anand
15042013 - 152328 CET - Reply by SAP Dear Customer
the access data for system D36 (installation 0020253508) in the secure
area has expired Could you please update w ith valid userdata
w ith best regards
Zoltan Keller
SAP Active Global Support
15042013 - 080715 CET - Call to Customer by SAP Customer Call
Performed on 15042013 100705
Contact person Mr Nishant Nishant Keloth
Status of discussion
Customer reached
Subject of conversation
Called customer to discuss the issue
14042013 - 125608 CET - Info for SAP by Nishant Nishant Keloth Hi SAP SUpport
Thanks for your support
Is this the solution to the XIPI issue or the solution for accessing
the XIPI system from your end
Reagrds
Nishant
14042013 - 073319 CET - Reply by SAP
Dear Customer
1 Could you please check the fully qualif ied domain name is being used
in the icmhost_name_full
Please also check the FQDN have been defined in the Exchange Profile
Connections comsapaiiconnectlandscapename
Connections comsapaiiconnectrepositorymshost
Connections comsapaiiconnectintegrationservername
Connections comsapaiiconnectrw br3mshost
Connections comsapaiiconnectintegrationserverr3mshost
Connections comsapaiiconnectdirectorymshost
Connections comsapaiiconnectrepositoryname
Connections comsapaiiconnectdirectoryname
Connections comsapaiiconnectcrname
Connections comsapaiiconnectrw bname
2 Check w hether P4 service is started and have PI host name in
Netw eaver Administrator and check the Server settings
Go to Operation Management -gt Systems -gt StartampStop -gt Java EE
Services-gt P4 Provider check if the P4 service is started and also it
should have the PI host name
Ensure the value for the P4 port is open in the f irew all
3 Check if the follow ing parameters have the correct value
in Exchange profile
2 Check w hether P4 service is started and have PI host name in
Netw eaver Administrator and check the Server settings
Go to Operation Management -gt Systems -gt StartampStop -gt Java EE
Services-gt P4 Provider check if the P4 service is started and also it
should have the PI host name
Ensure the value for the P4 port is open in the f irew all
3 Check if the follow ing parameters have the correct value
in Exchange profile
- comsapaiiconnectdirectorymshttpsport
- comsapaiiconnectdirectorymshttpsport
- comsapaiiconnectrepositorymshttpsport
Please refer the note 1052984 in more details
Best regards
Probal
11042013 - 060951 CET - Info for SAP by Anandha Krishnan Hello Tsvetomir
Attached the test result OSS Connection test(MS)
Please check
Regards
Anand
10042013 - 150224 CET - Reply by SAP Hi Anand
Okay can you tell w hat does the MS info page say -gt open the URL
httpaduxpi028101msgservertextlogon
and provide me the output here
Thanks
Tsvetomir
09042013 - 132820 CET - Info for SAP by Anandha Krishnan Hello Tsvetomir
From SMMS transaction HTTP port for MS is mentioned as 8136
Otherw ise from the log f ile mentioned by you its mentioned as 8101
I have checked the router table and follow ing entries are already
maintained for the server for w hich w e are trying to access
D36 aduxpi02 PI
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 3236
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 8036
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 53600
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 53604
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 8101
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 3246
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 8046
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 54600
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 54604
Please revert in case of any clarif ications
Regards
Anand
Regards
Anand
09042013 - 125320 CET - Reply by SAP Hello
Please f ind your Message Server HTTP port into the dev_ms file located
into usrsapltSIDgtSCSltinstgtw orkdev_ms
There must be a log saying the HTTP port number like
HTTP port 81xx state LISTEN
Thanks
Tsvetomir
09042013 - 092853 CET - Info for SAP by Anandha Krishnan Hello Jorgen
Can you please explain the below connection parameters
msaduxpi028101P4
Please note that the instance number for D36 system running in ADUXPI02
is 36 and hence the connection parmeter mentioned above should be
adapted accordingly Kindly check if this information is helpful to
access the system
Regards
Anand
09042013 - 090739 CET - Reply by SAP Hi Anand
w e still get the follow ing error
Cannot connect to server using message server
msaduxpi028101P4
Do you know if w e get this error because of a missconfiguration or
do w e need to connect to this service
If w e need to connect to this service you should permit this access
in your saprouttab
SNC-connection from SAP to local R3-System for Support
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE ltyour servergtltportgt
The new saprouttab you can activate w ith the command saprouter -n
or w ith restarting your SAProuter
Sincerely
Joumlrgen Steger
On behalf of SAP Active Global Support
08042013 - 132930 CET - Info for SAP by Anandha Krishnan Hello Jorgen
Please note that SAP w as able to reach the system and w orked on this
issue earlier (please check on the message from SAP on 26032013 -
093917 in this thread) Since then w e have not made any changes to
the router table and hence there should not be any issue w ith the
connections as w ell from our end The connections for ID and IR are
opened as per SAP note 800267
Can you please check the connection from your side again
Regards
Anand
08042013 - 124349 CET - Reply by SAP Dear Customer
now w e get the error message
partner not reached ( server aduxpi02 service 8108 )
Location SapRouter on bissap1 (1952291165)
You can reconstruct the connection problem w ith executing the follow ing
command on your saprouter
telnet ltYour servergt ltdestination servicegt
example telnet 100200100100 3200
The data from ltYour servergt and ltdestination servicegt are
maintained from customer side w ith help of note 31515
When you get an error message after starting the above telnet please
check the definition of your service connection w ith the help
of note 31515 If the entries are correct please check the netw ork
connection betw een your saprouter and the instance of your
server Perhaps your internal f irew all doesnt allow this access
Sincerely
Joumlrgen Steger
On behalf of SAP Active Global Support
08042013 - 114634 CET - Info for SAP by Anandha Krishnan Hello Zoltan
Please note that this message is opened for D36 system but for
Please note that this message is opened for D36 system but for
installation number 0020531211
But the connection is open for D36 system w ith the installation number
20253508
Please see if this information is helpful for you to access the
connection
Regards
Anand
08042013 - 112749 CET - Info for Customer by SAP Hi Anand
as the connection is still not possible I have forw arded your message
to the netw ork support team You w ill be contacted shortly
w ith best regards
Zoltan Keller
SAP Active Global Support
05042013 - 055051 CET - Info for SAP by Anandha Krishnan Hello Zoltan
Please check the connection now and revert
Regards
Anand
04042013 - 123508 CET - Reply by SAP Dear Customer
your message is back w ith the SUS component To continue analyzing
your issue w e still need to connect to your PI integration repdir
As per my understanding the connection should be done via
Cust Installation SID
34482 Borealis AS 0020253508 D36
How ever this connection is currently not available
Could you please reopen it and make sure valid userdata for logon
is still available
w ith best regards
Zoltan Keller
SRM Senior Support Engineer
AGS Primary Support
Business Suite amp Technology
02042013 - 152917 CET - Info for Customer by SAP Dear Customer
Our developer is already assigned to this case Due to the Easter Holiday there w ere some delays Please
kindly w ait and our developer w ill
get back to you soon
Thanks a lot for your understanding
Regards
Kingston
Manager on Duty in IMS SAP Critical Incident Management Team
02042013 - 124517 CET - Call from Customer by SAP Customer Call
Performed on 02042013 144323
Contact person Mr Yaser Abdulla Al-Ali
Reason for call
Request to speed up processing
Subject of conversation
Received email in the Support MENA amilbox requesting to speed up
Informed that w e have updated the message w ith the email and have
taken necessary actions Attached is the SRM upgrade actio log
Kindly check and assist
Kindly check and assist
Contact yaseralaliborougecom
02042013 - 124322 CET - Call to Customer by SAP Customer Call
Performed on 02042013 143952
Contact person Mr Yaser Abdulla Al-Ali
Status of discussion
Customer reached
Subject of conversation
Issue in development system Error w hile transferring vendor from ECC
to MM SRM upgrade planned on production system once the issue is
resolved It is a show stopper No w ork around 10 consultants are
affected It is a show stopper Stuck in the development phase
Deadline to complete the testing is passed by R3 connections are
under D36 system
Contact 971501777888
27032013 - 053504 CET - Info for SAP by Anandha Krishnan Hello Zoltan
Connections are open and access details are also available I have
maintained the details
Please check and revert
Regards
Anadn
26032013 - 144055 CET - Reply by SAP Hi Anand
the connections got closed again could you please reopen the connectionsintegration repositorydirectory for
D36 and make sure userdata
is still valid and provided
w ith best regards
Zoltan Keller
SRM Senior Support Engineer
AGS Primary Support
Business Suite amp Technology
26032013 - 093917 CET - Info for Customer by SAP Hello Anand
We w ere indeed looking at system D36 of installation 20531211
The access to the Integration Directory and Integration Repository
of the follow ing system is now up and running
Cust Installation SID
34482 Borealis AS 0020253508 D36
Well send this message back to our consultant to process the original
problem
Best regards
Lothar Juenger
External
On behalf of SAP Active Global Support
26032013 - 091436 CET - Info for SAP by Anandha Krishnan Hello Lothar
Please check the f ile attached w ith this message The connections are
open as mentioned in the note Can you give us more information like
log or trace to see w here the problem is
I believe you are accessing a w rong system Please access the system
w ith the installation number 20253508
Regards
Anand
26032013 - 083005 CET - Reply by SAP
Hello Anand
The required service connections are still being closed
D36 SAP Product Vers SAP NETWEAVER PI 71
R3 Support Opened for 13 Days and 0512 hours
Integration Directory Closed
Integration Repository Closed
Please open the connections w ith the help of SAP Note 800267
Best regards
Lothar Juenger
External
On behalf of SAP Active Global Support
26032013 - 075432 CET - Info for SAP by Anandha Krishnan Hello Lothar
Can you please check the connections now and feedback
Thanks and Regards
Anand
26032013 - 063754 CET - Reply by SAP Hello
The required service connections are still being closed
D36 SAP Product Vers SAP NETWEAVER PI 71
R3 Support Opened for 13 Days and 0705 hours
Integration Directory Closed
Integration Repository Closed
Please open the connections w ith the help of SAP Note 800267
Best regards
Lothar Juenger
External
On behalf of SAP Active Global Support
26032013 - 054116 CET - Info for SAP by Nishant Nishant Keloth Hi Suppiort Team
The connection is open from our end
Please check and confirm
Regards
Nishant
25032013 - 105053 CET - Reply by SAP System D36
Hello
you open only the R3 support but
Integration Directory
Integration Repository
is still closed
Best regards
Karin Weik
AGS Primary Support - RCSC Europe
25032013 - 054438 CET - Info for SAP by Nishant Nishant Keloth Hi Support Team
Please ceck now the connection is opened
Regards
Nishant
25032013 - 032503 CET - Reply by SAP Dear Customer
Connection Type Integration Directory and Integration Repository
System D36
Currently above connection is closed In order for us to test please
open it again
Best regards
Cecilia Koh
AGS Primary Support - RCSC Asia
24032013 - 071306 CET - Info for SAP by Nishant Nishant Keloth Hi Support Team
Please recheck the connection
Regards
Nishant
21032013 - 023333 CET - Reply by SAP Dear Customer
The access to the Integration Directory and Integration Repository of
system D36 currently fails
Partner Not Reached (1952291165 service 3299)
Location SapRouter on sapserv2
Unable to connect to remote host Connection refused
Please verify if your SNC SAProuter process is currently being
started on bissap1 (19522911653299) in order for SAP to
remote access to your system(s)
Could you also verify w ith your netw ork team if the follow ing incoming
firew all rule has been released
Source Destination Firew all Forw arding Rule
1943913134 19522911653299tcp bissap13299tcp
Best regards
Lothar Juenger
AGS Primary Support - RCSC Asia
18032013 - 124050 CET - Info for SAP by Idi Kurniawan Hi Tulika
Were in the midst of upgrading SRM 50 to 702
Weve imported XI Content SAP APPL 605 SRM SERVER 702 and SRM SERVER
IC 702 Then w e built the Plan-Driven Procurement 702 based on the ES
Repository (menu Tools-gtApply Model from ES Repository) So this is a
standard scenario from SAP
We tested using the simplest scenario Transfer of Vendor (Supplier)
data from ECC to SRM But unfortunately there is an error in the
mapping MM2SUSSupplierPortal see the attachment Please have a look at
the mapping since this is a standard content that w eve got by
importing the XI content
And w e also found some error w hile opening the mapping
MM2SUSOrderCreate Target message Message Type PurchaseOrderRequest
does not exist in softw are component version ID
ea7447626d1611dd82b2fa630a424100 And there are others mapping that
have the same error Please also check this
Thank you
18032013 - 094321 CET - Reply by SAP Dear Customer
I have taken over your issue and w ill investigate from PI perspective
I w ould require few information from your side
- Please explain the end to end Business Scenario
- Please explain the end to end Business Scenario
Like
Sender -gt Sender Adapter -gt PI[(SID )(Mapping )(BPM )] -gt
Receiver Adapter -gt Receiver
I understand that D36 is PI systemcan you please check the R3
connection as it is not w orking and provide me w ith example
message id
Please also send us the ComponentInfo (XSL or XML) f ile
Execute URL httpltXIHOSTgtltJ2EEPortgtindexhtml -gt SystemInfo -gt
ComponentInfo-gt Softw areComponentsxsl
by using an user w ith java engine administration rights like
J2EE_ADMIN
Regards
Tulika Bhatt
Business Suite amp Technology
SAP Active Global Support
14032013 - 095732 CET - Info for SAP by Dinesh Kumar We have already entry in saprout tab also as per the port of RMI for ID
and IR
D36 aduxpi02 PI
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 3236
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 8036
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 53600
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 53604
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 8101
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 3246
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 8046
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 54600
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 54604
14032013 - 091803 CET - Info for SAP by Dinesh Kumar Integration Directory bissap1 Kumar Dinesh 026070273 400 hours 9
days 359 hours Kumar Dinesh
Integration Repository bissap1 Kumar Dinesh 026070273 400 hours 9
days 359 hours Kumar Dinesh
The connection is already open
Please check
14032013 - 063823 CET - Reply by SAP Dear Customer
The IR and ID service connection to your D36 system is still not
possible
Please check if the RMI port and the HTTP port defined in SAP Support
Portal are correct Please use the SAP note 800267 on the command to
check the RMI port
Regards
Safii Asmore
AGS Primary Support - RCSC Asia
14032013 - 060517 CET - Info for SAP by Nishant Nishant Keloth The connection is open
Regards
Nishant
14032013 - 024433 CET - Reply by SAP Dear Customer
Connection Type Integration Directory and Repository
System D36
Due to issue w ith the service connection to your D36 system
this message w as forw arded to our R3 Netw ork Support Group
The service connection has closed before I have a chance to test the
remote connection Appreciate if you could re-open the service
connection again and send this message back to SAP
connection again and send this message back to SAP
Regards
Safii Asmore
SAP Netw ork Support Group
10032013 - 111426 CET - Info for SAP by Nishant Nishant Keloth Hi SUpport Team
The connection has been provided
For test data you can reprocess the IDOC
0000000006531842
0000000006532356
SRM Version is - SRM 702
Regards
Nishant
06032013 - 101316 CET - Reply by SAP Dear Mr Nishant Nishant Keloth
thank You for Your message
Please allow me to analyse this issue in Your system environment
Is D36 Your PI system
Please set up support connection to Your Integration Repository
Directory according to follow ing SAP Note
800267 - Integration Repositorydirectory service connections
Please provide example IDoc document so I can test
Please also provide details about Your SRM SUS system release Is it a
SUS 700 701 or 702
Thank You
Kind regards
Gergo Domjan
Support Engineer
AGS Primary Support
SAP Notes
SAP Notes which have been implemented to resolve the issue
Please f ill out the follow ing table w ith SAP Note numbers you have implemented to resolve the problem and give a short description of the result
Note number
Not relevant
Implemented and
still in systems
Implemented but
removed afterw ards
Comment
Contacts amp Notifications
Name Phone Number Mobile Telephone E-Mail Notif ication
Reporter Nishant Nishant Keloth +971 26070274 +971 558633952 nishantkelothborougecom By SMS By e-mail
Opening System Other Idi Kurniaw an +971 026070245 +971 026070245 idikurniaw anborougecom By SMS By e-mail
Other Anandha Krishnan R +971 566138040 +971 566138040 anandhakrishnanborougecom By SMS By e-mail
Other Dinesh Kumar +971 026070273 +971 0505446016 dineshkumarborougecom By SMS By e-mail
SAP Notes
0001117249 Incomplete Registration of PI components in SLD
0001851677 SUS-XI Current SUS message mapping
0001857094 SUS-XI Current SUS scenario content
Attachments
Attachments
Enter unique f ile description No file chosenChoose File Upload
Description File Name Created from Date Time -
Enter unique f ile description SUS Error-1docx Nishant Nishant Keloth 06032013 0829
Final version SUS Error-1docx Nishant Nishant Keloth 06032013 0842
SystemConnection SystemConnection_SAPdocx Anandha Krishnan 26032013 0913
OSS Connection test(MS) OSS Connection test_Tsvetomirdocx Anandha Krishnan 11042013 0609
Mappingpng Mappingpng SAP 24042013 1325
Mapping Error After Delete Function MM2SUSSupplierPortal_errorPNG Idi Kurniaw an 25042013 0614
Mapping Error After Import MM2SUSSupplierPortal_error_after_importPNG Idi Kurniaw an 29042013 0949
After Note 1851677 After Note 1851677docx Idi Kurniaw an 01052013 0905
After Note 1857094 After Note 1857094docx Idi Kurniaw an 14052013 1046
Interface Mapping Interface Mappingdocx Idi Kurniaw an 14052013 1242
Directory Associationjpg Directory Associationjpg SAP 03072013 1450
Repository Associationjpg Repository Associationjpg SAP 03072013 1450
RWB Associationjpg RWB Associationjpg SAP 03072013 1450
CPA Cache Refresh CPAtxt Idi Kurniaw an 04072013 0819
Mapping Runtime Cache Refresh Mapping Runtimetxt Idi Kurniaw an 04072013 0819
CPA CPACachetxt Dinesh Kumar 07072013 0845
Mapping Mappingtxt Dinesh Kumar 07072013 0845
Save Message Send Message Close Message Action Log Print
08052013 - 123809 CET - Info for SAP by Nishant Nishant Keloth
Hello
SAP Support changed the time for this online meeting
Topic SAP OSS 204525 2013 -1
Date Wednesday May 8 2013
Time 230 pm Arabian Time (Abu Dhabi Muscat GMT+0400)
Meeting Number 953 356 585
Meeting Passw ord 12345
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To join the online meeting (Now from mobile devices)
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1 Go to httpsborougew ebexcomborougejphp
ED=213672617ampUID=1596878727ampPW=NYjIzYWQ3OWVjampRT=MiMzNg3D3D
2 If requested enter your name and email address
3 If a passw ord is required enter the meeting passw ord 12345
4 Click Join
To view in other time zones or languages please click the link
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-------------------------------------------------------
For assistance
-------------------------------------------------------
1 Go to httpsborougew ebexcomborougemc
2 On the left navigation bar click Support
You can contact me at
aamnaalmehairiborougecom
08052013 - 113856 CET - Info for SAP by Nishant Nishant Keloth We have started the meeting Its on for next 2 hours
08052013 - 111525 CET - Info for SAP by Nishant Nishant Keloth Lets have the meeting in next 15 mins Details are below
Could you please call on +971 2 6070245
To invite others to join copy and paste everything below into your
invitation
Meeting information
Topic OSS- 204525 2013
Date Wednesday May 8 2013
Time 130 pm Arabian Time (Abu Dhabi Muscat GMT+0400)
Meeting Number 950 836 014
Meeting Passw ord 12345
To start or join the online meeting
Go to
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For assistance
1 Go to httpsborougew ebexcomborougemc
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To add this meeting to your calendar program (for example Microsoft
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08052013 - 103427 CET - Reply by SAP Hi Nishant
sure w e can have today a Webex session
sure w e can have today a Webex session
Best regards
Marius
08052013 - 092555 CET - Info for SAP by Nishant Nishant Keloth Hi Marius
It is possible to have a WEBEX session today may be in couple of hours
Regards
Nishant
06052013 - 130808 CET - Reply by SAP Hi Idi
this is strange I have sent the same patch to an other customer too in
parallel and this w orks f ine Can you please send me a screen shot of
the interface configuration in your XI system I need to see w hich
mapping is assigned there
Best regards
Marius Mayer
SRM Development Support
SAP Germany
01052013 - 090956 CET - Info for SAP by Idi Kurniawan Hi Marius
After importing the new patch based on note 1851677 there is no more
error to the mapping w hen pressing F7 (Check) Then w e proceed w ith
testing a scenario We found that there is still an error w hich is the
same as the initial error w e reported Please see the attached doc
file After Note 1851677docx
Regards
Idi Kurniaw an
30042013 - 144636 CET - Reply by SAP Hi Idi
I checked this and the last patch f ile still had an error Please
import the new patch f ile I attached today to the note 1851677 This
should w ork f ine now
Sorry for the inconvenience
Best regards
Marius Mayer
SRM Development Support
SAP Germany
29042013 - 095317 CET - Info for SAP by Idi Kurniawan Hi Marius
I have imported the new content based on note 1851677 How ever there
is still an error w ith the mapping but now w e have the clear error
message It looks like there is a syntax error w ith the user-defined
function getTaxNumber Please see the attached screen shot
MM2SUSSupplierPortal_error_after_importPNG
Best Regards
Idi Kurniaw an
25042013 - 140815 CET - Reply by SAP Hi Idi
I have one more idea before w e start analysing this directly in your
system I have created a new patch f ile for the SUS message mapping
w hich contains consistent data Please import f irst this patch in
your XI system as described in note 1851677 and check again the message
transfer after this
Best regards
Best regards
Marius Mayer
25042013 - 100651 CET - Reply by SAP Hi Idi
unfortunately I could not reach you by phone The information in the
file is very generic so I cannot see w hich element is causing the
issue Is it possible to provide me access to your integration builder
in order to check this Webex session w ould be also f ine w ith me
Best regards
Marius Mayer
25042013 - 100649 CET - Call to Customer by SAP Customer Call
Performed on 25042013 120633
Contact person Mr Idi Kurniaw an
Status of discussion
Customer not reached
Subject of conversation
25042013 - 100142 CET - Info for SAP by Idi Kurniawan Hi Marius
Earlier I actually sent you a screen shot after reactivating the
message mapping Please see the attached f ile
MM2SUSSupplierPortal_errorPNG The same error appeared w hen pressing
F7 (Check)
Regards
Idi Kurniaw an
25042013 - 093816 CET - Reply by SAP Hi Idi
yes the other functions are required Can you please go to the mapping
in thre integration builder and press F7 (check) After this please
send the me the details of the processing log w indow
Best regards
Marius Mayer
SRM Development Support
SAP Germany
25042013 - 061905 CET - Info for SAP by Idi Kurniawan Hi Marius
I have deleted the user-defined function getTaxCategory and reactivated
the message mapping but still the same error is there after the
reactivation I w onder if all those user-defined functions are
applicable for our business scenario that w e may need to delete all
Please advise
Thanks
Regards
Idi Kurniaw an
24042013 - 131931 CET - Reply by SAP Hi Idi
okay I understand This makes the analysis not easy for me but I think
I found the cause of this issue It is the user-defined function
getTaxCategory Please delete this funtion from the mapping
MM2SUSSupplierPortal Please see also the attached f ile for additional
information(mappingpng) After this please save and activate the
mapping
Best regards
Marius Mayer
SRM Development Support
SAP Germany
24042013 - 130640 CET - Info for SAP by Nishant Nishant Keloth Hi Marius
Initially there w as an error w hile testing a scenario Unable to f ind
resourceMM2SUSSupplierPortal Based on some note w hich I forgot
w e did a dummy change by putting a space after ther description of the
Message Mapping MM2SUSSupplierPortal then reactivate the Message
Mapping It turned out that there is an error in the Message Mapping
Since this is a standard object w hich w e have just imported please
help to f ind the cause of the errorWe have attached the screen shot of
the error log but w ere unable to identify w hich segment contains the
error as the message is not specif ic
Regards
Idi Kurniaw an
24042013 - 121248 CET - Reply by SAP Hi Anand
I took over this ticket now In the attached documents I can see that
you have changed the standard mapping MM2SUSSupplierPortal but the
activation fails now becuase of a syntax error As the access to the
integration builder in your system is not possible pleas eprovide me
w ith a screen shot of the systax error protocoll I need to know w hich
element or maybe user defined funtion triggers this error
Best regards
Marius Mayer
SRM Development Support
SAP Germany
23042013 - 103823 CET - Info for Customer by SAP Hi Anand
I have forw arded your message to the next support level One of my
colleagues w ill process your message further and update you as soon
as possible
w ith best regards
Zoltan Keller
SAP Active Global Support
22042013 - 061526 CET - Info for SAP by Anandha Krishnan Hello Zoltan
Sorry but We do not have WTS connection any now and hence its not
possible Can w e try w ith w ebex session
Regards
Anand
18042013 - 131934 CET - Reply by SAP Hi Anand
I still having issues connection to your integration repository and
directory to check the content and the issue Could you please
advise if it w ill be possible for you to provide any WTS connection
to any system of yours from w here the PI systems integration
repository and directory w ould be accessible
w ith best regards
Zoltan Keller
SAP Active Global Support
16042013 - 062342 CET - Info for SAP by Anandha Krishnan Hello Zoltan
Access data is maintained and validity extended
Please check
Regards
Anand
15042013 - 152328 CET - Reply by SAP Dear Customer
the access data for system D36 (installation 0020253508) in the secure
area has expired Could you please update w ith valid userdata
w ith best regards
Zoltan Keller
SAP Active Global Support
15042013 - 080715 CET - Call to Customer by SAP Customer Call
Performed on 15042013 100705
Contact person Mr Nishant Nishant Keloth
Status of discussion
Customer reached
Subject of conversation
Called customer to discuss the issue
14042013 - 125608 CET - Info for SAP by Nishant Nishant Keloth Hi SAP SUpport
Thanks for your support
Is this the solution to the XIPI issue or the solution for accessing
the XIPI system from your end
Reagrds
Nishant
14042013 - 073319 CET - Reply by SAP
Dear Customer
1 Could you please check the fully qualif ied domain name is being used
in the icmhost_name_full
Please also check the FQDN have been defined in the Exchange Profile
Connections comsapaiiconnectlandscapename
Connections comsapaiiconnectrepositorymshost
Connections comsapaiiconnectintegrationservername
Connections comsapaiiconnectrw br3mshost
Connections comsapaiiconnectintegrationserverr3mshost
Connections comsapaiiconnectdirectorymshost
Connections comsapaiiconnectrepositoryname
Connections comsapaiiconnectdirectoryname
Connections comsapaiiconnectcrname
Connections comsapaiiconnectrw bname
2 Check w hether P4 service is started and have PI host name in
Netw eaver Administrator and check the Server settings
Go to Operation Management -gt Systems -gt StartampStop -gt Java EE
Services-gt P4 Provider check if the P4 service is started and also it
should have the PI host name
Ensure the value for the P4 port is open in the f irew all
3 Check if the follow ing parameters have the correct value
in Exchange profile
2 Check w hether P4 service is started and have PI host name in
Netw eaver Administrator and check the Server settings
Go to Operation Management -gt Systems -gt StartampStop -gt Java EE
Services-gt P4 Provider check if the P4 service is started and also it
should have the PI host name
Ensure the value for the P4 port is open in the f irew all
3 Check if the follow ing parameters have the correct value
in Exchange profile
- comsapaiiconnectdirectorymshttpsport
- comsapaiiconnectdirectorymshttpsport
- comsapaiiconnectrepositorymshttpsport
Please refer the note 1052984 in more details
Best regards
Probal
11042013 - 060951 CET - Info for SAP by Anandha Krishnan Hello Tsvetomir
Attached the test result OSS Connection test(MS)
Please check
Regards
Anand
10042013 - 150224 CET - Reply by SAP Hi Anand
Okay can you tell w hat does the MS info page say -gt open the URL
httpaduxpi028101msgservertextlogon
and provide me the output here
Thanks
Tsvetomir
09042013 - 132820 CET - Info for SAP by Anandha Krishnan Hello Tsvetomir
From SMMS transaction HTTP port for MS is mentioned as 8136
Otherw ise from the log f ile mentioned by you its mentioned as 8101
I have checked the router table and follow ing entries are already
maintained for the server for w hich w e are trying to access
D36 aduxpi02 PI
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 3236
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 8036
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 53600
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 53604
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 8101
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 3246
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 8046
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 54600
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 54604
Please revert in case of any clarif ications
Regards
Anand
Regards
Anand
09042013 - 125320 CET - Reply by SAP Hello
Please f ind your Message Server HTTP port into the dev_ms file located
into usrsapltSIDgtSCSltinstgtw orkdev_ms
There must be a log saying the HTTP port number like
HTTP port 81xx state LISTEN
Thanks
Tsvetomir
09042013 - 092853 CET - Info for SAP by Anandha Krishnan Hello Jorgen
Can you please explain the below connection parameters
msaduxpi028101P4
Please note that the instance number for D36 system running in ADUXPI02
is 36 and hence the connection parmeter mentioned above should be
adapted accordingly Kindly check if this information is helpful to
access the system
Regards
Anand
09042013 - 090739 CET - Reply by SAP Hi Anand
w e still get the follow ing error
Cannot connect to server using message server
msaduxpi028101P4
Do you know if w e get this error because of a missconfiguration or
do w e need to connect to this service
If w e need to connect to this service you should permit this access
in your saprouttab
SNC-connection from SAP to local R3-System for Support
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE ltyour servergtltportgt
The new saprouttab you can activate w ith the command saprouter -n
or w ith restarting your SAProuter
Sincerely
Joumlrgen Steger
On behalf of SAP Active Global Support
08042013 - 132930 CET - Info for SAP by Anandha Krishnan Hello Jorgen
Please note that SAP w as able to reach the system and w orked on this
issue earlier (please check on the message from SAP on 26032013 -
093917 in this thread) Since then w e have not made any changes to
the router table and hence there should not be any issue w ith the
connections as w ell from our end The connections for ID and IR are
opened as per SAP note 800267
Can you please check the connection from your side again
Regards
Anand
08042013 - 124349 CET - Reply by SAP Dear Customer
now w e get the error message
partner not reached ( server aduxpi02 service 8108 )
Location SapRouter on bissap1 (1952291165)
You can reconstruct the connection problem w ith executing the follow ing
command on your saprouter
telnet ltYour servergt ltdestination servicegt
example telnet 100200100100 3200
The data from ltYour servergt and ltdestination servicegt are
maintained from customer side w ith help of note 31515
When you get an error message after starting the above telnet please
check the definition of your service connection w ith the help
of note 31515 If the entries are correct please check the netw ork
connection betw een your saprouter and the instance of your
server Perhaps your internal f irew all doesnt allow this access
Sincerely
Joumlrgen Steger
On behalf of SAP Active Global Support
08042013 - 114634 CET - Info for SAP by Anandha Krishnan Hello Zoltan
Please note that this message is opened for D36 system but for
Please note that this message is opened for D36 system but for
installation number 0020531211
But the connection is open for D36 system w ith the installation number
20253508
Please see if this information is helpful for you to access the
connection
Regards
Anand
08042013 - 112749 CET - Info for Customer by SAP Hi Anand
as the connection is still not possible I have forw arded your message
to the netw ork support team You w ill be contacted shortly
w ith best regards
Zoltan Keller
SAP Active Global Support
05042013 - 055051 CET - Info for SAP by Anandha Krishnan Hello Zoltan
Please check the connection now and revert
Regards
Anand
04042013 - 123508 CET - Reply by SAP Dear Customer
your message is back w ith the SUS component To continue analyzing
your issue w e still need to connect to your PI integration repdir
As per my understanding the connection should be done via
Cust Installation SID
34482 Borealis AS 0020253508 D36
How ever this connection is currently not available
Could you please reopen it and make sure valid userdata for logon
is still available
w ith best regards
Zoltan Keller
SRM Senior Support Engineer
AGS Primary Support
Business Suite amp Technology
02042013 - 152917 CET - Info for Customer by SAP Dear Customer
Our developer is already assigned to this case Due to the Easter Holiday there w ere some delays Please
kindly w ait and our developer w ill
get back to you soon
Thanks a lot for your understanding
Regards
Kingston
Manager on Duty in IMS SAP Critical Incident Management Team
02042013 - 124517 CET - Call from Customer by SAP Customer Call
Performed on 02042013 144323
Contact person Mr Yaser Abdulla Al-Ali
Reason for call
Request to speed up processing
Subject of conversation
Received email in the Support MENA amilbox requesting to speed up
Informed that w e have updated the message w ith the email and have
taken necessary actions Attached is the SRM upgrade actio log
Kindly check and assist
Kindly check and assist
Contact yaseralaliborougecom
02042013 - 124322 CET - Call to Customer by SAP Customer Call
Performed on 02042013 143952
Contact person Mr Yaser Abdulla Al-Ali
Status of discussion
Customer reached
Subject of conversation
Issue in development system Error w hile transferring vendor from ECC
to MM SRM upgrade planned on production system once the issue is
resolved It is a show stopper No w ork around 10 consultants are
affected It is a show stopper Stuck in the development phase
Deadline to complete the testing is passed by R3 connections are
under D36 system
Contact 971501777888
27032013 - 053504 CET - Info for SAP by Anandha Krishnan Hello Zoltan
Connections are open and access details are also available I have
maintained the details
Please check and revert
Regards
Anadn
26032013 - 144055 CET - Reply by SAP Hi Anand
the connections got closed again could you please reopen the connectionsintegration repositorydirectory for
D36 and make sure userdata
is still valid and provided
w ith best regards
Zoltan Keller
SRM Senior Support Engineer
AGS Primary Support
Business Suite amp Technology
26032013 - 093917 CET - Info for Customer by SAP Hello Anand
We w ere indeed looking at system D36 of installation 20531211
The access to the Integration Directory and Integration Repository
of the follow ing system is now up and running
Cust Installation SID
34482 Borealis AS 0020253508 D36
Well send this message back to our consultant to process the original
problem
Best regards
Lothar Juenger
External
On behalf of SAP Active Global Support
26032013 - 091436 CET - Info for SAP by Anandha Krishnan Hello Lothar
Please check the f ile attached w ith this message The connections are
open as mentioned in the note Can you give us more information like
log or trace to see w here the problem is
I believe you are accessing a w rong system Please access the system
w ith the installation number 20253508
Regards
Anand
26032013 - 083005 CET - Reply by SAP
Hello Anand
The required service connections are still being closed
D36 SAP Product Vers SAP NETWEAVER PI 71
R3 Support Opened for 13 Days and 0512 hours
Integration Directory Closed
Integration Repository Closed
Please open the connections w ith the help of SAP Note 800267
Best regards
Lothar Juenger
External
On behalf of SAP Active Global Support
26032013 - 075432 CET - Info for SAP by Anandha Krishnan Hello Lothar
Can you please check the connections now and feedback
Thanks and Regards
Anand
26032013 - 063754 CET - Reply by SAP Hello
The required service connections are still being closed
D36 SAP Product Vers SAP NETWEAVER PI 71
R3 Support Opened for 13 Days and 0705 hours
Integration Directory Closed
Integration Repository Closed
Please open the connections w ith the help of SAP Note 800267
Best regards
Lothar Juenger
External
On behalf of SAP Active Global Support
26032013 - 054116 CET - Info for SAP by Nishant Nishant Keloth Hi Suppiort Team
The connection is open from our end
Please check and confirm
Regards
Nishant
25032013 - 105053 CET - Reply by SAP System D36
Hello
you open only the R3 support but
Integration Directory
Integration Repository
is still closed
Best regards
Karin Weik
AGS Primary Support - RCSC Europe
25032013 - 054438 CET - Info for SAP by Nishant Nishant Keloth Hi Support Team
Please ceck now the connection is opened
Regards
Nishant
25032013 - 032503 CET - Reply by SAP Dear Customer
Connection Type Integration Directory and Integration Repository
System D36
Currently above connection is closed In order for us to test please
open it again
Best regards
Cecilia Koh
AGS Primary Support - RCSC Asia
24032013 - 071306 CET - Info for SAP by Nishant Nishant Keloth Hi Support Team
Please recheck the connection
Regards
Nishant
21032013 - 023333 CET - Reply by SAP Dear Customer
The access to the Integration Directory and Integration Repository of
system D36 currently fails
Partner Not Reached (1952291165 service 3299)
Location SapRouter on sapserv2
Unable to connect to remote host Connection refused
Please verify if your SNC SAProuter process is currently being
started on bissap1 (19522911653299) in order for SAP to
remote access to your system(s)
Could you also verify w ith your netw ork team if the follow ing incoming
firew all rule has been released
Source Destination Firew all Forw arding Rule
1943913134 19522911653299tcp bissap13299tcp
Best regards
Lothar Juenger
AGS Primary Support - RCSC Asia
18032013 - 124050 CET - Info for SAP by Idi Kurniawan Hi Tulika
Were in the midst of upgrading SRM 50 to 702
Weve imported XI Content SAP APPL 605 SRM SERVER 702 and SRM SERVER
IC 702 Then w e built the Plan-Driven Procurement 702 based on the ES
Repository (menu Tools-gtApply Model from ES Repository) So this is a
standard scenario from SAP
We tested using the simplest scenario Transfer of Vendor (Supplier)
data from ECC to SRM But unfortunately there is an error in the
mapping MM2SUSSupplierPortal see the attachment Please have a look at
the mapping since this is a standard content that w eve got by
importing the XI content
And w e also found some error w hile opening the mapping
MM2SUSOrderCreate Target message Message Type PurchaseOrderRequest
does not exist in softw are component version ID
ea7447626d1611dd82b2fa630a424100 And there are others mapping that
have the same error Please also check this
Thank you
18032013 - 094321 CET - Reply by SAP Dear Customer
I have taken over your issue and w ill investigate from PI perspective
I w ould require few information from your side
- Please explain the end to end Business Scenario
- Please explain the end to end Business Scenario
Like
Sender -gt Sender Adapter -gt PI[(SID )(Mapping )(BPM )] -gt
Receiver Adapter -gt Receiver
I understand that D36 is PI systemcan you please check the R3
connection as it is not w orking and provide me w ith example
message id
Please also send us the ComponentInfo (XSL or XML) f ile
Execute URL httpltXIHOSTgtltJ2EEPortgtindexhtml -gt SystemInfo -gt
ComponentInfo-gt Softw areComponentsxsl
by using an user w ith java engine administration rights like
J2EE_ADMIN
Regards
Tulika Bhatt
Business Suite amp Technology
SAP Active Global Support
14032013 - 095732 CET - Info for SAP by Dinesh Kumar We have already entry in saprout tab also as per the port of RMI for ID
and IR
D36 aduxpi02 PI
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 3236
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 8036
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 53600
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 53604
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 8101
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 3246
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 8046
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 54600
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 54604
14032013 - 091803 CET - Info for SAP by Dinesh Kumar Integration Directory bissap1 Kumar Dinesh 026070273 400 hours 9
days 359 hours Kumar Dinesh
Integration Repository bissap1 Kumar Dinesh 026070273 400 hours 9
days 359 hours Kumar Dinesh
The connection is already open
Please check
14032013 - 063823 CET - Reply by SAP Dear Customer
The IR and ID service connection to your D36 system is still not
possible
Please check if the RMI port and the HTTP port defined in SAP Support
Portal are correct Please use the SAP note 800267 on the command to
check the RMI port
Regards
Safii Asmore
AGS Primary Support - RCSC Asia
14032013 - 060517 CET - Info for SAP by Nishant Nishant Keloth The connection is open
Regards
Nishant
14032013 - 024433 CET - Reply by SAP Dear Customer
Connection Type Integration Directory and Repository
System D36
Due to issue w ith the service connection to your D36 system
this message w as forw arded to our R3 Netw ork Support Group
The service connection has closed before I have a chance to test the
remote connection Appreciate if you could re-open the service
connection again and send this message back to SAP
connection again and send this message back to SAP
Regards
Safii Asmore
SAP Netw ork Support Group
10032013 - 111426 CET - Info for SAP by Nishant Nishant Keloth Hi SUpport Team
The connection has been provided
For test data you can reprocess the IDOC
0000000006531842
0000000006532356
SRM Version is - SRM 702
Regards
Nishant
06032013 - 101316 CET - Reply by SAP Dear Mr Nishant Nishant Keloth
thank You for Your message
Please allow me to analyse this issue in Your system environment
Is D36 Your PI system
Please set up support connection to Your Integration Repository
Directory according to follow ing SAP Note
800267 - Integration Repositorydirectory service connections
Please provide example IDoc document so I can test
Please also provide details about Your SRM SUS system release Is it a
SUS 700 701 or 702
Thank You
Kind regards
Gergo Domjan
Support Engineer
AGS Primary Support
SAP Notes
SAP Notes which have been implemented to resolve the issue
Please f ill out the follow ing table w ith SAP Note numbers you have implemented to resolve the problem and give a short description of the result
Note number
Not relevant
Implemented and
still in systems
Implemented but
removed afterw ards
Comment
Contacts amp Notifications
Name Phone Number Mobile Telephone E-Mail Notif ication
Reporter Nishant Nishant Keloth +971 26070274 +971 558633952 nishantkelothborougecom By SMS By e-mail
Opening System Other Idi Kurniaw an +971 026070245 +971 026070245 idikurniaw anborougecom By SMS By e-mail
Other Anandha Krishnan R +971 566138040 +971 566138040 anandhakrishnanborougecom By SMS By e-mail
Other Dinesh Kumar +971 026070273 +971 0505446016 dineshkumarborougecom By SMS By e-mail
SAP Notes
0001117249 Incomplete Registration of PI components in SLD
0001851677 SUS-XI Current SUS message mapping
0001857094 SUS-XI Current SUS scenario content
Attachments
Attachments
Enter unique f ile description No file chosenChoose File Upload
Description File Name Created from Date Time -
Enter unique f ile description SUS Error-1docx Nishant Nishant Keloth 06032013 0829
Final version SUS Error-1docx Nishant Nishant Keloth 06032013 0842
SystemConnection SystemConnection_SAPdocx Anandha Krishnan 26032013 0913
OSS Connection test(MS) OSS Connection test_Tsvetomirdocx Anandha Krishnan 11042013 0609
Mappingpng Mappingpng SAP 24042013 1325
Mapping Error After Delete Function MM2SUSSupplierPortal_errorPNG Idi Kurniaw an 25042013 0614
Mapping Error After Import MM2SUSSupplierPortal_error_after_importPNG Idi Kurniaw an 29042013 0949
After Note 1851677 After Note 1851677docx Idi Kurniaw an 01052013 0905
After Note 1857094 After Note 1857094docx Idi Kurniaw an 14052013 1046
Interface Mapping Interface Mappingdocx Idi Kurniaw an 14052013 1242
Directory Associationjpg Directory Associationjpg SAP 03072013 1450
Repository Associationjpg Repository Associationjpg SAP 03072013 1450
RWB Associationjpg RWB Associationjpg SAP 03072013 1450
CPA Cache Refresh CPAtxt Idi Kurniaw an 04072013 0819
Mapping Runtime Cache Refresh Mapping Runtimetxt Idi Kurniaw an 04072013 0819
CPA CPACachetxt Dinesh Kumar 07072013 0845
Mapping Mappingtxt Dinesh Kumar 07072013 0845
Save Message Send Message Close Message Action Log Print
sure w e can have today a Webex session
Best regards
Marius
08052013 - 092555 CET - Info for SAP by Nishant Nishant Keloth Hi Marius
It is possible to have a WEBEX session today may be in couple of hours
Regards
Nishant
06052013 - 130808 CET - Reply by SAP Hi Idi
this is strange I have sent the same patch to an other customer too in
parallel and this w orks f ine Can you please send me a screen shot of
the interface configuration in your XI system I need to see w hich
mapping is assigned there
Best regards
Marius Mayer
SRM Development Support
SAP Germany
01052013 - 090956 CET - Info for SAP by Idi Kurniawan Hi Marius
After importing the new patch based on note 1851677 there is no more
error to the mapping w hen pressing F7 (Check) Then w e proceed w ith
testing a scenario We found that there is still an error w hich is the
same as the initial error w e reported Please see the attached doc
file After Note 1851677docx
Regards
Idi Kurniaw an
30042013 - 144636 CET - Reply by SAP Hi Idi
I checked this and the last patch f ile still had an error Please
import the new patch f ile I attached today to the note 1851677 This
should w ork f ine now
Sorry for the inconvenience
Best regards
Marius Mayer
SRM Development Support
SAP Germany
29042013 - 095317 CET - Info for SAP by Idi Kurniawan Hi Marius
I have imported the new content based on note 1851677 How ever there
is still an error w ith the mapping but now w e have the clear error
message It looks like there is a syntax error w ith the user-defined
function getTaxNumber Please see the attached screen shot
MM2SUSSupplierPortal_error_after_importPNG
Best Regards
Idi Kurniaw an
25042013 - 140815 CET - Reply by SAP Hi Idi
I have one more idea before w e start analysing this directly in your
system I have created a new patch f ile for the SUS message mapping
w hich contains consistent data Please import f irst this patch in
your XI system as described in note 1851677 and check again the message
transfer after this
Best regards
Best regards
Marius Mayer
25042013 - 100651 CET - Reply by SAP Hi Idi
unfortunately I could not reach you by phone The information in the
file is very generic so I cannot see w hich element is causing the
issue Is it possible to provide me access to your integration builder
in order to check this Webex session w ould be also f ine w ith me
Best regards
Marius Mayer
25042013 - 100649 CET - Call to Customer by SAP Customer Call
Performed on 25042013 120633
Contact person Mr Idi Kurniaw an
Status of discussion
Customer not reached
Subject of conversation
25042013 - 100142 CET - Info for SAP by Idi Kurniawan Hi Marius
Earlier I actually sent you a screen shot after reactivating the
message mapping Please see the attached f ile
MM2SUSSupplierPortal_errorPNG The same error appeared w hen pressing
F7 (Check)
Regards
Idi Kurniaw an
25042013 - 093816 CET - Reply by SAP Hi Idi
yes the other functions are required Can you please go to the mapping
in thre integration builder and press F7 (check) After this please
send the me the details of the processing log w indow
Best regards
Marius Mayer
SRM Development Support
SAP Germany
25042013 - 061905 CET - Info for SAP by Idi Kurniawan Hi Marius
I have deleted the user-defined function getTaxCategory and reactivated
the message mapping but still the same error is there after the
reactivation I w onder if all those user-defined functions are
applicable for our business scenario that w e may need to delete all
Please advise
Thanks
Regards
Idi Kurniaw an
24042013 - 131931 CET - Reply by SAP Hi Idi
okay I understand This makes the analysis not easy for me but I think
I found the cause of this issue It is the user-defined function
getTaxCategory Please delete this funtion from the mapping
MM2SUSSupplierPortal Please see also the attached f ile for additional
information(mappingpng) After this please save and activate the
mapping
Best regards
Marius Mayer
SRM Development Support
SAP Germany
24042013 - 130640 CET - Info for SAP by Nishant Nishant Keloth Hi Marius
Initially there w as an error w hile testing a scenario Unable to f ind
resourceMM2SUSSupplierPortal Based on some note w hich I forgot
w e did a dummy change by putting a space after ther description of the
Message Mapping MM2SUSSupplierPortal then reactivate the Message
Mapping It turned out that there is an error in the Message Mapping
Since this is a standard object w hich w e have just imported please
help to f ind the cause of the errorWe have attached the screen shot of
the error log but w ere unable to identify w hich segment contains the
error as the message is not specif ic
Regards
Idi Kurniaw an
24042013 - 121248 CET - Reply by SAP Hi Anand
I took over this ticket now In the attached documents I can see that
you have changed the standard mapping MM2SUSSupplierPortal but the
activation fails now becuase of a syntax error As the access to the
integration builder in your system is not possible pleas eprovide me
w ith a screen shot of the systax error protocoll I need to know w hich
element or maybe user defined funtion triggers this error
Best regards
Marius Mayer
SRM Development Support
SAP Germany
23042013 - 103823 CET - Info for Customer by SAP Hi Anand
I have forw arded your message to the next support level One of my
colleagues w ill process your message further and update you as soon
as possible
w ith best regards
Zoltan Keller
SAP Active Global Support
22042013 - 061526 CET - Info for SAP by Anandha Krishnan Hello Zoltan
Sorry but We do not have WTS connection any now and hence its not
possible Can w e try w ith w ebex session
Regards
Anand
18042013 - 131934 CET - Reply by SAP Hi Anand
I still having issues connection to your integration repository and
directory to check the content and the issue Could you please
advise if it w ill be possible for you to provide any WTS connection
to any system of yours from w here the PI systems integration
repository and directory w ould be accessible
w ith best regards
Zoltan Keller
SAP Active Global Support
16042013 - 062342 CET - Info for SAP by Anandha Krishnan Hello Zoltan
Access data is maintained and validity extended
Please check
Regards
Anand
15042013 - 152328 CET - Reply by SAP Dear Customer
the access data for system D36 (installation 0020253508) in the secure
area has expired Could you please update w ith valid userdata
w ith best regards
Zoltan Keller
SAP Active Global Support
15042013 - 080715 CET - Call to Customer by SAP Customer Call
Performed on 15042013 100705
Contact person Mr Nishant Nishant Keloth
Status of discussion
Customer reached
Subject of conversation
Called customer to discuss the issue
14042013 - 125608 CET - Info for SAP by Nishant Nishant Keloth Hi SAP SUpport
Thanks for your support
Is this the solution to the XIPI issue or the solution for accessing
the XIPI system from your end
Reagrds
Nishant
14042013 - 073319 CET - Reply by SAP
Dear Customer
1 Could you please check the fully qualif ied domain name is being used
in the icmhost_name_full
Please also check the FQDN have been defined in the Exchange Profile
Connections comsapaiiconnectlandscapename
Connections comsapaiiconnectrepositorymshost
Connections comsapaiiconnectintegrationservername
Connections comsapaiiconnectrw br3mshost
Connections comsapaiiconnectintegrationserverr3mshost
Connections comsapaiiconnectdirectorymshost
Connections comsapaiiconnectrepositoryname
Connections comsapaiiconnectdirectoryname
Connections comsapaiiconnectcrname
Connections comsapaiiconnectrw bname
2 Check w hether P4 service is started and have PI host name in
Netw eaver Administrator and check the Server settings
Go to Operation Management -gt Systems -gt StartampStop -gt Java EE
Services-gt P4 Provider check if the P4 service is started and also it
should have the PI host name
Ensure the value for the P4 port is open in the f irew all
3 Check if the follow ing parameters have the correct value
in Exchange profile
2 Check w hether P4 service is started and have PI host name in
Netw eaver Administrator and check the Server settings
Go to Operation Management -gt Systems -gt StartampStop -gt Java EE
Services-gt P4 Provider check if the P4 service is started and also it
should have the PI host name
Ensure the value for the P4 port is open in the f irew all
3 Check if the follow ing parameters have the correct value
in Exchange profile
- comsapaiiconnectdirectorymshttpsport
- comsapaiiconnectdirectorymshttpsport
- comsapaiiconnectrepositorymshttpsport
Please refer the note 1052984 in more details
Best regards
Probal
11042013 - 060951 CET - Info for SAP by Anandha Krishnan Hello Tsvetomir
Attached the test result OSS Connection test(MS)
Please check
Regards
Anand
10042013 - 150224 CET - Reply by SAP Hi Anand
Okay can you tell w hat does the MS info page say -gt open the URL
httpaduxpi028101msgservertextlogon
and provide me the output here
Thanks
Tsvetomir
09042013 - 132820 CET - Info for SAP by Anandha Krishnan Hello Tsvetomir
From SMMS transaction HTTP port for MS is mentioned as 8136
Otherw ise from the log f ile mentioned by you its mentioned as 8101
I have checked the router table and follow ing entries are already
maintained for the server for w hich w e are trying to access
D36 aduxpi02 PI
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 3236
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 8036
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 53600
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 53604
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 8101
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 3246
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 8046
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 54600
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 54604
Please revert in case of any clarif ications
Regards
Anand
Regards
Anand
09042013 - 125320 CET - Reply by SAP Hello
Please f ind your Message Server HTTP port into the dev_ms file located
into usrsapltSIDgtSCSltinstgtw orkdev_ms
There must be a log saying the HTTP port number like
HTTP port 81xx state LISTEN
Thanks
Tsvetomir
09042013 - 092853 CET - Info for SAP by Anandha Krishnan Hello Jorgen
Can you please explain the below connection parameters
msaduxpi028101P4
Please note that the instance number for D36 system running in ADUXPI02
is 36 and hence the connection parmeter mentioned above should be
adapted accordingly Kindly check if this information is helpful to
access the system
Regards
Anand
09042013 - 090739 CET - Reply by SAP Hi Anand
w e still get the follow ing error
Cannot connect to server using message server
msaduxpi028101P4
Do you know if w e get this error because of a missconfiguration or
do w e need to connect to this service
If w e need to connect to this service you should permit this access
in your saprouttab
SNC-connection from SAP to local R3-System for Support
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE ltyour servergtltportgt
The new saprouttab you can activate w ith the command saprouter -n
or w ith restarting your SAProuter
Sincerely
Joumlrgen Steger
On behalf of SAP Active Global Support
08042013 - 132930 CET - Info for SAP by Anandha Krishnan Hello Jorgen
Please note that SAP w as able to reach the system and w orked on this
issue earlier (please check on the message from SAP on 26032013 -
093917 in this thread) Since then w e have not made any changes to
the router table and hence there should not be any issue w ith the
connections as w ell from our end The connections for ID and IR are
opened as per SAP note 800267
Can you please check the connection from your side again
Regards
Anand
08042013 - 124349 CET - Reply by SAP Dear Customer
now w e get the error message
partner not reached ( server aduxpi02 service 8108 )
Location SapRouter on bissap1 (1952291165)
You can reconstruct the connection problem w ith executing the follow ing
command on your saprouter
telnet ltYour servergt ltdestination servicegt
example telnet 100200100100 3200
The data from ltYour servergt and ltdestination servicegt are
maintained from customer side w ith help of note 31515
When you get an error message after starting the above telnet please
check the definition of your service connection w ith the help
of note 31515 If the entries are correct please check the netw ork
connection betw een your saprouter and the instance of your
server Perhaps your internal f irew all doesnt allow this access
Sincerely
Joumlrgen Steger
On behalf of SAP Active Global Support
08042013 - 114634 CET - Info for SAP by Anandha Krishnan Hello Zoltan
Please note that this message is opened for D36 system but for
Please note that this message is opened for D36 system but for
installation number 0020531211
But the connection is open for D36 system w ith the installation number
20253508
Please see if this information is helpful for you to access the
connection
Regards
Anand
08042013 - 112749 CET - Info for Customer by SAP Hi Anand
as the connection is still not possible I have forw arded your message
to the netw ork support team You w ill be contacted shortly
w ith best regards
Zoltan Keller
SAP Active Global Support
05042013 - 055051 CET - Info for SAP by Anandha Krishnan Hello Zoltan
Please check the connection now and revert
Regards
Anand
04042013 - 123508 CET - Reply by SAP Dear Customer
your message is back w ith the SUS component To continue analyzing
your issue w e still need to connect to your PI integration repdir
As per my understanding the connection should be done via
Cust Installation SID
34482 Borealis AS 0020253508 D36
How ever this connection is currently not available
Could you please reopen it and make sure valid userdata for logon
is still available
w ith best regards
Zoltan Keller
SRM Senior Support Engineer
AGS Primary Support
Business Suite amp Technology
02042013 - 152917 CET - Info for Customer by SAP Dear Customer
Our developer is already assigned to this case Due to the Easter Holiday there w ere some delays Please
kindly w ait and our developer w ill
get back to you soon
Thanks a lot for your understanding
Regards
Kingston
Manager on Duty in IMS SAP Critical Incident Management Team
02042013 - 124517 CET - Call from Customer by SAP Customer Call
Performed on 02042013 144323
Contact person Mr Yaser Abdulla Al-Ali
Reason for call
Request to speed up processing
Subject of conversation
Received email in the Support MENA amilbox requesting to speed up
Informed that w e have updated the message w ith the email and have
taken necessary actions Attached is the SRM upgrade actio log
Kindly check and assist
Kindly check and assist
Contact yaseralaliborougecom
02042013 - 124322 CET - Call to Customer by SAP Customer Call
Performed on 02042013 143952
Contact person Mr Yaser Abdulla Al-Ali
Status of discussion
Customer reached
Subject of conversation
Issue in development system Error w hile transferring vendor from ECC
to MM SRM upgrade planned on production system once the issue is
resolved It is a show stopper No w ork around 10 consultants are
affected It is a show stopper Stuck in the development phase
Deadline to complete the testing is passed by R3 connections are
under D36 system
Contact 971501777888
27032013 - 053504 CET - Info for SAP by Anandha Krishnan Hello Zoltan
Connections are open and access details are also available I have
maintained the details
Please check and revert
Regards
Anadn
26032013 - 144055 CET - Reply by SAP Hi Anand
the connections got closed again could you please reopen the connectionsintegration repositorydirectory for
D36 and make sure userdata
is still valid and provided
w ith best regards
Zoltan Keller
SRM Senior Support Engineer
AGS Primary Support
Business Suite amp Technology
26032013 - 093917 CET - Info for Customer by SAP Hello Anand
We w ere indeed looking at system D36 of installation 20531211
The access to the Integration Directory and Integration Repository
of the follow ing system is now up and running
Cust Installation SID
34482 Borealis AS 0020253508 D36
Well send this message back to our consultant to process the original
problem
Best regards
Lothar Juenger
External
On behalf of SAP Active Global Support
26032013 - 091436 CET - Info for SAP by Anandha Krishnan Hello Lothar
Please check the f ile attached w ith this message The connections are
open as mentioned in the note Can you give us more information like
log or trace to see w here the problem is
I believe you are accessing a w rong system Please access the system
w ith the installation number 20253508
Regards
Anand
26032013 - 083005 CET - Reply by SAP
Hello Anand
The required service connections are still being closed
D36 SAP Product Vers SAP NETWEAVER PI 71
R3 Support Opened for 13 Days and 0512 hours
Integration Directory Closed
Integration Repository Closed
Please open the connections w ith the help of SAP Note 800267
Best regards
Lothar Juenger
External
On behalf of SAP Active Global Support
26032013 - 075432 CET - Info for SAP by Anandha Krishnan Hello Lothar
Can you please check the connections now and feedback
Thanks and Regards
Anand
26032013 - 063754 CET - Reply by SAP Hello
The required service connections are still being closed
D36 SAP Product Vers SAP NETWEAVER PI 71
R3 Support Opened for 13 Days and 0705 hours
Integration Directory Closed
Integration Repository Closed
Please open the connections w ith the help of SAP Note 800267
Best regards
Lothar Juenger
External
On behalf of SAP Active Global Support
26032013 - 054116 CET - Info for SAP by Nishant Nishant Keloth Hi Suppiort Team
The connection is open from our end
Please check and confirm
Regards
Nishant
25032013 - 105053 CET - Reply by SAP System D36
Hello
you open only the R3 support but
Integration Directory
Integration Repository
is still closed
Best regards
Karin Weik
AGS Primary Support - RCSC Europe
25032013 - 054438 CET - Info for SAP by Nishant Nishant Keloth Hi Support Team
Please ceck now the connection is opened
Regards
Nishant
25032013 - 032503 CET - Reply by SAP Dear Customer
Connection Type Integration Directory and Integration Repository
System D36
Currently above connection is closed In order for us to test please
open it again
Best regards
Cecilia Koh
AGS Primary Support - RCSC Asia
24032013 - 071306 CET - Info for SAP by Nishant Nishant Keloth Hi Support Team
Please recheck the connection
Regards
Nishant
21032013 - 023333 CET - Reply by SAP Dear Customer
The access to the Integration Directory and Integration Repository of
system D36 currently fails
Partner Not Reached (1952291165 service 3299)
Location SapRouter on sapserv2
Unable to connect to remote host Connection refused
Please verify if your SNC SAProuter process is currently being
started on bissap1 (19522911653299) in order for SAP to
remote access to your system(s)
Could you also verify w ith your netw ork team if the follow ing incoming
firew all rule has been released
Source Destination Firew all Forw arding Rule
1943913134 19522911653299tcp bissap13299tcp
Best regards
Lothar Juenger
AGS Primary Support - RCSC Asia
18032013 - 124050 CET - Info for SAP by Idi Kurniawan Hi Tulika
Were in the midst of upgrading SRM 50 to 702
Weve imported XI Content SAP APPL 605 SRM SERVER 702 and SRM SERVER
IC 702 Then w e built the Plan-Driven Procurement 702 based on the ES
Repository (menu Tools-gtApply Model from ES Repository) So this is a
standard scenario from SAP
We tested using the simplest scenario Transfer of Vendor (Supplier)
data from ECC to SRM But unfortunately there is an error in the
mapping MM2SUSSupplierPortal see the attachment Please have a look at
the mapping since this is a standard content that w eve got by
importing the XI content
And w e also found some error w hile opening the mapping
MM2SUSOrderCreate Target message Message Type PurchaseOrderRequest
does not exist in softw are component version ID
ea7447626d1611dd82b2fa630a424100 And there are others mapping that
have the same error Please also check this
Thank you
18032013 - 094321 CET - Reply by SAP Dear Customer
I have taken over your issue and w ill investigate from PI perspective
I w ould require few information from your side
- Please explain the end to end Business Scenario
- Please explain the end to end Business Scenario
Like
Sender -gt Sender Adapter -gt PI[(SID )(Mapping )(BPM )] -gt
Receiver Adapter -gt Receiver
I understand that D36 is PI systemcan you please check the R3
connection as it is not w orking and provide me w ith example
message id
Please also send us the ComponentInfo (XSL or XML) f ile
Execute URL httpltXIHOSTgtltJ2EEPortgtindexhtml -gt SystemInfo -gt
ComponentInfo-gt Softw areComponentsxsl
by using an user w ith java engine administration rights like
J2EE_ADMIN
Regards
Tulika Bhatt
Business Suite amp Technology
SAP Active Global Support
14032013 - 095732 CET - Info for SAP by Dinesh Kumar We have already entry in saprout tab also as per the port of RMI for ID
and IR
D36 aduxpi02 PI
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 3236
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 8036
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 53600
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 53604
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 8101
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 3246
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 8046
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 54600
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 54604
14032013 - 091803 CET - Info for SAP by Dinesh Kumar Integration Directory bissap1 Kumar Dinesh 026070273 400 hours 9
days 359 hours Kumar Dinesh
Integration Repository bissap1 Kumar Dinesh 026070273 400 hours 9
days 359 hours Kumar Dinesh
The connection is already open
Please check
14032013 - 063823 CET - Reply by SAP Dear Customer
The IR and ID service connection to your D36 system is still not
possible
Please check if the RMI port and the HTTP port defined in SAP Support
Portal are correct Please use the SAP note 800267 on the command to
check the RMI port
Regards
Safii Asmore
AGS Primary Support - RCSC Asia
14032013 - 060517 CET - Info for SAP by Nishant Nishant Keloth The connection is open
Regards
Nishant
14032013 - 024433 CET - Reply by SAP Dear Customer
Connection Type Integration Directory and Repository
System D36
Due to issue w ith the service connection to your D36 system
this message w as forw arded to our R3 Netw ork Support Group
The service connection has closed before I have a chance to test the
remote connection Appreciate if you could re-open the service
connection again and send this message back to SAP
connection again and send this message back to SAP
Regards
Safii Asmore
SAP Netw ork Support Group
10032013 - 111426 CET - Info for SAP by Nishant Nishant Keloth Hi SUpport Team
The connection has been provided
For test data you can reprocess the IDOC
0000000006531842
0000000006532356
SRM Version is - SRM 702
Regards
Nishant
06032013 - 101316 CET - Reply by SAP Dear Mr Nishant Nishant Keloth
thank You for Your message
Please allow me to analyse this issue in Your system environment
Is D36 Your PI system
Please set up support connection to Your Integration Repository
Directory according to follow ing SAP Note
800267 - Integration Repositorydirectory service connections
Please provide example IDoc document so I can test
Please also provide details about Your SRM SUS system release Is it a
SUS 700 701 or 702
Thank You
Kind regards
Gergo Domjan
Support Engineer
AGS Primary Support
SAP Notes
SAP Notes which have been implemented to resolve the issue
Please f ill out the follow ing table w ith SAP Note numbers you have implemented to resolve the problem and give a short description of the result
Note number
Not relevant
Implemented and
still in systems
Implemented but
removed afterw ards
Comment
Contacts amp Notifications
Name Phone Number Mobile Telephone E-Mail Notif ication
Reporter Nishant Nishant Keloth +971 26070274 +971 558633952 nishantkelothborougecom By SMS By e-mail
Opening System Other Idi Kurniaw an +971 026070245 +971 026070245 idikurniaw anborougecom By SMS By e-mail
Other Anandha Krishnan R +971 566138040 +971 566138040 anandhakrishnanborougecom By SMS By e-mail
Other Dinesh Kumar +971 026070273 +971 0505446016 dineshkumarborougecom By SMS By e-mail
SAP Notes
0001117249 Incomplete Registration of PI components in SLD
0001851677 SUS-XI Current SUS message mapping
0001857094 SUS-XI Current SUS scenario content
Attachments
Attachments
Enter unique f ile description No file chosenChoose File Upload
Description File Name Created from Date Time -
Enter unique f ile description SUS Error-1docx Nishant Nishant Keloth 06032013 0829
Final version SUS Error-1docx Nishant Nishant Keloth 06032013 0842
SystemConnection SystemConnection_SAPdocx Anandha Krishnan 26032013 0913
OSS Connection test(MS) OSS Connection test_Tsvetomirdocx Anandha Krishnan 11042013 0609
Mappingpng Mappingpng SAP 24042013 1325
Mapping Error After Delete Function MM2SUSSupplierPortal_errorPNG Idi Kurniaw an 25042013 0614
Mapping Error After Import MM2SUSSupplierPortal_error_after_importPNG Idi Kurniaw an 29042013 0949
After Note 1851677 After Note 1851677docx Idi Kurniaw an 01052013 0905
After Note 1857094 After Note 1857094docx Idi Kurniaw an 14052013 1046
Interface Mapping Interface Mappingdocx Idi Kurniaw an 14052013 1242
Directory Associationjpg Directory Associationjpg SAP 03072013 1450
Repository Associationjpg Repository Associationjpg SAP 03072013 1450
RWB Associationjpg RWB Associationjpg SAP 03072013 1450
CPA Cache Refresh CPAtxt Idi Kurniaw an 04072013 0819
Mapping Runtime Cache Refresh Mapping Runtimetxt Idi Kurniaw an 04072013 0819
CPA CPACachetxt Dinesh Kumar 07072013 0845
Mapping Mappingtxt Dinesh Kumar 07072013 0845
Save Message Send Message Close Message Action Log Print
Best regards
Marius Mayer
25042013 - 100651 CET - Reply by SAP Hi Idi
unfortunately I could not reach you by phone The information in the
file is very generic so I cannot see w hich element is causing the
issue Is it possible to provide me access to your integration builder
in order to check this Webex session w ould be also f ine w ith me
Best regards
Marius Mayer
25042013 - 100649 CET - Call to Customer by SAP Customer Call
Performed on 25042013 120633
Contact person Mr Idi Kurniaw an
Status of discussion
Customer not reached
Subject of conversation
25042013 - 100142 CET - Info for SAP by Idi Kurniawan Hi Marius
Earlier I actually sent you a screen shot after reactivating the
message mapping Please see the attached f ile
MM2SUSSupplierPortal_errorPNG The same error appeared w hen pressing
F7 (Check)
Regards
Idi Kurniaw an
25042013 - 093816 CET - Reply by SAP Hi Idi
yes the other functions are required Can you please go to the mapping
in thre integration builder and press F7 (check) After this please
send the me the details of the processing log w indow
Best regards
Marius Mayer
SRM Development Support
SAP Germany
25042013 - 061905 CET - Info for SAP by Idi Kurniawan Hi Marius
I have deleted the user-defined function getTaxCategory and reactivated
the message mapping but still the same error is there after the
reactivation I w onder if all those user-defined functions are
applicable for our business scenario that w e may need to delete all
Please advise
Thanks
Regards
Idi Kurniaw an
24042013 - 131931 CET - Reply by SAP Hi Idi
okay I understand This makes the analysis not easy for me but I think
I found the cause of this issue It is the user-defined function
getTaxCategory Please delete this funtion from the mapping
MM2SUSSupplierPortal Please see also the attached f ile for additional
information(mappingpng) After this please save and activate the
mapping
Best regards
Marius Mayer
SRM Development Support
SAP Germany
24042013 - 130640 CET - Info for SAP by Nishant Nishant Keloth Hi Marius
Initially there w as an error w hile testing a scenario Unable to f ind
resourceMM2SUSSupplierPortal Based on some note w hich I forgot
w e did a dummy change by putting a space after ther description of the
Message Mapping MM2SUSSupplierPortal then reactivate the Message
Mapping It turned out that there is an error in the Message Mapping
Since this is a standard object w hich w e have just imported please
help to f ind the cause of the errorWe have attached the screen shot of
the error log but w ere unable to identify w hich segment contains the
error as the message is not specif ic
Regards
Idi Kurniaw an
24042013 - 121248 CET - Reply by SAP Hi Anand
I took over this ticket now In the attached documents I can see that
you have changed the standard mapping MM2SUSSupplierPortal but the
activation fails now becuase of a syntax error As the access to the
integration builder in your system is not possible pleas eprovide me
w ith a screen shot of the systax error protocoll I need to know w hich
element or maybe user defined funtion triggers this error
Best regards
Marius Mayer
SRM Development Support
SAP Germany
23042013 - 103823 CET - Info for Customer by SAP Hi Anand
I have forw arded your message to the next support level One of my
colleagues w ill process your message further and update you as soon
as possible
w ith best regards
Zoltan Keller
SAP Active Global Support
22042013 - 061526 CET - Info for SAP by Anandha Krishnan Hello Zoltan
Sorry but We do not have WTS connection any now and hence its not
possible Can w e try w ith w ebex session
Regards
Anand
18042013 - 131934 CET - Reply by SAP Hi Anand
I still having issues connection to your integration repository and
directory to check the content and the issue Could you please
advise if it w ill be possible for you to provide any WTS connection
to any system of yours from w here the PI systems integration
repository and directory w ould be accessible
w ith best regards
Zoltan Keller
SAP Active Global Support
16042013 - 062342 CET - Info for SAP by Anandha Krishnan Hello Zoltan
Access data is maintained and validity extended
Please check
Regards
Anand
15042013 - 152328 CET - Reply by SAP Dear Customer
the access data for system D36 (installation 0020253508) in the secure
area has expired Could you please update w ith valid userdata
w ith best regards
Zoltan Keller
SAP Active Global Support
15042013 - 080715 CET - Call to Customer by SAP Customer Call
Performed on 15042013 100705
Contact person Mr Nishant Nishant Keloth
Status of discussion
Customer reached
Subject of conversation
Called customer to discuss the issue
14042013 - 125608 CET - Info for SAP by Nishant Nishant Keloth Hi SAP SUpport
Thanks for your support
Is this the solution to the XIPI issue or the solution for accessing
the XIPI system from your end
Reagrds
Nishant
14042013 - 073319 CET - Reply by SAP
Dear Customer
1 Could you please check the fully qualif ied domain name is being used
in the icmhost_name_full
Please also check the FQDN have been defined in the Exchange Profile
Connections comsapaiiconnectlandscapename
Connections comsapaiiconnectrepositorymshost
Connections comsapaiiconnectintegrationservername
Connections comsapaiiconnectrw br3mshost
Connections comsapaiiconnectintegrationserverr3mshost
Connections comsapaiiconnectdirectorymshost
Connections comsapaiiconnectrepositoryname
Connections comsapaiiconnectdirectoryname
Connections comsapaiiconnectcrname
Connections comsapaiiconnectrw bname
2 Check w hether P4 service is started and have PI host name in
Netw eaver Administrator and check the Server settings
Go to Operation Management -gt Systems -gt StartampStop -gt Java EE
Services-gt P4 Provider check if the P4 service is started and also it
should have the PI host name
Ensure the value for the P4 port is open in the f irew all
3 Check if the follow ing parameters have the correct value
in Exchange profile
2 Check w hether P4 service is started and have PI host name in
Netw eaver Administrator and check the Server settings
Go to Operation Management -gt Systems -gt StartampStop -gt Java EE
Services-gt P4 Provider check if the P4 service is started and also it
should have the PI host name
Ensure the value for the P4 port is open in the f irew all
3 Check if the follow ing parameters have the correct value
in Exchange profile
- comsapaiiconnectdirectorymshttpsport
- comsapaiiconnectdirectorymshttpsport
- comsapaiiconnectrepositorymshttpsport
Please refer the note 1052984 in more details
Best regards
Probal
11042013 - 060951 CET - Info for SAP by Anandha Krishnan Hello Tsvetomir
Attached the test result OSS Connection test(MS)
Please check
Regards
Anand
10042013 - 150224 CET - Reply by SAP Hi Anand
Okay can you tell w hat does the MS info page say -gt open the URL
httpaduxpi028101msgservertextlogon
and provide me the output here
Thanks
Tsvetomir
09042013 - 132820 CET - Info for SAP by Anandha Krishnan Hello Tsvetomir
From SMMS transaction HTTP port for MS is mentioned as 8136
Otherw ise from the log f ile mentioned by you its mentioned as 8101
I have checked the router table and follow ing entries are already
maintained for the server for w hich w e are trying to access
D36 aduxpi02 PI
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 3236
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 8036
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 53600
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 53604
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 8101
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 3246
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 8046
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 54600
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 54604
Please revert in case of any clarif ications
Regards
Anand
Regards
Anand
09042013 - 125320 CET - Reply by SAP Hello
Please f ind your Message Server HTTP port into the dev_ms file located
into usrsapltSIDgtSCSltinstgtw orkdev_ms
There must be a log saying the HTTP port number like
HTTP port 81xx state LISTEN
Thanks
Tsvetomir
09042013 - 092853 CET - Info for SAP by Anandha Krishnan Hello Jorgen
Can you please explain the below connection parameters
msaduxpi028101P4
Please note that the instance number for D36 system running in ADUXPI02
is 36 and hence the connection parmeter mentioned above should be
adapted accordingly Kindly check if this information is helpful to
access the system
Regards
Anand
09042013 - 090739 CET - Reply by SAP Hi Anand
w e still get the follow ing error
Cannot connect to server using message server
msaduxpi028101P4
Do you know if w e get this error because of a missconfiguration or
do w e need to connect to this service
If w e need to connect to this service you should permit this access
in your saprouttab
SNC-connection from SAP to local R3-System for Support
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE ltyour servergtltportgt
The new saprouttab you can activate w ith the command saprouter -n
or w ith restarting your SAProuter
Sincerely
Joumlrgen Steger
On behalf of SAP Active Global Support
08042013 - 132930 CET - Info for SAP by Anandha Krishnan Hello Jorgen
Please note that SAP w as able to reach the system and w orked on this
issue earlier (please check on the message from SAP on 26032013 -
093917 in this thread) Since then w e have not made any changes to
the router table and hence there should not be any issue w ith the
connections as w ell from our end The connections for ID and IR are
opened as per SAP note 800267
Can you please check the connection from your side again
Regards
Anand
08042013 - 124349 CET - Reply by SAP Dear Customer
now w e get the error message
partner not reached ( server aduxpi02 service 8108 )
Location SapRouter on bissap1 (1952291165)
You can reconstruct the connection problem w ith executing the follow ing
command on your saprouter
telnet ltYour servergt ltdestination servicegt
example telnet 100200100100 3200
The data from ltYour servergt and ltdestination servicegt are
maintained from customer side w ith help of note 31515
When you get an error message after starting the above telnet please
check the definition of your service connection w ith the help
of note 31515 If the entries are correct please check the netw ork
connection betw een your saprouter and the instance of your
server Perhaps your internal f irew all doesnt allow this access
Sincerely
Joumlrgen Steger
On behalf of SAP Active Global Support
08042013 - 114634 CET - Info for SAP by Anandha Krishnan Hello Zoltan
Please note that this message is opened for D36 system but for
Please note that this message is opened for D36 system but for
installation number 0020531211
But the connection is open for D36 system w ith the installation number
20253508
Please see if this information is helpful for you to access the
connection
Regards
Anand
08042013 - 112749 CET - Info for Customer by SAP Hi Anand
as the connection is still not possible I have forw arded your message
to the netw ork support team You w ill be contacted shortly
w ith best regards
Zoltan Keller
SAP Active Global Support
05042013 - 055051 CET - Info for SAP by Anandha Krishnan Hello Zoltan
Please check the connection now and revert
Regards
Anand
04042013 - 123508 CET - Reply by SAP Dear Customer
your message is back w ith the SUS component To continue analyzing
your issue w e still need to connect to your PI integration repdir
As per my understanding the connection should be done via
Cust Installation SID
34482 Borealis AS 0020253508 D36
How ever this connection is currently not available
Could you please reopen it and make sure valid userdata for logon
is still available
w ith best regards
Zoltan Keller
SRM Senior Support Engineer
AGS Primary Support
Business Suite amp Technology
02042013 - 152917 CET - Info for Customer by SAP Dear Customer
Our developer is already assigned to this case Due to the Easter Holiday there w ere some delays Please
kindly w ait and our developer w ill
get back to you soon
Thanks a lot for your understanding
Regards
Kingston
Manager on Duty in IMS SAP Critical Incident Management Team
02042013 - 124517 CET - Call from Customer by SAP Customer Call
Performed on 02042013 144323
Contact person Mr Yaser Abdulla Al-Ali
Reason for call
Request to speed up processing
Subject of conversation
Received email in the Support MENA amilbox requesting to speed up
Informed that w e have updated the message w ith the email and have
taken necessary actions Attached is the SRM upgrade actio log
Kindly check and assist
Kindly check and assist
Contact yaseralaliborougecom
02042013 - 124322 CET - Call to Customer by SAP Customer Call
Performed on 02042013 143952
Contact person Mr Yaser Abdulla Al-Ali
Status of discussion
Customer reached
Subject of conversation
Issue in development system Error w hile transferring vendor from ECC
to MM SRM upgrade planned on production system once the issue is
resolved It is a show stopper No w ork around 10 consultants are
affected It is a show stopper Stuck in the development phase
Deadline to complete the testing is passed by R3 connections are
under D36 system
Contact 971501777888
27032013 - 053504 CET - Info for SAP by Anandha Krishnan Hello Zoltan
Connections are open and access details are also available I have
maintained the details
Please check and revert
Regards
Anadn
26032013 - 144055 CET - Reply by SAP Hi Anand
the connections got closed again could you please reopen the connectionsintegration repositorydirectory for
D36 and make sure userdata
is still valid and provided
w ith best regards
Zoltan Keller
SRM Senior Support Engineer
AGS Primary Support
Business Suite amp Technology
26032013 - 093917 CET - Info for Customer by SAP Hello Anand
We w ere indeed looking at system D36 of installation 20531211
The access to the Integration Directory and Integration Repository
of the follow ing system is now up and running
Cust Installation SID
34482 Borealis AS 0020253508 D36
Well send this message back to our consultant to process the original
problem
Best regards
Lothar Juenger
External
On behalf of SAP Active Global Support
26032013 - 091436 CET - Info for SAP by Anandha Krishnan Hello Lothar
Please check the f ile attached w ith this message The connections are
open as mentioned in the note Can you give us more information like
log or trace to see w here the problem is
I believe you are accessing a w rong system Please access the system
w ith the installation number 20253508
Regards
Anand
26032013 - 083005 CET - Reply by SAP
Hello Anand
The required service connections are still being closed
D36 SAP Product Vers SAP NETWEAVER PI 71
R3 Support Opened for 13 Days and 0512 hours
Integration Directory Closed
Integration Repository Closed
Please open the connections w ith the help of SAP Note 800267
Best regards
Lothar Juenger
External
On behalf of SAP Active Global Support
26032013 - 075432 CET - Info for SAP by Anandha Krishnan Hello Lothar
Can you please check the connections now and feedback
Thanks and Regards
Anand
26032013 - 063754 CET - Reply by SAP Hello
The required service connections are still being closed
D36 SAP Product Vers SAP NETWEAVER PI 71
R3 Support Opened for 13 Days and 0705 hours
Integration Directory Closed
Integration Repository Closed
Please open the connections w ith the help of SAP Note 800267
Best regards
Lothar Juenger
External
On behalf of SAP Active Global Support
26032013 - 054116 CET - Info for SAP by Nishant Nishant Keloth Hi Suppiort Team
The connection is open from our end
Please check and confirm
Regards
Nishant
25032013 - 105053 CET - Reply by SAP System D36
Hello
you open only the R3 support but
Integration Directory
Integration Repository
is still closed
Best regards
Karin Weik
AGS Primary Support - RCSC Europe
25032013 - 054438 CET - Info for SAP by Nishant Nishant Keloth Hi Support Team
Please ceck now the connection is opened
Regards
Nishant
25032013 - 032503 CET - Reply by SAP Dear Customer
Connection Type Integration Directory and Integration Repository
System D36
Currently above connection is closed In order for us to test please
open it again
Best regards
Cecilia Koh
AGS Primary Support - RCSC Asia
24032013 - 071306 CET - Info for SAP by Nishant Nishant Keloth Hi Support Team
Please recheck the connection
Regards
Nishant
21032013 - 023333 CET - Reply by SAP Dear Customer
The access to the Integration Directory and Integration Repository of
system D36 currently fails
Partner Not Reached (1952291165 service 3299)
Location SapRouter on sapserv2
Unable to connect to remote host Connection refused
Please verify if your SNC SAProuter process is currently being
started on bissap1 (19522911653299) in order for SAP to
remote access to your system(s)
Could you also verify w ith your netw ork team if the follow ing incoming
firew all rule has been released
Source Destination Firew all Forw arding Rule
1943913134 19522911653299tcp bissap13299tcp
Best regards
Lothar Juenger
AGS Primary Support - RCSC Asia
18032013 - 124050 CET - Info for SAP by Idi Kurniawan Hi Tulika
Were in the midst of upgrading SRM 50 to 702
Weve imported XI Content SAP APPL 605 SRM SERVER 702 and SRM SERVER
IC 702 Then w e built the Plan-Driven Procurement 702 based on the ES
Repository (menu Tools-gtApply Model from ES Repository) So this is a
standard scenario from SAP
We tested using the simplest scenario Transfer of Vendor (Supplier)
data from ECC to SRM But unfortunately there is an error in the
mapping MM2SUSSupplierPortal see the attachment Please have a look at
the mapping since this is a standard content that w eve got by
importing the XI content
And w e also found some error w hile opening the mapping
MM2SUSOrderCreate Target message Message Type PurchaseOrderRequest
does not exist in softw are component version ID
ea7447626d1611dd82b2fa630a424100 And there are others mapping that
have the same error Please also check this
Thank you
18032013 - 094321 CET - Reply by SAP Dear Customer
I have taken over your issue and w ill investigate from PI perspective
I w ould require few information from your side
- Please explain the end to end Business Scenario
- Please explain the end to end Business Scenario
Like
Sender -gt Sender Adapter -gt PI[(SID )(Mapping )(BPM )] -gt
Receiver Adapter -gt Receiver
I understand that D36 is PI systemcan you please check the R3
connection as it is not w orking and provide me w ith example
message id
Please also send us the ComponentInfo (XSL or XML) f ile
Execute URL httpltXIHOSTgtltJ2EEPortgtindexhtml -gt SystemInfo -gt
ComponentInfo-gt Softw areComponentsxsl
by using an user w ith java engine administration rights like
J2EE_ADMIN
Regards
Tulika Bhatt
Business Suite amp Technology
SAP Active Global Support
14032013 - 095732 CET - Info for SAP by Dinesh Kumar We have already entry in saprout tab also as per the port of RMI for ID
and IR
D36 aduxpi02 PI
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 3236
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 8036
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 53600
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 53604
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 8101
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 3246
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 8046
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 54600
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 54604
14032013 - 091803 CET - Info for SAP by Dinesh Kumar Integration Directory bissap1 Kumar Dinesh 026070273 400 hours 9
days 359 hours Kumar Dinesh
Integration Repository bissap1 Kumar Dinesh 026070273 400 hours 9
days 359 hours Kumar Dinesh
The connection is already open
Please check
14032013 - 063823 CET - Reply by SAP Dear Customer
The IR and ID service connection to your D36 system is still not
possible
Please check if the RMI port and the HTTP port defined in SAP Support
Portal are correct Please use the SAP note 800267 on the command to
check the RMI port
Regards
Safii Asmore
AGS Primary Support - RCSC Asia
14032013 - 060517 CET - Info for SAP by Nishant Nishant Keloth The connection is open
Regards
Nishant
14032013 - 024433 CET - Reply by SAP Dear Customer
Connection Type Integration Directory and Repository
System D36
Due to issue w ith the service connection to your D36 system
this message w as forw arded to our R3 Netw ork Support Group
The service connection has closed before I have a chance to test the
remote connection Appreciate if you could re-open the service
connection again and send this message back to SAP
connection again and send this message back to SAP
Regards
Safii Asmore
SAP Netw ork Support Group
10032013 - 111426 CET - Info for SAP by Nishant Nishant Keloth Hi SUpport Team
The connection has been provided
For test data you can reprocess the IDOC
0000000006531842
0000000006532356
SRM Version is - SRM 702
Regards
Nishant
06032013 - 101316 CET - Reply by SAP Dear Mr Nishant Nishant Keloth
thank You for Your message
Please allow me to analyse this issue in Your system environment
Is D36 Your PI system
Please set up support connection to Your Integration Repository
Directory according to follow ing SAP Note
800267 - Integration Repositorydirectory service connections
Please provide example IDoc document so I can test
Please also provide details about Your SRM SUS system release Is it a
SUS 700 701 or 702
Thank You
Kind regards
Gergo Domjan
Support Engineer
AGS Primary Support
SAP Notes
SAP Notes which have been implemented to resolve the issue
Please f ill out the follow ing table w ith SAP Note numbers you have implemented to resolve the problem and give a short description of the result
Note number
Not relevant
Implemented and
still in systems
Implemented but
removed afterw ards
Comment
Contacts amp Notifications
Name Phone Number Mobile Telephone E-Mail Notif ication
Reporter Nishant Nishant Keloth +971 26070274 +971 558633952 nishantkelothborougecom By SMS By e-mail
Opening System Other Idi Kurniaw an +971 026070245 +971 026070245 idikurniaw anborougecom By SMS By e-mail
Other Anandha Krishnan R +971 566138040 +971 566138040 anandhakrishnanborougecom By SMS By e-mail
Other Dinesh Kumar +971 026070273 +971 0505446016 dineshkumarborougecom By SMS By e-mail
SAP Notes
0001117249 Incomplete Registration of PI components in SLD
0001851677 SUS-XI Current SUS message mapping
0001857094 SUS-XI Current SUS scenario content
Attachments
Attachments
Enter unique f ile description No file chosenChoose File Upload
Description File Name Created from Date Time -
Enter unique f ile description SUS Error-1docx Nishant Nishant Keloth 06032013 0829
Final version SUS Error-1docx Nishant Nishant Keloth 06032013 0842
SystemConnection SystemConnection_SAPdocx Anandha Krishnan 26032013 0913
OSS Connection test(MS) OSS Connection test_Tsvetomirdocx Anandha Krishnan 11042013 0609
Mappingpng Mappingpng SAP 24042013 1325
Mapping Error After Delete Function MM2SUSSupplierPortal_errorPNG Idi Kurniaw an 25042013 0614
Mapping Error After Import MM2SUSSupplierPortal_error_after_importPNG Idi Kurniaw an 29042013 0949
After Note 1851677 After Note 1851677docx Idi Kurniaw an 01052013 0905
After Note 1857094 After Note 1857094docx Idi Kurniaw an 14052013 1046
Interface Mapping Interface Mappingdocx Idi Kurniaw an 14052013 1242
Directory Associationjpg Directory Associationjpg SAP 03072013 1450
Repository Associationjpg Repository Associationjpg SAP 03072013 1450
RWB Associationjpg RWB Associationjpg SAP 03072013 1450
CPA Cache Refresh CPAtxt Idi Kurniaw an 04072013 0819
Mapping Runtime Cache Refresh Mapping Runtimetxt Idi Kurniaw an 04072013 0819
CPA CPACachetxt Dinesh Kumar 07072013 0845
Mapping Mappingtxt Dinesh Kumar 07072013 0845
Save Message Send Message Close Message Action Log Print
24042013 - 130640 CET - Info for SAP by Nishant Nishant Keloth Hi Marius
Initially there w as an error w hile testing a scenario Unable to f ind
resourceMM2SUSSupplierPortal Based on some note w hich I forgot
w e did a dummy change by putting a space after ther description of the
Message Mapping MM2SUSSupplierPortal then reactivate the Message
Mapping It turned out that there is an error in the Message Mapping
Since this is a standard object w hich w e have just imported please
help to f ind the cause of the errorWe have attached the screen shot of
the error log but w ere unable to identify w hich segment contains the
error as the message is not specif ic
Regards
Idi Kurniaw an
24042013 - 121248 CET - Reply by SAP Hi Anand
I took over this ticket now In the attached documents I can see that
you have changed the standard mapping MM2SUSSupplierPortal but the
activation fails now becuase of a syntax error As the access to the
integration builder in your system is not possible pleas eprovide me
w ith a screen shot of the systax error protocoll I need to know w hich
element or maybe user defined funtion triggers this error
Best regards
Marius Mayer
SRM Development Support
SAP Germany
23042013 - 103823 CET - Info for Customer by SAP Hi Anand
I have forw arded your message to the next support level One of my
colleagues w ill process your message further and update you as soon
as possible
w ith best regards
Zoltan Keller
SAP Active Global Support
22042013 - 061526 CET - Info for SAP by Anandha Krishnan Hello Zoltan
Sorry but We do not have WTS connection any now and hence its not
possible Can w e try w ith w ebex session
Regards
Anand
18042013 - 131934 CET - Reply by SAP Hi Anand
I still having issues connection to your integration repository and
directory to check the content and the issue Could you please
advise if it w ill be possible for you to provide any WTS connection
to any system of yours from w here the PI systems integration
repository and directory w ould be accessible
w ith best regards
Zoltan Keller
SAP Active Global Support
16042013 - 062342 CET - Info for SAP by Anandha Krishnan Hello Zoltan
Access data is maintained and validity extended
Please check
Regards
Anand
15042013 - 152328 CET - Reply by SAP Dear Customer
the access data for system D36 (installation 0020253508) in the secure
area has expired Could you please update w ith valid userdata
w ith best regards
Zoltan Keller
SAP Active Global Support
15042013 - 080715 CET - Call to Customer by SAP Customer Call
Performed on 15042013 100705
Contact person Mr Nishant Nishant Keloth
Status of discussion
Customer reached
Subject of conversation
Called customer to discuss the issue
14042013 - 125608 CET - Info for SAP by Nishant Nishant Keloth Hi SAP SUpport
Thanks for your support
Is this the solution to the XIPI issue or the solution for accessing
the XIPI system from your end
Reagrds
Nishant
14042013 - 073319 CET - Reply by SAP
Dear Customer
1 Could you please check the fully qualif ied domain name is being used
in the icmhost_name_full
Please also check the FQDN have been defined in the Exchange Profile
Connections comsapaiiconnectlandscapename
Connections comsapaiiconnectrepositorymshost
Connections comsapaiiconnectintegrationservername
Connections comsapaiiconnectrw br3mshost
Connections comsapaiiconnectintegrationserverr3mshost
Connections comsapaiiconnectdirectorymshost
Connections comsapaiiconnectrepositoryname
Connections comsapaiiconnectdirectoryname
Connections comsapaiiconnectcrname
Connections comsapaiiconnectrw bname
2 Check w hether P4 service is started and have PI host name in
Netw eaver Administrator and check the Server settings
Go to Operation Management -gt Systems -gt StartampStop -gt Java EE
Services-gt P4 Provider check if the P4 service is started and also it
should have the PI host name
Ensure the value for the P4 port is open in the f irew all
3 Check if the follow ing parameters have the correct value
in Exchange profile
2 Check w hether P4 service is started and have PI host name in
Netw eaver Administrator and check the Server settings
Go to Operation Management -gt Systems -gt StartampStop -gt Java EE
Services-gt P4 Provider check if the P4 service is started and also it
should have the PI host name
Ensure the value for the P4 port is open in the f irew all
3 Check if the follow ing parameters have the correct value
in Exchange profile
- comsapaiiconnectdirectorymshttpsport
- comsapaiiconnectdirectorymshttpsport
- comsapaiiconnectrepositorymshttpsport
Please refer the note 1052984 in more details
Best regards
Probal
11042013 - 060951 CET - Info for SAP by Anandha Krishnan Hello Tsvetomir
Attached the test result OSS Connection test(MS)
Please check
Regards
Anand
10042013 - 150224 CET - Reply by SAP Hi Anand
Okay can you tell w hat does the MS info page say -gt open the URL
httpaduxpi028101msgservertextlogon
and provide me the output here
Thanks
Tsvetomir
09042013 - 132820 CET - Info for SAP by Anandha Krishnan Hello Tsvetomir
From SMMS transaction HTTP port for MS is mentioned as 8136
Otherw ise from the log f ile mentioned by you its mentioned as 8101
I have checked the router table and follow ing entries are already
maintained for the server for w hich w e are trying to access
D36 aduxpi02 PI
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 3236
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 8036
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 53600
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 53604
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 8101
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 3246
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 8046
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 54600
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 54604
Please revert in case of any clarif ications
Regards
Anand
Regards
Anand
09042013 - 125320 CET - Reply by SAP Hello
Please f ind your Message Server HTTP port into the dev_ms file located
into usrsapltSIDgtSCSltinstgtw orkdev_ms
There must be a log saying the HTTP port number like
HTTP port 81xx state LISTEN
Thanks
Tsvetomir
09042013 - 092853 CET - Info for SAP by Anandha Krishnan Hello Jorgen
Can you please explain the below connection parameters
msaduxpi028101P4
Please note that the instance number for D36 system running in ADUXPI02
is 36 and hence the connection parmeter mentioned above should be
adapted accordingly Kindly check if this information is helpful to
access the system
Regards
Anand
09042013 - 090739 CET - Reply by SAP Hi Anand
w e still get the follow ing error
Cannot connect to server using message server
msaduxpi028101P4
Do you know if w e get this error because of a missconfiguration or
do w e need to connect to this service
If w e need to connect to this service you should permit this access
in your saprouttab
SNC-connection from SAP to local R3-System for Support
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE ltyour servergtltportgt
The new saprouttab you can activate w ith the command saprouter -n
or w ith restarting your SAProuter
Sincerely
Joumlrgen Steger
On behalf of SAP Active Global Support
08042013 - 132930 CET - Info for SAP by Anandha Krishnan Hello Jorgen
Please note that SAP w as able to reach the system and w orked on this
issue earlier (please check on the message from SAP on 26032013 -
093917 in this thread) Since then w e have not made any changes to
the router table and hence there should not be any issue w ith the
connections as w ell from our end The connections for ID and IR are
opened as per SAP note 800267
Can you please check the connection from your side again
Regards
Anand
08042013 - 124349 CET - Reply by SAP Dear Customer
now w e get the error message
partner not reached ( server aduxpi02 service 8108 )
Location SapRouter on bissap1 (1952291165)
You can reconstruct the connection problem w ith executing the follow ing
command on your saprouter
telnet ltYour servergt ltdestination servicegt
example telnet 100200100100 3200
The data from ltYour servergt and ltdestination servicegt are
maintained from customer side w ith help of note 31515
When you get an error message after starting the above telnet please
check the definition of your service connection w ith the help
of note 31515 If the entries are correct please check the netw ork
connection betw een your saprouter and the instance of your
server Perhaps your internal f irew all doesnt allow this access
Sincerely
Joumlrgen Steger
On behalf of SAP Active Global Support
08042013 - 114634 CET - Info for SAP by Anandha Krishnan Hello Zoltan
Please note that this message is opened for D36 system but for
Please note that this message is opened for D36 system but for
installation number 0020531211
But the connection is open for D36 system w ith the installation number
20253508
Please see if this information is helpful for you to access the
connection
Regards
Anand
08042013 - 112749 CET - Info for Customer by SAP Hi Anand
as the connection is still not possible I have forw arded your message
to the netw ork support team You w ill be contacted shortly
w ith best regards
Zoltan Keller
SAP Active Global Support
05042013 - 055051 CET - Info for SAP by Anandha Krishnan Hello Zoltan
Please check the connection now and revert
Regards
Anand
04042013 - 123508 CET - Reply by SAP Dear Customer
your message is back w ith the SUS component To continue analyzing
your issue w e still need to connect to your PI integration repdir
As per my understanding the connection should be done via
Cust Installation SID
34482 Borealis AS 0020253508 D36
How ever this connection is currently not available
Could you please reopen it and make sure valid userdata for logon
is still available
w ith best regards
Zoltan Keller
SRM Senior Support Engineer
AGS Primary Support
Business Suite amp Technology
02042013 - 152917 CET - Info for Customer by SAP Dear Customer
Our developer is already assigned to this case Due to the Easter Holiday there w ere some delays Please
kindly w ait and our developer w ill
get back to you soon
Thanks a lot for your understanding
Regards
Kingston
Manager on Duty in IMS SAP Critical Incident Management Team
02042013 - 124517 CET - Call from Customer by SAP Customer Call
Performed on 02042013 144323
Contact person Mr Yaser Abdulla Al-Ali
Reason for call
Request to speed up processing
Subject of conversation
Received email in the Support MENA amilbox requesting to speed up
Informed that w e have updated the message w ith the email and have
taken necessary actions Attached is the SRM upgrade actio log
Kindly check and assist
Kindly check and assist
Contact yaseralaliborougecom
02042013 - 124322 CET - Call to Customer by SAP Customer Call
Performed on 02042013 143952
Contact person Mr Yaser Abdulla Al-Ali
Status of discussion
Customer reached
Subject of conversation
Issue in development system Error w hile transferring vendor from ECC
to MM SRM upgrade planned on production system once the issue is
resolved It is a show stopper No w ork around 10 consultants are
affected It is a show stopper Stuck in the development phase
Deadline to complete the testing is passed by R3 connections are
under D36 system
Contact 971501777888
27032013 - 053504 CET - Info for SAP by Anandha Krishnan Hello Zoltan
Connections are open and access details are also available I have
maintained the details
Please check and revert
Regards
Anadn
26032013 - 144055 CET - Reply by SAP Hi Anand
the connections got closed again could you please reopen the connectionsintegration repositorydirectory for
D36 and make sure userdata
is still valid and provided
w ith best regards
Zoltan Keller
SRM Senior Support Engineer
AGS Primary Support
Business Suite amp Technology
26032013 - 093917 CET - Info for Customer by SAP Hello Anand
We w ere indeed looking at system D36 of installation 20531211
The access to the Integration Directory and Integration Repository
of the follow ing system is now up and running
Cust Installation SID
34482 Borealis AS 0020253508 D36
Well send this message back to our consultant to process the original
problem
Best regards
Lothar Juenger
External
On behalf of SAP Active Global Support
26032013 - 091436 CET - Info for SAP by Anandha Krishnan Hello Lothar
Please check the f ile attached w ith this message The connections are
open as mentioned in the note Can you give us more information like
log or trace to see w here the problem is
I believe you are accessing a w rong system Please access the system
w ith the installation number 20253508
Regards
Anand
26032013 - 083005 CET - Reply by SAP
Hello Anand
The required service connections are still being closed
D36 SAP Product Vers SAP NETWEAVER PI 71
R3 Support Opened for 13 Days and 0512 hours
Integration Directory Closed
Integration Repository Closed
Please open the connections w ith the help of SAP Note 800267
Best regards
Lothar Juenger
External
On behalf of SAP Active Global Support
26032013 - 075432 CET - Info for SAP by Anandha Krishnan Hello Lothar
Can you please check the connections now and feedback
Thanks and Regards
Anand
26032013 - 063754 CET - Reply by SAP Hello
The required service connections are still being closed
D36 SAP Product Vers SAP NETWEAVER PI 71
R3 Support Opened for 13 Days and 0705 hours
Integration Directory Closed
Integration Repository Closed
Please open the connections w ith the help of SAP Note 800267
Best regards
Lothar Juenger
External
On behalf of SAP Active Global Support
26032013 - 054116 CET - Info for SAP by Nishant Nishant Keloth Hi Suppiort Team
The connection is open from our end
Please check and confirm
Regards
Nishant
25032013 - 105053 CET - Reply by SAP System D36
Hello
you open only the R3 support but
Integration Directory
Integration Repository
is still closed
Best regards
Karin Weik
AGS Primary Support - RCSC Europe
25032013 - 054438 CET - Info for SAP by Nishant Nishant Keloth Hi Support Team
Please ceck now the connection is opened
Regards
Nishant
25032013 - 032503 CET - Reply by SAP Dear Customer
Connection Type Integration Directory and Integration Repository
System D36
Currently above connection is closed In order for us to test please
open it again
Best regards
Cecilia Koh
AGS Primary Support - RCSC Asia
24032013 - 071306 CET - Info for SAP by Nishant Nishant Keloth Hi Support Team
Please recheck the connection
Regards
Nishant
21032013 - 023333 CET - Reply by SAP Dear Customer
The access to the Integration Directory and Integration Repository of
system D36 currently fails
Partner Not Reached (1952291165 service 3299)
Location SapRouter on sapserv2
Unable to connect to remote host Connection refused
Please verify if your SNC SAProuter process is currently being
started on bissap1 (19522911653299) in order for SAP to
remote access to your system(s)
Could you also verify w ith your netw ork team if the follow ing incoming
firew all rule has been released
Source Destination Firew all Forw arding Rule
1943913134 19522911653299tcp bissap13299tcp
Best regards
Lothar Juenger
AGS Primary Support - RCSC Asia
18032013 - 124050 CET - Info for SAP by Idi Kurniawan Hi Tulika
Were in the midst of upgrading SRM 50 to 702
Weve imported XI Content SAP APPL 605 SRM SERVER 702 and SRM SERVER
IC 702 Then w e built the Plan-Driven Procurement 702 based on the ES
Repository (menu Tools-gtApply Model from ES Repository) So this is a
standard scenario from SAP
We tested using the simplest scenario Transfer of Vendor (Supplier)
data from ECC to SRM But unfortunately there is an error in the
mapping MM2SUSSupplierPortal see the attachment Please have a look at
the mapping since this is a standard content that w eve got by
importing the XI content
And w e also found some error w hile opening the mapping
MM2SUSOrderCreate Target message Message Type PurchaseOrderRequest
does not exist in softw are component version ID
ea7447626d1611dd82b2fa630a424100 And there are others mapping that
have the same error Please also check this
Thank you
18032013 - 094321 CET - Reply by SAP Dear Customer
I have taken over your issue and w ill investigate from PI perspective
I w ould require few information from your side
- Please explain the end to end Business Scenario
- Please explain the end to end Business Scenario
Like
Sender -gt Sender Adapter -gt PI[(SID )(Mapping )(BPM )] -gt
Receiver Adapter -gt Receiver
I understand that D36 is PI systemcan you please check the R3
connection as it is not w orking and provide me w ith example
message id
Please also send us the ComponentInfo (XSL or XML) f ile
Execute URL httpltXIHOSTgtltJ2EEPortgtindexhtml -gt SystemInfo -gt
ComponentInfo-gt Softw areComponentsxsl
by using an user w ith java engine administration rights like
J2EE_ADMIN
Regards
Tulika Bhatt
Business Suite amp Technology
SAP Active Global Support
14032013 - 095732 CET - Info for SAP by Dinesh Kumar We have already entry in saprout tab also as per the port of RMI for ID
and IR
D36 aduxpi02 PI
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 3236
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 8036
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 53600
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 53604
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 8101
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 3246
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 8046
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 54600
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 54604
14032013 - 091803 CET - Info for SAP by Dinesh Kumar Integration Directory bissap1 Kumar Dinesh 026070273 400 hours 9
days 359 hours Kumar Dinesh
Integration Repository bissap1 Kumar Dinesh 026070273 400 hours 9
days 359 hours Kumar Dinesh
The connection is already open
Please check
14032013 - 063823 CET - Reply by SAP Dear Customer
The IR and ID service connection to your D36 system is still not
possible
Please check if the RMI port and the HTTP port defined in SAP Support
Portal are correct Please use the SAP note 800267 on the command to
check the RMI port
Regards
Safii Asmore
AGS Primary Support - RCSC Asia
14032013 - 060517 CET - Info for SAP by Nishant Nishant Keloth The connection is open
Regards
Nishant
14032013 - 024433 CET - Reply by SAP Dear Customer
Connection Type Integration Directory and Repository
System D36
Due to issue w ith the service connection to your D36 system
this message w as forw arded to our R3 Netw ork Support Group
The service connection has closed before I have a chance to test the
remote connection Appreciate if you could re-open the service
connection again and send this message back to SAP
connection again and send this message back to SAP
Regards
Safii Asmore
SAP Netw ork Support Group
10032013 - 111426 CET - Info for SAP by Nishant Nishant Keloth Hi SUpport Team
The connection has been provided
For test data you can reprocess the IDOC
0000000006531842
0000000006532356
SRM Version is - SRM 702
Regards
Nishant
06032013 - 101316 CET - Reply by SAP Dear Mr Nishant Nishant Keloth
thank You for Your message
Please allow me to analyse this issue in Your system environment
Is D36 Your PI system
Please set up support connection to Your Integration Repository
Directory according to follow ing SAP Note
800267 - Integration Repositorydirectory service connections
Please provide example IDoc document so I can test
Please also provide details about Your SRM SUS system release Is it a
SUS 700 701 or 702
Thank You
Kind regards
Gergo Domjan
Support Engineer
AGS Primary Support
SAP Notes
SAP Notes which have been implemented to resolve the issue
Please f ill out the follow ing table w ith SAP Note numbers you have implemented to resolve the problem and give a short description of the result
Note number
Not relevant
Implemented and
still in systems
Implemented but
removed afterw ards
Comment
Contacts amp Notifications
Name Phone Number Mobile Telephone E-Mail Notif ication
Reporter Nishant Nishant Keloth +971 26070274 +971 558633952 nishantkelothborougecom By SMS By e-mail
Opening System Other Idi Kurniaw an +971 026070245 +971 026070245 idikurniaw anborougecom By SMS By e-mail
Other Anandha Krishnan R +971 566138040 +971 566138040 anandhakrishnanborougecom By SMS By e-mail
Other Dinesh Kumar +971 026070273 +971 0505446016 dineshkumarborougecom By SMS By e-mail
SAP Notes
0001117249 Incomplete Registration of PI components in SLD
0001851677 SUS-XI Current SUS message mapping
0001857094 SUS-XI Current SUS scenario content
Attachments
Attachments
Enter unique f ile description No file chosenChoose File Upload
Description File Name Created from Date Time -
Enter unique f ile description SUS Error-1docx Nishant Nishant Keloth 06032013 0829
Final version SUS Error-1docx Nishant Nishant Keloth 06032013 0842
SystemConnection SystemConnection_SAPdocx Anandha Krishnan 26032013 0913
OSS Connection test(MS) OSS Connection test_Tsvetomirdocx Anandha Krishnan 11042013 0609
Mappingpng Mappingpng SAP 24042013 1325
Mapping Error After Delete Function MM2SUSSupplierPortal_errorPNG Idi Kurniaw an 25042013 0614
Mapping Error After Import MM2SUSSupplierPortal_error_after_importPNG Idi Kurniaw an 29042013 0949
After Note 1851677 After Note 1851677docx Idi Kurniaw an 01052013 0905
After Note 1857094 After Note 1857094docx Idi Kurniaw an 14052013 1046
Interface Mapping Interface Mappingdocx Idi Kurniaw an 14052013 1242
Directory Associationjpg Directory Associationjpg SAP 03072013 1450
Repository Associationjpg Repository Associationjpg SAP 03072013 1450
RWB Associationjpg RWB Associationjpg SAP 03072013 1450
CPA Cache Refresh CPAtxt Idi Kurniaw an 04072013 0819
Mapping Runtime Cache Refresh Mapping Runtimetxt Idi Kurniaw an 04072013 0819
CPA CPACachetxt Dinesh Kumar 07072013 0845
Mapping Mappingtxt Dinesh Kumar 07072013 0845
Save Message Send Message Close Message Action Log Print
Regards
Anand
15042013 - 152328 CET - Reply by SAP Dear Customer
the access data for system D36 (installation 0020253508) in the secure
area has expired Could you please update w ith valid userdata
w ith best regards
Zoltan Keller
SAP Active Global Support
15042013 - 080715 CET - Call to Customer by SAP Customer Call
Performed on 15042013 100705
Contact person Mr Nishant Nishant Keloth
Status of discussion
Customer reached
Subject of conversation
Called customer to discuss the issue
14042013 - 125608 CET - Info for SAP by Nishant Nishant Keloth Hi SAP SUpport
Thanks for your support
Is this the solution to the XIPI issue or the solution for accessing
the XIPI system from your end
Reagrds
Nishant
14042013 - 073319 CET - Reply by SAP
Dear Customer
1 Could you please check the fully qualif ied domain name is being used
in the icmhost_name_full
Please also check the FQDN have been defined in the Exchange Profile
Connections comsapaiiconnectlandscapename
Connections comsapaiiconnectrepositorymshost
Connections comsapaiiconnectintegrationservername
Connections comsapaiiconnectrw br3mshost
Connections comsapaiiconnectintegrationserverr3mshost
Connections comsapaiiconnectdirectorymshost
Connections comsapaiiconnectrepositoryname
Connections comsapaiiconnectdirectoryname
Connections comsapaiiconnectcrname
Connections comsapaiiconnectrw bname
2 Check w hether P4 service is started and have PI host name in
Netw eaver Administrator and check the Server settings
Go to Operation Management -gt Systems -gt StartampStop -gt Java EE
Services-gt P4 Provider check if the P4 service is started and also it
should have the PI host name
Ensure the value for the P4 port is open in the f irew all
3 Check if the follow ing parameters have the correct value
in Exchange profile
2 Check w hether P4 service is started and have PI host name in
Netw eaver Administrator and check the Server settings
Go to Operation Management -gt Systems -gt StartampStop -gt Java EE
Services-gt P4 Provider check if the P4 service is started and also it
should have the PI host name
Ensure the value for the P4 port is open in the f irew all
3 Check if the follow ing parameters have the correct value
in Exchange profile
- comsapaiiconnectdirectorymshttpsport
- comsapaiiconnectdirectorymshttpsport
- comsapaiiconnectrepositorymshttpsport
Please refer the note 1052984 in more details
Best regards
Probal
11042013 - 060951 CET - Info for SAP by Anandha Krishnan Hello Tsvetomir
Attached the test result OSS Connection test(MS)
Please check
Regards
Anand
10042013 - 150224 CET - Reply by SAP Hi Anand
Okay can you tell w hat does the MS info page say -gt open the URL
httpaduxpi028101msgservertextlogon
and provide me the output here
Thanks
Tsvetomir
09042013 - 132820 CET - Info for SAP by Anandha Krishnan Hello Tsvetomir
From SMMS transaction HTTP port for MS is mentioned as 8136
Otherw ise from the log f ile mentioned by you its mentioned as 8101
I have checked the router table and follow ing entries are already
maintained for the server for w hich w e are trying to access
D36 aduxpi02 PI
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 3236
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 8036
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 53600
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 53604
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 8101
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 3246
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 8046
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 54600
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 54604
Please revert in case of any clarif ications
Regards
Anand
Regards
Anand
09042013 - 125320 CET - Reply by SAP Hello
Please f ind your Message Server HTTP port into the dev_ms file located
into usrsapltSIDgtSCSltinstgtw orkdev_ms
There must be a log saying the HTTP port number like
HTTP port 81xx state LISTEN
Thanks
Tsvetomir
09042013 - 092853 CET - Info for SAP by Anandha Krishnan Hello Jorgen
Can you please explain the below connection parameters
msaduxpi028101P4
Please note that the instance number for D36 system running in ADUXPI02
is 36 and hence the connection parmeter mentioned above should be
adapted accordingly Kindly check if this information is helpful to
access the system
Regards
Anand
09042013 - 090739 CET - Reply by SAP Hi Anand
w e still get the follow ing error
Cannot connect to server using message server
msaduxpi028101P4
Do you know if w e get this error because of a missconfiguration or
do w e need to connect to this service
If w e need to connect to this service you should permit this access
in your saprouttab
SNC-connection from SAP to local R3-System for Support
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE ltyour servergtltportgt
The new saprouttab you can activate w ith the command saprouter -n
or w ith restarting your SAProuter
Sincerely
Joumlrgen Steger
On behalf of SAP Active Global Support
08042013 - 132930 CET - Info for SAP by Anandha Krishnan Hello Jorgen
Please note that SAP w as able to reach the system and w orked on this
issue earlier (please check on the message from SAP on 26032013 -
093917 in this thread) Since then w e have not made any changes to
the router table and hence there should not be any issue w ith the
connections as w ell from our end The connections for ID and IR are
opened as per SAP note 800267
Can you please check the connection from your side again
Regards
Anand
08042013 - 124349 CET - Reply by SAP Dear Customer
now w e get the error message
partner not reached ( server aduxpi02 service 8108 )
Location SapRouter on bissap1 (1952291165)
You can reconstruct the connection problem w ith executing the follow ing
command on your saprouter
telnet ltYour servergt ltdestination servicegt
example telnet 100200100100 3200
The data from ltYour servergt and ltdestination servicegt are
maintained from customer side w ith help of note 31515
When you get an error message after starting the above telnet please
check the definition of your service connection w ith the help
of note 31515 If the entries are correct please check the netw ork
connection betw een your saprouter and the instance of your
server Perhaps your internal f irew all doesnt allow this access
Sincerely
Joumlrgen Steger
On behalf of SAP Active Global Support
08042013 - 114634 CET - Info for SAP by Anandha Krishnan Hello Zoltan
Please note that this message is opened for D36 system but for
Please note that this message is opened for D36 system but for
installation number 0020531211
But the connection is open for D36 system w ith the installation number
20253508
Please see if this information is helpful for you to access the
connection
Regards
Anand
08042013 - 112749 CET - Info for Customer by SAP Hi Anand
as the connection is still not possible I have forw arded your message
to the netw ork support team You w ill be contacted shortly
w ith best regards
Zoltan Keller
SAP Active Global Support
05042013 - 055051 CET - Info for SAP by Anandha Krishnan Hello Zoltan
Please check the connection now and revert
Regards
Anand
04042013 - 123508 CET - Reply by SAP Dear Customer
your message is back w ith the SUS component To continue analyzing
your issue w e still need to connect to your PI integration repdir
As per my understanding the connection should be done via
Cust Installation SID
34482 Borealis AS 0020253508 D36
How ever this connection is currently not available
Could you please reopen it and make sure valid userdata for logon
is still available
w ith best regards
Zoltan Keller
SRM Senior Support Engineer
AGS Primary Support
Business Suite amp Technology
02042013 - 152917 CET - Info for Customer by SAP Dear Customer
Our developer is already assigned to this case Due to the Easter Holiday there w ere some delays Please
kindly w ait and our developer w ill
get back to you soon
Thanks a lot for your understanding
Regards
Kingston
Manager on Duty in IMS SAP Critical Incident Management Team
02042013 - 124517 CET - Call from Customer by SAP Customer Call
Performed on 02042013 144323
Contact person Mr Yaser Abdulla Al-Ali
Reason for call
Request to speed up processing
Subject of conversation
Received email in the Support MENA amilbox requesting to speed up
Informed that w e have updated the message w ith the email and have
taken necessary actions Attached is the SRM upgrade actio log
Kindly check and assist
Kindly check and assist
Contact yaseralaliborougecom
02042013 - 124322 CET - Call to Customer by SAP Customer Call
Performed on 02042013 143952
Contact person Mr Yaser Abdulla Al-Ali
Status of discussion
Customer reached
Subject of conversation
Issue in development system Error w hile transferring vendor from ECC
to MM SRM upgrade planned on production system once the issue is
resolved It is a show stopper No w ork around 10 consultants are
affected It is a show stopper Stuck in the development phase
Deadline to complete the testing is passed by R3 connections are
under D36 system
Contact 971501777888
27032013 - 053504 CET - Info for SAP by Anandha Krishnan Hello Zoltan
Connections are open and access details are also available I have
maintained the details
Please check and revert
Regards
Anadn
26032013 - 144055 CET - Reply by SAP Hi Anand
the connections got closed again could you please reopen the connectionsintegration repositorydirectory for
D36 and make sure userdata
is still valid and provided
w ith best regards
Zoltan Keller
SRM Senior Support Engineer
AGS Primary Support
Business Suite amp Technology
26032013 - 093917 CET - Info for Customer by SAP Hello Anand
We w ere indeed looking at system D36 of installation 20531211
The access to the Integration Directory and Integration Repository
of the follow ing system is now up and running
Cust Installation SID
34482 Borealis AS 0020253508 D36
Well send this message back to our consultant to process the original
problem
Best regards
Lothar Juenger
External
On behalf of SAP Active Global Support
26032013 - 091436 CET - Info for SAP by Anandha Krishnan Hello Lothar
Please check the f ile attached w ith this message The connections are
open as mentioned in the note Can you give us more information like
log or trace to see w here the problem is
I believe you are accessing a w rong system Please access the system
w ith the installation number 20253508
Regards
Anand
26032013 - 083005 CET - Reply by SAP
Hello Anand
The required service connections are still being closed
D36 SAP Product Vers SAP NETWEAVER PI 71
R3 Support Opened for 13 Days and 0512 hours
Integration Directory Closed
Integration Repository Closed
Please open the connections w ith the help of SAP Note 800267
Best regards
Lothar Juenger
External
On behalf of SAP Active Global Support
26032013 - 075432 CET - Info for SAP by Anandha Krishnan Hello Lothar
Can you please check the connections now and feedback
Thanks and Regards
Anand
26032013 - 063754 CET - Reply by SAP Hello
The required service connections are still being closed
D36 SAP Product Vers SAP NETWEAVER PI 71
R3 Support Opened for 13 Days and 0705 hours
Integration Directory Closed
Integration Repository Closed
Please open the connections w ith the help of SAP Note 800267
Best regards
Lothar Juenger
External
On behalf of SAP Active Global Support
26032013 - 054116 CET - Info for SAP by Nishant Nishant Keloth Hi Suppiort Team
The connection is open from our end
Please check and confirm
Regards
Nishant
25032013 - 105053 CET - Reply by SAP System D36
Hello
you open only the R3 support but
Integration Directory
Integration Repository
is still closed
Best regards
Karin Weik
AGS Primary Support - RCSC Europe
25032013 - 054438 CET - Info for SAP by Nishant Nishant Keloth Hi Support Team
Please ceck now the connection is opened
Regards
Nishant
25032013 - 032503 CET - Reply by SAP Dear Customer
Connection Type Integration Directory and Integration Repository
System D36
Currently above connection is closed In order for us to test please
open it again
Best regards
Cecilia Koh
AGS Primary Support - RCSC Asia
24032013 - 071306 CET - Info for SAP by Nishant Nishant Keloth Hi Support Team
Please recheck the connection
Regards
Nishant
21032013 - 023333 CET - Reply by SAP Dear Customer
The access to the Integration Directory and Integration Repository of
system D36 currently fails
Partner Not Reached (1952291165 service 3299)
Location SapRouter on sapserv2
Unable to connect to remote host Connection refused
Please verify if your SNC SAProuter process is currently being
started on bissap1 (19522911653299) in order for SAP to
remote access to your system(s)
Could you also verify w ith your netw ork team if the follow ing incoming
firew all rule has been released
Source Destination Firew all Forw arding Rule
1943913134 19522911653299tcp bissap13299tcp
Best regards
Lothar Juenger
AGS Primary Support - RCSC Asia
18032013 - 124050 CET - Info for SAP by Idi Kurniawan Hi Tulika
Were in the midst of upgrading SRM 50 to 702
Weve imported XI Content SAP APPL 605 SRM SERVER 702 and SRM SERVER
IC 702 Then w e built the Plan-Driven Procurement 702 based on the ES
Repository (menu Tools-gtApply Model from ES Repository) So this is a
standard scenario from SAP
We tested using the simplest scenario Transfer of Vendor (Supplier)
data from ECC to SRM But unfortunately there is an error in the
mapping MM2SUSSupplierPortal see the attachment Please have a look at
the mapping since this is a standard content that w eve got by
importing the XI content
And w e also found some error w hile opening the mapping
MM2SUSOrderCreate Target message Message Type PurchaseOrderRequest
does not exist in softw are component version ID
ea7447626d1611dd82b2fa630a424100 And there are others mapping that
have the same error Please also check this
Thank you
18032013 - 094321 CET - Reply by SAP Dear Customer
I have taken over your issue and w ill investigate from PI perspective
I w ould require few information from your side
- Please explain the end to end Business Scenario
- Please explain the end to end Business Scenario
Like
Sender -gt Sender Adapter -gt PI[(SID )(Mapping )(BPM )] -gt
Receiver Adapter -gt Receiver
I understand that D36 is PI systemcan you please check the R3
connection as it is not w orking and provide me w ith example
message id
Please also send us the ComponentInfo (XSL or XML) f ile
Execute URL httpltXIHOSTgtltJ2EEPortgtindexhtml -gt SystemInfo -gt
ComponentInfo-gt Softw areComponentsxsl
by using an user w ith java engine administration rights like
J2EE_ADMIN
Regards
Tulika Bhatt
Business Suite amp Technology
SAP Active Global Support
14032013 - 095732 CET - Info for SAP by Dinesh Kumar We have already entry in saprout tab also as per the port of RMI for ID
and IR
D36 aduxpi02 PI
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 3236
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 8036
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 53600
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 53604
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 8101
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 3246
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 8046
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 54600
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 54604
14032013 - 091803 CET - Info for SAP by Dinesh Kumar Integration Directory bissap1 Kumar Dinesh 026070273 400 hours 9
days 359 hours Kumar Dinesh
Integration Repository bissap1 Kumar Dinesh 026070273 400 hours 9
days 359 hours Kumar Dinesh
The connection is already open
Please check
14032013 - 063823 CET - Reply by SAP Dear Customer
The IR and ID service connection to your D36 system is still not
possible
Please check if the RMI port and the HTTP port defined in SAP Support
Portal are correct Please use the SAP note 800267 on the command to
check the RMI port
Regards
Safii Asmore
AGS Primary Support - RCSC Asia
14032013 - 060517 CET - Info for SAP by Nishant Nishant Keloth The connection is open
Regards
Nishant
14032013 - 024433 CET - Reply by SAP Dear Customer
Connection Type Integration Directory and Repository
System D36
Due to issue w ith the service connection to your D36 system
this message w as forw arded to our R3 Netw ork Support Group
The service connection has closed before I have a chance to test the
remote connection Appreciate if you could re-open the service
connection again and send this message back to SAP
connection again and send this message back to SAP
Regards
Safii Asmore
SAP Netw ork Support Group
10032013 - 111426 CET - Info for SAP by Nishant Nishant Keloth Hi SUpport Team
The connection has been provided
For test data you can reprocess the IDOC
0000000006531842
0000000006532356
SRM Version is - SRM 702
Regards
Nishant
06032013 - 101316 CET - Reply by SAP Dear Mr Nishant Nishant Keloth
thank You for Your message
Please allow me to analyse this issue in Your system environment
Is D36 Your PI system
Please set up support connection to Your Integration Repository
Directory according to follow ing SAP Note
800267 - Integration Repositorydirectory service connections
Please provide example IDoc document so I can test
Please also provide details about Your SRM SUS system release Is it a
SUS 700 701 or 702
Thank You
Kind regards
Gergo Domjan
Support Engineer
AGS Primary Support
SAP Notes
SAP Notes which have been implemented to resolve the issue
Please f ill out the follow ing table w ith SAP Note numbers you have implemented to resolve the problem and give a short description of the result
Note number
Not relevant
Implemented and
still in systems
Implemented but
removed afterw ards
Comment
Contacts amp Notifications
Name Phone Number Mobile Telephone E-Mail Notif ication
Reporter Nishant Nishant Keloth +971 26070274 +971 558633952 nishantkelothborougecom By SMS By e-mail
Opening System Other Idi Kurniaw an +971 026070245 +971 026070245 idikurniaw anborougecom By SMS By e-mail
Other Anandha Krishnan R +971 566138040 +971 566138040 anandhakrishnanborougecom By SMS By e-mail
Other Dinesh Kumar +971 026070273 +971 0505446016 dineshkumarborougecom By SMS By e-mail
SAP Notes
0001117249 Incomplete Registration of PI components in SLD
0001851677 SUS-XI Current SUS message mapping
0001857094 SUS-XI Current SUS scenario content
Attachments
Attachments
Enter unique f ile description No file chosenChoose File Upload
Description File Name Created from Date Time -
Enter unique f ile description SUS Error-1docx Nishant Nishant Keloth 06032013 0829
Final version SUS Error-1docx Nishant Nishant Keloth 06032013 0842
SystemConnection SystemConnection_SAPdocx Anandha Krishnan 26032013 0913
OSS Connection test(MS) OSS Connection test_Tsvetomirdocx Anandha Krishnan 11042013 0609
Mappingpng Mappingpng SAP 24042013 1325
Mapping Error After Delete Function MM2SUSSupplierPortal_errorPNG Idi Kurniaw an 25042013 0614
Mapping Error After Import MM2SUSSupplierPortal_error_after_importPNG Idi Kurniaw an 29042013 0949
After Note 1851677 After Note 1851677docx Idi Kurniaw an 01052013 0905
After Note 1857094 After Note 1857094docx Idi Kurniaw an 14052013 1046
Interface Mapping Interface Mappingdocx Idi Kurniaw an 14052013 1242
Directory Associationjpg Directory Associationjpg SAP 03072013 1450
Repository Associationjpg Repository Associationjpg SAP 03072013 1450
RWB Associationjpg RWB Associationjpg SAP 03072013 1450
CPA Cache Refresh CPAtxt Idi Kurniaw an 04072013 0819
Mapping Runtime Cache Refresh Mapping Runtimetxt Idi Kurniaw an 04072013 0819
CPA CPACachetxt Dinesh Kumar 07072013 0845
Mapping Mappingtxt Dinesh Kumar 07072013 0845
Save Message Send Message Close Message Action Log Print
- comsapaiiconnectdirectorymshttpsport
- comsapaiiconnectrepositorymshttpsport
Please refer the note 1052984 in more details
Best regards
Probal
11042013 - 060951 CET - Info for SAP by Anandha Krishnan Hello Tsvetomir
Attached the test result OSS Connection test(MS)
Please check
Regards
Anand
10042013 - 150224 CET - Reply by SAP Hi Anand
Okay can you tell w hat does the MS info page say -gt open the URL
httpaduxpi028101msgservertextlogon
and provide me the output here
Thanks
Tsvetomir
09042013 - 132820 CET - Info for SAP by Anandha Krishnan Hello Tsvetomir
From SMMS transaction HTTP port for MS is mentioned as 8136
Otherw ise from the log f ile mentioned by you its mentioned as 8101
I have checked the router table and follow ing entries are already
maintained for the server for w hich w e are trying to access
D36 aduxpi02 PI
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 3236
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 8036
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 53600
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 53604
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 8101
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 3246
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 8046
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 54600
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 54604
Please revert in case of any clarif ications
Regards
Anand
Regards
Anand
09042013 - 125320 CET - Reply by SAP Hello
Please f ind your Message Server HTTP port into the dev_ms file located
into usrsapltSIDgtSCSltinstgtw orkdev_ms
There must be a log saying the HTTP port number like
HTTP port 81xx state LISTEN
Thanks
Tsvetomir
09042013 - 092853 CET - Info for SAP by Anandha Krishnan Hello Jorgen
Can you please explain the below connection parameters
msaduxpi028101P4
Please note that the instance number for D36 system running in ADUXPI02
is 36 and hence the connection parmeter mentioned above should be
adapted accordingly Kindly check if this information is helpful to
access the system
Regards
Anand
09042013 - 090739 CET - Reply by SAP Hi Anand
w e still get the follow ing error
Cannot connect to server using message server
msaduxpi028101P4
Do you know if w e get this error because of a missconfiguration or
do w e need to connect to this service
If w e need to connect to this service you should permit this access
in your saprouttab
SNC-connection from SAP to local R3-System for Support
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE ltyour servergtltportgt
The new saprouttab you can activate w ith the command saprouter -n
or w ith restarting your SAProuter
Sincerely
Joumlrgen Steger
On behalf of SAP Active Global Support
08042013 - 132930 CET - Info for SAP by Anandha Krishnan Hello Jorgen
Please note that SAP w as able to reach the system and w orked on this
issue earlier (please check on the message from SAP on 26032013 -
093917 in this thread) Since then w e have not made any changes to
the router table and hence there should not be any issue w ith the
connections as w ell from our end The connections for ID and IR are
opened as per SAP note 800267
Can you please check the connection from your side again
Regards
Anand
08042013 - 124349 CET - Reply by SAP Dear Customer
now w e get the error message
partner not reached ( server aduxpi02 service 8108 )
Location SapRouter on bissap1 (1952291165)
You can reconstruct the connection problem w ith executing the follow ing
command on your saprouter
telnet ltYour servergt ltdestination servicegt
example telnet 100200100100 3200
The data from ltYour servergt and ltdestination servicegt are
maintained from customer side w ith help of note 31515
When you get an error message after starting the above telnet please
check the definition of your service connection w ith the help
of note 31515 If the entries are correct please check the netw ork
connection betw een your saprouter and the instance of your
server Perhaps your internal f irew all doesnt allow this access
Sincerely
Joumlrgen Steger
On behalf of SAP Active Global Support
08042013 - 114634 CET - Info for SAP by Anandha Krishnan Hello Zoltan
Please note that this message is opened for D36 system but for
Please note that this message is opened for D36 system but for
installation number 0020531211
But the connection is open for D36 system w ith the installation number
20253508
Please see if this information is helpful for you to access the
connection
Regards
Anand
08042013 - 112749 CET - Info for Customer by SAP Hi Anand
as the connection is still not possible I have forw arded your message
to the netw ork support team You w ill be contacted shortly
w ith best regards
Zoltan Keller
SAP Active Global Support
05042013 - 055051 CET - Info for SAP by Anandha Krishnan Hello Zoltan
Please check the connection now and revert
Regards
Anand
04042013 - 123508 CET - Reply by SAP Dear Customer
your message is back w ith the SUS component To continue analyzing
your issue w e still need to connect to your PI integration repdir
As per my understanding the connection should be done via
Cust Installation SID
34482 Borealis AS 0020253508 D36
How ever this connection is currently not available
Could you please reopen it and make sure valid userdata for logon
is still available
w ith best regards
Zoltan Keller
SRM Senior Support Engineer
AGS Primary Support
Business Suite amp Technology
02042013 - 152917 CET - Info for Customer by SAP Dear Customer
Our developer is already assigned to this case Due to the Easter Holiday there w ere some delays Please
kindly w ait and our developer w ill
get back to you soon
Thanks a lot for your understanding
Regards
Kingston
Manager on Duty in IMS SAP Critical Incident Management Team
02042013 - 124517 CET - Call from Customer by SAP Customer Call
Performed on 02042013 144323
Contact person Mr Yaser Abdulla Al-Ali
Reason for call
Request to speed up processing
Subject of conversation
Received email in the Support MENA amilbox requesting to speed up
Informed that w e have updated the message w ith the email and have
taken necessary actions Attached is the SRM upgrade actio log
Kindly check and assist
Kindly check and assist
Contact yaseralaliborougecom
02042013 - 124322 CET - Call to Customer by SAP Customer Call
Performed on 02042013 143952
Contact person Mr Yaser Abdulla Al-Ali
Status of discussion
Customer reached
Subject of conversation
Issue in development system Error w hile transferring vendor from ECC
to MM SRM upgrade planned on production system once the issue is
resolved It is a show stopper No w ork around 10 consultants are
affected It is a show stopper Stuck in the development phase
Deadline to complete the testing is passed by R3 connections are
under D36 system
Contact 971501777888
27032013 - 053504 CET - Info for SAP by Anandha Krishnan Hello Zoltan
Connections are open and access details are also available I have
maintained the details
Please check and revert
Regards
Anadn
26032013 - 144055 CET - Reply by SAP Hi Anand
the connections got closed again could you please reopen the connectionsintegration repositorydirectory for
D36 and make sure userdata
is still valid and provided
w ith best regards
Zoltan Keller
SRM Senior Support Engineer
AGS Primary Support
Business Suite amp Technology
26032013 - 093917 CET - Info for Customer by SAP Hello Anand
We w ere indeed looking at system D36 of installation 20531211
The access to the Integration Directory and Integration Repository
of the follow ing system is now up and running
Cust Installation SID
34482 Borealis AS 0020253508 D36
Well send this message back to our consultant to process the original
problem
Best regards
Lothar Juenger
External
On behalf of SAP Active Global Support
26032013 - 091436 CET - Info for SAP by Anandha Krishnan Hello Lothar
Please check the f ile attached w ith this message The connections are
open as mentioned in the note Can you give us more information like
log or trace to see w here the problem is
I believe you are accessing a w rong system Please access the system
w ith the installation number 20253508
Regards
Anand
26032013 - 083005 CET - Reply by SAP
Hello Anand
The required service connections are still being closed
D36 SAP Product Vers SAP NETWEAVER PI 71
R3 Support Opened for 13 Days and 0512 hours
Integration Directory Closed
Integration Repository Closed
Please open the connections w ith the help of SAP Note 800267
Best regards
Lothar Juenger
External
On behalf of SAP Active Global Support
26032013 - 075432 CET - Info for SAP by Anandha Krishnan Hello Lothar
Can you please check the connections now and feedback
Thanks and Regards
Anand
26032013 - 063754 CET - Reply by SAP Hello
The required service connections are still being closed
D36 SAP Product Vers SAP NETWEAVER PI 71
R3 Support Opened for 13 Days and 0705 hours
Integration Directory Closed
Integration Repository Closed
Please open the connections w ith the help of SAP Note 800267
Best regards
Lothar Juenger
External
On behalf of SAP Active Global Support
26032013 - 054116 CET - Info for SAP by Nishant Nishant Keloth Hi Suppiort Team
The connection is open from our end
Please check and confirm
Regards
Nishant
25032013 - 105053 CET - Reply by SAP System D36
Hello
you open only the R3 support but
Integration Directory
Integration Repository
is still closed
Best regards
Karin Weik
AGS Primary Support - RCSC Europe
25032013 - 054438 CET - Info for SAP by Nishant Nishant Keloth Hi Support Team
Please ceck now the connection is opened
Regards
Nishant
25032013 - 032503 CET - Reply by SAP Dear Customer
Connection Type Integration Directory and Integration Repository
System D36
Currently above connection is closed In order for us to test please
open it again
Best regards
Cecilia Koh
AGS Primary Support - RCSC Asia
24032013 - 071306 CET - Info for SAP by Nishant Nishant Keloth Hi Support Team
Please recheck the connection
Regards
Nishant
21032013 - 023333 CET - Reply by SAP Dear Customer
The access to the Integration Directory and Integration Repository of
system D36 currently fails
Partner Not Reached (1952291165 service 3299)
Location SapRouter on sapserv2
Unable to connect to remote host Connection refused
Please verify if your SNC SAProuter process is currently being
started on bissap1 (19522911653299) in order for SAP to
remote access to your system(s)
Could you also verify w ith your netw ork team if the follow ing incoming
firew all rule has been released
Source Destination Firew all Forw arding Rule
1943913134 19522911653299tcp bissap13299tcp
Best regards
Lothar Juenger
AGS Primary Support - RCSC Asia
18032013 - 124050 CET - Info for SAP by Idi Kurniawan Hi Tulika
Were in the midst of upgrading SRM 50 to 702
Weve imported XI Content SAP APPL 605 SRM SERVER 702 and SRM SERVER
IC 702 Then w e built the Plan-Driven Procurement 702 based on the ES
Repository (menu Tools-gtApply Model from ES Repository) So this is a
standard scenario from SAP
We tested using the simplest scenario Transfer of Vendor (Supplier)
data from ECC to SRM But unfortunately there is an error in the
mapping MM2SUSSupplierPortal see the attachment Please have a look at
the mapping since this is a standard content that w eve got by
importing the XI content
And w e also found some error w hile opening the mapping
MM2SUSOrderCreate Target message Message Type PurchaseOrderRequest
does not exist in softw are component version ID
ea7447626d1611dd82b2fa630a424100 And there are others mapping that
have the same error Please also check this
Thank you
18032013 - 094321 CET - Reply by SAP Dear Customer
I have taken over your issue and w ill investigate from PI perspective
I w ould require few information from your side
- Please explain the end to end Business Scenario
- Please explain the end to end Business Scenario
Like
Sender -gt Sender Adapter -gt PI[(SID )(Mapping )(BPM )] -gt
Receiver Adapter -gt Receiver
I understand that D36 is PI systemcan you please check the R3
connection as it is not w orking and provide me w ith example
message id
Please also send us the ComponentInfo (XSL or XML) f ile
Execute URL httpltXIHOSTgtltJ2EEPortgtindexhtml -gt SystemInfo -gt
ComponentInfo-gt Softw areComponentsxsl
by using an user w ith java engine administration rights like
J2EE_ADMIN
Regards
Tulika Bhatt
Business Suite amp Technology
SAP Active Global Support
14032013 - 095732 CET - Info for SAP by Dinesh Kumar We have already entry in saprout tab also as per the port of RMI for ID
and IR
D36 aduxpi02 PI
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 3236
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 8036
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 53600
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 53604
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 8101
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 3246
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 8046
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 54600
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 54604
14032013 - 091803 CET - Info for SAP by Dinesh Kumar Integration Directory bissap1 Kumar Dinesh 026070273 400 hours 9
days 359 hours Kumar Dinesh
Integration Repository bissap1 Kumar Dinesh 026070273 400 hours 9
days 359 hours Kumar Dinesh
The connection is already open
Please check
14032013 - 063823 CET - Reply by SAP Dear Customer
The IR and ID service connection to your D36 system is still not
possible
Please check if the RMI port and the HTTP port defined in SAP Support
Portal are correct Please use the SAP note 800267 on the command to
check the RMI port
Regards
Safii Asmore
AGS Primary Support - RCSC Asia
14032013 - 060517 CET - Info for SAP by Nishant Nishant Keloth The connection is open
Regards
Nishant
14032013 - 024433 CET - Reply by SAP Dear Customer
Connection Type Integration Directory and Repository
System D36
Due to issue w ith the service connection to your D36 system
this message w as forw arded to our R3 Netw ork Support Group
The service connection has closed before I have a chance to test the
remote connection Appreciate if you could re-open the service
connection again and send this message back to SAP
connection again and send this message back to SAP
Regards
Safii Asmore
SAP Netw ork Support Group
10032013 - 111426 CET - Info for SAP by Nishant Nishant Keloth Hi SUpport Team
The connection has been provided
For test data you can reprocess the IDOC
0000000006531842
0000000006532356
SRM Version is - SRM 702
Regards
Nishant
06032013 - 101316 CET - Reply by SAP Dear Mr Nishant Nishant Keloth
thank You for Your message
Please allow me to analyse this issue in Your system environment
Is D36 Your PI system
Please set up support connection to Your Integration Repository
Directory according to follow ing SAP Note
800267 - Integration Repositorydirectory service connections
Please provide example IDoc document so I can test
Please also provide details about Your SRM SUS system release Is it a
SUS 700 701 or 702
Thank You
Kind regards
Gergo Domjan
Support Engineer
AGS Primary Support
SAP Notes
SAP Notes which have been implemented to resolve the issue
Please f ill out the follow ing table w ith SAP Note numbers you have implemented to resolve the problem and give a short description of the result
Note number
Not relevant
Implemented and
still in systems
Implemented but
removed afterw ards
Comment
Contacts amp Notifications
Name Phone Number Mobile Telephone E-Mail Notif ication
Reporter Nishant Nishant Keloth +971 26070274 +971 558633952 nishantkelothborougecom By SMS By e-mail
Opening System Other Idi Kurniaw an +971 026070245 +971 026070245 idikurniaw anborougecom By SMS By e-mail
Other Anandha Krishnan R +971 566138040 +971 566138040 anandhakrishnanborougecom By SMS By e-mail
Other Dinesh Kumar +971 026070273 +971 0505446016 dineshkumarborougecom By SMS By e-mail
SAP Notes
0001117249 Incomplete Registration of PI components in SLD
0001851677 SUS-XI Current SUS message mapping
0001857094 SUS-XI Current SUS scenario content
Attachments
Attachments
Enter unique f ile description No file chosenChoose File Upload
Description File Name Created from Date Time -
Enter unique f ile description SUS Error-1docx Nishant Nishant Keloth 06032013 0829
Final version SUS Error-1docx Nishant Nishant Keloth 06032013 0842
SystemConnection SystemConnection_SAPdocx Anandha Krishnan 26032013 0913
OSS Connection test(MS) OSS Connection test_Tsvetomirdocx Anandha Krishnan 11042013 0609
Mappingpng Mappingpng SAP 24042013 1325
Mapping Error After Delete Function MM2SUSSupplierPortal_errorPNG Idi Kurniaw an 25042013 0614
Mapping Error After Import MM2SUSSupplierPortal_error_after_importPNG Idi Kurniaw an 29042013 0949
After Note 1851677 After Note 1851677docx Idi Kurniaw an 01052013 0905
After Note 1857094 After Note 1857094docx Idi Kurniaw an 14052013 1046
Interface Mapping Interface Mappingdocx Idi Kurniaw an 14052013 1242
Directory Associationjpg Directory Associationjpg SAP 03072013 1450
Repository Associationjpg Repository Associationjpg SAP 03072013 1450
RWB Associationjpg RWB Associationjpg SAP 03072013 1450
CPA Cache Refresh CPAtxt Idi Kurniaw an 04072013 0819
Mapping Runtime Cache Refresh Mapping Runtimetxt Idi Kurniaw an 04072013 0819
CPA CPACachetxt Dinesh Kumar 07072013 0845
Mapping Mappingtxt Dinesh Kumar 07072013 0845
Save Message Send Message Close Message Action Log Print
msaduxpi028101P4
Please note that the instance number for D36 system running in ADUXPI02
is 36 and hence the connection parmeter mentioned above should be
adapted accordingly Kindly check if this information is helpful to
access the system
Regards
Anand
09042013 - 090739 CET - Reply by SAP Hi Anand
w e still get the follow ing error
Cannot connect to server using message server
msaduxpi028101P4
Do you know if w e get this error because of a missconfiguration or
do w e need to connect to this service
If w e need to connect to this service you should permit this access
in your saprouttab
SNC-connection from SAP to local R3-System for Support
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE ltyour servergtltportgt
The new saprouttab you can activate w ith the command saprouter -n
or w ith restarting your SAProuter
Sincerely
Joumlrgen Steger
On behalf of SAP Active Global Support
08042013 - 132930 CET - Info for SAP by Anandha Krishnan Hello Jorgen
Please note that SAP w as able to reach the system and w orked on this
issue earlier (please check on the message from SAP on 26032013 -
093917 in this thread) Since then w e have not made any changes to
the router table and hence there should not be any issue w ith the
connections as w ell from our end The connections for ID and IR are
opened as per SAP note 800267
Can you please check the connection from your side again
Regards
Anand
08042013 - 124349 CET - Reply by SAP Dear Customer
now w e get the error message
partner not reached ( server aduxpi02 service 8108 )
Location SapRouter on bissap1 (1952291165)
You can reconstruct the connection problem w ith executing the follow ing
command on your saprouter
telnet ltYour servergt ltdestination servicegt
example telnet 100200100100 3200
The data from ltYour servergt and ltdestination servicegt are
maintained from customer side w ith help of note 31515
When you get an error message after starting the above telnet please
check the definition of your service connection w ith the help
of note 31515 If the entries are correct please check the netw ork
connection betw een your saprouter and the instance of your
server Perhaps your internal f irew all doesnt allow this access
Sincerely
Joumlrgen Steger
On behalf of SAP Active Global Support
08042013 - 114634 CET - Info for SAP by Anandha Krishnan Hello Zoltan
Please note that this message is opened for D36 system but for
Please note that this message is opened for D36 system but for
installation number 0020531211
But the connection is open for D36 system w ith the installation number
20253508
Please see if this information is helpful for you to access the
connection
Regards
Anand
08042013 - 112749 CET - Info for Customer by SAP Hi Anand
as the connection is still not possible I have forw arded your message
to the netw ork support team You w ill be contacted shortly
w ith best regards
Zoltan Keller
SAP Active Global Support
05042013 - 055051 CET - Info for SAP by Anandha Krishnan Hello Zoltan
Please check the connection now and revert
Regards
Anand
04042013 - 123508 CET - Reply by SAP Dear Customer
your message is back w ith the SUS component To continue analyzing
your issue w e still need to connect to your PI integration repdir
As per my understanding the connection should be done via
Cust Installation SID
34482 Borealis AS 0020253508 D36
How ever this connection is currently not available
Could you please reopen it and make sure valid userdata for logon
is still available
w ith best regards
Zoltan Keller
SRM Senior Support Engineer
AGS Primary Support
Business Suite amp Technology
02042013 - 152917 CET - Info for Customer by SAP Dear Customer
Our developer is already assigned to this case Due to the Easter Holiday there w ere some delays Please
kindly w ait and our developer w ill
get back to you soon
Thanks a lot for your understanding
Regards
Kingston
Manager on Duty in IMS SAP Critical Incident Management Team
02042013 - 124517 CET - Call from Customer by SAP Customer Call
Performed on 02042013 144323
Contact person Mr Yaser Abdulla Al-Ali
Reason for call
Request to speed up processing
Subject of conversation
Received email in the Support MENA amilbox requesting to speed up
Informed that w e have updated the message w ith the email and have
taken necessary actions Attached is the SRM upgrade actio log
Kindly check and assist
Kindly check and assist
Contact yaseralaliborougecom
02042013 - 124322 CET - Call to Customer by SAP Customer Call
Performed on 02042013 143952
Contact person Mr Yaser Abdulla Al-Ali
Status of discussion
Customer reached
Subject of conversation
Issue in development system Error w hile transferring vendor from ECC
to MM SRM upgrade planned on production system once the issue is
resolved It is a show stopper No w ork around 10 consultants are
affected It is a show stopper Stuck in the development phase
Deadline to complete the testing is passed by R3 connections are
under D36 system
Contact 971501777888
27032013 - 053504 CET - Info for SAP by Anandha Krishnan Hello Zoltan
Connections are open and access details are also available I have
maintained the details
Please check and revert
Regards
Anadn
26032013 - 144055 CET - Reply by SAP Hi Anand
the connections got closed again could you please reopen the connectionsintegration repositorydirectory for
D36 and make sure userdata
is still valid and provided
w ith best regards
Zoltan Keller
SRM Senior Support Engineer
AGS Primary Support
Business Suite amp Technology
26032013 - 093917 CET - Info for Customer by SAP Hello Anand
We w ere indeed looking at system D36 of installation 20531211
The access to the Integration Directory and Integration Repository
of the follow ing system is now up and running
Cust Installation SID
34482 Borealis AS 0020253508 D36
Well send this message back to our consultant to process the original
problem
Best regards
Lothar Juenger
External
On behalf of SAP Active Global Support
26032013 - 091436 CET - Info for SAP by Anandha Krishnan Hello Lothar
Please check the f ile attached w ith this message The connections are
open as mentioned in the note Can you give us more information like
log or trace to see w here the problem is
I believe you are accessing a w rong system Please access the system
w ith the installation number 20253508
Regards
Anand
26032013 - 083005 CET - Reply by SAP
Hello Anand
The required service connections are still being closed
D36 SAP Product Vers SAP NETWEAVER PI 71
R3 Support Opened for 13 Days and 0512 hours
Integration Directory Closed
Integration Repository Closed
Please open the connections w ith the help of SAP Note 800267
Best regards
Lothar Juenger
External
On behalf of SAP Active Global Support
26032013 - 075432 CET - Info for SAP by Anandha Krishnan Hello Lothar
Can you please check the connections now and feedback
Thanks and Regards
Anand
26032013 - 063754 CET - Reply by SAP Hello
The required service connections are still being closed
D36 SAP Product Vers SAP NETWEAVER PI 71
R3 Support Opened for 13 Days and 0705 hours
Integration Directory Closed
Integration Repository Closed
Please open the connections w ith the help of SAP Note 800267
Best regards
Lothar Juenger
External
On behalf of SAP Active Global Support
26032013 - 054116 CET - Info for SAP by Nishant Nishant Keloth Hi Suppiort Team
The connection is open from our end
Please check and confirm
Regards
Nishant
25032013 - 105053 CET - Reply by SAP System D36
Hello
you open only the R3 support but
Integration Directory
Integration Repository
is still closed
Best regards
Karin Weik
AGS Primary Support - RCSC Europe
25032013 - 054438 CET - Info for SAP by Nishant Nishant Keloth Hi Support Team
Please ceck now the connection is opened
Regards
Nishant
25032013 - 032503 CET - Reply by SAP Dear Customer
Connection Type Integration Directory and Integration Repository
System D36
Currently above connection is closed In order for us to test please
open it again
Best regards
Cecilia Koh
AGS Primary Support - RCSC Asia
24032013 - 071306 CET - Info for SAP by Nishant Nishant Keloth Hi Support Team
Please recheck the connection
Regards
Nishant
21032013 - 023333 CET - Reply by SAP Dear Customer
The access to the Integration Directory and Integration Repository of
system D36 currently fails
Partner Not Reached (1952291165 service 3299)
Location SapRouter on sapserv2
Unable to connect to remote host Connection refused
Please verify if your SNC SAProuter process is currently being
started on bissap1 (19522911653299) in order for SAP to
remote access to your system(s)
Could you also verify w ith your netw ork team if the follow ing incoming
firew all rule has been released
Source Destination Firew all Forw arding Rule
1943913134 19522911653299tcp bissap13299tcp
Best regards
Lothar Juenger
AGS Primary Support - RCSC Asia
18032013 - 124050 CET - Info for SAP by Idi Kurniawan Hi Tulika
Were in the midst of upgrading SRM 50 to 702
Weve imported XI Content SAP APPL 605 SRM SERVER 702 and SRM SERVER
IC 702 Then w e built the Plan-Driven Procurement 702 based on the ES
Repository (menu Tools-gtApply Model from ES Repository) So this is a
standard scenario from SAP
We tested using the simplest scenario Transfer of Vendor (Supplier)
data from ECC to SRM But unfortunately there is an error in the
mapping MM2SUSSupplierPortal see the attachment Please have a look at
the mapping since this is a standard content that w eve got by
importing the XI content
And w e also found some error w hile opening the mapping
MM2SUSOrderCreate Target message Message Type PurchaseOrderRequest
does not exist in softw are component version ID
ea7447626d1611dd82b2fa630a424100 And there are others mapping that
have the same error Please also check this
Thank you
18032013 - 094321 CET - Reply by SAP Dear Customer
I have taken over your issue and w ill investigate from PI perspective
I w ould require few information from your side
- Please explain the end to end Business Scenario
- Please explain the end to end Business Scenario
Like
Sender -gt Sender Adapter -gt PI[(SID )(Mapping )(BPM )] -gt
Receiver Adapter -gt Receiver
I understand that D36 is PI systemcan you please check the R3
connection as it is not w orking and provide me w ith example
message id
Please also send us the ComponentInfo (XSL or XML) f ile
Execute URL httpltXIHOSTgtltJ2EEPortgtindexhtml -gt SystemInfo -gt
ComponentInfo-gt Softw areComponentsxsl
by using an user w ith java engine administration rights like
J2EE_ADMIN
Regards
Tulika Bhatt
Business Suite amp Technology
SAP Active Global Support
14032013 - 095732 CET - Info for SAP by Dinesh Kumar We have already entry in saprout tab also as per the port of RMI for ID
and IR
D36 aduxpi02 PI
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 3236
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 8036
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 53600
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 53604
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 8101
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 3246
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 8046
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 54600
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 54604
14032013 - 091803 CET - Info for SAP by Dinesh Kumar Integration Directory bissap1 Kumar Dinesh 026070273 400 hours 9
days 359 hours Kumar Dinesh
Integration Repository bissap1 Kumar Dinesh 026070273 400 hours 9
days 359 hours Kumar Dinesh
The connection is already open
Please check
14032013 - 063823 CET - Reply by SAP Dear Customer
The IR and ID service connection to your D36 system is still not
possible
Please check if the RMI port and the HTTP port defined in SAP Support
Portal are correct Please use the SAP note 800267 on the command to
check the RMI port
Regards
Safii Asmore
AGS Primary Support - RCSC Asia
14032013 - 060517 CET - Info for SAP by Nishant Nishant Keloth The connection is open
Regards
Nishant
14032013 - 024433 CET - Reply by SAP Dear Customer
Connection Type Integration Directory and Repository
System D36
Due to issue w ith the service connection to your D36 system
this message w as forw arded to our R3 Netw ork Support Group
The service connection has closed before I have a chance to test the
remote connection Appreciate if you could re-open the service
connection again and send this message back to SAP
connection again and send this message back to SAP
Regards
Safii Asmore
SAP Netw ork Support Group
10032013 - 111426 CET - Info for SAP by Nishant Nishant Keloth Hi SUpport Team
The connection has been provided
For test data you can reprocess the IDOC
0000000006531842
0000000006532356
SRM Version is - SRM 702
Regards
Nishant
06032013 - 101316 CET - Reply by SAP Dear Mr Nishant Nishant Keloth
thank You for Your message
Please allow me to analyse this issue in Your system environment
Is D36 Your PI system
Please set up support connection to Your Integration Repository
Directory according to follow ing SAP Note
800267 - Integration Repositorydirectory service connections
Please provide example IDoc document so I can test
Please also provide details about Your SRM SUS system release Is it a
SUS 700 701 or 702
Thank You
Kind regards
Gergo Domjan
Support Engineer
AGS Primary Support
SAP Notes
SAP Notes which have been implemented to resolve the issue
Please f ill out the follow ing table w ith SAP Note numbers you have implemented to resolve the problem and give a short description of the result
Note number
Not relevant
Implemented and
still in systems
Implemented but
removed afterw ards
Comment
Contacts amp Notifications
Name Phone Number Mobile Telephone E-Mail Notif ication
Reporter Nishant Nishant Keloth +971 26070274 +971 558633952 nishantkelothborougecom By SMS By e-mail
Opening System Other Idi Kurniaw an +971 026070245 +971 026070245 idikurniaw anborougecom By SMS By e-mail
Other Anandha Krishnan R +971 566138040 +971 566138040 anandhakrishnanborougecom By SMS By e-mail
Other Dinesh Kumar +971 026070273 +971 0505446016 dineshkumarborougecom By SMS By e-mail
SAP Notes
0001117249 Incomplete Registration of PI components in SLD
0001851677 SUS-XI Current SUS message mapping
0001857094 SUS-XI Current SUS scenario content
Attachments
Attachments
Enter unique f ile description No file chosenChoose File Upload
Description File Name Created from Date Time -
Enter unique f ile description SUS Error-1docx Nishant Nishant Keloth 06032013 0829
Final version SUS Error-1docx Nishant Nishant Keloth 06032013 0842
SystemConnection SystemConnection_SAPdocx Anandha Krishnan 26032013 0913
OSS Connection test(MS) OSS Connection test_Tsvetomirdocx Anandha Krishnan 11042013 0609
Mappingpng Mappingpng SAP 24042013 1325
Mapping Error After Delete Function MM2SUSSupplierPortal_errorPNG Idi Kurniaw an 25042013 0614
Mapping Error After Import MM2SUSSupplierPortal_error_after_importPNG Idi Kurniaw an 29042013 0949
After Note 1851677 After Note 1851677docx Idi Kurniaw an 01052013 0905
After Note 1857094 After Note 1857094docx Idi Kurniaw an 14052013 1046
Interface Mapping Interface Mappingdocx Idi Kurniaw an 14052013 1242
Directory Associationjpg Directory Associationjpg SAP 03072013 1450
Repository Associationjpg Repository Associationjpg SAP 03072013 1450
RWB Associationjpg RWB Associationjpg SAP 03072013 1450
CPA Cache Refresh CPAtxt Idi Kurniaw an 04072013 0819
Mapping Runtime Cache Refresh Mapping Runtimetxt Idi Kurniaw an 04072013 0819
CPA CPACachetxt Dinesh Kumar 07072013 0845
Mapping Mappingtxt Dinesh Kumar 07072013 0845
Save Message Send Message Close Message Action Log Print
Please note that this message is opened for D36 system but for
installation number 0020531211
But the connection is open for D36 system w ith the installation number
20253508
Please see if this information is helpful for you to access the
connection
Regards
Anand
08042013 - 112749 CET - Info for Customer by SAP Hi Anand
as the connection is still not possible I have forw arded your message
to the netw ork support team You w ill be contacted shortly
w ith best regards
Zoltan Keller
SAP Active Global Support
05042013 - 055051 CET - Info for SAP by Anandha Krishnan Hello Zoltan
Please check the connection now and revert
Regards
Anand
04042013 - 123508 CET - Reply by SAP Dear Customer
your message is back w ith the SUS component To continue analyzing
your issue w e still need to connect to your PI integration repdir
As per my understanding the connection should be done via
Cust Installation SID
34482 Borealis AS 0020253508 D36
How ever this connection is currently not available
Could you please reopen it and make sure valid userdata for logon
is still available
w ith best regards
Zoltan Keller
SRM Senior Support Engineer
AGS Primary Support
Business Suite amp Technology
02042013 - 152917 CET - Info for Customer by SAP Dear Customer
Our developer is already assigned to this case Due to the Easter Holiday there w ere some delays Please
kindly w ait and our developer w ill
get back to you soon
Thanks a lot for your understanding
Regards
Kingston
Manager on Duty in IMS SAP Critical Incident Management Team
02042013 - 124517 CET - Call from Customer by SAP Customer Call
Performed on 02042013 144323
Contact person Mr Yaser Abdulla Al-Ali
Reason for call
Request to speed up processing
Subject of conversation
Received email in the Support MENA amilbox requesting to speed up
Informed that w e have updated the message w ith the email and have
taken necessary actions Attached is the SRM upgrade actio log
Kindly check and assist
Kindly check and assist
Contact yaseralaliborougecom
02042013 - 124322 CET - Call to Customer by SAP Customer Call
Performed on 02042013 143952
Contact person Mr Yaser Abdulla Al-Ali
Status of discussion
Customer reached
Subject of conversation
Issue in development system Error w hile transferring vendor from ECC
to MM SRM upgrade planned on production system once the issue is
resolved It is a show stopper No w ork around 10 consultants are
affected It is a show stopper Stuck in the development phase
Deadline to complete the testing is passed by R3 connections are
under D36 system
Contact 971501777888
27032013 - 053504 CET - Info for SAP by Anandha Krishnan Hello Zoltan
Connections are open and access details are also available I have
maintained the details
Please check and revert
Regards
Anadn
26032013 - 144055 CET - Reply by SAP Hi Anand
the connections got closed again could you please reopen the connectionsintegration repositorydirectory for
D36 and make sure userdata
is still valid and provided
w ith best regards
Zoltan Keller
SRM Senior Support Engineer
AGS Primary Support
Business Suite amp Technology
26032013 - 093917 CET - Info for Customer by SAP Hello Anand
We w ere indeed looking at system D36 of installation 20531211
The access to the Integration Directory and Integration Repository
of the follow ing system is now up and running
Cust Installation SID
34482 Borealis AS 0020253508 D36
Well send this message back to our consultant to process the original
problem
Best regards
Lothar Juenger
External
On behalf of SAP Active Global Support
26032013 - 091436 CET - Info for SAP by Anandha Krishnan Hello Lothar
Please check the f ile attached w ith this message The connections are
open as mentioned in the note Can you give us more information like
log or trace to see w here the problem is
I believe you are accessing a w rong system Please access the system
w ith the installation number 20253508
Regards
Anand
26032013 - 083005 CET - Reply by SAP
Hello Anand
The required service connections are still being closed
D36 SAP Product Vers SAP NETWEAVER PI 71
R3 Support Opened for 13 Days and 0512 hours
Integration Directory Closed
Integration Repository Closed
Please open the connections w ith the help of SAP Note 800267
Best regards
Lothar Juenger
External
On behalf of SAP Active Global Support
26032013 - 075432 CET - Info for SAP by Anandha Krishnan Hello Lothar
Can you please check the connections now and feedback
Thanks and Regards
Anand
26032013 - 063754 CET - Reply by SAP Hello
The required service connections are still being closed
D36 SAP Product Vers SAP NETWEAVER PI 71
R3 Support Opened for 13 Days and 0705 hours
Integration Directory Closed
Integration Repository Closed
Please open the connections w ith the help of SAP Note 800267
Best regards
Lothar Juenger
External
On behalf of SAP Active Global Support
26032013 - 054116 CET - Info for SAP by Nishant Nishant Keloth Hi Suppiort Team
The connection is open from our end
Please check and confirm
Regards
Nishant
25032013 - 105053 CET - Reply by SAP System D36
Hello
you open only the R3 support but
Integration Directory
Integration Repository
is still closed
Best regards
Karin Weik
AGS Primary Support - RCSC Europe
25032013 - 054438 CET - Info for SAP by Nishant Nishant Keloth Hi Support Team
Please ceck now the connection is opened
Regards
Nishant
25032013 - 032503 CET - Reply by SAP Dear Customer
Connection Type Integration Directory and Integration Repository
System D36
Currently above connection is closed In order for us to test please
open it again
Best regards
Cecilia Koh
AGS Primary Support - RCSC Asia
24032013 - 071306 CET - Info for SAP by Nishant Nishant Keloth Hi Support Team
Please recheck the connection
Regards
Nishant
21032013 - 023333 CET - Reply by SAP Dear Customer
The access to the Integration Directory and Integration Repository of
system D36 currently fails
Partner Not Reached (1952291165 service 3299)
Location SapRouter on sapserv2
Unable to connect to remote host Connection refused
Please verify if your SNC SAProuter process is currently being
started on bissap1 (19522911653299) in order for SAP to
remote access to your system(s)
Could you also verify w ith your netw ork team if the follow ing incoming
firew all rule has been released
Source Destination Firew all Forw arding Rule
1943913134 19522911653299tcp bissap13299tcp
Best regards
Lothar Juenger
AGS Primary Support - RCSC Asia
18032013 - 124050 CET - Info for SAP by Idi Kurniawan Hi Tulika
Were in the midst of upgrading SRM 50 to 702
Weve imported XI Content SAP APPL 605 SRM SERVER 702 and SRM SERVER
IC 702 Then w e built the Plan-Driven Procurement 702 based on the ES
Repository (menu Tools-gtApply Model from ES Repository) So this is a
standard scenario from SAP
We tested using the simplest scenario Transfer of Vendor (Supplier)
data from ECC to SRM But unfortunately there is an error in the
mapping MM2SUSSupplierPortal see the attachment Please have a look at
the mapping since this is a standard content that w eve got by
importing the XI content
And w e also found some error w hile opening the mapping
MM2SUSOrderCreate Target message Message Type PurchaseOrderRequest
does not exist in softw are component version ID
ea7447626d1611dd82b2fa630a424100 And there are others mapping that
have the same error Please also check this
Thank you
18032013 - 094321 CET - Reply by SAP Dear Customer
I have taken over your issue and w ill investigate from PI perspective
I w ould require few information from your side
- Please explain the end to end Business Scenario
- Please explain the end to end Business Scenario
Like
Sender -gt Sender Adapter -gt PI[(SID )(Mapping )(BPM )] -gt
Receiver Adapter -gt Receiver
I understand that D36 is PI systemcan you please check the R3
connection as it is not w orking and provide me w ith example
message id
Please also send us the ComponentInfo (XSL or XML) f ile
Execute URL httpltXIHOSTgtltJ2EEPortgtindexhtml -gt SystemInfo -gt
ComponentInfo-gt Softw areComponentsxsl
by using an user w ith java engine administration rights like
J2EE_ADMIN
Regards
Tulika Bhatt
Business Suite amp Technology
SAP Active Global Support
14032013 - 095732 CET - Info for SAP by Dinesh Kumar We have already entry in saprout tab also as per the port of RMI for ID
and IR
D36 aduxpi02 PI
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 3236
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 8036
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 53600
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 53604
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 8101
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 3246
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 8046
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 54600
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 54604
14032013 - 091803 CET - Info for SAP by Dinesh Kumar Integration Directory bissap1 Kumar Dinesh 026070273 400 hours 9
days 359 hours Kumar Dinesh
Integration Repository bissap1 Kumar Dinesh 026070273 400 hours 9
days 359 hours Kumar Dinesh
The connection is already open
Please check
14032013 - 063823 CET - Reply by SAP Dear Customer
The IR and ID service connection to your D36 system is still not
possible
Please check if the RMI port and the HTTP port defined in SAP Support
Portal are correct Please use the SAP note 800267 on the command to
check the RMI port
Regards
Safii Asmore
AGS Primary Support - RCSC Asia
14032013 - 060517 CET - Info for SAP by Nishant Nishant Keloth The connection is open
Regards
Nishant
14032013 - 024433 CET - Reply by SAP Dear Customer
Connection Type Integration Directory and Repository
System D36
Due to issue w ith the service connection to your D36 system
this message w as forw arded to our R3 Netw ork Support Group
The service connection has closed before I have a chance to test the
remote connection Appreciate if you could re-open the service
connection again and send this message back to SAP
connection again and send this message back to SAP
Regards
Safii Asmore
SAP Netw ork Support Group
10032013 - 111426 CET - Info for SAP by Nishant Nishant Keloth Hi SUpport Team
The connection has been provided
For test data you can reprocess the IDOC
0000000006531842
0000000006532356
SRM Version is - SRM 702
Regards
Nishant
06032013 - 101316 CET - Reply by SAP Dear Mr Nishant Nishant Keloth
thank You for Your message
Please allow me to analyse this issue in Your system environment
Is D36 Your PI system
Please set up support connection to Your Integration Repository
Directory according to follow ing SAP Note
800267 - Integration Repositorydirectory service connections
Please provide example IDoc document so I can test
Please also provide details about Your SRM SUS system release Is it a
SUS 700 701 or 702
Thank You
Kind regards
Gergo Domjan
Support Engineer
AGS Primary Support
SAP Notes
SAP Notes which have been implemented to resolve the issue
Please f ill out the follow ing table w ith SAP Note numbers you have implemented to resolve the problem and give a short description of the result
Note number
Not relevant
Implemented and
still in systems
Implemented but
removed afterw ards
Comment
Contacts amp Notifications
Name Phone Number Mobile Telephone E-Mail Notif ication
Reporter Nishant Nishant Keloth +971 26070274 +971 558633952 nishantkelothborougecom By SMS By e-mail
Opening System Other Idi Kurniaw an +971 026070245 +971 026070245 idikurniaw anborougecom By SMS By e-mail
Other Anandha Krishnan R +971 566138040 +971 566138040 anandhakrishnanborougecom By SMS By e-mail
Other Dinesh Kumar +971 026070273 +971 0505446016 dineshkumarborougecom By SMS By e-mail
SAP Notes
0001117249 Incomplete Registration of PI components in SLD
0001851677 SUS-XI Current SUS message mapping
0001857094 SUS-XI Current SUS scenario content
Attachments
Attachments
Enter unique f ile description No file chosenChoose File Upload
Description File Name Created from Date Time -
Enter unique f ile description SUS Error-1docx Nishant Nishant Keloth 06032013 0829
Final version SUS Error-1docx Nishant Nishant Keloth 06032013 0842
SystemConnection SystemConnection_SAPdocx Anandha Krishnan 26032013 0913
OSS Connection test(MS) OSS Connection test_Tsvetomirdocx Anandha Krishnan 11042013 0609
Mappingpng Mappingpng SAP 24042013 1325
Mapping Error After Delete Function MM2SUSSupplierPortal_errorPNG Idi Kurniaw an 25042013 0614
Mapping Error After Import MM2SUSSupplierPortal_error_after_importPNG Idi Kurniaw an 29042013 0949
After Note 1851677 After Note 1851677docx Idi Kurniaw an 01052013 0905
After Note 1857094 After Note 1857094docx Idi Kurniaw an 14052013 1046
Interface Mapping Interface Mappingdocx Idi Kurniaw an 14052013 1242
Directory Associationjpg Directory Associationjpg SAP 03072013 1450
Repository Associationjpg Repository Associationjpg SAP 03072013 1450
RWB Associationjpg RWB Associationjpg SAP 03072013 1450
CPA Cache Refresh CPAtxt Idi Kurniaw an 04072013 0819
Mapping Runtime Cache Refresh Mapping Runtimetxt Idi Kurniaw an 04072013 0819
CPA CPACachetxt Dinesh Kumar 07072013 0845
Mapping Mappingtxt Dinesh Kumar 07072013 0845
Save Message Send Message Close Message Action Log Print
Kindly check and assist
Contact yaseralaliborougecom
02042013 - 124322 CET - Call to Customer by SAP Customer Call
Performed on 02042013 143952
Contact person Mr Yaser Abdulla Al-Ali
Status of discussion
Customer reached
Subject of conversation
Issue in development system Error w hile transferring vendor from ECC
to MM SRM upgrade planned on production system once the issue is
resolved It is a show stopper No w ork around 10 consultants are
affected It is a show stopper Stuck in the development phase
Deadline to complete the testing is passed by R3 connections are
under D36 system
Contact 971501777888
27032013 - 053504 CET - Info for SAP by Anandha Krishnan Hello Zoltan
Connections are open and access details are also available I have
maintained the details
Please check and revert
Regards
Anadn
26032013 - 144055 CET - Reply by SAP Hi Anand
the connections got closed again could you please reopen the connectionsintegration repositorydirectory for
D36 and make sure userdata
is still valid and provided
w ith best regards
Zoltan Keller
SRM Senior Support Engineer
AGS Primary Support
Business Suite amp Technology
26032013 - 093917 CET - Info for Customer by SAP Hello Anand
We w ere indeed looking at system D36 of installation 20531211
The access to the Integration Directory and Integration Repository
of the follow ing system is now up and running
Cust Installation SID
34482 Borealis AS 0020253508 D36
Well send this message back to our consultant to process the original
problem
Best regards
Lothar Juenger
External
On behalf of SAP Active Global Support
26032013 - 091436 CET - Info for SAP by Anandha Krishnan Hello Lothar
Please check the f ile attached w ith this message The connections are
open as mentioned in the note Can you give us more information like
log or trace to see w here the problem is
I believe you are accessing a w rong system Please access the system
w ith the installation number 20253508
Regards
Anand
26032013 - 083005 CET - Reply by SAP
Hello Anand
The required service connections are still being closed
D36 SAP Product Vers SAP NETWEAVER PI 71
R3 Support Opened for 13 Days and 0512 hours
Integration Directory Closed
Integration Repository Closed
Please open the connections w ith the help of SAP Note 800267
Best regards
Lothar Juenger
External
On behalf of SAP Active Global Support
26032013 - 075432 CET - Info for SAP by Anandha Krishnan Hello Lothar
Can you please check the connections now and feedback
Thanks and Regards
Anand
26032013 - 063754 CET - Reply by SAP Hello
The required service connections are still being closed
D36 SAP Product Vers SAP NETWEAVER PI 71
R3 Support Opened for 13 Days and 0705 hours
Integration Directory Closed
Integration Repository Closed
Please open the connections w ith the help of SAP Note 800267
Best regards
Lothar Juenger
External
On behalf of SAP Active Global Support
26032013 - 054116 CET - Info for SAP by Nishant Nishant Keloth Hi Suppiort Team
The connection is open from our end
Please check and confirm
Regards
Nishant
25032013 - 105053 CET - Reply by SAP System D36
Hello
you open only the R3 support but
Integration Directory
Integration Repository
is still closed
Best regards
Karin Weik
AGS Primary Support - RCSC Europe
25032013 - 054438 CET - Info for SAP by Nishant Nishant Keloth Hi Support Team
Please ceck now the connection is opened
Regards
Nishant
25032013 - 032503 CET - Reply by SAP Dear Customer
Connection Type Integration Directory and Integration Repository
System D36
Currently above connection is closed In order for us to test please
open it again
Best regards
Cecilia Koh
AGS Primary Support - RCSC Asia
24032013 - 071306 CET - Info for SAP by Nishant Nishant Keloth Hi Support Team
Please recheck the connection
Regards
Nishant
21032013 - 023333 CET - Reply by SAP Dear Customer
The access to the Integration Directory and Integration Repository of
system D36 currently fails
Partner Not Reached (1952291165 service 3299)
Location SapRouter on sapserv2
Unable to connect to remote host Connection refused
Please verify if your SNC SAProuter process is currently being
started on bissap1 (19522911653299) in order for SAP to
remote access to your system(s)
Could you also verify w ith your netw ork team if the follow ing incoming
firew all rule has been released
Source Destination Firew all Forw arding Rule
1943913134 19522911653299tcp bissap13299tcp
Best regards
Lothar Juenger
AGS Primary Support - RCSC Asia
18032013 - 124050 CET - Info for SAP by Idi Kurniawan Hi Tulika
Were in the midst of upgrading SRM 50 to 702
Weve imported XI Content SAP APPL 605 SRM SERVER 702 and SRM SERVER
IC 702 Then w e built the Plan-Driven Procurement 702 based on the ES
Repository (menu Tools-gtApply Model from ES Repository) So this is a
standard scenario from SAP
We tested using the simplest scenario Transfer of Vendor (Supplier)
data from ECC to SRM But unfortunately there is an error in the
mapping MM2SUSSupplierPortal see the attachment Please have a look at
the mapping since this is a standard content that w eve got by
importing the XI content
And w e also found some error w hile opening the mapping
MM2SUSOrderCreate Target message Message Type PurchaseOrderRequest
does not exist in softw are component version ID
ea7447626d1611dd82b2fa630a424100 And there are others mapping that
have the same error Please also check this
Thank you
18032013 - 094321 CET - Reply by SAP Dear Customer
I have taken over your issue and w ill investigate from PI perspective
I w ould require few information from your side
- Please explain the end to end Business Scenario
- Please explain the end to end Business Scenario
Like
Sender -gt Sender Adapter -gt PI[(SID )(Mapping )(BPM )] -gt
Receiver Adapter -gt Receiver
I understand that D36 is PI systemcan you please check the R3
connection as it is not w orking and provide me w ith example
message id
Please also send us the ComponentInfo (XSL or XML) f ile
Execute URL httpltXIHOSTgtltJ2EEPortgtindexhtml -gt SystemInfo -gt
ComponentInfo-gt Softw areComponentsxsl
by using an user w ith java engine administration rights like
J2EE_ADMIN
Regards
Tulika Bhatt
Business Suite amp Technology
SAP Active Global Support
14032013 - 095732 CET - Info for SAP by Dinesh Kumar We have already entry in saprout tab also as per the port of RMI for ID
and IR
D36 aduxpi02 PI
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 3236
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 8036
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 53600
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 53604
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 8101
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 3246
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 8046
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 54600
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 54604
14032013 - 091803 CET - Info for SAP by Dinesh Kumar Integration Directory bissap1 Kumar Dinesh 026070273 400 hours 9
days 359 hours Kumar Dinesh
Integration Repository bissap1 Kumar Dinesh 026070273 400 hours 9
days 359 hours Kumar Dinesh
The connection is already open
Please check
14032013 - 063823 CET - Reply by SAP Dear Customer
The IR and ID service connection to your D36 system is still not
possible
Please check if the RMI port and the HTTP port defined in SAP Support
Portal are correct Please use the SAP note 800267 on the command to
check the RMI port
Regards
Safii Asmore
AGS Primary Support - RCSC Asia
14032013 - 060517 CET - Info for SAP by Nishant Nishant Keloth The connection is open
Regards
Nishant
14032013 - 024433 CET - Reply by SAP Dear Customer
Connection Type Integration Directory and Repository
System D36
Due to issue w ith the service connection to your D36 system
this message w as forw arded to our R3 Netw ork Support Group
The service connection has closed before I have a chance to test the
remote connection Appreciate if you could re-open the service
connection again and send this message back to SAP
connection again and send this message back to SAP
Regards
Safii Asmore
SAP Netw ork Support Group
10032013 - 111426 CET - Info for SAP by Nishant Nishant Keloth Hi SUpport Team
The connection has been provided
For test data you can reprocess the IDOC
0000000006531842
0000000006532356
SRM Version is - SRM 702
Regards
Nishant
06032013 - 101316 CET - Reply by SAP Dear Mr Nishant Nishant Keloth
thank You for Your message
Please allow me to analyse this issue in Your system environment
Is D36 Your PI system
Please set up support connection to Your Integration Repository
Directory according to follow ing SAP Note
800267 - Integration Repositorydirectory service connections
Please provide example IDoc document so I can test
Please also provide details about Your SRM SUS system release Is it a
SUS 700 701 or 702
Thank You
Kind regards
Gergo Domjan
Support Engineer
AGS Primary Support
SAP Notes
SAP Notes which have been implemented to resolve the issue
Please f ill out the follow ing table w ith SAP Note numbers you have implemented to resolve the problem and give a short description of the result
Note number
Not relevant
Implemented and
still in systems
Implemented but
removed afterw ards
Comment
Contacts amp Notifications
Name Phone Number Mobile Telephone E-Mail Notif ication
Reporter Nishant Nishant Keloth +971 26070274 +971 558633952 nishantkelothborougecom By SMS By e-mail
Opening System Other Idi Kurniaw an +971 026070245 +971 026070245 idikurniaw anborougecom By SMS By e-mail
Other Anandha Krishnan R +971 566138040 +971 566138040 anandhakrishnanborougecom By SMS By e-mail
Other Dinesh Kumar +971 026070273 +971 0505446016 dineshkumarborougecom By SMS By e-mail
SAP Notes
0001117249 Incomplete Registration of PI components in SLD
0001851677 SUS-XI Current SUS message mapping
0001857094 SUS-XI Current SUS scenario content
Attachments
Attachments
Enter unique f ile description No file chosenChoose File Upload
Description File Name Created from Date Time -
Enter unique f ile description SUS Error-1docx Nishant Nishant Keloth 06032013 0829
Final version SUS Error-1docx Nishant Nishant Keloth 06032013 0842
SystemConnection SystemConnection_SAPdocx Anandha Krishnan 26032013 0913
OSS Connection test(MS) OSS Connection test_Tsvetomirdocx Anandha Krishnan 11042013 0609
Mappingpng Mappingpng SAP 24042013 1325
Mapping Error After Delete Function MM2SUSSupplierPortal_errorPNG Idi Kurniaw an 25042013 0614
Mapping Error After Import MM2SUSSupplierPortal_error_after_importPNG Idi Kurniaw an 29042013 0949
After Note 1851677 After Note 1851677docx Idi Kurniaw an 01052013 0905
After Note 1857094 After Note 1857094docx Idi Kurniaw an 14052013 1046
Interface Mapping Interface Mappingdocx Idi Kurniaw an 14052013 1242
Directory Associationjpg Directory Associationjpg SAP 03072013 1450
Repository Associationjpg Repository Associationjpg SAP 03072013 1450
RWB Associationjpg RWB Associationjpg SAP 03072013 1450
CPA Cache Refresh CPAtxt Idi Kurniaw an 04072013 0819
Mapping Runtime Cache Refresh Mapping Runtimetxt Idi Kurniaw an 04072013 0819
CPA CPACachetxt Dinesh Kumar 07072013 0845
Mapping Mappingtxt Dinesh Kumar 07072013 0845
Save Message Send Message Close Message Action Log Print
Hello Anand
The required service connections are still being closed
D36 SAP Product Vers SAP NETWEAVER PI 71
R3 Support Opened for 13 Days and 0512 hours
Integration Directory Closed
Integration Repository Closed
Please open the connections w ith the help of SAP Note 800267
Best regards
Lothar Juenger
External
On behalf of SAP Active Global Support
26032013 - 075432 CET - Info for SAP by Anandha Krishnan Hello Lothar
Can you please check the connections now and feedback
Thanks and Regards
Anand
26032013 - 063754 CET - Reply by SAP Hello
The required service connections are still being closed
D36 SAP Product Vers SAP NETWEAVER PI 71
R3 Support Opened for 13 Days and 0705 hours
Integration Directory Closed
Integration Repository Closed
Please open the connections w ith the help of SAP Note 800267
Best regards
Lothar Juenger
External
On behalf of SAP Active Global Support
26032013 - 054116 CET - Info for SAP by Nishant Nishant Keloth Hi Suppiort Team
The connection is open from our end
Please check and confirm
Regards
Nishant
25032013 - 105053 CET - Reply by SAP System D36
Hello
you open only the R3 support but
Integration Directory
Integration Repository
is still closed
Best regards
Karin Weik
AGS Primary Support - RCSC Europe
25032013 - 054438 CET - Info for SAP by Nishant Nishant Keloth Hi Support Team
Please ceck now the connection is opened
Regards
Nishant
25032013 - 032503 CET - Reply by SAP Dear Customer
Connection Type Integration Directory and Integration Repository
System D36
Currently above connection is closed In order for us to test please
open it again
Best regards
Cecilia Koh
AGS Primary Support - RCSC Asia
24032013 - 071306 CET - Info for SAP by Nishant Nishant Keloth Hi Support Team
Please recheck the connection
Regards
Nishant
21032013 - 023333 CET - Reply by SAP Dear Customer
The access to the Integration Directory and Integration Repository of
system D36 currently fails
Partner Not Reached (1952291165 service 3299)
Location SapRouter on sapserv2
Unable to connect to remote host Connection refused
Please verify if your SNC SAProuter process is currently being
started on bissap1 (19522911653299) in order for SAP to
remote access to your system(s)
Could you also verify w ith your netw ork team if the follow ing incoming
firew all rule has been released
Source Destination Firew all Forw arding Rule
1943913134 19522911653299tcp bissap13299tcp
Best regards
Lothar Juenger
AGS Primary Support - RCSC Asia
18032013 - 124050 CET - Info for SAP by Idi Kurniawan Hi Tulika
Were in the midst of upgrading SRM 50 to 702
Weve imported XI Content SAP APPL 605 SRM SERVER 702 and SRM SERVER
IC 702 Then w e built the Plan-Driven Procurement 702 based on the ES
Repository (menu Tools-gtApply Model from ES Repository) So this is a
standard scenario from SAP
We tested using the simplest scenario Transfer of Vendor (Supplier)
data from ECC to SRM But unfortunately there is an error in the
mapping MM2SUSSupplierPortal see the attachment Please have a look at
the mapping since this is a standard content that w eve got by
importing the XI content
And w e also found some error w hile opening the mapping
MM2SUSOrderCreate Target message Message Type PurchaseOrderRequest
does not exist in softw are component version ID
ea7447626d1611dd82b2fa630a424100 And there are others mapping that
have the same error Please also check this
Thank you
18032013 - 094321 CET - Reply by SAP Dear Customer
I have taken over your issue and w ill investigate from PI perspective
I w ould require few information from your side
- Please explain the end to end Business Scenario
- Please explain the end to end Business Scenario
Like
Sender -gt Sender Adapter -gt PI[(SID )(Mapping )(BPM )] -gt
Receiver Adapter -gt Receiver
I understand that D36 is PI systemcan you please check the R3
connection as it is not w orking and provide me w ith example
message id
Please also send us the ComponentInfo (XSL or XML) f ile
Execute URL httpltXIHOSTgtltJ2EEPortgtindexhtml -gt SystemInfo -gt
ComponentInfo-gt Softw areComponentsxsl
by using an user w ith java engine administration rights like
J2EE_ADMIN
Regards
Tulika Bhatt
Business Suite amp Technology
SAP Active Global Support
14032013 - 095732 CET - Info for SAP by Dinesh Kumar We have already entry in saprout tab also as per the port of RMI for ID
and IR
D36 aduxpi02 PI
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 3236
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 8036
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 53600
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 53604
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 8101
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 3246
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 8046
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 54600
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 54604
14032013 - 091803 CET - Info for SAP by Dinesh Kumar Integration Directory bissap1 Kumar Dinesh 026070273 400 hours 9
days 359 hours Kumar Dinesh
Integration Repository bissap1 Kumar Dinesh 026070273 400 hours 9
days 359 hours Kumar Dinesh
The connection is already open
Please check
14032013 - 063823 CET - Reply by SAP Dear Customer
The IR and ID service connection to your D36 system is still not
possible
Please check if the RMI port and the HTTP port defined in SAP Support
Portal are correct Please use the SAP note 800267 on the command to
check the RMI port
Regards
Safii Asmore
AGS Primary Support - RCSC Asia
14032013 - 060517 CET - Info for SAP by Nishant Nishant Keloth The connection is open
Regards
Nishant
14032013 - 024433 CET - Reply by SAP Dear Customer
Connection Type Integration Directory and Repository
System D36
Due to issue w ith the service connection to your D36 system
this message w as forw arded to our R3 Netw ork Support Group
The service connection has closed before I have a chance to test the
remote connection Appreciate if you could re-open the service
connection again and send this message back to SAP
connection again and send this message back to SAP
Regards
Safii Asmore
SAP Netw ork Support Group
10032013 - 111426 CET - Info for SAP by Nishant Nishant Keloth Hi SUpport Team
The connection has been provided
For test data you can reprocess the IDOC
0000000006531842
0000000006532356
SRM Version is - SRM 702
Regards
Nishant
06032013 - 101316 CET - Reply by SAP Dear Mr Nishant Nishant Keloth
thank You for Your message
Please allow me to analyse this issue in Your system environment
Is D36 Your PI system
Please set up support connection to Your Integration Repository
Directory according to follow ing SAP Note
800267 - Integration Repositorydirectory service connections
Please provide example IDoc document so I can test
Please also provide details about Your SRM SUS system release Is it a
SUS 700 701 or 702
Thank You
Kind regards
Gergo Domjan
Support Engineer
AGS Primary Support
SAP Notes
SAP Notes which have been implemented to resolve the issue
Please f ill out the follow ing table w ith SAP Note numbers you have implemented to resolve the problem and give a short description of the result
Note number
Not relevant
Implemented and
still in systems
Implemented but
removed afterw ards
Comment
Contacts amp Notifications
Name Phone Number Mobile Telephone E-Mail Notif ication
Reporter Nishant Nishant Keloth +971 26070274 +971 558633952 nishantkelothborougecom By SMS By e-mail
Opening System Other Idi Kurniaw an +971 026070245 +971 026070245 idikurniaw anborougecom By SMS By e-mail
Other Anandha Krishnan R +971 566138040 +971 566138040 anandhakrishnanborougecom By SMS By e-mail
Other Dinesh Kumar +971 026070273 +971 0505446016 dineshkumarborougecom By SMS By e-mail
SAP Notes
0001117249 Incomplete Registration of PI components in SLD
0001851677 SUS-XI Current SUS message mapping
0001857094 SUS-XI Current SUS scenario content
Attachments
Attachments
Enter unique f ile description No file chosenChoose File Upload
Description File Name Created from Date Time -
Enter unique f ile description SUS Error-1docx Nishant Nishant Keloth 06032013 0829
Final version SUS Error-1docx Nishant Nishant Keloth 06032013 0842
SystemConnection SystemConnection_SAPdocx Anandha Krishnan 26032013 0913
OSS Connection test(MS) OSS Connection test_Tsvetomirdocx Anandha Krishnan 11042013 0609
Mappingpng Mappingpng SAP 24042013 1325
Mapping Error After Delete Function MM2SUSSupplierPortal_errorPNG Idi Kurniaw an 25042013 0614
Mapping Error After Import MM2SUSSupplierPortal_error_after_importPNG Idi Kurniaw an 29042013 0949
After Note 1851677 After Note 1851677docx Idi Kurniaw an 01052013 0905
After Note 1857094 After Note 1857094docx Idi Kurniaw an 14052013 1046
Interface Mapping Interface Mappingdocx Idi Kurniaw an 14052013 1242
Directory Associationjpg Directory Associationjpg SAP 03072013 1450
Repository Associationjpg Repository Associationjpg SAP 03072013 1450
RWB Associationjpg RWB Associationjpg SAP 03072013 1450
CPA Cache Refresh CPAtxt Idi Kurniaw an 04072013 0819
Mapping Runtime Cache Refresh Mapping Runtimetxt Idi Kurniaw an 04072013 0819
CPA CPACachetxt Dinesh Kumar 07072013 0845
Mapping Mappingtxt Dinesh Kumar 07072013 0845
Save Message Send Message Close Message Action Log Print
25032013 - 032503 CET - Reply by SAP Dear Customer
Connection Type Integration Directory and Integration Repository
System D36
Currently above connection is closed In order for us to test please
open it again
Best regards
Cecilia Koh
AGS Primary Support - RCSC Asia
24032013 - 071306 CET - Info for SAP by Nishant Nishant Keloth Hi Support Team
Please recheck the connection
Regards
Nishant
21032013 - 023333 CET - Reply by SAP Dear Customer
The access to the Integration Directory and Integration Repository of
system D36 currently fails
Partner Not Reached (1952291165 service 3299)
Location SapRouter on sapserv2
Unable to connect to remote host Connection refused
Please verify if your SNC SAProuter process is currently being
started on bissap1 (19522911653299) in order for SAP to
remote access to your system(s)
Could you also verify w ith your netw ork team if the follow ing incoming
firew all rule has been released
Source Destination Firew all Forw arding Rule
1943913134 19522911653299tcp bissap13299tcp
Best regards
Lothar Juenger
AGS Primary Support - RCSC Asia
18032013 - 124050 CET - Info for SAP by Idi Kurniawan Hi Tulika
Were in the midst of upgrading SRM 50 to 702
Weve imported XI Content SAP APPL 605 SRM SERVER 702 and SRM SERVER
IC 702 Then w e built the Plan-Driven Procurement 702 based on the ES
Repository (menu Tools-gtApply Model from ES Repository) So this is a
standard scenario from SAP
We tested using the simplest scenario Transfer of Vendor (Supplier)
data from ECC to SRM But unfortunately there is an error in the
mapping MM2SUSSupplierPortal see the attachment Please have a look at
the mapping since this is a standard content that w eve got by
importing the XI content
And w e also found some error w hile opening the mapping
MM2SUSOrderCreate Target message Message Type PurchaseOrderRequest
does not exist in softw are component version ID
ea7447626d1611dd82b2fa630a424100 And there are others mapping that
have the same error Please also check this
Thank you
18032013 - 094321 CET - Reply by SAP Dear Customer
I have taken over your issue and w ill investigate from PI perspective
I w ould require few information from your side
- Please explain the end to end Business Scenario
- Please explain the end to end Business Scenario
Like
Sender -gt Sender Adapter -gt PI[(SID )(Mapping )(BPM )] -gt
Receiver Adapter -gt Receiver
I understand that D36 is PI systemcan you please check the R3
connection as it is not w orking and provide me w ith example
message id
Please also send us the ComponentInfo (XSL or XML) f ile
Execute URL httpltXIHOSTgtltJ2EEPortgtindexhtml -gt SystemInfo -gt
ComponentInfo-gt Softw areComponentsxsl
by using an user w ith java engine administration rights like
J2EE_ADMIN
Regards
Tulika Bhatt
Business Suite amp Technology
SAP Active Global Support
14032013 - 095732 CET - Info for SAP by Dinesh Kumar We have already entry in saprout tab also as per the port of RMI for ID
and IR
D36 aduxpi02 PI
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 3236
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 8036
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 53600
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 53604
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 8101
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 3246
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 8046
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 54600
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 54604
14032013 - 091803 CET - Info for SAP by Dinesh Kumar Integration Directory bissap1 Kumar Dinesh 026070273 400 hours 9
days 359 hours Kumar Dinesh
Integration Repository bissap1 Kumar Dinesh 026070273 400 hours 9
days 359 hours Kumar Dinesh
The connection is already open
Please check
14032013 - 063823 CET - Reply by SAP Dear Customer
The IR and ID service connection to your D36 system is still not
possible
Please check if the RMI port and the HTTP port defined in SAP Support
Portal are correct Please use the SAP note 800267 on the command to
check the RMI port
Regards
Safii Asmore
AGS Primary Support - RCSC Asia
14032013 - 060517 CET - Info for SAP by Nishant Nishant Keloth The connection is open
Regards
Nishant
14032013 - 024433 CET - Reply by SAP Dear Customer
Connection Type Integration Directory and Repository
System D36
Due to issue w ith the service connection to your D36 system
this message w as forw arded to our R3 Netw ork Support Group
The service connection has closed before I have a chance to test the
remote connection Appreciate if you could re-open the service
connection again and send this message back to SAP
connection again and send this message back to SAP
Regards
Safii Asmore
SAP Netw ork Support Group
10032013 - 111426 CET - Info for SAP by Nishant Nishant Keloth Hi SUpport Team
The connection has been provided
For test data you can reprocess the IDOC
0000000006531842
0000000006532356
SRM Version is - SRM 702
Regards
Nishant
06032013 - 101316 CET - Reply by SAP Dear Mr Nishant Nishant Keloth
thank You for Your message
Please allow me to analyse this issue in Your system environment
Is D36 Your PI system
Please set up support connection to Your Integration Repository
Directory according to follow ing SAP Note
800267 - Integration Repositorydirectory service connections
Please provide example IDoc document so I can test
Please also provide details about Your SRM SUS system release Is it a
SUS 700 701 or 702
Thank You
Kind regards
Gergo Domjan
Support Engineer
AGS Primary Support
SAP Notes
SAP Notes which have been implemented to resolve the issue
Please f ill out the follow ing table w ith SAP Note numbers you have implemented to resolve the problem and give a short description of the result
Note number
Not relevant
Implemented and
still in systems
Implemented but
removed afterw ards
Comment
Contacts amp Notifications
Name Phone Number Mobile Telephone E-Mail Notif ication
Reporter Nishant Nishant Keloth +971 26070274 +971 558633952 nishantkelothborougecom By SMS By e-mail
Opening System Other Idi Kurniaw an +971 026070245 +971 026070245 idikurniaw anborougecom By SMS By e-mail
Other Anandha Krishnan R +971 566138040 +971 566138040 anandhakrishnanborougecom By SMS By e-mail
Other Dinesh Kumar +971 026070273 +971 0505446016 dineshkumarborougecom By SMS By e-mail
SAP Notes
0001117249 Incomplete Registration of PI components in SLD
0001851677 SUS-XI Current SUS message mapping
0001857094 SUS-XI Current SUS scenario content
Attachments
Attachments
Enter unique f ile description No file chosenChoose File Upload
Description File Name Created from Date Time -
Enter unique f ile description SUS Error-1docx Nishant Nishant Keloth 06032013 0829
Final version SUS Error-1docx Nishant Nishant Keloth 06032013 0842
SystemConnection SystemConnection_SAPdocx Anandha Krishnan 26032013 0913
OSS Connection test(MS) OSS Connection test_Tsvetomirdocx Anandha Krishnan 11042013 0609
Mappingpng Mappingpng SAP 24042013 1325
Mapping Error After Delete Function MM2SUSSupplierPortal_errorPNG Idi Kurniaw an 25042013 0614
Mapping Error After Import MM2SUSSupplierPortal_error_after_importPNG Idi Kurniaw an 29042013 0949
After Note 1851677 After Note 1851677docx Idi Kurniaw an 01052013 0905
After Note 1857094 After Note 1857094docx Idi Kurniaw an 14052013 1046
Interface Mapping Interface Mappingdocx Idi Kurniaw an 14052013 1242
Directory Associationjpg Directory Associationjpg SAP 03072013 1450
Repository Associationjpg Repository Associationjpg SAP 03072013 1450
RWB Associationjpg RWB Associationjpg SAP 03072013 1450
CPA Cache Refresh CPAtxt Idi Kurniaw an 04072013 0819
Mapping Runtime Cache Refresh Mapping Runtimetxt Idi Kurniaw an 04072013 0819
CPA CPACachetxt Dinesh Kumar 07072013 0845
Mapping Mappingtxt Dinesh Kumar 07072013 0845
Save Message Send Message Close Message Action Log Print
- Please explain the end to end Business Scenario
Like
Sender -gt Sender Adapter -gt PI[(SID )(Mapping )(BPM )] -gt
Receiver Adapter -gt Receiver
I understand that D36 is PI systemcan you please check the R3
connection as it is not w orking and provide me w ith example
message id
Please also send us the ComponentInfo (XSL or XML) f ile
Execute URL httpltXIHOSTgtltJ2EEPortgtindexhtml -gt SystemInfo -gt
ComponentInfo-gt Softw areComponentsxsl
by using an user w ith java engine administration rights like
J2EE_ADMIN
Regards
Tulika Bhatt
Business Suite amp Technology
SAP Active Global Support
14032013 - 095732 CET - Info for SAP by Dinesh Kumar We have already entry in saprout tab also as per the port of RMI for ID
and IR
D36 aduxpi02 PI
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 3236
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 8036
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 53600
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 53604
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 8101
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 3246
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 8046
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 54600
KP pCN=sapserv2 OU=SAProuter O=SAP C=DE 172201246 54604
14032013 - 091803 CET - Info for SAP by Dinesh Kumar Integration Directory bissap1 Kumar Dinesh 026070273 400 hours 9
days 359 hours Kumar Dinesh
Integration Repository bissap1 Kumar Dinesh 026070273 400 hours 9
days 359 hours Kumar Dinesh
The connection is already open
Please check
14032013 - 063823 CET - Reply by SAP Dear Customer
The IR and ID service connection to your D36 system is still not
possible
Please check if the RMI port and the HTTP port defined in SAP Support
Portal are correct Please use the SAP note 800267 on the command to
check the RMI port
Regards
Safii Asmore
AGS Primary Support - RCSC Asia
14032013 - 060517 CET - Info for SAP by Nishant Nishant Keloth The connection is open
Regards
Nishant
14032013 - 024433 CET - Reply by SAP Dear Customer
Connection Type Integration Directory and Repository
System D36
Due to issue w ith the service connection to your D36 system
this message w as forw arded to our R3 Netw ork Support Group
The service connection has closed before I have a chance to test the
remote connection Appreciate if you could re-open the service
connection again and send this message back to SAP
connection again and send this message back to SAP
Regards
Safii Asmore
SAP Netw ork Support Group
10032013 - 111426 CET - Info for SAP by Nishant Nishant Keloth Hi SUpport Team
The connection has been provided
For test data you can reprocess the IDOC
0000000006531842
0000000006532356
SRM Version is - SRM 702
Regards
Nishant
06032013 - 101316 CET - Reply by SAP Dear Mr Nishant Nishant Keloth
thank You for Your message
Please allow me to analyse this issue in Your system environment
Is D36 Your PI system
Please set up support connection to Your Integration Repository
Directory according to follow ing SAP Note
800267 - Integration Repositorydirectory service connections
Please provide example IDoc document so I can test
Please also provide details about Your SRM SUS system release Is it a
SUS 700 701 or 702
Thank You
Kind regards
Gergo Domjan
Support Engineer
AGS Primary Support
SAP Notes
SAP Notes which have been implemented to resolve the issue
Please f ill out the follow ing table w ith SAP Note numbers you have implemented to resolve the problem and give a short description of the result
Note number
Not relevant
Implemented and
still in systems
Implemented but
removed afterw ards
Comment
Contacts amp Notifications
Name Phone Number Mobile Telephone E-Mail Notif ication
Reporter Nishant Nishant Keloth +971 26070274 +971 558633952 nishantkelothborougecom By SMS By e-mail
Opening System Other Idi Kurniaw an +971 026070245 +971 026070245 idikurniaw anborougecom By SMS By e-mail
Other Anandha Krishnan R +971 566138040 +971 566138040 anandhakrishnanborougecom By SMS By e-mail
Other Dinesh Kumar +971 026070273 +971 0505446016 dineshkumarborougecom By SMS By e-mail
SAP Notes
0001117249 Incomplete Registration of PI components in SLD
0001851677 SUS-XI Current SUS message mapping
0001857094 SUS-XI Current SUS scenario content
Attachments
Attachments
Enter unique f ile description No file chosenChoose File Upload
Description File Name Created from Date Time -
Enter unique f ile description SUS Error-1docx Nishant Nishant Keloth 06032013 0829
Final version SUS Error-1docx Nishant Nishant Keloth 06032013 0842
SystemConnection SystemConnection_SAPdocx Anandha Krishnan 26032013 0913
OSS Connection test(MS) OSS Connection test_Tsvetomirdocx Anandha Krishnan 11042013 0609
Mappingpng Mappingpng SAP 24042013 1325
Mapping Error After Delete Function MM2SUSSupplierPortal_errorPNG Idi Kurniaw an 25042013 0614
Mapping Error After Import MM2SUSSupplierPortal_error_after_importPNG Idi Kurniaw an 29042013 0949
After Note 1851677 After Note 1851677docx Idi Kurniaw an 01052013 0905
After Note 1857094 After Note 1857094docx Idi Kurniaw an 14052013 1046
Interface Mapping Interface Mappingdocx Idi Kurniaw an 14052013 1242
Directory Associationjpg Directory Associationjpg SAP 03072013 1450
Repository Associationjpg Repository Associationjpg SAP 03072013 1450
RWB Associationjpg RWB Associationjpg SAP 03072013 1450
CPA Cache Refresh CPAtxt Idi Kurniaw an 04072013 0819
Mapping Runtime Cache Refresh Mapping Runtimetxt Idi Kurniaw an 04072013 0819
CPA CPACachetxt Dinesh Kumar 07072013 0845
Mapping Mappingtxt Dinesh Kumar 07072013 0845
Save Message Send Message Close Message Action Log Print
connection again and send this message back to SAP
Regards
Safii Asmore
SAP Netw ork Support Group
10032013 - 111426 CET - Info for SAP by Nishant Nishant Keloth Hi SUpport Team
The connection has been provided
For test data you can reprocess the IDOC
0000000006531842
0000000006532356
SRM Version is - SRM 702
Regards
Nishant
06032013 - 101316 CET - Reply by SAP Dear Mr Nishant Nishant Keloth
thank You for Your message
Please allow me to analyse this issue in Your system environment
Is D36 Your PI system
Please set up support connection to Your Integration Repository
Directory according to follow ing SAP Note
800267 - Integration Repositorydirectory service connections
Please provide example IDoc document so I can test
Please also provide details about Your SRM SUS system release Is it a
SUS 700 701 or 702
Thank You
Kind regards
Gergo Domjan
Support Engineer
AGS Primary Support
SAP Notes
SAP Notes which have been implemented to resolve the issue
Please f ill out the follow ing table w ith SAP Note numbers you have implemented to resolve the problem and give a short description of the result
Note number
Not relevant
Implemented and
still in systems
Implemented but
removed afterw ards
Comment
Contacts amp Notifications
Name Phone Number Mobile Telephone E-Mail Notif ication
Reporter Nishant Nishant Keloth +971 26070274 +971 558633952 nishantkelothborougecom By SMS By e-mail
Opening System Other Idi Kurniaw an +971 026070245 +971 026070245 idikurniaw anborougecom By SMS By e-mail
Other Anandha Krishnan R +971 566138040 +971 566138040 anandhakrishnanborougecom By SMS By e-mail
Other Dinesh Kumar +971 026070273 +971 0505446016 dineshkumarborougecom By SMS By e-mail
SAP Notes
0001117249 Incomplete Registration of PI components in SLD
0001851677 SUS-XI Current SUS message mapping
0001857094 SUS-XI Current SUS scenario content
Attachments
Attachments
Enter unique f ile description No file chosenChoose File Upload
Description File Name Created from Date Time -
Enter unique f ile description SUS Error-1docx Nishant Nishant Keloth 06032013 0829
Final version SUS Error-1docx Nishant Nishant Keloth 06032013 0842
SystemConnection SystemConnection_SAPdocx Anandha Krishnan 26032013 0913
OSS Connection test(MS) OSS Connection test_Tsvetomirdocx Anandha Krishnan 11042013 0609
Mappingpng Mappingpng SAP 24042013 1325
Mapping Error After Delete Function MM2SUSSupplierPortal_errorPNG Idi Kurniaw an 25042013 0614
Mapping Error After Import MM2SUSSupplierPortal_error_after_importPNG Idi Kurniaw an 29042013 0949
After Note 1851677 After Note 1851677docx Idi Kurniaw an 01052013 0905
After Note 1857094 After Note 1857094docx Idi Kurniaw an 14052013 1046
Interface Mapping Interface Mappingdocx Idi Kurniaw an 14052013 1242
Directory Associationjpg Directory Associationjpg SAP 03072013 1450
Repository Associationjpg Repository Associationjpg SAP 03072013 1450
RWB Associationjpg RWB Associationjpg SAP 03072013 1450
CPA Cache Refresh CPAtxt Idi Kurniaw an 04072013 0819
Mapping Runtime Cache Refresh Mapping Runtimetxt Idi Kurniaw an 04072013 0819
CPA CPACachetxt Dinesh Kumar 07072013 0845
Mapping Mappingtxt Dinesh Kumar 07072013 0845
Save Message Send Message Close Message Action Log Print
Attachments
Enter unique f ile description No file chosenChoose File Upload
Description File Name Created from Date Time -
Enter unique f ile description SUS Error-1docx Nishant Nishant Keloth 06032013 0829
Final version SUS Error-1docx Nishant Nishant Keloth 06032013 0842
SystemConnection SystemConnection_SAPdocx Anandha Krishnan 26032013 0913
OSS Connection test(MS) OSS Connection test_Tsvetomirdocx Anandha Krishnan 11042013 0609
Mappingpng Mappingpng SAP 24042013 1325
Mapping Error After Delete Function MM2SUSSupplierPortal_errorPNG Idi Kurniaw an 25042013 0614
Mapping Error After Import MM2SUSSupplierPortal_error_after_importPNG Idi Kurniaw an 29042013 0949
After Note 1851677 After Note 1851677docx Idi Kurniaw an 01052013 0905
After Note 1857094 After Note 1857094docx Idi Kurniaw an 14052013 1046
Interface Mapping Interface Mappingdocx Idi Kurniaw an 14052013 1242
Directory Associationjpg Directory Associationjpg SAP 03072013 1450
Repository Associationjpg Repository Associationjpg SAP 03072013 1450
RWB Associationjpg RWB Associationjpg SAP 03072013 1450
CPA Cache Refresh CPAtxt Idi Kurniaw an 04072013 0819
Mapping Runtime Cache Refresh Mapping Runtimetxt Idi Kurniaw an 04072013 0819
CPA CPACachetxt Dinesh Kumar 07072013 0845
Mapping Mappingtxt Dinesh Kumar 07072013 0845
Save Message Send Message Close Message Action Log Print