section a questions - land public transport … · bidders are required to submit original copy of...

KUALA LUMPUR TO KLANG BUS RAPID TRANSIT (BRT) PROJECT (TENDER NO.: SPAD/RFP/BRT/NKRA/01/2017)

TENDERERS’ FREQUENTLY ASKED QUESTIONS AND SPAD REPLIES

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QUESTION 1 Reference made to the Instruction to Bidders, Part IV – Item 4.3.1(v)-b, 8, Supporting document of Appendix IV. Kindly provide the format of confirmation letter from supervising officer of the project owner as required for the submission as per the above-mentioned requirement. ANSWER 1 Confirmation letter shall be drafted by the bidder’s supervising officer of the project owner and include the following details: Project Title, Project Value, Contractual Project Start and Completion Date. The format of the letter shall be provided by the Bidders.

QUESTION 2 Due to the short period between the tender briefing day and the tender queries submission, we would like to request the tender query period to be extended until 30th April 2017. ANSWER 2 SPAD has extended the deadline for tender queries submission until 28th February 2017. SPAD’s response to queries is extended to 7th March 2017. Bidders are advised to refer to the Corrigendum Notice to the Request for Proposal (RFP) uploaded on the SPAD website (www.spad.gov.my/tenders) on 31 January 2017. All other schedule of the Tender process shall remain unchanged.

QUESTION 3 Paragraph/Item 1.8.4 regarding the "receipt number provided during the purchase of RFP document", kindly advise. We do not get any receipt and/or receipt number during the purchase of RFP document. ANSWER 3 A tax invoice will be issued via mail and/or e-mail to bidders who have bought the Tender Document. Kindly refer to the receipt number stated in the tax invoice for your further action.

SECTION A QUESTIONS



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QUESTION 4 Will this project be subject to offset as stipulated in Policy and Guidelines on Industry Collaboration Program (ICP) in Government Procurement (PK1/2013 Lampiran 1.5)? As the bidder is responsible to provide financing for all components of the project, will the bidder be required to provide 100% offset for the project? If so, what is the contract value that need to be offset? ANSWER 4 Please refer to Government-applicable circular on offset program for Public-Private Partnership (PPP) projects.

QUESTION 5 For those documents required for submission under Envelope “Mandatory” & “Technical Proposal” & “Commercial Proposal”, as there is only one “Original” copy, please confirm “Certified True Copy” is acceptable to be submitted for other envelopes. ANSWER 5 Bidders are required to submit original copy of documents in the "Mandatory" envelope and certified true copies in the "Technical Proposal" and "Commercial Proposal" envelopes.

QUESTION 6 Reference: Section A Part I – Introduction Clause 1.8.7 It is stated that the bidder(s) shall also provide three (3) softcopies on Compact Disc (“CD”) and The Mandatory Requirement, Technical and Commercial proposal softcopy submission shall be placed in separate CDs. Please clarify and confirm whether the proposal softcopy submission shall be in 1 set of 3 CDs consisting of The Mandatory requirement, Technical and Commercial or in 3 sets of 3 CDs consisting the softcopies. ANSWER 6 The Mandatory Requirement, Technical and Commercial proposal softcopy submission shall be in 3 copies, be placed in separate CDs and clearly identified with receipt no. and either Mandatory, Technical Proposal or Commercial Proposal. Number of CDs depends on the bidder's submission.



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___________________________________________________________________ QUESTION 7 Reference: Section A Part III – Bidder’s Criteria Clause 3.2.1(iv) It is stated that for a Consortium, the equity shareholding of the local entity / entities shall be at least 51% of the paid-up capital upon signing of the Consortium Agreement. Please clarify and confirm whether SPAD requires the Consortium to be an incorporated entity. ANSWER 7

Refer to Paragraph 3.2.1. (iii) and (iv). The Consortium need not be an incorporated entity at the point of proposal submission. _______________________________________________________________________ QUESTION 8 Reference: Section A Part III – Bidder’s Criteria Clause 3.2.3 “Category 1 – the bidder(s) shall have experience in Transit Operation and Maintenance and Fare Collection Management or other similar basis for providing its output / services to a public-sector entity in pursuance of its charter, concession or contract, as the case may be, and have operated and maintained transit for at least five (5) years in operation Category 2 - the Bidder(s) shall have experience in infrastructure and building project (s) including road/building management, operation and maintenance, worth a minimum project value of RM300 million in total, within the last five (5) years”. Please clarify and confirm whether only Lead Member of Joint Venture / Consortium or all the members in Consortium should have those experiences mentioned. ANSWER 8 Any one of the Members of the Consortium shall comply with the criteria required. _________________________________________________________________________ QUESTION 9 Reference: Section A Part V – Terms & Conditions Clause 5.19 (Item No 13)



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“Penalty shall be imposed to the successful Bidder in the event the successful Bidder fail to comply any provisions in the Concession Agreement and will be under the purview of the Government.” Please clarify what would be the imposed penalty. ANSWER 9 Terms of Concession stated are indicative and will be discussed with the successful bidder after the tender exercise. _________________________________________________________________________ QUESTION 10 Reference: Section A Part V – Terms & Conditions Clause 5.19 (Item No 28) Payment by the Successful Bidder “If the Concession Agreement is terminated by the Government, at any time prior to completion of the works and the Government completes the works being carried out by the successful Bidder as at the termination date, the successful Bidder shall pay to the Government the aggregate of : (a) all amount at the time which may be owing to the Government by the successful Bidder under the Concession Agreement; and (b) any additional costs and expenses incurred by the Government in so completing those works in excess of the costs and expenses which would have been incurred by the successful Bidder in so completing those works less the amount of the completed works, if any”. Please clarify and confirm whether the said term is only applicable if the term is due to default by the Bidder. ANSWER 10 Terms of Concession stated are indicative and will be discussed with the successful bidder after the tender exercise. _________________________________________________________________________ QUESTION 11 Reference: Section A Part V – Terms & Conditions Clause 5.19 (Item No 28) Expropriation “The Government may terminate the Concession Agreement by expropriating the Concession by giving not less than three (3) months’ notice to that effect to the successful bidder if it considers that such expropriation is in the national interest”. Please clarify and confirm what would be the Bidder’s recourse if the Concession is terminated due to national interest.



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ANSWER 11 Terms of Concession stated are indicative and will be discussed with the successful bidder after the tender exercise. _________________________________________________________________________ QUESTION 12 Reference: Section A Part V – Terms & Conditions Clause 5.19 (Item No 29) “The concession agreement must include all the standard provisions applicable to the concession agreement.” Please advise whether a copy of Standard Provision of Concession Agreement could be obtained. ANSWER 12 Terms of Concession stated are indicative and will be discussed with the successful bidder after the tender exercise. _________________________________________________________________________ QUESTION 13 We are looking forward to participate in this tender mentioned, in the notice referred. However, please note that we will require more time to prepare an exact estimation as the bids calls for a Request for Proposal (RFP) on planning, design, finance, construct, operate, maintain and upgrade of the KL - Klang BRT line. This calls for careful research to be carried on our part before we submit any proposal for your consideration as it requires bidders to be fully responsible on the financing. ANSWER 13 All conditions of this tender exercise remain unchanged. Bid closing date is on 2nd May 2017, 1200 hours. _________________________________________________________________________ QUESTION 14 Is the Certificate of Tender Briefing required from each member of the consortium? Can main bidder use sub company Certificate of Tender Briefing for submission if the main bidder did not have certificate? ANSWER 14



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Certificate of Tender Briefing shall be provided by at least one the members of the Consortium. _________________________________________________________________________ QUESTION 15 Is the consultant’s profile required for the submission of the Technical Proposal? Please clarify. ANSWER 15 Consultant's profile is not compulsory to be furnished as part of the submission. _________________________________________________________________________

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QUESTION 1 Can the government provide some kind of revenue guarantee, to offset the revenue risk on financing? ANSWER 1 Refer to Section A, Paragraph 2.1.3.

QUESTION 2 Can the government provide grant/soft loan in capex? ANSWER 2 Grant/soft loan requested (if any) shall be deliberated by the Government based on the Bidder’s Commercial Proposal.

QUESTION 3 Please clarify the status of BRT proposal approval from local authorities, i.e. DBKL, MBPJ, MPK, MPSJ, and has BRT alignment been captured in the structural plan of local authorities? ANSWER 3 The bidders are required to verify status from the relevant authorities.

QUESTION 4 Please clarify on utility relocation status, and who bears the cost of utilities relocation. ANSWER 4 The utility relocation will be assessed, conducted and financed by the bidders.

QUESTION 5

SECTION B QUESTIONS



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Please clarify on the status of land acquisition, and who bear the cost of land acquisition. Please indicate the location and land area to be acquired. ANSWER 5 The bidders shall assess, identify and propose any land acquisition, if required. Cost of land acquisition (if any) shall be deliberated by the Government based on the bidder's proposal.

QUESTION 6 In the implementation schedule, 2 years of Construction Period is stated in the Document. Please clarify if the 2-year construction period includes Detailed Design Submission, Authorities Approval, Land Acquisition and Utilities Relocation period. ANSWER 6 The 2-year Construction Period is inclusive of detailed design submission, authorities’ approval, land acquisition, utilities relocation period, construction, system supply and Installation.

QUESTION 7 Who will be the BRT operator? Operator to be appointed by Government or Concessionaire can appoint their own operator? ANSWER 7 The bidders shall submit a proposal to design, finance, construct, operate and maintain the project. Therefore, the appointment of BRT operators will be under the purview of the successful bidder, however the BRT operator must be licensed by SPAD.

QUESTION 8 Please provide the Survey AutoCAD Drawings to all bidders, to save time and cost, and for more accurate design. ANSWER 8 Bidders are required to prepare their own AutoCAD drawings.

QUESTION 9



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Please clarify the status of lane wide reduction at PLUS Section. Has the road design been downgraded to U4 and lane wide reduction to 3.25m been approved by PLUS? Who bear the compensation to PLUS if required, due to BRT affecting the toll revenue? ANSWER 9 Please refer to Section B: Project Brief, item 2.3. In this section, all the mix traffic lanes at the Federal Highway (maintained by PLUS) is maintained at 3.65m width. However, the bidders shall propose and seek approval from relevant authorities for the final design. Any compensation charges will be borne by the bidder.

QUESTION 10 The existing Jalan Syed Putra has one bus lane and two traffic lanes. Can BRT make use of the existing bus lane? ANSWER 10 Please refer to Section B: Project Brief, item 2.1 and Appendix B 1.1 – B1.8. as a guideline for the bidder's proposal. The bidders shall seek approval from relevant authorities for the final design.

QUESTION 11 Please clarify and confirm whether SPAD will acquire TOD land under the land acquisition act and paid for this proposal. ANSWER 11 The Government does not guarantee any TOD land acquisition to the bidders.

QUESTION 12 What will be the assessment criteria when it comes to evaluating alternative proposals? ANSWER 12 Alternative proposals will be evaluated based on its compliance to ITDP BRT Standard of Gold.

QUESTION 13



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Are we allowed to propose other choices of mode of transportation (i.e. train, tram, etc) as an alternative proposal? Similarly, station locations, station sizes, bus routes, alignment, etc ANSWER 13 Bidders are NOT allowed to propose other modes of transportation in their Alternative proposal. However, bidders may propose different station locations, station sizes, bus routes and alignment but nonetheless must start from Pasar Seni and end at Bandar Klang.

QUESTION 14 Does the estimation of ridership take into consideration of the future LRT 3 development and existing public transportation? ANSWER 14 All existing public transportation are taken into consideration during ridership assessment of the KL-Klang corridor except for the future LRT 3 project. However, bidders are advised to conduct their own independent assessment of the estimated ridership at their own cost.

QUESTION 15 What is the basis to the projected ridership? Will the assessment study be available for bidders? ANSWER 15 The basis for the projected ridership is population and employment. Bidders are required to conduct their own independent assessment of the estimated ridership at their own cost.

QUESTION 16 Please clarify to which operating year does the daily ridership initial year (Table 6-3) refer to. The figure 867,921 for the initial year is higher than the Laluan Sg Buloh Kajang MRT, which they expected 400,000 daily ridership. ANSWER 16 Initial year in Table 6-3 refers to the initial year of BRT operations. Figures provided in Table 6-3 are mere guidelines. Bidders are advised to conduct ridership assessment at their own cost.



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QUESTION 17 What is the percentage of modal split that has been applied to the ridership figures provided? Do your ridership figures account for KTM Komuter and LRT3 users from Klang-Subang? What is the basis of the 50:50 modal split that you are proposing? ANSWER 17 Bidders need to conduct their own ridership assessment and be responsible for the revenue risk. All existing public transportation are taken into consideration during ridership assessment of the KL-Klang corridor except for the future LRT 3 project.

QUESTION 18 Are we given a guarantee on the ridership no as per below? Can the years of concession increase proportionately if ridership drops below forecast (Section B, Table 6-3) ? ANSWER 18 Ridership figures in Table 6-3 are only guidelines and the Government provides no guarantee on the ridership numbers provided. Bidders shall conduct an independent assessment at their own cost to verify the information given in this RFP. Bidders shall propose the concession period in accordance to the RFP.

QUESTION 19 Regarding to bus procurement, are we allowed for price variation or extension to our concession years if the operating cost has a significant fluctuation for eg, diesel price (Section B, Table 6-6)? ANSWER 19 Information provided in this RFP are only guidelines. The bidders are required to submit a cashflow that includes fleet procurement and asset management costs in current and future prices. Bidders shall propose their own fare mechanism based on their cashflow projection, subject to SPAD's approval.

QUESTION 20 If the supply of bus is more than the demand, do we have the choice to reduce the quantity of bus? ANSWER 20



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The bidders shall propose a fleet procurement and expansion plan and asset management plan according to ridership assessment conducted.

QUESTION 21 Please confirm if the successful bidder will need to purchase and maintain the buses, and consequently procuring and running a depot area, or engage a third party to provide, operate and maintain the buses according to the agreed schedule and availability. ANSWER 21 The bidders may engage a third party to provide, operate and maintain the buses. However, the BRT Scheme Owner (the successful bidder) is accountable for the service performance.

QUESTION 22 Are we allowed to provide feeder bus to the BRT stations for area that are not covered by the trunk and direct services? ANSWER 22 Yes, bidders are allowed to introduce feeder bus service, along with Trunk and Direct services.

QUESTION 23 If after 7 years the existing buses still in good condition, are we allowed to use the existing bus instead of replacing them with new buses? ANSWER 23 The maximum contract duration for new BRT bus is 10 years. If the bus operator utilizes an existing fleet (not BRT bus) of not more than 5 years old, the maximum contract duration of the bus shall be for 5 years. An optional 2-3 years contract extension will be given if the bus operator achieves Minimum Performance Standard set by the successful bidder.

QUESTION 24



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Can we cut down on the fleet requirement should the ridership decrease? Is this for guidance only or must we start off with 60 + 702 fleet at the onset (Section B, Table 6-4)? ANSWER 24 The figures provided in Table 6-4 are mere guidelines. The bidders may propose and comply with the fleet procurement plan proposed to SPAD based on the ridership assessment conducted.

QUESTION 25 The RFP calls for two bus services to be provided by the BRT Service: Trunk Service and Direct Service. (a) Since several Direct Services intersect the Trunk Route, would there be any halts to necessitate passengers from Direct Service to get on Trunk Service? Currently the RFP does not clearly state this feeding capability. (b) Would feeder bus services aside from the Direct Service be under purview of the BRT bidder? If not, would SPAD be making adjustments to existing bus routes to act as feeder service to the Trunk & Direct Services? ANSWER 25 a) Minimum requirement for Direct Service is to operate partially in the KL-Klang BRT busway and have direct access to at least one BRT station for a seamless transfer to Trunk Service. b) Feeder bus will not be under the purview of successful bidder, unless the bidder has proposed feeder service in KL-Klang BRT system. Priority will be given to BRT KL-Klang operator. Government will restructure the existing bus routes to minimize the overlap of services and unhealthy competition among the operators.

QUESTION 26 During the Tender Briefing, it was stated that the Direct Service (DS) will be entering the Trunk route at various entry points: 1. Wouldn't the DS buses interfere with the scheduled travel times of the Trunk buses? 2. DS bus schedules would depend on their respective DS route traffic conditions. Would there be a penalty for the BRT Operator for this? ANSWER 26 1. The bidders are required to conduct assessment and propose service schedule for Trunk and Direct services accordingly through proposed service monitoring by Operations Control Centre.



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2. The bidders are required to assess traffic condition and propose Direct Service schedule accordingly. Penalty will be imposed on the successful bidder if it fails to comply with the Service Delivery Agreement signed with SPAD.

QUESTION 27 During the Site Visit, it was mentioned that Trunk Buses will not be stopping at halts, only at stations and hubs. Kindly confirm this. Is there a possibility for the DS buses to not use the trunk route, rather they feed the trunk routes via bus halts nearby nearest trunk route halts? ANSWER 27 Bidders are advised to comply with the requirements as stipulated in the Project Brief for their Base Case proposal. Direct Service must operate partially in the KL-Klang BRT busway and have direct access to at least one BRT station for a seamless transfer to Trunk Service. Trunk Service will not stop at halts. Bidders may however propose alternative route options in the Alternative proposals.

QUESTION 28 Does the proposed alignment meet the BRT Gold standard of 89 points? 1. Do the bidders alternative proposal need to meet minimum Gold points of 85 or 89. 2. Will the DS routes be subjected to Gold standard as well? ANSWER 28 The Base Case provided as per the Project Brief achieves the ITDP BRT Standard of Gold with a score of 89/100. Proposals by bidders shall meet a minimum Gold Standard of 85/100. Direct Service is part of the assessment for BRT Gold Standard.

QUESTION 29 Can we increase or decrease the bus frequency service time? ANSWER 29 The bidders may assess and propose a BRT service and network service plan (including service frequency) according to their ridership assessment.

QUESTION 30



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With the new BRT line, would the relevant authority reduce the service frequency or re-route the existing public bus services? ANSWER 30 Priority will be given to BRT KL-Klang operator. Government will restructure the existing bus routes to minimize the overlap of services and unhealthy competition among the operators.

QUESTION 31 Is land for depot facilities and its subsequent construction to be provided by the bidder? ANSWER 31 Yes. Cost of land acquisition for depot facilities and its construction (if any) is to be borne by the bidders.

QUESTION 32 What is the provision for passenger fees increase and who is the ultimate authority on this? Will we need to ensure the rates for BRT-Sunway line and BRT KL-Klang are at same per km? Does it make sense for us to have the option to also operate BRT– Sunway line as well? Refer to Section B, clause 6.6.3 ANSWER 32 Bidders are required to propose to SPAD for approval of the fare structure, fare rate and fare increment. Fare rate for KL-Klang BRT is subjected to Cabinet's approval and may be different from Sunway BRT. Sunway BRT is currently operated by Prasarana Malaysia and not part of this RFP.

QUESTION 33 Is there any price ceiling that we will need to consider when revising the bus fare? ANSWER 33 SPAD has NOT set any ceiling fare for KL-Klang BRT. Bidders are required to propose to SPAD for approval the fare structure, fare rate and fare increment of KL-Klang BRT. Fare rate for KL-Klang BRT is subjected to Cabinet's approval.



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QUESTION 34 For direct service buses, are we charging the customers based on the distance-based fare structure (similar to trunk service), or we can suggest to charge based on flat rate. ANSWER 34 Bidders are required to propose to SPAD for approval the fare structure, fare rate and fare increment for trunk and direct services. Fare for direct route services is according to the bidder's proposal. Fare rate for KL-Klang BRT is subjected to Cabinet's approval.

QUESTION 35 Do we have the authority to introduce any promotional packages or discount for bus and parking fare? ANSWER 35 Yes, bidders can propose to SPAD for approval the promotional packages or discount for BRT fare. Bidders are allowed to generate non-fare revenue, including implementing parking fare at their own cost and creativity.

QUESTION 36 Any exemption from duties for imported purchase? ANSWER 36 The Government does not guarantee any exemption of duties for imported purchase. The bidders are advised to conduct their own assessment and obtain clarification/approval from relevant authorities.

QUESTION 37 Is there any tax holiday / break / incentive for the concessionaire? ANSWER 37 The Government does not guarantee any tax holiday / break / incentive for the successful bidder. The bidders are advised to conduct their own assessment and obtain clarification/approval from relevant authorities.

QUESTION 38



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Are we allowed to propose an alternative concession period based on our financial modelling? ANSWER 38 Yes, bidders are allowed to propose an alternative concession period, provided that it does not exceed the maximum concession period as stipulated in the RFP.

QUESTION 39 Can we build more retail in the proposed station to be rented out? ANSWER 39 Yes, the bidders are allowed to generate non-fare revenue, including space rental at their own cost and creativity.

QUESTION 40 Will utility rates for street lighting to be under concessionaire? ANSWER 40 Yes, utility bills including street lighting within the BRT busway will be borne by the successful bidder.

QUESTION 41 What about Government operators? How will this work if we need to speak to the Government to restructure their existing or future route to ensure profitability to BRT KL-Klang? ANSWER 41 Priority will be given to BRT KL-Klang operator. Government will restructure the existing bus routes to minimize the overlap of services and unhealthy competition among the operators.

QUESTION 42 Please advise the mandatory items to be included in the service contract between BRT Service Manager and Bus Service Provider.



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ANSWER 42 Terms for the contract between BRT Service Manager and Bus Service Provider shall be proposed by the successful bidder, subject to SPAD's approval.

QUESTION 43 How is the integration with on-going construction, specifically at Pasar Seni Hub. Should our BRT operation be affected by their late completion, which party would be liable for potential loss of revenue? ANSWER 43 The bidders shall seek approval from relevant authorities for final design and comply with any compensation (if required). Bidders can propose a design that requires minimal integration work at Pasar Seni Hub. Priority will be given to BRT KL-Klang operator.

QUESTION 44 What is the estimated advertising revenue? Can we advertise on the following places? - Station/halt/hub platform - Piers of Elevated Guideway - Interior and exterior of the bus ANSWER 44 Bidders are allowed to generate non-fare revenue, including advertising revenue at their own cost and creativity. Bidders shall seek approval from relevant authorities.

QUESTION 45 Do we have any park and ride facility for cars? If there is, where will the locations be and what is the estimated number of car parks that we are required to provide? Kindly advise whether there is any suggested car park rate. ANSWER 45 Bidders are allowed to generate non-fare revenue, including park and ride facility at their own cost, location and creativity. Bidders shall seek approval from relevant authorities.

QUESTION 46



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What is the expected BRT operating cost? ANSWER 46 Bidders are required to conduct their own assessment and submit along with its proposal, a cashflow that includes the estimated operating cost.

QUESTION 47 What will be the estimated advertising revenue (non-fare revenue) for each station? ANSWER 47 Bidders are required to conduct their own assessment and submit along with its proposal, a cashflow that includes the estimated non-fare revenue.

QUESTION 48 Demolition of existing bus stops along the alignment; does it fall under bidder’s scope? ANSWER 48 Yes, construction will include demolition and relocation in the work scopes of the bidder. Bidders shall seek approval from relevant authorities for final design and comply with any compensation (if required).

QUESTION 49 Are facilities for disabled persons to be provided for every halt and station? ANSWER 49 All BRT stations and halts shall be designed in accordance to the Uniform Building By-Law 34A (UBBL 34A) of the Street, Drainage and Building Act, the Malaysia Standard MS 1184: Code of Practice on Access for Disabled Persons to Buildings and BRT design best practices.

QUESTION 50 Please clarify if FH2 is classified as U4? ANSWER 50 The bidders shall seek clarification from relevant authorities.



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QUESTION 51 Is LED lighting compulsory for all BRT stations? ANSWER 51 LED lighting is preferred but not compulsory. The bidders shall seek approval from relevant authorities for final design.

QUESTION 52 Is rainwater harvesting required for all BRT stations? ANSWER 52 Rainwater harvesting is preferred but not compulsory. The bidders shall seek approval from relevant authorities for final design.

QUESTION 53 Inconsistency for Halt station facilities ticketing office / ICT between Table 3-5 and Table 3-6. ANSWER 53 Station facilities (ticketing office) for Halt to follow Table 3-6. For table 3-5, refer to corrigendum posted on SPAD website on 7 March 2017. "-Store, ICT & M&E Room min 10.45 sq m"

QUESTION 54 Any toilet facilities requirement for the curb, median and halt stations? ANSWER 54 Selected BRT stations shall have toilet facilities in accordance with Uniform Building By-Law 34A (UBBL 34A) of the Street.

QUESTION 55



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Are bicycle parking facilities to be provided for all BRT stations? ANSWER 55 Bicycle parking facility are to be provided at stations where space allows, demand exists and cycling infrastructure are present in the station’s surrounding.

QUESTION 56 Are we required to upgrade and built the pedestrian walkway as shown in Appendix C? ANSWER 56 Bidders are required to upgrade and build the pedestrian walkway and shall seek approval from relevant authorities for final design.

QUESTION 57 Will the compensation to LLM / PLUS be borne by the bidder? ANSWER 57 The bidders shall seek approval from relevant authorities for final design and comply with any compensation (if required).

QUESTION 58 Tender document has two differing distances for route alignment (34km and 35.42km). Please clarify. ANSWER 58 The distance of 35.42km includes the loops at Pasar Seni and Bandar Klang.

QUESTION 59 Would SPAD allow for sectional opening of the alignment? ANSWER 59 The bidders shall propose based on their projections and estimates.

QUESTION 60



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For AFC, would SPAD be looking at using similar AFC system as used for MRT/LRT/KTM Komuter/BRT Sunway or otherwise? Must the AFC be compatible with other public transportation AFC? ANSWER 60 The AFCS must be compatible with Integrated Common Payment System (ICPS) as per Section B (Project Brief) of the RFP.

QUESTION 61 Please advise on any integration requirements for Stadium Station with LRT3 station. ANSWER 61 The bidders shall propose the infrastructure design for Stadium Hub (as per Technical Proposal in the RFP) based on their projections and estimates.

QUESTION 62 It was noted at Sg Rasau Toll, PLUS has set up staggered booths and other facilities at the median. Will this relocation cost be borne by successful bidder? ANSWER 62 The bidders shall seek approval from relevant authorities for final design and bear all costs (if any).

QUESTION 63 For the construction element, would the Client be ensuring standardization of technical specifications for materials and design? ANSWER 63 The bidder shall comply with the requirements of relevant authorities.

QUESTION 64 What are necessary actions required for affected billboards? Do we need to provide equivalent nos back to them or pay compensation? ANSWER 64



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The bidders shall seek approval from relevant authorities for affected billboards and comply with any compensation (if required).

QUESTION 65 Reference: Appendix G1.3 - “The TSPS consists of a high-level integration between the Traffic Signal System and the Bus Management System. It is a software based and it will not require any equipment to be installed in the streets and/or the buses.” - “On-board TSP Transmitter, Roadside TSP Sensor” These two requirements are contradictory. Do you require vehicles detection to be done through the integration of the FTS and TSPS at a Software level or through the installation of equipment on buses and road? ANSWER 65 Refer to corrigendum posted on SPAD website on 7 March 2017. “The TSPS consists of a high-level integration between the Traffic Signal System and the Bus Management System. It is a software based and will require detection equipment to be installed in the streets and/or the buses.”

QUESTION 66 Reference: Appendix G1.2 and Appendix G1.4 “Description, System Description and General Specifications & Standard” The descriptions for both the FTS and BOPMS are the same. Are they supposed to be different systems? Based on our experience, the FTS is able to provide all the required features. ANSWER 66 The bidders shall propose their own BRT Management System (BMS) based on their own projection and estimates. FTS is a sub-system of BOPMS. Please refer to Appendix G1.1.

QUESTION 67 Reference: Appendix G2.2 and Appendix G2.1 Appendix G2.2: - “Video Recording Manager, Internal MicroSD card slot supports up to 2TB” Appendix G2.1 - “Special video recording when emergency button has been pressed (more quality



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and automatic streaming to the Control Centre” - “Storage of the Video tracks and downloading them once the bus reached the depot (following user requests)” It seems like the CCTV requirements are mixed between the PIS section and IIS. Would it be accepted to host the on-board CCTV functions in the OBU (Appendix G5.9 seems to depict this architecture in fact) instead of having all separated computers? ANSWER 67 The bidders shall propose their own BRT Management System (BMS) based on their own projection and estimates. The on-board CCTV function can be hosted in the OBU.

QUESTION 68 Reference: Appendix G2.4 “MMS integration include: - Route and Schedule data - ETA/ETD - Vehicle location and passenger loading data - Service performance data” These requirements are already in the FTS and PIS sections, is this MMS a separate system or is it just some sort of platform to make available for passengers the mobility information? ANSWER 68 The bidders shall propose their own BRT Management System (BMS) based on their own projection and estimates. MMS is a separate system for passengers’ mobility information.

QUESTION 69 Reference: Appendix G5.9 “Bus on-board equipment: - Passenger counting - People counting” On the typical bus layouts, there are mentions to "people Counting" sensors. What technology is required for this counting? Where is the counting data supposed to be saved/displayed? ANSWER 69



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The bidders shall propose their own BRT Management System (BMS) based on their own projection and estimates.

QUESTION 70 Reference: Appendix F1.2 “Point of Sale (POS), Ticket Issuing Machine (TIM)” Are POS and TIM different equipment? Based on the information in the Tender document we understand they have the same functionality. ANSWER 70 Point of Sale (POS) is the software for Ticket Issuing Machine (TIM) and point of sale station (counter).

QUESTION 71 Reference: Appendix F1.3 and Appendix F1.6 “- Sony Felica (RC-S833/860 and RC-890) - SmartMedia)” Provided the ICPS standards stated in the Appendix F1.6, all based on MiFare standards, does the Fare Reader still need to support Sony Felica standards? Is there any Sony Felica card to be accepted by the AFCS? ANSWER 71 Bidders shall follow the ICPS Specific Integration requirement in Chapter 7.3.1 of RFP Section B (project Brief).

QUESTION 72 Reference: Section A Part I – Introduction 1.2.4(iii) b “To carry out procurement, operation, maintenance, and upgrading of a. BRT Rolling Stock b. AFC System c. BRT Management System Section B Project Brief “Successful bidder shall procure bus service provision from third party service provider from local or international companies”. Both of the items contradict to each other and please clarify and advise who should procure the BRT rolling stock.



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ANSWER 72 The bidders shall propose a business and financial plan (as per Commercial Proposal in the RFP) based on their own ridership estimates and be responsible for the revenue risk.

QUESTION 73 Section B: Project Brief, Item 2.2 Revenues Item 2.2.1, 2nd paragraph states, “…further clarifications should be obtained by the bidder(s) at their own initiative and expense with regards to any benefits accorded to PLUS such as revenue collection that may be affected…” a) For Subang –Klang stretch of the Federal Highway II, have Lembaga Lebuhraya Malaysia (LLM) and PLUS agreed on the BRT proposal details? b) For Subang – Klang stretch of the Federal Highway II, have LLM/PLUS agreed on the sharing of rights under their Concession Agreement? ANSWER 73 Both LLM and PLUS are aware of the BRT busway proposal passing through their highway concession. Bidders shall engage and seek approval from LLM, PLUS and other relevant authorities for the final design and comply with any compensation charges if required.

QUESTION 74 Section B: Project Brief, Item 6.3 Projected KL-Klang BRT Ridership: Initial – 2030 Table 6.3: Summary of Potential Daily Ridership (Boarding) for KL-Klang BRT Service Does it also assumed that there will not be other MRT project competing along the same route or corridor in the future during the concession period?

ANSWER 74 The KL-Klang BRT ridership projection assumption has excluded the MRT Project presence along KL-Klang Corridor. However, bidders are required to acquire any information on this matter at their own costs and expenses.

QUESTION 75 Section B: Project Brief, Item 6.6.3 Fare Structure



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2nd paragraph states, “In developing the fare structure, the bidder is required to design the structure based on welfare maximization instead of profit or revenue maximization.” What does welfare maximization mean? Based on the SPAD suggested fare i.e. RM5.74 for the maximum 34km journey from KL to Klang- is this considered the maximum allowable fare under welfare maximization? ANSWER 75 The welfare maximization means a proposed fare structure imposed for KL-Klang BRT Services affordable to be paid by low income group but sustainable for the project financial viability. The bidders shall propose a welfare maximization fare structure and fare rate based on their ridership projection and analysis with own risks and justifications. Fare suggested by SPAD for a 34km journey shall be RM3.28 (RM 0.07 x 34km + RM 0.90 Flag Fall Fare). However, the bidders shall propose its own fare structure to SPAD for cabinet approval.

QUESTION 76 The station types are divided into more sub-types of varying sizes. (e.g Stadium Hub bigger than Bandar Klang, Split Staggered Median bigger than Single Staggered Median). Can we assume that the requirements in the RFP focuses more on the larger stations, as the smaller stations cannot cater for those requirements. Will it be acceptable to adjust the number as we see fit? ANSWER 76 The bidder shall propose based on requirements stipulated in this RFP. The bidders shall comply to the number of stations for the base case proposal and may propose an alternative number of stations in their alternative proposal.

QUESTION 77 Section B Project Brief: Table 3-4 & Appendix C3.3 When discrepancies arise between RFP and Drawings, which is takes precedence? Example:

a) Hub Station requirement in RFP document (Section B-Table 3-4) = 8 Bus Bays,

while

b) Hub Station Requirement in Drawings (Appendix C3.3) = 7 Bus Bays

ANSWER 77



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Refer to corrigendum posted on SPAD website on 7 March 2017. Minimum requirement for the following hubs: Bandar Klang hub - 7 bays, Stadium hub - 8 bays and Pasar Seni hub - 8 bays.

QUESTION 78 Section B, Chapter 2.0 Busway Alignment Is there any available soil investigation works data for this project?

ANSWER 78 Bidders shall conduct their own Soil Investigation.

QUESTION 79 Section B, Chapter 2.0 Busway Alignment What are the proposed code of practice/standards to be adopted in the detailed design for elevated viaduct? Please clarify.

ANSWER 79 Design of elevated viaduct shall comply to respective JKR Arahan Teknik Jalan and Eurocode 2 design standard for structural concrete in bridges.

QUESTION 80 Section B Table 2-3 Summary of Section 3, Ch 25600 to 27300 and Ch 28000 to 29500 The summary indicated that the alignment is a two-way elevated busway. However, in the drawing Appendix B3.9, it is shown as the at-grade segregated busway. Please clarify.

ANSWER 80 Refer to corrigendum posted on SPAD website on 7 March 2017. Section B Table 2-3 for chainage Ch 23300 to 25300, Ch 25600 to 27300 and Ch 28000 to 29500, the RFP shall be “Two-way at-grade segregated busway with flexible pavement”.

QUESTION 81



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Section B Table 1-2, Table 2-1 Summary of Section 3, Ch 25600 to 27300 and Ch 28000 to 29500 The summary indicated that the alignment length is 6.525km. However, in Table 2-1 and drawing Appendix B1.28 shown the total length for Section 1 is 9.600km. Please clarify.

ANSWER 81 Section B Table 1-2 refers to the distance length of 6.525km two-way busway equivalent. Section B Table 2-1 refers to the chainage length from Seputeh (chainage 00-00) to Kota Darul Ehsan (09+600). Refer to calculation below. Total chainage length of Section 1 = (CH 9600 - CH 0) = 9600m Loop Length (one-way busway) = (CH 6150 - CH 0) = 6150m Distance length for two-way busway in Section 1 = (Loop Length, one-way busway /2) + two-way busway (CH 9600 – CH 6150) = 6150/2 + 3450m = 6252m = 6.526km

QUESTION 82 Section B Chapter 1.1, KL-Klang BRT Corridor Is it possible to have access or cite of the Traffic Impact Assessment performed for the KL-Klang corridor? ANSWER 82 Bidders shall conduct their own Traffic Impact Assessment.

QUESTION 83 Section B Chapter 1.2, BRT Standard

a) There are 12 corridors identified, please clarify how these fleet routes

operation will be controlled, is the intention to have one control center

covering all routes?

b) Could you please clarify the point deduction system and advise how this works,

in particular will there be any financial penalties, also will there be an early

warning system of noncompliance to give the Contractor indication of

noncompliance before applying penalties.

c) How will this be measured, will there be physical audit of the infrastructure

being built and operated and also is this a continual process.

ANSWER 83



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a. The 12 corridors identified are for reference only. b. & c. Bidders shall propose Service Level Agreement terms and condition, and operations and asset management plan for SPAD’s approval.

QUESTION 84 Section B Chapter 1.3, BRT Institutional Framework and Business Model Will the SPV be responsible for appointment and management of all professional services including the appointment of Contractors and etc. Do you require the appointment of contractor’s downstream and professional services providers to be approved by SPAD? Please advise. ANSWER 84 SPV shall be responsible for appointment and management of all professional services subject to the approved BRT scheme and license issued by SPAD and in compliance to statutory and regulatory requirements.

QUESTION 85 Section B Chapter 1.3.1, BRT Business Model

a) To achieve the optimum financial position, can the SPV alter the route structure

and make adjustments as necessary. Please advise.

b) Please clarify what incentives do you have for SPV? Will the SPV be totally

responsible for the Design, Build, Procure, Operate and Maintain?

c) What is your expectation regarding the risk profile, for example who is

responsible for the following risks? -

i. Operational Risk

ii. Commercial Risk

iii. Infrastructure Risk

iv. Asset Risk

v. Infrastructure and asset Insurance

vi. Grateful for some clarifications

ANSWER 85 a) Bidders shall comply to the RFP for base case proposal and may submit alternative proposal for SPAD's consideration. b) Incentives requested (if any) shall be deliberated by the Government based on the Bidder’s Commercial Proposal. SPV shall be totally responsible, with or without government support. c) Bidder shall propose and submit risk analysis plan.



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QUESTION 86 Section B Chapter 2.6.3, Street Lighting Is it using pole light or soffit light for the under elevated busway? Please clarify for the method of lighting installation. ANSWER 86 Bidders shall propose accordingly as per RFP.

QUESTION 87 Section B Chapter 2.7.2, Communication Schedule Please clarify if as part of the fleet tracking system, CCTV on-board Cameras will be used or not. ANSWER 87 Bidders shall propose accordingly as per RFP.

QUESTION 88 Section B Chapter 3, BRT Stations Please clarify the approval process for the BRT stations, do you intend to have a certificate of Compliance and Completion CCC? If not what is the intended approval process. ANSWER 88 BRT Station shall be designed, constructed and operated in compliance with respective local authority approval requirement.

QUESTION 89 How extensive would the upgrading of the hubs be? Would they still be catering for other bus services or just BRT? ANSWER 89 Upgrading to the hub must meet the minimum hub requirement as stated in the project brief and based on the ridership projection. All hub must accommodate other buses, taxi and also connections to LRT, MRT and KTM (if applicable).



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QUESTION 90 Section B Page 43 & 44, Table 2-2: Summary of Section2 There is mention of “BRT Portal” at CH15+800 – 18+300 and CH18+600 – 20+700. Kindly explain what is this? ANSWER 90 BRT Portal refers to ingress and egress point for BRT Direct Services to enter and exit the Busway.

QUESTION 91 Section B Page 43 & 44, Table 3-1: BRT Station Characteristic Please confirm if the 8 bus bays required at the hubs at Pasar Seni and Bandar Klang are existing ones or need to be provided for BRT in addition to the existing bays at those locations? ANSWER 91 The 8 bus bays at Pasar Seni Hub and 7 bus bays at Bandar Klang Hub are existing ones.

QUESTION 92 Section B Page 54 Kindly confirm the Feeder Stops are not part of the scope- there is no clarification in the RF on the number, locations and type of feeder stops. ANSWER 92 This RFP does not specify the feeder services. However, bidders can propose complementary feeder services.

QUESTION 93 Any preferences on server model for the AFCS, such as Dell, HP or Fujitsu? ANSWER 93 No specific preference for server model.

QUESTION 94



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Section B Page 90, - Section 7.1 One of the main functions to collect fares is using Cell phones.

a) Is NFC SIM one of the fare media?

b) How is the model or business process flow of NFC payment SPAD envision?

c) What is the scope for NFC payment?

ANSWER 94 Bidders to comply with RFP requirement. Bidders can propose the NFC SIM as additional fare media.

QUESTION 95 Section B, Section 7.0 Is the BRT Toll Fare structure to cater for off peak hours, students, and senior citizens and public holidays? ANSWER 95 Bidders to propose fare structure subject to Cabinet’s approval.

QUESTION 96 Are the buses to be equipped with GPS system? Is the GPS cost to be borne by TASB? ANSWER 96 Buses are required to be equipped with GPS system. Cost of GPS shall be borne by the bidders.

QUESTION 97 Section B, Section 7.0 Can the AFCS architecture to be on Virtualization Technology in year 2020? On the next decade in 20 to 30 years to come, ‘Technology Refresh’ would come in to change the technology infrastructure which the bidder is unable to predict and way beyond its domain knowledge to cap the value at current. What is the allowable percentage for the bidder to cap (for example 10%, 20%, 30% of the system initial capex) for the future capital expenditure cost to initial capital expenditure that is acceptable by Government?



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ANSWER 97 Bidders shall comply with RFP requirement. Bidders can propose future AFCS architecture upgrade and shall include in the future Capital Expenditures.

QUESTION 98 Are the software licenses (including third party software) to be licensed under SPAD?

a) Is the Bidder required to get third-party software from government appointed

resellers (such as from Microsoft Government resellers)?

b) Can the Bidder propose the system to be deployed on Windows Server OS or it

must be on Red Hat Linux OS?

ANSWER 98 a) Bidder is not required to acquire third-party software license under SPAD b) Bidder can propose any system to be deployed.

QUESTION 99 Section B, Section 8.0 Appendix G4.4 Can the bidder propose the latest version of the software stated or is the Bidder required to comply with the version stated? ANSWER 99 Bidders may propose the latest version of the software stated.

QUESTION 100 Is the system architecture in one Intranet environment or to segregate Intranet and Internet environments? ANSWER 100 Bidders shall propose segregated Intranet and Internet environments.

QUESTION 101 What is the minimum retention period for data collection to be kept to comply with Government guidelines?



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ANSWER 101 Bidders shall comply with RFP requirement subject to SPAD rules and regulations enforced throughout the concession period.

QUESTION 102 Section B Page 106, 107 Figure 8-2 What is the relevant data to be shared and interfaced with the stakeholders ie LLM, SPAD, MOT? Are there any other agencies besides the one mentioned for sharing information on Security & Safety Management? ANSWER 102 Bidders shall refer to RFP requirements. Details of data sharing and interface for Security & Safety Management shall be determined by SPV and relevant authorities later.

QUESTION 103 As these 3 Corridors intersect with KL-Klang corridor, when is the estimated year for the following corridors to take place?

a. Corridor Line 4: KL-Puchong

b. Corridor Line 5: Damansara-Kinrara; and

c. Corridor Line 12: Kerinchi-Alam Damai

ANSWER 103 Implementation of BRT Corridor Lines 4,5 and 12 has yet to be determined and will be communicated to the SPV later.

QUESTION 104 Are RapidKL permitted to tender either as a master operator or sub-operator. If so, can SPAD provide any assurance that their bids will need to be comparable to private sector bids? – ie exclude direct or indirect government subsidies. ANSWER 104 This tender is an open tender. Any eligible bidder can participate in this bid. Evaluation of all bids shall be based on the same evaluation criteria.



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QUESTION 105 Can SPAD provide a kmz file of the 15 trunk routes? Can they also provide a kmz file of all other routes planned following introduction of the BRT (including feeders)? ANSWER 105 The RFP specifies only 3 trunk routes within the Busway. Bidders shall prepare its own kmz file.

QUESTION 106 In the interest of providing a competitive bid, where risk can be managed, can we request ridership on the existing corridor routes/LRT/KTM from SPAD? ANSWER 106 Bidders shall conduct its own ridership assessment.

QUESTION 107 We understand that bidder/master operator can apply for an operator license to operate various categories of service. If so, how does one ‘self-certify’ satisfactory performance to release payment from the trustee bank? ANSWER 107 Bidders shall submit their proposal subject to SPAD’s approval.

QUESTION 108 What anti-monopoly measures will be put in place to prevent price fixing by the limited pool of qualified operators? ANSWER 108 This query is not part of this RFP and does not fall under the purview of SPAD

QUESTION 109 Kindly provide the Appendix B8-Roadwork as stated in List of Appendices for Section B. ANSWER 109



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Refer to Section B (Project Brief) heading 2.6 for details on Roadwork. Appendix B8 is omitted and replaced by Section A-A at chainage 07+300. (Refer to corrigendum posted on SPAD website on 7 March 2017)

QUESTION 110 Section B Appendix B7.1 & B7.2, Shared Busway Information Kindly provide the Section A-A at Chainage 07+300. ANSWER 110 Refer to corrigendum posted on SPAD website on 7 March 2017 for Cross section A-A at chainage 07+300.

QUESTION 111 Section B Appendix B1.9, Underpass Busway Information Kindly provide the detail section for proposed underpass bus alignment from CH 02+700 - CH 02+800. ANSWER 111 No further detail will be provided.

QUESTION 112 Section B Appendix B3.4 – B3.16. Billboard discrepancy The total affected nos. of billboard stated in Section B, clause 5.5 is not tally as the information illustrated in Appendix D5.1.1 -D5.4.2. Kindly advise which one to follow. ANSWER 112 Actual total number of billboards based on the Appendix D5.1.1 - D5.4.2 is 76 nos. Refer to corrigendum posted on SPAD website on 7 March 2017.

QUESTION 113 Section B Appendix B2.2, Billboard discrepancy. The affected motorcycle lane stated in Section B, Table 5-13, CH10+129-10+378 does not tally with appendix B2.2, CH10+500 - CH10+300). Kindly advise. ANSWER 113



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Refer to corrigendum posted on SPAD website on 7 March 2017. The affected motorcycle lane chainage shall read as 10+340 to 10+450 with the distance of 110m as stipulated in Appendix B2.2.

QUESTION 114 Lift Stations. Kindly advise whether it is required to provide lift for disabled passengers at all stations? ANSWER 114 All stations and hubs shall have elevator facilities where necessary subject to local authority requirements.

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