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To date, over 300 Guelph residentshave signed petitions opposing a pro-posed 16-metre-high Bell Mobilityantenna tower at 235 Starwood Drivein Guelph. Located in a residentialneighbourhood, the tower would alsobe adjacent to two schools. A Rogerswireless pole extension has also beenproposed on the house-lined AudenRoad, which is in the same area.Under the City’s Telecommunications

Tower and/or Antenna Policy, Bell was notrequired to notify residents of thetower. Regulated through IndustryCanada, cell towers and antennae onlyfall under the jurisdiction of the Cityof Guelph if they are over 16.6 metres.The federal organization does notrequire public notification orconsultation of the proposed tower, orthe additional antenna on theRoger’s extension.Not only are local residents con-

cerned about their property value, theaddition of the tower raises manyhealth concerns regarding the electro-magnetic radiation (EMR) which isemitted from cell towers, base sta-tions, antennas and transmitters.A local resident, who asked not to be

named, spearheaded the petitions. Shehas developed an electrosensitivityand suffers from headaches, tinnitus,difficulty sleeping, vertigo, eye irrita-tion, anxiety, and heart palpitations

caused by exposure to EMR.In Canada, the safety guidelines for

devices that produce radiofrequencyfields (RF) are set out in what is com-monly called Health Canada's SafetyCode 6. The exposure limit guidelineswere developed in 1979 and have beenupdated since, however, severalconcerns have been raised about theparameters of the guidelines.Concerns are centred around theguidelines being based only on thethermal effects of microwave radia-tion–not on non-thermal effects.Therefore predicting the level atwhich flesh bakes, not taking intoaccount the health effects on brainwaves or neurological systems.The Royal Society of Canada’s

Expert Panel on Potential HealthRisks fromWirelessTelecommunication Devices conduct-ed a detailed review of RF fields. In areport update Recent Advances InResearch On Radiofrequency Fields AndHealth: 2001-2003, the authoritativereviews concluded that there is noclear evidence of adverse health effectsassociated with RF fields, although thereport does support the need for fur-ther research to clarify the possibleassociations between RF fields andadverse health outcomes.Many red flags have been raised over

conflict-of-interest concerns regarding

several members of the panel chosenby the Royal Society of Canada. In2012, Frank Clegg, the former presi-dent of Microsoft Canada establishedCanadians for Safe Technology, a not-for-profit, volunteer-based coalitionand leading website that informsCanadians and their policy makersabout the dangers of exposure tounsafe levels of radiation. The organi-zation is pushing for a proper reviewof Safety Code 6 by an independentand unbiased panel of researchers andscientists.“My biggest concern is that the

health issues are not being properlytaken into consideration in regards toSafety Code 6,” says local residentTracey Manton. “If people were awareof the health risks, I believe theywould be opposed to more towersbeing erected in the City and be moreconcerned that they are being subject-ed to EMR.”Over seven towers havegone up in her neighbourhood thismonth.EMR is the same radiation that is

emitted from cell phones,Wi-Fi,cordless phones, Smart Meters,microwaves, wireless appliances andbaby monitors. In 2011, theWorldHealth Organization (WHO) and theInternational Agency for Research onCancer classified radio frequency elec-tromagnetic fields as possibly carcino-

genic (Group 2B) based on anincreased risk of brain cancer–puttingit in the same category as lead andDDT. In October of the same year,Health Canada issued a cell phone usewarning for children under 18, sinceradiation from cell phones and othersources penetrates deeper into theheads of children.In 2012, 29 independent scientists

and health experts from around theworld prepared an updatedBioInitiative Report. It covers approxi-mately 1800 new studies that outlinebioeffects and adverse health effects ofelectromagnetic fields and wirelesstechnologies.An International EMF Project estab-

lished byWHO works to furtherassess health and environmentaleffects of exposure to electric andmagnetic fields. The main aim is toinitiate and co-ordinate researchworldwide to produce a well-foundedresponse to public concerns.Information on the organization’swebsite states that the large number ofstudies which suggest that electromag-netic fields are harmless receive little ifany coverage, and states that sciencecannot provide a guarantee ofabsolute safety yet but the develop-ment of research is overall reassuring.A letter sent from the Director of

Industry Canada to – Cont’d page 5Bring this clipping to our

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Guelph residents petition proposed cell towerby Heather Grummett

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SEPTEMBER 2013 ISSUE • Visit ventureguelph.ca

Local business news, features & information

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Watch for it!

The Guelph & District Human ResourcesProfessionals Association recently held the 2013

Employer of Distinction Awards where CeramicDecor was recognized in the small employer cat-egory. Pictured are left to right: Stefanie Bradley,GDHRPA President; Lynda Bentley, Angel Inglis,

and Jacquie Rivard from Guelph Ceramic Décor;Sandra Casarin, GDHRPA committee member;Brenda Key, Guelph Ceramic Décor; Crystal

Dunlop, GDHRPA Public Relations Director; andKim Currie, Guelph Ceramic Décor.

For additional photos and coverage ofthe awards please see page 10.

Imagine you own an office build-ing that you wanted to lease out.Youmeet with potential tenantsto show them around, you talkabout the layout and howmanystaff they have and what a greatfit they would be. They love thelocation–how close by everythingis.You discuss money, go backand forth on leasehold improve-ments and you are close to sign-ing an agreement when the kickercomes, themoment you dread.Everything else is hunky-doryuntil youmention the one smalldeficiency with the property: ithas no plumbing.“It’s a great building,” you say.“Itjust doesn’t have any washroomsor sinks.”That’s when they start looking

at you funny.“I can’t rent this from you if it

doesn’t have plumbing,” yourpotential tenant says.“Sure you can,”you reply.“Tell

your people to bring awater bottle.”“My people expect there to be

washrooms,” they say.“All themodern buildings have it.Youcan’t expect people to work in aplace with no washrooms.”“There is one down the street atthe coffee shop,” you counter.“Tell them they can usually find avacant spot if they get therebefore the lunch rush.”This is a ridiculous scenario, of

course. It wouldn’t happen. But ifyou replaced the word“plumb-ing” with the word“parking” sud-denly it’s not so far-fetched.We allagree that no office buildingwould be rentable that didn’thave plumbing, electricity, heat-ing, and (most of the time) airconditioning. Everybody knowsthat these utilitiesare the boring butnecessary ingredi-ents of a place, the“givens.”All I amsuggesting is thatwe need to startlooking at parkingin the same way.Proximate park-

ing, dedicated andassociated parking,is the only way tofill the buildings inDowntownGuelph. It’s notsexy, it’s simplytrue.We will notget the best useout of our historiccore unless we

provide this very necessary com-ponent. Parking is needed tomake renovations and revitaliza-tion possible.Without it we areleft with unused and underusedbuildings.No new build on an open

site–one with no historical build-ings to preserve–would beallowed in this city without park-ing. Nobody would build it andnobody would buy it. It’s recog-nized as a necessity, andDowntown is no different in thisregard.What is different is thatwhenmajor renovations takeplace there is no space onmostsites to provide the necessaryspots within them (think of theGummer Building, for example)and so the City has to play a roleto provide them.In other words we need to build

parking where it can built and useit for places that have no way ofproviding parking of their own.Parking has a tremendous pay-back which cannot be calculatedby user fees alone.Wemust alsorecognize the indirect effect that aparking investment contributesto the City’s bottom line. Since italso fills buildings and spurs rede-velopment, it brings an increasedassessment as well as a boost inthe economy of an area. Likewise,we can’t look at investing in park-ing as a stand-alone endeavour.Asingle parking structure is not afiscal island; it has to be seen inthe context of the total parkingenvironment and the cost ofadding to the inventory needs tobe calculated across the system.Of course I can’t speak of park-

ing without a word for those whobelieve that we should focus

instead on alternatives to theautomobile.Here is the situationas I see it: we are not amajor citywith transit infrastructure thatwill significantly replace or reducecar trips any time soon.Yes wehave to promote alternatives andbuild up the non-automobileinfrastructure we have–but weuse cars and we need parking.We haven’t given up on (or out-

lawed) the car on Stone Road orImperial, and we haven’t stoppedbuilding garages, driveways andcarports in new housing develop-ments–so why do we think thatDowntown can get by withoutcars? The vastmajority of patronstomalls and large format retailnodes drive their cars to get there;same goes for howwe all get towork. So it just doesn’t work topretend thatDowntown is differ-ent, that somehow car-madGuelph becomes bike and pedes-trian and transit zoneGuelph inthe core.If we truly care about preserv-

ing the historic character of ourcity and building our local econo-my, we need to recognize that this“utility”needs a serious upgradeand that the City has to play arole.We need to start regardingparking Downtown as a publicgood, as something no less vitalto our economy than sewers androads.We need to see it as aninvestment with a direct (thoughnot always visible) connection toour shared prosperity: as a neces-sary condition to make historicbuildings rentable and revitaliza-tion possible.The time to do this is now. Let’s

get to it.

Family businessFamily business is a part of Guelph’s past, present, andfuture. Some business people’s names are now just onstreet signs or on the walls of the Civic Museum. Otherbusinesses have passed through severalgenerations, sometimes changing, sometimes continuing

to do what they have done for over 100 years. And other businesses are justgetting started by the next generation of entrepreneurs.Regardless of the age or size of the family business, there is a passion

and spirit of independence they all share. At some point, someone had anidea, swallowed twice, and took a risk. To this day, nobody knows theknots in the stomach or sleepless nights the owner has gone through.Supper tables have been quiet some nights, when things are not going sowell. Other times, relief and excitement are in the air at the end of a reallygood day. At either end of the spectrum, the family is involved with thebusiness, and the business is a part of the family. Beyond the challengesbusiness brings to families inside and outside the home, business giveslife lessons that are unavoidable.Unlike other businesses, when you flick off the lights and turn the key

in the door, the day is not over. The plans for the next day, bills that needto be paid and deposit books that need to be filled in often end up on thekitchen table. Daytime is for working in the business, night time is forworking on the business. Somewhere in between working and sleeping,time needs to be carved out to relax and leave the business in the otherroom for some downtime you both need.Guelph was founded by an entrepreneurial spirit that lives on today.

The Canada Company was set up to develop land and business in thenew world, and Guelph was its home. Family businesses were started herethat helped to form a country. Family business also forms people as it

continues to be the basis for com-munity building. The names ofbusiness families that adornGuelph’s street signs, hang in itsmuseums, or are currently abovedoors to our existing businessesrepresent some of the dreams thathave helped to build ourcommunity. The passion and deter-mination the independent businessperson brings to solve a problem orprovide a service also help to over-come challenges communities faceas time goes by. Meeting andbeating these challenges makes fora strong business, a strongcommunity–and a strong family.

SEPTEMBER 2013 page 2 VENTURE GUELPH PUBLICATIONS LTD. Business Venture 20 years in 2013!

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Spend an hour discussingyour business with one ofthe top business coaches

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Investing in parking


Providing tax expertise and investment satisfaction by Heather Grummett

For over 25 years, Lyon Financial Services has been providingaccounting, insurance and investment alternatives to bothindividuals and companies throughout Southwestern Ontario.

Whether a small home-based business or a large incorporated enti-ty, Lyon Financial provides bookkeeping and payroll services, personaland corporate tax preparation, year-end financial statement prepara-tion, and assists clients when dealing with the Canada RevenueAgency.

After successfully establishing the accounting practice, owner JohnMoran introduced investment products into the business to provide hisclients with the opportunity to purchase tax effective investments. Thisside of the business has grown substantially and he is in the process ofre-branding the operation–www.makingmoneyforyou.com, his new web-site will be available to visit by mid-September.

Given the complexity of the financial world and the vast number ofavailable products, Lyon Financial has embarked on a regular scheduleof seminars to educate both existing and potential clients about invest-ment alternatives. The next seminar will be held at the Delta Hotel andConference Centre during the last week of September.

With the goal to simplify the path to financial stability, Moran uses hisextensive knowledge of investment products to offer his clients a widerange of options.His insurance and investment products, offered by North America’stop carriers, include Guaranteed Investment Certificates, SegregatedFunds, RRSPs and RRIFs, Individual Health Plans, Life Insurance,Critical Illness Insurance, and Disability Insurance.

“I encourage clients to take the time to investigate investment alter-natives as part of their portfolio,” says Moran. “These will be productsthat have little correlation to the equity and bond markets. Consider

that the management of some of the largest pension funds in Canadaand the US currently hold, on average, almost 40% of alternativeinvestment assets in their portfolios. These products, which includeinvestment in real estate projects, mortgage based assets and non-equity fund products are now available to most investors for theirRRSP’s, TFSA’s and non-registered investments.”

With a designation as an Elder Planning Counsellor, Moran also rec-ognizes the concerns of seniors with regards to financial planning whilefacing issues with aging, health, long-term care, and end of life issues.

“Within the next five years, over half the Canadian population will beover 50. I feel it is important to incorporate that awareness into mybusiness, whether it be with something as simple as using larger fonttype in correspondence.”

Moran takes a strong interest in contributing to the community. Forover 30 years he has been involved in the executive of various organi-zations including acting as the Chairman of the Guelph HydroCommission, the Municipal Electric Association of Ontario, and themen’s golf committee at the Cutten Club. He was also a Director of theGuelph YMCA-YWCA, and Planned Parenthood Guelph. Currently LyonFinancial has taken on the lead sponsorship of the Guelph Gator girlssoftball program. As well Moran’s company has been a contributingsponsor of the annual Guelph lecture series on being Canadian.

John Moran believes the key to his continued success isservice. The financial industry is very competitive, but byproviding his clients with timely tax information, secure invest-ment products and being available when needed, LyonFinancial will become a name brand in Southwestern Ontario.

Reporting on Business and Industrial in Guelph & Area

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V2 Condos–Downsize without compromise!

Welcome to V2 Condosby VanMar Homes.

Conveniently located inthe now mature and thrivingSouth end of Guelph with theUniversity of Guelph, Stone RoadMall, and the blossoming ClairRoad shopping District momentsaway, including a new KegRestaurant and the new GalaxyTheatre. V2 is also close to count-less dining choices, several golfcourses (including Victoria ParkEast and the recently openedVictoria Park Valley Golf Club) aswell as hiking, walking, and bikingtrails. You simply could not ask fora more prime location!

Situated at Bard Blvd. andVictoria Rd. South, this elegantbrick and stucco midrise building,is attracting a wide range of buy-ers, from professional couples,executives, empty nesters, anddownsizers.

You can choose from a wideselection of open concept suitesranging from 790 to 1336 sq ft,starting from a spectacular$234,900. Every suite is designedwith built in value to maximize yourliving space. Each suite includessecure underground parking,large balconies, 9’ ceilings, spa-cious open plans, master ensuites,walk in closets, Barzotti built Euro-style cabinetry and polished gran-ite countertops with backsplash inkitchens, pre- engineered hard-wood flooring, stainless steel appli-ance and much, much more...

Unwind with family, friends, andneighbours, on the tastefully land-scaped Rooftop Terrace. With avariety of seating arrangementsand tranquil setting, it is the per-fect place to entertain guests, orcapture those quiet moments,while enjoying brilliant sunsets tothe west. The custom landscapinghas been created to fully maximizethe beauty of the surroundingarea.

Or, if you prefer more alonetime, you can enjoy this beautifulvista from you own home, as eachbeautiful unit comes with its ownprivate balcony. The view acrossVictoria Road is University ofGuelph agricultural land and notprojected to apart of any futuredevelopment, so rest easy, theview is here to stay!

You can also stay fit in the exer-cise room and enjoy time withfamily and friends in the PartyRoom complete with pool table.V2 Condos offers a completecarefree lifestyle built exceed yourexpectations.

VanMar Homes has built a repu-tation of quality, integrity, andbuilding homes that bring commu-nities to life, and V2 Condos is

their latest success story. It offersmany distinctive features that willmake this the home of yourdreams.

An intimate building of only 76suites, V2 Condos built by VanmarHomes, offers a perfect carefreelifestyle, quality finishes and built invalue. See us today and discoverhow you can downsize withoutcompromise!

Reporting on Business and Industrial in Guelph & Area

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Gilchrist Chapel--McIntyre& Wilkie Funeral Homeopened in 1932 and

remains Guelph’s oldest funeralhome. Located at 1 Delhi St. atEramosa Rd, the chapel offers alarge chapel with a private familyroom, additional visitation andlounge space, and a convenient on-site reception area. An elevator andon-site parking make the buildingeasily accessible. The full servicechapel provides funeral, cremationand follow-up services.

Doug and Karen Gilchrist pur-chased the funeral home in 1985and remained in that role for morethan 25 years until selling the busi-ness in 2011 and moving into semi-retirement.

Cam Skipper took over as theowner of the funeral home afterworking for over 25 years as a sen-ior funeral director with the firm.Born in Guelph he grew up in a funer-al service family--his parents ownedthe Skipper O’Drowsky Funeral Homeon Waterloo Ave. He is a foundingmember and past President of theRotary Club of Guelph-Trillium and heremains an active Rotarian.

Proud to be the latest in a long line oflocal owner-managers, Cam is carry-ing on the tradition of service thathas been handed down from each ofhis predecessors from ElmerMcIntyre on.

The long-time community businesshas served thousands of local fami-lies during their time of need and con-tinues to support local organizationsincluding Guelph General Hospital andHospice Wellington. Caring service isprovided at the chapel by local funeraldirectors Doug Gilchrist, CamSkipper, Coreen Croteau, and JanetFreer.

Each spring the funeral home holdsa Lilac Service at WoodlawnMemorial Park. Scheduled forWednesday May 28, 2014, theremembrance service welcomes allwho want to attend in memory oftheir loved ones.

”We are proud of our commu-nity roots and the exceptionallegacy of caring service passeddown to us by those who builtour company and served thefamilies of Guelph for the past80 years,” says Cam Skipper.

Serving the Guelph community over 80 yearsby Heather Grummett

Reporting on Business and Industrial in Guelph & AreaWhen it comes to the leasing of commercialproperties, prospective tenants should engage alawyer before entering into the lease and prefer-ably before signing a letter of intent or any otherdocument that may govern what will be includedin the lease.A sub-search of title for the property should be

conducted to confirm the landlord is the legalowner. In the event the property is encumberedby mortgages, liens or other security interests, itmay be necessary for the tenant to require theLandlord to obtain an agreement with theLandlord’s lender which would permit the tenantto stay on under the lease in the event theLandlord defaults on their mortgage.The sub-search will also reveal if the property is

subject to any restrictive covenants which mayaffect the prospective tenant’s intended use of theproperty. Depending on the intended use by theprospective tenant, or upon the property itself, areview of the relevant zoning by-laws and officialplan may be necessary to determine the permit-ted and prohibited uses. Prospective tenantsshouldmake their lawyer aware of both primaryand ancillary uses for the property to ensure theright searches are conducted.Landlords will typically require tenants to be

responsible for the costs associated with repairand maintenance of leased premises and the

applicable common areas.These costs are often referredto as “additional rent” and caninclude costs associated withparking facilities, elevators,realty taxes, HVAC systemsand roofs. Further, the Landlord may charge amanagement fee as a percentage of the additionalrent charges. A prospective tenant should be fullyaware of what charges and fees are being passeddown by the Landlord.The condition of the property itself should be

included in a prospective tenant’s due diligence. Itis recommended that prospective tenants obtainan inspection and make inquiries with the localbuilding department to see if the property hasany open building permits.Finally, if the leased premises are to be used for

a franchised business, it is particularly importantthat the prospective tenant engages a lawyer toreview both the draft lease along with the fran-chise agreement. Franchise agreements typicallyhave specific requirements that the lease will haveto include, as the franchise agreement may other-wise be terminated.Kyle Hampson is a lawyer in the Corporate Commercial Group atMiller Thomson LLP. His practice also includes corporategovernance, residential real estate and wills and estates.519-780-4635 or [email protected]

a local resident in response to her concerns,states that: Industry Canada recognizes theimportance of considering the potentialimpact that antennas and their supportingstructures may have on their surroundings. Asa result, the department instituted proceduresfor proponents to follow, which give consider-ation to the environment, health and safety,and land-use consultation.In regard to the health concerns raised,

Industry Canada requires that all proponentsand operators ensure that their radiocommu-nication and broadcasting installations complywith Health Canada’s Safety Code 6 Guidelinesat all times.In February of this year, an agreement was

signed between the Canadian Federation ofMunicipalities (CFM) and The CanadianWireless Telecommunications Association(CWTA), the industry's main lobby group,agreeing that cities and towns could commenton and potentially influence placement of celltowers less than 15 metres.While manyCanadian cities are on board, the City ofGuelph has never joined this agreement.In August, the Town of Oakville passed a

motion requesting that Industry Canada placea moratorium on the approval of any newradiocommunication facilities until a review ofSafety Code 6 has been finalized.A proposal is scheduled for September to

Guelph’s Planning, Building, Engineering andEnvironment Services. Residents attendinghope to encourage a revision of the city’s towerpolicy, which was created twelve years ago, anddiscuss how that policy can better protect thehealth and safety of Guelph residents.The mayor has declined comment at this

time on the question of whether the city shouldupdate tower policies, feeling it is premature tocomment until after delegates hear the con-cerns at the meeting.When asked how an updated tower policy

may change the approval process in regards toconsulting residents, Lou Battison, Director ofIndustry Canada said,“ Industry Canada 'santenna siting procedures require a tower pro-ponent to consult with the municipality and

public, as required, before installing the anten-na tower. Under these procedures certain instal-lations, including towers with a height of lessthan 15 metres, generally have minimal localimpact and so may be excluded frommunici-pal and public consultation.”“The department supports municipalities

developing local consultation protocols andstakeholders working together to find mutuallyagreeable solutions.Where this is not possible,Industry Canada’s antenna siting procedurestake precedence.”Liberal MP FrankValeriote will be addressing

the House of Commons in September onbehalf of Guelph residents. Two official hard-copy petitions are being presented--one againstthe proposed cell tower, the other calling for arevision to Safety Code 6. For every 25 signa-tures on the petition,Mr.Valeriote has six min-utes to discuss the concerns. Forinformation on the petition visitFacebook.com/StopTheGuelphCellTowers.“Residents across Guelph have made it quite

clear they want to be heard when it comes toinstalling wireless antennae and I think a moreconcrete process is a great first step,” said FrankValeriote. “With the Rogers tower, Guelph CityCouncil made their objections and the objec-tions of residents clear and I took those con-cerns to the last Industry Minister, but thoseapparently fell on deaf ears.”“With the proposed Bell tower, there seems to

be no set process for input and I think theCRTC andMinister of Industry need to hearfrom those opposed to it on any number ofgrounds. I intend to continue raising this issuewith the new Industry Minister in hopes wecan get a more engaging and responsive processput in place.”With stricter safety standards in many

European countries, Canadians will continueto raise concerns over the potential hazardsassociated with EMR. However, with the num-ber of cell phone users in Canada climbingfrom 100,000 in 1987 to more than 24 millionat the end of 2010, telecommunication compa-nies are sure to continue to install new towersto meet the wireless demand.

Due diligence on commercial leases by Kyle Hampson

Cell tower – continued from page 1

The Canada Pension Plan (CPP) is a contributory, earnings-related social insurance program.The CPP program mandates all employed Canadians who are 18 years of age and over to con-tribute a prescribed portion of their earnings income to a nationally administered pension plan.The CPP is funded on a "steady-state" basis, which is a hybrid between a fully funded one and a"pay-as-you-go" plan. Assets held in the CPP are insufficient to pay for all future benefits accruedto date but sufficient to prevent contributions from rising any further.While a sustainable pathfor this particular plan, given the indefinite existence of a government, it is not typical of otherpublic or private sector pension plans.The federal government is currently considering increasing CPP and QPP benefits, which

would mean a significant premium hike for working Canadians and even more serious impactsfor the economy. The proposal being considered by government would phase in increases over10 years. The maximum annual premium would go up by about $2,200/year over that time,impacting all working Canadians. The employee portion of maximum annual CPP/QPP premi-ums would increase by about $1,100/year over 10 years. The employer portion would alsoincrease by about $1,100/year per employee. That means a company with 15 employeeswould be paying an additional $16,500 per year. The self-employed, who pay the entire premiumthemselves, would be paying an additional $2,200/year.One thing that is always overlooked in the debates and the calculation is the government

never discuss the individuals that died before they had a chance to collect on their governmentpension. CPP was introduced in the 60's when the average male Canadian died at 62.Based on current contribution rates if you make $51,000 a year, you and your employer will be

forced into saving $4,700 a year. Say you work for that company for 20 yearsand die the day before you start collecting your government sponsored pen-sion; at a simple 3% growth that pension would be worth almost $112,000.And what would the people you love receive on your death? $2,500. Remember, you contributeto your CPP and your employer does as well. Do you see where the Government paid in onesingle penny?This is money that you save in a Government bank to insure you to have a retirement cheque

from the money we put in, not the Government and they have the audacity to refer to CPP as anentitlement program. Remember Senator's benefits?–free healthcare, outrageous retirementpackages, 67 paid holidays, three weeks paid vacation, unlimited paid sick days. They call CPP anentitlement even though most of us have been paying for it all our working lives, and now, whenit's time for us to collect, the government is running out of money.A business owner, who opts out of contributing their annual 9.9% to the Government and

instead transfers the same amount into a Permanent Cash Value Life Insurance policy for thesame 20 years, based on similar CPP projections, should have $149,947 in liquid cash. If the busi-ness owner were to pass away before collecting on their pension $430,000 would be paid tax-freeto the people they love and the causes they care about.Employees have next to no rights as it relates to whether they have to pay into CPP or not, but

Canadian self-employed business owners can stand up, end the insanity and protect theirfamilies.Kevin Cahill, B.Sc.(Hons), CFP, CHS, CLU, EPC. Canadian Legacy Builder, 519-836-7989


Why business owners should avoid the Canada Pension Plan by Kevin Cahill

Recently I came across an online article in the Herald News thatfocused on a new marketing program in Nova Scotia, whichencourages consumers to purchase locally grown food and goods.Residents of the province now have the option of purchasinglicence plates with the tag line ‘Buy Local’.I have always been someone who believes in shopping local and I

found this initiative a really unique way to get the word out.Guelph is filled with local companies–retail stores, restaurants

and a large number of businesses representing the service sector.Many Guelphites support the purchase of local produce from our

markets and farmers, and many restaurants use local food on theirmenus.As we move towards the busiest quarter of the year for consumer

spending, I think it is important to reflect on the many benefits ofshopping locally. There are the reduced costs and environmentalimpact associated with shipping and packaging products, the jobs

created for local residents, and money spent in our communityremains in our community. Plus, the unique shopping experiencesand personalized service you get with a small business often timescan’t be matched by larger corporations.Did you know? If every household in Guelph and Wellington

County spent an extra $10 per week on local food, it would equalan investment of $39 million per year going directly into our localeconomy. Just imagine the return if you supported other local ini-tiatives with similar investments.For 18 years Venture Guelph Publications Ltd. has remained a

truly local business. We strive to support other local businessesthrough our stories, profiles, and articles submitted by our businesswriters. Contact us anytime with your local business news [email protected].

Mike Baker, publisher Venture Guelph Publications Ltd.

Publisher’s message Buying local has its upside

2013–The opinions and stories that appear in the columns ofBusiness Venture are for information purposes only. Statements andopinions within the pages of Business Venture are those of the writ-ers and do not necessarily represent those of the publisher, advertisers

or Venture Guelph Publications Ltd.

519-824-1595 Mike Baker, Publisher

[email protected] www.ventureguelph.ca

2 Quebec Street unit 232 Guelph Ontario

This issue: 16 pages without inserts.

View it on-line at: ventureguelph.ca

Printed by McLaren Press Graphics Ltd.

ventureguelph.ca

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-Ramona Ostrander, Sales Representative RE/MAX Real Estate Centre Inc., Brokerage

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Given that the fall has arrived and students areheaded back to their studies, I thought it wouldbe beneficial to bring some awareness to the useof credit by this group. University and collegestudents have a lot on their plates–studying,part time jobs, dating and many other socialand family responsibilities.They focus on all these things but often forget

that some irresponsible moves can damage theircredit rating and possibly cause some futureproblems.Once a student obtains credit on a student

loan, a major credit card or a bank loan, theopportunity to impair his\her credit score risesdramatically. It can begin by applying for toomany cards or loans in a short period of time orby missing a payment. As well the credit bureaurating can be damaged by merely using up thecredit limit and not paying it off in a timelyfashion.Experts point out consumers with the highest

credit rating only use about 10% of their avail-able credit. As well, parents who have co-signeda credit card account should also monitor thecard use carefully as a parent’s score couldsuffer if the student goes overboard and maxesout the card.When obtaining credit students should be

aware of the following. Firstly, check theoptions available at more than just one institu-tion to obtain the best service possible.Secondly, be aware of 0% introductory interestrates as they often expire and the new rate maybe at 19% or higher. Finally, pay bills on timeand pay more than the minimum required andwatch how much you have charged on the card

in relation to the overall limit.Another area that has caused many students

to have their credit damaged relates to their res-idence. Many students move away from a rent-ed house off campus and no one pays the bills.Telephone or utility bills end up with collectionagencies and the student with the name on thebill gets dinged on his\her credit score. Thecure–be diligent and follow up on all monthlybills and ensure the accounts are fully paidbefore leaving.Credit worthiness is a very important statistic

in one’s life both while at school and especially

when entering the workingworld. Whether requestingfinance for a car loan, a mort-gage on that first home oreven a department store credit card, your creditscore will be a significant factor in being suc-cessful. Be aware of the value of credit andcheck on your rating periodically to ensure noentries have been made incorrectly. Get profes-sional advice if needed but protect that score–itwill be worth it!

John M. Moran BA., EPC., ICIA, Lyon Financial Services [email protected] 519-766-0001

For the last ten years markets have been flat.Investors and investment professionals arefrustrated. But what choice is there?The goal of every investment portfolio is to

generate the highest possible return for theleast amount of risk. This is accomplished byspreading assets across different types ofinvestment products in different asset classes(equities, bonds, money market); the overallrisk to your portfolio is minimized.Institutional investors and ultra-high net

worth individuals have long enjoyed an invest-ment advantage owing to their size, scale andexpertise. Specifically, they have access to abroader range of investments ultimately result-ing in a broader diversification of assets thatinclude private real estate, mortgages, andprivate equity, for example. These investments

serve to spread risk and enhance the perform-ance of their portfolios. Institutional investorsalso have access to specialty expertise in differ-ent types of asset classes: independent and tal-ented money managers who are typicallyunavailable to individuals or have prohibitivelyhigh investment minimums.Retail investors can now profit from these

same advantages through ProfessionallyManaged Portfolio Services. Asset mix isproven to be a critical factor in long-terminvestment performance; having this profes-sionally managed should improveperformance and reduce volatility. Core andalternative asset categories provide better diver-sification, greater opportunity to produce moreconsistent returns, have less risk than tradition-al mutual funds or wrap accounts and are lessdependent on the stock markets for returns.Find out more at the Waterloo Regional

Private Capital & Investment Forum Sept 18,2013 from 4pm-9pm at the Hacienda Sarria,11254 Union St, Kitchener. Speak directly withinvestment professionals in an open houseenvironment. Learn how to get the best resultswith your investing dollars. Register atwww.protectinvest.ca [email protected]


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Preplanning

Pre-arranging one's own funeral is now widelypracticed across Canada. Gilbert MacIntyre & Son havebeen helping individuals and families with funeralprearrangements for almost 80 years. If you would liketo make an appointment to discuss prearrangements,please contact us. Or, if you like, you can prearrangeyour funeral online. You will be asked the same basicquestions you would in a one-on-one prearrangementmeeting; but within the "comfort" of your own lifestyle.Our experience in dealing with prearranging funeralshas lead to the development of the GILBERTMACINTYRE & SON TRUST PLAN for those who wish topre-pay their funeral expenses.

The GILBERT MACINTYRE & SON TRUST PLAN retainsall the advantages of the pre-arranged funeral, but goesfurther with respect to the financial advantages.

· The GILBERT MACINTYRE & SON TRUST PLAN ishedge against inflation. The cost of the funeral willnever increase, no matter how long it is before thefuneral services are required.

· Pre-payment reduces the financial demands on thesurvivors. Costs will be paid out of income now,rather than from much needed funds of the estate.

· Like a paid-up life insurance policy, this plan is ofimmediate and far-reaching benefit to survivors.

· Interest on funds held in a GILBERT MACINTYRE &SON TRUST PLAN is tax free.

· The GGILBERT MACINTYRE & SON TRUST PLAN maybe purchased on a convenient time payment plan.Usually the prearrangment service is entirely paid forby the time it is needed, thereby relieving the familyof expense at the time of the funeral.

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IAAP upcomingeventThe International Association ofAdministrative Professionals(IAAP), Grand River Chapterwelcomes speaker, MichaelRosenberg (author of ExtremeCareers) as he shows how to usetechniques and flexible thinkingfor a more powerful perform-ance.Please join the IAAP, Grand

River Chapter at the CambridgeHoliday Inn on October 8, 2013at 5:30pm for an evening offood, fun and information.For more information, visitwww.iaap-grandriver.org,[email protected]

In our next issueWatch for our October issue ofBusiness Venture with a specialfeature honouring the 120thanniversary of Family &Children’s Services of Guelphand Wellington County.If you would like information

on this special publicationemail us at [email protected] phone 519 824-1595.

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Make it your business to fightthe flu by Anna Bartolomucci

Influenza affects employers and businessesevery year, causing increased absenteeismand health care costs, as well as decreasedproductivity.At WellServe, planning for this year’s

influenza workplace clinics is well underway!There is a possibility that we may roll out theprogram a month earlier this year so if youare interested in hosting a workplace on-siteflu clinic, contact me at your earliest conven-ience so that I may register your company.It’s that easy!Once the Ministry of Health announces

the flu vaccine release and availability date,typically in September, you will receive aphone call fromWellServe to set up yourclinic date and time. After this is establishedyou will receive a comprehensive confirma-tion package/toolkit which will include:• a detailed workplace clinic informationletter,

• flu and vaccine information sheet,

• letter of agreement,• posters about the impor-tance of flu vaccinationfor posting in breakrooms, cafeterias, andother high traffic areas,or on digital screens

• promotional posters/flyers to advertise thedate and time of the clinic, also for postingin high traffic areas, or digital screens

• sign-up sheetsCentres for Disease Control and

Prevention recommend a yearly flu vaccineas the first and most important step in pro-tecting against flu viruses. Even healthy peo-ple get the flu, and it can be serious.WellServe and its team of nurses will doeverything possible to make your on-siteworkplace flu clinic run smoothly.

Contact Anna Bartolomucci at [email protected] call 519-837-3896 EXT 17 or toll free at1-888-664-4266.

Two offices serving Southwestern Ontario

110-112 Woolwich Street Guelph, Ontario N1H 3V2Tel 519-837-3896 Fax 519-837-1916Toll Free 1-888-664-4266www.wellserve.on.ca

WellServe offers a full suite of services ranging from Medical Assessment, Treatment and Case Management, to Prevention and Compliance. Our services help corporate clients become more efficient and profitable through improved employee health, attendance and productivity.

With over three decades of multi-sector experience in Occupational Health and Medicine, WellServe has earned the trust of the many companies and individuals that have been served.

Physician ServicesOffice and On-Site Physician ConsultationTimely and Accurate DiagnosisDrug TestingQualified Medical Review Officer for Drug Screening

Disability Case ManagementImmediate Occupational Assessment Services Return to Work Plans On-Site Occupational Health Nursing ServicesFunctional Abilities EvaluationsPhysical Demands AnalysisErgonomic Assessments

Nursing ServicesOn-Site Occupational Health Nursing ServicesEarly Intervention through On-Site AvailabilityCase ManagementShort-Term Nursing Services

- Wellness Clinics - Health Fairs - Lunch and Learn Sessions - Influenza Immunization Clinics

Wellness ServicesCardio View Health ManagerHealth Fairs and Lunch and Learn SessionsInfluenza Immunization ClinicsTravel Medicine ConsultationAudiometric TestingFirst Aid/CPR Training

Compliance ServicesMobile Equipment and Vehicle Operator ExaminationsPre-Placement Medical ExaminationsPost Offer ScreeningVision ScreeningPulmonary Function TestingIndustrial Hygiene Services

HR Support ResourcesDisability Case Management ServicesReturn to Work PlansSecond Opinion Medicals

1315 Bishop Street, Suite 201Cambridge, Ontario, N1R 6Z2Tel 519-622-6788 Fax 519-622-9115Toll Free 1-888-922-6788

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75 Woolwich St., Guelph, Ontario N1H 6N6Phone: (519) 821-4600 • Fax: (519) 824-3088www.wellingtoncdsb.ca

Educating for Life

In November of 2011, a small group of twoElementary School Principals and twoSuperintendents of Education journeyed toSouth Korea with Mr. Ken Ko, the Director ofthe Peel International Education Alliance, withthe purpose of creating a Student ExchangeProgram.Wellington Catholic District SchoolBoard’s Director of Education, Mr. Don Drone,had laid the groundwork for this trip years ear-lier, when he travelled to Korea in 2010, withthe intention to develop a teacher exchangeprogram. Two school boards, 8 000 kilometresaway, sharing their gifts of education through ateacher-exchange program, was hugely success-ful, and the dream of creating a studentexchange program was born.An idea that began with the intention of

sharing our gifts of education through ateacher-exchange program, evolved into a pro-gram that hosted six students and two teachers

in January 2013 to this January 2014, hosting36 students, two teachers and a Vice-Principalwith theWellington Catholic Board. Dividedbetween three elementary schools, St. Ignatiusof Loyola, St. Paul and St. Francis of Assisi, thestudents and their chaperones will be billetedwith sponsor families for three weeks, immers-ing themselves in our schools and our city andbecoming fully participating members of ourlearning communities.English proficiency language training, tours

of the city of Guelph and the University, excit-ing Guelph Storm hockey games and trips toToronto and Niagara Falls are highlights of thetrip for our visiting students. Participating inclassroom lessons and being engaged in thedaily life of our schools is also extremelyimportant for our visitors and our own Guelphstudents, who get along wonderfully with eachother. After all, in today’s global world, our

International Student Exchange Program by Allan Asselin, Superintendent of Education, Wellington Catholic District School Board

children have things in common wherever theylive! Sharing cultural norms and traditionsbecome second nature as friendships slowlyemerge, and the learning and growing togetherprovides practical real-life and real-time oppor-tunities for all of us to learn and grow together.As our student-exchange program continues

to develop, we look forward to planning ourown trip to Korea next July, 2014. Sharing ourWellington Catholic tradition of excellencewith our friends from Korea is rewarding andexciting, engaging our students and their fami-

lies internationally and across all borders.Through their participation in programs suchas this one, ourWellington Catholic studentsare well-placed to begin their journey livingand working successfully in the globalmarketplace.

suppliedphoto

Sidonio’s for Men celebrates its 35th anniversary this fall. Opening in 1978 on Quebec St., themen’s clothing store continues to be a fixture in downtown Guelph, relocating to the Eaton’sCentre in 1984 until moving to their present day location in 2002 at 128 Wyndham St. N.Owner Sidonio Brombal will retire from the business this fall, passing the ownership over

to his sons Marc and Paul Brombal, who have both worked in the store for over 20 years.An anniversary open house will celebrate his career on Thursday, October 3 from 9:30am to

8:00pm. Also on that day, the Brombal’s will celebrate the launch of their new private cloth-ing label. The new line, Christian Paul by Sidonio’s, offers Canadian made shirts, ties,sports jackets and suits. Hand picked products, unique to the downtown store, will include amodern contemporary line with narrower ties and trim suits suitable for men of all ages.“Thank you to all our long serving customers who have made this anniversary possible,”

says Paul Brombal. “We look forward to being in the downtown for many more yearsto come.”With brands including Coppley, Jack Victor, Hugo Boss and Alberto pants, Sidonio’s for

Men is a one-stop shop for tailored dress to casual wear.

Health, Arts & TrendsLifestyles


COLOURED JEANS

www.alberto-pants.com

(519) 836 5077Downtown Guelph

www.sidoniosformen.com

Sidonios–35 years in downtown Guelphby Heather Grummett

Sidonio Brombal will retire from his men’s clothing business this fall. Son’s Paul (left) and Marc (right) willtake over the ownership of the downtown establishment.


The Guelph & District Human ResourcesProfessionals Association (GDHRPA) is proudto announce the recipients of its fourth annualEmployer of Distinction Awards. The Awardsrecognize local companies for being outstandingemployers who shape organizational excellenceand raise awareness of the Human ResourcesProfession through their organizations’ success.The GDHRPA is pleased to recognize Nestle

Waters Canada as the 2013 Employer ofDistinction in the large employer category withover 200 employees and Guelph Ceramic Decoras the 2013 Employer of Distinction in the smallemployer category with less than 200 employees.Both organizations are commended for theirperson-centered approach, and fostering envi-ronments that encourage employee health andwellness, communication, flexibility and sup-port resulting in an engaged workforce that hasallowed these organizations to achieve signifi-cant success in their operational and organiza-tional goals.The Awards were presented during the

GDHRPA’s June chapter event held at the DeltaGuelph Hotel and Conference Center. NestleWaters and Ceramic Decor received awards todisplay at their workplaces, as well as the right topromote themselves asan Employer ofDistinction for the year2013.The recognition of

being an Employer ofDistinction givesemployers the opportu-nity to share their initia-tives and success storieswith other local busi-ness professionals, whileshowcasing that they aregreat places to work.

The Guelph & District Human ResourcesProfessionals Association was established in1953 to promote the value of people in achievingthe business goals that result in organizationalsuccess. It provides resources and education toHuman Resources Professionals within theGuelph community and surrounding areas.

Pictured below (top): Glenna Banda on behalf of theChildren’s Foundation of Guelph-Wellington andGDHRPA President Stefanie Bradley.

Pictured below: Nestle Waters Canada was recognizedin the large employer category. Pictured Left to right:Stefanie Bradley, GDHRPA President; Eman Refaeh andGreg Chorpitta from Nestle Waters Canada; CrystalDunlop, GDHRPA Public Relations Director; and SandraCassarin, GDHRPA committee member.

THANK YOU

GUELPH!!!This year’s RIBFEST was another huge success because of you.

Attendance of over 50,000 people over 3 great days of greatweather helped raise a significant amount of money to be

donated back to our community.Special thanks to our sponsors and our volunteers for their

generous support and time spent making RIBFEST “happen” once again.

We look forward to seeing you all once again next year!

ROTARY CLUB OF GUELPH TRILLIUM

[email protected] Lewis Road, GUELPH

519-763-7756 www.synergenics.ca

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We sincerely thank all the nominees.Visit www.gdhrpa.ca for information on the

Congratulations!The Guelph & District Human Resources Professionals Association is

proud to recognize and congratulate the recipients of the 2013 Employer

of Distinction Awards:

Nestle Waters Canada Guelph Ceramic Decor

(over 200 employees) (under 200 employees)

Employer ofDistinction

Stone Road Mall recently hosted their firstAnnual Children’s Charity Golf Tournamentat Victoria Park East. In support ofPaediatrics of Guelph General Hospital, thetournament raised $7,000.Stone Road Mall has worked with the

Foundation of Guelph General Hospital inthe past through fundraiser events such asthe Black Tie Bingo, and looked to the hospi-tal when discussing plans for a tournament.“We were very specific on where we wanted

the funds to go and it was well received byeveryone at Stone Road Mall and the GuelphGeneral,” said Christina Magee, MarketingManager for Stone Road Mall. “We wanted tofocus on the local children who are beingcared for in our own community, to helpthem and their parents.”Magee hopes to brand the golf tournament,

making it an annual event that people willremember and look forward to. The tourna-ment included door prizes and raffles, plusparticipants had the chance to purchase ateddy bear outfitted in a Healing Hugs t-shirt, which will be distributed to young chil-

dren who are admitted to the hospital.“The money raised will be used to purchase

capital equipment such as phototherapylights for babies with jaundice, replacementcribs and vital sign monitors,” said JanetTrowbridge, Director Inpatient Services andPaediatrics. The admissions vary but GuelphGeneral sees approximately 650 to 700 chil-dren per year. The most common reasons foradmission are respiratory illnesses includingpneumonia and asthma, gastroenteritis, dia-betes, epilepsy, and appendicitis.Stone Road Mall would like thank the local

businesses that donated time and prizes tothe event and gratitude to the tier level spon-sors and hole sponsors. Gold Sponsors wereCorwhin Tool and Manufacturing Ltd.,Stokoe Communications, BreesCommunications, Pattison One Stop, andCIBC. The Silver Sponsor was Delta GuelphHotel and Conference Centre. Hole Sponsorsincluded Cox Construction, GDI Services,Spira Fire Protection, CD SonterEnvironmental Consultants, and DaoustVukovich.

Golf tournament helps to heal local childrenby Heather Grummett

Stone Road Mall recentlypresented a cheque toPaediatrics of GuelphGeneral Hospital from theproceeds of their first AnnualChildren’s Charity GolfTournament. Pictured left toright are: Andrew Anderson,Foundation Chair GuelphGeneral Hospital; TonyStapley, General Manager,Stone Road Mall; JanetTrowbridge, Guelph GeneralHospital; and ChristinaMagee, Marketing Manager,Stone Road Mall

Employer of Distinction Awards

As the youngsters go back to school,we’re forced to come face-to-face with thefact that too many children go to schoolhungry. Thankfully, our generous com-

munity of supporters is more than will-ing to step up to the plate, so to speak,and enjoy breakfast so that kids acrossour community can do the same!

Saturday, September 14thThe Golden Griddle in Guelph will be donating$3 per breakfast buffet plate from 8 am to 2 pm toFood and Friends programs in Guelph. Fundsraised from this event will help to provide 4575hungry students with healthy meals.Sunday, September 15thMochaberry Café in Orangeville will be donating10% of their coffee proceeds from 9am to 5pm.Friday, September 27thThe Gorge Country Kitchen in Elora will be giv-ing 10% of breakfast and lunch proceeds to theFood and Friends program. So go on in, say hi toJohn and the gang, and know that your breakfastwill help to feed hungry kids inWellingtonCounty!

The Children’s Foundation of GuelphandWellington believes that every childhas the right to go to school well nour-ished and ready to learn. The Food andFriends Program achieves this goal bysupporting 89 student nutrition programswithin Guelph,Wellington, and DufferinCounties. In the current school year, over12,000 students will be provided withsnacks, breakfast and lunches.


TH

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TH

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Nature Trails • Gardens • WorkshopsWedding & Conference Facilities

www.uoguelph.ca/arboretum 519-824-4120 ext. 52113

A Natural TreasureA Natural Treasure

Wedding, Banquet & Conference Facilities

for 3 to 225 people (banquets 150 people)3 unique meeting rooms with lots of windows looking

onto our spectacular grounds.

Beginner Mushroom Workshop Sept 20 & 21Basic SLR Photography Workshop Oct 26

16th Annual Rotary RibfestThe Rotary Club of Guelph-Trillium held another successful Ribfest event at Riverside Park.Thousands attended the annual three-day festival, which features rib vendors from acrossNorth America.Each year the proceeds from Ribfest support a variety of charities that apply to the club

for assistance. Funds are raised through donations at the gate, a participation fee from rib-bers and vendors, and proceeds from the Bavarian Garden. Support from many corporatesponsors also contributes to the success of the event. To date the community festival hasraised in excess of $750,000.

New name for Falcon Innovation GroupFalcon Innovation Group has recently changed its name to Insignis Design Inc.Over the past few years, the local company’s core focus has shifted from general marketing

to brand communications specializing in website creation and print design. The new namereflects this design side of the business.This shift coincided with the gentle departure of Brent Barr, initially from day to day oper-

ations and recently culminating with his formal resignation from the company. Brent is nowpursuing several special projects and continues to teach atWilfrid Laurier and RyersonUniversities.The local business continues to offer customers excellence in website design, print creative

and customer service.For more information visit the new website at www.insignisdesign.ca

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More than 70 enthusiastic attendeespacked the Guelph Youth Music Centrein June to cheer for six new companieshoping to be crowned the Macquarie‘PITCH IT’ winner. Cash and prizeswere awarded to the top three finalistswho pitched their companies to a panelof judges made up of investors, indus-try leaders and entrepreneurs.First place went to Philippe Roireau

of Zpirit Foods Inc., a beverage compa-ny whose product, Zpirit–InfuzedH2O, is the first herbal water infusionwith fruit floats.Second place was awarded to Jason

Cassidy of Shinydocs, a social docu-

ment editing technology company.Their product lets customer’s createdocuments collaboratively with teammembers, tracking progress and tasksthrough a social media-like, secureonline service.Third prize went to AndrewMorris

and Londa Daniel of Live Kombucha.Their product, Kombucha, is a fer-mented tea beverage that is a new pop-ular, health food drink originally fromChina. It is made by the fermentationof yeast culture in a mixture of sugar,tea, and fruit juice.Innovation Guelph helps support

new companies across Guelph-

Wellington’s key sectors: ICT, manufac-turing, agri-tech & food, bio-tech,clean-tech, social innovation, health &wellness, and more.Congratulations to all the contestants

for their hard work and to all of theMacQuarie ‘Pitch It’ sponsors:Macquarie PrivateWealth, MillerThomson, Albion Hotel, BestSeminars, Downtown Guelph, GuelphChamber of Commerce, Guelph YouthMusic Centre, Handonawhiteboard,Intrigue Media, Nurse Next Door, NPPhotography, Sleeman Brewery, TheLetter M,Venture Guelph PublicationsLtd., andWellington Brewery.

The Macquarie 'Pitch It' Grand Finale

Local businesses support Food and Friends with Back to School Breakfast

GRANITEHOMES.CAregister at

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Granite Homes is excited to announce theirnewest Guelph Community–Arkell Lofts.This unique urban style community offerssleek, contemporary loft-style living inGuelph’s South End. There are only 32 resi-dences available in this exciting new develop-ment being built on Arkell Road just East ofGordon Street.The exterior consists of a stunning mix of

glass, natural limestone, treated wood andextensive landscaping. All of this combinedtogether creates an urban style living in arapidly developing area of Guelph. GraniteHomes worked closely with award winningAltius Architects (www.Altius.net), recog-nized for clean contemporary designs andenvironmentally friendly practices. Togetherthey have created a community that isunique, modern and very different from any-thing that has been constructed in Guelphto date.These architecturally stunning, unconven-

tional units fan out allowing sunlight to pen-etrate the spaces between buildings creating avery distinctive street-scape on Arkell Roadand within the development. Large over-hangs and recessed windows combined withpassive solar design ensure shading in thesummer months while maximizing light inthe winter.Arkell Lofts will feature three distinct styles

of units ranging in size from 1160 to 1710square feet. Thoughtfully designed Bungalowand two-level layouts include expansiveopen-concept, socially minded main livingspaces with practical bedrooms and luxuri-ous washrooms and ensuites. Two-bedroom,

Three-bedroom and Two-bedroom + denplans are available boasting 9’ ceilings, hugegourmet kitchens with granite counterswhere friends and family can gather, moderntrim and finishing details as well as privatebalconies and terraces. The top two floors ofthe buildings are linked together with a“bridge” connecting neighbouring buildingsallowing pedestrian traffic to flow under-neath.From the onset, this project has been

thoughtfully planned. During the approval

process use of the land was donated to localorganizations to grow organic produce forlocal consumption at restaurants, food banksand sold at the Guelph Farmer’s Market. Theoriginal property had a single house on it,which will be demolished as part of thedevelopment. Prior to demolition, GraniteHomes donated the house to the local FireDepartment and Police Department to beused for training exercises. Anything thatcould be recycled from the house was donat-ed to Habitat for Humanity. Even the mulch

created from clearing the site was used to cre-ate trails.With prices starting in the low 300’s and

condominium fees averaging approximately$200/month this is the perfect opportunity toenjoy a carefree, unique and affordablelifestyle. This project is fully approved andsite construction will begin this fall.Occupancy as early as Summer 2014!

REGISTER TODAY at GraniteHomes.ca formore information on these contemporary, luxu-rious and affordable loft style condominiums.

Arkell Lofts–luxurious and affordable loft style condominiums Media release


artistrendering


While we would like to think that our serv-ice to our customers is always perfect, thetruth is that sometimes things do go wrong.Regardless of why this happened, thisbecomes your Moment of Truth. In generalpeople understand that the true nature andbeliefs of people will be seen only understress. It is easy to mouth platitudes etcwhen things are going along smoothly how-ever when a true pressure situation occurs,as in an unhappy customer, what side ofyou and your business do they see? Are youblaming, looking for a scapegoat or tryingto save a few pennies? Or are you steppingup to the plate and not only resolving thesituation but also doing something unex-pected that turns the negative to a positiveWOW experience.For example, I once had a small issue at a

Golf Course–a cart ran out of powerhalfway through the round. The response ofthe management was:• They got someone out to me right awaywith a replacement cart and apologized(minimum you would expect).

• Then when we finished the round, theygave me a coupon for four free green feeswith carts – perceived value by me was$250 and totally unexpected! Their truecost was effectively $0 (unless at capacitywhat does it cost to have four more peo-ple on the course) and in addition whenwe returned we spent money at the ProShop, the Canteen after 9 holes and the19th hole after the round! This occurredover five years ago and I still talk about it–the course was Sawmill Creek nearSarnia.

How did you handle yourlast Moment of Truth?Would your customer be

talking positively aboutyour response five years laterand referring your name? Experience hasshown that generally people don’t alwaysremember what went wrong but alwaysremember how the issue was handled.You should have your procedures in place

as to how you will handle your Moments ofTruth before they happen. How can youturn the negative into a positive WOWexperience? Make sure your staff is trainedon the procedures and understand how tohandle these Moments of Truth.

Tony Roy is a Certified Business Coach for ActionCOACH.He can be contacted at 519-729-0033 [email protected]

Moments of truth by Tony Roy

Yes, but you can’t change it for them. Noemployee will truly change their behaviourunless they see how the change will benefitthem. In the absence of a meaningful per-sonal benefit most changes in behaviourwill be temporary at best. When unwantedbehaviours creep back into the workplaceleaders are frustrated, employees becomemore disengaged, and the organization’sproductivity diminishes. A “lose/lose” onemight say.Leaders must understand that they can-

not change an employee’s behaviour. Onlythe employee can change their behaviour. Leaderscan only facilitate the process.An employeewill buy-in to the change they help shapeand create.Prepare your approach by first identifying

the employee’s goals, successes, and con-tributing strengths. Integrate these into thediscussion to help shape the desired out-come. Encourage using these strengths tofacilitate the change.Identify the required behaviour, commu-

nicate it clearly, and begin working in part-nership with the employee to identify thebenefits to him or her.In clear simple language communicate

the specific and required change. Ask open-ended questions that provoke the employeeto think about the benefits. “How might youbenefit from this?”Be prepared with your“employee benefits list”. Consider theemployee’s career path, current goals and

the consequences to both the employee andthe organization if not successful. Don’t beafraid to discuss consequences. Start byasking “What might be the consequences if notsuccessful?”Identify tools or training that may be

required. Ask specific questions. “Do youhave all the tools needed to be successful?” Usetheir strengths. “We’ve agreed that one of yourkey strengths is organization, how might you tapinto this strength to be successful?” Considerobjections and challenges that may ariseand communicate what steps are to betaken to address these.Measure progress with real data and facts.

Agree upon measurement tools. If theemployee cannot be fairly measured yourisk complete failure. When measurement isless “scientific”, work together to createbenchmarks. Ask “How will we monitor andmeasure your success?”Timelines are essential and need to be

communicated by you to the employee.Suggested dialogue: “Your success is essential toyour development and our overall success. I believethat we should meet… and complete the transitionby…” Be flexible, consider the feedback andadapt timelines if suitable.Evaluate within timelines and measure-

ments agreed-upon. Determine what wentwrong, what went well, and agree oncorrective action. Be supportive, don’t har-bour anger, and deal with issues in themoment. Above all, remember that only an

employee can change theirbehaviour you cannotchange it for them.

For more information visitwww.premiumhrsolutions.com orcall 519-824-2428.

Can employees really change their behaviours? by Janet Roy

762 Woolwich St., Guelph519-822-1271

Superb options forCremation Interment

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A CONCERT FUNDRAISER celebrating and supportingmusic and arts education inGuelph & Wellington County.

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Held every October, Co-opWeek is an annualopportunity for Canadian co-operative andcredit union members to celebrate the fact thatthey have collectively helped to build thiscountry and to recognize their continuingcontributions at home and abroad.A co-operative, or co-op, is an organization

that is owned by its members. Co-ops areformed when a group of individuals cometogether to meet a common need. Co-opsoffer almost any type of product or serviceimaginable and can operate either on a not-for-profit or for-profit basis. A co-operativeoperates on a democratic system that specifies“one member, one vote”.Co-ops around the world are organizedaccording to the seven principles ofco-operation:• Voluntary and open membership• Democratic member control• Member economic participation• Autonomy and independence• Education, training and information• Co-operation among co-operatives• Concern for communityThese principles were first developed in 1844

by the Richdale Pioneers and were modifiedslightly and adopted as part of the Statementof Co-operative identity by the InternationalCo-operative Alliance in 1995.Last year nearly 1 billion people in 100 coun-

tries around the world celebrated the UnitedNations' International Year of Co-operatives,using the universal theme of Co-operativeEnterprises Build a Better World.IYC 2012 was leveraged to celebrate, develop,

and promote co-ops around the world–andespecially in our communities. Since 1959, theUN has designated International Years in orderto draw attention to major issues and toencourage international action to addressconcerns which have global importance.There are over 1300 co-operatives, credit

unions and caisse populaires incorporated andoperating Ontario, with 1900 locations in400 communities. Ontario co-ops employ andprovide benefits to 15,500 people–greater thanthe total number of Ontarians employed inthe production of goods. In Guelph 45co-operatives and credit unions work to helpmake Guelph a strong community.

The 3013 Co-op Week Conference andCelebration will be held Wednesday, October 16,from 10:00 am - 5:30 pm in Milton.Visitwww.ontario.coop for more information.

Celebrating the principlesof co-operation

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Subject to additional terms and conditions found at saveonenergy.ca. Subject to change without notice. Funded by the Ontario Power Authority and offered by Guelph Hydro Electric Systems Inc.A mark of the Province of Ontario protected under Canadian trademark law. Used under sublicence. OMOfficial Mark of the Ontario Power Authority. Used under licence.

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