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Service Delivery Committee

AGENDA

Thursday 7 February 2019

Commencing at 2.15pm (approx.) [This meeting will follow the Environmental Services Committee meeting at 1.30pm]

Council Chamber, 137 Havelock Street, Ashburton

Committee Membership

Cr Stuart Wilson (Chair) Cr Selwyn Price (Deputy Chair)

Cr Thelma Bell Ashburton Ward Cr Leen Braam Ashburton Ward Cr Neil Brown Ashburton Ward Cr Russell Ellis Ashburton Ward Cr Lynette Lovett Eastern Ward Cr Mark Malcolm Eastern Ward Cr Liz McMillan Western Ward Cr Diane Rawlinson Ashburton Ward Cr Peter Reveley Western Ward Cr Alasdair Urquhart Ashburton Ward

Donna Favel Mayor, ex officio

Quorum – no less than seven (7) members

The purpose of local government: (1) The purpose of local government is –

(a) to enable democratic local decision-making and action by,and on behalf of, communities; and

(b) to meet the current and future needs of communities forgood-quality local infrastructure, local public services, andperformance of regulatory functions in a way that is mostcost-effective for households and businesses.

(2) In this Act, good-quality, in relation to local infrastructure, localpublic services, and performance of regulatory functions, meansinfrastructure, services, and performance that are –(a) efficient; and(b) effective; and(c) appropriate to present and anticipated future

circumstances.

(Local Government Act 2002 – Amendment Act 2012)

ASHBURTON DISTRICT COUNCIL

Service Delivery Committee Meeting

Timetable Time Item

2.15pm (approx.) Meeting commences

ORDER OF BUSINESS 1 Apologies

2 Extraordinary Business

3 Declarations of Interest

4 Confirmation of Minutes – 22/11/18 1

5 Matters for Committee Decision Nil.

6 Activity Reports 6.1 6.2 6.3 6.4 6.5 6.6 6.7 6.8 6.9 6.10 6.11 6.12 6.13 6.14 6.15 6.16 6.17 6.18

Library Museum EA Networks Centre Open Spaces Stockwater Solid Waste 3 Waters Capital Projects Drinking Water Wastewater Stormwater Roading (subsidised) Roading (unsubsidised) Footpaths Contracts Awarded Upcoming Tenders Vandalism Methven Community Board Ashburton Road Safety Co-ordinating Committee

4 6 8 9

11 12 14 14 17 19 20 22 23 25 26 26 26 26

7 Business Transacted with the Public Excluded 7.1 Future of Resource Consents, Ashburton Business Estate

Section 7(2)(h) Commercial activities 27

31 January 2019

Service Delivery Committee 7 February 2019

Committee Minutes

4 Service Delivery Committee Minutes of the Service Delivery Committee meeting held on Thursday 22 November 2018, commencing at 1.30pm the Council Chamber, 2 Baring Square East, Ashburton.

Present Councillors Stuart Wilson (Chair), Thelma Bell, Leen Braam, Neil Brown, Russell Ellis, Lynette Lovett, Liz McMillan, Mark Malcolm and Alasdair Urquhart.

In attendance Chief Executive, Group Manager Service Delivery, Assets Manager, Roading Manager and Governance Officer. Staff present for the duration of their reports: Library Manager, Sports Facility Manager, Open Spaces Planner and Waste Recovery Manager.

1 Apologies Mayor Donna Favel; Crs Peter Reveley and Selwyn Price (absent on Council business). Cr Diane Rawlinson (lateness, on Council business) Sustained

2 Extraordinary Business Nil.

3 Declarations of Interest Nil.

4 Confirmation of Minutes That the minutes of the Service Delivery Committee meeting held on 11 October 2018, be taken as read and confirmed.

Brown/Ellis Carried

5.1 Ashburton RRP Pit Yard repair The Committee heard that funding an additional $36,877 to complete the repair of the pit yard at the Ashburton resource recovery park can be achieved from savings in the existing operational budget. No resolution was required.

5.2 Ashburton Car Club Road Closure – Chertsey Road

That the following road in the Chertsey area be closed to ordinary vehicular traffic from 9.00am to 6.00pm on Saturday, 1 December 2018 to allow a Standing & Flying Quarter Mile Sprint to be held:- Chertsey Road, between Wards Road and Taverners Road.

Malcolm/Lovett Carried

6.1 Activity Reports That the reports be received.

McMillan/Urquhart Carried

6.3 EA Networks The Sports Facility Manager confirmed that the EA Networks Centre pool would be closed for ten days in early January, and that the funding for the repairs would be coming out of the maintenance budget.

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6.4 Open Spaces The Open Spaces Manager reported that the Stone Symposium went well. The Committee discussed if there was a budget available for Council to purchase sculptures for the new CBD Revitalisation project, and whether local artwork could be purchased for the new administration building. The Open Spaces Manager advised that there is currently no budget available, and this would need to be included in further budgets, subject to Council approval.

6.6 Solid Waste The Solid Waste Manager explained that there is currently work being undertaken by a summer student working on technology to enable Council staff to keep track of bins and their collection, which will be available to be used by Christmas. Currently there are already 9,000 properties linked to the database.

The recycling trucks are to have cameras fitted which will record footage of bins collected to enable officers keep tabs on the bins.

The Committee requested that mention be made in the media again to highlight the requirements for recycling, particularly the need to have clean items.

6.7 Three Waters The Asset Manager reported on the Ashburton relief sewer project and the Committee asked if the cost would have an impact on ratepayers. Mr Guthrie advised that conditions have been altered to lessen the impact.

6.8.2 Water Take Data Quality The Asset Manager reported that a workshop was held between ECan staff and key members of the Assets team.

6.9 Wastewater

• Filter TrialThe Asset Manager reported on upcoming trials of water filtration technology. The Committee discussedthat the technology would be of great benefit to the district and put us at the top of the list.

• Pressure Sewer SystemThe Service Delivery Manager confirmed the policy is underway.

• EV Charging StationsThe Committee asked where the Hinds charging station is likely to be located and suggested that Council should be involved in that decision.

6.19 Vandalism The Service Delivery Manager reported that a report would be prepared for increased funding for vandalism if the current budgets are not sufficient. Although there had been more vandalism in recent times, there were several quieter months with minimal vandalism reported.

7.17 Methven Chertsey Road footpath

That the area alongside the new section of footpath on Methven Chertsey Road be grassed. McMillan/Rawlinson Carried

7.18 Road Safety Coordinating Committee Terms of Reference

That the Road Safety Coordinating Committee Terms of Reference be adopted. McMillan/Lovett Carried

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7.19 NZTA Safety Improvements It was reported that NZTA are currently consulting with the community. The Committee discussed whether to make a submission – the issue is over safety, the need for road widening, but not four lanes. A request was made for a workshop to gain further knowledge before a submission can be made. The Roading Manager said all information had been submitted in previous workshops but the current proposal does not reflect the information given.

It was suggested that representatives of NZTA be invited to meet with Council in a workshop on 5 December.

The meeting concluded at 3.11pm.

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Service Delivery Committee 7 February 2019 Activity reports

6 Activity Reports

6.1 Library 6.1.1 Children’s Holiday Programme

The Children’s Library has had a lot going on over the summer with the “Summer Burty Challenge” consisting of three tasks for the children to complete at the Library as part of this popular Council wide programme. These tasks were an I-Spy contest (over 300 entries were received), playing a board game or video game, and issuing a book. All ages of children are able to participate, which has made it a great family activity.

There were 123 completions in our usual Summer Reading Challenge so these children have read a minimum of 2,460 books between them over the holidays. Well done them! All entries went into a prize draw, for which we held a small event on 23 January. The children played games, and created book character costumes out of old newspapers. The event mascot, our reading dog Riff Raff also attended. Riff Raff will soon resume his term-time role of listening to children reading every Tuesday afternoon.

Prior to Christmas we ran a week of craft activities creating miniature Christmas trees, painting tree decorations and making reindeer themed cards. An average of 30 children attended each of these days.

6.1.2 Patron Self Issue and Return Stations Installed On 11 and 12 December last year, the hardware for the RFID circulation system was installed. There were a few teething problems, but most of these have now been dealt with. A technician is scheduled to come over from Australia in late January to make sure that the system is working completely as it should. The staff have been diligent in training customers in how to use the new equipment. Using the self-issue station is quick and easy, and the returns process simply involves putting books on the Smartshelf returns bookshelf which automatically takes them off the patron’s card.

6.1.3 Visitor Information There were 62 visitor information enquiries in November and 32 in December.

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HALFWAY PERFORMANCE UPDATE - LIBRARY

What we’re aiming for: To provide recreation services that are well utilised and meet the needs of the community

WHAT WE’RE WORKING TOWARDS (Levels of service)

HOW WE’LL MEASURE PROGRESS (Performance measures)

2017/18 RESULTS

2018/19 TARGET

2018/19 YEAR TO DATE RESULTS

COMMENTS

We provide all residents and visitors with accessible library resources for recreation and discovery

The Ashburton Public Library is well utilised 117,958 visitors 130,000 visitors 55,321 visitors

Most households in the district utilise the library

New measure 10,050 Unavailable Data assessed once a year.

We will have a library that is a welcoming and community-centred destination

Users are satisfied with Council’s library services

94% 80% Unavailable 2018/19 survey results due March/April 2019

Free public internet sessions (Aotearoa People’s Network Kaharoa) are well utilised and increasing each year

42,556 47,000 21,438 10,860 sessions on PCs, 10,578 Wifi. The growth of ownership of personal devices and home Wifi connections is inevitably reducing APNK demand.

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6.2 Ashburton Museum 6.2.1 Sharing Collections

The Museum has been running three very popular exhibitions over the summer period. Dig In Mahi Mara is an interactive exhibition about gardening for children, which features knitted vegetables made by contributors from Ashburton, Methven, a Timaru knitting group, and also the North Island. A complementary exhibition was curated by one of our summer students, titled From the Ground Up, which documents the history of gardening in Ashburton. The third exhibition is an installation about the Ng/King family and their market gardens on Allens Road. This has been very popular with locals and extended family visiting from outside the district. The exhibition includes historical photographs, an interactive digital timeline and objects donated and lent by the Ng/King family.

Alongside exhibitions, the Museum has run a busy programme of changing activity programmes in the Kate and Hank Murney Room, and a series of five gardening themed workshops. This included making bug hotels, self-watering seed starters, worm farms, bird feeders and a science activity using basic electronics to make light-up bugs and flowers. The popularity of Dig In Mahi Mara has meant visitors are now making longer visits to the Museum – with some families and groups staying up to three hours at a time, or returning several times.

6.2.2 Caring for Collections Work is well underway to prepare collection stores for an audit of collections and backlog. This will be a major ongoing project to properly process and document items, and improve use of collection storage.

6.2.3 Burty Challenge The Summer Burty Challenge has been very popular with young people and families in the district. Many people are enthusiastically taking up the challenge to make the most of Council facilities, activities and programmes across Museum, Library, Open Spaces and EA Networks Centre. A positive has been seeing repeat visitations and hearing people make favourable comments about the many activities provided by Council for children in Ashburton. There has also been a noticeable trend of visitors from outside the district or visiting family completing the challenge. Some out-of-town visitors have even completed their challenges during a day trip or overnight visit to Ashburton.

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HALFWAY PERFORMANCE UPDATE – ASHBURTON MUSEUM




2017/18 RESULTS

2018/19 TARGET


COMMENTS

We provide a modern museum for the community that aligns with NZ Museum Standards

Museum programmes and services are well utilised and increasing

21,714 16,500 14,032

Ashburton Museum meets New Zealand Museum Standards

New measure 50% 35% Self-assessed benchmark, start of program.

The majority of users are satisfied with the Museum

Users are satisfied with Council-provided Museum services and programmes


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6.3 EA Networks Centre

6.3.1 Centre update The summer season is upon us and we have had some very good days at the Tinwald pool. The numbers have been up due to EA Networks being closed over a two week period for maintenance.

The pool maintenance work has now been completed. It went very well and the swimming facility is back in full operation. The wooden doors in the changing rooms have been replaced with aluminium.

The stadium was closed for two weeks to enable the installation of a new divider curtain. This was completed faster than anticipated and enabled the stadium to re-open a day earlier than planned.

A pre-season netball camp for the Mainland Tactix netball team will be held in early February.

HALFWAY PERFORMANCE UPDATE – EA NETWORKS CENTRE




2017/18 RESULTS

2018/19 TARGET


COMMENTS

We provide quality gym, pool, and stadium facilities

EA Networks Centre is well utilised 482,908 >480,000 Unavailable Will be provided at end of year June 30th

Swim School is well utilised 4,346 >4,500 Unavailable Will be provided at end of year 30th June

The gym is well utilised New measure >1,100 Unavailable Will be provided at end of year 30th June

The majority of users are satisfied with EA Networks Centre

Users are satisfied with EA Networks Centre services and programmes


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6.4 Open Spaces 6.4.1 Ashburton District Biodiversity Working Group

The Ashburton District Biodiversity Working Group undertook a site visit to the Oliver Dryland Reserve near Geraldine on 10 December 2018. Previously a Council gravel pit, and more recently a forestry block, the 22 hectare site is now being actively managed as a scientific reserve by the Timaru District Council with remnant biodiversity values being protected and enhanced.

Plantings undertaken at Wakanui Beach and Lake Camp by volunteers and Council’s Open Space staff are doing well, largely due to the wet summer. Work undertaken late last year to improve vehicle access around Lake Camp has also bedded in.

6.4.2 Parks

Open Spaces staff have been occupied with mowing the district’s parks over the summer. This has been challenging due to substantial grass growth and the high number of wet days. Strong winds have resulted in additional tree pruning and clean-up work.

Staff have also recently completed the landscaping around the new Council Chamber and Civil Defence building.

Plans for the purchase and installation of the fitness/exercise equipment for the Ashburton Domain are progressing. The intention is to distribute the equipment around various locations in the Domain.

6.4.3 Public Conveniences The new Ashburton Domain toilets near the playground were opened in early October 2018. They are being well used with counters recording over 200 visits per day over the summer months.

The old toilets at Argyle Park are to be replaced with similar toilets to the new Domain ones. Permaloo have been awarded the contract for these toilets. The build and installation will straddle the 2018-19 and 2019-20 financial years.

6.4.4 Cemeteries The contract for the Ashburton Cemetery extension was awarded to ACL. Work has already commenced with the bulk of the work expected to be completed by April 2019.

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HALFWAY PERFORMANCE UPDATE - PARKS & OPEN SPACES What we’re aiming for: To provide the district with a network of open green spaces that contribute towards the beauty and enjoyment of the area for residents and visitors alike WHAT WE’RE WORKING TOWARDS

(Levels of service)


2017/18 RESULTS

2018/19 TARGET 2018/19 YEAR TO DATE RESULTS

COMMENTS

We provide residents with accessible, fit for purpose Parks & Open Spaces

Urban residents live within 400 metres of a park or open space.

New measure 100% 95% Shortfalls in Rakaia, Methven and Ashburton (East)

Urban residents have access to open spaces. New measure ≥4,000m2/1,000 residents

100%

Residents throughout the district have access to sports parks.

New measure ≥3.5 ha /1,000 residents

100%

Council responds to Parks & Open Spaces failures and requests within median response times

Complaints are responded to within ten working days.

New measure 100% 49% Although service requests have been completed on time, this hasn’t reflected on the system. Training has been arranged to ensure the requests are adequately closed off in the system.

The majority of residents are satisfied with our Parks & Open Spaces

Residents are satisfied with Council-provided Parks & Open Spaces

New measure 80% Unavailable 2018/19 survey results due March/April 2019

Council responds to cemetery failures and requests within acceptable response times

Complaints are responded to within ten working days

New measure 100% 100% Jul 2018 to Dec 2018

The majority of residents are satisfied with our cemeteries

Residents are satisfied with Council-provided cemeteries


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6.5 Stockwater 6.5.1 Stockwater Network

The network is currently operating well. Closure or realignment applications continue to be processed. We have also been busy overseeing the cleaning of some main races for the second time this financial year due to the weather. A member of the People and Capability team along with Water Rangers have been inspecting the infrastructure as part of a Health and Safety assessment.

HALFWAY PERFORMANCE UPDATE - STOCKWATER

What we’re aiming for: To promote the productivity of rural land through the efficient provision of clean, reliable stockwater



2017/18 RESULTS

2018/19 TARGET


COMMENTS

We provide efficient and sustainable stockwater services

Compliance with resource consent conditions related to stockwater

Abatement notices

0 0 0 No abatement notices received.

Infringement notices

1 0 0 No infringement notices received

Enforcement notices

0 0 0 No enforcement orders received

Convictions 0 0 0 No convictions received

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6.6 Solid Waste 6.6.1 Projects

The final details of the canopy building at the Ashburton resource recovery park are being completed. The tender for the pit yard repair, a concrete pad for three covered storage bunkers for recycling materials and an area of asphalting around the administration building closed on Friday 1 February.

6.6.2 Solid Waste Contract RR-AO 16/10 The activity over the Christmas break was steady in all areas. The introduction of the wheelie bin service has reduced the pressure on the resource recovery park immediately after Christmas.

Council officers are working closely with EnviroWaste to audit recycling bins to help educate and improve the quality of recycling being collected through the kerbside service. Random bins are selected, the material is removed, bagged and labelled for auditing back at the resource recovery park. Photos are taken of each bag and its contents. A letter and an education pamphlet is then sent to each audited property letting them know they have either binned it right, or they need to lift their recycling game.

Every two years officers undertake a field survey, condition assessment and photograph all litterbin assets to help inform us which bins are working well and which ones aren’t. We also use information gathered by the collection truck to help us develop the renewals programme. This year’s litterbin renewal programme is underway. Whilst this work is underway, some litterbins get relocated or removed depending on how litter patterns have changed.

The re-use shop building at the Ashburton resource recovery park has been assessed for compliance of its use with the building code by an engineer. The building, which has been altered and modified over the years is no longer up to code. Deformation of the ground on which the building sits is compounding the issues around the structural integrity of the building.

This now means that the building in its current state is not fit for purpose as a re-use shop. As soon as the new canopy area is finished and ready for use, the re-use shop will relocate to the pole shed next to the weighbridge as a temporary solution until a more permanent home for the shop can be found.

Further investigations are under way to establish what is required to bring the existing building up to code. Future options to consider could be: • Upgrade the existing building for storage purposes only and build a new re-use shop somewhere else on the park site• Upgrade the building to meet code for its intended use as a re-use shop• Demolish the old building and build a new one in its place

The LTP Budget Year 2 (2019-2020) has $261,879 budgeted for bunkering bulk recyclables. This could be re-purposed toward resolving this issue. A stand-alone report will be presented to the Service Delivery Committee once the investigations are completed, and available options have been considered in more depth by officers.

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HALFWAY PERFORMANCE UPDATE - WASTE REDUCTION & RECOVERY

What we’re aiming for: To develop a cost-effective range of waste management services to ensure sustainable management, conservation of resources, and protection of the environment and public health



2017/18 RESULTS

2018/19 TARGET


COMMENTS

We provide kerbside collection services to the majority of residents in the district

Increase the volume of recyclable material from kerbside collection services

New measure

+1% +1.7% Achieved, relatively stable levels of recycling recovered now that the new wheelie bin system is well established.

Kerbside collection service complaints are responded to within 24 hours (response time – contract KPI)

New measure

95% 100% Only seven complaints were received, all were responded to and resolved promptly.

We provide waste reduction and recovery facilities throughout the district

Increase the volume of recyclable/recoverable material recovered from the waste stream

New measure

+1% -1.3% Levels of residual waste from commercial and business activity has increased over the last 12 months.

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6.7 3 Waters Capital Projects Project Description Progress Ashburton Relief Sewer / Ashburton River Crossing

This project is to construct a new trunk sewer main to address capacity issues in a key trunk sewer main known as the Ashburton Relief Sewer. Due to the dependency between the two pipelines, the scope of the original project has been widened to include the pipeline under the Ashburton River. This will be the primary focus.

Both the ECan and ADC resource consents have been secured. The contract documents are now being amended to reflect the requirements of the finalised consent conditions. It is envisaged that tendering of the two contracts (river crossing pipeline and pump station) will proceed in February.

Contract WW-BQ 10 Wastewater Pipeline Renewals 2018-2019

This contract is to renew the sewer mains in Walnut Avenue from Creek Road to West Street with a 375mm dia, Chalmers Avenue from Walnut Avenue to Victoria Street with a 375mm dia and to pipe burst Dolma Street, Methven with a 225mm dia pipe.

Dolma Street and Walnut Avenue are complete. The contractor was instructed to delay commencing the Chalmers Avenue section late last year due to the water renewal taking place at the other end of Chalmers Avenue. The contractor is expected to commence work on this section in the next few weeks.

Contract DW-BS 10 Water Pipeline Renewals 2018-2019

This contract is for the water mains and laterals to be replaced in Albert Street from Bridge Street to Eton Street, Chalmers Avenue East from Walnut Avenue to Grey Street, Chalmers Avenue West from Havelock Street to Dobson Street, Thomson Street, Tinwald from Carters Terrace to Wilkins Street and Patton Street, Methven from Spaxton Street to Forest Drive.

Thomson Street, Albert Street, Chalmers Avenue East, and Chalmers Avenue West are now complete. Work has commenced in Patton Street Methven. The Rakaia water main extensions (Rakaia Terrace and Pitt Street) have been added to this contract at tendered rates.

6.8 Drinking Waters

6.8.1 Boil Water Notices

• Methven Heavy rainfall on 20 November impacted on the raw water quality of the Methven water supply. The raw water quality declined to a point that the treatment plant was no longer operating within its optimum range for compliance. Consequently, a precautionary boil water notice was issued on 20/11/2018. The treatment plant returned to its compliant operating range the following day. There was no evidence of contamination. The notice was lifted on 21/11/2018.

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• Mount SomersHeavy rainfall on 20 November impacted on the raw water quality of the Mount Somers water supply. The raw water quality declined to a point that thetreatment plant was no longer operating within its optimum range for compliance. Consequently, a precautionary boil water notice was issued on20/11/2018. The raw water quality did not improve sufficiently until ten days later. There was no evidence of contamination during this time. The notice was lifted on 30/11/2018.

• Methven SpringfieldHeavy rainfall through November eventually impacted on the raw water quality of the Methven Springfield water supply. The raw water quality declinedto a point that the treatment plant was no longer operating within its effective range. Consequently, a precautionary boil water notice was issued on27/11/2018. The raw water quality did not improve sufficiently until seven days later. There was no evidence of contamination during this time.The notice was lifted on 4/12/2018.

HALFWAY PERFORMANCE UPDATE - DRINKING WATER

What we’re aiming for: To promote the health and safety of the community through the provision of an efficient, safe and reliable water supply

WHAT WE’RE WORKING TOWARDS

(Levels of service)


2017/18 RESULTS

2018/19 TARGET


COMMENTS

We provide quality drinking water to connected properties

All Council drinking water schemes achieve bacteria compliance*

The extent to which Council’s drinking water supplies comply with part 4 of the DWSNZ – bacteria compliance criteria.

11/12 100% 11/12 1 transgression (E.coli detection) on Montalto Supply in November 2018.

All Council drinking water schemes achieve protozoal compliance*

The extent to which Council’s drinking water supplies comply with part 5 of the DWSNZ – protozoal compliance criteria.

7/12 100% 3/12 The Ashburton, Hinds, Mayfield & Dromore supplies are not protozoa compliant since losing secure groundwater status in early 2018. Minor schemes Methven and Mt Somers & Hakatere have appropriate protozoa treatment in place. Investigations are continuing on proving process compliance. Rural schemes Methven/Springfield &

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Montalto are currently without appropriate protozoa treatment pending upgrades.

Council contractors respond to drinking water failures and requests with median response times

Median response time (in hours) to urgent and non-urgent callouts*

Where Contractors attend a call-out on Council’s behalf to a fault or unplanned interruption to a Council networked reticulation system, the median response times are measured, from the time Council receives the notification to the time that service personnel reach the site, and to the time that Council received notification of resolution of the problem:

Urgent call-out attendance

7 minutes 1 hour 21 minutes Eight completed urgent call outs with a median response time of 21 minutes

Urgent call-out resolution

1.02 hours 4 hours 2.67 hours Eight completed urgent call outs with a median resolution time of 2 hours 40 minutes

Non-urgent call-out attendance

0.77 1 day 0.84 days 454 completed non-urgent call outs with a median response time of 20 hours 18 minutes.

Non-urgent call-out resolution

1.13 days 5 days 1.26 days 454 completed non-urgent call outs with a median resolution time of 30 hours 15 minutes

We provide efficient and sustainable drinking water services

Reduction in real water loss from the reticulated systems* The percentage of real water loss from Council’s networked reticulation system.

49% 35% 49% Not all properties on Council supplies are metered and so the approved water loss calculation yields a coarse figure and includes losses on private reticulation.

Reduction in average consumption/resident/day*

The average consumption of drinking water per day per resident with Ashburton District.

716L / resident / day

≤735L / resident / day

618L / resident / day

2,783,409m3 across 184 days and an estimated connected population of 24,468.

The majority of residents are satisfied with our drinking water services

Customer satisfaction with drinking water services*

The total number of complaints received

A) Clarity 14.71 complaints / 1,000 connections

≤10 complaints / 1,000 connections

3.70 complaints/ 1,000 connections

39 complaints received (10,541 connections) B) Taste

C) Odour

D) Pressure or flow

E) Continuity of supply

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by Council expressed per 1,000 connections about:

F) Council’sresponse to any ofthese issues

Residents are satisfied with Council’s drinking water supplies

New measure reported in LTP


* Mandatory performance measure set by the Department of Internal Affairs

6.9 Wastewater 6.9.1 Filter Trial

The filters have been shipped to New Zealand. They are expected to arrive in Auckland near the end of January. Some alterations are taking place at the Ocean Farm pump building to accommodate the new filter. A specialist company (Biolytics) will be undertaking the monitoring of the trial to ascertain the quality of the influent and effluent. The screenings will also be analysed to determine if the contents can be removed biologically before the filter.

HALFWAY PERFORMANCE UPDATE - WASTEWATER

What we’re aiming for: To help protect community health and safety, and the environment, through the provision of reliable and efficient wastewater schemes


(Levels of service)


2017/18 RESULTS


COMMENTS

We provide an efficient and sustainable wastewater service

Dry weather overflow incidents *

The number of dry weather sewerage overflows from the Council’s sewerage systems, expressed per 1,000 sewerage connections to that sewerage system.

1.16 ≤1.0 / 1000 connections

0.21 / 1000 connections

Two dry weather sewerage overflows caused by blocked sewer mains (9,636 connections)

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Compliance with resource consents *

Compliance with Council’s resource consents for discharge from its sewerage systems measured by the number of the following received by Council:

Abatement notices

0 0 0 No abatement notices received.



Enforcement orders



Council contractors respond to wastewater failures and requests with median response times

Median response time (in hours) to callouts*

Where Contractors attend a call-out on Council’s behalf to a fault or unplanned interruption to a Council networked reticulation system, the median response times are measured, from the time Council receives the notification to the time that service personnel reach the site, and to the time that Council received notification of resolution of the problem:

Call-out attendance time

26 minutes 1 hour 15 minutes Two overflow call outs with a median response time of 15 minutes

Call-out resolution 3.82 hours 4 hours 2.25 hours 2 overflow call outs with a median return to service time of 2 hours, 15 minutes.

The majority of residents are satisfied with our wastewater services

Customer satisfaction with wastewater services*

The total number of complaints received by Council expressed per 1,000 connections about:

A) Sewage odour 12.15 complaints /1,000 connections

≤10 complaints/ 1,000 connections

3.8 complaints/ 1,000 connections

37 complaints received (9,636 connections)

B) Sewerage system faults

C) Sewerage system blockages

D) Council’s response to issues with our sewerage system.


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6.10 Stormwater 6.10.1 Ashburton – Network-wide Stormwater Consent

The information request has been fulfilled, and the investigating officer is satisfied with the responses. No decision on notification has been made at this point.

6.10.2 Rural Stormwater With the wetter than usual November and December it is not surprising that some issues have arisen around stormwater maintenance. Officers have determined there is a need for a general stormwater maintenance budget for maintenance works that do not fit under the various township areas currently covered and are not eligible for road maintenance funding.

In some cases the drainage structures have been in place for many years and have had limited formal maintenance. The proposal will be put forward for consideration as part of the 2019/20 Annual Plan budget round.

HALFWAY PERFORMANCE UPDATE - STORMWATER

What we’re aiming for: To ensure property and the environment are protected and roads and footpaths continue to be accessible during rain events


(Levels of service)


2017/18 RESULTS

2018/19 TARGET


COMMENTS

We provide protection from flooding for private properties

Flooding events from stormwater overflows *

The number of flooding events resulting from stormwater overflows, and for each flooding event the number of habitable floors affected, expressed per 1.000 properties connected to the stormwater system.

1 0 0 No flooding events where stormwater flooded private property.

2.1 habitable floors/1,000 connected properties

0 0 No habitable floors affected by stormwater

Median response time (in hours) to callouts*

Where Contractors attend a call-out on Council’s behalf to attend a flooding event, the median response times are measured from the time

N/A 1 hour N/A Not applicable as there were no flooding events during this period

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Council receives the notification to the time that service personnel reach the site.

We provide efficient and sustainable stormwater services

Compliance with resource consents *

Compliance with Council’s resource consents for discharge from its stormwater systems measured by the number of the following received by Council:

Abatement notices

0 0 0 No abatement notices received



Enforcement orders



The majority of residents are satisfied with our stormwater services

Customer satisfaction with stormwater services*

The total number of complaints received by Council about the performance of its stormwater system, expressed per 1,000 connections to the stormwater systems.

3.49 complaints / 1,000 connections

≤5 complaints / 1,000 connections

0.62 complaints / 1,000 connections

Six stormwater system performance complaints received (9,636 connections)


6.11 Roading (Subsidised) 6.11.1 Maintenance and Renewal Contracts

All contract MSQA (Management, Supervision and Quality Assurance) is being undertaken in-house.

Project Description Progress C636 Resurfacing 2015/16

Resurfacing of selected sites on the sealed road network (Higgins Contract)

We are still working with Higgins to have repairs and defective work rectified. Defective and remedial work is underway.

C644 Resurfacing 2016/17

Resurfacing of selected sites on the sealed road network

Fulton Hogan have remedial work to complete contract.

C652 Reseal and Pre-Seal Repairs 2017/18

Resurfacing selected sites on sealed road network Original component of the contract is completed. A separable proportion for seal backs was issued and completed. Minor remedial work being undertaken.

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C653 Sealed Road Rehabilitation Rural South, Ashburton District 2017-18

Contract extended to include second stage of Grahams Road, Tinwald

Contract completed

C655 Supply & Installation of LED Streetlights, Ashburton District 2017-18

Supply and installation of LED lights Installation commenced 20 September 2018. Approximately 55% complete with total replacement now expected by end of April 2019.

C657 Road Resurfacing Ashburton District 2018-20

Design and construct proposed resurfacing sites within the Ashburton District over the two seasons 2018/19 and 2019/20

Contract awarded to ACL who are programmed to have work completed by February 2019. Works progressing however completion may be late due to wet weather late last year.

C658 Sealed Road Rehabilitation Rural West, Ashburton District 2018/19

Rehabilitation of sites on Barford, Ashburton Staveley and Pudding Hill Roads.

Contract awarded to HEB, work commenced on 7 November 2018. Two of the three sites have been completed (Ashburton Staveley Road and Barford Road). The last site, Pudding Hill Road is expected to be completed in early February.

CON00077 Sealed Road Rehabilitation Rural North Ashburton District 2018/19

Rehabilitation of sites on Seafield Road, Thompsons Track and Wilsons Road

The contract was awarded to Fulton Hogan Ltd on 14 December 2018. Work on site 1 at Thompsons Track, commenced 21 January 2019. The contract works are programmed for completion in 87 days on 20 May 2019. The second Thompsons Track site has been sub-contracted to ACL.

6.11.2 EV Charging Stations EA Networks now advise that the installation of the new Methven electric vehicle charging station at the Mt Hutt Memorial Hall location will take place next year.

The charging station for Hinds is currently on hold.

6.11.3 Improvement Projects A request for price was sent to five consulting firms with recognised bridge design capacity to design replacement bridges for the three RDR crossings on the Arundel Rakaia Gorge Road. The price proposals closed on 5 October 2018. GHD were awarded this work and they have held discussions with RDRML. Preliminary designs have been received and GHD have requested to include existing bridge demolition in the contract documentation.

An “Active Advanced Warning Sign” trial sign was installed on Somerton Road at the Thompsons Track intersection in September last year. NZTA continue to monitor this site with ADC to record traffic flows within the next month.

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New streetlights, including flag lights and poles are being actioned as Electricity Ashburton continues it’s undergrounding within Ashburton, and upgrading around the district.

Minor and major access ways construction will continue as part of the resurfacing programme.

6.12 Roading (Unsubsidised) 6.12.1 Winslow Road widening

The widening work has been completed. Winslow Road has been resurfaced as part of the 2018/19 resurfacing contract.

6.12.2 Council Funded Projects Council has given approval for work to commence on the seal extension of the final unsealed section of Poplar Road and seal widening between the existing and new entrance to the Tinwald Domain on Maronan Road.

• Maronan Road Domain EntranceThe rehab work on Maronan Road from the 70kph sign south to Thews Road was awarded to ACL with works completed, and included as part of the subsidised rehabilitation programme. Extra seal widening and a portion of the new entrance to the Tinwald Domain was completed by Tarbottons and funded with unsubsidised budget. $18,000

• Poplar Road Seal Extension This project is approximately 5km at the southern end and includes tanker access to five farms as well as requiring three culverts to be extended. The contract has been tendered and awarded to ACL. $995,000

• Other ProjectsProjects that have been completed this year include:The completion of seal widening on Winslow Road $330,000 The Council portion of the footpath and k&c works on Tarbottons Road undertaken as part of the Oakley Subdivision $ 82,000 Active advanced warning signs erected at the Somerton/Thompson Track intersection $ 10,000

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Within the footpath and k&c tender currently being evaluated, there is new k&c that normally would be funded using unsubsidised budget. These works are on Fairfield Avenue, Johns Road (Hinds), and Nixon Street and Tarbottons Roads in Tinwald. An undetected error in the original budget spreadsheet means $220,000 is required to complete these proposed works. $ 220,000

Total $1,655,000 Budget $1,625,786

6.13 Footpaths 6.13.1 Ashburton District

Project Description Progress C656 Footpath and kerb & channel renewals, 2017-18

Resurfacing of footpaths and replacing kerb & channel at various sites.

Contract work has been completed, officers are still working with ACL to remedy all defects.

CON00081 Footpath and kerb & channel renewals 2018 - 19

Resurfacing of footpaths and replacing kerb & channel at various sites.

The new contract were tendered with a closing date of 22 January. Tenders are currently being evaluated.

6.13.2 Footpath Extension The Methven Chertsey Road footpath extension and grassing from Mackie Street to Line Road has been completed.

6.13.3 Footpath spraying programme Spraying for control of weeds is ongoing. Areas where weed spraying had been completed are Hampstead, Netherby and Allenton.

6.13.4 Briscoes Loading Zone The Briscoes Loading Zone located on Cass Street has been operative since June 2018 with no adverse feedback or CRMs received as a result of its operation.

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HALFWAY PERFORMANCE UPDATE - TRANSPORTATION What we’re aiming for: To enable efficient travel throughout the district to support economic activity and social interaction


(Levels of service)


2017/18 RESULTS


COMMENTS

We provide quality transportation services for the district

The footpath network is well maintained*

The percentage of footpaths within a territorial authority district that fall within the level of service or service standard for the condition that is set out in Council’s relevant document (such as its annual plan, activity management plan, annual works program or long term plan).

93% 85% 93% Latest footpath condition survey completed March 2018

The sealed local road network is smooth*

The percentage of kilometres travelled on the district’s sealed roads measured by smooth travel exposure.

94% 90% 95% As at 4 Jan 2019

The sealed local road network is well maintained*

The percentage of the sealed local road network that is resurfaced.

5.2% 4% 1.2% Estimate only as at 31/12/18 – 2018/19 projects in progress

Volume of metal replaced on unsealed roads*

Metal on unsealed roads lost due to weather, usage and other factors will be replaced.

39,035 m3 51,518 m3 (when averaged over three years)

48,000m3 32,470m3 Quantity placed Jul 2018 to Dec 2018

Reduction in fatalities on local roads*

The change in the number of fatalities from the previous financial year.

1 ≤2 0 Retrieved from CAS 4 Jan 19

Reduction in serious injury crashes on local roads*

The change in the number of serious injuries from the previous financial year.

9 ≤2 4 Retrieved from CAS 4 Jan 19

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Council contractors respond to transportation network failures and requests within required response times

Roading service requests are responded to on-time*

The percentage of customer service requests relating to roading are responded to within the timeframes specified in the Transportation Maintenance Contract.

31% 75% 23% Jul 2018 to Dec 2018

Footpath service requests are responded to on-time*

The percentage of customer service requests relating to footpaths are responded to within the timeframes specified in the Transportation Maintenance Contract.

22% 70% 47% Jul 2018 to Dec 2018

The majority of residents are satisfied with Council’s transportation services

Residents are satisfied with Council’s unsealed roads


Residents are satisfied with Council’s sealed roads

New measure reported in LTP.



6.14 Contracts Awarded Contract Contractor Date / Value No of tenders Engineer’s Estimate CON00079 Ashburton Cemetery Extension

ACL 20/12/2018 $1,483,617.70

9 1,483,617.70 to $1,974,844.51

CON00077 Sealed Road Rehabilitation Rural North Ashburton District 2018/19

Fulton Hogan 14/12/2018 $1,255,219.60

4 $1,255,219.60 to $2,226.185.40

$1,346,500.00

CON00080 Ashburton Town Centre Renewal Project – Detailed Design

AECOM 19/12/2018 $547,800.00

5 $366,960.00 to $688,960.00

CON00083 Poplar Road – Seal Extension

ACL 24/01/2019 $995,187.50

4 $995,187.50 to $1,604,975.36

$860,000

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6.15 Upcoming Tenders Tender/contract Tenders called for: Streetlight maintenance March 2019 Ashburton Relief Sewer / Ashburton River Crossing February 2019

6.16 Vandalism Vandalism reported for the months of November and December:

Type Total cost November Total cost December

Road signs $62 $0

Miscellaneous public toilet repairs, litter bin fires etc $350 $450

6.17 Methven Community Board The Methven Community Board met on Monday 28 January. There are no matters for the Committee’s consideration. Minutes of the meeting have been circulated with the Committee agenda.

6.18 Ashburton Road Safety Coordinating Committee The Ashburton Road Safety Coordinating Committee met on Tuesday 5 February.

NEIL McCANN Group Manager Service Delivery

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Service Delivery Committee Delegations

Type of Committee Council Standing Committee

Subordinate to Council

Subcommittees • Wastewater

Working Groups • Biodiversity • Community Road Reference (rural and urban areas) • Lakes Camp & Clearwater Landscape • Stockwater

Joint Committees • Canterbury Waste • Regional Land Transport • Road Safety • ECan River Rating Boards • Total Mobility

Advisory Groups None

Legislative Basis Committee constituted by Council as per schedule 7, clause 30 (1)(a), LGA 2002. Committee delegated powers by Council as per schedule 7, clause 32, LGA 2002.

Membership Twelve Councillors and Mayor (ex officio)

Quorum Seven

Delegations Council delegates to the Service Delivery Committee all of the duties and decision-making powers within the following areas of responsibility: Amenity provision including: • Cemeteries • Conservation works • Public conveniences • Public swimming pools • Walkways • Cycleways • Parks and reserves • Roads and utilities including: • Land drainage • Refuse collection and disposal • Recycling • Roading, footpaths and bridges • Sewerage reticulation and disposal • Street lighting • Traffic control • Water supply • Trade waste • Stockwater

Community services including: • Library • Recreation • Art Gallery and Heritage Centre • EA Networks Centre

Planning and strategic direction with regard to: • Cemeteries • Public conveniences • Recreation, parks and reserves • Refuse and recycling • Roads and footpaths • Water supply • Wastewater • Stockwater • Library

All the duties and responsibilities listed above must be carried out in accordance with the relevant legislation including: • Burial and Cremation Act 1964 • Civil Defence Emergency Management Act 2002 • Drainage and Plumbing Regulations 1978 • Gas Act 1992 • Health (Drinking Water) Amendment Act 2007 • Health Act 1956 • Infrastructure (Amendments Relating to Utilities Access) 2010 • Land Drainage Act 1908 • Land Transport Act 1998 • Land Transport Management Act 2003 • Litter Act 1979 • Local Government Act 1974 • Local Government Act 2002 • New Zealand Library Association Act 1939 • Public Bodies Contracts Act 1959 • Public Works Act 1981 • Reserves Act 1977 • Telecommunications Act 2001 • Transport Act 1962 • Utilities Access Act 2010 • Walking Access Act 2008 • Waste Minimisation Act 2008

Limits to Delegations Matters that must be processed by way of recommendation to Council include: • amendment to fees and charges relating to all activities • powers that cannot be delegated to committees as per the Local

Government Act 2002 and sections 2.3 and 2.4 of the manual. Delegated authority is within the financial limits in section 7.

service delivery committee agenda - ashburton · service delivery . committee . agenda . thursday 7...

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