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Session: "InnovativeApproaches to water education”

Need for Recognising and Revisiting Management, Policy and Governance in Water

Services EducationTapio S. Katko*, Pekka E. Pietilä and Joni Vihanta. 31 May 2013

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Diversity of Stakeholders

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Changes towards Management-Duties in Water Services (n=34)

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Major Challenges of WSS in Finland (n=48, 2009)

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Water Services Leadership and Development (WASLED)– PD Programme

3 courses 2009-1361 Participants

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WASLED: Contents Objectives; Organisors

WATER SERVICES OF A SOCIETY• I Importance of and challenges of water services • II Land use planning and climate changeLEADERHIP AND DEVELOPMENT• III Economics and performance• IV Organisations and leadership• V Customer-orientation and interaction• VI Asset management and special conditionsFUTURES• VII International collaboration and ways forward PD thesis

WASLED: Objectives; OrganisorsObjectives:i) expand the views of the participants ii) increase, update and deepen the knowledge on operational

environment, leadership, governance and managementiii) promote networking and collaborationiv) promote customer orientation and stakeholder

involvement v) create new types of operations and practices

Organisors: TUT, EDUTECH, FIWA National Advisory Board

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Themes of PD Theses

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Findings on WASLED 1• positive and encouraging feedback• Need for

– better collaboration between land use planners and water services experts

– increased collaboration between various stakeholders

– more transparent pricing and regulation (funding rehabilitation)

– greater emphasis on public relations and reputation management

Findings on WASLED 2• professional confidence and recognition gained• Use of interactive methods

• BSc and MSc curricula to cover also areas of Management, Policy and Governance (MPG) issues?

Sources: Katko T., Juuti P. & Lantz K. (eds.) Rajala R. (ass. ed.) 2013. Water Services Management and Governance: Past Lessons for a Sustainable Future. IWA Publ

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Purpose of 5th Symposium

Thank you for your attention.

Tapio S. Katko*, Pekka E. Pietilä and Joni Vihanta AuthorTampere University of Technology

tapio.katko@tut.fi