sharepoint and legal km
Post on 17-Oct-2014
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DESCRIPTION
A presentation by Neil Richards of Knowledgethoughts.com on Sharepoint and Legal KM (shared at the KM for the Legal Profession Conference, April 2008)TRANSCRIPT
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Sharepoint and Legal KM: The Good, the Bad and the Ugly
Neil RichardsDirector, Matthew Parsons & Associateshttp://www.knowledgethoughts.com/blog
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Who
am I?
Co-author, knowledgethoughts.co
m
Former Head of KM SystemsLinklaters
DirectorMatthew
Parsons & Associates
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Scope of content
All firm Individual practices Teams
Active users
Team toolsProject tools
Firm-wide Intranet
Practice & office home pages
Engagement termsPractice managementExpertise system
Financial reportingCRM
Practice-specific databases
Special topicsFinancial reportingIndustry / client sites
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Scope of content
All firm Individual practices Teams
Active users
Questions for Enterprise content:
Information architecture?Integration with existing systems?Governance?Training & adoption?
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Scope of content
All firm Individual practices Teams
Active users
Questions for “WIP” content:Self-service?Governance & quality?Integration?Gardening?Support?Promotion?
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The Good
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IT loves it!
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Some aspects are very simple
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Information in firm
systems flows
together
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Wikis and blogs on
day 1
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The Bad
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Harder than it sounds
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The tools are not finished
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Being a lawyer isn’t about collaborating on the Intranet
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The Ugly(if you’re not careful)
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Silos!
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Chaos!
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Recap
Bad• Complex• Immature• Square peg, round hole
Ugly• Silos• Chaos
Good• IT • Simple• Integrated
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Image creditshttp://www.flickr.com/photos/bayat/7491311/http://www.flickr.com/photos/gullevek/155604654/http://www.flickr.com/photos/ukjc/1539902743/http://www.flickr.com/photos/cogdog/19490596/http://www.sxc.hu/photo/906047http://www.sxc.hu/photo/722729http://www.sxc.hu/photo/880394http://www.sxc.hu/photo/977595http://www.sxc.hu/photo/896585http://www.sxc.hu/photo/178312http://www.sxc.hu/photo/721968http://www.sxc.hu/photo/952374http://www.sxc.hu/photo/210217http://www.sxc.hu/photo/308547http://www.sxc.hu/photo/732365http://www.sxc.hu/photo/562368
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