SLA Febraury 2015Site code DescriptionDown DateDown TimeAlerts sourceClear DateClear TimeOutage Duration without curfew time if exist/HourNo of cells downCommentsHTS responsibilityReasonKorek ApprovalDY2833Outage06/02/201511:01:00 PMBaghdad NMC / by SMS07/02/2015 12:13:00 AM1:12:003RCC alarm on RAU of far end /// E1 down due to RCC alarm in node site DY2836 "security issue"NoBad security CurfewDoneDY2953Alarm + Outage08/02/201511:05:00 PMBaghdad NMC / by SMSNOT YETNOT YET3Mains failure + E1 down due to owner problemNoOwnerDoneDY2833Outage08/02/201509:07:00 PMBaghdad NMC / by SMS08/02/201511:16:00 PM2:09:003E1 down due to owner problemNoOwnerDoneDY2835Outage08/02/201511:04:00 PMBaghdad NMC / by SMS09/02/201512:01:00 AM0:57:003E1 down due to owner problemNoOwnerDoneDY2828Outage08/02/2015 11:04:00 PMBaghdad NMC / by SMS09/02/201512:01:00 AM0:57:003related to site DY2835NoOwnerDoneSA2569Outage10/02/201510:02:00 PMCore Kirkuk / by phone10/02/201510:15:00 PM0:13:003E1 down due to Link "DAQUQ - TAZA Down" associated with SA2571Noout responsibilityDoneSA2571Outage10/02/201510:02:00 PMCore Kirkuk / by phone10/02/201510:15:00 PM0:13:003E1 down due to Link "DAQUQ - TAZA Down" associated with SA2579Noout responsibilityDoneSA2577Outage10/02/201510:02:00 PMCore Kirkuk / by phone10/02/201510:15:00 PM0:13:003E1 down due to Link "DAQUQ - TAZA Down" associated with SA2579Noout responsibilityDoneSA2579Outage10/02/201510:02:00 PMCore Kirkuk / by phone10/02/201510:15:00 PM0:13:003E1 down due to Link "DAQUQ - TAZA Down" Kirkuk responsibilityNoout responsibilityDoneDY2833Outage22/02/201501:44:00 PMBaghdad NMC / by SMS22/02/201501:58:00 PM0:14:003All TRX blocked due to RAU unstableYesRAUDoneDY2833Outage23/02/201504:37:00 PMBaghdad NMC / by SMS23/02/201504:56:00 PM0:19:003E1 down due to RAU unstableYesRAUDoneDY2833Outage24/02/201509:17:00 AMBaghdad NMC / by SMS24/02/201509:48:00 AM0:31:003E1 down due to RAU unstableYesRAUDoneDY2953Alarm + Outage24/02/201510:22:00 PMBaghdad NMC / by SMSNOT YETNOT YET3Mains failure + E1 down (owner problem)NoOwnerDoneDY2833Outage25/02/201507:32:00 AMBaghdad NMC / by SMS25/02/201508:23:00 AM0:51:003MOPNoMOPDone