slide basic helping group 2

7/30/2019 Slide Basic Helping Group 2

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Group Member Name:

Jamaliah Munir 29127Kong Sing Yee 29135

Ngu Tai Lin 29191

Liu Gar Nyuk 29140


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Helper

anyone assists others to understand, overcome, or deal

with external or internal problems.

Helpee

anyone who assistance or help from others to deal

with their concernor issues.Helping

a process whereby someone who needs

help is being helped by someone who is able to help.


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Case Detail

Helpee felt stress on her studies and homesickproblem and decided want to quit her Universitystudies.

Helpee is a student that just gets into University.She cant follow and suit herself with the

University teaching system and variety culture.

Helpee cannot cope with the learning system in

her studies and afraid her coursemate will lookdown on her.

Helpee frequent misses her families whichare live far away from her.


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Helpee Profile

Name : Kong Sing Yee

Date of Birth : 27 September 1989

Address :23C, Taman Seri, 31400 Ipoh Perak,

Malaysia.

University : UNIMAS

Programme : MARKETING

Main problem:

Felt stress on her studies and

homesick problems and decide to quit her

University studies.


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Techniques and skills

Face helpeesquarely

Open posture

Learn towardshelpee at times

Eye contact

Relax


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Helping Skills

Minimal Response

Restate

Clarifying

Paraphrase

Checking Reflection

Open questionClose question

Summarizing


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Minimal Response


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Restate

Helpee: Actually I felt stress

on my study in this

new environment and

I want to quit my study

here.

Helper: Emm You felt

stress studying in

the newenvironment and

decided to quit

your study


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Paraphrase

Helpee: At secondary school, we are taught

almost everything. In university, all

lecturers only teach using slides. There is

no spoon feeding way of teaching like inschool. Students have to independently

study by their own.

Helper: You cant handle your university life.


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Clarifying

Helpee: I felt lack of confident in class.

Helper: I dont really understand whyyou are lack of confident in

class, could you explain more

about it?


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Checking

Helpee: Im scared that my coursemate

will look down at me.

Helper: You said that you scared your

coursemates would look

down at you. Am I right?


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Reflection

Helpee: Ive tried to give my participation by

giving an idea but they just ignore and

not consider my idea at all. I felt

offended when they treat me like that.

Helper: Its really hurt if your coursematesignored your participation and feeling.


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Open question

Could you tell me one situation

as an example?Helper:

Last week, we had a class activity

which required us to sit in a group and

discuss the answer for a case study.My group member just ignore my

participation.

Helpee:


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Close question

Helper: Does your family

know about your problem?

Helpee: No.


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Summarizing

Helper

So far, we have talked about your

homesick and study problem. You felt

stress with the problem and these

problems causes you decided to quityour study. You have decided to manage

on your study problem first before

focusing on your homesick problem. Youthink that your study problem have to be

solved first because it affect you a lot. Is

that summarize all? If yes, we will

continues discuss this issue in the

coming session.

Helpee

Yes, itsummarizes

all.


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DASIE Model

D - Develop the relationship, identify and clarifying problem

A - Assess problem and redefine in skill terms

S - State working goals and plan interventions

I - Intervene to develop self- helping

E End and consolidate self-helping skills


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Theory

Cognitive Behavior TherapyHelp client overcome their difficulties

by changing their thinking, behavior,

and emotional responses.CBT has been shown to help with many

different types of problems, include

i) anxiety

ii) depression

iii) panic

iv) stress , and

v) others


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Group Learning Experience

More understanding about helping

skills process.

Collaboration between group members.

Increase our knowledge and creativity.


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Reflection

Interestingexperience

Learn a lot

of

knowledge


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