sm001 solution manager course notes

8/12/2019 SM001 Solution Manager Course Notes

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Solution Manager Course notes

INTRODUCTION TO SAP SOLUTION MANAGER........................................................................2

SYSTEMLANDSCAPE.............................................................................................................................2INCREASINGLYCOMPLEXSYSTEMS......................................................................................................3

WHYSOLUTIONMANAGER?.................................................................................................................4

SOLUTIONMANAGERUSAGESCENARIOS.............................................................................................4Implementation of SAP Solutions.....................................................................................................4

Upgrade of SAP Solutions................................................................................................................4

Change request management...........................................................................................................4

Solution Monitoring.........................................................................................................................5

Service Des.....................................................................................................................................5

!oot Cause Anal"sis.........................................................................................................................5

Deliver" of SAP Services..................................................................................................................5

BENEFITS OF SOLUTION MANAGER.............................................................................................

MORERELIABLEIT SOLUTIONS.............................................................................................................6

REDUCEDCOSTOFIMPLEMENTATIONANDCONTINUOUSIMPROVEMENT.............................................6FASTERROI...........................................................................................................................................6

REDUCEDCOSTOFOPERATION..............................................................................................................6MORELEVERAGEFROMIT INVESTMENTS.............................................................................................6

ACCELERATED SAP !ASAP" MET#ODOLOG$............................................................................

OBJECTIVES:..........................................................................................................................................6

ASAP METHODOLOGYDEFINED...........................................................................................................STANDARDASAP ROADMAPS..............................................................................................................

Implementation !oadmap........................................................................................................ ........#

Solution Management !oadmap......................................................................................................#

$lo%al &emplate !oadmap..............................................................................................................#

Upgrade !oadmap...........................................................................................................................'

(ther !oadmaps..............................................................................................................................'

FIVEPHASESOFTHEIMPLEMENTATIONROADMAP..............................................................................!

Pro)ect Preparation.................................................................................................................... .....'

*usiness *lueprint............................................................................................................................'

!eali+ation................................................................................................................................. ......'

,inal Preparation.................................................................................................................... ........'

$o -ive and Support........................................................................................................................'

SAP SOLUTION MANAGER AS A TOOLSET FOR IMPLEMENTATION.................................%

OBJECTIVES..........................................................................................................................................."PROJECTMANAGEMENTINSAP SOLUTIONMANAGER........................................................................"

ELEMENTSOFTHEIMPLEMENTATIONROADMAP................................................................................#$FEATURESOFTHEBUSINESSBLUEPRINT............................................................................................#$

BUSINESSBLUEPRINTFEATURES........................................................................................................##

COMPONENTSOFTHECONFIGURATIONTRANSACTION......................................................................#2FUNCTIONSOFCONFIGURATION.........................................................................................................#2Configuration &esting ,eatures ................................................................................................../

Configuration &esting ,eatures 0..................................................................................................4

SOLUTION MANAGER AS A TOOLSET FOR OPERATIONS AND CONTINUOUS

IMPRO&EMENT..................................................................................................................................'(

CHANGERE%UESTMANAGEMENT......................................................................................................#&

SAP SOLUTIONMANAGERDURINGPRODUCTIVEOPERATIONS.........................................................#&

SOLUTIONMONITORING......................................................................................................................#6MONITORINGRECOMMENDATIONS.....................................................................................................#

SERVICEDES'.....................................................................................................................................#

CHANGERE%UESTMANAGEMENT......................................................................................................#"

SOLUTIONMANAGERDIAGNOSTICS....................................................................................................2$


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Why Solution Manager?

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Solution Monitoring

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enefits of Solution Manager

More reliable IT solutions

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%S%& Methodology 'efined

T(/ A++//5/0 SAP ASAP 9/(,0,,8 )* 5 ,


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SAP *,-), 50 5


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SAP Solution Manager as a %oolset forImplementation

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(lements of the Implementation Roadmap

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T(/ ,5095 *-+-/ )


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B-/) 0,+-9/

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)usiness )lueprint !eatures

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*-+-/ )* 0/


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Components of the Configuration Transaction

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Configuration %esting )eatures +

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Configuration %esting )eatures ,

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T(/ 7//1)* ,1 (/ /*) 1/5-/* )+-0/:

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Solution Manager as a %oolset for &perations andContinuous Improvement

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C-*,9/K* ) , SAP */


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Change Re*uest Management

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Solution Manager 'iagnostics

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sm001 solution manager course notes

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