social media and your circle of influence, past, present, and future

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kevinmullett.com twitter.com/kmullett facebook.com/kevinmullett linkedin.com/in/kevinmullett just google “kevin mullett” director of product development Social Media and Your Circle of Influence, Past, Present, and Future. // Kevin Mullett the Ketner School of Business: Trine University

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Social Media and Your Circle of Influence, Past, Present, and Future. Presented at Trine University for the Ketner School of Business by Kevin Mullett. A look at how college business students can use social media and online reputation management to differentiate themselves and their businesses from others.

TRANSCRIPT

Page 1: Social Media and Your Circle of Influence, Past, Present, and Future

kevinmullettcom twittercomkmullett facebookcomkevinmullett linkedincominkevinmullett just google ldquokevin mullettrdquo

director of product development

Social Media and Your Circle of Influence Past Present and Future Kevin Mullett

the Ketner School of Business Trine University

connections matter letrsquos connect

increased adoption or proliferation does not mean new the tools and nomenclature are new but social medialdquo websites and blogging is not

new as perception or reality

kmullett SMTrine

getting on the same page with ldquosocialrdquo

now fortified with google+

kmullett SMTrine

there is a lot of misinformation speculation opinion and hype being spread worse is the expectation that social media should be free effortless and easy yet produce greater ROI

verifying claims expecting too much

kmullett SMTrine

itrsquos visibility and all about the benjamins

photo by David Evers httpflickrp5XwMZC

bull you have to be where your ideal demographic can see you (do you know who that is)

bull in front of competition if necessary bull obey the rules or have your sign removed bull tell a better story

kmullett SMTrine

winning requires knowledge amp strategy

bull what are the rules

bull how can i optimize within the rules

bull which races can i win while staying within my budgetresources

bull am i dedicated to the winning strategy (no trying it out)

bull how much is winning worth

kmullett SMTrine

marketing resources are tight

where should businesses spend their marketing

resources (timebudget) A traditional advertising (off-line radio tv print listings)

B social media (advertising facebook sponsored tweets etc)

C social media (organic)

D paid search

E all of the above

kmullett SMTrine

what can you bring to the table

who wins the intent to action war

bull tv bull dm (direct mail)

bull radio bull newspaper bull print (brochuresads)

bull email marketing bull social bull SEO bull search marketing bull tradeshows bull sponsorships (nascar etc)

bull yellow pages (not shown)

kmullett SMTrine

does social media work

bull opportunity bull visibility bull traffic bull top of mind bull likeability bull expertise

kmullett SMTrine

why donrsquot they ldquolikerdquo us

are we clear with our message

bull is design or action most important

bull what is our call to action

bull what is in it for them kmullett SMTrine

almost had it right

ugly but descriptive

bull i know who they are

bull what they want me to do is clear

bull irsquoll be rewarded kmullett SMTrine

connecting the dots with social media

do these printed pieces promote social channels what is the social strategy

kmullett SMTrine

social media works best whenhellip

bull are you willing

bull do you see value

bull add to your lifestyle

kmullett SMTrine

social is now in SERPs

how will it change social participation how will it change where we click on a SERP page

(flickr friendfeed gmail facebook buzz reader google social connections)

kmullett SMTrine

no marketing media channel has 100 eyeballs or is 100 effective prioritize based on goals resources and business objectives

prioritize your marketing efforts

kmullett SMTrine

what sets you apart

bull same degree

bull similar gpa

bull an internship

bull your resumersquo

kmullett SMTrine

what sets you apart that you control

bull your visibility bull circle of influence bull knowledge outside of degree WIIFM

kmullett SMTrine

have you heard the Alec Brownstien story

whorsquos in control of your reputation

what will they find

100rsquos more

stoppingor disabling isnrsquot the same as removing

kmullett SMTrine

online reputation management

own your brand bull clog the SERPs

bull push competition off

bull proactive not reactive

bull sentiment aware

bull alertslists are crucial

kmullett SMTrine

buthellipmy privacy

bull formerly found on street corners

bull who did we do business with 30 years ago

bull distribution does not equal visibility

kmullett SMTrine

be proactive and positive

treat online reputation management as a positive ongoing activity rather than a defensive situation

kmullett BIN2011 ORM

what is Google+ is it different

itrsquos about expanding your IRL contacts regardless of which tool googlecomplus

kmullett SMTrine

social media do you own it

bull Ars Technica (suggested copyright infringement)

bull Jonathan Riverarsquos page with 47rsquo000 fans (vanity url)

bull are you relying on free services

kmullett SMTrine

jobs will change your name wonrsquot

job changes you are likely to change jobs many times in your lifetime however save for a few reasons your name will not free services come and go own a domain $10 year (do it)

kmullett SMTrine

own your brand ampor identity

control bull clog the SERPs

bull push competition or bad info down

bull be proactive not reactive

4 on page 6

7 on page 4

kmullett BIN2011 ORM

easy social media brand check

grab your brand

bull mass id check with namechkcom

kmullett SMTrine

go where the bots are

article awareness social visibility and distributing RSS

kmullett SMTrine

tell potential visitors and the search engines you have new content

measuring the right things

is this the right kind of measurement

kmullett SMTrine

social analytics amp measurement

am i popular and important yet

kmullett SMTrine

amplification clues trends

measuring brand visibility engagement reach connections and yes ROI

(twitter announces analytics Sept 13th 2011) kmullett SMTrine

know what winning looks like

more visible in search

kmullett SMTrine

if talking to me about defining ROI of social media you best be prepared with examples from your other marketing efforts

itrsquos as measurable or more sohellip

kmullett SMTrine

bonus idea

video bull differentiate from your competition

bull easy and inexpensive

bull increased visibility

kmullett SMTrine

HELP = Humanize message Encourage conversation Listen first Promote Less

remember to HELP

kmullett NCSM

Trine University thanks for having me

i leave you with this

kmullett SMTrine

kevinmullettcom twittercomkmullett facebookcomkevinmullett linkedincominkevinmullett just google ldquokevin mullettrdquo

director of product development

Social Media and Your Circle of Influence Past Present and Future Kevin Mullett

the Ketner School of Business Trine University

  • Slide Number 2
  • Slide Number 3
  • new as perception or reality
  • Slide Number 5
  • verifying claims expecting too much
  • itrsquos visibility and all about the benjamins
  • winning requires knowledge amp strategy
  • marketing resources are tight
  • who wins the intent to action war
  • does social media work
  • why donrsquot they ldquolikerdquo us
  • almost had it right
  • connecting the dots with social media
  • social media works best whenhellip
  • social is now in SERPs
  • prioritize your marketing efforts
  • what sets you apart
  • what sets you apart that you control
  • whorsquos in control of your reputation
  • online reputation management
  • buthellipmy privacy
  • be proactive and positive
  • what is Google+ is it different
  • social media do you own it
  • jobs will change your name wonrsquot
  • own your brand ampor identity
  • easy social media brand check
  • go where the bots are
  • measuring the right things
  • social analytics amp measurement
  • amplification clues trends
  • know what winning looks like
  • itrsquos as measurable or more sohellip
  • bonus idea
  • remember to HELP
  • Trine University thanks for having me
  • Slide Number 41
Page 2: Social Media and Your Circle of Influence, Past, Present, and Future

connections matter letrsquos connect

increased adoption or proliferation does not mean new the tools and nomenclature are new but social medialdquo websites and blogging is not

new as perception or reality

kmullett SMTrine

getting on the same page with ldquosocialrdquo

now fortified with google+

kmullett SMTrine

there is a lot of misinformation speculation opinion and hype being spread worse is the expectation that social media should be free effortless and easy yet produce greater ROI

verifying claims expecting too much

kmullett SMTrine

itrsquos visibility and all about the benjamins

photo by David Evers httpflickrp5XwMZC

bull you have to be where your ideal demographic can see you (do you know who that is)

bull in front of competition if necessary bull obey the rules or have your sign removed bull tell a better story

kmullett SMTrine

winning requires knowledge amp strategy

bull what are the rules

bull how can i optimize within the rules

bull which races can i win while staying within my budgetresources

bull am i dedicated to the winning strategy (no trying it out)

bull how much is winning worth

kmullett SMTrine

marketing resources are tight

where should businesses spend their marketing

resources (timebudget) A traditional advertising (off-line radio tv print listings)

B social media (advertising facebook sponsored tweets etc)

C social media (organic)

D paid search

E all of the above

kmullett SMTrine

what can you bring to the table

who wins the intent to action war

bull tv bull dm (direct mail)

bull radio bull newspaper bull print (brochuresads)

bull email marketing bull social bull SEO bull search marketing bull tradeshows bull sponsorships (nascar etc)

bull yellow pages (not shown)

kmullett SMTrine

does social media work

bull opportunity bull visibility bull traffic bull top of mind bull likeability bull expertise

kmullett SMTrine

why donrsquot they ldquolikerdquo us

are we clear with our message

bull is design or action most important

bull what is our call to action

bull what is in it for them kmullett SMTrine

almost had it right

ugly but descriptive

bull i know who they are

bull what they want me to do is clear

bull irsquoll be rewarded kmullett SMTrine

connecting the dots with social media

do these printed pieces promote social channels what is the social strategy

kmullett SMTrine

social media works best whenhellip

bull are you willing

bull do you see value

bull add to your lifestyle

kmullett SMTrine

social is now in SERPs

how will it change social participation how will it change where we click on a SERP page

(flickr friendfeed gmail facebook buzz reader google social connections)

kmullett SMTrine

no marketing media channel has 100 eyeballs or is 100 effective prioritize based on goals resources and business objectives

prioritize your marketing efforts

kmullett SMTrine

what sets you apart

bull same degree

bull similar gpa

bull an internship

bull your resumersquo

kmullett SMTrine

what sets you apart that you control

bull your visibility bull circle of influence bull knowledge outside of degree WIIFM

kmullett SMTrine

have you heard the Alec Brownstien story

whorsquos in control of your reputation

what will they find

100rsquos more

stoppingor disabling isnrsquot the same as removing

kmullett SMTrine

online reputation management

own your brand bull clog the SERPs

bull push competition off

bull proactive not reactive

bull sentiment aware

bull alertslists are crucial

kmullett SMTrine

buthellipmy privacy

bull formerly found on street corners

bull who did we do business with 30 years ago

bull distribution does not equal visibility

kmullett SMTrine

be proactive and positive

treat online reputation management as a positive ongoing activity rather than a defensive situation

kmullett BIN2011 ORM

what is Google+ is it different

itrsquos about expanding your IRL contacts regardless of which tool googlecomplus

kmullett SMTrine

social media do you own it

bull Ars Technica (suggested copyright infringement)

bull Jonathan Riverarsquos page with 47rsquo000 fans (vanity url)

bull are you relying on free services

kmullett SMTrine

jobs will change your name wonrsquot

job changes you are likely to change jobs many times in your lifetime however save for a few reasons your name will not free services come and go own a domain $10 year (do it)

kmullett SMTrine

own your brand ampor identity

control bull clog the SERPs

bull push competition or bad info down

bull be proactive not reactive

4 on page 6

7 on page 4

kmullett BIN2011 ORM

easy social media brand check

grab your brand

bull mass id check with namechkcom

kmullett SMTrine

go where the bots are

article awareness social visibility and distributing RSS

kmullett SMTrine

tell potential visitors and the search engines you have new content

measuring the right things

is this the right kind of measurement

kmullett SMTrine

social analytics amp measurement

am i popular and important yet

kmullett SMTrine

amplification clues trends

measuring brand visibility engagement reach connections and yes ROI

(twitter announces analytics Sept 13th 2011) kmullett SMTrine

know what winning looks like

more visible in search

kmullett SMTrine

if talking to me about defining ROI of social media you best be prepared with examples from your other marketing efforts

itrsquos as measurable or more sohellip

kmullett SMTrine

bonus idea

video bull differentiate from your competition

bull easy and inexpensive

bull increased visibility

kmullett SMTrine

HELP = Humanize message Encourage conversation Listen first Promote Less

remember to HELP

kmullett NCSM

Trine University thanks for having me

i leave you with this

kmullett SMTrine

kevinmullettcom twittercomkmullett facebookcomkevinmullett linkedincominkevinmullett just google ldquokevin mullettrdquo

director of product development

Social Media and Your Circle of Influence Past Present and Future Kevin Mullett

the Ketner School of Business Trine University

  • Slide Number 2
  • Slide Number 3
  • new as perception or reality
  • Slide Number 5
  • verifying claims expecting too much
  • itrsquos visibility and all about the benjamins
  • winning requires knowledge amp strategy
  • marketing resources are tight
  • who wins the intent to action war
  • does social media work
  • why donrsquot they ldquolikerdquo us
  • almost had it right
  • connecting the dots with social media
  • social media works best whenhellip
  • social is now in SERPs
  • prioritize your marketing efforts
  • what sets you apart
  • what sets you apart that you control
  • whorsquos in control of your reputation
  • online reputation management
  • buthellipmy privacy
  • be proactive and positive
  • what is Google+ is it different
  • social media do you own it
  • jobs will change your name wonrsquot
  • own your brand ampor identity
  • easy social media brand check
  • go where the bots are
  • measuring the right things
  • social analytics amp measurement
  • amplification clues trends
  • know what winning looks like
  • itrsquos as measurable or more sohellip
  • bonus idea
  • remember to HELP
  • Trine University thanks for having me
  • Slide Number 41
Page 3: Social Media and Your Circle of Influence, Past, Present, and Future

increased adoption or proliferation does not mean new the tools and nomenclature are new but social medialdquo websites and blogging is not

new as perception or reality

kmullett SMTrine

getting on the same page with ldquosocialrdquo

now fortified with google+

kmullett SMTrine

there is a lot of misinformation speculation opinion and hype being spread worse is the expectation that social media should be free effortless and easy yet produce greater ROI

verifying claims expecting too much

kmullett SMTrine

itrsquos visibility and all about the benjamins

photo by David Evers httpflickrp5XwMZC

bull you have to be where your ideal demographic can see you (do you know who that is)

bull in front of competition if necessary bull obey the rules or have your sign removed bull tell a better story

kmullett SMTrine

winning requires knowledge amp strategy

bull what are the rules

bull how can i optimize within the rules

bull which races can i win while staying within my budgetresources

bull am i dedicated to the winning strategy (no trying it out)

bull how much is winning worth

kmullett SMTrine

marketing resources are tight

where should businesses spend their marketing

resources (timebudget) A traditional advertising (off-line radio tv print listings)

B social media (advertising facebook sponsored tweets etc)

C social media (organic)

D paid search

E all of the above

kmullett SMTrine

what can you bring to the table

who wins the intent to action war

bull tv bull dm (direct mail)

bull radio bull newspaper bull print (brochuresads)

bull email marketing bull social bull SEO bull search marketing bull tradeshows bull sponsorships (nascar etc)

bull yellow pages (not shown)

kmullett SMTrine

does social media work

bull opportunity bull visibility bull traffic bull top of mind bull likeability bull expertise

kmullett SMTrine

why donrsquot they ldquolikerdquo us

are we clear with our message

bull is design or action most important

bull what is our call to action

bull what is in it for them kmullett SMTrine

almost had it right

ugly but descriptive

bull i know who they are

bull what they want me to do is clear

bull irsquoll be rewarded kmullett SMTrine

connecting the dots with social media

do these printed pieces promote social channels what is the social strategy

kmullett SMTrine

social media works best whenhellip

bull are you willing

bull do you see value

bull add to your lifestyle

kmullett SMTrine

social is now in SERPs

how will it change social participation how will it change where we click on a SERP page

(flickr friendfeed gmail facebook buzz reader google social connections)

kmullett SMTrine

no marketing media channel has 100 eyeballs or is 100 effective prioritize based on goals resources and business objectives

prioritize your marketing efforts

kmullett SMTrine

what sets you apart

bull same degree

bull similar gpa

bull an internship

bull your resumersquo

kmullett SMTrine

what sets you apart that you control

bull your visibility bull circle of influence bull knowledge outside of degree WIIFM

kmullett SMTrine

have you heard the Alec Brownstien story

whorsquos in control of your reputation

what will they find

100rsquos more

stoppingor disabling isnrsquot the same as removing

kmullett SMTrine

online reputation management

own your brand bull clog the SERPs

bull push competition off

bull proactive not reactive

bull sentiment aware

bull alertslists are crucial

kmullett SMTrine

buthellipmy privacy

bull formerly found on street corners

bull who did we do business with 30 years ago

bull distribution does not equal visibility

kmullett SMTrine

be proactive and positive

treat online reputation management as a positive ongoing activity rather than a defensive situation

kmullett BIN2011 ORM

what is Google+ is it different

itrsquos about expanding your IRL contacts regardless of which tool googlecomplus

kmullett SMTrine

social media do you own it

bull Ars Technica (suggested copyright infringement)

bull Jonathan Riverarsquos page with 47rsquo000 fans (vanity url)

bull are you relying on free services

kmullett SMTrine

jobs will change your name wonrsquot

job changes you are likely to change jobs many times in your lifetime however save for a few reasons your name will not free services come and go own a domain $10 year (do it)

kmullett SMTrine

own your brand ampor identity

control bull clog the SERPs

bull push competition or bad info down

bull be proactive not reactive

4 on page 6

7 on page 4

kmullett BIN2011 ORM

easy social media brand check

grab your brand

bull mass id check with namechkcom

kmullett SMTrine

go where the bots are

article awareness social visibility and distributing RSS

kmullett SMTrine

tell potential visitors and the search engines you have new content

measuring the right things

is this the right kind of measurement

kmullett SMTrine

social analytics amp measurement

am i popular and important yet

kmullett SMTrine

amplification clues trends

measuring brand visibility engagement reach connections and yes ROI

(twitter announces analytics Sept 13th 2011) kmullett SMTrine

know what winning looks like

more visible in search

kmullett SMTrine

if talking to me about defining ROI of social media you best be prepared with examples from your other marketing efforts

itrsquos as measurable or more sohellip

kmullett SMTrine

bonus idea

video bull differentiate from your competition

bull easy and inexpensive

bull increased visibility

kmullett SMTrine

HELP = Humanize message Encourage conversation Listen first Promote Less

remember to HELP

kmullett NCSM

Trine University thanks for having me

i leave you with this

kmullett SMTrine

kevinmullettcom twittercomkmullett facebookcomkevinmullett linkedincominkevinmullett just google ldquokevin mullettrdquo

director of product development

Social Media and Your Circle of Influence Past Present and Future Kevin Mullett

the Ketner School of Business Trine University

  • Slide Number 2
  • Slide Number 3
  • new as perception or reality
  • Slide Number 5
  • verifying claims expecting too much
  • itrsquos visibility and all about the benjamins
  • winning requires knowledge amp strategy
  • marketing resources are tight
  • who wins the intent to action war
  • does social media work
  • why donrsquot they ldquolikerdquo us
  • almost had it right
  • connecting the dots with social media
  • social media works best whenhellip
  • social is now in SERPs
  • prioritize your marketing efforts
  • what sets you apart
  • what sets you apart that you control
  • whorsquos in control of your reputation
  • online reputation management
  • buthellipmy privacy
  • be proactive and positive
  • what is Google+ is it different
  • social media do you own it
  • jobs will change your name wonrsquot
  • own your brand ampor identity
  • easy social media brand check
  • go where the bots are
  • measuring the right things
  • social analytics amp measurement
  • amplification clues trends
  • know what winning looks like
  • itrsquos as measurable or more sohellip
  • bonus idea
  • remember to HELP
  • Trine University thanks for having me
  • Slide Number 41
Page 4: Social Media and Your Circle of Influence, Past, Present, and Future

getting on the same page with ldquosocialrdquo

now fortified with google+

kmullett SMTrine

there is a lot of misinformation speculation opinion and hype being spread worse is the expectation that social media should be free effortless and easy yet produce greater ROI

verifying claims expecting too much

kmullett SMTrine

itrsquos visibility and all about the benjamins

photo by David Evers httpflickrp5XwMZC

bull you have to be where your ideal demographic can see you (do you know who that is)

bull in front of competition if necessary bull obey the rules or have your sign removed bull tell a better story

kmullett SMTrine

winning requires knowledge amp strategy

bull what are the rules

bull how can i optimize within the rules

bull which races can i win while staying within my budgetresources

bull am i dedicated to the winning strategy (no trying it out)

bull how much is winning worth

kmullett SMTrine

marketing resources are tight

where should businesses spend their marketing

resources (timebudget) A traditional advertising (off-line radio tv print listings)

B social media (advertising facebook sponsored tweets etc)

C social media (organic)

D paid search

E all of the above

kmullett SMTrine

what can you bring to the table

who wins the intent to action war

bull tv bull dm (direct mail)

bull radio bull newspaper bull print (brochuresads)

bull email marketing bull social bull SEO bull search marketing bull tradeshows bull sponsorships (nascar etc)

bull yellow pages (not shown)

kmullett SMTrine

does social media work

bull opportunity bull visibility bull traffic bull top of mind bull likeability bull expertise

kmullett SMTrine

why donrsquot they ldquolikerdquo us

are we clear with our message

bull is design or action most important

bull what is our call to action

bull what is in it for them kmullett SMTrine

almost had it right

ugly but descriptive

bull i know who they are

bull what they want me to do is clear

bull irsquoll be rewarded kmullett SMTrine

connecting the dots with social media

do these printed pieces promote social channels what is the social strategy

kmullett SMTrine

social media works best whenhellip

bull are you willing

bull do you see value

bull add to your lifestyle

kmullett SMTrine

social is now in SERPs

how will it change social participation how will it change where we click on a SERP page

(flickr friendfeed gmail facebook buzz reader google social connections)

kmullett SMTrine

no marketing media channel has 100 eyeballs or is 100 effective prioritize based on goals resources and business objectives

prioritize your marketing efforts

kmullett SMTrine

what sets you apart

bull same degree

bull similar gpa

bull an internship

bull your resumersquo

kmullett SMTrine

what sets you apart that you control

bull your visibility bull circle of influence bull knowledge outside of degree WIIFM

kmullett SMTrine

have you heard the Alec Brownstien story

whorsquos in control of your reputation

what will they find

100rsquos more

stoppingor disabling isnrsquot the same as removing

kmullett SMTrine

online reputation management

own your brand bull clog the SERPs

bull push competition off

bull proactive not reactive

bull sentiment aware

bull alertslists are crucial

kmullett SMTrine

buthellipmy privacy

bull formerly found on street corners

bull who did we do business with 30 years ago

bull distribution does not equal visibility

kmullett SMTrine

be proactive and positive

treat online reputation management as a positive ongoing activity rather than a defensive situation

kmullett BIN2011 ORM

what is Google+ is it different

itrsquos about expanding your IRL contacts regardless of which tool googlecomplus

kmullett SMTrine

social media do you own it

bull Ars Technica (suggested copyright infringement)

bull Jonathan Riverarsquos page with 47rsquo000 fans (vanity url)

bull are you relying on free services

kmullett SMTrine

jobs will change your name wonrsquot

job changes you are likely to change jobs many times in your lifetime however save for a few reasons your name will not free services come and go own a domain $10 year (do it)

kmullett SMTrine

own your brand ampor identity

control bull clog the SERPs

bull push competition or bad info down

bull be proactive not reactive

4 on page 6

7 on page 4

kmullett BIN2011 ORM

easy social media brand check

grab your brand

bull mass id check with namechkcom

kmullett SMTrine

go where the bots are

article awareness social visibility and distributing RSS

kmullett SMTrine

tell potential visitors and the search engines you have new content

measuring the right things

is this the right kind of measurement

kmullett SMTrine

social analytics amp measurement

am i popular and important yet

kmullett SMTrine

amplification clues trends

measuring brand visibility engagement reach connections and yes ROI

(twitter announces analytics Sept 13th 2011) kmullett SMTrine

know what winning looks like

more visible in search

kmullett SMTrine

if talking to me about defining ROI of social media you best be prepared with examples from your other marketing efforts

itrsquos as measurable or more sohellip

kmullett SMTrine

bonus idea

video bull differentiate from your competition

bull easy and inexpensive

bull increased visibility

kmullett SMTrine

HELP = Humanize message Encourage conversation Listen first Promote Less

remember to HELP

kmullett NCSM

Trine University thanks for having me

i leave you with this

kmullett SMTrine

kevinmullettcom twittercomkmullett facebookcomkevinmullett linkedincominkevinmullett just google ldquokevin mullettrdquo

director of product development

Social Media and Your Circle of Influence Past Present and Future Kevin Mullett

the Ketner School of Business Trine University

  • Slide Number 2
  • Slide Number 3
  • new as perception or reality
  • Slide Number 5
  • verifying claims expecting too much
  • itrsquos visibility and all about the benjamins
  • winning requires knowledge amp strategy
  • marketing resources are tight
  • who wins the intent to action war
  • does social media work
  • why donrsquot they ldquolikerdquo us
  • almost had it right
  • connecting the dots with social media
  • social media works best whenhellip
  • social is now in SERPs
  • prioritize your marketing efforts
  • what sets you apart
  • what sets you apart that you control
  • whorsquos in control of your reputation
  • online reputation management
  • buthellipmy privacy
  • be proactive and positive
  • what is Google+ is it different
  • social media do you own it
  • jobs will change your name wonrsquot
  • own your brand ampor identity
  • easy social media brand check
  • go where the bots are
  • measuring the right things
  • social analytics amp measurement
  • amplification clues trends
  • know what winning looks like
  • itrsquos as measurable or more sohellip
  • bonus idea
  • remember to HELP
  • Trine University thanks for having me
  • Slide Number 41
Page 5: Social Media and Your Circle of Influence, Past, Present, and Future

there is a lot of misinformation speculation opinion and hype being spread worse is the expectation that social media should be free effortless and easy yet produce greater ROI

verifying claims expecting too much

kmullett SMTrine

itrsquos visibility and all about the benjamins

photo by David Evers httpflickrp5XwMZC

bull you have to be where your ideal demographic can see you (do you know who that is)

bull in front of competition if necessary bull obey the rules or have your sign removed bull tell a better story

kmullett SMTrine

winning requires knowledge amp strategy

bull what are the rules

bull how can i optimize within the rules

bull which races can i win while staying within my budgetresources

bull am i dedicated to the winning strategy (no trying it out)

bull how much is winning worth

kmullett SMTrine

marketing resources are tight

where should businesses spend their marketing

resources (timebudget) A traditional advertising (off-line radio tv print listings)

B social media (advertising facebook sponsored tweets etc)

C social media (organic)

D paid search

E all of the above

kmullett SMTrine

what can you bring to the table

who wins the intent to action war

bull tv bull dm (direct mail)

bull radio bull newspaper bull print (brochuresads)

bull email marketing bull social bull SEO bull search marketing bull tradeshows bull sponsorships (nascar etc)

bull yellow pages (not shown)

kmullett SMTrine

does social media work

bull opportunity bull visibility bull traffic bull top of mind bull likeability bull expertise

kmullett SMTrine

why donrsquot they ldquolikerdquo us

are we clear with our message

bull is design or action most important

bull what is our call to action

bull what is in it for them kmullett SMTrine

almost had it right

ugly but descriptive

bull i know who they are

bull what they want me to do is clear

bull irsquoll be rewarded kmullett SMTrine

connecting the dots with social media

do these printed pieces promote social channels what is the social strategy

kmullett SMTrine

social media works best whenhellip

bull are you willing

bull do you see value

bull add to your lifestyle

kmullett SMTrine

social is now in SERPs

how will it change social participation how will it change where we click on a SERP page

(flickr friendfeed gmail facebook buzz reader google social connections)

kmullett SMTrine

no marketing media channel has 100 eyeballs or is 100 effective prioritize based on goals resources and business objectives

prioritize your marketing efforts

kmullett SMTrine

what sets you apart

bull same degree

bull similar gpa

bull an internship

bull your resumersquo

kmullett SMTrine

what sets you apart that you control

bull your visibility bull circle of influence bull knowledge outside of degree WIIFM

kmullett SMTrine

have you heard the Alec Brownstien story

whorsquos in control of your reputation

what will they find

100rsquos more

stoppingor disabling isnrsquot the same as removing

kmullett SMTrine

online reputation management

own your brand bull clog the SERPs

bull push competition off

bull proactive not reactive

bull sentiment aware

bull alertslists are crucial

kmullett SMTrine

buthellipmy privacy

bull formerly found on street corners

bull who did we do business with 30 years ago

bull distribution does not equal visibility

kmullett SMTrine

be proactive and positive

treat online reputation management as a positive ongoing activity rather than a defensive situation

kmullett BIN2011 ORM

what is Google+ is it different

itrsquos about expanding your IRL contacts regardless of which tool googlecomplus

kmullett SMTrine

social media do you own it

bull Ars Technica (suggested copyright infringement)

bull Jonathan Riverarsquos page with 47rsquo000 fans (vanity url)

bull are you relying on free services

kmullett SMTrine

jobs will change your name wonrsquot

job changes you are likely to change jobs many times in your lifetime however save for a few reasons your name will not free services come and go own a domain $10 year (do it)

kmullett SMTrine

own your brand ampor identity

control bull clog the SERPs

bull push competition or bad info down

bull be proactive not reactive

4 on page 6

7 on page 4

kmullett BIN2011 ORM

easy social media brand check

grab your brand

bull mass id check with namechkcom

kmullett SMTrine

go where the bots are

article awareness social visibility and distributing RSS

kmullett SMTrine

tell potential visitors and the search engines you have new content

measuring the right things

is this the right kind of measurement

kmullett SMTrine

social analytics amp measurement

am i popular and important yet

kmullett SMTrine

amplification clues trends

measuring brand visibility engagement reach connections and yes ROI

(twitter announces analytics Sept 13th 2011) kmullett SMTrine

know what winning looks like

more visible in search

kmullett SMTrine

if talking to me about defining ROI of social media you best be prepared with examples from your other marketing efforts

itrsquos as measurable or more sohellip

kmullett SMTrine

bonus idea

video bull differentiate from your competition

bull easy and inexpensive

bull increased visibility

kmullett SMTrine

HELP = Humanize message Encourage conversation Listen first Promote Less

remember to HELP

kmullett NCSM

Trine University thanks for having me

i leave you with this

kmullett SMTrine

kevinmullettcom twittercomkmullett facebookcomkevinmullett linkedincominkevinmullett just google ldquokevin mullettrdquo

director of product development

Social Media and Your Circle of Influence Past Present and Future Kevin Mullett

the Ketner School of Business Trine University

  • Slide Number 2
  • Slide Number 3
  • new as perception or reality
  • Slide Number 5
  • verifying claims expecting too much
  • itrsquos visibility and all about the benjamins
  • winning requires knowledge amp strategy
  • marketing resources are tight
  • who wins the intent to action war
  • does social media work
  • why donrsquot they ldquolikerdquo us
  • almost had it right
  • connecting the dots with social media
  • social media works best whenhellip
  • social is now in SERPs
  • prioritize your marketing efforts
  • what sets you apart
  • what sets you apart that you control
  • whorsquos in control of your reputation
  • online reputation management
  • buthellipmy privacy
  • be proactive and positive
  • what is Google+ is it different
  • social media do you own it
  • jobs will change your name wonrsquot
  • own your brand ampor identity
  • easy social media brand check
  • go where the bots are
  • measuring the right things
  • social analytics amp measurement
  • amplification clues trends
  • know what winning looks like
  • itrsquos as measurable or more sohellip
  • bonus idea
  • remember to HELP
  • Trine University thanks for having me
  • Slide Number 41
Page 6: Social Media and Your Circle of Influence, Past, Present, and Future

itrsquos visibility and all about the benjamins

photo by David Evers httpflickrp5XwMZC

bull you have to be where your ideal demographic can see you (do you know who that is)

bull in front of competition if necessary bull obey the rules or have your sign removed bull tell a better story

kmullett SMTrine

winning requires knowledge amp strategy

bull what are the rules

bull how can i optimize within the rules

bull which races can i win while staying within my budgetresources

bull am i dedicated to the winning strategy (no trying it out)

bull how much is winning worth

kmullett SMTrine

marketing resources are tight

where should businesses spend their marketing

resources (timebudget) A traditional advertising (off-line radio tv print listings)

B social media (advertising facebook sponsored tweets etc)

C social media (organic)

D paid search

E all of the above

kmullett SMTrine

what can you bring to the table

who wins the intent to action war

bull tv bull dm (direct mail)

bull radio bull newspaper bull print (brochuresads)

bull email marketing bull social bull SEO bull search marketing bull tradeshows bull sponsorships (nascar etc)

bull yellow pages (not shown)

kmullett SMTrine

does social media work

bull opportunity bull visibility bull traffic bull top of mind bull likeability bull expertise

kmullett SMTrine

why donrsquot they ldquolikerdquo us

are we clear with our message

bull is design or action most important

bull what is our call to action

bull what is in it for them kmullett SMTrine

almost had it right

ugly but descriptive

bull i know who they are

bull what they want me to do is clear

bull irsquoll be rewarded kmullett SMTrine

connecting the dots with social media

do these printed pieces promote social channels what is the social strategy

kmullett SMTrine

social media works best whenhellip

bull are you willing

bull do you see value

bull add to your lifestyle

kmullett SMTrine

social is now in SERPs

how will it change social participation how will it change where we click on a SERP page

(flickr friendfeed gmail facebook buzz reader google social connections)

kmullett SMTrine

no marketing media channel has 100 eyeballs or is 100 effective prioritize based on goals resources and business objectives

prioritize your marketing efforts

kmullett SMTrine

what sets you apart

bull same degree

bull similar gpa

bull an internship

bull your resumersquo

kmullett SMTrine

what sets you apart that you control

bull your visibility bull circle of influence bull knowledge outside of degree WIIFM

kmullett SMTrine

have you heard the Alec Brownstien story

whorsquos in control of your reputation

what will they find

100rsquos more

stoppingor disabling isnrsquot the same as removing

kmullett SMTrine

online reputation management

own your brand bull clog the SERPs

bull push competition off

bull proactive not reactive

bull sentiment aware

bull alertslists are crucial

kmullett SMTrine

buthellipmy privacy

bull formerly found on street corners

bull who did we do business with 30 years ago

bull distribution does not equal visibility

kmullett SMTrine

be proactive and positive

treat online reputation management as a positive ongoing activity rather than a defensive situation

kmullett BIN2011 ORM

what is Google+ is it different

itrsquos about expanding your IRL contacts regardless of which tool googlecomplus

kmullett SMTrine

social media do you own it

bull Ars Technica (suggested copyright infringement)

bull Jonathan Riverarsquos page with 47rsquo000 fans (vanity url)

bull are you relying on free services

kmullett SMTrine

jobs will change your name wonrsquot

job changes you are likely to change jobs many times in your lifetime however save for a few reasons your name will not free services come and go own a domain $10 year (do it)

kmullett SMTrine

own your brand ampor identity

control bull clog the SERPs

bull push competition or bad info down

bull be proactive not reactive

4 on page 6

7 on page 4

kmullett BIN2011 ORM

easy social media brand check

grab your brand

bull mass id check with namechkcom

kmullett SMTrine

go where the bots are

article awareness social visibility and distributing RSS

kmullett SMTrine

tell potential visitors and the search engines you have new content

measuring the right things

is this the right kind of measurement

kmullett SMTrine

social analytics amp measurement

am i popular and important yet

kmullett SMTrine

amplification clues trends

measuring brand visibility engagement reach connections and yes ROI

(twitter announces analytics Sept 13th 2011) kmullett SMTrine

know what winning looks like

more visible in search

kmullett SMTrine

if talking to me about defining ROI of social media you best be prepared with examples from your other marketing efforts

itrsquos as measurable or more sohellip

kmullett SMTrine

bonus idea

video bull differentiate from your competition

bull easy and inexpensive

bull increased visibility

kmullett SMTrine

HELP = Humanize message Encourage conversation Listen first Promote Less

remember to HELP

kmullett NCSM

Trine University thanks for having me

i leave you with this

kmullett SMTrine

kevinmullettcom twittercomkmullett facebookcomkevinmullett linkedincominkevinmullett just google ldquokevin mullettrdquo

director of product development

Social Media and Your Circle of Influence Past Present and Future Kevin Mullett

the Ketner School of Business Trine University

  • Slide Number 2
  • Slide Number 3
  • new as perception or reality
  • Slide Number 5
  • verifying claims expecting too much
  • itrsquos visibility and all about the benjamins
  • winning requires knowledge amp strategy
  • marketing resources are tight
  • who wins the intent to action war
  • does social media work
  • why donrsquot they ldquolikerdquo us
  • almost had it right
  • connecting the dots with social media
  • social media works best whenhellip
  • social is now in SERPs
  • prioritize your marketing efforts
  • what sets you apart
  • what sets you apart that you control
  • whorsquos in control of your reputation
  • online reputation management
  • buthellipmy privacy
  • be proactive and positive
  • what is Google+ is it different
  • social media do you own it
  • jobs will change your name wonrsquot
  • own your brand ampor identity
  • easy social media brand check
  • go where the bots are
  • measuring the right things
  • social analytics amp measurement
  • amplification clues trends
  • know what winning looks like
  • itrsquos as measurable or more sohellip
  • bonus idea
  • remember to HELP
  • Trine University thanks for having me
  • Slide Number 41
Page 7: Social Media and Your Circle of Influence, Past, Present, and Future

winning requires knowledge amp strategy

bull what are the rules

bull how can i optimize within the rules

bull which races can i win while staying within my budgetresources

bull am i dedicated to the winning strategy (no trying it out)

bull how much is winning worth

kmullett SMTrine

marketing resources are tight

where should businesses spend their marketing

resources (timebudget) A traditional advertising (off-line radio tv print listings)

B social media (advertising facebook sponsored tweets etc)

C social media (organic)

D paid search

E all of the above

kmullett SMTrine

what can you bring to the table

who wins the intent to action war

bull tv bull dm (direct mail)

bull radio bull newspaper bull print (brochuresads)

bull email marketing bull social bull SEO bull search marketing bull tradeshows bull sponsorships (nascar etc)

bull yellow pages (not shown)

kmullett SMTrine

does social media work

bull opportunity bull visibility bull traffic bull top of mind bull likeability bull expertise

kmullett SMTrine

why donrsquot they ldquolikerdquo us

are we clear with our message

bull is design or action most important

bull what is our call to action

bull what is in it for them kmullett SMTrine

almost had it right

ugly but descriptive

bull i know who they are

bull what they want me to do is clear

bull irsquoll be rewarded kmullett SMTrine

connecting the dots with social media

do these printed pieces promote social channels what is the social strategy

kmullett SMTrine

social media works best whenhellip

bull are you willing

bull do you see value

bull add to your lifestyle

kmullett SMTrine

social is now in SERPs

how will it change social participation how will it change where we click on a SERP page

(flickr friendfeed gmail facebook buzz reader google social connections)

kmullett SMTrine

no marketing media channel has 100 eyeballs or is 100 effective prioritize based on goals resources and business objectives

prioritize your marketing efforts

kmullett SMTrine

what sets you apart

bull same degree

bull similar gpa

bull an internship

bull your resumersquo

kmullett SMTrine

what sets you apart that you control

bull your visibility bull circle of influence bull knowledge outside of degree WIIFM

kmullett SMTrine

have you heard the Alec Brownstien story

whorsquos in control of your reputation

what will they find

100rsquos more

stoppingor disabling isnrsquot the same as removing

kmullett SMTrine

online reputation management

own your brand bull clog the SERPs

bull push competition off

bull proactive not reactive

bull sentiment aware

bull alertslists are crucial

kmullett SMTrine

buthellipmy privacy

bull formerly found on street corners

bull who did we do business with 30 years ago

bull distribution does not equal visibility

kmullett SMTrine

be proactive and positive

treat online reputation management as a positive ongoing activity rather than a defensive situation

kmullett BIN2011 ORM

what is Google+ is it different

itrsquos about expanding your IRL contacts regardless of which tool googlecomplus

kmullett SMTrine

social media do you own it

bull Ars Technica (suggested copyright infringement)

bull Jonathan Riverarsquos page with 47rsquo000 fans (vanity url)

bull are you relying on free services

kmullett SMTrine

jobs will change your name wonrsquot

job changes you are likely to change jobs many times in your lifetime however save for a few reasons your name will not free services come and go own a domain $10 year (do it)

kmullett SMTrine

own your brand ampor identity

control bull clog the SERPs

bull push competition or bad info down

bull be proactive not reactive

4 on page 6

7 on page 4

kmullett BIN2011 ORM

easy social media brand check

grab your brand

bull mass id check with namechkcom

kmullett SMTrine

go where the bots are

article awareness social visibility and distributing RSS

kmullett SMTrine

tell potential visitors and the search engines you have new content

measuring the right things

is this the right kind of measurement

kmullett SMTrine

social analytics amp measurement

am i popular and important yet

kmullett SMTrine

amplification clues trends

measuring brand visibility engagement reach connections and yes ROI

(twitter announces analytics Sept 13th 2011) kmullett SMTrine

know what winning looks like

more visible in search

kmullett SMTrine

if talking to me about defining ROI of social media you best be prepared with examples from your other marketing efforts

itrsquos as measurable or more sohellip

kmullett SMTrine

bonus idea

video bull differentiate from your competition

bull easy and inexpensive

bull increased visibility

kmullett SMTrine

HELP = Humanize message Encourage conversation Listen first Promote Less

remember to HELP

kmullett NCSM

Trine University thanks for having me

i leave you with this

kmullett SMTrine

kevinmullettcom twittercomkmullett facebookcomkevinmullett linkedincominkevinmullett just google ldquokevin mullettrdquo

director of product development

Social Media and Your Circle of Influence Past Present and Future Kevin Mullett

the Ketner School of Business Trine University

  • Slide Number 2
  • Slide Number 3
  • new as perception or reality
  • Slide Number 5
  • verifying claims expecting too much
  • itrsquos visibility and all about the benjamins
  • winning requires knowledge amp strategy
  • marketing resources are tight
  • who wins the intent to action war
  • does social media work
  • why donrsquot they ldquolikerdquo us
  • almost had it right
  • connecting the dots with social media
  • social media works best whenhellip
  • social is now in SERPs
  • prioritize your marketing efforts
  • what sets you apart
  • what sets you apart that you control
  • whorsquos in control of your reputation
  • online reputation management
  • buthellipmy privacy
  • be proactive and positive
  • what is Google+ is it different
  • social media do you own it
  • jobs will change your name wonrsquot
  • own your brand ampor identity
  • easy social media brand check
  • go where the bots are
  • measuring the right things
  • social analytics amp measurement
  • amplification clues trends
  • know what winning looks like
  • itrsquos as measurable or more sohellip
  • bonus idea
  • remember to HELP
  • Trine University thanks for having me
  • Slide Number 41
Page 8: Social Media and Your Circle of Influence, Past, Present, and Future

marketing resources are tight

where should businesses spend their marketing

resources (timebudget) A traditional advertising (off-line radio tv print listings)

B social media (advertising facebook sponsored tweets etc)

C social media (organic)

D paid search

E all of the above

kmullett SMTrine

what can you bring to the table

who wins the intent to action war

bull tv bull dm (direct mail)

bull radio bull newspaper bull print (brochuresads)

bull email marketing bull social bull SEO bull search marketing bull tradeshows bull sponsorships (nascar etc)

bull yellow pages (not shown)

kmullett SMTrine

does social media work

bull opportunity bull visibility bull traffic bull top of mind bull likeability bull expertise

kmullett SMTrine

why donrsquot they ldquolikerdquo us

are we clear with our message

bull is design or action most important

bull what is our call to action

bull what is in it for them kmullett SMTrine

almost had it right

ugly but descriptive

bull i know who they are

bull what they want me to do is clear

bull irsquoll be rewarded kmullett SMTrine

connecting the dots with social media

do these printed pieces promote social channels what is the social strategy

kmullett SMTrine

social media works best whenhellip

bull are you willing

bull do you see value

bull add to your lifestyle

kmullett SMTrine

social is now in SERPs

how will it change social participation how will it change where we click on a SERP page

(flickr friendfeed gmail facebook buzz reader google social connections)

kmullett SMTrine

no marketing media channel has 100 eyeballs or is 100 effective prioritize based on goals resources and business objectives

prioritize your marketing efforts

kmullett SMTrine

what sets you apart

bull same degree

bull similar gpa

bull an internship

bull your resumersquo

kmullett SMTrine

what sets you apart that you control

bull your visibility bull circle of influence bull knowledge outside of degree WIIFM

kmullett SMTrine

have you heard the Alec Brownstien story

whorsquos in control of your reputation

what will they find

100rsquos more

stoppingor disabling isnrsquot the same as removing

kmullett SMTrine

online reputation management

own your brand bull clog the SERPs

bull push competition off

bull proactive not reactive

bull sentiment aware

bull alertslists are crucial

kmullett SMTrine

buthellipmy privacy

bull formerly found on street corners

bull who did we do business with 30 years ago

bull distribution does not equal visibility

kmullett SMTrine

be proactive and positive

treat online reputation management as a positive ongoing activity rather than a defensive situation

kmullett BIN2011 ORM

what is Google+ is it different

itrsquos about expanding your IRL contacts regardless of which tool googlecomplus

kmullett SMTrine

social media do you own it

bull Ars Technica (suggested copyright infringement)

bull Jonathan Riverarsquos page with 47rsquo000 fans (vanity url)

bull are you relying on free services

kmullett SMTrine

jobs will change your name wonrsquot

job changes you are likely to change jobs many times in your lifetime however save for a few reasons your name will not free services come and go own a domain $10 year (do it)

kmullett SMTrine

own your brand ampor identity

control bull clog the SERPs

bull push competition or bad info down

bull be proactive not reactive

4 on page 6

7 on page 4

kmullett BIN2011 ORM

easy social media brand check

grab your brand

bull mass id check with namechkcom

kmullett SMTrine

go where the bots are

article awareness social visibility and distributing RSS

kmullett SMTrine

tell potential visitors and the search engines you have new content

measuring the right things

is this the right kind of measurement

kmullett SMTrine

social analytics amp measurement

am i popular and important yet

kmullett SMTrine

amplification clues trends

measuring brand visibility engagement reach connections and yes ROI

(twitter announces analytics Sept 13th 2011) kmullett SMTrine

know what winning looks like

more visible in search

kmullett SMTrine

if talking to me about defining ROI of social media you best be prepared with examples from your other marketing efforts

itrsquos as measurable or more sohellip

kmullett SMTrine

bonus idea

video bull differentiate from your competition

bull easy and inexpensive

bull increased visibility

kmullett SMTrine

HELP = Humanize message Encourage conversation Listen first Promote Less

remember to HELP

kmullett NCSM

Trine University thanks for having me

i leave you with this

kmullett SMTrine

kevinmullettcom twittercomkmullett facebookcomkevinmullett linkedincominkevinmullett just google ldquokevin mullettrdquo

director of product development

Social Media and Your Circle of Influence Past Present and Future Kevin Mullett

the Ketner School of Business Trine University

  • Slide Number 2
  • Slide Number 3
  • new as perception or reality
  • Slide Number 5
  • verifying claims expecting too much
  • itrsquos visibility and all about the benjamins
  • winning requires knowledge amp strategy
  • marketing resources are tight
  • who wins the intent to action war
  • does social media work
  • why donrsquot they ldquolikerdquo us
  • almost had it right
  • connecting the dots with social media
  • social media works best whenhellip
  • social is now in SERPs
  • prioritize your marketing efforts
  • what sets you apart
  • what sets you apart that you control
  • whorsquos in control of your reputation
  • online reputation management
  • buthellipmy privacy
  • be proactive and positive
  • what is Google+ is it different
  • social media do you own it
  • jobs will change your name wonrsquot
  • own your brand ampor identity
  • easy social media brand check
  • go where the bots are
  • measuring the right things
  • social analytics amp measurement
  • amplification clues trends
  • know what winning looks like
  • itrsquos as measurable or more sohellip
  • bonus idea
  • remember to HELP
  • Trine University thanks for having me
  • Slide Number 41
Page 9: Social Media and Your Circle of Influence, Past, Present, and Future

who wins the intent to action war

bull tv bull dm (direct mail)

bull radio bull newspaper bull print (brochuresads)

bull email marketing bull social bull SEO bull search marketing bull tradeshows bull sponsorships (nascar etc)

bull yellow pages (not shown)

kmullett SMTrine

does social media work

bull opportunity bull visibility bull traffic bull top of mind bull likeability bull expertise

kmullett SMTrine

why donrsquot they ldquolikerdquo us

are we clear with our message

bull is design or action most important

bull what is our call to action

bull what is in it for them kmullett SMTrine

almost had it right

ugly but descriptive

bull i know who they are

bull what they want me to do is clear

bull irsquoll be rewarded kmullett SMTrine

connecting the dots with social media

do these printed pieces promote social channels what is the social strategy

kmullett SMTrine

social media works best whenhellip

bull are you willing

bull do you see value

bull add to your lifestyle

kmullett SMTrine

social is now in SERPs

how will it change social participation how will it change where we click on a SERP page

(flickr friendfeed gmail facebook buzz reader google social connections)

kmullett SMTrine

no marketing media channel has 100 eyeballs or is 100 effective prioritize based on goals resources and business objectives

prioritize your marketing efforts

kmullett SMTrine

what sets you apart

bull same degree

bull similar gpa

bull an internship

bull your resumersquo

kmullett SMTrine

what sets you apart that you control

bull your visibility bull circle of influence bull knowledge outside of degree WIIFM

kmullett SMTrine

have you heard the Alec Brownstien story

whorsquos in control of your reputation

what will they find

100rsquos more

stoppingor disabling isnrsquot the same as removing

kmullett SMTrine

online reputation management

own your brand bull clog the SERPs

bull push competition off

bull proactive not reactive

bull sentiment aware

bull alertslists are crucial

kmullett SMTrine

buthellipmy privacy

bull formerly found on street corners

bull who did we do business with 30 years ago

bull distribution does not equal visibility

kmullett SMTrine

be proactive and positive

treat online reputation management as a positive ongoing activity rather than a defensive situation

kmullett BIN2011 ORM

what is Google+ is it different

itrsquos about expanding your IRL contacts regardless of which tool googlecomplus

kmullett SMTrine

social media do you own it

bull Ars Technica (suggested copyright infringement)

bull Jonathan Riverarsquos page with 47rsquo000 fans (vanity url)

bull are you relying on free services

kmullett SMTrine

jobs will change your name wonrsquot

job changes you are likely to change jobs many times in your lifetime however save for a few reasons your name will not free services come and go own a domain $10 year (do it)

kmullett SMTrine

own your brand ampor identity

control bull clog the SERPs

bull push competition or bad info down

bull be proactive not reactive

4 on page 6

7 on page 4

kmullett BIN2011 ORM

easy social media brand check

grab your brand

bull mass id check with namechkcom

kmullett SMTrine

go where the bots are

article awareness social visibility and distributing RSS

kmullett SMTrine

tell potential visitors and the search engines you have new content

measuring the right things

is this the right kind of measurement

kmullett SMTrine

social analytics amp measurement

am i popular and important yet

kmullett SMTrine

amplification clues trends

measuring brand visibility engagement reach connections and yes ROI

(twitter announces analytics Sept 13th 2011) kmullett SMTrine

know what winning looks like

more visible in search

kmullett SMTrine

if talking to me about defining ROI of social media you best be prepared with examples from your other marketing efforts

itrsquos as measurable or more sohellip

kmullett SMTrine

bonus idea

video bull differentiate from your competition

bull easy and inexpensive

bull increased visibility

kmullett SMTrine

HELP = Humanize message Encourage conversation Listen first Promote Less

remember to HELP

kmullett NCSM

Trine University thanks for having me

i leave you with this

kmullett SMTrine

kevinmullettcom twittercomkmullett facebookcomkevinmullett linkedincominkevinmullett just google ldquokevin mullettrdquo

director of product development

Social Media and Your Circle of Influence Past Present and Future Kevin Mullett

the Ketner School of Business Trine University

  • Slide Number 2
  • Slide Number 3
  • new as perception or reality
  • Slide Number 5
  • verifying claims expecting too much
  • itrsquos visibility and all about the benjamins
  • winning requires knowledge amp strategy
  • marketing resources are tight
  • who wins the intent to action war
  • does social media work
  • why donrsquot they ldquolikerdquo us
  • almost had it right
  • connecting the dots with social media
  • social media works best whenhellip
  • social is now in SERPs
  • prioritize your marketing efforts
  • what sets you apart
  • what sets you apart that you control
  • whorsquos in control of your reputation
  • online reputation management
  • buthellipmy privacy
  • be proactive and positive
  • what is Google+ is it different
  • social media do you own it
  • jobs will change your name wonrsquot
  • own your brand ampor identity
  • easy social media brand check
  • go where the bots are
  • measuring the right things
  • social analytics amp measurement
  • amplification clues trends
  • know what winning looks like
  • itrsquos as measurable or more sohellip
  • bonus idea
  • remember to HELP
  • Trine University thanks for having me
  • Slide Number 41
Page 10: Social Media and Your Circle of Influence, Past, Present, and Future

does social media work

bull opportunity bull visibility bull traffic bull top of mind bull likeability bull expertise

kmullett SMTrine

why donrsquot they ldquolikerdquo us

are we clear with our message

bull is design or action most important

bull what is our call to action

bull what is in it for them kmullett SMTrine

almost had it right

ugly but descriptive

bull i know who they are

bull what they want me to do is clear

bull irsquoll be rewarded kmullett SMTrine

connecting the dots with social media

do these printed pieces promote social channels what is the social strategy

kmullett SMTrine

social media works best whenhellip

bull are you willing

bull do you see value

bull add to your lifestyle

kmullett SMTrine

social is now in SERPs

how will it change social participation how will it change where we click on a SERP page

(flickr friendfeed gmail facebook buzz reader google social connections)

kmullett SMTrine

no marketing media channel has 100 eyeballs or is 100 effective prioritize based on goals resources and business objectives

prioritize your marketing efforts

kmullett SMTrine

what sets you apart

bull same degree

bull similar gpa

bull an internship

bull your resumersquo

kmullett SMTrine

what sets you apart that you control

bull your visibility bull circle of influence bull knowledge outside of degree WIIFM

kmullett SMTrine

have you heard the Alec Brownstien story

whorsquos in control of your reputation

what will they find

100rsquos more

stoppingor disabling isnrsquot the same as removing

kmullett SMTrine

online reputation management

own your brand bull clog the SERPs

bull push competition off

bull proactive not reactive

bull sentiment aware

bull alertslists are crucial

kmullett SMTrine

buthellipmy privacy

bull formerly found on street corners

bull who did we do business with 30 years ago

bull distribution does not equal visibility

kmullett SMTrine

be proactive and positive

treat online reputation management as a positive ongoing activity rather than a defensive situation

kmullett BIN2011 ORM

what is Google+ is it different

itrsquos about expanding your IRL contacts regardless of which tool googlecomplus

kmullett SMTrine

social media do you own it

bull Ars Technica (suggested copyright infringement)

bull Jonathan Riverarsquos page with 47rsquo000 fans (vanity url)

bull are you relying on free services

kmullett SMTrine

jobs will change your name wonrsquot

job changes you are likely to change jobs many times in your lifetime however save for a few reasons your name will not free services come and go own a domain $10 year (do it)

kmullett SMTrine

own your brand ampor identity

control bull clog the SERPs

bull push competition or bad info down

bull be proactive not reactive

4 on page 6

7 on page 4

kmullett BIN2011 ORM

easy social media brand check

grab your brand

bull mass id check with namechkcom

kmullett SMTrine

go where the bots are

article awareness social visibility and distributing RSS

kmullett SMTrine

tell potential visitors and the search engines you have new content

measuring the right things

is this the right kind of measurement

kmullett SMTrine

social analytics amp measurement

am i popular and important yet

kmullett SMTrine

amplification clues trends

measuring brand visibility engagement reach connections and yes ROI

(twitter announces analytics Sept 13th 2011) kmullett SMTrine

know what winning looks like

more visible in search

kmullett SMTrine

if talking to me about defining ROI of social media you best be prepared with examples from your other marketing efforts

itrsquos as measurable or more sohellip

kmullett SMTrine

bonus idea

video bull differentiate from your competition

bull easy and inexpensive

bull increased visibility

kmullett SMTrine

HELP = Humanize message Encourage conversation Listen first Promote Less

remember to HELP

kmullett NCSM

Trine University thanks for having me

i leave you with this

kmullett SMTrine

kevinmullettcom twittercomkmullett facebookcomkevinmullett linkedincominkevinmullett just google ldquokevin mullettrdquo

director of product development

Social Media and Your Circle of Influence Past Present and Future Kevin Mullett

the Ketner School of Business Trine University

  • Slide Number 2
  • Slide Number 3
  • new as perception or reality
  • Slide Number 5
  • verifying claims expecting too much
  • itrsquos visibility and all about the benjamins
  • winning requires knowledge amp strategy
  • marketing resources are tight
  • who wins the intent to action war
  • does social media work
  • why donrsquot they ldquolikerdquo us
  • almost had it right
  • connecting the dots with social media
  • social media works best whenhellip
  • social is now in SERPs
  • prioritize your marketing efforts
  • what sets you apart
  • what sets you apart that you control
  • whorsquos in control of your reputation
  • online reputation management
  • buthellipmy privacy
  • be proactive and positive
  • what is Google+ is it different
  • social media do you own it
  • jobs will change your name wonrsquot
  • own your brand ampor identity
  • easy social media brand check
  • go where the bots are
  • measuring the right things
  • social analytics amp measurement
  • amplification clues trends
  • know what winning looks like
  • itrsquos as measurable or more sohellip
  • bonus idea
  • remember to HELP
  • Trine University thanks for having me
  • Slide Number 41
Page 11: Social Media and Your Circle of Influence, Past, Present, and Future

why donrsquot they ldquolikerdquo us

are we clear with our message

bull is design or action most important

bull what is our call to action

bull what is in it for them kmullett SMTrine

almost had it right

ugly but descriptive

bull i know who they are

bull what they want me to do is clear

bull irsquoll be rewarded kmullett SMTrine

connecting the dots with social media

do these printed pieces promote social channels what is the social strategy

kmullett SMTrine

social media works best whenhellip

bull are you willing

bull do you see value

bull add to your lifestyle

kmullett SMTrine

social is now in SERPs

how will it change social participation how will it change where we click on a SERP page

(flickr friendfeed gmail facebook buzz reader google social connections)

kmullett SMTrine

no marketing media channel has 100 eyeballs or is 100 effective prioritize based on goals resources and business objectives

prioritize your marketing efforts

kmullett SMTrine

what sets you apart

bull same degree

bull similar gpa

bull an internship

bull your resumersquo

kmullett SMTrine

what sets you apart that you control

bull your visibility bull circle of influence bull knowledge outside of degree WIIFM

kmullett SMTrine

have you heard the Alec Brownstien story

whorsquos in control of your reputation

what will they find

100rsquos more

stoppingor disabling isnrsquot the same as removing

kmullett SMTrine

online reputation management

own your brand bull clog the SERPs

bull push competition off

bull proactive not reactive

bull sentiment aware

bull alertslists are crucial

kmullett SMTrine

buthellipmy privacy

bull formerly found on street corners

bull who did we do business with 30 years ago

bull distribution does not equal visibility

kmullett SMTrine

be proactive and positive

treat online reputation management as a positive ongoing activity rather than a defensive situation

kmullett BIN2011 ORM

what is Google+ is it different

itrsquos about expanding your IRL contacts regardless of which tool googlecomplus

kmullett SMTrine

social media do you own it

bull Ars Technica (suggested copyright infringement)

bull Jonathan Riverarsquos page with 47rsquo000 fans (vanity url)

bull are you relying on free services

kmullett SMTrine

jobs will change your name wonrsquot

job changes you are likely to change jobs many times in your lifetime however save for a few reasons your name will not free services come and go own a domain $10 year (do it)

kmullett SMTrine

own your brand ampor identity

control bull clog the SERPs

bull push competition or bad info down

bull be proactive not reactive

4 on page 6

7 on page 4

kmullett BIN2011 ORM

easy social media brand check

grab your brand

bull mass id check with namechkcom

kmullett SMTrine

go where the bots are

article awareness social visibility and distributing RSS

kmullett SMTrine

tell potential visitors and the search engines you have new content

measuring the right things

is this the right kind of measurement

kmullett SMTrine

social analytics amp measurement

am i popular and important yet

kmullett SMTrine

amplification clues trends

measuring brand visibility engagement reach connections and yes ROI

(twitter announces analytics Sept 13th 2011) kmullett SMTrine

know what winning looks like

more visible in search

kmullett SMTrine

if talking to me about defining ROI of social media you best be prepared with examples from your other marketing efforts

itrsquos as measurable or more sohellip

kmullett SMTrine

bonus idea

video bull differentiate from your competition

bull easy and inexpensive

bull increased visibility

kmullett SMTrine

HELP = Humanize message Encourage conversation Listen first Promote Less

remember to HELP

kmullett NCSM

Trine University thanks for having me

i leave you with this

kmullett SMTrine

kevinmullettcom twittercomkmullett facebookcomkevinmullett linkedincominkevinmullett just google ldquokevin mullettrdquo

director of product development

Social Media and Your Circle of Influence Past Present and Future Kevin Mullett

the Ketner School of Business Trine University

  • Slide Number 2
  • Slide Number 3
  • new as perception or reality
  • Slide Number 5
  • verifying claims expecting too much
  • itrsquos visibility and all about the benjamins
  • winning requires knowledge amp strategy
  • marketing resources are tight
  • who wins the intent to action war
  • does social media work
  • why donrsquot they ldquolikerdquo us
  • almost had it right
  • connecting the dots with social media
  • social media works best whenhellip
  • social is now in SERPs
  • prioritize your marketing efforts
  • what sets you apart
  • what sets you apart that you control
  • whorsquos in control of your reputation
  • online reputation management
  • buthellipmy privacy
  • be proactive and positive
  • what is Google+ is it different
  • social media do you own it
  • jobs will change your name wonrsquot
  • own your brand ampor identity
  • easy social media brand check
  • go where the bots are
  • measuring the right things
  • social analytics amp measurement
  • amplification clues trends
  • know what winning looks like
  • itrsquos as measurable or more sohellip
  • bonus idea
  • remember to HELP
  • Trine University thanks for having me
  • Slide Number 41
Page 12: Social Media and Your Circle of Influence, Past, Present, and Future

almost had it right

ugly but descriptive

bull i know who they are

bull what they want me to do is clear

bull irsquoll be rewarded kmullett SMTrine

connecting the dots with social media

do these printed pieces promote social channels what is the social strategy

kmullett SMTrine

social media works best whenhellip

bull are you willing

bull do you see value

bull add to your lifestyle

kmullett SMTrine

social is now in SERPs

how will it change social participation how will it change where we click on a SERP page

(flickr friendfeed gmail facebook buzz reader google social connections)

kmullett SMTrine

no marketing media channel has 100 eyeballs or is 100 effective prioritize based on goals resources and business objectives

prioritize your marketing efforts

kmullett SMTrine

what sets you apart

bull same degree

bull similar gpa

bull an internship

bull your resumersquo

kmullett SMTrine

what sets you apart that you control

bull your visibility bull circle of influence bull knowledge outside of degree WIIFM

kmullett SMTrine

have you heard the Alec Brownstien story

whorsquos in control of your reputation

what will they find

100rsquos more

stoppingor disabling isnrsquot the same as removing

kmullett SMTrine

online reputation management

own your brand bull clog the SERPs

bull push competition off

bull proactive not reactive

bull sentiment aware

bull alertslists are crucial

kmullett SMTrine

buthellipmy privacy

bull formerly found on street corners

bull who did we do business with 30 years ago

bull distribution does not equal visibility

kmullett SMTrine

be proactive and positive

treat online reputation management as a positive ongoing activity rather than a defensive situation

kmullett BIN2011 ORM

what is Google+ is it different

itrsquos about expanding your IRL contacts regardless of which tool googlecomplus

kmullett SMTrine

social media do you own it

bull Ars Technica (suggested copyright infringement)

bull Jonathan Riverarsquos page with 47rsquo000 fans (vanity url)

bull are you relying on free services

kmullett SMTrine

jobs will change your name wonrsquot

job changes you are likely to change jobs many times in your lifetime however save for a few reasons your name will not free services come and go own a domain $10 year (do it)

kmullett SMTrine

own your brand ampor identity

control bull clog the SERPs

bull push competition or bad info down

bull be proactive not reactive

4 on page 6

7 on page 4

kmullett BIN2011 ORM

easy social media brand check

grab your brand

bull mass id check with namechkcom

kmullett SMTrine

go where the bots are

article awareness social visibility and distributing RSS

kmullett SMTrine

tell potential visitors and the search engines you have new content

measuring the right things

is this the right kind of measurement

kmullett SMTrine

social analytics amp measurement

am i popular and important yet

kmullett SMTrine

amplification clues trends

measuring brand visibility engagement reach connections and yes ROI

(twitter announces analytics Sept 13th 2011) kmullett SMTrine

know what winning looks like

more visible in search

kmullett SMTrine

if talking to me about defining ROI of social media you best be prepared with examples from your other marketing efforts

itrsquos as measurable or more sohellip

kmullett SMTrine

bonus idea

video bull differentiate from your competition

bull easy and inexpensive

bull increased visibility

kmullett SMTrine

HELP = Humanize message Encourage conversation Listen first Promote Less

remember to HELP

kmullett NCSM

Trine University thanks for having me

i leave you with this

kmullett SMTrine

kevinmullettcom twittercomkmullett facebookcomkevinmullett linkedincominkevinmullett just google ldquokevin mullettrdquo

director of product development

Social Media and Your Circle of Influence Past Present and Future Kevin Mullett

the Ketner School of Business Trine University

  • Slide Number 2
  • Slide Number 3
  • new as perception or reality
  • Slide Number 5
  • verifying claims expecting too much
  • itrsquos visibility and all about the benjamins
  • winning requires knowledge amp strategy
  • marketing resources are tight
  • who wins the intent to action war
  • does social media work
  • why donrsquot they ldquolikerdquo us
  • almost had it right
  • connecting the dots with social media
  • social media works best whenhellip
  • social is now in SERPs
  • prioritize your marketing efforts
  • what sets you apart
  • what sets you apart that you control
  • whorsquos in control of your reputation
  • online reputation management
  • buthellipmy privacy
  • be proactive and positive
  • what is Google+ is it different
  • social media do you own it
  • jobs will change your name wonrsquot
  • own your brand ampor identity
  • easy social media brand check
  • go where the bots are
  • measuring the right things
  • social analytics amp measurement
  • amplification clues trends
  • know what winning looks like
  • itrsquos as measurable or more sohellip
  • bonus idea
  • remember to HELP
  • Trine University thanks for having me
  • Slide Number 41
Page 13: Social Media and Your Circle of Influence, Past, Present, and Future

connecting the dots with social media

do these printed pieces promote social channels what is the social strategy

kmullett SMTrine

social media works best whenhellip

bull are you willing

bull do you see value

bull add to your lifestyle

kmullett SMTrine

social is now in SERPs

how will it change social participation how will it change where we click on a SERP page

(flickr friendfeed gmail facebook buzz reader google social connections)

kmullett SMTrine

no marketing media channel has 100 eyeballs or is 100 effective prioritize based on goals resources and business objectives

prioritize your marketing efforts

kmullett SMTrine

what sets you apart

bull same degree

bull similar gpa

bull an internship

bull your resumersquo

kmullett SMTrine

what sets you apart that you control

bull your visibility bull circle of influence bull knowledge outside of degree WIIFM

kmullett SMTrine

have you heard the Alec Brownstien story

whorsquos in control of your reputation

what will they find

100rsquos more

stoppingor disabling isnrsquot the same as removing

kmullett SMTrine

online reputation management

own your brand bull clog the SERPs

bull push competition off

bull proactive not reactive

bull sentiment aware

bull alertslists are crucial

kmullett SMTrine

buthellipmy privacy

bull formerly found on street corners

bull who did we do business with 30 years ago

bull distribution does not equal visibility

kmullett SMTrine

be proactive and positive

treat online reputation management as a positive ongoing activity rather than a defensive situation

kmullett BIN2011 ORM

what is Google+ is it different

itrsquos about expanding your IRL contacts regardless of which tool googlecomplus

kmullett SMTrine

social media do you own it

bull Ars Technica (suggested copyright infringement)

bull Jonathan Riverarsquos page with 47rsquo000 fans (vanity url)

bull are you relying on free services

kmullett SMTrine

jobs will change your name wonrsquot

job changes you are likely to change jobs many times in your lifetime however save for a few reasons your name will not free services come and go own a domain $10 year (do it)

kmullett SMTrine

own your brand ampor identity

control bull clog the SERPs

bull push competition or bad info down

bull be proactive not reactive

4 on page 6

7 on page 4

kmullett BIN2011 ORM

easy social media brand check

grab your brand

bull mass id check with namechkcom

kmullett SMTrine

go where the bots are

article awareness social visibility and distributing RSS

kmullett SMTrine

tell potential visitors and the search engines you have new content

measuring the right things

is this the right kind of measurement

kmullett SMTrine

social analytics amp measurement

am i popular and important yet

kmullett SMTrine

amplification clues trends

measuring brand visibility engagement reach connections and yes ROI

(twitter announces analytics Sept 13th 2011) kmullett SMTrine

know what winning looks like

more visible in search

kmullett SMTrine

if talking to me about defining ROI of social media you best be prepared with examples from your other marketing efforts

itrsquos as measurable or more sohellip

kmullett SMTrine

bonus idea

video bull differentiate from your competition

bull easy and inexpensive

bull increased visibility

kmullett SMTrine

HELP = Humanize message Encourage conversation Listen first Promote Less

remember to HELP

kmullett NCSM

Trine University thanks for having me

i leave you with this

kmullett SMTrine

kevinmullettcom twittercomkmullett facebookcomkevinmullett linkedincominkevinmullett just google ldquokevin mullettrdquo

director of product development

Social Media and Your Circle of Influence Past Present and Future Kevin Mullett

the Ketner School of Business Trine University

  • Slide Number 2
  • Slide Number 3
  • new as perception or reality
  • Slide Number 5
  • verifying claims expecting too much
  • itrsquos visibility and all about the benjamins
  • winning requires knowledge amp strategy
  • marketing resources are tight
  • who wins the intent to action war
  • does social media work
  • why donrsquot they ldquolikerdquo us
  • almost had it right
  • connecting the dots with social media
  • social media works best whenhellip
  • social is now in SERPs
  • prioritize your marketing efforts
  • what sets you apart
  • what sets you apart that you control
  • whorsquos in control of your reputation
  • online reputation management
  • buthellipmy privacy
  • be proactive and positive
  • what is Google+ is it different
  • social media do you own it
  • jobs will change your name wonrsquot
  • own your brand ampor identity
  • easy social media brand check
  • go where the bots are
  • measuring the right things
  • social analytics amp measurement
  • amplification clues trends
  • know what winning looks like
  • itrsquos as measurable or more sohellip
  • bonus idea
  • remember to HELP
  • Trine University thanks for having me
  • Slide Number 41
Page 14: Social Media and Your Circle of Influence, Past, Present, and Future

social media works best whenhellip

bull are you willing

bull do you see value

bull add to your lifestyle

kmullett SMTrine

social is now in SERPs

how will it change social participation how will it change where we click on a SERP page

(flickr friendfeed gmail facebook buzz reader google social connections)

kmullett SMTrine

no marketing media channel has 100 eyeballs or is 100 effective prioritize based on goals resources and business objectives

prioritize your marketing efforts

kmullett SMTrine

what sets you apart

bull same degree

bull similar gpa

bull an internship

bull your resumersquo

kmullett SMTrine

what sets you apart that you control

bull your visibility bull circle of influence bull knowledge outside of degree WIIFM

kmullett SMTrine

have you heard the Alec Brownstien story

whorsquos in control of your reputation

what will they find

100rsquos more

stoppingor disabling isnrsquot the same as removing

kmullett SMTrine

online reputation management

own your brand bull clog the SERPs

bull push competition off

bull proactive not reactive

bull sentiment aware

bull alertslists are crucial

kmullett SMTrine

buthellipmy privacy

bull formerly found on street corners

bull who did we do business with 30 years ago

bull distribution does not equal visibility

kmullett SMTrine

be proactive and positive

treat online reputation management as a positive ongoing activity rather than a defensive situation

kmullett BIN2011 ORM

what is Google+ is it different

itrsquos about expanding your IRL contacts regardless of which tool googlecomplus

kmullett SMTrine

social media do you own it

bull Ars Technica (suggested copyright infringement)

bull Jonathan Riverarsquos page with 47rsquo000 fans (vanity url)

bull are you relying on free services

kmullett SMTrine

jobs will change your name wonrsquot

job changes you are likely to change jobs many times in your lifetime however save for a few reasons your name will not free services come and go own a domain $10 year (do it)

kmullett SMTrine

own your brand ampor identity

control bull clog the SERPs

bull push competition or bad info down

bull be proactive not reactive

4 on page 6

7 on page 4

kmullett BIN2011 ORM

easy social media brand check

grab your brand

bull mass id check with namechkcom

kmullett SMTrine

go where the bots are

article awareness social visibility and distributing RSS

kmullett SMTrine

tell potential visitors and the search engines you have new content

measuring the right things

is this the right kind of measurement

kmullett SMTrine

social analytics amp measurement

am i popular and important yet

kmullett SMTrine

amplification clues trends

measuring brand visibility engagement reach connections and yes ROI

(twitter announces analytics Sept 13th 2011) kmullett SMTrine

know what winning looks like

more visible in search

kmullett SMTrine

if talking to me about defining ROI of social media you best be prepared with examples from your other marketing efforts

itrsquos as measurable or more sohellip

kmullett SMTrine

bonus idea

video bull differentiate from your competition

bull easy and inexpensive

bull increased visibility

kmullett SMTrine

HELP = Humanize message Encourage conversation Listen first Promote Less

remember to HELP

kmullett NCSM

Trine University thanks for having me

i leave you with this

kmullett SMTrine

kevinmullettcom twittercomkmullett facebookcomkevinmullett linkedincominkevinmullett just google ldquokevin mullettrdquo

director of product development

Social Media and Your Circle of Influence Past Present and Future Kevin Mullett

the Ketner School of Business Trine University

  • Slide Number 2
  • Slide Number 3
  • new as perception or reality
  • Slide Number 5
  • verifying claims expecting too much
  • itrsquos visibility and all about the benjamins
  • winning requires knowledge amp strategy
  • marketing resources are tight
  • who wins the intent to action war
  • does social media work
  • why donrsquot they ldquolikerdquo us
  • almost had it right
  • connecting the dots with social media
  • social media works best whenhellip
  • social is now in SERPs
  • prioritize your marketing efforts
  • what sets you apart
  • what sets you apart that you control
  • whorsquos in control of your reputation
  • online reputation management
  • buthellipmy privacy
  • be proactive and positive
  • what is Google+ is it different
  • social media do you own it
  • jobs will change your name wonrsquot
  • own your brand ampor identity
  • easy social media brand check
  • go where the bots are
  • measuring the right things
  • social analytics amp measurement
  • amplification clues trends
  • know what winning looks like
  • itrsquos as measurable or more sohellip
  • bonus idea
  • remember to HELP
  • Trine University thanks for having me
  • Slide Number 41
Page 15: Social Media and Your Circle of Influence, Past, Present, and Future

social is now in SERPs

how will it change social participation how will it change where we click on a SERP page

(flickr friendfeed gmail facebook buzz reader google social connections)

kmullett SMTrine

no marketing media channel has 100 eyeballs or is 100 effective prioritize based on goals resources and business objectives

prioritize your marketing efforts

kmullett SMTrine

what sets you apart

bull same degree

bull similar gpa

bull an internship

bull your resumersquo

kmullett SMTrine

what sets you apart that you control

bull your visibility bull circle of influence bull knowledge outside of degree WIIFM

kmullett SMTrine

have you heard the Alec Brownstien story

whorsquos in control of your reputation

what will they find

100rsquos more

stoppingor disabling isnrsquot the same as removing

kmullett SMTrine

online reputation management

own your brand bull clog the SERPs

bull push competition off

bull proactive not reactive

bull sentiment aware

bull alertslists are crucial

kmullett SMTrine

buthellipmy privacy

bull formerly found on street corners

bull who did we do business with 30 years ago

bull distribution does not equal visibility

kmullett SMTrine

be proactive and positive

treat online reputation management as a positive ongoing activity rather than a defensive situation

kmullett BIN2011 ORM

what is Google+ is it different

itrsquos about expanding your IRL contacts regardless of which tool googlecomplus

kmullett SMTrine

social media do you own it

bull Ars Technica (suggested copyright infringement)

bull Jonathan Riverarsquos page with 47rsquo000 fans (vanity url)

bull are you relying on free services

kmullett SMTrine

jobs will change your name wonrsquot

job changes you are likely to change jobs many times in your lifetime however save for a few reasons your name will not free services come and go own a domain $10 year (do it)

kmullett SMTrine

own your brand ampor identity

control bull clog the SERPs

bull push competition or bad info down

bull be proactive not reactive

4 on page 6

7 on page 4

kmullett BIN2011 ORM

easy social media brand check

grab your brand

bull mass id check with namechkcom

kmullett SMTrine

go where the bots are

article awareness social visibility and distributing RSS

kmullett SMTrine

tell potential visitors and the search engines you have new content

measuring the right things

is this the right kind of measurement

kmullett SMTrine

social analytics amp measurement

am i popular and important yet

kmullett SMTrine

amplification clues trends

measuring brand visibility engagement reach connections and yes ROI

(twitter announces analytics Sept 13th 2011) kmullett SMTrine

know what winning looks like

more visible in search

kmullett SMTrine

if talking to me about defining ROI of social media you best be prepared with examples from your other marketing efforts

itrsquos as measurable or more sohellip

kmullett SMTrine

bonus idea

video bull differentiate from your competition

bull easy and inexpensive

bull increased visibility

kmullett SMTrine

HELP = Humanize message Encourage conversation Listen first Promote Less

remember to HELP

kmullett NCSM

Trine University thanks for having me

i leave you with this

kmullett SMTrine

kevinmullettcom twittercomkmullett facebookcomkevinmullett linkedincominkevinmullett just google ldquokevin mullettrdquo

director of product development

Social Media and Your Circle of Influence Past Present and Future Kevin Mullett

the Ketner School of Business Trine University

  • Slide Number 2
  • Slide Number 3
  • new as perception or reality
  • Slide Number 5
  • verifying claims expecting too much
  • itrsquos visibility and all about the benjamins
  • winning requires knowledge amp strategy
  • marketing resources are tight
  • who wins the intent to action war
  • does social media work
  • why donrsquot they ldquolikerdquo us
  • almost had it right
  • connecting the dots with social media
  • social media works best whenhellip
  • social is now in SERPs
  • prioritize your marketing efforts
  • what sets you apart
  • what sets you apart that you control
  • whorsquos in control of your reputation
  • online reputation management
  • buthellipmy privacy
  • be proactive and positive
  • what is Google+ is it different
  • social media do you own it
  • jobs will change your name wonrsquot
  • own your brand ampor identity
  • easy social media brand check
  • go where the bots are
  • measuring the right things
  • social analytics amp measurement
  • amplification clues trends
  • know what winning looks like
  • itrsquos as measurable or more sohellip
  • bonus idea
  • remember to HELP
  • Trine University thanks for having me
  • Slide Number 41
Page 16: Social Media and Your Circle of Influence, Past, Present, and Future

no marketing media channel has 100 eyeballs or is 100 effective prioritize based on goals resources and business objectives

prioritize your marketing efforts

kmullett SMTrine

what sets you apart

bull same degree

bull similar gpa

bull an internship

bull your resumersquo

kmullett SMTrine

what sets you apart that you control

bull your visibility bull circle of influence bull knowledge outside of degree WIIFM

kmullett SMTrine

have you heard the Alec Brownstien story

whorsquos in control of your reputation

what will they find

100rsquos more

stoppingor disabling isnrsquot the same as removing

kmullett SMTrine

online reputation management

own your brand bull clog the SERPs

bull push competition off

bull proactive not reactive

bull sentiment aware

bull alertslists are crucial

kmullett SMTrine

buthellipmy privacy

bull formerly found on street corners

bull who did we do business with 30 years ago

bull distribution does not equal visibility

kmullett SMTrine

be proactive and positive

treat online reputation management as a positive ongoing activity rather than a defensive situation

kmullett BIN2011 ORM

what is Google+ is it different

itrsquos about expanding your IRL contacts regardless of which tool googlecomplus

kmullett SMTrine

social media do you own it

bull Ars Technica (suggested copyright infringement)

bull Jonathan Riverarsquos page with 47rsquo000 fans (vanity url)

bull are you relying on free services

kmullett SMTrine

jobs will change your name wonrsquot

job changes you are likely to change jobs many times in your lifetime however save for a few reasons your name will not free services come and go own a domain $10 year (do it)

kmullett SMTrine

own your brand ampor identity

control bull clog the SERPs

bull push competition or bad info down

bull be proactive not reactive

4 on page 6

7 on page 4

kmullett BIN2011 ORM

easy social media brand check

grab your brand

bull mass id check with namechkcom

kmullett SMTrine

go where the bots are

article awareness social visibility and distributing RSS

kmullett SMTrine

tell potential visitors and the search engines you have new content

measuring the right things

is this the right kind of measurement

kmullett SMTrine

social analytics amp measurement

am i popular and important yet

kmullett SMTrine

amplification clues trends

measuring brand visibility engagement reach connections and yes ROI

(twitter announces analytics Sept 13th 2011) kmullett SMTrine

know what winning looks like

more visible in search

kmullett SMTrine

if talking to me about defining ROI of social media you best be prepared with examples from your other marketing efforts

itrsquos as measurable or more sohellip

kmullett SMTrine

bonus idea

video bull differentiate from your competition

bull easy and inexpensive

bull increased visibility

kmullett SMTrine

HELP = Humanize message Encourage conversation Listen first Promote Less

remember to HELP

kmullett NCSM

Trine University thanks for having me

i leave you with this

kmullett SMTrine

kevinmullettcom twittercomkmullett facebookcomkevinmullett linkedincominkevinmullett just google ldquokevin mullettrdquo

director of product development

Social Media and Your Circle of Influence Past Present and Future Kevin Mullett

the Ketner School of Business Trine University

  • Slide Number 2
  • Slide Number 3
  • new as perception or reality
  • Slide Number 5
  • verifying claims expecting too much
  • itrsquos visibility and all about the benjamins
  • winning requires knowledge amp strategy
  • marketing resources are tight
  • who wins the intent to action war
  • does social media work
  • why donrsquot they ldquolikerdquo us
  • almost had it right
  • connecting the dots with social media
  • social media works best whenhellip
  • social is now in SERPs
  • prioritize your marketing efforts
  • what sets you apart
  • what sets you apart that you control
  • whorsquos in control of your reputation
  • online reputation management
  • buthellipmy privacy
  • be proactive and positive
  • what is Google+ is it different
  • social media do you own it
  • jobs will change your name wonrsquot
  • own your brand ampor identity
  • easy social media brand check
  • go where the bots are
  • measuring the right things
  • social analytics amp measurement
  • amplification clues trends
  • know what winning looks like
  • itrsquos as measurable or more sohellip
  • bonus idea
  • remember to HELP
  • Trine University thanks for having me
  • Slide Number 41
Page 17: Social Media and Your Circle of Influence, Past, Present, and Future

what sets you apart

bull same degree

bull similar gpa

bull an internship

bull your resumersquo

kmullett SMTrine

what sets you apart that you control

bull your visibility bull circle of influence bull knowledge outside of degree WIIFM

kmullett SMTrine

have you heard the Alec Brownstien story

whorsquos in control of your reputation

what will they find

100rsquos more

stoppingor disabling isnrsquot the same as removing

kmullett SMTrine

online reputation management

own your brand bull clog the SERPs

bull push competition off

bull proactive not reactive

bull sentiment aware

bull alertslists are crucial

kmullett SMTrine

buthellipmy privacy

bull formerly found on street corners

bull who did we do business with 30 years ago

bull distribution does not equal visibility

kmullett SMTrine

be proactive and positive

treat online reputation management as a positive ongoing activity rather than a defensive situation

kmullett BIN2011 ORM

what is Google+ is it different

itrsquos about expanding your IRL contacts regardless of which tool googlecomplus

kmullett SMTrine

social media do you own it

bull Ars Technica (suggested copyright infringement)

bull Jonathan Riverarsquos page with 47rsquo000 fans (vanity url)

bull are you relying on free services

kmullett SMTrine

jobs will change your name wonrsquot

job changes you are likely to change jobs many times in your lifetime however save for a few reasons your name will not free services come and go own a domain $10 year (do it)

kmullett SMTrine

own your brand ampor identity

control bull clog the SERPs

bull push competition or bad info down

bull be proactive not reactive

4 on page 6

7 on page 4

kmullett BIN2011 ORM

easy social media brand check

grab your brand

bull mass id check with namechkcom

kmullett SMTrine

go where the bots are

article awareness social visibility and distributing RSS

kmullett SMTrine

tell potential visitors and the search engines you have new content

measuring the right things

is this the right kind of measurement

kmullett SMTrine

social analytics amp measurement

am i popular and important yet

kmullett SMTrine

amplification clues trends

measuring brand visibility engagement reach connections and yes ROI

(twitter announces analytics Sept 13th 2011) kmullett SMTrine

know what winning looks like

more visible in search

kmullett SMTrine

if talking to me about defining ROI of social media you best be prepared with examples from your other marketing efforts

itrsquos as measurable or more sohellip

kmullett SMTrine

bonus idea

video bull differentiate from your competition

bull easy and inexpensive

bull increased visibility

kmullett SMTrine

HELP = Humanize message Encourage conversation Listen first Promote Less

remember to HELP

kmullett NCSM

Trine University thanks for having me

i leave you with this

kmullett SMTrine

kevinmullettcom twittercomkmullett facebookcomkevinmullett linkedincominkevinmullett just google ldquokevin mullettrdquo

director of product development

Social Media and Your Circle of Influence Past Present and Future Kevin Mullett

the Ketner School of Business Trine University

  • Slide Number 2
  • Slide Number 3
  • new as perception or reality
  • Slide Number 5
  • verifying claims expecting too much
  • itrsquos visibility and all about the benjamins
  • winning requires knowledge amp strategy
  • marketing resources are tight
  • who wins the intent to action war
  • does social media work
  • why donrsquot they ldquolikerdquo us
  • almost had it right
  • connecting the dots with social media
  • social media works best whenhellip
  • social is now in SERPs
  • prioritize your marketing efforts
  • what sets you apart
  • what sets you apart that you control
  • whorsquos in control of your reputation
  • online reputation management
  • buthellipmy privacy
  • be proactive and positive
  • what is Google+ is it different
  • social media do you own it
  • jobs will change your name wonrsquot
  • own your brand ampor identity
  • easy social media brand check
  • go where the bots are
  • measuring the right things
  • social analytics amp measurement
  • amplification clues trends
  • know what winning looks like
  • itrsquos as measurable or more sohellip
  • bonus idea
  • remember to HELP
  • Trine University thanks for having me
  • Slide Number 41
Page 18: Social Media and Your Circle of Influence, Past, Present, and Future

what sets you apart that you control

bull your visibility bull circle of influence bull knowledge outside of degree WIIFM

kmullett SMTrine

have you heard the Alec Brownstien story

whorsquos in control of your reputation

what will they find

100rsquos more

stoppingor disabling isnrsquot the same as removing

kmullett SMTrine

online reputation management

own your brand bull clog the SERPs

bull push competition off

bull proactive not reactive

bull sentiment aware

bull alertslists are crucial

kmullett SMTrine

buthellipmy privacy

bull formerly found on street corners

bull who did we do business with 30 years ago

bull distribution does not equal visibility

kmullett SMTrine

be proactive and positive

treat online reputation management as a positive ongoing activity rather than a defensive situation

kmullett BIN2011 ORM

what is Google+ is it different

itrsquos about expanding your IRL contacts regardless of which tool googlecomplus

kmullett SMTrine

social media do you own it

bull Ars Technica (suggested copyright infringement)

bull Jonathan Riverarsquos page with 47rsquo000 fans (vanity url)

bull are you relying on free services

kmullett SMTrine

jobs will change your name wonrsquot

job changes you are likely to change jobs many times in your lifetime however save for a few reasons your name will not free services come and go own a domain $10 year (do it)

kmullett SMTrine

own your brand ampor identity

control bull clog the SERPs

bull push competition or bad info down

bull be proactive not reactive

4 on page 6

7 on page 4

kmullett BIN2011 ORM

easy social media brand check

grab your brand

bull mass id check with namechkcom

kmullett SMTrine

go where the bots are

article awareness social visibility and distributing RSS

kmullett SMTrine

tell potential visitors and the search engines you have new content

measuring the right things

is this the right kind of measurement

kmullett SMTrine

social analytics amp measurement

am i popular and important yet

kmullett SMTrine

amplification clues trends

measuring brand visibility engagement reach connections and yes ROI

(twitter announces analytics Sept 13th 2011) kmullett SMTrine

know what winning looks like

more visible in search

kmullett SMTrine

if talking to me about defining ROI of social media you best be prepared with examples from your other marketing efforts

itrsquos as measurable or more sohellip

kmullett SMTrine

bonus idea

video bull differentiate from your competition

bull easy and inexpensive

bull increased visibility

kmullett SMTrine

HELP = Humanize message Encourage conversation Listen first Promote Less

remember to HELP

kmullett NCSM

Trine University thanks for having me

i leave you with this

kmullett SMTrine

kevinmullettcom twittercomkmullett facebookcomkevinmullett linkedincominkevinmullett just google ldquokevin mullettrdquo

director of product development

Social Media and Your Circle of Influence Past Present and Future Kevin Mullett

the Ketner School of Business Trine University

  • Slide Number 2
  • Slide Number 3
  • new as perception or reality
  • Slide Number 5
  • verifying claims expecting too much
  • itrsquos visibility and all about the benjamins
  • winning requires knowledge amp strategy
  • marketing resources are tight
  • who wins the intent to action war
  • does social media work
  • why donrsquot they ldquolikerdquo us
  • almost had it right
  • connecting the dots with social media
  • social media works best whenhellip
  • social is now in SERPs
  • prioritize your marketing efforts
  • what sets you apart
  • what sets you apart that you control
  • whorsquos in control of your reputation
  • online reputation management
  • buthellipmy privacy
  • be proactive and positive
  • what is Google+ is it different
  • social media do you own it
  • jobs will change your name wonrsquot
  • own your brand ampor identity
  • easy social media brand check
  • go where the bots are
  • measuring the right things
  • social analytics amp measurement
  • amplification clues trends
  • know what winning looks like
  • itrsquos as measurable or more sohellip
  • bonus idea
  • remember to HELP
  • Trine University thanks for having me
  • Slide Number 41
Page 19: Social Media and Your Circle of Influence, Past, Present, and Future

whorsquos in control of your reputation

what will they find

100rsquos more

stoppingor disabling isnrsquot the same as removing

kmullett SMTrine

online reputation management

own your brand bull clog the SERPs

bull push competition off

bull proactive not reactive

bull sentiment aware

bull alertslists are crucial

kmullett SMTrine

buthellipmy privacy

bull formerly found on street corners

bull who did we do business with 30 years ago

bull distribution does not equal visibility

kmullett SMTrine

be proactive and positive

treat online reputation management as a positive ongoing activity rather than a defensive situation

kmullett BIN2011 ORM

what is Google+ is it different

itrsquos about expanding your IRL contacts regardless of which tool googlecomplus

kmullett SMTrine

social media do you own it

bull Ars Technica (suggested copyright infringement)

bull Jonathan Riverarsquos page with 47rsquo000 fans (vanity url)

bull are you relying on free services

kmullett SMTrine

jobs will change your name wonrsquot

job changes you are likely to change jobs many times in your lifetime however save for a few reasons your name will not free services come and go own a domain $10 year (do it)

kmullett SMTrine

own your brand ampor identity

control bull clog the SERPs

bull push competition or bad info down

bull be proactive not reactive

4 on page 6

7 on page 4

kmullett BIN2011 ORM

easy social media brand check

grab your brand

bull mass id check with namechkcom

kmullett SMTrine

go where the bots are

article awareness social visibility and distributing RSS

kmullett SMTrine

tell potential visitors and the search engines you have new content

measuring the right things

is this the right kind of measurement

kmullett SMTrine

social analytics amp measurement

am i popular and important yet

kmullett SMTrine

amplification clues trends

measuring brand visibility engagement reach connections and yes ROI

(twitter announces analytics Sept 13th 2011) kmullett SMTrine

know what winning looks like

more visible in search

kmullett SMTrine

if talking to me about defining ROI of social media you best be prepared with examples from your other marketing efforts

itrsquos as measurable or more sohellip

kmullett SMTrine

bonus idea

video bull differentiate from your competition

bull easy and inexpensive

bull increased visibility

kmullett SMTrine

HELP = Humanize message Encourage conversation Listen first Promote Less

remember to HELP

kmullett NCSM

Trine University thanks for having me

i leave you with this

kmullett SMTrine

kevinmullettcom twittercomkmullett facebookcomkevinmullett linkedincominkevinmullett just google ldquokevin mullettrdquo

director of product development

Social Media and Your Circle of Influence Past Present and Future Kevin Mullett

the Ketner School of Business Trine University

  • Slide Number 2
  • Slide Number 3
  • new as perception or reality
  • Slide Number 5
  • verifying claims expecting too much
  • itrsquos visibility and all about the benjamins
  • winning requires knowledge amp strategy
  • marketing resources are tight
  • who wins the intent to action war
  • does social media work
  • why donrsquot they ldquolikerdquo us
  • almost had it right
  • connecting the dots with social media
  • social media works best whenhellip
  • social is now in SERPs
  • prioritize your marketing efforts
  • what sets you apart
  • what sets you apart that you control
  • whorsquos in control of your reputation
  • online reputation management
  • buthellipmy privacy
  • be proactive and positive
  • what is Google+ is it different
  • social media do you own it
  • jobs will change your name wonrsquot
  • own your brand ampor identity
  • easy social media brand check
  • go where the bots are
  • measuring the right things
  • social analytics amp measurement
  • amplification clues trends
  • know what winning looks like
  • itrsquos as measurable or more sohellip
  • bonus idea
  • remember to HELP
  • Trine University thanks for having me
  • Slide Number 41
Page 20: Social Media and Your Circle of Influence, Past, Present, and Future

online reputation management

own your brand bull clog the SERPs

bull push competition off

bull proactive not reactive

bull sentiment aware

bull alertslists are crucial

kmullett SMTrine

buthellipmy privacy

bull formerly found on street corners

bull who did we do business with 30 years ago

bull distribution does not equal visibility

kmullett SMTrine

be proactive and positive

treat online reputation management as a positive ongoing activity rather than a defensive situation

kmullett BIN2011 ORM

what is Google+ is it different

itrsquos about expanding your IRL contacts regardless of which tool googlecomplus

kmullett SMTrine

social media do you own it

bull Ars Technica (suggested copyright infringement)

bull Jonathan Riverarsquos page with 47rsquo000 fans (vanity url)

bull are you relying on free services

kmullett SMTrine

jobs will change your name wonrsquot

job changes you are likely to change jobs many times in your lifetime however save for a few reasons your name will not free services come and go own a domain $10 year (do it)

kmullett SMTrine

own your brand ampor identity

control bull clog the SERPs

bull push competition or bad info down

bull be proactive not reactive

4 on page 6

7 on page 4

kmullett BIN2011 ORM

easy social media brand check

grab your brand

bull mass id check with namechkcom

kmullett SMTrine

go where the bots are

article awareness social visibility and distributing RSS

kmullett SMTrine

tell potential visitors and the search engines you have new content

measuring the right things

is this the right kind of measurement

kmullett SMTrine

social analytics amp measurement

am i popular and important yet

kmullett SMTrine

amplification clues trends

measuring brand visibility engagement reach connections and yes ROI

(twitter announces analytics Sept 13th 2011) kmullett SMTrine

know what winning looks like

more visible in search

kmullett SMTrine

if talking to me about defining ROI of social media you best be prepared with examples from your other marketing efforts

itrsquos as measurable or more sohellip

kmullett SMTrine

bonus idea

video bull differentiate from your competition

bull easy and inexpensive

bull increased visibility

kmullett SMTrine

HELP = Humanize message Encourage conversation Listen first Promote Less

remember to HELP

kmullett NCSM

Trine University thanks for having me

i leave you with this

kmullett SMTrine

kevinmullettcom twittercomkmullett facebookcomkevinmullett linkedincominkevinmullett just google ldquokevin mullettrdquo

director of product development

Social Media and Your Circle of Influence Past Present and Future Kevin Mullett

the Ketner School of Business Trine University

  • Slide Number 2
  • Slide Number 3
  • new as perception or reality
  • Slide Number 5
  • verifying claims expecting too much
  • itrsquos visibility and all about the benjamins
  • winning requires knowledge amp strategy
  • marketing resources are tight
  • who wins the intent to action war
  • does social media work
  • why donrsquot they ldquolikerdquo us
  • almost had it right
  • connecting the dots with social media
  • social media works best whenhellip
  • social is now in SERPs
  • prioritize your marketing efforts
  • what sets you apart
  • what sets you apart that you control
  • whorsquos in control of your reputation
  • online reputation management
  • buthellipmy privacy
  • be proactive and positive
  • what is Google+ is it different
  • social media do you own it
  • jobs will change your name wonrsquot
  • own your brand ampor identity
  • easy social media brand check
  • go where the bots are
  • measuring the right things
  • social analytics amp measurement
  • amplification clues trends
  • know what winning looks like
  • itrsquos as measurable or more sohellip
  • bonus idea
  • remember to HELP
  • Trine University thanks for having me
  • Slide Number 41
Page 21: Social Media and Your Circle of Influence, Past, Present, and Future

buthellipmy privacy

bull formerly found on street corners

bull who did we do business with 30 years ago

bull distribution does not equal visibility

kmullett SMTrine

be proactive and positive

treat online reputation management as a positive ongoing activity rather than a defensive situation

kmullett BIN2011 ORM

what is Google+ is it different

itrsquos about expanding your IRL contacts regardless of which tool googlecomplus

kmullett SMTrine

social media do you own it

bull Ars Technica (suggested copyright infringement)

bull Jonathan Riverarsquos page with 47rsquo000 fans (vanity url)

bull are you relying on free services

kmullett SMTrine

jobs will change your name wonrsquot

job changes you are likely to change jobs many times in your lifetime however save for a few reasons your name will not free services come and go own a domain $10 year (do it)

kmullett SMTrine

own your brand ampor identity

control bull clog the SERPs

bull push competition or bad info down

bull be proactive not reactive

4 on page 6

7 on page 4

kmullett BIN2011 ORM

easy social media brand check

grab your brand

bull mass id check with namechkcom

kmullett SMTrine

go where the bots are

article awareness social visibility and distributing RSS

kmullett SMTrine

tell potential visitors and the search engines you have new content

measuring the right things

is this the right kind of measurement

kmullett SMTrine

social analytics amp measurement

am i popular and important yet

kmullett SMTrine

amplification clues trends

measuring brand visibility engagement reach connections and yes ROI

(twitter announces analytics Sept 13th 2011) kmullett SMTrine

know what winning looks like

more visible in search

kmullett SMTrine

if talking to me about defining ROI of social media you best be prepared with examples from your other marketing efforts

itrsquos as measurable or more sohellip

kmullett SMTrine

bonus idea

video bull differentiate from your competition

bull easy and inexpensive

bull increased visibility

kmullett SMTrine

HELP = Humanize message Encourage conversation Listen first Promote Less

remember to HELP

kmullett NCSM

Trine University thanks for having me

i leave you with this

kmullett SMTrine

kevinmullettcom twittercomkmullett facebookcomkevinmullett linkedincominkevinmullett just google ldquokevin mullettrdquo

director of product development

Social Media and Your Circle of Influence Past Present and Future Kevin Mullett

the Ketner School of Business Trine University

  • Slide Number 2
  • Slide Number 3
  • new as perception or reality
  • Slide Number 5
  • verifying claims expecting too much
  • itrsquos visibility and all about the benjamins
  • winning requires knowledge amp strategy
  • marketing resources are tight
  • who wins the intent to action war
  • does social media work
  • why donrsquot they ldquolikerdquo us
  • almost had it right
  • connecting the dots with social media
  • social media works best whenhellip
  • social is now in SERPs
  • prioritize your marketing efforts
  • what sets you apart
  • what sets you apart that you control
  • whorsquos in control of your reputation
  • online reputation management
  • buthellipmy privacy
  • be proactive and positive
  • what is Google+ is it different
  • social media do you own it
  • jobs will change your name wonrsquot
  • own your brand ampor identity
  • easy social media brand check
  • go where the bots are
  • measuring the right things
  • social analytics amp measurement
  • amplification clues trends
  • know what winning looks like
  • itrsquos as measurable or more sohellip
  • bonus idea
  • remember to HELP
  • Trine University thanks for having me
  • Slide Number 41
Page 22: Social Media and Your Circle of Influence, Past, Present, and Future

be proactive and positive

treat online reputation management as a positive ongoing activity rather than a defensive situation

kmullett BIN2011 ORM

what is Google+ is it different

itrsquos about expanding your IRL contacts regardless of which tool googlecomplus

kmullett SMTrine

social media do you own it

bull Ars Technica (suggested copyright infringement)

bull Jonathan Riverarsquos page with 47rsquo000 fans (vanity url)

bull are you relying on free services

kmullett SMTrine

jobs will change your name wonrsquot

job changes you are likely to change jobs many times in your lifetime however save for a few reasons your name will not free services come and go own a domain $10 year (do it)

kmullett SMTrine

own your brand ampor identity

control bull clog the SERPs

bull push competition or bad info down

bull be proactive not reactive

4 on page 6

7 on page 4

kmullett BIN2011 ORM

easy social media brand check

grab your brand

bull mass id check with namechkcom

kmullett SMTrine

go where the bots are

article awareness social visibility and distributing RSS

kmullett SMTrine

tell potential visitors and the search engines you have new content

measuring the right things

is this the right kind of measurement

kmullett SMTrine

social analytics amp measurement

am i popular and important yet

kmullett SMTrine

amplification clues trends

measuring brand visibility engagement reach connections and yes ROI

(twitter announces analytics Sept 13th 2011) kmullett SMTrine

know what winning looks like

more visible in search

kmullett SMTrine

if talking to me about defining ROI of social media you best be prepared with examples from your other marketing efforts

itrsquos as measurable or more sohellip

kmullett SMTrine

bonus idea

video bull differentiate from your competition

bull easy and inexpensive

bull increased visibility

kmullett SMTrine

HELP = Humanize message Encourage conversation Listen first Promote Less

remember to HELP

kmullett NCSM

Trine University thanks for having me

i leave you with this

kmullett SMTrine

kevinmullettcom twittercomkmullett facebookcomkevinmullett linkedincominkevinmullett just google ldquokevin mullettrdquo

director of product development

Social Media and Your Circle of Influence Past Present and Future Kevin Mullett

the Ketner School of Business Trine University

  • Slide Number 2
  • Slide Number 3
  • new as perception or reality
  • Slide Number 5
  • verifying claims expecting too much
  • itrsquos visibility and all about the benjamins
  • winning requires knowledge amp strategy
  • marketing resources are tight
  • who wins the intent to action war
  • does social media work
  • why donrsquot they ldquolikerdquo us
  • almost had it right
  • connecting the dots with social media
  • social media works best whenhellip
  • social is now in SERPs
  • prioritize your marketing efforts
  • what sets you apart
  • what sets you apart that you control
  • whorsquos in control of your reputation
  • online reputation management
  • buthellipmy privacy
  • be proactive and positive
  • what is Google+ is it different
  • social media do you own it
  • jobs will change your name wonrsquot
  • own your brand ampor identity
  • easy social media brand check
  • go where the bots are
  • measuring the right things
  • social analytics amp measurement
  • amplification clues trends
  • know what winning looks like
  • itrsquos as measurable or more sohellip
  • bonus idea
  • remember to HELP
  • Trine University thanks for having me
  • Slide Number 41
Page 23: Social Media and Your Circle of Influence, Past, Present, and Future

what is Google+ is it different

itrsquos about expanding your IRL contacts regardless of which tool googlecomplus

kmullett SMTrine

social media do you own it

bull Ars Technica (suggested copyright infringement)

bull Jonathan Riverarsquos page with 47rsquo000 fans (vanity url)

bull are you relying on free services

kmullett SMTrine

jobs will change your name wonrsquot

job changes you are likely to change jobs many times in your lifetime however save for a few reasons your name will not free services come and go own a domain $10 year (do it)

kmullett SMTrine

own your brand ampor identity

control bull clog the SERPs

bull push competition or bad info down

bull be proactive not reactive

4 on page 6

7 on page 4

kmullett BIN2011 ORM

easy social media brand check

grab your brand

bull mass id check with namechkcom

kmullett SMTrine

go where the bots are

article awareness social visibility and distributing RSS

kmullett SMTrine

tell potential visitors and the search engines you have new content

measuring the right things

is this the right kind of measurement

kmullett SMTrine

social analytics amp measurement

am i popular and important yet

kmullett SMTrine

amplification clues trends

measuring brand visibility engagement reach connections and yes ROI

(twitter announces analytics Sept 13th 2011) kmullett SMTrine

know what winning looks like

more visible in search

kmullett SMTrine

if talking to me about defining ROI of social media you best be prepared with examples from your other marketing efforts

itrsquos as measurable or more sohellip

kmullett SMTrine

bonus idea

video bull differentiate from your competition

bull easy and inexpensive

bull increased visibility

kmullett SMTrine

HELP = Humanize message Encourage conversation Listen first Promote Less

remember to HELP

kmullett NCSM

Trine University thanks for having me

i leave you with this

kmullett SMTrine

kevinmullettcom twittercomkmullett facebookcomkevinmullett linkedincominkevinmullett just google ldquokevin mullettrdquo

director of product development

Social Media and Your Circle of Influence Past Present and Future Kevin Mullett

the Ketner School of Business Trine University

  • Slide Number 2
  • Slide Number 3
  • new as perception or reality
  • Slide Number 5
  • verifying claims expecting too much
  • itrsquos visibility and all about the benjamins
  • winning requires knowledge amp strategy
  • marketing resources are tight
  • who wins the intent to action war
  • does social media work
  • why donrsquot they ldquolikerdquo us
  • almost had it right
  • connecting the dots with social media
  • social media works best whenhellip
  • social is now in SERPs
  • prioritize your marketing efforts
  • what sets you apart
  • what sets you apart that you control
  • whorsquos in control of your reputation
  • online reputation management
  • buthellipmy privacy
  • be proactive and positive
  • what is Google+ is it different
  • social media do you own it
  • jobs will change your name wonrsquot
  • own your brand ampor identity
  • easy social media brand check
  • go where the bots are
  • measuring the right things
  • social analytics amp measurement
  • amplification clues trends
  • know what winning looks like
  • itrsquos as measurable or more sohellip
  • bonus idea
  • remember to HELP
  • Trine University thanks for having me
  • Slide Number 41
Page 24: Social Media and Your Circle of Influence, Past, Present, and Future

social media do you own it

bull Ars Technica (suggested copyright infringement)

bull Jonathan Riverarsquos page with 47rsquo000 fans (vanity url)

bull are you relying on free services

kmullett SMTrine

jobs will change your name wonrsquot

job changes you are likely to change jobs many times in your lifetime however save for a few reasons your name will not free services come and go own a domain $10 year (do it)

kmullett SMTrine

own your brand ampor identity

control bull clog the SERPs

bull push competition or bad info down

bull be proactive not reactive

4 on page 6

7 on page 4

kmullett BIN2011 ORM

easy social media brand check

grab your brand

bull mass id check with namechkcom

kmullett SMTrine

go where the bots are

article awareness social visibility and distributing RSS

kmullett SMTrine

tell potential visitors and the search engines you have new content

measuring the right things

is this the right kind of measurement

kmullett SMTrine

social analytics amp measurement

am i popular and important yet

kmullett SMTrine

amplification clues trends

measuring brand visibility engagement reach connections and yes ROI

(twitter announces analytics Sept 13th 2011) kmullett SMTrine

know what winning looks like

more visible in search

kmullett SMTrine

if talking to me about defining ROI of social media you best be prepared with examples from your other marketing efforts

itrsquos as measurable or more sohellip

kmullett SMTrine

bonus idea

video bull differentiate from your competition

bull easy and inexpensive

bull increased visibility

kmullett SMTrine

HELP = Humanize message Encourage conversation Listen first Promote Less

remember to HELP

kmullett NCSM

Trine University thanks for having me

i leave you with this

kmullett SMTrine

kevinmullettcom twittercomkmullett facebookcomkevinmullett linkedincominkevinmullett just google ldquokevin mullettrdquo

director of product development

Social Media and Your Circle of Influence Past Present and Future Kevin Mullett

the Ketner School of Business Trine University

  • Slide Number 2
  • Slide Number 3
  • new as perception or reality
  • Slide Number 5
  • verifying claims expecting too much
  • itrsquos visibility and all about the benjamins
  • winning requires knowledge amp strategy
  • marketing resources are tight
  • who wins the intent to action war
  • does social media work
  • why donrsquot they ldquolikerdquo us
  • almost had it right
  • connecting the dots with social media
  • social media works best whenhellip
  • social is now in SERPs
  • prioritize your marketing efforts
  • what sets you apart
  • what sets you apart that you control
  • whorsquos in control of your reputation
  • online reputation management
  • buthellipmy privacy
  • be proactive and positive
  • what is Google+ is it different
  • social media do you own it
  • jobs will change your name wonrsquot
  • own your brand ampor identity
  • easy social media brand check
  • go where the bots are
  • measuring the right things
  • social analytics amp measurement
  • amplification clues trends
  • know what winning looks like
  • itrsquos as measurable or more sohellip
  • bonus idea
  • remember to HELP
  • Trine University thanks for having me
  • Slide Number 41
Page 25: Social Media and Your Circle of Influence, Past, Present, and Future

jobs will change your name wonrsquot

job changes you are likely to change jobs many times in your lifetime however save for a few reasons your name will not free services come and go own a domain $10 year (do it)

kmullett SMTrine

own your brand ampor identity

control bull clog the SERPs

bull push competition or bad info down

bull be proactive not reactive

4 on page 6

7 on page 4

kmullett BIN2011 ORM

easy social media brand check

grab your brand

bull mass id check with namechkcom

kmullett SMTrine

go where the bots are

article awareness social visibility and distributing RSS

kmullett SMTrine

tell potential visitors and the search engines you have new content

measuring the right things

is this the right kind of measurement

kmullett SMTrine

social analytics amp measurement

am i popular and important yet

kmullett SMTrine

amplification clues trends

measuring brand visibility engagement reach connections and yes ROI

(twitter announces analytics Sept 13th 2011) kmullett SMTrine

know what winning looks like

more visible in search

kmullett SMTrine

if talking to me about defining ROI of social media you best be prepared with examples from your other marketing efforts

itrsquos as measurable or more sohellip

kmullett SMTrine

bonus idea

video bull differentiate from your competition

bull easy and inexpensive

bull increased visibility

kmullett SMTrine

HELP = Humanize message Encourage conversation Listen first Promote Less

remember to HELP

kmullett NCSM

Trine University thanks for having me

i leave you with this

kmullett SMTrine

kevinmullettcom twittercomkmullett facebookcomkevinmullett linkedincominkevinmullett just google ldquokevin mullettrdquo

director of product development

Social Media and Your Circle of Influence Past Present and Future Kevin Mullett

the Ketner School of Business Trine University

  • Slide Number 2
  • Slide Number 3
  • new as perception or reality
  • Slide Number 5
  • verifying claims expecting too much
  • itrsquos visibility and all about the benjamins
  • winning requires knowledge amp strategy
  • marketing resources are tight
  • who wins the intent to action war
  • does social media work
  • why donrsquot they ldquolikerdquo us
  • almost had it right
  • connecting the dots with social media
  • social media works best whenhellip
  • social is now in SERPs
  • prioritize your marketing efforts
  • what sets you apart
  • what sets you apart that you control
  • whorsquos in control of your reputation
  • online reputation management
  • buthellipmy privacy
  • be proactive and positive
  • what is Google+ is it different
  • social media do you own it
  • jobs will change your name wonrsquot
  • own your brand ampor identity
  • easy social media brand check
  • go where the bots are
  • measuring the right things
  • social analytics amp measurement
  • amplification clues trends
  • know what winning looks like
  • itrsquos as measurable or more sohellip
  • bonus idea
  • remember to HELP
  • Trine University thanks for having me
  • Slide Number 41
Page 26: Social Media and Your Circle of Influence, Past, Present, and Future

own your brand ampor identity

control bull clog the SERPs

bull push competition or bad info down

bull be proactive not reactive

4 on page 6

7 on page 4

kmullett BIN2011 ORM

easy social media brand check

grab your brand

bull mass id check with namechkcom

kmullett SMTrine

go where the bots are

article awareness social visibility and distributing RSS

kmullett SMTrine

tell potential visitors and the search engines you have new content

measuring the right things

is this the right kind of measurement

kmullett SMTrine

social analytics amp measurement

am i popular and important yet

kmullett SMTrine

amplification clues trends

measuring brand visibility engagement reach connections and yes ROI

(twitter announces analytics Sept 13th 2011) kmullett SMTrine

know what winning looks like

more visible in search

kmullett SMTrine

if talking to me about defining ROI of social media you best be prepared with examples from your other marketing efforts

itrsquos as measurable or more sohellip

kmullett SMTrine

bonus idea

video bull differentiate from your competition

bull easy and inexpensive

bull increased visibility

kmullett SMTrine

HELP = Humanize message Encourage conversation Listen first Promote Less

remember to HELP

kmullett NCSM

Trine University thanks for having me

i leave you with this

kmullett SMTrine

kevinmullettcom twittercomkmullett facebookcomkevinmullett linkedincominkevinmullett just google ldquokevin mullettrdquo

director of product development

Social Media and Your Circle of Influence Past Present and Future Kevin Mullett

the Ketner School of Business Trine University

  • Slide Number 2
  • Slide Number 3
  • new as perception or reality
  • Slide Number 5
  • verifying claims expecting too much
  • itrsquos visibility and all about the benjamins
  • winning requires knowledge amp strategy
  • marketing resources are tight
  • who wins the intent to action war
  • does social media work
  • why donrsquot they ldquolikerdquo us
  • almost had it right
  • connecting the dots with social media
  • social media works best whenhellip
  • social is now in SERPs
  • prioritize your marketing efforts
  • what sets you apart
  • what sets you apart that you control
  • whorsquos in control of your reputation
  • online reputation management
  • buthellipmy privacy
  • be proactive and positive
  • what is Google+ is it different
  • social media do you own it
  • jobs will change your name wonrsquot
  • own your brand ampor identity
  • easy social media brand check
  • go where the bots are
  • measuring the right things
  • social analytics amp measurement
  • amplification clues trends
  • know what winning looks like
  • itrsquos as measurable or more sohellip
  • bonus idea
  • remember to HELP
  • Trine University thanks for having me
  • Slide Number 41
Page 27: Social Media and Your Circle of Influence, Past, Present, and Future

easy social media brand check

grab your brand

bull mass id check with namechkcom

kmullett SMTrine

go where the bots are

article awareness social visibility and distributing RSS

kmullett SMTrine

tell potential visitors and the search engines you have new content

measuring the right things

is this the right kind of measurement

kmullett SMTrine

social analytics amp measurement

am i popular and important yet

kmullett SMTrine

amplification clues trends

measuring brand visibility engagement reach connections and yes ROI

(twitter announces analytics Sept 13th 2011) kmullett SMTrine

know what winning looks like

more visible in search

kmullett SMTrine

if talking to me about defining ROI of social media you best be prepared with examples from your other marketing efforts

itrsquos as measurable or more sohellip

kmullett SMTrine

bonus idea

video bull differentiate from your competition

bull easy and inexpensive

bull increased visibility

kmullett SMTrine

HELP = Humanize message Encourage conversation Listen first Promote Less

remember to HELP

kmullett NCSM

Trine University thanks for having me

i leave you with this

kmullett SMTrine

kevinmullettcom twittercomkmullett facebookcomkevinmullett linkedincominkevinmullett just google ldquokevin mullettrdquo

director of product development

Social Media and Your Circle of Influence Past Present and Future Kevin Mullett

the Ketner School of Business Trine University

  • Slide Number 2
  • Slide Number 3
  • new as perception or reality
  • Slide Number 5
  • verifying claims expecting too much
  • itrsquos visibility and all about the benjamins
  • winning requires knowledge amp strategy
  • marketing resources are tight
  • who wins the intent to action war
  • does social media work
  • why donrsquot they ldquolikerdquo us
  • almost had it right
  • connecting the dots with social media
  • social media works best whenhellip
  • social is now in SERPs
  • prioritize your marketing efforts
  • what sets you apart
  • what sets you apart that you control
  • whorsquos in control of your reputation
  • online reputation management
  • buthellipmy privacy
  • be proactive and positive
  • what is Google+ is it different
  • social media do you own it
  • jobs will change your name wonrsquot
  • own your brand ampor identity
  • easy social media brand check
  • go where the bots are
  • measuring the right things
  • social analytics amp measurement
  • amplification clues trends
  • know what winning looks like
  • itrsquos as measurable or more sohellip
  • bonus idea
  • remember to HELP
  • Trine University thanks for having me
  • Slide Number 41
Page 28: Social Media and Your Circle of Influence, Past, Present, and Future

go where the bots are

article awareness social visibility and distributing RSS

kmullett SMTrine

tell potential visitors and the search engines you have new content

measuring the right things

is this the right kind of measurement

kmullett SMTrine

social analytics amp measurement

am i popular and important yet

kmullett SMTrine

amplification clues trends

measuring brand visibility engagement reach connections and yes ROI

(twitter announces analytics Sept 13th 2011) kmullett SMTrine

know what winning looks like

more visible in search

kmullett SMTrine

if talking to me about defining ROI of social media you best be prepared with examples from your other marketing efforts

itrsquos as measurable or more sohellip

kmullett SMTrine

bonus idea

video bull differentiate from your competition

bull easy and inexpensive

bull increased visibility

kmullett SMTrine

HELP = Humanize message Encourage conversation Listen first Promote Less

remember to HELP

kmullett NCSM

Trine University thanks for having me

i leave you with this

kmullett SMTrine

kevinmullettcom twittercomkmullett facebookcomkevinmullett linkedincominkevinmullett just google ldquokevin mullettrdquo

director of product development

Social Media and Your Circle of Influence Past Present and Future Kevin Mullett

the Ketner School of Business Trine University

  • Slide Number 2
  • Slide Number 3
  • new as perception or reality
  • Slide Number 5
  • verifying claims expecting too much
  • itrsquos visibility and all about the benjamins
  • winning requires knowledge amp strategy
  • marketing resources are tight
  • who wins the intent to action war
  • does social media work
  • why donrsquot they ldquolikerdquo us
  • almost had it right
  • connecting the dots with social media
  • social media works best whenhellip
  • social is now in SERPs
  • prioritize your marketing efforts
  • what sets you apart
  • what sets you apart that you control
  • whorsquos in control of your reputation
  • online reputation management
  • buthellipmy privacy
  • be proactive and positive
  • what is Google+ is it different
  • social media do you own it
  • jobs will change your name wonrsquot
  • own your brand ampor identity
  • easy social media brand check
  • go where the bots are
  • measuring the right things
  • social analytics amp measurement
  • amplification clues trends
  • know what winning looks like
  • itrsquos as measurable or more sohellip
  • bonus idea
  • remember to HELP
  • Trine University thanks for having me
  • Slide Number 41
Page 29: Social Media and Your Circle of Influence, Past, Present, and Future

measuring the right things

is this the right kind of measurement

kmullett SMTrine

social analytics amp measurement

am i popular and important yet

kmullett SMTrine

amplification clues trends

measuring brand visibility engagement reach connections and yes ROI

(twitter announces analytics Sept 13th 2011) kmullett SMTrine

know what winning looks like

more visible in search

kmullett SMTrine

if talking to me about defining ROI of social media you best be prepared with examples from your other marketing efforts

itrsquos as measurable or more sohellip

kmullett SMTrine

bonus idea

video bull differentiate from your competition

bull easy and inexpensive

bull increased visibility

kmullett SMTrine

HELP = Humanize message Encourage conversation Listen first Promote Less

remember to HELP

kmullett NCSM

Trine University thanks for having me

i leave you with this

kmullett SMTrine

kevinmullettcom twittercomkmullett facebookcomkevinmullett linkedincominkevinmullett just google ldquokevin mullettrdquo

director of product development

Social Media and Your Circle of Influence Past Present and Future Kevin Mullett

the Ketner School of Business Trine University

  • Slide Number 2
  • Slide Number 3
  • new as perception or reality
  • Slide Number 5
  • verifying claims expecting too much
  • itrsquos visibility and all about the benjamins
  • winning requires knowledge amp strategy
  • marketing resources are tight
  • who wins the intent to action war
  • does social media work
  • why donrsquot they ldquolikerdquo us
  • almost had it right
  • connecting the dots with social media
  • social media works best whenhellip
  • social is now in SERPs
  • prioritize your marketing efforts
  • what sets you apart
  • what sets you apart that you control
  • whorsquos in control of your reputation
  • online reputation management
  • buthellipmy privacy
  • be proactive and positive
  • what is Google+ is it different
  • social media do you own it
  • jobs will change your name wonrsquot
  • own your brand ampor identity
  • easy social media brand check
  • go where the bots are
  • measuring the right things
  • social analytics amp measurement
  • amplification clues trends
  • know what winning looks like
  • itrsquos as measurable or more sohellip
  • bonus idea
  • remember to HELP
  • Trine University thanks for having me
  • Slide Number 41
Page 30: Social Media and Your Circle of Influence, Past, Present, and Future

social analytics amp measurement

am i popular and important yet

kmullett SMTrine

amplification clues trends

measuring brand visibility engagement reach connections and yes ROI

(twitter announces analytics Sept 13th 2011) kmullett SMTrine

know what winning looks like

more visible in search

kmullett SMTrine

if talking to me about defining ROI of social media you best be prepared with examples from your other marketing efforts

itrsquos as measurable or more sohellip

kmullett SMTrine

bonus idea

video bull differentiate from your competition

bull easy and inexpensive

bull increased visibility

kmullett SMTrine

HELP = Humanize message Encourage conversation Listen first Promote Less

remember to HELP

kmullett NCSM

Trine University thanks for having me

i leave you with this

kmullett SMTrine

kevinmullettcom twittercomkmullett facebookcomkevinmullett linkedincominkevinmullett just google ldquokevin mullettrdquo

director of product development

Social Media and Your Circle of Influence Past Present and Future Kevin Mullett

the Ketner School of Business Trine University

  • Slide Number 2
  • Slide Number 3
  • new as perception or reality
  • Slide Number 5
  • verifying claims expecting too much
  • itrsquos visibility and all about the benjamins
  • winning requires knowledge amp strategy
  • marketing resources are tight
  • who wins the intent to action war
  • does social media work
  • why donrsquot they ldquolikerdquo us
  • almost had it right
  • connecting the dots with social media
  • social media works best whenhellip
  • social is now in SERPs
  • prioritize your marketing efforts
  • what sets you apart
  • what sets you apart that you control
  • whorsquos in control of your reputation
  • online reputation management
  • buthellipmy privacy
  • be proactive and positive
  • what is Google+ is it different
  • social media do you own it
  • jobs will change your name wonrsquot
  • own your brand ampor identity
  • easy social media brand check
  • go where the bots are
  • measuring the right things
  • social analytics amp measurement
  • amplification clues trends
  • know what winning looks like
  • itrsquos as measurable or more sohellip
  • bonus idea
  • remember to HELP
  • Trine University thanks for having me
  • Slide Number 41
Page 31: Social Media and Your Circle of Influence, Past, Present, and Future

amplification clues trends

measuring brand visibility engagement reach connections and yes ROI

(twitter announces analytics Sept 13th 2011) kmullett SMTrine

know what winning looks like

more visible in search

kmullett SMTrine

if talking to me about defining ROI of social media you best be prepared with examples from your other marketing efforts

itrsquos as measurable or more sohellip

kmullett SMTrine

bonus idea

video bull differentiate from your competition

bull easy and inexpensive

bull increased visibility

kmullett SMTrine

HELP = Humanize message Encourage conversation Listen first Promote Less

remember to HELP

kmullett NCSM

Trine University thanks for having me

i leave you with this

kmullett SMTrine

kevinmullettcom twittercomkmullett facebookcomkevinmullett linkedincominkevinmullett just google ldquokevin mullettrdquo

director of product development

Social Media and Your Circle of Influence Past Present and Future Kevin Mullett

the Ketner School of Business Trine University

  • Slide Number 2
  • Slide Number 3
  • new as perception or reality
  • Slide Number 5
  • verifying claims expecting too much
  • itrsquos visibility and all about the benjamins
  • winning requires knowledge amp strategy
  • marketing resources are tight
  • who wins the intent to action war
  • does social media work
  • why donrsquot they ldquolikerdquo us
  • almost had it right
  • connecting the dots with social media
  • social media works best whenhellip
  • social is now in SERPs
  • prioritize your marketing efforts
  • what sets you apart
  • what sets you apart that you control
  • whorsquos in control of your reputation
  • online reputation management
  • buthellipmy privacy
  • be proactive and positive
  • what is Google+ is it different
  • social media do you own it
  • jobs will change your name wonrsquot
  • own your brand ampor identity
  • easy social media brand check
  • go where the bots are
  • measuring the right things
  • social analytics amp measurement
  • amplification clues trends
  • know what winning looks like
  • itrsquos as measurable or more sohellip
  • bonus idea
  • remember to HELP
  • Trine University thanks for having me
  • Slide Number 41
Page 32: Social Media and Your Circle of Influence, Past, Present, and Future

know what winning looks like

more visible in search

kmullett SMTrine

if talking to me about defining ROI of social media you best be prepared with examples from your other marketing efforts

itrsquos as measurable or more sohellip

kmullett SMTrine

bonus idea

video bull differentiate from your competition

bull easy and inexpensive

bull increased visibility

kmullett SMTrine

HELP = Humanize message Encourage conversation Listen first Promote Less

remember to HELP

kmullett NCSM

Trine University thanks for having me

i leave you with this

kmullett SMTrine

kevinmullettcom twittercomkmullett facebookcomkevinmullett linkedincominkevinmullett just google ldquokevin mullettrdquo

director of product development

Social Media and Your Circle of Influence Past Present and Future Kevin Mullett

the Ketner School of Business Trine University

  • Slide Number 2
  • Slide Number 3
  • new as perception or reality
  • Slide Number 5
  • verifying claims expecting too much
  • itrsquos visibility and all about the benjamins
  • winning requires knowledge amp strategy
  • marketing resources are tight
  • who wins the intent to action war
  • does social media work
  • why donrsquot they ldquolikerdquo us
  • almost had it right
  • connecting the dots with social media
  • social media works best whenhellip
  • social is now in SERPs
  • prioritize your marketing efforts
  • what sets you apart
  • what sets you apart that you control
  • whorsquos in control of your reputation
  • online reputation management
  • buthellipmy privacy
  • be proactive and positive
  • what is Google+ is it different
  • social media do you own it
  • jobs will change your name wonrsquot
  • own your brand ampor identity
  • easy social media brand check
  • go where the bots are
  • measuring the right things
  • social analytics amp measurement
  • amplification clues trends
  • know what winning looks like
  • itrsquos as measurable or more sohellip
  • bonus idea
  • remember to HELP
  • Trine University thanks for having me
  • Slide Number 41
Page 33: Social Media and Your Circle of Influence, Past, Present, and Future

if talking to me about defining ROI of social media you best be prepared with examples from your other marketing efforts

itrsquos as measurable or more sohellip

kmullett SMTrine

bonus idea

video bull differentiate from your competition

bull easy and inexpensive

bull increased visibility

kmullett SMTrine

HELP = Humanize message Encourage conversation Listen first Promote Less

remember to HELP

kmullett NCSM

Trine University thanks for having me

i leave you with this

kmullett SMTrine

kevinmullettcom twittercomkmullett facebookcomkevinmullett linkedincominkevinmullett just google ldquokevin mullettrdquo

director of product development

Social Media and Your Circle of Influence Past Present and Future Kevin Mullett

the Ketner School of Business Trine University

  • Slide Number 2
  • Slide Number 3
  • new as perception or reality
  • Slide Number 5
  • verifying claims expecting too much
  • itrsquos visibility and all about the benjamins
  • winning requires knowledge amp strategy
  • marketing resources are tight
  • who wins the intent to action war
  • does social media work
  • why donrsquot they ldquolikerdquo us
  • almost had it right
  • connecting the dots with social media
  • social media works best whenhellip
  • social is now in SERPs
  • prioritize your marketing efforts
  • what sets you apart
  • what sets you apart that you control
  • whorsquos in control of your reputation
  • online reputation management
  • buthellipmy privacy
  • be proactive and positive
  • what is Google+ is it different
  • social media do you own it
  • jobs will change your name wonrsquot
  • own your brand ampor identity
  • easy social media brand check
  • go where the bots are
  • measuring the right things
  • social analytics amp measurement
  • amplification clues trends
  • know what winning looks like
  • itrsquos as measurable or more sohellip
  • bonus idea
  • remember to HELP
  • Trine University thanks for having me
  • Slide Number 41
Page 34: Social Media and Your Circle of Influence, Past, Present, and Future

bonus idea

video bull differentiate from your competition

bull easy and inexpensive

bull increased visibility

kmullett SMTrine

HELP = Humanize message Encourage conversation Listen first Promote Less

remember to HELP

kmullett NCSM

Trine University thanks for having me

i leave you with this

kmullett SMTrine

kevinmullettcom twittercomkmullett facebookcomkevinmullett linkedincominkevinmullett just google ldquokevin mullettrdquo

director of product development

Social Media and Your Circle of Influence Past Present and Future Kevin Mullett

the Ketner School of Business Trine University

  • Slide Number 2
  • Slide Number 3
  • new as perception or reality
  • Slide Number 5
  • verifying claims expecting too much
  • itrsquos visibility and all about the benjamins
  • winning requires knowledge amp strategy
  • marketing resources are tight
  • who wins the intent to action war
  • does social media work
  • why donrsquot they ldquolikerdquo us
  • almost had it right
  • connecting the dots with social media
  • social media works best whenhellip
  • social is now in SERPs
  • prioritize your marketing efforts
  • what sets you apart
  • what sets you apart that you control
  • whorsquos in control of your reputation
  • online reputation management
  • buthellipmy privacy
  • be proactive and positive
  • what is Google+ is it different
  • social media do you own it
  • jobs will change your name wonrsquot
  • own your brand ampor identity
  • easy social media brand check
  • go where the bots are
  • measuring the right things
  • social analytics amp measurement
  • amplification clues trends
  • know what winning looks like
  • itrsquos as measurable or more sohellip
  • bonus idea
  • remember to HELP
  • Trine University thanks for having me
  • Slide Number 41
Page 35: Social Media and Your Circle of Influence, Past, Present, and Future

HELP = Humanize message Encourage conversation Listen first Promote Less

remember to HELP

kmullett NCSM

Trine University thanks for having me

i leave you with this

kmullett SMTrine

kevinmullettcom twittercomkmullett facebookcomkevinmullett linkedincominkevinmullett just google ldquokevin mullettrdquo

director of product development

Social Media and Your Circle of Influence Past Present and Future Kevin Mullett

the Ketner School of Business Trine University

  • Slide Number 2
  • Slide Number 3
  • new as perception or reality
  • Slide Number 5
  • verifying claims expecting too much
  • itrsquos visibility and all about the benjamins
  • winning requires knowledge amp strategy
  • marketing resources are tight
  • who wins the intent to action war
  • does social media work
  • why donrsquot they ldquolikerdquo us
  • almost had it right
  • connecting the dots with social media
  • social media works best whenhellip
  • social is now in SERPs
  • prioritize your marketing efforts
  • what sets you apart
  • what sets you apart that you control
  • whorsquos in control of your reputation
  • online reputation management
  • buthellipmy privacy
  • be proactive and positive
  • what is Google+ is it different
  • social media do you own it
  • jobs will change your name wonrsquot
  • own your brand ampor identity
  • easy social media brand check
  • go where the bots are
  • measuring the right things
  • social analytics amp measurement
  • amplification clues trends
  • know what winning looks like
  • itrsquos as measurable or more sohellip
  • bonus idea
  • remember to HELP
  • Trine University thanks for having me
  • Slide Number 41
Page 36: Social Media and Your Circle of Influence, Past, Present, and Future

Trine University thanks for having me

i leave you with this

kmullett SMTrine

kevinmullettcom twittercomkmullett facebookcomkevinmullett linkedincominkevinmullett just google ldquokevin mullettrdquo

director of product development

Social Media and Your Circle of Influence Past Present and Future Kevin Mullett

the Ketner School of Business Trine University

  • Slide Number 2
  • Slide Number 3
  • new as perception or reality
  • Slide Number 5
  • verifying claims expecting too much
  • itrsquos visibility and all about the benjamins
  • winning requires knowledge amp strategy
  • marketing resources are tight
  • who wins the intent to action war
  • does social media work
  • why donrsquot they ldquolikerdquo us
  • almost had it right
  • connecting the dots with social media
  • social media works best whenhellip
  • social is now in SERPs
  • prioritize your marketing efforts
  • what sets you apart
  • what sets you apart that you control
  • whorsquos in control of your reputation
  • online reputation management
  • buthellipmy privacy
  • be proactive and positive
  • what is Google+ is it different
  • social media do you own it
  • jobs will change your name wonrsquot
  • own your brand ampor identity
  • easy social media brand check
  • go where the bots are
  • measuring the right things
  • social analytics amp measurement
  • amplification clues trends
  • know what winning looks like
  • itrsquos as measurable or more sohellip
  • bonus idea
  • remember to HELP
  • Trine University thanks for having me
  • Slide Number 41
Page 37: Social Media and Your Circle of Influence, Past, Present, and Future

kevinmullettcom twittercomkmullett facebookcomkevinmullett linkedincominkevinmullett just google ldquokevin mullettrdquo

director of product development

Social Media and Your Circle of Influence Past Present and Future Kevin Mullett

the Ketner School of Business Trine University

  • Slide Number 2
  • Slide Number 3
  • new as perception or reality
  • Slide Number 5
  • verifying claims expecting too much
  • itrsquos visibility and all about the benjamins
  • winning requires knowledge amp strategy
  • marketing resources are tight
  • who wins the intent to action war
  • does social media work
  • why donrsquot they ldquolikerdquo us
  • almost had it right
  • connecting the dots with social media
  • social media works best whenhellip
  • social is now in SERPs
  • prioritize your marketing efforts
  • what sets you apart
  • what sets you apart that you control
  • whorsquos in control of your reputation
  • online reputation management
  • buthellipmy privacy
  • be proactive and positive
  • what is Google+ is it different
  • social media do you own it
  • jobs will change your name wonrsquot
  • own your brand ampor identity
  • easy social media brand check
  • go where the bots are
  • measuring the right things
  • social analytics amp measurement
  • amplification clues trends
  • know what winning looks like
  • itrsquos as measurable or more sohellip
  • bonus idea
  • remember to HELP
  • Trine University thanks for having me
  • Slide Number 41