social, self-service bi - turning data into action

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Social, Self-Service BI: From Data to Action

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According to Forrester Research, the number of people using BI in the average enterprise is still mostly in a 3% — 8% range.* BI is till the domain of IT and analysts, not business users who need to make fast decisions with the right information at their fingertips.The next generation BI solution brings the social networking phenomenon into the analytical environment and provides a new way to accomplish business tasks. We will discuss how you can enable your business users to be active instead of passive. Deliver insights instead of just data. Embrace the power of the group and socially drive decisions.

TRANSCRIPT

Page 1: Social, Self-Service BI - Turning Data into Action

Social, Self-Service BI: From Data to Action

Page 2: Social, Self-Service BI - Turning Data into Action

What do we see in the market today?

Page 3: Social, Self-Service BI - Turning Data into Action

Speed of making a decision is becoming incredibly

important

Page 4: Social, Self-Service BI - Turning Data into Action

Traditional BI did not deliver on its promised value

Page 5: Social, Self-Service BI - Turning Data into Action

Analytical tools are still too complicated

for business users to use

Page 6: Social, Self-Service BI - Turning Data into Action

IT & analysts are swamped with requests to generate reports

Page 8: Social, Self-Service BI - Turning Data into Action

Data insights get lost outside of the BI system

Page 9: Social, Self-Service BI - Turning Data into Action

Business Intelligence 3.0 Revolution

Page 10: Social, Self-Service BI - Turning Data into Action

67% of CIO’s said that improving employee productivity would be a major focus in

2011. CIO magazine, survey determining CIO priorities in

2011

Page 11: Social, Self-Service BI - Turning Data into Action

#1 - Make Powerful Analytics Simple

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It’s all about Contextual Discovery

Delivering relevant data without the need to search

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Instead of spending hours on research, we collaborate with others to find and

share information.

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Think and Work Together

Share insights and learn from others

Build the Corporate Intelligence

#2 - Bring Social to BI to Improve Enterprise Collaboration

Page 15: Social, Self-Service BI - Turning Data into Action

Why all the hype about ‘Going Social’?

Page 16: Social, Self-Service BI - Turning Data into Action

Today’s enterprise is very “records-centric”

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BI 3.0 is about being “people-centric”

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Before AfterDifficulty locating experts Automatic identification and location of experts

Struggling to find needed info More relevant, streamlined information flow

Valuable expertise not stored Expertise naturally captured for reuse

New hires ramp up slowly New hires learn their job faster

Hard to organize work Information organized socially and contextually

Processes limited in scale Processes that will scale globally

Closed work processes More open & participative (yet compliant) work processes

Managers with limited view Managers with real-time view of work activities

Business Intelligence 3.0

Page 19: Social, Self-Service BI - Turning Data into Action

Demonstrationhttp://www.panorama.com/products/

demo.html

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Relevancy in BI = Data + Interests + Social

DATA

- Friends- Discussions- Annotations

- Insights - Exceptions- Models

- Tags- Likes- Visits

INTERESTS

FRIENDS

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Help your users Focus on the Relevant

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Faster move from data to action

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Better decisions through the power of collective intelligence

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Management Reviews Made Efficient

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Improved knowledge retention (with better opportunities to

capture previously tactic knowledge)

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User Scenarios

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Empowering field organizations

“As a VP Sales, most of my team are remote and in the field, I need them to have tools for discovery and collaboration between themselves and HQ.”

Solution

Benefits

• Collaborative decision making platform to find the right insight and people quickly

• Increased customer satisfaction • Increased revenue per customer• Decreased idle time and operational

costs

James Madden – VP Sales

Challenge

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Empowering Sales & Operations planning

“As a VP Operation, my task is to synchronize the key stakeholders in the sales and operation planning process, ensuring an efficient supply chain and delivery .”

Challenge

Solution

Benefits

• Social intelligence helps us align the relevant members & engage in cross functional discussions

• Efficient supply chain process• On time delivery according to plan• Learning from past mistakes, improving

our process after each collaborative meeting

Garry Jones – VP Ops

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Empowering Ad-hoc project teams

“We are tasked to deal with a key integration project, consolidating data from the enterprise, analyzing it and making decisions on the best path forward.”

Challenge

Solution

Benefits

• We sit in different offices, homes, and different time zones, social intelligence increased our productivity.

• We successfully used the power of collective intelligence to make better decisions.

• All the data, context and process is kept in the system helping the enterprise grow it’s corporate intelligence.

Gail Sanders – Team LeaderBen Spencer – Team MemberJulie Cohen – Team memberSandy Gibson – Team member

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Empowering Management teams

“As a CEO, I ensure the company execute out strategy according to our plans. I need to measure our progress and align our resources to deal with market conditions.”

Challenge

Solution

Benefits

• Measure the company’s performance and find areas that need more attention.

• Via social intelligence I can point to specific data and ask for further investigation by the relevant team members.

• All the executives are aligned.• Productivity is higher, as

measurement, analysis and collaboration is done in one place.

• We execute better according to our strategy.

Jack Mead – CEO

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Necto End-to-End BI SuiteIntuitive & Interactive for Business Users

Complete Web-based experience

Visuals(i.e

treemaps)

Analytics Social Intelligenc

e

Reporting

WorkBoards

KPI’s

Automated Insights

Office Integration

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Financial Services Healthcare Retail & DistributionManufacturing Telecom, Media & Entertainment

Over 1,600 customers worldwide

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Panorama + MicrosoftShane Davies, Senior ISV Partner Account Manager

Microsoft Canada

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Partnership with Microsoft

Global ISV partner

Managed in US, Canada, UK, Germany subs

Working relationship in other subs such as Singapore, Japan, Israel, France

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Support all major current & future MS technologies:

SQL | MSAS 2008 R2 | MOSS 2010 | SQL 2011| Azure

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First partner to fully support SQL 2011 platform (Denali,

Crescent) on the release day

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Necto for Azure

www.panorama.com/azure

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• Integrated with SharePoint Fast Search• Context archiving in SharePoint• Connect structured data from Analysis Services

to unstructured data from SharePoint

Empowering SharePoint with Social Intelligence

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Get in touch:[email protected]

Follow us on Twitter:www.panorama.com/twitter

Panorama Software on Facebook:www.panorama.com/facebook

Panorama Software on Linkedin:www.panorama.com/linkedin

BI Industry News: www.panorama.com/industry-news

Live Q & A