subex corporate presentation - nasscomold.nasscom.in/sites/default/files/corporate...

www.subex.com Private & ConfidentialPrivate & Confidentialwww.subex.comwww.subex.com

Presented by: Product MarketingMarch 2015

Subex Corporate Presentation

www.subex.com Private & ConfidentialPrivate & Confidentialwww.subex.com Private & Confidentialwww.subex.com2

Certain statements in this presentation concerning our future growth prospects areforward looking statements, which involve a number of risks, and uncertainties that couldcause actual results to differ materially from those in such forward looking statements.The risks and uncertainties relating to these statements include, but are not limited to,fluctuations in earnings, our ability to successfully integrate acquisitions, competition inour areas of business, client concentration, liability for damages in our contracts,withdrawal of tax incentives, political instability, unauthorized use of our intellectualproperty and general economic conditions affecting our industry

Forward looking statement


Subex at a glance

www.subex.com Private & ConfidentialPrivate & Confidentialwww.subex.com Private & Confidentialwww.subex.com

Subex Today

4

Financial Strength

More than US$ 60M in Revenue

EBITDA higher than most other BSS vendors in the market

Strong Subexian Base

Global workforce, with local presence at all locations

Over 800+ Subexiansworking together to deliver market leading software products

Global Presence

Development centers in India, US and UK

Over 200 customers and 300+ installations in over 70 countries

Customers include 28 of top 50 operators* and 33 of the world’s 50 biggest telecom service providers worldwide

*GTB Carrier Guide, 2011 ; #Forbes’ Global 2000 list, 2011

Thought Leadership

Comprehensive B/OSS product suite

Pioneers in CAPEX Optimization

Market Leader in Financial Assurance 2012, Frost & Sullivan

GTB Innovation Award 2014 with Telstra

Pipeline Innovation Award 2013


Thought Leadership

5

16

700+

Patents globally – 8 granted, 8 pending approval

Engineers working on creating world-leading IP

TMF GSMA GSC CFCA FIINA

Forum Memberships


Denver, USA

London, UK

Dubai, UAE

Bangalore, India

Singapore

Subex – Global Footprint


Understanding the Telecom Business


What are we seeing in the market…

8

Increasing commoditization

Shrinkingmargins

Proliferation of devices, services

Regulatory demands

Newbusiness models & strategies

B/OSS Today


What are we seeing in the market…

9

Improve their responsiveness

Need to respond in days, not

weeks or months

Focus on customers

• Really “know” the customer

• Improve all aspects of customer experience

• Understand and leverage churn

Sweat their assets

• Know their network and services better

• Identify and remove process bottlenecks

• Leverage their biggest asset – data

CSPs know they need to:


The Subex Value Proposition


The need to plug the Business Optimisation gap…

11

Business Optimisation Systems

Business Optimisation is about monitoring those processes

and systems, ensuring they are working as intended,

correcting when not and ultimately optimising themSource: Analysys Mason, 2013

Business Analytics

Fraud Mgmt.

Revenue Assurance

Risk Mgmt.Analysis

• Regulatory requirements• Operational management• Sales channel analysis• Service analysis• Price modelling

• Consumer• Inter-carrier• Roaming• Content

• Switch to bill• Roaming• Leased line• Re-rating• Network cost management

• Credit checking• Partner liability• Time to exhaustion of asset• Channel liabilities

BSS environments consist of

thousands of systems

Hundreds of complex processes span

those systems & people

Significant data inconsistencies and

process gaps exist

“Are they working as intended?”

How do we know?


Figure 21: Business optimisation systems revenue by region, worldwide,2012–2017 [Source: Analysys Mason, 2013]

• Both developed and emerging markets are set for growth, as CSPsadopt different use cases according to levels of market maturity.

• CSPs in NA are willing to adopt new business optimisation tools,which helped drive the market forward in 2012. Such tools includethose that enable advanced market segmentation based on transientand unstructured data.

• LATAM’s emerging mobile market is becoming more sophisticated,and CSPs in the region are set to deploy business optimisation toolsfor revenue assurance, fraud management and market segmentationin order to help reduce churn and revenue leakage from operations.

• CSPs in Western Europe have already purchased commercialsoftware tools and platforms, but the need to improve efficiency willcontinue to drive additional spending. In addition, sales of customerdata will become more significant towards the end of the forecastperiod.

• CSPs in China and India, and other large, emerging countries in APAC,are becoming increasingly sophisticated users of businessoptimisation tools as a means of reducing high churn rates. This isalso helped by the region’s comparatively open regulations for theuse of customer data.

12

Business Optimisation set to grow globallyAnalysys Mason - Revenue management systems: worldwide forecast 2013–2017

0

100

200

300

400

500

600

2012 2013 2014 2015 2016 2017

APAC (CAGR 9.6%) 184 202 223 245 267 291

LATAM (CAGR 10.2%) 51 56 62 68 75 83

EMEA (CAGR 7.2%) 390 417 447 482 516 552

NA (CAGR 9.2%) 286 315 349 381 411 444

Re

venu

e (

US

D m

illio

n)


Subex BSS/OSS Portfolio

13


Why Subex for Optimisation?

14

8

7

7

6

6

5

5444

44

WeDo Technologies Subex cVidya

NEC IBM Ericsson

HP ALU CGI

T-Systems Others

Subex key player in Revenue Assurance and Fraud Management according to

Gartner

Market Share in %


Subex Value Proposition – Business & CAPEX Optimisation

15

Protected Revenues

Managed Costs

Assured Capital

+

Revenue Assurance

Prevent revenue leakages

Business & CAPEX Optimisation

Fraud Management

Prevent losses (Fraud & defaulted payments)

Credit Risk Mgmt.

Proactive risk reduction

Cost Management

Reduce unnecessaryexpenditure

Partner Settlement

Manage inter-carrier,partner expenses

Route Optimization

Manage and forecast network cost information

Asset Assurance

Managing and reducingnetwork Capex

Capacity Mgmt.

Holistic view of network capacity

Data Integrity Mgmt.

Network discovery, Reconciliation, analytics

+


Subex Network Analytics Suite

16

A pioneering solution to manage telecommunications network assets across all dimensions of the asset lifecycle & reduce CAPEX.

Discovers devices and logical services in diverse network environments and reconciles this data with the OSS/BSS on a continuous, controlled basis.

Engages analytics functions to provide actionable intelligence & predict scenarios & their impact on network capacity which would help CSPs to plan capacity investments.

Subex’s Network Analytics solution suite addresses capex issues of operators and helps insubstantial CAPEX reduction


The Asset Lifecycle360o View of Assets is Critical

17

Receive

Asset Life Cycle

PurchasePlan, Forecast and Budget

Analytics to monitor, manage and optimize Capital expense throughout the Asset Lifecycle

Extends beyond analytics to drive Actions and Change in critical business processes that control or consume CAPEX

Digs deep into Data Quality to improve the accuracy of data sources that support Capital decisions, leveraging the Network itself where possible

Takes an Enterprise Program approach to reducing CAPEX

ROC Revenue Assurance

www.subex.com 18

Faster Root Cause Investigation

Exposure of Hard-to-Detect Leaks

Ongoing Revenue Stream Protection

Rapid ROI

• Limited capabilities of in-house RA tool

• Extended investigation times

Leakage identified till date

ROI in 10 months

$24 mn

100%

Challenges

Tier 1 APAC Operator Success Story

Benefits

Why operators choose ROC Revenue Assurance?

Leakage as a percentage of revenue Percentage of leakage identified

Source: KPMG Global Revenue Assurance Survey

18

ROC Fraud Management

www.subex.com 19

ROC Fraud Management

Fraud is Affecting Carriers in Multiple Ways

19


Operations Experience

• Over 30 Managed Services

programs•24 customers around the

world

• More than 20 billion CDRs

processed monthly• With applications running on more than

100 servers

Domain Expertise• Given product development legacy• Industry leaders in Business Optimization

and Service Activation solutions


Engagement & Delivery


Engagement and Delivery Model

22

Subex Global Delivery Model

Dedicated Client Management Off-shore & Near-shore Centers Flexible & Scalable Model

License SaleEngagement

Managed Services

Engagement

Software as a Service

Engagement

Knowledge Management

Consulting Implementation Services

Support

• Business Consulting• Domain Consulting• Product Consulting

• Data Gathering & Analysis

• Configuration• Implementation &

Launch• Change Request

• Level Support• Proactive

Maintenance• Upgrade• Refresher Activities

Customer


Managed Services

Operator’s Role:

• Partner with Subex to operate solution

Subex Role:

• Host application

• Own hardware

• Own development and deployment

• Provide full application support

• Own product adoption and ROI

• Support full operations

Operator’s Role:


• Own hardware and license

• Operate software

Subex Role:


• Support product adoption

• Provide application maintenance and support

Traditional License ModelService Bureau‘Hosted’ Model Managed Services

Operator’s Role:

• Right-to-Use license

• Operate software

Subex Role:


• Own hardware


• Support product adoption

• Provide application maintenance and support

Vendor Scope Telco ScopeLegend :

B/OSS Product Eg. ROC Fraud Management

Implementation / Professional Services

(Product Vendor)

Infrastru

cture

(Telco)

Op

eration

s(Telco

)

Sup

po

rt(P

rod

uct V

end

or)

Op

eration

s(Telco

)


(Subex)


Infrastru

cture

(Sub

ex)

Sup

po

rt(Su

bex)

Infrastru

cture

(Sub

ex)

Op

eration

s(Su

bex)


(Subex)


Sup

po

rt(Su

bex)

Engagement Models


Typical Scenarios How does Subex help? Typical ResultsSubex Value

Accountability

Capability

Technology

People

Freeing Valuable

Bandwidth

> 20% Higher ROI*

15-20% More Productive*

> 15% More Efficient*

10-15% Faster to Start*

7-9% More Efficient*

• Lack of measurement and practices to track RoI

• Lack of domain knowledge

• Staff struggles with application management and tuning

• Lack of best practices and processes

• Absence of a pre-integrated seamless automation platform

• BSS / OSS automation stack generally a motley set of

applications which don’t work very well together thereby

increasing automation costs

• Absence of product portfolio roadmap and evolution

• Significant overheads in coordinating with multiple

stakeholder / vendors while ensuring smooth continuity of

current, day-to-day operations

• Stringent, granular SLAs

• Industry standard KPIs

• Best practices and processes to drive KPI achievement

• Commercial models drive focus on RoI

• Industry recognized domain and subject matter

experts

• Long standing product experience

• Well established processes and SOPs

• Industry pioneering, integrated ROC platform

• Bespoke automation of best practices and SOPs

• Unified functions w/ common data processing, reducing

TCO & OpEx, integration of common business

workflows and solutions to specific business problems

• Single point contact for a variety of functions –

application support, business processes, analysis and

reporting

• Augmenting current team swiftly to accommodate new

services, regions, domains, etc.

• Employee retention issues

• Global delivery model

• Ready pool of trained resources, rapid deployment,

rigorous program management

* Actual results can vary based on current maturity level of operations and regional variations

Value Propositions – All round improvement

24


Global Customer Snapshot

25

Representative customers only. Not exhaustive


A Decade of Industry Recognition

26

Rocware 2.0

Swisscom Best Supplier for Innovation Award,

2010Tech Fast 50 India 2007

Tech Fast 500 APAC 2006

Verizon Best Supplier Award, 2007

8 Most Innovative Indian Companies, 2005 Most Promising

Company, 2005

AT&T Outstanding

Supplier Award, 2007

World Billing Awards, 2005: Best Revenue

Assurance Project at KPN

Best Customer Success Story, 2004

SBC Supplier Recognition Award, Customer Service,

2003

TMF Operational Excellence Award,

2003

Best Provisioning System

OSS World Best Customer Service

Award, 2001Best New Product and Operational

Excellence Awards, 2003

Sun Microsystems

Best ISV Partner Of The

Year, 2007

Analysys Mason Market Leader in Business Optimisation

2007, 2008, 2009, 2010 & 2011

Winners of Global Telecoms Business Innovation Award,

2011 & 2012

Market Leader in Business Assurance, 2011

Market Leader for Revenue Assurance &Fraud Management

Solutions, 2010 & 2011

Award for Market Share Leadership in Financial

Assurance, 2012Awarded Pipeline Innovation

Award 2013 in Big Data & Analytics category

Capacity Magazine Best Global Product/Services

Winners of Global Telecoms Business Innovation Award,

2014


Worldwide partners and alliances

27

http://www.cisco.com/en/US/hmpgs/index.html

http://www.cisco.com/en/US/hmpgs/index.html

http://www.alcatel-lucent.com/wps/portal/!ut/p/kcxml/04_Sj9SPykssy0xPLMnMz0vM0Y_QjzKLd4w3cjUDSUGYpvqRKGIG8Y4IkSB9b31fj_zcVP0A_YLc0IhyR0dFAJgg_-M!/delta/base64xml/L3dJdyEvd0ZNQUFzQUMvNElVRS82X0FfMkU2

http://www.alcatel-lucent.com/wps/portal/!ut/p/kcxml/04_Sj9SPykssy0xPLMnMz0vM0Y_QjzKLd4w3cjUDSUGYpvqRKGIG8Y4IkSB9b31fj_zcVP0A_YLc0IhyR0dFAJgg_-M!/delta/base64xml/L3dJdyEvd0ZNQUFzQUMvNElVRS82X0FfMkU2

http://www.comverse.com/index.aspx

http://www.comverse.com/index.aspx

http://www.gantekteknoloji.com/turkce.htm

http://www.gantekteknoloji.com/turkce.htm


Thank YouFor more information, contact us at: [email protected]

mailto:[email protected]

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