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  • [email protected]

    January 2011

    Governance Knowledge CentrePromoted by Department of Administrative Reforms and Public GrievancesMinistry of Personnel, Public Grievances and Pensions, Government of Indiahttp://indiagovernance.gov.in/

    Researched and Documented by

    OneWorld Foundation India

    The Auto Rickshaw Restructuring Project

  • TRANSPARENCY AND

    Governance Knowledge CentrePromoted by Department of Administrative Reforms and Public Grievances

    Ministry of Personnel, Public Grievances and Pensions

    Government of India

    Table of Contents Executive summary ................................

    Background ................................

    Problems ................................

    Objectives ................................................................

    Working Design ................................

    Methodology ................................

    Key Stakeholders................................

    The Way Forward ................................

    Recap of Benefits ................................

    Issues and Recommendations

    References ................................

    Appendix A- Interview Questionnaire

    RANSPARENCY AND ACCOUNTABILITY

    Knowledge Centre Promoted by Department of Administrative Reforms and Public Grievances

    Ministry of Personnel, Public Grievances and Pensions

    Researched and documented by

    OneWorld Foundation India

    Auto Rickshaw Restructuring Project

    ................................................................................................

    ................................................................................................................................

    ................................................................................................................................

    ................................................................................................

    ................................................................................................

    ................................................................................................................................

    ................................................................................................

    ................................................................................................

    ................................................................................................

    Issues and Recommendations ................................................................................................

    ................................................................................................................................

    Interview Questionnaire ................................................................

    CCOUNTABILITY

    Case Study Urban Development

    Rickshaw Restructuring Project

    January 2011

    1

    .................................................................. 2

    ................................................ 2

    ........................................... 4

    ................................................... 8

    .............................................................. 8

    ............................................ 10

    ........................................................... 10

    ......................................................... 11

    ........................................................... 11

    ............................................... 11

    ................................................ 12

    ................................................................ 13

  • TRANSPARENCY AND

    Governance Knowledge CentrePromoted by Department of Administrative Reforms and Public Grievances

    Ministry of Personnel, Public Grievances and Pensions

    Government of India

    EXECUTIVE SUMMARY It is widely agreed upon that auto rickshaws are a vital mode of transport in Indian cities,

    providing low-cost mobility and connecting travellers to mass transit or directly to their

    destinations. The auto-rickshaw sector also provides livelihoods for som

    citizens.

    Recognising the key role that the auto rickshaw sector plays in the urban transportation system,

    but also the need for its restructuring, EMBARQ (also known as the Centre for Sustainable

    Transport which is part of the World Resources Institute) received a

    Philanthropies and Shell Foundation to reform this sector. To date, EMBARQ has conducted a

    comprehensive study on the role of auto rickshaws in the urban sector, identifying the areas

    that require the most critical attention. A pilot p

    2011 with the aim of expansion to other cities over time.

    This document looks at the restructuring plan as an appropriate and well

    improving the mobility of Indians in a safe, low

    BACKGROUND Thirty percent of Indias population is urban. The 285 million urban inhabitants as of 2001, has

    been projected to grow to 473 million by 2021, and 820 million by 2051. As such, cities must be

    prepared for this change.

    One of the major effects of urban population growth has been an explosive increase in the

    number of motor vehicles, which has resulted in road congestion and a growing number of

    road accidents. For example, on average, the population of Indias

    increased by 1.9 times from 1981 to 2001, which is paralleled by the increase in number of

    motor vehicles by over 7.75 times during the same period. This has caused a few major

    problems. For one, non-motorised modes of transport

    dangerous since roads are shared with motorised vehicles. In effect, accessibility to safe

    transport has become difficult for the poor. Incidents of accidents have skyrocketed from 1.6

    lakh in 1981, to over 3.9 lakh in

    increased from 28,400 to over 80,000 during the same period. This again has disproportionately

    impacted the poor especially cyclists, pedestrians and pavement dwellers. Lastly, the increased

    use of personal vehicles has contributed to the degradation of air quality.

    RANSPARENCY AND ACCOUNTABILITY

    Knowledge Centre Promoted by Department of Administrative Reforms and Public Grievances

    Ministry of Personnel, Public Grievances and Pensions

    Researched and documented by

    OneWorld Foundation India

    Auto Rickshaw Restructuring Project

    EXECUTIVE SUMMARY It is widely agreed upon that auto rickshaws are a vital mode of transport in Indian cities,

    cost mobility and connecting travellers to mass transit or directly to their

    rickshaw sector also provides livelihoods for som

    Recognising the key role that the auto rickshaw sector plays in the urban transportation system,

    but also the need for its restructuring, EMBARQ (also known as the Centre for Sustainable

    Transport which is part of the World Resources Institute) received a grant from Bloomberg

    Philanthropies and Shell Foundation to reform this sector. To date, EMBARQ has conducted a

    comprehensive study on the role of auto rickshaws in the urban sector, identifying the areas

    that require the most critical attention. A pilot project will begin in Rajkot, Gujarat in January

    2011 with the aim of expansion to other cities over time.

    This document looks at the restructuring plan as an appropriate and well

    improving the mobility of Indians in a safe, low-cost, and environmentally friendly way.

    Thirty percent of Indias population is urban. The 285 million urban inhabitants as of 2001, has

    been projected to grow to 473 million by 2021, and 820 million by 2051. As such, cities must be

    One of the major effects of urban population growth has been an explosive increase in the

    number of motor vehicles, which has resulted in road congestion and a growing number of

    road accidents. For example, on average, the population of Indias six major metropolises has

    increased by 1.9 times from 1981 to 2001, which is paralleled by the increase in number of

    motor vehicles by over 7.75 times during the same period. This has caused a few major

    motorised modes of transport like cycling and walking have become

    dangerous since roads are shared with motorised vehicles. In effect, accessibility to safe

    transport has become difficult for the poor. Incidents of accidents have skyrocketed from 1.6

    lakh in 1981, to over 3.9 lakh in 2001. The number of persons killed in road accidents has also

    increased from 28,400 to over 80,000 during the same period. This again has disproportionately

    impacted the poor especially cyclists, pedestrians and pavement dwellers. Lastly, the increased

    e of personal vehicles has contributed to the degradation of air quality.

    CCOUNTABILITY

    Case Study Urban Development

    Rickshaw Restructuring Project

    January 2011

    1

    It is widely agreed upon that auto rickshaws are a vital mode of transport in Indian cities,

    cost mobility and connecting travellers to mass transit or directly to their

    rickshaw sector also provides livelihoods for some of Indias poorest

    Recognising the key role that the auto rickshaw sector plays in the urban transportation system,

    but also the need for its restructuring, EMBARQ (also known as the Centre for Sustainable

    grant from Bloomberg

    Philanthropies and Shell Foundation to reform this sector. To date, EMBARQ has conducted a

    comprehensive study on the role of auto rickshaws in the urban sector, identifying the areas

    roject will begin in Rajkot, Gujarat in January

    This document looks at the restructuring plan as an appropriate and well-designed solution to

    and environmentally friendly way.

    Thirty percent of Indias population is urban. The 285 million urban inhabitants as of 2001, has

    been projected to grow to 473 million by 2021, and 820 million by 2051. As such, cities must be

    One of the major effects of urban population growth has been an explosive increase in the

    number of motor vehicles, which has resulted in road congestion and a growing number of

    six major metropolises has

    increased by 1.9 times from 1981 to 2001, which is paralleled by the increase in number of

    motor vehicles by over 7.75 times during the same period. This has caused a few major

    like cycling and walking have become

    dangerous since roads are shared with motorised vehicles. In effect, accessibility to safe

    transport has become difficult for the poor. Incidents of accidents have skyrocketed from 1.6

    2001. The number of persons killed in road accidents has also

    increased from 28,400 to over 80,000 during the same period. This again has disproportionately

    impacted the poor especially cyclists, pedestrians and pavement dwellers. Lastly, the increased

  • TRANSPARENCY AND

    Governance Knowledge CentrePromoted by Department of Administrative Reforms and Public Grievances

    Ministry of Personnel, Public Grievances and Pensions

    Government of India

    Auto rickshaws per 100,000 people city

    Source: Ministry of Urban Development, 2008

    The deteriorating situation indicates a critical need to implement transport reforms for the

    provision of effective and sustainable public services for safe mobility. Auto rickshaws are

    central to this equation as they provide low and middle income commute

    accessible form of transport.

    Auto rickshaws, or three-wheelers, are a popular medium of public transport for a number of

    reasons. Evidential data shows that auto rickshaws are safer than other modes of transport.

    Specifically, due to the auto rickshaws lower speed of travel, smaller size and easy

    manoeuvrability, it is the motorised way of transport with the lowest commuter fatality rates.

    Anecdotally, three-wheelers are also preferable due to the personal space they provide. Last

    mile connectivity, from bus or train stations for example, is a commonly identified benefit.

    Women and school children are noted as two

    Lastly, auto rickshaw is a low emitter of carbon and therefore, is less

    environment than alternative forms of transport.

    In the capital city of New Delhi, the government has noted a growing pollution problem

    primarily due to an increase in the number of private vehicles. One of the best ways to tackle

    this issue and curb motorisation is to develop an effective public transport system, of which

    auto rickshaws are an integral part because they provide last

    instrumental to shifting motorists to public transit.

    Focusing on the restructuring of the auto rickshaw sector, EMBARQ (Centre for Sustainable

    Transport) conducted a comprehensive study to identify the most pertinent issues at hand. The

    following is a summary of their analysis.

    RANSPARENCY AND ACCOUNTABILITY

    Knowledge Centre Promoted by Department of Administrative Reforms and Public Grievances

    Ministry of Personnel, Public Grievances and Pensions

    Researched and documented by

    OneWorld Foundation India

    Auto Rickshaw Restructuring Project

    Auto rickshaws per 100,000 people city-wise:

    Source: Ministry of Urban Development, 2008

    The deteriorating situation indicates a critical need to implement transport reforms for the

    provision of effective and sustainable public services for safe mobility. Auto rickshaws are

    central to this equation as they provide low and middle income commute

    wheelers, are a popular medium of public transport for a number of

    reasons. Evidential data shows that auto rickshaws are safer than other modes of transport.

    to the auto rickshaws lower speed of travel, smaller size and easy

    manoeuvrability, it is the motorised way of transport with the lowest commuter fatality rates.

    wheelers are also preferable due to the personal space they provide. Last

    mile connectivity, from bus or train stations for example, is a commonly identified benefit.

    Women and school children are noted as two of the most likely travellers by auto rickshaw.

    Lastly, auto rickshaw is a low emitter of carbon and therefore, is less

    environment than alternative forms of transport.

    In the capital city of New Delhi, the government has noted a growing pollution problem

    primarily due to an increase in the number of private vehicles. One of the best ways to tackle

    sue and curb motorisation is to develop an effective public transport system, of which

    auto rickshaws are an integral part because they provide last-mile connectivity and also are

    instrumental to shifting motorists to public transit.

    Focusing on the restructuring of the auto rickshaw sector, EMBARQ (Centre for Sustainable

    Transport) conducted a comprehensive study to identify the most pertinent issues at hand. The

    following is a summary of their analysis.

    CCOUNTABILITY

    Case Study Urban Development

    Rickshaw Restructuring Project

    January 2011

    1

    The deteriorating situation indicates a critical need to implement transport reforms for the

    provision of effective and sustainable public services for safe mobility. Auto rickshaws are

    rs with a low cost and

    wheelers, are a popular medium of public transport for a number of

    reasons. Evidential data shows that auto rickshaws are safer than other modes of transport.

    to the auto rickshaws lower speed of travel, smaller size and easy

    manoeuvrability, it is the motorised way of transport with the lowest commuter fatality rates.

    wheelers are also preferable due to the personal space they provide. Last

    mile connectivity, from bus or train stations for example, is a commonly identified benefit.

    of the most likely travellers by auto rickshaw.

    Lastly, auto rickshaw is a low emitter of carbon and therefore, is less harmful to the

    In the capital city of New Delhi, the government has noted a growing pollution problem

    primarily due to an increase in the number of private vehicles. One of the best ways to tackle

    sue and curb motorisation is to develop an effective public transport system, of which

    mile connectivity and also are

    Focusing on the restructuring of the auto rickshaw sector, EMBARQ (Centre for Sustainable

    Transport) conducted a comprehensive study to identify the most pertinent issues at hand. The

  • TRANSPARENCY AND

    Governance Knowledge CentrePromoted by Department of Administrative Reforms and Public Grievances

    Ministry of Personnel, Public Grievances and Pensions

    Government of India

    Intermediate public transport (buses, autos & taxis) share amongst road transport modes

    Source: City Traffic & Transportation Plans (CTTPs)

    PROBLEMS

    The Debt Trap

    Auto drivers either rent or own their vehicles. Those that rent them from contractors pay 250 to

    300 rupees for 10 to 12 hours. Much of their profits are spent on CNG. Today, an average of 80

    percent of auto drivers rent their vehicles. Drivers who own aut

    loan for both the vehicle and the permit to drive it. Monthly loan repayments are typically 9000

    to 15000 rupees.

    In 1997, the Supreme Court of India set an upper limit of autos in an attempt to cut carbon

    emissions from vehicles. At that time, the price of an auto permit rocketed and a burgeoning

    black market for permits emerged. Auto

    their existing stock of auto-permits suddenly became a very precious commodity. In t

    1990s, a new auto-rickshaw with permit cost Rs.1 to 1.5 lakhs from an auto

    after a decade of inflation on the black market, the auto and permit package costs Rs.4 to 4.5

    lakhs: Rs.1.45 lakhs for the new auto and Rs.3 lakh for the

    also good news for contractors. No new auto

    increasing number of willing drivers

    autos up, which allowed contractors to hike

    RANSPARENCY AND ACCOUNTABILITY

    Knowledge Centre Promoted by Department of Administrative Reforms and Public Grievances

    Ministry of Personnel, Public Grievances and Pensions

    Researched and documented by

    OneWorld Foundation India

    Auto Rickshaw Restructuring Project

    rt (buses, autos & taxis) share amongst road transport modes

    Source: City Traffic & Transportation Plans (CTTPs)

    Auto drivers either rent or own their vehicles. Those that rent them from contractors pay 250 to

    300 rupees for 10 to 12 hours. Much of their profits are spent on CNG. Today, an average of 80

    percent of auto drivers rent their vehicles. Drivers who own autos generally purchase it on a

    loan for both the vehicle and the permit to drive it. Monthly loan repayments are typically 9000

    In 1997, the Supreme Court of India set an upper limit of autos in an attempt to cut carbon

    vehicles. At that time, the price of an auto permit rocketed and a burgeoning

    black market for permits emerged. Auto-financiers found themselves in a lucrative position as

    permits suddenly became a very precious commodity. In t

    rickshaw with permit cost Rs.1 to 1.5 lakhs from an auto

    after a decade of inflation on the black market, the auto and permit package costs Rs.4 to 4.5

    lakhs: Rs.1.45 lakhs for the new auto and Rs.3 lakh for the permit. Hence, the cap on autos was

    also good news for contractors. No new auto-rickshaws coming onto the streets but an

    increasing number of willing drivers -migrants from Bihar and UP - pushed demand for rented

    autos up, which allowed contractors to hike up rents.

    CCOUNTABILITY

    Case Study Urban Development

    Rickshaw Restructuring Project

    January 2011

    1

    rt (buses, autos & taxis) share amongst road transport modes:

    Auto drivers either rent or own their vehicles. Those that rent them from contractors pay 250 to

    300 rupees for 10 to 12 hours. Much of their profits are spent on CNG. Today, an average of 80

    os generally purchase it on a

    loan for both the vehicle and the permit to drive it. Monthly loan repayments are typically 9000

    In 1997, the Supreme Court of India set an upper limit of autos in an attempt to cut carbon

    vehicles. At that time, the price of an auto permit rocketed and a burgeoning

    financiers found themselves in a lucrative position as

    permits suddenly became a very precious commodity. In the late

    rickshaw with permit cost Rs.1 to 1.5 lakhs from an auto-financier. Today,

    after a decade of inflation on the black market, the auto and permit package costs Rs.4 to 4.5

    permit. Hence, the cap on autos was

    rickshaws coming onto the streets but an

    pushed demand for rented

  • TRANSPARENCY AND

    Governance Knowledge CentrePromoted by Department of Administrative Reforms and Public Grievances

    Ministry of Personnel, Public Grievances and Pensions

    Government of India

    In 1998, the balance of power shifted in favour of financiers once again. The Supreme Court

    ordered that all public transport vehicles convert to CNG. Under the threat of having their

    permits cancelled for noncompliance, owner

    conversion kit. In 2000, just before the switch, there were 83000 auto rickshaws on the roads,

    but just eighteen months later the number dropped to 55000.

    Aware that the average auto driver could not afford a CNG kit, so

    by the Delhi Finance Corporation. However, the increasingly powerful auto financiers was said

    to have: firstly, stalled the soft loan scheme, denying drivers credit and, secondly, arbitrarily

    cancelled thousands of auto perm

    convert their autos to CNG and had little choice but to sell their autos and valid permits to

    financiers at bargain prices. Others had their permits voided and were left with a machine that

    they could not legally drive, so selling it to a financier was the only option. The result was a

    reduction in the number of autos by nearly 30000.

    Financiers hold most of Delhis auto

    financier. Most are in the name of the original owner, who may have sold the vehicle many

    years ago. When a driver buys the Rs.4 to 4.5 lakh auto and permit package, the permit will not

    be transferred into his name until he has paid off the loan, and therefore, he may be drivi

    illegally.

    Migrants and Logistics

    Many auto drivers come from rural Bihar and UP. They have little experience with contracts

    and business procedures. They have no way of knowing that the actions demanded of them by

    auto-financiers are dubious or illegal. For example, when signing a loan ag

    financier will insist that the driver signs several blank contracts. This gives the financier the

    ability to raise interest rates above the standard 16 to 18 percent and possibility deny that he

    has received money from the driver even when the

    supporting the fact that this also allows the financier to charge exorbitant penalty charges and

    to trade the drivers debt on the black market. Many of Delhis owner

    repaying loans for seven or eight years and sometimes for longer. Due to compounding interest

    and late payment penalty charges, payments have been reported as high as Rs. 30000.

    Auto drivers must carry roughly sixteen documents with them at all times, including a licence,

    commercial badge, vehicle fitness certificate, and a pollution control certificate. Drivers travel

    to the Transport Department to complete applications for compulsory documents. However,

    RANSPARENCY AND ACCOUNTABILITY

    Knowledge Centre Promoted by Department of Administrative Reforms and Public Grievances

    Ministry of Personnel, Public Grievances and Pensions

    Researched and documented by

    OneWorld Foundation India

    Auto Rickshaw Restructuring Project

    In 1998, the balance of power shifted in favour of financiers once again. The Supreme Court

    ordered that all public transport vehicles convert to CNG. Under the threat of having their

    permits cancelled for noncompliance, owner-drivers had to spend Rs 25000 to 30000 for a CNG

    conversion kit. In 2000, just before the switch, there were 83000 auto rickshaws on the roads,

    but just eighteen months later the number dropped to 55000.

    Aware that the average auto driver could not afford a CNG kit, soft loans were made available

    by the Delhi Finance Corporation. However, the increasingly powerful auto financiers was said

    to have: firstly, stalled the soft loan scheme, denying drivers credit and, secondly, arbitrarily

    cancelled thousands of auto permits. Consequently, thousands of drivers were unable to

    convert their autos to CNG and had little choice but to sell their autos and valid permits to

    financiers at bargain prices. Others had their permits voided and were left with a machine that

    not legally drive, so selling it to a financier was the only option. The result was a

    reduction in the number of autos by nearly 30000.

    Financiers hold most of Delhis auto-permits. But these permits are often not in the name of the

    n the name of the original owner, who may have sold the vehicle many

    years ago. When a driver buys the Rs.4 to 4.5 lakh auto and permit package, the permit will not

    be transferred into his name until he has paid off the loan, and therefore, he may be drivi

    Many auto drivers come from rural Bihar and UP. They have little experience with contracts

    and business procedures. They have no way of knowing that the actions demanded of them by

    financiers are dubious or illegal. For example, when signing a loan ag

    financier will insist that the driver signs several blank contracts. This gives the financier the

    ability to raise interest rates above the standard 16 to 18 percent and possibility deny that he

    has received money from the driver even when the full loan has been repaid. There is evidence

    supporting the fact that this also allows the financier to charge exorbitant penalty charges and

    to trade the drivers debt on the black market. Many of Delhis owner

    n or eight years and sometimes for longer. Due to compounding interest

    and late payment penalty charges, payments have been reported as high as Rs. 30000.

    Auto drivers must carry roughly sixteen documents with them at all times, including a licence,

    ercial badge, vehicle fitness certificate, and a pollution control certificate. Drivers travel

    to the Transport Department to complete applications for compulsory documents. However,

    CCOUNTABILITY

    Case Study Urban Development

    Rickshaw Restructuring Project

    January 2011

    1

    In 1998, the balance of power shifted in favour of financiers once again. The Supreme Court

    ordered that all public transport vehicles convert to CNG. Under the threat of having their

    pend Rs 25000 to 30000 for a CNG

    conversion kit. In 2000, just before the switch, there were 83000 auto rickshaws on the roads,

    ft loans were made available

    by the Delhi Finance Corporation. However, the increasingly powerful auto financiers was said

    to have: firstly, stalled the soft loan scheme, denying drivers credit and, secondly, arbitrarily

    its. Consequently, thousands of drivers were unable to

    convert their autos to CNG and had little choice but to sell their autos and valid permits to

    financiers at bargain prices. Others had their permits voided and were left with a machine that

    not legally drive, so selling it to a financier was the only option. The result was a

    permits. But these permits are often not in the name of the

    n the name of the original owner, who may have sold the vehicle many

    years ago. When a driver buys the Rs.4 to 4.5 lakh auto and permit package, the permit will not

    be transferred into his name until he has paid off the loan, and therefore, he may be driving it

    Many auto drivers come from rural Bihar and UP. They have little experience with contracts

    and business procedures. They have no way of knowing that the actions demanded of them by

    financiers are dubious or illegal. For example, when signing a loan agreement, the

    financier will insist that the driver signs several blank contracts. This gives the financier the

    ability to raise interest rates above the standard 16 to 18 percent and possibility deny that he

    full loan has been repaid. There is evidence

    supporting the fact that this also allows the financier to charge exorbitant penalty charges and

    to trade the drivers debt on the black market. Many of Delhis owner-drivers have been

    n or eight years and sometimes for longer. Due to compounding interest

    and late payment penalty charges, payments have been reported as high as Rs. 30000.

    Auto drivers must carry roughly sixteen documents with them at all times, including a licence,

    ercial badge, vehicle fitness certificate, and a pollution control certificate. Drivers travel

    to the Transport Department to complete applications for compulsory documents. However,

  • TRANSPARENCY AND

    Governance Knowledge CentrePromoted by Department of Administrative Reforms and Public Grievances

    Ministry of Personnel, Public Grievances and Pensions

    Government of India

    each application requires a long list of supporting documents (up to fift

    drivers simply do not have and may not be able to obtain. For example, a fifty year old driver

    applying for a commercial badge may be asked for his school certificates from rural Bihar

    which he received thirty years prior. A Delhi ID

    applications, are difficult for migrant drivers to obtain. Corrupt practices also arise when

    people are aware that requirements are very difficult to meet.

    Safety and the Environment

    Autos are relatively safe form of travel for a few reasons.

    With a 180 cc engine and maximum speed of 40 kilometres per hour, they are easy to

    control. The three-wheel design of auto

    in traffic, so they are better able to avoid conflicts with other users of the system

    compared to 4-wheeled motor vehicles.

    Research has shown that the presence of auto

    variations in traffic flow and helps maintain traffic flow within a particular speed range.

    Through the use of technology and by

    increased even further. The Environment Pollution Control Authority (EPCA) recommends

    that the government require auto rickshaw owners and drivers to carry biometric smart cards

    and public service vehicle b

    recommendations include using Global Positioning System (GPS) to improve fare calculation

    and mitigate overcharging; upgradation of emissions testing systems, and exploration of

    different approaches to better integrate the auto rickshaws with mass transit such as the

    provision of parking for auto rickshaws at bus and metro stations.

    RANSPARENCY AND ACCOUNTABILITY

    Knowledge Centre Promoted by Department of Administrative Reforms and Public Grievances

    Ministry of Personnel, Public Grievances and Pensions

    Researched and documented by

    OneWorld Foundation India

    Auto Rickshaw Restructuring Project

    each application requires a long list of supporting documents (up to fifteen), which many auto

    drivers simply do not have and may not be able to obtain. For example, a fifty year old driver

    applying for a commercial badge may be asked for his school certificates from rural Bihar

    which he received thirty years prior. A Delhi ID and a ration card, which are standard for many

    applications, are difficult for migrant drivers to obtain. Corrupt practices also arise when

    people are aware that requirements are very difficult to meet.

    Safety and the Environment

    form of travel for a few reasons.

    With a 180 cc engine and maximum speed of 40 kilometres per hour, they are easy to

    wheel design of auto-rickshaws also make them easily manoeuvrable

    in traffic, so they are better able to avoid conflicts with other users of the system

    wheeled motor vehicles.

    Research has shown that the presence of auto-rickshaws on the road reduces speed

    variations in traffic flow and helps maintain traffic flow within a particular speed range.

    Through the use of technology and by tightening regulation, the safety of autos can be

    increased even further. The Environment Pollution Control Authority (EPCA) recommends

    that the government require auto rickshaw owners and drivers to carry biometric smart cards

    and public service vehicle badges, which can be built through an integrated system. Other

    recommendations include using Global Positioning System (GPS) to improve fare calculation

    and mitigate overcharging; upgradation of emissions testing systems, and exploration of

    ches to better integrate the auto rickshaws with mass transit such as the

    provision of parking for auto rickshaws at bus and metro stations.

    CCOUNTABILITY

    Case Study Urban Development

    Rickshaw Restructuring Project

    January 2011

    1

    een), which many auto

    drivers simply do not have and may not be able to obtain. For example, a fifty year old driver

    applying for a commercial badge may be asked for his school certificates from rural Bihar

    and a ration card, which are standard for many

    applications, are difficult for migrant drivers to obtain. Corrupt practices also arise when

    With a 180 cc engine and maximum speed of 40 kilometres per hour, they are easy to

    rickshaws also make them easily manoeuvrable

    in traffic, so they are better able to avoid conflicts with other users of the system

    rickshaws on the road reduces speed

    variations in traffic flow and helps maintain traffic flow within a particular speed range.

    tightening regulation, the safety of autos can be

    increased even further. The Environment Pollution Control Authority (EPCA) recommends

    that the government require auto rickshaw owners and drivers to carry biometric smart cards

    adges, which can be built through an integrated system. Other

    recommendations include using Global Positioning System (GPS) to improve fare calculation

    and mitigate overcharging; upgradation of emissions testing systems, and exploration of

    ches to better integrate the auto rickshaws with mass transit such as the

  • TRANSPARENCY AND

    Governance Knowledge CentrePromoted by Department of Administrative Reforms and Public Grievances

    Ministry of Personnel, Public Grievances and Pensions

    Government of India

    Source: National Institute of Mental Health and Neuro Sciences (NIMHANS), Bangalore

    On a per passenger basis, auto

    due to their smaller engines. With the conversion of auto

    (CNG) in Delhi and from 2-stroke engines to 4

    been addressed to a large extent. Similar opportunities exist in other cities to make auto

    rickshaws more environmentally friendly.

    Integration

    Promoting auto-rickshaws in a city is a key part of developing an integrated public transport

    system. The service provided by auto

    privacy, which may not be matched in many cases, even with an excellent

    Space

    Promoting an intermediate public transport (IPT), auto

    considered favourable as it would utilise a considerable amount of less space. For every new

    private car, a minimum of two additional parking

    and the other at the destination). An auto rickshaw, on the other hand, only requires one

    parking space in the city since there are typically no parking fees for private cars in urban areas.

    An auto-rickshaw carries on average the same number of people as a private car, while

    occupying one-third the parking area and half the space as a car while in motion.

    Lowering Costs

    Auto rickshaws, as compared to private cars, consume about one

    their production owing to their smaller size. Lower capital costs also allow auto

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    Source: National Institute of Mental Health and Neuro Sciences (NIMHANS), Bangalore

    per passenger basis, auto-rickshaws produce lower emissions as compared to private cars,

    due to their smaller engines. With the conversion of auto-rickshaws to compressed natural gas

    stroke engines to 4-stroke engines, emissions

    been addressed to a large extent. Similar opportunities exist in other cities to make auto

    rickshaws more environmentally friendly.

    rickshaws in a city is a key part of developing an integrated public transport

    system. The service provided by auto-rickshaws helps with point-to-point connectivity, and

    privacy, which may not be matched in many cases, even with an excellent

    Promoting an intermediate public transport (IPT), auto-rickshaws instead of private cars, is

    considered favourable as it would utilise a considerable amount of less space. For every new

    private car, a minimum of two additional parking spaces are required in the city (one at home,

    and the other at the destination). An auto rickshaw, on the other hand, only requires one

    parking space in the city since there are typically no parking fees for private cars in urban areas.

    arries on average the same number of people as a private car, while

    third the parking area and half the space as a car while in motion.

    Auto rickshaws, as compared to private cars, consume about one-third the national resources in

    their production owing to their smaller size. Lower capital costs also allow auto

    CCOUNTABILITY

    Case Study Urban Development

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    January 2011

    1

    Source: National Institute of Mental Health and Neuro Sciences (NIMHANS), Bangalore

    rickshaws produce lower emissions as compared to private cars,

    rickshaws to compressed natural gas

    stroke engines, emissions from this sector have

    been addressed to a large extent. Similar opportunities exist in other cities to make auto-

    rickshaws in a city is a key part of developing an integrated public transport

    point connectivity, and

    privacy, which may not be matched in many cases, even with an excellent bus system.

    rickshaws instead of private cars, is

    considered favourable as it would utilise a considerable amount of less space. For every new

    spaces are required in the city (one at home,

    and the other at the destination). An auto rickshaw, on the other hand, only requires one

    parking space in the city since there are typically no parking fees for private cars in urban areas.

    arries on average the same number of people as a private car, while

    third the parking area and half the space as a car while in motion.

    third the national resources in

    their production owing to their smaller size. Lower capital costs also allow auto-rickshaws to

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    operate at rates that serve as a low

    populations. Due to their lower weight and slower speeds, auto rickshaws cause less wear

    tear of pavement, thus also lowering the costs of highway maintenance.

    OBJECTIVES To push forward transport reforms that will ensure a sustai

    friendly and non-polluting auto rickshaw system in urban areas.

    To achieve this they hope to:

    Assessing issues and problems in the sector

    Documenting past reforms, (conversion to CNG gas, 4 stroke engine etc)

    Evaluating potential reform options for the future, and

    Developing a restructuring plan for the auto

    for target cities in India.

    Working Design

    GETTING DOWN TO BUSINESS

    Centre for Sustainable Transport in India

    the overall restructuring and reform of the auto rickshaw sector. A coordinated effort to make

    the business safer, healthier and more financially secure for drivers would reduce accidents and

    improve customer service. The reforms include driver education, regulated working hours,

    stricter emissions standards, micro

    The current scenario of the auto

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    Researched and documented by

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    Auto Rickshaw Restructuring Project

    operate at rates that serve as a low-cost mode of transport for low-

    populations. Due to their lower weight and slower speeds, auto rickshaws cause less wear

    tear of pavement, thus also lowering the costs of highway maintenance.

    To push forward transport reforms that will ensure a sustainable, cost effective, commuter

    polluting auto rickshaw system in urban areas.

    Assessing issues and problems in the sector

    Documenting past reforms, (conversion to CNG gas, 4 stroke engine etc)

    Evaluating potential reform options for the future, and

    Developing a restructuring plan for the auto-rickshaw sector that can be implemented

    for target cities in India.

    GETTING DOWN TO BUSINESS

    Centre for Sustainable Transport in India (a member of the EMBARQ Network) has called for

    the overall restructuring and reform of the auto rickshaw sector. A coordinated effort to make

    the business safer, healthier and more financially secure for drivers would reduce accidents and

    service. The reforms include driver education, regulated working hours,

    stricter emissions standards, micro-financing opportunities and insurance policies.

    The current scenario of the auto-rickshaw sector is illustrated in table below:

    CCOUNTABILITY

    Case Study Urban Development

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    January 2011

    1

    - and middle-income

    populations. Due to their lower weight and slower speeds, auto rickshaws cause less wear-and-

    nable, cost effective, commuter

    Documenting past reforms, (conversion to CNG gas, 4 stroke engine etc)

    rickshaw sector that can be implemented

    (a member of the EMBARQ Network) has called for

    the overall restructuring and reform of the auto rickshaw sector. A coordinated effort to make

    the business safer, healthier and more financially secure for drivers would reduce accidents and

    service. The reforms include driver education, regulated working hours,

    financing opportunities and insurance policies.

    rickshaw sector is illustrated in table below:

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    ISSUE

    Governance

    Regulation

    Unorganised Sector

    Infrastructure

    Vehicles

    Operational inefficiencies

    Source: Centre for Sustainable Transport/Presentation at Urban Mobility Exp 201, Amit Bhatt

    Based on the present scenario, Embarq

    in Rajkot, Gujarat:

    The auto rickshaw sector lacks a governing body to implement policies that would

    allow for effective public service delivery. There is also need to involve key

    stakeholders in policy making, including the city government, manufacturers, unions,

    and civil society. Therefore, Embarq

    Agency to control the city operations of the sector. The agency will be looking into the

    specifics of governance of the sector to establish an integrated urban transport system.

    Due to poor inspection/maintenance service centres, Embarq

    with government to provide adequate auto stands and servicing facilities for auto

    drivers to ensure maximum customer satisfaction.

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    SPECIFICS

    Lack of a multi-modal governing body

    Inadequate involvement of key

    stakeholders in policy making (city

    government, manufacturers, unions,

    citizens, civil society)

    Many cities have restricted the number of

    autos in the city but are unable to restrict

    the growth of personalized vehicles

    Lack of policies to drive formalization of

    series (such as fleet companies)

    Lack of employment benefits

    Poor inspection/maintenance

    Problems with financing

    Lack of brand image and poor driver

    behavioural practices

    Lack of provision of adequate stands

    Inadequate servicing centers for 4

    engines

    Problems with design (comfort,rain)

    2 stroke engines still prevalent in many

    cities

    Significant empty trip making

    Source: Centre for Sustainable Transport/Presentation at Urban Mobility Exp 201, Amit Bhatt

    Based on the present scenario, Embarq-CST plans to implement the following reforms starting

    The auto rickshaw sector lacks a governing body to implement policies that would

    allow for effective public service delivery. There is also need to involve key

    stakeholders in policy making, including the city government, manufacturers, unions,

    ociety. Therefore, Embarq-CST will set up a Specialised Purpose Vehicle

    Agency to control the city operations of the sector. The agency will be looking into the

    specifics of governance of the sector to establish an integrated urban transport system.

    to poor inspection/maintenance service centres, Embarq-CST plans to team up

    with government to provide adequate auto stands and servicing facilities for auto

    drivers to ensure maximum customer satisfaction.

    CCOUNTABILITY

    Case Study Urban Development

    Rickshaw Restructuring Project

    January 2011

    1

    modal governing body

    Inadequate involvement of key

    stakeholders in policy making (city

    government, manufacturers, unions,

    Many cities have restricted the number of

    city but are unable to restrict

    the growth of personalized vehicles

    Lack of policies to drive formalization of

    series (such as fleet companies)

    Lack of employment benefits

    Poor inspection/maintenance

    Lack of brand image and poor driver

    Lack of provision of adequate stands

    Inadequate servicing centers for 4-stroke

    Problems with design (comfort,rain)

    2 stroke engines still prevalent in many

    Significant empty trip making

    CST plans to implement the following reforms starting

    The auto rickshaw sector lacks a governing body to implement policies that would

    allow for effective public service delivery. There is also need to involve key

    stakeholders in policy making, including the city government, manufacturers, unions,

    CST will set up a Specialised Purpose Vehicle

    Agency to control the city operations of the sector. The agency will be looking into the

    specifics of governance of the sector to establish an integrated urban transport system.

    CST plans to team up

    with government to provide adequate auto stands and servicing facilities for auto

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    Workshops are to be arranged to address the beh

    Safety training will also be given to drivers. Other workshops will held to encourage

    auto drivers to use CNG and a 4 stroke engine to improve fuel efficiency and reduce

    carbon emissions.

    CST will cooperate with loc

    auto drivers rights. Today, 90 out of 100 auto rickshaws are owned by private

    financiers, resulting in auto drivers as a sort of bonded labourer. This has not

    increased refusals, overcharging, a

    livelihoods of 80,000+ auto rickshaw drivers and their families. Together, at least

    4,00,000 lives stand have been adversely affected by these problems. Mission Mafia se

    Mukti (Freedom from Mafia), an ini

    has been started.

    Efforts will be made to mobilise and organise auto drivers to form a union so that they

    have greater bargaining power to demand their rights.

    Advertisements on autos will be encouraged in order to attract additional revenues.

    METHODOLOGY The OneWorld Research team conducted desk

    restructuring project. Background information was gathered through online sources. For

    further queries and questions, the team interviewed the senior transportation specialist of

    Embarq-CST.

    Key Stakeholders

    The role of Embarq-CST will be programme facilitator and provider of technical assistance to

    the Ministry of Urban Development, urban local bodes, auto drivers, and governing authority

    (specialised purpose vehicle agency, manufacturers, auto rickshaw drive

    It will also promote awareness on restructuring the sector to all key stakeholders and create a

    platform for interfacing between policy makers, practitioners and citizens.

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    Workshops are to be arranged to address the behavioural malpractices of auto

    Safety training will also be given to drivers. Other workshops will held to encourage

    auto drivers to use CNG and a 4 stroke engine to improve fuel efficiency and reduce

    CST will cooperate with local NGOs such as Nyaya Bhoomi in New Delhi that work for

    auto drivers rights. Today, 90 out of 100 auto rickshaws are owned by private

    financiers, resulting in auto drivers as a sort of bonded labourer. This has not

    refusals, overcharging, and unpaid challans, but it has also jeopardised the

    livelihoods of 80,000+ auto rickshaw drivers and their families. Together, at least

    4,00,000 lives stand have been adversely affected by these problems. Mission Mafia se

    Mukti (Freedom from Mafia), an initiative that seeks to free vehicles from financiers,

    Efforts will be made to mobilise and organise auto drivers to form a union so that they

    have greater bargaining power to demand their rights.

    Advertisements on autos will be encouraged in order to attract additional revenues.

    The OneWorld Research team conducted desk-based research on the auto rickshaw

    restructuring project. Background information was gathered through online sources. For

    further queries and questions, the team interviewed the senior transportation specialist of

    CST will be programme facilitator and provider of technical assistance to

    the Ministry of Urban Development, urban local bodes, auto drivers, and governing authority

    (specialised purpose vehicle agency, manufacturers, auto rickshaw drivers union and citizens).

    It will also promote awareness on restructuring the sector to all key stakeholders and create a

    platform for interfacing between policy makers, practitioners and citizens.

    CCOUNTABILITY

    Case Study Urban Development

    Rickshaw Restructuring Project

    January 2011

    1

    avioural malpractices of auto-drivers.

    Safety training will also be given to drivers. Other workshops will held to encourage

    auto drivers to use CNG and a 4 stroke engine to improve fuel efficiency and reduce

    al NGOs such as Nyaya Bhoomi in New Delhi that work for

    auto drivers rights. Today, 90 out of 100 auto rickshaws are owned by private

    financiers, resulting in auto drivers as a sort of bonded labourer. This has not only

    nd unpaid challans, but it has also jeopardised the

    livelihoods of 80,000+ auto rickshaw drivers and their families. Together, at least

    4,00,000 lives stand have been adversely affected by these problems. Mission Mafia se

    tiative that seeks to free vehicles from financiers,

    Efforts will be made to mobilise and organise auto drivers to form a union so that they

    Advertisements on autos will be encouraged in order to attract additional revenues.

    based research on the auto rickshaw

    restructuring project. Background information was gathered through online sources. For

    further queries and questions, the team interviewed the senior transportation specialist of

    CST will be programme facilitator and provider of technical assistance to

    the Ministry of Urban Development, urban local bodes, auto drivers, and governing authority

    rs union and citizens).

    It will also promote awareness on restructuring the sector to all key stakeholders and create a

    platform for interfacing between policy makers, practitioners and citizens.

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    The Way Forward

    The proposed restructuring project was f

    by the Institute of Public Transport in New Delhi. The following is a summary of the analyses

    presented, including a recap of benefits, issues to be addressed, and recommendations for the

    future.

    Recap of Benefits

    Low cost mobility for lower income, elderly and disabled populations:

    popular choice amongst the elderly, disabled and low income groups because they are

    found to be convenient and low

    School children to school buses

    because they can navigate traffic quickly and with ease.

    Causes least pedestrian fatalities

    the least dangerous mode of transport.

    Eco-friendly: Compressed Natural Gas (CNG) is an efficient fuel

    cost and is a non-carbon emitter. Conversion from a two

    allows for a light weight, fuel

    kilometre, has a higher resistance to wear and tear and a longer lifespan due to a good

    lubricating system.

    Issues and Recommendations The study conducted found that due to the cap on supply, the auto

    underused by citizens even with the high demand. Lifting the ban on auto manufacturing,

    removing loan intermediaries and enhancing driver behavioural practices will

    autos a sustainable means of urban transport. Another issue requiring attention is the lack of

    infrastructure for auto services available. The government will need to properly design a

    mapping of new auto stops. A governing body should be orga

    for drivers. These laws will help to end the black market of auto permits and prevent local

    financiers from harassing auto drivers.

    By organising drivers into a union, building infrastructure and streamlining operations,

    drivers and the greater community will benefit immensely. An effective promotional campaign

    RANSPARENCY AND ACCOUNTABILITY

    Knowledge Centre Promoted by Department of Administrative Reforms and Public Grievances

    Ministry of Personnel, Public Grievances and Pensions

    Researched and documented by

    OneWorld Foundation India

    Auto Rickshaw Restructuring Project

    The proposed restructuring project was first announced at the Urban Mobility Expo, organised

    by the Institute of Public Transport in New Delhi. The following is a summary of the analyses

    presented, including a recap of benefits, issues to be addressed, and recommendations for the

    Low cost mobility for lower income, elderly and disabled populations:

    popular choice amongst the elderly, disabled and low income groups because they are

    found to be convenient and low-cost.

    School children to school buses: Autos are in demand amongst school children

    because they can navigate traffic quickly and with ease.

    Causes least pedestrian fatalities: In contrast to buses and private vehicles, autos are

    the least dangerous mode of transport.

    : Compressed Natural Gas (CNG) is an efficient fuel-

    carbon emitter. Conversion from a two-stroke to a four

    allows for a light weight, fuel-efficient engine that is significantly less polluting per

    ometre, has a higher resistance to wear and tear and a longer lifespan due to a good

    ecommendations The study conducted found that due to the cap on supply, the auto-rickshaw sector has been

    underused by citizens even with the high demand. Lifting the ban on auto manufacturing,

    removing loan intermediaries and enhancing driver behavioural practices will

    autos a sustainable means of urban transport. Another issue requiring attention is the lack of

    infrastructure for auto services available. The government will need to properly design a

    mapping of new auto stops. A governing body should be organised to initiate protective laws

    for drivers. These laws will help to end the black market of auto permits and prevent local

    financiers from harassing auto drivers.

    By organising drivers into a union, building infrastructure and streamlining operations,

    drivers and the greater community will benefit immensely. An effective promotional campaign

    CCOUNTABILITY

    Case Study Urban Development

    Rickshaw Restructuring Project

    January 2011

    1

    irst announced at the Urban Mobility Expo, organised

    by the Institute of Public Transport in New Delhi. The following is a summary of the analyses

    presented, including a recap of benefits, issues to be addressed, and recommendations for the

    Low cost mobility for lower income, elderly and disabled populations: Autos are a

    popular choice amongst the elderly, disabled and low income groups because they are

    : Autos are in demand amongst school children

    : In contrast to buses and private vehicles, autos are

    it has a low operating

    stroke to a four-stroke engine

    efficient engine that is significantly less polluting per

    ometre, has a higher resistance to wear and tear and a longer lifespan due to a good

    rickshaw sector has been

    underused by citizens even with the high demand. Lifting the ban on auto manufacturing,

    removing loan intermediaries and enhancing driver behavioural practices will help to make

    autos a sustainable means of urban transport. Another issue requiring attention is the lack of

    infrastructure for auto services available. The government will need to properly design a

    nised to initiate protective laws

    for drivers. These laws will help to end the black market of auto permits and prevent local

    By organising drivers into a union, building infrastructure and streamlining operations, auto

    drivers and the greater community will benefit immensely. An effective promotional campaign

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    will motivate commuters to use autos more frequently. This will surely increase auto drivers

    incomes and standards of living.

    This project envisions building citizen

    improving the conditions for private motor vehicles. A well designed auto rickshaw sector will

    be a significant departure from traditional urban transport practices in Indian cities, by pu

    the needs of the majority who use public transport at the forefront of consideration.

    References http://www.cstindia.org/

    http://kafila.org/2010/03/24/auto

    comments-are-misguided/

    nyayabhoomi.org

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    will motivate commuters to use autos more frequently. This will surely increase auto drivers

    incomes and standards of living.

    ng citizen-centric urban transport solutions instead of focusing on

    improving the conditions for private motor vehicles. A well designed auto rickshaw sector will

    be a significant departure from traditional urban transport practices in Indian cities, by pu

    the needs of the majority who use public transport at the forefront of consideration.

    http://kafila.org/2010/03/24/auto-rickshaws-in-delhi-why-sheila-dikshit%E2%80%99s

    misguided/

    CCOUNTABILITY

    Case Study Urban Development

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    will motivate commuters to use autos more frequently. This will surely increase auto drivers

    centric urban transport solutions instead of focusing on

    improving the conditions for private motor vehicles. A well designed auto rickshaw sector will

    be a significant departure from traditional urban transport practices in Indian cities, by putting

    the needs of the majority who use public transport at the forefront of consideration.

    dikshit%E2%80%99s-

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    Appendix A- Interview Q1. Can you tell us if there is one initiative/reform out of the five that you have listed in your

    presentation (change to CNG, private entrepreneurship

    Advertising, direct fuel injection for 2 stroke engines) has bee

    tell us why you think it has created or will create such a difference? If not, can you explain a bit

    about each one?

    2. Can you explain what PM10 is?

    3. What is a two stroke engine? Why are 2

    injection help?

    4. Can you explain the role of each stakeholder in the auto rickshaw restructuring project? How

    will the restructuring project benefit each one of them?

    Civil society

    ULBs (urban local bodies)

    Transport Authority

    Unions

    Drivers/owners/renters

    Manufacturers of autos

    Users/passengers

    5. How is EMBARQ, the WRI centre, involved in this project? What is their role?

    6. Based on the present scenario of the auto rickshaw sector, how do you plan

    of the challenges? * poor governance * regulation * unorganised sector * infrastructure

    adequate stands etc. * vehicles

    operational inefficiencies driving without pass

    7. What is the current status of the project? Where is it currently operational

    how far along has it come?

    8. Please name the agencies that financed the project? What is the deadline for implementation?

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    Interview Questionnaire 1. Can you tell us if there is one initiative/reform out of the five that you have listed in your

    presentation (change to CNG, private entrepreneurship pilot in pune & bangalore, SIAM

    Advertising, direct fuel injection for 2 stroke engines) has been the most impactful? If so, please

    tell us why you think it has created or will create such a difference? If not, can you explain a bit

    2. Can you explain what PM10 is?

    3. What is a two stroke engine? Why are 2-stroke engines a problem? How does direct fuel

    4. Can you explain the role of each stakeholder in the auto rickshaw restructuring project? How

    will the restructuring project benefit each one of them?

    ULBs (urban local bodies)

    Drivers/owners/renters

    Manufacturers of autos

    5. How is EMBARQ, the WRI centre, involved in this project? What is their role?

    6. Based on the present scenario of the auto rickshaw sector, how do you plan

    of the challenges? * poor governance * regulation * unorganised sector * infrastructure

    adequate stands etc. * vehicles - problems in design(for rain etc), 2 stroke engines etc. *

    driving without passengers

    7. What is the current status of the project? Where is it currently operational

    8. Please name the agencies that financed the project? What is the deadline for implementation?

    CCOUNTABILITY

    Case Study Urban Development

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    1

    1. Can you tell us if there is one initiative/reform out of the five that you have listed in your

    pilot in pune & bangalore, SIAM-safe,

    n the most impactful? If so, please

    tell us why you think it has created or will create such a difference? If not, can you explain a bit

    ? How does direct fuel

    4. Can you explain the role of each stakeholder in the auto rickshaw restructuring project? How

    5. How is EMBARQ, the WRI centre, involved in this project? What is their role?

    6. Based on the present scenario of the auto rickshaw sector, how do you plan to overcome each

    of the challenges? * poor governance * regulation * unorganised sector * infrastructure lack of

    problems in design(for rain etc), 2 stroke engines etc. *

    7. What is the current status of the project? Where is it currently operational- which cities and

    8. Please name the agencies that financed the project? What is the deadline for implementation?