the considerate hoteliers bulletin november 2015

18
Sunday 15th November 2015 View this email in your browser The Considerate This month's topic: Climate Change Highlights and Headlines CONSIDERATE HOTELS Stories that touch us Learn how this member has been affected by and reacted to climate change CONSIDERATE SOLUTIONS Con-Serve Our comprehensive data management system to increase resource efficiency and make cost savings CONSIDERATE ORGANISATIONS Results that impress A not-for-profit organisation focusing on climate change CONSIDERATE SUPPLIERS Companies that inspire us Read about climate-positive chocolate from Original Beans and GFL's zero emissions policy Subscribe Share Past Issues Transla

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Page 1: The Considerate Hoteliers Bulletin November 2015

Sunday 15th November 2015 View this email in your browser

The ConsiderateThis months topic Climate Change

Highlights and Headlines

CONSIDERATE HOTELS Stories that touch usLearn how this member has been affected by and reacted

to climate change

CONSIDERATE SOLUTIONS Con-ServeOur comprehensive data management system to increaseresource efficiency and make cost savings

CONSIDERATE ORGANISATIONS Results that impress A not-for-profit organisation focusing on climate change

CONSIDERATE SUPPLIERS Companies that inspire usRead about climate-positive chocolate from Original Beans and GFLs zero emissions policy

Subscribe Share Past Issues Translate

STORY OF THE MONTH Actions that motivate usLearn more about the upcoming event COP21 in Paris this month

CONSIDERATE PERSONALITY People that move us Interview with Julie Poirot Head of CSR at the OetkerCollection

CONSIDERATE SUPPLIERS DIRECTORY

Updated each month the full rundown of our accredited suppliers

Trends that drive usClimate Change

The first thing to say here really is that Climate Change is not actually a trend But anunavoidable fact and a scientifically proven one at that too That there are still people outthere challenging this evidence is a discussion not even worth getting involved in

It is a fact which already I learned at school about and that is now over 25 years ago Iremember going to our first climate discussion at the Old Marylebone Town Hall on theEuston Road in 1989 As a 17-year old it seemed inconceivable to me that this was aproblem we as a human race would not confront or solve After all we had managed torebuild Europe after two world wars the Berlin Wall had just fallen of course we wouldmanage to deal with this crisishellip

Well 26 years later with various high-ranking negotiators such as for example Ivo deBoer having despaired and resigned at global climate conference after global climateconference it seems that there is FINALLY a glimmer of hope that we humans will indeedrise to this challenge

With only 3 weeks to go to Cop21 in Paris the UNrsquos 21st conference on this topic anunprecedented number of climate change plans handed in from nearly 150 countries overthe past seven months should make a ldquosignificant dentrdquo in the growth of green house gasemissions - according to the FT

So why is this yearrsquos conference going to be different to say Copenhagen in 2011 or Rio in2013 Well for one it seems the Chinese have joined the ranks of those countries willingto do their bit in the global race against the 2degC warming But also President Obama aswell as the Pope Francis having become outspoken climate advocates calling for newpolicies to be introduced seem to add to the general lsquotrendrsquo of climate actions One of the most likely outcomes of the Paris talks will be a much closer monitoring andpossible taxation of CO2 emissions not only of big factories but any businesses includinghotels It will therefore be key for all hospitality venuers to start monitoring their resourceconsumption more closely not only to operate more efficiently but also to reduce theirCarbon Footprints Please remember that our own data monitoring platform Con-Serve helps you as a hoteldo exactly that - we have included further details below on exactly how it can improve yourbottom line and environmental ranking We will in this issues of our newsletter try and give you general overview of the COP21discussions as well as other important climate change related topics be it with our hotelsour suppliers or other organisations we work with As always we endeavor to remain at the forefront of happenings to keep you informed andadvise you any fundamental changes So letrsquos all roll our sleeves up together to indeed make 2015 equally as historic as 1945by saying ldquoNo to Climate Changerdquo as our forefathers said ldquoNo to more Warsrdquo

Xenia zu Hohenlohe Marketing DirectorConsiderate Hoteliers

CONSIDERATE HOTELSStories that touch us

The Oetker Collection

The Oetker Collection ndash Hotel du Cap Eden Roc France

ldquoThe 3rd of October two months-worth of rain fell on the Cote dAzur in just a few hourson a Saturday night

It caused the River Brague to burst its banks near Antibes which lies between the popularresort towns of Cannes and Nice Entire roads were torn away by waves of muddy waterwhich destroyed peoples homes washed away cars and caused widespread traveldisruption across the once-pristine region of the French Riviera

The Hocirctel du Cap-Eden-Roc and the Chacircteau Saint Martin amp Spa have had no damagescontrary to other hotels in Cannes The management of our hotel showed its solidarity withthe people of Biot by giving the local residents - Cleaning products- Food and water- Clothes

Employees which were affected by the bad weather received help from our hotels andtheir colleaguesrdquoJulie Poirot - Head of CSR with the Oetker Collection tells us This is just one example as to how climate change can affect a hotel and thankfully thisgroup has already taken the first steps of moving to a more sustainable future bycommitting to the UNrsquos Global Compact programme The Oetker Collectionrsquos statement on CSR published earlier this year includes thefollowing paragraphldquoWe are aware of the fact that our guests are not only consumers but also citizens whoare concerned about the well-being of the planet Certain of them are deeply committed todefending environmental and social causes We believe that being part of the OetkerCollections should be synonymous with a respect for people and nature Our commitmentin favour of Social Responsibility which contributes to Sustainable Development extendsbeyond a simple stance Our membership of the UNrsquos Global Compact is a majorelement of our commitment We have thus joined the community of organisations which

support this exemplary initiative and we have committed in particular to bring our strategygovernance and decision-making processes into line with the principles of the GlobalCompactrdquo

The UNrsquos Global Compact is just one of a few initiatives helping companies to commit tocorporate strategies which include people and nature

There are many other certifications and programmes which might work better for otherhotel groups to see the full list of all those available please log into our Knowledge Hub

CONSIDERATE SOLUTIONSCon-Serve

Con-Serve is a comprehensive data management system developed by ConsiderateHoteliers allowing hotels to increase their resource efficiency and make cost savingsAlongside advisory services this system is enabled by a dynamic technology platformwhich has been tailored to capture data that is material to the hospitality industryincluding electricity heat water waste travel and laundry

Through Con-Serves unique data management system you can

Make cost and environmental savingsIdentify inefficiencies in resource useTrack and validate savings initiativesBenchmark performanceReduce administrative time and costs from centralised and efficient datamanagement Increase traceability and transparency of sustainability dataGet support for complying with sustainability reporting requirements and standards

Our vision is to set businesses on a clear pathway of environmental sustainability bypromoting Con-Serves 4 Ms

Mearsure - Monitor - Mine - Manage

CONSIDERATE ORGANISATIONSResults that impress

State of Play Climate Change and the Hospitality Sector

CDP is an international not-for-profit organisation working in the space of climate changeEach year CDP sends out standardised questionnaires encouraging companies toaccount for and be transparent about climate change related risk This request forinformation goes out to the worldrsquos largest companies on behalf of 822 institutionalinvestor signatories with a combined US$95 trillion in assets CDP then provides thisinformation to its investor signatories as well as distributing it throughout the globalmarket place to increase transparency around climate-related investment risk andcommercial opportunity and drive investments towards a low carbon economy

Last week on November 4th CDP released its 2015 climate change ratings ahead ofCOP21 Companies are scored on two aspects

1 Disclosure examines the completeness of a companyrsquos CDP response (scored as anumber between 1-100) and

2 Performance assesses actions which are considered to advanceclimate change mitigation adaptation and transparency (scored as a band betweenA-E)

So who were some of the CDP leaders in the hospitality sector in 2015

Melia Hotels International SA (99 A) NH Hotel Group (99 A) Wyndham Worldwide Corporation (98 A) TUI Group (100 A-) Caesars Entertainment (100 A-) Las Vegas Sands Corporation (99 A)

The concept is simple - companies across all sectors must measure and manage theiremissions But how does it all work in practice for the hotel industry

The hotel sector found itself helping corporate clients understand their carbon impact oftime spent in hotels for meetings events and associated hotel stays for example Morespecifically during the Request for Proposal (RFP) for example when hotels lsquobidrsquo forcorporate client events or meetings clients were being asked to disclose the carbonfootprint for those events However the challenge for the industry and the corporate clientwas that there was very little consistency in the way that hotels report their emissionsNow with the added requirement to report on their own emissions through initiatives likeCDP there was an ever-increasing need to develop a standard for hotels to measure theircarbon footprint The Hotel Carbon Measurement Initiative (HCMI) was created to remedythis exact situation

While the HCMI standard guides hotels in measuring all emissions sources that arematerial to their sector (including energy water waste travel transportation and laundry)these calculations can often be quite complex and therefore costly Alongside otherbenefits Con-Serve (a data management system developed by Considerate Hoteliers)has the ability to automatically calculate the carbon footprint of a hotel inline with theHCMI methodology based on resource consumption data and is therefore a practical toolfor hotels to measure their emissions according to the accepted industry standard

For more information on Con-Serve please see section above or visit our webpage Aswell we would be happy to hear from you to see how we could support your climatechange efforts Our team has expertise in corporate carbon reporting and experiencesupporting companies with their CDP disclosure Please contact infocon-servecom formore information

CONSIDERATE SUPPLIERS

Companies that inspire us

Original Beans Climate-Positive Chocolate

Sustainability forerunners Original Beans cover all bases with their ethical approach toproducing some of the finest and most luxurious award-winning chocolate in the world -sourced from ecological hotspots in South America Indonesia and from the VirungaNational Park DR Congo Africa

Founded on the principal lsquoWhat we consume we must replenishrsquo ndash for every bar sold onetree is planted in order to preserve and conserve precious environments But OriginalBeansrsquo meticulous commitment to sustainability and conservation does not stop there Onthe contrary it exists in every element of their supply cycle

In a 2014 study of the Cru Virunga 70 cacao bar and its production chain in terms ofclimate costs and benefits conducted by two independent teams ndash Footprint4Foods andCarbonRoots Original Beans was found to be measurably climate-positive contributingpositively with a factor 3 to the reduction of greenhouse gas emissions This is becauseevery tree planted into an existing cacao forest absorbs 274g more CO2 than theemissions created by the production of one bar

Put simply this means that eating one Original Beans chocolate bar offsets the negativeclimate effect of three unsustainable chocolate bars

The environmental achievements of Original Beans have also been recognised by thePeople Environment amp Achievement Awards which awarded the Supply Chain prize forreforestation projects and green logistics resulting in a measurably climate positiveproduct

By striving for a top quality product that is created in a healthy sustainable way OriginalBeans has been able to meet the demand of a growing number of conscious consumers Philipp Kauffman Founder amp CEO reveals part of the success of his chocolate lsquoOnceyoursquove tasted really good chocolate itrsquos difficult to go back to eating anything else EatLess But Better is my mottorsquo

Learn more about Original Beans conservation efforts under wwworiginalbeanscom

GFL - Control CO2 Emissions

GFL a manufacturer of guest amenity products has committed to keep their emissions aslow as possible since laying the foundations of their factory in Milan It features innovativeand state-of-the-art design and engineering in the production area of the factory heat canbe channelled to the offices which was generated during the production process Thisalso enables to cool down the offices during the summer months when temperatures riseup to 35degC As a result energy consumption remains relatively low throughout the yearwhich helps to keep emissions to a minimum level Parts of GFLs energy use comes fromrenewable sources

Aiming at further reducing the carbon footprint GFL produces all their bottles on site Oneof the biggest advantages of this is that GFL does not need to rely on outside deliverysources Likewise by having researched the carton sizes for all goods leaving the factoryGFL has not only reduced the amount of recycable card used but also has decreased theshipping volumes This results in a reduced carbon footprint as well as reduced transportcost This shows that caring after the planet does not necessarily have to incurr additionalexpenses

Aveda - Connecting Beauty the Environment amp Well-being

Aveda is a brand built on environmental responsibility and not only takes care for theirguests but also for the wider environment The mission at Aveda is to care for the worldwe live in from the products we make to the ways in which we give back to society AtAveda we strive to set an example for environmental leadership and responsibility ndash notjust in the world of beauty but around the world

Aveda products are exclusively available to first-class and luxury properties that meetbrandrsquos requirements The range includes naturally derived bath and beauty care whichappeal to the eco-conscious traveler who wants exceptional product performance

STORY OF THE MONTH

Organisations that motivate us and those fighting climate change

United Nations is organising the UN Climate Change Conference COP21 November 30 -December 11 2015 in Paris France

The international climate conference will be held at the Le Bourget site This will be the21st yearly session of the Conference of the Parties (COP 21) to the 1992 United NationsFramework Convention on Climate Change (UNFCCC) and the 11th session of theMeeting of the Parties (CMP 11) to the 1997 Kyoto Protocol

According to the organising committee the objective of the 2015 conference is to achievefor the first time in over 20 years of UN negotiations a binding and universal agreementon climate from all the nations of the world Leadership of the negotiations is yet to bedetermined

Pope Francis published an encyclical called Laudato si intended in part to influence theconference The encyclical calls for action against human-caused climate change The overarching goal of the Convention is to reduce greenhouse gas emissions to limit theglobal temperature increase to 2degC above pre-industrial levels To achieve this the futureagreement must focus equally on mitigation - that is efforts to reduce greenhouse gasemissions in order to limit global warming to below 2degC - and societiesrsquo adaptation toexisting climate changes These efforts must take into account the needs and capacitiesof each country The agreement will enter into force in 2020 and will need to besustainable to enable long-term change

The Adaptation Gap Report by the United Nations Environment Programme is aninternational study with contributions from French climatologists It shows that thecontribution of 2degC to climate disruption caused by human activity is increasingwhich will lead to a 50 reduction by 2030 in uncertainty about climate sensitivityto this disruption

In close connection with the agreement that will be negotiated within the UNFCCC theAgenda

presents solutions that exist now and that can be expandedgives credibility to the emissions reduction and adaptation targets presented by thecountries in Parisshows how these targets are underpinned by action plans and investment strategiesclearly identified by the various economic actors The Agenda of Solutions shouldthus be a means to support the ambition of all countries starting in 2015 and intothe long term by offering them solutions for a low-carbon development strategy the Agenda also has a political scope to send a strong signal that a broad coalitionof state and non-state actors is willing to work in the same direction with a commonaim And that climate change mitigation represents an economic opportunity in allcountries regardless of their level of development

What are the features of the initiatives in the Agenda of SolutionsThey should

take a multi-stakeholder approach and involve various partners from all countriesaround a shared vision and targetsseek profound change in accordance with the issues facing their sector or area ofaction and based on a scientific approach to the greenhouse gas emissionsreduction targetsseek and foster co-benefits of climate action in terms of poverty reduction and

sustainable development targetsbuild a tangible credible action plan along with clear targets in figures to bereached by 2020 2030 and 2050establish a governance framework that can sustain the initiative into the long termdemonstrate transparency and report on their achievements and progress

EXAMPLE

The mayors of more than 2000 cities around the world have entered into a compactto curb greenhouse gas emissions by 454 megatons by 2020

CONSIDERATE PERSONALITYPeople that move us

Julie Poirot - The Oetker CollectionJulie Poirot is the Oetker Collections CSR coordinator based out ofthe Hotel du Cap Eden Roc where she is also of the regional CSRprojects for the Chateau Saint Martin and LApogee in CourchevelShe studied Sustainable Development and EnvironmentalCommunication at the University of Nice France Thanks Juliesactive engagement the Oetker Collection has established its firstCSR strategy policy and is now committed to the Global Compact

My life mottoCarpe Diem

An unforgettable place I travelled to in the last yearBali where I fell in love with the local dances and music

My favourite hotelPalais Namaskar Marrakech

What does Climate Changerdquo mean to youThe biggest challenge of our life time for every individual as well as for every businessincluding hotels obviously

The oldest piece of clothing in my wardrobeJogging pants from where I was 16 years old

The last meal that truly impressed meA fresh fish with spices prepared in a little food stall in Bali - so simple and so delicious

People that inspire meMahatma Gandhhi and his saying Be the change that you wish to see in the world

What does responsible tourismbusiness management mean to youThat it should become part of an every days normal business to plan its future

My favourite website Global Compact

I travel to work byBicycle or running

Seasonal amp local favourite produceMy favourite product are strawberries

My favourite lsquosustainablersquo company Exhibit - a little French printer company My biggest worry about the futureThe loss of biodiversity

My biggest hope for the futureInnovation

Last chance to apply for theTourism for Tomorrow Awards 2016

Are you an inspiring responsible business deserving recognition for your workin tourism Then WTTC wants to hear from YOU Theres still time left to

submit your entry for the Tourism for Tomorrow Awards 2016

All applications must be received by no later than 16 November 2015

Applicants can enter in one of the five award categoriesCommunity Destination Environment Innovation and People

Get inspired from previous winners and apply here

CONSIDERATE SUPPLIERS DIRECTORYUpdated monthly

The Considerate Suppliers Directory is a list of approved suppliers assessed byConsiderate Hoteliers to ensure that they follow a similar ethos to ours have ethicalpolicies in place and conduct their business responsibly Most suppliers offerpreferential rates to our members but you will need to log in to the members area ofour website to view these offers For further information please visit the moredetailed directory of our Considerate Suppliers on our website Please click here

Suppliers Discounts

The Green Stationery CompanyThe new Dag eco menus catalogue is out now for a free copyemail salesgreenstatcouk Use the code CH707 at checkout to get an extra 20discount to all orders over pound75 on all your menu paper orders on wwwgreenstatcouk

Considerate Suppliers

AslotelToiletries and equipment for hotel bedrooms and bathroomsContact murrayroberts aslotelcouk

BerendsenTextile services supplierContact kevindaviesberendsencouk Cleaner ProductsHousekeeping amp ConsumablesContact petecleanerproductscouk

Crukafe LtdBeverageContact zaishacrukafecom Delphis EcoEco-friendly cleaning productsContact salesdelphisecocom GFL SABathroom cosmetics and guest amenity productsContact infogfleu GlamocellLed lightingContact rtempleglamocell-ukcom Harrison Spinks Jospitality DivisionHand-made bedsContact struswellharrisonspinkscouk

Hypnos BedsBed ManufacturerContact chriswardhypnosbedscom

Lalani amp CoBoutique tea curatorsContact infolalaniandcocom

Original BeansHigh quality ChocolateContact danieloriginalbeanscom

Plan Bee LtdFully managed beehive serviceContact warrenplanbeeltdcom

The Green Stationery CompanyOffice equipmentContact jayofficegreenstatcouk

The Fine Cotton CompanyHousekeepingampConsumablesContact trevorthefinecottoncompanycom

TiFry Company LtdKitchen equipmentContact officetifrycom White Knight Laundry ServicesLaundry and linen hireContact saleswhite-knightcouk XerosCleaning TechnologiesContact danbarrettxeroscleaningcom

Website Email Twitter LinkedIn Facebook Google Plus YouTube Instagram

Page 2: The Considerate Hoteliers Bulletin November 2015

STORY OF THE MONTH Actions that motivate usLearn more about the upcoming event COP21 in Paris this month

CONSIDERATE PERSONALITY People that move us Interview with Julie Poirot Head of CSR at the OetkerCollection

CONSIDERATE SUPPLIERS DIRECTORY

Updated each month the full rundown of our accredited suppliers

Trends that drive usClimate Change

The first thing to say here really is that Climate Change is not actually a trend But anunavoidable fact and a scientifically proven one at that too That there are still people outthere challenging this evidence is a discussion not even worth getting involved in

It is a fact which already I learned at school about and that is now over 25 years ago Iremember going to our first climate discussion at the Old Marylebone Town Hall on theEuston Road in 1989 As a 17-year old it seemed inconceivable to me that this was aproblem we as a human race would not confront or solve After all we had managed torebuild Europe after two world wars the Berlin Wall had just fallen of course we wouldmanage to deal with this crisishellip

Well 26 years later with various high-ranking negotiators such as for example Ivo deBoer having despaired and resigned at global climate conference after global climateconference it seems that there is FINALLY a glimmer of hope that we humans will indeedrise to this challenge

With only 3 weeks to go to Cop21 in Paris the UNrsquos 21st conference on this topic anunprecedented number of climate change plans handed in from nearly 150 countries overthe past seven months should make a ldquosignificant dentrdquo in the growth of green house gasemissions - according to the FT

So why is this yearrsquos conference going to be different to say Copenhagen in 2011 or Rio in2013 Well for one it seems the Chinese have joined the ranks of those countries willingto do their bit in the global race against the 2degC warming But also President Obama aswell as the Pope Francis having become outspoken climate advocates calling for newpolicies to be introduced seem to add to the general lsquotrendrsquo of climate actions One of the most likely outcomes of the Paris talks will be a much closer monitoring andpossible taxation of CO2 emissions not only of big factories but any businesses includinghotels It will therefore be key for all hospitality venuers to start monitoring their resourceconsumption more closely not only to operate more efficiently but also to reduce theirCarbon Footprints Please remember that our own data monitoring platform Con-Serve helps you as a hoteldo exactly that - we have included further details below on exactly how it can improve yourbottom line and environmental ranking We will in this issues of our newsletter try and give you general overview of the COP21discussions as well as other important climate change related topics be it with our hotelsour suppliers or other organisations we work with As always we endeavor to remain at the forefront of happenings to keep you informed andadvise you any fundamental changes So letrsquos all roll our sleeves up together to indeed make 2015 equally as historic as 1945by saying ldquoNo to Climate Changerdquo as our forefathers said ldquoNo to more Warsrdquo

Xenia zu Hohenlohe Marketing DirectorConsiderate Hoteliers

CONSIDERATE HOTELSStories that touch us

The Oetker Collection

The Oetker Collection ndash Hotel du Cap Eden Roc France

ldquoThe 3rd of October two months-worth of rain fell on the Cote dAzur in just a few hourson a Saturday night

It caused the River Brague to burst its banks near Antibes which lies between the popularresort towns of Cannes and Nice Entire roads were torn away by waves of muddy waterwhich destroyed peoples homes washed away cars and caused widespread traveldisruption across the once-pristine region of the French Riviera

The Hocirctel du Cap-Eden-Roc and the Chacircteau Saint Martin amp Spa have had no damagescontrary to other hotels in Cannes The management of our hotel showed its solidarity withthe people of Biot by giving the local residents - Cleaning products- Food and water- Clothes

Employees which were affected by the bad weather received help from our hotels andtheir colleaguesrdquoJulie Poirot - Head of CSR with the Oetker Collection tells us This is just one example as to how climate change can affect a hotel and thankfully thisgroup has already taken the first steps of moving to a more sustainable future bycommitting to the UNrsquos Global Compact programme The Oetker Collectionrsquos statement on CSR published earlier this year includes thefollowing paragraphldquoWe are aware of the fact that our guests are not only consumers but also citizens whoare concerned about the well-being of the planet Certain of them are deeply committed todefending environmental and social causes We believe that being part of the OetkerCollections should be synonymous with a respect for people and nature Our commitmentin favour of Social Responsibility which contributes to Sustainable Development extendsbeyond a simple stance Our membership of the UNrsquos Global Compact is a majorelement of our commitment We have thus joined the community of organisations which

support this exemplary initiative and we have committed in particular to bring our strategygovernance and decision-making processes into line with the principles of the GlobalCompactrdquo

The UNrsquos Global Compact is just one of a few initiatives helping companies to commit tocorporate strategies which include people and nature

There are many other certifications and programmes which might work better for otherhotel groups to see the full list of all those available please log into our Knowledge Hub

CONSIDERATE SOLUTIONSCon-Serve

Con-Serve is a comprehensive data management system developed by ConsiderateHoteliers allowing hotels to increase their resource efficiency and make cost savingsAlongside advisory services this system is enabled by a dynamic technology platformwhich has been tailored to capture data that is material to the hospitality industryincluding electricity heat water waste travel and laundry

Through Con-Serves unique data management system you can

Make cost and environmental savingsIdentify inefficiencies in resource useTrack and validate savings initiativesBenchmark performanceReduce administrative time and costs from centralised and efficient datamanagement Increase traceability and transparency of sustainability dataGet support for complying with sustainability reporting requirements and standards

Our vision is to set businesses on a clear pathway of environmental sustainability bypromoting Con-Serves 4 Ms

Mearsure - Monitor - Mine - Manage

CONSIDERATE ORGANISATIONSResults that impress

State of Play Climate Change and the Hospitality Sector

CDP is an international not-for-profit organisation working in the space of climate changeEach year CDP sends out standardised questionnaires encouraging companies toaccount for and be transparent about climate change related risk This request forinformation goes out to the worldrsquos largest companies on behalf of 822 institutionalinvestor signatories with a combined US$95 trillion in assets CDP then provides thisinformation to its investor signatories as well as distributing it throughout the globalmarket place to increase transparency around climate-related investment risk andcommercial opportunity and drive investments towards a low carbon economy

Last week on November 4th CDP released its 2015 climate change ratings ahead ofCOP21 Companies are scored on two aspects

1 Disclosure examines the completeness of a companyrsquos CDP response (scored as anumber between 1-100) and

2 Performance assesses actions which are considered to advanceclimate change mitigation adaptation and transparency (scored as a band betweenA-E)

So who were some of the CDP leaders in the hospitality sector in 2015

Melia Hotels International SA (99 A) NH Hotel Group (99 A) Wyndham Worldwide Corporation (98 A) TUI Group (100 A-) Caesars Entertainment (100 A-) Las Vegas Sands Corporation (99 A)

The concept is simple - companies across all sectors must measure and manage theiremissions But how does it all work in practice for the hotel industry

The hotel sector found itself helping corporate clients understand their carbon impact oftime spent in hotels for meetings events and associated hotel stays for example Morespecifically during the Request for Proposal (RFP) for example when hotels lsquobidrsquo forcorporate client events or meetings clients were being asked to disclose the carbonfootprint for those events However the challenge for the industry and the corporate clientwas that there was very little consistency in the way that hotels report their emissionsNow with the added requirement to report on their own emissions through initiatives likeCDP there was an ever-increasing need to develop a standard for hotels to measure theircarbon footprint The Hotel Carbon Measurement Initiative (HCMI) was created to remedythis exact situation

While the HCMI standard guides hotels in measuring all emissions sources that arematerial to their sector (including energy water waste travel transportation and laundry)these calculations can often be quite complex and therefore costly Alongside otherbenefits Con-Serve (a data management system developed by Considerate Hoteliers)has the ability to automatically calculate the carbon footprint of a hotel inline with theHCMI methodology based on resource consumption data and is therefore a practical toolfor hotels to measure their emissions according to the accepted industry standard

For more information on Con-Serve please see section above or visit our webpage Aswell we would be happy to hear from you to see how we could support your climatechange efforts Our team has expertise in corporate carbon reporting and experiencesupporting companies with their CDP disclosure Please contact infocon-servecom formore information

CONSIDERATE SUPPLIERS

Companies that inspire us

Original Beans Climate-Positive Chocolate

Sustainability forerunners Original Beans cover all bases with their ethical approach toproducing some of the finest and most luxurious award-winning chocolate in the world -sourced from ecological hotspots in South America Indonesia and from the VirungaNational Park DR Congo Africa

Founded on the principal lsquoWhat we consume we must replenishrsquo ndash for every bar sold onetree is planted in order to preserve and conserve precious environments But OriginalBeansrsquo meticulous commitment to sustainability and conservation does not stop there Onthe contrary it exists in every element of their supply cycle

In a 2014 study of the Cru Virunga 70 cacao bar and its production chain in terms ofclimate costs and benefits conducted by two independent teams ndash Footprint4Foods andCarbonRoots Original Beans was found to be measurably climate-positive contributingpositively with a factor 3 to the reduction of greenhouse gas emissions This is becauseevery tree planted into an existing cacao forest absorbs 274g more CO2 than theemissions created by the production of one bar

Put simply this means that eating one Original Beans chocolate bar offsets the negativeclimate effect of three unsustainable chocolate bars

The environmental achievements of Original Beans have also been recognised by thePeople Environment amp Achievement Awards which awarded the Supply Chain prize forreforestation projects and green logistics resulting in a measurably climate positiveproduct

By striving for a top quality product that is created in a healthy sustainable way OriginalBeans has been able to meet the demand of a growing number of conscious consumers Philipp Kauffman Founder amp CEO reveals part of the success of his chocolate lsquoOnceyoursquove tasted really good chocolate itrsquos difficult to go back to eating anything else EatLess But Better is my mottorsquo

Learn more about Original Beans conservation efforts under wwworiginalbeanscom

GFL - Control CO2 Emissions

GFL a manufacturer of guest amenity products has committed to keep their emissions aslow as possible since laying the foundations of their factory in Milan It features innovativeand state-of-the-art design and engineering in the production area of the factory heat canbe channelled to the offices which was generated during the production process Thisalso enables to cool down the offices during the summer months when temperatures riseup to 35degC As a result energy consumption remains relatively low throughout the yearwhich helps to keep emissions to a minimum level Parts of GFLs energy use comes fromrenewable sources

Aiming at further reducing the carbon footprint GFL produces all their bottles on site Oneof the biggest advantages of this is that GFL does not need to rely on outside deliverysources Likewise by having researched the carton sizes for all goods leaving the factoryGFL has not only reduced the amount of recycable card used but also has decreased theshipping volumes This results in a reduced carbon footprint as well as reduced transportcost This shows that caring after the planet does not necessarily have to incurr additionalexpenses

Aveda - Connecting Beauty the Environment amp Well-being

Aveda is a brand built on environmental responsibility and not only takes care for theirguests but also for the wider environment The mission at Aveda is to care for the worldwe live in from the products we make to the ways in which we give back to society AtAveda we strive to set an example for environmental leadership and responsibility ndash notjust in the world of beauty but around the world

Aveda products are exclusively available to first-class and luxury properties that meetbrandrsquos requirements The range includes naturally derived bath and beauty care whichappeal to the eco-conscious traveler who wants exceptional product performance

STORY OF THE MONTH

Organisations that motivate us and those fighting climate change

United Nations is organising the UN Climate Change Conference COP21 November 30 -December 11 2015 in Paris France

The international climate conference will be held at the Le Bourget site This will be the21st yearly session of the Conference of the Parties (COP 21) to the 1992 United NationsFramework Convention on Climate Change (UNFCCC) and the 11th session of theMeeting of the Parties (CMP 11) to the 1997 Kyoto Protocol

According to the organising committee the objective of the 2015 conference is to achievefor the first time in over 20 years of UN negotiations a binding and universal agreementon climate from all the nations of the world Leadership of the negotiations is yet to bedetermined

Pope Francis published an encyclical called Laudato si intended in part to influence theconference The encyclical calls for action against human-caused climate change The overarching goal of the Convention is to reduce greenhouse gas emissions to limit theglobal temperature increase to 2degC above pre-industrial levels To achieve this the futureagreement must focus equally on mitigation - that is efforts to reduce greenhouse gasemissions in order to limit global warming to below 2degC - and societiesrsquo adaptation toexisting climate changes These efforts must take into account the needs and capacitiesof each country The agreement will enter into force in 2020 and will need to besustainable to enable long-term change

The Adaptation Gap Report by the United Nations Environment Programme is aninternational study with contributions from French climatologists It shows that thecontribution of 2degC to climate disruption caused by human activity is increasingwhich will lead to a 50 reduction by 2030 in uncertainty about climate sensitivityto this disruption

In close connection with the agreement that will be negotiated within the UNFCCC theAgenda

presents solutions that exist now and that can be expandedgives credibility to the emissions reduction and adaptation targets presented by thecountries in Parisshows how these targets are underpinned by action plans and investment strategiesclearly identified by the various economic actors The Agenda of Solutions shouldthus be a means to support the ambition of all countries starting in 2015 and intothe long term by offering them solutions for a low-carbon development strategy the Agenda also has a political scope to send a strong signal that a broad coalitionof state and non-state actors is willing to work in the same direction with a commonaim And that climate change mitigation represents an economic opportunity in allcountries regardless of their level of development

What are the features of the initiatives in the Agenda of SolutionsThey should

take a multi-stakeholder approach and involve various partners from all countriesaround a shared vision and targetsseek profound change in accordance with the issues facing their sector or area ofaction and based on a scientific approach to the greenhouse gas emissionsreduction targetsseek and foster co-benefits of climate action in terms of poverty reduction and

sustainable development targetsbuild a tangible credible action plan along with clear targets in figures to bereached by 2020 2030 and 2050establish a governance framework that can sustain the initiative into the long termdemonstrate transparency and report on their achievements and progress

EXAMPLE

The mayors of more than 2000 cities around the world have entered into a compactto curb greenhouse gas emissions by 454 megatons by 2020

CONSIDERATE PERSONALITYPeople that move us

Julie Poirot - The Oetker CollectionJulie Poirot is the Oetker Collections CSR coordinator based out ofthe Hotel du Cap Eden Roc where she is also of the regional CSRprojects for the Chateau Saint Martin and LApogee in CourchevelShe studied Sustainable Development and EnvironmentalCommunication at the University of Nice France Thanks Juliesactive engagement the Oetker Collection has established its firstCSR strategy policy and is now committed to the Global Compact

My life mottoCarpe Diem

An unforgettable place I travelled to in the last yearBali where I fell in love with the local dances and music

My favourite hotelPalais Namaskar Marrakech

What does Climate Changerdquo mean to youThe biggest challenge of our life time for every individual as well as for every businessincluding hotels obviously

The oldest piece of clothing in my wardrobeJogging pants from where I was 16 years old

The last meal that truly impressed meA fresh fish with spices prepared in a little food stall in Bali - so simple and so delicious

People that inspire meMahatma Gandhhi and his saying Be the change that you wish to see in the world

What does responsible tourismbusiness management mean to youThat it should become part of an every days normal business to plan its future

My favourite website Global Compact

I travel to work byBicycle or running

Seasonal amp local favourite produceMy favourite product are strawberries

My favourite lsquosustainablersquo company Exhibit - a little French printer company My biggest worry about the futureThe loss of biodiversity

My biggest hope for the futureInnovation

Last chance to apply for theTourism for Tomorrow Awards 2016

Are you an inspiring responsible business deserving recognition for your workin tourism Then WTTC wants to hear from YOU Theres still time left to

submit your entry for the Tourism for Tomorrow Awards 2016

All applications must be received by no later than 16 November 2015

Applicants can enter in one of the five award categoriesCommunity Destination Environment Innovation and People

Get inspired from previous winners and apply here

CONSIDERATE SUPPLIERS DIRECTORYUpdated monthly

The Considerate Suppliers Directory is a list of approved suppliers assessed byConsiderate Hoteliers to ensure that they follow a similar ethos to ours have ethicalpolicies in place and conduct their business responsibly Most suppliers offerpreferential rates to our members but you will need to log in to the members area ofour website to view these offers For further information please visit the moredetailed directory of our Considerate Suppliers on our website Please click here

Suppliers Discounts

The Green Stationery CompanyThe new Dag eco menus catalogue is out now for a free copyemail salesgreenstatcouk Use the code CH707 at checkout to get an extra 20discount to all orders over pound75 on all your menu paper orders on wwwgreenstatcouk

Considerate Suppliers

AslotelToiletries and equipment for hotel bedrooms and bathroomsContact murrayroberts aslotelcouk

BerendsenTextile services supplierContact kevindaviesberendsencouk Cleaner ProductsHousekeeping amp ConsumablesContact petecleanerproductscouk

Crukafe LtdBeverageContact zaishacrukafecom Delphis EcoEco-friendly cleaning productsContact salesdelphisecocom GFL SABathroom cosmetics and guest amenity productsContact infogfleu GlamocellLed lightingContact rtempleglamocell-ukcom Harrison Spinks Jospitality DivisionHand-made bedsContact struswellharrisonspinkscouk

Hypnos BedsBed ManufacturerContact chriswardhypnosbedscom

Lalani amp CoBoutique tea curatorsContact infolalaniandcocom

Original BeansHigh quality ChocolateContact danieloriginalbeanscom

Plan Bee LtdFully managed beehive serviceContact warrenplanbeeltdcom

The Green Stationery CompanyOffice equipmentContact jayofficegreenstatcouk

The Fine Cotton CompanyHousekeepingampConsumablesContact trevorthefinecottoncompanycom

TiFry Company LtdKitchen equipmentContact officetifrycom White Knight Laundry ServicesLaundry and linen hireContact saleswhite-knightcouk XerosCleaning TechnologiesContact danbarrettxeroscleaningcom

Website Email Twitter LinkedIn Facebook Google Plus YouTube Instagram

Page 3: The Considerate Hoteliers Bulletin November 2015

With only 3 weeks to go to Cop21 in Paris the UNrsquos 21st conference on this topic anunprecedented number of climate change plans handed in from nearly 150 countries overthe past seven months should make a ldquosignificant dentrdquo in the growth of green house gasemissions - according to the FT

So why is this yearrsquos conference going to be different to say Copenhagen in 2011 or Rio in2013 Well for one it seems the Chinese have joined the ranks of those countries willingto do their bit in the global race against the 2degC warming But also President Obama aswell as the Pope Francis having become outspoken climate advocates calling for newpolicies to be introduced seem to add to the general lsquotrendrsquo of climate actions One of the most likely outcomes of the Paris talks will be a much closer monitoring andpossible taxation of CO2 emissions not only of big factories but any businesses includinghotels It will therefore be key for all hospitality venuers to start monitoring their resourceconsumption more closely not only to operate more efficiently but also to reduce theirCarbon Footprints Please remember that our own data monitoring platform Con-Serve helps you as a hoteldo exactly that - we have included further details below on exactly how it can improve yourbottom line and environmental ranking We will in this issues of our newsletter try and give you general overview of the COP21discussions as well as other important climate change related topics be it with our hotelsour suppliers or other organisations we work with As always we endeavor to remain at the forefront of happenings to keep you informed andadvise you any fundamental changes So letrsquos all roll our sleeves up together to indeed make 2015 equally as historic as 1945by saying ldquoNo to Climate Changerdquo as our forefathers said ldquoNo to more Warsrdquo

Xenia zu Hohenlohe Marketing DirectorConsiderate Hoteliers

CONSIDERATE HOTELSStories that touch us

The Oetker Collection

The Oetker Collection ndash Hotel du Cap Eden Roc France

ldquoThe 3rd of October two months-worth of rain fell on the Cote dAzur in just a few hourson a Saturday night

It caused the River Brague to burst its banks near Antibes which lies between the popularresort towns of Cannes and Nice Entire roads were torn away by waves of muddy waterwhich destroyed peoples homes washed away cars and caused widespread traveldisruption across the once-pristine region of the French Riviera

The Hocirctel du Cap-Eden-Roc and the Chacircteau Saint Martin amp Spa have had no damagescontrary to other hotels in Cannes The management of our hotel showed its solidarity withthe people of Biot by giving the local residents - Cleaning products- Food and water- Clothes

Employees which were affected by the bad weather received help from our hotels andtheir colleaguesrdquoJulie Poirot - Head of CSR with the Oetker Collection tells us This is just one example as to how climate change can affect a hotel and thankfully thisgroup has already taken the first steps of moving to a more sustainable future bycommitting to the UNrsquos Global Compact programme The Oetker Collectionrsquos statement on CSR published earlier this year includes thefollowing paragraphldquoWe are aware of the fact that our guests are not only consumers but also citizens whoare concerned about the well-being of the planet Certain of them are deeply committed todefending environmental and social causes We believe that being part of the OetkerCollections should be synonymous with a respect for people and nature Our commitmentin favour of Social Responsibility which contributes to Sustainable Development extendsbeyond a simple stance Our membership of the UNrsquos Global Compact is a majorelement of our commitment We have thus joined the community of organisations which

support this exemplary initiative and we have committed in particular to bring our strategygovernance and decision-making processes into line with the principles of the GlobalCompactrdquo

The UNrsquos Global Compact is just one of a few initiatives helping companies to commit tocorporate strategies which include people and nature

There are many other certifications and programmes which might work better for otherhotel groups to see the full list of all those available please log into our Knowledge Hub

CONSIDERATE SOLUTIONSCon-Serve

Con-Serve is a comprehensive data management system developed by ConsiderateHoteliers allowing hotels to increase their resource efficiency and make cost savingsAlongside advisory services this system is enabled by a dynamic technology platformwhich has been tailored to capture data that is material to the hospitality industryincluding electricity heat water waste travel and laundry

Through Con-Serves unique data management system you can

Make cost and environmental savingsIdentify inefficiencies in resource useTrack and validate savings initiativesBenchmark performanceReduce administrative time and costs from centralised and efficient datamanagement Increase traceability and transparency of sustainability dataGet support for complying with sustainability reporting requirements and standards

Our vision is to set businesses on a clear pathway of environmental sustainability bypromoting Con-Serves 4 Ms

Mearsure - Monitor - Mine - Manage

CONSIDERATE ORGANISATIONSResults that impress

State of Play Climate Change and the Hospitality Sector

CDP is an international not-for-profit organisation working in the space of climate changeEach year CDP sends out standardised questionnaires encouraging companies toaccount for and be transparent about climate change related risk This request forinformation goes out to the worldrsquos largest companies on behalf of 822 institutionalinvestor signatories with a combined US$95 trillion in assets CDP then provides thisinformation to its investor signatories as well as distributing it throughout the globalmarket place to increase transparency around climate-related investment risk andcommercial opportunity and drive investments towards a low carbon economy

Last week on November 4th CDP released its 2015 climate change ratings ahead ofCOP21 Companies are scored on two aspects

1 Disclosure examines the completeness of a companyrsquos CDP response (scored as anumber between 1-100) and

2 Performance assesses actions which are considered to advanceclimate change mitigation adaptation and transparency (scored as a band betweenA-E)

So who were some of the CDP leaders in the hospitality sector in 2015

Melia Hotels International SA (99 A) NH Hotel Group (99 A) Wyndham Worldwide Corporation (98 A) TUI Group (100 A-) Caesars Entertainment (100 A-) Las Vegas Sands Corporation (99 A)

The concept is simple - companies across all sectors must measure and manage theiremissions But how does it all work in practice for the hotel industry

The hotel sector found itself helping corporate clients understand their carbon impact oftime spent in hotels for meetings events and associated hotel stays for example Morespecifically during the Request for Proposal (RFP) for example when hotels lsquobidrsquo forcorporate client events or meetings clients were being asked to disclose the carbonfootprint for those events However the challenge for the industry and the corporate clientwas that there was very little consistency in the way that hotels report their emissionsNow with the added requirement to report on their own emissions through initiatives likeCDP there was an ever-increasing need to develop a standard for hotels to measure theircarbon footprint The Hotel Carbon Measurement Initiative (HCMI) was created to remedythis exact situation

While the HCMI standard guides hotels in measuring all emissions sources that arematerial to their sector (including energy water waste travel transportation and laundry)these calculations can often be quite complex and therefore costly Alongside otherbenefits Con-Serve (a data management system developed by Considerate Hoteliers)has the ability to automatically calculate the carbon footprint of a hotel inline with theHCMI methodology based on resource consumption data and is therefore a practical toolfor hotels to measure their emissions according to the accepted industry standard

For more information on Con-Serve please see section above or visit our webpage Aswell we would be happy to hear from you to see how we could support your climatechange efforts Our team has expertise in corporate carbon reporting and experiencesupporting companies with their CDP disclosure Please contact infocon-servecom formore information

CONSIDERATE SUPPLIERS

Companies that inspire us

Original Beans Climate-Positive Chocolate

Sustainability forerunners Original Beans cover all bases with their ethical approach toproducing some of the finest and most luxurious award-winning chocolate in the world -sourced from ecological hotspots in South America Indonesia and from the VirungaNational Park DR Congo Africa

Founded on the principal lsquoWhat we consume we must replenishrsquo ndash for every bar sold onetree is planted in order to preserve and conserve precious environments But OriginalBeansrsquo meticulous commitment to sustainability and conservation does not stop there Onthe contrary it exists in every element of their supply cycle

In a 2014 study of the Cru Virunga 70 cacao bar and its production chain in terms ofclimate costs and benefits conducted by two independent teams ndash Footprint4Foods andCarbonRoots Original Beans was found to be measurably climate-positive contributingpositively with a factor 3 to the reduction of greenhouse gas emissions This is becauseevery tree planted into an existing cacao forest absorbs 274g more CO2 than theemissions created by the production of one bar

Put simply this means that eating one Original Beans chocolate bar offsets the negativeclimate effect of three unsustainable chocolate bars

The environmental achievements of Original Beans have also been recognised by thePeople Environment amp Achievement Awards which awarded the Supply Chain prize forreforestation projects and green logistics resulting in a measurably climate positiveproduct

By striving for a top quality product that is created in a healthy sustainable way OriginalBeans has been able to meet the demand of a growing number of conscious consumers Philipp Kauffman Founder amp CEO reveals part of the success of his chocolate lsquoOnceyoursquove tasted really good chocolate itrsquos difficult to go back to eating anything else EatLess But Better is my mottorsquo

Learn more about Original Beans conservation efforts under wwworiginalbeanscom

GFL - Control CO2 Emissions

GFL a manufacturer of guest amenity products has committed to keep their emissions aslow as possible since laying the foundations of their factory in Milan It features innovativeand state-of-the-art design and engineering in the production area of the factory heat canbe channelled to the offices which was generated during the production process Thisalso enables to cool down the offices during the summer months when temperatures riseup to 35degC As a result energy consumption remains relatively low throughout the yearwhich helps to keep emissions to a minimum level Parts of GFLs energy use comes fromrenewable sources

Aiming at further reducing the carbon footprint GFL produces all their bottles on site Oneof the biggest advantages of this is that GFL does not need to rely on outside deliverysources Likewise by having researched the carton sizes for all goods leaving the factoryGFL has not only reduced the amount of recycable card used but also has decreased theshipping volumes This results in a reduced carbon footprint as well as reduced transportcost This shows that caring after the planet does not necessarily have to incurr additionalexpenses

Aveda - Connecting Beauty the Environment amp Well-being

Aveda is a brand built on environmental responsibility and not only takes care for theirguests but also for the wider environment The mission at Aveda is to care for the worldwe live in from the products we make to the ways in which we give back to society AtAveda we strive to set an example for environmental leadership and responsibility ndash notjust in the world of beauty but around the world

Aveda products are exclusively available to first-class and luxury properties that meetbrandrsquos requirements The range includes naturally derived bath and beauty care whichappeal to the eco-conscious traveler who wants exceptional product performance

STORY OF THE MONTH

Organisations that motivate us and those fighting climate change

United Nations is organising the UN Climate Change Conference COP21 November 30 -December 11 2015 in Paris France

The international climate conference will be held at the Le Bourget site This will be the21st yearly session of the Conference of the Parties (COP 21) to the 1992 United NationsFramework Convention on Climate Change (UNFCCC) and the 11th session of theMeeting of the Parties (CMP 11) to the 1997 Kyoto Protocol

According to the organising committee the objective of the 2015 conference is to achievefor the first time in over 20 years of UN negotiations a binding and universal agreementon climate from all the nations of the world Leadership of the negotiations is yet to bedetermined

Pope Francis published an encyclical called Laudato si intended in part to influence theconference The encyclical calls for action against human-caused climate change The overarching goal of the Convention is to reduce greenhouse gas emissions to limit theglobal temperature increase to 2degC above pre-industrial levels To achieve this the futureagreement must focus equally on mitigation - that is efforts to reduce greenhouse gasemissions in order to limit global warming to below 2degC - and societiesrsquo adaptation toexisting climate changes These efforts must take into account the needs and capacitiesof each country The agreement will enter into force in 2020 and will need to besustainable to enable long-term change

The Adaptation Gap Report by the United Nations Environment Programme is aninternational study with contributions from French climatologists It shows that thecontribution of 2degC to climate disruption caused by human activity is increasingwhich will lead to a 50 reduction by 2030 in uncertainty about climate sensitivityto this disruption

In close connection with the agreement that will be negotiated within the UNFCCC theAgenda

presents solutions that exist now and that can be expandedgives credibility to the emissions reduction and adaptation targets presented by thecountries in Parisshows how these targets are underpinned by action plans and investment strategiesclearly identified by the various economic actors The Agenda of Solutions shouldthus be a means to support the ambition of all countries starting in 2015 and intothe long term by offering them solutions for a low-carbon development strategy the Agenda also has a political scope to send a strong signal that a broad coalitionof state and non-state actors is willing to work in the same direction with a commonaim And that climate change mitigation represents an economic opportunity in allcountries regardless of their level of development

What are the features of the initiatives in the Agenda of SolutionsThey should

take a multi-stakeholder approach and involve various partners from all countriesaround a shared vision and targetsseek profound change in accordance with the issues facing their sector or area ofaction and based on a scientific approach to the greenhouse gas emissionsreduction targetsseek and foster co-benefits of climate action in terms of poverty reduction and

sustainable development targetsbuild a tangible credible action plan along with clear targets in figures to bereached by 2020 2030 and 2050establish a governance framework that can sustain the initiative into the long termdemonstrate transparency and report on their achievements and progress

EXAMPLE

The mayors of more than 2000 cities around the world have entered into a compactto curb greenhouse gas emissions by 454 megatons by 2020

CONSIDERATE PERSONALITYPeople that move us

Julie Poirot - The Oetker CollectionJulie Poirot is the Oetker Collections CSR coordinator based out ofthe Hotel du Cap Eden Roc where she is also of the regional CSRprojects for the Chateau Saint Martin and LApogee in CourchevelShe studied Sustainable Development and EnvironmentalCommunication at the University of Nice France Thanks Juliesactive engagement the Oetker Collection has established its firstCSR strategy policy and is now committed to the Global Compact

My life mottoCarpe Diem

An unforgettable place I travelled to in the last yearBali where I fell in love with the local dances and music

My favourite hotelPalais Namaskar Marrakech

What does Climate Changerdquo mean to youThe biggest challenge of our life time for every individual as well as for every businessincluding hotels obviously

The oldest piece of clothing in my wardrobeJogging pants from where I was 16 years old

The last meal that truly impressed meA fresh fish with spices prepared in a little food stall in Bali - so simple and so delicious

People that inspire meMahatma Gandhhi and his saying Be the change that you wish to see in the world

What does responsible tourismbusiness management mean to youThat it should become part of an every days normal business to plan its future

My favourite website Global Compact

I travel to work byBicycle or running

Seasonal amp local favourite produceMy favourite product are strawberries

My favourite lsquosustainablersquo company Exhibit - a little French printer company My biggest worry about the futureThe loss of biodiversity

My biggest hope for the futureInnovation

Last chance to apply for theTourism for Tomorrow Awards 2016

Are you an inspiring responsible business deserving recognition for your workin tourism Then WTTC wants to hear from YOU Theres still time left to

submit your entry for the Tourism for Tomorrow Awards 2016

All applications must be received by no later than 16 November 2015

Applicants can enter in one of the five award categoriesCommunity Destination Environment Innovation and People

Get inspired from previous winners and apply here

CONSIDERATE SUPPLIERS DIRECTORYUpdated monthly

The Considerate Suppliers Directory is a list of approved suppliers assessed byConsiderate Hoteliers to ensure that they follow a similar ethos to ours have ethicalpolicies in place and conduct their business responsibly Most suppliers offerpreferential rates to our members but you will need to log in to the members area ofour website to view these offers For further information please visit the moredetailed directory of our Considerate Suppliers on our website Please click here

Suppliers Discounts

The Green Stationery CompanyThe new Dag eco menus catalogue is out now for a free copyemail salesgreenstatcouk Use the code CH707 at checkout to get an extra 20discount to all orders over pound75 on all your menu paper orders on wwwgreenstatcouk

Considerate Suppliers

AslotelToiletries and equipment for hotel bedrooms and bathroomsContact murrayroberts aslotelcouk

BerendsenTextile services supplierContact kevindaviesberendsencouk Cleaner ProductsHousekeeping amp ConsumablesContact petecleanerproductscouk

Crukafe LtdBeverageContact zaishacrukafecom Delphis EcoEco-friendly cleaning productsContact salesdelphisecocom GFL SABathroom cosmetics and guest amenity productsContact infogfleu GlamocellLed lightingContact rtempleglamocell-ukcom Harrison Spinks Jospitality DivisionHand-made bedsContact struswellharrisonspinkscouk

Hypnos BedsBed ManufacturerContact chriswardhypnosbedscom

Lalani amp CoBoutique tea curatorsContact infolalaniandcocom

Original BeansHigh quality ChocolateContact danieloriginalbeanscom

Plan Bee LtdFully managed beehive serviceContact warrenplanbeeltdcom

The Green Stationery CompanyOffice equipmentContact jayofficegreenstatcouk

The Fine Cotton CompanyHousekeepingampConsumablesContact trevorthefinecottoncompanycom

TiFry Company LtdKitchen equipmentContact officetifrycom White Knight Laundry ServicesLaundry and linen hireContact saleswhite-knightcouk XerosCleaning TechnologiesContact danbarrettxeroscleaningcom

Website Email Twitter LinkedIn Facebook Google Plus YouTube Instagram

Page 4: The Considerate Hoteliers Bulletin November 2015

The Oetker Collection

The Oetker Collection ndash Hotel du Cap Eden Roc France

ldquoThe 3rd of October two months-worth of rain fell on the Cote dAzur in just a few hourson a Saturday night

It caused the River Brague to burst its banks near Antibes which lies between the popularresort towns of Cannes and Nice Entire roads were torn away by waves of muddy waterwhich destroyed peoples homes washed away cars and caused widespread traveldisruption across the once-pristine region of the French Riviera

The Hocirctel du Cap-Eden-Roc and the Chacircteau Saint Martin amp Spa have had no damagescontrary to other hotels in Cannes The management of our hotel showed its solidarity withthe people of Biot by giving the local residents - Cleaning products- Food and water- Clothes

Employees which were affected by the bad weather received help from our hotels andtheir colleaguesrdquoJulie Poirot - Head of CSR with the Oetker Collection tells us This is just one example as to how climate change can affect a hotel and thankfully thisgroup has already taken the first steps of moving to a more sustainable future bycommitting to the UNrsquos Global Compact programme The Oetker Collectionrsquos statement on CSR published earlier this year includes thefollowing paragraphldquoWe are aware of the fact that our guests are not only consumers but also citizens whoare concerned about the well-being of the planet Certain of them are deeply committed todefending environmental and social causes We believe that being part of the OetkerCollections should be synonymous with a respect for people and nature Our commitmentin favour of Social Responsibility which contributes to Sustainable Development extendsbeyond a simple stance Our membership of the UNrsquos Global Compact is a majorelement of our commitment We have thus joined the community of organisations which

support this exemplary initiative and we have committed in particular to bring our strategygovernance and decision-making processes into line with the principles of the GlobalCompactrdquo

The UNrsquos Global Compact is just one of a few initiatives helping companies to commit tocorporate strategies which include people and nature

There are many other certifications and programmes which might work better for otherhotel groups to see the full list of all those available please log into our Knowledge Hub

CONSIDERATE SOLUTIONSCon-Serve

Con-Serve is a comprehensive data management system developed by ConsiderateHoteliers allowing hotels to increase their resource efficiency and make cost savingsAlongside advisory services this system is enabled by a dynamic technology platformwhich has been tailored to capture data that is material to the hospitality industryincluding electricity heat water waste travel and laundry

Through Con-Serves unique data management system you can

Make cost and environmental savingsIdentify inefficiencies in resource useTrack and validate savings initiativesBenchmark performanceReduce administrative time and costs from centralised and efficient datamanagement Increase traceability and transparency of sustainability dataGet support for complying with sustainability reporting requirements and standards

Our vision is to set businesses on a clear pathway of environmental sustainability bypromoting Con-Serves 4 Ms

Mearsure - Monitor - Mine - Manage

CONSIDERATE ORGANISATIONSResults that impress

State of Play Climate Change and the Hospitality Sector

CDP is an international not-for-profit organisation working in the space of climate changeEach year CDP sends out standardised questionnaires encouraging companies toaccount for and be transparent about climate change related risk This request forinformation goes out to the worldrsquos largest companies on behalf of 822 institutionalinvestor signatories with a combined US$95 trillion in assets CDP then provides thisinformation to its investor signatories as well as distributing it throughout the globalmarket place to increase transparency around climate-related investment risk andcommercial opportunity and drive investments towards a low carbon economy

Last week on November 4th CDP released its 2015 climate change ratings ahead ofCOP21 Companies are scored on two aspects

1 Disclosure examines the completeness of a companyrsquos CDP response (scored as anumber between 1-100) and

2 Performance assesses actions which are considered to advanceclimate change mitigation adaptation and transparency (scored as a band betweenA-E)

So who were some of the CDP leaders in the hospitality sector in 2015

Melia Hotels International SA (99 A) NH Hotel Group (99 A) Wyndham Worldwide Corporation (98 A) TUI Group (100 A-) Caesars Entertainment (100 A-) Las Vegas Sands Corporation (99 A)

The concept is simple - companies across all sectors must measure and manage theiremissions But how does it all work in practice for the hotel industry

The hotel sector found itself helping corporate clients understand their carbon impact oftime spent in hotels for meetings events and associated hotel stays for example Morespecifically during the Request for Proposal (RFP) for example when hotels lsquobidrsquo forcorporate client events or meetings clients were being asked to disclose the carbonfootprint for those events However the challenge for the industry and the corporate clientwas that there was very little consistency in the way that hotels report their emissionsNow with the added requirement to report on their own emissions through initiatives likeCDP there was an ever-increasing need to develop a standard for hotels to measure theircarbon footprint The Hotel Carbon Measurement Initiative (HCMI) was created to remedythis exact situation

While the HCMI standard guides hotels in measuring all emissions sources that arematerial to their sector (including energy water waste travel transportation and laundry)these calculations can often be quite complex and therefore costly Alongside otherbenefits Con-Serve (a data management system developed by Considerate Hoteliers)has the ability to automatically calculate the carbon footprint of a hotel inline with theHCMI methodology based on resource consumption data and is therefore a practical toolfor hotels to measure their emissions according to the accepted industry standard

For more information on Con-Serve please see section above or visit our webpage Aswell we would be happy to hear from you to see how we could support your climatechange efforts Our team has expertise in corporate carbon reporting and experiencesupporting companies with their CDP disclosure Please contact infocon-servecom formore information

CONSIDERATE SUPPLIERS

Companies that inspire us

Original Beans Climate-Positive Chocolate

Sustainability forerunners Original Beans cover all bases with their ethical approach toproducing some of the finest and most luxurious award-winning chocolate in the world -sourced from ecological hotspots in South America Indonesia and from the VirungaNational Park DR Congo Africa

Founded on the principal lsquoWhat we consume we must replenishrsquo ndash for every bar sold onetree is planted in order to preserve and conserve precious environments But OriginalBeansrsquo meticulous commitment to sustainability and conservation does not stop there Onthe contrary it exists in every element of their supply cycle

In a 2014 study of the Cru Virunga 70 cacao bar and its production chain in terms ofclimate costs and benefits conducted by two independent teams ndash Footprint4Foods andCarbonRoots Original Beans was found to be measurably climate-positive contributingpositively with a factor 3 to the reduction of greenhouse gas emissions This is becauseevery tree planted into an existing cacao forest absorbs 274g more CO2 than theemissions created by the production of one bar

Put simply this means that eating one Original Beans chocolate bar offsets the negativeclimate effect of three unsustainable chocolate bars

The environmental achievements of Original Beans have also been recognised by thePeople Environment amp Achievement Awards which awarded the Supply Chain prize forreforestation projects and green logistics resulting in a measurably climate positiveproduct

By striving for a top quality product that is created in a healthy sustainable way OriginalBeans has been able to meet the demand of a growing number of conscious consumers Philipp Kauffman Founder amp CEO reveals part of the success of his chocolate lsquoOnceyoursquove tasted really good chocolate itrsquos difficult to go back to eating anything else EatLess But Better is my mottorsquo

Learn more about Original Beans conservation efforts under wwworiginalbeanscom

GFL - Control CO2 Emissions

GFL a manufacturer of guest amenity products has committed to keep their emissions aslow as possible since laying the foundations of their factory in Milan It features innovativeand state-of-the-art design and engineering in the production area of the factory heat canbe channelled to the offices which was generated during the production process Thisalso enables to cool down the offices during the summer months when temperatures riseup to 35degC As a result energy consumption remains relatively low throughout the yearwhich helps to keep emissions to a minimum level Parts of GFLs energy use comes fromrenewable sources

Aiming at further reducing the carbon footprint GFL produces all their bottles on site Oneof the biggest advantages of this is that GFL does not need to rely on outside deliverysources Likewise by having researched the carton sizes for all goods leaving the factoryGFL has not only reduced the amount of recycable card used but also has decreased theshipping volumes This results in a reduced carbon footprint as well as reduced transportcost This shows that caring after the planet does not necessarily have to incurr additionalexpenses

Aveda - Connecting Beauty the Environment amp Well-being

Aveda is a brand built on environmental responsibility and not only takes care for theirguests but also for the wider environment The mission at Aveda is to care for the worldwe live in from the products we make to the ways in which we give back to society AtAveda we strive to set an example for environmental leadership and responsibility ndash notjust in the world of beauty but around the world

Aveda products are exclusively available to first-class and luxury properties that meetbrandrsquos requirements The range includes naturally derived bath and beauty care whichappeal to the eco-conscious traveler who wants exceptional product performance

STORY OF THE MONTH

Organisations that motivate us and those fighting climate change

United Nations is organising the UN Climate Change Conference COP21 November 30 -December 11 2015 in Paris France

The international climate conference will be held at the Le Bourget site This will be the21st yearly session of the Conference of the Parties (COP 21) to the 1992 United NationsFramework Convention on Climate Change (UNFCCC) and the 11th session of theMeeting of the Parties (CMP 11) to the 1997 Kyoto Protocol

According to the organising committee the objective of the 2015 conference is to achievefor the first time in over 20 years of UN negotiations a binding and universal agreementon climate from all the nations of the world Leadership of the negotiations is yet to bedetermined

Pope Francis published an encyclical called Laudato si intended in part to influence theconference The encyclical calls for action against human-caused climate change The overarching goal of the Convention is to reduce greenhouse gas emissions to limit theglobal temperature increase to 2degC above pre-industrial levels To achieve this the futureagreement must focus equally on mitigation - that is efforts to reduce greenhouse gasemissions in order to limit global warming to below 2degC - and societiesrsquo adaptation toexisting climate changes These efforts must take into account the needs and capacitiesof each country The agreement will enter into force in 2020 and will need to besustainable to enable long-term change

The Adaptation Gap Report by the United Nations Environment Programme is aninternational study with contributions from French climatologists It shows that thecontribution of 2degC to climate disruption caused by human activity is increasingwhich will lead to a 50 reduction by 2030 in uncertainty about climate sensitivityto this disruption

In close connection with the agreement that will be negotiated within the UNFCCC theAgenda

presents solutions that exist now and that can be expandedgives credibility to the emissions reduction and adaptation targets presented by thecountries in Parisshows how these targets are underpinned by action plans and investment strategiesclearly identified by the various economic actors The Agenda of Solutions shouldthus be a means to support the ambition of all countries starting in 2015 and intothe long term by offering them solutions for a low-carbon development strategy the Agenda also has a political scope to send a strong signal that a broad coalitionof state and non-state actors is willing to work in the same direction with a commonaim And that climate change mitigation represents an economic opportunity in allcountries regardless of their level of development

What are the features of the initiatives in the Agenda of SolutionsThey should

take a multi-stakeholder approach and involve various partners from all countriesaround a shared vision and targetsseek profound change in accordance with the issues facing their sector or area ofaction and based on a scientific approach to the greenhouse gas emissionsreduction targetsseek and foster co-benefits of climate action in terms of poverty reduction and

sustainable development targetsbuild a tangible credible action plan along with clear targets in figures to bereached by 2020 2030 and 2050establish a governance framework that can sustain the initiative into the long termdemonstrate transparency and report on their achievements and progress

EXAMPLE

The mayors of more than 2000 cities around the world have entered into a compactto curb greenhouse gas emissions by 454 megatons by 2020

CONSIDERATE PERSONALITYPeople that move us

Julie Poirot - The Oetker CollectionJulie Poirot is the Oetker Collections CSR coordinator based out ofthe Hotel du Cap Eden Roc where she is also of the regional CSRprojects for the Chateau Saint Martin and LApogee in CourchevelShe studied Sustainable Development and EnvironmentalCommunication at the University of Nice France Thanks Juliesactive engagement the Oetker Collection has established its firstCSR strategy policy and is now committed to the Global Compact

My life mottoCarpe Diem

An unforgettable place I travelled to in the last yearBali where I fell in love with the local dances and music

My favourite hotelPalais Namaskar Marrakech

What does Climate Changerdquo mean to youThe biggest challenge of our life time for every individual as well as for every businessincluding hotels obviously

The oldest piece of clothing in my wardrobeJogging pants from where I was 16 years old

The last meal that truly impressed meA fresh fish with spices prepared in a little food stall in Bali - so simple and so delicious

People that inspire meMahatma Gandhhi and his saying Be the change that you wish to see in the world

What does responsible tourismbusiness management mean to youThat it should become part of an every days normal business to plan its future

My favourite website Global Compact

I travel to work byBicycle or running

Seasonal amp local favourite produceMy favourite product are strawberries

My favourite lsquosustainablersquo company Exhibit - a little French printer company My biggest worry about the futureThe loss of biodiversity

My biggest hope for the futureInnovation

Last chance to apply for theTourism for Tomorrow Awards 2016

Are you an inspiring responsible business deserving recognition for your workin tourism Then WTTC wants to hear from YOU Theres still time left to

submit your entry for the Tourism for Tomorrow Awards 2016

All applications must be received by no later than 16 November 2015

Applicants can enter in one of the five award categoriesCommunity Destination Environment Innovation and People

Get inspired from previous winners and apply here

CONSIDERATE SUPPLIERS DIRECTORYUpdated monthly

The Considerate Suppliers Directory is a list of approved suppliers assessed byConsiderate Hoteliers to ensure that they follow a similar ethos to ours have ethicalpolicies in place and conduct their business responsibly Most suppliers offerpreferential rates to our members but you will need to log in to the members area ofour website to view these offers For further information please visit the moredetailed directory of our Considerate Suppliers on our website Please click here

Suppliers Discounts

The Green Stationery CompanyThe new Dag eco menus catalogue is out now for a free copyemail salesgreenstatcouk Use the code CH707 at checkout to get an extra 20discount to all orders over pound75 on all your menu paper orders on wwwgreenstatcouk

Considerate Suppliers

AslotelToiletries and equipment for hotel bedrooms and bathroomsContact murrayroberts aslotelcouk

BerendsenTextile services supplierContact kevindaviesberendsencouk Cleaner ProductsHousekeeping amp ConsumablesContact petecleanerproductscouk

Crukafe LtdBeverageContact zaishacrukafecom Delphis EcoEco-friendly cleaning productsContact salesdelphisecocom GFL SABathroom cosmetics and guest amenity productsContact infogfleu GlamocellLed lightingContact rtempleglamocell-ukcom Harrison Spinks Jospitality DivisionHand-made bedsContact struswellharrisonspinkscouk

Hypnos BedsBed ManufacturerContact chriswardhypnosbedscom

Lalani amp CoBoutique tea curatorsContact infolalaniandcocom

Original BeansHigh quality ChocolateContact danieloriginalbeanscom

Plan Bee LtdFully managed beehive serviceContact warrenplanbeeltdcom

The Green Stationery CompanyOffice equipmentContact jayofficegreenstatcouk

The Fine Cotton CompanyHousekeepingampConsumablesContact trevorthefinecottoncompanycom

TiFry Company LtdKitchen equipmentContact officetifrycom White Knight Laundry ServicesLaundry and linen hireContact saleswhite-knightcouk XerosCleaning TechnologiesContact danbarrettxeroscleaningcom

Website Email Twitter LinkedIn Facebook Google Plus YouTube Instagram

Page 5: The Considerate Hoteliers Bulletin November 2015

support this exemplary initiative and we have committed in particular to bring our strategygovernance and decision-making processes into line with the principles of the GlobalCompactrdquo

The UNrsquos Global Compact is just one of a few initiatives helping companies to commit tocorporate strategies which include people and nature

There are many other certifications and programmes which might work better for otherhotel groups to see the full list of all those available please log into our Knowledge Hub

CONSIDERATE SOLUTIONSCon-Serve

Con-Serve is a comprehensive data management system developed by ConsiderateHoteliers allowing hotels to increase their resource efficiency and make cost savingsAlongside advisory services this system is enabled by a dynamic technology platformwhich has been tailored to capture data that is material to the hospitality industryincluding electricity heat water waste travel and laundry

Through Con-Serves unique data management system you can

Make cost and environmental savingsIdentify inefficiencies in resource useTrack and validate savings initiativesBenchmark performanceReduce administrative time and costs from centralised and efficient datamanagement Increase traceability and transparency of sustainability dataGet support for complying with sustainability reporting requirements and standards

Our vision is to set businesses on a clear pathway of environmental sustainability bypromoting Con-Serves 4 Ms

Mearsure - Monitor - Mine - Manage

CONSIDERATE ORGANISATIONSResults that impress

State of Play Climate Change and the Hospitality Sector

CDP is an international not-for-profit organisation working in the space of climate changeEach year CDP sends out standardised questionnaires encouraging companies toaccount for and be transparent about climate change related risk This request forinformation goes out to the worldrsquos largest companies on behalf of 822 institutionalinvestor signatories with a combined US$95 trillion in assets CDP then provides thisinformation to its investor signatories as well as distributing it throughout the globalmarket place to increase transparency around climate-related investment risk andcommercial opportunity and drive investments towards a low carbon economy

Last week on November 4th CDP released its 2015 climate change ratings ahead ofCOP21 Companies are scored on two aspects

1 Disclosure examines the completeness of a companyrsquos CDP response (scored as anumber between 1-100) and

2 Performance assesses actions which are considered to advanceclimate change mitigation adaptation and transparency (scored as a band betweenA-E)

So who were some of the CDP leaders in the hospitality sector in 2015

Melia Hotels International SA (99 A) NH Hotel Group (99 A) Wyndham Worldwide Corporation (98 A) TUI Group (100 A-) Caesars Entertainment (100 A-) Las Vegas Sands Corporation (99 A)

The concept is simple - companies across all sectors must measure and manage theiremissions But how does it all work in practice for the hotel industry

The hotel sector found itself helping corporate clients understand their carbon impact oftime spent in hotels for meetings events and associated hotel stays for example Morespecifically during the Request for Proposal (RFP) for example when hotels lsquobidrsquo forcorporate client events or meetings clients were being asked to disclose the carbonfootprint for those events However the challenge for the industry and the corporate clientwas that there was very little consistency in the way that hotels report their emissionsNow with the added requirement to report on their own emissions through initiatives likeCDP there was an ever-increasing need to develop a standard for hotels to measure theircarbon footprint The Hotel Carbon Measurement Initiative (HCMI) was created to remedythis exact situation

While the HCMI standard guides hotels in measuring all emissions sources that arematerial to their sector (including energy water waste travel transportation and laundry)these calculations can often be quite complex and therefore costly Alongside otherbenefits Con-Serve (a data management system developed by Considerate Hoteliers)has the ability to automatically calculate the carbon footprint of a hotel inline with theHCMI methodology based on resource consumption data and is therefore a practical toolfor hotels to measure their emissions according to the accepted industry standard

For more information on Con-Serve please see section above or visit our webpage Aswell we would be happy to hear from you to see how we could support your climatechange efforts Our team has expertise in corporate carbon reporting and experiencesupporting companies with their CDP disclosure Please contact infocon-servecom formore information

CONSIDERATE SUPPLIERS

Companies that inspire us

Original Beans Climate-Positive Chocolate

Sustainability forerunners Original Beans cover all bases with their ethical approach toproducing some of the finest and most luxurious award-winning chocolate in the world -sourced from ecological hotspots in South America Indonesia and from the VirungaNational Park DR Congo Africa

Founded on the principal lsquoWhat we consume we must replenishrsquo ndash for every bar sold onetree is planted in order to preserve and conserve precious environments But OriginalBeansrsquo meticulous commitment to sustainability and conservation does not stop there Onthe contrary it exists in every element of their supply cycle

In a 2014 study of the Cru Virunga 70 cacao bar and its production chain in terms ofclimate costs and benefits conducted by two independent teams ndash Footprint4Foods andCarbonRoots Original Beans was found to be measurably climate-positive contributingpositively with a factor 3 to the reduction of greenhouse gas emissions This is becauseevery tree planted into an existing cacao forest absorbs 274g more CO2 than theemissions created by the production of one bar

Put simply this means that eating one Original Beans chocolate bar offsets the negativeclimate effect of three unsustainable chocolate bars

The environmental achievements of Original Beans have also been recognised by thePeople Environment amp Achievement Awards which awarded the Supply Chain prize forreforestation projects and green logistics resulting in a measurably climate positiveproduct

By striving for a top quality product that is created in a healthy sustainable way OriginalBeans has been able to meet the demand of a growing number of conscious consumers Philipp Kauffman Founder amp CEO reveals part of the success of his chocolate lsquoOnceyoursquove tasted really good chocolate itrsquos difficult to go back to eating anything else EatLess But Better is my mottorsquo

Learn more about Original Beans conservation efforts under wwworiginalbeanscom

GFL - Control CO2 Emissions

GFL a manufacturer of guest amenity products has committed to keep their emissions aslow as possible since laying the foundations of their factory in Milan It features innovativeand state-of-the-art design and engineering in the production area of the factory heat canbe channelled to the offices which was generated during the production process Thisalso enables to cool down the offices during the summer months when temperatures riseup to 35degC As a result energy consumption remains relatively low throughout the yearwhich helps to keep emissions to a minimum level Parts of GFLs energy use comes fromrenewable sources

Aiming at further reducing the carbon footprint GFL produces all their bottles on site Oneof the biggest advantages of this is that GFL does not need to rely on outside deliverysources Likewise by having researched the carton sizes for all goods leaving the factoryGFL has not only reduced the amount of recycable card used but also has decreased theshipping volumes This results in a reduced carbon footprint as well as reduced transportcost This shows that caring after the planet does not necessarily have to incurr additionalexpenses

Aveda - Connecting Beauty the Environment amp Well-being

Aveda is a brand built on environmental responsibility and not only takes care for theirguests but also for the wider environment The mission at Aveda is to care for the worldwe live in from the products we make to the ways in which we give back to society AtAveda we strive to set an example for environmental leadership and responsibility ndash notjust in the world of beauty but around the world

Aveda products are exclusively available to first-class and luxury properties that meetbrandrsquos requirements The range includes naturally derived bath and beauty care whichappeal to the eco-conscious traveler who wants exceptional product performance

STORY OF THE MONTH

Organisations that motivate us and those fighting climate change

United Nations is organising the UN Climate Change Conference COP21 November 30 -December 11 2015 in Paris France

The international climate conference will be held at the Le Bourget site This will be the21st yearly session of the Conference of the Parties (COP 21) to the 1992 United NationsFramework Convention on Climate Change (UNFCCC) and the 11th session of theMeeting of the Parties (CMP 11) to the 1997 Kyoto Protocol

According to the organising committee the objective of the 2015 conference is to achievefor the first time in over 20 years of UN negotiations a binding and universal agreementon climate from all the nations of the world Leadership of the negotiations is yet to bedetermined

Pope Francis published an encyclical called Laudato si intended in part to influence theconference The encyclical calls for action against human-caused climate change The overarching goal of the Convention is to reduce greenhouse gas emissions to limit theglobal temperature increase to 2degC above pre-industrial levels To achieve this the futureagreement must focus equally on mitigation - that is efforts to reduce greenhouse gasemissions in order to limit global warming to below 2degC - and societiesrsquo adaptation toexisting climate changes These efforts must take into account the needs and capacitiesof each country The agreement will enter into force in 2020 and will need to besustainable to enable long-term change

The Adaptation Gap Report by the United Nations Environment Programme is aninternational study with contributions from French climatologists It shows that thecontribution of 2degC to climate disruption caused by human activity is increasingwhich will lead to a 50 reduction by 2030 in uncertainty about climate sensitivityto this disruption

In close connection with the agreement that will be negotiated within the UNFCCC theAgenda

presents solutions that exist now and that can be expandedgives credibility to the emissions reduction and adaptation targets presented by thecountries in Parisshows how these targets are underpinned by action plans and investment strategiesclearly identified by the various economic actors The Agenda of Solutions shouldthus be a means to support the ambition of all countries starting in 2015 and intothe long term by offering them solutions for a low-carbon development strategy the Agenda also has a political scope to send a strong signal that a broad coalitionof state and non-state actors is willing to work in the same direction with a commonaim And that climate change mitigation represents an economic opportunity in allcountries regardless of their level of development

What are the features of the initiatives in the Agenda of SolutionsThey should

take a multi-stakeholder approach and involve various partners from all countriesaround a shared vision and targetsseek profound change in accordance with the issues facing their sector or area ofaction and based on a scientific approach to the greenhouse gas emissionsreduction targetsseek and foster co-benefits of climate action in terms of poverty reduction and

sustainable development targetsbuild a tangible credible action plan along with clear targets in figures to bereached by 2020 2030 and 2050establish a governance framework that can sustain the initiative into the long termdemonstrate transparency and report on their achievements and progress

EXAMPLE

The mayors of more than 2000 cities around the world have entered into a compactto curb greenhouse gas emissions by 454 megatons by 2020

CONSIDERATE PERSONALITYPeople that move us

Julie Poirot - The Oetker CollectionJulie Poirot is the Oetker Collections CSR coordinator based out ofthe Hotel du Cap Eden Roc where she is also of the regional CSRprojects for the Chateau Saint Martin and LApogee in CourchevelShe studied Sustainable Development and EnvironmentalCommunication at the University of Nice France Thanks Juliesactive engagement the Oetker Collection has established its firstCSR strategy policy and is now committed to the Global Compact

My life mottoCarpe Diem

An unforgettable place I travelled to in the last yearBali where I fell in love with the local dances and music

My favourite hotelPalais Namaskar Marrakech

What does Climate Changerdquo mean to youThe biggest challenge of our life time for every individual as well as for every businessincluding hotels obviously

The oldest piece of clothing in my wardrobeJogging pants from where I was 16 years old

The last meal that truly impressed meA fresh fish with spices prepared in a little food stall in Bali - so simple and so delicious

People that inspire meMahatma Gandhhi and his saying Be the change that you wish to see in the world

What does responsible tourismbusiness management mean to youThat it should become part of an every days normal business to plan its future

My favourite website Global Compact

I travel to work byBicycle or running

Seasonal amp local favourite produceMy favourite product are strawberries

My favourite lsquosustainablersquo company Exhibit - a little French printer company My biggest worry about the futureThe loss of biodiversity

My biggest hope for the futureInnovation

Last chance to apply for theTourism for Tomorrow Awards 2016

Are you an inspiring responsible business deserving recognition for your workin tourism Then WTTC wants to hear from YOU Theres still time left to

submit your entry for the Tourism for Tomorrow Awards 2016

All applications must be received by no later than 16 November 2015

Applicants can enter in one of the five award categoriesCommunity Destination Environment Innovation and People

Get inspired from previous winners and apply here

CONSIDERATE SUPPLIERS DIRECTORYUpdated monthly

The Considerate Suppliers Directory is a list of approved suppliers assessed byConsiderate Hoteliers to ensure that they follow a similar ethos to ours have ethicalpolicies in place and conduct their business responsibly Most suppliers offerpreferential rates to our members but you will need to log in to the members area ofour website to view these offers For further information please visit the moredetailed directory of our Considerate Suppliers on our website Please click here

Suppliers Discounts

The Green Stationery CompanyThe new Dag eco menus catalogue is out now for a free copyemail salesgreenstatcouk Use the code CH707 at checkout to get an extra 20discount to all orders over pound75 on all your menu paper orders on wwwgreenstatcouk

Considerate Suppliers

AslotelToiletries and equipment for hotel bedrooms and bathroomsContact murrayroberts aslotelcouk

BerendsenTextile services supplierContact kevindaviesberendsencouk Cleaner ProductsHousekeeping amp ConsumablesContact petecleanerproductscouk

Crukafe LtdBeverageContact zaishacrukafecom Delphis EcoEco-friendly cleaning productsContact salesdelphisecocom GFL SABathroom cosmetics and guest amenity productsContact infogfleu GlamocellLed lightingContact rtempleglamocell-ukcom Harrison Spinks Jospitality DivisionHand-made bedsContact struswellharrisonspinkscouk

Hypnos BedsBed ManufacturerContact chriswardhypnosbedscom

Lalani amp CoBoutique tea curatorsContact infolalaniandcocom

Original BeansHigh quality ChocolateContact danieloriginalbeanscom

Plan Bee LtdFully managed beehive serviceContact warrenplanbeeltdcom

The Green Stationery CompanyOffice equipmentContact jayofficegreenstatcouk

The Fine Cotton CompanyHousekeepingampConsumablesContact trevorthefinecottoncompanycom

TiFry Company LtdKitchen equipmentContact officetifrycom White Knight Laundry ServicesLaundry and linen hireContact saleswhite-knightcouk XerosCleaning TechnologiesContact danbarrettxeroscleaningcom

Website Email Twitter LinkedIn Facebook Google Plus YouTube Instagram

Page 6: The Considerate Hoteliers Bulletin November 2015

Our vision is to set businesses on a clear pathway of environmental sustainability bypromoting Con-Serves 4 Ms

Mearsure - Monitor - Mine - Manage

CONSIDERATE ORGANISATIONSResults that impress

State of Play Climate Change and the Hospitality Sector

CDP is an international not-for-profit organisation working in the space of climate changeEach year CDP sends out standardised questionnaires encouraging companies toaccount for and be transparent about climate change related risk This request forinformation goes out to the worldrsquos largest companies on behalf of 822 institutionalinvestor signatories with a combined US$95 trillion in assets CDP then provides thisinformation to its investor signatories as well as distributing it throughout the globalmarket place to increase transparency around climate-related investment risk andcommercial opportunity and drive investments towards a low carbon economy

Last week on November 4th CDP released its 2015 climate change ratings ahead ofCOP21 Companies are scored on two aspects

1 Disclosure examines the completeness of a companyrsquos CDP response (scored as anumber between 1-100) and

2 Performance assesses actions which are considered to advanceclimate change mitigation adaptation and transparency (scored as a band betweenA-E)

So who were some of the CDP leaders in the hospitality sector in 2015

Melia Hotels International SA (99 A) NH Hotel Group (99 A) Wyndham Worldwide Corporation (98 A) TUI Group (100 A-) Caesars Entertainment (100 A-) Las Vegas Sands Corporation (99 A)

The concept is simple - companies across all sectors must measure and manage theiremissions But how does it all work in practice for the hotel industry

The hotel sector found itself helping corporate clients understand their carbon impact oftime spent in hotels for meetings events and associated hotel stays for example Morespecifically during the Request for Proposal (RFP) for example when hotels lsquobidrsquo forcorporate client events or meetings clients were being asked to disclose the carbonfootprint for those events However the challenge for the industry and the corporate clientwas that there was very little consistency in the way that hotels report their emissionsNow with the added requirement to report on their own emissions through initiatives likeCDP there was an ever-increasing need to develop a standard for hotels to measure theircarbon footprint The Hotel Carbon Measurement Initiative (HCMI) was created to remedythis exact situation

While the HCMI standard guides hotels in measuring all emissions sources that arematerial to their sector (including energy water waste travel transportation and laundry)these calculations can often be quite complex and therefore costly Alongside otherbenefits Con-Serve (a data management system developed by Considerate Hoteliers)has the ability to automatically calculate the carbon footprint of a hotel inline with theHCMI methodology based on resource consumption data and is therefore a practical toolfor hotels to measure their emissions according to the accepted industry standard

For more information on Con-Serve please see section above or visit our webpage Aswell we would be happy to hear from you to see how we could support your climatechange efforts Our team has expertise in corporate carbon reporting and experiencesupporting companies with their CDP disclosure Please contact infocon-servecom formore information

CONSIDERATE SUPPLIERS

Companies that inspire us

Original Beans Climate-Positive Chocolate

Sustainability forerunners Original Beans cover all bases with their ethical approach toproducing some of the finest and most luxurious award-winning chocolate in the world -sourced from ecological hotspots in South America Indonesia and from the VirungaNational Park DR Congo Africa

Founded on the principal lsquoWhat we consume we must replenishrsquo ndash for every bar sold onetree is planted in order to preserve and conserve precious environments But OriginalBeansrsquo meticulous commitment to sustainability and conservation does not stop there Onthe contrary it exists in every element of their supply cycle

In a 2014 study of the Cru Virunga 70 cacao bar and its production chain in terms ofclimate costs and benefits conducted by two independent teams ndash Footprint4Foods andCarbonRoots Original Beans was found to be measurably climate-positive contributingpositively with a factor 3 to the reduction of greenhouse gas emissions This is becauseevery tree planted into an existing cacao forest absorbs 274g more CO2 than theemissions created by the production of one bar

Put simply this means that eating one Original Beans chocolate bar offsets the negativeclimate effect of three unsustainable chocolate bars

The environmental achievements of Original Beans have also been recognised by thePeople Environment amp Achievement Awards which awarded the Supply Chain prize forreforestation projects and green logistics resulting in a measurably climate positiveproduct

By striving for a top quality product that is created in a healthy sustainable way OriginalBeans has been able to meet the demand of a growing number of conscious consumers Philipp Kauffman Founder amp CEO reveals part of the success of his chocolate lsquoOnceyoursquove tasted really good chocolate itrsquos difficult to go back to eating anything else EatLess But Better is my mottorsquo

Learn more about Original Beans conservation efforts under wwworiginalbeanscom

GFL - Control CO2 Emissions

GFL a manufacturer of guest amenity products has committed to keep their emissions aslow as possible since laying the foundations of their factory in Milan It features innovativeand state-of-the-art design and engineering in the production area of the factory heat canbe channelled to the offices which was generated during the production process Thisalso enables to cool down the offices during the summer months when temperatures riseup to 35degC As a result energy consumption remains relatively low throughout the yearwhich helps to keep emissions to a minimum level Parts of GFLs energy use comes fromrenewable sources

Aiming at further reducing the carbon footprint GFL produces all their bottles on site Oneof the biggest advantages of this is that GFL does not need to rely on outside deliverysources Likewise by having researched the carton sizes for all goods leaving the factoryGFL has not only reduced the amount of recycable card used but also has decreased theshipping volumes This results in a reduced carbon footprint as well as reduced transportcost This shows that caring after the planet does not necessarily have to incurr additionalexpenses

Aveda - Connecting Beauty the Environment amp Well-being

Aveda is a brand built on environmental responsibility and not only takes care for theirguests but also for the wider environment The mission at Aveda is to care for the worldwe live in from the products we make to the ways in which we give back to society AtAveda we strive to set an example for environmental leadership and responsibility ndash notjust in the world of beauty but around the world

Aveda products are exclusively available to first-class and luxury properties that meetbrandrsquos requirements The range includes naturally derived bath and beauty care whichappeal to the eco-conscious traveler who wants exceptional product performance

STORY OF THE MONTH

Organisations that motivate us and those fighting climate change

United Nations is organising the UN Climate Change Conference COP21 November 30 -December 11 2015 in Paris France

The international climate conference will be held at the Le Bourget site This will be the21st yearly session of the Conference of the Parties (COP 21) to the 1992 United NationsFramework Convention on Climate Change (UNFCCC) and the 11th session of theMeeting of the Parties (CMP 11) to the 1997 Kyoto Protocol

According to the organising committee the objective of the 2015 conference is to achievefor the first time in over 20 years of UN negotiations a binding and universal agreementon climate from all the nations of the world Leadership of the negotiations is yet to bedetermined

Pope Francis published an encyclical called Laudato si intended in part to influence theconference The encyclical calls for action against human-caused climate change The overarching goal of the Convention is to reduce greenhouse gas emissions to limit theglobal temperature increase to 2degC above pre-industrial levels To achieve this the futureagreement must focus equally on mitigation - that is efforts to reduce greenhouse gasemissions in order to limit global warming to below 2degC - and societiesrsquo adaptation toexisting climate changes These efforts must take into account the needs and capacitiesof each country The agreement will enter into force in 2020 and will need to besustainable to enable long-term change

The Adaptation Gap Report by the United Nations Environment Programme is aninternational study with contributions from French climatologists It shows that thecontribution of 2degC to climate disruption caused by human activity is increasingwhich will lead to a 50 reduction by 2030 in uncertainty about climate sensitivityto this disruption

In close connection with the agreement that will be negotiated within the UNFCCC theAgenda

presents solutions that exist now and that can be expandedgives credibility to the emissions reduction and adaptation targets presented by thecountries in Parisshows how these targets are underpinned by action plans and investment strategiesclearly identified by the various economic actors The Agenda of Solutions shouldthus be a means to support the ambition of all countries starting in 2015 and intothe long term by offering them solutions for a low-carbon development strategy the Agenda also has a political scope to send a strong signal that a broad coalitionof state and non-state actors is willing to work in the same direction with a commonaim And that climate change mitigation represents an economic opportunity in allcountries regardless of their level of development

What are the features of the initiatives in the Agenda of SolutionsThey should

take a multi-stakeholder approach and involve various partners from all countriesaround a shared vision and targetsseek profound change in accordance with the issues facing their sector or area ofaction and based on a scientific approach to the greenhouse gas emissionsreduction targetsseek and foster co-benefits of climate action in terms of poverty reduction and

sustainable development targetsbuild a tangible credible action plan along with clear targets in figures to bereached by 2020 2030 and 2050establish a governance framework that can sustain the initiative into the long termdemonstrate transparency and report on their achievements and progress

EXAMPLE

The mayors of more than 2000 cities around the world have entered into a compactto curb greenhouse gas emissions by 454 megatons by 2020

CONSIDERATE PERSONALITYPeople that move us

Julie Poirot - The Oetker CollectionJulie Poirot is the Oetker Collections CSR coordinator based out ofthe Hotel du Cap Eden Roc where she is also of the regional CSRprojects for the Chateau Saint Martin and LApogee in CourchevelShe studied Sustainable Development and EnvironmentalCommunication at the University of Nice France Thanks Juliesactive engagement the Oetker Collection has established its firstCSR strategy policy and is now committed to the Global Compact

My life mottoCarpe Diem

An unforgettable place I travelled to in the last yearBali where I fell in love with the local dances and music

My favourite hotelPalais Namaskar Marrakech

What does Climate Changerdquo mean to youThe biggest challenge of our life time for every individual as well as for every businessincluding hotels obviously

The oldest piece of clothing in my wardrobeJogging pants from where I was 16 years old

The last meal that truly impressed meA fresh fish with spices prepared in a little food stall in Bali - so simple and so delicious

People that inspire meMahatma Gandhhi and his saying Be the change that you wish to see in the world

What does responsible tourismbusiness management mean to youThat it should become part of an every days normal business to plan its future

My favourite website Global Compact

I travel to work byBicycle or running

Seasonal amp local favourite produceMy favourite product are strawberries

My favourite lsquosustainablersquo company Exhibit - a little French printer company My biggest worry about the futureThe loss of biodiversity

My biggest hope for the futureInnovation

Last chance to apply for theTourism for Tomorrow Awards 2016

Are you an inspiring responsible business deserving recognition for your workin tourism Then WTTC wants to hear from YOU Theres still time left to

submit your entry for the Tourism for Tomorrow Awards 2016

All applications must be received by no later than 16 November 2015

Applicants can enter in one of the five award categoriesCommunity Destination Environment Innovation and People

Get inspired from previous winners and apply here

CONSIDERATE SUPPLIERS DIRECTORYUpdated monthly

The Considerate Suppliers Directory is a list of approved suppliers assessed byConsiderate Hoteliers to ensure that they follow a similar ethos to ours have ethicalpolicies in place and conduct their business responsibly Most suppliers offerpreferential rates to our members but you will need to log in to the members area ofour website to view these offers For further information please visit the moredetailed directory of our Considerate Suppliers on our website Please click here

Suppliers Discounts

The Green Stationery CompanyThe new Dag eco menus catalogue is out now for a free copyemail salesgreenstatcouk Use the code CH707 at checkout to get an extra 20discount to all orders over pound75 on all your menu paper orders on wwwgreenstatcouk

Considerate Suppliers

AslotelToiletries and equipment for hotel bedrooms and bathroomsContact murrayroberts aslotelcouk

BerendsenTextile services supplierContact kevindaviesberendsencouk Cleaner ProductsHousekeeping amp ConsumablesContact petecleanerproductscouk

Crukafe LtdBeverageContact zaishacrukafecom Delphis EcoEco-friendly cleaning productsContact salesdelphisecocom GFL SABathroom cosmetics and guest amenity productsContact infogfleu GlamocellLed lightingContact rtempleglamocell-ukcom Harrison Spinks Jospitality DivisionHand-made bedsContact struswellharrisonspinkscouk

Hypnos BedsBed ManufacturerContact chriswardhypnosbedscom

Lalani amp CoBoutique tea curatorsContact infolalaniandcocom

Original BeansHigh quality ChocolateContact danieloriginalbeanscom

Plan Bee LtdFully managed beehive serviceContact warrenplanbeeltdcom

The Green Stationery CompanyOffice equipmentContact jayofficegreenstatcouk

The Fine Cotton CompanyHousekeepingampConsumablesContact trevorthefinecottoncompanycom

TiFry Company LtdKitchen equipmentContact officetifrycom White Knight Laundry ServicesLaundry and linen hireContact saleswhite-knightcouk XerosCleaning TechnologiesContact danbarrettxeroscleaningcom

Website Email Twitter LinkedIn Facebook Google Plus YouTube Instagram

Page 7: The Considerate Hoteliers Bulletin November 2015

1 Disclosure examines the completeness of a companyrsquos CDP response (scored as anumber between 1-100) and

2 Performance assesses actions which are considered to advanceclimate change mitigation adaptation and transparency (scored as a band betweenA-E)

So who were some of the CDP leaders in the hospitality sector in 2015

Melia Hotels International SA (99 A) NH Hotel Group (99 A) Wyndham Worldwide Corporation (98 A) TUI Group (100 A-) Caesars Entertainment (100 A-) Las Vegas Sands Corporation (99 A)

The concept is simple - companies across all sectors must measure and manage theiremissions But how does it all work in practice for the hotel industry

The hotel sector found itself helping corporate clients understand their carbon impact oftime spent in hotels for meetings events and associated hotel stays for example Morespecifically during the Request for Proposal (RFP) for example when hotels lsquobidrsquo forcorporate client events or meetings clients were being asked to disclose the carbonfootprint for those events However the challenge for the industry and the corporate clientwas that there was very little consistency in the way that hotels report their emissionsNow with the added requirement to report on their own emissions through initiatives likeCDP there was an ever-increasing need to develop a standard for hotels to measure theircarbon footprint The Hotel Carbon Measurement Initiative (HCMI) was created to remedythis exact situation

While the HCMI standard guides hotels in measuring all emissions sources that arematerial to their sector (including energy water waste travel transportation and laundry)these calculations can often be quite complex and therefore costly Alongside otherbenefits Con-Serve (a data management system developed by Considerate Hoteliers)has the ability to automatically calculate the carbon footprint of a hotel inline with theHCMI methodology based on resource consumption data and is therefore a practical toolfor hotels to measure their emissions according to the accepted industry standard

For more information on Con-Serve please see section above or visit our webpage Aswell we would be happy to hear from you to see how we could support your climatechange efforts Our team has expertise in corporate carbon reporting and experiencesupporting companies with their CDP disclosure Please contact infocon-servecom formore information

CONSIDERATE SUPPLIERS

Companies that inspire us

Original Beans Climate-Positive Chocolate

Sustainability forerunners Original Beans cover all bases with their ethical approach toproducing some of the finest and most luxurious award-winning chocolate in the world -sourced from ecological hotspots in South America Indonesia and from the VirungaNational Park DR Congo Africa

Founded on the principal lsquoWhat we consume we must replenishrsquo ndash for every bar sold onetree is planted in order to preserve and conserve precious environments But OriginalBeansrsquo meticulous commitment to sustainability and conservation does not stop there Onthe contrary it exists in every element of their supply cycle

In a 2014 study of the Cru Virunga 70 cacao bar and its production chain in terms ofclimate costs and benefits conducted by two independent teams ndash Footprint4Foods andCarbonRoots Original Beans was found to be measurably climate-positive contributingpositively with a factor 3 to the reduction of greenhouse gas emissions This is becauseevery tree planted into an existing cacao forest absorbs 274g more CO2 than theemissions created by the production of one bar

Put simply this means that eating one Original Beans chocolate bar offsets the negativeclimate effect of three unsustainable chocolate bars

The environmental achievements of Original Beans have also been recognised by thePeople Environment amp Achievement Awards which awarded the Supply Chain prize forreforestation projects and green logistics resulting in a measurably climate positiveproduct

By striving for a top quality product that is created in a healthy sustainable way OriginalBeans has been able to meet the demand of a growing number of conscious consumers Philipp Kauffman Founder amp CEO reveals part of the success of his chocolate lsquoOnceyoursquove tasted really good chocolate itrsquos difficult to go back to eating anything else EatLess But Better is my mottorsquo

Learn more about Original Beans conservation efforts under wwworiginalbeanscom

GFL - Control CO2 Emissions

GFL a manufacturer of guest amenity products has committed to keep their emissions aslow as possible since laying the foundations of their factory in Milan It features innovativeand state-of-the-art design and engineering in the production area of the factory heat canbe channelled to the offices which was generated during the production process Thisalso enables to cool down the offices during the summer months when temperatures riseup to 35degC As a result energy consumption remains relatively low throughout the yearwhich helps to keep emissions to a minimum level Parts of GFLs energy use comes fromrenewable sources

Aiming at further reducing the carbon footprint GFL produces all their bottles on site Oneof the biggest advantages of this is that GFL does not need to rely on outside deliverysources Likewise by having researched the carton sizes for all goods leaving the factoryGFL has not only reduced the amount of recycable card used but also has decreased theshipping volumes This results in a reduced carbon footprint as well as reduced transportcost This shows that caring after the planet does not necessarily have to incurr additionalexpenses

Aveda - Connecting Beauty the Environment amp Well-being

Aveda is a brand built on environmental responsibility and not only takes care for theirguests but also for the wider environment The mission at Aveda is to care for the worldwe live in from the products we make to the ways in which we give back to society AtAveda we strive to set an example for environmental leadership and responsibility ndash notjust in the world of beauty but around the world

Aveda products are exclusively available to first-class and luxury properties that meetbrandrsquos requirements The range includes naturally derived bath and beauty care whichappeal to the eco-conscious traveler who wants exceptional product performance

STORY OF THE MONTH

Organisations that motivate us and those fighting climate change

United Nations is organising the UN Climate Change Conference COP21 November 30 -December 11 2015 in Paris France

The international climate conference will be held at the Le Bourget site This will be the21st yearly session of the Conference of the Parties (COP 21) to the 1992 United NationsFramework Convention on Climate Change (UNFCCC) and the 11th session of theMeeting of the Parties (CMP 11) to the 1997 Kyoto Protocol

According to the organising committee the objective of the 2015 conference is to achievefor the first time in over 20 years of UN negotiations a binding and universal agreementon climate from all the nations of the world Leadership of the negotiations is yet to bedetermined

Pope Francis published an encyclical called Laudato si intended in part to influence theconference The encyclical calls for action against human-caused climate change The overarching goal of the Convention is to reduce greenhouse gas emissions to limit theglobal temperature increase to 2degC above pre-industrial levels To achieve this the futureagreement must focus equally on mitigation - that is efforts to reduce greenhouse gasemissions in order to limit global warming to below 2degC - and societiesrsquo adaptation toexisting climate changes These efforts must take into account the needs and capacitiesof each country The agreement will enter into force in 2020 and will need to besustainable to enable long-term change

The Adaptation Gap Report by the United Nations Environment Programme is aninternational study with contributions from French climatologists It shows that thecontribution of 2degC to climate disruption caused by human activity is increasingwhich will lead to a 50 reduction by 2030 in uncertainty about climate sensitivityto this disruption

In close connection with the agreement that will be negotiated within the UNFCCC theAgenda

presents solutions that exist now and that can be expandedgives credibility to the emissions reduction and adaptation targets presented by thecountries in Parisshows how these targets are underpinned by action plans and investment strategiesclearly identified by the various economic actors The Agenda of Solutions shouldthus be a means to support the ambition of all countries starting in 2015 and intothe long term by offering them solutions for a low-carbon development strategy the Agenda also has a political scope to send a strong signal that a broad coalitionof state and non-state actors is willing to work in the same direction with a commonaim And that climate change mitigation represents an economic opportunity in allcountries regardless of their level of development

What are the features of the initiatives in the Agenda of SolutionsThey should

take a multi-stakeholder approach and involve various partners from all countriesaround a shared vision and targetsseek profound change in accordance with the issues facing their sector or area ofaction and based on a scientific approach to the greenhouse gas emissionsreduction targetsseek and foster co-benefits of climate action in terms of poverty reduction and

sustainable development targetsbuild a tangible credible action plan along with clear targets in figures to bereached by 2020 2030 and 2050establish a governance framework that can sustain the initiative into the long termdemonstrate transparency and report on their achievements and progress

EXAMPLE

The mayors of more than 2000 cities around the world have entered into a compactto curb greenhouse gas emissions by 454 megatons by 2020

CONSIDERATE PERSONALITYPeople that move us

Julie Poirot - The Oetker CollectionJulie Poirot is the Oetker Collections CSR coordinator based out ofthe Hotel du Cap Eden Roc where she is also of the regional CSRprojects for the Chateau Saint Martin and LApogee in CourchevelShe studied Sustainable Development and EnvironmentalCommunication at the University of Nice France Thanks Juliesactive engagement the Oetker Collection has established its firstCSR strategy policy and is now committed to the Global Compact

My life mottoCarpe Diem

An unforgettable place I travelled to in the last yearBali where I fell in love with the local dances and music

My favourite hotelPalais Namaskar Marrakech

What does Climate Changerdquo mean to youThe biggest challenge of our life time for every individual as well as for every businessincluding hotels obviously

The oldest piece of clothing in my wardrobeJogging pants from where I was 16 years old

The last meal that truly impressed meA fresh fish with spices prepared in a little food stall in Bali - so simple and so delicious

People that inspire meMahatma Gandhhi and his saying Be the change that you wish to see in the world

What does responsible tourismbusiness management mean to youThat it should become part of an every days normal business to plan its future

My favourite website Global Compact

I travel to work byBicycle or running

Seasonal amp local favourite produceMy favourite product are strawberries

My favourite lsquosustainablersquo company Exhibit - a little French printer company My biggest worry about the futureThe loss of biodiversity

My biggest hope for the futureInnovation

Last chance to apply for theTourism for Tomorrow Awards 2016

Are you an inspiring responsible business deserving recognition for your workin tourism Then WTTC wants to hear from YOU Theres still time left to

submit your entry for the Tourism for Tomorrow Awards 2016

All applications must be received by no later than 16 November 2015

Applicants can enter in one of the five award categoriesCommunity Destination Environment Innovation and People

Get inspired from previous winners and apply here

CONSIDERATE SUPPLIERS DIRECTORYUpdated monthly

The Considerate Suppliers Directory is a list of approved suppliers assessed byConsiderate Hoteliers to ensure that they follow a similar ethos to ours have ethicalpolicies in place and conduct their business responsibly Most suppliers offerpreferential rates to our members but you will need to log in to the members area ofour website to view these offers For further information please visit the moredetailed directory of our Considerate Suppliers on our website Please click here

Suppliers Discounts

The Green Stationery CompanyThe new Dag eco menus catalogue is out now for a free copyemail salesgreenstatcouk Use the code CH707 at checkout to get an extra 20discount to all orders over pound75 on all your menu paper orders on wwwgreenstatcouk

Considerate Suppliers

AslotelToiletries and equipment for hotel bedrooms and bathroomsContact murrayroberts aslotelcouk

BerendsenTextile services supplierContact kevindaviesberendsencouk Cleaner ProductsHousekeeping amp ConsumablesContact petecleanerproductscouk

Crukafe LtdBeverageContact zaishacrukafecom Delphis EcoEco-friendly cleaning productsContact salesdelphisecocom GFL SABathroom cosmetics and guest amenity productsContact infogfleu GlamocellLed lightingContact rtempleglamocell-ukcom Harrison Spinks Jospitality DivisionHand-made bedsContact struswellharrisonspinkscouk

Hypnos BedsBed ManufacturerContact chriswardhypnosbedscom

Lalani amp CoBoutique tea curatorsContact infolalaniandcocom

Original BeansHigh quality ChocolateContact danieloriginalbeanscom

Plan Bee LtdFully managed beehive serviceContact warrenplanbeeltdcom

The Green Stationery CompanyOffice equipmentContact jayofficegreenstatcouk

The Fine Cotton CompanyHousekeepingampConsumablesContact trevorthefinecottoncompanycom

TiFry Company LtdKitchen equipmentContact officetifrycom White Knight Laundry ServicesLaundry and linen hireContact saleswhite-knightcouk XerosCleaning TechnologiesContact danbarrettxeroscleaningcom

Website Email Twitter LinkedIn Facebook Google Plus YouTube Instagram

Page 8: The Considerate Hoteliers Bulletin November 2015

Companies that inspire us

Original Beans Climate-Positive Chocolate

Sustainability forerunners Original Beans cover all bases with their ethical approach toproducing some of the finest and most luxurious award-winning chocolate in the world -sourced from ecological hotspots in South America Indonesia and from the VirungaNational Park DR Congo Africa

Founded on the principal lsquoWhat we consume we must replenishrsquo ndash for every bar sold onetree is planted in order to preserve and conserve precious environments But OriginalBeansrsquo meticulous commitment to sustainability and conservation does not stop there Onthe contrary it exists in every element of their supply cycle

In a 2014 study of the Cru Virunga 70 cacao bar and its production chain in terms ofclimate costs and benefits conducted by two independent teams ndash Footprint4Foods andCarbonRoots Original Beans was found to be measurably climate-positive contributingpositively with a factor 3 to the reduction of greenhouse gas emissions This is becauseevery tree planted into an existing cacao forest absorbs 274g more CO2 than theemissions created by the production of one bar

Put simply this means that eating one Original Beans chocolate bar offsets the negativeclimate effect of three unsustainable chocolate bars

The environmental achievements of Original Beans have also been recognised by thePeople Environment amp Achievement Awards which awarded the Supply Chain prize forreforestation projects and green logistics resulting in a measurably climate positiveproduct

By striving for a top quality product that is created in a healthy sustainable way OriginalBeans has been able to meet the demand of a growing number of conscious consumers Philipp Kauffman Founder amp CEO reveals part of the success of his chocolate lsquoOnceyoursquove tasted really good chocolate itrsquos difficult to go back to eating anything else EatLess But Better is my mottorsquo

Learn more about Original Beans conservation efforts under wwworiginalbeanscom

GFL - Control CO2 Emissions

GFL a manufacturer of guest amenity products has committed to keep their emissions aslow as possible since laying the foundations of their factory in Milan It features innovativeand state-of-the-art design and engineering in the production area of the factory heat canbe channelled to the offices which was generated during the production process Thisalso enables to cool down the offices during the summer months when temperatures riseup to 35degC As a result energy consumption remains relatively low throughout the yearwhich helps to keep emissions to a minimum level Parts of GFLs energy use comes fromrenewable sources

Aiming at further reducing the carbon footprint GFL produces all their bottles on site Oneof the biggest advantages of this is that GFL does not need to rely on outside deliverysources Likewise by having researched the carton sizes for all goods leaving the factoryGFL has not only reduced the amount of recycable card used but also has decreased theshipping volumes This results in a reduced carbon footprint as well as reduced transportcost This shows that caring after the planet does not necessarily have to incurr additionalexpenses

Aveda - Connecting Beauty the Environment amp Well-being

Aveda is a brand built on environmental responsibility and not only takes care for theirguests but also for the wider environment The mission at Aveda is to care for the worldwe live in from the products we make to the ways in which we give back to society AtAveda we strive to set an example for environmental leadership and responsibility ndash notjust in the world of beauty but around the world

Aveda products are exclusively available to first-class and luxury properties that meetbrandrsquos requirements The range includes naturally derived bath and beauty care whichappeal to the eco-conscious traveler who wants exceptional product performance

STORY OF THE MONTH

Organisations that motivate us and those fighting climate change

United Nations is organising the UN Climate Change Conference COP21 November 30 -December 11 2015 in Paris France

The international climate conference will be held at the Le Bourget site This will be the21st yearly session of the Conference of the Parties (COP 21) to the 1992 United NationsFramework Convention on Climate Change (UNFCCC) and the 11th session of theMeeting of the Parties (CMP 11) to the 1997 Kyoto Protocol

According to the organising committee the objective of the 2015 conference is to achievefor the first time in over 20 years of UN negotiations a binding and universal agreementon climate from all the nations of the world Leadership of the negotiations is yet to bedetermined

Pope Francis published an encyclical called Laudato si intended in part to influence theconference The encyclical calls for action against human-caused climate change The overarching goal of the Convention is to reduce greenhouse gas emissions to limit theglobal temperature increase to 2degC above pre-industrial levels To achieve this the futureagreement must focus equally on mitigation - that is efforts to reduce greenhouse gasemissions in order to limit global warming to below 2degC - and societiesrsquo adaptation toexisting climate changes These efforts must take into account the needs and capacitiesof each country The agreement will enter into force in 2020 and will need to besustainable to enable long-term change

The Adaptation Gap Report by the United Nations Environment Programme is aninternational study with contributions from French climatologists It shows that thecontribution of 2degC to climate disruption caused by human activity is increasingwhich will lead to a 50 reduction by 2030 in uncertainty about climate sensitivityto this disruption

In close connection with the agreement that will be negotiated within the UNFCCC theAgenda

presents solutions that exist now and that can be expandedgives credibility to the emissions reduction and adaptation targets presented by thecountries in Parisshows how these targets are underpinned by action plans and investment strategiesclearly identified by the various economic actors The Agenda of Solutions shouldthus be a means to support the ambition of all countries starting in 2015 and intothe long term by offering them solutions for a low-carbon development strategy the Agenda also has a political scope to send a strong signal that a broad coalitionof state and non-state actors is willing to work in the same direction with a commonaim And that climate change mitigation represents an economic opportunity in allcountries regardless of their level of development

What are the features of the initiatives in the Agenda of SolutionsThey should

take a multi-stakeholder approach and involve various partners from all countriesaround a shared vision and targetsseek profound change in accordance with the issues facing their sector or area ofaction and based on a scientific approach to the greenhouse gas emissionsreduction targetsseek and foster co-benefits of climate action in terms of poverty reduction and

sustainable development targetsbuild a tangible credible action plan along with clear targets in figures to bereached by 2020 2030 and 2050establish a governance framework that can sustain the initiative into the long termdemonstrate transparency and report on their achievements and progress

EXAMPLE

The mayors of more than 2000 cities around the world have entered into a compactto curb greenhouse gas emissions by 454 megatons by 2020

CONSIDERATE PERSONALITYPeople that move us

Julie Poirot - The Oetker CollectionJulie Poirot is the Oetker Collections CSR coordinator based out ofthe Hotel du Cap Eden Roc where she is also of the regional CSRprojects for the Chateau Saint Martin and LApogee in CourchevelShe studied Sustainable Development and EnvironmentalCommunication at the University of Nice France Thanks Juliesactive engagement the Oetker Collection has established its firstCSR strategy policy and is now committed to the Global Compact

My life mottoCarpe Diem

An unforgettable place I travelled to in the last yearBali where I fell in love with the local dances and music

My favourite hotelPalais Namaskar Marrakech

What does Climate Changerdquo mean to youThe biggest challenge of our life time for every individual as well as for every businessincluding hotels obviously

The oldest piece of clothing in my wardrobeJogging pants from where I was 16 years old

The last meal that truly impressed meA fresh fish with spices prepared in a little food stall in Bali - so simple and so delicious

People that inspire meMahatma Gandhhi and his saying Be the change that you wish to see in the world

What does responsible tourismbusiness management mean to youThat it should become part of an every days normal business to plan its future

My favourite website Global Compact

I travel to work byBicycle or running

Seasonal amp local favourite produceMy favourite product are strawberries

My favourite lsquosustainablersquo company Exhibit - a little French printer company My biggest worry about the futureThe loss of biodiversity

My biggest hope for the futureInnovation

Last chance to apply for theTourism for Tomorrow Awards 2016

Are you an inspiring responsible business deserving recognition for your workin tourism Then WTTC wants to hear from YOU Theres still time left to

submit your entry for the Tourism for Tomorrow Awards 2016

All applications must be received by no later than 16 November 2015

Applicants can enter in one of the five award categoriesCommunity Destination Environment Innovation and People

Get inspired from previous winners and apply here

CONSIDERATE SUPPLIERS DIRECTORYUpdated monthly

The Considerate Suppliers Directory is a list of approved suppliers assessed byConsiderate Hoteliers to ensure that they follow a similar ethos to ours have ethicalpolicies in place and conduct their business responsibly Most suppliers offerpreferential rates to our members but you will need to log in to the members area ofour website to view these offers For further information please visit the moredetailed directory of our Considerate Suppliers on our website Please click here

Suppliers Discounts

The Green Stationery CompanyThe new Dag eco menus catalogue is out now for a free copyemail salesgreenstatcouk Use the code CH707 at checkout to get an extra 20discount to all orders over pound75 on all your menu paper orders on wwwgreenstatcouk

Considerate Suppliers

AslotelToiletries and equipment for hotel bedrooms and bathroomsContact murrayroberts aslotelcouk

BerendsenTextile services supplierContact kevindaviesberendsencouk Cleaner ProductsHousekeeping amp ConsumablesContact petecleanerproductscouk

Crukafe LtdBeverageContact zaishacrukafecom Delphis EcoEco-friendly cleaning productsContact salesdelphisecocom GFL SABathroom cosmetics and guest amenity productsContact infogfleu GlamocellLed lightingContact rtempleglamocell-ukcom Harrison Spinks Jospitality DivisionHand-made bedsContact struswellharrisonspinkscouk

Hypnos BedsBed ManufacturerContact chriswardhypnosbedscom

Lalani amp CoBoutique tea curatorsContact infolalaniandcocom

Original BeansHigh quality ChocolateContact danieloriginalbeanscom

Plan Bee LtdFully managed beehive serviceContact warrenplanbeeltdcom

The Green Stationery CompanyOffice equipmentContact jayofficegreenstatcouk

The Fine Cotton CompanyHousekeepingampConsumablesContact trevorthefinecottoncompanycom

TiFry Company LtdKitchen equipmentContact officetifrycom White Knight Laundry ServicesLaundry and linen hireContact saleswhite-knightcouk XerosCleaning TechnologiesContact danbarrettxeroscleaningcom

Website Email Twitter LinkedIn Facebook Google Plus YouTube Instagram

Page 9: The Considerate Hoteliers Bulletin November 2015

The environmental achievements of Original Beans have also been recognised by thePeople Environment amp Achievement Awards which awarded the Supply Chain prize forreforestation projects and green logistics resulting in a measurably climate positiveproduct

By striving for a top quality product that is created in a healthy sustainable way OriginalBeans has been able to meet the demand of a growing number of conscious consumers Philipp Kauffman Founder amp CEO reveals part of the success of his chocolate lsquoOnceyoursquove tasted really good chocolate itrsquos difficult to go back to eating anything else EatLess But Better is my mottorsquo

Learn more about Original Beans conservation efforts under wwworiginalbeanscom

GFL - Control CO2 Emissions

GFL a manufacturer of guest amenity products has committed to keep their emissions aslow as possible since laying the foundations of their factory in Milan It features innovativeand state-of-the-art design and engineering in the production area of the factory heat canbe channelled to the offices which was generated during the production process Thisalso enables to cool down the offices during the summer months when temperatures riseup to 35degC As a result energy consumption remains relatively low throughout the yearwhich helps to keep emissions to a minimum level Parts of GFLs energy use comes fromrenewable sources

Aiming at further reducing the carbon footprint GFL produces all their bottles on site Oneof the biggest advantages of this is that GFL does not need to rely on outside deliverysources Likewise by having researched the carton sizes for all goods leaving the factoryGFL has not only reduced the amount of recycable card used but also has decreased theshipping volumes This results in a reduced carbon footprint as well as reduced transportcost This shows that caring after the planet does not necessarily have to incurr additionalexpenses

Aveda - Connecting Beauty the Environment amp Well-being

Aveda is a brand built on environmental responsibility and not only takes care for theirguests but also for the wider environment The mission at Aveda is to care for the worldwe live in from the products we make to the ways in which we give back to society AtAveda we strive to set an example for environmental leadership and responsibility ndash notjust in the world of beauty but around the world

Aveda products are exclusively available to first-class and luxury properties that meetbrandrsquos requirements The range includes naturally derived bath and beauty care whichappeal to the eco-conscious traveler who wants exceptional product performance

STORY OF THE MONTH

Organisations that motivate us and those fighting climate change

United Nations is organising the UN Climate Change Conference COP21 November 30 -December 11 2015 in Paris France

The international climate conference will be held at the Le Bourget site This will be the21st yearly session of the Conference of the Parties (COP 21) to the 1992 United NationsFramework Convention on Climate Change (UNFCCC) and the 11th session of theMeeting of the Parties (CMP 11) to the 1997 Kyoto Protocol

According to the organising committee the objective of the 2015 conference is to achievefor the first time in over 20 years of UN negotiations a binding and universal agreementon climate from all the nations of the world Leadership of the negotiations is yet to bedetermined

Pope Francis published an encyclical called Laudato si intended in part to influence theconference The encyclical calls for action against human-caused climate change The overarching goal of the Convention is to reduce greenhouse gas emissions to limit theglobal temperature increase to 2degC above pre-industrial levels To achieve this the futureagreement must focus equally on mitigation - that is efforts to reduce greenhouse gasemissions in order to limit global warming to below 2degC - and societiesrsquo adaptation toexisting climate changes These efforts must take into account the needs and capacitiesof each country The agreement will enter into force in 2020 and will need to besustainable to enable long-term change

The Adaptation Gap Report by the United Nations Environment Programme is aninternational study with contributions from French climatologists It shows that thecontribution of 2degC to climate disruption caused by human activity is increasingwhich will lead to a 50 reduction by 2030 in uncertainty about climate sensitivityto this disruption

In close connection with the agreement that will be negotiated within the UNFCCC theAgenda

presents solutions that exist now and that can be expandedgives credibility to the emissions reduction and adaptation targets presented by thecountries in Parisshows how these targets are underpinned by action plans and investment strategiesclearly identified by the various economic actors The Agenda of Solutions shouldthus be a means to support the ambition of all countries starting in 2015 and intothe long term by offering them solutions for a low-carbon development strategy the Agenda also has a political scope to send a strong signal that a broad coalitionof state and non-state actors is willing to work in the same direction with a commonaim And that climate change mitigation represents an economic opportunity in allcountries regardless of their level of development

What are the features of the initiatives in the Agenda of SolutionsThey should

take a multi-stakeholder approach and involve various partners from all countriesaround a shared vision and targetsseek profound change in accordance with the issues facing their sector or area ofaction and based on a scientific approach to the greenhouse gas emissionsreduction targetsseek and foster co-benefits of climate action in terms of poverty reduction and

sustainable development targetsbuild a tangible credible action plan along with clear targets in figures to bereached by 2020 2030 and 2050establish a governance framework that can sustain the initiative into the long termdemonstrate transparency and report on their achievements and progress

EXAMPLE

The mayors of more than 2000 cities around the world have entered into a compactto curb greenhouse gas emissions by 454 megatons by 2020

CONSIDERATE PERSONALITYPeople that move us

Julie Poirot - The Oetker CollectionJulie Poirot is the Oetker Collections CSR coordinator based out ofthe Hotel du Cap Eden Roc where she is also of the regional CSRprojects for the Chateau Saint Martin and LApogee in CourchevelShe studied Sustainable Development and EnvironmentalCommunication at the University of Nice France Thanks Juliesactive engagement the Oetker Collection has established its firstCSR strategy policy and is now committed to the Global Compact

My life mottoCarpe Diem

An unforgettable place I travelled to in the last yearBali where I fell in love with the local dances and music

My favourite hotelPalais Namaskar Marrakech

What does Climate Changerdquo mean to youThe biggest challenge of our life time for every individual as well as for every businessincluding hotels obviously

The oldest piece of clothing in my wardrobeJogging pants from where I was 16 years old

The last meal that truly impressed meA fresh fish with spices prepared in a little food stall in Bali - so simple and so delicious

People that inspire meMahatma Gandhhi and his saying Be the change that you wish to see in the world

What does responsible tourismbusiness management mean to youThat it should become part of an every days normal business to plan its future

My favourite website Global Compact

I travel to work byBicycle or running

Seasonal amp local favourite produceMy favourite product are strawberries

My favourite lsquosustainablersquo company Exhibit - a little French printer company My biggest worry about the futureThe loss of biodiversity

My biggest hope for the futureInnovation

Last chance to apply for theTourism for Tomorrow Awards 2016

Are you an inspiring responsible business deserving recognition for your workin tourism Then WTTC wants to hear from YOU Theres still time left to

submit your entry for the Tourism for Tomorrow Awards 2016

All applications must be received by no later than 16 November 2015

Applicants can enter in one of the five award categoriesCommunity Destination Environment Innovation and People

Get inspired from previous winners and apply here

CONSIDERATE SUPPLIERS DIRECTORYUpdated monthly

The Considerate Suppliers Directory is a list of approved suppliers assessed byConsiderate Hoteliers to ensure that they follow a similar ethos to ours have ethicalpolicies in place and conduct their business responsibly Most suppliers offerpreferential rates to our members but you will need to log in to the members area ofour website to view these offers For further information please visit the moredetailed directory of our Considerate Suppliers on our website Please click here

Suppliers Discounts

The Green Stationery CompanyThe new Dag eco menus catalogue is out now for a free copyemail salesgreenstatcouk Use the code CH707 at checkout to get an extra 20discount to all orders over pound75 on all your menu paper orders on wwwgreenstatcouk

Considerate Suppliers

AslotelToiletries and equipment for hotel bedrooms and bathroomsContact murrayroberts aslotelcouk

BerendsenTextile services supplierContact kevindaviesberendsencouk Cleaner ProductsHousekeeping amp ConsumablesContact petecleanerproductscouk

Crukafe LtdBeverageContact zaishacrukafecom Delphis EcoEco-friendly cleaning productsContact salesdelphisecocom GFL SABathroom cosmetics and guest amenity productsContact infogfleu GlamocellLed lightingContact rtempleglamocell-ukcom Harrison Spinks Jospitality DivisionHand-made bedsContact struswellharrisonspinkscouk

Hypnos BedsBed ManufacturerContact chriswardhypnosbedscom

Lalani amp CoBoutique tea curatorsContact infolalaniandcocom

Original BeansHigh quality ChocolateContact danieloriginalbeanscom

Plan Bee LtdFully managed beehive serviceContact warrenplanbeeltdcom

The Green Stationery CompanyOffice equipmentContact jayofficegreenstatcouk

The Fine Cotton CompanyHousekeepingampConsumablesContact trevorthefinecottoncompanycom

TiFry Company LtdKitchen equipmentContact officetifrycom White Knight Laundry ServicesLaundry and linen hireContact saleswhite-knightcouk XerosCleaning TechnologiesContact danbarrettxeroscleaningcom

Website Email Twitter LinkedIn Facebook Google Plus YouTube Instagram

Page 10: The Considerate Hoteliers Bulletin November 2015

GFL - Control CO2 Emissions

GFL a manufacturer of guest amenity products has committed to keep their emissions aslow as possible since laying the foundations of their factory in Milan It features innovativeand state-of-the-art design and engineering in the production area of the factory heat canbe channelled to the offices which was generated during the production process Thisalso enables to cool down the offices during the summer months when temperatures riseup to 35degC As a result energy consumption remains relatively low throughout the yearwhich helps to keep emissions to a minimum level Parts of GFLs energy use comes fromrenewable sources

Aiming at further reducing the carbon footprint GFL produces all their bottles on site Oneof the biggest advantages of this is that GFL does not need to rely on outside deliverysources Likewise by having researched the carton sizes for all goods leaving the factoryGFL has not only reduced the amount of recycable card used but also has decreased theshipping volumes This results in a reduced carbon footprint as well as reduced transportcost This shows that caring after the planet does not necessarily have to incurr additionalexpenses

Aveda - Connecting Beauty the Environment amp Well-being

Aveda is a brand built on environmental responsibility and not only takes care for theirguests but also for the wider environment The mission at Aveda is to care for the worldwe live in from the products we make to the ways in which we give back to society AtAveda we strive to set an example for environmental leadership and responsibility ndash notjust in the world of beauty but around the world

Aveda products are exclusively available to first-class and luxury properties that meetbrandrsquos requirements The range includes naturally derived bath and beauty care whichappeal to the eco-conscious traveler who wants exceptional product performance

STORY OF THE MONTH

Organisations that motivate us and those fighting climate change

United Nations is organising the UN Climate Change Conference COP21 November 30 -December 11 2015 in Paris France

The international climate conference will be held at the Le Bourget site This will be the21st yearly session of the Conference of the Parties (COP 21) to the 1992 United NationsFramework Convention on Climate Change (UNFCCC) and the 11th session of theMeeting of the Parties (CMP 11) to the 1997 Kyoto Protocol

According to the organising committee the objective of the 2015 conference is to achievefor the first time in over 20 years of UN negotiations a binding and universal agreementon climate from all the nations of the world Leadership of the negotiations is yet to bedetermined

Pope Francis published an encyclical called Laudato si intended in part to influence theconference The encyclical calls for action against human-caused climate change The overarching goal of the Convention is to reduce greenhouse gas emissions to limit theglobal temperature increase to 2degC above pre-industrial levels To achieve this the futureagreement must focus equally on mitigation - that is efforts to reduce greenhouse gasemissions in order to limit global warming to below 2degC - and societiesrsquo adaptation toexisting climate changes These efforts must take into account the needs and capacitiesof each country The agreement will enter into force in 2020 and will need to besustainable to enable long-term change

The Adaptation Gap Report by the United Nations Environment Programme is aninternational study with contributions from French climatologists It shows that thecontribution of 2degC to climate disruption caused by human activity is increasingwhich will lead to a 50 reduction by 2030 in uncertainty about climate sensitivityto this disruption

In close connection with the agreement that will be negotiated within the UNFCCC theAgenda

presents solutions that exist now and that can be expandedgives credibility to the emissions reduction and adaptation targets presented by thecountries in Parisshows how these targets are underpinned by action plans and investment strategiesclearly identified by the various economic actors The Agenda of Solutions shouldthus be a means to support the ambition of all countries starting in 2015 and intothe long term by offering them solutions for a low-carbon development strategy the Agenda also has a political scope to send a strong signal that a broad coalitionof state and non-state actors is willing to work in the same direction with a commonaim And that climate change mitigation represents an economic opportunity in allcountries regardless of their level of development

What are the features of the initiatives in the Agenda of SolutionsThey should

take a multi-stakeholder approach and involve various partners from all countriesaround a shared vision and targetsseek profound change in accordance with the issues facing their sector or area ofaction and based on a scientific approach to the greenhouse gas emissionsreduction targetsseek and foster co-benefits of climate action in terms of poverty reduction and

sustainable development targetsbuild a tangible credible action plan along with clear targets in figures to bereached by 2020 2030 and 2050establish a governance framework that can sustain the initiative into the long termdemonstrate transparency and report on their achievements and progress

EXAMPLE

The mayors of more than 2000 cities around the world have entered into a compactto curb greenhouse gas emissions by 454 megatons by 2020

CONSIDERATE PERSONALITYPeople that move us

Julie Poirot - The Oetker CollectionJulie Poirot is the Oetker Collections CSR coordinator based out ofthe Hotel du Cap Eden Roc where she is also of the regional CSRprojects for the Chateau Saint Martin and LApogee in CourchevelShe studied Sustainable Development and EnvironmentalCommunication at the University of Nice France Thanks Juliesactive engagement the Oetker Collection has established its firstCSR strategy policy and is now committed to the Global Compact

My life mottoCarpe Diem

An unforgettable place I travelled to in the last yearBali where I fell in love with the local dances and music

My favourite hotelPalais Namaskar Marrakech

What does Climate Changerdquo mean to youThe biggest challenge of our life time for every individual as well as for every businessincluding hotels obviously

The oldest piece of clothing in my wardrobeJogging pants from where I was 16 years old

The last meal that truly impressed meA fresh fish with spices prepared in a little food stall in Bali - so simple and so delicious

People that inspire meMahatma Gandhhi and his saying Be the change that you wish to see in the world

What does responsible tourismbusiness management mean to youThat it should become part of an every days normal business to plan its future

My favourite website Global Compact

I travel to work byBicycle or running

Seasonal amp local favourite produceMy favourite product are strawberries

My favourite lsquosustainablersquo company Exhibit - a little French printer company My biggest worry about the futureThe loss of biodiversity

My biggest hope for the futureInnovation

Last chance to apply for theTourism for Tomorrow Awards 2016

Are you an inspiring responsible business deserving recognition for your workin tourism Then WTTC wants to hear from YOU Theres still time left to

submit your entry for the Tourism for Tomorrow Awards 2016

All applications must be received by no later than 16 November 2015

Applicants can enter in one of the five award categoriesCommunity Destination Environment Innovation and People

Get inspired from previous winners and apply here

CONSIDERATE SUPPLIERS DIRECTORYUpdated monthly

The Considerate Suppliers Directory is a list of approved suppliers assessed byConsiderate Hoteliers to ensure that they follow a similar ethos to ours have ethicalpolicies in place and conduct their business responsibly Most suppliers offerpreferential rates to our members but you will need to log in to the members area ofour website to view these offers For further information please visit the moredetailed directory of our Considerate Suppliers on our website Please click here

Suppliers Discounts

The Green Stationery CompanyThe new Dag eco menus catalogue is out now for a free copyemail salesgreenstatcouk Use the code CH707 at checkout to get an extra 20discount to all orders over pound75 on all your menu paper orders on wwwgreenstatcouk

Considerate Suppliers

AslotelToiletries and equipment for hotel bedrooms and bathroomsContact murrayroberts aslotelcouk

BerendsenTextile services supplierContact kevindaviesberendsencouk Cleaner ProductsHousekeeping amp ConsumablesContact petecleanerproductscouk

Crukafe LtdBeverageContact zaishacrukafecom Delphis EcoEco-friendly cleaning productsContact salesdelphisecocom GFL SABathroom cosmetics and guest amenity productsContact infogfleu GlamocellLed lightingContact rtempleglamocell-ukcom Harrison Spinks Jospitality DivisionHand-made bedsContact struswellharrisonspinkscouk

Hypnos BedsBed ManufacturerContact chriswardhypnosbedscom

Lalani amp CoBoutique tea curatorsContact infolalaniandcocom

Original BeansHigh quality ChocolateContact danieloriginalbeanscom

Plan Bee LtdFully managed beehive serviceContact warrenplanbeeltdcom

The Green Stationery CompanyOffice equipmentContact jayofficegreenstatcouk

The Fine Cotton CompanyHousekeepingampConsumablesContact trevorthefinecottoncompanycom

TiFry Company LtdKitchen equipmentContact officetifrycom White Knight Laundry ServicesLaundry and linen hireContact saleswhite-knightcouk XerosCleaning TechnologiesContact danbarrettxeroscleaningcom

Website Email Twitter LinkedIn Facebook Google Plus YouTube Instagram

Page 11: The Considerate Hoteliers Bulletin November 2015

STORY OF THE MONTH

Organisations that motivate us and those fighting climate change

United Nations is organising the UN Climate Change Conference COP21 November 30 -December 11 2015 in Paris France

The international climate conference will be held at the Le Bourget site This will be the21st yearly session of the Conference of the Parties (COP 21) to the 1992 United NationsFramework Convention on Climate Change (UNFCCC) and the 11th session of theMeeting of the Parties (CMP 11) to the 1997 Kyoto Protocol

According to the organising committee the objective of the 2015 conference is to achievefor the first time in over 20 years of UN negotiations a binding and universal agreementon climate from all the nations of the world Leadership of the negotiations is yet to bedetermined

Pope Francis published an encyclical called Laudato si intended in part to influence theconference The encyclical calls for action against human-caused climate change The overarching goal of the Convention is to reduce greenhouse gas emissions to limit theglobal temperature increase to 2degC above pre-industrial levels To achieve this the futureagreement must focus equally on mitigation - that is efforts to reduce greenhouse gasemissions in order to limit global warming to below 2degC - and societiesrsquo adaptation toexisting climate changes These efforts must take into account the needs and capacitiesof each country The agreement will enter into force in 2020 and will need to besustainable to enable long-term change

The Adaptation Gap Report by the United Nations Environment Programme is aninternational study with contributions from French climatologists It shows that thecontribution of 2degC to climate disruption caused by human activity is increasingwhich will lead to a 50 reduction by 2030 in uncertainty about climate sensitivityto this disruption

In close connection with the agreement that will be negotiated within the UNFCCC theAgenda

presents solutions that exist now and that can be expandedgives credibility to the emissions reduction and adaptation targets presented by thecountries in Parisshows how these targets are underpinned by action plans and investment strategiesclearly identified by the various economic actors The Agenda of Solutions shouldthus be a means to support the ambition of all countries starting in 2015 and intothe long term by offering them solutions for a low-carbon development strategy the Agenda also has a political scope to send a strong signal that a broad coalitionof state and non-state actors is willing to work in the same direction with a commonaim And that climate change mitigation represents an economic opportunity in allcountries regardless of their level of development

What are the features of the initiatives in the Agenda of SolutionsThey should

take a multi-stakeholder approach and involve various partners from all countriesaround a shared vision and targetsseek profound change in accordance with the issues facing their sector or area ofaction and based on a scientific approach to the greenhouse gas emissionsreduction targetsseek and foster co-benefits of climate action in terms of poverty reduction and

sustainable development targetsbuild a tangible credible action plan along with clear targets in figures to bereached by 2020 2030 and 2050establish a governance framework that can sustain the initiative into the long termdemonstrate transparency and report on their achievements and progress

EXAMPLE

The mayors of more than 2000 cities around the world have entered into a compactto curb greenhouse gas emissions by 454 megatons by 2020

CONSIDERATE PERSONALITYPeople that move us

Julie Poirot - The Oetker CollectionJulie Poirot is the Oetker Collections CSR coordinator based out ofthe Hotel du Cap Eden Roc where she is also of the regional CSRprojects for the Chateau Saint Martin and LApogee in CourchevelShe studied Sustainable Development and EnvironmentalCommunication at the University of Nice France Thanks Juliesactive engagement the Oetker Collection has established its firstCSR strategy policy and is now committed to the Global Compact

My life mottoCarpe Diem

An unforgettable place I travelled to in the last yearBali where I fell in love with the local dances and music

My favourite hotelPalais Namaskar Marrakech

What does Climate Changerdquo mean to youThe biggest challenge of our life time for every individual as well as for every businessincluding hotels obviously

The oldest piece of clothing in my wardrobeJogging pants from where I was 16 years old

The last meal that truly impressed meA fresh fish with spices prepared in a little food stall in Bali - so simple and so delicious

People that inspire meMahatma Gandhhi and his saying Be the change that you wish to see in the world

What does responsible tourismbusiness management mean to youThat it should become part of an every days normal business to plan its future

My favourite website Global Compact

I travel to work byBicycle or running

Seasonal amp local favourite produceMy favourite product are strawberries

My favourite lsquosustainablersquo company Exhibit - a little French printer company My biggest worry about the futureThe loss of biodiversity

My biggest hope for the futureInnovation

Last chance to apply for theTourism for Tomorrow Awards 2016

Are you an inspiring responsible business deserving recognition for your workin tourism Then WTTC wants to hear from YOU Theres still time left to

submit your entry for the Tourism for Tomorrow Awards 2016

All applications must be received by no later than 16 November 2015

Applicants can enter in one of the five award categoriesCommunity Destination Environment Innovation and People

Get inspired from previous winners and apply here

CONSIDERATE SUPPLIERS DIRECTORYUpdated monthly

The Considerate Suppliers Directory is a list of approved suppliers assessed byConsiderate Hoteliers to ensure that they follow a similar ethos to ours have ethicalpolicies in place and conduct their business responsibly Most suppliers offerpreferential rates to our members but you will need to log in to the members area ofour website to view these offers For further information please visit the moredetailed directory of our Considerate Suppliers on our website Please click here

Suppliers Discounts

The Green Stationery CompanyThe new Dag eco menus catalogue is out now for a free copyemail salesgreenstatcouk Use the code CH707 at checkout to get an extra 20discount to all orders over pound75 on all your menu paper orders on wwwgreenstatcouk

Considerate Suppliers

AslotelToiletries and equipment for hotel bedrooms and bathroomsContact murrayroberts aslotelcouk

BerendsenTextile services supplierContact kevindaviesberendsencouk Cleaner ProductsHousekeeping amp ConsumablesContact petecleanerproductscouk

Crukafe LtdBeverageContact zaishacrukafecom Delphis EcoEco-friendly cleaning productsContact salesdelphisecocom GFL SABathroom cosmetics and guest amenity productsContact infogfleu GlamocellLed lightingContact rtempleglamocell-ukcom Harrison Spinks Jospitality DivisionHand-made bedsContact struswellharrisonspinkscouk

Hypnos BedsBed ManufacturerContact chriswardhypnosbedscom

Lalani amp CoBoutique tea curatorsContact infolalaniandcocom

Original BeansHigh quality ChocolateContact danieloriginalbeanscom

Plan Bee LtdFully managed beehive serviceContact warrenplanbeeltdcom

The Green Stationery CompanyOffice equipmentContact jayofficegreenstatcouk

The Fine Cotton CompanyHousekeepingampConsumablesContact trevorthefinecottoncompanycom

TiFry Company LtdKitchen equipmentContact officetifrycom White Knight Laundry ServicesLaundry and linen hireContact saleswhite-knightcouk XerosCleaning TechnologiesContact danbarrettxeroscleaningcom

Website Email Twitter LinkedIn Facebook Google Plus YouTube Instagram

Page 12: The Considerate Hoteliers Bulletin November 2015

According to the organising committee the objective of the 2015 conference is to achievefor the first time in over 20 years of UN negotiations a binding and universal agreementon climate from all the nations of the world Leadership of the negotiations is yet to bedetermined

Pope Francis published an encyclical called Laudato si intended in part to influence theconference The encyclical calls for action against human-caused climate change The overarching goal of the Convention is to reduce greenhouse gas emissions to limit theglobal temperature increase to 2degC above pre-industrial levels To achieve this the futureagreement must focus equally on mitigation - that is efforts to reduce greenhouse gasemissions in order to limit global warming to below 2degC - and societiesrsquo adaptation toexisting climate changes These efforts must take into account the needs and capacitiesof each country The agreement will enter into force in 2020 and will need to besustainable to enable long-term change

The Adaptation Gap Report by the United Nations Environment Programme is aninternational study with contributions from French climatologists It shows that thecontribution of 2degC to climate disruption caused by human activity is increasingwhich will lead to a 50 reduction by 2030 in uncertainty about climate sensitivityto this disruption

In close connection with the agreement that will be negotiated within the UNFCCC theAgenda

presents solutions that exist now and that can be expandedgives credibility to the emissions reduction and adaptation targets presented by thecountries in Parisshows how these targets are underpinned by action plans and investment strategiesclearly identified by the various economic actors The Agenda of Solutions shouldthus be a means to support the ambition of all countries starting in 2015 and intothe long term by offering them solutions for a low-carbon development strategy the Agenda also has a political scope to send a strong signal that a broad coalitionof state and non-state actors is willing to work in the same direction with a commonaim And that climate change mitigation represents an economic opportunity in allcountries regardless of their level of development

What are the features of the initiatives in the Agenda of SolutionsThey should

take a multi-stakeholder approach and involve various partners from all countriesaround a shared vision and targetsseek profound change in accordance with the issues facing their sector or area ofaction and based on a scientific approach to the greenhouse gas emissionsreduction targetsseek and foster co-benefits of climate action in terms of poverty reduction and

sustainable development targetsbuild a tangible credible action plan along with clear targets in figures to bereached by 2020 2030 and 2050establish a governance framework that can sustain the initiative into the long termdemonstrate transparency and report on their achievements and progress

EXAMPLE

The mayors of more than 2000 cities around the world have entered into a compactto curb greenhouse gas emissions by 454 megatons by 2020

CONSIDERATE PERSONALITYPeople that move us

Julie Poirot - The Oetker CollectionJulie Poirot is the Oetker Collections CSR coordinator based out ofthe Hotel du Cap Eden Roc where she is also of the regional CSRprojects for the Chateau Saint Martin and LApogee in CourchevelShe studied Sustainable Development and EnvironmentalCommunication at the University of Nice France Thanks Juliesactive engagement the Oetker Collection has established its firstCSR strategy policy and is now committed to the Global Compact

My life mottoCarpe Diem

An unforgettable place I travelled to in the last yearBali where I fell in love with the local dances and music

My favourite hotelPalais Namaskar Marrakech

What does Climate Changerdquo mean to youThe biggest challenge of our life time for every individual as well as for every businessincluding hotels obviously

The oldest piece of clothing in my wardrobeJogging pants from where I was 16 years old

The last meal that truly impressed meA fresh fish with spices prepared in a little food stall in Bali - so simple and so delicious

People that inspire meMahatma Gandhhi and his saying Be the change that you wish to see in the world

What does responsible tourismbusiness management mean to youThat it should become part of an every days normal business to plan its future

My favourite website Global Compact

I travel to work byBicycle or running

Seasonal amp local favourite produceMy favourite product are strawberries

My favourite lsquosustainablersquo company Exhibit - a little French printer company My biggest worry about the futureThe loss of biodiversity

My biggest hope for the futureInnovation

Last chance to apply for theTourism for Tomorrow Awards 2016

Are you an inspiring responsible business deserving recognition for your workin tourism Then WTTC wants to hear from YOU Theres still time left to

submit your entry for the Tourism for Tomorrow Awards 2016

All applications must be received by no later than 16 November 2015

Applicants can enter in one of the five award categoriesCommunity Destination Environment Innovation and People

Get inspired from previous winners and apply here

CONSIDERATE SUPPLIERS DIRECTORYUpdated monthly

The Considerate Suppliers Directory is a list of approved suppliers assessed byConsiderate Hoteliers to ensure that they follow a similar ethos to ours have ethicalpolicies in place and conduct their business responsibly Most suppliers offerpreferential rates to our members but you will need to log in to the members area ofour website to view these offers For further information please visit the moredetailed directory of our Considerate Suppliers on our website Please click here

Suppliers Discounts

The Green Stationery CompanyThe new Dag eco menus catalogue is out now for a free copyemail salesgreenstatcouk Use the code CH707 at checkout to get an extra 20discount to all orders over pound75 on all your menu paper orders on wwwgreenstatcouk

Considerate Suppliers

AslotelToiletries and equipment for hotel bedrooms and bathroomsContact murrayroberts aslotelcouk

BerendsenTextile services supplierContact kevindaviesberendsencouk Cleaner ProductsHousekeeping amp ConsumablesContact petecleanerproductscouk

Crukafe LtdBeverageContact zaishacrukafecom Delphis EcoEco-friendly cleaning productsContact salesdelphisecocom GFL SABathroom cosmetics and guest amenity productsContact infogfleu GlamocellLed lightingContact rtempleglamocell-ukcom Harrison Spinks Jospitality DivisionHand-made bedsContact struswellharrisonspinkscouk

Hypnos BedsBed ManufacturerContact chriswardhypnosbedscom

Lalani amp CoBoutique tea curatorsContact infolalaniandcocom

Original BeansHigh quality ChocolateContact danieloriginalbeanscom

Plan Bee LtdFully managed beehive serviceContact warrenplanbeeltdcom

The Green Stationery CompanyOffice equipmentContact jayofficegreenstatcouk

The Fine Cotton CompanyHousekeepingampConsumablesContact trevorthefinecottoncompanycom

TiFry Company LtdKitchen equipmentContact officetifrycom White Knight Laundry ServicesLaundry and linen hireContact saleswhite-knightcouk XerosCleaning TechnologiesContact danbarrettxeroscleaningcom

Website Email Twitter LinkedIn Facebook Google Plus YouTube Instagram

Page 13: The Considerate Hoteliers Bulletin November 2015

sustainable development targetsbuild a tangible credible action plan along with clear targets in figures to bereached by 2020 2030 and 2050establish a governance framework that can sustain the initiative into the long termdemonstrate transparency and report on their achievements and progress

EXAMPLE

The mayors of more than 2000 cities around the world have entered into a compactto curb greenhouse gas emissions by 454 megatons by 2020

CONSIDERATE PERSONALITYPeople that move us

Julie Poirot - The Oetker CollectionJulie Poirot is the Oetker Collections CSR coordinator based out ofthe Hotel du Cap Eden Roc where she is also of the regional CSRprojects for the Chateau Saint Martin and LApogee in CourchevelShe studied Sustainable Development and EnvironmentalCommunication at the University of Nice France Thanks Juliesactive engagement the Oetker Collection has established its firstCSR strategy policy and is now committed to the Global Compact

My life mottoCarpe Diem

An unforgettable place I travelled to in the last yearBali where I fell in love with the local dances and music

My favourite hotelPalais Namaskar Marrakech

What does Climate Changerdquo mean to youThe biggest challenge of our life time for every individual as well as for every businessincluding hotels obviously

The oldest piece of clothing in my wardrobeJogging pants from where I was 16 years old

The last meal that truly impressed meA fresh fish with spices prepared in a little food stall in Bali - so simple and so delicious

People that inspire meMahatma Gandhhi and his saying Be the change that you wish to see in the world

What does responsible tourismbusiness management mean to youThat it should become part of an every days normal business to plan its future

My favourite website Global Compact

I travel to work byBicycle or running

Seasonal amp local favourite produceMy favourite product are strawberries

My favourite lsquosustainablersquo company Exhibit - a little French printer company My biggest worry about the futureThe loss of biodiversity

My biggest hope for the futureInnovation

Last chance to apply for theTourism for Tomorrow Awards 2016

Are you an inspiring responsible business deserving recognition for your workin tourism Then WTTC wants to hear from YOU Theres still time left to

submit your entry for the Tourism for Tomorrow Awards 2016

All applications must be received by no later than 16 November 2015

Applicants can enter in one of the five award categoriesCommunity Destination Environment Innovation and People

Get inspired from previous winners and apply here

CONSIDERATE SUPPLIERS DIRECTORYUpdated monthly

The Considerate Suppliers Directory is a list of approved suppliers assessed byConsiderate Hoteliers to ensure that they follow a similar ethos to ours have ethicalpolicies in place and conduct their business responsibly Most suppliers offerpreferential rates to our members but you will need to log in to the members area ofour website to view these offers For further information please visit the moredetailed directory of our Considerate Suppliers on our website Please click here

Suppliers Discounts

The Green Stationery CompanyThe new Dag eco menus catalogue is out now for a free copyemail salesgreenstatcouk Use the code CH707 at checkout to get an extra 20discount to all orders over pound75 on all your menu paper orders on wwwgreenstatcouk

Considerate Suppliers

AslotelToiletries and equipment for hotel bedrooms and bathroomsContact murrayroberts aslotelcouk

BerendsenTextile services supplierContact kevindaviesberendsencouk Cleaner ProductsHousekeeping amp ConsumablesContact petecleanerproductscouk

Crukafe LtdBeverageContact zaishacrukafecom Delphis EcoEco-friendly cleaning productsContact salesdelphisecocom GFL SABathroom cosmetics and guest amenity productsContact infogfleu GlamocellLed lightingContact rtempleglamocell-ukcom Harrison Spinks Jospitality DivisionHand-made bedsContact struswellharrisonspinkscouk

Hypnos BedsBed ManufacturerContact chriswardhypnosbedscom

Lalani amp CoBoutique tea curatorsContact infolalaniandcocom

Original BeansHigh quality ChocolateContact danieloriginalbeanscom

Plan Bee LtdFully managed beehive serviceContact warrenplanbeeltdcom

The Green Stationery CompanyOffice equipmentContact jayofficegreenstatcouk

The Fine Cotton CompanyHousekeepingampConsumablesContact trevorthefinecottoncompanycom

TiFry Company LtdKitchen equipmentContact officetifrycom White Knight Laundry ServicesLaundry and linen hireContact saleswhite-knightcouk XerosCleaning TechnologiesContact danbarrettxeroscleaningcom

Website Email Twitter LinkedIn Facebook Google Plus YouTube Instagram

Page 14: The Considerate Hoteliers Bulletin November 2015

The last meal that truly impressed meA fresh fish with spices prepared in a little food stall in Bali - so simple and so delicious

People that inspire meMahatma Gandhhi and his saying Be the change that you wish to see in the world

What does responsible tourismbusiness management mean to youThat it should become part of an every days normal business to plan its future

My favourite website Global Compact

I travel to work byBicycle or running

Seasonal amp local favourite produceMy favourite product are strawberries

My favourite lsquosustainablersquo company Exhibit - a little French printer company My biggest worry about the futureThe loss of biodiversity

My biggest hope for the futureInnovation

Last chance to apply for theTourism for Tomorrow Awards 2016

Are you an inspiring responsible business deserving recognition for your workin tourism Then WTTC wants to hear from YOU Theres still time left to

submit your entry for the Tourism for Tomorrow Awards 2016

All applications must be received by no later than 16 November 2015

Applicants can enter in one of the five award categoriesCommunity Destination Environment Innovation and People

Get inspired from previous winners and apply here

CONSIDERATE SUPPLIERS DIRECTORYUpdated monthly

The Considerate Suppliers Directory is a list of approved suppliers assessed byConsiderate Hoteliers to ensure that they follow a similar ethos to ours have ethicalpolicies in place and conduct their business responsibly Most suppliers offerpreferential rates to our members but you will need to log in to the members area ofour website to view these offers For further information please visit the moredetailed directory of our Considerate Suppliers on our website Please click here

Suppliers Discounts

The Green Stationery CompanyThe new Dag eco menus catalogue is out now for a free copyemail salesgreenstatcouk Use the code CH707 at checkout to get an extra 20discount to all orders over pound75 on all your menu paper orders on wwwgreenstatcouk

Considerate Suppliers

AslotelToiletries and equipment for hotel bedrooms and bathroomsContact murrayroberts aslotelcouk

BerendsenTextile services supplierContact kevindaviesberendsencouk Cleaner ProductsHousekeeping amp ConsumablesContact petecleanerproductscouk

Crukafe LtdBeverageContact zaishacrukafecom Delphis EcoEco-friendly cleaning productsContact salesdelphisecocom GFL SABathroom cosmetics and guest amenity productsContact infogfleu GlamocellLed lightingContact rtempleglamocell-ukcom Harrison Spinks Jospitality DivisionHand-made bedsContact struswellharrisonspinkscouk

Hypnos BedsBed ManufacturerContact chriswardhypnosbedscom

Lalani amp CoBoutique tea curatorsContact infolalaniandcocom

Original BeansHigh quality ChocolateContact danieloriginalbeanscom

Plan Bee LtdFully managed beehive serviceContact warrenplanbeeltdcom

The Green Stationery CompanyOffice equipmentContact jayofficegreenstatcouk

The Fine Cotton CompanyHousekeepingampConsumablesContact trevorthefinecottoncompanycom

TiFry Company LtdKitchen equipmentContact officetifrycom White Knight Laundry ServicesLaundry and linen hireContact saleswhite-knightcouk XerosCleaning TechnologiesContact danbarrettxeroscleaningcom

Website Email Twitter LinkedIn Facebook Google Plus YouTube Instagram

Page 15: The Considerate Hoteliers Bulletin November 2015

CONSIDERATE SUPPLIERS DIRECTORYUpdated monthly

The Considerate Suppliers Directory is a list of approved suppliers assessed byConsiderate Hoteliers to ensure that they follow a similar ethos to ours have ethicalpolicies in place and conduct their business responsibly Most suppliers offerpreferential rates to our members but you will need to log in to the members area ofour website to view these offers For further information please visit the moredetailed directory of our Considerate Suppliers on our website Please click here

Suppliers Discounts

The Green Stationery CompanyThe new Dag eco menus catalogue is out now for a free copyemail salesgreenstatcouk Use the code CH707 at checkout to get an extra 20discount to all orders over pound75 on all your menu paper orders on wwwgreenstatcouk

Considerate Suppliers

AslotelToiletries and equipment for hotel bedrooms and bathroomsContact murrayroberts aslotelcouk

BerendsenTextile services supplierContact kevindaviesberendsencouk Cleaner ProductsHousekeeping amp ConsumablesContact petecleanerproductscouk

Crukafe LtdBeverageContact zaishacrukafecom Delphis EcoEco-friendly cleaning productsContact salesdelphisecocom GFL SABathroom cosmetics and guest amenity productsContact infogfleu GlamocellLed lightingContact rtempleglamocell-ukcom Harrison Spinks Jospitality DivisionHand-made bedsContact struswellharrisonspinkscouk

Hypnos BedsBed ManufacturerContact chriswardhypnosbedscom

Lalani amp CoBoutique tea curatorsContact infolalaniandcocom

Original BeansHigh quality ChocolateContact danieloriginalbeanscom

Plan Bee LtdFully managed beehive serviceContact warrenplanbeeltdcom

The Green Stationery CompanyOffice equipmentContact jayofficegreenstatcouk

The Fine Cotton CompanyHousekeepingampConsumablesContact trevorthefinecottoncompanycom

TiFry Company LtdKitchen equipmentContact officetifrycom White Knight Laundry ServicesLaundry and linen hireContact saleswhite-knightcouk XerosCleaning TechnologiesContact danbarrettxeroscleaningcom

Website Email Twitter LinkedIn Facebook Google Plus YouTube Instagram

Page 16: The Considerate Hoteliers Bulletin November 2015

BerendsenTextile services supplierContact kevindaviesberendsencouk Cleaner ProductsHousekeeping amp ConsumablesContact petecleanerproductscouk

Crukafe LtdBeverageContact zaishacrukafecom Delphis EcoEco-friendly cleaning productsContact salesdelphisecocom GFL SABathroom cosmetics and guest amenity productsContact infogfleu GlamocellLed lightingContact rtempleglamocell-ukcom Harrison Spinks Jospitality DivisionHand-made bedsContact struswellharrisonspinkscouk

Hypnos BedsBed ManufacturerContact chriswardhypnosbedscom

Lalani amp CoBoutique tea curatorsContact infolalaniandcocom

Original BeansHigh quality ChocolateContact danieloriginalbeanscom

Plan Bee LtdFully managed beehive serviceContact warrenplanbeeltdcom

The Green Stationery CompanyOffice equipmentContact jayofficegreenstatcouk

The Fine Cotton CompanyHousekeepingampConsumablesContact trevorthefinecottoncompanycom

TiFry Company LtdKitchen equipmentContact officetifrycom White Knight Laundry ServicesLaundry and linen hireContact saleswhite-knightcouk XerosCleaning TechnologiesContact danbarrettxeroscleaningcom

Website Email Twitter LinkedIn Facebook Google Plus YouTube Instagram

Page 17: The Considerate Hoteliers Bulletin November 2015

The Fine Cotton CompanyHousekeepingampConsumablesContact trevorthefinecottoncompanycom

TiFry Company LtdKitchen equipmentContact officetifrycom White Knight Laundry ServicesLaundry and linen hireContact saleswhite-knightcouk XerosCleaning TechnologiesContact danbarrettxeroscleaningcom

Website Email Twitter LinkedIn Facebook Google Plus YouTube Instagram