The International Academy for Quality

Denver , May 2002Yossi Bester

VP Conferences & Meetings

The International Academy for Quality

An independent, self-supported,

non-profit making organization ,

run by academicians who have been

chosen from the most respected ,

active and experienced

protagonists of Quality , worldwide.

IAQ membership

No. of active academicians :- 6739% from Europe

29% from America30% from Asia , Pacific, Africa &

Middle East

34% Consultants

30% Academics36% Business

16% are younger than 55!

Countries :- 30

Continents :- 5

Yearly Presence in 5 to 6 Conferences worldwide

IAQ sessions and seminars in :

– USA & Canada

– Europe

– Asia

– Australia

– South America

– Central America

– Middle East

7 years major international quality events

Date Place Conference & Theme

IAQ Activity

May20th-22nd

2002

Denver. Co.U.S.A

56th AQC Annual Congress“Performance Excellence:Take it to New Heights”

IAQ Session Contact: Yossi Bester  

June25th –27th

2002

VeronaItaly

The 7th world Congress for Quality Management“Business Excellence Make it Happen”

Acn. Gopal Kanji

Sept.16th –18th

2002

BeijingChina

The 8th Asia Pacific Quality Organization(APQO) Conference

Contact:Acn. Milflora Gatchalian

Sept. 29th

Oct. 2nd

2002

HarrogateNorth

YorkshireU.K.

46th EOQ Annual Congress“New Times, New Horizon, New Business”

1. IAQ Session 2. IAQ triennial meeting 

October29th –31st

2002

BusanSouth Korea

5th Quality Management and Organizational Development (QMOD)“Building People and Organizational Excellence”

IAQ Session Contact: Acn. Jens. Dahlgaard

November18th-21 nd

2002

JerusalemIsrael

The 14th International Conference of the Israeli Society for Quality

IAQ Session Contact: Acn.Y. Bester

May19th-21st

2003

Kansas CityMu.

U.S.A

57th AQC Annual Congress IAQ Session 

Publications

• Anniversary Magazine, 50 years of Quality - October 1996

• TQM magazine –a millennium volume - November 1999.

• BEST ON QUALITY. 13 volumes since 1988

• CONTACT. Quarterly newsletter

THE NEW STRATEGY OFTHE NEW STRATEGY OF

THE INTERNATIONAL THE INTERNATIONAL

ACADEMYACADEMY

for QUALITYfor QUALITY (IAQ)(IAQ)

TOWARD THE YEAR OF 2000TOWARD THE YEAR OF 2000

Lausanne June 1966

Yokohama October 1996

THE ORIGINAL MISSION THE ORIGINAL MISSION STATEMENTSTATEMENT

Article No. 2 of the IAQ constitution states the Mission of the Academy:-

The aim of the IAQ is to

promote research into the

philosophy,theory and practice of all activities involved in achieving quality for the

best use of world resources ,and to develop a

spirit of mutual cooperation at national and international levels.

BASELINE RULES FOR THE VISION(Lausanne , June 1996 )

•Focus on the future role of the

Academy.

•Use the year 2010 as the target area.

•Develop a list of trends.

•Decide on the elements to be be

included.

•Seek broad agreement.

•Share and agree upon a Vision

Statement.

Global trends in the year 2010(Lausanne , June 1996 )

•Gap between first and third

countries.

•New types of organizations.

•The impact of the information Age.

•Quality of Life and quality as a way

of life.

•Personalized and customized

products.

•The education process will change.

•Less global conflict.

•Speed of technology change.

•Ethical issues of technology

advances.

•Globalization of the world's

economy.

•Ethnic and gender work force

changes.

•Generative values changes will

continue.

The IAQ VisionThe IAQ Vision ( Yokohama, October 1996 )

THE IAQ should be a leader in fostering

international cooperation related to quality.

THE IAQ should foster the use of quality principles, techniques & tools for :

-The solution of world issue. -The solution of social issues.

THE IAQ should be a leader in developing quality techniques.

THE IAQ will continue to influence top management to use quality methods

THE IAQ should identify, develop and support

quality leadership.

THE IAQ should be a leader in

communicating quality related issues.

The New Mission The New Mission

StatementStatement ( Yokohama, October 1996 )

The aim of the IAQ is to fully

utilize the leadership of

Academicians,

individually and in teams,

to advance worldwide, the

knowledge , understanding and communication of the

philosophy theory and practice

of activities involved in the achieving

quality for the benefit of people

Key Success Factors

MEMBERSHIP

Lausanne June 1966

Yokohama October 1996

Quality of IAQ membership

Definition

• Excellence & expertise in the field.

• National and/or organizational

professional leadership

• Track record of accomplishments,

academic and /or applications.

• Excellent communications (oral ,

written , languages)

• Commitment to the IAQ activities

Quality of IAQ membership

Measures

• Number of publications

• National recognition - Awards

• Leadership position

• Sustained project record

• Participation level at conferences

Membership Success factors

• Expertness & experience

• Ability to communicate

• International involvement

• Ability to travel

• Strong position at “home country”

• Collective knowledge of quality

• Scientific approach to quality

• Willingness to share ideas

• Engaged in improvement of quality

• Mixed academic base experience

• Maturity , humor & tolerant

Key Success Factors

ORGANIZATION

Lausanne June 1966

Yokohama October 1996

Organization Success factors

• Quality of membership

• Communication network

• Commitment & active participation

• Cooperation with societies

• Recognized by world leaders

• Coverage of skills & regions.

• Impact in developing countries.

• Effective IAQ leadership.

Key Success Factors

COMMUNICATION

Lausanne June 1966

Yokohama October 1996

Communication Successes Factor

•Contact with other IAQ

members

•IAQ Internal communication

•IAQ External communication

•Exchange of publications

•Regional network

•International network

•National level network

•Personal contacts

•International visits

•E-mail & Internet

•Letters & fax

•IAQ bulletin

IAQ & ASQPartnership

IndianapolisMay , 2000

The History

• May, 1998, IAQ agrees to seek collaboration with ASQ

• August, 1998, D.Luther to Ron Kingen proposes an alliance between ASQ and IAQ.

• The proposal has two parts, one administrative, and one collaborative.

The Concept The Administrative Part:

– ASQ to become IAQ’s administrative

headquarters.

– ASQ provides a mailing address.

– ASQ collects dues, pays bills.

– ASQ Press publishes the BOQ.

– ASQ provides for meeting minutes.

– ASQ provides an archival service.

– IAQ will pay a minimal fee for the

services.

The Progress…so Far• February 1999 - ASQ Board accepts

the collaboration.

• April 1999 - Legal council hired.

• May 1999 - IAQ passes resolutions.

• August 1999 - Tax application submitted.

• December 1999 - Application approved.

• On-going – Michael O’Donoghue and Linda Zysko , from the ASQ , manage the IAQ administrative headquarter.

MAJOR OBJECTIVESFOR 2002 & BEYOND

• Higher level of participation .

• Annual report & assessment.

• Measure. KPI’s

• Active Country representatives.

• Triennial Harrogate meeting.

• “Live” IAQ Web Site

• BOQ volume 14

• Quality Improvement Handbook

• Associate Members work on projects

• Joint projects with ASQ,EOQ,JUSE

• Updated administrative procedures

Performance Indicators

• Professional and geographical

membership balance

• Annual self assesment

• Projects & publications output

• Sessions and seminars per year

• Participation per event

• International opinion survey

• Financial results

SELF ASSESSMENTas of May 2001

America 10 of 21 48%

Europe/Africa 8 of 17 47%

Asia/Pacific 12 of 31 39%

TOTAL 30 on 69 44%

In 2002 - 31% Responsed !!

So , what next?

More efforts on the “How’s” instead of the “What’s”

More influence on ,many as possible, worldwide“Top Decision Makers”

Higher reputation as a “Tool” to enable the strategic outcome

Higher commitment of all to better share the endeavor