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THE SITSI ® UNIVERSE – YOUR SOURCE FOR EXCEPTIONAL ANALYST INSIGHTS

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  • THE SITSI® UNIVERSE –YOUR SOURCE FOR EXCEPTIONAL ANALYST INSIGHTS

  • © PAC GmbH 2019SITSI® Universe 2019 – Use Cases & Benefits for IT Vendors2

    Shape your business in software, IT services and

    digital markets…

    SITSI® stands for "Software and ITServices Industry" and is ouruniversal content platform of all off-the-shelf studies for the IT vendorcommunity.

    …with the most comprehensive research portal…

    • 500 vendor profiles• 500 market reports• Over 65,000 data points in

    1,000 datamarts• Tracking of over 10,000 deals• Published/updated every year

    How you can benefit from SITSI®

    The SITSI® universe helps youunderstand the changes in yourenvironment, seize opportunities,formulate crucial business strategiesand take the right investmentdecisions.

    …that helps you take action today.

    Ta k e a g l i m p s e a t t h e S I T S I ® l i b r a r y

    https://www.pac-online.com/search-page?criteria_filters_per_page=20&criteria_filters_sort=field_date_of_publication

  • © PAC GmbH 2019

    The SITSI® universe supports various roles in day-to-day routines at a vendor company

    SITSI® Universe 2019 – Use Cases & Benefits for IT Vendors3

    Market Intelligence Manager Head of Strategy

    Analyst Relations Manager

    Chief Marketing Officer

    Chief Executive Officer

    Partner/Alliance Manager

    Business Development Manager Sales Manager

  • © PAC GmbH 2019

    Rick, 28 years, Market Intelligence Manager

    SITSI® Universe 2019 – Use Cases & Benefits for IT Vendors4

    ...to quickly serve our internal stakeholders with multilocal market analysis.

    ...to fuel our knowledge regarding competitive intelligence.

    ...to work on my internal market development projects with analyst opinion and data in 30+

    local markets.

    The SITSI® universe helps me…

  • © PAC GmbH 2019

    Karen, 61 years, Head of Strategy

    SITSI® Universe 2019 – Use Cases & Benefits for IT Vendors5

    ...to validate our business strategy through multidimensional market data.

    ...to anticipate local technology trends and their impact on us as a vendor.

    ...to shape our future strategy through local market data and competitive insights.

    The SITSI® universe helps me…

  • © PAC GmbH 2019

    Nancy, 35 years, Analyst Relations Manager

    SITSI® Universe 2019 – Use Cases & Benefits for IT Vendors6

    ...to track local assessments and evaluationsof us as a vendor company.

    ...to brief our executives on how we are performing compared to our competitors.

    ...to map our analyst program with top trends and innovative topics.

    The SITSI® universe helps me…

  • © PAC GmbH 2019

    Henry, 44 years, Chief Marketing Officer

    SITSI® Universe 2019 – Use Cases & Benefits for IT Vendors7

    ...to optimize and adapt my current marketing strategy.

    ...to better understand client needs and how they make an impact on our USP.

    ...to provide my team with helpful and consistent information on our ecosystem.

    The SITSI® universe helps me…

  • © PAC GmbH 2019

    Charlotte, 50 years, CEO

    SITSI® Universe 2019 – Use Cases & Benefits for IT Vendors8

    ...to reflect on current and future market dynamics and present them to our investors.

    ...to better plan and forecast our business based on multilocal market climates.

    ...to enhance my presentations with analyst opinion and research results.

    The SITSI® universe helps me…

  • © PAC GmbH 2019

    Leslie, 31 years, Partner/Alliance Manager

    SITSI® Universe 2019 – Use Cases & Benefits for IT Vendors9

    ...to constantly track and evaluate my partners

    ...to identify potential new partners

    ...to shape business plans with my partners based on market dynamics

    The SITSI® universe helps me…

  • © PAC GmbH 2019

    Maryam, 41 years, Business Development Manager

    SITSI® Universe 2019 – Use Cases & Benefits for IT Vendors10

    ...to identify new investment areas for growth.

    ...to track local deals to sharpen our new client attack strategy (horizontal and/or vertical).

    ...to sharpen our understanding of market drivers and inhibitors.

    The SITSI® universe helps me…

  • © PAC GmbH 2019

    Marlon, 36 years, Sales Manager

    SITSI® Universe 2019 – Use Cases & Benefits for IT Vendors11

    ...to better understand my prospects and clients through local deal tracking.

    ...to have an edge on competition in my RFIs/RFPs.

    ...to obtain useful information on innovation in IT – a decisive advantage in client conversations.

    The SITSI® universe helps me…

  • © PAC GmbH 2019

    SITSI® references

    SITSI® Universe 2019 – Use Cases & Benefits for IT Vendors12

  • © PAC GmbH 2019

    What is SITSI®? – research architectureThe most comprehensive research platform on software and IT services since 1992

    SITSI® Universe 2019 – Use Cases & Benefits for IT Vendors13

    Market reports

    Vendor rankingsVendor profiles

    Trackers & benchmark

    Market figures

  • © PAC GmbH 2019

    Research dimension 1 – country coverage

    SITSI® Universe 2019 – Use Cases & Benefits for IT Vendors14

    NorwaySpain

    SwedenSwitzerland

    UKRest of W. Europe*

    Czech RepublicHungaryPoland

    RomaniaRussia

    SlovakiaTurkey

    Rest of Eastern Europe*

    Australia*China*India*

    Japan*Rest of Asia Pacific*

    South Africa*Middle East*

    Rest of Africa*

    USACanada*Brazil*

    Mexico*Rest of Latin America*

    * Only market figures and forecasts

    Middle East & Africa

    Asia Pacific

    Western Europe

    Eastern Europe Americas

    AustriaBelgiumDenmarkFinlandFrance

    GermanyItaly

    Netherlands

  • © PAC GmbH 2019

    Research dimension 2 – key expertise

    SITSI® Universe 2019 – Use Cases & Benefits for IT Vendors15

    For each of the topics shown above, teknowlogy publishes market reports, vendor profiles, detailed market figures, vendorrankings at worldwide and local levels, and much more. Explore by topic area or select specific regions or countries using theSITSI® advanced search function.

    CyberSecur i ty

    Governance

    Content & application security

    ID & access management

    Infrastructure security

    Publications 2019: 15+ market reports10+ vendor profiles

    BusinessAppl icat ions-Related

    Serv ices

    Business applications-related C&SI (SAP, Oracle, MS Dynamics, Salesforce)

    - - -SAP-related services

    Publications 2019: 20+ market reports10+ vendor profiles

    Dig i ta l CX& In ternet o f Th ings

    Digital customer experience

    Digital factoryConnected vehicles

    Smart transportSmart home & buildings

    Smart energy & resourcesDigital healthDigital finance

    Digital government & smart citiesSmart retail & CPG

    Digital telco, media & services

    Publications 2019: 30+ market reports20+ vendor profiles

    Cloud & In f rast ructure

    Cloud-related C&SI, AM

    IaaS

    PaaS

    SaaS

    Managed cloud

    Publications 2019: 20+ market reports15+ vendor profiles

    Art i f ic ia l In te l l igence, BI &

    Analyt ics

    Artificial intelligence

    Business intelligence

    Big data

    Real-time analytics/ in-memory

    Publications 2019: 20+ market reports15+ vendor profiles

  • © PAC GmbH 2019

    Research dimension 3 – standard market taxonomy

    SITSI® Universe 2019 – Use Cases & Benefits for IT Vendors16

    VERTICAL SECTORS

    InsuranceManu-facturing BankingPublic Sector

    Retail & WholesaleTelecom Utilities

    Services &Consumers Transport

    IT MARKET

    SOFTWARE PRODUCTS

    HARDWARE

    IT SERVICES

    SOFTWARE & IT SERVICES (SITS)

    Infrastructure Software &Platforms

    ApplicationSoftwareProducts

    Horizontal Business Applications

    (incl. BI)

    Technical Applications

    Operating Systems

    Network, System, Storage and Security

    Management (N3SM)

    Office, Content & Collaboration Application-related Project Services2

    Application Management

    Middleware

    VerticalBusiness Applications

    Infrastructure Support Services1

    Infrastructure-related Project Services2

    Infrastructure Outsourcing

    Services3

    N3SM & Middleware

    Office, Content & Collaboration

    Infrastructure-RelatedServices

    Application-RelatedServices

    BusinessProcess

    OutsourcingSaaS

    1 Hardware Maintenance; Field Services and Services Desk2 Consulting; Systems Integration; Training3 End-user Devices Outsourcing; Data Center Outsourcing & Hosting; Managed Data Center Services; Public IaaS/PaaS

    Horizontal Business Applications

    Vertical Applications

  • © PAC GmbH 2019

    Our unique bottom-up approach enables

    us to provide a granular and reliable

    market view.

    Research methodologyIn-depth analysis of local markets is at the heart of our research and results in the teknowlogy reference model:

    SITSI® Universe 2019 – Use Cases & Benefits for IT Vendors17

    Thousands of face-to-face interviews with IT users and IT providers

    Our efficient research experts create more than a hundred surveys each year

    teknowlogy’s knowledge databases Informal knowledge sharingbetween teknowlogy experts

    Macro-economic data set and multi-dimensional correlation patterns 40+ years of consulting projects

  • C X P G R O U P

    From ad-hoc inquiry calls to small customanalyses, from speaking engagements tostrategic workshops

    • Additional market or competitive insights • Adaptation of our market and vendor data to your

    own portfolio elements or market segmentation

    • Input and opinion to feed your strategy & positioning discussions

    • Keynotes for your customers or kick-off presentations for your teams

    • Speed, agility and proximity – you will have our full commitment

    • Every quarter (or upon request) we provide an overview of your analyst access issues addressed, the days used, and the balance of retainer time remaining.

    • Retainer time is not required for simple questions or clarification of information in published reports – this type of inquiry is handled at no expense.

    Analyst access

    Sometimes our clients need intelligence beyond what is available in our SITSI®repository.

    That’s when simple, direct and flexible access to our experts comes into play.

  • © PAC GmbH 2019

    Our consulting services

    Our services are tailored to your specific needs and are based on more than 40 years of market insight and experienceas well as current market data from our SITSI® research library.

    Strengthen your sales pitch and develop the right growth strategy using our consultancy services

    F i n d o u t m o r e a b o u t o u r c o n s u l t i n g s e r v i c e s

    https://vendor.teknowlogy.com/

  • © PAC GmbH 2019

    Together, we are the leading European tech researchcompany with strong consulting DNA

    SITSI® Universe 2019 – Use Cases & Benefits for IT Vendors20

    Founded in 1973, CXP is a research and consulting firm focusing on enterprise

    software solutions expertise for IT users in French-speaking countries.

    Founded in 1976, PAC became the leading European-based market analyst firm delivering focused and objective responses to the growth challenges of software & IT services vendors worldwide.

    Founded in 2004, Ardour Consulting is a well-established advisory firm in Europe, helping IT organizations of large European firms in the fields of IT strategy, IT sourcing, and IT governance.

  • © PAC GmbH 2019

    Our brand – what does it stand for?

    SITSI® Universe 2019 – Use Cases & Benefits for IT Vendors21

    tektechnologyis our passion and we live and breathe it! Technology has become a factor of critical importance for any organization’s success.knowledgeWhen facing complex decisions, reliable knowledge is the best way to de-risk the future. We are sharing this knowledge.

    know

  • Contact

    teknowlogy Group

    Holzstr. 2680469 Munich, Germany

    Phone: +49 (0)89 23 23 68 0Email: [email protected]

    www: www.sitsi.com

    Christophe ChâlonsSenior Vice PresidentHead of Research & Chief Analyst+49 89 23 23 68 [email protected]

    Christine OsianderSITSI® Customer Support+49 89 23 23 68 [email protected]

    Stephan KaiserSenior Vice PresidentHead of Vendor Advisory+49 179 14 52 [email protected]

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