tiers (un vistazo a los tiers, mitos y concepciones erróneas)

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Data Center Summit Data Center Summit Data Center Summit Latinoamérica 2010 San José Costa Rica Data Center Summit Latinoamérica 2010 San José Costa Rica San José, Costa Rica August 30, 2010 By J li K dit ki San José, Costa Rica August 30, 2010 By J li K dit ki data center management and engineering consultants Uptimeinstitute.com/professionalservices Julian Kudritzki Julian Kudritzki © 2010 Uptime Institute Professional Services, LLC

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Page 1: Tiers (Un vistazo a los Tiers, Mitos y concepciones erróneas)

Data Center SummitData Center SummitData Center SummitLatinoamérica 2010

San José Costa Rica

Data Center SummitLatinoamérica 2010

San José Costa RicaSan José, Costa RicaAugust 30, 2010

ByJ li K d it ki

San José, Costa RicaAugust 30, 2010

ByJ li K d it ki

data center management and engineering consultantsUptimeinstitute.com/professionalservices

Julian KudritzkiJulian Kudritzki

© 2010 Uptime Institute Professional Services, LLC

Page 2: Tiers (Un vistazo a los Tiers, Mitos y concepciones erróneas)

Uptime Institute OverviewUptime Institute OverviewUptime Institute OverviewUptime Institute Overview

data center management and engineering consultantsUptimeinstitute.com/professionalservices

© 2010 Uptime Institute Professional Services, LLC

Page 3: Tiers (Un vistazo a los Tiers, Mitos y concepciones erróneas)

Uptime InstituteUptime Institute

• Data center industry thought leader, collaborator,Data center industry thought leader, collaborator, Certification body> Tier Program

• Green IT Symposium• Site Uptime Networks

> North America> Europe Middle East & Africa (EMEA)

• Uptime Institute Professional Services• Uptime Institute Professional Services

3© 2010 Uptime Institute Professional Services, LLC

Page 4: Tiers (Un vistazo a los Tiers, Mitos y concepciones erróneas)

Uptime Institute SymposiumData Center Efficiency & Green Enterprise ITy p

• Annual event focusing on emerging issues in enterprise g g g pcomputing> 1,500+ attendees> Interactive multiple tracks> Interactive, multiple tracks

• 2010 Symposium (New York, May 17-19) addressed issues relating to lean, clean, and green computing> Presentations, papers, and recordings associated with the event

can be found on Web site under Path Forward v4.0

4© 2010 Uptime Institute Professional Services, LLC 4

Page 5: Tiers (Un vistazo a los Tiers, Mitos y concepciones erróneas)

Site Uptime NetworksSite Uptime Networks

• Site Uptime NetworksSite Uptime Networks> North America> Europe Middle East & Africa (EMEA)

• Knowledge community exclusively for data center owners and operatorsM i f ti t 17 15 31 A t• More information at 17:15, 31 August

5© 2010 Uptime Institute Professional Services, LLC

Page 6: Tiers (Un vistazo a los Tiers, Mitos y concepciones erróneas)

Tier Program ResourcesTier Program Resources

• Tier Classification Systemy> Tier Standard: Topology> Accredited Tier Designer Technical Papers> Tier Myths & Misconceptions> Tier Myths & Misconceptions

• Operational Sustainability> Tier Standard: Operational Sustainability (1 July 2010)> Accredited Tier Designer Papers (coming soon)

http://uptimeinstitute com/resourceshttp://uptimeinstitute.com/resources

6© 2010 Uptime Institute Professional Services, LLC

Page 7: Tiers (Un vistazo a los Tiers, Mitos y concepciones erróneas)

Accredited Tier DesignerAccredited Tier Designer

I fi t 99• In first year, 99 elite engineers accredited in 15accredited in 15 countries> Session in Latin

America in 2011

7© 2010 Uptime Institute Professional Services, LLC

Page 8: Tiers (Un vistazo a los Tiers, Mitos y concepciones erróneas)

Accredited Tier SpecialistAccredited Tier Specialist

F d t t• For data center managers and their outsidetheir outside resources> First sessions in

U.S. in 2010> Session in Latin

America in 2011

8© 2010 Uptime Institute Professional Services, LLC

Page 9: Tiers (Un vistazo a los Tiers, Mitos y concepciones erróneas)

Tier CertificationTier Certification

Thi d t i• Third-party review and Certification of designs andof designs and facilities

• Projects in 30 countries, including> M i> Mexico> Brazil> Argentina

9© 2010 Uptime Institute Professional Services, LLC

g

Page 10: Tiers (Un vistazo a los Tiers, Mitos y concepciones erróneas)

Tier Classification System &Tier Classification System &Tier Classification System &Operational Sustainability

O

Tier Classification System &Operational Sustainability

OOverviewOverview

data center management and engineering consultantsUptimeinstitute.com/professionalservices

© 2010 Uptime Institute Professional Services, LLC

Page 11: Tiers (Un vistazo a los Tiers, Mitos y concepciones erróneas)

Why Uptime Institute Tiers?

• Internationally recognized de facto standard

Why Uptime Institute Tiers?

Internationally recognized de facto standard> Downloaded in over 110 countries> Tier Certifications in over 25 countries

• Only data center benchmarking system developed by and for data center owners> Owners Advisory Committee> Owners Advisory Committee

• Encourages innovative engineering solutions• Allows for client equipment preferences• Allows for client equipment preferences

11© 2010 Uptime Institute Professional Services, LLC 11

Page 12: Tiers (Un vistazo a los Tiers, Mitos y concepciones erróneas)

Tiers Rate the DesignTiers Rate the Design

• Configuration of the site infrastructure equipmentConfiguration of the site infrastructure equipment> Maintenance opportunities> Fault response

• Driven by owner’s tolerance for an outage> Planned or unplanned downtime

D t dd ti l ti f th f ilit• Do not address operation or location of the facility

12© 2010 Uptime Institute Professional Services, LLC

Page 13: Tiers (Un vistazo a los Tiers, Mitos y concepciones erróneas)

Tier I & Tier IITier I & Tier II

• Tier I Basic Capacity> Non-redundant capacity components (“N” only)

• Critical environment power and cooling systems> Single distribution path

• Tier II Redundant Components > Redundant capacity components (N+R)

• Engine generators, UPS modules, IT and UPS coolingg g g> Single distribution path

• Operations and Maintenance Considerations> Site infrastructure and Critical Environments must be shut downSite infrastructure and Critical Environments must be shut down

for annual maintenance and repair work> Installation or construction of capacity may disrupt the critical

environment

13© 2010 Uptime Institute Professional Services, LLC

Page 14: Tiers (Un vistazo a los Tiers, Mitos y concepciones erróneas)

Tier III – Concurrently MaintainableTier III Concurrently Maintainable

• SummarySummary> Redundant capacity components and independent

distribution pathsN t ll i t th i d t b ti> Not all equipment nor paths are required to be active

> Single-corded equipment can defeat the built environment> No runtime limits on engine-generators(ISO 8528.1)No runtime limits on engine generators(ISO 8528.1)

• Operations and Maintenance Considerations> Each and Every capacity component and distribution path

l t b t k t f i f i telement can be taken out of service for maintenance, repair, or replacement without impacting the Critical Environment or IT processes

14© 2010 Uptime Institute Professional Services, LLC

Page 15: Tiers (Un vistazo a los Tiers, Mitos y concepciones erróneas)

Tier IV – Fault TolerantTier IV Fault Tolerant

• SummarySummary> Compartmentalized critical equipment> ‘N’ after any failure> Continuous Cooling for critical IT and UPS Systems> Single-corded equipment can defeat> No runtime limits on engine-generators(ISO 8528 1)> No runtime limits on engine-generators(ISO 8528.1)

• Operations and Maintenance Considerations> Each and Every capacity component and distribution y p y p

path element can sustain a failure, error, planned, or unplanned event without impacting the Critical Environment or IT processes

15© 2010 Uptime Institute Professional Services, LLC

o e t o p ocesses

Page 16: Tiers (Un vistazo a los Tiers, Mitos y concepciones erróneas)

Case StudyC i ti P thCommunications Path

Not Compliant with Tier IV requirements

16© 2010 Uptime Institute Professional Services, LLC 16

Page 17: Tiers (Un vistazo a los Tiers, Mitos y concepciones erróneas)

Case StudyC i ti P thCommunications Path

17© 2010 Uptime Institute Professional Services, LLC 17

Page 18: Tiers (Un vistazo a los Tiers, Mitos y concepciones erróneas)

Beyond Tier:O ti l S t i bilitOperational Sustainability

• Operational Sustainability is the management of theOperational Sustainability is the management of the physical infrastructure to ensure long-term performance> Staffing> Training> Processes & Procedures> Processes & Procedures> Place

18© 2010 Uptime Institute Professional Services, LLC

Page 19: Tiers (Un vistazo a los Tiers, Mitos y concepciones erróneas)

Why is Operational Sustainability I t t?Important?

• Beyond design and constructionBeyond design and construction> Tier Classification System is design of physical equipment> Operational Sustainability is its ongoing operation

• Ensures management of the data center investment for highest performance

19© 2010 Uptime Institute Professional Services, LLC

Page 20: Tiers (Un vistazo a los Tiers, Mitos y concepciones erróneas)

Operational Sustainability ElementsOperational Sustainability Elements

• Management & OperationsManagement & Operations> 70% of outages are attributable to human error> Highest weighting

• Building Characteristics> Building features, design attributes, and operating

conditions impact availability objectivesconditions impact availability objectives• Site Location

> Mitigation of natural or man-made risksg

20© 2010 Uptime Institute Professional Services, LLC

Page 21: Tiers (Un vistazo a los Tiers, Mitos y concepciones erróneas)

Energy EfficiencyEnergy Efficiency

• Addressed in multiple componentsAddressed in multiple components• Components with energy efficiency aspects:

> Space, power, cooling capacity management> Operating set points> Computer room management > 3rd Part Certifications Energ Star LEED EU Code of> 3rd-Party Certifications: Energy Star, LEED, EU Code of

Conduct

21© 2010 Uptime Institute Professional Services, LLC

Page 22: Tiers (Un vistazo a los Tiers, Mitos y concepciones erróneas)

Tier Myths and MisconceptionsTier Myths and MisconceptionsTier Myths and MisconceptionsTier Myths and Misconceptions

data center management and engineering consultantsUptimeinstitute.com/professionalservices

© 2010 Uptime Institute Professional Services, LLC

Page 23: Tiers (Un vistazo a los Tiers, Mitos y concepciones erróneas)

Common Tier MisconceptionsAdd d

• The following do not affect Tier Certification

Addressed

g> Utility feeds> Density, height of raised floor, floor loading> Site location, staffing, security, equipment selections

• Single points-of-failure only affect Tier IV Certification• Tiers do not recognize fractional (Tier III 5) or increments• Tiers do not recognize fractional (Tier III.5) or increments

(Tier III-)• Component count (N+1, N+2, 2N, 2[N+1], S+S) is not a

reliable indicator of Tier• Uptime Institute Tiers are not affiliated with TIA-942

23© 2010 Uptime Institute Professional Services, LLC 23

Page 24: Tiers (Un vistazo a los Tiers, Mitos y concepciones erróneas)

Uptime Institute vs. TIA-942Uptime Institute vs. TIA 942

• Uptime InstituteUptime Institute> Developed by and for owner/operators

• Performance-based for organizations with critical uptime needsR d t d d i b li t b i• Responds to and driven by client business case

> Fundamental concepts that can be aligned with IT architecture/topologyp gy• Concurrent Maintenance, Fault Tolerance

> Tiers (design topology) and Operational Sustainability (other risk and enhancements)(other risk and enhancements)

> Allows and encourages innovative engineering solutions, client equipment preferences, and emerging technologies

24© 2010 Uptime Institute Professional Services, LLC

Page 25: Tiers (Un vistazo a los Tiers, Mitos y concepciones erróneas)

Uptime Institute Tiers vs. TIA-942Uptime Institute Tiers vs. TIA 942

• TIA-942TIA 942> Checklist> Developed by committee with engineering and

f t dmanufacturer agendas> Component/equipment count approach to solution> No distinction between design topology and siteNo distinction between design topology and site

management> Sites penalized for factors not affecting uptime

• Distance from major metropolitan area• Distance from major metropolitan area

> Compliance is not weakest link, but ‘mostly’

25© 2010 Uptime Institute Professional Services, LLC

Page 26: Tiers (Un vistazo a los Tiers, Mitos y concepciones erróneas)

Julian KudritzkiVice [email protected]