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  • Touchstone® Telephony Management Guide Release 6.1 Standard 1.3 Date: June 2009

    Chapter 1: Managing Touchstone NIUs This chapter provides information useful for managing Telephony Modems and Telephony Ports and various sub-systems and compo- nents. Featuresinclude battery monitoring and signaling message tracing.

    Chapter 2: Using SNMP to Monitor Network Ele- ments This chapter describes cable modem and CMTS MIBs that can be used for network or element monitoring.

    Chapter 3: IPv6 Support TS6.1 and later versions of Touchstone firmware provide IPv6 sup- port in the CM portion of the Telephony Modem. Thischapter describes provisioning, management, and troubleshooting support for IPv6.

    Chapter 4: SNMP Security This chapter describes SNMP security features.

    Chapter 5: Configuring SNMP CM Coexistence Touchstone firmware provides several SNMPv3 security-related fea- tures. SNMPCoexistence is a feature that allows SNMPv1 and SNMPv2c network management systems to function within the con- text of SNMPv3 security and view-based MIB access.

    Chapter 6: ARRIS-specific MT A SNMP Coexistence The ARRIS MTA SNMP Proprietary Coexistence feature allows SNMPv1 and SNMPv2c network management systems to function within the context of SNMPv3 security and view-based MIB access.

    Appendix A: Endpoint and Event Definitions This appendix describes the Touchstone endpoint format and typical ev ent definitions. Not all the events and packages described in this appendix apply to Touchstone NIUs.

  • ii

    © 2004–2009 ARRIS All rights reserved

    Pr inted in the USA

    The infor mation in this document is subject to change without notice. The statements, configurations, technical data, and recommendations in this document are believed to be accurate and reliable, but are presented without express or implied warranty. Users must take full responsibility for their applications of any products specified in this document. The infor mation in this document is proprietar y to ARRIS.

    ARRIS, C3™, C4®, and Touchstone® are trademar ks or registered trademar ks of ARRIS Group, Inc. Cadant® is a registered trademar k of ARRIS Group, Inc. All other trademar ks and registered trademar ks are the property of their respective holders.

    Touchstone® Telephony Release 6.1 Standard 1.3 June 2009

  • Publication history

    June 2009 Release 6.1 Standard 1.3 version of this document for TS6.1 MSUP3.

    Januar y 2009 Release 6.1 Standard 1.0 version of this document for TS6.1.

    October 2007 Release 5.2 Standard 1.1 version of this document for TS5.2.

    May 2007 Release 5.1 Standard 1.0 version of this document for TS5.1.

    December 2006 Release 5.0 Standard 2.0 version of this document for TS5.0 MSUP.

    October 2006 Release 5.0 Standard 1.0 version of this document.

    December 2005 Release 4.5 Standard 2.0 version of this document for TS4.5 MSUP 2.

    November 2005 Release 4.5 Standard 1.0 version of this document for TS4.5 MSUP 1.

    March 2005 Release 4.4 Standard 1.0 version of this document.

    August 2004 Release 4.2 Standard 1.0 version of this document.

    Release 4.1 Standard 2.0 version of this document.

    April 2004 Release 4.1 Standard 1.0 version of this document.

    Management Guide Release 6.1 Standard 1.3 June 2009

  • iv Publication history

    September 2003 Release 3.2 Standard 1.0 version of this document.

    Touchstone® Telephony Release 6.1 Standard 1.3 June 2009

  • Contents

    Audience ........................................................................................... ix In this Document ............................................................................... ix Terminology ....................................................................................... x

    Managing Touchstone eMT As 1 Batter y Management ......................................................................... 1

    Batter y Management Interfaces .................................................. 1 Monitor ing Batter y Status Using the Web Pages ........................ 1 Monitor ing Batter y Levels ........................................................... 3

    Other Model 4 Considerations .............................................. 3 Po wer-related MIB Objects ......................................................... 4 Controlling Battery Testing .......................................................... 4 Batter y Over-Temperature Protection ......................................... 5

    CLI Commands .................................................................... 6 Po wer-related MIB Objects ......................................................... 6

    RFC 1628 MIB Objects ........................................................ 6 ARRIS Battery MIB Objects ................................................. 9 SNMP Battery Telemetr y States (TM502, TM504, TM602, TM604) ...................................... 13 SNMP Battery Telemetr y States (TM508, TM512, TM608) ................................................... 15

    TM508/512 Telemetr y Block Pinouts ........................................ 15 Considerations for the 8-cell Battery ......................................... 16

    TS5.0 and Earlier Behavior ................................................ 16 TS5.1 Behavior ................................................................... 16

    DTM602 Considerations ........................................................... 17 Monitor ing MTA Provisioning Status ................................................ 17

    Fir mware Upgrade Status ......................................................... 19 Monitor ing Quarantined Events ....................................................... 19

    Monitor ing Quarantine Status ................................................... 19 Monitor ing Quarantined Events Using the CLI .......................... 20

    Captur ing Signaling Traces ............................................................. 21 Controlling Signaling Tracing .................................................... 21 Inter preting the Signaling Trace Output Data ............................ 22

    Inter preting the Transmit Data Payload .............................. 22 Inter preting the Receive Data Payload ............................... 23 Signaling Trace Feature Example Output ........................... 24

    Management Guide Release 6.1 Standard 1.3 June 2009

  • vi Contents

    Monitor ing Device Parameters ........................................................ 25 Example .................................................................................... 26

    Using SNMP to Monitor Network Elements 27 Element Over view ........................................................................... 27

    Interface Index Scheme ............................................................ 27 ARRIS MIB Indexing ................................................................. 28 Interface Types .......................................................................... 28

    Subscr iber Device MIBs .................................................................. 29 Line Status MIBs ....................................................................... 29 Call Statistics Objects ............................................................... 29 ARRIS RIP Objects ................................................................... 30

    CMTS MIBs ..................................................................................... 31

    IPv6 Suppor t 33 About IPv6 Support ......................................................................... 33 Provisioning Notes .......................................................................... 34

    Provisioning Modes ................................................................... 34 Selecting an Addressing Mode ................................................. 34 DHCP Behavior for IPv6 Provisioning ....................................... 34 Provisioning File Notes ............................................................. 35 TLV38 Enhancements ............................................................... 35

    Management ................................................................................... 35 Coexistence .............................................................................. 35 DHCPv6 MIB Objects ............................................................... 36 SNMP Access ........................................................................... 38

    SNMP Security 39 SNMP Access Mode Over view ....................................................... 39

    SNMP Access Policy (CM-side) ................................................ 40 SNMP Access Policy (MTA-side) .............................................. 40 SNMPv1/v2c NmAccess Mode ................................................. 40 SNMP Coexistence Mode ......................................................... 41 SNMP Coexistence Types ........................................................ 41

    SNMPv1/v2c-only Coexistence .......................................... 41 SNMPv1/v2c/v3 Coexistence ............................................. 41 SNMPv3-only Coexistence ................................................. 42

    Configur ing the Cable Modem for NmAccess Mode ....................... 42 Configur ing SNMP Access with the docsDevNmAccessTable .................................................... 42 Configur ing Tr ap Transmission with the docsDevNmAccessTable .................................................... 43 Rules for the docsDevNmAccessTable ...................