truesight operations management - netapp storage · truesight operations management - netapp...

TrueSight Operations Management -NetApp Storage

STORAGE MONITORING

USER DOCUMENTATION

Version 3.2.01

August 2015

http://sentrysoftware.com/Solutions/Storage_solution.asp

http://www.sentrysoftware.com

Contacting BMC Software

You can access the BMC Software Web site at http://www.bmc.com. From this Web site, you canobtain information about the company, its products, corporate offices, special events, and careeropportunities.

United States and Canada

Address BMC Software, Inc.2101 CityWest Blvd. Houston TX77042-2827

Telephone 1 (713) 918 8800 or 1 (800) 841 2031 (Toll Free)

Copyright 2006 BMC Software, Inc. or licensors, as an unpublished work. All rights reserved.

BMC Software, the BMC Software logos, and all other BMC Software product or service names areregistered trademarks or trademarks of BMC Software, Inc.

All other trademarks belong to their respective companies.

BMC Software considers information included in this documentation to be proprietary andconfidential. Your use of this information is subject to the terms and conditions of the applicableEnd User License Agreement for the product and the proprietary and restricted rights noticesincluded in this documentation.

Restricted Rights Legend

U.S. Government Restricted Rights to Computer Software. UNPUBLISHED -- RIGHTS RESERVEDUNDER THE COPYRIGHT LAWS OF THE UNITED STATES. Use, duplication, or disclosure of any dataand computer software by the U.S. Government is subject to restrictions, as applicable, set forthin FAR Section 52.227-14, DFARS 252.227-7013, DFARS 252.227-7014, DFARS 252.227-7015, andDFARS 252.227-7025, as amended from time to time. Contractor/Manufacturer is BMC Software,Inc., 2101 CityWest Blvd., Houston, TX 77042-2827, USA. Any contract notices should be sent to thisaddress.

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Customer Support

You can obtain technical support by using the Support page on the BMC Software Web site or bycontacting Customer Support by telephone or e-mail.

Support Web Site

You can obtain technical support from BMC Software 24 hours a day, 7 days a week at http://www.bmc.com/support_home. From this Web site, you can:

Read overviews about support services and programs that BMC Software offers

Find the most current information about BMC Software products

Search a database for problems similar to yours and possible solutions

Order or download product documentation

Report a problem or ask a question

Subscribe to receive e-mail notices when new product versions are released

Find worldwide BMC Software support center locations and contact information, including e-mail addresses, fax numbers, and telephone numbers

You can also access product documents and search the Knowledge Base for help with an issue at http://www.sentrysoftware.com

Support by Telephone or E-mail

In the United States and Canada, if you need technical support and do not have access to the Web,call 800 537 1813. Outside the United States and Canada, please contact your local support centerfor assistance. To find telephone and email contact information for the BMC Software supportcenter that services your location, refer to the Contact Customer Support section of the Supportpage on the BMC Software Web site at http://www.bmc.com/support_home.

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http://www.bmc.com/support_home


http://www.sentrysoftware.com


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Table of Contents.....................................................................................................................................................................................10User Goals and Features

.....................................................................................................................................................................................11Product at a Glance

.....................................................................................................................................................................................12Supported Platforms

.....................................................................................................................................................................................13Prerequisites

.....................................................................................................................................................................................17Importing the Monitoring Solution into Central Administration

.....................................................................................................................................................................................18Creating the Installation Package

.....................................................................................................................................................................................19Downloading the Installation Package

.....................................................................................................................................................................................19Installing the Package

.....................................................................................................................................................................................21Configuring Monitor Settings

.......................................................................................................................................................................................23Configuring the Discovery Interval

.......................................................................................................................................................................................24Configuring the Polling Interval

.......................................................................................................................................................................................25Filtering LUNs and Volumes to Monitor

.......................................................................................................................................................................................26Enabling the Debug Mode

.......................................................................................................................................................................................28Setting Advanced Configuration Variables

.......................................................................................................................................................................................30Scheduling Automatic Reports

.......................................................................................................................................................................................32Configuring Alert Actions

.....................................................................................................................................................................................32Configuring Thresholds

.......................................................................................................................................................................................33Configuring Monitor Thresholds

.......................................................................................................................................................................................34Editing a Threshold Configuration

.......................................................................................................................................................................................34Deleting a Threshold Configuration

.....................................................................................................................................................................................36Checking Available Spare Disks

.....................................................................................................................................................................................38Checking Disks Health

.....................................................................................................................................................................................41Detecting High Processor Utilization

.....................................................................................................................................................................................43Detecting a Controller Overload

.....................................................................................................................................................................................46Identifying Aggregates with Space Reservation Enabled

.....................................................................................................................................................................................48Identifying Busiest Volumes

.....................................................................................................................................................................................50Reclaiming Space of Unused LUNs

.....................................................................................................................................................................................53Reporting Disk Space Consumption

.....................................................................................................................................................................................55Viewing the Overall Activity of a NetApp Filer

.....................................................................................................................................................................................59Managing Baselines and Key Performance Indicators

.....................................................................................................................................................................................61NetApp Filers KM

.......................................................................................................................................................................................627-Mode

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......................................................................................................................................................................62NetApp Aggregate

......................................................................................................................................................................63NetApp CIFS

......................................................................................................................................................................64NetApp Controller

......................................................................................................................................................................66NetApp Disk

......................................................................................................................................................................67NetApp Ethernet Port

......................................................................................................................................................................68NetApp Fan

......................................................................................................................................................................69NetApp FC Port

......................................................................................................................................................................71NetApp Filer

......................................................................................................................................................................72NetApp Host Adapter

......................................................................................................................................................................73NetApp iSCSI

......................................................................................................................................................................74NetApp iSCSI Port

......................................................................................................................................................................75NetApp LUN

......................................................................................................................................................................76NetApp NDMP

......................................................................................................................................................................77NetApp NFS

......................................................................................................................................................................78NetApp NVRAM

......................................................................................................................................................................79NetApp Plex

......................................................................................................................................................................80NetApp Power Supply

......................................................................................................................................................................81NetApp Processor

......................................................................................................................................................................82NetApp Qtree

......................................................................................................................................................................83NetApp Quota

......................................................................................................................................................................83NetApp Shelf

......................................................................................................................................................................84NetApp SIS Volume

......................................................................................................................................................................85NetApp Snapmirror

......................................................................................................................................................................86NetApp Snapvault

......................................................................................................................................................................87NetApp Temperature

......................................................................................................................................................................88NetApp vFiler

......................................................................................................................................................................89NetApp Voltage

......................................................................................................................................................................89NetApp Volume

.......................................................................................................................................................................................94Cluster Mode

......................................................................................................................................................................94NetApp Cluster Aggregate

......................................................................................................................................................................95NetApp Cluster CIFS

......................................................................................................................................................................96NetApp Cluster

......................................................................................................................................................................97NetApp Cluster Disk

......................................................................................................................................................................98NetApp Cluster Ethernet Port

......................................................................................................................................................................100NetApp Cluster Fan

......................................................................................................................................................................100NetApp Cluster FC Port

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......................................................................................................................................................................101NetApp Cluster Host Adapter

......................................................................................................................................................................102NetApp Cluster iSCSI

......................................................................................................................................................................103NetApp Cluster iSCSI Port

......................................................................................................................................................................104NetApp Cluster LUN

......................................................................................................................................................................105NetApp Cluster NFS

......................................................................................................................................................................106NetApp Node

......................................................................................................................................................................108NetApp Cluster Root Volume

......................................................................................................................................................................112NetApp Cluster NVRAM

......................................................................................................................................................................113NetApp Cluster Plex

......................................................................................................................................................................113NetApp Cluster Power Supply

......................................................................................................................................................................114NetApp Cluster Processor

......................................................................................................................................................................114NetApp Cluster Qtree

......................................................................................................................................................................115NetApp Cluster Quota

......................................................................................................................................................................115NetApp Cluster Shelf

......................................................................................................................................................................116NetApp Cluster SIS Volume

......................................................................................................................................................................117NetApp Cluster Snapmirror

......................................................................................................................................................................117NetApp Cluster Temperature

......................................................................................................................................................................118NetApp Cluster Voltage

......................................................................................................................................................................118NetApp Cluster Volume

......................................................................................................................................................................123NetApp Vserver

Release Notes for v3.2.01

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What's NewSupport for Data ONTAP API v8.3.x.

The new configuration variable retryDiscoveryAfterNTimes was added to set the maximumnumber of retries when the discovery fails.

Changes and ImprovementsNew monitor types were created for Cluster Mode to better differentiate them from the 7-mode ones.

To provide better hardware detection in multiple-channel scenario, hardware instancenames and IDs have been modified for power supplies, fans, voltages, and temperatures.

The collectionHubHeapSizeMax configuration variable is now set by default to 1024megabytes.

Alert Actions:

Different types of PATROL events can now be triggered.

Event messages have been improved to provide more meaningful information.

Specific PATROL Events triggered upon failures now also specify the alert origin(ApplicationClassName.ObjectID.ParameterName).

Fixed IssuesThe monitoring solution stopped collecting data when the collection status was failed.

Negative values were sometimes reported for attributes of the NetApp Ethernet Portmonitor type (cluster mode).

In cluster mode, the monitoring solution failed to retrieve the SnapMirror status.

Warnings are no longer triggered for zeroed disks.

An exception could occur:

when discovering disks in cluster mode.

when discovering volumes in cluster mode.

when discovering qtree.

when discovering quota in 7-mode.

when collecting disk information in 7-mode and caused the collect to fail.

when the value for an aggregate was null.

Known IssueJava 1.8 uses TSL instead of SSLv3 which prevents the monitoring solution to connect to DataONTAP. To use TrueSight Operations Management - NetApp Storage with Java 1.8, you willhave to first enable TLS. For more information, please refer to the NetApp documentation.

https://library.netapp.com/ecmdocs/ECMP1368862/html/GUID-3E07D3F8-6A05-49C0-BF92-9C88BA252E1F.html

Overview

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The pages in this section provide a high-level overview of the product.

User Goals and Features

Product at a Glance

Prerequisites

Supported Platforms

Note that for convenience and brevity, reference to TrueSight Operations Management - NetApp Storage,may also be made as NetApp Storage Monitoring.

User Goals and FeaturesTrueSight Operations Management - NetApp Storage allows you to view, monitor, and manageyour entire NetApp storage environment by making available current and historical informationthrough a centralized console.

TrueSight Operations Management - NetApp Storage enables you to manage the followingaspects of your environment:

Array activity statistics (network, disk activity, backups, processor utilization, etc.)

Files System monitoring (space consumption, available snapshots, quotas, etc.)

Per-protocol statistics (CIFS, NFS, fiber, etc.)

Mirroring reports (Snapmirror and Snapvault activity and traffic, etc.)

LUN Statistics (statistics report on read/write usage over the past days/hours, mapping)…

Cluster monitoring (interconnection status, partner status)…

11 User Goals and Features

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Product at a GlanceTrueSight Operations Management - NetApp Storage provides current and historical informationthrough a centralized console so you can easily view and manage your entire NetAppenvironment. The product collects and brings critical performance data and useful metrics intothe BMC TrueSight Operations Management environment and enables SAN Administrators to bewarned whenever a problem occurs in their NetApp environment.

TrueSight Operations Management - NetApp Storage Architecture Diagram

TrueSight Operations Management - NetApp Storage:

Collects NetApp Filers hardware and performance metrics and bring them into your BMCenvironment

Identifies performance bottlenecks (physical disks, controllers, fiber links, etc.)

Manages and helps rationalize disk space consumption

Reports on activity generated by each protocol

Analyzes overall traffic and in-depth I/Os, etc.

12Product at a Glance

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Supported PlatformsBMC Framework

BMC ProactiveNet 9.0 and higher

BMC ProactiveNet Central Monitoring Administration 9.0 and higher

BMC TrueSight Operations Management 10

PATROL Agent

TrueSight Operations Management - NetApp Storage supports PATROL Agent v3.9 and higher.

JAVA

TrueSight Operations Management - NetApp Storage requires Java 1.6 and a Java RunEnvironment (JRE) to be installed on the same system that the PATROL Agent.

You can download the Java Runtime Environment along with the monitoring solution from the Sentry Software Website.

NetApp Storage Devices

TrueSight Operations Management - NetApp Storage supports:

In 7-mode (traditional mode): All NetApp storage filers with Data ONTAP 7.3.1 or higher.

In C-mode (cluster mode): All NetApp storage filers with Data ONTAP 8.1 or higher.

Filers from other vendors that have an OEM agreement with NetApp are also supported.

http://www.sentrysoftware.com/Products/EMCKM_Downloads.asp

13 Supported Platforms

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PrerequisitesData ONTAP

We recommend using Data ONTAP version 8.2. The following versions of Data ONTAP arehowever supported:

In 7-Mode (traditional mode): Data ONTAP 7.3.1

In Cluster-Mode: Data ONTAP 8.1 and higher

User Privileges

7-Mode:

To monitor a NetApp storage system in 7-mode, you need to create a user with read-only accessto the Data ONTAP API. Please copy-paste the following command lines into the NetApp CLI:

1. Create a new role to access the Data ONTAP API used by TrueSight Operations Management -NetApp Storage:

> useradmin role add newrole -a login-http-admin,api-license-list-info,api-system-

get-version,api-perf-object-get-instances,api-aggr-list-info,api-volume-list-

info,api-lun-list-info,api-lun-map-list-info,api-qtree-list,api-system-get-info,api-

storage-adapter-get-adapter-list,api-storage-adapter-get-adapter-info,api-net-config-

get-active,api-fcp-adapter-list-info,api-fcp-adapter-stats-list-info,api-cifs-list-

config,api-iscsi-service-status,api-iscsi-adapter-list-info,api-nfs-status,api-sis-

status,api-snapmirror-get-status,api-snapvault-primary-destinations-list-info,api-

storage-shelf-list-info,api-disk-list-info,api-storage-shelf-environment-list-

info,api-vfiler-list-info,api-

cifs-status,api-vfiler-get-status,api-snapvault-primary-get-relationship-status,api-

quota-report

2. Create a new group using the previously created role:> useradmin group add newgroup -c "adding group for newuser" -r newrole

3. Create a new user in the previously created group:> useradmin user add newuser -g newgroup

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Cluster-Mode:

To monitor a NetApp storage system in Cluster mode, you need to create a user with read-onlyaccess to the Data ONTAP API. Please copy-paste the following command lines into the NetAppCLI:

>::security >login create -username newuser -application http -authmethod password -role readonly

>::security >login create -username newuser -application ontapi -authmethod password -role readonly

Enabling TLS on NetApp (7-mode only)

Data ONTAP supports SSLv3 and TLS (disabled by default) to secure its connection with TrueSightOperations Management - NetApp Storage. When using Java 1.8, which no longer uses SSLv3 butTLS, TrueSight Operations Management - NetApp Storage cannot connect to Data ONTAP. Toguarantee the correct operation of TrueSight Operations Management - NetApp Storage, youwill have to first enable TLS. For more information, please refer to the NetApp documentation.

Other ComponentsJava 1.6 or higher

https://library.netapp.com/ecmdocs/ECMP1368862/html/GUID-3E07D3F8-6A05-49C0-BF92-9C88BA252E1F.html

Installing the Monitoring Solution

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The installation can be handled from TrueSight Operations Management. Once the latest versionof the solution has been loaded into TrueSight Operations Management, administrators cancreate all the installation packages required for their different operating systems and platformsand save them for later use in the Monitoring Installation Packages list. These packages can thenbe deployed to multiple computers. Administrators just have to connect to TrueSight OperationsManagement from the server where they want to install the package, download it and launch theinstallation.

This section describes the different steps to follow to install NetApp Storage Monitoring:

Importing NetApp Storage Monitoring into Central Monitoring Administration

Creating the Installation Package

Downloading the Installation Package

Installing the Package

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Importing the Monitoring Solutioninto Central AdministrationThe TrueSight Central Monitoring Repository includes the current versions of the BMC PATROLAgent and BMC PATROL Monitoring Solutions that you can use with BMC TrueSight. If the versionavailable in the Repository does not correspond to the latest one, you will have to manuallyimport it:

1. Log on to TrueSight Operations Management.

2. Click the Repository drawer and select Manage Repository.

3. Check that the version of the BMC component available is actually the latest one. If not,download the latest version corresponding to your operating system (Windows or UNIX/Linux) available on the Sentry Software Website and save it on the local computer fromwhich you are running the Central Monitoring Administration web-based console.

4. From TrueSight Operations Management, click Import .

5. Select Single solution.

6. Browse to the .zip source file.

7. Click Import.

The selected archive file is imported to the repository.

http://www.sentrysoftware.net/Products/index.asp

18Importing the Monitoring Solution into CentralAdministration

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Creating the Installation PackageThe installation package to deploy to managed systems can be created directly from TrueSightOperations Management:

1. Log on to TrueSight Operations Management

2. Click the Repository drawer and select Deployable Package Repository.

3. Click Add .

4. Select the operating system and platform for which you want to create a package. Thecomponents available in the repository for the selected operating system and platform aredisplayed.

5. Select the Installation Package Component:

From the Available components list, select the relevant component.

From the Version list, select the latest version.

Click the right arrow button to move the component into the Selected Components list.By default, the appropriate BMC PATROL Agent for the operating system and platform thatyou chose is included in the Selected components list.

Click Next. The Add Component Installation Package wizard are displayed.

6. Go through the wizard and specify the required PATROL information. The InstallationPackage Details is displayed.

7. Verify that:

the operating system and platform are correct

the components that you want to include are listed in the Included Components list.

8. Provide the following information:

Name: Enter a unique name for the package.

(Optional) Description: Enter a description of the package. The description is displayed inthe Monitoring Installation Packages list on the Monitoring Repository window.

Format: Select a file compression format for the package.

9. Click Save Installation Package.

10. Click Close. The package is now available in the Monitoring Installation Packages list.

19 Creating the Installation Package

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Downloading the Installation PackageYou can download an installation package and install the components on one or more hosts. Theinstallation runs silently with the information entered during package creation.

RecommendationIf you defined the BMC TrueSight Integration Service variable for PATROL Agents in theinstallation package, ensure the agents are started in phases. Do not start newly deployedagents all at once. Start and configure monitoring for the agents in planned phases to reducethe performance impact on the Integration Service nodes and on the BMC TrueSight Serverassociated with the automatic workflow process.

1. Log on to TrueSight Operations Management from the computer on which the PATROL Agentis installed or to be installed.

2. Click the Repository drawer and select Deployable Package Repository.

3. (Optional) To filter the list of installation packages, select an operating system from the Filter by Operating System list.

4. Click the link for the installation package that you want to download.

5. Through the browser's download dialog box, save the installation package.

Installing the PackageThis chapter provides a step by step procedure to install a monitoring solution package:

1. From the computer on which you want to install the package, log on to TrueSight OperationsManagement.

2. (Optional) To filter the list of installation packages, select an operating system from the Filter by Operating System list.

3. Click the link for the installation package that you want to download.

4. Through the browser's download dialog box, save the installation package in a temporaryfile.

5. Extract the installation package as appropriate for your operating system. The package isextracted to the bmc_products directory on the current host.

6. From the bmc_products directory, run the installation utility for your operating system:

(UNIX or Linux) RunSilentInstall.sh

(Microsoft Windows) RunSilentInstall.exe

The package is installed on the current host. If the package includes a BMC PATROL Agent, theagent sends a configuration request by passing its tags to Central Monitoring Administration, viathe Integration Service. Central Monitoring Administration evaluates policies that match thetags, determines the final configuration to be applied, and sends the configuration informationback to the agent. Monitoring is based on the configuration information received by the agent.

Configuring After Installation

21 Configuring Monitor Settings

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Configuring Monitor SettingsWhen you create or edit a policy, you can add and configure monitor types. The Add MonitorTypes dialog box presents configuration fields for compatible BMC PATROL monitoring solutionsthat are located in the Central Monitoring Repository.

To configure the Monitor Type settings1. Log on to Central Monitoring Administration.

2. Create a Monitoring Policy:

In the Navigation pane, click the Policies drawer

Expand the Monitoring folder and select a policy view (e.g. All).

Click . The Monitoring Policy Configuration wizard is displayed.

Click Next

Define the general policy details and select the agent. For more information, refer to theBMC TrueSight Operations Management Documentation.

Click Next to configure the monitor type.

3. Add a Monitor Type:

Click Add

From the Monitoring Solution menu, select NetApp Storage.

From the Version menu, select the required version.

Specifying the Monitoring Solution and Monitor Type

4. Configure the connection settings to the NetApp Filer you wish to monitor:

Mode: Select the connection mode of the version of the Data ONTAP operating Systeminstalled on your NetApp Filer.

Hostname: If your NetApp Filer runs a Data ONTAP 7-Mode, enter the name (or the IPaddress) of the main controller of the NetApp Filer you wish to monitor; if your NetAppFiler runs a Data ONTAP Cluster-mode, enter the name (or the IP address) of the clusteredNetApp Filer you wish to monitor

Partner Hostname: If your NetApp Filer runs a Data ONTAP 7-Mode, you can enter thePartner Hostname, i.e the name (or IP address) of the second controller of the NetApp Fileryou wish to monitor (optional)

Port Number: Use the spin button to set the port number used by the Data ONTAP Service.By default, the Data ONTAP Service uses port 443 with encryption or port 80 withoutencryption.

Encryption: Check this option to encrypt the connection.

NetApp Filer Credentials: Enter the username and password that will be used to connect tothe NetApp Filer.

22Configuring Monitor Settings

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5. Click Add to List to create the new connection and click Update.

6. (Optional) Click the Advanced Settings button if you need to:

enable the debug mode

set advanced configuration variables

7. (Optional) Click the Schedule button if you need to schedule automatic reports.

8. (Optional) Click the Alert Actions button if you need to indicate the specific actions to beexecuted when a storage problem is detected.

9. Click Add. If the monitor configuration has been successfully added, click Close.

10. Click Finish to save your monitoring policy.


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Configuring the Discovery IntervalTrueSight Operations Management - NetApp Storage periodically performs discoveries to detectnew components in your monitored environment. By default, the solution runs a discovery everyhour, but you can customize this interval to match your specific needs.

According to the Data ONTAP mode, 7-Mode or Cluster-Mode, the discovery interval will apply to eitherthe NetApp Filer or the entire cluster.

To configure the discovery interval1. Edit the policy that applies to the PATROL Agent for which you need to configure the

discovery interval.

2. Click the Monitor Configuration link.

3. Select the Monitor Type to edit and click .

4. In the List - NetApp Filers section, select the NetApp filer for which you need to configurethe discovery interval.

Configuring the Discovery Interval

5. Enter the frequency of the discovery process in the Discovery Interval (in Minutes) field. Usethe spin button to enter the appropriate number of minutes. By default, the discoveryinterval is set to 60 minutes.

6. Click Modify Selection.

7. Click Update to save your settings.


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Configuring the Polling IntervalA polling interval defines how often new data is collected. A new collect can be performed fromonce every second, to once in a day. TrueSight Operations Management - NetApp Storage pollsthe managed systems to collect performance and statistics data. By default, the polling intervalfor this "data-collect" is set to every 2 minutes.

According to the Data ONTAP mode, 7-Mode or Cluster-Mode, the polling interval will apply to eitherthe NetApp Filer or the entire cluster.

The more the polling interval is low, the more the collection process is time consuming.

To configure the discovery interval1. Edit the policy that applies to the PATROL Agent for which you need to configure the

discovery interval.



4. In the List - NetApp Filers section, select the NetApp filer for which you need to configurethe polling interval.

Configuring the Discovery Interval

5. Enter the frequency of the polling process in the Polling Interval (in Minutes) field. Use thespin button to enter the appropriate number of minutes. By default, the polling interval isset to 2 minutes.




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Filtering LUNs and Volumes to MonitorBy default, the solution discovers and monitors all LUNs and volumes in the NetApp Filers. Theremay be a very large number of LUNs and volumes to monitor and this may represent animportant workload to the agents and the TrueSight OM servers. Also, the monitoring of some ofthese LUNs or volumes may be irrelevant for various reasons.

You can filter the LUNs and volumes that will be monitored by the solution. You can eitherexclude LUNs or volumes from the monitoring or keep only certain LUNs or volumes.

To filter LUNs and volumes to monitor1. Edit the policy that applies to the PATROL Agent monitoring the LUNs or volumes you need to

exclude or keep in the monitoring process.



4. In the List - NetApp Filers section, select the NetApp filer for which you need to disableVolumes or LUNs monitoring.

Selecting LUNs and Volumes to monitor

5. Check the Disable Volumes Monitoring box if you want to limit the number of Volumeinstances created and therefore reduce the system resource consumption. Discovery andcollect requests and operations will no longer be performed.

6. Check the Disable LUNs Monitoring box if you want to limit the number of LUN instancescreated and therefore reduce the system resource consumption. Discovery and collectrequests and operations will no longer be performed.

7. Specify the volumes to be excluded (Exclude Volumes field) or included (Keep Only Volumesfield). You can either enter the volumes names or a regular expression.




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Enabling the Debug ModeWhen you encounter an issue and wish to report it to Sentry Software, you will be asked toenable the Debug Mode and provide the debug output to the Sentry Software support team.

To enable the debug mode1. Edit the policy that applies to the PATROL Agent for which you need to enable the debug

mode.



4. Click the Advanced button.

Enabling the Debug Mode


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5. Check the Enable Debug Mode option. The solution will store debug information in a log file.By default debug files are stored in the %PATROL_HOME%\log folder

6. In the Debug End Time field, enter the date and time at which the system must stop loggingdebug information. Required format: yyyy/mm/dd hh:mm:ss.

7. Click Close to save your settings.

For the debug mode to be enabled, the Enable Debug Mode must be checked and the Debug End Timemust be properly set to a date and time in the future.


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Setting Advanced Configuration VariablesAdvanced configuration variables are used to manually set variables that are normally notavailable through the standard interface.

These variables should only be set when instructed so by Sentry Software Support.

1. Edit the policy that applies to the PATROL Agent for which you need to configure variables.

2. Click the Monitor Configuration tab.

3. Click the Advanced button.

Configuring variables


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4. In the Configuration Variables section, enter the configuration variables you need toconfigure and enter the value to be set:

Variables DefaultValue

Description

collectionHubHeapSizeMax

1024 Maximum heap size in megabytes allocated to the Java Collection Hub.

collectionHubHeapSizeMin

None Minimum heap size in megabytes allocated to Java Collection Hub.Default: Not set

collectionHubOverrideJavaCommandLine

None Command line used by the monitoring solution to launch the JavaCollection Hub. Default: Not setThis variable should only be set if instructed by Sentry Support.

defaultReinitializationOptions

None List of default options to be executed by TrueSight OperationsManagement - NetApp Storage on reinitialization.

resetThresholds

resetThresholdManagementMode

resetAlertActions

resetOtherAlertSettings

resetDebugMode

resetRemovedPausedObjectList

resetReport

resetSecuritySettings

resetJavaSettings

Insert a colon “;” between the variable and its value: “resetThresholds;1”;and if you enter multiple variables, they need to be separated by acarriage return.

disableJRECheck 0 = JREvalidationtestsenabled

When set to 1, disable the validation tests of the JRE used by themonitoring solution to run Java code. This can be used to force themonitoring solution to use a non-Sun or non-Oracle JRE.

disablePslExecuteBugWorkaround

0 =activated

When set to ‘1’, deactivates the workaround in the monitoring solution fora bug in the PslExecute() PSL function. If the monitoring solution detects that the version of the PATROL Agent isaffected by the PslExecute() bug, it uses an alternate technique to createasynchronous threads with the event_trigger() function and the RemPslstandard event. The disablePslExecuteBugWorkaround variable disablesthis workaround.

forceClassicConfigMode

0 =disabled

When the monitoring solution is used with TrueSight OM, all the KMconfiguration menus are disabled in the PATROL Consoles. To enable them,set the forceClassicConfigMode variable to 1.

javaPath None Path to the folder containing the Java executable used by the CollectionHub.Default: Not set (The monitoring solution will search for a suitable JREautomatically).

javaPassword None Password associated to the javaUsername variable.


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Variables DefaultValue

Description

javaUsername None Username used to launch the Java Collection Hub.Default: Not set.

pausedObjectList n/a List of the PATROL object path of the paused objects. (i.e. for which nocollection will be performed).

productVersion n/a Indicates the version level of the configuration. This should always matchwith the monitoring solution version. The monitoring solution uses thisvariable to perform migration operations on the configuration variables.The variable is automatically set by the monitoring solution during itsinitialization.

pscommand n/a Command used on UNIX/Linux systems to retrieve the list of the currentlyrunning processes.Note: This command is used for debug purpose.

removedObjectList

None List of instances that have been removed from the monitoring environmentthrough the 'Remove' KM Command through a standard PATROL console.Default: Not set.

retryDiscoveryAfterNTimes

5 Specifies the maximum number of retries when the discovery fails.

startupDelay 0 second To specify the number of seconds that TrueSight Operations Management -NetApp Storage will wait before starting its discovery. This variable maybe useful on fast booting computers where the NetApp Filer starts after theKM and triggers an alert.

5. Click Add to List.


You can easily modify or remove a variable by selecting it in the list and clicking either the Modify Selection or the Remove from List buttons.

Scheduling Automatic ReportsTrueSight Operations Management - NetApp Storage can automatically produce text reportsabout the monitored storage systems.

To schedule automatic reports1. Log on to Central Monitoring Administration.

2. Edit the policy that applies to the PATROL Agent for which you need to configure thescheduling of automatic reports:

In the Navigation pane, click the Policies drawer.


Select your policy and click .

Click the Monitor Configuration link.

Select the NetApp Storage Monitor Type and click .


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3. Click the Schedule button.

Scheduling automatic reports

4. In the Schedule section, indicate the time at which the report(s) must be generated.

5. Check the report(s) you wish to generate:

Activity — to automatically generate an activity report for all the monitored NetApp Filers.By default, activity reports are saved as SEN_NAP_activity*.csv in the %PATROL_HOME%\Log folder.

LUNs Mapping Table — to automatically generate a report on mapped and unmappedLUNs. By default, LUNs Mapping Table reports are saved asSEN_NAP_LUNS_mapping_table*.csv in the %PATROL_HOME%\Log folder.


The history retention period can be set f rom the PATROL Console or f rom the PATROL Agent using aconf iguration variable. The default collection (retention) period is one day. Whenever a stored attributevalue exceeds its retention period, it is automatically deleted from the attribute history f ile. Refer to BMCdocumentation for details.


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Configuring Alert ActionsNetApp Storage Monitoring allows you to configure specific alert actions to be executed when aproblem occurs:

1. Log on to Central Monitoring Administration.

2. Edit the Monitoring Policy that applies to the PATROL Agent for which to need to configurevariables.

3. In the Global Alert Settings section, click Alert Actions.

Configuring Alert Actions

4. Select the type of event you want the solution to perform Upon a Storage Problem:

A STD 41 PATROL Event

A Specific PATROL Event

No Event

These events are generated every time a threshold is exceeded. They contain a full Storage Health Reportdetailing the fault that has occurred.

5. (BPPM 9.5 and higher) Check the Enable Annotations option to make the solution annotatethe parameter’s graph with a comprehensive report of the problem.


7. Click Update.

8. Click Finish to save your monitoring policy.

Configuring ThresholdsWhen you are creating or editing a policy, you can add and configure monitor thresholds. The Add Instance Thresholds dialog box presents threshold configuration fields for TrueSightOperations Management monitors that are configured through Central MonitoringAdministration.

For details about baselines and Key Performance Indicators (KPI), see TrueSight OperationsManagement or Central Monitoring Administration user documentation or refer to the ManagingBaselines and Key Perf ormance Indicators chapter. For details about the monitored attributes,refer to the specific monitor type in the Ref erence Guide chapter.

33 Configuring Thresholds

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Before you begin

Ensure that your monitor configuration is complete before thresholds are applied. Thresholdscannot be applied to monitors that are not configured through Central MonitoringAdministration. If you have not done so already, please refer to the Configuring Monitor Settingschapter.

Recommended Thresholds

Thresholds define acceptable high and/or low values for the data collected. Thresholds can becreated as part of a policy that can be applied to multiple monitor types on multiple BMC PATROLAgents.

The Ref erence Guide chapter provides a list of monitor types with their respective attributes andthe thresholds applied by default.

Do not set server thresholds for availability or Boolean oriented parameters or any other parameters thatwill have events generated for them by the PATROL Agents.

Configuring Monitor ThresholdsTo configure monitor thresholds:


2. Edit the Monitoring Policy that applies to the PATROL Agent for which you need to configurethresholds:




3. Check the Server Threshold Configuration box.

4. Click the Server Threshold Configuration link.

5. In the Server Threshold Configuration page, click .

6. Select the relevant Solution, Version, and Monitor Type.

7. In the Instance Name field, specify the instance to which the threshold configuration will beapplied. You can either use a string or the following regular expression patterns: ?, +, *, ( ), |,[ ], { }, ,̂ $,

8. Check the Match Device Name box if you want the entire <deviceName>\<instanceName>string to be considered.

9. From the Attribute list, select a monitor attribute.

10. In the Threshold section:

Select the threshold type.

Set the threshold parameters values.

34Configuring Thresholds

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Click Add.

11. Resume the procedure to configure all the monitor thresholds required.

12. Click Close. The configuration details are displayed in the Server Threshold Configurationpage.

13. Click Finish.

New threshold configurations are pushed to BMC PATROL Agents with matching CentralMonitoring Configuration tags, IP address, hostname, etc.

Editing a Threshold ConfigurationTo edit a threshold configuration:


2. Edit the Monitoring Policy that applies to the PATROL Agent for which you need to editthresholds:





4. On the Server Threshold Configuration page, select an Instance Name and click .

5. Edit the threshold configuration values and click Update.

6. When you finish editing the threshold configuration, click Close.

7. Click Finish.

Updated threshold configurations are pushed to BMC PATROL Agents with matching CentralMonitoring Configuration tags.

Deleting a Threshold ConfigurationTo delete a threshold configuration:


2. Edit the Monitoring Policy that applies to the PATROL Agent for which you need to editthresholds:





4. On the Server Threshold Configuration page, select an Instance Name and click

5. Click Yes to confirm deletion.

6. After you delete one or more threshold configurations, click Finish to save changes to thepolicy. Deleted threshold configurations are removed from BMC PATROL Agents withmatching Central Monitoring Configuration tags.

Monitoring your StorageEnvironment

36

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Monitoring NetApp storage systems with TrueSight Operations Management - NetApp Storage isvery simple. Once the monitoring solution is properly installed and configured, NetApp StorageMonitoring automatically detects the various NetApp storage features and components anddisplays them in the Operations Console.

NetApp Storage Monitoring can for example help you:

Check available spare disks

Check disks health

Detect high processor utilization

Detect a controller overload

Identify aggregates with space reservation enabled

Identify busiest volumes

Reclaim space of unused LUNs

Report disk space consumption

View the overall activity of a NetApp Filer.

The procedures were performed with BMC ProactiveNet Performance Management v.9.5. They maytherefore be slightly different for BMC TrueSight Operations Management v10.

Checking Available Spare DisksTo avoid any loss of critical data, it is essential for a filer to always maintain a pool of spare disksthat can replace the faulty disk when a disk failure occurs. A filer without any left spare disk willnot be able to keep the level of data safety and performance in case of a disk failure.

The Spare Disk Count attribute reports the number of spare disks available for each filermonitored with the solution. By default, a warning is triggered when no spare disk is available(Spare Disk Count is set to zero).

To verify the number of available spare disks

1. Log on to the BMC ProactiveNet Operations Console.

2. Display the list of devices monitored by BPPM:

In the Navigation frame, select the Main drawer.

Click Devices.

Click to display the list of devices in a grid.

37 Checking Available Spare Disks

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3. Click the device for which you need to check the available spare disks.

4. The list of monitors is displayed. Click for the NetApp Cluster.

5. The Network Transfer Byte Rate and Power Consumption attributes are displayed by default.To display the Spare Disk Count attribute:

Click the Attributes & Indicators tab.

Uncheck Network Transfer Byte Rate and Power Consumption.

Check Spare Disk Count (disks).

38Checking Available Spare Disks

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6. Click Generate Graph(s).

7. Add the graph to the view. Click . A pop-up is displayed.

8. Click Add to View.

9. In the View Title field, type the name of the view (NetApp Cluster - Available Spare Disks)and click Add View. The View created successfully message appears. Click Close.

10. The view is now created and available under the Views & Graphs drawer in the Navigationpane.

Checking Disks HealthManufacturers use the “mean time to failure” or MTTF to indicate the operational reliability oftheir products. But the advertised MTTF of 1,000,000 hours is misleading. Recent studies showthat the average annual replacement rate for hard disks is typically between 3% and 15%.Because a disk failure can result in loss of data, unavailability and performance degradation, it ishighly recommended to monitor disks health.

To monitor disks

39 Checking Disks Health

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Click Devices.


3. Click a device.

4. The list of monitors is displayed. Click for the NetApp Disk for which you need to checkthe health.

5. The Operation Rate and Response Time attributes are displayed by default. To display theStatus attribute:


Uncheck Operation Rate and Response Time.

Check Status.

40Checking Disks Health

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9. In the View Title field, type the name of the view (NetApp Disk Health) and click Add View.The View created successfully message appears. Click Close.


11. Resume the procedure to add to the NetApp Disk Health view as many NetApp Disks asrequired.

41 Detecting High Processor Utilization

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Detecting High Processor UtilizationA processor overload can lead to unpredictable performance degradations in a filer. To preventsuch problems, administrators need to monitor the Processor Utilization attribute on each filerto diagnose whether the filer processor constitutes the performance bottleneck.

To detect high processor utilization:1. Log on to the BMC ProactiveNet Operations Console.



Click Devices.


42Detecting High Processor Utilization

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3. Click the device for which you need to compare the controllers' processor utilization.

4. Click for the NetApp Controller.

5. The Disk Transfer Byte Rate and Network Transfer Byte Rate attributes are displayed bydefault. To display the Processor Utilization attribute:


Uncheck Disk Transfer Byte Rate and Network Transfer Byte Rate.

Check Processor Utilization.

43 Detecting High Processor Utilization

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9. In the View Title field, type the name of the view (NetApp - High Processor Utilization) andclick Add View. The View created successfully message appears. Click Close.


A processor utilization over 80% means that this controller is overloaded and that the filerconstitutes a bottleneck.

Detecting a Controller OverloadA controller (which is referred to as a node in Cluster-Mode) manages the flow of informationbetween the server and the data, assigning two paths, in case one of the paths fails or isoverloaded. For the best levels of performance and availability, every layer of technology mustbe balanced.

44Detecting a Controller Overload

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Comparing the Processor Utilization of your Controllers




Click Devices.


3. Click the device for which you need to compare the controllers' processor utilization.

4. Click for the NetApp Controller.

5. The Disk Transfer Byte Rate and Network Transfer Byte Rate attributes are displayed bydefault. To display the Processor Utilization metric:


Uncheck Disk Transfer Byte Rate and Network Transfer Byte Rate.

Check Processor Utilization.

45 Detecting a Controller Overload

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9. In the View Title field, type the name of the view (NetApp - High Processor Utilization) andclick Add View. The View created successfully message appears. Click Close.


11. Resume the procedure to add the other controller in the NetApp - High Processor Utilization.

If the Processor Utilization on one controller goes above 80% while the other controller staysalmost idle, it indicates that one of the controllers constitutes a bottleneck for the storagesystem that could be alleviated by better sharing the load between the controllers.

Verifying the Controllers Response Time

The Response Time attribute of the NetApp Controller monitor type, represents the averagetime it took the controllers to process the read and write requests of the hosts. The higher the Response Time goes, the slower I/Os the servers will get. By default, the solution triggers a

46Detecting a Controller Overload

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warning when the controller takes more than 30 milliseconds on average to complete the I/Orequests and an alarm when the response time reaches 100 milliseconds.

Identifying Aggregates with SpaceReservation EnabledEnabling snapshots for a volume can sometimes lead to data loss or corruption if the additionalspace required to store the previous version(s) of the modified or deleted blocks is running out.To avoid this problem, NetApp allows administrators to reserve space in advance in the volume.As an administrator, you may need to know whether your aggregates or LUNs have this optionenabled. This information is provided by the Space Reservation Status attribute of the NetAppAggregate or NetApp LUN monitor types.

Identifying Aggregates with Space Reservation Enabled




Click Devices.


47 Identifying Aggregates with Space ReservationEnabled

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3. Click a device.

4. The list of monitors is displayed. Click for the NetApp Aggregate or NetApp LUN for whichyou need to verify whether space has been reserved in advance.

5. The Available Capacity Percentage and Status attributes are displayed by default. To displaythe Space Reservation Status attribute:

Click the Attributes & Indicators tab

Uncheck Available Capacity Percentage and Status

Check Space Reservation Status.

48Identifying Aggregates with Space ReservationEnabled

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9. In the View Title field, type the name of the view (NetApp - Space Reservation Status) andclick Add View. The View created successfully message appears. Click Close.


Identifying Busiest VolumesTo identify the volumes that generate the most traffic, you can create a specific view that willdisplay the Read Byte Rate and Write Byte Rate attributes of the NetApp Volume Monitor Type.

Creating the Busiest Volumes View




Click Devices.


49 Identifying Busiest Volumes

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3. Click a device.

4. The list of monitors is displayed. Click for the NetApp Volume for which you need toverify the traffic.

5. The Response Time and Transfer Byte Rate attributes are displayed by default. To display theRead Byte Rate and Write Byte Rate attributes:


Uncheck Response Time and Transfer Byte Rate.

Check Read Byte Rate and Write Byte Rate.

50Identifying Busiest Volumes

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9. In the View Title field, type the name of the view (NetApp - Busiest Volumes) and click AddView. The View created successfully message appears. Click Close.


Reclaiming Space of Unused LUNsIdentifying Unmapped (Orphans) LUNs

Over time, as servers connected to a SAN get decommissioned, administrators find an increasingnumber of unmapped LUNs, or volumes that are no longer used by any server. These LUNs, whileunused, still occupy disk space in the filer. Being able to identify such unmapped LUNs andreclaim the disk space uselessly consumed by these LUNs will help administrators avoidunnecessary upgrades and extensions of their filers. To know the LUNs in a filer that are notmapped to any server and therefore safe to remove, you can generate an automatic LUNsMapping Table report

Identifying Unused LUNs

When a server is decommissioned or reconfigured, its associated LUNs can stay mappedpreventing storage administrator from accurately identifying unused LUNs. Since the solutionmonitors permanently the traffic on each LUN, it becomes easy to detect LUNs for which theactivity is null.




Click Devices.


51 Reclaiming Space of Unused LUNs

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3. Click a device.

4. The list of monitors is displayed. Click for the NetApp LUN for which you need to verifywhether its activity is null.

5. The Response Time and Transfer Byte Rate attributes are displayed by default. To display theTime Since Last Activity attribute:


Uncheck Response Time and Transfer Byte Rate.

Check Time Since Last Activity.

52Reclaiming Space of Unused LUNs

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9. In the View Title field, type the name of the view (NetApp LUN - Time Since Last Activity)and click Add View. The View created successfully message appears. Click Close.


The value collected for this attribute upon the f irst collect ref lects the number of days since any activityoccurred on the volume for the time observed by the monitoring solution, i.e. this f irst collected metric mightnot ref lect the actual absence of activity on the volume.

53 Reporting Disk Space Consumption

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Reporting Disk Space ConsumptionMaking sure that a filer has enough remaining disk space available is critical for several reasons:

SAN administrators want to make sure to be able to provision disk space for new servers andusers when requested, as quickly as possible.

The filer itself may need additional disk space for specific features to work properly, likeautomatic snapshots, mirroring, etc.

Users and applications actively using a share on the filer will surely be severely impacted bythe fatal "File system is full" error message

The disk space used is permanently monitored for each aggregate and each volume with the NetApp Aggregate and NetApp Volume monitor types.

Reporting Disk Space Consumption on a Volume and an Aggregate1. Log on to the BMC ProactiveNet Operations Console.



Click Devices.


54Reporting Disk Space Consumption

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3. Click a device.

4. The list of monitors is displayed. Click for the NetApp Aggregate or NetApp Volume forwhich you need to know the disk space consumption.

5. Check the value of the Available Capacity Percentage attribute.



8. In the View Title field, type the name of the view (NetApp Volume - Disk SpaceConsumption) and click Add View. The View created successfully message appears. ClickClose.


55 Viewing the Overall Activity of a NetApp Filer

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Viewing the Overall Activity of aNetApp FilerIn order to visualize the activity of a NetApp Filer, use the Disk Read Byte Rate and Disk WriteByte Rate as well as the Network Received Byte Rate and the Sent Byte Rate attributes of theNetApp Controller or NetApp Node monitor type. These attributes represent the overall traffic inmegabytes per second for each monitored file.

To view the overall activity




Click Devices.


3. Click a device.

4. The list of monitors is displayed. Click for the NetApp Controller for which you need toview the activity.

5. Generate a graph with the Disk Read Byte Rate and Disk Write Byte Rate attributes:


Only check the Disk Read Byte Rate and Disk Write Byte Rate boxes and click GenerateGraph(s).

56Viewing the Overall Activity of a NetApp Filer

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Add the graph to the view. Click . A pop-up is displayed.

Click Add to View.

Name your graph.

In the View Title field, type the name of the view (NetApp Filer - Overall Activity) and clickAdd View. The View created successfully message appears. Click Close.

6. Generate a graph with the Network Received Byte Rate and Sent Byte Rate attributes:


Only check the Network Received Byte Rate and Sent Byte Rate boxes and click GenerateGraph(s).

Add the graph to the view. Click . A pop-up is displayed.

Name your graph.

From the Add to View pull-down list, select the NetApp Filer - Overall Activity view thatyou previously created.

The view is now created and available under the Views & Graphs drawer in the Navigation pane.

57 Viewing the Overall Activity of a NetApp Filer

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Monitor Types And Attributes

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This chapter provides statistical information about resources, operating status, and performancesmanaged by the TrueSight Operations Management - NetApp Storage. It contains tablesdescribing the attributes used in the monitoring solution, grouped by Monitor Types, andprovides a brief description of each attribute and its default settings.

Baselines and Key Performance Indicators

Some attributes are identified by default as Key Performance Indicators (KPIs) and thereforeautomatically included in the base lining calculation. To learn more about auto baselining andKPIs, please refer to the "Managing Baselines and Key Performance Indicators" chapter.

In this guide, attributes flagged as KPIs and included by default in the baseline calculationprocess are respectively identified by the following icons:

KPI

Managing Baselines and KeyPerformance IndicatorsIn order to facilitate the detection of abnormalities on your monitored environment, BMCTrueSight Operations Management baselines per attribute (metrics or attributes) based onvalues collected over a specified period of time to determine a normal operating range. Whenthe collected values for these attributes are out of range, an alert is triggered.

Some attributes are identified by default as Key Performance Indicators (identified with the icon) and therefore automatically included in the base lining calculation.

Managing baselines

The baseline is the expected normal operating range for a metric or attribute of a monitor.

The baseline is calculated by collecting the values for a monitor’s attributes and metrics over aspecified time period and establishing a low baseline value (consisting of the 10th percentile ofall the values for a given time period) and a high baseline value (consisting of the 90th percentileof all the values for a given time period), taking a weighted average of these values over time. Ahigher weight is given to the latest data being factored into the baseline average. The accuracy ofthe baseline improves over time.

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Requirements for baseline generation

For baselines to be generated for an attribute, that abnormality threshold means that thethreshold exists and is not suppressed. Additionally, if the Key Performance Indicator (KPI) mode is active, only those attributes thathave an active abnormality threshold and are also KPI attributes will have baselines generatedfor them.

Absolute thresholds (with "outside baseline") or signature thresholds do not satisfy these requirements.

Managing Key Performance Indicators

The KPI attribute of a attribute can be activated or deactivated manually through the BMCProactiveNet Administration Console. In this KM, some attributes or attributes have beendesignated as important indicators of performance (KPIs). We do not recommend that thesedefault settings are modified.

However, advanced users may activate or deactivate KPIs from the BMC ProactiveNetAdministration Console.

To add or remove Key Performance Indicator (KPI) attributes for a monitor type

1. In the Administration Console, from the menu bar, choose Tools > KPI Administration. TheKPI Administration dialog box is displayed.

2. From the Monitor Type list, choose the monitor type for which you want to add or removeKPI attributes. A list of attributes for the selected monitor type is displayed.

3. In the KPI column for the attributes that you want to add or remove as Key PerformanceIndicators:

select the KPI check box to add the corresponding attribute as a KPI

deselect the KPI check box to remove the corresponding attribute from the KPIs for thatmonitor type

For complete and detailed information on this procedure, please refer to the BMC TrueSight OperationsManagement documentation available f rom BMC Web site.

Parameters for which the system by default calculates baselines as well as attributes consideredas KPIs are respectively identified by the following icons:

Baselining

KPI

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SEN_ NAP_MAINAttributes

Name Description Unit Default AlertConditions

Attribute Type

Collection Status Status of the collection.Errors reported by thisparameter are only relatedto NetApp StorageMonitoring itself.

{0 = OK; 1 =Degraded; 2= Failed}

None Collection Status

* Attributes marked with an asterisk are used by default when visualizing the corresponding monitor instance inTrueSight Operations Management.

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7-ModeNetApp Aggregate

Attributes


Attribute Type

AvailableCapacityPercentage*

Percentage of capacity notconsumed in the aggregate.

Percentage(%)

None Statistics

AvailableCapacity

Total capacity not consumed inthe aggregate.

Terabytes (TB) None Statistics

ConsumedCapacityPercentage

Percentage of the capacity thatis actually consumed in theaggregate.

Percentage(%)

Warning = 80 to90Alarm > 90

Statistics

ConsumedCapacity

Number of terabytes actuallyconsumed in the aggregate.

Terabytes (TB) None Statistics

Mirror Status Overall mirror status of theaggregate.

{0 = OK; 1 =Degraded; 2 =Failed}

1 = Warning2 = Alarm

Availability

Operation Rate Total number of operations persecond.

operations/s None Statistics

Read OperationRate

Number of read operations persecond.


SpaceReservationStatus

Indicates whether the spacereservation is enabled or not.

{0 = disabled;1 = enabled}

None Availability

Status* Status of the aggregate. {0 = OK; 1 =Degraded; 2 =Failed}


Availability

Total Files Total count of user-visible files. files None Statistics

Used Files Number of user-visible filesused.

files None Statistics

Write OperationRate

Number of write operations persecond.



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NetApp CIFS

Attributes


AttributeType

Operation Rate* Total number of operations persecond.


Read OperationRate



Read ResponseTime

Average response time for readoperations.

Milliseconds(ms)

Warning ≥30Alarm ≥ 100

ResponseTime

Response Time* Average response time for alloperations.

Milliseconds(ms)


ResponseTime

Status Status of CIFS.Note: This attribute is only available forNetApp Filers operated under 7-mode.



Availability

Write OperationRate



Write ResponseTime

Average response time for writeoperations.

Milliseconds(ms)


ResponseTime


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NetApp Controller

Attributes

Name Description Unit DefaultAlertConditions

Attribute Type

CIFSOperationRate

Total number of CIFS operations per second. operations/s None Statistics

Disk ReadByte Rate

Bytes read per second from the disk sincethe last collect.

Megabytesper second(MB/s)

None Statistics

Disk TransferByte Rate*

Total bytes read and written per second tothe disk.


None Statistics

Disk WriteByte Rate

Bytes written per second to the disk sincethe last collect


None Statistics

FCPOperationRate

Total number of FCP operations per second. operations/s None Statistics

HTTPOperationRate

Total number of HTTP operations persecond.


iSCSIOperationRate

Total number of iSCSI operations persecond.


NetworkReceived ByteRate

Bytes received per second over the network. Megabytesper second(MB/s)

None Statistics

Network SentByte Rate

Bytes sent per second. Megabytesper second(MB/s)

None Statistics

NetworkTransfer ByteRate*

Total bytes transferred per second (sent andreceived).


None Statistics

NFSOperationRate

Total number of NFS operations per second. operations/s None Statistics

OperationRate

Total number of operations per second. operations/s None Statistics

Present Indicates whether the device is still presentor not since the last discovery. Thisattribute is updated at each discovery.

{0 = No; 1 =Yes}

0 = Alarm Availability

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Attribute Type

ProcessorUtilization

Percentage of utilization of the CPUresource.

Percentage(%)

Warning ≥80Alarm ≥100

Statistics

ReadOperationRate

Number of read operations per second. operations/s None Statistics

ReadResponseTime

Average response time for read operations. Milliseconds (ms)


Response Time

ResponseTime

Average response time for all operations. Milliseconds (ms)


Response Time

WriteOperationRate

Number of write operations per second. operations/s None Statistics

WriteResponseTime

Average response time for write operations. Milliseconds (ms)


Response Time


For detailed information about KPI, see Managing Baselines and Key Performance Indicators.

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NetApp Disk

Attributes


AttributeType

OperationRate*


Present Indicates whether the device is stillpresent or not since the last discovery.This attribute is updated at eachdiscovery.

{0 = No; 1 = Yes} 0 = Alarm Availability

ReadOperationRate


ReadResponseTime


Milliseconds(ms)

Warning ≥ 30Alarm ≥ 100

ResponseTime

ResponseTime*

Average response time for all operations. Milliseconds(ms)


ResponseTime

Status Status of the disk. {0 = OK; 1 =Degraded; 2 =Failed}


Availability

WriteOperationRate


WriteResponseTime


Milliseconds(ms)


ResponseTime


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NetApp Ethernet Port

Attributes


AttributeType

BandwidthUtilization

Percentage used of the available bandwidth. Percentage(%)

None Statistics

CollisionsPacket Rate

Number of collisions of packets per seconds. packets/s None Statistics

InboundBandwidthUtilization

Percentage of inbound bandwidth used onthe Ethernet port (received bytes).

Percentage(%)

None Statistics

Link Speed Actual speed of the Ethernet port. Gigabits persecond (Gb/s)

None Statistics

Link Status Indicates whether the link is up or down. {0 = Plugged; 1= Unplugged} }

1 = Warning Availability

MulticastReceivedPacket Rate

Number of multicast packets received persecond.

packets/s None Statistics

Multicast SentPacket Rate

Number of multicast packets sent per second. packets/s None Statistics

MulticastTransferPacket Rate

Total number of multicast packetstransferred per second (sent and received.)


OutboundBandwidthUtilization

Percentage of outband bandwidth used onthe Ethernet port (sent bytes).

Percentage(%)

None Statistics

Present Indicates whether the device is still presentor not since the last discovery. This attributeis updated at each discovery.

{0 = No; 1 =Yes}


Received ByteRate

Bytes received per second. Megabytesper second(MB/s)

None Statistics

Received ErrorRate

Number of errors per second while receivingpackets.

errors/s None Statistics

ReceivedPacketDropped Rate

Number of received packets dropped persecond.


ReceivedPacket Rate

Number of packets received per second. packets/s None Statistics

Sent Byte Rate Bytes sent per second. Megabytesper second(MB/s)

None Statistics

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AttributeType

Sent ErrorRate

Number of errors per second while sendingpackets.


Sent PacketRate

Number of packets sent per second. packets/s None Statistics

Transfer ByteRate*

Total bytes transferred per second (sent andreceived).


None Statistics

Transfer ErrorRate

Number of errors per second whiletransferring packets.


TransferPacket Rate*

Number of packets transferred per second. packets/s None Statistics


NetApp Fan

Attributes


AttributeType

Present Indicates whether the device is still present ornot since the last discovery. This attribute isupdated at each discovery.


Speed* Speed of the fan. Revolutions perminute (RPM)

None Statistics

Status* Status of the fan. {0 = OK; 1 =Degraded; 2 =Failed}

1 =Warning2 = Alarm

Availability


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NetApp FC Port

Attributes


Attribute Type


Percentage used of the availablebandwidth.

Percentage(%)

None Statistics

ConnectedInitiators Count

Total number of initiators (hosts)connected to this port (target adapter).

initiators None Statistics

CRC Error Rate CRC errors per second. errors/s None Statistics

Discarded FrameRate

Number of frames discarded per second. frames/s None Statistics

FCP Protocol ErrorRate

Number of FCP protocol errors persecond.



Percentage of inbound bandwidth usedon the FC link (received bytes).

Percentage(%)

None Statistics

Link Speed Actual speed of the FC port. Gigabyte persecond (Gb/s)

None Statistics

Link Status Indicates whether the link is up ordown.

{0 = Plugged;1 =Unplugged}

1 =Warning

Availability

Operation Rate* Total number of operations per second. operations/s None Statistics

Other OperationRate

Total number of other operations persecond.



Percentage of outband bandwidth usedon the FC link (sent bytes).

Percentage(%)

None Statistics


{0 = No; 1 =Yes}


Read OperationRate


Received Byte Rate Bytes received per second. Megabytesper second(MB/s)

None Statistics


None Statistics

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Attribute Type

Status Status of the FC port. {0 = OK; 1 =Degraded; 2 =Failed}

1 =Warning2 = Alarm

Availability

Transfer ByteRate*

Total bytes transferred per second (sentand received).


None Statistics

Write OperationRate



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NetApp Filer

Attributes


Attribute Type

CIFS OperationRate

Total number of CIFS operations persecond.

operations/s

None Statistics

CollectionStatus

Status of the collection. Errors reported bythis attribute are only related to NetAppStorage Monitoring itself.


None CollectionStatus

Disk TransferByte Rate



None Statistics

FCP OperationRate

Total number of FCP operations persecond.

operations/s

None Statistics

HTTPOperation Rate


operations/s

None Statistics

iSCSIOperation Rate


operations/s

None Statistics

NetworkTransfer ByteRate*

Total bytes read and written per second through the network.


None Statistics

NFS OperationRate

Total number of NFS operations persecond.

operations/s

None Statistics

Operation Rate Total number of operations per second. operations/s

None Statistics

Port Count Number of physical ports in the filer.

Note: This value can be used to know thenumber of required licenses for themonitoring system

ports None Statistics

PowerConsumption*

Reports the electricity consumption of thefiler.

Watts None Statistics

Spare DiskCount

Number of spare disks available in thefiler.

disks 0= Warning Statistics



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NetApp Host Adapter

Attributes


Attribute Type

in Use Indicates whether the adapter is in use ornot.

{0 = No; 1 =Yes}

None Statistics

OperationRate*

Total number of operations per second. operations/s

None Statistics

Present Indicates whether the device is still presentor not since the last discovery. This attributeis updated at each discovery.

{0 = No; 1 =Yes}


Read ByteRate

Bytes read per second from the host adaptersince the last collect.


None Statistics

ReadOperationRate

Number of read operations per second. operations/s

None Statistics

TransferByte Rate*

Total bytes read and written per second tothe host adapter.


None Statistics

Write ByteRate

Bytes written per second to the host adaptersince the last collect


None Statistics

WriteOperationRate

Number of write operations per second. operations/s

None Statistics


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NetApp iSCSI

Attributes


AttributeType

OperationRate


Read ByteRate

Bytes read per second from the iSCSI ports. Megabytesper second(MB/s)

None Statistics

ReadOperationRate


ReadResponseTime

Average response time for read operations Milliseconds(ms)


ResponseTime

ResponseTime*



ResponseTime

Transfer ByteRate*

Total bytes read and written per second tothe iSCSI port.


None Statistics

Write ByteRate

Bytes written per second to the iSCSI port. Megabytesper second(MB/s)

None Statistics

WriteOperationRate


WriteResponseTime

Average response time for write operations. Milliseconds(ms)


ResponseTime

*Attributes marked with an asterisk are used by default when visualizing the corresponding monitor instance inTrueSight Operations Management.

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NetApp iSCSI Port

Attributes


Attribute Type

Status* Status of the iSCSI Port. {0 = OK; 1 =Degraded; 2 =Failed}


Availability


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NetApp LUN

Attributes


AttributeType

ConsumedCapacity

Number of bytes actually consumed in the LUN. Gigabytes(GB)

None Statistics

OperationRate


OtherOperationRate

Total number of other operations per second. operations/s None Statistics

Read ByteRate

Bytes read per second from the LUN since thelast collect.


None Statistics

ReadOperationRate


ResponseTime*



ResponseTime

SpaceReservationStatus

Space reservation status. {0 =Disabled; 1 =Enabled}

None Availability

Time SinceLast Activity

Number of days since any activity occurred onthe LUN.

Days None Statistics

Transfer ByteRate*

Total bytes read and written per second to theLUN.


None Statistics

Write ByteRate

Bytes written per second to the LUN since the lastcollect.


None Statistics

WriteOperationRate



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NetApp NDMP

Attributes


AttributeType

Opened Sessions* Total number of NDMPsessions currentlyopened. Sessions maybe running backups,restores or neither.

sessions None Statistics


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NetApp NFS

Attributes


Attribute Type

Operation Rate* Total number of operations persecond.


Read OperationRate



Read ResponseTime


Milliseconds (ms)

Warning ≥ 30Alarm ≥100

Response Time


Milliseconds (ms)


Response Time

Write OperationRate



Write ResponseTime


Milliseconds (ms)


Response Time


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NetApp NVRAM

Attributes


Attribute Type

OperationRate*


ResponseTime*

Average response time for all operations.Note: This attribute is only available for NetAppFilers operated in cluster mode.

Milliseconds(ms)

Warning> 30Alarm ≥100

ResponseTime

Transfer ByteRate

Total bytes read and written per second to theNVRAM.


None Statistics


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NetApp Plex

Attributes

Name Description Unit Default Alert Conditions Attribute Type

Status* Status of the plex. {0 = OK ; 1 =Degraded 2 =Failed}


Availability

Synchronized Indicates whether theplex is currentlysynchronizing or not.

{0 = No ; 1 = Yes} None Statistics


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NetApp Power Supply

Attributes


Attribute Type

Present Indicates whetherthe device is stillpresent or not sincethe last discovery.This attribute isupdated at eachdiscovery.

{0 = No; 1= Yes}


Status* Status of the powersupply.

{0 = OK; 1=Degraded;2 =Failed}


Availability


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NetApp Processor

Attributes

Name Description Unit Default Alert Conditions AttributeType

Present Indicates whether the device is stillpresent or not since the lastdiscovery. This attribute is updated ateach discovery.


ProcessorUtilization*


Percentage (%) Warning > 80Alarm > 90

Statistics


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NetApp Qtree

Attributes


Attribute Type

CIFS OperationRate*

Number of CIFS operations persecond.


NFS OperationRate*

Number of NFS operations persecond.


Operation Rate Total number of operations persecond.


Other OperationRate

Number of other operations persecond.



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NetApp Quota

Attributes


Attribute Type

Consumed Capacity Number of gigabytesactually consumed.

Gigabytes(GB)

None Statistics

Consumed Hard CapacityPercentage

Percentage of the hardcapacity that is actuallyconsumed.

Percentage(%)

None Statistics

Consumed Soft CapacityPercentage

Percentage of the softcapacity that is actuallyconsumed.

Percentage(%)

None Statistics

File Count Number of files countedtowards the hard and softlimit set on the quota.


Hard File Count Percentage Number of files inpercentage of the hardlimit.

Percentage(%)

None Statistics

Soft File Count Percentage Number of files inpercentage of the soft limit.

Percentage(%)

None Statistics

NetApp Shelf

Attributes


Attribute Type

Present Indicates whether the device is still present or notsince the last discovery. This attribute is updated ateach discovery.

{0 = No; 1 =Yes}

0 =Alarm

Availability

Status* Status of the shelf. {0 = OK; 1 =Degraded; 2 =Failed}

1 =Warning2 =Alarm

Availability


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NetApp SIS Volume

Attributes


AttributeType

Dense Files Number of dense files in the SIS volume. files None Statistics

Last OperationSize

Data size processed in the last SIS operation. Megabytes(MB)

None Statistics

Number OfFiles Too Small

Number of files found that are too small to bededuplicated (compressed).


Saved SpacePercentage*

Percent saving because of deduplication(compression).

Percentage(%)

None Statistics

Shared SavedBlocks

Number of blocks saved by sharing in the SIS volume. blocks None Statistics

SIS Duration Time since the last SIS operation has begun. seconds None Statistics

SpaceConditionLimitationCount

Number of times deduplication could not happenbecause of out of space condition.

times None Statistics

Status* Status of the SIS volume. {0 = OK; 1 =Degraded;2 = Failed}

1 =Warning2 =Alarm

Availability


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NetApp Snapmirror

Attributes


AttributeType

Lag Amount of time since the last Snapmirrortransfer in seconds.

seconds None Statistics

LastTransferDuration

Duration of the last Snapmirror transfer inseconds.


LastTransferSize

Size of the last Snapmirror transfer. Gigabytes (GB) None Statistics

Status* Status of the Snapmirror. {0 = OK; 1 =Degraded; 2 =Failed}

1 =Warning2 = Alarm

Availability

TransferByte Rate*

Total bytes read and written per second to theSnapmirror.

Megabytes persecond (MB/s)

None Statistics


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NetApp Snapvault

Attributes


Attribute Type

Lag Amount of time since the last Snapvaulttransfer in seconds.


Last TransferDuration

Duration of the last vaultsynchronization.


Last TransferSize

Size of the transfer for the last vaultsynchronization.

Gigabytes(GB)

None Statistics

Status* Status of the Snapvault. {0 = OK; 1 =Degraded; 2 =Failed}


Availability

Transfer ByteRate*

Total bytes read and written per secondto the Snapvault.


None Statistics


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NetApp Temperature

Attributes


Attribute Type

Status Status of the temperature sensor. {0 = OK; 1 =Degraded; 2 =Failed}

1 =Warning2 = Alarm

Availability

Temperature Status*

Status of the temperature sensor according tothe temperature thresholds settings.


1 =Warning2 = Alarm

Availability

Temperature*

Current temperature reading in degreesCelsius.

degrees Celsius(°C)

None Statistics


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NetApp vFiler

Attributes


Attribute Type

CPU Utilization Percentage CPU time used by the vFiler. Percentage(%)

None Statistics

NetworkReceived ByteRate

Bytes received per second over thenetwork.


None Statistics

Network SentByte Rate

Bytes sent per second over the network. Megabytesper second(MB/s)

None Statistics

NetworkTransfer ByteRate

Total bytes transferred per second (sentand received) over the network.


None Statistics

Operation Rate* Total number of operations per second. operations/s

None Statistics

OtherOperation Rate


operations/s

None Statistics

Read Byte Rate Bytes read per second by the vFiler. Megabytesper second(MB/s)

None Statistics

Read OperationRate


None Statistics

Status Status of the vFiler. {0 = OK; 1 =Degraded;2 = Failed}


Availability

Transfer ByteRate*

Total bytes read and written per second bythe vFiler.


None Statistics

Write Byte Rate Bytes written per second by the vFiler. Megabytesper second(MB/s)

None Statistics

WriteOperation Rate


None Statistics


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NetApp Voltage

Attributes


Attribute Type

Status* Status of the voltage sensor. {0 = OK; 1 =Degraded; 2 =Failed}

1 =Warning2 = Alarm

Availability


NetApp Volume

Attributes


Attribute Type

Available CapacityPercentage

Percentage of capacity notconsumed in the volume.

Percentage(%)

None Statistics

Available Capacity Total capacity not consumedin the volume.

Gigabytes(GB)

None Statistics

Capacity Total usable capacity (inbytes) of the volume,excluding WAFL reserve andvolume snapshot reserve.

Gigabytes(GB)

None Statistics

CIFS Operation Rate Total number of CIFSoperations per second.

operations/s

None Statistics

CIFS Read Byte Rate Bytes read per second viaCIFS from the volume.


None Statistics

CIFS ReadOperation Rate

Number of read operationsper second.

operations/s

None Statistics

CIFS Read ResponseTime

Average response time forread operations.

Milliseconds (ms)


Response Time

CIFS Response Time Average response time for allCIFS operations.

Milliseconds (ms)


Response Time

CIFS Transfer ByteRate

Total bytes read and writtenper second via CIFS to thevolume.


None Statistics

CIFS Write Byte Rate Bytes written per second viaCIFS to the volume since thelast collect.


None Statistics

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Attribute Type

CIFS WriteOperation Rate

Number of write CIFSoperations per second.

operations/s

None Statistics

CIFS WriteResponse Time

Average response time forCIFS write operations

Milliseconds (ms)

Warning ≥ 30 Alarm ≥ 100

Response Time

Consumed CapacityPercentage

Percentage of the capacitythat is actually consumed inthe volume.

Percentage(%)

None Statistics

Consumed Capacity Number of bytes actuallyconsumed in the volume.

Gigabytes(GB)

None Statistics

FCP Operation Rate Total number of FCPoperations per second.

operations/s

None Statistics

FCP Read Byte Rate Bytes read per second via FCPfrom the volume since thelast collect.


None Statistics

FCP Read OperationRate

Number of FCP readoperations per second.

operations/s

None Statistics

FCP Read ResponseTime

Average response time forFCP read operations.

Milliseconds (ms)


Response Time

FCP Response Time Average response time for allFCP operations.

Milliseconds (ms)


Response Time

FCP Transfer ByteRate

Total bytes read and writtenper second via FCP to thevolume.


None Statistics

FCP Write Byte Rate Bytes written per second viaFCP to the volume since thelast collect.


None Statistics

FCP WriteOperation Rate

Number of write FCPoperations per second.

operations/s

None Statistics

FCP Write ResponseTime

Average response time forFCP write operations.

Milliseconds (ms)


Response Time

FlexCache Read ByteRate

Bytes read per second fromthe FlexCache since the lastcollect.


None Statistics

FlexCache WriteByte Rate

Bytes written per second tothe FlexCache since the lastcollect.


None Statistics

iSCSI OperationRate

Total number of blockprotocol operations persecond.

operations/s

None Statistics

iSCSI Read Byte Rate Bytes read per second viablock protocol from thevolume since the last collect.


None Statistics

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Attribute Type

iSCSI ReadOperation Rate

Number of block protocolread operations per second.

operations/s

None Statistics

iSCSI ReadResponse Time

Average response time forblock protocol readoperations.

Milliseconds (ms)


Response Time

iSCSI Response Time Average response time for allblock protocol operations.

Milliseconds (ms)


Response Time

iSCSI Transfer ByteRate

Total bytes read and writtenper second via iSCSI to thevolume.


None Statistics

iSCSI Write ByteRate

Bytes written per second viaiSCSI to the volume since thelast collect.


None Statistics

iSCSI WriteOperation Rate

Number of iSCSI writeoperations per second.

operations/s

None Statistics

iSCSI WriteResponse Time

Average response time foriSCSI write operations.

Milliseconds (ms)


Response Time

Mirror Status Volume's mirror status. {0 = OK; 1=Degraded;2 = Failed}


Availability

NFS Operation Rate Total number of NFSoperations per second.

operations/s

None Statistics

NFS Read Byte Rate Bytes read per second via NFSfrom the volume since thelast collect.


None Statistics

NFS Read OperationRate

Number of NFS readoperations per second.

operations/s

None Statistics

NFS Read ResponseTime

Average response time forNFS read operations.

Milliseconds (ms)


Response Time

NFS Response Time Average response time for allNFS operations.

Milliseconds (ms)


Response Time

NFS Transfer ByteRate

Total bytes read and writtenper second via NFS to thevolume.


None Statistics

NFS Write Byte Rate Bytes written per second viaNFS to the volume since thelast collect.


None Statistics

NFS WriteOperation Rate

Number of write NFSoperations per second.

operations/s

None Statistics

NFS Write ResponseTime

Average response time forNFS write operations.

Milliseconds (ms)


Response Time

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Attribute Type

Operation Rate Total number of operationsper second.

operations/s

None Statistics

Read Byte Rate Bytes read per second fromthe volume since the lastcollect.


None Statistics

Read OperationRate

Number of read operationsper second.

operations/s

None Statistics

Read Response Time Average response time forread operations.

Milliseconds (ms)


Response Time


Milliseconds (ms)


Response Time

SAN Operation Rate Total number of SANoperations per second

operations/s

None Statistics

SAN Read Byte Rate Bytes read per second fromthe SAN since the last collect.


None Statistics

SAN Read OperationRate

Number of SAN readoperations per second.

operations/s

None Statistics

SAN Read ResponseTime

Average response time forSAN read operations.

Milliseconds (ms)


Response Time

SAN Response Time Average response time for allSAN operations.

Milliseconds (ms)


Response Time

SAN Transfer ByteRate

Total bytes read and writtenper second via SAN to thevolume.


None Statistics

SAN Write Byte Rate Bytes written per second viaSAN to the volume since thelast collect.


None Statistics

SAN WriteOperation Rate

Number of SAN writeoperations per second.

operations/s

None Statistics

SAN Write ResponseTime

Average response time forSAN write operations.

Milliseconds (ms)


Response Time

Snapshot ReservedCapacity Percentage

Percentage of disk space thathas been set aside asreserved for snapshot usage.

Percentage(%)


Statistics

Status Status of the volume. {0 = OK; 1=Degraded;2 = Failed}


Availability

Transfer Byte Rate* Total bytes read and writtenper second to the volume.


None Statistics

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Attribute Type

Inodes Used Number of user-visible files(inodes) used. If the volume isrestricted or offline, a value 0returned.

inodes None Statistics

Used InodesPercentage

Percentage of user-visiblefiles (inodes) used.

Percentage(%)

None Statistics

Write Byte Rate Bytes written per second tothe volume since the lastcollect.


None Statistics

Write OperationRate

Number of write operationsper second.

operations/s

None Statistics

Write ResponseTime

Average response time forwrite operations.

Milliseconds (ms)


Response Time


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Cluster ModeNetApp Cluster Aggregate

Attributes

Name Description Unit Default Attribute Type

Available Capacity Total capacity notconsumed in the aggregate.

Terabytes(TB)

None Statistics

Available CapacityPercentage*

Percentage of capacity notconsumed in the aggregate.

Percentage(%)

None Statistics

Consumed Capacity Number of bytes actuallyconsumed in the aggregate.

Terabytes(TB)

None Statistics


Percentage of the capacitythat is actually consumed inthe aggregate.

Percentage(%)

Warning >80Alarm > 90

Statistics

Mirror Status Overall mirror status of theaggregate.



Availability


operations/s

None Statistics

Read Operation Rate Number of operation readper second.

operations/s

None Statistics

Space Reservation Status Indicates whether the spacereservation is enabled ornot.

{0 =Disabled; 1= Enabled}

None Availability

Status* Status of the aggregate. {0 = OK; 1 =Degraded; 2= Failed}


Availability

Total Files Total count of user-visiblefiles.


Used Files Number of user-visible filesused.


Write Operation Rate Number of write operationsper second.

operations/s

None Statistics


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NetApp Cluster CIFS

Attributes

Display Name Description Unit Default AlertConditions

Attribute Type

Administrative Status The current status of theCIFS service.

{0 = Up; 1 =Down}


Operation Rate* Total number of operationsper second.

operations/s

None Statistics

Read Operation Rate Number of read operationsper second.

operations/s

None Statistics

Read Response Time Average response time forread operations

Milliseconds (ms)


Response Time

Response Time* Average response time forall operations.

Milliseconds (ms)


Response Time


operations/s

None Statistics

Write Response Time Average response time forwrite operations.

Milliseconds (ms)


Response Time


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NetApp Cluster

Attributes

Name Decription Unit Default AlertConditions

Attribute Type

CIFS Operation Rate Number of CIFS operationsper second.

operations/s

None Statistics

Collection Status Status of the collection.Errors reported by thisparameter are only relatedto NetApp StorageMonitoring itself.


None Collection Status

Disk Transfer Byte Rate Total bytes read and writtenper second to the disk.


None Statistics

FCP Operation Rate Number of FCP operationsper second.

operations/s

None Statistics

HTTP Operation Rate Number of HTTP operationsper second.

operations/s

None Statistics

iSCSI Operation Rate Number of iSCSI operationsper second.

operations/s

None Statistics

Network Transfer ByteRate*

Total bytes read and writtenper second through thenetwork.


None Statistics

NFS Operation Rate Number of NFS operationsper second.

operations/s

None Statistics


operations/s

None Statistics

Port Count Number of physical ports inthe cluster.

Note: This value can be usedto know the number ofrequired licenses for themonitoring system

ports None Statistics

Power Consumption* Reports the electricityconsumption of the storagesystem.

Watts None Statistics

Spare Disk Count Number of spare disks inthe storage system.

disks 0 = Warning Statistics



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NetApp Cluster Disk

Attributes


Attribute Type


operations/s

None Statistics

Present Indicates whether thedevice is still present or notsince the last discovery.This parameter is updatedat each discovery.

{0 = No; 1 =Yes}



operations/s

None Statistics


Milliseconds (ms)


Response Time


Milliseconds (ms)


Response Time

Status Status of the disk. {0 = OK; 1 =Degraded; 2= Failed}


Availability


operations/s

None Statistics


Milliseconds (ms)


Response Time


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NetApp Cluster Ethernet Port

Attributes


Attribute Type

Bandwidth Utilization Percentage used of the availablebandwidth.

Percentage(%)

None Statistics

Collisions Packet Rate Number of collision of packetsper seconds.

packets/s

None Statistics

Inbound Bandwidth Utilization Percentage of inbound bandwidthused on the Ethernet port(received bytes).

Percentage(%)

None Statistics

Link Speed Actual speed of the Ethernet port. Gigabitspersecond(Gb/s)

None Statistics

Link Status Current status of the Ethernetport.

{0 =Plugged; 1=Unplugged}

1 =Warning

Statistics

Multicast Received Packet Rate Number of multicast packetsreceived per second.

packets/s

None Statistics

Multicast Sent Packet Rate Number of multicast packets sentper second.

packets/s

None Statistics

Multicast Transfer Packet Rate Total number of multicastpackets transferred per second(sent and received.)

packets/s

None Statistics

Outbound Bandwidth Utilization Percentage of outband bandwidthused on the Ethernet port (sentbytes).

Percentage(%)

None Statistics

Present Indicates whether the device isstill present or not since the lastdiscovery. This parameter isupdated at each discovery.

{0 =No; 1= Yes}

0 = Alarm

Availability

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Attribute Type

Received Byte Rate Bytes received per second. Megabytespersecond(MB/s)

None Statistics

Received Error Rate Number of errors per secondwhile receiving packets.

errors/s

None Statistics

Received Packet Dropped Rate Number of received packetsdropped per second.

packets/s

None Statistics

Received Packet Rate Number of packets received persecond.

packets/s

None Statistics

Sent Byte Rate Bytes sent per second. Mebagytespersecond(MB/s)

None Statistics

Sent Error Rate Number of errors per secondwhile sending packets.

errors/s

None Statistics

Sent Packet Rate Number of packets sent persecond.

packets/s

None Statistics

Transfer Byte Rate* Total bytes transferred persecond (sent and received).

Megabytespersecond(MB/s)

None Statistics

Transfer Error Rate Number of errors per secondwhile transferring packets.

errors/s

None Statistics

Transfer Packet Rate* Number of packets transferredper second.

packets/s

None Statistics


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NetApp Cluster Fan

Attributes


Attribute Type

Present Indicates whether the deviceis still present or not sincethe last discovery. Thisparameter is updated ateach discovery.

{0 = No; 1 =Yes}


Speed* Speed of the fan. Revolutionsper minute(RPM)

None Statistics

Status* Status of the fan. {0 = OK; 1 =Degraded; 2= Failed}


Availability


NetApp Cluster FC Port

Attributes


Attribute Type


Percentage used of the availablebandwidth.

Percentage(%)

None Statistics


Percentage of inbound bandwidth usedon the FC link (received bytes).

Percentage(%)

None Statistics

Link Speed Actual speed of the FC port. Gigabit persecond (Gb/s)

None Statistics

Link Status Indicates whether the link is up ordown.

{0 = Plugged;1 =Unplugged}

1 =Warning

Availability

Operation Rate* Total number of operations per second. operations/s None Statistics

Other OperationRate




Percentage of outband bandwidth usedon the FC link (sent bytes).

Percentage(%)

None Statistics

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Attribute Type


{0 = No; 1 =Yes}


Read OperationRate


Received Byte Rate Bytes received per second. Megabytesper second(MB/s)

None Statistics


None Statistics

Status Status of the FC port. {0 = OK; 1 =Degraded; 2 =Failed}

1 =Warning2 = Alarm

Availability

Transfer ByteRate*



None Statistics

Write OperationRate



NetApp Cluster Host Adapter

Attributes


Attribute Type

inUse Indicates whether theadapter is in use or not.

{0 = No; 1 =Yes}

None Statistics


operations/s

None Statistics

Present Indicates whether the deviceis still present or not sincethe last discovery. Thisparameter is updated ateach discovery.

{0 = No; 1 =Yes}


Read Byte Rate Bytes read per second fromthe host adapter since thelast collect.


None Statistics


operations/s

None Statistics

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Attribute Type

Transfer Byte Rate* Total bytes read and writtenper second to the hostadapter.


None Statistics

Write Byte Rate Bytes written per second tothe host adapter since thelast collect.


None Statistics


operations/s

None Statistics


NetApp Cluster iSCSI

Attributes


Attribute Type

ErrorPercentage*

iSCSI Protocol error percentage. Percentage(%)

None Statistics

* *Attributes marked with an asterisk are used by default when visualizing the corresponding monitor instance inTrueSight Operations Management.


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NetApp Cluster iSCSI Port

Attributes


Attribute Type

OperationRate*


ReadOperationRate


ReadResponseTime


Milliseconds(ms)

None Response Time

ResponseTime*


None Response Time

WriteOperationRate


WriteResponseTime*


Milliseconds(ms)

None Response Time


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NetApp Cluster LUN

Attributes


Attribute Type

Consumed Capacity Number of bytes actuallyconsumed in the LUN.

Gigabytes(GB)

None Statistics


operations/s

None Statistics

Other Operation Rate Total number of otheroperations per second.

operations/s

None Statistics

Read Byte Rate Bytes read per second fromthe LUN.


None Statistics


operations/s

None Statistics


Milliseconds (ms)


Response Time

Space Reservation Status Space reservation status. {0 =Disabled; 1= Enabled}

None Availability

Time Since Last Activity Number of days since anyactivity occurred on theLUN.

Days None Statistics

Transfer Byte Rate* Total bytes read and writtenper second to the LUN.


None Statistics

Write Byte Rate Bytes written per second tothe LUN.


None Statistics


operations/s

None Statistics



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NetApp Cluster NFS

Attributes


Attribute Type


operations/s

None Statistics


operations/s

None Statistics


Milliseconds (ms)


Response Time


Milliseconds (ms)


Response Time


operations/s

None Statistics


Milliseconds (ms)


Response Time


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NetApp Node

Attributes


Attribute Type

CIFS Operation Rate Total number of CIFS operations persecond.

operations/s

None Statistics

Disk Read Byte Rate Bytes read per second from the disk sincethe last collect.

Megabytes persecond(MB/s)

None Statistics

Disk Transfer ByteRate*



None Statistics

Disk Write Byte Rate Bytes written per second to the disk sincethe last collect.


None Statistics

FCP Operation Rate Total number of FCP operations persecond.

operations/s

None Statistics

HTTP OperationRate


operations/s

None Statistics

iSCSI OperationRate


operations/s

None Statistics

Network ReceivedByte Rate

Bytes received per second. Megabytes persecond(MB/s)

None Statistics

Network Sent ByteRate

Bytes sent per second. Megabytes persecond(MB/s)

None Statistics

Network TransferByte Rate*



None Statistics

NFS Operation Rate Total number of NFS operations persecond.

operations/s

None Statistics

Operation Rate Total number of operations per second. operations/s

None Statistics


{0 = No;1 = Yes}



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Attribute Type

ProcessorUtilization


Percentage (%)


Statistics

Read OperationRate


None Statistics

Read Response Time Average response time for read operations. Milliseconds(ms)


Response Time

Response Time Average response time for all operations. Milliseconds(ms)


Response Time

Uptime Amount of time the system has been upand running.

days None Statistics

Write OperationRate


None Statistics

Write ResponseTime


Milliseconds(ms)


Response Time



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NetApp Cluster Root Volume

Attributes


Attribute Type

Available Capacity Total capacity notconsumed in the volume.

Gigabytes(GB)

None Statistics



Percentage(%)

None Statistics


Gigabytes(GB)

None Statistics


operations/s

None Statistics

CIFS Read Byte Rate Bytes read per second viaCIFS from the volume sincethe last collect.


None Statistics

CIFS Read Operation Rate Number of read operationsper second.

operations/s

None Statistics

CIFS Read Response Time Average response time forread operations.

Milliseconds (ms)

Warning ≥30 Alarm ≥ 100

Response Time

CIFS Response Time Average response time forall CIFS operations.

Milliseconds (ms)


Response Time

CIFS Transfer Byte Rate Total bytes read and writtenper second via CIFS to thevolume.


None Statistics



None Statistics

CIFS Write Operation Rate Number of write CIFSoperations per second.

operations/s

None Statistics

CIFS Write Response Time Average response time forCIFS write operations.

Milliseconds (ms)


Response Time

Consumed Capacity Number of bytes actuallyconsumed in the volulme.

Gigabytes(GB)

None Statistics



Percentage(%)

None Statistics


operations/s

None Statistics


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Attribute Type

FCP Read Byte Rate Bytes read per second viaFCP from the volume sincethe last collect


None Statistics

FCP Read Operation Rate Number of FCP readoperations per second.

operations/s

None Statistics

FCP Read Response Time Average response time forFCP read operations.

Milliseconds (ms)


Response Time

FCP Response Time Average response time forall FCP operations.

Milliseconds (ms)


Response Time

FCP Transfer Byte Rate Total bytes read and writtenper second via FCP to thevolume.


None Statistics



None Statistics

FCP Write Operation Rate Number of write FCPoperations per second.

operations/s

None Statistics

FCP Write Response Time Average response time forFCP write operations.

Milliseconds (ms)


Response Time

FlexCache Read Byte Rate Bytes read per second fromthe FlexCache since the lastcollect.


None Statistics

FlexCache Write Byte Rate Bytes written per second toFlexCache since the lastcollect.


None Statistics

Inodes Used Number of user-visible files(inodes) used. If the volumeis restricted or offline, avalue 0 returned.


iSCSI Operation Rate Total number of blockprotocol operations persecond.

operations/s

None Statistics

iSCSI Read Byte Rate Bytes read per second viablock protocol from thevolume since the lastcollect.


None Statistics

iSCSI Read Operation Rate Number of block protocolread operations per second.

operations/s

None Statistics

iSCSI Read Response Time Average response time forblock protocol readoperations.

Milliseconds (ms)


Response Time

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Attribute Type

iSCSI Response Time Average response time forall block protocoloperations.

Milliseconds (ms)


Response Time

iSCSI Transfer Byte Rate Total bytes read and writtenper second via iSCSI to thevolume.


None Statistics

iSCSI Write Byte Rate Bytes written per second viaiSCSI to the volume since thelast collect.


None Statistics

iSCSI Write Operation Rate Number of iSCSI writeoperations per second.

operations/s

None Statistics

iSCSI Write Response Time Average response time iSCSIwrite operations.

Milliseconds (ms)


Response Time

Mirror Status Volume's mirror status. {0 = OK; 1 =Degraded; 2= Failed}


Availability


operations/s

None Statistics

NFS Read Byte Rate Bytes read per second viaNFS from the volume sincethe last collect.


None Statistics

NFS Read Operation Rate Number of NFS readoperations per second.

operations/s

None Statistics

NFS Read Response Time Average response time forNFS read operations.

Milliseconds (ms)


Response Time

NFS Response Time Average response time forall NFS operations.

Milliseconds (ms)


Response Time

NFS Transfer Byte Rate Total bytes read and writtenper second via NFS to thevolume.


None Statistics



None Statistics

NFS Write Operation Rate Number of write NFSoperations per second.

operations/s

None Statistics

NFS Write Response Time Average response time forNFS write operations.

Milliseconds (ms)


Response Time


operations/s

None Statistics


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Attribute Type



None Statistics


operations/s

None Statistics


Milliseconds (ms)


Response Time


Milliseconds (ms)


Response Time

SAN Operation Rate Total number of SANoperations per second.

operations/s

None Statistics

SAN Read Byte Rate Bytes read per second fromthe SAN since the lastcollect.


None Statistics

SAN Read Operation Rate Number of SAN readoperations per second.

operations/s

None Statistics

SAN Read Response Time Average response time forSAN read operations.

Milliseconds (ms)


Response Time

SAN Response Time Average response time forall SAN operations.

Milliseconds (ms)


Response Time

SAN Transfer Byte Rate Total bytes read and writtenper second via SAN to thevolume.


None Statistics



None Statistics

SAN Write Operation Rate Number of SAN writeoperations per second.

operations/s

None Statistics

SAN Write Response Time Average response time forSAN write operations.

Milliseconds (ms)


Response Time


Percentage of disk spacethat has been set aside asreserved for snapshotusage.

Percentage(%)


Statistics

Status Status of the volume. {0 = OK; 1 =Degraded; 2= Failed}


Availability

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Attribute Type



None Statistics

Used Inodes Percentage Percentage of user-visiblefiles (inodes) used.

Percentage(%)

None Statistics



None Statistics


operations/s

None Statistics


Milliseconds (ms)


Response Time


NetApp Cluster NVRAM

Attributes


Attribute Type


operations/s

None Statistics


Milliseconds (ms)


Response Time

Transfer Byte Rate Total bytes read and writtenper second to the NVRAM.


None Statistics



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NetApp Cluster Plex

Attributes


Attribute Type

Status* Status of the plex. {0 = OK ; 1 =Degraded 2= Failed}


Availability

Synchronized Indicates whether the plexis currently synchronizingor not.

{0 = No ; 1 =Yes}

None Statistics


NetApp Cluster Power Supply

Attributes

Display Name Description Unit Default AlertConditions

Attribute Type


{0 = No; 1 =Yes}


Status* Status of the power supply. {0 = OK; 1 =Degraded; 2= Failed}


Availability


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NetApp Cluster Processor

Attributes


Attribute Type


{0 = No; 1 =Yes}


Processor Utilization* Percentage of utilization ofthe CPU.

Percentage(%)


Statistics


NetApp Cluster Qtree

Attributes


Attribute Type

CIFS Operation Rate* Number of CIFS operationsper second.

operations/s

None Statistics

NFS Operation Rate* Number of NFS operationsper second to the qtree.

operations/s

None Statistics


operations/s

None Statistics

Other Operation Rate Number of other operationsper second.

operations/s

None Statistics



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NetApp Cluster Quota

Attributes


Attribute Type

Consumed Capacity Number of gigabytesactually consumed.

Gigabytes(GB)

None Statistics

Consumed Hard CapacityPercentage

Percentage of the hardcapacity that is actuallyconsumed.

Percentage(%)

None Statistics

Consumed Soft CapacityPercentage

Percentage of the softcapacity that is actuallyconsumed.

Percentage(%)

None Statistics

File Count Number of files countedtowards the hard and softlimit set on the quota.


Hard File Count Percentage Number of files inpercentage of the hardlimit.

Percentage(%)

None Statistics

Soft File Count Percentage Number of files inpercentage of the soft limit.

Percentage(%)

None Statistics

NetApp Cluster Shelf

Attributes


Attribute Type


{0 = No; 1 =Yes}


Status* Status of the shelf. {0 = OK; 1 =Degraded; 2= Failed}


Availability


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NetApp Cluster SIS Volume

Attributes


Attribute Type

Dense Files Number of dense files in theSIS volume.


Last Operation Size Data size processed in lastSIS operation.

Megabytes(MB)

None Statistics

Number Of Files Too Small Number of files found thatare too small to bededuplicated (compressed).


Saved Space Percentage* Percent saving because ofdeduplication.

Percentage(%)

None Statistics

Shared Saved Blocks Number of blocks saved bysharing in the SIS volume.

blocks None Statistics

SIS Duration Time since the last SISoperation has begun.


Space Condition LimitationCount

Number of timesdeduplication could nothappen because of out ofspace condition.

times None Statistics

Status* Status of the SIS volume. {0 = OK; 1 =Degraded; 2= Failed}

1= Warning2 = Alarm

Availability



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NetApp Cluster Snapmirror

Attributes


Attribute Type

Lag Amount of time since thelast Snapmirror transfer inseconds.


Last Transfer Duration Duration of the lastSnapMirror transfer inseconds.


Last Transfer Size Size of the last SnapMirrortransfer.

Gigabytes(GB)

None Statistics

Status* Status of the Snapmirror. {0 = OK; 1 =Degraded; 2= Failed}


Availability

Transfer Byte Rate* Total bytes read and writtenper second to theSnapmirror.


None Statistics


NetApp Cluster Temperature

Attributes


Attribute Type

Status* Status of the temperaturesensor.



Availability

Temperature* Current temperaturereading in degrees Celsius.

degreesCelsius (°C)

None Statistics

Temperature Status* Status of the temperaturesensor according to thetemperature thresholdssettings.



Availability


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NetApp Cluster Voltage

Attributes


Attribute Type

Status* Status of the voltage sensor. {0 = OK; 1 =Degraded;2 = Failed}


Availability


NetApp Cluster Volume

Attributes


Attribute Type

Available Capacity Total capacity notconsumed in the volume.

Gigabytes(GB)

None Statistics



Percentage(%)

None Statistics


Gigabytes(GB)

None Statistics


operations/s

None Statistics

CIFS Read Byte Rate Bytes read per second viaCIFS from the volume.


None Statistics

CIFS Read Operation Rate Number of read operationsper second.

operations/s

None Statistics

CIFS Read Response Time Average response time forread operations.

Milliseconds (ms)


Response Time

CIFS Response Time Average response time forall CIFS operations.

Milliseconds (ms)


Response Time

CIFS Transfer Byte Rate Total bytes read and writtenper second via CIFS to thevolume.


None Statistics


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Attribute Type



None Statistics

CIFS Write Operation Rate Number of write CIFSoperations per second.

operations/s

None Statistics

CIFS Write Response Time Average response time forCIFS write operations.

Milliseconds (ms)


Response Time

Consumed Capacity Number of bytes actuallyconsumed in the volume.

Gigabytes(GB)

None Statistics



Percentage(%)

None Statistics


operations/s

None Statistics

FCP Read Byte Rate Bytes read per second viaFCP from the volume sincethe last collect


None Statistics

FCP Read Operation Rate Number of FCP readoperations per second.

operations/s

None Statistics

FCP Read Response Time Average response time forFCP read operations.

Milliseconds (ms)


Response Time

FCP Response Time Average response time forall FCP operations.

Milliseconds (ms)


Response Time

FCP Transfer Byte Rate Total bytes read and writtenper second via FCP to thevolume.


None Statistics



None Statistics

FCP Write Operation Rate Number of write FCPoperations per second.

operations/s

None Statistics

FCP Write Response Time Average response time forFCP write operations.

Milliseconds (ms)


Response Time

FlexCache ReadByte Rate Bytes read per second fromthe FlexCache since the lastcollect.


None Statistics

FlexCache Write Byte Rate Bytes written per second toFlexCache since the lastcollect.


None Statistics

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Attribute Type

Inodes Used Number of user-visible files(inodes) used. If the volumeis restricted or offline, avalue 0 returned.


iSCSI Operation Rate Total number of blockprotocol operations persecond.

operations/s

None Statistics

iSCSI Read Byte Rate Bytes read per second viablock protocol from thevolume since the lastcollect.


None Statistics

iSCSI Read Operation Rate Number of block protocolread operations per second.

operations/s

None Statistics

iSCSI Read Response Time Average response time forblock protocol readoperations.

Milliseconds (ms)


Response Time

iSCSI Response Time Average response time forall block protocoloperations.

Milliseconds (ms)


Response Time

iSCSI Transfer Byte Rate Total bytes read and writtenper second via iSCSI to thevolume.


None Statistics

iSCSI Write Byte Rate Bytes written per second viaiSCSI to the volume since thelast collect.


None Statistics

iSCSI Write Operation Rate Number of iSCSI writeoperations per second.

operations/s

None Statistics

iSCSI Write Response Time Average response time iSCSIwrite operations.

Milliseconds (ms)


Response Time

Mirror Status Volume's mirror status. {0 = OK; 1 =Degraded; 2= Failed}


Availability


operations/s

None Statistics

NFS Read Byte Rate Bytes read per second viaNFS from the volume sincethe last collect.


None Statistics

NFS Read Operation Rate Number of NFS readoperations per second.

operations/s

None Statistics

NFS Read Response Time Average response time forNFS read operations.

Milliseconds (ms)


Response Time


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Attribute Type

NFS Response Time Average response time forall NFS operations.

Milliseconds (ms)


Response Time

NFS Transfer Byte Rate Total bytes read and writtenper second via NFS to thevolume.


None Statistics



None Statistics

NFS Write Operation Rate Number of write NFSoperations per second.

operations/s

None Statistics

NFS Write Response Time Average response time forNFS write operations.

Milliseconds (ms)


Response Time


operations/s

None Statistics



None Statistics


operations/s

None Statistics


Milliseconds (ms)


Response Time


Milliseconds (ms)


Response Time

SAN Operation Rate Total number of SANoperations per second.

operations/s

None Statistics

SAN Read Byte Rate Bytes read per second fromthe SAN since the lastcollect.


None Statistics

SAN Read Operation Rate Number of SAN readoperations per second.

operations/s

None Statistics

SAN Read Response Time Average response time forSAN read operations.

Milliseconds (ms)


Response Time

SAN Response Time Average response time forall SAN operations.

Milliseconds (ms)


Response Time

SAN Transfer Byte Rate Total bytes read and writtenper second via SAN to thevolume.


None Statistics

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Attribute Type



None Statistics

SAN Write Operation Rate Number of SAN writeoperations per second.

operations/s

None Statistics

SAN Write Response Time Average response time forSAN write operations.

Milliseconds (ms)


Response Time


Percentage of disk spacethat has been set aside asreserved for snapshotusage.

Percentage(%)


Statistics

Status Status of the volume. {0 = OK; 1 =Degraded; 2= Failed}


Availability



None Statistics

Used Inodes Percentage Percentage of user-visiblefiles (inodes) used.

Percentage(%)

None Statistics



None Statistics


operations/s

None Statistics


Milliseconds (ms)


Response Time



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NetApp Vserver

Attributes


Attribute Type

Operation Rate Total number ofoperations per second.

operations/s

None Statistics

Read Byte Rate Bytes read per second bythe vServer.


None Statistics

Read Operation Rate Number of readoperations per second.

operations/s

None Statistics

Status* Status of the vServer. {0 = OK; 1 =Degraded; 2= Failed}

1 =Warning2 = Alarm

Availability

Transfer Byte Rate* Total bytes transferredper second (sent andreceived) over thenetwork.


None Statistics

Write Byte Rate Bytes written per secondby the vServer.


None Statistics

Write Operation Rate Number of writeoperations per second.

operations/s

None Statistics


Troubleshooting ConnectivityIssues

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TrueSight Operations Management - NetApp Storage leverages the Data ONTAP API to collecthardware and performance information. Because some connectivity issues may exist and causeTrueSight Operations Management - NetApp Storage to fail, it is highly recommended to test theconnection to the Data ONTAP API before contacting the Sentry Support Team.

To troubleshoot connectivity issues:

1. Download the connection tool required from the Sentry Software Website (Downloadssection of your product). Please note that the connection tool requires Java v1.6 or higher.

2. Run the command java -jar NetApp-Connection-Tool_v1.2.00.jar to launch the connectiontool.

3. Enter the information required to connect to the system and click Test Connection.

4. Wait for the test to complete. If a connectivity issue is detected, an error message willappear. In this case, the issue encountered does not concern TrueSight OperationsManagement - NetApp Storage. Check your configuration to diagnose the source of theissue.

5. Click Save As to export the connection test results into a txt file. You can then send thisinformation to the Sentry Support Team.

http://www.sentrysoftware.com/Products/index.asp

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Index

- A -Aggregate

Capacity 53

Disk Space Consumption 53

Space Reservation 46Annotate

Graph 32Atrributes

Operation Rate 63

Read Operation Rate 63

Read Response Time 63

Response Time 63

Status 63

Write Operation Rate 63

Write Response Time 63Attibutes 59

Attributes 104, 105, 113, 114, 115

Active Processors 106

Administrative Status 95

Available Capacity 62, 89, 94, 108, 118

Available Capacity Percentage 62, 89, 94,108, 118

Bandwidth Utilization 67, 69, 98, 100

Capacity 89, 108, 118

CIFS Operation Rate 64, 71, 82, 89, 96,106, 108, 114, 118

CIFS Read Byte Rate 89, 108, 118

CIFS Read Operation Rate 89, 108, 118

CIFS Read Response Time 89, 108, 118

CIFS Response Time 89, 108, 118

CIFS Transfer Byte Rate 89, 108, 118

CIFS Write Byte Rate 89, 108, 118

CIFS Write Operation Rate 89, 108, 118

CIFS Write Response Time 89, 108, 118

Collection Status 61, 71, 96

Collisions Packet Rate 67, 98

Connected Initiators Count 69, 100

Consumed Capacity 62, 75, 83, 89, 94,108, 115, 118

Consumed Capacity Percentage 62, 89, 94,108, 118

Consumed Hard Capacity Percentage 83,115

Consumed Soft Capacity Percentage 83,115

CPU Utilization 88

CRC Error Rate 69, 100

Dense Files 84, 116

Discarded Frame Rate 69, 100

Disk Read Byte Rate 64, 106

Disk Read Bytes 106

Disk Transfer Byte Rate 64, 71, 96, 106

Disk Transfer Bytes 106

Disk Write Byte Rate 64, 106

Disk Write Bytes 106

Error Percentage 102

FCP Operation Rate 64, 71, 89, 96, 106,108, 118

FCP Protocol Error Rate 69, 100

FCP Read Byte Rate 89, 108, 118

FCP Read Operation Rate 89, 108, 118

FCP Read Response Time 89, 108, 118

FCP Response Time 89, 108, 118

FCP Transfer Byte Rate 89, 108, 118

FCP Write Byte Rate 89, 108, 118

FCP Write Operation Rate 89, 108, 118

FCP Write Response Time 89, 108, 118

File Count 83, 115

FlexCache Read Byte Rate 89, 108

FlexCache ReadByte Rate 118

FlexCache Write Byte Rate 89, 108, 118

Hard File Count Percentage 83, 115

HTTP Operation Rate 64, 71, 96, 106

in Use 72

Inbound Bandwidth Utilization 67, 69, 98,100

Inodes Used 89, 108, 118

inUse 101

iSCSI Operation Rate 64, 71, 89, 96, 106,108, 118

iSCSI Read Byte Rate 89, 108, 118

iSCSI Read Operation Rate 89, 108, 118

iSCSI Read Response Time 89, 108, 118

iSCSI Response Time 89, 108, 118

iSCSI Transfer Byte Rate 89, 108, 118

iSCSI Write Byte Rate 89, 108, 118

iSCSI Write Operation Rate 89, 108, 118

iSCSI Write Response Time 89, 108, 118

Lag 85, 86, 117

Last Operation Size 84, 116

Last Transfer Duration 85, 86, 117

Last Transfer Size 85, 86, 117

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Attributes 104, 105, 113, 114, 115

Link Speed 69, 98, 100

Link Status 67, 69, 98, 100

Mirror Status 62, 89, 94, 108, 118

Multicast Received Packet Rate 67, 98

Multicast Sent Packet Rate 67, 98

Multicast Transfer Packet Rate 67, 98

Network Received Byte Rate 64, 88, 106

Network Received Bytes 106

Network Sent Byte Rate 64, 88, 106

Network Sent Bytes 106

Network Transfer Byte Rate 64, 71, 88, 96,106

Network Transfer Bytes 106

NFS Operation Rate 64, 71, 82, 89, 96,106, 108, 114, 118

NFS Read Byte Rate 89, 108, 118

NFS Read Operation Rate 89, 108, 118

NFS Read Response Time 89, 108, 118

NFS Response Time 89, 108, 118

NFS Transfer Byte Rate 89, 108, 118

NFS Write Byte Rate 89, 108, 118

NFS Write Operation Rate 89, 108, 118

NFS Write Response Time 89, 108, 118

Number Of Files Too Small 84, 116

Opened Sessions 76

Operation Rate 62, 64, 66, 69, 71, 72, 73,75, 77, 78, 82, 88, 89, 94, 95, 96, 97, 100,101, 103, 106, 108, 112, 114, 118, 123

Other Operation Rate 69, 75, 82, 88, 100,114

Outbound Bandwidth Utilization 67, 69, 98,100

Port Count 71, 96

Power Consumption 71, 96

Present 64, 66, 67, 68, 69, 72, 80, 81, 83,97, 98, 100, 101, 106

Processor Utilization 64, 81, 106

Read Byte Rate 67, 72, 73, 75, 88, 89, 101,108, 118, 123

Read Bytes 67

Read Operation Rate 62, 64, 66, 69, 72,73, 75, 77, 88, 89, 94, 95, 97, 100, 101, 103,106, 108, 118, 123

Read Response Time 64, 66, 73, 77, 89,95, 97, 103, 106, 108, 118

Received Byte Rate 69, 98, 100

Received Error Rate 67, 98

Received Packet Dropped Rate 67, 98

Received Packet Rate 67, 98

Response Time 64, 66, 73, 75, 77, 78, 89,95, 97, 103, 106, 108, 112, 118

SAN Operation Rate 89, 108, 118

SAN Read Byte Rate 89, 108, 118

SAN Read Operation Rate 89, 108, 118

SAN Read Response Time 89, 108, 118

SAN Response Time 89, 108, 118

SAN Transfer Byte Rate 89, 108, 118

SAN Write Byte Rate 89, 108, 118

SAN Write Operation Rate 89, 108, 118

SAN Write Response Time 89, 108, 118

Saved Space Percentage 84, 116

Sent Byte Rate 69, 98, 100

Sent Error Rate 67, 98

Sent Packet Rate 67, 98

Shared Saved Blocks 84, 116

SIS Duration 84, 116

Snapshot Reserved Capacity Percentage 89, 108, 118

Soft File Count Percentage 83, 115

Space Condition Limitation Count 84, 116

Space Reservation Status 62, 75, 94

Spare Disk Count 71, 96

Speed 68, 100

Status 62, 66, 68, 69, 74, 79, 80, 83, 84,85, 86, 87, 88, 89, 94, 97, 100, 103, 108,113, 116, 117, 118, 123

Synchronized 79, 113

Temperature 87, 117

Temperature Status 87, 117

Time Since Last Activity 75

Total Files 62, 94

Transfer Byte Rate 67, 69, 72, 73, 75, 78,85, 86, 88, 89, 98, 100, 101, 108, 112, 117,118, 123

Transfer Bytes 67, 75

Transfer Error Rate 67, 98

Transfer Packet Rate 67, 98

Uptime 106

Used Files 62, 94

Used Inodes Percentage 89, 108, 118

Write Byte Rate 67, 72, 73, 75, 88, 89,101, 108, 118, 123

Write Bytes 67

Write Operation Rate 62, 64, 66, 69, 72,73, 75, 77, 88, 89, 94, 95, 97, 100, 101, 103,106, 108, 118, 123

Write Response Time 64, 66, 73, 77, 89,95, 97, 103, 106, 108, 118

Automatic Reporting 30

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- C -Capacity

Available 53Component Installation package

creating 18

downloading 19Configuration variables

collectionHubHeapSizeMax 28

collectionHubHeapSizeMin 28

collectionHubOverrideJavaCommandLine 28

defaultReinitializationOptions 28

disableJRECheck 28

disablePslExecuteBugWorkaround 28

forceClassicConfigMode 28

javaPassword 28

javaPath 28

javaUsername 28

pausedObjectList 28

productVersion 28

pscommand 28

removedObjectList 28

retryDiscoveryAfterNTimes 28

startupDelay 28Configure

Alert Actions 32

Annotations 32Configuring Monitor Thresholds 33

Configuring thresholds 32

Connectivity

Issues 125

- D -Deleting a Threshold Configuration 34

Disk Space

Consumption 53Downloading 19

- E -Editing a Threshold Configuration 34

- F -Features 10

- G -Goals 10

Graph

Annotate 32

- I -Importing the Monitoring Solution 17

Installing 19

Installing the Monitoring Solution 16

Issues

Connectivity 125

Troubleshooting 125

- L -LUN

Space Reservation 46

- M -Monitor thresholds 32

Monitor Types 59

NetApp Aggregate 62

NetApp CIFS 63

NetApp Cluster 96

NetApp Cluster Aggregate 94

NetApp Cluster CIFS 95

NetApp Cluster Disk 97

NetApp Cluster Ethernet Port 98

NetApp Cluster Fan 100

NetApp Cluster FC Port 100

NetApp Cluster Host Adapter 101

NetApp Cluster iSCSI 102

NetApp Cluster iSCSI Port 103

NetApp Cluster LUN 104

NetApp Cluster NFS 105

NetApp Cluster NVRAM 112

NetApp Cluster Plex 113

NetApp Cluster Power Supply 113

NetApp Cluster Processor 114

NetApp Cluster Qtree 114

NetApp Cluster Quota 115

NetApp Cluster Root Volume 108

NetApp Cluster Shelf 115

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Monitor Types 59

NetApp Cluster SIS Volume 116

NetApp Cluster Snapmirror 117

NetApp Cluster Temperature 117

NetApp Cluster Voltage 118

NetApp Cluster Volume 118

NetApp Controller 64

NetApp Disk 66

NetApp Ethernet Port 67

NetApp Fan 68

NetApp FC Port 69

NetApp Filer 71

NetApp Filers KM 61

NetApp Host Adapter 72

NetApp iSCSI 73

NetApp iSCSI Port 74

NetApp LUN 75

NetApp NDMP 76

NetApp NFS 77

Netapp Node 106

NetApp NVRAM 78

NetApp Plex 79

NetApp Power Supply 80

NetApp Processor 81

NetApp Qtree 82

NetApp Quota 83

NetApp Shelf 83

NetApp SIS Volume 84

NetApp Snapmirror 85

NetApp Snapvault 86

NetApp Temperature 87

NetApp vFiler 88

NetApp Voltage 89

NetApp Volume 89

NetApp Vserver 123

- O -Overview 10

- P -Package 18, 19

PATROL Event

Specific 32

Standard 32

STD_41 32

- R -Reports

scheduling 30

- S -Scheduling

Reports 30Space Reservation

Aggregate 46

LUN 46Spare Disks 36

- T -Thresholds 32, 33

Troubleshooting

Connectivity Issues 125

- V -Volume

Capacity 53

Disk Space Consumption 53Volumes

Busiest 48

About Sentry Software™Sentry Software, a strategic Technology Alliance Partner of BMC Software, providescomprehensive multi-platform monitoring solutions that enable management of thehardware and software aspects of all servers and SANs and covering up to 100 % ofcustom applications within the BMC ProactiveNet Performance Managementenvironment. Sentry Software also develops adapters for BMC Atrium Orchestrator thatenables IT administrators to automate the execution of common requests and tasks thatoccur in the daily course of IT operations. Combined with BMC’s servers and networkautomation tools, the adapters allow IT administrators to implement provisioning anddecommissioning workflows that cover all layers of their IT infrastructure. Finally, SentrySoftware designs connectors that bring storage capacity metrics into BMC TrueSightCapacity Optimization to ensure IT administrators that their storage infrastructure isproperly sized for their current and future needs.

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