use cases of dqf

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Use Cases of DQF Catherine Dove (Z-Axis) Mark Davidson (Red Hat) Richard Sikes (Content Rules)

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Page 1: Use Cases of DQF

Use Cases of DQF

Catherine Dove (Z-Axis)Mark Davidson (Red Hat)

Richard Sikes (Content Rules)

Page 2: Use Cases of DQF

Mark Davidson Richard SikesSenior Linguistic Consultant

Content Rules, [email protected]

Catherine DoveSr Director, Localization

Z-Axis Tech Solutions [email protected]

Marketing Localization Content Manager

Red [email protected]

Panelists

Page 3: Use Cases of DQF

Rumor has it that your translations aren’t very good.

Page 4: Use Cases of DQF

Discussion

• Past/Present– Catherine– Mark– Richard

• Future Vision– Catherine– Mark– Richard

Page 5: Use Cases of DQF

Past and Present: Catherine

• At the beginning, One size fits all• Made use of DQF Categories• Used Different Quality Models

– Type of Content– Needs of Resources– Resources for Review

Page 6: Use Cases of DQF

Past and Present: Catherine

Tier 3

Tier 2

Tier 1

Tier 0

HIGHEST LEVEL REGISTER AND STYLE REQUIRED. TRANS-CREATION, PLUS QA

HIGH LEVEL REGISTER AND STYLE REQUIRED. TECHNICAL, MARKETING AND LEGAL TRANSLATION AND MACHINE TRANSLATION POST-EDITING (MTPE), PLUS QAMEDIUM LEVEL REGISTER AND STYLE REQUIRED. TECHNICAL TRANSLATION AND MTPE, PLUS QALOW LEVEL REGISTER AND STYLE REQUIRED. TECHNICAL TRANSLATION AND MTPE, PLUS PARTIAL QA

BANNERS, TAGLINES & SLOGANS, SOCIAL MEDIA COPIES, ADDS

INTERNAL TRAINING MATERIALS, PRODUCT UI

TECHNICAL DOCUMENTS

MARKETING COLLATERALS, EXTERNAL TRAINING MATERIALS, LEGAL

Tier 4

TRANSLATION MUST BE UNDERSTANDABLE. LIGHT MTPE OR RAW MT

INTERNAL COMMUNICATI

ONS

Page 7: Use Cases of DQF

Past and Present: Mark

Sampling Amounts

Page 8: Use Cases of DQF

Past and Present: MarkFluency/Adequacy as Proxy for Overall Usability

Page 9: Use Cases of DQF

Past and Present: Mark

Sampling Amounts

Page 10: Use Cases of DQF

Past and Present: Mark

Topology as Absolute Scores

Page 11: Use Cases of DQF

Past and Present: MarkTopology Relative to Wordcount

Page 12: Use Cases of DQF

Past and Present: Mark

Topology Percentages Across All Languages

Page 13: Use Cases of DQF

Source English Audit - What We Did

• .HTML files and translation memory (TM) files• Used Acrolinx content optimization software• Compared content to 100+ best practice writing rules

• Chicago Manual of Style• Microsoft Style Guide

• Analyzed Source Errors

Past and Present: Richard

Page 14: Use Cases of DQF

Past and Present: Richard

Grammar Errors

• Adjective vs Noun• Subject Verb Agreement

Style Errors

• Sentences Too Long• Simplify Word• Avoid Modal Verbs

Most Frequent Error Types in Source

Page 15: Use Cases of DQF

Past and Present: Richard

Grammar Errors

Page 16: Use Cases of DQF

Style errors

HTML Translation Memory

Past and Present: Richard

Page 17: Use Cases of DQF

Subject Verb Agreement Examples

• Over 20 years of experience has given Red Hat a unique…

• The portability of mobile devices lend themselves to a broader range of usage scenarios.

• Open source software project that leverage development testing continue to increase true quality of their software, such that they have raised the bar from the entire industry.

Past and Present: Richard

Page 18: Use Cases of DQF

Adjective vs Noun Examples

• High quality lab environment promoting• Contact us to learn more about on site team training• Configuring resources with the command line interface• To be eligible to receive a 20% discount off of any last minute deals, participant

must register through the 'Last minute deals' offer page.• Access to the newest course versions so you and your team

have up to date knowledge.• A healthcare insurance company that prides itself on offering innovative and

affordable services wanted to automate and streamline its paper based claim submissions process.

Past and Present: Richard

Page 19: Use Cases of DQF

Sentence Too Long Examples

• The combination of Red Hat technologies, the innovations taking place inside our organization, and developments in the healthcare industry are all converging at exactly the right time for us to do that. (32 words)

• From reliable and cost-effective storage to internal platforms for cloud and virtualization services, HP and Red Hat help eliminate manual procedures and allow appropriate migration, so companies can be more successful. (31 words)

• Typically, if you need to change the business rules in an app—to customize offers or comply with a new law, for example—you have to recode and redeploy the app. (32 words)

Past and Present: Richard

Page 20: Use Cases of DQF

Avoid Modal Verb Examples

• Training units are valid for 1 year from purchase and may be redeemed individually.

• Training units are valid for 1 year from purchase and can be redeemed individually.

• Open enrollment sessions may be available in some regions.

• Open enrollment sessions are available in some regions.

Past and Present: Richard

Page 21: Use Cases of DQF

Simplify Word Examples

• Implement a pilot to address a majority of your use cases. • Implement a pilot to address most of your use cases.

• Because OpenStack is dependent on its underlying Linux operating system for everything from service operation and access

• Because OpenStack depends on its underlying Linux operating system for everything from service operation and access

Past and Present: Richard

Page 22: Use Cases of DQF

Recommendations

• Shorten sentences• Pay attention to hyphenation• Use simple words• Avoid modal verbs• Update style guide• Clean translation memory

Past and Present: Richard

Page 23: Use Cases of DQF

Future Vision

• Catherine– Using Translation Tools in Conjunction with DQF

• Automation, automation, automation...– Overcoming Adoption Resistance

• Post-Editing

• Mark– DQF integration with TMS– TM sanitization and periodic audit

• Richard– Do more research into possible collelation between source

and target error types.

Page 24: Use Cases of DQF