using a wiki to revolutionize your museum
TRANSCRIPT
Janice KleinExecut ive D i rector , Museum Assoc ia t ion o f Ar izona
Dan LeeAss is tant L ibrary Manager, Chandler Pub l i c L ibrary
Jody CragoMuseum Admin is trator , Chandler Museum
Tiffani EgnorCurator o f Educat ion , Chandler Museum
Nate MeyersCurator o f Co l lect ions , Chandler Museum
USING A WIKI TO REVOLUTIONIZ
E YOUR MUSEUM
Suburb of Phoenix
CHANDLER IN CONTEXT
25 Miles
Population: 263,000 Larger than Tacoma; Spokane; Eugene; Oxnard;
Glendale, CA; Salt Lake City
Boom town of the 1990sChandler Museum is one of two museums
Three full time staff members Volunteer organization → Professional staff in 2008 Three sites
CHANDLER IN CONTEXT
THE BIRTH OF A WIKI
Chandler Arizonan Newspaper
Collaboration
What else can it do?
WhatWhoWhenWhereWhy
WIKI WALK
Searchable
Navigation
Buttons
Join the Digital Community
Newspaper Accessibility not preservation project server space limited resources reliance on volunteers
INTENDED RESULTS
Organic Growth project based interest based unlimited number of projects
UNINTENDED RESULTS
Relaxation of Institutional Control Processes
UNINTENDED RESULTS
More Product, Less Process (MPLP)
UNINTENDED RESULTS
Ease of Use
UNINTENDED RESULTS
Increased Collection Donations
UNINTENDED RESULTS
Elevated Visibility community buy-in
UNINTENDED RESULTS
Financial Support
UNINTENDED RESULTS
It Will Never Be Complete
UNINTENDED RESULTS
Ease of UseRelaxation of Institutional Control Processes Organic Growth
project based interest based unlimited number of projects
More Product, Less Process (MPLP) Increased Collection DonationsFinancial SupportElevated Visibility
community buy-in It Will Never Be Complete
UNINTENDED RESULTS
Considering it one of our LocationsProvides 24/7 AccessWeb of Information
leads to surprising connections results in new research and interpretation
REVOLUTIONIZING MUSEUM OPERATIONS
Flexibility in Volunteer Scheduling
REVOLUTIONIZING MUSEUM OPERATIONS
Additional Resources for ExhibitsFulfill Research RequestsPublic Engagement
REVOLUTIONIZING MUSEUM OPERATIONS
Educational Materials for Teachers
REVOLUTIONIZING MUSEUM OPERATIONS
Considering it one of our Locations24/7 AccessWeb of Information
leads to surprising connections results in new research and interpretation
Public EngagementFlexibility in Volunteer SchedulingAdditional Resources for ExhibitsEducational Materials for TeachersFulfill Research Requests
REVOLUTIONIZING MUSEUM OPERATIONS
ControlExtensive processPerfection and/or completion – “good enough”AuthorityDigitization for preservationHow we interact with the public – online vs. in-personStaff time: screens over walls
WHAT THE MUSEUM GIVES UP FOR A PROJECT LIKE THIS
YES!Change the way you achieve your missionRelevance in a digital worldMakes the Museum accessible any time from anywhere Increased access = increased preservation OR sharing
is caringProvides multiple points of entryAccommodates multiple learning stylesProject is far from perfect – we know where the warts
are, but for users it provides a window into a world that was previously inaccessible
IS IT WORTH IT?
SMALL MUSEUM SUCCESS STORY
QUESTIONS