U.S. VISA APPLICATION – UPDATED 21 September 2011 The U.S. Embassy has announced that with immediate effect, payment of the US visa application fee can only be made at Standard Chartered Bank. The application fee is SGD182. Fee Payment Options Cash at Bank

You can pay your visa application fee in cash at any Standard Chartered Bank branch (please

refer to the last page for a list of Standard Chartered Bank branches). You must bring your

passport or a copy of your passport's bio page to the bank when you pay the visa fee. At the bank,

you must write your passport number, fee payment amount and your telephone number on the US

visa fee collection slip available at Standard Chartered Bank. After receiving your payment, the

bank will give you a receipt.

Online Payment

If you have an account with Standard Chartered Bank you may choose to pay your visa application

fee online using Standard Chartered's online bill pay service at http://www.ustraveldocs.com/US-

Singapore/UI/BankGating/Gating.aspx.

Note: It is important that you correctly type your payment code (also called a UID) into the online

payment form when you pay your fee online. The payment code is created after you create your

online profile at the beginning of the online payment process. This code verifies your payment and

allows you to schedule your visa interview.

After you have paid the visa application fee, please keep the Standard Chartered Bank fee receipt.

Your visa application fee is non-refundable and you cannot transfer it to another person. The

receipt is valid for one year from the date of payment and allows you to schedule your interview at

the U.S. Embassy. If your receipt expires, you will not be able to schedule an interview, and you

must pay the fee again and begin the process anew.

Scheduling Your Interview

You must wait for 4 hours from the time you paid your fee before you can schedule your interview.

You can schedule your appointment online at http://www.ustraveldocs.com/sg/sg-niv-

appointmentschedule.html or contact the call center at 800 8523 800 (Monday - Friday from 8am to

8pm). You can also email support-singapore@ustraveldocs.com for any visa related queries.

In order to schedule an appointment, you must have the following information and documents

available:

A passport valid for travel to the United States with a validity date of at least six months Standard Chartered Bank fee receipt DS-160 confirmation page E-mail address

Collection of Visa Once your visa is approved, the Aramex courier service will return your passport at the address you specified when you scheduled your appointment. There are also options for self-collection of the visa at specific Aramex stations should you prefer, and you are allowed to change either delivery or self-collection options until midnight of your interview date. DS-160 The DS-160 form can be assessed via the following link: https://ceac.state.gov/genniv/. Instructions on how to use the form and a detailed FAQ can be found at the following link: http://travel.state.gov/visa/forms/forms_4401.html. Please note the following:

1. You do not need a photo to complete the online application. However, please bring one hard copy of a 5 x 5 photo to your interview. Photo specifications can be found at the following link: http://travel.state.gov/visa/visaphotoreq/visaphotoreq_5334.html.

2. Only the Form DS-160 will be accepted; you will not be permitted to attend your

interview without a DS-160 confirmation page. Once completed, the information in the DS-160 will be electronically transmitted. The applicant must then print the confirmation page that includes some biographical information and a bar code confirmation number. Applicants must bring the DS-160 confirmation page to their interview. You will not be permitted to interview for a visa without this confirmation page.

3. You do not need to bring a printed copy of your DS-160 to the Consular Section. You

would only need to bring the confirmation page, along with any other required/recommended documents, the list of which can be found on the same FAQ page (http://travel.state.gov/visa/forms/forms_4401.html, click on the link ‘What documents do I need to have with me while I complete the DS-160?).

4. The DS-160 will not permit applicants to skip questions. Failure to correctly answer

questions will prevent you from submitting the application.

5. You are still required to bring a passport photo to your interview, as well as payment

for fees and supporting documentation.

6. You will still be interviewed by a consular officer, when applicable, before you may receive a visa.

7. Processing time for approved visas will continue to be three working days including

the day of the interview.

8. As you fill up the visa application, save a copy on your hard drive and "save" often. (Click Save Save application to file Save As save it to your thumbdrive or your Desktop). Fill out all required information completely and correctly, including selecting the appropriate visa type. Significant errors or information marked as "N/A", "Nil", etc. may result in your application being rejected at the time of your interview. This would require you to complete the entire application again and to reschedule your interview.

It is important to note that applicants who arrive for an interview with errors in their form may be sent away to fill out a new form. The Embassy does not have authority to make changes to many of the fields in the application once it has been submitted electronically. Therefore, applicants are strongly advised to carefully proofread their applications before hitting the “submit” button.

Obtain the Company Letter You would need to obtain a Company issued letter. You can approach our Crew Services Helpdesk at STC 03A to obtain the letter. Claiming of Visa Fees

1) Submit your claim via ESS 2) Print a copy of your ESS claim form and submit it together with your Standard Chartered

bank fee receipt and visa receipt to our Crew Services Helpdesk at STC 03A for our processing.

3) Should the visa receipt not be returned, crew can request for the receipt from the officer after the interview.

Click here

Select accordingly.

Fill up your personal details accordingly.

Click “Next” to proceed to the next page

“Save” every 15 minutes to avoid unexpected data loss

Fill up your personal details accordingly. Select “Does Not Apply” whenever relevant.

Enter your address, telephone number and email address accordingly.

Remember to “Save” often

Click “Next” to proceed to the next page

Enter your passport details accordingly.

1. Choose “CREWMEMBER (D)”. Wait for the box below to appear.

2. Choose “CREWMEMBER (D)”

Provide a best estimate if unsure

Fill up the details accordingly.

Enter the address of any crew hotel in USA.

Fill up the details accordingly

Select “No”

Give your best estimate of 5 US visits. The dates do not have to be exact if you cannot remember.

Answer the questions pertaining to your US visa accordingly.

Provide the details of any SIA station manager in USA.

Fill up your family details accordingly

Fill up your family details accordingly

Fill up your family details accordingly

Fill up accordingly

Fill up accordingly

Fill up accordingly

Enter National Service/other military details here

Fill up accordingly

Fill up accordingly

Fill up accordingly

Fill up accordingly

Fill up accordingly

Fill up accordingly

Fill up accordingly

List of photo studios that are aware of US passport photo requirements

(information obtained from the website of the US Embassy in Singapore)

K-100 Color Photo Service Centre

5, Coleman Street

#B1-29 (Excelsior Hotel)

Singapore 179805

Tel: 6338-4445

Hours: 10am – 7pm Mon – Fri / 10am – 5pm Sat

Colour Junction Kodak Express

163 Tanglin Road

#B1-05 Tanglin Mall

Singapore 247933

Tel: 6235-7305

Hours: 10am – 8.30pm on – Sat / 10am – 8pm Sun

Raffles Photographers

16A Duxton Road

Singapore 089482

Tel: 6324-4423

Hours: 10am – 8pm Mon – Sun

or

Block 4 Queen’s Road

#02-121

Singapore 260004

Tel: 6479-7825

Hours: 10am – 5pm Tuesday – Sunday / Closed on Monday

35mm Color Lab Pte Ltd

733 Bukit Timah Road

#0-06 2nd Avenue Junction

Singapore 269748

Tel: 6467-5535 / 6467-6800

Hours: 9.30am – 8pm Mon – Fri / 9.30am – 5pm Sat

Team 2 Photo Studio

211 Holland Road

Holland Road Shopping Centre #03-36

Singapore 278967

Tel: 6469-6596

Hours 10am – 7pm Mon – Sat / 1pm – 4pm Sun

Standard Chartered Bank Branches

Battery Road 6 Battery Road Singapore 049909 9.30am - 7.00pm

Marina Bay 8 Marina Boulevard #01-01 Singapore 018981

Marine Parade * Block 87 Marine Parade Central #01-500 Singapore 440087

Scotts Mall 1 Scotts Road #01-01 Shaw Centre Singapore 228208

Holland Village

261 Holland Avenue

Singapore 278986

Serangoon Garden

67 Serangoon Garden Way

Singapore 555963

Bedok Block 210 New Upper Changi Road #01-703/705 Singapore 460210

ION Orchard 2 Orchard Turn #B1-16 ION Orchard Singapore 238801

Tampines * 3 Tampines Central 1 #01-01 Abacus Plaza Singapore 529540

Bukit Timah 2 Hill View Road Singapore 669317

nex Serangoon 23 Serangoon Central #03-02 nex Singapore 556083

Woodlands * 900 South Woodlands Drive #02-07 Woodlands Civic Centre Singapore 730900

Upper Thomson 246R Upper Thomson Road Singapore 574370

Hougang Block 210 Hougang Street 21 #01-251/253 Singapore 530210

Sixth Avenue 795/797 Bukit Timah Road Singapore 269766

VivoCity 1 Harbourfront Walk #B2-01 and #01-03 Singapore 098585

Jurong Block 66 Yung Kuang Road #01-83/91 Singapore 610066

Suntec City Mall 3 Temasek Boulevard #02-108/110/112 Suntec City Mall Singapore 038983

Monday to Sunday Marine Parade* Tampines* Woodlands* Suntec City Mall ION Orchard nex Serangoon Vivo City

10.00am - 8.00pm 10.00am - 8.00pm 10.00am - 8.00pm 11.00am - 9.00pm 11.00am - 9.00pm 11.00am - 9.00pm 11.00am - 9.00pm

Monday to Friday Battery Road Bedok Road Marina Bay Sixth Avenue All other branches

9.30am - 7.00pm 9.30am - 5.00pm 10.00am - 7.00pm 11.00am - 8.00pm 9.30am - 3.30pm

Saturday Battery Road and Marina Bay Bedok and Sixth Avenue All other branches

Closed 9.30am - 1.00pm 9.30am - 11.30am

* Marine Parade, Tampines and Woodlands are closed during public holidays.