virtualized communications: getting there quickly … · 2016. 6. 10. · virtualized...
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© 2016 Avaya Inc. All right reserved 4
INTRODUCING AVAYA POD Fx:
VIRTUALIZED INFRASTRUCTURE FOR AVAYA APPLICATIONS
Avaya on Avaya Qualified Solution
Networking
Media Services
Video/Conferencing
Access Control
Compute
Storage
Team Engagement
Customer Engagement ScopiaTM Video Suite
Management Suite
Virtualized Infrastructure
© 2016 Avaya Inc. All right reserved 5
THE “EASY BUTTON” FOR VIRTUALIZED UC/CC/VIDEO
Designed with
Industry’s Top Vendors
Best of Breed
Interoperability, scaling and
capacity testing complete
Validated
Only solution specifically
designed around Avaya
Applications
Real-Time Optimized
Delivered rack, stacked, cabled
and custom configured
Pre-Built
Purpose-built tools for
management of the entire stack
Integrated Management
Single call to Avaya for the entire
stack
Integrated Support
© 2016 Avaya Inc. All right reserved 6
COMMUNICATIONS WITHIN IT’S OWN SANDBOX
IN THE DATA CENTER
© 2016 Avaya Inc. All right reserved 7
THE VALUE PROPOSITION – CUSTOMER FEEDBACK !!
Accelerate the business while driving out complexity
Increase capacity and scale in less footprint “With the Pod Fx we’ve been able to consolidate 60 servers down to 10 – taking a
tremendous amount of infrastructure costs out of our budget” – large ISP in NA
Improved time to service; rapid, risk free deployment “The Pod Fx shortened our time-to-market significantly. We were able to turn up live agents on
the system within days of being deployed.” – CSP in NA
Reduced TCO and simplified operations “Over 5 years the Pod Fx solution will save us $600,000 over a DIY approach. We
will then able to pass along this cost savings to our customers.” – CSP in NA
© 2016 Avaya Inc. All right reserved 8
ARCHITECTED FOR NON-STOP OPERATIONS
High Availability Architecture
5-9’s available hardware with complete redundancy
– Redundant 1G and 10G networking switches with dual connectivity
– Dual powered components supplied by redundant PDUs
– Redundant storage controllers with quad 10G links
– High availability server cluster with dual iSCSI links to the SAN
Application Layer
– Communications Manager Survivable core and software duplication,
Session Manager active-active, System Manager Geo-redundancy
– Multiple instances for local redundancy
Virtualization Layer
– VMware High Availability and Distributed Resource Scheduler (DRS)
© 2016 Avaya Inc. All right reserved 9
INTERCONNECTION OF PODS WITH INTEGRATED SDN Fx
CAPABILITIES
Seamless Interconnection of Pods between multiple locations without updates to the WAN for resource sharing and geographical redundancy; fast resiliency
Pods can connect over dark fiber, L2 Ethernet services and IP/MPLS routed cores
Customer
Wide Area Network
Avaya Pod Px Interconnect
Pod Fx
Network
Avaya VSP Third Party
Device Avaya VSP
Pod Fx
Network
Third Party
Device
Avaya VSP Avaya VSP
© 2016 Avaya Inc. All right reserved 10
GEO-REDUNDANCY: FLEXIBLE OPTIONS
Options for geo-redundancy
– Interconnection of Pod’s; including 4200 / 2400 combinations
– ESS-appliance for redundancy
Pick and choose what applications you want to run geo-redundant (full suite or only most mission critical)
Independently manage solutions so that there is no dependency on either data center.
Integrate Independent Distribution Facility (IDF), Main Distribution Facilities (MDF), and Data Centers for distributed functionality
Fabric
Network
ESSA AES2 WebLM
US SM4
ESSB PS
SMGR
SM3
COM-VPS
PVM
IPFM
vCenter
VPFM
AAC
EMC
ACM
ASBC AACC
AAEP
ADS
AAM POM WFO
Optional Suite of Applications
CMA AES1 WebLM
US SM1
CMB PS SMGR SM2
COM-VPS PVM IPFM
vCenter
VPFM
AAC EMC
ACM AAM AACC
ASBC
ADS
AAEP POM WFO
Full suite of applications
Scaled for DR Solutions
Pod Fx in DC 1
Large remote site
Pod Fx in DC 2
Small remote site
© 2016 Avaya Inc. All right reserved 11
POD ORCHESTRATION SUITE
Single sign-on, single pane of glass
Lowers TCO, simplifying operations
Layered dashboards for health monitoring, diagnostics, performance, analytics and reporting
Integrated workflows for managing Pod Fx
Quick diagnosis and resolution of problems
Ease of use learning curve for IT personnel
Pod
Orchestration
Suite
Virtual Layer
Server Layer
Storage Layer
Network Layer
Application Layer (e.g. SMGR)
(e.g. vCenter)
(e.g. Server Mgmt)
(e.g. Uni-Sphere)
(e.g. COM/VPS)
PO
D O
rch
estra
tion
Su
ite
© 2016 Avaya Inc. All right reserved 12
POD VISUALIZATION MANAGER DASHBOARD: REAL-TIME
HEALTH MONITORING
Colored Status
indicators per component
Component
details (fault / monitoring
data) Click on any
element to get
a detailed
view
© 2016 Avaya Inc. All right reserved 13
MANAGEMENT SERVER CONSOLE
Centralized tool for installation, upgrade and maintenance on Pod Fx
Software and firmware repository for Pod infrastructure apps, including;
– Avaya Aura, VMware, Pod Orchestration Suite and 3rd party devices
Enables rapid deployment of new applications in the field
Includes Pod Utility Module (PUM) which
supports:
– Smart upgrade – automatically checks if an infrastructure application upgrade is needed and looks at compatibility
© 2016 Avaya Inc. All right reserved 14
BUILD VERSUS BUY: KEY CONSIDERATIONS
1. Time – Based on Customer input, 9-12 months is the average time it takes
to build a complete virtualized environment for real-time applications
2. Resourcing – Does your staff have the necessary skill sets to not only build the
environment but also properly maintain that environment? What
training is required?
3. Lifecycle management – Upgrades, patching, regression testing, compatibility matrixes, etc.
Maintenance of the virtualized environment requires skilled architect
/ engineering resources.
“Building our virtualized contact center environment took 9 months and A LOT of headaches. We really see the value in the Pod Fx Solution”
– Large North America Airline Company
© 2016 Avaya Inc. All right reserved 15
System Purchase
Design and Procurement
Personnel
Infrastructure
Maintenance
Training
Upgrades
DIY Solution
TCO REDUCTIONS ON AVERAGE OF 40% OVER BUILD IT
YOURSELF
Pod Fx Solution
System Purchase
“Realize Savings by Reducing Hidden Costs”
Expansion
Migration
Pod Fx Savings & Benefits
Pre-Integrated,
Turnkey Solution
Pre-built and certified Avaya full-stack virtualized solution reduces implementation time
Reduced
Infrastructure
Facilities costs reduced with virtualization: power, real estate, cooling, networking equipment
Reduced Maintenance Support costs reduced: single call support, centralized management entire solution including
infrastructure. Infrastructure can be upgraded or repaired without incurring downtime.
Reduced Training Reduced training and salary costs with the delivery of a pre-built and tested solution
Simplified Upgrades Ease of solution expansion – servers, network, and storage can be added as needed. Solution
upgrades simplified with no hardware dependencies.
Improved High
Availability
Combining Avaya product HA with VMware HA adds an additional level of fault tolerance with
the ability to restore components to normal operation in the event of a server failure.
Expansion/
Migration Flexibility Facilities costs reduced for minor changes or additional components to the solution. Migration to
newer technology is greatly simplified, i.e. newer servers.
© 2016 Avaya Inc. All right reserved 16
Overview of new functionality
POD Fx 3.0
Avaya Aura 7.0 Support
– Reduced footprint, higher scaling, virtualized DSPs and increased security and manageability
Greater suite of virtualized applications
– Engagement Development Platform, Aura Conferencing, OneX Attendant, Avaya Aura Contact Center and SBC 7.0
Higher performance and increased storage
– VSP 7200 switches, enclosure options and higher performance storage option for demanding applications
Positioned for the future with Pod Fx branding
– Future integrated SDN capabilities
– Full office communications suite with future support for wireless and video surveillance
Pod Fx 3.0 runs on Rel 2.x Hardware Platform
© 2016 Avaya Inc. All right reserved 17
HYPER CONVERGED: EXTENDING THE POD Fx
PORTFOLIO
Mid
-Mark
et
Co
mm
erc
ial
En
terp
ris
e
Serv
ice P
rovid
er
Pod Fx 2400
Service Requirements
• UC, CC, Midmarket Solutions
• Virtualized High Availability
Redundancy Options
• Geo-Redundancy (Active/Active)
• Dual DC (Active/Standby)
Scaling
• Multiple application Instances
Commercial & Enterprise Solution
Hosted, Enterprise & Cloud Solution
Pod Fx 4200
Service Requirements
• Enterprise UC, CC, UCaaS, CCaaS,
VaaS, IaaS
• Multi-Instance or Multi-Tenant
• Virtualized High Availability
Redundancy Options
• Geo-Redundancy (Active/Active)
• Dual DC (Active/Standby)
Scaling
• Expansion racks
• Multiple application instances
Custom enclosure
• Integrated power
>2K
Service Requirements
• UC, CC, Midmarket / Satellite DC
• Virtualized High Availability / vSAN
Pod Fx 400
HCI for Midmarket / Satellite DCs
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