welcome to iberia
TRANSCRIPT
Welcome to Iberia
1927Flying since
15,166Staff*
3 AirlinesMaintenanceAirport services
3 Businesses
Main figures
Part of
*Iberia + Iberia Express
134Destinations
143Fleet
Our team
A global network*
134 destinations
USA
LATAM
SPAIN
AFRICA
EUROPE ASIA&ME
*Total Iberia + Iberia Express + Air Nostrum
Leader betweenEurope & Latam
17 Destinations+111 codeshare
Ciudad de MexicoLHavana
Santo Domingo
Managua
Panama
Bogota
Caracas
Quito
Guayaquil
Guatemala
San SalvadorSan Jose de Costa Rica
Lima
Sao Paulo
Santiago de Chile
Buenos Aires Montevideo
A350-9002018 - 2023
20 new
A320neo2018 - 2023
20 new
A321XLR2023
8 new
Iberia + Iberia Express + Air Nostrum: 143 aircraft, 36 wide body
Next generation aircraft
The pandemic and restrictions have created an exceptional situationin which flexibility has been the key point toadapt to the currentcontext
, as
We have been pioneers applying health andsafety measures in every step of the customerjourney
We have increased and reinforced thecleaning protocols with specific products
And adapted service on board
The implementation of these new protocolsearned Iberia a four-star rating Skytrax
Challenge: restore our client’s confidence
Innovation
Iberia, first airline to launch IATA Travel Pass between Europe and Latin America for COVID documentation verification.
And we continue to advance the digitization of the travel experience:
• Biometric boarding
• Virtual assistants:
• Skill voice on Alexa, Aura and Google Assistant
Contribute to the society
We have transport more than 5.5 millions Covid-19 vaccines with IAG Cargo to Latam
And from Brussels and Amsterdam to Canary andBalearic Islands, as well as and to Spain’s NorthAfrican enclave Melilla
During first months of the pandemic, we used ouraircraft to bring medical supplies from China inmore than 100 flights
And helped more than 8,000 people reach theirhomes in more than 50 repatriation flights fromdestinations as Australia and Filipines
Products & services
T4: Our hub
Awarded by Skytrax for its design and functionality
• Check-in in 30”• Mobile boarding• Fast track for Premium passengers
Premium Lounges offering a wide range of services and gastronomychoices
VIP Parking
an efficient airport
VIP Lounges to rest comfortably
Dalí and VelázquezMore than 2,000m2
• Wine bar.
• Renewed gastronomic offer made by DO & CO
• Showers
• Children’s corner
• Unlimited Wi-fi access
3 cabins on long-haul flights
Business Class Premium Economy Tourist Class
WIFI on board
Business class
Direct Access to corridor
Rest
IFE
Clase Turista Premium Premium Economy
WIFI on board
Ergonomics seats
USBconnectors
IFE
Clase Turista
Economy ClassWIFI
Ergonomic seats
USB connectors
Headrestreclining
Our Businesses
Handling
Leader in Spain
• 29 airports
• 170 airlines as customers
• 100 million passengers per year
• 360.000 flights attended
• 56.7 million baggages
• 7.000 staff
Maintenance
We inspect and maintain our own aircrafts, enginesand components
To our fleet and more than 100 hundred clients
2,800 staff
More than 800 aircraft inspections each year, 160 inspections and overhauls of engines and 25,000 ofcomponents.
CargoIAG Cargo is in charge of all air freight carried by IAG group airlines
Both the Madrid cargo terminal and Iberia airport handling staff have been awarded Good Distribution Practices (GDP) certification for handling and storing medical items for human use.
Iberia’s Madrid hub is now the largest in southern Europe for transshipping medicines.
In the past 12 months, IAG Cargo and Iberia have transported thousands of tonnes of PPE, medical equipment, testing kits and medicines working in collaboration with its sister airlines.
EnvironmentalProtecting the environment
Sustainability
o Commitment zero net emissions in 2050
o 10% sustainable fuels by 2030
o Recycling of waste generated on board
€ FinancialProfitability
o Contribution to economic and social development
SocialInterest groups
o Children's health
o Integration
o Social action
All Iberia's news in RRSS, the blog “Love2fly" and http://grupo.iberia.es
Iberia CommsT. +34 91 587 72 05 [email protected]
Contact | Comms
