CIH ANNUAL LONDON CONFERENCE AND EXHIBITION 2015

Terms and conditions

Please do not send any payment with this booking as you will be invoiced before the event, once we have administered your booking.

All cancellations must be made in writing. If you cancel a booking more than 30 working days before the event, you will be charged a £70 administration fee per booking. If you cancel within 30 working days you will be charged the full fee.

If you make a delegate name change against your original booking, there will be an admin charge of £30 + VAT per delegate.

If you downgrade your booking from within 20 working days of the event you will be charged your original booking fee.

If, at the time of booking, you do not know the names of delegates, please let us have names no later than two weeks before the event.

Please note that the CIH cannot guarantee that delegates’ names will be printed on the delegate list and a badge will be produced, if bookings are received within 10 working days of an event.

Please keep a photocopy of this form for your records, if possible.

Joining instructions will be sent out 10 working days before the event. If you do not receive your JIs please call the events team on 024 7685 1722. Not attending an event because you

have not received JIs will not be eligible for a refund

CIH Events will not be liable for reimbursing delegate fees if delegates are not able to attend an event due to circumstances out of the CIH’s reasonable control including, but not limited to, weather conditions, fire, flood, transport strikes, closures or delays or any other Force Majeure or Act of God.

This booking is subject to the usual CIH Terms &

Conditions. Limitation of Liability

The Chartered Institute of Housing (CIH) accepts responsibility for accident, injury or loss suffered whilst attending this event if it is directly due to negligence on our part.

Delegates are responsible for taking care of their own property.

CIH accepts no responsibility for any loss incurred whilst using material or information gained at this event. Cancellation of Events

CIH may have to cancel an event. In this case, we will return any payments received in advance. We will not refund any other costs you may incur as a result of this cancellation. Copyright

The copyright of all training material rests with the CIH or the trainer.

Data Protection Act 1998

In making this booking your contact details will be stored on our database. We will use this data for the purposes of processing your booking and to contact you in the future with information about other CIH events and products that may be of interest to you.

If you would prefer not to be informed of CIH products please tick this box.

All CIH members are entitled to receive the discounted rate as indicated above. If you are not currently a CIH member and would like to benefit from this discount, along with a range of other offers, please contact Customer Services on 024 7685 1700 or by email on customer.services@cih.org or visit our website at www.cih.org/services/member/index.php

By submitting this booking I agree to the CIH terms and conditions

Myself and my colleagues who attended have told me how much they got out of the conference and how well planned the keynote sessions and workshops were.Caretakers conference 2014

CIH put together a really great conference - first class speakers and workshops, and the organisation of everything else was terrific, as usual. South West Conference 2014

WHAT DELEGATES SAY ABOUT CIH EVENTS CIH London Conference

29-30 April - CIH London Officewww.cih.org/eventsfinderevents@cih.org024 7685 1722

29-30 Aprwww.cih.org/eventsfinderevents@cih.org

28-29 April 2015CIH London office@CIH_Events #CIHLonconf

cih.org/eventsfinderevents@cih.org024 7685 1722

CIH ANNUAL LONDON CONFERENCE AND EXHIBITION 2015

WHO SHOULD ATTEND?If you are a housing professional wanting to hear and take part in stimulating discussions around a range of topics relating to housing in London, this event is for you.

EXHIBITION AND SPONSORSHIPAn exhibition will run alongside the event providing an excellent opportunity for your organisation to promote your products and services. Refreshments will be served in the exhibition area to give you high visibility and maximum exposure during the two days. The conference offers a variety of sponsorship opportunities to help create a lasting impression.

If you are interested in sponsorship or exhibition for this event please contact Kirsty Bates on kirsty.bates@cih.org, who will find an opportunity that fits your branding and organisational strategy.

ABOUT THE EVENTCIH’s Annual London Conference brings together housing professionals from across the capital to drive discussion and debate on current issues affecting the industry and give you the opportunity to share ideas and experiences with your peers.

This two day event will offer a rich and varied programme that will explore the complexity of issues impacting housing in London, aiming to uncover potential solutions and explore innovative ways of working. You will hear from high quality speakers addressing the big issues through keynote presentations. You will also have an exciting menu of masterclass options to choose from.

THE CONFERENCE IN CONTEXTWhile the country is in the grip of an unprecedented housing crisis, this is perhaps at its most acute in London. According to London Councils there are 800,000 people on waiting lists for council and housing association homes, an increase of nearly 84% in the last 10 years. With house prices at 61% higher than the national average it is clear why reports on the UK housing crisis often focus on the overheated market in London. This event will examine where London’s most unaffordable areas are and tackle myths that the whole of London is unaffordable. It will also explore the products that are available for the squeezed middle, looking at how helpful they are and how they could be improved to increase housing options and enable people to access the homes they need.

As the general election approaches, public opinion plays an important role in ensuring that social housing remains a priority manifesto issue for all parties. Housing providers are campaigning to raise the profile of social housing in the run up to the election and you will hear about the latest trends and what they mean for you and your business.

The GLA has released 210 football pitches worth of land since 2012, boosting construction to the tune of £3.6 billion. Speakers will examine the success of regeneration in London and explore what lessons have been learnt from past projects to ensure London is fit for the future. You will also find out about the latest government strategies to reduce planning restrictions and to meet the number of homes required.

Masterclasses will give you the chance to discuss topics including tenancy fraud, asset management, and improving the private rented sector. You will have the opportunity to participate in a selection of study tours including one showcasing the community investment programme at Kings Cross and another demonstrating how housing and health initiatives have helped improve the lives of residents in Camden and Islington. We are also offering an interactive surgery, giving you the opportunity to work through your organisation’s workforce skills issues with an experienced facilitator. So come armed with your problems, queries and ideas!

1. Gain an in-depth understanding of what is currently happening in the London housing market

2. Hear what the latest plans for London are and how housing fits into them

3. Hear predictions for the challenges that lie ahead and what leadership skills will be required to overcome them

4. Share workable solutions to the issues you and your peers are facing with networking opportunities

5. Network with over 100 housing professionals working across London

5 REASONS TO ATTEND THIS EVENT

CIH London Conference

2015 conference will include 5 keynote sessions and 12 master classess over 2 days

CIH ANNUAL LONDON CONFERENCE AND EXHIBITION 2015

Day one - 28 April 2015

9.30 Registration, refreshments and exhibition viewing

10.00 Chairs welcome and introduction Jon Land, Editor, 24 Housing

10.10 Keynote: Vision 2020 and the role of housing Richard Blakeway, Deputy Mayor for Housing Land & Property, Greater London Authority Lizzie Clifford, Head of Housing and Planning, London Councils The Mayor’s Vision 2020 sets out the challenges created by a booming population and a failure to build enough homes. This session will provide an overview of the role housing has to play in meeting the 2020 vision.

11.10 Refreshments and exhibition viewing

11.25 MORNING MASTERCLASSES A1 London’s affordability crisis – where is hot and where is not Richard Donnell, Research and Insight Director, Hometrack It is widely assumed that housing across London is expensive. However some boroughs are more affordable than others. This session considers the factors which influence the cost of housing in different areas.

A2 Making the private rented sector work for everyone Karen Swift, Head of Strategy and Commissioning, London Borough of Camden Jo Wilson, Head of Policy, Future of London Find out how accreditation can improve standards in the private sector and help helping landlords to become better landlords.

A3 The squeezed middle – what housing products does London need? Mike Donaldson, Group Director, Strategy and Operations, L&Q Group Kush Rawal, Sales and Marketing Director, Thames Valley Housing AssociationMany are struggling to get on the property ladder. This session will offer an overview of the low-cost homeownership products available, examine the issues and suggest what needs to be done to improve access.

12.35 Lunch & exhibition viewing13.10 Keynote session: Housing and the public’s opinion - key themes and trends and what they mean Ben Marshall, Research Director, Ipsos Mori Gain a detailed analysis of how the issues currently affecting the housing industry will impact on housing providers in the future. Hear predictions for social and cultural changes, as well as how you can respond to ensure your business is future proof.

13.50 AFTERNOON MASTERCLASSES Repeat of morning workshops

14.50 Refreshments & exhibition viewing 15.10 Keynote session: Planning for London’s housing Jamie Ratcliff, Assistant Director - Programme, Policy and Services in the Housing and Land Directorate, Greater London Authority Jon Neale, Head of Research – UK, JLL Recently introduced housing zones aim to reduce all unnecessary planning restrictions to get homes built quickly. The GLA will share plans for 20 housing zones in London and look at other government strategies to help build the number of homes required. 16.00 Day one of conference closes

Day two - 29 April 2015

9.00 Registration, refreshments and exhibition viewing

9.30 Chairs welcome and introduction Jon Land, Editor, 24 Housing

9.45 Keynote session: The London Housing market - what’s going on? Nina Skero, Economist. Centre for Economic and Business Research Robert Grundy. Head of Housing Savills As a global city London faces many challenges. This session will explore these along with the potential solutions. 10.45 Refreshments and exhibition viewing

11.05 MORNING MASTERCLASSES C1 – Tackling Tenancy Fraud – a legal update Katrina Robinson, Head of Legal Services, Viridian With the Social Housing Fraud Act being introduced in October 2013 this session will provide an update on how the new legislation is being implemented and also how to use the criminal and civil law to its full effect in tackling tenancy fraud.

C2 – Housing and the migrant population Sue Lukes, Consultant, Trainer and Researcher The migrant population is an essential part of the UK economy but what is the impact of this sector of the population on housing affordability in London. This session will examine the issues and offer an opportunity to share best practice and potential solutions.

C3 - Working together to redefine asset management Richard Medley, Director, CIH Consultancy Andy Wilson, Partnership Director, Mears GroupWith a combination of regulatory requirements and the economic imperative, the need for a more ‘intelligent’ approach to asset management has never been greater. Richard Medley, who is leading on CIH’s “working together” project, will share how housing providers across the sector are collaborating to find innovative solutions that drive efficiency, realise value and improve asset performance. 12.05 Lunch & exhibition viewing 12.50 Keynote session: Leadership in turbulent times Chris Wood, Partner, Altair Andy Winters, Chief Executive, Brighton Housing Trust Reports suggest that the UK is beginning to recover from the recession. However organisations are still facing huge cuts. Leaders face many challenges ahead and this explores these and how to prepare for them.

13.50 Refreshments & exhibition viewing 14.10 Keynote session: Regeneration fit for the future Steve Stride, Chief Executive, Poplar HARCA Henry Cleary, Chair at Welborne new community Standing Conference and Chair Housing and Development Board NEL David Rudlin, Manager, Urbed Large parts of London are undergoing regeneration. This session will explore the progress of Urban Development Companies and the lessons that can be learnt from previous projects.

15:00 D2: Study tour: Healthy homes in Camden & Islington Jane Debono, Principal Planner for Somers Town, Camden Council Ian Sandford, Public Health Strategist, Camden and Islington Public Health Camden and Islington Council have been working together to tackle health inequalities. This study tour will guide delegates around the area, demonstrating what initiatives have been put in place to improve the lives of residents. D3: Yours skills problems solved – an interactive surgery Bruce Boughton, People Development Manager, Lovell This facilitated group discussion will be an opportunity to work through the current challenges you are facing with skills availability in your work force. Discuss with your peers solutions to issues such as growing your own skills base through apprenticeships, migrant workers, managing changing skills requirements, and outsourcing recruitment. 16.30 Close of conference

* Programme may be subject to minor changes

Guide to session

KEYNOTE MAIN SESSION Learn from inspiring speakers from inside and outside the sector presenting knowledgeable

sessions with informative debates and challenging discussions.

MASTER CLASSES Hear experts and leaders in the sector offer a programme of good practice sessions as well as discussing projects and schemes that can

offer innovative solutions to communities and organisations.

CIH ANNUAL LONDON CONFERENCE AND EXHIBITION 2015

Booking code: 15525Employing Organisation ________________________________________________

Department/Section ____________________________________________________

Address ______________________________________________________________

_____________________________________________________________________

_____________________________________________________________________

_____________________________________________________________________

Contact Person _________________________ Authorising Officer ______________

Telephone Number _____________________ Fax Number _____________________

E-mail _______________________________________________________________

Invoice Address (If different) _____________________________________________

_____________________________________________________________________

__________________________________________________Postcode ___________

Purchase Order No. _____________________________________________________

Where did you hear about this event? Please choose one

Flyer Ezine Bulk E-mail Website Employer Recommendation

Other please specify _________________________________________________

This booking is subject to terms & conditions. Please see back cover for details.

Delegate DetailsFirst name __________________________ Last name _________________________

E-mail ________________________ Job title___________________ Option_______

First name __________________________ Last name _________________________

E-mail ________________________ Job title___________________ Option_______

First name __________________________ Last name _________________________

E-mail ________________________ Job title___________________ Option_______

First name __________________________ Last name _________________________

E-mail ________________________ Job title___________________ Option_______

First name __________________________ Last name _________________________

E-mail ________________________ Job title___________________ Option_______

Please give details of any specific access, diet or other needs for each delegate.

_____________________________________________________________________

_____________________________________________________________________

Type of delegate (please tick relevant box) CIH Member rate

Standard rate

Option A: Attendance on both days of the conference£328 + VAT £398 + VAT

Option B: Attendance on day 1 of the conference (28 April) £185 + VAT £255 + VAT

Option C: Attendance on day 2 of the conference (29 April)£185 + VAT £255 + VAT

Early bird discount of 10% if you book before 6 March 2015All CIH Members are entitled to receive the discounted rate as indicated above. If you are not currently a CIH member and would like to benefit from this discount, along with a range of other offers, please contact Customer Services on 024 7685 1700, email customer.services@cih.org or visit www.cih.org/services/member/index.php

Please post, email or fax this form or book on-line:

Chartered Institute of Housing, Events Team, Octavia House, Westwood Business Park, Coventry, CV4 8JP. Tel: 024 7685 1722 Fax: 024 7642 1973 e-mail: events@cih.org web: www.cih.org/eventsfinder