wpt tu transformation summary

555 2.0 HQ Transformation

March 2015

2 | © TransUnion. LLC All Rights Reserved


Outcomes – Transform Chicago HQ Campus:

•  Create energizing, vibrant and collaborative workspaces •  Improve associate productivity and effectiveness •  Spark innovation and speed decision making •  Improve employee retention and recruiting •  Reduce real estate footprint •  Improve employee affinity, engagement, and sense of

community



TransUnion Workplace, Pre-Renovation:

•  100% dedicated •  Hierarchical, command and control design where space is a

status •  Territorial neighborhoods and resources •  Few shared conference rooms and collaboration areas;

outdated AV for electronic content sharing •  Exterior private offices limiting natural light •  High-panel 6x6 workstations, limiting collaboration •  Fixed furniture not capable of supporting different work styles •  Limited mobility and ability to work outside of the office •  Work processes highly paper dependent, requiring excessive

file cabinets •  Limited communal space and break areas •  Outdated décor lacking warmth



TransUnion New Workplace Design:

•  Open plan •  Few (<15) private offices, all located on the interior •  Low-panel, height adjustable workstations and benching •  75% dedicated, 25% shared free address workstations

utilized at 1.5 to 1 associate per desk ratio •  Modular furniture design to allow future flexibility •  Glass walls and doors to increase transparency •  Dramatic increase in reservable conference rooms •  Large number of drop-in Huddle rooms and Studio rooms for

impromptu private conversations and collaboration behind closed doors



TransUnion New Workplace Design Continued:

•  Full floor access to natural light •  Digital/paperless focus •  State of the art technology supporting internal collaboration

and customer-facing meetings, including 12 video conferencing rooms and one immersive video conference room

•  Full service cafeteria •  Expanded and renovated fitness center and locker rooms



TransUnion Measurable Results:

•  Transformed ~200,000 sf •  75%-85% acceptance rate, associates noted results: as-

productive or more-productive •  Increased capacity in 10 story owned HQ building by 35% •  Increased conference rooms by 100% •  Reduced real estate foot print; exited two local leased offices

(~45K sq/ft) •  56% reduction in printer fleet •  50% reduction in paper consumption •  50%-60% reduction in file cabinets •  2,500 associate moves, in-place, with no incremental space

during construction and no lost productivity hours •  Driver in improved employee engagement scores

wpt tu transformation summary

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