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Page 1: 12-06368 Rev F - Insert - POSjet 1000 Spare Parts Guide · issues not covered in this guide, quality technical support is available on-line at , or by telephone at (607) 257-8901

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Page 2: 12-06368 Rev F - Insert - POSjet 1000 Spare Parts Guide · issues not covered in this guide, quality technical support is available on-line at , or by telephone at (607) 257-8901

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Change History Rev A Initial Release November 2005 Rev B updated paper case p/n’s, descriptions & qtys March 2006 Rev C Pg 49 updated item #2 p/n June 2006 Rev D Pg 35 updated view & item #’s in chart to only show

complete Interface Bd/Bracket Assemblies/Kits as purchased Oct. 2006

Rev E Pg 35 updated item #3 p/n March 2007 Rev F Added RoHS Compliant P/Ns in Parts List November 2007

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� ������������ �� ���������������The POSjet® 1000 Printer complies with the limits for a Class A computing device in accordance with the specifications in Part 15 of FCC rules. These regulations are designed to minimize radio frequency interference during installation; however, there is no guarantee that radio or television interference will not occur during any particular installation. Interference can be determined by turning the equipment off and on while the radio or television is on. If the printer causes interference to radio or television reception, try to correct the interference by one or more of the following measures: 1. Reorient the radio or television receiving antenna 2. Relocate the printer with respect to the receiver 3. Plug the printer and receiver into different circuits If necessary, the user should consult their dealer or an experienced radio/television technician for additional suggestions. The user may find the following booklet prepared by the Federal Communications Commission helpful: How to Identify and Resolve Radio/TV Interference Problems. This booklet is available from the US Government Printing Office, Washington, DC 20402. Ask for stock number 004-000-00345-4.

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���� �� ���������������The POSjet® 1000 Printer does not exceed Class A limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications.

�� ����� ������������ FCC Class A ULc CE Mark UL 1950 TUV

Page 3: 12-06368 Rev F - Insert - POSjet 1000 Spare Parts Guide · issues not covered in this guide, quality technical support is available on-line at , or by telephone at (607) 257-8901

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��������� NOTICE TO ALL PERSONS RECEIVING THIS DOCUMENT: The information in this document is subject to change without notice. No part of this document may be reproduced, stored or transmitted in any form or by any means, electronic or mechanical, for any purpose, without the express written permission of TransAct Technologies, Inc. ("TransAct"). This document is the property of and contains information that is both confidential and proprietary to TransAct. Recipient shall not disclose any portion of this document to any third party. TRANSACT DOES NOT ASSUME ANY LIABILITY FOR DAMAGES INCURRED, DIRECTLY OR INDIRECTLY, FROM ANY ERRORS, OMISSIONS OR DISCREPANCIES IN THE INFORMATION CONTAINED IN THIS DOCUMENT. TransAct cannot guarantee that changes in software and equipment made by other manufacturers, and referred to in this publication, do not affect the applicability of information in this publication.

���� � !��© 2006-07 TransAct Technologies, Inc. All rights reserved. Revision Level E March 2007 Printed in USA

" ����� #��Some of the product names mentioned herein are used for identification purposes only and may be trademarks and/or registered trademarks of their respective companies. BANKjet, 50Plus, Insta-Load, Ithaca, "Made to Order. Built to Last", Magnetec, PcOS, POSjet, PowerPocket and TransAct are registered trademarks and Epic 950, Flex-Zone, imPort, ithaColor, iTherm, KITCHENjet, Momentum, QDT and TicketBurst are trademarks of TransAct Technologies, Inc.

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"�$��������������� About Your POSjet® 1000 Printer ....................................................................................6 Who Should Read This Guide? .......................................................................................6 What Is Included in This Guide?......................................................................................6 Warranty Options ............................................................................................................6 Technical and Sales support ...........................................................................................7

On-line Technical Support .......................................................................................7 Telephone Technical Support ..................................................................................8 Return Materials Authorization and Return Policies .................................................8 Service Programs....................................................................................................9 Sales Support..........................................................................................................9 Contact Information .................................................................................................9

POSjet® 1000 Specifications and Requirements............................................................10 Standard Features ........................................................................................................10 Optional Features..........................................................................................................11

Printing Specifications ...........................................................................................11 Physical Specifications..................................................................................................12

Dimensions............................................................................................................12 Weight ...................................................................................................................12 Interface ................................................................................................................13 Printer....................................................................................................................13 Temperature..........................................................................................................13 Humidity ................................................................................................................13

Media Specifications .....................................................................................................14 Ink Cartridge Overview ..........................................................................................14 Receipt Paper (one-ply receipt) .............................................................................14

Receipt Printing.............................................................................................................15 Receipt Printing, Auto-cutter Position ....................................................................15 Auto-cutter (Partial Cut Option)..............................................................................15 Paper Out..............................................................................................................15 Paper Low .............................................................................................................15

Communications Interface.............................................................................................16 Parallel Interface....................................................................................................16 RS-232 Serial Interface .........................................................................................16 USB Interface ........................................................................................................16 Ethernet 10-Base-T adapter ..................................................................................17 802.11b Wireless Interface ....................................................................................17

Loading Ink Cartridges and Paper .................................................................................18 Installing and Changing Ink Cartridges ..................................................................18 Using Ink Cartridges ..............................................................................................19

Installing Paper .............................................................................................................20 Installing WindowsTM Printer Drivers ..............................................................................22

Driver Installation Instructions for WIN95, 98, ME..................................................22 Driver Installation Instructions for NT4.0, 2000 ......................................................22 OPOS drivers Installation Instructions ...................................................................23 To Install the USB drivers ......................................................................................23

Indicator Lights (LED)....................................................................................................25 Power Indicator (LED) ...........................................................................................25 Error Indicator (LED) .............................................................................................25

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Paper Indicator (LED)............................................................................................25 Cartridge Indicators (LED-left and right) ................................................................25

Fault Indicators..............................................................................................................26 Ink Cartridge Status.......................................................................................................27

Determining Ink Cartridge Status...........................................................................27 Error Indicator Chart ..............................................................................................28

Precautions for Disassembly .........................................................................................29 Disconnecting the Power Cord ..............................................................................29 Disconnecting the Communication Cable ..............................................................30 Disconnecting the Cash Drawer Cables ................................................................31 Removing the Knife Assembly (Stage 1) ...............................................................32 Removing the Knife Assembly (Stage 2) ...............................................................33

Parts Lists .....................................................................................................................34 Packing Materials/Publications ..............................................................................34 Printer Assembly ...................................................................................................35 Standard Midframe Assembly................................................................................36 Midframe Assembly with Knife...............................................................................37 Knife Assembly w/Jam Sensor ..............................................................................38 Cabinet Base Assembly.........................................................................................39 Paper Low Option Assembly .................................................................................40 Mechanism Assembly (stage 1)............................................................................41 Mechanism Assembly (stage 2).............................................................................42 Drive Support Assembly (1 cartridge) ....................................................................43 Drive Support Assembly (2 cartridges) ..................................................................44 Mechanism Frame Assembly (Stage 2) .................................................................45 Mechanism Frame Assembly (Stage 3) .................................................................46 Carriage Assembly (1 cartridge) ............................................................................47 Carriage Assembly (1 cartridge) ............................................................................47 Carriage Assembly (2 cartridge) ............................................................................48 Power Supply/External Buzzer ..............................................................................49

Ordering Genuine Ithaca Supplies.................................................................................51 Ordering Supplies..................................................................................................51

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%$����&�� ����������� ���� � The Ithaca POSjet® 1000 printer represents the very latest technology for use for receipt and order printing applications in demanding point-of-sale environments. It builds upon the architecture of Ithaca’s proven ink jet printers, together with a host of new features specifically designed to improve the performance of your POS operations, including:

• Configurable dual cash drawer functionality • Fast 12 lines per second printing • Custom logo print buffer in non-volatile memory • Selectable fonts and character sizes • Emulation capabilities for numerous printers • Internal power supply protected from counter environment • Ethernet and USB interfaces • Wireless option for reduced cable clutter • Insta-Load® automatic paper loading system

The POSjet® 1000 also offers a wide range of programmable features, including APA and Epson bitmap graphics support, bar codes, and support for over 60 language character sets. These features let you quickly and easily integrate more layout and printing options than ever – while giving you the reliability, durability and uptime you have come to expect from Ithaca printers.

'!���!����������"!��������(� This document is intended for customers ordering spare parts or those requiring information about the basic features and operation of the POSjet® 1000.

'!������������������"!��������(� This Spare Parts Guide provides a list of available spare parts and diagrams. We want you to have a trouble-free implementation with your Ithaca printer. For any issues not covered in this guide, quality technical support is available on-line at www.transact-tech.com, or by telephone at (607) 257-8901 or (877) 7-ITHACA. Consult the following pages for more details about our support services.

'� ������������� All POSjet® 1000 printers come with a standard 24-month standard warranty covering both parts and labor that starts upon shipment from the factory. An optional extended warranty, covering both parts and labor for an additional 12 months, may be purchased separately. For more information concerning the warranty options, please contact the Sales Department at TransAct’s Ithaca facility. You are responsible for insuring any product returned for service, and you assume the risk of loss during shipment to Ithaca. C.O.D. packages are not accepted and warranty repairs are subject to the terms and conditions as stated on the Ithaca warranty policy.

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"��!��������������������� �� Your Ithaca printer is backed by the resources of TransAct Technologies, a global technology firm with dedicated technical support and sales assistance. Here is how we can help you:

��)�����"��!����������� �� Our web site at www.transact-tech.com is your on-line portal to obtaining technical assistance with your Ithaca printer. Click on the Technical Support link to find documentation for your POSjet® 1000 printer. Our on-line support site also includes a convenient e-mail assistance request form, where you can submit support requests 24 hours a day, and receive a return contact from a TransAct support technician during regular business hours. The Programmer’s Guide is available by downloading it from our web site and is intended for system engineers or integrators. It contains the information to integrate the POSjet® 1000 Printer with a point-of-sale terminal and to program the terminal to communicate with the printer in PcOS or ESC/POS mode. The Programmer's Guide provides the following material:

• Start-up Information-Diagnostics and Fault Conditions • Command Descriptions • Character Fonts • Printer Features • Parallel and RS-232 Interface Information • Communications and Buffers • Command Code Reference Tables

Drivers and Utilities Available In addition to the documentation listed above, a number of drivers are available that will support various environments. POSjet® 1000 Drivers and Utilities can be downloaded from our web site, or call our Technical Support Department to request a Software Developer’s Toolkit (CD-ROM). Software Developer’s Toolkit 100-02440 Windows® 95/98/Me Print Driver and Documentation 100-9167 Windows® 2000/NT 4.0 Print Driver and Documentation 100-9170 OPOS Print Driver Manual (includes diskettes) 100-9732 Image Converter Utility The Image Converter utility (PJColor) is a tool to help develop graphic images to use as logos and coupons on the printer. It will read and convert images to a format suitable for printing on the POSjet® 1000 printer. It will allow you to preview the image and adjust the colors prior to printing. It will also allow the images to be stored in the printer's User Store.

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PJTerminal Utility PJTerminal is a tool that has been developed to allow you to interactively send commands to and get responses from the printer.

"����!����"��!����������� �� Live telephone support is available Monday through Friday from 8 AM to 8 PM Eastern US time, excluding holidays. We can provide general information about programming for your POSjet® 1000 printer, technical support, documentation, or assistance in sending a printer for service. To obtain telephone support, call TransAct at (877) 7-ITHACA or (607) 257-8901 and ask for Technical Support. To help us serve you faster, please have the following information ready when you call:

• The Model Number and Serial Number of the printer. • A list of any other peripheral devices attached to the same port as the printer. • What application software, operating system, and network (if any) you are using. • What happened and what you were doing when the problem occurred. • How you tried to solve the problem.

���� ��*��� �����%��!� �+�������������� ����������� If the technical support person determines that the printer should be serviced at our facility, and you want to return the printer for repair, we will issue you the Returned Materials Authorization (RMA) number that is required before returning the printer. Repairs are warranted for 90 days from the date of repair or for the balance of the original warranty period, whichever is greater. Please prepare the printer being returned for repair as follows:

• Remove and discard the ink cartridge. Never ship a printer under any circumstances with an ink cartridge installed.

• Pack the printer to be returned in the original packing material. • Packing material may be purchased from TransAct Technical Support. • Do not return any accessories unless asked to do so by a support technician. • Write the RMA number clearly on the outside of the box.

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�� ,����� � ���� TransAct Technologies Incorporated has a full service organization to meet your printer service and repair requirements. If your printer needs service, you can contact the Ithaca facility’s Technical Support Department directly at (607) 257-8901 or (877) 7-ITHACA for a return authorization. International customers should contact their distributor for services. TransAct offers the following service programs to meet your needs.

• Extended Warranty • Depot Repair • Maintenance Contract • Internet Support

����������� �� To order supplies, receive information about other Ithaca products, or obtain information about your warranty, contact our Sales Department at the telephone or fax numbers listed below. To receive information on International distribution, visit our web site at www.transact-tech.com.

������������ ������� TransAct Technologies Incorporated Ithaca Facility 20 Bomax Drive Ithaca, NY 14850 USA TransAct Technologies World Gaming Headquarters & Western Regional Repair Center 6700 Paradise Road Suite D Las Vegas, NV 89119 USA Telephone (877) 7-ITHACA or (607) 257-8901 Main fax (607) 257-8922 Sales fax (607) 257-3868 Technical Support fax (607) 257-3911 Web site www.transact-tech.com

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������ ������� ��� The following features are common to the entire family of printers:

• Up to 12 lines per second at 10 characters per line • 5.0 inches per second paper slew speed • 2.5" print zone • One color printing • Latch-in ink cartridge • Dual cash drawer drivers with status (Single Modular) • Centronics parallel or serial RS-232C interface • Configurable receiver buffer • Custom logo graphic print buffer in nonvolatile memory • Insta-Load® paper loading capability • PowerPocket® (External power supply that can be housed inside printer) • Self diagnostics • Set up and configuration utility program • Characters per inch (cpi) selections from 1 to 30 with 13, 14.8, and 17.3 as

defaults • Three print fonts - Draft, Large Draft, and Near Letter Quality (NLQ) • Selectable printing of bold, italic, size scaling and/or rotated (4- 90° rotations) • Spill-resistant shroud

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�������������� ��� The optional features either replace a standard feature or enhance the operation of the printer. All optional features are installed at the factory, and must be selected when the printer is ordered.

• Ethernet 10-base-T interface • USB interface • 802.11b wireless interface • Centronics parallel or serial RS-232C interface • Auto-cutter (partial cut) • Two-Color Printing • Two-Color Ready • Adjustable Paper Low Sensor • Kitchen Buzzer • Extended Maintenance Plan – contact TransAct Technologies for further details

� ����� ����������������Printing method Thermal ink jet Cartridge arrangement 12 nozzle Print dot diameter 0.012" (0.34 mm) Print dot pitch 0.0096" (0.244 mm) Printing directions Bi-directional, logic seeking Print zone (maximum) 2.5" (63.5 mm)

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D

Figure 1 Printer Dimensions

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������������������������������������������������������������ 6.75 9.75 7.00

���������������������������������������������������� 171.45 247.65 178.00

Table 1 Printer Dimensions

'�� !��Approximate weight 6 lbs. (2.7 kg) Shipping weight 8 lbs. (3.6 kg)

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���� �����Serial RS-232C Bi-directional-transmit/receive/ground (9-pin d-shell or 25-pin d-shell) USB Serial Bus Bi-directional-transmit/receive/ground (Type B USB interface) Parallel IEEE1284 Bi-directional-transmit/receive/ground (25-pin d-shell or 36-pin Centronics) Ethernet 10-Base-T Bi-directional-transmit/receive/ground (Standard Ethernet connector) Wireless 802.11b Bi-directional-transmit/receive/ground (Wireless 802.11b interface)

� ���� �Model POSjet® 1000 Printing Method Thermal Inkjet Speed 12 lps at 10 characters per line Paper Dimensions Paper width: 3.0" ± .02" (76mm ± .5mm) Diameter: 4.0" max (101.6mm max) Thickness: .003" - .004" (.07mm - .1mm) Nozzle Arrangement: 12 pins in line Print Zones: Non-Contact, 1/8 inch Resolution: 96 Dots/Inch Text Firing Speed: 3000 Dots/Sec.

"���� ��� ��Typical Operating Range: 10°C to 40°C / 50°F to 104°F *Extended Operating Range: 0°C to 45°C / 32°F to 113°F Storage: -10°C to 60°C / 14°F to 140°F Shipping: -40°C to 70°C / -40°F to 158°F * Exposure to high or low temperatures for periods of greater than 48 hours will lead to significantly reduced cartridge life. The Typical Operating Range provides full printer reliability. The Extended Operating Range may degrade the MTBF of the printer and life of the cartridge.

-��������Operating: 10% to 90% (non-condensing) Storage: 10% to 90% (non-condensing) Shipping: 5% to 90% (non-condensing) Typical Operating Range provides full printer reliability. Extended range may degrade the MTBF of the printer and life of the cartridge.

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��#��� � �� ���,� ,��.� For complete print cartridge specifications refer to the HP C6602A Specification. Print cartridge specification HP C6602A1 Cartridge arrangement 12 vertical nozzles Typical print dot diameter 0.0100" (0.254 mm) Vertical dot pitch 0.0104" (0.264 mm) or 96 dpi Cartridge life 7 million characters at 16 dots per character (average) Cartridge Color Black, red, green, blue TransAct Part Numbers 3 Pac-Black 98-01570 3 Pac-Red 98-01571 3 Pac-Blue 98-01572 3 Pac-Green 98-01573 HP Part Numbers Black Cartridge HP C6602A Red Cartridge HP C6602R Green Cartridge HP C6602G Blue Cartridge HP C6602B (All cartridge information based on HP test data.)

������������ �/���)���� ������0�Paper feed method Friction feed Paper feed pitch default - 0.125" (1/8" or 3.175 mm) Paper roll width 3.0" ± .02" (76mm ± .5mm) Roll diameter 4.0" max. (101.6mm max) Paper thickness 0. 003" - .004" (0.076 - 0.102 mm) Roll paper core outside Dia. 0.82” - 0.85” (20.8 – 21.6 mm) Dia. Roll paper core inside Dia. 0.45" - 0.50" (11.4 – 12.7 mm) Dia. Typical roll footage 330 feet (100 m) Paper low indicator Optional Paper Low Sensor based on roll diameter. Receipt paper out About 1.0" (25 mm) of paper remaining TransAct Part Numbers 1 Roll 98-02021 24 Case – Ithaca Inkjet 295S 98-02022 32 Case – Ithaca Inkjet 300P 98-03505 24 Case – Ithaca Inkjet 300P 98-06697

1 Print cartridge specifications are controlled by Hewlett Packard. Information here is for reference only.

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0.77” (19.56 mm)

2.50” (63.50 mm)

3.0" ± .02" (76mm ± .5mm)

0.25” (6.35 mm)

Figure 2 Receipt Printable Area

��������� ����� 1�%���)����� ����������The Auto-cutter is positioned 1.06" (26.92 mm) from the last print line.

%���)����� �/�� ���������������0�A receipt auto-cutter is a standard feature with all POSjet® 1000 Printers. Cutter type Guillotine Paper Roll Width 3.0" ± .02" (76mm ± .5mm) Media thickness range 0.003" to 0.004" (0.076 to 0.10 mm) Cut to line of print 1.06" (26.92 mm) Cutter life 1,000,000 cuts

���� �����A receipt paper out sensor is provided as a standard feature. It senses when there is approximately one inch of paper left on the paper roll.

���� �2�.�A receipt paper-low sensor is provided as an optional feature. An operator-adjustable paper-low assembly allows the printer to sense when the paper roll is between 1.42" and 0.885" (36.1mm and 22.5mm) in diameter. This sensor is adjustable to compensate for various paper core dimensions.

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�� ���������� �����Your printer features two parallel interfaces:

• An IEEE 1284-A 25-pin, D-shell connector, with pin-outs that interface to a standard IBM PC parallel printer interface with a one-to-one cable.

• An IEEE 1284-B which a standard Centronics 36-pin connector.

Both interface cards provide a dual cash drawer interface.

��)343��� �������� �����Serial Port Features The serial port features are as follows: Baud Rates 300, 600, 1200, 2400, 4800, 9600, 19.2K, 38.4K, and 57.6K Bit Patterns 8-bit no parity; 8-bit odd; 8-bit even; 7-bit no parity; 7-bit odd; 7-bit even Flow Control DTR and XON/XOFF Because both the host and printer are DTE's (Data Terminal Equipment), they use the same serial port pin-outs. If the cable that is used to connect the host to the printer is a pin-to-pin inter-connect, it will not work. Therefore, a null modem or turn-around cable must be used to interconnect the host and the printer. Display Pass Through The display pass through feature allows a pole display to be interconnected with the printer. The printer is connected to a host system with a special serial cable. The host sends serial data to the printer and the printer sends serial data to the pole display. The printer does not provide power to the display. During normal printer operation, no data is passed to the display. In pass through mode, all received data is passed on to the display.

5�6����� �����The USB interface is a Version 1.1 interface that is Version 2.0 compliant. The standard USB interface card is implemented through a Standard Series "B" Receptacle as defined in the USB Specification. The printer is self-powered and does not draw power from the standard type B USB interface cable. The Standard USB Type B connector has the following pin functions: Pin Signal

1 Vbus (+5 V dc) (Not used in the POSjet® 1000) 2 Minus data 3 Plus data 4 Ground Note: The standard USB interface does not have enough power to run the printer.

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7�!� ����)6���)"������� �An IP addressable 10-Base-T Ethernet adapter is available for the POSjet® 1000 printer. It provides for web page configuration and supports bi-directional RAW and Telnet interfaces. Specific protocols supported include the following:

• Line Printer Daemon Protocol (LPR) – RFC1179 • Simple Network Management Protocol (SNMP) – RFC1157 • Printer MIB – RFC1759 • Port 9100 (Raw data) • Service Location Protocol (SLP) – RFC2165 • The TFTP Protocol (Revision 2) – RFC1350 • Telnet COM Port Control Option – RFC2217 • Hypertext Transfer Protocol – HTTP/1.1 – RFC2616

Refer to the 100-05072 Wired Ethernet Programmer’s Guide for features and additional setup information. NOTE: the Ethernet adapter supports only the Ithaca Cash Drawer interface.

839$�'� ���������� �����An 802.11b wireless interface is available for the POSjet® 1000 printer, allowing wireless operation of the printer within a specified distance of a base unit. Contact TransAct Technical Support for more information on this interface.

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Replace with newcartridge(s)

Close Blue Latch

Open Blue Latch Remove OldCartridges

Mylar Tape

Round Tab

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Note: When installing new ink cartridges and a new paper roll for the first time, you may leave both covers open until you have installed the ink cartridges and the paper roll.

��������� ������!�� �� ���#��� � �� ���The printer should be turned ON by using the ��button before you install ink cartridges. Confirm that the printer is ON by checking that the power indicator light is activated. Caution: Do not touch ink cartridge’s metallic connector surface with your fingers. Doing so will contaminate the connector and produce bad print quality.

1. Open the front cover of printer (Opening front cover automatically opens rear paper cover.) (NOTE: If paper is present, ensure that receipt is torn off prior to opening front cover.

2. Pull down blue cartridge latch/latches

3. Remove new ink cartridge from sealed pouch.

(Hold cartridge by round tab to avoid contamination.)

4. Remove Mylar tape from face of new ink cartridge.

5. Place new ink cartridge(s) into carriage. Hold round tab to ensure clean installation. Black cartridges go into left carriage, and color cartridges go into right carriage, with round tab faces to front of printer. Refer to the drawings below to see how to install the ink cartridges into carriage.

6. Close blue latch/latches.

7. Press the NEW CARTRIDGE Button. Doing this initializes

the ink status on the newly inserted ink cartridges.

Figure 3 Installing Ink Cartridges

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5��� ���#��� � �� ���The POSjet® 1000 is available in single or dual cartridge configurations. Several physical differences exist between the single and dual cartridge printers, the most obvious of which is the ability to install two ink cartridges in a dual cartridge printer, and the second of which is the dual wiper in a dual cartridge printer. For the printer to operate correctly, the firmware needs to know how many cartridges are installed, and the color of the second cartridge. �������������������������������������������������������������������������������� ������������������������ �������������������������������� ��� ��� ��� ������� ����������������������������������������������������

Single Black Not Used Fixed Black Only Dual (Color Ready) Black Not Used Dual Black - None Dual Black Red Dual Black - Red Dual Black Green* Dual Black - Green Dual Black Blue* Dual Black - Blue Dual Black Custom* Dual Black - Red,

Green, or Blue2 Table 2 Carriage Configurations

It is not possible to configure the printer to operate with two black cartridges. If a second black cartridge is installed, the printer will not maintain it, and the cartridge will dry out and become unusable. Do not store a spare cartridge in the second position. Once the seal is broken, the cartridge begins drying and should be placed in an operational printer.

2 Custom second colors, when available, should select the closest primary color. * Not yet available.

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��������� ����� � Before you attempt to load the paper roll, make sure that the printer is plugged in and that the printer is turned ON. IMPORTANT! Paper cannot be loaded without first installing ink cartridges. If this is a new installation, a small receipt roll is supplied with the printer.

1. Open printer’s rear paper cover. (When installing, the cover will already be open from installing the cartridge.)

2. Insert the paper roll so that the paper unwinds from the bottom and rests on the top of the front cover. Note paper orientation in the following diagram.

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3. Make sure paper is to the top front edge of the front cover. This is done to give the printer enough room to complete the automatic loading process and prepare for operation.

4. Close the rear paper cover. The printer will automatically load the paper through the feeding mechanism. If the paper does not feed, repeat the steps above.

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1. Insert the “Windows 98, 98, ME printer driver” floppy disk into your diskette drive.

2. Click on “Start” menu -> “Settings” -> “Printers”. 3. Double Click on “Add Printer” Icon. 4. Select “Next”. 5. Select “Local printer” and “Next”. 6. Click on “Have Disk”. If your floppy drive is A:, use A:\ and then “OK”. 7. Select the printer you have (ie. Series 1000) and then “Next”. 8. If you are asked “Keep existing driver” or “Replace existing driver”. Choose

“Replace existing driver” and then “Next”. 9. Select the port the printer is connected to, and then “Next”. 10. Select “Yes” or No” for default printer. The printer name should not be altered, so

choose “Next”. 11. If you wish, you can print a test page. Due to the narrow paper stock that this

printer uses, and the margins windows chooses, there will not be enough room to print all the images of the test page. Some of the large text will word wrap and be truncated.

12. Select “Finish”. The printer driver is now installed. 13. If you selected “Replace existing driver”, reboot your machine to ensure all

components are installed.

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1. Insert the “Windows NT, 2000 printer driver” floppy disk into your diskette drive. 2. Click on “Start” menu -> “Settings” -> “Printers”. 3. Double Click on “Add Printer” Icon. 4. Select “My Computer” and “Next”. 5. Select the port the printer will be connected to, and then “Next”. 6. Click on “Have Disk”. If your floppy drive is A:, use A:\ and then “OK”. 7. Select the printer you have (ie. Series 1000) and then “Next”. 8. If you are asked “Keep existing driver” or “Replace existing driver”. Choose

“Replace existing driver” and then “Next”. 9. Printer name should not be altered, so choose “Next”. 10. Select “Not Shared” “Next”. 11. If you wish, you can print a test page. Due to the narrow paper stock that this

printer uses, and the margins windows chooses, there will not be enough room to print all the images of the test page. Some of the large text will word wrap and be truncated.

12. Select “Finish”. The printer driver is now installed. 13. If you selected “Replace existing driver”, reboot your machine to ensure all

components are installed.

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1. Run Setup OPOS.exe. This executable will also have a revision level appended to the file name.

2. The communications will be defaulted to “COM2”. If the communication port is not setup at installation, the first time the printer service object Open method is called, a Com port setup dialog will be displayed.

3. After running Setup OPOS.exe there will be a OPOS setup utility in the OPOS program group/start menu and also in the control panel. Use this utility to setup the OPOS printer “driver” and cash drawer “driver”.

"�����������!��5�6�� �,� ��1. Ensure that USB is enabled in your system's BIOS. To verify that USB is

enabled, click on "Start", "Settings", "Control Panel". Double click "System" and select the "Device manager". If you see "Universal Serial Bus controllers" in the list, USB is enabled. Check you PC's documentation for more information about USB if needed.

2. Ensure that power is applied to the printer and plug in the USB cable to both the PC and printer.

3. Follow the on screen directions. Please note that several drivers are installed in this process, therefore the "Found new hardware" prompt will appear several times. If required by system, direct it to the location of the USB driver install disk (usually the floppy drive).

See “readme.txt” or “usbman.htm” on the install disk for more information.

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�������� �2� !���/27�0�� The five POSjet® 1000 indicator lights are:

• Power LED Indicates printer activity and non-recoverable errors • Error LED Indicates problems and probability of recovery • Paper LED Indicates paper status (paper low) • Left Cartridge LED Indicates ink levels of left cartridge • Right Cartridge LED Indicates ink levels of right ink cartridge

��.� ��������� �/27�0�The power indicator lets the user know that the printer is ON. If the POWER indicator blinks in conjunction with the ERROR indicator, the printer is experiencing a non-recoverable error. See the fault indicators below. If the POWER indicator blinks, and there is no ERROR indicator blinking, the printer is being held in reset by the host.

7 � ��������� �/27�0�The ERROR indicator lets the user know that the printer is experiencing a problem. If the POWER indicator is lit (not blinking), the error is generally recoverable without data loss. If the POWER indicator is blinking, a non-recoverable error has occurred: see fault indicators below. If the error is not operator recoverable, a power cycle may correct the problem. If a power cycle does not correct the fault, the printer must be serviced.

���� ��������� �/27�0�The PAPER indicator signals the paper status. If the printer is equipped with a paper low option, the PAPER indicator will blink when the paper is low. The low sensor is adjustable, and the amount of paper remaining is dependent on the adjustment. If the PAPER indicator is lit with the ERROR indicator, the printer is out of paper. The printer stops printing and waits for the paper to be changed.

�� � �� ���������� ��/27�)��������� � !�0�The printer has two ink cartridge indicators that signal the ink cartridge status. The right indicator is for the right cartridge and the left indicator for the left cartridge. If the printer is a single color printer, the left cartridge indicator is used. In most cases, the left cartridge is black, and the right is a highlight color.

Cartridge is low on ink (1 Blink, pause) __�___________�________ Cartridge has been removed (Blinking, error) __�__�__�__�__�__�__�__

Note: If both cartridges are low, the�NEW CARTRIDGE button only needs to be pressed once; however, both cartridges must be changed.

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�������������� ��The error indicator is the primary fault indicator. It is always on or blinking if a fault has occurred. Three types of faults exist: • Fully-recoverable faults Paper out or cover open • Semi-recoverable faults Head jam • Non-recoverable faults Component failure Fully-recoverable and Status A fully-recoverable error will restart printing exactly where it stopped when the error occurred. Printing will resume after error has been properly addressed. A status recoverable error is very similar to a fully-recoverable error. Additionally, status is used to display when the printer consumables may need replacing. Semi-recoverable A semi-recoverable error is determined by whether or not the printer has to be shut off and turned back on while attending to the problem. The amount of information lost is dependent on the type of error and the state of the information being processed. Non-recoverable A non-recoverable error produces information loss. If during normal operation, the ERROR indicator is lit and the POWER indicator is blinking, a minor error occurred. The POWER indicator shows the error by blinking a pattern. Pressing the � button restarts the printer. Blink patterns are defined as follows.3 1 Blink (1 blink, pause) __�__________________�______ 2 Blink (2 blinks, pause) __�__�_______________�__�___ 3 Blink (3 blinks, pause) __�__�__�___________�__�__�_

3 The blink rate is affected by the data received. The faster the data, the faster the printer blinks.

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��#��� � �� ���������The POSjet® 1000 has been designed to monitor ink consumption rates and report ink levels to the user via a printable ink status. To print out an ink status receipt, press the NEW CARTRIDGE button. The POSjet® 1000 is designed to read only full cartridges. Using used cartridges will negate the printer’s ability to monitor ink consumption rates effectively. If the NEW CARTRIDGE button is pressed with a newly inserted used cartridge in place, the printer will reset the ink level counter. Due to undetermined ink levels in the used cartridge, the printer’s counter will not be able to define the amount that the cartridge is actually holding. TransAct does not recommend replacing an empty cartridge with anything but a new ink cartridge that is approved and compatible with the printer. TransAct recommends that used cartridges be discarded after they are removed from the printer.

���� ����� ���#��� � �� ���������Refer to the following graphic to help determine when ink cartridges need to be replaced.

1 Right Cartridge Low

2 Left Cartridge Low

3 Both Cartridge Low

4 Left Cartridge Removed

5 Right Cartridge Removed

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7 � ��������� ��!� ��The following information will assist you in determining specific problems and the respective error light sequences that have been integrated into the POSjet®’s keypad. These error messages have been built to help you see when the printer needs general maintenance as well as determine if the problem is one that may produce information loss. This table also displays the extent to which errors will affect the recoverability of information being processed at the time when printing was disrupted. �������������������������������������������� �!�������������������������������������������� �!�������������������������������������������� �!�������������������������������������������� �!����

"�����# �"�����# �"�����# �"�����# ����� ���$� ����$� ����$� ����$� ����� ��%���"���%���"���%���"���%���"����� "������"�"������"�"������"�"������"����� ������"�������"�������"�������"����� ����������������

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Cover Open Full ON ON Off Off Off Out of Paper Full ON ON ON Off Off Paper Low Status ON OFF Blink Off Off Right Cartridge Low Status ON OFF OFF OFF 1 Blink Left Cartridge Low Status ON OFF OFF 1 Blink OFF Both Cartridges Low Status ON OFF OFF 1 Blink 1 Blink Left Cartridge Removed Full ON ON OFF ON OFF Right Cartridge Removed Full ON ON OFF OFF ON Paper Jam Error Semi 3 Blinks ON OFF OFF OFF

Table 3 Error Indicator Chart: General Problems

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� ������������ ���������$��� Before disassembling any part of the printer, be sure the power is turned off. Disconnect the AC power cord, the communication cable, and the cash drawer cables. Controller board and keypad PC board can be damaged by static electricity. Observe ESD precautions. Wear a grounded wrist strap, and use a static mat or other protected work surface. Do not place the printed circuit boards directly on the printer or floor. Necessary Tools Using the wrong tools may cause personal injury or damage the printer. Be sure to use the proper tools when maintaining or servicing the printer. The following list provides the necessary tools to properly maintain the POSjet® 1000 Printer.

• Screwdrivers o #0 Phillips o #1 Phillips o #2 Phillips

• Small flat blade screwdriver • Large flat blade screwdriver • Nut drivers • Small needle-nose pliers

������������ ��!����.� ��� ��The printer must be grounded through the three-prong power connector. Do not use a ground defeating adapter. • Be sure the power switch is turned off. • Disconnect the external AC power source

and the power cord from the power socket located on the back of the printer.

Figure 4 Disconnecting the Power Cord

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������������ ��!������������������$���Depending on the interface your system uses, disconnect either the serial or parallel communication cable from the connector on the back of the printer. Serial Cable

Figure 5 Disconnecting the Communication Cable-Serial

• Turn the printer and the host system or PC off. • Loosen the two mounting screws on each side of the cable connector. • Disconnect the 9-pin serial interface cable from the connector on the back of the

printer. Parallel Cable Figure 6 Disconnecting the Communication Cable-Parallel

• Turn the printer and the host system or PC off. • Disconnect the 25-pin parallel cable from the connector on the back of the

printer.

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• Turn the printer off. • Disconnect the cash drawer cable to the connectors on the back of the printer.

Figure 7 Disconnecting the Cash Drawer Cables

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����,�� ��!��>�����%����$���/��� ��0�The Knife Printer Assembly is attached to the Cartridge Cover of the printer. The Knife Printer Assembly and the Front Cover need to be removed from the Cabinetry Base before taking the Knife apart from the Front Cover.

• Open the ink cartridge and paper covers. • Remove the 2 Phillips head screws that hold the knife plate to the knife

assembly. • Disconnect the knife harness from the knife assembly. • Pull the wire harness back to where it routes through the mid-frame.

Figure 8 Removing Knife Assembly from Front Cover (stage 1)

Mid-Frame

Knife Plate

Paper Cover

Cartridge Cover

Knife Harness

Service/Print Interrupt Wire Harness

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Paper Cover

Mid-Frame

Cabinet Base

Cartridge Cover

Screw

Knife CoverLatch

����,�� ��!��>�����%����$���/��� ��30�The Knife Printer Assembly is attached to the cartridge cover of the printer. The Knife Printer Assembly and the Front Cover need to be removed from the Cabinetry Base before taking the Knife apart from the Front Cover.

• Remove the 4 Phillips head screws that hold the mid-frame to the printer’s base and separate the printer assembly from the cabinetry base.

• Unhook the front cover from the mid-frame and remove the single Phillips head screw that connects the knife assembly to the front cover.

• Pull the wire harness back to where it routes through the cabinetry.

Figure 9 Removing Knife Assembly from Front Cover (stage 2)

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Figure 10 Packing Materials

No. Description (standard parts) Part Number (History)

1 Endcap-EPS No AC Foam Endcap-EPS AC Foam

12-01728 (12-01726) 12-01729 (12-01726)

2

110V Power Cable (USA) 220V Power Cable (Australia) 230V Power Cable (International) 230V Power Cable (South Africa) 240V Power Cable (UK) Parallel Communication Cable 25 PIN Parallel Cable (Straight thru) 36 PIN Parallel Cable (Centronics type) Serial Communication Cable PC, 9-pin Female to 9-pin Female PC, 9-pin Female to 25-pin Female Cable-USB A-B Gray

98-02174L (98-02174) 98-02178L (98-02178) 98-02175L (98-02175) 98-02179L (98-02179) 98-02176L (98-02176) 253-9800007 253-9800002 10-2020 10-2021 98-04301

3 Black Ink Cartridge Red Ink Cartridge Blue Ink Cartridge Green Ink Cratridge

98-01570 98-01571 98-01572 98-01573

4 Carton-Shipping 12-01730

Table 4 Packing Materials Parts List

• Not available as a spare part

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1

5

1

Figure 11 Printer Assembly

No. Description (standard parts) Part Number (History)

1 Screw-M3x6mm PHPS PHD 98-0611

2 Screw-#4-4.0 x 1.25 PHPS PHD 98-01898

3 Kit-9 pin Serial Interface Kit-25 pin Serial Interface Kit-25 pin Parallel Interface Kit-36 pin Parallel Interface Assy-Standard USB Bd/Bracket Assy-Powered USB Bd/Bracket

12-00293 12-00294 12-00295 12-00296 12-07557L (12-05985L, 12-00309) 12-05984L

4 Shunt-10 Position (not shown) 98-02251

5 Assembly-Mechanism (stage 3) 12-02330 •

6 Assembly-Cabinet Base 12-02294 •

7 Jack Screw 98-02383

Table 5 Printer Assembly Parts List

• Not available as a spare part

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Figure 12 Midframe Assembly

No. Description (standard parts) Part Number (History)

1 Cover-paper (Lt. Tan) Cover-paper (Dk. Gray)

12-05165 (12-02465,12-02484, 12-02340) 12-05166 (12-02466,12-02485, 12-02341)

2 Spring-Paper Feed 12-01660

3 Hinge-Cover 12-01629

4 Roller-Paper Load 12-02481 (12-01545)

5 Screw-#6-20 x.375 PHPS PHD THD-CUT 98-2052

6 Bracket-Hinge 12-01628

7 Overlay-Button/LED (Lt. Tan) Overlay- Button/LED (Dk. Gray)

12-03247 (12-01631) 12-03248 (12-02395)

8 Pin-Hinge 12-01630

9 Midframe-Cabinet (P.P.) (Lt. Tan) Midframe-Cabinet w/Knife (pad printed) (Dk. Gray) Midframe-Cabinet w/Knife (pad printed) (OKI) Midframe-Cabinet w/Knife (no logo)

12-03280 (12-03260, 12-02497, 12-02282) 12-03281 12-03282 12-04227

10 Cover-Cartridge (Lt. Tan) Cover-Cartridge (Dk. Gray)

12-01635 (12-02335) 12-01636 (12-02336)

11

12 Button-Front 12-03285

13 Button-Rear 12-03286

Table 6 Midframe Assembly Parts List

• Not available as a spare part

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Figure 13 Midframe Assembly with Knife

No. Description (standard parts) Part Number (History)

1 Cover-Paper w/Knife (Steel Gray) 12-03232

2 Spring-Paper Feed 12-01660

3 Hinge-Cover 12-01629

4 Roller-Knife paper Load 12-04236 (12-02455)

5 Screw-#6-20 x.375 PHPS PHD THD-CUT 98-2052

6 Bracket-Hinge 12-01628

7 Overlay-Button/LED (Steel Gray) 12-04667

8 Pin-Hinge 12-01630

9 Midframe-Cabinet w/Knife (no pad print) (Steel Gry) 12-03277

10 Cover-Cartridge w/Knife (Steel Gray) 12-01647

11 Guard-Receipt (Optional) 12-01752

12 Screw-#4 Plastic Thread Forming 98-7608

13 Assembly-Knife w/Jam sensor 12-04678

14 Plate-Knife 12-01753 (12-02415)

15

16 Button-Front 12-03285

17 Button-Back 12-03286

18 Shield-Debris (Optional) 12-04662

Table 7 Midframe Assembly with Knife Parts List

• Not available as a spare part

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Figure 14 Knife Assembly

No. Description (standard parts) Part Number (History)

1 Assembly-Knife PCB 12-05134 • (12-02203)

2 Pin-Knife 90-9742 •

3 Spring-Ground AC 12-02456 •

4 Frame-Knife 12-03446 • (12-01751)

5 Guide-Knife 12-04674 • (12-03241,12-01750)

6 Gear- 36 Tooth Knife 90-9673 •

7 Gear-Compound 90-9182 •

8 Washer-Spring 98-6084 •

9 Rod-Connecting 15-01872 •

10 Assembly-Knife Motor with Resistor 15-9986 •

11 Stud-Knife 90-6080 •

12 PAD-Teflon 15-01189 •

13 Blade-Shear (Grnd) 15-01899 •

14 Blade-Knife (Grnd) 15-01900 •

15 Plate-Knife (POSjet® 1000) 15-04677 • (15-01323)

16 Retainer-E-Ring .051 Dia. 98-6083 •

17 Nut-M3 Hex w/Lockwasher 98-0621 •

18 Screw #6-20 x.375 PHPS PHD THD-CUT 98-2052 •

19 Slider-Knife 15-05138 • (15-03243,15-01326)

20 Assy-Jam Sensor PCB 12-05020

21 Spacer-Jam Sensor 12-04676

Table 8 Knife Assembly

• Not available as a spare part

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2

4

5

3

1

7

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Figure 15 Cabinetry Base Assembly

No. Description (standard parts) Part Number (History)

1 Rod-Rollers Support 15-9797

2 Isolator 12-03303 (12-01701)

3 Roller-paper Supply 15-9798

4 Base-Cabinet (Steel Gray) 12-04387

5 Foot-Rubber 06-0553

6 Label-Blank Polyester 98-7976 •

7 Label-Epson Cash Drawer Label-Ithaca Cash Drawer Label-Star Cash Drawer

90-9933 • 90-9934 • 90-9935 •

Table 9 Cabinet Base Assembly Parts List

• Not available as a spare part

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Figure 16 Paper Low Option Assembly

No. Description (optional parts) Part Number (History)

1 Harness-Paper Low 12-02211L (12-02211)

2 Screw-#6-10x1.5 Plastic THD Forming 98-01589

3 Bracket-Paper Low 12-01551

4 Switch-Momentary Lever 98-02098L (98-02098)

5 Ball-Paper Low 98-01594

6 Spring- Paper Low Compression 98-01593

Table 10 Paper Low Option Assembly Parts List

• Not available as a spare part

Page 41: 12-06368 Rev F - Insert - POSjet 1000 Spare Parts Guide · issues not covered in this guide, quality technical support is available on-line at , or by telephone at (607) 257-8901

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4

6

8

Figure 17 Mechanism Assembly (stage 1)

No. Description Part Number (History)

1 Pipe-Light 12-03324 (12-03313, 12-00312)

2 Screw-M3x6mm PHPS PHD 98-0611

3 Assembly-Mechanism (stage 2) 12-02317 •

4 Assembly-Main Controller BD 12-03420 (12-00344, 12-01998)

4 Assembly-Wincor Main Controller PCB 12-00345 (12-01998)

5 Bearing-Carriage 12-01509

6 Harness-Knife 12-02393

7 Gasket-Light Pipe 12-03367

8 Baffle-LED 12-03388

Table 11 Mechanism Assembly Parts List

• Not available as a spare part

Page 42: 12-06368 Rev F - Insert - POSjet 1000 Spare Parts Guide · issues not covered in this guide, quality technical support is available on-line at , or by telephone at (607) 257-8901

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No. Description Part Number (History)

1 Retainer-E Ring .125 Dia. 520-9800002

2 Assembly-Drive Support (1 Cartridge) Assembly-Drive Support (2 Cartridge)

12-02334 • 12-02306 •

3 Spring-Compression 98-9124

4 Interlock-Cover Open 12-01633

5 Bearing-Platen 12-01552

6 Nut-M3 Hex w/Lockwasher 98-0621

7 Motor-Step 7.5º w/pinion 98-04311L (98-04311, 98-01706)

8 Assembly-Mechism (stage 1) 12-02301 •

9 Screw-M3x6mm PHPD PHD 98-0611

10 Gear-Compound 12-01703

11 Retainer-E Ring .25 Dia. 520-9800006

12 Gear-Platen 12-01704

13 Screw-#6-20 x.375 PHPS PHD THD-CUT 98-2052

14 Bracket-ESD 12-01554

Table 12 Mechanism Assembly Parts List (page 2)

• Not available as a spare part

Page 43: 12-06368 Rev F - Insert - POSjet 1000 Spare Parts Guide · issues not covered in this guide, quality technical support is available on-line at , or by telephone at (607) 257-8901

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6

2

7

8

9

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No. Description Part Number (History)

1 Harness-Paper Out 12-02210L (12-02210)

2 Assembly-Platen 12-04390 (12-03311, 12-01534)

3 Wiper-Cartridge 12-03326 (98-03326)

4 Arm-Paper Out 12-01547

5 Mount-Single Cartridge Wiper 12-01553

6 Switch-Momentary Lever 98-02098L (98-02098)

7 Roller-Receipt 12-05129 (12-01521)

8 Assembly-Replacement Drive Support 1 CAR 12-03210

9 Spittoon 12-01548

Table 13 Drive Support Assembly-Single Cartridge Parts List

• Not available as a spare part

Page 44: 12-06368 Rev F - Insert - POSjet 1000 Spare Parts Guide · issues not covered in this guide, quality technical support is available on-line at , or by telephone at (607) 257-8901

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11

10

3

6

9

5

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No. Description Part Number (History)

1 Wiper-Cartridge 12-03326 (98-03326)

2 Assembly-Platen 12-04390 (12-03311, 12-01534)

3 Disk-Wiper 12-01525

4 Harness-Paper Out 12-02210L (12-02210)

5 Assembly-Replacement Drive Support 2 Car 12-03211

6 Arm-Paper Out 12-01547

7 Assembly-Solenoid 12-02213L (12-02213)

8 Switch-Momentary Lever 98-02098L (98-02098)

9 Roller-Receipt 12-05129 (12-01521)

10 Screw-#4-40 98-01595

11 Spring-Wiper Extension 98-03601 (98-01592)

Table 14 Drive Support Assembly-Double Cartridge Parts List

• Not available as a spare part

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2

3

3

4

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No. Description Part Number (History)

1 Frame-Mechanism 12-01700

2 Screw-M3x6mm PHPS PHD 98-0611

3 Nut-M3 Hex w/Lockwasher 98-0621

4 Assembly-Carriage Motor R12-04657 (12-04554,12-02291)

5 Harness-Head POS Sensor 12-02212L (12-02212)

Table 15 Mechanism Frame Assembly (stage 2) Parts List

• Not available as a spare part

Page 46: 12-06368 Rev F - Insert - POSjet 1000 Spare Parts Guide · issues not covered in this guide, quality technical support is available on-line at , or by telephone at (607) 257-8901

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No. Description Part Number (History)

1 Assembly-Mech Frame 12-02290 •

2 CAM-Eccentric 12-03497 (12-03245, 12-01715)

3 Screw-M3x6, Phillips PHD 98-0611

4 Pulley-Flanged 12-01541

5 Bearing-Idler 98-01540

6 Tensioner Belt 12-01532

7 Spring-Tensioner Compression 98-01591

8 Plate-Belt Tensioner 12-01533

9 Pin-Idler-Tensioner 98-01520

10 Assembly-Carriage (1 Cartridge) Assembly-Carriage (2 Cartridges)

12-02333 • 12-02297 •

11 Cap-Actuator 12-03434 (12-01560)

12 Actuator-Power (pad printed) 12-03495 (12-02309)

13 Washer-Felt 12-01549

Table 16 Mechanism Frame Assembly Parts List

• Not available as a spare part

1

2

3

4

5

9

6

7

2

11

12

Page 47: 12-06368 Rev F - Insert - POSjet 1000 Spare Parts Guide · issues not covered in this guide, quality technical support is available on-line at , or by telephone at (607) 257-8901

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Figure 23 Carriage Assembly (1 cartridge)

No. Description Part Number (History)

1 Shaft-Carriage 12-01508

2 Assembly-Replacement Carriage (1 cartridge) 12-00298

3 Belt-Timing 132 Tooth 98-01542

4 Screw-#4 Plastic Thread Forming 98-7608

Table 17 Replacement Carriage (1 Cartridge) Parts List

• Not available as a spare part

Page 48: 12-06368 Rev F - Insert - POSjet 1000 Spare Parts Guide · issues not covered in this guide, quality technical support is available on-line at , or by telephone at (607) 257-8901

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No. Description Part Number (History)

1 Shaft-Carriage 12-01508

2 Assembly-Replacement Carriage (2 cartridge) 12-00299

3 Belt-Timing 132 Tooth 98-01542

4 Screw-#4 Platic Thread Forming 98-7608

Table 18 Carriage Assembly (Two-Cartridge Parts List)

• Not available as a spare part

Page 49: 12-06368 Rev F - Insert - POSjet 1000 Spare Parts Guide · issues not covered in this guide, quality technical support is available on-line at , or by telephone at (607) 257-8901

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Figure 25 Power Supply

No. Description Part Number (History)

1 Support-Power Supply 12-01625

2 Supply-Power 98-06509L (98-06500, 98-02250)

3 Assy-Piezoelectric Transducer 12-05096

Table 19 Power Supply Parts List

• Not available as a spare part

Page 50: 12-06368 Rev F - Insert - POSjet 1000 Spare Parts Guide · issues not covered in this guide, quality technical support is available on-line at , or by telephone at (607) 257-8901
Page 51: 12-06368 Rev F - Insert - POSjet 1000 Spare Parts Guide · issues not covered in this guide, quality technical support is available on-line at , or by telephone at (607) 257-8901

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� �� �� ����������POSjet® 1000 supplies can be ordered easily direct from the TransAct website (www.transact-tech.com) or our telephone number within the US toll free: (877) 7-ITHACA. (other inquires: (607) 257-8901). When calling by phone, please ask for the Sales Department. See “Contact Information” on page 9 for more details.

Consumable Kits Stock Number

12 rolls paper/1 Blk. Ink Cartridge (Standard Grade) 20 rolls paper/1 Blk. Ink Cartridge (Standard Grade) 12 rolls paper/1 Blk. Ink Cartridge (Premium Grade) 20 rolls paper/1 Blk. Ink Cartridge (Premium Grade)

100-03429 100-03430 98-03508 98-03509

Table 20 Paper Ordering Information

Receipt Paper Type Dimensions Stock Number

24 Roll Case 32 Roll Case 120 Roll Case 24 Roll Case

(Ithaca Inkjet 295S) (Ithaca Inkjet 300P) (Ithaca Inkjet 300P) (Ithaca Inkjet 300P)

See page 14. 98-02022 98-03505 98-03507 98-06697

Table 21 Paper Ordering Information

Ink Cartridges: 3 Pack Supplier Stock Number

3 Pack Black Transact’s Ithaca Facility 100-02347

3 Pack Red Transact’s Ithaca Facility 100-02349

3 Pack Blue Transact’s Ithaca Facility 100-02353

3 Pack Green Transact’s Ithaca Facility 100-02351

Ink Cartridges: 6 Pack Supplier Stock Number

6 Pack Black Transact’s Ithaca Facility 100-02348

6 Pack Red Transact’s Ithaca Facility 100-02350

6 Pack Blue Transact’s Ithaca Facility 100-02354

6 Pack Green Transact’s Ithaca Facility 100-02352

Table 22 Ink Cartridge Ordering Information

Cables Stock Number

110V Power Cable (USA) 98-02174L

220V Power Cable (Australia) 98-02178L

230V Power Cable (International) 98-02175L

230V Power Cable (IND/South Africa) 98-02179L

240V Power Cable (UK) 98-02176L

Parallel Communication Cable 25-pin male to 25-pin male 36-pin Centronics to 25-pin male

253-9800007 253-9800002

Serial Communication Cable 9-pin Female to 9-pin Female 9-pin Female to 25-pin Female

10-2020 10-2021

USB Communications Cable USB A-B Gray Cable

98-04301

Table 23 Cables Ordering Information Domestic and International power cables available. Call for more information.