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#AmCham4Growth Invest in Missouri A Guide for Irish Companies

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Page 1: 1234 Invest in Missouri - 05€¦ · 1234 Invest in Missouri - 05.pdf Created Date: 8/8/2019 2:52:24 PM

#AmCham4Growth

Invest in MissouriA Guide for Irish Companies

Page 2: 1234 Invest in Missouri - 05€¦ · 1234 Invest in Missouri - 05.pdf Created Date: 8/8/2019 2:52:24 PM

22

Ou

r team

is he

re to

su

pp

ort yo

urs

If you

wo

rk for an

Irish co

mp

any an

d are

plan

nin

g to

expan

d

into th

e U

S m

arket- th

is gu

ide

is he

re to

he

lp! W

e h

ave d

rawn

from

the insig

ht and exp

erie

nces o

f Irish com

panie

s that have su

ccessfu

lly expan

din

g in

to an

d acro

ss the

US

. Th

ey h

ave

share

d w

ith u

s thin

gs th

at the

y wish

ed

the

y had

kno

wn

from

th

e start, an

d th

eir ke

y tips fo

r be

gin

nin

g th

e jo

urn

ey.

Ou

r team

, alon

g w

ith o

ur p

artne

rs in E

nte

rprise

Irelan

d an

d

Se

lect U

SA

will m

ake e

very e

ffort to

sup

po

rt you

rs- we

wish

yo

u e

very su

ccess!

Am

Ch

am E

me

rgin

g

FD

I Pro

gram

me

T

he

Ch

amb

er’s E

me

rgin

g F

DI p

rog

ramm

e is aim

ed

at su

pp

ortin

g th

e Irish

com

pan

ies ch

oo

sing

to e

nte

r the

US

m

arket.

Th

e C

ham

be

r draw

s from

the

expe

rtise o

f ou

r estab

lishe

d

wo

rking

gro

up

s and

Transatlan

tic ne

two

rks, off

erin

g b

est

practice

sharin

g an

d p

ee

r sup

po

rt. Th

is wo

rking

gro

up

me

ets

eve

ry 6-8

we

eks. If yo

u w

ou

ld like

to le

arn m

ore

ple

ase

con

tact Ste

ph

en

Ho

pkin

s – s.h

op

kins@

amch

am.ie

In asso

ciation

with

27 IR

ISH

CO

MP

AN

IES

IN

MIS

SO

UR

I

$8

5.26m

IN

EX

PO

RT

S

TO

IRE

LA

ND

$4

8m

IN

IMP

OR

TS

F

RO

M IR

EL

AN

D

Misso

uri is th

e lo

cation

of ch

oice

for fo

reig

n-o

wn

ed

com

pan

ies lo

okin

g to

en

ter th

e U

.S. an

d N

orth

Am

erican

m

arkets th

rou

gh

inte

rnatio

nal e

xpan

sion

. Misso

uri is an

op

timal d

estin

ation

for b

usin

esse

s loo

king

to b

road

en

th

eir cu

stom

er b

ase an

d in

teract w

ith n

ew

clien

ts. Its con

ven

ien

t locatio

n allo

ws lo

cal bu

sine

sses to

reach

all of

No

rth A

me

rica effe

ctively an

d e

fficie

ntly.

We

are p

rou

d to

be

ho

me

to in

tern

ation

al com

pan

ies in

Kan

sas City, S

prin

gfie

ld, S

t. Lou

is and

eve

ry oth

er p

art o

f the

state an

d re

sou

rces yo

u n

ee

d to

succe

ed

in yo

ur n

ew

locatio

n.

Irish-M

issou

ri Bu

sine

ss Re

lation

ship

MIS

SO

UR

I

Page 3: 1234 Invest in Missouri - 05€¦ · 1234 Invest in Missouri - 05.pdf Created Date: 8/8/2019 2:52:24 PM

45

Mark S

uth

erlan

d

CM

O, M

issou

ri Partn

ersh

ipM

issou

ri Partn

ersh

ip is a p

ub

lic-private

eco

no

mic d

eve

lop

me

nt p

artne

rship

wo

rking

in p

artne

rship

w

ith th

e M

issou

ri De

partm

en

t of E

con

om

ic De

velo

pm

en

t, Haw

tho

rn Fo

un

datio

n an

d e

con

om

ic d

eve

lop

me

nt ag

en

cies acro

ss the

state p

rovid

ing

dire

ct sup

po

rt to co

mp

anie

s inte

reste

d in

inve

sting

in

Misso

uri, co

nn

ectin

g co

mp

anie

s with

the

be

st locatio

ns an

d so

lutio

ns fo

r the

ir bu

sine

ss go

als.

E: m

ark@m

issou

ripartn

ersh

ip.co

m

An

n P

ardalo

sM

anag

ing

Dire

ctor, M

issou

ri Inte

rnatio

nal Trad

e &

Inve

stme

nt O

ffice

Th

e M

issou

ri De

partm

en

t of E

con

om

ic De

velo

pm

en

t wo

rks to cre

ate an

en

viron

me

nt th

at en

cou

rage

s e

con

om

ic gro

wth

by su

pp

ortin

g M

issou

ri’s bu

sine

sses an

d d

iverse

ind

ustrie

s, stren

gth

en

ing

ou

r co

mm

un

ities, d

eve

lop

ing

a talen

ted

and

skilled

wo

rkforce

, and

main

tainin

g a h

igh

qu

ality of life

. Th

ey

main

tain n

um

ero

us o

ffice

s arou

nd

the

wo

rld, in

clud

ing

in th

e B

ritish Isle

s.

E: an

n.p

ardalo

s@d

ed

.mo

.go

v

Jim A

lexand

er

SV

P fo

r Bu

sine

ss Re

cruitm

en

t, Allian

ceS

TL

Th

e S

t. Lou

is Re

gio

nal E

con

om

ic De

velo

pm

en

t Allian

ce (A

lliance

ST

L) is a b

usin

ess le

d e

con

om

ic d

eve

lop

me

nt o

rgan

ization

wh

ich p

rom

ote

s the

eco

no

mic g

row

th an

d d

eve

lop

me

nt o

f the

Bi-state

re

gio

n. A

lliance

ST

L was lau

nch

ed

in M

arch 20

19 to

stimu

late su

staine

d re

gio

nal g

row

th b

y agg

ressive

ly p

ursu

ing

and

attracting

com

pe

titive b

usin

ess in

vestm

en

ts.

E: jale

xand

er@

alliance

stl.com

Tim

Cow

de

nP

resid

en

t, KC

AD

CT

he

Kan

sas City A

rea D

eve

lop

me

nt C

ou

ncil se

rves th

e 18

-cou

nty, tw

o-state

Kan

sas City are

a by

marke

ting

the

reg

ion

’s bu

sine

ss and

lifestyle

assets to

com

pan

ies aro

un

d th

e w

orld

. Wo

rking

close

ly w

ith its 50

+ state, co

un

ty and

com

mu

nity p

artne

rs the

reg

ion

has attracte

d m

ore

than

60

,00

0 n

ew

job

s o

ver its 40

-year h

istory. K

CA

DC

also le

ads th

e e

fforts b

eh

ind

the

KC

An

imal H

ealth

Co

rrido

r, Team

KC

an

d K

C S

martP

ort.

E: co

wd

en

@th

inkkc.co

m

Ch

ris Gu

tierrez

KC

Sm

artPo

rtK

C S

martP

ort is th

e au

tho

rity on

log

istics op

po

rtun

ities in

the

Kan

sas City re

gio

n. A

no

n-p

rofit

eco

no

mic d

eve

lop

me

nt o

rgan

ization

, Sm

artPo

rt wo

rks to attract fre

igh

t-base

d co

mp

anie

s, such

as m

anu

facturin

g, d

istribu

tion

and

ware

ho

use

s, to th

e 18

cou

nty, b

i-state K

ansas C

ity reg

ion

.

E: G

utie

rrez@

kcsmartp

ort.co

m

4

Th

e C

ham

be

r has e

stablish

ed

a pan

el o

f lead

ers fro

m b

oth

rece

ntly e

stablish

ed

and

we

ll-estab

lishe

d Irish

co

mp

anie

s op

eratin

g acro

ss the

US

to p

rovid

e su

pp

ort as re

qu

ired

to Irish

com

pan

ies lo

okin

g to

expan

d in

to th

e

US

marke

t or lo

okin

g to

scale. T

he

me

nto

ring

pro

gram

me

match

es th

e le

ade

rs of Irish

com

pan

ies lo

okin

g

to exp

and

with

the

lead

ers o

f estab

lishe

d Irish

com

pan

ies in

the

US

.

If you

r team

is intere

sted

in e

ng

agin

g in

the

me

ntorin

g p

rog

ramm

e,

contact S

tep

he

n H

op

kins at s.h

op

kins@

amch

am.ie

Th

e C

ham

be

r offe

rs a disco

un

ted

corp

orate

me

mb

ersh

ip rate

for Irish

com

pan

ies n

ew

ly estab

lishe

d in

the

US

.

Me

et M

issou

ri Base

d L

ead

ers

Su

pp

ortin

g Yo

ur Te

am

#A

mC

ham

4Gro

wth

Me

nto

ring

Pro

gram

me

Page 4: 1234 Invest in Missouri - 05€¦ · 1234 Invest in Missouri - 05.pdf Created Date: 8/8/2019 2:52:24 PM

67

Jose

ph

Barre

ttC

hie

f Op

eratin

g O

ffice

r, Ap

ple

gre

en

Ap

ple

gre

en

op

erate

s 121 service

station

s, em

plo

ying

1,200

pe

op

le in

the

US

A. A

pp

leg

ree

n co

ntin

ue

to ro

ll o

ut its g

row

th strate

gy in

co-o

pe

ration

with

existin

g re

al estate

inve

stor p

artne

rs, Cro

ssAm

erica P

artne

rs an

d G

etty R

ealty. T

he

y see

the

ir U.S

. exp

ansio

n to

be

slow

and

stead

y, and

will co

ntin

ue

the

ir strateg

ic p

artne

rship

s with

we

ll estab

lishe

d fu

el b

rand

s such

as Mo

bil, S

he

ll, BP

and

po

pu

lar foo

d re

tailers 7-E

leve

n,

Bu

rge

r Kin

g, S

ub

way an

d P

izza Hu

t.

De

rmo

t O’S

he

aC

o-Fo

un

de

r/Join

t CE

O, Tao

glas

Sin

ce th

eir fo

un

datio

n in

200

4, Taog

las have

com

bin

ed

forw

ard-fo

cuse

d te

chn

olo

gical th

inkin

g w

ith a

de

term

inatio

n to

un

de

rstand

and

resp

on

d to

the

real n

ee

ds o

f ou

r custo

me

rs. Th

eir cro

ss-cultu

ral bu

sine

ss-so

lutio

ns ap

pro

ach m

ean

s rese

arch, d

esig

n, p

rod

uctio

n an

d cu

stom

er su

pp

ort se

rvices are

base

d at th

eir

wo

rld-class te

chn

olo

gy ce

ntre

s in Ire

land

, Ge

rman

y, the

Un

ited

State

s, Ch

ina an

d Taiw

an.

Kevin

Bu

ckleyC

EO

, Sp

earlin

eS

pe

arline

pro

vide

s the

wo

rld’s larg

est in

-cou

ntry n

um

be

r testin

g p

latform

wh

ich allo

ws clie

nts to

pro

actively

test, m

on

itor an

d tro

ub

lesh

oo

t the

ir glo

bal te

leco

ms fo

otp

rint, e

nab

ling

the

m to

achie

ve th

e m

ost e

fficie

nt

tele

com

mu

nicatio

ns e

xpe

rien

ce p

ossib

le.

Co

no

r O’B

yrne

CE

O, R

elate

careR

elate

Care

is a he

althcare

com

mu

nicatio

ns co

nsu

ltancy an

d o

utso

urcin

g o

rgan

isation

that p

rovid

es p

atien

t acce

ss and

patie

nt e

ng

age

me

nt so

lutio

ns to

lead

ing

he

althcare

org

anisatio

ns aro

un

d th

e w

orld

. Re

lateC

are

be

gan

as a join

t ven

ture

be

twe

en

the

wo

rld-re

no

wn

ed

Cle

velan

d C

linic an

d in

199

0 fo

un

de

d Irish

Bu

sine

ss P

roce

ss Ou

tsou

rcing

firm, R

ign

eydo

lph

in. R

elate

Care

now

has ove

r 370 e

mp

loyee

s across th

e U

.S. an

d Ire

land

w

ith ap

pro

ximate

ly a 50/

50 e

mp

loym

en

t split b

etw

ee

n b

oth

cou

ntrie

s.

Martin

McV

icarC

o-Fo

un

de

r, Co

mb

ilftC

om

bilift is th

e larg

est g

lob

al man

ufactu

rer o

f mu

lti-dire

ction

al forklifts an

d an

ackno

wle

dg

ed

lead

er in

lo

ng

load

han

dlin

g so

lutio

ns. M

ore

than

45,00

0 u

nits h

ave b

ee

n so

ld in

ove

r 85 co

un

tries sin

ce C

om

bilift

was e

stablish

ed

in 19

98

. Th

e d

riving

force

be

hin

d C

om

bilift’s o

pe

ration

s is a de

sire to

de

liver in

no

vation

in

the

mate

rial han

dlin

g are

na. R

esp

on

siven

ess to

the

eve

r-chan

gin

g n

ee

ds o

f the

custo

me

r pe

rme

ates e

very

area o

f the

bu

sine

ss.

Se

an S

he

eh

anC

hie

f Exe

cutive

, Wise

tek

Wise

tek p

rovid

e M

anu

facturin

g se

rvices (C

TO

), Data S

anitisatio

n, D

ata Ce

ntre

de

com

missio

nin

g an

d I.T

asse

t disp

osal se

rvices to

US

A C

om

pan

ies. T

he

y have

five lo

cation

s in th

e U

SA

: (Hyattsville

) Marylan

d,

(Win

che

ster) V

irgin

ia, (Bo

ston

) Massach

use

tts, (Au

stin) Te

xas and

(Sacram

en

to) C

aliforn

ia. Th

ey cu

rren

tly e

mp

loy 130

pe

op

le in

the

US

.

Ro

isin H

en

ne

rtyM

anag

ing

Dire

ctor, O

rnu

a Glo

bal Fo

od

s Divisio

nO

rnu

a Foo

ds N

orth

Am

erica is re

spo

nsib

le fo

r the

sales an

d m

arketin

g o

f Orn

ua p

rod

ucts in

clud

ing

bu

tter,

bu

tter sp

read

s, milk p

ow

de

r and

che

ese

un

de

r the

Ke

rrygo

ld b

rand

for th

e U

nite

d S

tates, C

anad

a and

Latin

A

me

rican m

arkets. O

rnu

a Foo

ds N

orth

Am

erica’s h

ead

offi

ce is b

ased

in E

vansto

n, Illin

ois w

ith sale

s and

m

arketin

g te

ams b

ased

in re

gio

ns acro

ss the

US

.

David

Walsh

CE

O, N

etw

atchE

stablish

ed

in 20

03, N

etw

atch is a G

lob

al Risk M

anag

em

en

t com

pan

y spe

cialising

in b

usin

ess co

ntin

uity,

risk man

age

me

nt an

d se

curity se

rvices to

clien

ts across E

uro

pe

, Africa an

d th

e U

SA

. Ne

twatch

is an aw

ard

win

nin

g p

rovid

er o

f visual asse

t man

age

me

nt. T

he

se g

ame

chan

ge

rs are re

spo

nsib

le fo

r pio

ne

erin

g so

me

o

f the

gre

atest ad

vance

s in se

curity te

chn

olo

gy,

Dan

Kie

lyC

o-Fo

un

de

r, Vo

xpro

Vo

xpro

- po

we

red

by T

ELU

S In

tern

ation

al is an aw

ard-w

inn

ing

pro

vide

r of M

ultilin

gu

al Cu

stom

er E

xpe

rien

ce

& Te

chan

ical Su

pp

ort so

lutio

ns. V

oxp

ro p

ow

ers th

e C

usto

me

r Op

eratio

ns o

f som

e o

f the

wo

rld’s m

ost ico

nic

glo

bal b

rand

s such

as Airb

nb

, Go

og

le, an

d R

ob

inh

oo

d. H

ead

qu

artere

d in

Co

rk, Vo

xpro

has o

ffice

s in D

ub

lin,

San

Francisco

& Fo

lsom

in C

aliforn

ia, the

Ph

ilipp

ine

s, Ro

man

ia and

Latin

Am

erica.

Ro

nan

Mu

rphy

CE

O, S

martte

chS

martte

ch247 o

pe

ne

d in

the

US

in Q

2 2019

. Th

e co

mp

any e

stablish

ed

op

eratio

ns in

Bo

ston

to d

rive th

e

sales an

d te

chn

ical en

gag

em

en

ts in th

e U

S. T

he

Sm

arttech

247 offe

ring

is a com

bin

ation

of 24x7 M

anag

ed

C

ybe

rsecu

rity service

s and

SaaS

softw

are. T

he

US

team

is curre

ntly 12 p

eo

ple

and

stead

ily gro

win

g.

Patrick R

yanM

anag

ing

Dire

ctor, U

SA

East R

eg

ion

, Lin

esig

ht

Lin

esig

ht h

as be

en

pro

vidin

g in

de

pe

nd

en

t con

structio

n co

nsu

ltancy se

rvices to

the

glo

bal in

du

stry. From

20

offi

ces aro

un

d th

e w

orld

, the

team

wo

rks with

Tie

r On

e clie

nts acro

ss a mu

ltitud

e o

f secto

rs, inclu

din

g

Co

mm

ercial, D

ata Ce

ntre

s, Life

Scie

nce

s, Hig

h-Te

ch In

du

strial, Re

side

ntial, Ho

spitality, H

ealth

care an

d R

etail.

Lin

esig

ht US

is wo

rking

on

pro

jects in

excess o

f $10

billio

n acro

ss 22 states.

OU

R M

EN

TO

R T

EA

M A

CR

OS

S T

HE

US

Liam

Foley

Dire

ctor o

f Strate

gy &

De

velo

pm

en

t, PM

Gro

up

PM

Gro

up

s’ US

A o

pe

ration

com

prise

s offi

ces in

Bo

ston

, Massach

use

tts and

San

Francisco

, Califo

rnia. B

oth

o

ffice

s pro

vide

Pro

ject M

anag

em

en

t, Pro

cess C

on

sultan

cy, Arch

itectu

ral and

En

gin

ee

ring

De

sign

, and

C

om

missio

nin

g an

d Q

ualificatio

n se

rvices.

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89

1. T

he

U

S

is a

hig

hly

service

d

and

d

iverse

m

arketplace, m

arket rese

arch and

segm

entation is cru

cial.

2.

Asse

ssme

nt at ind

ividu

al State

Level is re

qu

ired

. C

arefu

lly con

side

r US

po

licy and

pro

ced

ure

s or

reg

ulato

ry and

licen

sing

req

uire

me

nts as it m

ay vary S

tate b

y State

.

3.

Le

ga

lly th

ing

s are

d

iffe

ren

t e

spe

cially e

mp

loym

en

t con

tracts etc. so

en

sure

you

have

n

ew

con

tracts and

do

cum

en

ts in p

lace b

efo

re

hirin

g an

yon

e.

4.

Evalu

ate yo

ur p

rod

uct an

d/o

r service

adap

t-ab

ility for th

e U

S m

arket.

5. U

nd

erstan

din

g cu

ltural n

uan

ces o

r diffe

ren

ces

“…the

US

A is a co

ntin

en

t no

t a cou

ntry”

6.

Be

clear o

n yo

ur U

niq

ue

Se

lling

Po

int fo

r the

U

S M

arket. R

eview yo

ur ow

n b

usin

ess stre

ng

ths

and

capab

ilities.

7. V

isas fo

r the

team

me

mb

ers th

at mo

ve o

ver

can take

a lot lo

ng

er th

an an

ticipate

d w

he

n

settin

g u

p

8.

Do

no

t set u

p a virtu

al offi

ce, m

ake su

re yo

u are

p

hysically p

rese

nt. To

gain

the

trust o

f de

cision

m

akers yo

u h

ave g

ot to

be

pre

sen

t in th

e

mo

me

nt and u

nde

rstand b

oth natio

nal and lo

cal b

usine

ss drive

rs. US

de

cision m

akers ap

pre

ciate and

value

reg

ular facetim

e, re

lationship

bu

ilding

an

d in

teg

rity.

9.

Co

sts are a lo

t hig

he

r than

expe

cted

for salarie

s an

d yo

u n

ee

d to

thin

k abo

ut o

the

r be

ne

fits that

are e

ssential fo

r go

od

em

ploye

es like

healthcare

and

401k e

tc.

10.

Investig

ate d

istribu

tion

partn

ers o

r rep

rese

nta-

tive n

etw

ork p

artne

rs as the

y can h

elp

you

ge

t to

marke

t qu

icker. A

lso, cu

stom

ers o

ften

value

th

e su

pp

ort/co

mm

un

ication

from

that o

fferin

g.

Top

Co

nsid

eratio

ns b

efo

re

en

terin

g th

e U

S M

arket

WH

AT

TO

RE

ME

MB

ER

! G

UID

E

“New

entran

ts ne

ed

to re

cog

nise

that

every U

SA

state is d

iffere

nt; do

n’t make

th

e m

istake o

f thin

king

the

wh

ole

m

arket is th

e sam

e.”

Joe

Barre

tt, Ap

ple

gre

en

“Ro

ute

to m

arket is critical – d

irect,

chan

ne

l or d

istribu

tion

or all th

ree

o

ptio

ns. W

hat d

oe

s the

com

pe

titive

land

scape

loo

k like an

d can

you

d

iffere

ntiate yo

ur o

fferin

g in

a very

matu

re an

d w

ell se

rviced

marke

t. Wh

ere

w

ill you

start, it’s a massive

marke

t and

se

gm

entatio

n is cru

cial.“ R

on

an M

urp

hy, S

martte

ch

“Investin

g in

the

US

ne

ed

s to fo

cus o

n a

small vo

lum

e o

f clients an

d d

elive

ring

a h

igh

er leve

l of se

rvice. U

S in

du

stries

are ve

ry loyal to ve

nd

ors th

at see

k to

contin

uo

usly im

prove

and

excee

d

expe

ctation

s. If an Irish

com

pany

ente

ring

the

US

marke

t ado

pts th

is ap

pro

ach, g

rowth

will b

e a n

atural b

y-p

rod

uct.“

Patrick R

yan, L

ine

sigh

t

“You

cann

ot b

e all th

ing

s to all p

eo

ple

. Yo

u n

ee

d to

clearly d

efin

e yo

ur valu

e

pro

po

sition

and

stick to it. B

ein

g

spe

ctacular at o

ne

thin

g is far b

ette

r th

an b

ein

g ave

rage

at lots.”

David

Walsh

, Ne

twatch

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1011

Pickin

g th

e

righ

t locatio

n

Top

5 Co

nsid

eratio

ns

TH

E S

TAR

TIN

G P

OIN

T!

GU

IDE

1. G

ettin

g th

e b

alance

righ

t be

twe

en

basin

g yo

urse

lf in an

un

afford

able

area w

hile

e

nsu

ring

that yo

u’re

no

t left o

ut in

the

cold

.

2.

Availab

ility of tale

nt n

ee

ds to

info

rm th

e lo

cation

you

cho

ose

.

3.

Is the

locatio

n clo

se to

you

r key strate

gic p

artne

rs?

4.

Is the

facility close

en

ou

gh

to yo

ur cu

stom

er b

ase?

5. H

ow

go

od

is the

con

ne

ctivity? From

a practical p

oin

t of vie

w, acce

ss to th

e U

S

marke

t thro

ug

h g

oo

d airp

ort co

nn

ectio

ns allo

ws fre

qu

en

t visits, this g

ives yo

u th

e

the

ability to

de

velo

p yo

ur n

etw

ork u

ntil yo

ur b

usin

ess h

as scale to

expan

d yo

ur

team

s.

“Every U

.S. S

tate h

as a local e

nterp

rise b

oard

/inve

stme

nt age

ncy w

ho

are alw

ays kee

n fo

r co

mp

anie

s to se

t up

op

eratio

ns in

the

ir reg

ion

. T

he

se ag

en

cies can

be

utilise

d as an

excelle

nt re

sou

rce to

learn

mo

re ab

ou

t the

reg

ion

, ge

t intro

du

ction

s to p

ote

ntial custo

me

rs and

learn

m

ore

abo

ut g

rants/in

centive

s available

to

intern

ation

al com

pan

ies.”

Co

no

r O’B

yrne

, Re

lateC

are

“Co

nsid

er w

hat fu

nctio

ns n

ee

d to

be

run

locally

in th

e U

S w

he

n e

nterin

g th

e m

arket an

d w

hat

can b

e ru

n fro

m Ire

land

”K

evin B

uckley, S

pe

arline

“Local b

usin

ess o

rgan

isation

s are a g

reat w

ay to

ge

t the

lay of th

e lan

d. C

ontact th

e lo

cal C

ham

be

r or co

un

cil in th

e are

a for ad

vice. In

ou

r case

, the

Gre

ater S

acrame

nto A

rea E

con

om

ic C

ou

ncil p

layed

a sign

ificant role

in u

s cho

osin

g

the

Folso

m site

.” D

an K

iely, V

oxpro

“If settin

g u

p a M

anu

facturin

g site

, local su

pp

ort

structu

res- S

tate an

d C

ity Level- m

ay be

availab

le fo

r you

r bu

sine

ss”. R

oisin

He

nn

erty, O

rnu

a

“We

initially trie

d to

grow

the

bu

sine

ss o

rgan

ically ou

rselve

s bu

t cou

ld n

ot g

ive it th

e

time

. We

eventu

ally did

an acq

uisitio

n w

hich

m

ade

pe

ne

trating

the

marke

t place

a lot e

asier.”

Se

an S

he

eh

an, W

isete

k

SU

PP

OR

T &

INF

OR

MA

TIO

N

CA

N B

E F

OU

ND

AT

W

WW

.SE

LE

CT

US

A.G

OV

Page 7: 1234 Invest in Missouri - 05€¦ · 1234 Invest in Missouri - 05.pdf Created Date: 8/8/2019 2:52:24 PM

1213

Gro

win

g b

usin

ess

& avo

idin

g su

rprise

s

1. U

S im

mig

ration

, custo

ms, e

mp

loym

en

t and

tax law

s are co

mp

lex, h

igh

ly reg

ulate

d an

d

con

stantly ch

ang

ing

and

the

refo

re sp

ecialise

d

leg

al advice

is ne

cessary.

2.

Co

mp

lexitie

s can arise

wh

en

you

r op

eratio

ns

and sale

s expand

beyo

nd the

bo

rde

rs of a sing

le

state. Yo

u m

ay have

to w

ithh

old

taxes fo

r several

states, d

ep

en

din

g o

n th

e e

mp

loyee

s’ states o

f re

side

nce

and

the

locatio

n o

f the

ir wo

rkplace

s. M

ost state

s imp

ose

a pe

rson

al inco

me

tax bu

t th

ere

are a few

ano

malie

s.

3.

In Ire

land

we

can take

ou

r close

relatio

nsh

ip an

d

histo

ry with

the

US

A fo

r grante

d. T

he

US

has a

rem

arkable

leve

l of d

iversity w

hich

infl

ue

nce

s th

e cu

lture

in all w

alks of life

.

4.

Th

e A

me

rican h

ealth

care syste

m an

d th

e typ

es

of in

suran

ce b

en

efits yo

u can

pu

t in p

lace fo

r yo

ur e

mp

loye

es is m

uch

mo

re d

ifficu

lt than

it ap

pe

ars at first.

5. T

he

len

gth

of tim

e to

ge

t plan

nin

g p

erm

ission

d

escrib

ed

as

Pe

rmits

in

the

U

SA

, varie

s

sign

ificantly fro

m S

tate to

State

. De

lays can

imp

act you

r bu

dg

et p

lans.

6.

Do

n’t un

de

restim

ate th

e tim

e d

iffere

nce

– it can

make

life d

ifficu

lt at time

s.

7. T

he

Am

erican

Bu

sine

ss en

viron

me

nt can

be

ru

thle

ss. You

will b

e h

eld

accou

ntable

on

every

de

tail.

8.

Have

a de

dicate

d U

SA

reso

urce

to m

anag

e d

ay to

day activitie

s – this sh

ou

ld n

ot b

e m

anag

ed

fro

m Ire

land

.

9.

Be

we

ll fun

de

d, o

the

rwise

you

will d

row

n –

it w

ill always re

qu

ire m

ore

inve

stme

nt th

an yo

u

initially th

ou

gh

t.

10.

Sp

en

d tim

e o

n re

cruitm

en

t – in

Irelan

d w

e

have

the

luxu

ry that e

veryo

ne

is con

ne

cted

in

som

e w

ay or an

oth

er! In

the

US

it is com

ple

tely

diffe

ren

t, so b

e care

ful ab

ou

t wh

o yo

u re

cruit,

always che

ck refere

nces and

not ju

st em

ploye

rs, also

form

er clie

nts.

LE

AR

NIN

G T

HE

HA

RD

WA

Y!

GU

IDE

Top

Co

nsid

eratio

ns

“Base

d o

n o

ur exp

erie

nce

, US

em

ploye

es

tend to

be very m

uch task o

rientated and

d

evoted to

succeed

ing in the sp

ecific role they

have been g

iven. They p

refer clear instructio

n

and p

erform

ance metrics alig

ned w

ith their role.

In contrast, Irish em

ployees tend

to yearn fo

r ro

le variation and

can som

etimes b

e motivated

a little d

ifferently in that sense. Desp

ite the

fact we are all sp

eaking E

nglish, I co

uld

share

cou

ntless anecdotes w

hereby task instru

ctions

and d

irectives have got lo

st in translation!

Ad

op

ting a “lo

cal” app

roach that is resp

ectful of

a corp

orate cu

lture and

way of d

oing

things that

plays a reverence to

local su

bcu

ltures.“

“We learned

very quickly that d

ue to the size and

scale of the US

market, any com

pany investing

in the U

S need

s to focus on a small volum

e of clients and

delivering

a higher level of service. U

S

industries are very loyal to vend

ors that seek to

continuously imp

rove and exceed

expectations. If

an Irish comp

any entering the U

S m

arket adop

ts this ap

proach, g

rowth w

ill be a natural b

y-prod

uct.“ “W

e fou

nd o

ut the hard

way that our exp

at em

ployees’ p

ersonal tax returns often lead

to taxes being

owed

, and this can ob

viously lead

to some anxiety follow

ing the tax return.

The p

ersonal tax system in Ireland

is far less com

plicated

than the US

system. O

ur HR

d

epartm

ent is now w

ell versed in this area, and

w

e can readily assist our exp

at team m

emb

ers, to ensure there are no m

ajor surprises w

hen they com

plete their tax return.“

“When w

e initially started our research in the

U

S m

arket I was over and

back every second

w

eek. This b

ecame a b

ig p

roblem

and led

to severe scrutiny b

y TSA

. US

imm

igration,

customs, em

ploym

ent and tax law

s are

comp

lex, highly reg

ulated and

constantly chang

ing and

therefore specialised

legal

advice is necessary. In hind

sight I w

ould have

ap

plied

for the work visa earlier b

ecause it takes tim

e to comp

lete.“

Page 8: 1234 Invest in Missouri - 05€¦ · 1234 Invest in Missouri - 05.pdf Created Date: 8/8/2019 2:52:24 PM

1415

“Sim

ilar to o

the

r glo

bal lo

cation

s, with

in th

e

US

, gre

at service

and

a stron

g cu

lture

will le

ad

to g

oo

d b

usin

ess re

lation

ship

s that e

nsu

re

sustain

able

grow

th an

d fu

ture

pro

spe

rity.” P

atrick Ryan

, Lin

esig

ht

“B

e o

pe

n an

d sh

are yo

ur exp

erie

nce

s. Eve

ry A

me

rican citize

n I’ve

me

t has b

ee

n d

elig

hted

to

he

lp an

d assist in

ou

r expan

sion

plan

s in th

e

US

A. A

me

rican cu

lture

is ‘can d

o’. Jo

sep

h B

arrett, A

pp

leg

ree

n

“B

e o

pe

n an

d b

e frie

nd

ly. Am

erica, an

d its

pe

op

le, are

very w

elco

min

g an

d are

use

d to

b

uild

ing

new

relatio

nsh

ips ve

ry qu

ickly - so say

yes to

that so

cial invitation

the

first time

it is exte

nd

ed

.” R

oisin

He

nn

erty, O

rnu

a

“T

he

US

A is h

om

e to

som

e o

f the

wo

rld’s le

adin

g

bran

ds an

d co

mp

anie

s bu

t expe

ct to p

ut th

e

hard

yards in

.” L

iam Fo

ley, PM

Gro

up

“Ou

r Irishn

ess o

pe

ne

d th

ose

do

ors - b

ut it d

idn’t

win

us b

usin

ess. T

here are lots of peop

le who w

ill say ‘no’ on the w

ay to the person w

ho will say ‘yes’.

So stick w

ith it.” D

avid W

alsh, N

etw

atch

“I wo

uld

reco

mm

en

d th

at you

invest u

pfro

nt and

take

advice

and

cou

nse

l from

oth

er p

eo

ple

wh

o

may b

e fu

rthe

r alon

g th

e jo

urn

ey than

you

” C

on

or O

’Byrn

e, R

elate

care

“Lon

g b

efo

re w

e p

ut a m

ove in

mo

tion

, we

w

ere

bu

ildin

g u

p a n

etw

ork in

No

rth A

me

rica. Irish

org

anisatio

ns su

ch th

e A

me

rican C

ham

be

r o

f Co

mm

erce

Irelan

d, th

e ID

A an

d E

nterp

rise

Irelan

d can

op

en

do

ors, so

tap into

the

se

reso

urce

s as mu

ch as yo

u can

.” D

an K

iely, V

oxpro

“Just d

o it, th

e o

pp

ortu

nitie

s are m

assive an

d it’s

an e

asier b

usin

ess e

nviron

me

nt to su

ccee

d in

q

uickly th

an E

uro

pe

“ D

erm

ot O

’Sh

ea, Tao

glas

ME

NT

OR

S F

INA

L AD

VIC

E

Ou

r team

of M

arket A

dvise

rs are larg

ely d

rawn

from

the

p

rivate se

ctor in

the

US

, spe

cializing

in th

e p

articular se

ctor

to w

hich

the

y are assig

ne

d. E

ach M

arket A

dvise

r wo

rks with

a clie

nt p

ortfo

lio fo

r that se

ctor p

rovid

ing

a rang

e o

f sup

po

rts. T

he

se su

pp

orts in

clud

e: facilitatin

g in

trod

uctio

ns to

rele

vant

bu

yers; p

rovid

ing

access to

exp

ert ad

vice fro

m m

en

tors

and

adviso

ry bo

ards; h

elp

ing

Irish co

mp

anie

s un

de

rstand

ro

ute

s to m

arket, d

istribu

tion

chan

ne

ls and

sup

ply ch

ain

dyn

amics; su

pp

ortin

g clie

nt co

mp

anie

s set u

p a n

ew

marke

t p

rese

nce

, inclu

din

g co

nn

ectin

g w

ith lo

cal pro

fessio

nal se

rvice p

rovid

ers; u

nd

ertakin

g in

-marke

t trade

, pro

mo

tion

al and

n

etw

orkin

g e

ven

ts; facilitating

the

visit of ke

y pro

cure

me

nt

and b

uying

pe

rsonne

l to Ire

land; d

evelo

ping

in market m

eeting

itin

erarie

s to h

elp

Irish co

mp

anie

s con

du

ct the

prim

ary re

search

ne

cessary to

validate

, or n

eg

ate, m

arket o

r pro

du

ct assu

mp

tion

s; leve

ragin

g o

ur ro

bu

st ne

two

rk on

in m

arket

con

sultan

ts (path

find

ers) acro

ss the

US

; wo

rking

close

ly with

o

ur o

the

r age

ncy co

lleag

ue

s to o

ptim

ize cap

ability fo

r ou

r clie

nt co

mp

anie

s across th

e Te

am Ire

land

ne

two

rk.

Ad

ditio

nally, o

ur Irish

Ad

vantag

e e

xpo

rt marke

ting

camp

aign

p

rom

ote

s the

capab

ilities an

d in

no

vation

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Page 9: 1234 Invest in Missouri - 05€¦ · 1234 Invest in Missouri - 05.pdf Created Date: 8/8/2019 2:52:24 PM

OUR VISION Ireland is an inclusive

location-of-choice for talent and

innovation with global impact

The Membership of the American Chamber of Commerce Ireland (AmCham) are the Irish operations of US companies, Irish companies with operations in the United States and organisations with close linkages to US-Ireland trade and investment.

Our members are global leaders in key industry sectors from life sciences to social media. They range from the world’s largest ICT companies who have been present in Ireland for many decades, to operations engaged in life sciences, engineering and internationally traded services, to emerging global leaders in cyber-security who have recently established here.

For more information on membership please contact: Ciara Rushe at [email protected]

“The Republic’s most influential business lobby group.” The Irish Times

“As the voice of US Business in Ireland, AmCham does a fantastic job in bringing US business and Government closer together.”

Heather Humphreys TD, Minister for Business, Enterprise & Innovation

“The American Chamber does a fantastic job in bringing together the broad family of the US FDI community in Ireland, identifying common areas of interest, articulating a position and getting direct access to key policy makers.”

Peter Keegan, Country Executive Ireland at Bank of America Merrill Lynch

About the American Chamber(AmCham Ireland)

OUR MISSION is to strengthen

Ireland’s Transatlantic Business

Relationships through advocacy

& networking with purpose.

NETWORKING WITH PURPOSE Networking at all levels is done through membership networks, programmes and shared best practice events. These networks support deep collaboration and peer-to-peer learning.

ADVOCACY WITH PURPOSE Joining the Chamber gives companies a powerful voice as part of what is recognised as one of the most influential business groups in the country.

BUSINESS GROWTHThe Chamber runs a high-quality event programme covering a range of subjects.

April 2019 Speaker of the United States House of Representatives Nancy Pelosi

addressing AmCham Members

Former Speaker of the House of Representatives John Boehner

addressing AmCham members on Independence Day 2015