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Expanding CollaborationCollaborationFall Conference & AwardsOctober 7-8, 2013 | Marriott East, Indianapolis
Dear Friend,
The Senior Care Profession has always required collaboration.
You work with families and caregivers, churches and community groups, discharge planners and area agen-cies on aging. You work within your own organizations across departments and with your governing boards. And most importantly, you work collaboratively with residents – their care and satisfaction is paramount.
Successful collaboration is also a moving target and requires flexibility.
In the healthcare environment in which we find ourselves now, you’re being required to create relation-ships with new groups, advance yourselves technologically and clinically, all the while keeping care and service at excellent levels. It’s a lot to juggle.
That’s why your association provides conferences like this one. We want you to learn the best practices from experts in the profession. We want you to learn from your peers. We want you to catch up with old friends, make new ones, and share what has been successful for you.
So join us for this wonderful opportunity for renewal, learning and collaboration.
Regards,
Jim LeichJim Leich, President/CEOLeadingAge Indiana
Expanding CollaborationFall Conference & AwardsOctober 7-8, 2013 | Marriott East, Indianapolis
CollaborationConference Welcome2
Time 1A 1B 1C 1D 1E CEUsAssistedLiving Administration Clinical Collaboration
Con
fere
nce
Sche
dule
Across theContinuum
Monday, October 7, 2013
7:45 - 9:00 AM Registration & Continental Breakfast
9:00 - 10:15 AM Opening Session 1.25 CEUs
10:30 - 11:45 AM 1A 1B 1C 1D 1E 1.25 CEUs
11:45 AM - 1:15 PM LeadingAge Indiana Awards Lunch
11:45 AM - 1:15 PM INALA Awards Lunch & Annual Business Meeting
1:30 - 2:45 PM 2A 2B 2C 2D 2E 1.25 CEUs
3:00 - 4:30 PM 3A 3B 3C 3D 3E 1.5 CEUs
4:30 - 6:00 PM Networking Reception
Tuesday, October 8, 2013
7:30 - 8:45 AM LeadingAge Indiana Business Meeting & Breakfast .5 CEUs
9:00 - 10:00 AM 4A 4B 4C 4D 4E 1 CEU
10:15 - 11:15 AM 5A 5B 5C 5D 5E 1 CEU
11:30 AM - 12:30 PM Closing Session 1 CEU
12:30 - 4:30 PM Strategy Cafe (Invite Only for HDG Learning Collaborative Participants) 4 CEUs
Conference WelcomeConference Welcome
Conference Welcome 3
Expanding CollaborationCollaboration October 7-8, 2013 | Marriott East, Indianapolis2013 Fall Conference & Awards
LeadingAge IndianaLeadingAge Indiana is an association representing not-for-profit services and facilities for the elderly. Lead-ingAge Indiana members are non-profit organizations, providing high quality health care, services and housing for over 25,000 seniors throughout Indiana. The mission of LeadingAge Indiana is to assist members to provide the highest quality of life for those they serve.
Indiana Assisted Living Association(INALA) The mission of INALA is to promote the interests of the Assisted Living industry in Indiana and to enhance the quality of life for the population it serves.
To accomplish this, INALA is committed to providing: Information Leadership Expertise Representation Guidance Public Education Responsiveness
Hoosier Owners and Providers for the Elderly(HOPE) advances the interests of Hoosier owned and operated providers of health care, housing, and assis-tance services for the elderly by: Establishing working relationships with legislators,
regulators, advocates and other providers of services to the elderly;
Leading in planning for the future delivery, regulatory and payment systems;
Providing effective education and training programs at a reasonable cost;
Providing members with timely information; Exercising fiscal responsibility in use of member dues.
Jackie Brewer Westminster Village North, Inc.Ashleih Cheshire Gregory & Appel Insurance
Kevin Clark Grandview Pharmacy, Inc.Meg Clark Marquette
Mary DrewsThe Towne House Retirement Community
Deb Freeland CliftonLarsonAllenBethany Garrity
National Institute for Fitness and SportAmanda Green Healthcare Therapy Services, Inc.
Doug Kafoure GuideOne InsuranceKevin Kleva Guardian Pharmacy of Indiana
Marlene Korenstra Hubbard Hill EstatesDodie Kreger Omnicare Pharmacies of Indiana
Jeff KunceNeace Lukens Insurance & Risk Management
Janet McCrea All Med Medical SupplyTony Mundell River Terrace Estates
Platinum Sponsors
Gold SponsorHealth Management Advisors, Inc.
In Touch PharmaceuticalsSilver Sponsor
Samaritan Alliance, LLCBusiness Meeting Sponsor
Healthcare Therapy Services, Inc.Exhibitors
Advantage Billing & Consultants All Med Medical AmPro Biocodex BKD, LLP Creative Health Solutions Grandview Pharmacy, Inc.
Guardian Pharmacy Healthcare Therapy Services, Inc. In Touch Pharmaceuticals
Indiana Department of Insurance (SHIP) MMIC Omnicare Pharmacies of IN PCA Pharmacy PharMerica Plante & Moran, PLLC Proactive Medical Review Relias Learning Samaritan Alliance, LLC
Conference Welcome
Conference Collaborators
www.LeadingAgeIndiana.org P.O. Box 68829, Indianapolis, IN 46268 P (317) 733-2380 | F (317) 733-2385
Education CommitteeConference Sponsors
Contact
INFO
Expanding CollaborationFall Conference & AwardsOctober 7-8, 2013 | Marriott East, Indianapolis
CollaborationEducational Sessions4
Keynote If All Else Fails, Hug'em: The Ultimate Motivational Guide for Team-work & Collaboration in the Workplace! Monday, October 7th| 9:00 - 10:15 AMSponsored by Grandview Pharmacy, Inc.The future belongs to those organizations where posi-tive, purposeful and empathetic relationships define the quality of care for our clients. Goleman, Covey, Blanchard, Collins, and others have all hinted at the solution. Here’s the question: What inspires, enlivens, and ignites our colleagues to leave their comfort zones toward improved teamwork, greater customer care, more professional relationships and brand new successes? Finally, the mysteries and science of human motivation are revealed through mass audience experimentation! Come expecting tools for effective and lasting collaboration, belly laughs, and real hijinx.Christopher Ridenhour; Liberty Lutheran Services
1A Driving Assisted Living Clinical Out-comes - What's on your Dashboard?
Monday, October 7th| 10:30 - 11:45 AMLearn how to create and implement a quality dashboard for your assisted living and memory care communities. Skilled Nursing is not the only care environment in our industry! Assisted Living is the NEW care and housing choice for seniors with chronic diseases and medically frail populations. Trinity Senior Living Communities will share its dashboard, learnings along the road to success, and the many potholes and orange barrels in its path!Nancy Saro; Trinity Senior Living CommunitiesTrack - Ass isted L iv ing1B Building Local Coalitions to Support
Emergency PreparednessMonday, October 7th| 10:30 - 11:45 AMThis presentation will describe healthcare coalitions and the importance of long term care integration. Bobby Courtney; MESHTrack - Across the Continuum1C The SNF 'Perfect Storm'...A
Convergence of Quality, Compli-ance and Risk Management
Monday, October 7th| 10:30 - 11:45 AMSNFs face complex challenges that require new and coordinated approaches by the quality, compliance and risk management teams. A survey finding of immediate
jeopardy could be followed by a wrongful death lawsuit, attorney general investigation, professional licensure actions, 'qui tam' civil lawsuit or criminal enforcement action. SNF leadership won't want to miss this insightful presentation that will review the key strategies and tactics necessary to evaluate and update current program efforts to maximize outcomes, while minimiz-ing the typical program 'gaps' that leave SNFs vulner-able to the 'perfect storm' that churns up complex issues tied to quality, compliance and risk management.Susan Ziel; Krieg DeVaultTrack - Administration1D A New Look at FallsMonday, October 7th| 10:30 - 11:45 AMThis session will provide an overview to the implementa-tion of a comprehensive fall prevention program that is a combination of nationally recognized evidence-based, fall prevention practices and practical applications from the most recent research findings. Learn program outcomes reported from skilled nursing facilities that are now alarm-free, restraint-free, no low beds, no floor mats, and the cautionary use of gripper socks. This is not a "nursing-only" program. It requires the skills, knowledge and participation of all employees.Kathy Hybarger; Health Care ExcelTrack - Cl inical1E Communication to Engagement to
Quality of LifeMonday, October 7th| 10:30 - 11:45 AMIn collaboration with Jenn Taylor, MS, CTRS, Resident Activities Director for Trilogy Health Services, we will explore how resident, family, and staff communication impact the level of engagement in the various programs and activities offered by a campus or facility. Better knowledge of activities leads to better participation which leads to a higher quality of life for everyone involved. How to make this happen using effective, efficient, and innovative technologies will be explained, along with the viewpoint of a senior care professional who has evaluated the impact on their organization.Steve Rusche; LifeShare Technologies & Jenn Taylor, MS, CTRS; Trilogy Health ServicesTrack - Collaboration
Educational Sessions 5
Expanding CollaborationCollaboration October 7-8, 2013 | Marriott East, Indianapolis2013 Fall Conference & Awards
Special EventsLeadingAge Indiana Awards Luncheon Monday, October 7th| 11:45 AM – 1:15 PMSponsored by Health Management Advisors, Inc.Join LeadingAge Indiana as we celebrate the successes of our members. This event recognizes those who make a difference on behalf of Indiana seniors. Awards to be given include Excellence in Service, Care and Volunteer-ing. All nominees will be recognized. Come celebrate with fellow members at this highly anticipated event.
INALA Awards LuncheonMonday, October 7th| 11:45 AM – 1:15 PMSponsored by In Touch PharmaceuticalsThe INALA Awards Luncheon was established to recog-nize and honor those people that have positively affected the lives of those being served in Assisted Living. Nominees and winners will be recognized in the following categories: Angel Award, Outstanding Commu-nity Director award, Creative Idea of the Year Award, Outstanding Marketing Director Award, Outstanding Caregiver Award, and Outstanding Food Service Director Award. We invite you to celebrate with your peers!
INALA Annual Business MeetingThe INALA Annual Business Meeting will be held in conjunction with the INALA Awards Luncheon at 11:45 AM. All members are invited to attend. The meeting will include Board Member elections, a review of the finan-cial report, and a report from the board chair.
2A Managing the RCF Survey ProcessMonday, October 7th| 1:30 - 2:45 PMThis session will explain the information-gathering process during the Residential Care Facility survey tasks established by ISDH. Presenters will explain key regula-tory requirements upon which surveyors focus on, and will provide recommendations for enhancing the inter-change of information between the surveyors and administrative staff.Sharon Kennell; SharCare & John H. Sharpe; Taft Stettinius & Hollister LLPTrack - Ass isted L iv ing2B The New Indiana POST Program:
Legal and Clinical ConsiderationsMonday, October 7th| 1:30 - 2:45 PMThis session will provide an overview of the new Indiana POST (Physician Orders for Scope of Treatment) form
that became legally available on July 1, 2013. Attendees will learn about the legal requirements for using the POST form and clinical issues to consider when integrat-ing this new tool into practice. Susan Hickman, PhD; Indiana University School of NursingTrack - Across the Continuum2C How To Win Your Next
Unemployment HearingMonday, October 7th| 1:30 - 2:45 PMThis session will divided into three main segments. The first segment will be an introduction and explanation of how the unemployment system works. This includes an overall description of the program and also detailed information about how claims are processed from the time an individual employee files until the claim is resolved. The second segment focuses on disputed claims and the process that Workforce Development follows in resolving those disputes. Finally, detailed strategies will be given to assist employers in obtaining the most favorable outcomes from their interactions with Workforce Development. These strategies include attention to various things prior to an employee’s sepa-ration, interacting successfully with Workforce Develop-ment during the dispute process, how to approach an Unemployment hearing before an ALJ, and how to best appeal an ALJ’s decision to the UI Review Board.Ronnie Miller; Barnes & Thornburg LLPTrack - Administration2D Revisiting Therapy-Nursing Functional
Maintenance Programs for LTC Resi-dents In Light of Jimmo v. Sebelius
Monday, October 7th| 1:30 - 2:45 PMThis session will review the impact of the Jimmo v. Sebelius ruling for providers as we await formal guid-ance from CMS. We will have a focused review of long term management of residents with chronic conditions that may require intermittent intervention from rehabili-tation to maintain their functional level, as well as practical guidance for implementing nursing/therapy collaborative intervention plans through functional maintenance programming. Amie Martin; Proactive Medical Review & Consultants, LLCTrack - Cl inical
Expanding CollaborationFall Conference & AwardsOctober 7-8, 2013 | Marriott East, Indianapolis
CollaborationEducational Sessions6
2E Leading Change: A Case Study in EMR Implementation
Monday, October 7th | 1:30 - 2:45 PMThis session will cover lessons learned during a stand-alone SNF implementation of EMR. We will cover the planning and system design. Next we will focus on early stage implementation from workflow redesign to estab-lishing a core team and developing a timeline. Then we will turn our attention to training and development from teachers to evaluation and finally going live. Matt Faley; Byron Health CenterTrack - Collaboration3A Comparison of Licensed vs
Unlicensed Assisted LivingMonday, October 7th | 3:00 - 4:30 PMThis session will involve a panel discussion focusing on the distinct differences between non-licensed and licensed assisted living facilities in Indiana. The panel will consist of a variety of professionals with extensive experience in both settings. Acceptable practices in the non-licensed setting per the ISDH will be presented and explained.Sharon Kennell; SharCare, AnnJee Kirstein; American Senior Communities & Kim Rhoades; ISDHTrack - Ass isted L iv ing3B Home and Community-Based Ser-
vices for the Continuum of CareMonday, October 7th | 3:00 - 4:30 PMPeter Notarstefano will give a brief overview of what is happening on the federal level in relation to policy and regulations for adult day, home health, hospice and PACE. Cathy Grantner-Coltun will present on their Home Health, Hospice and Adult Day Services program, and how these programs impact care transitions of patients with specific diseases. Tina McIntosh will present on how she built a successful freestanding adult day services program that serves the community. Finally, we will have a panel discussion with questions from the audience on different topics, including how HCBS fits into the growth of Managed Care and Accountable Care Organizations.Peter Notarstefano; LeadingAge, Cathy Grantner-Coltun; Franciscan Communities & Tina McIntosh; Joy's HouseTrack - Across the Continuum3C Collaboration with County Hospitals
(UPL, IGT, and NSGO NF Update)Monday, October 7th | 3:00 - 4:30 PMThe program will help attendees better understand the issues facing a “non-state government operated nursing facility” (NSGO NF). Such NFs are eligible for higher
Medicaid payments than other nursing facilities, i.e., up to the rate Medicare would have paid for the equivalent service (the so-called Medicaid “Upper Payment Limit” or UPL). NSGO NFs are also able to transfer funds to the State Medicaid Agency (so-called “intergovernmental transfers” or “IGTs”) to cover the share that would normally come from state general fund appropriations. Topics will include proliferation of participation, facility specific UPL issues, Medicaid managed care impact, impact on rate change due to audit and overpayment demand letters, unrelated business income tax ques-tions, impact of participation on tax exempt status, and supplemental payment programs for NFs in other states. J Michael Grubbs; Barnes & Thornburg LLPTrack - Administration3D Addressing HAI Using a QAPI
ApproachMonday, October 7th | 3:00 - 4:30 PMThis session will present the challenges associated with healthcare associated infection (HAIs) within the context of a QAPI program. Improving hand hygiene will serve as an example of how to implement a performance improvement project that will decrease HAIs and improve quality of life for residents. The session will present a practical approach for a cycle of process improvement: identify an opportunity to improve, develop a plan and implement a solution. Focus will be placed on how to monitor effectiveness through base-line and ongoing measurement. A review of the health-care associated infection related resources available to facilities through the ISDH will be provided. Ellen Miller; University of Indianapolis Center for Aging & CommunityTrack - Cl inical3E Enterprise Risk Management -
Focusing on the Right RisksMonday, October 7th | 3:00 - 4:30 PMToday, organizations of every type and industry are implementing some form of formalized risk manage-ment program. Even organizations that have not started down the path of establishing one often indicate that they know they would obtain value from doing so, but are not sure how to integrate risk management into their existing business model. Experiences of organiza-tions that have begun to establish a risk program can yield a wealth of lessons learned that can help others as they begin to consider enterprise wide risk manage-ment. This presentation will provide insights and points to consider as you look to build or enhance your
Educational Sessions 7
Expanding CollaborationCollaboration October 7-8, 2013 | Marriott East, Indianapolis2013 Fall Conference & Awards
approach to risk management.Michael Sargent; CliftonLarsonAllen LLPTrack – Collaboration
Special EventsNetworking Reception Monday, October 7th| 4:30 – 6:00 PMSponsored by Samaritan Alliance, LLC There is no other industry where sharing among peers is more imperative! Don't miss this opportunity to enjoy an evening with old friends and maybe even some new ones. This year's reception is free for all conference attendees (Exhibitors and Associate Members/Industry Partners will be required to pay a fee) and will take place at the Marriott East.
LeadingAge Indiana Annual Business Meeting & BreakfastTuesday, October 8th| 7:30 – 8:45 amSponsored by: Healthcare Therapy Services, Inc. The Business Meeting Breakfast will be held from 7:30 to 8:00 am prior to the Business Meeting. Individual tickets may be purchased for $15 to attend the breakfast, but they must be purchased in advance when attendees preregister. There will be no tickets available at the door.
The Annual Business Meeting will be held from 8:00 to 8:45 am, and is open to LeadingAge Indiana members. Elections of various Board of Directors positions will take place, as well as a review of the financial and business reports, and an update on all major associa-tion initiatives. Each facility will designate one voting representative for the meeting.
4A Blogging and Social Media - Making it Work
Tuesday, October 8th| 9:00 - 10:00 AMSetting up shop on social media sites is easy; however, reaping the benefits of an online presence can be a little more elusive. In this interactive session, you’ll discover how blogging can bring less awkward, more consistent results to your business. We’ll cover: precisely how blogging (combined with social media) attracts referrals; the practical, 3-step approach that enabled Kola to grow her social media audience from 0 to 10,000; essential blogging/social media resources and how to access them for free. It’s time to say hello to an era of less awkward, more consistent results from your online presence.Kola Olaosebikan; Beta Motivation
4B REAL Care Transitions- A Community Approach to Health
Tuesday, October 8th| 9:00 - 10:00 AMThe REALCare Transitions program is designed to help patients who are discharging from the hospital as they continue on a path towards improved health. Utilizing a community-based, person-centered model, REAL Care Transitions meets with the patient both pre and post discharge, in their home, and assesses their needs within the context of their current living situation. Onsite counseling during this critical period has been shown to reduce the number of hospital readmissions in pilot and contract work. Our experienced Patient Transitions Specialists work closely with the Aging and Disability Resource Center at REAL Services. We connect patients with a wide variety of community options and supports to help them live successfully in their own homes. Our staff has extensive experience in listening to a patient’s needs, assessing their situation and providing options that promote feasible healthy living.Brandyn Blosser; REAL Services/A2AATrack - Across the Continuum4C HIPAA Omnibus RuleTuesday, October 8th| 9:00 - 10:00 AMThe final regulations for the Omnibus Health Insurance Portability and Accountability Act, or HIPAA, rule became effective March 26, 2013. Covered entities, however, have until September 23, 2013 in order to comply. These changes affect resident requests and approvals, breach reporting, business associates and penalties for noncompliance have increased.Regina Loncaric; Plante MoranTrack - Administration4D Impacting Dementia Behaviors to
Reduce Antipsychotic UseTuesday, October 8th| 9:00 - 10:00 AMUnderstanding dementia levels and how to impact common behaviors are important keys to antipsychotic medication reduction. This session will review the stages of dementia, and common behaviors associated with each level. Participants will learn the activity engagement needs of each dementia stage as a means to reduce challenging behaviors, and practical strate-gies for implementation.Linda Riccio; Creative Health SolutionsTrack - Cl inical
Track - Ass isted L iv ing
Expanding CollaborationFall Conference & AwardsOctober 7-8, 2013 | Marriott East, Indianapolis
CollaborationEducational Sessions8
4E Care Coordination: Contracting with Hospitals and Behavioral Health Providers
Tuesday, October 8th| 9:00 - 10:00 AMThis session will address contracting considerations between LTC providers and hospitals in particular, but also other providers in the continuum, in order to enhance care and be responsive to outcome and financial demands. Many county hospitals already have relationships with LTC providers and may be exploring ways to build upon those relationships. LTC providers can bring the ability to improve patient care, quality outcomes, and improved risk management exposure. Hospitals and others are hearing about and exploring "accountable care organizations", so these contracting opportunities are being explored to enhance post-discharge care coordination and case management.David Jose; Kreig DeVault LLPTrack - Collaboration5A Lead with Dining to Achieve
Strategic ObjectivesTuesday, October 8th| 10:15 - 11:15 AMIn addition to the nutritional component, the resident dining experience represents social and personal connections that are powerful elements of a marketing or occupancy strategy. At Trinity Senior Living Communi-ties, our experience has shown that marketing strate-gies are more effective when you “Lead with Dining.” In this session, we will discuss how dining programs are used in marketing and occupancy strategies and com-pare the results of strategies that “Lead with Dining” with those based on other features.Kelly Gasior; Trinity Senior Living CommunitiesTrack - Ass isted L iv ing5B PACE Basics: Understanding and
Exploring PACETuesday, October 8th| 10:15 - 11:15 AMThis session will provide a general overview of key concepts for PACE development, including timeline and implementation strategies. Targeted areas include facility design and construction, enrollment and market-ing, purchasing plan, regulatory compliance, policy and procedure development and quality management. Detailed information will be presented regarding staff-ing models, job descriptions, and background require-ments for CMS interdisciplinary team members.Anne Lewis & Beth Carlson; Health Dimensions GroupTrack - Across the Continuum
5C The Essentials of Background Checks and Pre-Employment Screening
Tuesday, October 8th| 10:15 - 11:15 AMEmployees are switching jobs more frequently than ever, the EEOC continues aggressive enforcement related to criminal background checks, and Indiana recently enacted a "second chance" law that erases certain criminal convictions. As a result, there are a host of potential legal land mines employers face when conducting background checks. Learn the practical tips you need to know to ensure you stay out of hot water when conducting pre-employment background checks and other screenings.Brian Garrison; Faegre Baker Daniels LLPTrack - Administration5D INTERACTTuesday, October 8th| 10:15 - 11:15 AMThe facts are well-known – readmissions are being closely scrutinized by many sectors of the health care continuum; readmissions are costly for the Medicare program and will become part of the upcoming financial incentives for LTC. This session will assist you and your team to become more comfortable with the tools so that they are used every day to enhance accountability, assessment, docu-mentation, and quality improvement. INTERACT does work and it can work for your organization!Jane Belt; Plante Moran, PLLCTrack - Cl inical5E Remaining OPTIMISTIC: The Launch
of the IU CMS Demonstration ProjectTuesday, October 8th| 10:15 - 11:15 AMDr. Unroe will provide an introduction to OPTIMISTIC (Optimizing Patient Transfers, Impacting Medical quality, and Improving Symptoms: Transforming Institutional Care) which is a CMS Demonstration Project, funded through the CMS Innovation Center and Medicare-Medicaid Coordination Office. OPTIMISTIC intervention components include: reduction in avoidable hospitaliza-tions of long stay (>100 days) nursing home residents through improving medical care, enhancing transitional care and access to palliative care.Kathleen Unroe; IU Center for Aging ResearchTrack - Collaboration
Expanding CollaborationFall Conference & AwardsOctober 7-8, 2013 | Marriott East, Indianapolis
CollaborationConference Information10
RegistrationTo guarantee that your registration reaches LeadingAge Indiana by the deadline of September 27, 2013, please fax a copy of your completed registration form along with all participants' names, session numbers, and any special meal requests to 317-733-2385. We will hold a registration space once we receive the fax. Mail the original along with payment when your corpo-rate check becomes available. LeadingAge Indiana also offers on-line registration at www.regonline.com/leadingage. All preregistered attendees will receive a confirmation letter. If you do not receive a confirmation, do not assume that you are preregistered.
Name badges are required for admittance into all conference events. Name badges, meal tickets and conference packets may be picked up at the Leadin-gAge Indiana registration desk at the conference.
Special Needs and Conference AttirePersons requiring special assistance or menus are encouraged to note their needs on the registration form or attach a letter providing details.
We encourage casual attire for the entire conference. Don’t be caught unprepared. Everyone responds differ-ently to climate-controlled environments and the hotel does its best to provide a comfortable climate for our event. However, sometimes it is warmer or cooler than you prefer. We hope that you will take this into consider-ation when preparing for this conference and wear clothing that can be layered.
Conference Special EventsThis year, the Fall Conference will feature several special events which require pre-registration. You must pre-register for the following events: Awards Lunch, Welcome Reception and the Business Meeting Break-fast. There is an additional fee to attend the Business Meeting Breakfast, but all other conference events are included in the price for all facility members. Exhibitors and Associate Members will be required to pay a fee for both events.
CancellationsCancellations received prior to September 27, 2013 will be refunded. Due to the need for reproducing handouts and having accurate meal counts, we will be enforcing a deadline to register. Substitutions are always welcomed. No-shows will be billed.
General InformationFor general information & registration questions, please contact Ann Sullivan: [email protected] or call 317-733-2380. You can also find more informa-tion on the 2013 Fall Conference at www.LeadingAgeIndiana.org or www.INassistedliving.org or www.hoosierownersandproviders.org.
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____
____
_C
redi
t Car
d bi
lling
add
ress
:
Sam
e as
Com
pany
--o
r--
P
rinte
d Be
low
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_
Sam
ple:
Col
la B
orat
e
c.ol
labo
rate
@se
rve.
org
Yes
1B
Yes
2D
3D
Yes
Yes
4A
5C
Yes
Gene
ral I
nfor
mat
ion:
Com
plet
e th
is fo
rm, a
nd fa
x to
317
-733
-238
5, th
en m
ail a
cop
y w
ith y
our c
heck
pay
men
t to
Lead
ingA
ge In
dian
a Fa
ll Co
nfer
ence
, P.O
. Box
688
29,
Indi
anap
olis
, IN
462
68. Y
ou w
ill re
ceiv
e a
conf
irmat
ion
lette
r afte
r you
r reg
istra
tion
is p
roce
ssed
. We
sugg
est t
hat y
ou fa
x yo
ur re
gist
ratio
n be
fore
the
Sept
embe
r 27,
20
13 d
eadl
ine.
Ple
ase
mak
e ch
ecks
pay
able
to L
eadi
ngAg
e In
dian
a an
d re
gist
er E
ARLY
!
Emai
l Add
ress
Th
is is
requ
ired
for
impo
rtan
t rem
inde
rs.
3
Faci
lity:
M
EMBE
RSH
IP:
L
eadi
ngA
ge In
dian
a
INA
LA
H
OPE
IHPC
O
N
on-M
embe
r
Mai
ling
Add
ress
: C
ity:
Stat
e:
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:
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e:
Fax:
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ail:
* Ta
blet
op V
endo
rs w
ill b
e re
quire
d to
pay
a f
ee to
atte
nd th
e N
etw
orki
ng R
ecep
tion
& B
reak
fast
.
INA
LA-o
r-LA
IN
CEO/President CFO/COO Administrator DON/Clinical Staff Marketing Director HR Director Assisted Living
P.O. Box 68829Indianapolis, IN 46268
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