2000 quality sourcebook2000 quality sourcebook flowcharting & process simulation software...

85Quality Digest/January 2000

Document ControlSoftware Directory ........................... 100

The Document Control Software Directorycontains information about products frommore than 60 companies that manufacturedocument control software. The directoryincludes the company name, address,phone and fax numbers, Web address, anda brief product description. (Please notethat not all companies provided us withdescriptions.)

Calibration Software andServices Directory ............................ 103

The Calibration Software and ServicesDirectory contains information oncompanies that sell software for equipmentcalibration or calibration tracking as wellas on companies that provide calibrationservices, at a variety of sites, for everythingfrom gage blocks to humidity measuringinstruments. The directory includes thecompany name, address, phone and faxnumbers, Web address, and a brief productdescription. (Please note that not allcompanies provided us with descriptions.)

Flowcharting & Process SimulationSoftware Matrix ............................... 107

The Flowcharting & Process SimulationSoftware Matrix includes products that areuseful as basic flowcharters as well asthose that can help implement sophis-ticated process management initiatives.The key difference is the ability of theprocess management tools to capture andanalyze data. This may be as simple ascalculating time and cost totals based onindividual flowchart steps or as complexas performing a simulation of the processcaptured in the flowchart and highlightingprocess bottlenecks. The matrix includesthe company name, product title, productattributes and the operating systems forwhich the software is designed.

he Quality Sourcebook’sSoftware Guide featuresinformation on companiesthat provide qualitysoftware for ISO 9000,

document control, calibration andflowcharting. Because there is such a widevariety of SPC software available, we havegiven SPC software its own section in thisQuality Sourcebook. For more informationon any of the products or services listed inthis section, contact the companies directly.Please be sure to mention you saw theirlistings in Quality Digest’s 2000 QualitySourcebook!

Software DirectoryISO 9000 Software Matrix ................. 86

This matrix of ISO 9000 softwaremanufacturers features more than 275software products that aid users in variousaspects of ISO 9000 documentation orimplementation (or both). Types ofsoftware range from products specificallydesigned to meet the demands of ISO 9000,such as documentation and calibrationmanagement, to more general titles thatcover important areas, such as statisticalprocess control and failure analysis. Thematrix includes company name, softwarename, software price and how eachsoftware title relates to each of ISO 9000’s20 elements.

ISO 9000 Software Directory ............ 94

This directory of ISO 9000 softwaremanufacturers includes the companyname, address, phone and fax numbers,Web address, and a brief description of thesoftware company’s products or services.(Please note that not all companiesprovided us with descriptions.)

ISO 9000Software Matrix ............................ Page 86

ISO 9000Software Directory ....................... Page 94

Document ControlSoftware Directory ..................... 00

Calibration Software andServices Directory ...................... Page 103

Flowcharting & Process SimulationSoftware Matrix .......................... Page 107

Flowcharting &Process SimulationSoftware Directory ..................... Page 108

SoftwareSourcebook Guide

Software Guidetware Guide 2000 Quality Sourcebook

Flowcharting & Process SimulationSoftware Directory ............................ 108

The Flowcharting & Process SimulationSoftware directory includes the companyname, address, phone and fax numbers,Web address, and a brief description of thecompany’s products and/or services.(Please note that not all companiesprovided us with descriptions.)

As with all Quality Digest guides, theSoftware Guide is in no way meant toendorse or exclude a particularorganization. Rather, it’s meant to be usedas the starting point in the data-gatheringprocess.

We appreciate any feedback you have onour Software Guide. If you have anysuggestions for how we can improve thisguide for next year, e-mail them [email protected].

T

86 Quality Digest/July 1997

Buyers GuideISO 9000 SoftwareBuyers GuideISO 9000 Software

86 Quality Digest/January 2000

B u y e r s G u i d e

4.1 Management responsibility

4.2 Quality system

4.3 Contract review

4.4 Design control

4.5 Document and data control

4.6 Purchasing

4.7 Control of customer-suppliedproduct

4.8 Product identification andtraceability

4.9 Process control

4.10 Inspection and testing

4.11 Control of inspection,measuring and test equipment

4.12 Inspection and test status

4.13 Control of nonconformingproduct

4.14 Corrective and preventiveaction

4.15 Handling, storage, packaging,preservation and delivery

4.16 Control of quality records

4.17 Internal quality audits

4.18 Training

4.19 Servicing

4.20 Statistical techniques

Software Categories

is easy. Striving for ISO 9000 certification can feel akin to attempting to slay

the Hydra: It’s hard to know where to start, and more difficulties seem to appear

for each one conquered. Fortunately, a wide variety of software products have

been designed to help quality managers and teams with the Herculean task of

preparing for the certification process.

In the following pages, you will find more than 275 software products that

aid users in various aspects of ISO 9000 documentation or implementation (or

both). Types of software range from products specifically designed to meet the

demands of ISO 9000, such as documentation and calibration management, to

more general titles that cover important areas, such as statistical process control

and failure analysis.

The following product listing includes the names, telephone numbers, Web

addresses and participating companies’ products. Where we were able, we

included every product each company submitted, but space restrictions prevented

us from listing all products. All software listed in this guide helps users meet

one or more of the 20 ISO 9000 elements.

As with all our guides, the ISO 9000 Software Guide is in no way meant to

endorse or exclude any particular organization. It is meant to be used as the

starting point in the data-gathering phase. To ensure the accuracy of the

information, we list only information that we have collected ourselves.

If you find this guide helpful or have any observations you would like to

share with us, please feel free to contact us by telephone or e-mail us at

[email protected].

A s influential a tool as ISO 9000 has become for companies trying to

achieve widespread recognition and a reputation for having a good

quality system in place, no one has ever said the application process

ISO 9000 SoftwareBuyers Guide

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MacWindowsDOSUnixOS/2VAXSun

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3C Technologies Inc. 419-868-8999ISO 9000 Rapid Start-up Kit $145 x x x x x x x x x x x x x x x x x x x x WQS-9000 Rapid Start-up Kit $145 x x x x x x x x x x x x x x x x x x x x WReal World Document & Records Management $495 x x x W

Advanced Systems & Designs Inc. 248-616-9818TQS 9000 $495 x x x x x x x x x x x x W

Altegra 610-539-4224Altegra SPC-PlantNet Call x x x x x x x W

American Quality Systems Inc. 800-776-3090Calibration Label Printer $495 x x WProGage1 for Windows $395+ x x WProGage1 Procedure Pack $295 x x x WProGage1 v2 Calibration Management System $495 x WProR&R Measurement Systems Analysis $395 x x W

Applied Statistics Inc. 651-773-7888Applied Stats Call x x x x x x x W

Axion Corp. 203-830-45334TQ Toolkit Suite Call x x x x x x x x x x x x x x x x x x x W

Blue Mountain Quality Resources Inc. 814-234-2417Calibration Manager Call x W

Bywater Inc. 203-973-0344Achiever Call x x x x x x x x x x x x x W

CEBOS Ltd. 313-388-5191MQ1—The Business Maximizer Call x x x x x x x x x x x x x x x x x x x x W

Certified Measurements Inc. 912-953-5171Bench Top Call x x x x x x x x x x x x x x W

CFM Inc. 781-275-5258TeamFlow $295 x x x x x x W

CimWorks GageTalker Corp. 800-955-7100VisualDocs $795 x x x WVisualSPC $995 x x x x W

Conmark Systems Inc. 770-449-9416MQM Raw Materials Quality Management System Call x x x x x x x x x x x x WQIS Mill Wide Quality Information System Call x x x x x x x x x x W

Creatively Simple Solutions Inc. 902-465-3035Simply ISO 9000 $399 x x x x x x x x x x x x x x x x x x x x MW

The Crosby Co. 630-790-1711Gauge R&R Success Workshop $199 x x WGaugeBOSS $895 x WMagicWindow MSA $599 x WMagicWindow SPC $599 x WSPC Success Software $99 x WSPC Success Workshop $299 x x W

CyberMetrics Corp. 800-777-7020Calibration Label Printer Kit $495 x x x x WCalPro V2 Step-by-Step Calibration Procedures $295 x x x x x WForeSight Maintenance Manager CMMS $895 x x WGAGEstat Gage R&R Study Module $395 x x x x WGAGEtrak Calibration Management System $895 x WGAGEtrak SE Calibration Module $495 x WGD&T TrueType Symbol Font $49 x x x x x WMetrology 101 Training CD $495 x WPrecision Dimensional Measurement Training CD $695 x WPrecision Electrical Measurement Training CD $695 x WPrecision Temperature Measurement Training CD $695 x WSCRAPtrak Defect Scrap Analysis System $895 x x x x x WSUPPLIERtrak Supplier Quality Management $895 x x x x W


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Datachem Software Inc. 508-366-5277CMInspector prep v2.0 $225 x WCQAuditor prep v2.0 $350 x WCQEngineer prep v2.1 $395 x WCQManager prep v1.1 $350 x WCQTechnician prep v2.0 $325 x W

DataNet Quality Systems 248-357-2200WinSPC C/S Call x x x x x x x x x WWinSPC C/S Enterprise Call x x x x x x x x x W

Delcam International Inc. 519-974-8088PowerINSPECT Call x x x x W

DH Instruments Inc. 480-967-1555COMPASS Calibration Software Call x x W

Digital Quality Systems 630-510-7529ISO 9000 CD-ROM Series $795 x WManuMission MRP Call x WMaster Control $699 x WProcedureWRITE $865+ x WQ-PULSE $1,795+ x WQA-CALIBRATE $495 x WSPC PC-IV $495+ x W

Document Control Systems Inc. 801-281-8366MasterControl $699 x x x x x x x x x x x x x x x W

DOES Institute 336-723-3637ISO/QS-9000 $1,995 x x x x WISO/QS-9000 Virtual Reality Simulation, CIM Quality $550 x WOffice Control 9000 3.0 $1,295 x x x WProcess Components Call x x x x x x x x x x x x x x x x WQ-Pulse $1,795 x x x x x x x x x x x x x x x xQS-9000 Step-by-Step for Automotive Industry 2.3 $2,495 x x x x W

Dwight D.I.C. Inc. 201-438-3334GAGEtrak x x x x MW

Dynamic Soft Analysis Inc. 412-683-0161BETAsoft $4,950+ x x x WDUS

Engineered Work Systems Inc. 248-652-7588Tillie $595 x W

EPC Identification Systems Inc. 707-575-3336Audit Master Software $299 x WCalibration Recall System $299 x WCorrective Action Software $349 x WPerfect Label Software $295 x WQuality Manual Software $199 x W

EtQ Inc. 516-293-0949EtQ 9000 Maps $499 x x x x x x x x x x x x x x x x x x x x WEtQ Solutions Call x x x x x x x x x x x x x WU

Experience In Software Inc. 800-678-7008Project KickStart $99.95 x x x W

Fluke Corp. 800-443-5853Data Acquisition and Trending Analysis Software $595 x x x x x x WDPC/TRACK $1,495 x x x x x x x x x WFlukeView Forms Software $100+ x x x WMET/CAL Plus Calibration Management Software $6,000 x x x x x x x x x W

Geer Mountain Software Corp. 860-927-4328Stat::Fit $249 x W

GOAL/QPC 603-890-8800Memory Jogger E-Book $29.95 x x x MW

H & H Servicco Corp. 651-777-0152Audit Sample Planner $245 x x x WDSampling Plans for Attributes (TP105) $245 x x x WD


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Telephone Price

Sampling Plans for Reliability (TP781) $245 x x WDSampling Plans for Variables (TP414) $245 x x x WD

Harold S. Haller & Co. 440-871-6597Haller Expert Analytical Development Software $1,000 x x x x x x x W

Harpco Systems Inc. 248-669-3706Quality Plus Software Call x x x x x x x x x x W

The Harrington Group Inc. 407-382-7005Audit Master 3.0 $399 x x WC/A5 Problem Tracking Software $499 x x WCalibration Recall 3.5 $299 x x x WCost of Quality 3.0 $299 x x WDocument Control System 2.0 $399 x x WMaintenance Log Pro $299 x WPersonal Action Manager $149 x WQuality Manual $199 x x x WQuality Planning System $149 x x WSelf Assessment Utility $49 x WSupplier Rating Manager $249 x x WTraining Manager 2.0 $299 x W

Imageers Inc. 203-624-7300TIMS 9000 $15,000 x x x x x x x x x x x x x x x x x x x W

IMAS Corp. 847-608-7566Product Developer’s Workbench Call x x WWinSPEX Call x x x WXSPEC Call x x x W

InControl Technologies Inc. 281-580-8892QualStat 2 $1,595 x x W

Independent Quality Labs Inc. 401-539-8510Locus XYZ $1,495 x D

IndySoft Corp. 864-627-8858Gage InSite 5.0 $495+ x x x x W

Infinium Software Inc. 508-778-2000Infinium Process Manufacturing $150,000+ x x x x x x x x x x x AS/400

Insite Technology Group Inc. 800-446-8665ISolution 3.0 Call x x x x x x x x x x x x x x x x x x x x W

InTechnology Corp. 719-531-9680Chek-Mate 9000 $918 x x x x x x x x x x x x x x x x x x x x W

Integral Solutions Inc. 248-543-6040APACT $595 x x WDPACT $995 x x x WMPACT $1,495 x x x x W

Intelex Technologies Inc. 416-679-0119ISOsoft 9000 $1,990 x x x x x x x x x x x x x x x x x W

Interax Group Inc. 902-928-0708Paradigm Quality Management Software $3,000+ x x x x x x x x x x x x x x x x x x x x W

Intercim 612-894-9010Factory Net NCS Call x x x x x x x x x x W

International ISO Group 513-742-7500Container TRACKER Call x W

International Metrology Systems Inc. 734-591-3800Virtual - DMIS $13,000 x x W

Interspan Inc. 847-803-8870docIS0 $795+ x x x x W

Intuitive Manufacturing Systems Inc. 425-821-0740MRP9000 $20,000+ x x x W

IQS Inc. 440-333-1344The IQS Business System Call x x x x x x x x x x x x x x x x x x x x WU

ISO-Online 415-648-9318ISO-Online $10,000 x x x x x x x x x x x x x x x x x x x x MWD


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JBL Systems Inc. 810-677-6700ForeSight PDA $1,390 x x WForeSight PM $895 x x x WGAGEstat RvR $395+ x x WGAGEtrak $895+ x WGAGEtrak PDA $1,490 x WSCRAPtrak $695+ x WSUPPLIERtrak $895 x x x x W

Kavon International Inc. 440-286-1550CribMaster $995 x DGageMaster $995 x D

Kurt Manufacturing Co. 612-572-4593Kurt SPC $795 x x W

Labtronics Inc. 519-767-1061Collect $395 x x x x x WD

Lilly Software Associates Inc. 603-926-9696VISUAL Quality Call x x x x x x x x x x x x x x x x x x x x W

Lyle-Kearsley Systems 703-393-2222InfinityQS DMS $995 x x WInfinityQS GTS $795 x WInfinityQS LTS $995 x x WInfinityQS MSA $795 x WInfinityQS SPC Analysis $1,295 x x x x x WInfinityQS SPC Pro $1,695 x x x x x WInfinityQS SPC Shop $995 x x x x x WInfinityQS SPC Suite $1,795 x x x x x x x W

Management Software International Inc. 781-279-1919ISOxPERT $5,000+ x x x x x x x x x x x x x x x WU

Martin Instrument 800-964-2102EnGage Calibration Management Software Call x x x x x W

Mesa Systems Guild Inc. 401-828-8500Mesa/Vista $20,000 x x x x x x x x x x x W

Micro StepsVizQ Call x x x x x W

Minitab Inc. 814-238-3280MINITAB Release 12 $975 x MWD

Moore Measurement Solutions 860-747-6664MPACS Call x x x x x W

Murphy Software 248-351-0900DBQ—Database for Quality Call x x x x x x AS/400

NCSS 801-546-0445NCSS 2000 $299.95 x W

New Learning Systems 408-867-1828Q-Skills Call x x WQ-Skills BPI Suite Call x x x x x W

Nextpoint Systems Inc. 408-615-7193QualiDocs Call x x x x x x x W

Nutek Inc. 248-540-4827Qualitek-4 $1,195 x x x W

Oak Software Inc. 727-596-0262Oak ISO Organizer $4,995 x x x AS/400

OMNEX 734-761-4940AQuA Call x x x x x x x x x x x x W

Patton & Patton Software Corp. 520-888-6500Flow Charting PDQ $139 x W

Pilgrim Software Inc. 813-915-1663Audit/Survey Call x x x x x WCalibration System Call x x x x x x x WDocument Control Call x x x x W


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Internal Focus Call x x x x x x x x x x WPreventive Maintenance Call x x x x WSupplier Focus Call x x x x x x x x x x x x WTraining System Call x x x x W

The Pister Group Inc. 905-886-9470CA-PRO Corrective Action $375 x x WDC-PRO Document Control $350 x WEM-PRO Employee Training Log $375 x WPM-PRO Preventive Maintenance $495 x WQC-PRO Gage Control $450 x WQC-PRO Statistical Process Control $495 x WQD-PRO Quality Documents $225 x W

Pleiades International Inc. 317-867-2244CAL—Corrective Action Log $500 x WIQ 9000—Document & Training Control $500 x x WISO to GO Call x x x x x x x x x x x x x x x x x x x x W

PowerWay Inc. 317-598-1760PowerWay Assessor $650 x x WPowerWay Audit Manager $650 x x x WPowerWay Corrective Action $650 x x WPowerWay Desktop $295+ x x x x x x WPowerWay Document Manager $650 x x x WPowerWay Instruction Writer $650 x x WPowerWay Intranet Publisher Call x WPowerWay Policy Writer $650 x x x WPowerWay Procedure Writer $650 x x WPowerWay Quality Analyst $650 x x WPowerWay Quality Planner $650 x x x x WPowerWay SPC $875 x x W

PQ Systems Inc. 800-777-3020GAGEpack $695 x x x x x x x WQuality Workbench Professional Call x x x x x x x x x x x WR&Rpack 2000 $495 x x x x WSQCpack for Windows $595 x x x W

Precision Metrology 414-351-7420Calmate Asset Management Software $995 x x x W

Primary Data 805-541-8696Primary SPC $695 x x x x x W

Process Integrity Inc. 817-561-6600SMART Call x x x x x x x x x W

The Product Integrity Co. 860-749-8967Relpro $715 x DSTATENG $1,210 x WD

Project Assistants Inc. 302-529-5700Team Work for Microsoft Project 98 $295 x x x x x x x x x x x x W

Proquis Inc. 847-768-6630Proquis 9000 Call x x x x x x x x x x x x x x x x x W

ProSoft Databases 423-691-2089ProSoft QA System $395 x x x x x x x W

ProStyle Software Inc. 604-320-0611TIMS $5,000 x WZero Defect $750 x W

Purchasing Solutions 503-617-1525First Rate Call x x x x x x W

QIS & Associates of Canada 705-733-2044Quality Work Bench $1,500+ x x x x x x x x x x x x x x x x x x x x W

QSoft Solutions Corp. 716-264-9700Respond 3 Complaint Handling System 1,995+ x x x W


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QT Associates 800-274-7380Quality Training Documentation Manager $795 x W

QTech Systems Inc.ISO Point Advisor 9000 $99 x x x x x x x x x x x x x x x x x x x x WISO Point Documentor 9000 $495 x x x x x x x x x x x x x x x x x x x x WISO Point Documentor Controller $395 x x x x x x x x x x x x x x x x x x x x WISO Point Trainer 9000 $299 x x x x x x x x x x x x x x x x x x x x W

Qualitron Systems Inc. 248-616-8001InfinityQS SPC $995 x x x x x x x x x x x x x x x x W

Quality America Inc.DOE-PC IV $495 x WQ-Pulse $1,795+ x x x x x x x x x x x x x x x x x x x x WQA-Calibrate $495 x x WSPC Control Charts $200 x WSPC Vista $495 x x WSPC-PC IV $795 x x W

Quality Calibration Service Inc. 414-256-8900GAGEtrak $895 x x W

Quality & Engineering Services 407-668-1968AMS9000—Audit Management System $1,495+ x WCAL9000—Calibration Control $1,495 x WCAS9000—Corrective Action System $1,495+ x WDOC9000—Document Control System $1,495 x x WETS9000—Employee Training System $1,495 x WI&T9000—Inspection and Test System $1,495 x x WMMS9000—Machine Maintenance System $1,495 x WMRB9000—Nonconforming Material System $1,495 x WSMS—Supplier Management System $1,495 x W

Quality Measurement Systems Corp. 800-234-2348Anstat for Windows Call x x W

Quality Systems Integrators 610-458-0539Training & Document Management System (TMS) $995+ x x W

Quality Systems International 781-862-9002System 9000 Call x x x x x x x x x x x x x x x x x x MW

Quality Technology Co. 847-884-1900QSAT-9000 $199 x x x x x x MW

Raosoft Inc. 206-525-4025SURVEYWin Database Management Software $495 x W

Relex Software Corp. 724-836-8800Relex Reliability Software $1,795+ x x x x x W

Resampling Stats Inc. 703-522-2713Resampling Stats $235 x MW

RFF Electronics 970-663-5767RFFlow Professional Flowcharting $79 x x x x x x W

Ringwood Software Inc. 800-949-6753Trove for Manuals $5,000+ x x x x x x x x x x x x x WDU

Risk Services & Technology 603-673-9907Risk Trak for Project Risk Management $3,000 x x x x x x x x x W

Rohbe Inc. 410-715-0663RSAS (Rohbe Suppliers Analysis System) $6,500 x x x x x W

Roth-Donleigh 949-364-5907ISO 9000 Quality Assurance Manual $249 x x x x x x x x x x x x x x x x x x x x WD

Ryan Enterprise 760-249-5248ISO 9000 Software & Workbook $99 x x x x x x x x x x x x x x x x MWDMore ISO 9000 Software Combo $33 x x x x x WD

Software Productivity Centre Inc. 604-662-8181ISOplus $1,199 x W

Software Technology 931-537-6181Advanced Gage Control 8.0 $675 x X W


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Advanced Preventive Maintenance 7.0 $675 x x WAdvanced Supplier Control 8.0 $675 x x x W

SPSS Inc. 312-651-3000allCLEAR $395 x x WGage Manager $895 x x x x x x x WQ Analyst $695 x x x x W

SSI Consulting Group 724-832-8440Statimate-II SPC $495 x D

Stat-Ease Inc. 612-378-9449Design-Ease Software $395 x WDesign-Expert Software $995 x W

StatSoft Inc. 918-749-1119STATISTICA x x W

Statware Inc. 541-753-5382Statit $395+ x WU

Stephen Computer Services Inc. 248-960-3535Datalyzer 9000 $695 x DDatalyzer Spectrum $995+ x WSPC Quickie98 $249 x W

Stochos Inc. 518-372-5426Quality Management Shop-Floor Data Collection $99,999+ x x x x x x x x x x x x x x x x x x x x W

Symbiotic Systems Corp. 303-448-9502QC Manager $595+ x x x x x x x x x x x x x x x W

TAL Technologies Inc. 215-763-7900B-Coder Pro $395 x x WDOS Wedge Pro $295 x x x x DSoftware Wedge $159+ x x x x WDTCP Wedge $495 x x x x WWinWedge 1.2 $199 x x x x WWinWedge 32 Pro $495 x x x x W

Tescina Inc. 510-713-8001Pocket Log Software $795 x x W

Total Quality Engineering Inc. 619-748-2916Hoshin Planning 1.3 $195 x x x W

Trackware Inc. 408-255-3058QSTracker $250 x x x x x x MW

Tree-Master 613-820-0410Tree-Master for Handling Logic Trees $200+ x x W

User Solutions Inc.Resource Manager 2000 for Excel $3,200 x x x x WSpreadsheet QC $149 x x MWD

Vantek Corp. 716-743-0377Calibration Control System $1,000+ x x x x W

Verax Systems 716-248-3050Verax SPC Suite $1,250 x x x x x x x x W

Zontec Inc. 513-648-0088Synergy 2000 Call x x WSynergy EQM $6,000+ x x x WSynergy Gold $1,495+ x x x WTime Saver for Windows $495 x x W


2000 Quality Sourcebook

Advanced Systems & Designs Inc.1100 Owendale, Suite JTroy, MI 48083Ph. 248-689-4800 Fax 248-689-8811www.asdspc1.comASD sells a “complete SPC solution,”which consists of SPC 1+ Realtime datacollection and analysis software and Anova(our Design of Experiments TaguchiMethods software). The SmartCable Singleand GageMux Multiple input gage inter-faces connect any gage to any software.

Altegra1114 Cathedral LaneNorristown, PA 19403Ph. 888-306-8405 Fax 610-539-4225www.spc4mfg.comAltegra develops state-of-the-art,customizable SPC software for manu-facturing. In addition to standard SPC, weuse advanced process-control expert rulesfor preventing defects in real time.

American Quality Systems Inc.P.O. Box 618Howell, MI 48843Ph. 800-776-3090 Fax 517-545-0399www.aqsinc.com

Applied Statistics Inc.2055 White Bear Ave.St. Paul, MN 55109Ph. 800-207-5631 Fax 651-773-4930www.appliedstatistics.comSPC software solutions for management,engineering and operations. Applied Statsis a Microsoft-certified solution thatprovides full real-time data collection andSPC charting capabilities. EnterpriseMonitor provides networked monitoring ofApplied Stats workstations and alarmnotification.

Axion Corp.100 Mill Plain Road, Third FloorDanbury, CT 06811Ph. 888-235-9500 Fax 203-792-8005www.axionsoft.comAxion Corp. provides software, trainingand consulting services to help organi-zations improve performance and produc-tivity. Axion’s 4TQ Toolkit consists of aseries of software tools for documentation,management, dissemination and analysis ofbusiness processes for a variety of end-usessuch as ISO 9000, QS-9000, AS9000, TQM,ISO 14000, safety management and BPR.

Blue Mountain Quality Resources Inc.208 W. Hamilton Ave.State College, PA 16801Ph. 800-982-2388 Fax 814-234-7077www.coolblue.comDesigned to meet ISO 9000 and QS-9000standards, Calibration Manager 3.0combines a powerful database and reportwriting capabilities to assist users inmaintaining the full cycle of calibrationmanagement. Features include electronicsignature, auto-reminder, OLE links, andsatellite and calibrator tie-in modules.

ISO 9000 Software DirectoryBywater Inc.

2 Stamford LandingStamford, CT 06902Ph. 203-973-0344 Fax 203-973-0345www.bywater-consulting.comBywater is one of the leading consultingcompanies totally dedicated to helpingorganizations manage change and bringabout sustainable business improvement.Through our commitment to clientrelationships and our skills and knowledgetransfer, we provide consulting andtraining services to all industry sectors.

CEBOS Ltd.24567 Northwestern Highway, Suite 500Southfield, MI 48075Ph. 248-357-1844 Fax 248-357-1846www.cebos.comCEBOS Ltd. offers a single softwarepackage that covers all 20 elements of theISO 9000 and QS-9000 standards. MQ1 isdesigned and written in Microsoft Accessand utilizes open database construction.This tool has been proven to significantlyreduce the time and costs of implementingand maintaining quality managementsystems.

Certified Measurements Inc.510 N. Houston Lake Blvd.Centerville, GA 31028Ph. 800-525-0408 Fax 912-953-2688www.cmi-labs.comAn A2LA-accredited, full-service calibrationlab serving the Southeast for 19 years. Inaddition, we have developed the BenchTopLaboratory Management Software de-signed specifically for the calibration lab.

CFM Inc.P.O. Box 353Bedford, MA 01730Ph. 800-647-1708 Fax 781-275-7008www.teamflow.com

CimWorks GageTalker Corp.11415 N.E. 128th St.Kirkland, WA 98034Ph. 800-955-7100 Fax 425-820-0437www.cimworks.comCimWorks GageTalker provides flexiblehardware, software and service productsthat enable manufacturers to monitor andcontrol the performance of their productionequipment and products during the manu-facturing process.

Conmark Systems Inc.1351 Oakbrook Drive, Suite 120Norcross, GA 30093Ph. 770-449-9416 Fax 770-449-8447www.conmark.comQIS is a high-performance, businesswidedistributed data management system thatprovides a “single window” view ofprocess, product, quality and environ-mental data with extensive facilities tocapture data through keyboard entry orautomatically with interfaces. The built-inapplied statistical capabilities turns datainto information to provide facts fordecision making at all levels.

Creatively Simple Solutions Inc.One Research DriveDartmouth, NS B2Y 4M9, CanadaPh. 888-743-8476 Fax 902-465-3841www.creatively-simple.com

Simply ISO 9000 provides a means formanagers and employees to understand therequirements of ISO 9000. Screen text,narration, graphics and questions-and-answers reduce each quality systemelement to its bare bones.

The Crosby Co.564 Crescent Blvd.Glen Ellyn, IL 60137Ph. 888-427-6729 Fax 630-790-1768www.qualitynews.com

CyberMetrics Corp.12900 Hall Road, Suite 435Sterling Heights, MI 48313Ph. 800-777-7020 Fax 810-726-7677www.cybermetrics.netWith more than 10,000 users worldwide,CyberMetrics is the leading developer ofquality-related software packagesincluding GAGEtrak Calibration and GageR&R, calibration label kits, SCRAPtrakDefect & Scrap Analysis, SUPPLIERtrakSQA, metrology training CDs, GD&Ttraining CDs and GD&T symbol fonts.

Datachem Software Inc.222 Turnpike Road, Suite 2Westborough, MA 01581Ph. 800-377-9717 Fax 508-366-5278www.certistep.comDatachem produces computer and Web-based training to help professionalsprepare for their CQE, CQM, CQA, CQTand CMI exams. The software provides theuser with exam-level questions, answersand full explanations covering all modulesof the exams. Individual, site and corporatelicense agreements are available.

DataNet Quality Systems24567 Northwestern Highway, Fourth FloorSouthfield, MI 48075Ph. 248-357-2200 Fax 248-357-4933www.winspc.comWinSPC is the world’s premierenterprisewide, real-time SPC software.WinSPC, winner of the first ISAPresident’s Award for most innovativetechnology, offers Web-based distributionof all quality data. WinSPC also featuresclosed-loop control, OPC and OLEautomation, ISO/QS/FDA audit trails,concurrent license usage, multi-lingualinterfaces, and simultaneous collection ofmultiple parts or processes.

Delcam International Inc.3270 Electricity DriveWindsor, ON N8W 5J1, CanadaPh. 519-974-8088 Fax 519-974-8170www.delcam.com

DH Instruments Inc.1905 W. 3rd St.Tempe, AZ 85281Ph. 480-967-1555 Fax 480-968-3574www.dhinstruments.comDH Instruments provides superiorcalibration solutions through innovativetechnology, first-rate service anduncompromising metrological integrity.Pressure and flow products and services

offered include: calibration standards,piston gages/deadweight testers, con-trollers/calibrators, mass-flow standards,metrology software, calibration services,training courses and installation services.

Digital Quality Systems1582 Woodhaven St.Wheaton, IL 60187Ph. 630-510-7529 Fax 630-510-7634www.dqsnet.comDigital Quality Systems sells software forindustry.

Document Control Systems Inc.6322 South 3000 East, Suite G50Salt Lake City, UT 84121Ph. 800-825-9117 Fax 801-942-7088www.mastercontrol.comMASTERControl document controlsoftware provides the electronic routingand approval to manage and controldocuments, enhance corporate changeprocesses, and notify those affected bychange. MASTERControl, for FDA/GMPregulated companies, addresses theelectronic signature and document securityrequirements of 21CFR part 11 of the FDAGMP.

DOES Institute519 Deacon Blvd.Winston-Salem, NC 27105Ph. 800-236-3637 Fax 336-723-5109www.does.orgDOES Institute is a nonprofit organizationthat distributes educational and trainingmaterials for DOE, TQM, SPC, QFD, ISO9000, SQC, statistical training and qualitymanagement. Media include CD-ROMs,videotapes, books and multimedia disks.We also conduct in-house seminars onstatistical methods, SPC and DOE.

Dwight D.I.C. Inc.P.O. Box 909Lyndhurst, NJ 07071Ph. 800-635-2910 Fax 201-438-0594www.dwightdic.comDwight D.I.C. Inc. is an ISO-9002 certifiedcompany that can provide variouscalibration services for all your calibrationneeds. We offer on-site calibration as wellas calibration in a controlled environment.

Dynamic Soft Analysis Inc.5001 Baum Blvd., Suite 656Pittsburgh, PA 15213Ph. 412-683-0161 Fax 412-683-3641www.betasoft-thermal.com

Engineered Work Systems Inc.145 S. Livernois, Suite 294Rochester, MI 48307Ph. 248-652-7588 Fax 248-652-7363www.rochester-hills.com/ews

EPC Identification Systems Inc.2351 Circadian WaySanta Rosa, CA 95407Ph. 707-575-3336 Fax 707-575-3337www.epc1.com

EtQ Inc.399 Conklin St., Suite 208Farmingdale, NY 11735Ph. 800-354-4476 Fax 516-293-0784www.etq.comEtQ Solutions is a proven solution forautomating ISO 9000, QS-9000 and ISO


2000 Quality Sourcebook/ISO 9000 Software Directory

14000. EtQ Solutions is customizablewithout programming, links to otherdatabases, offers data consoli-dation frommultiple databases and can perform datacharting.

Experience In Software Inc.2000 Hearst Ave.Berkeley, CA 94709Ph. 800-678-7008 Fax 510-644-3823www.projectkickstart.comProject KickStart is the fastest, easiest wayfor anyone to brainstorm, plan andschedule projects. Includes Gantt chart and“hot links” to Microsoft Project, Word andExcel. Free trial at our Web site.

Fluke Corp.P.O. Box 9090Everett, WA 98206Ph. 800-443-5853 Fax 425-356-5116www.fluke.com

Geer Mountain Software Corp.104 Geer Mountain RoadSouth Kent, CT 06785Ph. 860-927-4328 Fax 860-927-1614www.geerms.comStat::Fit statistically fits your data to themost useful analytical distribution. TheAuto::Fit function automatically fitscontinuous and discrete distributions andprovides relative comparisons betweendistribution types. The Export functiontranslates the fitted distribution intospecific forms for simulation software. Thedistribution viewer allows interactivedisplay of distributions.

GOAL/QPC2 Manor ParkwaySalem, NH 03079Ph. 603-890-8800 Fax 603-870-9122www.goalqpc.comOur leading product line, The GOAL/QPCMemory Jogger System, focuses onspecific functional areas such as strategicplanning, problem solving, projectmanagement, new product development,ISO 9000, creativity, total qualitymanagement and teams.

H & H Servicco Corp.P.O. Box 9340North St. Paul, MN 55109Ph. 651-777-0152www.samplingplans.comWith this software, you can easily developstatistically valid sampling plans. Our Website supports potential customers withtutorials on sampling, discussion forumsand “best practices” pages. Typicalcustomers are quality engineers, auditors,scientists and managers.

Harold S. Haller & Co.24803 Detroit Road, Suite 7Cleveland, OH 44145Ph. 440-871-6597 Fax 440-871-1182www.haroldhaller.com/Haller & Co. shows managers how toimprove quality, productivity, competitiveposition and profitability. Haller & Co.teaches new skills, introduces methods tochange beliefs, and identifies problems andtheir causes through statistical analyses.Our associates deliver consulting, training

and problem solving to meet customer’sneeds, such as the Deming transformation,six sigma, and ISO 9000 or QS-9000.

Harpco Systems Inc.28056 Oakland Oaks CourtWixom, MI 48393Ph. 248-374-1718 Fax 248-374-0022www.harpcosystems.comHarpco Systems provides software,training and consulting for meeting QS-9000 requirements. Quality Plus softwareincludes DFMEA, PFMEA, control plans,DVP&R, problem solving, training, audits,purchasing, quality records, documentcontrol and much more.

The Harrington Group Inc.576 N. Semoran Blvd.Orlando, FL 32807Ph. 800-476-9000 Fax 407-382-6141www.harrington-group.comThe Harrington Group has gained areputation for designing sophisticatedsoftware applications and providingexceptional customer service. We providemore than a dozen products to ourcustomers worldwide. Harrington Groupsoftware is designed to help businessprofessionals and workgroups organizedata to achieve maximum productivity.

Imageers Inc.19 Grand Ave.New Haven, CT 06513Ph. 888-257-7430 Fax 203-624-1124www.imageers.com

IMAS Corp.675 Tollgate Road, Suite PElgin, IL 60123Ph. 847-608-7566 Fax 847-608-7848www.imasltd.com

InControl Technologies Inc.3845 F.M. 1960 W. Suite 318Houston, TX 77068Ph. 281-580-8892 Fax 281-280-8853www.incontroltech.com

Independent Quality Labs Inc.332 Canonchet RoadRockville, RI 02873Ph. 401-539-8510 Fax 401-539-0572www.iqlinc.com

IndySoft Corp.355 Woodruff Road #102Greenville, SC 29607Ph. 864-627-8858 Fax 603-754-9531www.indy-soft.com

Infinium Software Inc.25 Communications WayHyannis, MA 02601Ph. 508-778-2000 Fax 508-775-3764www.infinium.comInfinium’s Web-enabled software allowsorganizations to optimize businessperformance by improving and innovatingoperational processes, managing andmotivating their workforce, and exceedingcustomer expectations.

Circle No. 29 or visit www.qualitydigest.com



Insite Technology Group Inc.7055 Engle Road, Building 5Cleveland, OH 44130Ph. 800-446-8665 Fax 440-826-3431www.insite-inc.com

InTechnology Corp.4575 Hilton Parkway, Suite 100Colorado Springs, CO 80907Ph. 719-531-9680 Fax 719-531-5702www.intechnology.com

Integral Solutions Inc.222 E. Fourth St.Royal Oak, MI 48067Ph. 248-543-6040 Fax 248-543-2882www.integsolutions.com

Intelex Technologies Inc.93 Skyway Ave., Suite 206Etobicoke, ON M9W 6C7, CanadaPh. 800-387-4019 Fax 416-679-0168www.intelex.comIntelex developed the ISOsoft suite ofsoftware products for ISO 9000 and ISO14001 implementation and management.ISOsoft was developed to guide anorganization through the process ofimplementing and managing ISO 9000 andISO 14001. Complete with a gap analysismodule, reference library and managementsection for each element.

Interax Group Inc.75 Lavinia Ave., Suite 128New Glasgow, NS B2H 1N5, CanadaPh. 902-485-1770 Fax 902-485-6058www.interaxgroup.ns.ca

Intercim501 E. Highway 13Burnsville, MN 55337Ph. 612-894-9010 Fax 612-894-0399www.intercim.comIntercim provides integrated factory-floorinformation management solutions.Intercim’s component-based suite coversthe critical areas of manufacturing andhosts a full range of professional servicesfor the design and implementation of anintegrated information-managementsystem.

International ISO Group Inc.11405 Sebring DriveCincinnati, OH 45240Ph. 800-476-3066 Fax 513-851-5881www.qs-iso9000.comProviders of ISO 9000, QS-9000, TESupplement and ISO 14001 training andconsulting services and software solutions.Documentation, document control andmaster list creation. The ContainerTRACKER tracks returnable containers andhelps clients meet element 4.7 of QS-9000.

International Metrology Systems Inc.37100 Plymouth RoadLivonia, MI 48150Ph. 734-591-3800 Fax 734-591-3850www.virtual-dmis.comIMS provides a range of CMM machinesfor lab and shop-floor use. Combined withits Virtual-DMIS CAD-based softwareproduct, IMS solutions enable seamlessintegration of measured data with designinformation. Virtual-DMIS can also beretrofitted to any installed manual or DCCCMM, regardless of brand.

Interspan Inc.30 N. River Road, Suite 102Des Plaines, IL 60016Ph. 800-235-3434 Fax 847-803-8877www.infovisioninc.com

Intuitive Manufacturing Systems Inc.12131 113th Ave. N.E., Suite 200Kirkland, WA 98034Ph. 877-549-2149 Fax 425-814-0195www.mrp9000.comIntuitive Manufacturing Systems developsfully integrated ERP software for discretemanufacturers. MRP9000 enables small- tomedium-sized manufacturers to managetheir entire operation, includingaccounting, quoting, inventory and workorder control, shop floor control, location/lot tracking, RMA, and engineering changeorders.

IQS Inc.19706 Center Ridge RoadCleveland, OH 44116Ph. 800-635-5901 Fax 440-333-3752www.iqs.comIQS is a highly integrated qualityinformation system that assists in ISO9000, QS-9000 and ISO 14001compliance. Integrated with ERP systems.Includes document control, inspection/SPC, gage and preventive maintenance,PPAP/APQP, FMEA/control plans,nonconformances/corrective actions,supplier management/ratings, training/skills/project teams, audits, and qualitycosts.

ISO-Online60 Parkridge Drive #8San Francisco, CA 94131Ph. 415-648-9318 Fax 603-372-7810www.iso-online

JBL Systems Inc.51410 Milano DriveMacomb, MI 48042Ph. 810-677-6700 Fax 810-677-5700www.jblsys.comJBL Systems is a leading provider ofquality and maintenance managementsoftware. Since 1985, JBL has beenproviding solutions to help companiesmanage multiple jobs with limitedresources. JBL provides software formultiple platforms, technical servicessupport, customization, data transfer,consulting and training. Visit our Web siteto download actual working programs.

Kavon International Inc.12275 Bean RoadChardon, OH 44024Ph. 888-637-9598 Fax 440-286-9510www.kavon.comKavon International provides turnkeyservice to its clients seeking certification tothe quality system requirements. Weprepare the required documentation forclients’ approval and guaranteecertification with the registrar’s first visit.

Kurt Manufacturing Co.2130 107th Lane N.E.Minneapolis, MN 55449Ph. 800-343-9884 Fax 612-784-6055www.kurt.com

Labtronics Inc.546 Governors RoadGuelph, ON N1K 1E3, Canada

Ph. 519-767-1061 Fax 519-836-4431www.labtronics.comLabtronics Inc. develops scientific softwareto automate various analytical processeswithin a laboratory. Our products rangefrom very simple data collection programsto fully robotic hardware and softwaresystems that prepare and analyze samples.

Lilly Software Associates Inc.500 Lafayette RoadHampton, NH 03842Ph. 603-926-9696 Fax 603-926-2904www.lillysoftware.comVisual Quality consists of 16 fullyintegrated modules, which address qualityissues such as contact management, vendorcontact, employee development, documentmanagement, process management, PDM,PDM+, Audit, PPAP, APQP, preventivemaintenance, gage management,inspection, vendor performance, SPC+ andcost of quality.

Lyle-Kearsley Systems7800 Donegan DriveManassas, VA 20109Ph. 800-772-7978 Fax 703-393-2211www.infinityqs.comLyle-Kearsley Systems, with a globalnetwork of regional offices, partners anddistributors, provides world-class productsand services to all companies striving toimprove their internal quality standards.Each of our products and services takesadvantage of leading-edge technologiesand methods to ensure our clients’continued success in their marketplace.

Management Software International92 Montvale Ave.Stoneham, MA 02180Ph. 781-279-1919 Fax 781-279-2929www.msixpert.com

Martin Instrument11965 12th Ave. S.Burnsville, MN 55337Ph. 800-964-2102 Fax 800-987-9161www.martininstrument.comCalibration and repair servicesdimensional, electronic, force, torque,pressure, vacuum, temperature, humidity,inspection, testing, training. Sales of newand used test, measuring, calibrationequipment and EnGage calibrationmanagement software.

Mesa Systems Guild Inc.60 Quaker LaneWarwick, RI 02886Ph. 401-828-8500 Fax 401-828-9550www.mesasys.com

Micro Steps12908 Biscayne CoveDel Mar, CA 92014Ph. 800-548-1022 Fax 858-792-0012www.microsteps.comVizQ software tracks quality activities—teams, projects and meeting progress,training activities, and skill pathperformance. All quality information isavailable on your PC and via the QualityBanner on your company’s Internet site—aquality calendar on your site that letseveryone know about scheduled training,upcoming meetings and agendas, plusindividual training information available toemployees and their supervisors.

Minitab Inc.3081 Enterprise DriveState College, PA 16801-3008Ph. 800-488-3555 Fax 814-238-4383www.minitab.comMINITAB is an easy-to-use,comprehensive statistics package used forteaching statistics and for processimprovement in business and industry.Software includes free technical supportand extensive documentation. On-site andpublic training is available. Featuresinclude descriptive statistics, EDA,ANOVA, regression, time series, SPC,DOE, nonparametrics, macro language,spreadsheet-like data editor andpresentation graphics.

Moore Measurement Solutions74 Northwest DrivePlainville, CT 06062Ph. n/a Fax 860-747-4988www.moore-solutions.com/mmsMoore Measurement Solutions is a leadingsupplier of precision dimensionalmeasurement systems for manufacturingindustries. We offer a complete line ofelectronic gaging systems and SPCproducts, as well as modular and custom-designed fixtures.

Murphy Software29209 Northwestern Highway #697Southfield, MI 48075Ph. 248-351-0900 Fax 248-351-0906www.murphysoftware.com

NCSS329 North 1000 EastKaysville, UT 84037Ph. 800-898-6109 Fax 801-546-3907www.ncss.com

New Learning Systems19964 Winter LaneSaratoga, CA 95070Ph. 408-867-1828 Fax 408-867-8665www.newlearningsystems.comPC-based Quality Tools Training Toolkit—better results at a lower cost. Award-winning Q-Skills provides companywide,consistent training and team support insuccessfully applying the quality tools. Usenew Toolkit to create flowcharts with time/costs/subprocesses/automatic documentgeneration; create Survey (with e-mail,online or paper) Control Charter. Freedemo.

Nextpoint Systems Inc.940 Saratoga Ave., Suite 100San Jose, CA 95129Ph. 408-615-7193 Fax 408-615-0272www.nextpointsi.com

Nutek Inc.3829 Quarton RoadBloomfield Hills, MI 48302Ph. 248-540-4827 Fax 248-540-4827www.rkroy.comNutek Inc. specializes in training andimplementation of design of experimentsusing the Taguchi approach for themanufacturing industries. Also offersQualitek-4 software.

Oak Software Inc.P.O. Box 400Indian Rocks Beach, FL 34635Ph. 727-596-0262 Fax 727-593-0204www.oaksoftware.com



Oak ISO Organizer is a complete wordprocessor and document managementsystem designed for the needs ofcompanies working on ISO 9000certification. Users are enrolled into theOak ISO Organizer by department andauthority level. Some users may viewdocuments for specified departments,others may print, change or approvechanges. A complete audit trail ismaintained of all document usage andchanges.

OMNEX3025 Boardwalk, Suite 120Ann Arbor, MI 48108Ph. 734-761-4940 Fax 734-761-4966www.omnex.com

Patton & Patton Software Corp.3815 N. Oracle RoadTucson, AZ 85705Ph. 800-525-0082 Fax 520-888-2937www.patton-patton.com

Pilgrim Software Inc.P.O. Box 340250Tampa, FL 33694Ph. 813-915-1663 Fax 813-915-1948www.pilgrimusa.comPilgrim Software provides ISO 9000-compliant enterprise quality management(EQM) solutions. Pilgrim’s modularQ&MIS suite covers all modern businessand manufacturing processes, includinggage calibration management, supplier andinternal process quality management, andpreventive asset maintenance.

The Pister Group Inc.550 Eglinton Ave. W.Toronto, ON M5N 3AB, CanadaPh. 905-886-8470 Fax 905-764-6405www.pister.comOur quality system software modulesaddress key elements of ISO 9000 and QS-9000. Modules include gage control, SPC,document control, audit management,corrective action, preventive maintenanceand employee training log.

Pleiades International Inc.16535 U.S. 31 N.Westfield, IN 46074Ph. 800-816-0110 Fax 317-867-2299www.pleiadesintl.comPleiades offers special documentation anddatabase packages for implementationassistance to small businesses.

PowerWay Inc.6919 Hillsdale CourtIndianapolis, IN 46250Ph. 800-964-9004 Fax 317-598-1740www.powerway.comPowerWay offers integrated, automatedsoftware and consulting solutions designedto reduce time and costs associated withmaintaining an ISO 9000, QS-9000 or ISO14000 compliant quality managementsystem, including writing quality policies,procedures and instructions; documentcontrol; internal auditing; correctiveaction; APQP; SPC; and more.

PQ Systems Inc.10468 Miamisburg-Springboro RoadMiamisburg, OH 45342Ph. 800-777-3020 Fax 937-885-2252www.pqsystems.comOur full array of products and servicesincludes SQCpack (software for statisticalprocess control), GAGEpack 2000(software for gage calibration

management) and Quality WorkbenchProfessional (software for documentcontrol audits, employee profiles andnonconformities).

Precision Metrology7350 N. Teutonia Ave.Milwaukee, WI 53209Ph. 414-351-7420 Fax 414-351-7429www.precisionmetrology.com

Primary Data2007 Binns CourtSan Luis Obispo, CA 93401Ph. 805-541-8696 Fax 805-541-8697www.primaryspc.comPrimary SPC provides real-time dataacquisition and complete SPC reportingand monitoring. Specialized routines forbottlers and packaging are available.Customization and source code areavailable for a negotiated fee.

Process Integrity Inc.5840 W. I-20, Suite 150Arlington, TX 76017Ph. 817-561-6600 Fax 817-315-6351www.processintegrity.comProcess Integrity’s Process-OrientedActivity-Based Measuring and MonitoringSystem is designed to integrate withexisting ERP/MRP systems and monitorany kind of process, bringing it undercontrol or into compliance.

The Product Integrity Co.49 The LaurelsEnfield, CT 06082Ph. 860-749-8967 Fax 860-749-8967

Project Assistants Inc.2503 Silverside Road, Suite 200Wilmington, DE 19810Ph. 302-529-5700 Fax 302-529-7035www.projectassistants.com

Proquis Inc.3158 River Road, Suite 36Des Plaines, IL 60018Ph. 847-768-6630 Fax 847-768-6921www.proquis.comProquis 9000 is probably the mostcomprehensive quality and businessmanagement software available today.Proquis covers all areas of ISO 9000, QS-9000 and ISO 14000 and many otherbusiness requirements. Proquis has fulldocument management, no restrictions ontype of document, a contact manager,complaint management, complete vendor,gage, equipment control and much more.

ProSoft DataBases874 Hansmore PlaceKnoxville, TN 37919Ph. 800-788-2089 Fax 423-470-4861

ProStyle Software Inc.#110-2465 Beta Ave.Burnaby, BC V5C 5N1, CanadaPh. 604-320-0611 Fax 604-299-6280www.prostyle.comProStyle Software Inc. makes ZeroDefect,a corrective/preventive action system thatcan also be used for project management,new product development and riskmanagement—in fact, we’ll help you bemore effective in dealing with any type ofissue. Simple, secure and easy to use.

Purchasing Solutions2431 N.W. 160th Ave.Beaverton, OR 97006Ph. 503-617-1525 Fax 503-617-1629www.ps.toFirst Rate evaluates supplier performance





based on its ability to meet yourrequirements. First Rate determines thetotal cost associated with each supplier’sperformance. It generates supplier reportcards, letters, graphs and supplier analysisreports that have proven to be effective inthe improvement of supplier performance.

QIS & Associates of Canada30 Brown St.Barrie, ON L4N 7V4, CanadaPh. 705-733-2044 Fax 705-733-3019We specialize in document and data controland internal auditing services.

QSoft Solutions Corp.P.O. Box 556East Rochester, NY 14445Ph. 800-669-9701 Fax 716-264-9702www.qsoftguide.comThe Respond software system documents,tracks and analyzes corrective actions.Reduce turnaround time with immediateaccess to critical information. Save hoursof time producing customized letters,charts and reports, even 8Ds. Respond alsotracks complaints, return authorizationsand any customer issues.

QT AssociatesP.O. Box 4298Davidson, NC 28036Ph. 800-274-7380 Fax 800-396-5305

QTech Systems Inc.10200 Valley View Road, Suite 153Minneapolis, MN 55344Ph. 888-232-6900 Fax 612-941-7768www.qtech.comQTech Systems provides ISO 9000software solutions. The ISOPoint 9000software consists of modules for ISO 9000startup assessments (gap analysis),employee training, record keeping anddocument writing, and document control.

Qualitron Systems Inc.71 Park DriveTroy, MI 48083Ph. 248-616-8001 Fax 248-616-8016www.qualitron-sys.comQualitron Systems manufactures industrialautomation hardware and software,specializing in turnkey SPC data-collectionsystems. Our product line includes industrialcomputers and SPC workstations, customautomated gaging systems, gage interfaces,LVDT interfaces, LVDT probes, SPCsoftware, gage tracking and calibration, gageR&R, and DOE software.

Quality America Inc.7650 E. Broadway, Suite 208Tucson, AZ 85710Ph. 800-722-6154 Fax 520-722-6705www.qualityamerica.comQuality America offers software forstatistical process control, ISO 9000/QS-9000, gage calibration/analysis and DOE.

Quality Calibration Service Inc.10205 W. Greenfield Ave.West Allis, WI 53214Ph. 414-256-8900 Fax 414-256-8911www.qualitycalibration.comA full-service metrology laboratoryoffering gage management software(GAGEtrak by Cybermetrics).

Quality & Engineering ServicesP.O. Box 1004DeBary, FL 32713Ph. 407-668-1968 Fax 407-668-1919www.qes9000.com

Quality Measurement Systems Corp.1675 N. Wayneport RoadMacedon, NY 14502Ph. 800-234-2348 Fax 315-986-2115www.qmscorporation.comManufacturer of hardware and softwaredesigned for the collection and analysis ofdata on a statistical process control basis.Product includes Genesis Data Collectorsand Anstat for Windows software.

Quality Systems IntegratorsP.O. Box 91Eagle, PA 19480Ph. 800-458-0539 Fax 610-458-7555www.qsi-inc.comTMS combines training and documentmanagement into one easy-to-use productthat provides notification of documentchanges, electronic signatures andautomatic updating of training records;improves communications; and maximizesresources. Word-processing documents,drawings, flowcharts and other file typesstay in their exact format and location.TMS features an indexing system.

Quality Systems International125 Hartwell Ave.Lexington, MA 02421Ph. 781-862-9002 Fax 781-862-9003www.qualitysys.comQSI is an ISO 9001-registered companyraising the standards with its integratedsoftware for achieving/maintainingcompliance with ISO 9000/QS-9000. Ouronline communication tool minimizes thecost of achieving and maintainingregistration continuously. It eliminateslabor-intensive document processing tasks,provides real-time tracking, simplifiesdocument storage/retrieval and improvesinternal communication.

Quality Technology Co.635 E. Remington Road, Unit DSchaumburg, IL 60173Ph. 847-884-1900 Fax 847-884-7280www.qtcom.com

Raosoft Inc.6645 N.E. Windermere RoadSeattle, WA 98115Ph. 206-525-4025 Fax 206-525-4947www.raosoft.comRaosoft Inc. publishes software for writingelectronic questionnaires and surveys andobtaining customized analysis and reportsafter data collection.

Relex Software Corp.540 Pellis RoadGreensburg, PA 15601Ph. 724-836-8800 Fax 724-836-8844www.relexsoftware.comThe Relex Reliability Prediction Softwarecalculates MTBF (mean time betweenfailures) per MIL-HDBK-217, Bellcore,Telcordia, and mechanical reliabilityhandbooks. Also available are RBD,FMEA, FMECA, fault tree, maintainabilityand life cycle cost analyses.

Resampling Stats Inc.612 N. Jackson St.Arlington, VA 22201Ph. 703-522-2713 Fax 703-522-5846www.resample.comResampling Stats software uses simulationand resampling for hypothesis testing,

confidence intervals, assessing standarderrors and more. Resampling Stats is apowerful tool to conduct repeatedsimulations (including bootstrap) withdata, calculate test statistics, and analyzeand view the results.

RFF Electronics1053 Banyan CourtLoveland, CO 80538Ph. 970-663-5767 Fax 970-669-4889www.rff.comRFF publishes RFFlow, a softwareprogram for creating a wide variety offlowcharts,organization charts, qualitysystems/ISO 9000 charts and otherdiagrams.

Ringwood Software Inc.59 Stiles Road, Suite 205Salem, NH 03079Ph. 800-949-6753 Fax 603-894-4483www.ringwood.comRingwood develops and provides themarket-leading online documentationsoftware package, Trove for Manuals.Trove takes documents directly from yourword processor of choice and provides awalk-up-and-use distribution and deliverysystem on every major platform.

Risk Services & Technology17 Old Nashua Road #6Amherst, NH 03031Ph. 603-673-9907 Fax 603-673-9913www.risktrak.com

Rohbe Inc.P.O. Box 83Simpsonville, MD 21150, USAPh. 410-715-0663 Fax 410-715-0685www.rohbe.com

Roth-Donleigh29002 La CarreterraLaguna Niguel, CA 92677Ph. 949-364-5907 Fax 949-364-5907Our complete ISO 9000 Quality AssuranceManual covers every aspect of a totalquality program including all theprocedures required by ISO 9000 as wellas procedures required by FDA GMP andMIL standards.

Ryan EnterpriseP.O. Box 3100Wrightwood, CA 92397Ph. 760-249-5248 Fax 760-249-3538www.ryanqc.com

Software Productivity Centre Inc.1122 Mainland St., Suite 460Vancouver, BC V6B 5L1, CanadaPh. 604-662-8181 Fax 604-689-0141www.spc.ca

Software Technology3310 Norfolk DriveCookeville, TN 38506Ph. 931-537-6181 Fax 931-537-6813Provides quality control (gage calibration/gage study and supplier tracking) andpreventive maintenance software. Gagestudy software includes R&R, linearity,stability, attribute, etc.

SPSS Inc.233 S. Wacker DriveChicago, IL 60606Ph. 800-543-2185 Fax 312-651-3668www.spss.comSPSS Inc. is a leader in businessintelligence (especially data mining andcustomer relationship management). SPSSleads in: survey/market research, qualityimprovement and scientific research.

SSI Consulting Group139 S. Pennsylvania Ave.Greensburg, PA 15601Ph. 724-832-8440 Fax 724-832-8485www.ssicg.comOur technology group specializes insoftware development for manufacturingand quality assurance applicationsincluding data acquisition, presentationand real-time process control.

Stat-Ease Inc.2021 E. Hennepin Ave., Suite 191Minneapolis, MN 55413Ph. 800-801-7191 Fax 612-378-2152www.statease.comStat-Ease Inc. offers statistical software,training and consulting on DOE. Stat-Ease’s two DOE packages include Design-Ease software for finding breakthroughfactors and Design-Expert software foroptimization or products or processes.

StatSoft Inc.2300 E. 14th St.Tulsa, OK 74104Ph. 918-749-1119 Fax 918-749-2217www.statsoft.comStatSoft Inc., founded in 1984, is now oneof the largest developers of enterprise andsingle-user software for data analysis,knowledge discovery, strategic informationdelivery/sharing, quality control/improvement and decision support.StatSoft’s widely recognized STATISTICAsoftware has received the highest rating inevery independent comparative reviewsince its first release in 1993.

Statware Inc.257 S.W. Madison Ave.Corvallis, OR 97333Ph. 800-478-2892 Fax 541-758-4666www.statware.comStatware offers a dynamic statisticalquality improvement strategy that canfundamentally change the way yourenterprise approaches the issue of ensuringquality products and services.Organizations worldwide use Statware’sSPC/SQC solutions for e-business,application development, andenterprisewide quality improvement.Statware’s related consulting, educationand support services ensure a cost-effectivesolution.

Stephen Computer Services Inc.1857 W. Maple Road E.Walled Lake, MI 48390Ph. 248-960-3535 Fax 248-960-3539www.datalyzer.com

Stochos Inc.14 N. College St.Schenectady, NY 12305Ph. 800-426-4014 Fax 518-372-4789www.stochos.comStochos Inc. is a premier supplier ofsoftware solutions for quality managementand shop-floor data collection, SPC/SQCsystems, and closed-loop processimprovement systems. The product lineranges from simple desktop solutions toplantwide enterprise productions systems.Quality consulting is also available.


Symbiotic Systems Corp.1625 Range St.Boulder, CO 80301Ph. 800-459-8848 Fax 303-448-9519www.symbioticsys.comSymbiotic Systems is a leading provider of preventiveequipment maintenance, quality control, inventory andemployee scheduling software. Symbiotic Systems’products include maintenance manager, one of the best-selling CMM preventive maintenance programs for a widerange of industries; FoodService BOSS, a complete suite offoodservice software tools; and SmartSite, a cutting-edgeInternet service and development tool.

TAL Technologies2027 Wallace St.Philadelphia, PA 19130Ph. 800-722-6004 Fax 215-763-9711www.taltech.com

Tescina Inc.793 Wasatch DriveFremont, CA 94536Ph. 510-713-8001 Fax 508-664-1257www.tescina.com

Total Quality Engineering Inc.15997 Grey Stone RoadPoway, CA 92064Ph. 800-664-1940 Fax 858-748-0427www.tqe.comProviding software, training, and consulting in qualityengineering and quality management to improveorganizational effectiveness. We specialize in theimplementation of Hoshin planning and Web-basedtraining. Products include Hoshin Planning 1.3 softwareand the Hoshin Handbook.

Trackware Inc.101 First Street, Suite 353Los Altos, CA 94022Ph. 408-255-3058 Fax 408-343-0174www.trackware.comTrackware provides unique, powerful software forcustomers requiring ISO 9000 and FDA certification.Trackware solutions include packages for documentcontrol, training and corrective action. These packages arecustomizable and networkable with many powerfulfeatures.

Tree-Master8 Oberon St.Nepean, ON K2H 7X7, CanadaPh. 613-820-0410 Fax 613-820-3593www.treemaster.on.caConsulting, teaching and supply of computer programs forhandling logic trees (fault trees, success trees). Designedfor complex problems, especially those involvingcooperation of specialists from diverse fields who don’tcommunicate well, have different understanding ofpriorities, or possess opposing ideas on what constitutesproper practices.

User Solutions Inc.11009 Tillson DriveSouth Lyon, MI 48178Ph. 800-321-8737 Fax 248-486-6376www.usersolutions.comThe Resource Manager 2000 for Excel contains much ofthe functionality of high-end planning and schedulingsystems, without the complexity and expense. An add-onfor existing systems, or completely stand-alone. Featuresinclude finite capacity, costing and estimating, inventorymanagement and MRP, purchasing and receiving,forecasting, production planning, routings, and more.

Vantek Corp.4621 Tonawanda Creek RoadNorth Tonawanda, NY 14120Ph. 716-743-0377 Fax 716-695-1992www.vantek-corp.comVantek produces Windows software for gage and testequipment calibration as well as data acquisition. Supportscalibration tags and online procedures. Use our recall

database to store calibration data and generate duecalibration and gage inventory reports.

Verax Systems, A Unit of Moore MeasurementSolutions

18 Tobey VillagePittsford, NY 14534Ph. 800-568-7721 Fax 716-248-2928www.verax.comThe Moore Measurement Solutions MPACS family is anopen-architecture, manufacturing solution that providesprocess measurement, analysis and control for the discretepart manufacturing industry. The MPACS familyseamlessly integrates diverse hardware, software and qd


support services that implement a plantwide systemintegrating quality and manufacturing information.

Zontec Inc.1389 Kemper Meadow DriveCincinnati, OH 45240Ph. 800-955-0088 Fax 513-648-9007www.zontec-spc.comZontec develops statistical process control softwaredesigned for mission-critical plant computing acrossdispersed manufacturing locations. Zontec focuses on real-time, production-based technology, integration withcorporate databases and ERP systems, automated datainput, and comprehensive quality reporting.



3C Technologies Inc.6834 Spring Valley Drive, Suite 202Holland, OH 43528Ph. 800-3C-SOLVE Fax 419-868-8993www.3ctech.comCustomized training, consulting,assessments and products for ISO 9000,QS-9000, TE Supplement, ISO 14000,AS9000, workflow, TPM, leanmanufacturing and six sigma. Top rated in-house and public workshops onimplementation, documentation, internalauditing (APQP, FMEA, R&M, etc.).Software: “ISO/QS-9000 & TE RapidStart-Up Kits,” document control andrecords management.

American Calibration Inc.4203-G W. Lakeshore DriveWonder Lake, IL 60097Ph. 815-344-9496 Fax 815-728-8076www.amercal.com

Applied Automation Techniques Inc.12640 W. Burleigh RoadBrookfield, WI 53005-3121Ph. 262-781-1133 Fax 262-781-1240www.tiptech.comAAT markets AutoQuality (a.k.a. TIPQA),a quality assurance system consisting ofreceiving inspection, nonconformance,corrective action, supplier rating, serializedproduct tracking, in-process inspection,statistical process control, gage and toolmanagement, audits, and access control. Itis typically used by manufacturers ofcomplex, high-value products that aregoverned by rigorous internal standards orexternal regulation.

Axion Corp.100 Mill Plain Road, Third FloorDanbury, CT 06811Ph. 888-235-9500 Fax 203-792-8005www.axionsoft.comAxion Corp. provides software, trainingand consulting services to helporganizations improve performance andproductivity. Axion’s 4TQ Toolkit consistsof a series of software tools fordocumentation, management,dissemination and analysis of businessprocesses for a variety of end-uses such asISO 9000, QS-9000, AS9000, TQM, ISO14000, safety management and BPR.

Blue Mountain Quality Resources Inc.208 W. Hamilton Ave.State College, PA 16801Ph. 800-982-2388 Fax 814-234-7077www.coolblue.comDesigned to meet ISO 9000 and QS-9000standards, Calibration Manager 3.0combines a powerful database and reportwriting capabilities to assist users inmaintaining the full cycle of calibrationmanagement. Some features of thesoftware include electronic signature, auto-reminder, OLE links, and satellite andcalibrator tie-in modules.

CEBOS Ltd.24567 Northwestern Highway, Suite 500Southfield, MI 48075Ph. 248-357-1844 Fax 248-357-1846www.cebos.com


Document Control Software Directory

CEBOS Ltd. offers a single softwarepackage that covers all 20 elements of theISO 9000 and QS-9000 standards. MQ1 isdesigned and written in Microsoft Accessand utilizes open database construction.This tool has been proven to significantlyreduce the time and costs of implementingand maintaining quality managementsystems.

CIMNET Inc.946 W. Penn Ave.Robesonia, PA 19551Ph. 888-726-6638 Fax 610-693-5927www.cimnet-folders.comCIMNET is one of the leaders in softwaresolutions for the manufacturing and jobshop industry. CIMNET’s DNCProfessional is a full 32-bit multitaskingsoftware product that can communicatewith an unlimited number of CNCmachines, CIMNET’s Folders allows yourERP system to talk to your quality andmanufacturing execution system, andCIMNET’s SPCMaN provides a completestatistical process control.

CimWorks GageTalker11415 N.E. 128th St.Kirkland, WA 98034Ph. 800-955-7100 Fax 425-820-0437www.cimworks.comCimWorks GageTalker provides flexiblehardware, software and service productsthat enable manufacturers to monitor andcontrol the performance of their productionequipment and products during themanufacturing process. Thesemanufacturing information systems includeSPC, DNC, document management andcontrol, machine event monitoring,industrial computers, portable datacollection, and gage interface devices.

Comprehensive Computer Solutions105 Industrial DriveChristiansburg, VA 24073Ph. 800-277-3077 Fax 540-382-1801www.c2s.com

Dalet Technologies50 Broadway #1500New York, NY 10004Ph. 212-825-3322 Fax 212-825-0182www.dalet.com

DataNet Quality Systems24567 Northwestern HighwayFourth FloorSouthfield, MI 48075Ph. 248-357-2200 Fax 248-357-4933www.winspc.comWinSPC is the world’s premierenterprisewide, real-time SPC software.WinSPC, winner of the first ISAPresident’s Award for most innovativetechnology, offers Web-based distributionof all quality data. WinSPC also featuresclosed-loop control, OPC and OLEAutomation, ISO/QS/FDA audit trails,concurrent license usage, multi-lingualinterfaces, and simultaneous collection ofmultiple parts or processes.

Document Control Systems Inc.6322 South 3000 East, Suite G50Salt Lake City, UT 84121Ph. 800-825-9117 Fax 801-942-7088www.mastercontrol.comMASTERControl document controlsoftware provides the electronic routingand approval to manage and controldocuments, enhance corporate changeprocesses, and notify those affected bychange. MASTERControl for FDA/GMPregulated companies, addresses theelectronic signature and document securityrequirements of 21CFR part 11 of the FDAGMP.

DOES Institute519 Deacon Blvd.Winston-Salem, NC 27105Ph. 800-236-3637 Fax 336-723-5109www.does.orgDOES Institute is a nonprofit organizationthat distributes educational and trainingmaterials for Design of Experiments(DOE), TQM, SPC, QFD, ISO 9000, SQC,statistical training and qualitymanagement. Media include CD-ROMs,videotapes, books and multimedia disks.We also conduct in-house seminars onstatistical methods, SPC and design ofexperiments.

Engineered Work Systems Inc.145 S. Livernois, Suite 294Rochester, MI 48307Ph. 248-652-7588 Fax 248-652-7363www.rochester-hills.com/ews

EtQ Inc.399 Conklin St., Suite 208Farmingdale, NY 11735Ph. 800-354-4476 Fax 516-293-0784www.etq.comEtQ Solutions is a proven solution forautomating ISO 9000, QS-9000 and ISO14000. EtQ’s mission is to makecompliance management simple, easy andefficient on any platform. EtQ Solutions iscustomizable without programming, linksto other databases, offers data consoli-dation from multiple databases and and canperform data charting.

Greco Systems372 Cougan WayEl Cajon, CA 92020Ph. 800-234-7326 Fax 619-447-8982www.grecosystems.com

Harpco Systems Inc.28056 Oakland Oaks CourtWixom, MI 48393Ph. 248-374-1718 Fax 248-374-0022www.harpcosystems.com

Harpco Systems provides software,training and consulting for meeting QS-9000 requirements. Created Quality Plussoftware, a one-stop solution for yourquality system requirements. IncludesDFMEA, PFMEA, control plans, DVP&R,problem solving, training, audits,purchasing, quality records, documentcontrol and much more.

The Harrington Group Inc.576 N. Semoran Blvd.Orlando, FL 32807Ph. 800-476-9000 Fax 407-382-6141www.harrington-group.comFounded in 1991, the Harrington Grouphas gained a reputation for designingsophisticated software applications andproviding exceptional customer service.Today, we provide more than a dozenproducts to our customers worldwide.Harrington Group software is designed tohelp business professionals andworkgroups organize data to achievemaximum productivity.

Imageers Inc.19 Grand Ave.New Haven, CT 06513Ph. 888-257-7430 Fax 203-624-1124www.imageers.com

Infinium25 Communications WayHyannis, MA 02601Ph. 508-778-2000 Fax 508-775-3764www.infinium.comInfinium frees organizations to do greatwork. Infinium’s Web-enabled businesssoftware solutions and related servicesunleash the potential of organizations tooptimize business performance byimproving and innovating operationalprocesses, managing and motivating theirworkforce, and exceeding customerexpectations.

Insite Technology Group Inc.7055 Engle Road, Building 5Cleveland, OH 44130Ph. 800-446-8665 Fax 440-826-3431www.insite-inc.com

Integral Solutions Inc.222 E. Fourth St.Royal Oak, MI 48067Ph. 248-543-6040 Fax 248-543-2882www.integsolutions.com

Intelex Technologies Inc.93 Skyway Ave., Suite 206Etobicoke, ON M9W 6C7, CanadaPh. 800-387-4019 Fax 416-679-0168www.intelex.comIntelex developed the ISOsoft suite ofsoftware products for ISO 9000 and ISO14001 implementation and management.ISOsoft was developed to guide anorganization through the process ofimplementing and managing ISO 9000 andISO 14001. Complete with a gap analysismodule, reference library and managementsection for each element of the ISO 14001and ISO 9000 standards, ISOsoft is themost complete product available for yourenvironmental and quality systems.Download a trial version at our Web site.

Interax Group75 Lavinia Ave., Suite 128New Glasgow, NS B2H 1N5, CanadaPh. 902-485-1770 Fax 902-485-6058www.interaxgroup.ns.ca


2000 Quality Sourcebook/Document Control Software Directory

Intercim501 E. Highway 13Burnsville, MN 55337Ph. 612-894-9010 Fax 612-894-0399www.intercim.comIntercim provides integrated factory-floorinformation management solutions.Intercim’s component-based suite coversthe critical areas of manufacturing,including quality management, labormanagement, material management,equipment management, manufacturingengineering and communication andsupport, and hosts a full range ofprofessional services for the design andimplementation of an integratedinformation-management system.

Interspan Inc.30 N. River Road, Suite 102Des Plaines, IL 60016Ph. 800-235-3434 Fax 847-803-8877www.infovisioninc.com

IQS Inc.19706 Center Ridge RoadCleveland, OH 44116Ph. 800-635-5901 Fax 440-333-3752www.iqs.comIQS is a highly integrated qualityinformation system that lets you manageyour quality management system andassists in ISO 9000, QS-9000 and ISO

14001 compliance. Integrated with ERPsystems to provide a world-class solution.Includes document control, inspection/SPC, gage and preventive maintenance,PPAP/APQP, FMEA/control plans,nonconformances/corrective actions,supplier management/ratings, training/skills/project teams, audits, and qualitycosts.

ISO 9000 Support Group9809 Cherry Valley, Suite HCaledonia, MI 49316Ph. 616-891-9114 Fax 616-891-9462www.isogroup.simplenet.com

JK Technologies Inc.Del Ida Professional District251 N.E. Dixie Blvd.Delray Beach, FL 33444Ph. 800-792-4693 Fax 561-274-2101www.jkt9000.comJK Technologies offers a series of ISO9000- and QS-9000-compliant softwareprograms. We provide software solutionsfor corrective action, audit management,document control, calibration management,machine maintenance and incominginspection. Software from JK Technologiescan be used by small companies (single-user or multiple users on a LAN) or largemultisite facilities utilizing today’s state-of-the-art client server and Web-enabledtechnologies.

Labtronics Inc.546 Governors RoadGuelph, ON N1K 1E3, CanadaPh. 519-767-1061 Fax 519-836-4431www.labtronics.com

Labtronics Inc. develops scientificsoftware to automate various analyticalprocesses within a laboratory. Our productsrange from very simple data collectionprograms to fully robotic hardware andsoftware systems that prepare and analyzesamples.

Made2Manage Systems Inc.9002 Purdue RoadIndianapolis, IN 46268Ph. 800-626-0220 Fax 317-872-6454www.made2manage.comThe leading provider of enterprise businesssystems for manufacturing organizationsand divisions with 50 to 1,000 employees.Made2Manage Systems Inc. servesdiscrete, make-to-order or make-to-stockcompanies. Its software tightly integratessales, finance, engineering, materialsplanning, production and qualitymanagement, incorporating decisionsupport, and e-business capabilities.

Meridian Project Systems1750 Howe Ave., Suite 640Sacramento, CA 95825Ph. 800-850-2660 Fax 916-641-3085www.mps.comMeridian Project Systems (MPS) designsand develops software and e-businesssolutions for the architectural, engineering,and construction industry (AEC). MPSsoftware allows AEC professionals tomanage the complex process of majorconstruction projects, including costcontrol, purchasing, engineering, documentmanagement, field supervision and projectcollaboration using the Web.

Minitab Inc.3081 Enterprise DriveState College, PA 16801-3008Ph. 800-488-3555 Fax 814-238-4383www.minitab.comMINITAB is an easy-to-use,comprehensive statistics package usedprimarily for teaching statistics and forprocess improvement in business andindustry. Software includes free technicalsupport and extensive documentation.Features include descriptive statistics,EDA, ANOVA, regression, time series,SPC, DOE, nonparametrics, macrolanguage, spreadsheet-like data editor andpresentation graphics.

Murphy Software29209 Northwestern Highway #697Southfield, MI 48075Ph. 248-351-0900 Fax 248-351-0906www.murphysoftware.com

New Learning Systems19964 Winter LaneSaratoga, CA 95070Ph. 408-867-1828 Fax 408-867-8665www.newlearningsystems.comQuality Tools Training Toolkit. Award-winning Q-Skills provides companywide,consistent training and team support insuccessfully applying the quality tools. UseToolkit to create flowcharts with time/costs/subprocesses/automatic documentgeneration; create Survey (with e-mail,online or paper) Control Charter. Free demo.



2000 Quality Sourcebook/Document Control Software Directory

Nextpoint Systems Inc.940 Saratoga Ave., Suite 100San Jose, CA 95129Ph. 408-615-7193 Fax 408-615-0272www.nextpointsi.com

Pilgrim Software Inc.P.O. Box 340250Tampa, FL 33694Ph. 813-915-1663 Fax 813-915-1948www.pilgrimusa.comPilgrim Software is the leading provider ofISO 9000-compliant enterprise qualitymanagement (EQM) solutions. Pilgrim’smodular Q&MIS suite covers all modernbusiness and manufacturing processes,including gage calibration management,supplier and internal process qualitymanagement, and preventive assetmaintenance.

The Pister Group Inc.550 Eglinton Ave. W.Toronto, ON M5N 3AB, CanadaPh. 905-886-8470 Fax 905-764-6405www.pister.comOur quality system software modulesaddress key elements of ISO 9000 and QS-9000. Modules include gage control, SPC,document control, audit management,corrective action, preventive maintenanceand employee training log.

PowerWay Inc.6919 Hillsdale CourtIndianapolis, IN 46250Ph. 800-964-9004 Fax 317-598-1740www.powerway.comPowerWay offers integrated, automatedsoftware and consulting solutions designedto reduce time and costs associated withmaintaining an ISO 9000-, QS-9000- orISO 14000-compliant quality managementsystem, including writing quality policies,procedures and instructions; documentcontrol; internal auditing; correctiveaction; APQP; SPC; and more.

PQ Systems Inc.10468 Miamisburg-Springboro RoadMiamisburg, OH 45342Ph. 800-777-3020 Fax 937-885-2252www.pqsystems.comFor more than 15 years, PQ Systems Inc.has been helping customers continuouslyimprove quality and comply withstandards. Our full array of products andservices includes SQCpack (software forstatistical process control), GAGEpack2000 (software for gage calibrationmanagement), and Quality WorkbenchProfessional (software for documentcontrol audits, employee profiles andnonconformities).

Prescient SystemsValley Green Corporate CenterFort Washington, PA 19034Ph. 215-836-5161 Fax 215-836-2305www.prescientsystems.comPrescient XE is the supply chain industry’sfirst knowledge-based solution. Throughthis breakthrough solution, enterprises arenow able to capture the knowledgeembedded throughout the supply anddemand chain and integrate this knowledgeinto the fabric of the enterprise. Thisintegration of knowledge not only allowsenterprises to improve their speed, controland responsiveness, but also enables themto quickly adapt and respond to changing

market environments, customer demandand partner conditions.

Project Assistants Inc.2503 Silverside Road, Suite 200Wilmington, DE 19810Ph. 302-529-5700 Fax 302-529-7035www.projectassistants.com


QIS & Associates of Canada30 Brown St.Barrie, ON L4N 7V4, CanadaPh. 705-733-2044 Fax 705-733-3019We specialize in document and data controland internal auditing services.

QT AssociatesP.O. Box 4298Davidson, NC 28036Ph. 800-274-7380 Fax 800-396-5305

QTech Systems Inc.10200 Valley View Road, Suite 153Minneapolis, MN 55344Ph. 888-232-6900 Fax 612-941-7768www.qtech.comQTech Systems provides ISO 9000software solutions on CD-ROM and forcorporate intranets. The ISOPoint 9000software consists of modules for ISO 9000startup assessments (gap analysis),employee training, record keeping anddocument writing, as well as documentcontrol.

Quality America Inc.7650 E. Broadway, Suite 208Tucson, AZ 85710Ph. 800-722-6154 Fax 520-722-6705www.qualityamerica.comQuality America and Quality Publishinghave been providing software, books andtraining to quality professionals since1983. Quality America offers software forstatistical process control, ISO 9000/QS-9000, gage calibration/analysis, and designof experiments.

Quality Systems IntegratorsP.O. Box 91Eagle, PA 19480Ph. 800-458-0539 Fax 610-458-7555www.qsi-inc.comTMS combines training and documentmanagement into one easy-to-use productthat provides notification of documentchanges, electronic signatures andautomatic updating of training records;improves communications; and maximizesresources. Word-processing documents,drawings, flowcharts and other file typesstay in their exact format and location.TMS features an indexing system.

Quality Systems International125 Hartwell Ave.Lexington, MA 02421Ph. 781-862-9002 Fax 781-862-9003www.qualitysys.comQSI is an ISO 9001-registered companyraising the standards with its integratedsoftware for achieving/maintainingcompliance with ISO 9000/QS-9000. Ouronline communication tool minimizes thecost of achieving and maintainingregistration continuously. It eliminateslabor-intensive document processing tasks,provides real-time tracking, simplifiesdocument storage/retrieval and improvesinternal communication.

Ringwood Software Inc.59 Stiles Road, Suite 205Salem, NH 03079Ph. 800-949-6753 Fax 603-894-4483www.ringwood.comRingwood develops and provides themarket-leading online documentationsoftware package, Trove for Manuals.Trove takes documents directly from yourword processor of choice and provides awalk-up-and-use distribution and deliverysystem on every major platform.Ringwood’s latest development, TroveDirect, provides dynamic Windows-help-style access to documents distributedonline.

Roth-Donleigh29002 La CarreterraLaguna Niguel, CA 92677Ph. 949-364-5907 Fax 949-364-5907Our complete ISO 9000 Quality AssuranceManual is on five diskettes and coversevery aspect of a total quality programincluding all the procedures required byISO 9000 as well as procedures requiredby FDA GMP and MIL standards. Ourcomprehensive Workmanship StandardsManual is on nine diskettes and coversdetails on most workmanship standards formechanical and electronic products.

Rush Creek Software Corp.1505 LBJ Freeway, Suite 160Dallas, TX 75234Ph. 972-857-1900 Fax 972-857-1476www.rushcreeksoftware.com



SPSS Inc.233 S. Wacker DriveChicago, IL 60606Ph. 800-543-2185 Fax 312-651-3668www.spss.comSPSS Inc., a multinational software andservices company, is a leader in businessintelligence (especially data mining andcustomer relationship management). Thecompany also leads in three verticalmarkets: survey/market research, qualityimprovement and scientific research. SPSS

helps organizations leverage information toincrease revenues and improve processes.

Stat-Ease Inc.2021 E. Hennepin Ave., Suite 191Minneapolis, MN 55413Ph. 800-801-7191 Fax 612-378-2152www.statease.comStat-Ease Inc. offers statistical software,training and consulting on design ofexperiments (DOE). Used by scientists,engineers and quality professionals, Stat-Ease’s two DOE packages include Design-Ease software for finding breakthroughfactors and Design-Expert software foroptimization or products or processes. Thecompany also offers computer-intensiveDOE workshops including courses onexperiment design made easy, responsesurface methods, mixture design andadvanced DOE.

System Solvers Ltd.30685 Barrington Ave., Suite 100Madison Heights, MI 48071Ph. 888-832-6775 Fax 248-588-7170www.sslinfo.com

Systemcorp6969 Transcanada Highway #225St. Laurent, PQ H4T 1V8, CanadaPh. 800-665-3003 Fax 514-339-9776www.systemcorp.com

Technology International705 Twin Ridge LaneRichmond, VA 23235Ph. 804-560-5334 Fax 804-560-5342

Trackware Inc.101 First Street, Suite 353Los Altos, CA 94022Ph. 408-255-3058 Fax 408-343-0174www.trackware.comTrackware provides unique, powerfulsoftware for customers requiring ISO 9000and FDA certification. Trackware solutionsinclude packages for document control,training and corrective action. Thesepackages are customizable andnetworkable with many powerful features.

ViaNovus1611 Telegraph Ave., Fifth FloorOakland, CA 94612Ph. 510-238-0715 Fax 510-238-0717www.vianovus.com qd

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Looking for even more infor-mation on quality productsand services? Check outQuality Digest’s new QualNetonline database of suppliersof quality-related productsand services. You’ll f indinformation on all of thesuppliers listed in the QualitySourcebook and many more.Visit www.qualitydigest.comand click on the QualNeticon. It’s fast, easy and free!


Calibration Software & Services Directory


A.A. Jansson Inc.2070 Airport RoadWaterford, MI 48327Ph. 800-526-7766 Fax 248-674-1234www.aajansson.comNew and used precision measuringequipment, including CMMs, opticalcomparators, vision systems, surfaceplates, gage blocks, fixed limit gages andmore. A2LA calibration services availableon many types of measuring equipment.Repairs, upgrades and retrofits available.

Absolute Clarity & Calibration LLC109 Main St.Terryville, CT 06786Ph. 860-583-0502 Fax 860-314-1851www.absoluteclarity.comAbsolute Clarity & Calibration LLCspecializes in optical measurement andinspection equipment. ACC offers fieldservice, repair, NIST-traceable calibrationand sales of optical equipment, videomeasurement software, bulbs, DROs andrelated optical equipment.

ACTCO Metrology Services202 Westview DriveMeadville , PA 16335Ph. 800-382-0393 Fax 814-337-8288First article inspection, PPAPs, ISIRs,reverse engineering, fixture design andbuild. Twelve optical and two touch probeCMMs, scanning capability.

Advanced Systems & Designs Inc.1100 Owendale, Suite JTroy, MI 48083Ph. 248-689-4800 Fax 248-689-8811www.asdspc1.comASD sells a “complete SPC solution,”which consists of SPC 1+ Realtime datacollection and analysis software and Anova(our DOE Taguchi Methods software). TheSmartCable Single and GageMux Multipleinput gage interfaces connect any gage toany software, and we feature theShopTouch line of industrial touch screenPCs and low-cost portable data collectors.

Ahlegian Precision10106 Chipmunk Ridge DriveConcord, OH 44077Ph. 440-352-9921 Fax 440-352-9929www.ahlegian.comAhlegian Precision supplies superiordimensional gaging products and servicesfor quality control. AP’s MeasuringEquipment and Service divisions serve thestate of Ohio. AP’s success is due to itsstrength in complementary divisions andlong-term commitment to industry.

American Calibration Inc.4203-G W. Lakeshore DriveWonder Lake, IL 60097Ph. 815-344-9496 Fax 815-728-8076www.amercal.com

American Quality Systems Inc.P.O. Box 618Howell, MI 48843Ph. 800-776-3090 Fax 517-545-0399www.aqsinc.com

AMPAC Products Inc.143 Triunfo Canyon Road #103Westlake Village, CA 91361Ph. 800-827-1939 Fax 800-471-3363www.labelsntags.com

AMPAC offers the latest ideas in labelingsystems for calibration, metrology andquality control labels designed to ISO9000, JCAHO/AHA standards and goodmanufacturing practices). Print labels withour CalData 2000 Printer and Software.See our 2000 Catalog for new Y2K BugLabels and Clear Code Cover Labels.

Angrave Metrology & Supply Co.P.O. Box 1825Waterbury, CT 06722-1825Ph. 1-800-827-7487 Fax 800-825-6481www.angrave.comAngrave is a distributor of dimensionalmetrology equipment. We are ISO 9002-registered and offer dimensionalcalibration services for all types of gagesand equipment. Family owned andoperated for more than 50 years. Angraveis where customer service is a promise.

Assurance Technologies Inc.396 Fenton Lane #605West Chicago, IL 60185Ph. 630-231-4800 Fax 630-231-8844atiquality.com

Blanchette Tool & Gage Manufacturing845 Bloomfield Ave.Clifton, NJ 07012Ph. 973-471-2100 Fax 973-471-2104

Blue Mountain Quality Resources Inc.208 W. Hamilton Ave.State College, PA 16801Ph. 800-982-2388 Fax 814-234-7077www.coolblue.comDesigned to meet ISO 9000 and QS-9000standards, Calibration Manager 3.0combines a powerful database and report-writing capabilities to assist users inmaintaining the full cycle of calibrationmanagement. Some of the software’sfeatures include electronic signature, auto-reminder, OLE links, and satellite andcalibrator tie-in modules.

Brooklyn Thermometer Co. Inc.90 Verdi St.Farmingdale, NY 11735Ph. 800-241-6316 Fax 631-694-6329www.brooklynthermometer.com

Cal Lab Co.17035 Westview Ave.South Holland, IL 60473Ph. 800-373-1759 Fax 708-596-5802www.callabco.com

Cannon Instrument Co.P.O. Box 16State College, PA 16804Ph. 800-676-6232 Fax 814-353-8007www.cannon-ins.comManufacturer of instruments and suppliesfor viscosity measurement. Productsinclude automated and manual glass-capillary viscometers, rotational viscom-eters, special purpose viscometers for SAEJ300 and several ASTM methods (includingD 5481, D 5293, D 4684 and D 3829),constant temperature baths (includingthermoelectrically-cooled low temperaturebaths), and viscosity calibration standards.

Cargille Laboratories Inc.55 Commerce RoadCedar Grove, NJ 07009Ph. 973-239-6633 Fax 973-239-6096www.cargille.com

Certification & Technical Services Inc.3650 Annapolis Lane N.Plymouth, MN 55447Ph. 612-557-0000 Fax 612-557-9040www.certtechservices.comCommercial dimensional calibrationlaboratory. Contract inspection service.ASQ-certified technicians. CMM, surfaceplate, comparator calibration. Zeiss servicepartner for CMM training, calibration andservice.

CIMNET Inc.946 W. Penn Ave.Robesonia, PA 19551Ph. 888-726-6638 Fax 610-693-5927www.cimnet-folders.comCIMNET is one of the leaders in softwaresolutions for the manufacturing and job-shop industry. CIMNET’s DNCProfessional is a full 32-bit multitaskingsoftware product that can communicatewith an unlimited number of CNCmachines, CIMNET’s Folders allows yourERP system to talk to your quality andmanufacturing execution system, andCIMNET’s SPCMaN provides a completestatistical process control.

CimWorks GageTalker11415 N.E. 128th St.Kirkland, WA 98034Ph. 800-955-7100 Fax 425-820-0437www.cimworks.comCimWorks GageTalker provides flexiblehardware, software and service productsthat enable manufacturers to monitor andcontrol the performance of their productionequipment and products during themanufacturing process. Thesemanufacturing information systems includeSPC, DNC, document management andcontrol, machine event monitoring,industrial computers, portable datacollection and gage interface devices.

Cincinnati Precision Instruments253 Circle Freeway DriveCincinnati, OH 45246Ph. 800-686-3730 Fax 513-874-2536

CMM Technology Inc.944 Calle Amanecer, Unit ASan Clemente, CA 92673Ph. 800-648-6944 Fax 949-366-6503www.cmmtechnology.comYour full-service CMM company. New andused video and touch probe CMM sales.Retrofit CMM software. Calibration andrepair with service engineers in 17 states.Probes, styli and other accessories.Celebrating 20 years servicing all majorbrands of CMMs.

Coors Ceramics Co.16000 Table Mountain ParkwayGolden, CO 80403Ph. 303-277-4327 Fax 303-277-4697Coors Ceramics Co., the world’s premiermanufacturer of technical ceramics, offerscalibration and inspection services.Services include competitive pricing, highaccuracy and quick turnaround. CoorsCeramics Co. is ISO 9001- and QS-9000-registered. The Calibration Lab will be ISOGuide 25-accredited prior to January 1,2001.

CPM Labs2945 Kilgore RoadRancho Cordova, CA 95670Ph. 916-635-4489 Fax 916-635-4434

CyberMetrics Corp.12900 Hall Road, Suite 435Sterling Heights, MI 48313Ph. 800-777-7020 Fax 810-726-7677www.cybermetrics.netWith more than 10,000 users worldwide,CyberMetrics is the leading developer ofquality-related software packages,including GAGEtrak Calibration and GageR&R, calibration label kits, SCRAPtrakDefect & Scrap Analysis, SUPPLIERtrakSQA, metrology training CDs, GD&Ttraining CDs, GD&T symbol fonts andmore. Call us today to see how we can helpyou improve quality and reduce costs.

DataMyte/Rockwell Automation14960 Minnetonka Industrial RoadMinnetonka, MN 55345Ph. 612-935-7704 Fax 612-935-0018www.datamyte.comDataMyte, a Rockwell Automationbusiness, manufactures factory-floor data-collection systems. DataMyte products areused for assembly auditing, statisticalprocess control and data collection in awide variety of industries, includingautomotive, aerospace, health care andfood processing.

DH Instruments Inc.1905 W. Third St.Tempe, AZ 85281Ph. 480-967-1555 Fax 480-968-3574www.dhinstruments.comDH Instruments was founded in 1980 withone objective: to provide superiorcalibration solutions through innovativetechnology, first-rate service anduncompromising metrological integrity.Pressure and flow products and servicesoffered include: calibration standards,piston gages/deadweight testers,controllers/calibrators, mass-flowstandards, metrology software, calibrationservices, training courses and installationservices.

Dickson930 S. WestwoodAddison, IL 60101, USPh. 800-323-2448 Fax 630-543-0498www.dicksonweb.comDickson manufactures temperature andhumidity, pressure, and universal inputdata loggers, chart recorders and monitorsthat are easy to use, durable and affordable.Dickson instruments come in several stylesto meet specific needs, whether monitoringremote locations, warehouses, freezers,manufacturing processes, transportation ofgoods or the front office.

Dimensional Inspection Laboratories43154 Christy St.Fremont, CA 94538Ph. 510-623-8940 Fax 510-623-8655Mechanical inspection of all manufacturedcomponents and assemblies utilizingCMMs. Contact and noncontactcapabilities. Automated and manual.


2000 Quality Sourcebook/Calibration Software & Services Directory

Portable CMM. ISO 9002-registered. Twolocations: Northern and SouthernCalifornia. Since 1984. Fastest turnaround.Free quotes. Free pickup and deliverywithin our region.

Eastern NDT Inc.1404 City Point RoadHopewell, VA 23860Ph. 800-458-1743 Fax 804-458-1780Eastern NDT Inc. is a distributor ofnondestructive testing equipment, such asborescopes, videoprobes, thickness gages,ultrasonic flaw detectors, Magnafluxequipment and supplies, X-ray machines,eddy current equipment, and dyepenetrants. The company is also a majorrepair and calibration center for all brandsof testing equipment.

Endevco Corp.30700 Rancho Viejo RoadSan Juan Capistrano, CA 92675Ph. 949-493-8181 Fax 949-661-7231www.endevco.comSince 1947, Endevco has focused onproducing the most accurate and reliablemeasurement instrumentation. Applicationsrange from research and developmenttesting to monitoring of vibration, shockand pressure. Calibration equipment andservices for environmental, vibration andshock are also available for accelerometers,pressure transducers, velocity coils andvibration signal conditioners. Our methodscomply with ANSI/NCSL Z540-1-1994and are traceable to NIST.

EtQ Inc.399 Conklin St., Suite 208Farmingdale, NY 11735Ph. 800-354-4476 Fax 516-293-0784www.etq.comEtQ Solutions is a proven solution forautomating ISO 9000, QS-9000 and ISO14000. EtQ’s mission is to makecompliance management simple, easy andefficient on any platform. EtQ Solutions iscustomizable without programming, linksto other databases, offers data consoli-dation from multiple databases and and canperform data charting.

Flexbar Machine Corp.250 Gibbs RoadIslandia, NY 11722Ph. 800-879-7575 Fax 631-582-8487www.flexbar.comFlexbar is a designer, manufacturer andsupplier of standard and unique productsfor machine shops and other manufacturingindustries. These products include anumber of quality precision measuringinstruments, machine tool accessories,video inspection and measurement systems,and a variety of metrology-grade castingmaterials.

Fluke Corp.P.O. Box 9090Everett, WA 98206Ph. 800-443-5853 Fax 425-356-5116www.fluke.com

Fred V. Fowler Co. Inc.66 Rowe St.Newton, MA 02466Ph. 800-788-2353 Fax 617-332-4137www.fvfowler.comThe Fred V. Fowler Co. is a leadingsupplier of quality measuring andinspection instruments and precision tools.Products focus on height and lengthmeasuring, bore gaging and calibrationinstruments, as well as a full line of qualityhand tools and gages.

Fryer Co. Inc.11177 E. Dundee RoadHuntley, IL 60142Ph. 847-669-2000 Fax 847-669-2056www.fryerco.comProvider of equipment to solve measuringand inspection needs. Equipment includesNikon’s Veritas automated 3-D videomeasuring system, optical comparators,toolmakers’ measurescopes, stereomicroscopes and digital imagearchiving/annotating systems. Alsoprovides maintenance and calibration(Guide25-A2LA).

Gage-Line Technology Inc.121 La Grange Ave.Rochester, NY 14613-1577Ph. 716-458-2000 Fax 716-458-0524www.gage-line.comManufacturer of optical gaging andcalibration products traceable to NIST.Provides simple solutions to gagingproblems. Products and services arecalibration scales and grids, contourtracers, custom gaging, sight gages,inspection devices, calibration kits,comparator chart gages, reticles, targetarrays, stage micrometers, Brinell scopes,in-process gaging, and alignment fixtures.

Geller MicroAnalytical Laboratory426E Boston St.Topsfield, MA 01983Ph. 800-642-7655 Fax 978-887-6671www.gellermicro.com

GKS Inspection Services Inc.37100 Plymouth RoadLivonia, MI 48150Ph. 800-346-3898 Fax 734-953-9635www.gks3d.comA2LA-certified contract dimensionalinspection services; hand-gage calibrationservices (specializing in on-sitecapabilities); laser scanning and reverseengineering services; CAD/CAM services;training for CMM programming, ISO andGD&T. All are available at customerfacility or at GKS.

The Harrington Group Inc.576 N. Semoran Blvd.Orlando, FL 32807Ph. 800-476-9000 Fax 407-382-6141www.harrington-group.comFounded in 1991, the Harrington Grouphas gained a reputation for designingsophisticated software applications andproviding exceptional customer service.Today, we provide more than a dozenproducts to our customers worldwide.

Helm Instrument Co.361 W. Dussel DriveMaumee, OH 43537Ph. 419-893-4356 Fax 419-893-1371www.helminstrument.com

Hertzler Systems Inc.17482 Eisenhower Drive N.Goshen, IN 46526Ph. 219-533-0571 Fax 219-533-3885www.hertzler.com

IET Labs Inc.534 Main St.Westbury, NY 11590Ph. 800-899-8438 Fax 516-334-5988www.ietlabs.com

IndySoft Corp.355 Woodruff Road #102Greenville, SC 29607Ph. 864-627-8858 Fax 603-754-9531www.indy-soft.com

Information Technologies620 W. Main St., Suite 150Louisville, KY 40202Ph. 800-221-6435 Fax 502-561-1235www.infotech-usa.comPlantMan Solutions is a suite of Internet-enabled products designed to assistmanufacturers in the management ofquality, including the tasks of inspection,reporting, alerting, costing, routing andlayout. It is a fast and easy method forinspectors and assemblers to collect andreport information about the details of eachproduct.

Instrument Calibration & TechnicalServices Inc.

1013 E. Main St.Salem, VA 24153Ph. 800-293-7977 Fax 540-387-3202www.instcal.comICTS Inc. provides calibration and repairservice to most manufacturers of electronicand dimensional test and measurementinstrumentation. An ISO 9002-registeredcompany, ICTS can provide either in-shopor on-site calibrations, including processcontrol instruments. Contact us for ourcapabilities listing or a price quote.

Intelex Technologies Inc.93 Skyway Ave., Suite 206Etobicoke, ON M9W 6C7, CanadaPh. 800-387-4019 Fax 416-679-0168www.intelex.comIntelex developed the ISOsoft suite ofsoftware products for ISO 9000 and ISO14001 implementation and management.ISOsoft was developed to guide anorganization through the process ofimplementing and managing ISO 9000 andISO 14001. Complete with a gap analysismodule, reference library and managementsection for each element of the ISO 14001and ISO 9000 standards.

Interface Inc.7401 E. Butherus DriveScottsdale , AZ 85260Ph. 800-947-5598 Fax 480-948-1924www.interfaceforce.comInterface, the world leader in force-measurement technology, provides a wideselection of load cells and relatedinstruments and accessories for forcemeasurement applications. A line ofcalibration-grade gold standard load cellsand calibration systems software areavailable for force calibration applications.

IQS Inc.19706 Center Ridge RoadCleveland, OH 44116Ph. 800-635-5901 Fax 440-333-3752www.iqs.comIQS is a highly integrated qualityinformation system that lets you manageyour quality management system andassists in ISO 9000, QS-9000 and ISO14001 compliance. Integrated with ERPsystems to provide a world-class solution.Includes document control, inspection/SPC, gage and preventive maintenance,PPAP/APQP, FMEA/control plans,nonconformances/corrective actions,supplier management/ratings, training/skills/project teams, audits, and qualitycosts.

JBL Systems Inc.51410 Milano DriveMacomb, MI 48042Ph. 810-677-6700 Fax 810-677-5700www.jblsys.comJBL Systems is a leading provider ofquality and maintenance managementsoftware. Since 1985, JBL has beenproviding solutions to help companiesmanage multiple jobs with limitedresources. JBL provides software formultiple platforms, technical servicessupport, customization, data transfer,consulting and training.

JFP Technical Services Inc.7552-G St. Clair Ave.Mentor, OH 44060Ph. 440-946-6577 Fax 440-946-5011

Kavon International Inc.12275 Bean RoadChardon, OH 44024Ph. 888-637-9598 Fax 440-286-9510www.kavon.comKavon International provides turnkeyservice to its clients seeking certification tothe quality system requirements. Weprepare the required documentation forclients’ approval and guaranteecertification with the registrar’s first visit.We offer extensive training courses ininternal auditing, calibration and QS-9000requirements.

L.S. Starrett Co., Webber Gage Division24500 Detroit RoadCleveland, OH 44145Ph. 440-835-0001 Fax 440-892-9555

Laboratory Testing Inc.120 Mill St.Dublin, PA 18917Ph. 800-249-9877 Fax 215-249-9656www.labtesting.comIndependent materials-testing laboratoryspecializing in analysis and inspection ofmetals and alloys found in fasteners,tubular products and castings. Fullyequipped mechanical, dimensional,chemical and metallurgical labs.Nondestructive testing including,ultrasonic, X-ray, magnetic particle, liquidpenetrant and hydrostatic. NADCAP- andA2LA-accredited. Calibration, machining



and materials engineering services alsoperformed.

Laser Measurement Services Inc.301 Montreal St.Playa del Rey, CA 90293Ph. 310-822-5851 Fax 310-822-9394Laser Measurement has providedcalibration services to the machine toolindustry using Hewlett Packard and Hamarlaser systems since 1975. We specialize inB89 and B5.54 certifications as well asBoeing full volumetric certifications. Wemake mechanical, electrical and softwareadjustments to all machine tools andCMMs.

LDS Vacuum Products Inc.975 Sunshine LaneAltamonte Springs, FL 32714Ph. 407-862-4643 Fax 407-862-8723www.lds-vacuum.com

Ledford Gage Lab Inc.227 Industrial DriveMulvane, KS 67110Ph. 316-777-9300 Fax 316-777-2220feist.com/~gagesSales, certification and service ofdimensional test and measurementequipment. NIST traceable long-formcertification of gage blocks, thread andcylindrical gages, hand tools, and torqueand force. Mobile labs for CMMs, CNC-ATA, surface plates, etc. First-articleinspections. IAW: ANSI/Z540-1, ISO-25,ISO10012. ISO 9002-registered qualitysystem.

Mahr Federal Inc.1144 Eddy St.Providence, RI 02940Ph. 800-333-4243 Fax 401-784-3246www.mahrusa.comDimensional gages, including handmeasuring tools, dial and digital indicators;mechanical, electronic and air and heightgages; length metrology, dimensionalstandards, gage calibration systems,laboratory gages; geometry and formmetrology, surface finish and contourmetrology; gear metrology, custom gages,laser/optical/touch probe CMMs, gagerepair and calibration, and rotary strokebearings.

Martin Instrument11965 12th Ave. S.Burnsville, MN 55337Ph. 800-964-2102 Fax 800-987-9161www.martininstrument.comCalibration and repair servicesdimensional, electronic, force, torque,pressure, vacuum, temperature, humidity,inspection, testing, training. Sales of newand used test, measuring, calibrationequipment and EnGage calibrationmanagement software.

Master Gage & Tool Co.112 Maplewood St.Danville, VA 24540Ph. 804-835-0000 Fax 804-835-0008www.mastergt.comMaster Gage & Tool Co. is an ISO 9002-registered distributor of a complete line ofdimensional measurement products as wellas a provider of full metrology services.Our metrology services group includesmechanical calibration and certification,contract inspection services with CMMand noncontact video measurement system,and part programming services.

Measurement Methods203 W. 28th St.Baltimore, MD 21211Ph. 410-494-3852 Fax 410-338-0136

Metrology Support Group Inc.22043 Industrial Blvd.Rogers, MN 55374Ph. 800-814-4077 Fax 612-428-7860www.msg-web.com

Miller & Weber Inc.1637 George St.Ridgewood, NY 11385Ph. 718-821-7110 Fax 718-821-1673www.millerweber.com

Milwaukee Technologies Inc.7620 W. Clarke St.Milwaukee, WI 53213Ph. 888-366-6789 Fax 414-453-8558Manufacturing the most complete line ofmotorized Brinell hardness testersavailable today—floor, bench, portable andhandheld. Retrofit cylinders and powerunits for older bench Brinells.Manufacturing Brinell microscopes andcertified stage micrometers. Parts, repairsand rebuilds for old Detroit Brinells andmost other testers. New and used machines.

MKS Instruments Inc.6 Shattuck RoadAndover, MA 01810Ph. 800-227-8766 Fax 978-975-0093www.mksinst.comMKS Instruments Inc. is a global leader inthe supply of vacuum and gas-basedinstrumentation, components andsubsystems. MKS products manage theflow rates of gases entering and exiting aprocess chamber, thus controlling themixture and pressure within the chamber.

Moore Measurement Solutions74 Northwest DrivePlainville, CT 06062Ph. n/a Fax 860-747-4988www.moore-solutions.com/mmsMoore Measurement Solutions is a leadingsupplier of precision dimensionalmeasurement systems for manufacturingindustries. With more than 55 years ofexperience, Moore has the knowledge andexperience to provide the proper integratedsolution for today’s demanding qualitycontrol and process problems. We offer acomplete line of electronic gaging systemsand SPC products as well as modular andcustom-designed fixtures.

Morehouse Instrument Co. Inc.1742 Sixth Ave.York, PA 17403Ph. 717-843-0081 Fax 717-846-4193www.morehouseinst.comForce calibration and measurementproducts and services since 1925. Wemanufacture and calibrate a complete lineof force-measuring and calibratinginstruments and equipment for calibratingload cells, proving rings, force gages,dynamometers, etc., from easy-to-use forcegages to the world’s most accurate andreliable force standards.

NANMAC Corp.9-11 Mayhew St.Framingham, MA 01702Ph. 508-872-4811 Fax 508-879-5450www.nanmac.com





National Standards Testing Laboratory15753 Crabbs Branch WayP.O. Box 5808Rockville, MD 20855Ph. 877-225-3672 Fax 301-590-0099www.forcelab.comPrecision force calibration of load cells(instrumented or MV/V), proving rings,force gages, capacities to 1 million lbfcompression and tension within 0.01 ofload. Direct NIST traceability. Compliancewith ASTM E74, ANSI/NCSL 2540-1, 10CFR Parts 21 and 50.

Pacific Inspection Co.3002 Dow Ave., Suite 504Tustin, CA 92780Ph. 714-838-2525 Fax 714-838-2761pacificinspection.comManufacturer’s representative anddistributor of precision measuringinstruments and quality control inspectionequipment. Also, calibration of opticalcomparators and video measuring systems.We provide software training for OGP Inc.video systems and Mitutoyo CMMs.

Pennoyer-Dodge Co.6650 San Fernando RoadGlendale, CA 91201Ph. 800-736-4243 Fax 818-240-5719

Pilgrim Software Inc.P.O. Box 340250Tampa, FL 33694Ph. 813-915-1663 Fax 813-915-1948www.pilgrimusa.comPilgrim’s modular Q&MIS suite covers allmodern business and manufacturingprocesses, including gage calibrationmanagement, supplier and internal processquality management, and preventive assetmaintenance.

The Pister Group Inc.550 Eglinton Ave. W.Toronto, ON M5N 3AB, CanadaPh. 905-886-8470 Fax 905-764-6405www.pister.comQuality system software modules thataddresses key elements of ISO 9000 andQS-9000. Modules include gage control,SPC, document control, audit management,corrective action, preventive maintenanceand employee training log.

Portland Precision Instrument & Repair1111 S.E. Pine St.Portland, OR 97214Ph. 800-247-1927 Fax 503-231-4012www.portlandprecision.com

PQ Systems Inc.10468 Miamisburg-Springboro RoadMiamisburg, OH 45342Ph. 800-777-3020 Fax 937-885-2252www.pqsystems.comPQ Systems Inc. helps customerscontinuously improve quality and complywith standards. Our full array of productsand services includes SQCpack (softwarefor statistical process control), GAGEpack2000 (software for gage calibrationmanagement), and Quality WorkbenchProfessional (software for documentcontrol audits, employee profiles andnonconformities).

PRECISE Inc.2525 S. Ridge E.Ashtabula, OH 44004Ph. 440-992-6000 Fax 440-992-6092


Q-Cee’s Product Corp.2351 Circadian WaySanta Rosa, CA 95407Ph. 800-950-4922 Fax 800-285-7016www.q-cees.com

QA Productivity Systems236 Alpine DriveRochester, NY 14618Ph. 716-381-9735 Fax 716-381-8317A manufacturer’s representativeorganization dealing with dimensionalmeasurement equipment, specializing invision, multiple-sensor CMM technologyand lasers. Also the manufacturer of thePerform-A-Check system for CMMcalibration.

Qualitron Systems Inc.71 Park DriveTroy, MI 48083Ph. 248-616-8001 Fax 248-616-8016www.qualitron-sys.comQualitron Systems is a leadingmanufacturer of industrial automationhardware and software, specializing inturnkey SPC data-collection systems. Ourintegrated product line includes industrialcomputers and SPC workstations, customautomated gaging systems, gage interfaces,LVDT interfaces, LVDT probes, SPCsoftware, gage tracking and calibration,gage R&R, DOE software.

Quality America Inc.7650 E. Broadway, Suite 208Tucson, AZ 85710Ph. 800-722-6154 Fax 520-722-6705www.qualityamerica.comQuality America and Quality Publishinghave been providing software, books andtraining to quality professionals since1983. Quality America offers software forstatistical process control, ISO 9000, QS-9000, gage calibration/analysis, and DOE.Quality Publishing offers study materialsfor the ASQ certification exams and SPCtraining products.

Quality Calibration Service Inc.10205 W. Greenfield Ave.West Allis, WI 53214Ph. 414-256-8900 Fax 414-256-8911www.qualitycalibration.comAn A2LA-accredited and ISO 9002-certified full-service metrology laboratoryoffering dimensional inspection, hard gagecalibration, mechanical and electroniccalibration and repair, field service, gagesales, and gage management software(GAGEtrak by Cybermetrics).

Quality Measurement Control Inc.1940 Opdyke CourtAuburn Hills, MI 48326Ph. 248-377-6007 Fax 248-377-9998www.qmc.com

Quality Measurement Systems Corp.1675 N. Wayneport RoadMacedon, NY 14502Ph. 800-234-2348 Fax 315-986-2115www.qmscorporation.comManufacturer of hardware and softwaredesigned for the collection and analysis ofdata on a statistical process control basis.Product includes Genesis Data Collectorsand Anstat (for Windows) software, as wellas hardware designed to allow direct gageinterface to PCs.

Quality Plus Engineering4052 N.E. CouchPortland, OR 97232Ph. 800-266-7383 Fax 503-233-1410WorkingIt.comQuality Plus Engineering is a processmanagement, project management andsupply-chain management companyheadquartered in Portland, Oregon. QPEalso has developed organizational andindividual transformation products basedon the trademarked 7 P’s: paradigms,people, principles, practices, products,processes and projects.

R & R Gage Co.6699-D Peachtree Industrial Blvd.Norcross, GA 30092Ph. 770-409-9801 Fax 770-409-9787www.rrgage.com

Rice Lake Weighing Systems230 W. Coleman St.Rice Lake, WI 54868Ph. 715-234-9171 Fax 715-234-6967www.rlws.comRice Lake’s state-of-the art lab isaccredited by NVLAP and provides quilt-weight calibration services and products.We sell a complete line of stainless steeland cast iron calibration weights from 1mg up to 5,000 lb. Traceable andcalibration certificates are available for allweights requiring recalibration.

Rockford Calibration Service Inc.5023 Willow Creek RoadRockford, IL 61115Ph. 800-269-3001 Fax 815-877-2062www.ecalibrate.comRockford Calibration Service Inc. is thecalibration solution. We are a full-servicecalibration facility specializing indimensional/functional gages as well asgage repair and new gage sales. You cannow access your calibration recordsthrough our Web site.


SciTech International Inc.2525 N. Elston AveChicago, IL 60647Ph. 800-622-3345 Fax 773-486-9234www.scitechint.com

Software Technology3310 Norfolk DriveCookeville, TN 38506Ph. 931-537-6181 Fax 931-537-6813Provides quality control (gage calibration/gage study and supplier tracking) andpreventive maintenance software. Gagestudy software includes R&R, linearity,stability, attribute, etc.

Southern Calibration & Service Inc.460 Rasamour Drive N.E.Atlanta, GA 30324Ph. 800-241-4622 Fax 800-630-4384

SPSS Inc.233 S. Wacker DriveChicago, IL 60606Ph. 800-543-2185 Fax 312-651-3668www.spss.comSPSS Inc., a multinational software andservices company, is a leader in businessintelligence (especially data mining andcustomer relationship management). Thecompany also leads in three verticalmarkets: survey/market research, qualityimprovement and scientific research. SPSShelps organizations leverage information toincrease revenues and improve processes.

TAL Technologies2027 Wallace St.Philadelphia, PA 19130Ph. 800-722-6004 Fax 215-763-9711www.taltech.com

Tescina Inc.793 Wasatch DriveFremont, CA 94536Ph. 510-713-8001 Fax 508-664-1257www.tescina.com

The Tool & Gage House538 Hebron St.Charlotte, NC 28224Ph. 800-438-2266 Fax 704-552-6869The Tool & Gage House distributesindustrial tooling, gaging and relatedproducts and services. The QualityServices Division, an ISO 9002-registered,environmentally controlled, state-of-the-artmeasuring facility, provides dimensionaland electronic inspection and calibrationservices off- and on-site.

TIP Technologies Inc.12640 W. Burleigh RoadBrookfield, WI 53005, USPh. 262-781-1211 Fax 262-781-1240tiptech.comTIPQA is a quality assurance systemconsisting of receiving/inspection,nonconformance, corrective action,supplier rating, serialized product tracking,in-process inspection, statistical processcontrol, gage and tool management, auditsand access control. It is typically used bymanufacturers of complex, high-valueproducts that are governed by rigorousinternal standards or external regulation.

TM & HGD Inc.2460 N. Powers Blvd., Suite LColorado Springs, CO 80915, USPh. 719-573-1839 Fax 719-573-1861www.cuttermaster.com

Vantek Corp.4621 Tonawanda Creek RoadNorth Tonawanda, NY 14120Ph. 716-743-0377 Fax 716-695-1992www.vantek-corp.comVantek produces Windows software forgage and test equipment calibration as wellas data acquisition. Supports calibrationtags and online procedures. Use our recalldatabase to store calibration data andgenerate due calibration and gageinventory reports.

Wavetek Corp.9145 Balboa Ave.San Diego, CA 92123Ph. 858-279-2200 Fax 858-565-9558www.wavetek.com qd


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Adept Technology Inc.150 Rose Orchard WaySan Jose, CA 95134Ph. 800-292-3378 Fax 408-434-5119www.adept.comAdept Technology Inc. manufactures a family of SCARArobots, linear modules, motion controllers and simulationsoftware for automated small parts assembly and materialhandling. Adept’s products serve the automotive,electronics,semiconductor, telecommunications, pharmaceutical, medical,appliance and food-processing industries.

Axion Corp.100 Mill Plain Road, Third FloorDanbury, CT 06811Ph. 888-235-9500 Fax 203-792-8005www.axionsoft.comAxion Corp. provides software, training and consultingservices to help organizations improve performance andproductivity. Axion’s 4TQ Toolkit consists of a series ofsoftware tools for documentation, management, disseminationand analysis of business processes for a variety of end-usessuch as ISO 9000, QS-9000, AS9000, TQM, ISO 14000,safety management and BPR.

The Ben Graham Corp.6600 S. Troy Frederick RoadTipp City, OH 45371Ph. 800-628-9558 Fax 937-667-8690www.worksimp.comThe Ben Graham Corp. has been providing training andconsulting for continuous improvement of business pro-cesses(formerly information processes and, before that paperworkprocesses) since 1953. This is the sole focus of our organi-zation. We have trained more than 30,000 people andfacilitated improvement teams through many millions of

Flowcharting & Process Simulation Software Directorydollars in improvements.

CFM Inc.P.O. Box 353Bedford, MA 01730Ph. 800-647-1708 Fax 781-275-7008www.teamflow.com

Inspiration Software Inc.7412 S.W. Beaverton Hillsdale Highway, Suite 102Portland, OR 97225Ph. 800-877-4292 Fax 503-297-4676www.inspiration.com

Kaetron Software26119 Oak Ridge DriveSpring, TX 77380Ph. 800-938-8900 Fax 281-298-2520www.kaetron.comTopDown creates flowcharts and diagrams fast and easily. It’sflexible enough to develop process flow and matrix diagrams,office procedures, and network diagrams. Symbols arecustomizable and automatically connect when created.Instantly create lower-level sub-charts within the same filefrom any symbol. TopDown is cross-platform and allows youshare files on Mac and Windows.

Mainstay591-A Constitution Ave.Camarillo, CA 93012Ph. 805-484-9400 Fax 805-484-9428www.mstay.com

MEGA International USA Inc.404 Wyman St.Waltham, MA 02451Ph. 800-920-6342 Fax 781-890-3103www.mega.com

Micrografx Inc.505 Millennium DriveAllen, TX 75013Ph. 214-495-4000www.micrografx.com

New Learning Systems19964 Winter LaneSaratoga, CA 95070Ph. 408-867-1828 Fax 408-867-8665www.newlearningsystems.comPC-based Quality Tools Training Toolkit—better results at alower cost. Award-winning Q-Skills provides companywide,consistent training and team support in successfully applyingthe quality tools. Use new Toolkit to create flowcharts withtime/costs/subprocesses/automatic document generation;create Survey (with e-mail, online or paper) Control Charter.Free demo.

Patton & Patton Software Corp.3815 N. Oracle RoadTucson, AZ 85705Ph. 800-525-0082 Fax 520-888-2937www.patton-patton.com

PowerWay Inc.6919 Hillsdale CourtIndianapolis, IN 46250Ph. 800-964-9004 Fax 317-598-1740www.powerway.comPowerWay offers integrated, automated software andconsulting solutions designed to reduce time and costs assoc-iated with maintaining an ISO 9000-, QS-9000- or ISO 14000-compliant quality management system, including writingquality policies, procedures and instructions; documentcontrol; internal auditing; corrective action; APQP; SPC; andmore.

ProModel Corp.1875 S. State, Suite 3400Orem, UT 84097Ph. 801-223-4600 Fax 801-226-6046

RFF Electronics1053 Banyan CourtLoveland, CO 80538

Ph. 970-663-5767 Fax 970-669-4889www.rff.comRFF Electronics publishes RFFlow, Professional Flowchartingfor Microsoft Windows. RFFlow is a software program forcreating a wide variety of flowcharts; organization charts;quality systems/ISO 9000 charts; and other diagrams foreducation, business and industry.

Scitor Corp.256 Gibraltar DriveSunnyvale, CA 94089Ph. 800/549-9876 Fax 408-745-8301www.scitor.comScitor Corp. is an internationally recognized source ofexceptional project and process management solutions. Scitoroffers a variety of products, ranging from our award-winningsoftware product line to project and process managementtraining and consulting.

Silma150 Rose Orchard WaySan Jose, CA 95134Ph. 800-347-4562 Fax 408-432-3490www.silma.comThe Silma division of Adept Technology Inc. designs softwareproducts to help manufacturers improve their competitive edgeby shortening design-to-manufacturing cycles, increasingproductivity and reducing costs. Adept Technology Inc.,founded in 1983, is America’s largest manufacturer ofindustrial robots.

Skymark Corp.7300 Penn Ave.Pittsburgh, PA 15208Ph. 800-826-7284 Fax 412-371-0681www.skymark.comTo fill what we felt was a large void in the managementsoftware market, SkyMark created PathMaker. Finally, in oneuser-friendly 32-bit Windows software package, the keymanagement tools for thinking, planning, meeting, decidingand executing are all at your fingertips. You will save time andmoney. More important, you’ll have tools that enable you to doyour best work.


SPSS Inc.233 S. Wacker DriveChicago, IL 60606Ph. 800-543-2185 Fax 312-651-3668www.spss.comSPSS Inc., a multinational software and services company, is aleader in business intelligence (especially data mining andcustomer relationship management). The company also leadsin three vertical markets: survey/market research, qualityimprovement and scientific research. SPSS helps organizationsleverage information to increase revenues and improveprocesses.

Systems Modeling504 Beaver St.Sewickley, PA 15143Ph. 412-741-3727 Fax 412-741-5635www.sm.comSystems Modeling’s products help you see the impact ofdecisions before decisions are made. Tempo productionscheduling software helps you generate realistic, dependableproduction schedules. Arena simulation software product suiteimproves business operations through application-specifictemplates (plan and analyze call centers; manage high-speedpackaging lines; analyze and manage business processes).

Visio Corp.2211 Elliott Ave.Seattle, WA 98121Ph. 206-956-6000 Fax 206-956-6001www.visio.com


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