20081109 ipoh city watch pt forum
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Integrated mass rapid transitsystemCoordinated approach to solvepublic transport woes
M Zulkarnain HamzahTRANSIT Klang Valley
November 2008
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So…who are you?• The Association for the Improvement of Mass-
Transit (TRANSIT), Klang Valley • A diverse group of public transport users• A united voice for the passenger• Our Goal
to ensure the voice of the passenger is heard inpublic transport planning, regulation, andoperationsTo increase awareness about what publictransport can bring to our communities
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In a nutshell• WHAT really is mass transit
• WHY we need mass transit• HOW can we improve mass transit
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WHAT REALLY IS MASS TRANSIT• Mass = society, public
• Transit = move, transport• It all began once upon a time…
What really is mass transit
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Rivers and waterways provide strategic mode of mobilityfor ancient populationGreat civilizations in the past exist along strategic river
and waterways points
What really is mass transit
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What really is mass transit
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What really is mass transit
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What really is mass transit
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So, what really is mass transit?T R I P
• Collective movement of peopleROUTE• Servicing common corridor with greater
efficiency PLATFORM
• Facilitated by pooled resources (stations, streetsignals, dedicated lanes etc)
What really is mass transit
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WHY WE NEEDMASS TRANSIT• Common interest• Economy of scale
• Shared use of pooledresources• All because of the ur ban
population boom
Why we need mass transit
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Population density increase in Ipoh
Why we need mass transit
Same Street4 years ago
HUGH LOW STREET100 years ago
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Population density increase in Ipoh
Why we need mass transit
• Private vehicledriven townplanning willnot go well withsky-rocketingurbanpopulation
boom
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Our mindset on Mass transit is all wrongMYTH :
Public Transport is a mobility service for poor peopleHence the following misunderstandings :
Investment in private transport is more important forthe nation than investment in public transportSupporting the needs of private transport users is apriority in MalaysiaThere are no “choice users” of public transport We should give the users (those poor souls) thecheap, basic service that they want/needReal improvement to public transport requires large-scale investments such as LRT or m onorail
Why we need mass transit
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We should reshape our mindsetFACT:• Public transport provides 3 functions for society
Mobility for those not using private transport
Development tool to reduce infrastructure costs A business operation with potential for profits
• Investment in public transport is investment in criticalcommunications infrastructure
• Far less money has been invested properly into publictransport than in other infrastructure
Why we need mass transit
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• Traffic gridlock
• Long commuting
hours
• Complex travelpaths
• Air and noisepollution
Current
State
Current
State
Short Term
Goal
Short Term
GoalLong Term ObjectiveLong Term Objective
• Free traffic flow
• Short
commutinghours
• Simplified travelpaths
• Cleaner air andless stressfulenvironment
Higher economic growt h due tolower cost of mobilityReduced road fat ali t ies/injur ies
Increased product ivit y due toreduced commuting time
Increased socioeconomicinteraction among suburban areas
Savings in road maintenanceexpenditures
Incr eased cit y living sat isfact ionLower cost of hospit alizat ion
Why we need mass transit
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What’s up with mass transit?TRIP
• (Mass) transit journey is too tiringROUTE
• Transit routes are very complicated
PLATFORM
• Transit points are not accessible
can’t arrive there on time and in one piece
don’t know how to get there
“don’t want to go through all the hassle”
How can we improve mass transit
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TRIP: Transit journeys too tiringLONG WAI T
• No fix schedule; operatorsmodify schedule to reapmaximum occupancy out of
their fixed routesBA DLY DESIGNED ROUTES
• Intercity lines choose time-consuming routes and local lineszigzag and loop excessively in the suburban areas
How can we improve mass transit
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TRIP: Transit journeys too tiringTRAV EL DISCOMFORT
• Overcrowding of entrances,exits and gangways
• Restricted commuter flow anddoor failure cause delays
• Sardine-packed conditions for very long duration
How can we improve mass transit
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ROUTE: Transit routes are very
complicatedDIFFERING FEE STRUCTU RE AND N O INFO
• Unfair distribution of fee pricing across commutersfrom differing places where a short trip involvingmultiple routes can cost more than a long, single
route trip• No integrated transit information across different
operators, service lines and transit points• Info not user friendly, confusing and hard to obtain
How can we improve mass transit
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ROUTE: Transit routes
are very complicatedHA RD TO SINGLE OUT TA RGETED
V E H I C L E
• Too many different lines share thesame clogged routes
• Bus signs hard to be identified• Commuters have to be over-alert and
venture onto the traffic space so as notto miss the fast approaching targeted vehicle
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PLATFORM: Transit points are notaccessible
N O FI R ST & L A S T M I L E CO N N ECT I V I T Y
• Available infrastructure not friendly topedestrians
• Distance between halts are inconsistent withpopulation distribution around halts
How can we improve mass transit
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PLATFORM:
Transit points are notaccessibleBAD T RANSIT PILE-UP
• Transit flow blocked by idling andparked public and private vehicles
• Haphazard loitering of vehicles with no proper platforms, signs andspaces to facilitate passenger pick-up and drop-off
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PLATFORM: Transit points are notaccessible
BA D TRAN SIT CONN ECTIONS
• Neighboring communities are divided by limited accessTolled Highways and congested Freeways, limiting direct
transit interconnection possibilities• Paths from hubs to highway exits are very complex,
congested and time-consuming
How can we improve mass transit
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HOW CAN WE IMPROVE MASS TRANSIT
TRIP
• (Mass) transit journey is too tiring
ROUTE
• Transit routes are very complicated
PLATFORM
• Transit points are not accessible
MAKE TRIP FAST AND COMFORTABLE
MAKE GETTING TO PLACES SIMPLE AND STRAIGHT FORWARD
MAKE TRANSFERS CONVENIENT AND HASSLE FREE
How can we improve mass transit
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This highly systemic and strategic task should be entrusted to a centralized authority with a high-level of
legislative and enforcement powers TRIP
• Collective movement of peopleROUTE
• Servicing common corridor with greaterefficiency
PLATFORM• Facilitated by pooled resources (stations, street
signals, dedicated lanes etc)
Who does what in public transport
This operational task is typically taken by private or quasi-government operators .
Pooled resources refer to commonly shared infrastructures funded by taxpayers.Ownership by local and regional level authorities is a must.
How can we improve mass transit
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The answer is: NO!
How can we improve mass transit
CabinetCommittee
CabinetCommittee
Ministry ofFinance
Ministry ofFinance
CVLB(Licensing,
Fares)
CVLB(Licensing,
Fares)
EPU(Planning)EPU
(Planning)
TransportMinistry
(RTD - Roads, Licensing ,Safety Enforcement)
TransportMinistry
(RTD - Roads, Licensing ,Safety Enforcement)
Private BusOperators
(Metrobus, SJ, KGN-HIN, Milan, Red, etc.)
PublicFeedback
(Insignificant)
PublicFeedback
(Insignificant)
Traffic
Police
TrafficPolic
e
GovernmentOperators(RapidKL, Rapid
Penang)
Prasarana
LocalGovernments(Insignificant)
LocalGovernments(Insignificant)
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The bottom line of public transport…
K EY PERFORMA NCE INDICAT ORS in :
• Accessibility • Availability • Reliability
• Safety • Comfort
The measurement of performance is the key, because……•If you can’t measure it, you can’t control it…
•If you can’t control it, you can’t manage it…•If you can’t manage it, you can’t improve it.
MAKE TRIP FAST AND COMFORTABLE MAKE GETTING TO PLACES SIMPLE AND STRAIGHT FORWARD
MAKE TRANSFERS CONVENIENT AND HASSLE FREE
How can we improve mass transit
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SAFETY
COMFORT
ACCESSIBILITYRELIABILITY
AVAILABILITY
Standards have to be established for operators
How can we improve mass transit
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So How? What are the Solutions?
1. Parliamentary and DUN Committees
2. National Public Transportation Authority Introduce and maintain National StandardsIntegrated Planning across Malaysia
3. Local/Regional Public Transport Authorities
Regional and Local Planning e.g for Kinta Valley Contro ls routes, far es, assetsOperators under contract to provide services
4. Encourage and use public feedback
How can we improve mass transit
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A new organizational modelK PI s i n:
• Accessibility • Availability • Reliability • Safety • Comfort
INPUTSTaxpayers Money
Infrastructure TechnologyResources Labor
CONSUMED OUTPUTS
Passenger/milePassenger/energy unit
Infra. KPIs Service KPIs
PRODUCED OUTPUTS
Journey covered/laborOperational cost/mile
Vehicle seats/mile
C O S T
E F F E
C T I V E
N E S S C O S T E F F I C I E N C Y
SERVICEEFFICIENCY
O P E R A T O
R S ’
S C O P E
A U T H
O R I T I
E S ’ S C
O P E
Fair allocation of risks and responsibilities between operators and authorities
How can we improve mass transit
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U N I F O
R M F E
E C O L
L E C T
I O N
( i n t e g r a t
e d t i c k e
t i n g s y s t
e m )
A new financing model
TRANSPORT AUTHORITIES
COMMUTERS
OPERATORSContr acted to:
Private localGLC-funded local
Private foreign
P A Y O
U T S B A S E D O
N
D I S T A N C E T R A V E L L E D
A N D D R I V I N G
M A N H O
U R S
P E N A L
T Y I F K P I s
N O T M
E T
EXTRA FEE FOR VALUE-ADDEDSERVICE
LOCAL / STATE GOVTQuit rent rates depend on proximityto transit connectionsCongestion charges, summonsFEDERAL GOVTTaxes, royalties, duties, levies
FUNDING
PENALTY IFKPIs NOT MET
Non-discriminating distribution of tax revenue and fee income to cover entire population
How can we improve mass transit
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Who does what in public transport:CENT RAL IZ ED AU THORIT Y• Power vested by the taxpayers to legislate policies
and authorize enforcements at the federal levelfor systemic and strategic planning,
implementation and review of the nation’s masstransit performance, cascading to local level.• Formulate and monitor performance measures
(initiatives, KPIs, standards and targets) for eachresponsible parties
• Has bargaining power and expertise in allocatingrisks and responsibilities between operators andauthorities, and designing non-discriminating taxrevenue distributing scheme.
How can we improve mass transit
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Who does what in public transport:LOCAL AU TH ORIT Y• Power vested by taxpayers to fine-tune national
policies and authorize enforcements at the locallevel.
• Manage federal grants to provide dedicated lanes,signals and structures, depots, stations, hubs,halts and rationalized transit paths.
• Manage local funds to provide infrastructure forsafe and convenient pathways to transit halts
• Assign routes and schedules based on feedback • Transparent contracting to competent operators
How can we improve mass transit
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Who does what in public transport:OPERATORS• Operational costs: labor, fuel, maintenance,
administration• Contract renewal based on conformance to standards
monitored by centralized authority • Bonus and incentives for increased accessibility
(handicapped and seniors) and pollution free engines(NGVs, hybrids)
• Penalties for not achieving agreed KPIs.
• Express buses chartered out during non-peak hours
How can we improve mass transit
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Universal Accessibility/Design• NOT just “facilities for the disabled”
simplify access to life for everyoneMeet the needs of people of all ages andabilities
• "Universal design is the design of productsand environments to be usable by allpeople, to the greatest extent possible, without the need for adaptation orspecialized design.“–Ron Mace
How can we improve mass transit
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Enhancing Development andReducing Infrastructure Costs• Urban growth may be “planned” but often leads to urban
sprawl More than 1,000 suburban “housing estates” inthe Klang Valley
• Suburban and exurban communities are often “low-density”
Transport infrastructure is often inadequateProviding infrastructure is costly for localcouncils/governmentMobility requires private transportation money “Automobile apartheid”
• Infrastructure is inadequate How long can it last?
How can we improve mass transit
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Transit-oriented Development• Communities designed
around public transport
hubs• Pedestrian and people
friendly • Environmentally friendly • Economically sustainable
if planned properly • Lowers taxes andinfrastructure costs
How can we improve mass transit
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The view from TRANSIT• Indiscriminate expansion not needed• Go back to the “hub-and-spoke” model• Make it work!
Authority builds vital infrastructure (hubs, lanes) Authority directs local councils to identify busroutes All bus operators under contract to Authority
Packaging of “Areas” will combine lucrative trunk routes with express and suburban routes
How can we improve mass transit
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Think past the “Mega-project”
• People want connectivity and convenience!
• Mega-projects take time
and cost money • Other forms of rapidtransit do exist
• These are the cost-effective, quick,
comprehensive solutions we need
How can we improve mass transit
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Think past the “Mega-project”
• “If we build it, they willcome” ?
• Class-C right-of-way (operating in mixedtraffic)
• Class-B right-of-way (linear separation).
• Class-A right of way (grade separation).
How can we improve mass transit
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Dedicated, Continuous Bus Lanes and Signals
EXCLUSIVE BUS LANE SIGNALFOR QUEUE J UMP AT INTERSECTIONS
EMERGENCY / BUS LANE
YELLOW BOX IN TRAFFIC INTERWEAVING POINTSSO EMERGENCY/ BUS LANE IS ALWAYS UNOBSTRUCTED
How can we improve mass transit
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A Plan for Action• Short-Term (up to Dec 2009)
Present the view of public transport users as asingle voice
Create and enforce standards for operatorsand authoritiesEnsure that the revamp by Combined BusServices (CBS) includes public feedback – get yourselves to the table!Make sure that Ipoh Council and CBS enforceexisting regulations (no Pajak system)Improve accessibility of bus services
How can we improve mass transit
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A Plan for Action• Mid-Term (up to 2012)
Work with Ipoh Council and Perak
government to fill in “missing links” ininfrastructure (hubs, bus lanes) and network (more “rapid-transit” lines)Further investment in “rapid-transit”
networksInvest in expansion of KTM Komuter (fleet,frequency, services) to link Ipoh to KL andPenang
How can we improve mass transit
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A Plan for Action• Long-term Integrated Mass Rapid Transit System
for Ipoh
How can we improve mass transit
LEGENDBRT StopFeeder Bus StopRegular RouteNonStop Route
B u s R a p i dTrans it (BRT ) s top a sh u b s f o r f e e d e r b u s e s
TA M A N BFeederbus l ine B
TA M A N CFeederbus l ine C
TA M A N A
Feederbus l ine A
BRT Line
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FAITH IN PUBLIC TRANSPORT
FAITH IN PUBLIC TRANSPORTFAITH IN PUBLIC TRANSPORT
“Belief has over sixty branches. The best of them isthe words,
‘There is no god butAllah’ and the leastof them is to removean obstacle from theroad .” (H adith)
““Belief has over sixty branches. The best of them isBelief has over sixty branches. The best of them isthe words,the words,
‘‘There is no god butThere is no god butAllahAllah ’’ andand the leastthe leastof them is to removeof them is to removean obstacle from thean obstacle from theroadroad ..”” ((HadithHadith ))
Making it easy for people to move around is part of faithMaking it easy for people to move around is part of faith
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THANK YOU FOR YOUR TIME
Muhammad Zulkarnain Hamzah 019-280-0608
Shah Alam, Selangor [email protected]
Good Governance and Social Justice Committee, Jamaah Islah Malaysiahttp://www.jim.org.my/saksi/
Association for the Improvement of Mass Transit (TRANSIT)http://[email protected]
It is easy to join TRANSIT’s online discussion group. Just [email protected] !