2012 rightscale conference nyc - thomas packert, chief technology officer, carecloud

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Thomas Packert CTO Saul Waizer Cloud Technology Manager

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Page 1: 2012 RightScale Conference NYC - Thomas Packert, Chief Technology Officer, CareCloud

Thomas PackertCTO

Saul WaizerCloud Technology Manager

Page 2: 2012 RightScale Conference NYC - Thomas Packert, Chief Technology Officer, CareCloud

Talk with the Experts. #RightScale

Who We Are• An on-demand software and services company for healthcare

• Founded by experienced healthcare IT professionals

• Our products and services include:

– Revenue Cycle Management services

– Healthcare IT Platform

– On-demand, modern, easy to use, collaborative electronic health record

– Software-as-a-service for administrative, financial and clinical functions

– Revenue Cycle Management services

• Open philosophy and commitment to work with best of breed vendors

• Agile development and rapid customization of customer requirements

• Winner of IBM SmartCamp Silicon Valley

• Backed by Intel Capital and Norwest Venture Partners with $20M of venture capital

Page 3: 2012 RightScale Conference NYC - Thomas Packert, Chief Technology Officer, CareCloud

Talk with the Experts. #RightScale

Page 4: 2012 RightScale Conference NYC - Thomas Packert, Chief Technology Officer, CareCloud

Talk with the Experts. #RightScale

Fully Web-Based

• Accessible through multiple devices

• Platform agnostic

• Browser agnostic

Focus on Design and Usability

• Desktop-class experience

• Intuitive and easy user interface

• Reduced training requirements

Enterprise-Class Capabilities

• Multi-tenant / sophisticated client configurations

• Handles small to very large practices

• Role-Based Security and Workflow

Open & Secure Systems Philosophy

• Rapid integration with virtually any system including other EMR & HIE vendors

• Highly configurable and any protocol

Our Technology

Page 5: 2012 RightScale Conference NYC - Thomas Packert, Chief Technology Officer, CareCloud

Talk with the Experts. #RightScale

•Sales Prevention – will explaining cloud security slow down or prevent sales

• New rules and financial penalties stipulated in 2009 HITECH Act

• Introduction of the ‘willful neglect’ concept with HITECH act

• Security Models unproven, theoretical Virtualization attacks like Blue Pill, Red Pill

Original concerns of ‘going cloud’

Page 6: 2012 RightScale Conference NYC - Thomas Packert, Chief Technology Officer, CareCloud

Talk with the Experts. #RightScale

Saul Waizer

Manager of Cloud Infrastructure @CareCloud

•High Availability

•Scalability

•Virtualization

•Cloud Infrastructure

Page 7: 2012 RightScale Conference NYC - Thomas Packert, Chief Technology Officer, CareCloud

Talk with the Experts. #RightScale

Goals: Zero Failure - Architected for Disaster

• Redundancy

• Eliminate single points of failure

• Security

•HIPAA compliance and regulations

• Scalability

• Automate provisioning of server capacity, enable auto-scaling.

• Costs

• Implement a cost effective solution that allows our infrastructure to scale based on needs without incurring in long term costs or contracts.

• 34

Page 8: 2012 RightScale Conference NYC - Thomas Packert, Chief Technology Officer, CareCloud

Talk with the Experts. #RightScale

Goals: Zero Failure - Architected for Disaster

Page 9: 2012 RightScale Conference NYC - Thomas Packert, Chief Technology Officer, CareCloud

Talk with the Experts. #RightScale

Simplify – The RightScale Solution

•RightScale Professional Services

•Create work plan based on company goals

•Customized Server Templates

•RightScripts

•Auto-Scaling arrays

•Clustering

•Centralized management

•Automation is the key

Page 10: 2012 RightScale Conference NYC - Thomas Packert, Chief Technology Officer, CareCloud

Talk with the Experts. #RightScale

Goals: Zero Failure - Architected for Disaster

Page 11: 2012 RightScale Conference NYC - Thomas Packert, Chief Technology Officer, CareCloud

Talk with the Experts. #RightScale

Complex Simplicity

S3Auto-Scaling Elastic Arrays

Authentication Cluster

CloudFront Database/Caching Cluster

External Application Cluster

Dynamic Routing Processing

SSL Termination

Load Balancing

RightScale managing AWS

Page 12: 2012 RightScale Conference NYC - Thomas Packert, Chief Technology Officer, CareCloud

Talk with the Experts. #RightScale

How it works

A sophisticated layer handles incoming traffic, routing, load balancing and SSL termination.

Complex simplicity: This layer adds and removes instances without human intervention

Dynamic Routing Processing

SSL Termination Load Balancing

Page 13: 2012 RightScale Conference NYC - Thomas Packert, Chief Technology Officer, CareCloud

Talk with the Experts. #RightScale

How it works

This layer controls our alert-based arrays, built from the ground up to assemble a fully functional production ready CareCloud instance

Full Control: We are able to independently scale each component of our application as needed, provision virtually infinite capacity and computing power in an automated fashion. Elastic arrays shrink automatically, reducing our costs and maintaining elasticity.

Auto-Scaling Arrays

Page 14: 2012 RightScale Conference NYC - Thomas Packert, Chief Technology Officer, CareCloud

Talk with the Experts. #RightScale

Conclusion - Architecting for High Availability

•Can your current app scale? Find weak points

•Can you survive a large failure? Design with HA in mind

•Cloud or Hybrid?

•Avoid single points of failure. Multi-AZ, Multi-Cloud HA

•Automate and Optimize

•Document everything

•Test, test, test, drink coffee, test again.

Page 15: 2012 RightScale Conference NYC - Thomas Packert, Chief Technology Officer, CareCloud

Talk with the Experts. #RightScale

Thank You

Thomas Packert

CTO @CareCloud

[email protected]

Saul Waizer

Cloud Technology Manager @CareCloud

[email protected]