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2ND ANNUAL DIGITAL TRANSFORMATION & TECHNOLOGY EXCELLENCE SUMMIT 15TH& 16TH NOVEMBER 2018, BERLIN, GERMANY. 2ND ANNUAL DIGITAL TRANSFORMATION & TECHNOLOGY EXCELLENCE SUMMIT 15th & 16th November 2018 Berlin – Germany DIGITAL TRANSFORMATION: FINDING YOUR PATH AND PACE WITH A STRATEGIC PLAN.

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Page 1: 2ND ANNUAL DIGITAL TRANSFORMATION TECHNOLOGY …€¦ · DISRUSPTION GAME - BEATING YOUR COMPETITORS GETTING CLARITY: WHAT IS DIGITAL BUSINESS TRANSFORMATION? • To get a change

2ND ANNUAL DIGITAL TRANSFORMATION & TECHNOLOGY EXCELLENCE SUMMIT15TH& 16TH NOVEMBER 2018, BERLIN, GERMANY.

2ND ANNUAL DIGITAL TRANSFORMATION

&TECHNOLOGY EXCELLENCE

SUMMIT

15th & 16th November 2018Berlin – Germany

DIGITAL TRANSFORMATION:FINDING YOUR PATH AND PACE WITH A

STRATEGIC PLAN.

Page 2: 2ND ANNUAL DIGITAL TRANSFORMATION TECHNOLOGY …€¦ · DISRUSPTION GAME - BEATING YOUR COMPETITORS GETTING CLARITY: WHAT IS DIGITAL BUSINESS TRANSFORMATION? • To get a change

Kari-Anne ClaytonVP, Global Collaborative Technology Solutions (Design Thinking & Transformation) Deutsche Bank

Peter SeresHead of IT & OperationalExcellence, IMD

Randy CareyVP, Digital TransformationMANITOU Group

Conny SvenssonVP, Head of Digital Transformation, AI Practice Lead, CGI

Ewout ManteDigital Transformation & AI Practice Lead, Managing Director Palm VenturesUK

Jari VirtanenChief TransformationOfficer Stena LineSweden

Kalyan MeduriDigital InnovationMarketer

Carsten KlingelsHead of Business ITDigital E. ON

Hermien RatcliffeGlobal Head of DigitalDelivery, Damco

Kieran Gilmurray Global Capability Lead - Robotic Process Automation, Blockchain & Automation Technologies Pearson

Sarah BernuitDigital Strategy & iX GrowthPlatform Leader for Europe,IBM

Paul PriorDigital Transformation StrategistManaging DirectorFTI Consulting

Luis Miguel del Saz RodríguezHead Of Digital TransformationAirbus

Piotr PyszkowskiExecutive Vice President, DigitalTransformation & Quality Alcatel - Lucent Enterprise

Edorf PerChief Digital Officer VP, IT Strategy and Digitalization, Fortum

Idan TobiasGlobal HR Digital Transformation Project Lead,Enterprise ProgramTeva Pharmaceuticals

Professor Jennifer JordanLeadership & Organizational BehaviorIMD

Johan VallinGlobal Head of Data Science Electrolux

Benjamin TalinCEO, Founder at more than digitalHelm 361° Group

Stephane DubardExecutive Director, Strategy & Digital TransformationLandor

WWW.PLATINUMEDGEGRP.COM [email protected] +44 20312 96996

2ND ANNUAL DIGITAL TRANSFORMATION & TECHNOLOGY EXCELLENCE SUMMIT15TH& 16TH NOVEMBER 2018, BERLIN, GERMANY.

Frank TheilenVice President -Digital Transformation Aventics

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WWW.PLATINUMEDGEGRP.COM [email protected] +44 20312 96996

FOREWORD:

Digital transformation now dominates many C-suite and boardroomagendas. But it remains unclear what “digital transformation” means. Most definitions are shallow, even while expectations for success are optimistic. Faced with these disparate viewpoints and demands, CIOs, CTOs, and CDOs struggle to define cohesive digital strategies — resulting in (at best) tinkering at the margins or (at worst) chaos and inefficiency.

Join us as business leaders and technology innovators come together to escape this trap by focusing less on the capabilities of specific technologies and learning how to embrace the strategic business transformations that new digital technologies make possible.

Digital Business Transformation and Technology excellence brings you the best business insights for the digital age tapping into the latest insight from speakers from world class digital masters companies.

This Digital Transformation and Technology summit helps you assess how your company should evolve to extract the most value from digital technologies and business models. You leave with a digital strategy road map, ready to make thetransformation happen in your company.

2ND ANNUAL DIGITAL TRANSFORMATION & TECHNOLOGY EXCELLENCE SUMMIT

2ND ANNUAL DIGITAL TRANSFORMATION & TECHNOLOGY EXCELLENCE SUMMIT15TH& 16TH NOVEMBER 2018, BERLIN, GERMANY.

WELCOME FROM THE CONFERENCE CHAIR

CLOUD BLOCKCHAIN

DRONES

BUSINESS INTELLIGENCE

MOBILE

QUANTUM COMPUTING

GIS

BIG DATA

INFRASTRUCTURE

MARKETING AUTOMATION

DIGITAL MARKETING CYBERSECURITY

WORKPLACE TOOLS

ERP/CRM

INTERNET OF THINGS

CONNECTIVITY

ROBOTICS

ARTIFICIAL INTELLIGENCE

DIGITAL COMPONENTS:

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KEY TAKE-AWAYS YOU WILL GET FROM ATTENDING THE SUMMIT

• Understand how digital technologies and business models are radicallychanging competitive dynamics across industries

• See into the mindset of digital disruptors

• Understand how to become a much more agile organization

• Define a plan of action for digitization across your organizational valuechain that allows you to both preserve your core business and competein new markets

• New revenue stream, greater efficiency, delighted customers byknowing and introducing modern technologies into your business

• Get inspired by thought leaders and practitioners who are transforming organizations

• Keeping customers happy in a digitally demanding world

• Connect, network and learn alongside peers from across Europe and theworld

• • • • •

WHO WILL BE THERE?

CDOs, CIOs, CTOs, CXOs, CEOs, Heads, Managers, Consultants of:

• Digital business leaders• Digital Capability Managers• Digital Platform Managers• Directors of Growth, Innovation and Capability• Heads of Customer Experience• Agile development• AI, automation and robotics• Data analytics and management• Business Unit Managers• Heads of Organizational Design

• Digital and mobile commerce /Marketing

• Digital and mobile commerce / Marketing• Heads of Strategy and Performance• Heads of Talent and Culture• DevOps• App development and design• Customer experience and

engagement

WWW.PLATINUMEDGEGRP.COM [email protected] +44 20312 96996

2ND ANNUAL DIGITAL TRANSFORMATION & TECHNOLOGY EXCELLENCE SUMMIT15TH& 16TH NOVEMBER 2018, BERLIN, GERMANY.

Page 5: 2ND ANNUAL DIGITAL TRANSFORMATION TECHNOLOGY …€¦ · DISRUSPTION GAME - BEATING YOUR COMPETITORS GETTING CLARITY: WHAT IS DIGITAL BUSINESS TRANSFORMATION? • To get a change

WWW.PLATINUMEDGEGRP.COM [email protected] +44 20312 96996

KEY NOTE SPEECH : LEADING AND SURVIVING THE DIGITAL BUSINESS

DISRUSPTION GAME - BEATING YOUR COMPETITORS

GETTING CLARITY: WHAT IS DIGITAL BUSINESS TRANSFORMATION?

• To get a change to happen, humans need to change their way of doing things,how you work, how you communicate, how you buy. That means you need tostart with the human change process, not the technology.

• Different capabilities a digital leader need to have• The Wheel of change and a common theme among all 1400 digital

leaders we surveyed at CGI.• How AI can help to find new ways of doing things.• How can we find a good balance and co-operation between humans and

machines? Right now, there is so much focus on automation and itstaking our jobs away.

KEY SUCCESS FACTOR OF DIGITAL TRANSFORMATION

Digital business transformation is having huge effects in very industry. Boards of every company are concerned about the impact of digitization on their ability toensure the company’s business relevance and continuity. Forward looking leadersunderstand the seismic shift thats happening as their industries and competitorsembrace digital business transformation.

• From digital transformation to digital industrialization• Digital & cognitive industrialization operating model• Main digital industrialization challenges• The 5 dimensions of success

08:45

09:40

SCHEDULE: DAY 1

Conny SvenssonVP, Head of Digital Transformation,AI Practice Lead, CGI Sverige

Sarah BernuitDigital Strategy & iX Growth Platform Leader for Europe, IBM

2ND ANNUAL DIGITAL TRANSFORMATION & TECHNOLOGY EXCELLENCE SUMMIT

2ND ANNUAL DIGITAL TRANSFORMATION & TECHNOLOGY EXCELLENCE SUMMIT15TH& 16TH NOVEMBER 2018, BERLIN, GERMANY.

10:20

Page 6: 2ND ANNUAL DIGITAL TRANSFORMATION TECHNOLOGY …€¦ · DISRUSPTION GAME - BEATING YOUR COMPETITORS GETTING CLARITY: WHAT IS DIGITAL BUSINESS TRANSFORMATION? • To get a change

2ND ANNUAL DIGITAL TRANSFORMATION & TECHNOLOGY EXCELLENCE SUMMIT15TH& 16TH NOVEMBER 2018, BERLIN, GERMANY.

WWW.PLATINUMEDGEGRP.COM [email protected] +44 20312 96996

SPONSORSHIP SLOT RESERVED***

Do you have some technology, software or produt that enhances digitalbusiness processes and transformation ? Get in touch to present more on your cutting edge solutions to the right people all at once. Write to [email protected]

PANEL DISCUSSION: TRANSFORMING YOUR DIGITAL STRATEGY TO THE

NEEDS OF THE CUSTOMER

• Business intelligence and data driven transformation• Industry 4.0 and digital supplychain process• Ending silo planning and seperate data lakes to achievie an integrated business

transformation plan

DRIVING DIGITAL BUSINESS TRANSFORMATION

Driving Digital Business Transformation in a company is not easy. Line of Business Leaders are looking to transform their business processes and achieve tangible business outcomes. However, to do this, they need help from IT leaders who can provide them with a technology platform to achieve these outcomes. So, Line of Business and IT leaders must work in collaboration to create the environment and resources for digital business.

• People, Process and Culture• Reimagined Value• Data and Analytics• Security• Orchestration• Technology and Data Architecture

11:00

Piotr PyszkowskiExecutive Vice President, DigitalTransformation & Quality Alcatel-Lucent Enterprise

12:00

11:30

SCHEDULE: DAY 1

Piotr PyszkowskiExecutive Vice President, DigitalTransformation & Quality Alcatel - Lucent Enterprise

Luis Miguel del Saz RodríguezHead Of Digital TransformationAirbus

Sarah BernuitDigital Strategy & iX Growth Platform Leader for Europe,IBM

Frank Theilen Vice President Digital Transformation Aventics

Page 7: 2ND ANNUAL DIGITAL TRANSFORMATION TECHNOLOGY …€¦ · DISRUSPTION GAME - BEATING YOUR COMPETITORS GETTING CLARITY: WHAT IS DIGITAL BUSINESS TRANSFORMATION? • To get a change

2ND ANNUAL DIGITAL TRANSFORMATION & TECHNOLOGY EXCELLENCE SUMMIT15TH& 16TH NOVEMBER 2018, BERLIN, GERMANY.

GETTING DIGITAL BUSINESS PLATFORM IN PLACE TO SUPPORT YOUR

OPERATIONAL AND STRATEGIC GOALS

Technology and data is fundamental in re imagining the business. A structured digital business platform metrics and efficiencies can be of create use to theenterprise operations

• Automating processes -Developing Intelligent Automation to accelerate yourbusiness transformation

• Lessons learned of piloting intelligent automation initiatives within legacysystems

• Discovering how clean your data is for your transformation framework• Knowing what to protect, security by design• Adopting an agile mind set culture to drive technology integration

LUNCH BREAK

THE CHANGING ROLE AND MODEL OF LEADERSHIP IN A DIGITAL AGE: BECOMING AN AGILE LEADER IN A DISRUPTIVE ERA

What traits and competencies are necessary to successfully lead during a time of intense digital disruption? I will talk about my research on leadership in the digital age and what this research tells us about how the model of leadership is rapidly transforming. I’ll also discuss what these transformations mean for the individual leader and how leaders can lead their teams and organizations to success amid uncertainty and volatility.

• How is leadership different in the current digital (vs. pre-digital) age?• What are the specific challenges for leaders during a time of digital disruption?• What does it take for leaders to be successful in the digital age?

What do these changes mean for how you lead?

12:30

13:00

14:00

Kari - Anne ClaytonVP, Global CollaborativeTechnology Solutions(Design Thinking & Transformation) Deutsche Bank

WWW.PLATINUMEDGEGRP.COM [email protected] +44 20312 96996

Professor Jennifer JordanLeadership and Organizational Behavior

IMD

SCHEDULE: DAY 1

Page 8: 2ND ANNUAL DIGITAL TRANSFORMATION TECHNOLOGY …€¦ · DISRUSPTION GAME - BEATING YOUR COMPETITORS GETTING CLARITY: WHAT IS DIGITAL BUSINESS TRANSFORMATION? • To get a change

2ND ANNUAL DIGITAL TRANSFORMATION & TECHNOLOGY EXCELLENCE SUMMIT15TH& 16TH NOVEMBER 2018, BERLIN, GERMANY.

WWW.PLATINUMEDGEGRP.COM [email protected] +44 20312 96996

15:00 IIoT AS AN ACCELERATOR FOR DIGITAL TRANSFORMATION

AVENTICS Digital Strategy and its impact on IIoTCreating Change by implementing a dedicated IIoT StrategyFrom Products to Solutions and Services

• Is it prudent to embark on a journey to identify which disruptive technologies(AI, AR/VR, big data, the Blockchain, drones, IoT, etc.) matter, and how they canbe applied throughout your organization to ensure seamless operations, andenhanced customer experience?

• Which are the disruptive technologies that are driving the current digitalrevolution?

• What are the outstanding issues of companies in the areas of businessproblems that technology can be of high value?

• What are some of the best initiatives around the world to solve theseoutstanding issues using the disruptive technologies?

• Role of Senior executives

COFFEE BREAK

WORKSHOPUSER MONETISATION IN GDPR ERA

• How and why this is the end of user targeting-as-a-product monetisationmodel?

• How and why leveraging technologies to win back the trust of the users iscritical?

• Insights into how a combined Data Security Standards and GDPR programmecan lead to greater business efficiency

• Way forward - The emergence of transparent monetisation models

END OF DAY 1

NETWORKING DINNER

Kalyan MeduriDigital Innovation Marketer

15:50

16:10

19:00

17:10

Kieran Gilmurray Global Capability Lead - Robotic Process Automation, Blockchain & Automation Technologies Pearson

SCHEDULE: DAY 1

15:30 OPPORTUNITIES OF DISRUPTIVE TECHNOLOGIES: REDEFINING YOUR

BUSINESS ROADMAP WITH ARTIFICIAL INTELLIGENCE

Frank Theilen Vice President Digital TransformationAventics

•••

Page 9: 2ND ANNUAL DIGITAL TRANSFORMATION TECHNOLOGY …€¦ · DISRUSPTION GAME - BEATING YOUR COMPETITORS GETTING CLARITY: WHAT IS DIGITAL BUSINESS TRANSFORMATION? • To get a change

WWW.PLATINUMEDGEGRP.COM [email protected] +44 20312 96996

2ND ANNUAL DIGITAL TRANSFORMATION & TECHNOLOGY EXCELLENCE SUMMIT15TH& 16TH NOVEMBER 2018, BERLIN, GERMANY.

2ND ANNUAL DIGITAL TRANSFORMATION AND TECHNOLOGY EXCELLENCE

TOWARDS A FUTURE-STATE DIGITAL OPERATING MODEL

• Millennial’s and Gen Y will set the tone for a new purpose-driven way ofworking.

• Customer expectation will put an increased emphasis on time to market.• Partner ecosystems will be the apex of all successful digital organisations.• We will welcome an age of multi-disciplinarism• The emergence of Teal organisations will birth an age of entrepreneurism.

Digital journey, how to start and scale IT up

Get commitment, how to organize to increase speedInnovation throughout a dynamic EcosystemFrom experiment to euros

Enterprise obsession with improving processes, can Blockchain provide abetter approach?

The difference in traditional BPM and blockchain technology - driventransformation

Is blockchain an opportunity, threat, or risk for enterprises?• Case study

HOW TO MOVE THE NEEDLE WITH MACHINE LEARNING IN TRADITIONAL PROCESSES - HARNESSING PRESCRIPTIVE ANALYTICS FOR EFFECTIVE PLANNING OF END-TO-END VALUE CHAIN PROCESSES• Finding interesting patterns in the data• Explaining those patterns (possibly using experimental manipulation to

understand the link between cause and effects• AI and machine learning: more than fancy data analytics• Business and personal impacts of AI and machine learning• So, what next? AI will soon be your colleague!

08:30

10:30

Paul PriorDigital Transformation StrategistManaging Director, FTI Consulting

Edoff PerChief Digital Officer VP,IT Strategy &Digitalization, Fortum

Johan VallinGlobal Head of Data Science Electrolux

09:10

SCHEDULE: DAY 2

DRIVING BUSINESS PROCESS IMPROVEMENT THROUGH BLOCKCHAIN•

09:50

Page 10: 2ND ANNUAL DIGITAL TRANSFORMATION TECHNOLOGY …€¦ · DISRUSPTION GAME - BEATING YOUR COMPETITORS GETTING CLARITY: WHAT IS DIGITAL BUSINESS TRANSFORMATION? • To get a change

2ND ANNUAL DIGITAL TRANSFORMATION & TECHNOLOGY EXCELLENCE SUMMIT15TH& 16TH NOVEMBER 2018, BERLIN, GERMANY.

COFFEE BREAK

CREATING SMART DIGITAL ECO-SYSTEM PARTNERS FOR YOUR DIGITAL TRANSFORMATION JOURNEY: HOW TO INCREASE YOUR CHANCES TO EXECUTE A SUCCESSFUL DIGITAL BUSINESS TRANSFORMATION

PROGRAM – PRACTICAL GUIDE• Selecting and Contracting implementation partner(s).

Preparing the team and capabilities needed for onboarding.Process design and their translation to user stories and business cases.Validation, UAT organization, stakeholder management, etc.Some possible challenges and how to manage them.Investing in platforms and innovative start-upsThe Don'ts !

PANEL DISCUSSIONMaking transformation an ongoing integral part of your organisational DNA

TRUE TRANSFORMATION : CONVERTING DIGITAL DISRUPTION INTO

COMPETITIVE ADVANTAGE

Transforming a 56 year old Ferry company (Europe’s largest) into a cognitive ferrycompany by 2021. This case study covers a wide variety of topics spanning spanning corporate culture, business evolution, and innovation.

• Analyzing decisions and circumstances underpinning strategic direction chang-es.

• Exploring the role of leadership and leadership style in shaping corporateculture

• Understanding the challenges and potential opportunities of integratingtechnology into traditional businesses

10:30

11:00

Peter SeresHead of IT & Operational Excellence, MD

Peter SeresHead of IT & Operational Excellence,IMD

Jari VirtanenChief Transformation Officer Stena Line, Sweden

11:40

12:20

WWW.PLATINUMEDGEGRP.COM [email protected] +44 20312 96996

SCHEDULE: DAY 2

Randy CareyVP, Digital TransformationMANITOU Group

Luis Miguel del Saz RodríguezHead Of Digital TransformationAirbus

Jari VirtanenChief TransformationOfficer Stena LineSweden

Edorf PerChief Digital Officer VP, IT Strategy & Digitalization, Fortum

••

••

Page 11: 2ND ANNUAL DIGITAL TRANSFORMATION TECHNOLOGY …€¦ · DISRUSPTION GAME - BEATING YOUR COMPETITORS GETTING CLARITY: WHAT IS DIGITAL BUSINESS TRANSFORMATION? • To get a change

2ND ANNUAL DIGITAL TRANSFORMATION & TECHNOLOGY EXCELLENCE SUMMIT15TH& 16TH NOVEMBER 2018, BERLIN, GERMANY.

WWW.PLATINUMEDGEGRP.COM [email protected] +44 20312 96996

LUNCH BREAK

CREATING AN AWARD-WINNING BEHAVIORAL PROGRAM AND SUSTAINABLE CULTURE IN DRIVING DIGITAL BUSINESS

TRANSFORMATION

Inspiring Stewardship helps leaders drive sustainable development and growth bybalancing short- and long-term objectives amidst competing interests. By examining a range of exceptional individual and organizational stewards alongside insights from quantitative studies, this session unlocks the contributions you can make to enhance your influence and secu e your legacy.

Profiles of leaders f om Ratan Tata to Bill Gates illustrate what stewardship reallymeans, and the attributes and characteristics of steward leaders.

• Are they fundamentally different?• Where do they get their exceptional drive and resilience?• Why do they shoulder such huge responsibility?

Risks, rewards, motivations and actions are explored in depth to give you a real world view of stewardship, and to show you how to embody these principles inyour own everyday life

13:00

Randy CareyVP, Digital Transformation MANITOU Group

Luis Miguel del Saz RodríguezHead Of Digital Transformation Airbus

14:00

SCHEDULE: DAY 2

Page 12: 2ND ANNUAL DIGITAL TRANSFORMATION TECHNOLOGY …€¦ · DISRUSPTION GAME - BEATING YOUR COMPETITORS GETTING CLARITY: WHAT IS DIGITAL BUSINESS TRANSFORMATION? • To get a change

LEADERSHIP AND WORK IN THE DIGITAL WORKSPACE - HOW TRANSFORMING THE WAY WE WORK CAN ALLOW COMPANIES TO

UNLEASH EMPLOYEES POTENTIAL

• Every organisation is trying to understand the effect of digital disruption fortheir business model

• The digital age requires a new type of organisation that enable people tocreate value much faster and with no bureaucracy

• Digitalising the ways of working required a new mindset and leadership stylethat create clarity and support collaborations- how can we develop it?

• How can we enable entrepreneurship in scale within our organisations andkeep the focus on the business priority and value creation for the costumer?

KEEPING CUSTOMERS HAPPY IN A DIGITALLY DEMANDING WORLD: REDESIGNING YOUR CUSTOMER CENTRIC PROCESSES FROM

END-TO-END

As an increasing number of companies make digital customer experience a strategic priority, leading firms are deploying customer journey maps as guide-posts. Detailed journey analysis is critical as technology teams and their colleagues in other functions work together to translate customer needs and expectations into effective technology roadmaps. This intensive, workshop — designed for technology, product and development teams and built around hands-on exercises — teaches you how to create actionable customer journey maps, and provides the tools needed to rally stakeholders around customer-led digital transformation. This workshop’s exercises drive home key journey mapping concepts such as:

• The seven steps to effective journey mapping.• The four approaches to mapping customer journeys.• Five essential checklist items to get started quickly and ensure effectiveness.

END OF CONFERENCE

14:40

Stephane DubardExecutive Director, Strategy &Digital Transformation Landor

Idan TobiasGlobal HR Digital Transformation Project Lead, Enterprise ProgramTeva Pharmaceuticals

16:00

15:20

2ND ANNUAL DIGITAL TRANSFORMATION & TECHNOLOGY EXCELLENCE SUMMIT15TH& 16TH NOVEMBER 2018, BERLIN, GERMANY.

WWW.PLATINUMEDGEGRP.COM [email protected] +44 20312 96996

SCHEDULE: DAY 2

Page 13: 2ND ANNUAL DIGITAL TRANSFORMATION TECHNOLOGY …€¦ · DISRUSPTION GAME - BEATING YOUR COMPETITORS GETTING CLARITY: WHAT IS DIGITAL BUSINESS TRANSFORMATION? • To get a change

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Friday, 14th September 2018

• 2-days conference seat• Materials• Lunches• Coffee breaks• Networking dinner• Online documentation

€ 1,599

Friday, 14th September 2018

• 2-day conference seat• Materials• Lunches• Coffee breaks• Networking dinner• Online documentation

€ 1,499

Friday, 14th September 2018

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TERMS AND CONDITIONS:By signing and submitting this booking form, I agree that the following terms and conditions have been read thoroughly and the content is well understood and accepted.PAYMENT CONDITIONS: Payment should be made in full immediately after submitting the signed booking form. Payment should always be made in Euros unless indicated otherwise. Platinum Edge Group accepts all kinds of credits cards. Although the preferred means of payment is credit card, in a few cases the bank transfer option may be allowed ONLY on condition that the payment is made within 3-4 working days upon receiving the proforma invoice. The fee of the event includes the possibility to download speakers’ presentations, access to the conference hall & materials, refreshments, lunches and snacks.Each delegate will be responsible for their own hotel accommodation and travel expenses; however, Platinum Edge Group will negotiate and for the best possible hotel rates for its delegates in the same 4-star or 5-star hotel in which the event will take place. To receive any ‘early bird’ discounts, payment must be received before the cut- off date or otherwise the due date stated on the invoice. SUBSTITUTION POLICY:Substitution of delegate(s) is possible at any time without any extra fees. Nevertheless, Platinum Edge Group would need at least 3 days prior to the event to make arrangements for the substitute(s). CANCELLATION POLICY: In case a delegate would like to cancel their participation for some unexpected eventualities, such requests must be submitted in written and sent by post 4 weeks prior to the event to obtain a full credit note for any future event organized by Platinum Edge Group. The fees charged are strictly non-refundable. If Platinum Edge Group would decide to cancel an on-going event, the delegate would receive a 100% refund of their payment. Non-attendance otherwise referred as a “no show” does not signify cancellation. Platinum Edge Group will not be held responsible for events cancelled for reasons beyond its control such as natural disasters, accidents, sabotage, trade or industrial disputes, outbreak of disease, hostilities, terrorism, etc. However, a full credit note would be given in each of these cases. DATA PROTECTION: Platinum Edge Group agrees to keep clients’ information confidential in its database. The client gives Platinum Edge Group the authority to keep their information in its database and use the information in any way necessary in connection with the event, otherwise consent should be sought. Client information will be removed immediately after receiving a written request by post.COPYRIGHT: The information included in this agenda is strictly meant for the company or person who directly received this agenda from Platinum Edge Group. Under NO circumstance should this agenda be published on the internet or be made available to the public without the prior consent of Platinum Edge Group. All intellectual property rights in all materials produced and distributed by Platinum Edge Group in connection with this event are expressly reserved and any unauthorized duplication, publication or distribution is strictly forbidden and prohibited by the IP Law.PLEASE NOTE:All booking forms submitted without a signature are considered invalid. Platinum Edge Group reserves the right to postpone the event to a later date or make changes to the location or confirmed speakers. If a client decides to cancel their participation for these reasons the client will receive a full credit note which covers the amount paid to attend any future event organized by Platinum Edge Group. The hotel information may not be provided at the time of booking but should be ready at least one month prior to the event. In such case, please bear with us.AUTHORIZATION AND ACCEPTANCE OF TERMS & CONDITIONS:This booking is invalid without a signature authorization. The signatory must be authorized to sign on behalf of the Contracting organization.

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